Angela Kim design portfolio by Angela Kim

ANGELA KIM PORTFOLIO I N D U S T R I A L

D E S I G N

CONTENTS

SLEEP APNEA APP USER INTERFACE

LOCK KING

BICYCLE RACK + LOCK

CONSULTANCY

PRODUCT DESIGN + USER INTERFACE

PRODUCT + SERVICE DESIGN

S L E E P A P N EA A PP:

USER INTERFACE

Team project of three members

9:00 PM

nea is an application for people with sleep apnea who wish to monitor their breathing pauses by connecting their phones to their continuous positive airway pressure machine (CPAP).

What is sleep apnea? Sleep apnea is a sleep disorder in which breathing repeatedly stops and starts. According to the National Institutes of Health (NIH), breathing pauses can last from a few seconds to minutes and can occur 30 times or more an hour. When your breathing pauses, youâ&#x20AC;&#x2122;ll often move out of deep sleep and into light sleep. As a result, the quality of your sleep is poor, which makes you tired during the day. Sleep apnea is a leading cause of excessive daytime sleepiness.

Types of Sleep Apnea OBSTRUCTIVE

Most common form that occurs when the airway collapses or becomes blocked.

COMPLEX

The combination of both obstructive and central sleep apnea.

CENTRAL

When the brain does not send proper signals to the muscles that control breathing.

PROBLEM CPAP does not show feedback or recorded data. The apnea hypopnea index (AHI) shows the number of apneas per hour, however it does not show the total number of apneas for the whole night.

Current Treatment Continuous Positive Airflow Pressure (CPAP) is the most common treatment for moderate to severe obstructive sleep apnea. The CPAP device is a mask like machine that provides a constant stream of air that keeps your breathing passages open while you sleep. Photo source: cpapnea.net

None/Minimal: AHI < 5 per hour Mild: AHI ≥ 5, but < 15 per hour Moderate: AHI ≥ 15, but < 30 per hour Severe: AHI ≥ 30 per hour

SOLUTION:

p connects with Ap CP AP

Plug smartphone into the CPAP machine with nea open and recorded data will transferred to the app.

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9:00 PM

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STORYBOARD

Bob is unhappy with his sleep

He turns on his phone and opens the app

Bob is tired and gets ready for bed

Bob goes to sleep and in the morning opens the app He connects his phone to his CPAP machine

Bob sees how his sleep apnea was the previous night Illustration done by group member: Alex Rausch

PAPER PROTOTYPE

APP WIREFRAME Landing Page Sign up Log In

Tips Button

Username Data Visual

Allow Nea to use your health data?

Password

Logo

Donâ&#x20AC;&#x2122;t Allow

Allow

Enter

Slide Page left for info page 2

End Sign up

Sleep

Network signup -allow -dont allow

Sleep page Home

Info History Settings

Home Info History Settings

Info page 1 Home Info History Settings

Tips Page Week

Slide Page right for info page 1

Weight

Sedatives

Smoking

Narcotics

Sleep

Info page 2 Home Info History Settings

Home Info History Settings

Month

Year

Week

Data Visual

History 1

Home Info History Settings

Month

Year

Week

Data Visual

History 2

Home Info History Settings

Month

Year

Settings

Data Visual

History 3

Home Info History Settings

APP FLOWCHART Disorders

About

Treatments

List of disorders and treatments

Info

Tips

User clicks to learn about sleep apnea

Advice on helping the apnea

Date

Results

User clicks to track past records

User chooses specific time

User sees infograph of results

Account User can manage account

Settings User clicks to edit account info

Sleep User clicks when ready for bed

connects phone to CPAP machine

Notifications User can turn on/off notifications

goes to sleep

wakes up

End

Results

User clicks to User sees infograph stop monitoring of results

MODIFICATIONS

9:00 PM

USER TESTING + FEEDBACK

Navigation bar is lighter to see better

-Unclear to know to press the lightbulb for the tips page -Navigation bar is too dark to see

personal a week avg.

-”Moderate Population” graph is hard to read with the dark purple

‘moderate populatio

Lighter text to read better

personal avg. week avg. ‘moderate’ population

Changed icon to better understand it as a button

8:00 PM

CPAP is commonly prescribed to treat sleep apnea. The goal is to improve

breathing at night, but how do you know if th e CPAP is working ?

The (apnea - hypopnea index) can be a helpful measure to track the effectiveness of your treatment.

Continuous positive airway pressure

Apnea Hypopnea Index indicates severity of your sleep apnea Calculated: # of assisted vents / hours of sleep

(using axure’s prototyping software for user testing)

(apnea a helpful measu veness of your tre

Bolder text to read better

GRAPHIC DESIGN OF SCREENS

9:00 PM

7:30 AM

9:00 PM

night avg. ‘moderate’ population

8:00 PM

CPAP is commonly prescribed to treat sleep apnea. The goal is to improve breathing at night, but how do you

know if th e CPAP is working ?

The (apnea - hypopnea index) can be a helpful measure to track the effectiveness of your treatment.

Severity Levels of Sleep Apnea Assisted Vents / Hour Normal

0 to 4

Mild

5 to 14

Severe

Continuous positive airway pressure

personal avg. week avg. ‘moderate’ population

Apnea Hypopnea Index indicates severity of your sleep apnea Calculated: # of assisted vents / hours of sleep

edit username:

Moderate 15 - 29 30 +

While the AHI can be a helpful measure to track the effectiveness of your treatment, it is unclear in telling what percentage of inhales you are breathing on your own. By taking the number of inhales vs. the number of assisted inhales done by your CPAP, you can see how much breathing you have done on your own in a percentage. Your goal is to breathe as much on your own as possible.

edit height: edit weight: age:

notifications: vibrate:

With our innovative user interface, victims facing sleep apnea can monitor their breathing pauses by using neaâ&#x20AC;&#x2122;s tracking and recording system.

LO C K KI N G:

PRODUCT DESIGN + USER INTERFACE

Team project of three members

LOCK KING B I C Y C L E R A C K + LO C K

Lock King is a bike rack that ensures the safety and security of a cyclistâ&#x20AC;&#x2122;s bike by offering a locking system that effectively minimizes parking space.

TA R G E T U S E R

PURPOSE

CYCLISTS

EXERCISE

LEISURE

CHALLENGES

THEFT

ARCHETYPES

TRANSIT

LIMITED PARKING

COST

“ ONE BIKE RACK TO EVERY 34 BIKERS. ”

-Deparment of Transportation

Name: Philip Age: 54 Occupation: Retired Athlete

Name: Jack Age: 20 Occupation: College Student

Name: Paige Age: 32 Occupation: Journalist

Phil is a retired roadracer who lives on the outskirts of the city. He likes to maintain his body physique and muscle by riding his bike into the city at least four days a week. He stops for a quick break wherever he finds bake parking. Philip usually does not stay long enough to have to pay the hourly rate.

Jack is a student and part time employee with a busy schedule who lives off campus. He relies heavily on his bike to get to class and work. Jack has classes everyday of the week and has tutoring on the weekends, so he wants a time efficient, secure and inexpensive way to park his bike.

Paige is a mother of three who mainly works from home. When she has free time, Paige takes her five year old daughter out on a bike ride to the park for two or three hours. She often cannot find any open spots at the bike racks and so she is forced to lock her bike against a tree.

INTERVIEW WITH PATRICIA ENRIGHT

COMPETITION ANALYSIS

LOCK KING

Chief Talent Officer, Publicis North America

Views on Citibike

MEMBERSHIP + PRICES

Citibike was a $17 million project and was a partnership between Publicis, Citibank, and NYC Department of Parks and Recreation.

How did Citibank find the right entry to market with their integration of Citibike? “Citibike was a way for the company to further their brand it was an advertising campaign done by Publicis. Each bike rack had to be organized and placed so that they would all be thiry minutes from each other.”

Conlcusion

After the interview with Patricia, it was evident that this bike rack would not be able to exist without another party backing it. It was realized, Lock King would partner with another credible brand to gain the recognition needed to enter the market.

Membership of full year of as many 45 minute trips

Single membership with different options:

Regular Membership: First hour is free

Anual...................$149

24hour..........................$8 3day..............................$17 30day.........................$28 Annual.......................$85 Monthly.......................$8

15min......................$0.25 1hour................................$1

Short term Offers 24hours of rides or 7days of rides of as many 30 minute trips 24hour..............$9.95 7-day.....................$25

RENT BICYCLE USE OWN BICYCLE ABLE TO LOCK OWN BICYCLE USER INTERFACE

King Premium Membership: First hour is free 15min........................$0.15 1hour.......................$0.60 Monthly.....................$10 Anual.........................$120

PROBLEM with this stand:

easiest way to pick up bike

average tire width size- 1.25’’ To gain more insight on the mechanics of a bicycle, we visited a local Syracuse bike shop called Mello Velo. During our observations, we measured different tire widths to figure out the average size of our bike rack. We experimented different ways of picking up a bike and discovered that the easiest way was wheeling the front tire up, as shown in the image above.

THEFT

To observe bike racks that are used today, we decided to go to the ESF (Environmental Science and Forestry) campus, known for their abundance of bike racks. Among many racks, the one that stuck out the most to us was the vertical bike rack pictured above. We immediately saw that the majority of someone’s bike parts were stolen, only leaving the tire that is locked against the rail. This supported our belief that securing from bike theft is extremely prevelant and important.

improper use

LOCK KING S T O R Y B O A R D

4:15 PM

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LOCK KING A P P L I C A T I O N

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Flow Chart

find spots

[click hamburger menu]

iphone home screen

Style Guide

to home goes back

splash screen

membership

Menu [slides right]

Lock King home screen

[click on app icon]

membership information

C: 68% M: 61% Y: 59% K: 46%

account settings bank account help

[slide menu left]

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time duration

Helvetica Bold Avenir Light

Do you want to reserve this spot for 1 hour and 30 minutes? Fee: Covered by membership

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Active Session

contact and support

click

[click time then start]

Avenir Medium Avenir Black

Please verify your reservation

confirmation pop up

C: 9% M: 7% Y: 12% K: 0%

Form Elements

[click on spot then done]

C: 36% M: 14% Y: 6% K: 0%

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linked bank account

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Bank Account

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REMAINING TIME

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minutes

seconds

Duration 1 hour 2 hours

15 minutes

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cancel

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confirm

51st and Ave of Americas

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LOCK KING B I C Y C L E R A C K + LO C K

Leverage rises up when in use to lock bicycle.

NOT IN USE Renderings done by group member: Dani Mou

IN USE

LOCK KING B I C Y C L E R A C K + LO C K

P ORTOBELLO P RO J ECT :

SERVICE + PRODUCT CONSULTANCY

Study abroad project consulting for Notting Hillâ&#x20AC;&#x2122;s Portobello Market in London, United Kingdom. Team project of six members

PORTOBELLO PROJECT MOVING THE MARKET FORWARD

#SMARTERLONDON IN A CHANGING LONDON Ethnography & Culture In Design 14 weeks Spring 2015 Syracuse University London

This project revolved around the idea of co-creating products with a local London neighborhood and community, driven by its needs and aspirations. D6 explored the ideas of a smarter London and future smart cities by running co-labs in one of Londonâ&#x20AC;&#x2122;s neighborhoods- Notting Hill. The idea of a smart city is not new. As a matter of fact, London is considered a smart city e.g. the Oyster Card system and applications like Citymapper use technology to improve the quality of life and design systems that create an interdependent network of goods, services, and people. Through our process, we developed a relationship with the community to gather research, create insights on problems and establish design opportunities.

Photo - left to right

Sam Fu - strategist + product designer Angelia Kim- graphic designer Erol Ozcelik- researcher graphic Xilong Liu - product designer Devon Huck - entrepreneur Li Pang - project manager

WHO IS D6 + WHAT DO WE DO? D6: six industrial+interaction designers. We are a co-design firm with a focus on community organizations to help develop understandings between businesses, locals and tourists in London, United Kingdom. With the help of Portobello Marketâ&#x20AC;&#x2122;s community and every individual participant, we have collected useful information and data to discover the wants, needs, desires, hopes and fears of the market. We are proud to say that the Portobello Project is a reflection of the community as well as a project for the community. Throughout this project, we have constantly reminded ourselves how important the community is throughout our design process.

LOCATION: PORTBELLO MARKET Notting Hill- London, United Kingdom Every market in London has a special and unique feel such as Camden Lock, Borough, Berwick Street, and more. But Portobello Market was an area that particularly appealed to us because for most of us, it was the first market that we visited-given that we lived 10 minutes walking distance from it in Bayswater. The pastel colored buildings, the creative second hand goods, the vibrant and active atmosphere, and the smell of aromatic hot foods are just some of the aspects that immediately caught our attention and stole our hearts. We envisioned a bright future for this market and were hopeful and eager to contribute our design knowledge and skills to make it come to life.

MAPPING PORTOBELLO MARKET A BRIEF OVERVIEW

Golborn Market (hot foods)

Portobello Road is one of London's best known streets and an international tourist attraction that is located in the Notting Hill district of the Royal Borough of Kensington and Chelsea. This west London road is famous for its markets and the liveliness of the crowds who tend to go on the weekends to buy or simply look around. The busiest day of the week is Saturday, where the road flourishes with various stalls. From antique dealer stalls, racks of new second hand goods, ethnic goods, flea markets, fruit and vegetable stalls, to street food stalls that fill the area with the scrumptious smell of hot foods. Along this mile long and narrow winding street lies residential cobbled side roads.

£ Chair - Portobello End

NEW NEW

HISTORY

When it comes down to Portobello's past, it is a fairly recent story because much of its history has been taken place within living memory. Portobello Road was named after a battle in the Caribbean in the eighteenth century. The Gulf of Mexico's Porto Bello was one of the ports where goods were exchanged from the New World to Spain, supplying central America with goods from Europe. In 1739, Admiral Sir Edward Vernon had captured the port with a small fleet of ships from the British navy. As a result, major cities celebrated the victory and streets and districts were named after Vernon and Portobello.

NEW

High-End Portobello Green Market

NEW

NOW PLAYING

SUPERMAN VS. BATMAN NOTTING HILL JUNGLE BOOK

Portobello Community Housing

NEW

Electric Cinema

INDEX Antiques NEW

New Goods Fruits+Vegetables

Flea Market Hot Foods

MARKET TRAIL

NEW

Golborn Market Hot Foods New Goods Flea Market New Goods Fruit and Veg

Antique 101 Arcade

New Goods Antiques

Graphics designed by Erol Ozcelick

IMMERSION + OBSERVATION Walking through Portobello Road

When we first visited Portobello road on a Thursday afternoon, the streets felt deserted and the atmosphere seemed to have no life. The only people there seemed to be the store owners, who actually taught us that if we were looking for the “real” Portobello market experience, we would have to come on a Friday/Saturday when the market is actually open. As we walked through the quiet street, we noticed a wide variety of stores and stalls. We could feel a bit of gentrification as we observed high end stores (Kurt Geiger, All Saints, etc.) next to antiques stores and corporate markets (Tesco, Sainsbury’s, etc.) next to produce stalls.

WEEKDAY

WEEKEND

STALL

CORPORATE

ANTIQUE

MODERN

Portobello is changing through gentrification, whether it is percieved as good or bad thing is up to the community to decide.

CULTUR AL PROBE

This cultural probe method allowed us to do two things. One ask simple questions in a very crowded and busy market where people came to us because they were interested, but also two it opened up dialog- people that came tended to write happy things but would talk about the negatives. This mainly happened because they did not want to “ruin” a beautiful thing that was happening on the market and didn’t want to give the wrong impression to visitors.

LETS CHALK ABOUT IT. SEEN ON TWITTER

WHAT DOES THIS MARKET MEAN TO YOU? PROTESTING - 2 MARKET ITEMS -3

CLOTHING - 4

NEGATIVE - 2

LOVE - 6

FOOD - 13 CONSUMERS - 4

NEEDLE IN A HAYSTACK - 6 OTHER - 5

WANT MORE ____ IN THIS MARKET?

HOME + COMMUNITY - 10

MUSIC - 8 FOOD - 12

CREATIVE GOODS - 7 SPACE -4

OTHER - 4 ANTIQUES - 2

INTERVIEWS Community, visitors & market managers

“

With the help of the traders, managers, locals, and touristic visitors of the market, we gained an abundance of valuable insights. Many believed that with the growing change of London, including Portobello Market, most areas have lost their unique feel to it and became less of a “community” space. We were told that pubs began to drift off as coffee shops began to flourish every street, while high end brand stores started to take over antique stores. The idea of a communal space has began to lack at this market, and London in general, has become gentrified.

THE MARKET IS SLOWLY LOSING IT’S SOUL IT ONCE HAD TIM (“OLIVE MAN” OF PORTOBELLO)

“THERES THE NEW COMMUNITY THAT WANTS THE MARKET GONE LIKE WESTWAY, AND THEN THERES US.”

”

RIBENA (COMMUNITY ADVOCATE)

NICHOLAS (MARKET MANAGER)

“I HAVE MEMORIES OF THE MARKET BEING SO LIVELY WHEN I WAS YOUNG, THEY FEEL FAKE.” CATH KIDSTON (RESIDENT/VISITOR)

“THIS IS JUST A CHECK OFF ON A LIST OF PLACES TOURISTS COME, IT FEELS LIKE DISNEYLAND”

MEETING WITH PORTOBELLO MARKET MANAGERS

“COMMUNICATION THROUGH THE MARKET AND THE RESIDENTS IS DIFFICULT AS IT IS” MARK (MARKET MANAGER)

SYNTHESIS

After observing the market and interviewing the community, visitors, workers and market managers, we synthesized our research findings and extracted underlying problems and challenges.

tesco vs stalls?

Aggressive traders + Community

Appearance of stalls

Future Produce Stalls

As we talked to the market managers, they were quite worried about the future of Portobello Market because most of the visitors were well above 20 years old. Because not many young locals are visiting, they feared that the next generation of stall traders will lack people wanting to take this job. In the end the main question is, â&#x20AC;&#x153;how do we take the market forward without respecting the past?â&#x20AC;?

need a younger generation

PORTOBELLO

INSIGHTS + I D E AT I O N Lacking Space

seating community spaces dwell time

older + newer community

improve Relationships

dialog of market

TESTINGS

To address the lack of: seating space, a younger generation, and communication between market managers and visitors.

THIRD

SPACE

GOALS

How can we promote dialogue for people centered around Portobello Market?

Creation of rest areas in market (Increase dwell time/experience)

opening a space What would happen within a community if we were to set a space up in the middle of the market and observe the conversations that took place? This space would act as a resting are because of Portobelloâ&#x20AC;&#x2122;s lack of seating in an age of a different shopping experience we once had compared to the past, where we went to the market to just buy things, today its an experience journey. Where u buy things, buy hot food, sit relax and enjoy the full day there.

SEEN ON TWITTER

Increase interaction/conversation (Between locals, market and tourists)

Teach visitors about market (Marketâ&#x20AC;&#x2122;s history and its culture, because it is not just another Disneyland)

Potentially change flow of visitors

(market wants people to see more of portobello than just the main market areathere are more stores + areas waiting for visitors)

CONCEPT : create a space outside where people can come together to learn about one another, and enjoy the experience of the market

WHAT IS IT?

The Third Space is a communal area in a ever changing London, built for Portobello in mind, the space is one where locals, visitors and other members of the community come together with the curiosity of question on the board. Through testing and development it was designed with the goal of gaining feedback from the community in order to better develop the community and market.

GAZEBO ROOF

Collapsible gazebo made of aluminum for a light but sturdy structure. Protection from rain and sunlight during hot days.

INTERACTIVE BOARD

A board for a person to write their thoughts about the â&#x20AC;&#x153;daily question provided by the market. The information is sent to the market for them to analyze and understand the needs and wants of their target users. Social media applications can go through the screens, this is to help promote the market to a younger but larger audience and help conversations to occur outside of London.

THE BASE

A foundation to hold the furniture intact to the ground as well as the poles. It is the standard size of a stall area in the market.

ACCORDION BENCH

Three-ply water resistant cardboard for lightweight yet durable usage. Expands from 34 cm to 169 cm and comfortably fits 6 people. It has handles on the side for two people to carry because it is 160 cm wide. Seating is mainly for leaning against for comfort, and arrangement encourages people facing one another for content.

HOW IS IT USED?

The Third Space is organized by the members of the organization when there are open spaces in the market. The furniture is readily lightweight and easy to set up with little work to do. The question written on the board is chosen everyday and can be used multiple times to gather more information from a larger audience. At the end of the day after tourists, locals and other community members write their answer the information is feed back to the organization after they put the Third Space away. This information can be analyzed and categorized in the future for the Market’s own development and for the stall owners knowing what to sell.

USAGE IN PORTOBELLO In the image below you see a community of locals and tourists coming together on a busy Saturday afternoon. They slowly gather to the spot as they read the question on the board and are interested to interact with it. As they do, others comment on each other’s work, the space and the question itself. This idea is to promote the lessening of public gathering places in a gentrified London. The space uses existing stall spots that aren’t being used by the market traders. These can vary from place to place and can also vary in amount. Instead of wasting the space we feel it is important to use all the available space the market can in order to grow into a better tomorrow.

ORGANIZATION MEMBERS CARRY LIGHTWEIGHT FURNITURE TO OPEN SITES SET UP SITE BY EXTENDING BENCH AND POWERING SCREEN VIA STREET OUTLETS

What does this_?

Watch D6 promo video at https://vimeo.com/165286855

info

QUESTION OF THE DAY IS WRITTEN ON BOARD FOR OTHERS TO ANSWER AT THE END OF THE DAY THE ANSWERS ARE TRANSFERED TO ORGANIZATION

FEEDBACK

Feedback through our social media account on Twitter- @D6London- as well as feedback from our primary stakeholder, the Portobello Market Managers- Nicholas Kasic and Mark Atkinson.

66.1 IMPRESSIONS OVER AN 80 DAY PERIOD Our main source of communication and advertisement to the public was through the social media platform - Twitter. This was how we spread the word for folks to come out to participate in our design testings!

On average we had 1 like per day

On average we had 1 retweet per day

On average we had 1 link click per day

We had an engagement rate of 1.5%

“The need of a third space, is a strong one that we need it here in portobello.” “The fact that you have to talk to a human being. It’s powerful.” “It is a way to collect info, why they are coming to the market and it’ll help us, the traders understand what they are doing right and wrong. “

NICHOLAS KAISIC - MARKET MANAGER

FEEDBACK from MARKET MANAGERS Our primary stakeholder, Portobello Market Manager Nicholas, commented on our final product. He sees the value of the space, as London is changing and now feels that Portobello should change with it. The market today is not the same as it was in the past. Today is about the experience the dwelling of the people to enjoy the day. That is the main reason why Portobello doesn’t have many seating area because it is used to the past where people walked in, bought and left. Here, he feels that it will also help with the feedback they get from the visitors and locals, whom before had been very hard to gain information from (used polls, e-mails, paper and pencil). Portobello has been trying to go steps forward by thinking of complicated ways of getting information but now Mark believes that they should take a few steps back and look at the simple methods that work the best through working with us and this project.

ANGELA KIM telephone: +1 (240)-462-0934 email address: akim25@syr.edu home: 12023 Coldstream Drive Potomac, Maryland 2 0 8 5 4