Unlock the maximum earning potential for your investment with our smart, turnkey, worry-free, full-service management program. Aqua-Aston’s depth of knowledge and market intelligence has positioned us as an industry leader. We pride ourselves on our performance and continue to provide owners with a well-managed property that maximizes returns, protects your asset, and builds value.
We are passionate about providing a level of service that will make us your partner of choice for years to come.
In addition to the resort rental program, Aqua-Aston leases and operates key areas of the Maui Banyan property including the front desk/lobby area, administration offices, housekeeping spaces, and other important areas that promote and support the effective operation of the resort rental program. Aqua-Aston also collaborates with the Rental Advisory Committee (“RAC”) comprised of three elected unit owners who participate in the Aston resort rental program on rental policies and other best practices to ensure the resort rental program addresses the concerns of all participants in the resort rental program. Our property-based management and guest services teams are available 24/7 to service owners and guests alike. Unlike other limited-service rental programs, our onsite teams can provide an immediate response to any situation whether it be a housekeeping or maintenance issue or just a question. We also offer bulk purchasing discounts to owners for furniture, fixtures, and appliances.
Our onsite approach offers far more to owners than any offsite rental operator in addition to maximizing owner returns. It’s no wonder we are the preferred operator of many of the property’s 256 units – more than any other operator, and the number is growing.
→ Hundreds of satisfied owners have partnered with us for decades
→ We have a proven track record of strong Owner Returns
→ We have an engaged base of loyal, repeat guests who enjoy our robust services and amenities
→ Guests rank their experience with our rental program four stars on TripAdvisor
→ We proudly support sustainable business practices, cultural education, and community causes
→ We are a respected employer with many long-tenured associates
program at Maui Banyan in 1994 and we have been successfully operating it ever since.24/7 service to owners and guests alike Onsite housekeeping and maintenance programs
experts doing business in Hawaii since 1948, with established industry partnerships
professional asset protection services that safeguard the value of your asset
sales, marketing, and revenue services, including dynamically managed rates
24/7, multilingual, global reservations team regularly updated by the onsite team
management, including an experienced, industry respected General Manager
personal service from a dedicated owner relations team who can assist you with reservations, improvements, general questions, and more
housekeeping services that provide owners with routine and deep-clean services
dedicated onsite maintenance team to ensure owner and guest satisfaction
general liability coverage, in case of guest injury
savings for owners with discounted rates that are easy to book online at other AquaAston branded properties
guest services, including text-message communication and mobile check-out
social media monitoring and engagement
guest review management, response, and operational improvement protocols
incentive program that pays owner commissions on reservation referrals
notice owner-use for you, your family, and friends with flexible 30 days’ notice
owner-use: if your specific unit is occupied or scheduled to be occupied by a guest, an alternative unit can be made available for you as an alternative (subject to availability).
Convenient, online access to income statements, monthly owner newsletters, property contact information, and more
filing services by an experienced finance team who understand Hawaii’s evolving state and county tax laws
In 2008, we invested our savings by purchasing our first condo at Maui Banyan. We knew we could trust our interests by joining the Aston rental program. As owners, we trust AquaAston as our caretaker so much that we purchased our second condo in 2014. Year after year, Aqua-Aston continues to make great strides by introducing new programs and innovative ideas. Aqua-Aston has worked extremely hard to propel profits to unprecedented levels despite the pandemic. For that, I will forever be grateful.
– M. YAMAGUCHI & C. WONG
We joined the Aston rental program when we purchased our first condo about 20 years ago. When we bought a second condo ten years later, we were delighted to have Aqua-Aston also look after that. We have been completely satisfied with all aspects of the rental program. Because we live thousands of kilometers away, it is comforting to have confidence that your condos are being well cared for and checked daily. Aqua-Aston has highly competent staff onsite to deal with maintenance and repairs. The General Manager, Front Desk, Maintenance, and Housekeeping staff is excellent and invariably greet you with a smile and an Aloha.
We bought our unit at the Maui Banyan in 2011 and have been part of the Aston rental program ever since. We have come to know the Aston staff very well. They treat us as Ohana. We miss them when we are not there, and it is a pleasure to feel their Aloha Spirit when we return. The Aston team is aware of the condition of our unit at all times, which they maintain in a spic-and-span condition, and any concerns we have are dealt with promptly. We know guests also feel the Aloha Spirit from the staff. Perhaps the best indicator of guest satisfaction with Aston are the overwhelmingly positive comments left in our Guest Book. They praise the quality, cleanliness, condition, and appointments of the unit, the appearance and maintenance of the grounds and facilities, and the friendly staff. We are confident that our association with the Aston Rental Program benefits us as owners and our guests.
– B. & B. STONE Aqua-Aston General Manager since 2005As your partner, our goal is to ensure that your investment is a success that works for you while you are away and can be enjoyed when you are on Maui.
Sincerely, Terry Dowsett