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Dog Grooming Courses @ Anrich Ltd……………………………
HEALTH & SAFETY - ACCIDENT, FIRE AND EMERGENCY PROCEDURES
ACCIDENTS The Reporting of Injuries, Diseases & Dangerous Occurrences Regulations (RIDDOR) The Health and Safety (First Aid) Regulations and Approved Code of Practice (ACoP)
Reportable Injuries: •
The following must be reported immediately, to the official Incident Contact Centre (ICC), by phone: 0845 300 9923, fax: 0845 300 9924, or e-mail: riddor@natbrit.com (a) (b) (c)
•
Death of an employee, member of the public, or self employed person working on practice premises. Major injury to an employee or self employed person working on the premises. Any injury which results in a member of the public being taken to hospital.
In addition to reporting by phone, fax or e-mail, all of the above injuries and (d)
Any injury not included in (b) above, which results in the injured person being off work for more than three days (includes weekends, but not the day of the injury)
must be reported in writing, within 10 days, using report form F 2508, to: Incident Contact Centre, Caerphilly Business Park, Caerphilly CF83 3GG.
Reportable Diseases: •
If the practice receives notification from a doctor that a member of the staff is suffering from a reportable work related disease, the practice must report this to the ICC in writing, using report form F2508A.
Reportable Dangerous Occurrences: (see also the Emergency Procedures later in this section) •
Incidents that could have caused a fatality or major injury but didn't, must be reported immediately to the ICC by phone, fax or e-mail.
•
They must also be reported in writing, within 10 days, using report form F2508.
To ensure we comply with all Accident, First Aid & Management Regs, all staff must adhere to the:
ACCIDENT PROCEDURES 1 All staff must know how to obtain first aid assistance in the event of injury or illness. A First Aid Action notice giving this information is displayed in the health and safety manuel. 2
ALL accidents & incidents resulting in injury or illness, however minor they appear, must be reported immediately to a First Aider or Appointed Person. Or, if neither is available, to the person designated to take charge (see the First Aid Action notice).
3
ALL accidents, "near miss" incidents & dangerous occurrences (see Emergency Procedures) must be recorded in the official Accident Book which is kept in Dispensary. All entries in the accident book should be completed by the First Aider or Appointed Person, or other designated person attending, and must be signed by them. Ideally each entry should also be signed by the injured person, if possible (to indicate their agreement with the record) although this is not a legal requirement.
4
5
The Practice Safety Officer will review the accident records annually to determine what steps could and should be taken to reduce the number of accidents in future. The result of the review, plus action required/taken, will be documented on the appropriate record form and filed in Section F of the Practice H&S manual.
6
Reportable injuries, diseases and dangerous occurrences, as described above, must be notified immediately to the Practice Safety Officer or their deputy, who in turn will report them to the ICC. Records of all official reports must be retained by the Practice Safety Officer.
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FIRST AID ACTION In the event of accident or illness: 1
Call a practice First Aider or Appointed Person. (1) (2)
FIRST AIDERS Richard Weston James Weston
(1) (2)
APPOINTED PERSONS James Weston Richard Weston
If a qualified First Aider or an Appointed Person is not available, the person on site designated to take charge and call for an ambulance or medical assistance is: 2
There are approved First Aid boxes at the following locations: Dispencery Dog Grooming Veterinary Ambulance The contents of these boxes must never be used for purposes other than for the treatment of injury / illness. All items used must be replaced.
3
First Aid information is given in the Practice H&S Manual & displayed on posters: Poster/Information Basic First Aid Advice First Aid at Work Poster Electric Shock Poster
Location H&S Manual and H&S Handbook
4
To call an Ambulance in an emergency: Dial 999 Ask for an ambulance Give details of the Practice address State the condition and location of casualty Do not hang up until the operator has repeated the address
5
If the first aid required is beyond that which the Practice can provide, (but is not considered an emergency) the casualty should be escorted to the nearest hospital casualty department or advised to contact their own GP. The nearest Hospital with a casualty department is: Wigan Infirmary Other emergency contacts:
Tel No:- 999
Tel No:-
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. BFA1. 00-03-01
HEALTH & SAFETY - ACCIDENT, FIRE AND EMERGENCY PROCEDURES
BASIC FIRST AID ADVICE General: If you are not trained in first aid, send immediately for the nearest person with first aid training where one is available. Take care not to become a casualty yourself while administering first aid. Be sure to use protective clothing and equipment where necessary. Advice on Treatment: If the assistance of medical or nursing personnel will be required, send for an ambulance immediately. When an ambulance is called, arrangements should be made for it to be directed to the scene without delay. Breathing If the casualty has stopped breathing, resuscitation must be started at once. before any other treatment is given and should be continued until breathing is restored or until medical, nursing or ambulance personnel take over. Bleeding Always wear gloves when dealing with human blood. All spillage should be cleaned up using an approved disinfectant. Soiled dressings and cleaning materials should be treated as clinical waste. If bleeding is more than minimal, control it by direct pressure - apply a pad of sterilised dressing or, if necessary, direct pressure with fingers or thumb on the bleeding point. Raising a limb, if the bleeding is sited there, will help reduce the flow of blood (unless the limb is fractured). Unconsciousness Where the patient is unconscious, care must be taken to keep the airway open. Broken Bones Unless the casualty is in a position which exposes them to further danger, do not attempt to move a casualty with suspected broken bones or injured joints until the injured parts have been supported. Secure so that the injured parts cannot move. Burns & Scalds Small burns and scalds should be treated by flushing the affected area with plenty of clean, cool water before applying a sterilised dressing or a clean towel. Where the burn is large or deep, simply apply a dry sterile dressing. N.B. Do not burst blisters or remove clothing sticking to the burns. Chemical Burns Remove any contaminated clothing which shows no signs of sticking to the skin and flush all affected parts of the body with plenty of clean, cool water ensuring that all the chemical is so diluted as to be rendered harmless. Apply a sterilised dressing to exposed, damaged skin and clean towels to damaged areas where the clothing cannot be removed. (N.B. Take care when treating the casualty to avoid contamination).
Foreign Bodies in the eye If the object cannot be removed readily with a clean piece of moist material, irrigate with clean, cool water. People with eye injuries which are more than minimal must be sent to hospital with the eye covered with, if possible, a sterilised eye pad or dressing.
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Chemical in the Eye Flush open the eye at once with clean, cool water; continue for at least 10 to 15 minutes. If the contamination is more than minimal, send the casualty to hospital. Electric Shock Ensure that the current is switched off. If this is not possible, free the person, using heavy duty insulating gloves where these are provided for this purpose near the first-aid container, or use something made of rubber, dry cloth or wood or a folded newspaper; use the casualty's own clothing if dry. Be careful not to touch the casualty's skin before the current is switched off. If breathing is failing or has stopped, start resuscitation and continue until breathing is restored or medical, nursing or ambulance personnel take over. Toxic Fumes Move the casualty to fresh air but make sure that whoever does this is wearing suitable respiratory protection. If breathing has stopped, start resuscitation and continue until breathing is restored or until medical, nursing or ambulance personnel take over. If the casualty needs to go to hospital make sure a note of the chemical involved is also sent. Hygiene When possible, wash your hands before treating wounds, burns or eye injuries. Take care not to contaminate the surface of dressings. Always wash hands after giving treatment. Treatment Position Casualties should be seated or lying down while being treated. Record-Keeping An entry must be made in the accident book of each case. Minor Injuries Casualties with minor injuries of a sort they would attend to themselves if at home may wash their hands and apply a small sterile dressing from the first aid box. They must still inform the practice First Aider and a record must be made in the accident book. ………………………………………………………………………….. HEALTH & SAFETY - ACCIDENT, FIRE AND EMERGENCY PROCEDURES
FIRE The Regulatory Reform (Fire Safety) Order 2005 The Management of Health and Safety at Work Regulations.
•
In accordance with the legislation the Fire Risk Assessment will be carried out and that: -
Person
a fire can be detected in reasonable time; reliable warning systems are in place; persons in the building can get out safely; adequate fire fighting equipment is available; those in the building know what to do if there is a fire.
FIRE PREVENTION & PRECAUTIONS
undertakes to ensure that a
.
1
All staff must read the Fire Action notice overleaf and displayed beside each Fire Exit.
2
Staff and visitors must strictly adhere to the Practice 'Smoking Policy'.
3
Keep all areas clean, tidy and free of debris.
4
Switch off unnecessary lights and electrical equipment, especially at night.
5
Use equipment that generates heat with extreme caution and stow only when cold.
6
See also the local rules and COPs regarding fire safety in the Operating Areas.
7
The locations of fire hazards, fire alarm points, fire extinguishers, and fire exits are shown on the schematic site plans and described on the Fire Action notice.
8
All fire extinguishers will be annually inspected and maintained by: Pendle Nu Tech Tel:
Fire Drills: 1
The fire alarm will be serviced annually and tested each week.
2
At least twice a year a fire drill will be carried out, simulating conditions, during which the escape routes from the building will be tested.
3
All alarm tests and fire drills, plus actions required/taken as a result, will be recorded and the records filed in Section F of the practice H&S manual.
Reception of the Fire Brigade: 1
In the event of fire, the Fire Officer or the senior person present must inform the fire brigade of the names of any persons not accounted for at roll call and if possible provide plans showing the layout of the building, and give information on the fire/health hazards present.
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FIRE ACTION Action on Discovering a Fire: 1
Raise the alarm: Do not be afraid to shout "FIRE", to warn all staff and visitors.
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2
Attempt to put out the fire using the nearest appropriate extinguisher, BUT ONLY IF: a b) c)
3
you have been trained in the use of fire extinguishers, it is done without risk to yourself, the alarm has been raised.
If it is an electrical fire, the equipment involved should be immediately switched off, provided that no personal risk is involved.
Action on Hearing the Fire Alarm (i.e. 1
All staff and visitors must leave the buildings immediately, by the nearest exit route, closing doors behind them, and assemble outside on the car park for a roll call. -
2
):
There must be no delays to collect belongings. Staff should escort any clients or visitors in their area to the nearest Fire Exit. If no personal risk is involved animals can also be evacuated (on leads or in baskets).
Reception staff must telephone "999" for the fire service and give clear details: -
State the name of the Practice, proper postal address and telephone number. Tell them it is a Veterinary Practice with oxygen cylinders present. Give brief details, such as "fire in operating theatre".
3
The Fire Officer or senior person must carry out a roll-call to identify all personnel.
4
No person is to re-enter the building until the all clear is given.
Special Instructions During Operations: 1
Maintain anaesthesia using continuous I/V infusion where necessary. The Nurse must turn off the oxygen and anaesthetic machine as soon as possible. If possible, animals and equipment for the operation should be moved outside.
2
If necessary the operation should be continued inside and a person should stand by to warn the operators if the fire will put them at risk.
REMEMBER: • • • •
Fire and fumes spread very rapidly, so you must act as quickly as possible. Heat / fumes rise, therefore, in obvious fumes / smoke crawl on your hands and knees. If fire is spreading rapidly or there is lots of smoke, personal safety is paramount. If a closed door feels hot - do not open it - the fire is on the other side. Fire Alarm Points
The car park opposite Abitare
Fire Exits
Pet shop doors (Green) Location
Fire Near the dog grooming salon Extinguishers door and in the pet shop Hose points
None
Type of extinguisher Foam Water
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Salus (Q.P.) Ltd.
HEALTH & SAFETY - ACCIDENT, FIRE AND EMERGENCY PROCEDURES
EMERGENCIES The Reporting of Injuries, Diseases & Dangerous Occurrences Regulations (RIDDOR) The Management of Health and Safety at Work Regulations
To comply with the above Regulations the Practice must: •
establish procedures to be followed in the event of an emergency.
•
nominate a sufficient number of competent persons to implement them
•
ensure that no employees, other than those who have received adequate health and safety instruction, have access to any areas within the Practice that have been designated "danger areas".
•
report all dangerous occurrences and near misses to the "Incident Contact Centre" immediately by phone, fax or e-mail, and in writing on form F2508 within 10 days.
These requirements are satisfied with regard to our Fire and Accident Procedures. However, other emergencies and Dangerous Occurrences must be provided for, e.g.: -
Building collapse Explosions Gas leaks Pressure vessel rupture Chemical leaks Major electrical faults that endanger lives etc.
All staff must therefore be familiar with and adhere to the following: EMERGENCY PROCEDURES 1
The Area Safety Officers (or their deputies) are responsible for ensuring that staff in their areas are informed of the nature of any emergencies and are safely evacuated from the danger areas.
2
The Area Safety Officers must in turn report to the Practice Safety Officer (or deputy) who will take charge of all further emergency procedures and ensure that: the appropriate emergency services or authorities are contacted. the incident is reported in accordance with the legislation (RIDDOR) and that a record of the report is kept. adequate safeguards are implemented to ensure that staff and public access is denied until the danger has been cleared.
3
All staff must follow all instructions given by the Safety Officers.
4
Staff must not enter the danger area until the official "all clear" is given.
5
The Practice Safety Officer (or deputy) must ensure that all emergencies & dangerous occurrences are recorded in the Accident Book.
6
As well as investigating each incident at the time, the Practice Safety Officer will review the accident records annually to determine what steps, if any, could and should be taken to prevent similar incidents in future. The result of the review, plus actions required/taken, will be documented on the appropriate record form and filed in Section F of the Practice H&S manual.
DOG GROOMING @ ANRICH HEALTH & SAFETY PROCEDURES
Dog Grooming Courses @ Anrich Ltd.
HEALTH & SAFETY POLICY STATEMENT The following is a statement of the Company’s General Health & Safety Policy in accordance with section 2 of the Health and Safety at Work etc Act 1974. It is the policy of Dog Grooming @ Anrich to ensure so far as is reasonably practicable the Health, Safety and Welfare of all of the employees working for the Company or other persons who may be affected by our undertakings. Dog Grooming @ Anrich acknowledges that the key to successful Health & Safety management requires an effective policy, organisation and arrangements, which reflect the commitment of senior management. To sustain that commitment we will continually measure, monitor and revise where necessary an annual plan to ensure that Health and Safety standards are adequate. The Management will implement the Company’s Health and Safety Policy and recommend any changes to meet new circumstances. The instructions will then be carried out through the normal chain of management. The Company recognises that successful Health and Safety Management contributes to successful business performance and will allocate adequate finances and resources accordingly. The management of Dog Grooming @ Anrich looks upon the promotion of Health and Safety measures as a mutual objective for themselves and their employees at all levels. It is therefore; the policy of the management to do all that is reasonably practicable to prevent personal injury and damage to property. Also the Company aims to protect everyone, including the public, insofar as they come into contact with the Company or its activities, from any foreseeable hazard and danger. All employees have duties under the Health & Safety at Work etc. Act 1974 and they are informed of their personal responsibilities to take due care for the Health & Safety of themselves and to ensure that they do not endanger other persons by their acts or omissions. They are also informed that they must co-operate with the Company in order that it can comply with the legal requirements placed upon it and in the implementation of this Policy. The Company will ensure continued consultation with the workforce to enable all viewpoints and recommendations to be discussed at regular intervals. The Company will ensure a systematic approach to identifying hazards, assessing the risk, determining suitable and sufficient control measures and informing employees of the correct procedure. The Company will provide, so far as is reasonably practicable, safe places and systems of work, safe plant and machinery, safe handling of materials and substances, the provision of adequate safety equipment and ensure that appropriate information, instruction, training and supervision is given. The Company regards all Health and Safety Legislation as the minimum standard and expects management to achieve their managerial targets without compromising Health and Safety. A signed copy of the company’s statement is located on the general notice board. EMPLOYERS RESPONSIBILITIES
Dog Grooming Courses @ Anrich Ltd.
Under the Health and Safety at Work etc. Act 1974 all employers who employ five or more people must compile a Health and Safety Policy. The policy document must consist of three areas as outlined below: • Statement of Intent. • Details of the Organisation. • Details of Arrangements.
The management of Dog Grooming @ Anrich has a duty under the Health and Safety at Work etc Act 1974 Section 2(1), so far as is reasonably practicable, to look after the health, safety, and welfare of all their employees and any other person who may be affected by the work activities. The duty refers to casual workers, part-timers, trainees, visitors, and sub-contractors who may be in your workplace or using equipment provided by the Company. Consideration must also be given to your neighbours and the general public. It is necessary for all employers to decide what action in terms of Health and Safety is required under their own particular circumstances. To ensure this is undertaken the employer must: • Assess any risks to workers Health and Safety. • Provide safe machinery, equipment, and tools that are suitably maintained. • Provide a safe place of work with adequate facilities and safe access and egress. • Ensure adequate training and information is given to all employees regardless of their position within the Company. • Ensure provisions are in place to guarantee that articles and substances are handled and stored in a proper manner. The Health and Safety at Work etc. Act 1974 supports various Regulations and Codes of Practice, which are required to be followed. One such Regulation is the Management of Health & Safety at Work Regulations. This regulation imposes specific duties on employers to: • Carry out Risk Assessments relevant to all work activities and bring the findings to the attention of employees. • Provide health surveillance to employees where it is deemed necessary by the Risk Assessments. • Appoint competent persons to help comply with Health and Safety law. • Provide employees with suitable training and information in clear and concise terms. • Provide Health and Safety information and training to temporary workers and outside persons who may be working on the Company site. • Co-operate with other employers who may share the Company’s work site. EMPLOYEES RESPONSIBILITIES The Health and Safety at Work etc. Act 1974 lays down two main sections with which employees are required to comply. Every employee working for Dog Grooming @ Anrich has a duty of care under the Health and Safety at Work etc. Act 1974 Section 7 to take reasonable care of himself and any other person who may be affected by their actions. Employees also have a duty to assist and co-operate with their employers and any other person to ensure all aspects of Health and Safety law is adhered to. Employees are obliged to: • Always follow Safety Rules, avoid improvisation, and comply with the Health and Safety Policy. • Do not perform work that you are not qualified to undertake.
Dog Grooming Courses @ Anrich Ltd.
• Always store materials, equipment and tools in a safe manner. • Never block emergency escape routes. • Always practice safe working procedures, refrain from horseplay, and report all hazards and defective equipment. • Always wear suitable clothing and Personal Protective Equipment for the task being undertaken. • Inform the Appointed Person of all accidents that occur. In addition to the above, Section 8 states that under no circumstances must employees purposely interfere or misuse anything provided in the interest of safety or welfare such as guards, signs, or fire fighting equipment. The Management of Health and Safety at Work Regulations require all employees to: • Utilise all items that are provided for safety. • Comply with all safety instructions. • Report to management anything that they may consider to be of any danger. • Advise management of any areas where protection arrangements require reviewing. INFORMATION FOR EMPLOYEES Information regarding health and safety law is provided in a number of ways and are as follows: • A company employee’s safety handbook is provided and is available for all employees to read as necessary. • The approved poster “Health and Safety Law – What You Should Know” is displayed in the staff cabin. This poster will always be kept in a legible condition with the address of the local enforcing authority, the Employment Medical Advisory Service (EMAS) and the names of responsible persons entered in the appropriate spaces. • General safety awareness posters are displayed around the premises along with any specific safety rules that are required to be followed. • Management and employees have access to the health and safety general policy that contains all relevant information with regard to recording and monitoring. SAFETY INSTRUCTIONS Electricity WE ALL KNOW ELECTRICITY CAN KILL! Always visibly inspect electrical equipment prior to use to ensure the item is safe. If electrical equipment is damaged report it immediately. Under no circumstances tamper with the electrical apparatus unless you are competent and authorised to do so. Do not: • Leave cables where they can get damaged, wet, or pulled out of their connection. • Lift, pull, lower, or carry electrical equipment by the electric wire. • Misuse electricity or electrical equipment. • Run power tools from any lighting circuit. • Force a plug into a wrong socket or jam wires into sockets. Always keep switchboards and main electrical panels clear of obstructions at all times. FIRE People’s lives and livelihood are at risk when a fire starts. Fire prevention is critical in all organisations. Never smoke in No Smoking Areas and always ensure smoking material is extinguished before being disposed of.
Dog Grooming Courses @ Anrich Ltd.
Do not: • Overload any electrical socket or cable. • Allow combustible materials to accumulate in corners and/or under benches. You can help the Company reduce the risk of fire by: • Reporting all defective electrical equipment. • Reporting the misuse of heating appliances. • Reporting any leaking flammable liquid. • Reporting of any damaged fire safety equipment. • Extinguishing small fires on discovery. The first few seconds are critical.
It is important that you familiarise yourself with the Company’s fire precautions TODAY. This means knowing how to raise the alarm, where all the fire appliances are located and the emergency escape routes. SAFETY SIGNS It is important that you take notice of all warning signs at work. They have been installed for your safety. All safety signs are colour coded and each colour has a meaning: • Circular red signs indicate PROHIBITED. Red is also used to show the position of fire fighting equipment or no smoking. • Blue signs indicate that it is MANDATORY to carry out an action such as wearing of personal protective equipment. • Yellow and black gives the WARNING of a Hazard. • Green signs identify or locate safety equipment as well as marking emergency escape routes. PERSONAL PROTECTIVE EQUIPMENT (PPE) Where risks cannot be controlled by any other means, then personal protective equipment must be provided. Wherever equipment is required to be worn safety signs will be displayed. All personal protective equipment or clothing should: • Fit correctly. • Be comfortable and fully adjustable where required. • Be compatible with any other personal protective equipment that is required to be worn, e.g. safety glasses and ear defenders. Before any employee is issued with personal protective equipment they will be instructed on the following points: • The importance of wearing the equipment, and how to wear the safety equipment correctly. • How to maintain and clean the equipment correctly. It is important to report all defects, damage, or loss immediately to ensure the item is repaired or replaced. FIRE PROCEDURE – PERSON DISCOVERING FIRE • Upon discovery of a fire, telephone the emergency services by selecting a line and dialling 999. • When the exchange operator answers, ask for the FIRE SERVICE. • When connected to the Fire Service state slowly and distinctly: • “This is Dog Grooming @ Anrich and we have a fire.” State the location of where you are working clearly to the operator. • DO NOT replace the receiver until this information has been correctly acknowledged. • Notify the senior person present that you have called the Fire Service.
Dog Grooming Courses @ Anrich Ltd.
• Evacuate the premises quickly in an orderly manner aiding any colleague who may be in difficulty. • DO NOT re-enter the building until told to do so by the Senior Fire Officer. FIRST AID PROCEDURES
Dog Grooming @ Anrich will ensure that all first aid kits that are provided are fully stocked at all times and will only contain items that the First Aider has been trained to use, therefore they will not contain any medication such as creams, lotions or drugs. Dog Grooming @ Anrich are committed to ensuring that adequate numbers of trained First Aiders are available at all times to deal with any accidents and injuries that occur. The management will ensure that: • Employees are familiar with the identity and location of the nearest trained First Aider and the location of the first aid kit. • The first aid kit is easily accessible at all times. • Professional medical assistance is summoned where necessary. • All relevant details are recorded in the accident book. The names of the First Aiders can be found on the first aid notices, which are displayed in prominent locations around the company’s premises. If medical treatment is required dial 999 and ask the emergency services to send an ambulance, giving the address and the nature of the injury. If necessary post a look out for the ambulance and crew so that they can be directed to the casualty quickly. The contents of the first aid kits will be checked and replaced as required by the company’s First Aid Supervisor. Nearest hospital with accident and emergency facilities Wigan Infirmary Wigan Road Wigan WN1 2NN Tel: 01942 244000 or : 999 ACCIDENT REPORTING PROCEDURE ALL accidents, no matter how small, are required to be reported. Even a scratch can become serious if not properly treated so it is important that you carry out the following procedure: Seek medical attention from the Company’s First Aider or Appointed Person. Ensure the details are recorded in the Accident Book. The Company First Aiders are as designated on the First Aid Poster. The Company First Aid Kits can be located as designated on first aid cards. After all accidents, details must be recorded in the Company Accident Book. TRAINING
Dog Grooming Courses @ Anrich Ltd.
All dog grooming students have a legal responsibility to take reasonable care of themselves and others who may be affected by their acts and omissions. Students must also co-operate with the organisation in relation to all training aspects and will be expected to attend any training courses that are provided.
It is company policy to provide all students with suitable and sufficient information, instruction and training. This is provided not only to ensure that Dog Grooming @ Anrich complies with statutory legislation but also to secure a safe and healthy working environment for all employees and visitors who may be affected by the organisation’s undertakings. Management will ensure that all new students undertake a thorough induction course on the first day of employment that will include all relevant health and safety issues. Department heads and Supervisors are responsible for the health and safety training of all employees in areas under their control. They are also responsible for the induction of existing students who are transferred into other departments. All health and safety training will be undertaken as far as possible during working hours. All training will be recorded, signed by the employee and trainer and will be retained on each individual employee’s personal file for future reference. HAZARD REPORTING The Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations both state that employer and employees have a legal duty to inform persons of hazards within the workplace. The Management informs employees by means of risk assessments, training and documentation. The employees inform management by means of safety representatives or verbal and written communication. To encourage safety awareness in the workplace a hazard reporting system is provided to ensure that all members of the workforce have a means of reporting hazards that may be present in their place of work. When a hazard has been identified it must be reported immediately to your immediate supervisor. It is their duty to assess the situation and introduce the necessary control measures, so far as is reasonably practicable, to prevent injury or unsafe conditions.