The Bulletin Magazine - March 2017 by apeauk

The Bulletin

Inside

Inside 4

Welcome

Editorial

Business Manager

APEA 2018 Yearbook and website entry - How to complete your entry

New Members

Information

News

Press Releases

Data. Information. Insight.

Changes and challenges for forecourt security

APEA Live 2017 - Conference Exhibition and Awards Dinner

Flame Arrestors - Important notice

DSEAR and diesel HSE clarification

Holiday Corner

Acetic acid corrosion in underground sumps – what causes it and what can be done about it?

Network for recycling waste from forecourt miss-fuelling is based on LWE’s SuperVault, above ground storage tanks

Ask the Experts

APEA Live 2016 - Conference, Exhibition and Awards Dinner review

Branches

Training

Front cover: APEA Chairman, Anton Martiniussen speaking at the APEA Live 2016 Awards Dinner Published by the APEA (The Association for Petroleum and Explosives Administration) A company Limited by Guarantee Registered in England No. 2261660.

Opinions expressed in this magazine are not necessarily the views of the Association. The technical content is not an official endorsement by or on behalf of the APEA and are entirely the views of the author’s.

APEA tel/fax 0345 603 5507 www.apea.org.uk

Welcome

Welcome Anton Martiniussen APEA Chairman At APEA Live 2016, held for the first time at the Milton Keynes Stadium, I had the pleasure of addressing many of you as the current chair of this great association. I would like to thank you for the goodwill notes and kind messages received. Also thank you to all the interesting and excellent conference speakers, delegates, exhibitors, sponsors and guests and events organiser F2F for making it such a success. To Killian Tallon, my predecessor, thank you for your dedication during your tenure. APEA Live combines an exhibition focusing on the technical side of our industry with a conference and gala awards dinner which this year was sponsored Petrocom. The awards exist to recognise and celebrate individual endeavours, new achievements, technical excellence, and the people behind them. By the time you are reading this the dust will have settled over one of the largest mergers in this industry in recent times, that of the famous dispenser manufactures Wayne and Tokheim merging into Dover Fueling system. It demonstrates how we are in a constantly evolving dynamic industry with integrated high-end technology and information protocols. Reflecting on APEA Live 2016 we had an excellent line up of speakers covering a wide range of topics and issues. Walking around the exhibition it focuses one’s attention on the sheer range of technologies used in the forecourt industry from UST’s,

Chairman of Publishing Committee Louise Morgan Tel/fax: +44 (0) 845 678 0790 Mobile: +44 (0) 7789 744281 email: louisemorgan@petrocom.co.uk

Editor Brian Humm Mobile: +44 (0) 7507 478533 email: b.humm@outlook.com 4

advanced material pipework, overfill prevention, vapour recovery systems, microbiological fuel cleaners, future fuels, LNG, CNG, hydrogen and much more. It also made me think of what the issues are and what the big issues are facing our industry in the future. Manufacturing industry plays a very big part in this with technologies coming from far and wide. In many cases it also contributes positively to our balance of payment through export orders. To solve the problems and challenges there will be new innovations, materials, techniques, developments, systems, processes and methods. For this, engineers, analysts, chemists, technicians, electricians and many other specialists are required. All of these products will bring new demands as will the paper process through preparation or development of standards, regulations and reference manuals such as the excellent APEA EI Blue Book based on best practice and procedures. We can also see the industry developing and exploring mass media communication on forecourts to interact with the motorist at the point of refuelling, all in search of that so called optimised refuelling experience. There is increasing use of technology to capture data and develop brand loyalty with voice-activated recognition on a screen and verbal input instructions and these will also find their way onto the forecourt. Is the motorist ready for it? Is the industry ready for it? Do we have the necessary procedures in place in our industry? The APEA and its specialist members are here to play our part giving good guidance for the safety of the motorist. The Bulletin has a section called “Ask the Experts” to which I would ask you to contribute. We also have branches abroad as well as subscribers who have similar issues. Despite Brexit we live in a global market place and share similar technical problems with local differences. Economies of scale and a common aim to ensure the safe operation of forecourt filling stations for the benefit of everyone must be our aim. Reaching out to all our members and readers: please get in touch with us. Anton Martiniussen

APEA Business Manager (contact for Bulletin advertising, design and typesetting) Jane Mardell APEA, PO Box 106 Saffron Walden, Essex CB11 3XT Tel/fax: +44 (0) 345 603 5507 Mobile: +44 (0) 7815 055514 email: admin@apea.org.uk

Find us on Linkedin APEA tel/fax 0345 603 5507 www.apea.org.uk

Editorial

Editorial across as extremely professional in their delivery. I also believe that they were well received by the audience which was larger than in previous years, a good sign indeed. I must also comment at this stage that it was great to see more regulators in attendance this year, a trend I hope that will continue and maybe even increase in the years to come.

Brian Humm Editor Welcome to this March edition of the Bulletin journal. Firstly, I know it is belated but I would like to wish all our members a very happy and prosperous new year and hope that all you aspire to comes true. Also, again belated, I would like to welcome and congratulate our new APEA Chairman Anton Martiniussen, a well-deserved appointment indeed. Anton has been a keen supporter and stalwart of the Association for many years and has been very active within the Eastern Branch, often organising some extremely well planned and very interesting Branch meetings. Welcome to the Council Anton; I am sure that you will put your own stamp on the Council meetings in the future, something all council members will look forward to. You might notice that there are a regular feature missing from this edition of the journal; please don’t panic, it will all be restored in time for the next issue, due to the editorial and photographic memories of APEA Live 2016 we have had to temporarily remove the Interview section. You will find inside instead a range of photographs of the whole APEA Live event, including the conference, exhibition and Dinner; also photographs of the Award winners and an in depth account of their entries. I think you will agree that they were all well deserved winners in all categories. I must, at this point, congratulate Phil Monger for his Lifetime Achievement award. Having known Phil for some considerable time and participated on various committees with him it is a pleasure to see someone such as Phil receiving this recognition from his peers within the industry; an overused phrase within this introduction but it is well deserved and from the reception that Phil received on the night I think everyone else agreed. APEA Live 2016, in my mind, and speaking to various others on the day/night, surpassed previous events and was extremely well received. The venue for instance was modern and stylish and the whole event was well planned, and in my mind, suited to the size of the event that we hold. The organisation was great and the conference seemed to flow very well, the range of speakers and topics were very interesting, topical and the presentations came

The whole event was well attended and I believe that it was successful and well received by all members - if you have any feedback from the event and haven’t commented yet then you should contact f2f events and relay your thoughts as they are already planning APEA Live 2017 so please feel free to send your comments in. 2017 is going to be an interesting year, despite the ongoing debate on the EU situation. We will be publishing the 4th Edition of the Blue Book-yes, I know you are all eagerly awaiting this new edition and it should not be long now. All the appropriate working groups have looked into their allocated topics and all the meetings and committees have sat and completed their discussions so barring any major catastrophic event then the Blue Book revision will be available later on in this year. I must admit I still find this publication extremely useful as it gives great guidance on all aspects of petrol filling station construction, maintenance etc. but it is a good tool for contractors and regulators alike to ensure that they are observing best practice and that everything possible is being done to make sure that any development is complying with appropriate standards and legislation, something we would all agree is obviously a desired objective. The APEA will keep all members up to date with news on the date of the proposed publication so, as the old saying goes, “watch this space”. I am also hopeful that in 2017 the Health and Safety Executive (HSE) will possibly look into either amending or issuing good guidance on the Petroleum (Consolidation) Regulations 2014, as some of you members may be aware there seems to be a considerable amount of anomalies within the legislation. The HSE have tried to give guidance and relied heavily on the Petroleum Enforcement Liaison group (PELG) to issue some advice to try and alleviate some issues that have been identified by operators and enforcers alike. It would be nice if this could be addressed at some point to ensure that the level of enforcement and compliance with the law is actually understood and at least achievable by all. I must sign off now, other things to do I’m afraid. I do hope you enjoy this edition of the Bulletin and please keep submitting articles and photographs for inclusion. Until next time, stay safe… Brian

APEA tel/fax 0345 603 5507 www.apea.org.uk

Business Manager

Business Manager Anyone who entered online for the 2017 Yearbook will be able to update their details from this entry. Please remember that only members that complete the online entry process will be included in the Yearbook.

Jane Mardell Business Manager I hope you all had a good Christmas and New Year. I had planned on doing yoga in various parts of Thailand but unfortunately broke my wrist 3 days into the holiday, the rain had been on a biblical scale in Koh Lanta and I slipped off my mat and crashed into the floor hand first! Had an x-ray but they thought it wasn’t broken so walked round with it just bandaged up for 3 weeks which was painful. Anyway in plaster now for 8 weeks following x-ray back here. But still had a great trip sight seeing in the South and North of the country, the Thai people are a kind and beautiful nation. APEA Live 2016 There is full coverage of APEA Live 2016 in this issue which you can see on page 54. I am sure those of you that attended will agree the new venue worked very well and it was good to catch up with everyone. 2018 Yearbook - Free entry Detailed below you will find instructions on how to enter your contact details in the 2018 Yearbook.

2017 Membership Renewals You were sent instructions with the December issue of the Bulletin and by email on how to renew your membership for 2017. The membership for any member that has not paid by 28th February will be discontinued. You will still be able to renew your membership which you can do by logging onto your online account at www.apea.org.uk. Members email addresses Most APEA communication to members is now carried out by email. If you have not added your email address to your membership record please can you either email me your address to add, or you can log on to your account and add it yourself. This will ensure you do not miss out on information about APEA activity. New Members There have been 25 new members joining during October, November and December and details can be found on page 11. General Assistance If you need any assistance with general or technical matters, please do not hesitate to contact me at admin@apea.org.uk or on 0345 603 5507. Jane

APEA 2018 Yearbook and website entry How to complete your entry By Jane Mardell

In order to ensure that your details are included in the 2018 Yearbook and on the APEA website it is essential that you complete your online entry by 31st March.

Petroleum Company Contacts and Industry Sector sections in the Yearbook. Licensing and Enforcement Authorities will be contacted separately for their sections of the Yearbook.

If you completed an entry for the 2017 Yearbook you will be able to use the same entry or amend if required, but you must complete the process for your entry from the start.

Entry Instructions Even if you do not wish to advertise in the Yearbook, to be included you should complete your entry as follows:

With this issue of the Bulletin I have enclosed an instruction letter to all members that are eligible for an entry in the

1. To start your entry go the APEA website home page at www.apea.org.uk

APEA tel/fax 0345 603 5507 www.apea.org.uk

2018 Yearbook

2. Click on the link on the home page called ‘Member Registration’ and you will be asked to log in using your APEA membership userid and password. If you completed an entry for the 2017 Yearbook this will be displayed.

Advertising in the Yearbook The rates have remained the same as for the 2017 Yearbook, all adverts are on right hand pages. You can also benefit from the following if you wish to advertise in the Yearbook:

3. You will then be asked to complete your contact details and then select the Industry Sector or Industry Sectors that you wish to be listed under. And that is it!

• All existing ‘Bulletin’ advertisers booked in 3 or more issues, receive a 50% discount off the 2017 Yearbook rates

Once you have completed the online entry form you will be sent a confirmation email if you have entered an email address on your entry. Each member is entitled to one FREE entry in the Petroleum Company Contacts section and one FREE Industry Sector entry per company in the Yearbook. Any additional company contact detail entries or industry sector entries are charged at £26.00 plus VAT. The system will total up any costs due, if you have selected additional Industry Sectors and you will be directed to pay via Paypal or Worldpay. The entry system will notify me of your entry and I will then record that you have entered on the membership database. Once you have completed your entry, if you wish to make any amendments please contact me at admin@apea.org.uk.

• Any advertiser taking out a full page advert in the 2018 Yearbook is entitled to a website banner free of charge for one year APEA website If you have any queries please do not hesitate to contact me at the APEA office on 0345 603 5507 or by email at admin@apea.org.uk. If you wish to book advertising please email me the size of advert space you wish to reserve.

Advert sizes (artwork due by 31st March)

Fee (plus vat)

Full page (page size 210mmw x 260hmm)

£1483.00

½ page (185mmw x 115mmh)

£786.00

¼ page (89.5mmw x 115mmh)

£420.00

1/8 page (89.5mmw x 55.5mmh)

£268.00

APEA tel/fax 0345 603 5507 www.apea.org.uk

New Members

New Members October Jayne Currie Armagh City Banbridge & Craigavon Borough Council PO Box 66, Lakeview Road Craigavon Armagh BT62 2AJ Amit Goyal Essar Oil (UK) Ltd Stanlow Manufacturing Complex PO Box 3 Ellesmere Port Cheshire CH65 4HB John Coyle Metro CCTV Unit 1 Ballyreagh Business Park Cookstown Tyrone BT80 9AR

Patrick MCStay Hendrick Ryan + Associates 10 Priory Hall, Stillorgan Dublin Ireland Peter Ryan Hendrick Ryan + Associates 10 Priory Hall, Stillorgan Dublin Ireland Kathryn Cairns Inverclyde Council 40 West Stewart Street Greenock PA15 1YA Mike Coe 10 Hutton Close Quorn Leicester Leicestershire LE12 8WS APEA tel/fax 0345 603 5507 www.apea.org.uk

Ken Inglis West Lothian Council West Lothian Civic Centre Howden South Road Livingston West Lothian EH54 6FF

November Matheos Matheou Man Contractors & Developers Ltd 8 Valaoriti Street, Engomi Nicosia 2411 Cyprus Mark Orr LCM Environmental Ltd Brunel House, Chalcroft Business Park Burnetts Lane, West End Southampton Hants SO30 2PA 11

New Members/Information Anthony Wincott TW PM Services Ltd 20 Lancers Way Weedon Bec Northants NN7 4PH

Christine Waddingham Hertfordshire Fire & Rescue Mundells, MU103 Welwyn Garden City Hertfordshire AL 1FT

Jack Prady CBRE 5th Floor, Trafford House Manchester M32 0RS

Chris Ramshaw Hazardous Area Technical Training Plot f6, Cracknore Hard, Marchwood Hampshire SO40 4ZD

Alex Boudry Franklin Fueling Systems 2 North Lawn Ipswich Suffolk IP4 3LL

December Athanasios Alexopoulos ATEKE Petras 8, Egaleo Attica 12441 Greece

Valerie Lawton 38 Arun Vale Coldwaltham Pulborough West Sussex RH20 1LP Alan Stewart East Ayrshire Council Trading Standards Service Civic Centre South, 16 John Dickie Street Kilmarnock East Ayrshire KA1 1HW

Ian Archer ADI Contracts Ltd 72 Church Street Garstang Preston PR3 1PA Mike Jennings 46 West Parek Crescent Billericay Essex CM12 9EG

Neophytos Ioannides Metochiou 18 st. Nicosia 1101 Cyprus Oystein Ellingsen S. Ellingsen AS Postboks 60 Stroket 7 Asker Norge 1383 Norway Andrew Forsythe DCC Energy Ltd 40-48 Airport Road West Sydenham Belfast Down BT3 9ED Michelle Whitaker Fuel Storage Solutions Ltd Cockin Lane Bradford Bradford West Yorkshire BD14 6PY

Information 3rd Edition of the Guidance for Design, Construction, Modification, Maintenance and Decommissioning of Filling Stations - ‘Blue Book’ (Revised June 2011) The guide is available in hard copy and also as a pdf download. APEA Member rate - hardcopy £70, pdf £70 plus vat Non APEA Member rate - hardcopy £140, pdf £140 plus vat If you wish to purchase the guide please go to the APEA website at www.apea.org.uk and click on the ‘Publications’ page. You can select to pay by credit/debit card or by cheque or bank transfer. If you pay by cheque or bank transfer your order will be sent out once payment has been received. All card payment orders are sent out next day. The APEA also publishes the Code of Practice for Ground floor, multi storey and underground car parks. This can be downloaded directly from the APEA website and is available to members at £11.00 and £21.00 to non APEA members.

Bulletin Magazine

• Respected source of industry specific news and information

• The Bulletin is published four times a year with a print run of 2200.

• Contains relevant news items and reports from overseas

• Free issue to APEA members (approx 1200 members worldwide) • Has international distribution and readership 12

• Individual, Fellow and Retired members receive one copy each and Corporate members receive 5 copies each per quarter. The editor of The Bulletin, Brian Humm, is always on the look out for new material, so if you have something you want to be included, please email it to the APEA office at admin@apea.org.uk

APEA tel/fax 0345 603 5507 www.apea.org.uk

Information and it will be forwarded to Brian for approval. Please email the text in Word format and any images as separate high resolution pdf or jpeg files to admin@apea.org.uk. We are always pleased to receive contributions from our members and it ensures that the Bulletin remains an interesting and informative read.

Deadline dates for copy and advertising artwork 2017 June - 24th Mar (posted 12th May) Sept - 9th June (posted 18th August) Dec - 25th Sept (posted 10th Nov)

Bulletin Advertising Discounts are available for booking in more than one issue, please contact Jane Mardell at admin@apea.org.uk for more information. Bulletin advertisers that book in 3 or more issues in one year also receive a 50% discount off rates for advertising in the annual Yearbook, see table. If you would like to book advertising in the Bulletin, please email your requirements to admin@apea.org.uk or call the office on 0345 603 5507. Please ensure you send your artwork to admin@apea.org.uk.

Size of advert

Advert in 4 Advert in 1 issues (includes issue 25% disc

Full page (A4) (10mmw x 297mmh, with 10mm border or with bleed)

£498.00

£1494.00

½ page (185mmw x 125mmh)

£249.00

£747.00

¼ page (90mmw x 120mmh)

£125.00

£375.00

All rates quoted exclude VAT.

APEA tel/fax 0345 603 5507 www.apea.org.uk

UK News

News Raiders flee empty handed after staff bravery Police are appealing for information after an attempted armed robbery of a petrol station in Clarkston, Scotland. A man, carrying what has been described as a firearm, entered BP Service Station on Eastwoodmains Road, Clarkston at approximately 6am on Friday, December 23. He threatened a member of staff and demanded she hand over a cash sum. The service assistant refused and demanded that the man leave the store. The suspect then fled the scene and turned left before heading in the direction of Clarkston Toll. The service assistant, a 57 year-old woman, was uninjured as a result of the incident. No one else was inside the store. At the time of the incident, the man was dressed entirely in dark clothing, and was wearing a balaclava with one hole to allow for vision. He is described as having a local accent. He is also described as being approximately 6 foot tall with a skinny build. Detective Constable David Henry, from the Community Investigation Unit based at Govan, said today: “Our enquiries are underway to trace this man and hold him to account for his

actions. No one should be placed in a state of fear or alarm as they go about their daily lives. “We’ve conducted door to door enquiries and continue to assess CCTV to determine his direction of travel following the incident. What we do is, at the same time, a man in a silver BMW car stopped at the service station and entered shortly after the incident – seemingly unaware of what happened moments before. It’s possible this man may have information which could assist with our enquiries. Please get in touch via 101 if you see this appeal. “I would ask anyone with any information to get in contact. You may have seen a man in dark clothing running towards Clarkston Toll as you drove to work. You may not think the information you have is much, but as part of our broader investigation, it could really make all the difference. Anyone with information is asked to contact Detectives at the Community Investigation Unit at Govan via 101. Alternatively, please call Crimestoppers on 0800 555 111 where information can be given in complete confidence.

APEA tel/fax 0345 603 5507 www.apea.org.uk

UK News

Car thieves using key jammers Thieves are using radio jammers to steal from cars parked at service stations and motorway stops, British police forces have warned.

service stations, and in many cases there was “no obvious sign of a break-in and no damage caused to the vehicles as items were stolen from them,” reports The Guardian.

Thames Valley Police explained that transmitters were used to “interrupt” signals from remote keys, leaving vehicles unlocked and drivers walking into stores unaware. According to the police, there have been 14 recent thefts from cars or trucks at motorway

Drivers have been told to double-check if their cars are locked correctly and not to leave valuable objects in the vehicle when stationing in large motorway complexes.

NACS show set for Zurich and London in 2017 Convenience and fuel retailing professionals will gather in London and Zurich in June for the 2017 NACS Insight Convenience Summit – Europe.

The Summit begins in Zurich, Switzerland (June 11-13), where the program will feature high-level European retail thought leadership, strategies, trends and economics.

The European-focused industry event will take place June 11-16, with activities in both Zurich, Switzerland, and London, UK, to provide professionals with new knowledge, commercial connections, networking and the opportunity to discover and discuss new ideas from retail store tours.

From there, attendees will travel to Central London at the St. Pancras Renaissance Hotel (June 14-16), where the Convenience Retail Awards take place.

Confirmed event and award sponsors to-date include recognized industry icons Accenture, Coca-Cola, Franke, Mondelēz International, Shell and Verifone, with more to come.

Conference session highlights in Zurich and London will focus on industry growth and innovation opportunities driven by rapid and business-changing pattern shifts in consumer shopping, lifestyle and on-the-go eating habits.

APEA tel/fax 0345 603 5507 www.apea.org.uk

UK News

Dover completes Wayne acquisition Dover has completed the acquisition of Wayne Fueling Systems and announced the creation of Dover Fueling Solutions. The Wayne acquisition is Dover’s fourth acquisition in the retail and commercial fueling space since the beginning of 2016. Dover is now combining these companies into a new business called Dover Fueling Solutions (“DFS”), which includes: Wayne, Tokheim, ClearView, Fairbanks, ProGauge, and OPW’s Fuel Management Systems. Wayne, which was acquired by Dover for $780 million, is a global provider of fuel dispensing, payment, automation, and control technologies for retail and commercial fuel stations. The focus of DFS will be to deliver advanced fuel dispensing equipment, electronic systems and payment, automatic tank gauging and wetstock management solutions to customers worldwide. The combined product portfolio of DFS and OPW represents the industry’s only global end-to-end fueling solution, according to the company. David Crouse, former President of OPW for 10 years, has been named President of the Dover Fueling Solutions business. “DFS is comprised of the most trusted names in the fueling industry who have been leaders in driving innovation for more than 100 years,” says Crouse. “The company will work alongside OPW, to provide the full spectrum of products and services to our global customers.” Dover Fueling Solutions will be headquartered in Austin, Texas and will have a significant manufacturing presence around the world, including facilities in the USA, the UK, the Netherlands, Sweden, France, India, China, and Brazil.

Shell and Costa Coffee renew deal Costa Express and Shell have announced the renewal of its UK contract for a further 5 years. The signing of this contract marks five years since the partnership began in 2011, shortly after Whitbread acquired Coffee Nation for £59.5 million. Following a rebrand of the 900 Coffee Nation machines, Costa Express has grown at significant pace, installing on average over 70 coffee bars every month. As one of the first partners following the acquisition, Shell has enabled the Costa Express to grow rapidly and reach forecourt locations right across the UK. Costa Express has 740 coffee bars in 536 of Shell’s 1000 plus branded service stations. “The Costa Express brand perfectly complements the Shell forecourt model, supporting the brand in providing its customers APEA tel/fax 0345 603 5507 www.apea.org.uk

UK News with a high quality and consistent offering and the best coffee on the go,” said Murray McGowan, Managing Director at Costa Express. Internationally, Costa Express and Shell operate in partnership across four markets: UK, Canada, Poland and Czech Republic, as well as operating a number of trials in other international markets. “Coffee is now one of our most popular items. The relationship

between Costa and Shell has already grown our sales to over 18 million cups a year and we are excited about our joint plans for further growth,” commented Mike Hominick, Shell UK Retail, Marketing Manager. The renewal of the partnership fits into the growing demand for quality coffee in Western countries that has made coffee the fastest-growing product at service stations over the last couple of years.

MRH acquires fuel retailer Leading British fuel retailer MRH continues to expand its petrol station network with the acquisition of Spring Petroleum. MRH, one of the UK´s biggest independent service station owner and operator, will add 27 gas stations by acquiring Spring Petroleum. David Hathaway, MRH company secretary, confirmed that the acquisition had been completed,

In 2004, MRH acquired the operations of Kuwait Petroleum GB followed by large acquisitions from Texaco, BP and Esso. MRH now has over 450 company owned service stations in its extensive portfolio the majority of which are branded Esso and BP. The group is also working to grow its fast food offer with branded partners such as Costa Coffee and Subway.

APEA tel/fax 0345 603 5507 www.apea.org.uk

International News

Station growth Oman Oil Marketing Company (omanoil) has recently rolled out five new petrol stations raising the company’s total number of gas pumps in the country to 184.

Omanoil promises to make each station, like its other stations, a convenient one-stop shop and a highly-visited business establishment.

The stations, located in Al Misfah, Ad Duqm, Al Dreiz, Maqniyat, and Nfoon, were inaugurated on the occasion of Oman’s 46th National Day, and were built to meet the increasing demand of motorists.

The company has posted significant growth in sales and network of convenience stores, gas stations, and car care centres since its entry in to the market in 2003.

Petrol stations to become cash agents Petrol station operators in the Philippines will soon be able to accept bank deposits, make fund transfers and bill payments as they become ‘cash agents’.

Cash agents are typically cash-rich third-party entities with a large number of outlets in various locations around the country, such as convenience stores, gas stations, pharmacies and others.

The Bangko Sentral ng Pilipinas (BSP) has given banks more operations freedom through a liberalization process that allows them to operate through so-called cash agents.

Apart from managing deposits, cash agents will also be able to collect documents for loans, opening an account or even sell insurances, according to BSP.

“Banks are now allowed, with prior BSP authorization, to serve clients through cash agents contracted by banks to accept and disburse cash on its behalf, facilitating online self-service deposits, withdrawals and fund transfers, as well as bills payment,” the BSP said in a statement.

Banks consider this will be especially helpful to reach people in remote locations of the Philippines, such as rural areas, where many need bank services but there isn´t enough commercial activity to justify a full branch.

APEA tel/fax 0345 603 5507 www.apea.org.uk

International News

Overview of natural gas market After taking a hit due to the collapse of oil prices, the natural gas transport industry looks to establish the fuel as a long-term alternative to petrol and diesel. Many experts expect the market to significantly grow over the next decade, with countries like China already making solid efforts to promote CNG and LNG. Natural gas has become a clear alternative fuel for the present and future. The volatility of oil prices, the large reserves of natural gas across the world, and its environmental benefits have made it a key fuel. A great number of car manufacturing companies have now presented their natural gas vehicles (NGVs). However, what was the most promising alternative fuel in years prior to the downfall of oil prices, still hasn´t established itself as a mainstream fuel, while electric and fuel-cell vehicles enjoy a better reputation among the public and are attracting more government incentives. A number of studies have tipped natural gas, both in its compressed and liquefied form, to grow at a rate of 4-5% a year until 2025. The total number of natural gas refuelling stations in the world is expected to reach almost 39,300 sites by 2026, according to a study by Navigant Research published last summer. “Despite the decline in oil prices, stricter emissions and fuel economy regulations mean that NG remains a very attractive alternative to gasoline and diesel in many regions and vehicle applications where electrification is not a practical alternative,” said Sam Abuelsamid, senior research analyst with Navigant Research.

The number of NGVs is expected to grow from 23,001 in 2015 to 38,890 in 2025, with most of them being powered by CNG, according to figures by the same research group. Technavio analysts forecast the global compressed natural gas (CNG) compressors market to surpass USD 6 billion by 2020 in their last report. Despite the dramatic drop in growth from 2013 to 2015, China has taken the global lead in natural gas transport. The long distances of the Asian giant, the large reserves of natural gas and a need for a cut in fuel emissions made LNG a solution to the country´s heavy-duty transport demands, while CNG allows them to reduce city air pollution. In 2015, China had 2,500 refuelling stations dispensing LNG for a nationwide fleet of some 240,000 LNG vehicles, according to ENN European Transportation Fuels. There are currently more than 3,000 CNG/LNG refuelling stations in China and a NGV population of over 1 million, while the market rate of about 100,000 NGV cars a year by vehicle manufacturers will only increase those numbers. Due to the environmental challenges that China faces, there have been numerous initiatives to promote the use of CNG-powered vehicles in more than 100 cities. The drop in oil price and incentives for electric cars are having mixed results on NGV car sales and refuelling infrastructure.

Total appoints new managing director Total has appointed Marco Pannunzio as the new managing director of Total Romania SA, which was effective from December 1st 2016. Marco Pannunzio succeeded Franck Haettel, who will take over the global position of security coordinator for the Marketing & Service branch of Total’s Paris headquarters, reports RomaniaInsider. Pannunzio joined the Total Group in 1985 and has been in the group for more than 31 years, where he has held various key positions in Italy and elsewhere in Europe including General Manager of the Central Europe Hub, President and CEO of Totalgaz SPA and Bitimec SRL, and Retail manager for Total U.K. Ltd. “Romania’s positive economic performance and the ambition of the Total Group to develop our position in the country make me confident in driving our company to further increase our market shares and positions,” said Pannunzio. Total has been present in Romania since 2005. Its activities cover the entire oil and gas chain, from exploration and production to transportation and fuel retailing.

APEA tel/fax 0345 603 5507 www.apea.org.uk

International News

Irving Oil acquires new terminals International oil refining and marketing company Irving Oil has announced the purchase of four inland storage facilities in Nova Scotia, Canada, from Valero Energy Inc. The storage facilities are located in the Canadian communities of Port Hawkesbury, New Glasgow, Yarmouth and Bridgewater and represent a combined capacity of nearly 21,000 barrels of gasoline, diesel and home heating oils. The acquisition will help facilitate Irving Oil’s distribution of energy products to customers throughout Nova Scotia, using the newly revitalized Halifax Harbour Marine Terminal as a primary

supply point. “After an $80-million investment to reopen the Halifax Harbour Terminal, we’re proud to invest in our backyard in Nova Scotia, creating a network that will enhance our offerings to our customers in the region,” said Mark Sherman, Chief Operating Officer for Irving Oil. With over 900 fueling locations, operations from ten distribution terminals, and a delivery fleet of tractor-trailers, Irving Oil serves wholesale, commercial, and retail customers in Atlantic Canada, Quebec, and New England.

APAX Takeover fuel retailer in Israel Apax Partners has acquired 83% of Ten Petroleum Company, Israel´s fifth largest chain of gas stations, for $35 million.

products to various commercial and business customers in the transport and industrial sector.

The Global private equity firm has acquired the majority of Israeli fuel retailer Ten Petroleum Company, which runs 56 gas stations and 20 convenience stores, from Bank Hapoalim for NIS 137 million ($35m). Apart from its network of station and stores, Ten also sells fuel

The country´s fifth largest fuel retailer was owned by businessman Eliezer Fishman for many years until the critical economic situation of the company forced him to pass it onto Bank Hapoalim.

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International News

That’s the wonder!! Part 2 Australian grocery retailer Woolworths has sold its chain of gas stations to BP plc for AUS$1.8 billion ($1.3 billion).

527 fuel and convenience sites after the $1.3 billion deal.

The sale of Woolworths´ fuel business, comprising 527 gas stations and 16 development sites, follows an effort from the company to go back to its core supermarket business.

The acquisition of Woolworths’ fuel and convenience sites will add to BP’s existing network of 350 company-owned retail sites across Australia. BP also supplies fuel and branding to a further 1,000 sites owned by independent business partners.

“The release of A$1.785 billion from the sale will be used to strengthen our balance sheet and reinvest in our core businesses,” Woolworths Chief Executive Brad Banducci said.BP will be acquiring, rebranding and operating Woolworths’ existing

Woolworths´ existing fuel partner, Caltex Australia, expressed its “disappointment” over the end of their partnership and failing to acquire the gas station network.

Cashless payment for petrol stations India´s Ministry of Petroleum and Natural Gas to enable 30,000 fuel stations to accept cashless payments as a solution to their current payment crisis. Around 10,000 gas stations across India have started to accept cashless payments, either through credit-cards or e-wallets, while a further 20,000 are expected to start offering the service, explained Dharmendra Pradhan, Minister of Petroleum and Natural Gas. “The plan is to come up with 30,000 such petrol pumps in the country. It is only through digitisation that we can take the country forward,” said Pradhan at a press conference in New Delhi, as reported by Infracircle.

The promotion of cashless payments comes in the wake of a payment chaos caused by the demonetisation of the 500 and 1,000 rupee notes (86% of all currency in circulation), which have been taken out of the market to be replaced by new, safer 500 and 2,000 rupee notes. Due to all the problems that arose from the demonetisation, such as the unavailability of new currency, the Indian Government decided that old 500 rupee ($7.30) notes would be accepted at fuel stations until December 15. The new measure by Prime Minister Narendra Modi, announced on November 8, is meant to tackle counterfeiting, the black money market, as well as cutting the funding of terrorism and crack down on drug trafficking.

7-Eleven presents its new gas station brand ‘Petro-7 ’ The battle for Mexico´s fuel retailing market toughens with the entry of 7-Eleven. The global retailing giant plans to open more than 200 gas stations. With this announcement 7-Eleven is the latest foreign company to join the battle for Mexico´s recently liberalized fuel retailing market, joining major operators such as Gulf, Oxxo Gas, Texaco and Hidrosina. Mexicans are not strangers to 7-Eleven, as the chain already operates over 1,700 convenience stores in Mexico. Today it will

present its exclusive brand Petro-7 for the 215 service stations it plans to open in the country. Petroleros Mexicanos´ monopoly over the fuel retailing for so many years has left the brand with a reputation of inefficient services and low quality fuels, opening the door to experienced foreign companies to a market with 120 million potential consumers. Companies such as Oxxo Gas have already announced plans to open up to 500 new sites in the next two years.

Tanker spillage enters stream Hundreds of gallons of gasoline spilled into Hidden Creek in Pulaski County, Kentucky, USA. Hazmat crews reported that a truck driver was unloading petrol and something went wrong. They say the driver was not standing by the truck and the petrol spilled out into the road. The spill was contained to about a quarter mile in the creek. A private 24

contractor arrived on scene and used vacuum trucks to begin the clean-up. Cleaning was predicted to end within 2 days; the crews estimated that about 400-500 gallons spilled into the creek. Environmental Agencies on the scene say it is a moderate spill and that people in the area can still drink the water because the spillage didn’t get into the lake. Some fish were killed and cattle had to be moved out of the area as a precaution.

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International News

Major cities to ban diesel cars by 2025? Paris, Mexico City, Madrid and Athens have agreed to ban the circulation of diesel cars in the four capital cities by 2025 it has been reported. The four mayors from the capital cities of Spain, Mexico, Greece and France, which all suffer from high levels of air pollution, have agreed to leave diesel cars outside of the cities by 2025 at the C40 Mayors Summit 2016, taking place this week in Mexico City. In an effort to improve air quality and reduce the characteristic grey cloud of 'smog' that rests over each of those cities during dry periods, the four mayors will implement a ban on diesel and promote alternative fuels, as well as cycling. Diesel vehicles increase air pollution by producing particulate matter and nitrogen oxides; while the former contributes to cardiovascular illness, the latter exacerbates breathing problems and causes new ones, according to the World Health Organization. Mayors from 86 cities have gathered at the C40 Mayors Summit 2016 to draw a plan for the reduction of gas emissions and contamination, in an attempt to comply with the 2015 Paris Agreement to not exceed a 1.5 degree Celsius increase in global temperature. The mayors have agreed a four-year plan to half carbon emissions with a budget of $375 billion.

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International News

Ghana Oil seeks to dominate marketplace The main investment of the GOIL Indigenous Industrial Revolution roadmap will be the construction of a 13.5 million litre Marine Gas Oil tank at the Takoradi harbour, it has been reported. “We will also start the actual construction of a new bitumen depot at Tema, pursue visible branding strategy with more vigour and continuously improve GOIL’s communication strategy by engaging the media more,” said Patrick Kwame Apke Akorli, GOIL Group Chief Executive Officer.

At its forecourts, GOIL will push its quality standards and roll out a competitive pricing strategy to ensure downstream dominance, according to the company. GOIL remains the biggest OMC in Ghana in terms of both market share (17.5%) and number of stations. The Government of Ghana in 1974 acquired the shares of AGIP SPA and Hydrocarbons International Holdings in AGIP Ghana Company Limited and by a special resolution in 1976 changed the name of the company to Ghana Oil Company Limited. In 2007, the company became public.

Petrobras announces sale of fuel business Petrobras has finalized the sale of 100% of Petrobras Chile Distribución (PCD) to the Southern Cross Group. Southern Cross Group has acquired the Chilean branch of Petrobras for $470 million in a deal that was initially signed on July 22, 2016. PCD is a fuel distribution company for Brazilian oil company Petrobras in Chile and has 279 filling stations, a lubricant plant, eight distribution terminals, operations at 11 airports and a participation in two logistics companies. Of the $470 million Southern Cross paid Petrobras, $90 million

came from the distribution of dividends, net of PCD taxes, which took place on the 9th December 2016, and the remaining $380 million was paid yesterday (05/01/2017). The Southern Cross Group is a private equity fund, with US$2.9 billion in assets under management, and focuses on investments in Latin America, in companies in the manufacturing, services, logistics and consumer product sectors. The sale is an integral part of the 2015-2016 partnership and divestment plan, which has reached $13.6 billion over the twoyear period. It is in line with the Petrobras Strategic Plan, which aims to optimize the business portfolio.

First independent gas station to open in Iran in 2017 • January 2017 Iran started to follow through with the partial privatization of the fuel retailing sector. • Some 26 Iranian companies with license to operate gas stations began their activities in January 2017, marking a new era for the country´s fuel retailing business. “A total of 26 domestic companies have obtained the license to operate gas stations in Iran. They are expected to begin operations in a month,” said Mohammad Reza Mazloumi, the commercial director of the National Iranian Oil Products Distribution Company (NIOPDC). Mazloumi also informed that a number of other domestic

companies were being evaluated for eligibility or had submitted requests. Although no foreign companies have presented a formal request to operate in Iran to date, Mazloumi said that all requests would be considered. The head of the National Private Gas Station Owners Guild has welcomed the move by the Iranian administration stressing that private investment will air the construction of new stations and would improve overall services. Iran currently has around 3,600 gas stations servicing some 79 million inhabitants, a far lower ratio of fuel station per person than in the UK (one station for every 7,500) or the U.S. (1 for every 2,600), according to data from the NIOPDC.

Oslo bans diesel vehicles From the 17th January 2017 diesel cars were banned from driving through the centre of Oslo, Norway, due to the high levels of air pollution.For the first time ever, the City of Oslo has implemented a ban on diesel cars to counter the dangerous levels of air pollution. The ban will be effective from 6 am to 10pm. “Acutely high air pollution means can make it hazardous for children, the elderly and asthmatics to be outdoors. The diesel ban is a radical measure, but it is necessary to preserve the health 26

of city residents,” said Gerd Robsahm Kjørven, the acting director of the Environment Department in Oslo. The non-favourable atmospheric conditions of these two days – cold weather and little wind – has convinced the town hall to implement the ban. After several local, regional and national governments convinced consumers to switch over to diesel, many have reversed in their approach when it was revealed that while diesel cars emit less CO2, they emit more nitrogen dioxide.

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International News

OPEC agrees first oil production cut in 8 years Oil prices surge across the world after the OPEC reaches an agreement to reduce oil production to 32.5 million. The Organization of the Petroleum Exporting Countries (OPEC) has managed to commit its divided members to reduce world oil production for the first time in eight years, reports Bloomberg. After seeing the price of a barrel of oil drop from over $100 in June 2014 down to $40 a barrel in December 2015 due to an excess of oil in the market and the stagnation of key economies such as China, Europe and the United States, the OPEC countries has come together to reduce the production of oil from today´s 33.7 million barrels per day to 32.5 million barrels per day. The agreement, announced by the Iranian Oil Minister Bijan Namdar Zanganeh in Vienna mid December 2016, boosted the price of Brent crude oil from $46 to over $50 per barrel. Many experts and oil companies across the world expected the OPEC to come to this decision much earlier on, as the slump in oil prices has taken a huge toll on major players such as BP, Shell, Exxon Mobil and Repsol – all of which have slashed thousands of jobs. It has been reported that Saudi Arabia, unquestionable leader of the 14-country group of oil producers, was willing to take a hit on its oil revenues due to oversupply in order to reduce the profitability of the fracking business, especially in the U.S. While the OPEC countries are cutting their oil production, exceptions have been made for Iran, which will freeze production near its current output, Nigeria and Libya – both of which have seen their operations hurt by unrest and violence. In addition to the OPEC´s commitment, Saudi Arabia is hopeful that non-OPEC oil producers will contribute by reducing 600,000 barrels per day of production in total, with most of it coming from Russia.

Oman Oil appoint new CEO Fuel retailers Oman Oil Marketing has appointed Hussain Jamaa Ismail Bait Ishaq as acting chief executive. From January 1, 2017 Hussain Jamaa Ismail Bait Ishaq became acting CEO of Omanoil, a fuel retailing company operating in the Gulf country with around 180 gas stations. Bait Ishaq, current general manager for retail and regional offices, will stay on in the role until the company appoint a new, long-term CEO. He has been with Omanoil for the past nine years. Formed in October 2003, Oman Oil Marketing Company has established itself as a leader in the country´s energy sector. Its core business includes marketing of fuel and lubricants, aviation refuelling, storage, and distribution. APEA tel/fax 0345 603 5507 www.apea.org.uk

International News

Lukoil appoints new vice president to stop Rosneft Russian oil giant Lukoil has appointed a new vice president for sales and supplies after losing a number of deals to competitors Rosneft. Valery Subbotin, Lukoil's current vice president for oil sales and supplies, will be replaced by Vadim Vorobyov, previously vice president for oil refining, gas processing and petrochemicals, after an 18-year tenure at the Russian company.

Subbotin will be given a senior management position at Lukoil´s trading branch Litasco. The new VP for sales and supplies has the task of strengthening Lukoil´s position in the market and fend-off competitors such as Rosneft. Vorobyov has been with the company since 2002. Lukoil is one of Russia´s leading fuel retailers with a network of 2,544 gas stations and a 21% market share, according to figures from its website.

Major overhaul for retail market in 2017 Almost 76% of Colombia´s gas stations will undergo major changes in 2017, mainly in the form of change of ownership, brand or business structure. 2017 promises to shape the future of Colombia´s fuel retailing market for the years to come. The industry will feel the effects of major deals announced by Terpel, ExxonMobil, Petrobras and Biomax. Due to the size of its network, the biggest change will come from the deal between Chilean company Copec, which operates in Colombia under the Terpel brand, and ExxonMobil. Valued at $1 billion, the agreement would see Terpel acquire 100% of ExxonMobil´s 769 gas stations network, as well as its lubricant production business.

Another operation that will affect the market is the possible sale of Biomax. The international company has 782 fuel stations with a major focus on natural gas and propane. The value of its operations in Colombia would be worth around $300 million, according to industry sources. Vitol is considered one of the possible buyers. Finally, Brazilian oil company Petrobras is expected to sell most of its remaining assets across South America. The state-owned fuel retailer, which has suffered severe corruption cases during the last year, still has a convenience store chain, 120 gas stations and a lubricants plant in Colombia. Petrobras´ assets in the country are valued at $95 million, with Terpel and Puma Energy keen on the acquisition.

Walmart opens 2nd pick up and fuel location Walmart has opened its second Pickup and Fuel location in Thornton, Colorado – a 4,000 square feet site that includes a convenience store, a gas station and a pickup location for online shopping, reports The Denver Post. Retailing giant Walmart has taken a new, bold step into the online grocery shopping business by rolling out its new Pickup and Fuel concept. The new site in Thornton, which offers same-day pickup for groceries ordered online, adds to the existing one in Huntsville, Alabama.

The new concept also includes a convenience store tailored to new customer demands, offering a wide range of grab-and-go food options, coffee, and other healthy snacks and beverages. Pickup services for online purchases at gas stations have been an ongoing trend across the world during the last two years. Walmart´s new concept challenges its two major competitors for online grocery shopping, Amazon and Kroger. About 4 months ago Amazon announced plans to open 20 convenience stores in the U.S., with at least half of them offering pickup services, as part of new pilot program.

Police pose as store staff to foil crime The Midland Police Department (MPD) in Texas will tackle increasing robbery incidents by deploying police officers at convenience stores, according to a press release. The program called 'Cop in a Shop' is a partnership between MPD and local convenience stores, which lets undercover officers pose as c-store employees in order to prevent crime and catch criminals before they can run from the scene. “The Midland Police Department is always looking for innovative 28

ways to minimize crime in our community,” said Chief Price Robinson. “After analysing data and working with our local business owners, we see this as an opportunity to work together to bring down the number of robberies we’ve seen recently,” added Robinson. MPD reported an average of 7.75 robberies per month in 2016, an increase from the average of 5 per month in 2015, stated the release.

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International News

Murphy Oil open 1400th filling station Murphy USA Inc. has opened its 1,400th location in Lafayette, Louisiana, with convenience and fuel sales. The new, 3,450 square foot Murphy Express will be open 24 hours and provide customers competitive low-priced gasoline along with a wide assortment of convenience items. “The opening of our 1,400th location represents another important milestone for the company as we deliver on our stated goal of growing our network by more than 60 stores in 2016,”

President and CEO Andrew Clyde said. The Murphy Express features eight fuelling dispensers, each offering ethanol-free and diesel products, in addition to regular, mid-grade and super unleaded fuel choices. Murphy USA is a leading retailer of gasoline and convenience merchandise with 1,400 stations located primarily in the Southwest, Southeast and Midwest United States.

Ford ties up ExxonMobil for petrol payments Ford drivers can now pay for their petrol without getting out of the car.

applications and emergency services.

The carmaker is the first to integrate ExxonMobil’s Speedpass+™, an app that makes paying for petrol quick, easy and secure from inside the vehicle, according to a company release.

Speedpass+ users can access the app from their Ford SYNC® 3 touch screen or by voice commands to authorize payment while automatically earning Plenti loyalty points at Exxon and Mobil stations.

“ExxonMobil’s use of mobile technology that makes life more convenient for their customers can be easily integrated into Ford vehicles,” said Dave Hatton, Ford global manager, mobile

The app also allows customers to search and navigate to approximately the nearest of the 9,400 participating Exxon and Mobil stations.

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International News

USA welcomes 2017 with record fuel exports The United States reported a record amount of fuel exports during the last week of 2016. The U.S. exported a record 8 million barrels of gasoline and almost 10 million barrels of diesel during the last week of 2016, according to government figures released on Thursday. With refineries working at a strong pace and general oversupply in the country, the U.S. has increased its levels of fuel exports in the last year. The 1.1 million barrels of gasoline exported each day represent a significant increase from the 795,000 barrels a day of the previous week and from the 472,000 barrels a day of the

same time last year. “We have never exported more gasoline and distillates than we did last week. The total amount of exports is huge. There's no doubt about it that it's a record,” said Tom Kloza, head of global energy analysis at Oil Price Information Service, according to CNBC. Government analysis reveals most of the new exports are heading to Mexico, and other South and Central American countries.

Illegal fireworks cause fatalities across Australia Two people were killed and several injured by illegal fireworks around the country during New Year's Eve celebrations in Victoria, New South Wales and Queensland. In Victoria, police are investigating the death of a 46-year-old Springhurst man after a firecracker reportedly exploded in his hand at Hollands Landing, near Gippsland, about 9:30pm. In New South Wales, a 52-year-old man on the central coast died while setting off a large commercial firework at Budgewoi Beach. He suffered serious head injuries, police said, and despite the efforts of family and paramedics could not be revived. "This gentleman actually had this firework for sometime, potentially up to 10 years, and had discussed with his friends on the evening that it was time to light it to try it out," Chief Inspector Lott said. "Obviously it could have been avoided — if he had not taken it upon himself to use the firework, it was an illegal act in itself, he would be with us today." Police are still investigating whether he

had a licence, but said it was unlikely. Another man at Blue Haven, about eight kilometres west of Budgewoi, sustained serious eye injuries while attempting to light a firework at 12:20am. The firework exploded, burning the 19year-old's face. He went to Wyong Hospital and was later transferred to Royal North Shore Hospital in a stable condition. He will undergo vision tests in the coming days. A teenager was also hurt by fireworks at South Morang, in Melbourne's north-east, while paramedics treated three men in their 20’s for burns after an aerosol can exploded in a fire at Cobram, in northern Victoria. In Queensland, a woman was injured by fireworks on North Stradbroke Island, while elsewhere in Victoria, a man at Drouin was taken to hospital with facial burns after being hit by a firecracker.

Oil spillage closes part of Changi beach An 800m stretch of Changi Beach, Singapore was closed to the public until further notice, after an oil spill from a collision between two container vessels off Johor reached its shores. The National Environment Agency (NEA) have confirmed.

When, plastic bags containing oily black sand were seen lining the banks of Changi Point Ferry Terminal and they stretched all the way along Changi Beach. At least a hundred workers were involved, scooping sand into the plastic bags.

The clean-up at the beach was underway, and that efforts were also ongoing at a 100m stretch of Noordin Beach at Pulau Ubin. Pasir Ris Beach and Punggol Beach were also affected but cleaning operations there have been completed, said NEA.

There was an unmistakable smell of oil in the air that was described as extremely heavy. The clean-up operation is expected to last for some considerable time. An investigation by the NEA is underway with the possible prosecution of those found to be responsible a serious option.

Fear of Boko Harem causes petrol station closures All fuel stations in Babangida have been closed by the Joint Task Force (JTF) in Tarmuwa Local Government Area of Yobe State in Nigeria to prevent terrorist group Boko Haram from getting hold of petroleum products. Terrorists have occasionally attacked the area in question. 30

Tight security brought heavy traffic to Babangida as JTF forces conducted intensive checking searching for fuel in most of the vehicles. Around 10 individuals with more than 20 litres of petroleum were arrested. House-to-house searches were also enforced throughout the area.

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International News

EV charging network announced Electric vehicle (EV) technology solutions provider eMotorWerks has partnered with EV Meter, subsidiary of cashless payment solutions provider Nayax, to develop JuiceStation, an Electric Vehicle Supply Equipment (EVSE) platform that will provide smart grid energy intelligence for convenience stores, service stations, and shopping centres.

convenient, fast, and broadly-accessible electric vehicle charging. In addition, “Nayax’s globally-deployed automated machine platform, VPOS Touch (Virtual Point of Sale), will augment the JuiceNet capabilities with cashless payments, cellular communication, remote management, monitoring, and analytics,” said EV Meter general manager, Joseph Kwong.

The joint solution responds to need for affordable and reliable EV stations with flexible payment options, according to a company release.

JuiceStation also offers customers savings on monthly fees associated with traditional public EV charging solutions.

JuiceStation, through eMotorWerks’ cloud-based energy solution JuiceNet, will enable EV charging station operators to offer

The dual 40-amp per head JuiceStation is set to roll out in 2017 alongside the Nayax deployment of over 30,000 point of sale terminals already located across North America.

Spar announce new stores Continued growth in the convenience format has enabled SPAR to roll out a number of city stores recently, with openings unveiled in the cities of Eindhoven, Zutphen, Breda and Zwolle. But there are new initiatives to increase the brand’s footprint. In its latest move to grow the presence of the brand, SPAR Netherlands has entered into an agreement with EFR, the

operating company of Texaco service stations in the Netherlands, to open SPAR forecourt stores, said the company in a press release. The new forecourt stores will build on the existing SPAR City store concept, of which 28 are already operational in the Netherlands.

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International News

New vapour recovery guidelines released in Sydney, New South Wales, Australia New laws requiring the installation of Vapour Recovery Stage 2 (VR2) equipment at existing service stations in NSW came into force on 1 January 2017. The new laws require that existing service stations located in the Sydney Metropolitan Area and selling more than 3.5ML of petrol per year must now have VR2 equipment installed and operating. These new laws are the final stage of the VR2 roll-out at NSW service stations. They are in addition to previous laws requiring installation and operation of VR2 equipment for new sites and/or sites modified since November 2009 that are selling more than 0.5ML of petrol from 1 January 2010 and existing sites selling more than 12ML of petrol from 1 January 2014. In addition to the new laws, the NSW

Environment Protection Authority (EPA) has released an updated version of the Standards and Best Practice Guidelines for Vapour Recovery at Petrol Service Stations (2016). A full version of the new Guidelines can be downloaded at http://www.epa.nsw.gov.au/resources/epa/standards-bestpracticeguidelines-vapour-recovery-petrol-service-stations160799.pdf The new guidelines have been developed following a period of industry consultation undertaken late last year and, among other changes, take account of previous industry concerns relating to the unduly prescriptive nature of the design of Pressure Vacuum (PV) Vents”. More information about the new VR2 laws or the new VR Guidelines can be found at http://www.epa.nsw.gov.au/air/petrolvapour.htm

Car giants join to produce EV chargers BMW Group, Daimler AG, Ford Motor Company, and Volkswagen Group with Audi and Porsche have agreed to create a highpowered DC charging network across Europe that can supply electric vehicles (EV) of up to 350 kW. The joint venture is set to launch around 400 ultra-fast charging sites next year with a goal of building thousands of open-network charging points along highways and major thoroughfares by 2020. The network will be based on Combined Charging System (CCS) standard technology, which uses a connector that is fully compatible with most current and next generations EVs, explains a company release. “A reliable, ultra-fast charging infrastructure is important for mass

consumer adoption and has the potential to transform the possibilities for electric driving,” said Mark Fields, president and CEO, Ford Motor Company. This was seconded by Dr. Dieter Zetsche, Chairman of the Board of Management of Daimler AG and Head of Mercedes-Benz Cars, saying that this network “will convince more and more customers to opt for an electric vehicle.” For Harald Krüger, Chairman of the Board of Management of BMW AG, the carmakers’ collaboration is “another major milestone clearly demonstrating that competitors are combining forces to ramp-up e-mobility.” Other carmakers and regional partners are also encouraged to participate in the network.

CNG funding secured Gas Networks Ireland has secured €6.4m in funding from the EU Commission to roll out network of CNG refuelling stations. The EU funding will allow Gas Networks Ireland to develop the first 14 stations of a planned network of 70 compressed natural gas (CNG) filling stations around the country. In addition to this, the EU funding will also support the construction of a renewable gas injection point, and provide support to commercial vehicle owners wishing to purchase dedicated CNG vehicles, ensuring that renewable gas will become part of Ireland’s transport fuel mix. From early 2017, commercial users will be able to switch from vehicles powered by diesel or petrol to a gas alternative. The 32

network will include public filling stations and a number of private stations, with the latter developed in partnership with heavy fuel users. The development of the new Compressed Natural Gas Network will commence before the end of 2016, with the first stations opening in early 2017. The network will be delivered along the main transport corridors, principally the motorway network. The most recent SEAI report on energy in transport indicates that transport accounts for approximately 40% of Irish energy consumption and 33% of Irish C02 emissions. 88% of Ireland’s energy demand in 2015 was imported, at a cost of €4.6bn. Almost all fuel used in transport in Ireland is imported.

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Press Releases

Press Releases Wayne to provide dispensers at multiple gate petroleum sites through USDA Grant • Gate Petroleum chooses Wayne products as part of grant provided through USDA grant for biofuels. • These are first Gate sites to install Wayne dispensers. • Grand opening event for first site was on July 14, 2016. AUSTIN, TEXAS – July 13, 2016. Wayne Fueling Systems (“Wayne”), a global provider of fuel dispensing, payment, automation, and control technologies for retail and commercial fuel stations, is supplying fuel dispensers to Gate Petroleum (“Gate”) for the first time. Gate will be working with Protec Fuel Management LLC of Boca Raton, FL who, with biofuel grants supplied from the USDA, will help install dispensers at its new ethanol fueling sites in the state. After receiving the grant, Gate sought out the best vehicle to deliver their product choices to the consumer through this grant. After a visit to Wayne’s Austin, Texas facility in December 2015,

Gate chose the Wayne Helix™ 3+1+1 dual blender fuel dispenser. “In the ever evolving world of consumer petroleum products, the Wayne fueling dispenser provides GATE with the ability to offer its customers with the broadest range of products at the pump,” said Mitchell Rhodes, Chief Operating Officer, Gate Petroleum. “In addition, the enhanced technology offered by Wayne allows for enhanced monitoring at the pumps, providing better service and a safer and more secure customer experience.” “We’re excited to have the opportunity to work with Gate Petroleum and introduce the Helix dispenser at many of their sites!” noted Wayne VP of North America, Bill Reichhold. The grand opening of the first completed Gate refueling site was on Thursday, July 14, 2016 from 6am to 2pm at 7099 Collins Rd. in Jacksonville, FL. Many promotions took place during the event including a raffle for Wayne sponsored fuel cards.

Cameron Forecourt won fuelling maintenance contract for Kier Cameron Forecourt are delighted to have successfully retained the service contract with facilities management experts, Kier Workplace Services, to provide support and maintenance services to the vehicle refuelling systems operated by Sussex Police. Cameron Forecourt are experts in fuelling equipment management and the UK industry leader in commercial refuelling systems and have many years of experience in maintaining fuelling operations at their customer’s sites ensuring continued and efficient operation of fuelling facilities. Kier Workplace Services operate a full facilities management service on behalf of Sussex Police. A key part of this contract sees Kier currently managing the fuelling facilities used by the force to refuel their commercial emergency service vehicles. In total Cameron Forecourt maintains 19 separate fuelling sites under Kier Service’s contract with Sussex Police. Kier Workforce Services partners with key suppliers to provide its facilities management services as necessary. Cameron Forecourt was selected to maintain Sussex Police fuelling sites for which Kier has overall facilities management responsibility. Cameron Forecourt’s experience points to the fact that regular inspection and preventative maintenance to fuelling equipment extends the life of the equipment and often reduces the incidence of faults requiring specialist repairs. Further to this regular professional maintenance inspection to fuelling

equipment reduces the potential for ground contamination through leakage. Cameron Forecourt’s preventative maintenance operations include inspection and functional testing of the equipment. During inspections, particular attention is paid to signs of leaks or potential leaks, which could obviously be both costly and inconvenient to customers should they arise. Kier Workplace Services, part of the Kier Group, provides workplace solutions to both the public and private sectors and

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Press Releases At the 19 fuelling sites, Cameron Forecourt carries out a range of regular maintenance and test activities, including fuel pump service and calibration, electrical installation testing, below ground tank inspection and TLS tank gauge and probe tests. “We were pleased to be partnering with fuelling experts Cameron Forecourt,” states Adrian Elliott of Kier Services. “Through their fuelling maintenance and testing expertise, we were confident that the Sussex Police fuelling sites will be kept fully efficient and operational, especially given the company’s reactive response team which is located in the area,” he added.

focuses on three main aspects of the workplace to provide clients with the optimal working environment; physical workplace solutions, vital workplace services and workplace transformation. The emergency services need to provide a quick and efficient response where the availability of vehicles, fully fuelled and ready to go at any time, is a prerequisite. This contract ensures the efficient operation of the fuelling sites, which are relied upon daily by Sussex Police.

“We have a long history of maintaining fuelling systems for our customers and I am sure that this was a key factor in Kier Services deciding to continue to work with us for this particular three-year maintenance contract for Sussex Police,” Martyn Gent, Sales and Marketing Director at Cameron Forecourt states. “We have worked for a number of forces across the UK and were confident that our engineers can keep these three sites operating efficiently,” he added. The images provided remains the property of Sussex Police or to a third party who has agreed to its release.

Downstream oil industry sets out key priorities for BREXIT negotiations and for a meaningful industrial strategy for the UK The UK Petroleum Industry Association has published its latest report, titled Fuelling the UK’s Economic Engine, setting out the key priorities for the downstream oil sector for a new relationship with the European Union and for a meaningful industrial and energy strategy that works for the whole UK. The report outlines the challenges ahead for the sector and the potential policy solutions that will enable the creation of an

environment where industry can deliver and thrive. sChris Hunt, Director General of UKPIA, commented: “Essential to achieving a meaningful strategy for the future will be the creation of an environment where industry can deliver and thrive, getting the nation’s energy policy right, recognising the strategic value of the downstream oil sector, today and in years to come, and realising a secure energy future through a clear, stable and well-designed legal, fiscal and regulatory framework.”

Wayne Fueling Systems Announces 2017 Technology Summit • Wayne to host 2017 Technology Summit April 3-5, 2017 in Austin, TX. • The first 100 registered attendees will save $100 on the registration fee. Austin , Texas, October 18, 2016. Wayne Fueling Systems (“Wayne”), a global provider of fuel dispensing, payment, automation, and control technologies for retail and commercial fuel stations, announces their 2017 Technology Summit will be held from April 3-5, 2017 in Austin, TX. The event will provide end-customers with insights into topics such as future fuels, retail, the internet of things, and payment. 34

“We were exceptionally pleased with the response to our 2016 Technology Summit last April, so we look forward to hosting another equally informative, enjoyable, and thought-provoking event in 2017,” said Bill Reichhold, Wayne’s VP of North America. “Attendees will hear from leaders inside and outside the fueling industry on various topics regarding current trends, and more importantly what is coming in the future.” The 2017 Wayne Technology Summit will be held at the Hilton Austin Downtown in Austin, TX. A $100 discount on registration will be offered to the first 100 individuals who sign-up. For more information, or to register for the event, go to www.waynetechsummit.com.

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Hytek’s Alpha Diesel Pump Range approved to ATEX directive The temperatures at which certain liquids become “hazardous” were revised in the CLP regulation. This meant that diesel, which was previously considered to be fairly safe with regard to ignition, has now been reclassified. It is now treated as flammable in a similar way to petrol, although it is still accepted that petrol has a higher risk of ignition. An explosive atmosphere occurs where there is a mix of a flammable substance (e.g. petrol vapour), heat and air in normal atmospheric conditions. If one of these isn’t present – no air for example, there isn’t a risk. The ATEX Directive 2014/34/EU (Formerly 94/9/EC) is a European directive which ensures that any products sold in the EU and intended for use in potentially explosive atmospheres are fit for purpose and the use of which will not result in an explosion hazard. In order to comply with the ATEX Directive a cabinet fuel pump, intended for use with diesel, must be ATEX certified as a complete unit. This can only be achieved by demonstrating the ability to manufacture the pump in accordance with EN13617-1 (Petrol filling stations – Part 1: Safety requirements for construction and performance of metering pumps, dispensers

and remote pumping units) and then, subsequently, being issued with an Ex Certificate by an approved notified body. The Alpha diesel pump range (including combined fuel management and the twin pump model) has undergone this process. Hytek’s quality and operational systems had to be assessed and audited by the notified body to ensure that the company’s manufacturing processes were carried out in accordance with the ATEX certification. Hytek’s Quality System, accredited to ISO 9001, proved to be instrumental in the successful completion of this stringent assessment process, at which point the pump Ex Certificate was issued as well as a Quality Assurance Notification which gave Hytek the authority to manufacture and supply the ATEX certified products. ATEX approved versions of the Hytek Alpha Diesel pump are available, including pumps with “Right”, “Left” or “Front” nozzle positions to suit any installation configuration. The entire Alpha pump range is housed in 304 stainless steel rust free cabinets. This guarantees the condition of the outside of the cabinet is the same as on the inside, unlike other mild steel or Zintec cabinets available in the market. Featuring a display that provides simple and fast configuration

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Press Releases and electronic calibration sequence that is easy to read with wide viewing angles and LED backlighting, the 30mm high main characters and 12mm characters on the lower line facilitating clearer instructions and error messaging to be shown. Customers also benefit from the ability to personalise the face plate to incorporate their company name and branding. Hytek’s customers are extremely pleased - in the words of one delighted ALPHA pump installer: “the display is bright, clear and easy to read. We love the fact that our company name, logo and contact details are added automatically to the display sticker so the end user knows who to go to for maintenance and servicing”. The Alpha pump range is home grown, assembled and tested in Hytek’s factory, supplied with a 2 year warranty and is available for next day delivery. Hytek only supply the trade. Trade accounts can be opened within the hour. For more information on the Alpha ATEX pump range, please email info@hytekgb.com or call +44 (0) 1279 815 600.

Octane UK complete turnkey project for ESH group and Leeds City Council Bradford-based fuelling specialists, Octane, recently won a contract with construction services company, Esh Group, to provide a new fuelling site facility for Leeds City Council. Experts in fuelling management, and a UK leader in commercial fuelling systems, Octane has extensive experience in installation, maintenance and upgrading fuelling operations at customer sites across the country. Civil engineering specialists, Lumsden & Carroll, part of the Esh Group, appointed Octane to use its extensive expertise to install a new fuelling facility at a site in Leeds City Centre. The site is now used to fuel Leeds City Council’s fleet of waste collection vehicles. The installation included a class one interceptor for the refuelling area to cover for any spills, which was installed by Octane. Octane installed the concrete slab for the fuel bay, fuel islands and tank pad and all associated pipework, electrics and pumps on the site. The project was completed over a scheduled four week installation period.

Chris Bamber, site agent at Lumsden & Carroll, said: “Through Octane’s fuelling tank and system installation expertise, we were confident that the fuelling sites would meet our client’s expectations”. “Here at Octane we are very familiar with fuelling systems and what works for end users”, Richard Sykes, Director at Octane states. “We have worked for a number of local authorities across the UK and were confident that our engineers could provide the best possible fuelling solution for both Esh and Leeds City Council’s requirements. We are pleased that the client is satisfied with the solution we provided and are confident that it will serve its purpose for many years to come”, he added.

The new facility incorporates two individual islands, each with two pumps. The fuel tanks that Octane installed are 100,000litre capacity, split 80/20 white/red diesel fuel. Octane’s experience enabled it to make the right choices in terms of the fuelling elements used, leading to the implementation of a facility that is both robust for constant heavy daily use and future-proof. Esh Group offers multi-disciplined construction activities across civil engineering, commercial/public build, house building, facilities management, fencing & landscaping, plumbing, plant hire, specialist remediation and training. 36

The New Fuelling Facility Leeds City Council implemented by Octane

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Wayne receives payment card industry PIN transaction security (PCI PTS) Version 4.1 Certification • The Wayne iX Pay™ secure payment solution has obtained PCI PTS version 4.1 certification for Encrypting PIN Pad (EPP) keypad devices. • Wayne has received certification without any changes to the hardware since the introduction of the iX Pay solution in 2007. AUSTIN, TEXAS – January 4, 2017. Wayne Fueling Systems (“Wayne”), a part of Dover Fueling Solutions (“DFS”) and a global provider of fuel dispensing, payment, automation, and control technologies for retail and commercial fuel stations, announced today that its iX Pay™ secure payment solution has obtained Payment Card Industry PIN Transaction Security (PCI PTS) version 4.1 certification for Encrypting PIN Pad (EPP) keypad devices. The PCI PTS 4.1-compliant iX Pay secure payment solution helps protect consumers and retailers from increasingly sophisticated data fraud methods. It also provides industryleading equipment investment protection by offering compliance through 2023 and beyond. The iX Pay secure payment module (SPM) keypad first achieved PCI certification back in 2007 as the world’s first device meeting the PTS 2.0 requirements, and again in 2010 as the world’s first PTS 3.0 certified device. Having this same device now meet the PTS 4.1 requirements, speaks to the payment security thought

leadership at Wayne and the goal to provide unparalleled investment protecting security solutions for their customers. “The longevity of the iX Pay secure payment solution to meet ever increasing requirements illustrates the commitment Wayne has to helping petroleum retailers protect their customers and businesses from payment card fraud on their forecourt,” said Bill Reichhold, Vice President and General Manager of North America for DFS. The latest PTS certification sets the foundation for the SPM keypad to be part of Wayne's forthcoming PCI point-to-point encryption (P2PE) solution on the iX Pay platform introduced nearly 10 years ago. Wayne has accomplished this without any changes to the hardware since the iX Pay solution and SPM were introduced in 2007 with PCI 2.0, which means Wayne is able to ship dispensers with the same SPM pin pad as is being used today and still be PCI PTS 4.1 compliant and certified until 2023. With PCI PTS 2.0 expiring in April 2017 and PCI PTS 3.0 expiring in 2020, Wayne customers can rest assured that they are provided with the latest secure, compliant and future-proof solutions. For more information about the iX Pay secure payment platform and other Wayne products and solutions, visit www.wayne.com.

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Articles Data. Information. Insight. Presentation by Matthew Lloyd from Fairbanks at APEA Live 2016 How harvesting and analysing forecourt data can help to identify leaks, save money, drive fuel sales, minimise dispenser downtime and improve the customer experience. “Innovation and learning go hand-in-hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow”. Data has always been central to the way that wetstock management company, Fairbanks, operates; it is the engine which has driven innovation from the company since its inception in 1996 and that which continues to do so today more than ever. The following editorial follows the evolution of Fairbanks over the years in order to demonstrate the influence of data on product development. To start, let us think back to the days before Fairbanks, where fuel retailers collated data manually from dipstick readings, fuel consignment notes and daily sales transactions. Back then, there was a heavy reliance on hand-written reports, which meant that the daily reconciliation process was complicated and inaccurate. It was extremely difficult to identify any instances of fuel loss before they became a major issue and was the cause of great financial loss for the site owner. In a bid to reduce the impact of loss on their business, many retailers turned to independent wetstock monitoring companies, such as Fairbanks, in order to make sense of the data that they had been collecting and they soon began to realise the value of the service. The analysis service provided them with comprehensive reports, which interpreted their data and helped them to manage their business more effectively. However, this early form of wetstock analysis was very labour intensive, time consuming and open to errors due to human involvement. It required large amounts of site data to be faxed or posted weekly for scrutiny by a team of specialist analysts, which, whilst an improvement on previous wetstock management techniques, still led to untimely results. Furthermore, once the data had been processed, the outcome was ‘noisy’, complex and confusing, and due to the unreliability of dipstick readings and 38

tank charts, genuine issues were still difficult to identify. For instance, there was no way of determining the presence of water in the tank, as the primitive dipstick measurement method could only detect the height of liquid in the tank, not its components. It soon became apparent this method of analysis could be markedly improved with the introduction of intelligent software. Fairbanks knew that they could provide it, and worked with a team of IT specialists to develop ‘Wizard’, its very own, in-house analysis solution. The addition of smart software to the analysis process was a huge step forward for both retailers and service providers alike and was a perfect example of how the manipulation of data and increased processing power was beginning to drive new innovations. Wizard allowed automatic base analysis to be performed - tolerance boundaries could be set, which enabled intelligent algorithms to flag by exception, before evaluation by the team of analysts. This automatic filtering system accelerated the entire analysis process to within one day, by reducing the

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volume of sites that needed further attention from the analysts. The generation of daily ‘extreme variance’ reports, which highlight the initial check points for the analyst, significantly streamlined the whole process and improved efficiencies and profitability for both parties. As the true data readings emerged, it created a hunger to filter the results even further and so Fairbanks introduced peer-to-peer analysis – a process which looks at the performance of a tank compared with many other tanks, taking into consideration the behaviour of the source terminals within specific regions. Fairbanks was the first to introduce the practice, which takes into account both regional and seasonal trends to determine the average tank performance and highlights tanks that are performing outside of the tolerance thresholds. This kind of detailed data analysis gave greater visibility to potential issues and meant that fuel loss instances could be much more accurately identified. Now that Fairbanks had managed to clean the data to reveal real issues, it looked for ways in which to reduce the impact of fuel loss. Innovation was the answer, and this time it came in the form of an intelligent data capture module. The ibank was a revolutionary development in the industry. When fitted on site as hardware, or installed as a software module on the back-office system, the device is able to collect and process inventory data from both the forecourt controller and the ATG, before relaying it back to the analysis centre, in real-

time. Through the introduction of the module, the fuel loss identification process was reduced further still – this time to within one hour – thus mitigating the financial and environmental impacts of fuel loss. In 2016, Fairbanks devised yet another method by which data could be collected from site. Fairbanks Onboard is a data-sharing method which, once activated, allows for the secure transfer of data to the Fairbanks ‘cloud’. No additional hardware or software needs to be installed to achieve functionality and it is compatible with POS and multiple ATG systems, which makes it an attractive alternative for customers who wish to receive the superior fuel management service that Fairbanks provides. Both the ibank and Onboard function allow individual site data to be shared with various third party organisations, which can provide a number of additional benefits to operators. Logistics companies can use the information to carefully schedule deliveries, helping customers to avoid stock-outs; fuel pricing companies can help clients to optimise strategies; and contractors can help to minimise dispenser downtime by carrying out preventative maintenance. When data is transferred in real-time, the door is opened to the most precise wetstock management solution. With an extremely high-level of accuracy, valid causes of fuel loss can be instantly identified. Analysts are able to perform remote diagnostics to pinpoint the source and likely cause of fuel loss rather than have to enter a lengthy equipment isolation procedure. There are many

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Articles causes of fuel loss, both actual and apparent. One of the most common reasons for the latter is poor tank gauge calibration, which is responsible for the majority of data variance. In fact, without an accurate tank gauge, it is extremely difficult to identify any causes of fuel loss with certainty. By providing remote recalibration service, Fairbanks can calibrate inaccurate gauges without the need for a technician to attend site, through the uploading of a revised strapping table directly to the site’s ATG. This not only streamlines efficiencies but also vastly improves the quality of the data. By eliminating the extremes, true variances are much more visible and allow the analyst to resolve any fuel loss issues with confidence. Whilst there are many methods of gauge recalibration, this one remains one of the most accurate available. Whilst innovation is driven by data, the voice of the customer is hugely influential on the direction of development. For years, Fairbanks has seen first-hand how useful data can be but until 2015, the company had no way of sharing what they could see with their customers. After conducting comprehensive research, Fairbanks took the next step and made this data visible by way of an intelligent, user-friendly web-portal: Station Manager 365. The power of this interface comes from centralising and interpreting data from many sources in real-time, which site owners can then access and use to run their business more effectively. This service is scalable to suit individual customer requirements and is available across all platforms: desk top computer, laptop, tablet and phone.

Using up-to-the minute stock information combined with the processing of sales data, gives forecourt managers the ability to assess diminishing product levels, based on ‘days remaining in stock’ not just litres. This optimises the fuel ordering procedure so as to minimise stock holding whilst avoiding stockouts. The monitoring of nozzle flow rates provides an early warning that filters may be clogging and require cleaning or changing. The identification and elimination of issues like these is already assisting with preventative maintenance and reducing queues on forecourts. The understanding of nozzle activity helps to minimise dispenser downtime, driving fuel sales and improving customer experience. The latest innovation to be released is a data driven profit management suite, which site owners can use as an alternative to existing time-consuming fuel pricing methods, using the centralised database. It can provide information relating to local fuel pricing, such as current competitor prices, allowing retailers to make more informed decisions when setting their daily rate per litre. Furthermore, this real-time information system can inform forecourt owners of the exact value of their underground stock and help to optimise profit margins. To summarise, data generates questions that drive improvement. Without it, existing solutions and processes would stagnate. Data provides the insight which assists in the development of diverse and cutting-edge solutions, powering evolution and change. Just think how far we have come…

Changes and challenges for forecourt security Presentation at APEA Live 2016 by Kevin Eastwood, Executive Director from BOSS For more than 25 years BOSS, the British Oil Security Syndicate, has worked closely with fuel retailers, police, government departments and other agencies to reduce crime on forecourts. Forecourt crime costs UK retailers more than £30 million per annum and today BOSS is the leading organisation that helps retailers to reduce incidents of crime and recover losses. Kevin Eastwood, executive director at BOSS, outlines some of the security challenges that the forecourt sector has faced.

from a pump or two at the side of the road or village shop, to large well-lit refuelling and shopping oasis’, offering many shopping opportunities from automatic car washing to fast food. As such forecourt retailers are a key neighbourhood asset for most communities.

Fifty years ago there were approximately 40,000 petrol stations across the UK and some 13 million vehicles on the road. That is a modest 325 vehicles per petrol station. Today, the number of petrol stations has fallen to around 8,500 and the number of vehicles on the road has grown to approximately 36 million; about 4,200 vehicles per petrol station. Annually the UK retail fuel market provides motorists with 36 billion litres of fuel, worth a staggering £41 billion in sales. From this the government collects a huge slice in tax and duty, about £28 billion, and on an average day the sector contributes £76 million to government income. These figures do not include the tax and duty collected by our industry and paid to HMRC for tobacco and alcohol sales. Clearly forecourt retailers are important to the country’s economy. The service station industry has changed greatly over fifty years, 40

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As the retail offer has grown, and the volume of sales has increased, crime has moved with it. The service station of today faces several areas of potential loss, some more significant than others but all can affect the bottom line. Areas of potential loss include: a) Drive-offs, also known as Making Off Without Paying or Bilking (a police term) b) c) d) e) f)

Incidents where customers claim they have No Means of Payment (having refuelled) Bulk fuel theft – where underground & above ground fuel storage tanks are targeted and large quantities taken, often in quite a short time period Over-metering – fuel dispensers being over generous when serving customers

Shop Theft – shop-lifting from some large service station shops can be a big problem if not addressed

Internal theft – even a cashier having a “free” chocolate bar on each shift can amount to significant sums. One multiple site operator said they could lose up to £200,000 per annum from just that one simple aspect over a full year.

The two areas of significant loss that nearly all fuel retailers will recognise are, Drive-offs and No Means of Payment.

BOSS has worked hard to identify and quantify both these areas and the most recent BOSS survey showed that drive-offs amounted to £21.7 million and No Means of Payment was £9.7 million. The sector records about one million incidents a year with the average cost £30 per incident.

So, the issue our industry faces is one of high volume but often low value. We’ve found that some police forces are reluctant to get as involved as we would like because these incidents are time consuming and low in unit value. We can understand that some police forces face increasing pressure to prioritise resources because of austerity measures. We know that it’s important for forecourt retailers to do more than just report a crime. We developed the BOSS Payment Watch scheme to address rising incidents of customers claiming to have No Means of Payment and then not returning to pay. Many people will have found themselves in a position where they’ve left a wallet at home. It can be an embarrassing situation and the approach BOSS took was designed to recognise that many of these incidents are quite often genuine and so need to be treated with sympathy. However, the system should be strong and robust when people abuse the process. The system is evolving from a paper-based one. We have added an electronic reporting element which speeds up the process and hopefully eliminates poor handwriting where misinformation can lead to difficulties in pursuing offenders. Payment Watch saves retailers time and effort in chasing No Means of Payment debt and

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provides a robust procedure for pursuing debts whilst offering an easy process for drivers to settle their debt.

Generally two thirds of motorists return to pay after signing Payment Watch documents that clearly show they accept they owe money for fuel. They have seven days to pay before incidents are passed to our debt collection team. More than 80% of overall debt is regularly recovered by this system if retailers follow the rules and since we introduced Payment Watch BOSS has collected and returned over £2.7 million to BOSS members. Motorists who frequently abuse the system are identified and reported via the Home Office’s Action Fraud service. If they do not settle the debt BOSS will gather detailed evidence and present it to the police and Crown Prosecution Service who then take action. This work has seen in excess of 200 individuals facing court proceedings with fines and in a few cases imprisonment handed down. Community service orders and compensation awards are also becoming more common and during the last year BOSS has paid back over £12,000 in court compensation awards to forecourt retailers.

We do not want the police to be our debt collectors but we do want them to tackle the criminal elements that operate within our communities. Individuals who repeatedly drive-off without paying for fuel or regularly claim to have no means to pay are often involved in other criminal activities.

The very nature of the crime means that repeat offences often occur in different police areas and police force systems are not well suited to relating multiple offences by the same vehicle that occur across police area boundaries. This is where BOSS can analyse incident reports from retailers and pursue persistent offenders.

Our objective is to work in partnership with retailers and the police to develop more efficient ways to report and record crime, while at the same time reducing the demand on their constrained

resources and budgets.

West Midlands Police have said that it costs an average of £1,000 a year to handle drive-offs and minor crime for each service station. With 250 sites in their force area this means forecourt crime costs them £250,000 per annum to deal with.

All police forces want to reduce the cost of tackling crime and they are keen to work smarter and at less cost. Often the police call for retailers to install pre-payment to reduce drive-offs but retail fuel margins are paper thin and retailers rely heavily on shop sales and other offers such as car washes. Calls for pre-payment would reduce the problem of Drive-offs; however, it can significantly affect retail shop foot-fall and as such place the commercial viability of an outlet in question. Forecourt retailers have to take some responsibility and keep their demands on police support to a minimum. BOSS has been trialling new ways that reduce pressure on police time. The trials have seen BOSS proactively following up motorists who have been reported as being involved in either a Drive-off or No Means of Payment incidents. Trials have had the full support of police forces and the results have seen the number of motorists returning to pay rise significantly and reducing calls on police. What BOSS does and achieves is a team effort and I am fortunate in working with colleagues that have considerable retail and security experience and former police officers. We therefore have a team that understands our stakeholders.

BOSS co-ordinators provide advice and support to retailers and liaise regularly with local police. Our crime analysts handle the Home Office Action Fraud submissions and court appearances when required. We’re also spearheading the development of the BOSS Electronic Reporting System (ERS) as an integrated management system that helps retailers to reduce forecourt crime. As an industry leader BOSS works with the Home Office and is a

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Articles As an industry leader BOSS works with the Home Office and is a member of its Forecourt Crime Senior Steering Group. We also work with the United Kingdom Petroleum Industry Association, Banknote Watch, ATM Security Working Group, UK Payments Administration, Scottish Business Resilience Centre, Scottish Grocers Federation and our electronic reporting system is approved by Secured by Design, the official police security initiative. Two years ago we worked alongside the Crown Prosecution Service in England and Wales and helped to develop official guidance for Crown Prosecutors, with regard to dealing with forecourt crime, especially No Means of Payment. BOSS has also worked with the Crown Office Procurator Fiscals Office in Scotland to strengthen relationships with them and Police Scotland with regards to forecourt crime. Over the years BOSS has changed considerably and we now have a third of UK fuel retailers as members and more keep joining. Things do change and BOSS is working hard to develop new initiatives that will reduce crime, recover more debt, especially from Drive-offs and so make UK forecourts attractive environments at any time of day or night, with less crime and more profitable to the hard pressed fuel retailer. www.bossuk.co.uk

How BOSS was formed BOSS, the British Oil Security Syndicate, was established in 1991 when Kevin Eastwood was the retail safety and security adviser for Shell UK Oil Products . Mr Eastwood explains: “At that time the Shell retail director was Jim Slavin, an Australian, new to the UK. I reported to him and he asked how Shell’s statistics compared with the other UK oil brands when it came to retail security issues. Due to the Monopolies & Merges Commission there was a strong reluctance to engage in discussion of any kind with our competitors and so I was unable to provide an answer. “He suggested that the retail fuel brands would benefit from sharing security incident information, as was common place in Australia, and so I was asked to invite all the brands to a meeting and explore to work together on security and safety issues. “The outcome was that all felt it would be worthwhile and security and safety were to be deemed non-competitive areas. A small team was established and a secretary appointed. This began what we now know as the British Oil Security Syndicate, BOSS, a not-for-profit trade body that works with retailers, police and other agencies to reduce crime and make retail fuel forecourts a safe and secure environment for both staff and customers.”

Flame Arrestors - Important notice By Jamie Thompson, Chairman of APEA Technical Committee Legal requirement under Atex Regulators who are inspecting filling stations have expressed concern that some companies are still selling flame arrestors to the old BS 7244:1990 Specification for flame arrestors for general use publication date 28th February 1990. This standard was withdrawn on 27th September 2012. Also BS EN 12874: 2001 and these have not been acceptable since 2010 when the flame arrestor standard BS EN ISO 16582:2010 was introduced and the old standard (BS 12874) was withdrawn. There is now an amendment to the 2010 standard and it is now BS EN ISO 16852:2016. Flame arrestors: Performance requirements, test methods and limits for use. Manufacturers, suppliers and users of flame arrestors have a legal duty to ensure that the flame arrestor they sell/supply or use is fully tested and certified by an approved EU test house. It is recommended that petroleum officers ask to see the certificates issued by the test house to ensure that the correct flame arrestors are being fitted to comply with the law. End of lines flame arrestors are normally supplied in petrol stations at the top of the petrol vent pipes and also at the stage 1B vapour return road tanker connection. 44

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DSEAR and diesel HSE clarification By Brian Humm, Bulletin Editor Following on from Jamie Thompson’s excellent article on the previous page, the reclassification of diesel as a flammable liquid under the CLP regulations 2015 the update of HSG 176 has still been causing a lot of concern and confusion within the fuel industry. The possible implications if followed to the letter by those involved in all aspects of diesel/oil/kerosene etc storage or usage, identified in the changes, including the end users, could have been financially horrendous or an opportunity some companies might say, as all diesel/gas oil storage systems would have had to be modified as a minimum, or in most cases replaced. Fortunately the Health and Safety Executive (HSE) working with the Fuel Industry Working Group, FIWG, they have come to a decision in order to resolve the issue. The HSE has released a paper that addresses the position. It states: “For the avoidance of any doubt, where diesel fuel is stored in storage tanks with a capacity of not exceeding 150,000 litres,

designed to recognised and appropriate industry standards such as BS 799 part 5 OFS T 200, EN 13341 or OFST 100, and where the vessels were manufactured in a workshop environment to controlled standards and where there is no risk associated with the formation of a flammable oil mist, the requirements of HSG 176 do not need to be applied. Information that could be used to inform this decision would include any historical evidence due to misting as well as any other relevant guidance”. This statement can be used when carrying out a DSEAR assessment with respect to diesel fuel storage installations. With regards to the storage of kerosene: “For installations up to 10,000 litres the provisions of BS 5410 Part 1 and BS 5410 part 2 should be applied and for installations of a greater capacity than 10,000 litres the provisions of HSG 176 should be applied.” This clarification originally only applied to part 2, the commercial standard for oil fired space heating. It now encompasses the domestic market, part 1.

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Holiday Corner Top two photographs taken by a South Yorkshire Fire & Rescue Petroleum Officer on holiday. The stall selling the “bottles” of petrol was in the middle of a residential area surrounded by bars and restaurants on Phuket. Photos were taken in early November 16.

The photo on the left was taken by Jane Mardell, APEA Business Manager also on holiday in Thailand in December 2016. Jane said “this was in Koh Lanta outside a cafe. “There were numerous stalls selling gasoline like the photos above they were scarily everywhere, so unusual to see an actual pump like this!”

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Acetic acid corrosion in underground sumps – what causes it and what can be done about it? By Alex Boudry, Franklin Fueling Systems Territory Manager, UK Ireland, Scandinavia & Baltics corrosion he had found at a forecourt in the Ethanol Blended Petroleum tank sump. The opening line of the email read: “I ran across this mess in a sump today. I’ve seen similar messes, but this was just a little different. The environmental consultant I was with had never seen anything like it either. Kind of mounded, with recently active-looking bubbles (hydrogen gas?) on top. Sort of like the sulfur-reducing bacteria sludge we sometimes find, but somehow a little more pillowy. The consultant knocked it around a little with the lid-lifter and I was waiting for the whoosh of rotten egg smell. Instead, it was a vinegar smell—acetic acid.” The sump in question was above the tank lid of an E10 (10% Ethanol) blended petroleum tank.

“This Mess is just a little different” On December 17th 2008 Steve Pollock, a Petroleum Inspector working for the Virginia Department of Environmental Quality in the USA sent this photograph via email to his colleagues regarding some odd

Under this blanket of brown vinegary smelling microbial growth the chamber was found to be half full of water and the tank sump equipment (Submersible Turbine Pump, Mechanical Line Leak Detector, and other metallic conduits and fittings) were all showing signs of severe, almost mounding layers of corrosion Lifting the lid of a nearby tank sump Steve found it too was also half full of water, but this time, clear and with no visible signs of corrosion of the tank sump equipment. APEA tel/fax 0345 603 5507 www.apea.org.uk

Articles Unexpectedly, similar studies have found that this phenomenon has also been seen in Diesel fuel tanks in the USA. It has been proven that trace elements of ethanol contamination exists in these tanks – again providing the food for the acetobacter microbes to produce this aggressive Acetic acid by-product. Solutions Similar advanced corrosion has been reported in tank sumps in the UK and Northern Europe in recent years and Franklin Fueling Systems, a leading manufacturer of forecourt equipment have reacted to this by offering guidance and solutions to help reduce the impact to their customers. For acetic acid to form in a sump the following things must be present; bacteria, ethanol, air and water.

Both tank sumps had been installed at the same time and both had new mechanical leak detectors installed just 10 months previously, one of them looking pristine and the other looking so severely corroded that Steve couldn’t at first believe that it had indeed been recently replaced. The unexpected vinegar smell led Steve to hypothesise that perhaps the brown sludge and the severe corrosion had been caused by the formation of Acetic Acid (which is the main organic content of Vinegar) as a by-product of the biodegradation of ethanol by native Acetobacter microbes. This are the same bacteria that turn wine into vinegar using oxygen from the atmosphere to degrade ethanol to acetate. Testing the Theory In 2013 John Wilson, Ph.D, a research microbiologist with the Subsurface Remediation Branch of the Ground Water and Ecosystems Restoration Division in the Office of Research and Development at the US Environmental Protection Agency conducted a scientific study to test the hypothesis. To make this evaluation, EPA staff asked state regulators to collect samples of liquid and vapour as well as corrosion products in the sumps. Participants were asked to sample sumps that showed evidence of corrosion and neighbouring sumps that did not show corrosion. Sample data was collected from 35 sumps from across Florida, Tennessee, Illinois, Wisconsin, California and Iowa along with photographs and reports from each site. Conclusion The evidence collected showed that many of the sumps had high concentrations of acetic acid which allowed John Wilson to indeed infer that the biodegreadation of ethanol content by Acetobacter organisms to create Acetic acid was indeed one plausible answer for the advanced corrosion seen in such tank sumps. 48

Removing bacteria from fuel systems is a difficult challenge as microbes exist everywhere in our environment and once they have found a suitable place to live, with water and a food source, they will multiply in quick succession to create a large colony. Biocides do exist but adding them to any water in the bottom of a tank chamber will only kill the microbes in that area. The biocide will not have access to bacteria growing on water that is condensing on the tank lid equipment raised above the water line so using such products is not likely to be a 100% effective method of stopping all corrosion. Ethanol content in petroleum fuels across Europe is now the norm, with 5% Ethanol blends today and 10% blends being introduced before the EU renewable energy directive mandate in 2020. Removing ethanol content in petrol fuels is therefore not an option, and with many of the distribution facilities sharing storage, pipework and tankers for both petrol and diesel some cross-contamination of Ethanol into diesel is also likely to exist. To ensure that ethanol cannot escape into the tank sump it is important that retailers look to prevent liquid and vapour leaks occurring on their tank lids. Areas where fuel and vapour leaks can occur in tank chambers include the tank manway lid seal, pipework connections, automatic tank gauge level probe riser pipes and over fill valve tees. Investing in high-quality tank lid equipment at all these connections with suitable seals and gaskets will help with this challenge. Likewise, ensuring tank chambers and sumps remain dry is important as microbes cannot exist without water. Investing in a tank sump solution with water-tight entry seals for fuel pipe and electrical duct penetrations and water-tight internal lids is an easy way to ensure water is kept out of these underground areas. Electrofusion seal technology from UPP Systems allows tank sumps and pipework to fuse together to create a completely sealed chamber system, eliminating leak paths for water-ingress. Tank sumps can be vacuum-tested after installation to prove integrity and tightness to give retailers peace of mind. Another strategy is to purchase equipment made from materials which are less susceptible to acetic acid corrosion, such as Franklin Fuelings new Advanced Protection FE Petro submersible pumps. These submersible pumps are manufactured with special powder & E-coated paint finishes to the exterior cast surfaces as well as stainless fasteners, risers, couplers and variable length column pipe assemblies. The result is a submersible pump which resists corrosion under acetic acid conditions, ensuring it continues to be in service for years to come whilst helping to

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reduce the chance for corrosion debris to clog the fuel system or make its way into customer vehicles. The photos, left, show the accelerated corrosion of a standard Submersible Pump compared to the relatively unaffected FE Petro Advanced Protection Submersible Pump both of which were exposed for the same duration to an environment high in acetic acid at the Franklin Fueling Systems test lab. References: Wilson, J. Corrosion in STP Sumps. Available at: https://archive.epa.gov/ada/web/pdf/corrosion-instp-sumps-2.pdf Battelle Memorial Institute. Corrosion in Systems Storing and Dispensing Ultra Low Sulfur Diesel (ULSD), Hypotheses Investigation, Study No 10001550 Final Report. Columbus, OH. September 5, 2012. Fowler, E. Ethanol Related Corrosion in Submersible Turbine Pump Sumps (STPs). 2011 ASTSWMO Meeting. Available at www.astswmo.org/Files/Meetings/2011/2011UST_CP_Workshop/ FOWLER-STPcorrosionEPA3.SGPP.pdf. Frye, E. “Not for the Squeamish! Those Alcohol-Loving Acetobacters…or What?” L.U.S.T.Line, #65, June 2010. Available at www.neiwpcc.org/lustline/lustline_pdf/lustline_65.pdf. APEA tel/fax 0345 603 5507 www.apea.org.uk

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Network for recycling waste from forecourt miss-fuelling is based on LWE’s SuperVault, above ground storage tanks By Mike Taylor, Ledbury Welding Ltd Mis-fuelling - motorists mistakenly putting petrol into a diesel vehicle or vice versa, continues to be a regular occurrence at filling stations. The costs accrued by the mis-fuelling of police cars have made headline news. In other instances, ambulances have been put out of action by their forgetful crews. Commentators say that the problem has grown with the popularity of diesel powered cars and 4x4 crossover SUVs. Male owners of petrol/diesel, two car households are the usual culprits. Before the introduction of suitable road-side rescue services, private motorists had to wait while their cars were recovered by a breakdown truck and defueled by a suitable service workshop. The experience was both costly and time consuming. Today, fortunately, the leading road-side rescue services, as well as some independent operators, are deploying specialised service vehicles that are equipped to safely decant the waste fuel. Also, if necessary they will also provide a replacement top up, enabling the motorist to get home or back to a filling station.

disjointed and not really fit for handling further growth. The existing disposal procedures, the licensed transfer stations, were restricted to 9 to 5 business hours. De-fuelling rescue services were being offered on an ad-hoc basis. Clearly, there were vulnerabilities and I could see that there was a good business opportunity in setting up the facilities required to provide safe and appropriate support that would be capable of handling large volumes of this material. “I looked at the complete recycling process. Then I put together a plan and a small team to provide a regular collection service for all the waste storage drums. We then delivered these to a recycling plant for cleaning and processing as resalable fuel products.” “As this business developed, we purchased a small independent operator and started our own rescue service, collecting waste fuel from garage forecourts. Since we were dealing with duty paid

These services have been made possible by the creation of a national network of waste fuel disposal points, providing 24/7 accessibility. The facilities have been set up by Refuels Limited in conjunction with Ledbury Welding & Engineering (LWE) - a British tank manufacturer specialising in the safe storage of petrol and other low flash products. “In operation, the network collects the waste fuel which is then brought to a central depot for reprocessing and restoration as useable fuel products,” explains Refuels Limited, owner and group chairman, Mike Taylor. Mike Taylor’s involvement with the fuel oil sector began with the production of biodiesel from waste cooking oil. Renewable energy sources were seen as an important development at the time and processing costs were being subsidised by a government grant. Mike was one of the industry pioneers, having set up one of the country’s first bulk processing plants, supplying key accounts, including local government authorities in the Channel Islands. From his business connections, Mike learnt about the market for recycling mixed fuels and in particular, other sources of waste material such as contaminated fuel from garage forecourts. In the early days this was collected at approved waste transfer stations. This material was being collected and sent to specialist facilities for reprocessing and resale into various market sectors. Mike Taylor continues. “By 2006, the quantity of potentially reusable fuel entering the recycling channel was already considerable. I could see also that the existing procedures were 50

Mike Taylor, Owner and Group Chairman, Refuels Limited

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Articles wet-stock, these activities impinged on HMRC approval procedures. This was new territory for the government authorities and we had to convince them that this material was reusable fuel and not low grade waste oil. “At the same time the leading national roadside rescue services were becoming aware of our facilities because their members were opting to use the independent operators in preference to the less convenient, workshop recovery procedure.” “Following an approach by a mainstream rescue service provider, we reached an agreement to shut down our mobile service and hand over the existing business. We could see that an open allhours disposal facility would be an essential requirement for continuing development of these services. The next logical step therefore, was to focus on the means for providing a regional network of disposal/collection facilities. “Another important requirement was to establish a safe process which would meet, if not surpass, the existing disposal arrangements offered though waste transfer stations. This necessitated the provision of high specification storage tanks designed to meet the standards required for low flash petroleum products. Mike Taylor continues. “Having obtained approval from the Environment Agency, we put together an operational requirement and went out to open tender to find a suitable tank supplier. Subsequently Ledbury Welding & Engineering (LWE) with its SuperVault technology secured the contract to provide the first five collection tanks. Three of these were located in London, one in Birmingham and one in Manchester.” A deciding factor was Ledbury Welding’s capability to provide a complete package that could be easily transported or relocated. The tank is totally self-contained with security monitoring instrumentation powered by solar panel. The design includes dry coupling connections for automated loading. Refuel’s UK network has since been expanded with an additional 20 installations, now covering all the major conurbations around the UK. In Europe networks are being set up in France and Belgium. The contents from these tanks are emptied monthly and delivered to the processing facility by the company’s specialist fuel tanker service.

Refuels Limited has set up a network of waste fuel disposal tanks across the UK

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Ask the Experts By Gareth Bourhill, Brian Baker As a fire officer who is also a petroleum officer I combine my visits to petrol filling stations so that I carry out a fire safety inspection as well as petroleum compliance. To this end I have recently heard on the grapevine that there have been some changes within fire safety codes of practice so I was wondering if you could shed some light on this? Good question, extremely timely as well. The British Standards Institute has recently issued the communique produced below on this very subject. All fire safety professionals should now be aware of the existence of the revised code and I suggest that all fire safety departments within fire services avail themselves of a copy. BSI revises BS 9999; 2017, the new Fire Safety Code of Practice for the UK BS 9999:2017 Fire safety in the design, management and use of buildings. Code of practice Fire safety standards exist to reduce risks and help save lives. They also mitigate other impacts of fire, including those of business continuity, heritage and the environment. BS 9999:2017 is the essential fire safety standard that helps to safeguard people in buildings and fire-fighters. It gives recommendations and guidance on the design, management and use of buildings to achieve reasonable standards of fire safety in and around them, throughout their entire life-cycle.

dispenser hazard zones. The reason I am querying this is because the card/note acceptor has electrics in the bottom of the unit and has a heater in the note acceptor mechanism itself. Reading the “Blue Book” and having been on an APEA training course this does not seem right. Can you tell me if this practise is correct or should it be situated 4m from the dispenser? There are a number of technical and safety issues to be considered here. There has, in the last couple of years, been a growth in “pay at pump” facilities, also more recently advertising display screens are being installed adjacent to dispensers so the same rules will apply. Some of these may have been designed, engineered and certified with a notified body to be part of or an addition to an existing fuel dispenser by that particular dispenser manufacturing company. In those cases one would assume that the pay at pump/card reader is all ok and certificates of conformity will be available for this equipment. However there are and have been a number of third party manufacturers of pay at pump/card reader terminals and these are being supplied and fitted by varying contractor types. Some

BS 9999 has now been fully revised to align with current industry practices, new technology and other parts of the fire safety standards series, including BS 9990 and BS 9991. The new edition of BS 9999 includes the following key changes: • Inclusion of flowchart showing the sequential steps in the design process, to assist users in the application of the standard • Revised clause on fire safety management with references to PAS 7 • Inclusion of water mist fire suppression systems • Expansion of guidance on voice alarms • Expansion of fire growth rates table to provide more information • Removal of content now covered by BS 9991 • General update to take into account new and revised standards published since 2008 Can be obtained from the BSI Shop, £380 OR £190 for BSI Members. Brian Baker Director Brian Baker & Associates Fire and Petroleum Safety Services We use card and note acceptors when the petrol station is closed. The company supplying the card/note acceptor placed these on the end or in the middle of the dispenser island possibly within the 52

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may appear to be endorsed by the original dispenser manufacturer, others are actually just being wired directly into the dispenser wiring and pay at pump terminal/card/note reader just being “Bolted” and fixed to the existing dispenser or as a totally standalone unit as you have suggested.

connected? If it’s being connected to existing cables within the existing fuel dispenser I would suggest that the duty holder obtains written proof from the manufacturer of the original fuel dispenser that method of connecting and cable routing within the fuel dispenser is satisfactory.

Does this type of attitude and installation actually comply with or cancel the ATEX Conformity of the original dispenser? One would hope that this has all been checked out, certainly the site operator (Duty Holder) that is deemed responsible as defined in the DSEAR regulations 2002 would have to satisfy themselves that all is satisfactory with the pay at pump/card/note reader installation and everything is appropriate and certified for where it’s installed and how this installation has been done.

If any electrical parts or components of the pay at pump/card reader are within the hazardous area of any fuel dispenser or tanker delivery area then it does need to be ATEX certified, but again how and where is it connected? If it’s being connected to existing cables within the existing fuel dispenser I would suggest that the duty holder obtains written proof from the manufacturer of the original fuel dispenser that method of connecting and cable routing within the fuel dispenser is satisfactory.

This work should of course only be carried out by suitably trained and “Competent” persons and is a requirement of not only the DSEAR Regulations 2002 but also the EAWR Regs 1989. That only suitably “Certified” Ex equipment is installed in potentially explosive atmospheres, so in this case very close attention to the original fuel dispensers hazardous area drawing must be referred to and all makes and models of dispenser will be different as this depends on where the nozzle/holster is located plus the internal vapour barriers within the dispenser. Do not be ‘conned’ by persons saying a card reader is low or extra low voltage and that it is OK for a hazardous area installation, it’s not! Only ATEX certified equipment can be installed within these areas. If the pay at pump/card/note reader is out with the hazardous area then it does not need to be ATEX certified, but how and where is it

Figures 3.8 through to 3.12 in the “Blue Book” give some generic drawings of dispenser hazardous areas, but the duty holder and contractors should refer to the drawings provided by each dispenser manufacturer for exact details. Remember, just because the pay at pump/card/note reader works, it certainly does not indicate that it is compliant and installed and working safely. The Duty Holder must receive from the contractors/suppliers the appropriate paperwork and certificates for when the “Inspector” Calls! Gareth Bourhill Gareth Bourhill Consulting

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APEA Live 2016 By Mark Orr, APEA Honorary Secretary After happy and successful years at Ricoh Arena, Coventry, this year APEA Live moved to Stadium MK in Milton Keynes on 24 November 2016. Recently built and well equipped, the move brought the show closer to London and easily reached by Luton and Stanstead airports.

Brian Humm Bulletin Editor

F2F, the event organisers, had been diligent in briefing exhibitors, sponsors and visitors of the changes through the website and the event also introduced significant changes to the awards judging. This time experts from across industry in each category independently judged the entrants to produce a shortlist which the experts met collectively to decide the winners. This year, with more entrants than for many years, the new process was tested to the full. So as the 24th dawned, with a conference and exhibition sponsored by LCM Environmental Ltd, a healthy clutch of visitors assembled to hear a very broad range of topics discussed and presented by specialists in their field. After a welcome by Killian Tallon, outgoing chairman of the APEA the first speaker covered Hydrogen powered transport in London and beyond. Delivered by Matthew Dear, Mayor’s Hydrogen Partnership Manager, he provided a snapshot of hydrogen transport, along with its environmental and economic benefits for London. He was followed by Keynote Address given by Stewart McDonald MP who sought to examine the case for the UK being in the vanguard of driverless car technology and seizing the opportunity to shape its development by government, industry and the consumer post Brexit. A most timely topic. After lunch the APEA’s Annual General Meeting took place with 22 members attending. The meeting heard reports that the Association is in good health financially with a small surplus being shown in the last financial year. Anton Martiniuessen was appointed chairman and Louise Morgan Vice chairman. The following officers were reappointed: Mark Orr, Secretary, Brian Humm, Editor and Gareth Bourhill, Treasurer. In addition the following were voted in as Council Members: Clare Scawthorne, Jamie Thompson and Michael O’Kane. Bob Renkes from the PEI was given Mark Orr recognition for his Honorary work with the Secretary Association by being appointed an Honorary Member. After the AGM there was a presentation on Forecourt Security delivered by Kevin Eastwood of BOSS. He looked at the security changes and 54

challenges for today’s fuel retailer – this was particularly relevant when attacks on staff and thefts from forecourts are increasing. After a chance to view the exhibition, Heidi Cherry of the Environment Agency gave an interesting talk of the Requirements for Petrol Filling Stations within groundwater Source Protection Zones. She looked at the significance of groundwater and the importance of protecting it and how traditional filling station design needs to be enhanced to accommodate those extra risks. She was particularly exploring how the Agency and site owners could work together on this. The afternoon session concluded with an interesting talk by Matthew Lloyd of Fairbanks Environmental on how harvesting and analysing forecourt data can help to identify leaks, save money, drive fuel sales, minimise dispenser downtime and improve the customer experience. This conference was well attended (with over 700 delegates registered to attend the conference) and once over the delegates had time to view the interesting exhibition which featured a very broad range of products from car accessories to forecourt hardware, pumps and fuel management solutions to tank lining systems. It was an excellent mix and provided visitors with a broad range of products to explore. It was heartening to see a good number of overseas visitors to the event. The pre-dinner drinks, sponsored by Suresite Wetstock, were held in the exhibition area and, as ever, were a good warm up to the dinner. It was a wonderful opportunity for those who missed the exhibition to view the stands. The Awards Dinner, sponsored by Petrocom, was very well attended with 550 guests. Guests were welcomed by Anton Martiniussen, the new Chairman of the APEA, who stressed that the APEA is a member driven organisation, participation is available at Branch and Council level and he urged people to get involved and help shape the future of our industry. He also introduced our charity for the night Keech Hospice and the charity benefited from the extraordinary generosity of the dinner

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With the event being inside Stadium MK which has a Doubletree Hilton, the bar extension was to 0245! My recollection fogs over but my colleagues assure me that I was tucked up in bed before that – however I am not so sure…….! It was an excellent event and Alex Boudry and his APEA events team working closely with F2F have managed the change from Coventry to Milton Keynes very well. The event has retained its magic and has successfully found a new home. Stadium MK with its extensive parking, modern infrastructure; large hotel on site and ease of access to major transport links is now the APEA Live home. Roll on APEA live 2017!! Killian Tallon, APEA outgoing Chairman presenting Anton Martiniussen, the incoming Chairman with the chain of office

Jamie Thompson with the Honorary Membership certificate for Bob Renkes

guests who donated £4,327.00. Dinner was excellent and all guests were impressed with the quality of food supplied by Stadium MK. A good dinner led us to the Awards ceremony hosted by Channel 4 news anchor Krishnan Guru-Murthy. He safely walked the minefield of terminology and technical phrases that dominate our industry. The awards are reported elsewhere but they were well received and there was universal delight for the Lifetime Achievement Award to Phil Monger. APEA tel/fax 0345 603 5507 www.apea.org.uk

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Fuelling Installation of the Year Award Sponsored by Suresite

Winner - Tanks and Pipeworks Ltd with Fuel Solutions Ltd for Emergency supply for power generators for Bank data centres at 2 UK sites Site 1 with 5 x 90,000ltr tanks also presented a unique challenge, as the tanks, although underground cylindrical tanks, are installed at ground level with a built up banking. All equipment had to be carried up two flights of stairs, to the top of the tanks. The headroom above the tanks also presented some difficulties. Maximum clearance of 1.6m meant that specialist access equipment was required. The tanks themselves were encased in very heavily re-enforced concrete that had been vibrated in to ensure the tanks were literally bombproof, as was required due to terrorist threats when the site was first built. The sites also operate with a high level of security, and working for a major construction company that has a zero incident target with spotters to ensure all H&S aspects are carried out to the highest standards meant daily toolbox talks, stringent paperwork requirements and an on site supervisor with formal accreditation

Geoff Oldham, founder and Chairman of Suresite Group presenting the award to Jackie Robinson, Katherine Barnett, Dean Wright and Jonathan Barnett from Tanks and Pipeworks Ltd

We were required to upgrade existing underground storage tanks on 2 UK data centres. Site 1: 5 x 90,000 litre underground storage tanks Site 2: 4 x 44,000 litre underground storage tanks We installed our field fabricated class 1 leak prevention tri line system accredited to EN13160-7 (which has also been the recipient of an environmental award in 2011), to existing underground storage tanks that service the standby generators. These generators supply the power in the event of grid failure to 2 data centres that contain the computer systems etc, for a major banking network, and all single skin steel pipework was changed for integrally bunded, polypropylene externally and stainless steel internally.

were some of the more challenging aspects of these installs. All while maintaining continuation of service so that in the event of power outage, the system that we were working on would be able to run uninterrupted to ensure the supply wasn’t breached. The system was fully designed and had to be approved by 2 different engineering consultancy firms before the first engineer arrived on site. Every aspect of the installation at both sites was done to meet Best Practice and not minimum regulatory requirements. The system had to be completed with a 10 year warranty on all aspects. This meant that every aspect had to be rigorously tested to ensure that it could meet its warranty. This included one single line that was 350m, all done in integrally bunded stainless steel. The client needed to know that there was absolutely no possibility of oil escaping, as they are aware of the environmental impact. All 9 tanks and the several hundred meters of pipework is all installed with interstitial leak monitoring. The entire installation is monitored 24/7 back to the buildings management system (BMS) and would alarm immediately if a leak were detected. All tanks were also fitted with a fuel polishing system. This, along with the 10 year warranty, gives the client peace of mind that their product will be used and transported as safely as possible.

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Fuelling Installation of the Year Award Runners up Maxol for Maxol M3 Mulhuddart Services Maxol’s M3 Mulhuddart Services was developed on a greenfield site on the N3 primary route in Dublin, Ireland. Maxol’s flagship €4 million, 2.5 acre service station provides essential services to the local West Dublin community and motorway commuters. The multilevel building includes five separate food franchises. The fuel installation features a hybrid suction and pressure dispensing system, consisting of a fully contained and monitored plastic pipework system servicing separate retail and HGV forecourts 24/7. View timelapse build video at https://youtu.be/bkOpM7bx-0g.

Meson Electrical Services Ltd for Red Bull Racing R&D Facility Fuel System The bespoke electrical controls installation, which involved extensive R&D to create, integrates directly with the engine test bed software and enables the Red Bull engineers to supply fuel directly from multiple reference fuel barrels, either to the engine test bed equipment, or to fill the Formula 1 car directly. The system includes automatic barrel & line prime, barrel changeover and line flush sequences. Safety is ensured using a combination of on-site safety interlocks and a system of ATEX monitored barrel-earthing units.

Wayne Fueling Systems for Applegreen Lisburn Services Area Situated on the M1 south of Belfast Applegreen Lisburn Service Area comprises a retail fueling area fitted with eight Wayne Helix fuel dispensers offering Unleaded and Diesel products at each fueling position. The site also has an HGV filling area with both High Flow and Standard Flow Diesel, Marked Gas Oil and Ad-Blue products combined with a Wayne IX Pay Outdoor payment terminal allowing HGV customers to pay by credit, debit or fuel card directly at the refuelling location. Combined with its easy M1 south access and multiple food outlets, Applegreen Lisburn is a great site to visit.

Krishnan Guru-Murthy Channel 4 news presenter

Geoff Oldham Suresite

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Innovation Award Sponsored by Visive Group

Winner - Risbridger Ltd for Innovent - an innovative and ground breaking new Vent System Innovative testing and monitoring of the tank vent system is all at low level, as are the pressure vacuum valves and diesel intake gauze. The system remains sealed during all maintenance. The system is completed and complemented with newly designed maintenance free vent caps which are positioned at the top of the vent stack. These caps are also suitable for above ground tanks and other fuel tank farms storing oils and diesels. They are completely impervious to rain, however horizontal it may be! The InnoVent is a new top to bottom redesign of tank vent protection. Utilising low access points for all the parts that require regular inspection and maintenance.

John Scholey, Sales Director at Visive Group presenting the award to Annie Risbridger Hind from Risbridger Ltd

The Risbridger Team were delighted to win the Innovation Award at APEA Live in November 2016. Hearty thanks go to the APEA events committee and to the sponsors of our award, The Visive Group. A special thank you must also go to Graham Stuart who was our lead designer on this project.

What does InnoVent do? • It allows ground level maintenance of all pressure vacuum vent valves. • It prevents rain water from entering the vent stack. • It prevents free circulation of damp air in diesel as well as petrol tanks. • It collects and removes any condensation in the vent stacks. Where is the Innovation? • Accessibility - easy access at low level for all maintenance and testing. • No ladders, aerial platforms, gaiters or lowering of pipes. • No vapour dumping to atmosphere prior to maintenance Vapour saving.

Risbridger believed that it was time to have a fresh look at tank vents and how they are constructed and maintained. Generally they can suffer from being an after-thought and cheaply constructed which of course this can belittle the importance of the requirements for ‘tank breathing’. Some existing methods do not take into consideration the tricky operation and maintenance of a site’s vent system. Installation of drop down vent systems is just not possible on some sites, because of the relative positions of vent risers, canopy and site fences/walls. The InnoVent is a complete redesign of tank venting which utilises low access points for all parts requiring maintenance. An optional condensate collector module also allows for the removal of vent condensation. This will prevent damp air from condensing in climatic conditions with high humidity and wide local temperature fluctuations.

Diesel

There is no need to use ladders, aerial platforms or manual lowering of pipes to test, clean or replace pressure vacuum vent caps. InnoVent allows easy compliance with Working at Height Regulations. Additional optional features can include continuous monitoring of tank and vent system pressures. 60

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Petrol

Articles • The addition of Pressure Vacuum Vent valves to the Diesel tank vents allows for the tanks to be kept separated from damp air as much as possible. • Diesel fume reduction. • During maintenance the system is fully sealed – higher levels of safety for engineers. • Takes care of Working at Height Regulations. • Labyrinth design of vent caps prevents water ingress. • Vent caps are maintenance free and completely rain proof. • Effective water intake reduction. • Testing of VR system possible at low level. • Effective vent pipe condensate removal system. • Low level inspection of diesel air intake filter gauzes.

operating correctly; and to safely assess the performance and pressures generated in the whole vent system, safely, during normal operation of the site.

Using the InnoVent system to test allows maintenance engineers and operators to check if the pressure vacuum vent valve is

Certifications Testing and Approvals: Certified: ISO 16852 CML 15ATEX6163X.

Risbridger is always dedicated to provide products that fully comply with relevant directives, laws and product standards. For more information on the InnoVent system, please contact Keith Robinson or Annie Risbridger Hind. Petrol vent cap flame arrestor: Temperature range -20 to +60 degrees C.

Innovation Award Runners up ELAFLEX LTD for ZVA AdBlue LV: Nozzle for cars,vans and Light Vehicles The ZVA AdBlue LV is used for dispensing AdBlue into diesel powered passenger cars, vans and light commercial vehicles with euro 6 engines. The weights and measures ATEX approved nozzle design has a special ISO 22241-5 spout interface with the Adblue filler neck to prevent misfilling of AdBlue on a multiproduct dispenser. The ZVA reduces the need for expensive, cumbersome, single-use plastic containers. Marketers can offer all the grades, plus AdBlue, in a single transaction. Designed with the motorist in mind the nozzle enables the motorist to fill up easily, economically and cleanly without fuss. Global - MSI for Cladding panel robot (Oscar) Global-MSI was looking for a method of handling large cladding panels on site in an efficient manner reducing the associated risks. Looking at the latest technology in the market place, Global-MSI decided to modify an existing fully robotic lifting arm to suit their needs. Oscar is self-powered and fully mobile on site. Its small footprint and long reach means it can be operated in small areas. Using Oscar, Global-MSI can even clad the outside of a building from inside making use of the building’s concrete slab where site conditions are difficult.

TLM Group Technology for Lava Retail Solution Lava Retail Solution is the most functionally rich head office system for the convenience and fuel market. Giving convenience and fuel groups greater control and visibility across their estates, this solution helps retailers use their data to make smarter decisions to optimise margins. Lava Retail Solution exchanges head office and back office data seamlessly giving rich insight both universally and at site level. Developed by TLM’s team of Microsoft Dynamics NAV experts who have in-depth knowledge of the convenience and fuel sector combined with the software expertise to make it the most innovative head office solution for this industry.

Louise Morgan Petrocom Sponsor of the Awards Dinner

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John Scholey Visive Group

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Environmental Protection and Improvement Award Sponsored by Wayne Fueling Systems

Winner - Fairbanks for Nullifying the potential environmental effects of AdBlue disposal of the solution.

Barry Onions, Sales Manager UK & Ireland at Wayne Fueling Systems for UK and Ireland presenting the award to Emma Sidebotham, Operations Manager at Fairbanks

Fairbanks was recently crowned winner in the Environmental Protection and Improvement category at the 2016 APEA Live awards, thanks to its work concerning the storage and dispensing of AdBlue. The award was accepted by Operations Manager, Emma Sidebotham, on behalf of the company – a very fitting choice, since she was an integral part of the project. AdBlue is a urea-based solution which, when added to the fuel tanks of vehicles, significantly reduces the production and release of toxic nitrogen oxide emissions into the atmosphere. Nitrogen oxide is a by-product of the combustion of fossil fuels and is released from motor vehicle exhausts; when combined with oxygen, precipitation or other substances in the atmosphere, the gas leads to toxic acid rain or ground level o-zone. Currently, AdBlue is only added to HGV tanks, but from 2017, new diesel vehicles will be manufactured with an AdBlue fuel tank as standard. Minimising the production of harmful gases from motor vehicles has long been high on the environmental agenda, especially with more and more studies claiming the existence of global warming. The work that Fairbanks is doing in the installation of secure AdBlue dispensers is a significant step towards further reducing the world’s carbon footprint.

Previously, there have been no checks in place to ensure the safe handling, disposal and storage of AdBlue from commercial dispensers. With 2017 bringing an increased volume of vehicles manufactured with AdBlue tanks, the need for a monitoring service is ever-greater and currently, Fairbanks is the only wetstock management company offering this level of service. The main environmental risk that AdBlue poses is concerned with catastrophic loss to ground, which could occur following tank or pipe leaks, for example. Furthermore, since urea converts to ammonia when exposed to excessive heat, there is an increased risk of rupture to storage containers, calling for the close monitoring of in-tank temperature. Fairbanks’ uses advanced reconciliation techniques to ensure that any losses that occur are swiftly identified and the appropriate measures taken, thus preventing the detrimental impact upon land and aquatic life. Central to the project was Fairbanks’ AdBlue pump measure check campaign. The initiative required the creation of bespoke procedure, the structure of which was a collaborative effort from the company’s HSQE department, on-site service technicians and the operations managers team. Following several accompanied site visits, the procedure was reviewed and refined to check that rigorous standards were correctly implemented to the desired end. In addition, a full AdBlue Risk Assessment and Safety Method Statement was compiled to enable the documentation of procedural activity, as well as making the technicians fully aware of the risks involved. Throughout the project, a focus was placed on improving equipment infrastructure and investigation processes and Fairbanks has been holding best-practice workshops to teach officials and contractors of the required safety measures. Steve Jones, Managing Director said “I am very proud that Fairbanks has secured this award as it demonstrates our continued commitment to environmental protection and improvement”.

Fairbanks is the first wetstock management company to offer an AdBlue fuel monitoring service and has been working with a major oil company to ensure the safe use of their AdBlue dispensers. Dedicated analysts will be scrutinising AdBlue movement, working 24/7 to ensure that any loss, however small, is noticed and dealt with before any adverse environmental effects are experienced. To offer increased protection, Fairbanks is offering AdBlue pump measure checks to ensure that the dispensers are performing optimally and has put in place strict AdBlue handling criteria, preventing the unauthorised and unsafe 64

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Barry Onions Wayne Fueling Systems

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Environmental Protection and Improvement Award Runners up Risbridger Ltd for Innovent - Risbridger's new Venting System Innovent’s new labyrinth design, maintenance free vent cap protects the vent stack from rain, be it vertical or wind driven. To compliment the vent caps, Risbridger has taken an innovative approach to reducing water condensate inside the vent stack by introducing a condensate collector which can drain into the water interceptor. This drastically reduces water contaminating diesel tanks via the vent stack, especially in very humid climates. Innovent lowers vapour and odour escape during operation and maintenance, the risk of tank cleaning and the need for fuel polishing. It also lowers the risk of passing contaminated diesel on to the consumer.

ELAFLEX LTD for The new ZVA AdBlue LV dispensing nozzle for cars, vans and transporters Elaflex has developed a new automatic, spill free, shut off nozzle, type “ZVA AdBlue LV” for cars, vans and transporters. The nozzle is used for dispensing AdBlue into diesel fuelled passenger cars, vans and light commercial vehicles with euro 6 engines. It provides motorists with an environmentally friendly filling of “AdBlue” on the forecourt with multiproduct dispensers, without fuss. Its use contributes significantly to the environment by reducing liquid spills or bottles being discarded into the environment or needing expensive industrial re-processing.

Tanks & Pipeworks Ltd for Tri Line Leak prevention system Our Field Fabricated Class 1 System will GUARANTEE 100% LEAK PREVENTION over the whole of the tank. This has improved the environment and reduced the risk of leaking UST that can cause untold damage to the Environment. Our product resistant lining system is compliant to EN13160-7, and has US EPA standard for the USA. This enables our customers to have peace of mind while protecting the environment and prolonging the life of the tank. We have lined in excess of 500 tanks all of which remain in service and continue to give 100% leak prevention to our customers.

Milestone Award Sponsored by Meridian Electrical (Eastern)

Winner -Berrys Technologies Ltd for Berrys Technologies 50 years of Fuelling Innovation pride in providing solutions to issues on the forecourt - be they environmental, health and safety related, or financial. Berrys is a British manufacturer that still operates within 10 miles of its original premises, with a skilled workforce, many of whom have progressed their careers with the Company, including Jacque Williams, who joined as Manager for the Pump Spares Depot and is now Managing Director. 2016 has been an important year for Berrys as it has celebrated 50 years in business, culminating in the prestigious APEA Milestone Award, gratefully received by founder Dave Berry on behalf of the Company. Over the past 50 years Berrys has moved from being a pipe fittings supplier and heating and plumbing distributor to also designing and manufacturing its own range of innovative products, including ATLAS Mono Gen 2 and MIDAS, taking great 66

D. Berry & Co (Pipe Fitting Supplies) Ltd was started in 1966 by Dave Berry with the aim of providing goods to its customers more quickly and efficiently than had been previously achieved - that promise holds good today, and is now coupled with the design and manufacture of products and bespoke solutions that give the market a range of quality equipment that offers time and cost savings to its customers, whether they be Oil Companies, Supermarkets or Independent Forecourts. Berrys made a strategic shift into the forecourt retail sector in the

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Ross Bigham, Contracts Manager at Meridian Electrical Eastern presenting the award to Dave Berry from Berrys Technologies Ltd

1970s, developing a comprehensive range of forecourt equipment and associated supplies during the ‘80’s and ‘90’s. In 2000 Martin Berry took over the running of the company and was responsible for the ATLAS (Advanced Tank Lid Assembly System) concept, which has evolved over the years, into the current ATLAS Mono Gen2. Other products followed including Vent Master and Fill Master. Jacque Williams, now Managing Director, joined Berrys in 2002 and has been pivotal in the further development of the original ATLAS system, and the more recently developed ATLAS Mono Gen 2, the revolutionary EROS Easy Riser system, and has pioneered misfuel, or crossover, prevention with the design of Berrys’ MIDAS (Misfuel Identification and Avoidance System). In 2012 Berrys moved to their present HQ and manufacturing facility in Aston, Birmingham with some 20,000 square feet; in addition to an increased manufacturing capacity the move also enabled the addition of a dedicated Research and Development department which focuses on new product development. Later in the same year the MIDAS system was officially launched, for which Berrys received 2 APEA Awards - for Innovation and Quality.Berrys’ intention of providing its customers with a range of fully factory assembled ‘plug & play’ products was fulfilled in 2016 with the addition of Sump Master. The ‘plug & play’ range includes Mono Gen 2, Vent Master, Fill Master, and with the introduction of Sump Master all four pipe connection points on a typical forecourt layout are now covered. Berrys now offers a full range of advanced products to the industry, many of which provide essential time and cost savings during site construction, and supplies sites throughout the UK, Europe, the Middle East and beyond from its Birmingham headquarters. The industry has seen much invention and creativity during the last few decades; Berrys continually monitors new technological developments for advances that can help with the creation of intelligent solutions for the ever changing requirements of the industry. As technology moves on, forecourts will be changing and Berrys is geared to pursue the opportunities that this will bring for the design and production of safer, more efficient products and processes. APEA tel/fax 0345 603 5507 www.apea.org.uk

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Ross Bigham Meridian Electrical Eastern

Lifetime Achievement Award Sponsored by Elaflex

Winner - Phil Monger The ELAFLEX APEA Lifetime Achievement Award, judged by a panel of independent experts, recognises an outstanding individual who has dedicated their career to the industry, registering achievements and demonstrating consistent excellence along the way. This year’s award was presented to Phil Monger of the PRA (Petrol Retailers Association) during the APEA Live Gala evening in Milton Keynes. “In his youth Phil had a curiosity of fiddling around with motorbikes and anything else mechanical. At weekends he had a part time job working at a service station assisting mechanics and dispensing fuel, in those days, with swing arm dispensers! (now who remembers them!?) At school he was inspired by a teacher on the subject of the internal combustion engine, leading to an apprenticeship in motor vehicle technology. In the late sixties he went on to develop the forecourt business of a motor dealership, with involvement in the planning and building of one of the first self-service petrol stations in the country.

Anton Martiniussen, APEA Chairman and Director and CEO of ELAFLEX presenting the award to Phil Monger

Over the years, experience was acquired with a history of “challenges of the day”. With a strong desire to support the independent retailers and the emergence of the hypermarkets becoming a major force, he involved himself with standards, best practice and regulations.

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Industry expressions of 'Resale Price Maintenance', 'Green Shield Stamp' and 'Price watch' were commonplace in those days. Perhaps to many these are unfamiliar expressions and not significant today but in their day their effect was monumental and often dominated the media. In 1989 he joined the Petrol Retailers Association and became their Technical Director. He is a highly valued member of several technical committees including the Energy Institute, working closely with various Government Departments and Agencies, such as the HSE, BSI, the Environment Agency and National Measurement Regulation Office and more.

Anton Martiniussen Elaflex

As PEIMF Technical Officer, for several years he has supported the legislative interests of the supplier and contractor. His participation on APEA Committees, and on many national forums provided the perfect balance for his role with retailers and Authorities. His mediation skills are often sought on a regular basis. Over the years he travelled the length and breadth of the country sharing his knowledge and speaking on behalf of the groups and committees he represents with integrity and passion. I believe this award is the perfect acknowledgement for his dedication and unwavering commitment to our industry and improving industry standards, representing the industry at the highest level, while always making time for anyone who needed words of support, wisdom and guidance. APEA tel/fax 0345 603 5507 www.apea.org.uk

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Health and Safety Performance Award Sponsored by JET

Winner - LCM Environmental Ltd for LCM's 'No Harm' Safety Management and Cultural Awareness System STOP THE JOB training is also carried out at the same time, making sure all employees are empowered to 'stop the job' if they feel uncomfortable with something about it. Being well informed and well trained has ensured the commitment of the entire workforce which is demonstrated through their health & safety attitude and behaviours. LCM has worked as a Tier 2 contractor on the ABB/Exxon Mobil project since 2005 working closely with ABB and other contractors within the project. The group has been instrumental in assisting ABB to win the RoSPA Gold Award for nine years running. LCM and all staff have benefited from the ‘No Harm’ safety management system with a reduction in incidents such as first aid incidents, absences from work and staff turnover. We have also experienced increased and improved reporting which in turn benefits our own HSE management system and the customer who has the evidence that LCM is a safe, trustworthy and reliable company with well trained staff. Russell Best, HSE Advisor at JET presenting the award to Liam Bainbridge and Shane Stanky from LCM Environmental Ltd

Since our formation in September 1987 LCM has always had a strong belief in promoting a strong Health and Safety culture with its employees. This was strengthened further when the company was taken over by Mark Orr and Bob Burnard in 2006. With former Health and Safety Manager Derran Williams all three worked to bring the company’s policies together into an integrated management system and gain BSI accreditations; ISO 9001, 14001 and OHSAS 18001 - the first in our industry to gain all three. With major clients such as Shell, Artelia, CBRE, ABB, EXXON and BP each having their own specific requirements, LCM has developed its Health & Safety systems to adopt all key values and so deliver a consistent message to encompass all. In 2009 LCM won the BP Terminal Tank Cleaning contract and started new work cleaning Railway Tank wagons. This meant that the company's exposure to high risk activities increased and we sought a new vigorous awareness campaign to represent our HSE messages to the employees.

This is proven through the upturn in work from existing clients and new clients approaching LCM through word of mouth recommendations, resulting in the growth of LCM from around 30 members of staff when we started ‘No Harm’ to over 80 now. Our improved HSE performance and our safety culture has given the Directors the confidence to add more products and invest further in specialist equipment and staff training. A recent additional benefit is the launch of LCM Training which will provide almost all training requirements in house for LCM personnel ensuring a consistent health & safety message to all staff. This training will also be rolled out to external companies as an additional benefit to customers. LCM and its employees are delighted to have been recognised by winning the Health and Safety Award at APEA Live 2016.

So LCM introduced its “NO HARM” campaign with a distinctive pink logo that represents our three key accreditations in its key message: 'No Harm to our staff, No Harm to those who may be affected by our work and No Harm to the environment'. The campaign involves holding workshops with employees to pass on and reinforce the need to report issues such as near losses, losses and brother’s keeper. The key point of promoting the learning from recording these incidents is the NO BLAME culture cascaded from top management right down to ground level staff. 70

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Health and Safety Performance Award Runners up Toureen Group for Underground Services Initiative Recognising the need to help reduce the likelihood of striking underground services whilst excavating on live petrol filling stations, Toureen Retail designed and implemented an in-house management system that they internally call, “The Avoidance of Underground Services Initiative.” Our initiative, which is demanded by senior management, driven by site management and embraced by the workforce, ensures that our personnel are continually trained to current regulations and given the latest technology as it comes to the market. Since its inception in January 2016, it has led to an 83% improvement in safe detections.

Global - MSI for Cladding Robot (Oscar) Cladding panels have traditionally been lifted into place using a crane and lifting attachment. While assisting with reduction of manual handling of panels, the use of a large crane on site can cause disruption and increased risk. Global-MSI has developed a special lifting mechanism to adapt an existing mobile robot (named OSCAR). The OSCAR lifting robot allows the user to easily handle large panels • • • •

Self-powered Reduces manual lifting Works in small areas Allows working from inside the building where external access is difficult • No need for a crane on site or lifting above work areas.

Russell Best HSE Advisor at JET

Tanks & Pipeworks Ltd for Tanks & Pipeworks Safety Management Our company’s commitment to Health & Safety is our highest priority! We educate our employees on the H&S law that applies to the Company, themselves and other contractors that are working on site. We carry out in-house training utilising courses that have been compiled by an external company, offering training in all aspects of the work that is to be undertaken and core H&S information. Achilles external Audit in 2016 scored above National Average on our offices and live site visit, with an Overall score = Office - 98%; Site - 99%, on environmental, Quality and H&S. APEA tel/fax 0345 603 5507 www.apea.org.uk

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Outstanding Employee of the Year Award Sponsored by SMTS (Part of the SMH Group of Companies)

Winner - Pauline Himsworth - HKS Retail Ltd policies, procedures and documentation regarding HR, training, site standards, inspection audits and health and safety. An integral part of the management team Pauline ensures that all of HKS sites and operations are compliant with all regulations and that the staff on site are trained and empowered to provide the highest level of service possible. The judges were particularly impressed with testimonials provided by Pauline's colleagues and industry peers that really helped shine a light on her friendly, fun and approachable personality and her dedication and passion to develop the careers of those around her. This is backed up by the fact that over recent years Pauline has helped train at least 8 staff to grow their careers from cleaners to site supervisors and on to become site managers, one of whom is now a senior manager and is training to become the company auditor. Chris Banbury from SMTS (Part of the SMH Group of Companies) presenting the award to Pauline Himsworth from HKS Retail Ltd

Pauline has been in the retail fuels industry throughout her working life, starting at her Fathers retail and wholesale fuels company before moving on to enjoy success at both Mobil and BP in operational management and training roles.

Pauline finds happiness is in other’s success and is a real inspiration to everyone in the industry.

In 2005 she joined the fast-growing independent retailer HKS Retail Ltd, at first as an area manager, soon moving to a more senior role as HR, Training and HSE Manager. Pauline's dedication, diligence, experience and knowledge is invaluable to the HKS retail operation and she has been instrumental in producing the vast majority of the companies

Chris Banbury SMTS (Part of the SMH Group of Companies)

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Welcome and Registration

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Conference & Exhibition Sponsored by LCM Environmental Ltd

Stewart Mcdonald, MP Keynote Speaker

Killian Tallon Conference Chair

Matt Dear Mayor’s Hydrogen Partnership Manager

Kevin Eastwood BOSS

Heidi Cherry Environment Agency

Matthew Lloyd Fairbanks Environmental

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Pre Dinner Drinks Sponsored by Suresite

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Awards Dinner Sponsored by Petrocom

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Louise Coleman from the charity Keech

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Awards Dinner Entertainment Sponsored by Petrocom

Entertainment: Noise Next Door

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Branches

Branches Eastern

The APEA Eastern Branch Christmas meeting and AGM was held on Wednesday December 7th 2016 at the English Heritage’s Kenwood House in Hampstead Heath in London. Kenwood House dates from the early 17th century and was home to the wealthy philanthropist Lord Iveagh of the Guiness Family from 1925 to his death in 1927. Upon his death, he left the house and his collection of notable artworks to the nation for everybody to enjoy. Around 30 APEA delegates had the use of a private room in the house where they enjoyed a day of informative industry speakers and networking. It was good to see a number of new London Fire Brigade regulators joining the meeting for the first time and we hope to see them return again to our future meetings.

industry from Peter Roll of the London Fire Brigade. The first feature presentation of the day was conducted by Simon Smeeton of Turners Transport in Soham who gave a very informative and interesting speech on Fuel Tanker Security with a focus on the potential threats from Terrorists seeking to use such fuel tankers as weapons. The presentation showed that all involved in fuel tanker operations are taking such matters very seriously and that they are doing everything they can to understand and minimise the risks involved.

The Branch secretary, Anton Martiniussen, conducted the AGM where he reported that branch finances are secure and that there were no new requests to join the branches committee. All current members of the committee were therefore voted back on to serve for another year. The first speaker of the day was the Eastern Branch Chairman, Lee Markham of Franklin Fueling who congratulated Anton for taking up the stewardship of APEA National Chairman, a sentiment that was echoed by all in attendance. Lee then dutifully read out the Petroleum Regulations and Standards report written by the absent Jamie Thompson which is always of use to regulators, equipment suppliers and contractors alike. This was followed by news from the enforcement side of the APEA tel/fax 0345 603 5507 www.apea.org.uk

Branches After this presentation delegates had a break to admire the house and its contents which include artworks from 17th century Dutch, Flemish and British masters including Vermeer, Rembrandt, Hals, Gainsborough and Landseer. The English Heritage volunteer staff throughout the house were very generous in divulging information about the history of the house and the artworks which made the experience even more enriching.

also gave notice of a new initiative between his association and the home-office to help site owners tackle such crimes. The final talk was delivered by Malcolm O’Shea-Barnes of Farsight Ltd. who gave listeners details of how their smart CCTV technology allows just a handful of staff to monitor all of ASDA’s unmanned forecourts across the country from a central control office. The system automatically detects unusual behaviour on site and allows the control office staff to talk to customers directly over the site P.A. system as well as to stop pumps should they spot anything dangerous or criminal being undertaken. Alex Boudry Branch Representative

A private lunch was served in the music room and, despite kitchen issues meaning it had to be brought in from off site, was thoroughly enjoyed by all. The afternoon session began with a very interesting talk by Paul Karzel of Shell Deutschland on the topic of Hydrogen refuelling installations on petrol station forecourts. Paul shared Shell’s experience of installing Hydrogen production and refuelling facilities on several sites in Germany and their plans to roll out similar installations in coming months at Shell sites in the UK. The Eastern Branch would like to thank Paul for taking the time to travel from Germany to join the event – we are sure from the reaction of delegates that the information provided has proven very valuable to all those in attendance. The next speaker was Edward Woodall from the Association of Convenience Stores who highlighted the issues regarding forecourt drive-off crimes including those who claim they have ‘no-means to pay’ but never return to reimburse the site. Edward

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Irish The Branch held a Seminar/AGM and Trade show on Wednesday 26th October 2016 in the Pillo Hotel, Ashbourne, County Meath. This was one of the Branch’s most successful seminar/combined trade shows held in recent years. It was very well attended, with over eighty delegates on the day.

We hope to have our first branch meeting in mid-February 2017. Tom Daly Irish APEA Chairman and Branch Represetative

We had excellent speakers who gave interesting presentations on current industry related topics, including a presentation on the latest security apparatus and CCTV advancements for service stations from Mark Touhy of MTS Security; also a presentation from McArdle Doyle Consulting Engineers on the costs and scope of works for developing a service station and then a presentation from our keynote speaker Declan Murphy of Couche-Tard Inc. on industry trends and future concepts. The day went very well with great opportunities for networking and the feedback from all the exhibitors was that their attendance was all very worthwhile. The branch continues to go from strength to strength with a large number of members putting themselves forward for next year’s committee.

Branch Representative and Secretary Contact Details Eastern Alex Boudry - Rep Franklin Fueling Systems Limited Tel: +44 (0)1473 243 322/ Mob: +44 (0) 7825 798 953 email: Boudry@franklinfueling.com Anton Martiniussen - Sec ELAFLEX Ltd Tel: 01992 452 950 Mob: 07831 595620 email: elaflex@aol.com North East To be confirmed North West Andy Myers - Rep Artelia UK Tel: +44 (0) 208 237 1851 Mobile: 07500 442 573 email: andy.myers@uk.arteliagroup.co. uk Geoff Oldham - Sec Suresite Group Ltd Tel: 01772 790901 Mobile: 07831 490352 email: jgo@suresite.co.uk

Midlands Rob Tunnicliff - Rep Tel: 07909 141232 email: rob.tunnicliff@stoke.gov.uk Graham Adcock - Sec Adcock Associates Tel: 01789 414202 Fax: 01789 267741 email: enquiries@adcockassociates.co.uk Southern Doreen Pooley - Rep The Premier Group Tel: 07770 591674 email: Engineerdoreen@gmail.com

Alistair Riddell - Sec Mobile: 07722 655671 email: riddella@blueyonder.co.uk Ireland Thomas Daly - Chairman and Rep Dublin Fire Brigade Tel: 00 353 (0)1 673 4059 email: thomas.daly@dublincity.ie Ronnie McArdle - Sec McArdle Doyle Limited Tel: +353 42 9384792 email: mail@mcardle-doyle.ie

David Sommers - Sec Hampshire Trading Standards Tel: 01962 833651/07718 146033 email: david.sommers@hants.gov.uk

Yorkshire & Humberside Craig Brocklehurst - Rep Wayne Fuel Management Ltd Tel: 07703 336264 email: Craig.Brocklehurst@wayne.com

Scotland Ian Hillier - Rep Tel: 07725 017989 email: i.hillier@ntlworld.com

Terry Guthrie - Sec South Yorkshire Fire & Rescue Tel: 0114 2532592 email: tguthrie@syfire.gov.uk

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Training

Training APEA Training By Tom Daly, Chairman of the Training Committee As we move into 2017, I look back at the last year and consider the amount of training courses that the APEA has delivered and I thank all the delegates that have attended the numerous training courses and I would also like to extend my thanks to the trainers who continue to present high quality and up-to-date presentations. 2016 was my first full year as chair of the training committee and it was a very busy year. We have successfully delivered several of all the courses that we advertise in the Bulletin and each has been very well attended. We have also run bespoke courses including in Cornwall, Wales, West Midlands and Cyprus. This year we also ran a two-day version of the construction and environmental awareness course at a bespoke rate in Ireland and Scotland that were very well supported. The positive feedback from the delegates attending the courses throughout the year has been very encouraging and is a good indication of the quality of training delivered. The courses in 2016 were attended by quite a number of regulators through the country and I would like to think that this would indicate a renewed interest in maintaining and improving standards at service stations. When I look at the modern service stations now being built or redeveloped one thing I notice is that the whole aspect of

Forecourt from training course in Cyprus in November

technology is ever evolving. We certainly have challenges ahead as service stations try to be more cost effective. You would wonder what the limits are for new and innovative technology. Just as you think there cannot be a better or more efficient way of doing things, a new idea appears. Whether it is an app for your mobile phone linked to the site leak detection or computer enhancements in the dispenser heads to ensure calibration for vapour recovery systems. The APEA training committee continues to provide current and technical expertise through the training courses delivered on all aspects of the service station. With the imminent issuing of the 4th edition of the Blue Book I am sure that 2017 will present new opportunities for training. I would also like to take the opportunity to thank our Business Manager Jane Mardell for all the help throughout the year and supporting me in answering all the training queries received. There is quite an amount of time and effort put in by all of the training committee to ensure that the APEA continues to provide top class training. Finally I would like to encourage all our branch committees and members to promote and support the courses advertised in the Bulletin and on the APEA website for 2017.

Delegates from the 4 day training courses held in Cyprus in November

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Training

Course dates 2017

Explosives and Fireworks

3 Day Combined Petrol Filling Stations – Construction, Audit and Inspection Course

Manchester Airport Stansted Airport

Manchester Airport Solihull Stansted Airport

DSEAR

13th to 15th March 5th to 7th June 11th to 13th September

Manchester Airport Stansted Airport

20th September 27th September 2017

6th March 18th September

Electrical Installations - An Awareness Manchester Swindon

Petrol Filling Stations - Enforcement Procedures An Awareness

9th March 26th September

Manchester Airport Stansted Airport

12th June 4th September

Safe Installation and Use of LPG Manchester Airport Stansted Airport

PFS, Petroleum (Consolidation) Regulations 2014 To be announced

13th April 14th September

Petrol Filling Station courses on request Vapour Recovery Installations Leak Investigation Petroleum Officers Workshop Please contact the APEA office for a quotation at admin@apea.org.uk

Wetstock Management Manchester Airport Stansted Airport

11th April 19th September

Course Fees 3 day course with accommodation 3 day, day delegate rate 1 day course

APEA Member £1020.00 £810.00 £260.00

Non member £1120.00 £910.00 £310.00

More information and booking details on the ‘Training’ page at www.apea.org.uk Anyone booking a training course that is not an APEA member will automatically receive complimentary “Individual” membership to the APEA until 31st December of the current year.

Bespoke courses can also be arranged for companies, which enables members to receive training at a discounted rate and at a time and location suitable to them. If you are interested in hosting a bespoke course for your company please contact Jane Mardell, the APEA Business Manger at admin@apea.org.uk.

Courses will be designed around the (3rd edition) Blue Book Guidance for the Design, Construction, Modification, Maintenance and Decommissioning of Filling Stations (June 2011). The guide is currently being revised and due for publication early 2017. You can purchase a copy directly from the Publications page of the APEA website at www.apea.org.uk, log on to the website first to benefit from the APEA member discount. A PDF download from the APEA web site www.apea.org.uk can be purchased with a licence for individual use only by members for £70.00 plus vat or by non members for £140.00 plus vat. The hard copy of the 4th Edition of the Blue Book is due to be printed in early 2017. It is strongly recommended that attendees have access to this document during courses. For details of this and any other training enquiry, please contact: Jane Mardell - APEA Business Manager, email: admin@apea.org.uk, Tel: + 44 (0) 345 603 5507 or Thomas Daly (Chairman of Training Committee) Tel: +353 876899281/+353 876899281 or email: thomasdaly@apea.org.uk APEA tel/fax 0345 603 5507 www.apea.org.uk