COSTA EXPRESS CONTACTLESS

IN-STORE TECH: COSTA EXPRESS

COSTA EXPRESS READIES MOBILE CONTACTLESS ORDERING

COSTA EXPRESS IS ADOPTING A MOBILE CONTACTLESS ORDERING SYSTEM WHICH LETS SHOPPERSREQUEST THEIR FAVOURITE DRINK FROM THEIR PHONE.

Costa Express is rolling out a mobile contactless ordering system across 9,000+ machines in independent retailing outlets this autumn. The solution is activated when a customer is near a machine and will be available through the Costa Coffee Club app. It allows shoppers to order their drink of choice through their mobile phone.

The solution lets shoppers order and collect their coffee without touching the machine’s screen.

Scott Martin, MD of Costa Express, said: “Costa Express is synonymous with exceptional coffee on-the-go, so we’re delighted to roll out this state-of-the-art system, which ultimately demonstrates our position as the category leader in intelligent coffee.

“The technology is nothing short of a goldstandard level of innovation – a UK first for the coffee machine industry – and we’re proud to lead the charge as our customers enjoy a new and exciting way to order their favourite barista quality coffee.

“Customers from all over the country are blown away by the quality of our product and during these uncertain times, their daily coffee run has proven to be all that more important as they try to include a bit of normal in their routine.”