TWIR Tech Talks

Introducing... Tech Talks

IN THE FIRST OF A NEW SERIES OF MORE IN-DEPTH VIDEO INTERVIEWS ON TECH AND DATA SUBJECTS, THE WEEK IN RETAIL GETS UP CLOSE AND PERSONAL WITH HENDERSON TECHNOLOGY'S RETAIL TECHNOLOGY OPERATIONS DIRECTOR DARREN NICKELS

Adoption of new technology in the convenience retailing sector has been massively accelerated over the last year or so, which is why we are launching a new series of Tech Talks video interviews in The Week In Retail.

Created as more in-depth, longer interviews, Tech Talks lets us explore important, relevant subjects with some industry leaders and visionaries – and this week sees us catch up with Henderson Technology’s Retail Technology Operations Director Darren Nickels.

Northern Ireland-based Henderson is relatively unusual in the Epos world as they started out in life as retailers before deciding to create their own Epos system – EDGEPos – so that they could tailor it precisely to the needs of the hundreds of convenience stores they serviced.

In other words, they get retail and they get the real-world challenges that retailers face, which helps inform how they develop and improve the EDGEPos platform.

Having created it for their own requirements, Henderson realised that the system could also be of interest to other retailers.

That first kicked off in Australia – for reasons explained in the video – before Nickels and team brought EDGEPoS to the UK too.

Over the last couple of years, Henderson has been heavily targeting the UK market and is enjoying major success, particularly in the forecourt sector.

In the interview, Nickels talks everything from data and home delivery to digital shelf edge labels and Amazon. Why not grab a cuppa and see what he has to say?

DARREN NICKELS