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Before You Go

REFILLS

Unilever partners up with Co op to expand refill trial

The trial will test ‘Refill on the go’

Co-op and Unilever have partnered to launch two refill packaging store trials, with the aim of gaining a deeper understanding of consumer behaviour towards refillable and reusable packaging in a convenience environment.The partnership follows the successful launch of Unilever’s largest refill trial in Europe in Asda’s sustainability store in Leeds last year.

The trial will test two refill models – ‘Refill on the go’ and ‘Return on the go’ – and some of Unilever’s best-known brands will be available in reusable stainless steel bottles.

Unilever’s ‘Return on the go’ scheme – which is being trialled near Wolverhampton – enables consumers to pick up pre-filled stainless-steel bottles and return in-store once used.

The ‘Refill on the go’ approach – trialled in a larger Co-op store in West Yorkshire – allows customers to purchase and refill re-useable stainless-steel bottles using a standalone refill machine in-store.

The trial – which tests different refill models, store formats and locations – is now available in Co-op’s convenience store in Wolverhampton Rd, Codsall, and will extend to the Co-op store in Marsh, Huddersfield, later this month.

Ian McCutcheon, Head of Format Development for the Co-op, commented: “We are continually working to develop new ways to provide added services and choice conveniently. The refillable packaging trials with Unilever are designed to test and learn from consumer behaviour, while providing easy and quick ways for shoppers to cut their plastic consumption.

“We are facing into a climate and environmental crisis, and we need to act now to support consumers in making ethical purchasing decisions – by making it easier for shoppers to make small changes to their lives, together, we can make a big difference to our environment.”

“We need to support consumers in making ethical purchasing decisions – by making it easier for [them] to make small changes, together, we can make a big difference to our environment.” Ian McCutcheon

Unilever UK & Ireland General Manager and Executive Vice-President, Sebastian Munden, added: “Our trials with Co-op include our first test of refillable products in a smaller convenience store setting, helping us to further build our understanding of how refills work in different store sizes, locations and shopping missions.

“There’s no ‘one-size-fits-all’ for reuse and refill. Offering a range of our trusted brands and products in refillable stainless steels bottles, we continue to test different models, store formats and locations across the UK to see how shoppers respond, what works best, and what we need to adapt and change. Working closely with partners like Co-op, we can help people to make more sustainable choices every day and reduce the single use of virgin plastic with the speed and urgency needed.”

Co-op has unveiled a raft of sustainability measures this year. The convenience retailer announced its 10-point climate change action plan where it pledged to radically reduce the carbon that comes from its products and operations, to become a Net Zero business by 2040 and, including selling fully carbon neutral own-brand food and drink by 2025.

The Co-op already sources 100% renewable electricity to run its stores and has launched an in-store soft plastic recycling scheme for packaging that is unlikely to be collected by local councils’ kerbside collection, and has formed a number of partnerships to combat food waste.

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