Active Listening Creates Better Conversations

Practice active listening in every conversation to build repeatable habits that deliver better daily conversations. Allow each person to play a role in asking questions and contributing to the flow. Create space for a conversational volley between two people. When you actively listen, you truly take in what the other person is sharing with you, and you can ask an insightful follow-up question. Listening means the other person “has the floor,” and you are not speaking or interrupting them.

Active listening requires the participants to separate themselves from mental clutter that may derail them from asking the next thought-provoking, openended question. It also means that each participant is completely focused on where the conversation is headed and tracking with contributions. Participants might think they are listening to the other person, but if they are multi-tasking or doing anything other than listening, a lot is not being heard. Take the time you need to be fully present for the other person in your conversations.

You might be surprised at the results you can achieve with every conversation when you are intentional and present.

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