Aquatic Leader Fall 2013 by American Pool Enterprises, Inc.

SPOTLIGHTS:

Silent Signals, Paint vs. Plaster, Blue Linings, Doggie Paddle and How Do I Use a Test Kit?

WATER FEATURES AND SPRAYGROUNDS MAKE A STATEMENT

2 Aquatic Leader Magazine FALL 2013

TABLE OF CONTENTS

CONTENT

4 6 10 11 13 15 16 18 21 23 26 27 29 30

Message from Mitch The Whoosh Factor How Do I Use a Test Kit? Top 10 Need-to-Knows at Your Community Pool Silent Signals Industry Update Sandy Beaches Client Spotlight Paint vs. Plaster

Take a Closer Look Doggie Paddle Blue Linings 15 Ways to Connect with Your Lifeguards Reflections / Maryland

FEATURES

The Whoosh Factor

By Chad Brewer As water features continue to become more interactive, the industry has introduced spraygrounds. Once only available in large water parks, these are now seen everywhere.

Top 10 Need-to-Knows at your Community Pool

A No-Cost Solution to Your Seasonal Staffing Needs

By Daniel Kessel Hotel Maids

Still learning the ins and outs of pool management? We have come up with the ten most important items you need to know about your pool.

Waiters / Waitresses Kitchen Staff Janitorial Services

Sandy Beaches

Bell Services

By Leah Vogely

Front Desk Clerk Retail

Chapel Beach Club in New Jersey was a full clubhouse complete with two pools. However, last October the club was turned upside down by Hurricane Sandy.

Food Service And much more!

Paint vs. Plaster Call us today for your staffing solution.

By Tom Leonard and Jay Facchiano Even with attentive care and perfect water chemistry, a pool's finish won't last forever. Is a pool better off being plastered or is a coat of paint the best option?

Work & Travel

A division of American Pool Enterprises, Inc.

1-866-446-2872 www.unitedworkandtravel.com

FALL 2013â&#x20AC;&#x201A; Aquatic Leader Magazineâ&#x20AC;&#x201A; 3

Creators CEO / Mitchell Friedlander Creative Director / Leah Vogely Copy Editor / Laura Laing Graphic Designer / Michael Boys

Contributors Chad Brewer

Message from Mitch Building the Future

John Dugan Jay Facchiano

he aquatic facilities industry is unique. Sure, swimming pools and spas are designed for fun and relaxation, but everyone knows that when improperly constructed or maintained, these facilities can be dangerous. From faulty workmanship performed by unlicensed contractors to non-compliant equipment and regulatory issues, there is a variety of situations that jeopardize the health and well-being of swimmers. Cutting corners should never be an option when the safety of your patrons is at stake.

Steve Farley Mitchell Friedlander Sabraya Ghale Matt Huson Daniel Kessel Tom Leonard Chris Marcano Harrison Oztemel Michelle Porter Leah Vogely

Publishing notes Aquatic Leader Magazine™ is published semi-annually by American Pool

With this in mind, this issue of Aquatic Leader™ is focused on one of our biggest passions — construction in the pool industry. We dig into the pros and cons of your pool’s surface and spotlight a full pool rebuild in the wake of Hurricane Sandy. We also explore splashing, gushing and bubbling spraygrounds, which can be a smart solution for meeting ADA requirements at your wading pool and feel like a living, breathing part of your community.

Enterprises, Inc. It can be viewed online at: www.americanpool.com/aquaticleader Please send reprint requests and letters to: Aquatic Leader Magazine American Pool Enterprises, Inc.

Additionally, we empower our readers with articles that explain how to use a test kit and how to spot a drowning victim. (It's not as dramatic as you may think.) And then there are the top ten things that new board members or property managers should know about their community pool. Follow that with advice on how to connect with your lifeguard staff, and you will be ready for anything!

11515 Cronridge Drive, Suite Q Owings Mills, MD 21117 P. 1.877.920.7665

As always, I hope you enjoy this edition of Aquatic Leader™ magazine as much as we enjoyed creating it.

General information about the company and its services may be found at

Professionally yours,

www.americanpool.com.

Advertising Partners Alliant Insurance Services, Inc. AquaCal AutoPilot, Inc. BCI Burke Company, LLC Hayward Commercial Pool Products Merlin Industries, Inc. Natural Chemistry Pentair Commercial Aquatics

Mitchell Friedlander Chief Executive Officer American Pool Enterprises, Inc. Family of Companies mfriedlander@americanpool.com www.americanpool.com

Photograph by Leah Vogely

FALL 2013 Aquatic Leader Magazine 5

The Whoosh Factor | Feature

WRITTEN BY CHAD BREWER ILLUSTRATIONS BY MICHAEL BOYS

Gushing water hydrants, oscillating lawn sprinklers and simple garden hoses — for

generations, these have been easy, cheap and fun ways to cool down in the summer. In the heat of New York City in August, kids and grownups alike have found respite in the powerful flow of water from a city hydrant. In quiet suburbia, it is the sprinkler or garden hose that has offered a cool spray on a stifling afternoon.

6 Aquatic Leader Magazine FALL 2013

hese days, community pools provide the same entertainment, with interactive water features and spray pads. As pools have evolved over the last 40 to 50 years, they have transformed from simple three- to 10-foot plaster tubs to recreational attractions with steps, diving boards and lighting effects. In the 1980s, the umbrella fountain was introduced, which began the age of the in-pool water feature. In the years that followed, pool water levels decreased, allowing for an uptick in the installation of never-before-seen fountains and spray elements — or water playgrounds. These include shallow water,

manufacturer of spraygrounds. “Growth in sprayground construction, attendance and desire has been shown to be on a fast and steady rise over the last decade.” And it’s no wonder. While the initial costs can be steep, spray parks are relatively inexpensive to maintain. Modern spraygrounds include no standing water — anything with two inches or more is considered a wading pool — which means lifeguards are not necessary. Filtration and sanitation systems are simple, and spray parks can actually conserve water. What started out as simple, waterspraying pipes, have now become more elaborate features, with clever themes that appeal to children and families alike.

Making the right choice Spraygrounds offer a wide variety of features. The target audience, patron’s ages and the environment itself can help to determine which options are best. The most common features are spray nozzles embedded in a concrete pad. With flush fittings of different finishes, these can offer soft mists, full geysers and everything in between. Raised water features include rainbows of colored water, umbrellas and tumbling buckets. Moveable water attractions allow patrons to swivel the spray in different directions. Dance features sync sprays with popular music, offering choreographed displays that encourage patrons to boogie.

slides, spray jets and other simple structures. Operating pretty much the same way as traditional pools, water features depend on the same kind of filtration and sanitation equipment. In essence, water playgrounds are wading pools with water returning through fountains and sprays, rather than typical return fittings. As water features continue to become more interactive and elaborate, the industry has introduced spraygrounds. Losing the wading pool, patrons play on slip-resistant surfaces that shoot streams of water from the pad itself or aboveground features. Once only available in large water parks, these features are now

seen at retail sites, municipal buildings, apartments, homeowner communities and even private homes. In fact, spray parks are the No. 1 requested feature for new and renovated facilities. In its annual survey, Recreational Management magazine polled 2,100 recreation professionals, finding that 20 percent plan to add splash play areas to their facilities in the coming year. In addition, the number of facilities with these features has increased from 23 percent in 2012 to 26 percent in 2013. “The future of the splash pad industry is very promising,” says Mark Williams, CEO of Rain Drop Products, an Ashland, Ohio

Spray parks are the no. 1 requested feature for new and renovated facilities.

For the younger set, aquatic animal themes are a growing trend in the industry. With funny faces and inviting colors, turtles, fish, alligators and crabs emit a gentle spray of water. In fact for younger patrons, spray pressure is a big consideration. “Toddlers being introduced to water prefer constant, low-flow features that remain on the ground, because they don’t like being surprised by water,” Williams says. “Young children prefer more playful features, such as small, climbable structures, slides or themed fountain sprays. Older children like parks with higher flow features, interactive features and random spray sequences. So, for the older audience, dumping buckets, large structures,

water cannons or any cause-and-effect structure is preferable.” From simple misting to completely themed parks, the combinations are limitless. In fact, creating zones for different ages can offer the most flexibility. Not only can the features of each zone be tailored to particular age groups, but this design can also help offer some separation between rowdy older children and toddlers. “With our design process, customization is bound only by imagination,” Williams says. “We have tools that allow us to take almost any design concept and turn it into a finished product. We have the ability to make one-time theme products, or create an entire

FALL 2013 Aquatic Leader Magazine 7

The Whoosh Factor | Feature

new themed line.” Popular themes include pirate ships, underwater adventures and water mines. Pressure plates and activator buttons have expanded the options of more traditional spray pads. Plates sense when someone is in a section of the pad, sending a signal to a solenoid valve, which turns on the features in that area. Activator buttons are completely controlled by patrons. These offer two benefits: Water is not running when no one is on the pad, and patrons control how they interact with the water features. Spray park construction is straightforward. A company that specializes in this market can offer advice, as well as design the facility with a particular patron in mind.

These features gush up into the air.

crazy cactus

Upstream jet

toolip jet

crocodile steve

drizzle drop

Playing It Safe In most jurisdictions, spray pads follow the same guidelines as wading pools. Because the water depth is so low — or non-existent — a surge tank is used to pump water from the pad through filters and back. Gravity pulls the water into drains at the lowest point of the pad, feeding the surge tank. Of course the water must be filtered, which is typically accomplished with a media like sand, DE or cartridge filters. The water must also be treated. Because the volume of water is so small, splash pads can be maintained at spa-water disinfectant levels. UV ozonators are sometimes employed, but a secondary system, such as traditional chlorine, is required to comply with local health departments. Just like pools, regular water testing is required to prevent RWI (Recreational Water Illness) and ensure water quality. Chemical controls and automation technology can be used to help balance and maintain water chemistry. “This is important as many spray pads are found in common areas where they are not maintained by an aquatic professional,” says Scott Wicks, president of Specialty Pool & Fountain in Columbia, Md. Water features and spray pads encourage lots of physical activity like running, so it is important that the surface of the pad be slip resistant. Brushed concrete, pavers and synthetic safety coating are popular surfaces. Spraygrounds are naturally accessible for people of all ages and capabilities. With no

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These features pour down from above.

rain drop

froggy hoop

dumping trough

belle tower

These features Let You take Action.

trio of fun

water fun cannon

shower tower

aqua run

Spray pad built by Specialty Pool & Fountain

standing water, those with limited mobility — including people who depend on wheelchairs — can enjoy spray parks without special equipment, ramps or even assistance.

Plan for the future This market is fast changing, and guests can get bored with older designs. When planning a spray pad, it’s important to consider future expansions and renovations. With some spray parks, it can be relatively simple to switch out existing fixtures for new ones, suddenly updating the facility and injecting some variety. Future expansion is easier with careful planning from the start. Wicks describes the construction process.

Facilities managers should start with a set of construction plans approved by the local department of health. “Officials will probably pay particular attention to the volume of water, turnover rate, chemical-treatment system and play surface,” he says. Once the design is set and plans are drawn up and approved, construction can begin. The site must be graded and laid out according to the construction plans. Then the ground is excavated to make room for plumbing and the surge tank. Next the plumbing is installed, with pipes running from the splash pad site to the equipment or mechanical rooms. Embedded nozzles and other features, as well as the surge tank, are added, along

with the steel-reinforced concrete pad. Then mechanical equipment is installed, including pumps, filters, controls, sanitizers and valves. Finally, the splash pad is coated and decorative features are added. There’s no doubt about it: splash pads are hot items for those who want to stay cool. With so much variety — and so many benefits — it’s easy to see why. "Because the benefits are diverse and the associated risks are low, we believe the concept will become ubiquitous among aquatics,” Williams says. “This business is vastly interactive and creative. That creativity will continue to evolve products to meet the needs and desires of our end-users.”

FALL 2013 Aquatic Leader Magazine 9

How Do I Use a Test Kit? | Maintenance Spotlight

How do I use a test kit?

By Matt Huson

Blue water is great. Green, not so wonderful. Luckily, monitoring pool water with simple kits can prevent problems with pool water — from an algae infestation to plaster damage. Test kits reveal a number of important facts: chlorine, pH, total alkalinity, calcium hardness and cyanuric acid levels. General chemical guidelines are provided with the kit, but pool owners should also consult local health department for requirements in their area.

WHAT TO TEST FOR Chlorine

Total Alkalinity

The right balance of chlorine kills algae, bacteria and other organisms. However, too much chlorine can damage your pool surface, filtration system, bathing suits and skin.

Water’s pH is the secondmost important characteristic of healthy pool water. When pH is very high or low, chlorine is less effective. Low pH can make the water uncomfortable for swimmers.

Alkalinity is an indicator of how easily pH can be changed. If alkalinity is too low, the pH has a tendency to bounce and not remain at 7.5 pH. If alkalinity is too high, pH can creep up.

Calcium Hardness

Cyanuric Acid

Calcium helps prevent water from pulling ions from pool plaster, grout or metal. However, if the water contains too much calcium, it will deposit on the pool surface and tile and may cloud the water.

Cyanuric acid absorbs UV rays, which can lower chlorine levels. Too much of it decreases the effectiveness of your free chlorine and can potentially increase combined chlorine levels.

Chlorine

Total Alkalinity

Calcium Hardness

Cyanuric Acid

1. Fill the small comparator tube with pool water to the 9 mL mark. 2. Add 5 drops R-0001 and 5 drops R-0002. Cap and shake to mix. If chlorine is present, the sample will turn magenta. 3. Match the resulting color with the colors on the comparator. Record as parts per million (ppm) free chlorine (FC). 4. Add 5 drops R-0003. Cap and invert to mix. 5. Match color immediately. Record as ppm total chlorine (TC). 6. Subtract free chlorine from total chlorine. Record as ppm combined chlorine (CC). Formula: TC - FC = CC.

1. Fill the large comparator with pool water to the 44 mL mark. 2. Add 5 drops R-0004. Cap and shake to mix. 3. Match the resulting color with the colors on the comparator. Record as pH. 4. If pH is too high, add R-0005, drop by drop. After each drop, count, mix and compare with color standards until desired pH is matched. See acid demand test treatment tables to continue. 5. If pH is too low, add R-0006, drop by drop. After each drop, count, mix and compare with color standards until desired pH is matched. See base demand test treatment table to continue.

1. Rinse and fill the large comparator tube with pool water to 25 mL mark. 2. Add 2 drops R-0007. Swirl to mix. 3. Add 5 drops R-0008. Swirl to mix. Sample should turn green. 4. Add R-0009, drop by drop. After each drop, count and swirl to mix until color changes from green to red. 5. Multiply drops in step 4 by 10. Record as parts per million (ppm) total alkalinity as calcium carbonate.

1. Rinse and fill large comparator tube with pool water to 25 mL mark. 2. Add 20 drops R-0010. Swirl to mix. 3. Add 5 drops R-0011L. Swirl to mix. If calcium hardness is present, sample will turn red. 4. Add R-0012, drop by drop. After each drop, count and swirl to mix until color changes from red to blue. 5. Multiply drops in step 4 by 10. Record as parts per million (ppm) calcium hardness as calcium carbonate.

1. Rinse and fill CYA dispensing bottle (#9191) with pool water to 7 mL mark. 2. Add R-0013 to 14 mL mark. Cap and mix for 30 seconds. 3. Slowly transfer cloudy solution to small comparator tube until black dot on bottom disappears when viewed from above. 4. Read tube at liquid level on back of comparator block. Record reading as parts per million (ppm) cyanuric acid.

Optimum level: 1.5-10 ppm

Optimum level: 7.2-7.8

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This is a DPD Colorimetric test kit from Taylor. It uses a specific series of reagents to test the water and produce a precise reading.

Optimum level: 80-120 ppm

Optimum level: 150-400 ppm

THINGS TO REMEMBER

1. Always rinse testing comparator before use. 2. Avoid filling the comparator from the surface of the water. 3. Always use the test caps when testing for chlorine and pH. 4. Always store in a cool, dry place away from direct sunlight.

Optimum level: 30-50 ppm

When unsure, refer to the book that came with the test kit. It has instructions, explanations and chemical addition recommendations.

S W O N K O T D NEE TOP 10

L O O P Y T I N U OUR COMM

AT Y

By Daniel Kessel

Are you a new property manager or board member? Are you still learning the ins and outs of pool management? No matter your experience, we have come up with the ten most important items you need to know about your pool — from required paperwork to budgeting for equipment.

KEEP AN INVENTORY OF YOUR POOL EQUIPMENT PREPARE YOUR POOL FOR THE WINTER An inventory can help you anticipate repair and replacement, so it should include age and condition, as well as where and how the equipment is stored. Check this list for telescopic poles, skimmer nets, 18-inch brush, vacuum hose, vacuum head, skimmer baskets, weirs, shepherd hook, ladders, escutcheon plates, ladder bumpers and chlorinators. Each item has its own normal expected lifetime. Storage conditions are just as important as when it was purchased. Equipment should be stored away from chemicals, in a dry, elevated space, like a winterized bathroom or lifeguard room.

KNOW THE AGE OF YOUR POOL'S SURFACE Pulling the motor will protect it from the elements and lengthen its life. Algaecide, a chemical treatment, can help keep the water clear throughout the winter months. Other winter water treatments may also extend the life of your pool's surface. Lowering the water’s level during the off-season will help to prevent cracked tiles or skimmers due to freezing water. Additionally, reclaiming the existing pool water in the spring can save a significant amount of money on your water bill. You should know if any of these measures have been taken in the previous season.

No matter the materials, replacing or repairing the pool’s surface can be a big-ticket item. But with proper care, you can minimize these costs. Monitor an aging surface carefully. With age, the pool floor and sides can become rough, making them uncomfortable to walk on or touch, and may even cause injury. A plaster surface is usually refinished every eight to 10 years, so knowing when this was last done will help you determine if you have had proper surface care. Ask your pool service provider for details about your surface.

KNOW THE AGE OF YOUR MAIN DRAIN COVERS KEEP AN INVENTORY OF YOUR POOL FURNITURE According to federal regulations, main drain covers must be compliant with the Virginia Graeme Baker Act (VGB). These covers have factory-stipulated lifespans and are required to be replaced based on the type. For example, the Hayward WGX1048E Round Main Drain Cover has a lifespan of seven years, whereas the DS360 Round Main Drain Cover has a lifespan of three years. These are the same size and work with the same frame, but each has a different lifespan. Two years ago, a recall of drain covers that initially passed the VGB requirements were found to be noncompliant. In response, there were retrofits made available for many of these covers.

ENSURE YOUR FACILITY IS ADA-COMPLIANT Your pool furniture should be cared for both in-season and out-of-season. Again, you want to track age and condition, as well as where and how the furniture is stored. List the correct number of chairs, tables, side tables, lounges and umbrellas. Just as pool equipment has a shelf life, so does pool furniture. Lounges and chairs may suffer from broken straps or a table may have a cracked top that needs to be replaced. Repairing damages instead of replacing the furniture can save you time and money. Remember, it can take up to eight weeks or longer to order a new part or replacement.

The Americans with Disabilities Act issued new requirements in 2010. Be absolutely certain that your pool is meeting these guidelines. Contact your pool service provider or your local health department for details. Different requirements apply to different types of facilities. Additionally, be sure that your ADA paperwork has been properly completed and filed. If your pool has a lift, make sure it meets ADA guidelines and has been properly maintained. Check that you have the requisite documentation for the lift that demonstrates compliance.

FALL 2013 Aquatic Leader Magazine 11

Top 10 Need-to-Knows About Your Community Pool | Maintenance Spotlight

KNOW IF YOUR FACILITY IS REQUIRED TO HAVE AN AED UNIT An automated external defibrillator (AED) is a portable device used to diagnose a cardiac issue and defibrillate a victim, if necessary. Some states and municipalities require an AED at pool facilities. Check with your pool service provider or local health department for information about local laws. If an AED is required at your pool, get up to date on how it has been stored and maintained. If your facility leases an AED each year, review that process. Whether leasing or owning, make sure your pool has a designated AED coordinator, who submits the requisite paperwork.

CALCULATE THE ANNUAL EXPENSES OF YOUR POOL Some pool equipment must be replaced annually. These items have a shelf life of one year or less and should appear on a spring parts list each season. Here is a common list: test kit, reagents, first aid kit, bloodborne pathogens kit, hazmat kit, injection fittings and flex tubes. When creating a pool-parts budget, expect to purchase these items ahead of time. This allows you to start with annual expenses and then add any long-term replacements from your inventory list.

KNOW WHO TAKES CARE OF YOUR POOL PERMIT COMPLETE AN OPENING AND CLOSING COMPLIANCE REPORT In most circumstances, facilities must file an annual pool operating application or permit. The cost of this permit varies, depending on the county, state and locality. Your pool service provider and local health department will have this information, if it is not on file. Make note of when the permit application is due, as many local authorities charge a late fee if the application is late. Also, be sure that any other required paperwork is turned in with the permit. For example, some states require that an ADA affidavit, a worker’s compensation document or even the lifeguard’s certifications be submitted at the same time as the pool permit.

Compliance reports are completed after a health department inspector visits the site, detailing needed repairs or issues with the facilities. Past reports are invaluable in assessing previous and current problems. In addition, they outline required steps that must be taken before the next opening or closing. When you know about any required repairs, you can plan ahead of time. Your pool service provider or local health department official can provide the most recent report, if you don’t have it.

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SilentSignals The true signs of drowning

By Sabraya Ghale

or many parents and grandparents, there is nothing better than taking kids to the swimming pool on a warm, sunny day. Sadly, most aren’t aware of these startling statistics: Drowning is the second leading cause of unintentional injury or death for children ages one to 14 years and the fifth leading cause of death for people of all ages. Thankfully, you can learn the signs of drowning and how to prevent it. The average person might think that a drowning person will scream and struggle violently. Actually, the opposite is what typically happens. Drowning is usually quick and silent. However, it’s important to remember that every drowning is different. Drowning occurs when a person’s airway is submerged under water and respiratory impairment begins. If this process is not halted, it can lead to death. Unfortunately, our natural instincts can be counterproductive. A conscious person will try to hold his or her breath, which actually uses up more oxygen. At some point the victim will need to take a breath, swallowing large amounts of water. A gruesome cycle begins when the victim tries

to cough up the water or swallow it, gasping in more water. At this point, air is not able to reach the lungs, which causes involuntary breath-holding and then laryngospasm (a sudden closure of the larynx, or windpipe). After swallowing large amounts of water, oxygen levels fall. Suddenly, the instinctive drowning response occurs: Tilting the head back and paddling with the arms in an effort to raise the mouth long enough to breathe. The victim is not able to move his or her legs, shout out for help or keep upright. This process takes no longer then 20 to 60 seconds. In this short time, the victim does not even seem to be drowning but may in fact look to be swimming safely. As oxygen levels decrease, the potential of cardiac arrest increases. Once a victim is submerged, cardiac arrest can occur within three minutes. Brain damage or death can occur in fewer than four to six minutes. When an unconscious victim with an airway closed from laryngospasm is rescued, there is a good chance of full recovery — but only if ventilations are given within 90 seconds to two minutes. Bottom line is this: Minutes, even

Drowning is the second leading cause of unintentional injury or death for children ages ONE to 14 years and the fifth leading cause OF DEATH for people of all ages. Learn to identify the true signs of drowning and how to prevent it. seconds could mean the difference between life and death. The Red Cross lists the following signs and behaviors associated with an active drowning victim. Look for these signs: »» Cannot call out for help because his or her efforts are focused on getting a breath. »» Works to keep the face above water in an effort to breathe. A young child may be in a horizontal facedown position during the struggle because he or she is unable to lift the face out of the water. »» Has extended the arms to the side or front, pressing down for support. »» Is positioned vertically in the water with no supporting kick. A young child may tip into a horizontal facedown position. »» Might continue to struggle underwater once submerged. »» Eventually, will lose consciousness and stop moving. Drowning is a scary prospect, but it is preventable, and in the right circumstances, it can be survived. Learning the signs of drowning is a critical aspect of pool ownership and management.

How can drowning be prevented? The most important factor is strong swimming skills. A study conducted by the Eunice Kennedy Shriver National Institute of Child Health and Human Development showed that among 61 children (from one to four years old) who had drowned, only three percent had taken formal swimming lessons. Parent interviews suggested that their children were not skilled swimmers, with only five percent able to float on their back for 10 seconds. But even when children know how to swim, constant supervision is key. Along with learning to swim, there are multiple layers of protection that can be taken to prevent drowning.

1. Fence it in. Pools should be surrounded

with a fence at least four feet tall. Slatted fences should have no gaps wider than four inches, so children cannot squeeze through. 2. Watch swimmers in and around the water. There should be a lifeguard or designated person who can swim — and knows CPR — responsible for watching the water. This should be the only responsibility of this person. Do not rely on any device, like floaters or noodles, to keep children safe. 3. Learn Cardiopulmonary Resuscitation (CPR). In the time it might take for lifeguards or paramedics to arrive, CPR skills

could save someone's life.

4. Remove toys from the water. A child may fall into the pool, while trying to retrieve a toy.

5. Use U.S. Coast Guard approved life jackets. Do not use air-filled or foam toys, such as water wings, noodles or innertubes, in place of life jackets. These toys are not designed to keep swimmers safe. Remember, these are not a substitute to parent supervision. 6. Teach kids not to hold their breath for fun. It's dangerous for them to play breathholding games underwater. This can cause them to pass out (a phenomenon called shallow water blackout) and drown.

2013 Aquatic Leader Magazine 13 FALLFALL 2013 Aquatic Leader Magazine

Disappearing Act | Safety Spotlight H a y w a r d ® C o m m e r c i a l Po o l P r o d u c t s

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So universal: CrystaLogic’s 12V, 2-wire, all-plastic lights are versatile and easy to install. They’re also the only UL listed to retrofit virtually any installed niches, allowing most lights to be upgraded.

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14 Aquatic Leader Magazine FALL 2013

INDUSTRY UPDATE

Aquatic Leader brings you compliance, regulation and industry updates that affect your pool and property.

WADING POOLS As the aquatic industry moves toward better public access to all aquatic facilities, the rules present in the 2010 Standards for Accessible Design remain an important topic for all commercial pool owners. In the past year, there have been many lawsuits filed against properties that have not yet met these requirements. The code has been written to ensure accessibility to main pools, spas and wading pools by persons represented by the Americans with Disabilities Act. The list of acceptable retrofits has been identified for the main pools and spas, but what are the current options for wading pools? A sloped entry is the acceptable modification for a wading pool. This requires a proper amount of deck area so that space

1. I provide grip when you climb toward the stars. A hand, a foot, next hand, next foot. What am I?

4. Sometimes I curve, and sometimes I'm straight. You'll find me on the edge, a decorative cap. What am I?

requirements for the beach entry are able to be accommodated. Additionally, a contractor must maintain proper slope requirements, increase filter capacity/ flow, modify plumbing lines and evaluate

2. I am part of the ground, but I never grow. Months and months pass and you'll never have to mow. What am I?

safety barrier fence lines. This compliance item is structural. That means that it should be considered a renovation project. A popular alternative is to transform your wading pool into a sprayground.

3. I lay below your feet, but you can never see me. I'm tough and durable, yet soft and comfortable. What am I?

5. I'm on level

6. I am deep in

with the leaves that drift to the surface. I keep the water's edge clean and pristine. What am I?

some places and shallow in others. But I am always beneath you in the sparkling water. What am I? ANSWERS ON PAGE 19 2013 Aquatic Leader Magazine 15 FALLFALL 2013 Aquatic Leader Magazine

Sandy Beaches | Renovation Spotlight

Sandy Beaches THE CHAPEL BEACH CLUB REBUILDS AFTER HURRICANE SANDY DEVISTATES THE COAST OF NEW JERSEY

ARTICLE & PHOTOGRAPHY BY LEAH VOGELY

hapel Beach Club opened its doors in 1988. This members-only club located in Sea Bright, New Jersey provides beachside cabanas and a full clubhouse complete with swimming pools, a high-end snack bar and professional staff. However, on October 29, 2012, the bright and breezy club was turned upside down by Hurricane Sandy. "The club was gone — the entire main structure was just gone," says Chapel Beach Club owner Sandy Mulheren. Even though the hurricane and club owner share a first name, Mulheren had other things on his mind on that fateful day, as his cabanas surfed the waves

16 Aquatic Leader Magazine FALL 2013

and sand overwhelmed his business. The club originally had two pools on the property — a main lap pool and a smaller kiddie pool. After the storm, the only remaining structure was the sand-filled shell of the main pool. "The larger pool had lifted out of the ground and was split in two,” says Brian Bergeski, Vice President of Construction at American Pool in New Jersey. “All the equipment was gone. The pipes were gone and the deck was gone. And the kiddie pool was completely wiped away." Despite the amount of work that needed to be done, Mulheren wanted to get the beach

club back up and running by Memorial Day. After drawing up the plans, Bergeski and his crew got to work removing debris from the pool shell. It took about a week to clear everything away before the team could assess the structure that remained. With the project starting in April, they had very little time to complete both pools before Memorial Day. "It was a challenging timeframe. But we managed to do it in two months," Bergeski says. Throughout the design process, the owners selected details and design elements — from accent tiles shaped like starfish and shells to a cartoon-like palm tree that gushed water at the center of the kiddie pool.

otos ach ore phha View m pel-be /c om .c pool american

Additionally, both pools were built as green as possible. Upgrades included energy-efficient motors that use less power than a household hair dryer, salt systems that save Mulheren thousands of dollars on chemicals each month and LED lighting. "We installed more than 20 color-changing LED lights,” Bergeski says. “Those 20 lights use less power than one traditional 500-watt halogen pool light, and the salt systems will pay for themselves within a year." In addition to the green equipment, upgrades to the control system were put into place. A new PLC (programmable logic controller) panel now controls all the water

features. Actuated valves allow the owner to turn features on and off with the touch of a button. Mulheren's cell phone also connects to the system so that he can remotely control the waterworks. Structurally, the pool needed some modifications. Originally two feet above sea level, the plans called for both pool and deck to be raised an additional eight feet above sea level. This is when weight became an issue. Beach sand can only hold so much, so with a pool that weighs around 250,000 pounds soaking wet they needed a strong yet lightweight material to hold it in place. Instead of heavy stone, they opted for a lightweight

aggregate, called rotary kiln expanded slate lightweight aggregate. "It weighs a third of what stone weighs,” Bergeski says. “They use this material for highways and bridges — like the Woodrow Wilson Bridge that reaches across the Potomac.” After all was said and done, Mulheren was very positive about the final product. "I was very pleased and everything has worked well since,” he says. “We also did a service contract, and the service that they have given us has also been great. Everyone that was involved in the project was very nice and they put a lot of extra time and effort into getting things finished."

FALL 2013 Aquatic Leader Magazine 17

Interview | Client Spotlight

CLIENT SPOTLIGHT

Vicki Brick General Manager of Brick Bodies Interviews and insight from seasoned property managers, board members, commercial pool owners and more. Interview by Mitchell Friedlander

Vicki entered the fitness industry six years ago as a membership counselor at Brick Bodies Reisterstown, where she led the company in sales six months in a row. Currently, Vicki Brick is Vice President of Brand Management for Brick Bodies Fitness Services and the General Manager of their new 58,000 square foot Brick Bodies Padonia. As the VP of Brand Management, Vicki helps with marketing and branding decisions as well as strategic planning.

What is the history of Brick Bodies — how did this Maryland fitness company get its start? In 1981, my mom was working as a nurse and my dad was working as a recreation director. They were always looking for ways to make additional income as neither of them worked full-time. My dad got a side job as an aerobics instructor, but misunderstood that he would be teaching women's aerobics instead of the core exercises of running, biking and swimming. He convinced my mom to help him, since she had a minor in dance from college. The first aerobics class my mom ever took was the one she taught! They gradually improved and built up a strong following. In 1985, they both quit their jobs and decided to get into the fitness industry full-time. My dad borrowed money from his parents to buy their very first club, Padonia Fitness Center. Over the last 28 years, we have opened five co-ed facilities, called Brick Bodies, and two women-only facilities, called Lynne Brick’s Women's Health and Fitness. How does Brick Bodies stay relevant in a competitive fitness industry? We strive to make our clubs comfortable and affordable through the use of creative design, great programs and knowledgeable instructors. We design our clubs with the principles of Feng Shui, which is the management of flow and energy in a space. We incorporated these concepts as we built our newest club, Brick Bodies Padonia, and we will be renovating our

18 Aquatic Leader Magazine FALL 2013

existing clubs within the next year using the same principles. Out of five facilities, three have pools — what role does Aquatics play in the “Brick” fitness philosophy? We are able to cater to people’s different goals with our lap pool, therapy pool and whirlpool. Aquatic exercise can make people feel better, lose weight, relax, train or rehabilitate. Not everyone can take a biking class or run on a treadmill, but everyone can experience the benefits of aquatics. What are some of your most popular classes or programs at the pool? Our most popular classes include our arthritis and therapy classes, Aqua Zumba, H20 Run, lifeguard certification and our Aqua Boot Camp classes. Our swim lessons are also very popular for adults and children and are offered as both private lessons and group classes. How has the Brick Bodies vision of the pool area evolved with each new facility? When we built our first pool at our Reisterstown location, we really didn’t have much experience with aquatics. We made mistakes in design and programming because we didn’t really know what to expect. It’s said that good judgment comes from experience and experience comes from bad judgment. We made plenty of mistakes at our Reisterstown location, and we put the lessons we learned to work in our Padonia location. For example,

we choose the wrong deck material, didn’t add enough windows, didn’t realize the aquatic environment could damage some of our equipment, installed the wrong HVAC system and had an exposed ceiling. We had to spend additional money to correct a lot of those mistakes and are continuing to improve the Reisterstown location to look more like our Padonia location. How did you decide on the design of your new aquatics facility in Timonium, MD? What are some of the new features? As we built our Padonia aquatic facility, we knew our pool would serve a variety of functions. We wanted an aquatic center that looked great and was easy to maintain. We knew lap swimming is always popular so we have a six-lane pool. Additionally, we knew that people like aqua aerobic classes, so having six lanes allowed us to designate two lanes to classes at certain times of the day and still have four lanes available for lap swimming. As we incorporated Feng Shui into the design, we wanted lots of natural light. We added six additional windows to the structure of the building. We also chose neutral colors, like grey decking and wall tiles, and added pops of color with blue banding in the ceiling and accent tiles. We built a larger family changing room, so that parents don’t have to use the main locker rooms when they bring their children to the pool. We selected a different pool deck, put in a drop ceiling, made sure everything was rust resistant and put our sound system/group exercise system in an office away from the pool deck. Extra storage rooms were built in to decrease clutter on the pool deck. We added showers on the deck to make it easy for people to shower before entering the pool. With a bathroom installed on the pool deck, members don’t have to walk, soaking wet, all the way to the locker room. We also use a UV filtration system, which helps us keep the chlorine levels down. Our members love it! How do you vet a pool service vendor for large projects like a new pool build? We interviewed different companies as a team, looking for a company with a lot of

Brick Bodies Padonia built by Specialty Pool & Fountain

experience in the aquatics industry. We wanted a company that could help deliver our vision while meeting the ever-changing deadlines of construction. In the end, we decided to work with the same company we had hired to maintain our Reisterstown location. We had established a trusting relationship with them and knew they would deliver a world-class aquatic center.

Photograph by Leah Vogely

How do you see Aquatics evolving in the fitness industry in the next 5 to 10 years? The fitness industry once focused on strength training and weight loss. Now fitness is a central part of our health and well-being. Today, people realize the need for variety in their training and we've seen an increase in low-impact exercise. A pool allows people to work out while decreasing the strain to their joints. Some

1. I am a climbing hold I help you climb on a wide variety of playground equipment.

2. I am artificial turf

I provide a safe and lowmaintenance surface for parks and playgrounds.

2 3

3. I am padded infill

I absorb impact and create a lasting, healthy play environment.

people join health clubs just to use the pool, while others use the water to complement land exercises. Now more than ever, a pool is an important part of fitness centers, as members are looking for alternative ways to train. Interested in being featured in a Client Spotlight interview? Email us at aquaticleader@americanpool.com to throw your hat into the ring.

4. I am coping

I cover the entire perimeter of the pool and help swimmers get in and out of the water.

5. I am tile

I visually compliment the pool and make it easy to clean the waterline.

6. I am plaster

I cover the surface of the pool, affecting the texture and water color.

2013 Aquatic Leader Magazine 19 FALLFALL 2013 Aquatic Leader Magazine

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20 Aquatic Leader Magazine FALL 2013 autopilot.com 2737 24th Street North • St. Petersburg, FL 33713 • 727.823.5642

aquacal.com

WHICH FINISH IS BEST?

BY TOM LEONARD AND JAY FACCHIANO

FALL 2013 Aquatic Leader Magazine 21

Paint vs. Plaster | Renovation Spotlight

ven with the most attentive care and perfect water chemistry, a pool’s finish won’t last forever. Eventually, the surface will need to be refreshed or refinished. How often this is required depends on the finish itself. The real question is: What's the best pool surface? Is a pool better off being plastered or is a good coat of paint the best option? The short answer is that there may not be a "best" option for every pool. Property managers and boards should take their budget, current surface and age of the pool into account when considering the best pool finish for the community pool. Environmental factors may also influence your decision — for example, a pool located on a rooftop in New York City may have more limited options than a large in-ground pool in the suburbs. Additionally, there are regulations for commercial swimming pools that pertain to the pool finish. For example, a dark gray or dark blue finish may not be allowed according to safety regulations enforced by your local health department. Often, commercial pools require a light or white finish so that swimmers may be easily seen underwater. This helps safety personnel respond quickly to signs of drowning or in-pool injuries. The debate between paint and plaster is ongoing. The best solution is to weigh the pros and cons and make an informed decision with a pool professional. Here is some more information to get you started:

PAINT Today, acrylic- or water-based, epoxy-based and rubber-based paints offer a wide range of pool painting options. Pool owners chose paint for its seamless, smooth finish and the variety of color options available. It is also easy to clean and can last for many years if taken care of properly. However, home and commercial swimming pool owners have found that painting presents a set of problems that can be costly to maintain and repair in the long run. Acrylic paints are less durable than epoxybased paints, but do not require a catalyst or hardener, so they are easier to apply. However, reapplication is necessary every two to three years. Epoxy-based products require mixing resin and hardener under very specific application conditions. Unlike acrylic paints, epoxy paints can only be applied over

22 Aquatic Leader Magazine FALL 2013

Cracked paint in need of repair

Waterblasting prepares the surface for plaster

Pool crews apply a fresh coat of paint

Aggregate plaster is applied to a pool's surface

unpainted surfaces or a previous epoxy-based layer. However, with proper application and maintenance, epoxy paint can last up to 10 years. As with any paint job, prep and application are critical considerations, before and after the job is done. Painting a pool surface that is not clean, dry and free of wind-blown dirt and debris can cause major problems, including peeling. In addition, each paint manufacturer has technical, product-specific guidelines for temperature and humidity during paint application. Preparation for the painting process can be tricky. The pool shell must be completely without moisture, which typically requires at least five consecutive days of dry weather before the paint can be applied. After painting, the coating may also need two to five additional days of arid weather for the paint to properly dry and cure before refilling the pool. Once the paint is applied and the pool is refilled, the surface may blister, peel or chalk, especially if there were any application issues or if the water chemistry is less than ideal. Pool chemical treatments and cleaning tools may damage paint finishes. And if the paint peels, the pool must be completely drained. Then loose paint can be scraped off and the area can be repainted.

PLASTER Also known as cementitious surface coatings, plaster not only creates an attractive finish but is

a thicker, more rocklike surface when compared to an acrylic- or epoxy-based paint. In the early 1980s, colored aggregate, exposed aggregate and polished finishes were applied in pools as part of the many plaster options available. Contrary to popular belief, plaster surfaces are not watertight but semi-permeable membranes, allowing small amounts of moisture to slowly saturate through the plaster coating. A plaster finish can take more everyday wear and tear than most other finishes, but it will probably need some TLC every seven to 10 years. Like painting, prepping the surface is a critical first step. First, the pool must be drained. However, unlike with paint, the surface does not need to be completely dry before the plaster can be applied. If the surface was previously painted, water blasting with a high-pressure hose will remove this finish. Waterblasting offers the most reliable results, because plaster cannot adhere to paint. The surface should also be cleaned carefully, and any rough areas or chips smoothed out. A bond coat — applied with a roller — allows the plaster to adhere. Then the plaster can be applied. While replastering may seem like a much more involved process, it can be the most effective way to insure that the pool’s finish is around for a much longer time. And these days, with many colors and textures available, replastering is a great option for giving an old pool a facelift. Besides white plaster (which is made of

TAKE A CLOSER LOOK

marble dust and white cement), many alternative aggregates have become popular over the last 15 years — and for good reason. The new aggregates are much harder, creating a stronger, more durable finish. With quartz, pebble and glass beads, a variety of interesting additives add as much as 10 to 12 years to the life of a pool’s surface, as long as water chemistry is properly maintained. In the past, paint offered the most color options. Today, plaster is stiff competition. In addition, paint fades over time, losing its bright color and luster. On the other hand, the quartz in plaster brightens over time, even in wellbalanced water. There are a few drawbacks to replastering. The calcium in color-dyed plaster pools may cause mottling or white areas on the plaster surface. This shows up in darker plaster more than in light-tinted plaster because the calcium is white. All plastered pools have mottling issues, but proper water chemistry will help to reduce the amount of mottling.

THE IMPACT OF PHOSPHATES ON YOUR POOL

AND THE WINNER IS... When choosing between plaster and paint, a little professional advice can go a long way. Your pool may have unique qualities that will make a finish recommendation easy for the well-trained eye. Of course, variables like cost, durability and maintenance will also come into play. Once the decision is made, it’s important to choose the right contractor. Before signing a contract, have a faceto-face meeting. Some questions to consider include: How long will the job take? What will the finished product look like? How will you deal with problems that may arise during application? And of course, check references and ask to see a portfolio of finished projects. For plaster jobs, reputable companies will be members of the National Plasterers Council. When it comes to paint or plaster, application can be a complicated process. So choosing the right company may ultimately be the most important decision you'll make.

BY CHRIS MARCANO

ILLUSTRATIONS BY MICHAEL BOYS

n recent years, phosphates have created a great deal of buzz. While they are naturally occurring, an over abundance of phosphates can cause problems in a variety of settings. In the 1970s, an excessive quantity of phosphorous in Lake Erie spurred an abnormal growth of algae, disrupting the lake’s ecosystem. The result was drastic, and the United States and Canada responded by restricting the amount of phosphates that could be used in laundry detergents. These restrictions are still in effect today.

FALL 2013 Aquatic Leader Magazine 23

Take a Closer Look | Maintenance Spotlight

If large quantities of phosphates are not good for lakes and streams, imagine the problems they may cause in a swimming pool. Simply stated, phosphates are compounds containing phosphorous. In water, these are broken down into orthophosphates via one of three ways: oxidation, hydrolysis and enzymatic digestion. In pool water, the method is typically hydrolysis, although oxidation may play a supporting role. Most pool owners and managers are familiar with algae, a plant that grows underwater just like plants or weeds that grow in soil. In order to bloom, algae needs five key nutrients: sunlight, water, CO2, phosphates and nitrates. Of this list, only one can be removed from pool water: phosphates. In short, phosphates are plant food. When algae have access to a buffet of phosphates, it will eat and grow. On the other hand, when algae are deprived of food, it cannot survive. Calcium phosphate scale is another issue that can arise when phosphate levels are too high. A cousin of calcium scale, this often forms in warmer water and falls out of solution. In these favorable conditions, phosphate fuses with calcium to form a gritty, sand-like scale, which collects on pool surfaces and equipment. Predictably, this can wreak havoc on salt generator cells and heat exchangers. Because of its appearance and feel, calcium-phosphate scale might be mistaken for a grid issue in a DE filter. Reducing phosphate levels in pool water helps to prevent this scale from forming. But what are the sources of phosphates (or phosphorus) in swimming pools? Fertilizers are perhaps the best-known sources of phosphates. By design, fertilizers help plants grow. When fertilizer is added to grass or other plants, it can leach into the pool water, inviting algae to grow as well. Even if fertilizer is not used near the pool, rainwater and soil may contain phosphorus. Decaying leaves and other plant materials are also sources of phosphate. Swimmers and improperly draining plumbing can introduce phosphorus from shampoos and soaps. In addition, tap water may include phosphate-based sequestering agents, designed to prevent buildup in pipes. Finally, pool chemicals and tile cleaners can include phosphorus. In other words, it is impossible to avoid phosphorus altogether. The key is to prevent

24 Aquatic Leader Magazine FALL 2013

SOURCES OF PHOSPHATES IN YOUR POOL

a. detergent d. rain water

b. soap e. fertilizer

high levels of phosphorus. First, remove any organic material (including leaves) from the water as soon as possible. Vacuum and clean filters and pump baskets, and use low-phosphate cleaners and chemicals when possible. Finally, either avoid fertilizers completely or landscape the surrounding grounds so that runoff does not enter the pool water. Ordinary pool chemical kits do not check phosphate levels, but phosphate kits are available. Test the water weekly, making sure phosphate levels are 100 parts per billion (ppb) to control algae growth. In a healthy pool, orthophosphate levels are below 100 to 125 parts per billion. If levels exceed 200 ppb, algae can become resistant to sanitizers and chlorine shock. Levels above 1,000 ppb require special chemicals and treatments. To reduce moderately high levels, phosphate elimination chemicals can be added to the water to reduce phosphate levels.

c. tap water f. soil

These chemicals bind with the phosphates. Then backwashing removes both the chemical and phosphates from the water. Depending on the amount of chemical-phosphate debris, more than one backwash may be required. It’s important to remember that phosphateelimination chemicals will not remove algae or calcium phosphate scale. If these are already present, additional steps must be taken to completely clean the water, surfaces and equipment. Phosphates keep grass green and pretty in a backyard or community common area. And they’re easily introduced to pool water in a variety of innocuous ways. But when it comes to swimming pool maintenance, keeping phosphate levels low is an important step in preventing algae growth and calciumphosphate scale. Therefore, a routine check of phosphates is a good addition to any pool maintenance schedule.

FALL 2013 Aquatic Leader Magazine 25

Doggie Paddle | Feature

Doggie Paddle Pools go to the Dogs

By Harrison Oztemel Illustration by Bill Cotter

any dogs love water. And this can make the family pool an easy target for doggie dips. For pool owners who are concerned for their dog’s safety or don’t want to skim dog hair out of their pool, there are alternatives. From pet spas to aquatic therapy to petcentric pool products, the market has a range of innovative ideas for pooches and their owners.

All Under One Woof Upscale dog boarding and daycare facilities include grooming, meals, and, of course, a pool. In hot summer months, these doggie resorts are exactly what a water-loving canine needs. Pool exercise helps the dogs cool down and get in a great workout. “We have bone-shaped, in-ground pools,” says Lisa Tarr, director of marketing at Pet Paradise in Plano, Texas. “Our pools are onefoot deep around the perimeter and go to fourfeet in the middle. That’s for the jumpers.” Pet resorts are great spots for owners to board their dogs while on vacation or for a beloved pet to spend the workday. “Dogs will mainly just swim, although some will dive down underwater to collect a toy,” Tarr added. “That is something interesting to see.” Dog resorts can come with a high price tag,

26 Aquatic Leader Magazine FALL 2013

but they’re a far cry from a crate at the standard canine hotel. “Most of our rooms face the pool, so dogs can see other dogs playing and having fun outside,” Tarr says.

When the Going Gets Ruff All of that time spent paddling around in the water plays a completely different role for dogs with injuries, joint problems or who have recently had surgery. Many veterinarians now suggest aquatic therapy for rehabilitation. There are two types of canine aquatic rehab: free swimming and walking on an underwater treadmill. Both are designed for strength training and recovery from injury. The buoyancy of the water takes pressure off of the dog’s limbs, reducing impact to the injured area. At the same time, the resistance of the water applies pressure to injuries and reduces inflammation and swelling. Owners are encouraged to be in the water with their dogs, giving them extra bonding time with their pet.

Doggie Swim Days Many commercial pool owners use the end of the pool season as a reason to have a doggie swim day. This allows pool patrons to bring their furry friends to make a splash in the

community pool. A small door fee may be required to cover additional maintenance costs, and excess funds can be generously donated to

“Dogs will mainly just swim, although some will dive down underwater to collect a toy.” the local humane society. Remember: A lifeguard is an important part of any pool event, even if the guests bark and slobber.

Bet Your Bottom Collar Today, there are dog-specific pools, canine water accessories and dog life vests. These allow owners to include their four-legged friend in water activities. In addition, there are new options for safe exits and entries, just in case dogs aren’t wearing life jackets. Beach-entry pools and doggie ramps are a secure ways for dogs to swim freely in a pool. With each of these pioneering ideas, water-loving dogs and their owners can take advantage of all the fun a pool has to offer. Just add water.

BLUE LININGS PVC LINERS PROVIDE HOPE TO POOLS DESTINED FOR MAJOR REPAIRS BY JOHN DUGAN

Photography by Leah Vogely

PVC membranes are becoming a popular solution for aging pools. This type of surface can provide an alternative to a full re-build.

PICTURED: A recent PVC liner installation in West New York, New Jersey

FALL 2013 Aquatic Leader Magazine 27

Blue Linings | Feature

“

renovation costs. A series of termination joints must be welded or attached to the current pool surface providing the contact points for the PVC liner. The liner is then heat welded to each of these joints, making a watertight seal throughout the pool. A fleece material is installed under the PVC membrane to protect the liner from wear and rubbing on the pool shell. In addition, PVC comes in a variety of colors, designs and textures, including smooth or nonskid surfaces for shallow areas. Racing lanes, targets and transition lines can be applied onto the PVC surface in any color. All health department-required depth markers can be heat welded as well. Stick-on vinyl depth markers no longer need to be replaced each year. There is the possibility of a seam opening, which allows water to penetrate the subsurface. However, these openings can be easily detected and repaired with heat welding. The cost of the PVC liner installation is about the same as the cost of plastering a pool. But PVC lifespan can be up to twice that of plaster. Pools should be painted with acrylicbased paint every two to three years while PVC liners perform well for more than 20 years. This type of surfacing can pay for itself in paint and labor costs within five years. In addition, warranties, depending on the installer, can range from five to 15 years. Like any major construction or renovation project, the surface is only as good as the installation. All installers should have references and offer a portfolio of previously completed installations. Broken and aging pools no longer need to be a constant worry. PVC liners have proven to be the surface of choice when working with pools that have structural leaks. Pools that were destined for permanent closure or a complete re-build may now consider using a PVC membrane as a long-term solution.

THE PVC MEMBRANE IS A FLEXIBLE BLANKET OF POLYVINYL CHLORIDE, WHICH IS SPECIFICALLY DESIGNED TO LINE ANY TYPE OF POOL SURFACE.

ools are designed for fun, but as any owner knows, for the fun to last, maintenance and basic repairs are a must. Ordinary wear and tear of a pool’s surface can create an assortment of problems. Concrete shells may become cracked, metal can rust and fiberglass and plaster may delaminate or separate. These issues can age a pool surface, as well as compromise the structural integrity of the pool shell. Unfortunately, long-lasting repairs can be costly. But when done right, these fixes should look great and last up to 20 years. Across the country, aging pool surfaces have become a growing issue. During the building boom of the 1980s, carbon steel was the most popular material used to construct both indoor and rooftop pools in big cities. The majority of these pools have been painted and maintained regularly. But after 30 years of normal operation, water can do significant damage, regardless of how well the pool was preserved. Today, many owners are looking for new ways to renovate pools, to ensure another 20 years before replacing the pool shell or structure.

28 Aquatic Leader Magazine FALL 2013

”

PVC (polyvinyl chloride) membrane installations have been a popular renovation option for more than 10 years. Once the last resort to any structural or surface issue, PVC liners now join the variety of pool surface options — including paint, plaster, fiberglass and tile. Like all surfaces, it is designed to protect the base structure of the pool — usually steel or concrete — while maintaining a watertight shell. These liners should not be confused with vinyl liners, which are commonly used in backyard pools. The PVC membrane is a flexible blanket of polyvinyl chloride, which is specifically designed to line any type of pool surface. The membrane is virtually indestructible — it cannot be torn and is not susceptible to staining or corrosion. Unlike plaster, which is known for naturally raising the pH of pool water, PVC won’t affect water chemistry in any way. Therefore, this type of surface can reduce the maintenance cost of chemicals, since it will not affect the water’s chemical balance. The membrane can be cut to fit any type of pool shape, size or style. Sandblasting or stripping of paint is not necessary, reducing

15 Ways to Connect with Your Lifeguards By Steve Farley

The thought of managing a team of teens at your pool may make your heart skip a beat and your hands sweat. Luckily, your pool management company takes care of this for you. But that doesn't mean you don't have a role as well. By taking a little time to get to know your lifeguards, you can lay the foundation for a top-notch team that you can count on. Besides, you might find that you have more in common with your 16-year-old lifeguard than you think!

Plan a guard meeting before opening Getting everyone together before the first day of work is a great way to put names to faces and get to know your team a little. Make light conversation, but also set the mood for the season. Try a few getting-to-know-you games. Remember, these guards may be meeting each other for the first time as well, so plan to talk about more than pool rules.

1 2 3 4 5

6 7

good job or went above and beyond their responsibilities, let the pool management company know. Share that correspondence with the lifeguard. Your management company may have a lifeguard-of-the-month program or something similar to acknowledge exceptional work.

Find common interests

Encourage community among lifeguards and other employees

11 12 13 14 15

A common posting area in the lifeguard room with notes and contact information will help disseminate information to lifeguards. Post your community event flyer or a question to encourage discussion. This will help to develop a stronger connection between lifeguards.

Tap into their skills and interests

Lifeguarding could be a teen’s first job. A small compliment goes a long way, as well as a little positive reinforcement. Help them develop pride in their work. Teens like to have responsibilities and feel autonomous.

Take some time to get to know what your lifeguards are interested in — from sports to movies to television to video games. Teens like to talk about their interests and share their opinions. Find ways to have casual conversations on these topics in order to learn a little more about your team.

Be patient

Deal with conflicts efficiently

Promote retention

Don’t let problems get out of hand. If there are issues between lifeguards or a problem with a guest, talk to your pool management company so that they may find a resolution. This way, lifeguards know they have conflict resolution support no matter the issue and that they will not suffer unfair retaliation.

Let lifeguards know that you want them back next year. Tell them to talk to the pool management team about early hiring. Some companies even offer early hiring bonuses. Let them know the earlier they apply, the better the chance they will be able to get the same pool next season.

Offer encouragement

Mistakes with everyday duties will happen. Be sure to emphasize the importance of safety, while giving teen lifeguards a little leeway in other, less critical duties.

Be straightforward

Don’t tiptoe around teen lifeguards. Offer clear and concise guidelines and boundaries. When a lifeguard needs to be corrected or even reprimanded, your pool management team will do it quickly and professionally.

Be respectful

When teens feel respected, they are often respectful in return. Treat lifeguards the way you would like to be treated. Don’t yell, make snide comments or criticize them in front of other lifeguards or pool guests.

Report good behavior When an lifeguard has done a particularly

8 9 10

Give them treats

Let the lifeguards know you are thinking about them and that you appreciate their work. Send over a pizza for lunch or make sure the fridge is stocked with cold water.

Provide a secure break area Teenagers need a space to take their breaks and a secure location for their stuff. Lifeguards will want to get away from the activity for a few moments during their assigned break, check their phones and cool off. This can help keep them sharp and focused while in the chair.

Teens are natural networkers. Ask lifeguards to help get the word out about community events or even changes in pool rules or hours. Include your regional pool manager and lifeguards in casual brainstorming sessions on a variety of topics, like events around the pool.

Consider end-of-season gifts If you have some great guards, reward them with a gift card (maybe a $10 online gift card). Or throw a small party for all of the guards after the pool is closed. Gifts and events can make lifeguards feel valued. Plus, a small gesture like this can help them remember you when they’re looking for a job next summer.

Be present

Observing from afar makes these connections difficult. Make yourself known to the pool staff. When you’re at the pool, take a moment to say hi to everyone. It could make all the difference.

FALL 2013 Aquatic Leader Magazine 29

Reflections | Maryland

Reflections / Maryland By Michelle Porter

American Pool Office

Lifeguard Training

t was May of 1989. I was home from college and needed to find a summer job, so I picked up the local newspaper and began my search. Noticing the ad for a receptionist at American Pool, I called for an interview and was hired. I loved the fast-paced environment and family feel. I also loved knowing that I was accomplishing something every day. So the following spring, I came back to the reception desk. This time they would not be able to get rid of me! As the summer progressed, I realized I wanted to work for American Pool full-time. So, I asked if I could stay on. My plan was to take night classes at the University of Maryland and work during the day at American Pool. I was so excited when I was offered the job. I started out with general administrative work, including traveling to the new Virginia office to manage its bookkeeping. Later, I was asked to become the staffing director for Prince Georges County. I jumped at the challenge! After several seasons, I realized I wanted more. In 1993, I was offered a position managing the Baltimore office. This job was exciting and challenging, and I truly felt I was making a difference. As time went by I continued to increase my role and duties. I took every opportunity to learn more about the business. In 2003, I was promoted to vice president of the Baltimore office, and in 2007, I was asked to oversee the merger of the Baltimore and Beltsville locations. After much thought and consideration, I decided to go for it. Because I started at the Beltsville office, it was a bit like going home. All mergers have challenges. It was a stressful time, but the prospect of combining these two offices excited me. That fall, I became president of the newly merged company. My goals included re-opening the Virginia office, which closed in 1999. After the merger, the Columbia office took over management of Virginia pools. Geography made this tough, but we needed to have enough Virginia pools to support an office there. By 2009, we did and the office opened. Another goal was to grow American Pool’s management and construction revenue. This year, we will exceed all previous years — a remarkable accomplishment, because growth in this market is particularly difficult. We reached this goal by delivering great service and remaining completely honest with customers, employees and vendors. I am so proud of my hardworking team. It is the people that make all the difference. I never could have imagined that a summer receptionist job could lead to my career, especially since I can barely swim! Whenever I wanted more responsibilities, I was given the chance to grow. And I still get excited to go to work — to meet and exceed our goals. That’s a great feeling that I don’t take for granted. In fact, the things that first made me want to work for American Pool are still the reasons I am here: the fast-paced environment, the teamwork, the family and that feeling of accomplishment.

American Pool Team

Michelle Porter President American Pool | Maryland

The Early Days

Images courtesy of American Pool 30 Aquatic Leader Magazine FALL 2013

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FALL 2013 Aquatic Leader Magazine 31

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Make an Impact Guard for Life believes that being a lifeguard is more than a job. By getting hired, you can make an impact on your community, develop your skillset and even discover a new career. It's more than a summer by the pool, it's an experience of a lifetime. Visit guardforlife.com to learn more.

32â&#x20AC;&#x201A; Aquatic Leader Magazineâ&#x20AC;&#x201A; FALL 2013