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END OF THE LINE Rush-hour railway chaos continues despite new timetable
By Emilia Bruce-Watt
MORE than 100 trains were cancelled or severely delayed yesterday, causing further chaos on day one of Northern Rail’s emergency train timetable. The timetable sees 165 of the 2,800 daily services cancelled until the end of July. Greater Manchester Mayor Andy Burnham set out his conditions for the emergency timetable this morning, saying Northern are in “the last chance saloon”. Mr Burnham said that if Northern are unwilling to offer compensation or a reduction in fares, Transport for the North should impose fines on them . The mayor also called for a ticket acceptance scheme so Northern tickets are accepted by other train operators and on other modes of transport. In a letter to the Chair of Transport for the North, John
Cridland, Mr Burnham said: “Now that Northern are unilaterally cancelling thousands of services – that many season ticket holders have already paid for – passengers must be properly and fully compensated. “Northern are set to benefit financially from this emergency timetable. It is the company who should pay the price for their mismanagement.” The Prime Minister’s official spokesman said today: “We have tremendous sympathy with everyone who has had their rail journey delayed or disrupted. “What we have seen has been unacceptable.” Wigan MP Lisa Nandy said Mr Grayling needs to understand the seriousness of the situation that is ruining people’s lives. In response to the timetable which removes 6% of the total services, Ms Nandy tweeted: “Finally, an answer to the rail chaos from Northern - an emergency timetable that cancels even more of our trains.
“I’ll be raising this with the Transport Secretary on Monday. This is complete chaos.” Transport Secretary Chris Grayling is will make a statement after meeting with MPs today whose constituents have been affected by the chaos caused by Northern Rail’s “unacceptably poor” service. Mr Burnham continued to say the introduction of an emergency timetable is "unacceptable". He said: "The travelling public are having their lives turned upside down." Hundreds of commuters and passengers have faced delays and mass cancellations since the introduction of the new timetable on May 20th. One frustrated commuter, who was ignored by Northern and blocked on Twitter, created an app to document the delays and cancellations. Software developer, Nicholas Mitchell, designed Northern Fail as a historical database to track the oper-
ator’s performance. The app received positive feedback from passengers as well as from Mr Burnham. Mr Mitchell told Manchester Evenings News: “I’ve had really good feedback from people saying technology is political. The Northern website only records live cancellations, so it’s really useful.” Mr Mitchell wanted to raise awareness of issues passengers are facing and called for the government to find a solution to the problem. He said: “The only person who can sort this is Chris Grayling, he needs to do his job properly. “Massive fines need to be properly imposed on them, if they can’t sort the problem, re-nationalise it.” Managing Director of Northern, David Brown, said this morning that all their effort is going into fixing the problem. (Continued on page 5).