Global Helpdesk Outsourcing Market 2015-2019 is the latest addition to Sandlerresearch.org industry research reports collection. The report is about 66 pages published in Apr-2015. Global Helpdesk Outsourcing Market 2015-2019 has been prepared based on an in-depth market analysis with inputs from industry experts.
The analysts forecast Global Helpdesk Outsourcing market to grow at a CAGR of 5.7 percent over the period 2014-2019. Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk.
Covered in this Report The Global Helpdesk Outsourcing market can be segmented into two: Outsourced Level 1 and Level 2 Support Services and Outsourced Technical Helpdesk Support Services. The report also covers the Enduser and Geographical segmentation of the Global Helpdesk Outsourcing market. The report, Global Helpdesk Outsourcing Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and profile of key vendors operating in this market. Buy Report @ http://www.sandlerresearch.org/purchase?rname=35632
Key Regions Americas APAC EMEA
Key Vendors CSC HCL Technologies HP Enterprise Services IBM Qcom Outsourcing Wipro
Other Prominent Vendors Atos Attivasoft CGI Group Ciber CompuCom Dell Dynasis Fujitsu Genpact Getronics Hudson Software Inforonics Global Services Iyogi Kayako Maintech
Northrop Grumman Pomeroy Stefanini Support.com TCS TELUS International T-System Unisys Xerox Inquire before Buying @ http://www.sandlerresearch.org/inquire-before-buying?rname=35632
Market Driver Consumerization of IT
Market Challenge Risk of Data Security Breach
Market Trend Integration of Helpdesk with IT Management Software
Key Questions Answered in this Report What will the market size be in 2019 and what will the growth rate be? What are the key market trends? What is driving this market?
What are the challenges to market growth? Who are the key vendors in this market space? What are the market opportunities and threats faced by the key vendors? What are the strengths and weaknesses of the key vendors? Inquire for Discount @ http://www.sandlerresearch.org/discount?rname=35632 .
List of Exhibits: Exhibit 1: Market Research Methodology Exhibit 2: Market Segmentation of Global Helpdesk Services Exhibit 3: Global Helpdesk Outsourcing Market 2014-2019 (US$ billion) Exhibit 4: Segmentation of Global help desk Outsourcing 2014 Exhibit 5: Segmentation of Global help desk Outsourcing 2014- 2019 Exhibit 6: Global Outsourced First and Second Level Helpdesk Services 2014-2019 (US$ billion) Exhibit 7: Global Outsourced Technical Support Helpdesk Services 2014-2019(US$ billion) Exhibit 8: Projected impact on Business/ and Adoption Rate by End Users Exhibit 9: Segmentation of Global Helpdesk Outsourcing Market by Geographical 2014 Exhibit 10: Segmentation of Global Helpdesk Outsourcing Market by Geographical 2014-2019 Exhibit 11: Helpdesk Outsourcing Market in the APAC Region 2014-2019 (US$ billion) Exhibit 12: Helpdesk Outsourcing Market in the EMEA Region 2014-2019 (US$ billion) Exhibit 13: Helpdesk Outsourcing Market in the Americas 2014-2019 (US$ billion) Exhibit 14: CSC: Business Segmentation by Revenue 2013 Exhibit 15: CSC: Business Segmentation by Revenue 2012 and 2013 (US$ billion) Exhibit 16: CSC: Geographical Segmentation by Revenue 2013 Exhibit 17: HCL Technologies: Business Segmentation by Revenue 2013
Exhibit 18: HCL Technologies: Business Segmentation by Revenue 2012 and 2013 (US$ million) Exhibit 19: HCL Technologies: Geographical Segmentation by Revenue 2013 Exhibit 20: HP Enterprise Services: Service Segmentation Exhibit 21: IBM: Business Segmentation Exhibit 22: IBM: Revenue Segmentation by Business 2013 Exhibit 23: IBM: Revenue Segmentation 2013 Exhibit 24: IBM: Revenue Comparison of Business Segments 2012 and 2013 (US$ million) Exhibit 25: IBM: Revenue Segmentation by Geography 2013 Exhibit 26: Qcom Outsourcing: Key Technologies Exhibit 27: Wipro: Revenue by Business Segmentation 2014 Exhibit 28: Wipro: Revenue by Business Segmentation 2013 and 2014 (US$ billion) Exhibit 29: Wipro: Revenue by Geographical Segmentation 2014
Complete Report is Available @ http://www.sandlerresearch.org/global-helpdesk-outsourcingmarket-2015-2019.html
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