Home delivery

SERVICES: SNAPPY SHOPPER

July a 'record breaking month' for Snappy Shopper

Home delivery platform’s boss says order numbers are “increasing dramatically”.

Snappy Shopper has registered record home delivery numbers in July.

The home delivery platform, which has partnership agreements with several regional Co-ops, Nisa and Spar – has reported a 44% month-on-month increase in new customer numbers, while total transactions and frequent customer numbers both increased by 16% month-on-month.

Mike Callachan, Chief Executive of The Snappy Group, said: “The digital world has disrupted the way consumers view and interact with retailers for goods. Local retailers are able to keep up with shopper expectations by offering them a digital ordering solution with Snappy Shopper.

“The acceleration to digital highlights retailers’ need for a solid omnichannel strategy which is vital today. Retailers who have integrated the Snappy Shopper home delivery app into their physical store will thrive.”

One independent retailer who is benefitting from the Snappy Shopper home delivery app is Imran Akhtar of Best One Hurlford, Kilmarnock. Imran started offering the app to his customers in January this year and it has been such a success that he has started to offer it to customers at his second store – Premier Cairnhill, in Cumnock, Ayrshire.

Imran said: “We work really hard to support the community and since we took the decision to start a home delivery service by partnering with Snappy Shopper in January this year, we haven’t looked back. In eight months we have taken over £200,000 in additional sales via the platform.”

Callachan added: “Home deliveries ordered online or via our app have been increasing dramatically and we will continue to help local convenience stores by empowering them to make the most of the opportunity.”