Global Helpdesk Outsourcing Market 2015-2019 is the latest addition to Sandlerresearch.org industry research reports collection. The report is about 66 pages published in Apr-2015. Global Helpdesk Outsourcing Market 2015-2019 has been prepared based on an in-depth market analysis with inputs from industry experts.
The analysts forecast Global Helpdesk Outsourcing market to grow at a CAGR of 5.7 percent over the period 2014-2019. Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk.
Covered in this Report The Global Helpdesk Outsourcing market can be segmented into two: Outsourced Level 1 and Level 2 Support Services and Outsourced Technical Helpdesk Support Services. The report also covers the Enduser and Geographical segmentation of the Global Helpdesk Outsourcing market. The report, Global Helpdesk Outsourcing Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and profile of key vendors operating in this market. Buy Report @ http://www.sandlerresearch.org/purchase?rname=35632
Key Regions Americas APAC EMEA