RESIBER for Direct Sales What’s next?
• Distribution is about matching the offer coming from airlines to the demand from the consumers. • RESIBER main objective is to satisfy both extremes of the distribution value chain.
The challenge: • Both extremes evolves continuously – Change in the consumer behavior with accelerated adoption of direct sales. – Increasing pressure on airline to increase profitability. – Native internet business models are now a reality for our industry. Online growth will depend on how the industry will cope with the consumer evolution.
RESIBER key success factors: • Global Reach (offer, sales, fulfillment) • IT Capability (performance, agility and innovation) • Industry compliance (IATA, OTA/OpenAxis,…) • TCO for Airlines Today’s complexity is HUGE. The right balance between Flexibility and Capability is paramount in our business
RESIBER will strengthen its commitment to the evolving landscapes, as we have done so far: – – – – – – –
80s: ATB 1989: GDS 1997: ET Server 2004: Direct Sales 2008: O&D 2010: EMD Server 2012: And now NDC!
Many thanks for your attention!