ADVANC : Annual Report 2010 by ar.advanc

!NNUAL 2EPORT !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

#ONTENTS

#ORPORATE 3OCIAL 2ESPONSIBILITY )NVESTMENT (IGHLIGHTS -ESSAGE FROM #HAIRMAN AND #%/ !UDIT #OMMITTEE 2EPORT 3ECURITIES )NFORMATION )NVESTMENT 3TRUCTURE OF !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED )NVESTMENT 3TRUCTURE OF 3HIN 'ROUP -AJOR 3HAREHOLDERS 'ENERAL )NFORMATION 4HE #OMPANY AND ITS 3UBSIDIARIES 0ROPOSED #APITAL $ISCIPLINE $IVIDEND 0OLICY 4HE "OARD OF $IRECTORS %XECUTIVE #OMMITTEE -ANAGEMENT 3UMMARY OF 0ROFILE OF THE $IRECTORS AND -ANAGEMENT 4EAM $IRECTORS} 3HAREHOLDING IN THE #OMPANY AND ITS 3UBSIDIARIES OF THE 9EAR +EY %VENTS "USINESS /VERVIEW 2EVENUE 3TRUCTURE "USINESS $IRECTION IN 9EARS "USINESS /PERATIONS OF THE #OMPANY AND ITS 3UBSIDIARIES p 0RODUCTS AND 3ERVICES p )NDUSTRY AND #OMPETITION IN AND /UTLOOK IN 2ISK &ACTORS -ANAGEMENT 3TRUCTURE AND #ORPORATE 'OVERNANCE p -ANAGEMENT 3TRUCTURE OF !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED p -ANAGEMENT 3TRUCTURE p #ORPORATE 'OVERNANCE 0OLICY ON 5SE AND $ISCLOSURE OF )NSIDE )NFORMATION )NTERNAL #ONTROL 2ISK -ANAGEMENT AND )NTERNAL !UDIT 2ELATED 4RANSACTIONS "OARD OF $IRECTORS} 2ESPONSIBILITY FOR &INANCIAL 2EPORTING !UDIT 2EPORT OF #ERTIFIED 0UBLIC !CCOUNTANT p "ALANCE 3HEETS p 3TATEMENTS OF )NCOME p 3TATEMENTS OF #HANGES IN %QUITY p 3TATEMENTS OF #ASH &LOWS p .OTES TO THE &INANCIAL 3TATEMENTS -ANAGEMENT}S $ISCUSSION AND !NALYSIS /PERATIONAL $ATA 2ELATIONSHIP WITH )NVESTORS /THER 2EFERENCES

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!NNUAL 2EPORT

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!NNUAL 2EPORT

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!NNUAL 2EPORT

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!NNUAL 2EPORT

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!NNUAL 2EPORT

#ORPORATE 3OCIAL 2ESPONSIBILITY 'OVERNANCE &AIR /PERATING %MPLOYEE %NVIRONMENT 3OCIETY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!NNUAL 2EPORT

#ORPORATE 3OCIAL 2ESPONSIBILITY !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED OR !)3 IS A 4HAI OWNED COMPANY AND RECOGNIZED AS A LEADING MOBILE PHONE SERVICE PROVIDER !)3 FULLY REALIZES THE IMPORTANCE OF DEVELOPING 4HAILAND}S TELECOMMUNICATION BUSINESS AND PLACES SPECIAL EMPHASIS ON OPERATIONS THAT BENEFIT THE 4HAI SOCIETY AS WELL AS MINIMIZING THOSE THAT POSE ENVIRONMENTAL IMPACT !)3 RECOGNIZES ITS RESPONSIBILITY OF ALL STAKEHOLDERS NAMELY SHAREHOLDERS EMPLOYEES PARTNERS CUSTOMERS AND CREDITORS AS WELL AS THE SOCIETY COMMUNITY AND ENVIRONMENT

'OOD GOVERNANCE PRACTICE IS ONE OF !)3}S TOP MANAGEMENT POLICIES TO HELP ENSURE OPERATIONAL EFFECTIVENESS AND SUSTAINABLE DEVELOPMENT AS FOLLOWS l"EING A LEADER IN BUSINESS &OCUSING ON CREATIVITY AND BUSINESS EXCELLENCE )NTRODUCTION OF SERVICES TO MAXIMIZE CUSTOMER SATISFACTION #ASCADING OF AUTHORITY AND CREATING MANAGEMENT FLEXIBILITY "USINESS ETHICS AND HONESTY 4EAMWORK AND CREATE VALUE FOR ITS 3UBSIDIARIES AND PARTNERS $EVOTION TO PUBLIC 3ERVICE m

!)3 OPERATES ON THE BASIS OF #32 AIMING TO CREATE HAPPINESS FOR THE PEOPLE IN THE SOCIETY HIGHER LIVING QUALITY SUSTAINABLE GROWTH OF THE 4HAI SOCIETY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

p $ISCLOSURE OF INFORMATION AND )2 TRANSPARENCY

4HE #OMPANY ESTABLISHED 'OOD 'OVERNANCE PRACTICE FOR BOARD MEMBERS MANAGEMENT AND STAFF PLEASE SEE DETAILS ON PAGE )N !)3 REVIEWED ITS POLICY AND DEVELOPMENT PLAN FOR 'OOD 'OVERNANCE !CTIVITIES AND PROJECTS TO FURTHER ENHANCE 'OOD 'OVERNANCE WERE ORGANIZED AS FOLLOWS p 0ROTECTION OF SHAREHOLDERS} RIGHTS AND ENCOURAGE SHAREHOLDERS TO EXERCISE THEIR RIGHTS UNDER THE STANDARD LEGAL PRACTICE SUCH AS SHARE IN OPERATIONAL PROFIT THE BUYING SELLING AND TRANSFER OF SHARES ACCESS TO SUFFICIENT NEWS AND INFORMATION ON !)3 OPERATIONS ATTEND MEETINGS TO EXERCISE THEIR VOTING RIGHTS TO APPOINT OR TRANSFER DIRECTORS DETERMINE BOARD REMUNERATIONS APPOINT ACCOUNT AUDITOR AND DECIDE PAYMENT FOR ACCOUNT AUDITOR AS WELL AS ISSUES THAT COULD AFFECT THE #OMPANY}S OPERATIONS p 0ROVIDE IMPORTANT AND UP TO DATE INFORMATION VIA WEBSITE p 'IVE OPPORTUNITY TO SMALL SHAREHOLDERS TO RAISE THEIR ISSUES TO INCLUDE IN SHAREHOLDERS} AGENDA PRIOR TO THE MEETING 4HIS IS DONE BY SENDING DOCUMENTS TO THE "OARD VIA WEBSITE OR E MAIL p !LLOW SHAREHOLDERS TO STUDY SUPPORTING DOCUMENTS PRIOR TO THE MEETING VIA WEBSITE AT LEAST DAYS BEFORE THE MEETING DATE p 'IVE SHAREHOLDERS OPPORTUNITY TO SHARE THEIR VIEWS AND IDEAS AS WELL AS ASK QUESTIONS RELATED TO MEETING AGENDA OR THE COMPANY p 3ELECTION OF INDIVIDUAL DIRECTOR p %STABLISH WHISTLE BLOWER POLICY INVESTIGATION AND INFORMATION PROTECTION PROGRAMS TO ENSURE EFFECTIVE HANDLING BY THE MANAGEMENT AND DIRECTORS

)NVESTORS ABLE TO GAIN ACCESS TO ACCURATE UNDERSTANDING OF COMPANY INFORMATION /RGANIZED ANALYST AND INVESTOR BRIEFINGS PARTICIPATED BY MANAGEMENT REPRESENTATIVES WHERE THEY ARE ABLE TO ASK QUESTIONS DIRECTLY TO THE COMPANY EXECUTIVES !)3 GIVES EQUAL IMPORTANCE TO EVERY GROUP OF INVESTORS BOTH MINOR AND INSTITUTIONAL WITHIN AND OUTSIDE 4HAILAND !)3 JOINED l/PPORTUNITY $AYm ORGANIZED BY 3%4 EVERY QUARTER AND JOINED OTHER SECURITIES COMPANIES AT MEETING BETWEEN MANAGEMENT ON DOMESTIC AND INTERNATIONAL 2OADSHOW EVERY YEAR !)3 FOCUSES ON DISCLOSING ACCURATE TRANSPARENT AND COMPLETE INFORMATION THROUGH VARIOUS CHANNELS SUCH AS 3%4 WEBSITE !)3 )2 WEBSITE OR E MAIL )2 $EPARTMENT IS RESPONSIBLE FOR PROVIDING INFORMATION DIRECTLY TO INVESTORS GIVING EASY COMMUNICATIONS ACCESS SUCH AS DIRECT PHONE CALLS CONFERENCE CALL IN ORDER TO AVOID INCORRECT USE OF INFORMATION WHICH MAY AFFECT 3%4 PRICE INDEX !)3 PROHIBITS DISCLOSING INFORMATION TO ANALYSTS OR INVESTORS ONE MONTH PRIOR TO THE ANNOUNCEMENT OF FINANCIAL PERFORMANCE AT EACH QUARTER DURING WHICH TIME THE MANAGEMENT WILL AVOID GIVING ANY FINANCIAL INFORMATION TO THE PUBLIC 4HE #OMPANY ADHERES TO ITS PRINCIPLE OF PROVIDING EQUAL AND ACCURATE INFORMATION TO THE PUBLIC

!NNUAL 2EPORT

p $EVELOPMENT PROGRAM FOR BOARD MEMBERS

/RIENTATION COURSE FOR NEWLY APPOINTED BOARD MEMBERS )4 "RIEFING FOR NEW "OARD AND EXCHANGE VIEWS ON )4 AND MANAGEMENT TECHNIQUES 3UPPORT AND PROMOTE 'OOD 'OVERNANCE TO THE PUBLIC /RGANIZED BRIEFING l!UDIT 0LANNINGm !NNUAL -EETING FOR -ETROPOLITAN 7ATERWORKS /RGANIZED MEETING l7ORK 3YSTEM AND !UDITING 0ROCESSm TO /FFICE OF THE #OUNCIL OF THE !UTONOMOUS 5NIVERSITY 0RESIDENTS OF 4HAILAND 2ISK -ANAGEMENT AND )NTERNATIONAL !UDIT "RIEFING FOR THE 4HAI (EALTH 0ROMOTION &OUNDATION

)N !)3 WAS EVALUTED BY THE 4HAI )NSTITUTE OF $IRECTORS )/$ WITH THE SUPPORT FROM THE 3ECURITIES %XCHANGE #OMMISSION 3%# AND THE 3TOCK %XCHANGE OF 4HAILAND 3%4 AT THE l%XCELLENTm OR FOR TWO CONSECUTIVE YEARS

%NVIRONMENTALLY &RIENDLY .ETWORK

5NDER THE "4/ !GREEMENT OF MOBILE PHONE OPERATOR !)3 IS RESPONSIBLE FOR INVESTIGATING THE BUILDING OF NETWORK THAT OFFERS GREATER CONVENIENCE AND EFFICIENCY FOR CUSTOMERS !)3 FOCUSES ON EXPANDING AND DEVELOPING QUALITY NETWORK TO COVER ALL AREAS WITH SPECIAL EMPHASIS ON DEVELOPING GREEN NETWORK IN VARIOUS FORMS AS FOLLOWS

3ET UP A TEAM TO STUDY THE MODIFICATION OF NATURAL CLEAN ENERGY OR SUBSTITUTING ENERGY IN GENERATING ELECTRICAL CURRENT FOR OPERATIONS OF MOBILE PHONE STATIONS IN VARIOUS FORMS APPROPRIATE TO THE LOCATION IN ORDER TO LIMIT ENERGY CONSUMPTION AND WILL NOT AFFECT THE OPERATIONS OF THE STATION )NSTALLATION OF SOLAR CELL APPLYING PRINCIPLES OF TRANSFORMING SOLAR ENERGY INTO ELECTRICAL CURRENT TO SUPPLY ELECTRICITY TO COMMUNICATION EQUIPMENT INSTALLED WITHIN THE STATION )NSTALLATION OF WINDMILL TO GENERATE ELECTRICAL CURRENT FROM AIR STREAM ENERGY AND CONNECT TO THE MAIN ELECTRICAL SYSTEM FROM REGIONAL IN 3AMUT 3ONGKHRAM AND EASTERN SEASHORE IN #HON "URI 5SING BIODIESEL AS FUEL FOR ELECTRICAL GENERATOR AT THE STATION )NSTALLATION OF INSULATED WALL TO SAVE ENERGY FOR CONTROLLING ROOM TEMPERATURE AT NETWORK STATION BASE WITHOUT HAVING TO USE LARGE AIRCONDITIONING SYSTEM 2EPLACING AIR CONDITION WITH HIGH EFFICIENCY FAN AT CERTAIN AREAS TO VENTILATE HEAT WHILE KEEPING THE EQUIPMENT EFFECTIVELY FUNCTIONED

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

$ISPOSAL OF -OBILE 0HONE "ATTERY

)N !)3 DECIDED TO CHANGE WAYS IN WHICH USED PHONE BATTERIES ARE DISCARDED /RIGINALLY !)3 HIRED A -INISTRY OF )NDUSTRY CERTIFIED COMPANY TO HELP DISPOSE USED BATTERIES BY WAY IF BURYING INTO THE GROUND .OW THESE BATTERIES ARE COLLECTED AND RECYCLED 4HE PROCESS IS CARRIED OUT BY AN INTERNATIONALLY CERTIFIED COMPANY )N LINE WITH THIS CHANGE !)3 JOINED TOGETHER WITH THE -INISTRY OF .ATURAL 2ESOURCES AND %NVIRONMENT TO CREATE AWARENESS OF THE POSSIBLE DANGER FROM UNUSED BATTERIES THAT ARE INCORRECTLY DISCARDED 4HEREFORE !)3 INVITED THE PUBLIC TO GET RID OF THE UNUSED OR DEAD BATTERIES REGARDLESS OF BRANDS OR MODELS AT ANY OF !)3 OFFICE BRANCHES NATIONWIDE FOR RECYCLE 4HIS WILL HELP ENSURE HEALTH SAFETY AND REDUCE ENVIRONMENTAL POLLUTION

3ERVICE $EVELOPMENT AND -ANAGEMENT TO 2EDUCE THE 5SE OF 0APER

!)3 EMPLOYED )4 TECHNOLOGY FOR INTERNAL MANAGEMENT TO CONSERVE THE ENVIRONMENT AND REDUCE THE USE OF PAPER 4HIS TECHNOLOGY IS ALSO APPLIED FOR OTHER CUSTOMER SERVICE DEVELOPMENT SUCH AS p 4ERMINATE PRINTING OF PAY SLIP ON PAPER AND REPLACED BY ON LINE PAY SLIP FOR EMPLOYEES p 2EDUCE PRINT OUT BY USING E MAIL p "ILLING INVOICE FOR PREPAID CUSTOMERS IN THE FORM OF E MAIL OR '3- E STATEMENT AND ENCOURAGE CUSTOMERS TO USE THE SERVICE BY ORGANIZING VARIOUS PROGRAMS TO RAISE AWARENESS OF 'LOBAL 7ARMING -ANAGING %NERGY #ONSUMPTION

p 3HUT DOWN THE LIGHTING SYSTEM WHERE THERE IS p p p p

NATURAL LIGHT AS WELL AS AT MEETING ROOMS DURING LUNCH TIME AND AFTER OFFICE HOURS 2EDUCE THE TURN ON OFF TIME OF AIRCONDITIONING SYSTEM AND CONTROL TEMPERATURE AT DEGREE CELCIUS !DD MORE LIGHTING SWITCH AT OFFICE DESKS SO STAFF CAN TURN THE LIGHT ON AND OFF ACCORDING TO THEIR USAGE /RGANIZED l0ULLING 0LUGm TO REDUCE CONSUMPTION %ACH OFFICE FLOOR HAS TO COMPETE EVERY QUARTER TO REDUCE THE ENERGY CONSUMPTION 02 CATCHPHRASE EVERY TWO MONTHS TO ENCOURAGE ENERGY CONSUMPTION AMONG EMPLOYEES IN EVERY COMMUNICATION CHANNELS

!NNUAL 2EPORT

p !RRANGE SERVICE CONTRACTS ACCORDING TO THE LEGAL

4HROUGHOUT THE #OMPANY}S OPERATIONS !)3 HAS ALWAYS PLACED SPECIAL EMPHASIS ON OFFERING HIGH QUALITY NETWORK AND ITS COVERAGE IN ORDER TO ENSURE EFFECTIVE COMMUNICATIONS AND FOR CUSTOMERS 3ERVICE AND INNOVATIONS ARE CONTINUALLY INTRODUCED TO MAXIMIZE CUSTOMERS} DAILY LIVES WHILE MEETING THEIR NEEDS UNDER THE FOLLOWING GUIDELINES &AIR 0RACTICE FOR #ONSUMERS

#USTOMERS} (EALTH AND 3AFETY 0ROTECTION

p #ONSTRUCTION OF SIGNAL POLES MUST BE SAFE AND IN p

p /FFER QUALITY PRODUCTS AND SERVICE AS WELL AS DEVELOP p

p p p p p

NEW SERVICES TO MEET THEIR NEEDS AND LIFESTYLE BOTH INDIVIDUAL AND CORPORATE CUSTOMERS /FFER COMPLETE CUSTOMER CARE SERVICES DURING ACTIVE MEMBERSHIP PERIOD SUCH AS OFFER BEST PROMOTIONAL PROGRAMS DURING THE FIRST SIX MONTHS ORGANIZE SUITABLE AND ON GOING PROGRAMS WHEN PROMOTIONS NEARLY EXPIRE ARRANGE NEW MOBILE PHONE IN CASE OF LOST CONTACT CUSTOMERS WHEN USAGE COST IS UNUSUALLY HIGH AND SPECIAL PRIVILEGES ON CUSTOMERS} BIRTHDAYS /FFER PRIVILEGES THAT BENEFIT THEIR DAILY LIVES UNDER THE SYMBOL l!)3 0LUSm AND l3ERENADEm BY WORKING TOGETHER WITH DIFFERENT BUSINESS PARTNERS NATIONWIDE %NHANCE CONVENIENCE AND SIMPLER CONTACT CHANNELS 0ROVIDE COMPLETE AND ACCURATE PRODUCT AND SERVICE INFORMATION /FFER SYSTEM WHICH ENABLES !)3 TO RECORD CUSTOMER INFORMATION AS WELL AS INFORMATION ON SALES PROMOTION IN CASE OF ON HAND REQUEST -AKING SURE THAT STAFF WHO HAS FULL KNOWLEDGE OF PRODUCTS AND SERVICES ARE AVAILABLE AT EVERY SERVICE CENTER TO ANSWER CUSTOMERS INQUIRIES OR HELP PROVIDE SOLUTIONS TO PROBLEMS RELATED TO SERVICE !)3 ORGANIZES REGULAR TRAINING PROGRAMS TO ENSURE EFFECTIVE SERVICE RENDERED TO CUSTOMERS

REQUIREMENTS 4HE CONTRACT AND CONDITIONS MUST BE STATED CLEARLY SUCH AS SERVICE RATE PAYMENT PERIOD OF SERVICE AND SERVICE CANCELLATIONS #USTOMER INFORMATION MUST NOT BE DISCLOSED WITHOUT AUTHORIZATION EITHER FROM THE CUSTOMER OR AUTHORIZED GROUP COMPANIES EXCEPT FOR INFORMATION THAT MUST BE DISCLOSED PER LEGAL REQUIREMENTS

p p

ACCORDANCE WITH THE ENGINEERING STANDARD %VALUATE THE SPREAD OF ELECTRICAL FIELD FROM STATIONS WHICH MUST BE IN ACCORDANCE WITH INTERNATIONAL STANDARD AND CONSTRUCTION OF THE STATIONS IN LINE WITH THE ANNOUNCEMENT BY .ATIONAL 4ELECOM #OMMISSION ON REQUIREMENTS AND MEASURES FOR SAFETY ON HUMAN HEALTH FROM THE USE OF COMMUNICATION RADIO TRANSPORTATION 3IGNS TO DISPLAY INFORMATION ON COVERAGE OF ELECTRICAL FIELD ACCORDING TO THE LAW 0ROVIDE PUBLIC INFORMATION THROUGH PRINTED MATERIALS REGARDING ELECTRICAL MAGNETIC CURRENT

3USTAINABLE #ONSUMPTION

p 0ROMOTE COLLECTING UNUSED OR WORN OUT BATTERIES

FROM CONSUMERS AND THE PUBLIC FOR RECYCLING PROCESS ACCORDING TO THE STANDARD ACCEPTED WORLDWIDE THROUGH PROJECT l!)3 GIVE BACK BATTERIES GIVE BACK THE WORLDm

3ERVICE 3UPPORT AND 0REVENTION OF #ONSUMER #OMPLAINTS AND $ISPUTES

p /FFER NEW MOBILE PHONE IN CASE OF BREAK DOWN OR p p

FAULTS CAUSING CUSTOMERS INABILITY TO USE THEIR MOBILE PHONE NORMALLY WITHIN SEVEN DAYS OF PURCHASE #USTOMER 2ELATIONS OFFICER ARE READILY AVAILABLE TO TAKE CARE OF CUSTOMERS AND ANSWER TO QUESTIONS OR INQUIRIES THEY MAY HAVE TO BRING BETTER UNDERSTANDING 0ROVIDE PUBLIC INFORMATION AND ADVERTISEMENT THROUGH DIFFERENT MEDIA SUCH AS TELEVISION NEWSPAPER AND MAGAZINE ON !)3 #ALL #ENTER

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

%MPLOYMENT

MANNED BY PERSONNEL TO PROVIDE ANY POSSIBLE ASSISTANCE CUSTOMERS MAY NEED #ENTER TO TAKE COMPLAINTS TO PROVIDE INFORMATION OR CLARIFICATION TO STOP ANY DISPUTE

#USTOMER )NFORMATION AND 0RIVACY

p !)3 STORES NECESSARY PERSONAL INFORMATION AS REQUIRED

p p p

BY THE LAW AND AGREED BY CUSTOMERS 0OSTPAID CUSTOMERS MUST APPLY FOR SERVICE BY DECLARING NAME SURNAME AND ADDRESS WHILE THE PREPAID CUSTOMER MUST BE PRESENT TO IDENTIFY THEMSELVES AS CUSTOMER % SERVICE IS INTRODUCED TO ALLOW CUSTOMERS TO CHECK THEIR PERSONAL INFORMATION 4HE #OMPANY WILL STORE CUSTOMERS} SERVICE INFORMATION GOING BACK THREE MONTHS WHERE CUSTOMERS ARE ABLE TO TRACE 4HE #OMPANY HAS CUSTOMERS} INFORMATION PROTECTION SYSTEM SUCH AS SPECIFY THE RIGHTS TO ACCESS INFORMATION USING PERSONAL PASSWORD

!CCESS TO .ECESSARY 3ERVICE

p !)3 HAS A REMINDING 3-3 AND PHONE SYSTEM IN CASE p

OF PENDING PAYMENTS !)3 HAS A MOBILE VEHICLE TO PROVIDE ASSISTANCE IN THE AREAS WHERE HELP IS NEEDED NATURAL DISASTERS

0ROVISION OF )NFORMATION AND #REATING !WARENESS

p 0ROVIDE PUBLIC INFORMATION THROUGH PRINTED MATERIALS p

ON THE COVERAGE OF ELECTRICAL MAGNETIC FIELD FROM THE STATION AND SAFETY OF RADIO COMMUNICATIONS 3ET UP OF COMPLAINT CENTER TO HELP PROVIDE POSSIBLE SOLUTIONS TO PROBLEMS

)N !)3 RECRUITED EMPLOYEES FOR SERVICE AND TECHNICAL AREAS TO PREPARE FOR FUTURE NETWORK MANAGEMENT AND ACCOMMODATE NEW TECHNOLOGY 4HE SELECTION PROCESS SYSTEM FOCUSES ON EQUALITY AND FAIRNESS MERIT SYSTEM WITH COMPREHENSION TESTS INTERVIEW BY HIGHLY EXPERIENCED COMMITTEE MEMBERS ENSURING MAXIMUM TRANSPARENCY !)3 HAS PLACED SPECIAL EMPHASIS ON TAKING CARE OF ITS EMPLOYEES LIKE FAMILY MEMBERS %MPLOYEES ARE WELL LOOKED AFTER IN AREA OF COMPENSATION PRIVILEGES AND BENEFITS %MPLOYEES WORK IN A WARM AND FRIENDLY WORKPLACE ATMOSPHERE 4HEY ARE ENCOURAGED TO SHARE VIEWS AND EXPERIENCE SENIOR EMPLOYEES WILL ASSIST THE JUNIOR GIVING ADVICE AND SUPPORT WHICH WILL IN TURN CREATE A FRIENDLY ATMOSPHERE AND HAPPINESS AT WORKPLACE !S A 4HAI OWNED COMPANY !)3 ALSO RECOGNIZES THE ABILITY OF DISABLED PEOPLE ESPECIALLY THOSE WHO ARE DEAF OR BLIND *OB OPPORTUNITIES ARE OPEN FOR THESE PEOPLE ACCORDING TO THEIR KNOWLEDGE AND ABILITY #URRENTLY THESE PEOPLE ARE WORKING AS CUSTOMER RELATIONS AT !)3 #ALL #ENTERS -ANAGING "ENEFITS

!)3 OFFERS BENEFITS AND PRIVILEGES FOR STAFF AND THEIR FAMILIES UNDER THE &LEXI "ENEFIT POLICY TO BEST MEET THEIR NEEDS 4HE ESSENTIAL ONES INCLUDE

!NNUAL 2EPORT

p !NNUAL HEALTH CHECKS p .URSING ROOM AND PERMANENT DOCTORS p -EDICAL FEES HEALTH INSURANCE AND LIFE INSURANCE p 0ROVIDENT &UND WITH SEVEN PERCENT TOP UP FROM THE

COMPANY p 3CHOLARSHIP FOR EMPLOYEES} CHILDREN p !)3 COOP p 'IFT BASKETS FOR VISIT PATIENTS AT HOSPITALS p 7EDDING GIFT p !IDS IN CASE OF NATURAL DISASTER SUCH AS FLOODS p #ASH SUPPORT FOR DECEASED FAMILY MEMBERS HUSBAND WIFE CHILDREN p %MPLOYEES ARE ENTITLED TO TAKE LEAVE ON BIRTHDAY OR TO TAKE CARE OF AILING FAMILY MEMBERS p (EALTH CLUB FOR EMPLOYEES "ESIDES THE USUAL BENEFITS AS STATED ABOVE DURING THE WIDESPREAD OF ( . !)3 TOOK IMMEDIATE ACTION BY PROVIDING INFORMATION TO EMPLOYEES ON HOW TO LOOK AFTER THEIR HEALTH PROPERLY ARRANGE FOR VACCINES FOR EMPLOYEES AND THEIR FAMILY MEMBERS

)N !)3 ORGANIZED MORE OF THESE ACTIVITIES TO FURTHER ENHANCE MORALS WHILE ENCOURAGING GREATER WORK ETHICS AMONG EMPLOYEES WHICH WILL IN TURN EXPAND TO COMPANY SOCIAL AND NATIONAL LEVEL

p l6OLUNTEERS FOR KIDSm WAS ORGANIZED TO ENCOURAGE

-ANAGING 3ALARY AND #OMPENSATION

!)3 IS COMMITTED TO MANAGE COMPENSATION FAIRLY AND SUITABLY BY PAY FOR PERSON PAY FOR PERFORMANCE AND PAY FOR POSITION ALL OF WHICH HAVE BEEN APPROPRIATELY EVALUATED !)3 CONDUCT RESEARCH TO BENCHMARK WITH OUTSIDE AND LEADING COMPANIES TO FURTHER IMPROVE ITS COMPENSATION CONDITIONS WHICH WILL ALLOW !)3 TO COMPETE EFFECTIVELY WITH THOSE IN THE SAME INDUSTRY )N DOING SO EXPERIENCED INDIVIDUALS AND YOUNG BLOOD ARE ATTRACTED TO WORK AT !)3

%MPLOYEE 2ELATIONS

!)3 ORGANIZE ACTIVITIES AMONG EMPLOYEES AND BETWEEN EMPLOYEES AND MANAGEMENT GIVING THEM OPPORTUNITY TO EXPRESS IDEAS AND A CHANCE TO ENJOY NUMEROUS ACTIVITIES THAT WILL HELP CREATE UNITY AND HAPPINESS AMONG COLLEAGUES AT WORKPLACE

STAFF TO TAKE PART AS VOLUNTEERS TO HELP IMPROVE SKILLS AND KNOWLEDGE AMONG 4HAI YOUTH 3TUDENTS FROM UNDERPRIVILEGED SCHOOLS WERE ABLE TO GAIN OUT OF CLASS EXPERIENCE SUCH AS THOSE FROM .ONG 4A MING SCHOOL IN ,OP "URI WERE TAKEN ON A VISIT TO 3KY 3IMULATOR IN "ANGKOK WHERE THEY WERE ABLE TO LEARN MORE ABOUT OUR PLANET EARTH AND STARS l3MILE ON #HILDREN}S $AYm WAS ORGANIZED FOR DISABLED CHILDREN FROM VARIOUS HOMES NATIONWIDE 4HE EVENT IS ORGANIZED EVERY YEAR WHERE STAFF VOLUNTEER TO TAKE CARE OF THESE CHILDREN GIVING THEM A FULL DAY OF LOVING AND CARING ATMOSPHERE 3TAFF PARTY AND ACTIVITIES ARE ORGANIZED ANNUALLY TO HELP ENHANCE BOTH PERSONAL AND PROFESSIONAL RELATIONS AMONG EMPLOYEES )N l$ISCO ON THE 2OCKm STAFF PARTY WAS ORGANIZED WITH ACTIVITIES AND PERFORMANCES BY STAFF AS WELL AS BY THEIR FAVORITE ARTISTS ! GET TOGETHER !)3 &AMILY $AY WAS ORGANIZED FOR THE MANAGEMENT AND STAFF AND THEIR FAMILY MEMBERS WITH MANY EXCITING ACTIVITIES &RIENDS (ELP &RIENDS PROJECT IN AID OF THEIR FELLOW STAFF MEMBERS IN CASE OF SICKNESS OR NATURAL DISASTER WHERE CASH SUPPORT CAN BE TRANSFERRED FOR IMMEDIATE ASSISTANCE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

p -OTHER}S $AY ACTIVITY WHERE THE MANAGEMENT AND

p p p

STAFF JOIN IN RELIGIOUS CEREMONY GIVING ALMS TO MONKS MAKING CASH DONATION TO 7AT 0HRABAT .AMPU AND GIVING AWAY FREE *ASMINE PLANTS 4HE EVENT TOOK PLACE IN FRONT OF 3HINAWATRA "UILDING l#AKE FOR -OMm WAS ONE OF THE ACTIVITIES ON THIS DAY WHERE STAFF MEMBERS MADE SELF DECORATION ON CAKES TO TAKE HOME FOR THEIR MOM &ATHER}S $AY ACTIVITY WHERE THE MANAGEMENT AND STAFF JOIN IN RELIGIOUS CEREMONY GIVING ALMS TO MONKS MAKING CASH DONATION TO 7AT 0HRABAT .AMPU AND GIVING AWAY FREE 0HUTARAKSA PLANTS 3ONGKRAN $AY ACTIVITY WAS ORGANIZED TO MAINTAIN THE TRADITIONAL 4HAI CULTURE AND ENHANCE A CLOSE RELATIONSHIP BETWEEN STAFF AND MANAGEMENT !)3 'IFT &AIR IS USUALLY ORGANIZED TWICE A YEAR AT #AR 0ARK AREA OF 3HINAWATRA "UILDING WHERE STAFF BRING A RANGE OF PRODUCTS FOR SALE AT REASONABLE PRICE AND PEOPLE ARE ABLE TO BUY GOODS BROUGHT FOR SALE DIRECTLY FROM LARGE MANUFACTURERS AT SPECIAL PRICE ! RANGE OF ACTIVITIES INCLUDING DRAW PRIZE ARE ORGANIZED TO HELP RAISE FUND FOR THOSE AFFECTED BY FLOODS /NE $AY #AMP FOR EMPLOYEES} CHILDREN DURING SCHOOL HOLIDAY WHERE KIDS ARE ABLE TO ENJOY NUMEROUS ACTIVITIES TO SHARPEN THEIR CREATIVITY ENHANCE SELF EXPRESSION AND AWARENESS OF USING THEIR TIME CONSTRUCTIVELY

p )N !)3 MARKED ITS TH YEAR OF OPERATIONS WITH p

RELIGIOUS CEREMONY AND ACTIVITIES 3TAFF JOINED PHOTO COMPETITION FOR DIFFERENT THEMES INCLUDING ,OI +RATONG 4HE PHOTOS USED MUST BE THOSE TAKEN WITH THEIR FAMILY MEMBERS

(UMAN 2ESOURCES $EVELOPMENT !)3 IS DEDICATED TO ENHANCE PERSONNEL DEVELOPMENT AND ABILITY 4HEREFORE !)3 HAS CLEAR POLICIES TO PROMOTE AND SUPPORT PERSONNEL DEVELOPMENT CREATE AND ENHANCE CORPORATE CULTURE AND ETHICS AT WORKPLACE 4HIS IS TO ENSURE THAT EMPLOYEES WORK TOGETHER IN A PLEASANT ENVIRONMENT )N !)3 FOCUSED ON DEVELOPING CREATIVITY AND ABILITY TO BRING NEW IDEAS AND INNOVATIONS KEEPING PACE WITH TODAY}S TECHNOLOGICAL DEVELOPMENT 4HIS WILL DIFFERENTIATE !)3 FROM OTHER COMPANIES WHILE ENHANCING ITS COMPETITIVE EDGE )N RESPOND TO BOTH EXTERNAL AND INTERNAL CHANGES THAT CAUSE EVEN MORE COMPLEX WORK PROCESS !)3 INTRODUCED POLICY TO HEIGHTEN KNOWLEDGE ON CONTROL AND ASSESSMENT FOR ITS MANAGEMENT TO ENSURE EFFECTIVE INTERNAL CONTROL AND MODERN WORK PROCESS TO ACHIEVE THE COMPANY}S GOAL

!NNUAL 2EPORT

!)3 ALSO LAUNCHED PROJECTS TO ENSURE CONTINUAL DEVELOPMENT OF PERSONNEL IN LINE WITH OCCUPATION DEVELOPMENT PLAN FOR BOTH OCCUPATIONAL AND MANAGEMENT SKILLS TO ENHANCE EFFICIENCY AND CUSTOMER SERVICE QUALITY 4RAINING PROGRAMS SEMINARS VISITS TO ESTABLISHMENTS BOTH WITHIN AND OUTSIDE 4HAILAND AND JOB ROTATION ALL OF WHICH HELP GAIN WORK EXPERIENCE AND ENSURE CAREER ADVANCEMENT UNDER COMPETING BASE DEVELOPMENT PROGRAM AND 4ALENT MANAGEMENT PROGRAM AND SUCCESSION PLANNING PROGRAM !)3 ALSO OFFERS STAFF SCHOLARSHIP TO ENCOURAGE THEM TO FURTHER THEIR EDUCATION AT "ACHELOR}S $EGREE LEVEL BOTH WITHIN 4HAILAND AND OVERSEAS +NOWLEDGE -ANAGEMENT +-

!)3 APPLIES +NOWLEDGE -ANAGEMENT SYSTEM TO EXPAND KNOWLEDGE AT INDIVIDUAL TEAM AND CORPORATE LEVELS AVAILABLE VIA WEBSITE NAME l.OKHOOKm 4HE SITE HAS BEEN DESIGNED TO WORK IN LINE WITH ITS #ORE "USINESS PROCESS FOR STAFF TO GAIN FAST AND EFFECTIVE ACCESS TO JOBS AND INFORMATION 4HE SITE IS IMPORTANT ESPECIALLY AT THIS TIME WHEN SOCIAL MEDIA PLAYS A LEADING ROLE IN OUR SOCIAL LIFE .OKHOOK IS USED AS A PLATFORM TO EXCHANGE NEWS AND WORK EXPERIENCE AMONG STAFF AS WELL AS INNOVATION CONCEPT ENABLING !)3 TO CONTINUE TO DEVELOP GREATER SERVICE EXPERIENCE

(YGIENE AND 3AFETY AT 7ORK

! (YGIENE AND 3AFETY AT WORK COMMITTEE WAS APPOINTED TO WORK IN ACCORDANCE WITH THE LAW 4HE COMMITTEE COMPRISES REPRESENTATIVES FROM BOTH THE MANAGEMENT AND STAFF !NOTHER SET OF COMMITTEE WAS SEPARATELY APPOINTED TO SUPERVISE EACH STATION BASE AT 3HINAWATRA 3HINAWATRA %36 "UILDING AT 0AHOLYOTHIN #ENTER 0AHOLYOTHIN 0LACE AND #ARGO 4HE #OMMITTEE IS RESPONSIBLE FOR PLANNING AND MONITORING WORKS RELATED TO SAFETY HYGIENE AND ENVIRONMENT AT WORK PLACE IN COORDINATION WITH OTHER UNITS 0AST HIGHLIGHTS INCLUDE p !UDIT SAFETY POLICY p 0LAN AND MONITOR SAFETY OPERATIONS p -ONTHLY SAFETY AUDIT AND MONITOR IMPROVEMENTS ON ISSUES OBTAINED FROM RESEARCH p )NCREASE CHANNEL OF !)3 SAFETY CONTACTS AND REPORTS BY STAFF TO THE #OMMITTEE FOR FURTHER HANDLING AND IMPROVEMENTS p 3UPPORT FIRE PREVENTION AND ORGANIZE FIRE PRACTICE ON AN ANNUAL BASIS 3AFETY 4RAINING

p 4RAINING FOR THE (YGIENE AND 3AFETY AT WORK p

COMMITTEE MEMBERS 4RAINING FOR 3AFETY /FFICERS AS WELL AS THEIR #HIEF 3UPERVISOR

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

/PPORTUNITIES AND 3OCIAL #ONTRIBUTIONS

)N ADDITION TO THE COMPANY}S COMMITMENT TO OPERATE PROFESSIONALLY IN RESPOND TO STAKEHOLDERS !)3 IS ALSO DEDICATED TO BUILDING STRONG SOCIETY AND BRING HAPPINESS TO THE PEOPLE IN THE COMMUNITY THROUGH A NUMBER OF ACTIVITIES AS FOLLOWS 3ARN 2AK 0ROJECT

3ARN 2AK 0ROJECT WAS LAUNCHED IN TO PROMOTE FAMILY RELATIONS 4HE PROJECT ACTS AS A MEDIUM TO HELP RAISE AWARENESS OF THE IMPORTANCE OF FAMILY LOVE AND SUPPORT )N THE ACTIVITIES ORGANIZED UNDER THIS PROJECT INCLUDED p /NCE A 7EEK ADVERTISING SERIES TO ENCOURAGE ACTIVITIES AMONG FAMILY MEMBERS p 4HE TH !)3 7ALK 2ALLY FOR !NANTA -AHIDOL &OUNDATION 4HE EVENT WAS ORGANIZED IN #HON "URI UNDER THE THEME l3ARN 2AK 0IRATE}S 'OLDm p 4HE TH !)3 &AMILY 2ALLY FOR 3AI *AI 4HAI &OUNDATION TO WIN THE TROPHY OF (2( 0RINCESS -AHA #HAKRI 3IRINDHORN

2ELIEF p 7ATER 4ANK PROJECT !)3 HAS CONTINUED ITS COMMITMENT OF HELPING PEOPLE WHO ARE AFFECTED BY WATER SHORTAGE BY PROVIDING WATER TANKS 4HE PROJECT WAS ESTABLISHED AS PART OF THE NATION}S #ELEBRATION OF (IS -AJESTY THE +ING}S TH 9EAR !CCESSION TO THE 4HRONE p !)3 (ELPS THOSE AFFECTED BY COLD WEATHER !)3 GAVE BLANKETS TO THE PEOPLE IN THE NORTH AND NORTHEASTERN REGIONS WHO WERE AFFECTED BY COLD WEATHER

p !)3 (ELPS THOSE AFFECTED BY FLOODS

)N MANY AREAS OF 4HAILAND WERE HIT BY FLOODS AND THE PEOPLE WERE BADLY AFFECTED AS A RESULT $URING THIS DISASTER !)3 OFFERED USE OF MOBILE PHONE FREE OF CHARGE FOR THE PEOPLE IN THESE AREAS AS WELL AS GIVING AWAY SURVIVAL SACKS !)3 ALSO GAVE "AHT TWO MILLION CASH SUPPORT AND MORE SURVIVAL SACKS TO GOVERNMENT AND PRESS ORGANIZATIONS ACTING AS A MEDIUM TO CALL FOR PUBLIC ASSISTANCE

!NNUAL 2EPORT

%DUCATION p !)3 OFFERED CAREER GUIDELINES TO UNIVERSITY GRADUATES )N !)3 ORGANIZED SEMINARS TO PREPARE GRADUATES WHO WERE PREPARING FOR JOBS OR JOB INTERVIEWS FOR TH AND TH #LASS UNIVERSITY GRADUATES IN "ANGKOK +HON +AEN #HIANG -AI 3ONGKHLA AND #HON "URI TO INCREASE THEIR CHANCE OF SUCCESS IN APPLYING FOR JOBS p 0UBLICATION OF l!RCHITECTURE IN %RA OF +ING 2AMA 6m TO MARK THE TH 9EAR OF +ING 2AMA 6 4HE BOOK IS GIVEN TO LIBRARIES NATIONWIDE

p #ONSERVATION OF WATER SOURCES

!)3 TOGETHER WITH 3UFFICIENT %CONOMY )NSTITUTION ORGANIZED CONSERVATION OF WATER SOURCES ACTIVITY UNDER THE 3ARN 2AK TO RAISE AWARENESS OF WATER CONSERVATION FOR PEOPLE IN THE COMMUNITY WHICH IN TURN WILL BRING SENSE OF TOGETHERNESS WITHIN THE COMMUNITY TO PROTECT WATER SOURCES IN THEIR AREA )N ADDITION !)3 ALSO PROVIDED SUPPORT IN TERMS OF CASH AND EDUCATION TO THE COMMUNITY TO ESTABLISH A SUSTAINABLE EDUCATIONAL CENTER

p #OMPANY 6ISIT

3TUDENTS AND EMPLOYEES FROM BOTH PRIVATE AND PUBLIC SECTORS ARE WELCOME TO VISIT !)3 AND LISTEN TO BRIEFINGS ON COMPANY OPERATIONS 4HE KNOWLEDGE AND INFORMATION GAINED FROM THE VISIT WOULD BE USED FOR FURTHER DEVELOPMENT OF THEIR RESPECTIVE ORGANIZATIONS AND OR ESTABLISHMENTS p !)3 GAVE "AHT ONE MILLION SUPPORT TO THE &ACULTY OF %NGINEERING #HULALONGKORN 5NIVERSITY FOR THE CONSTRUCTION OF TH 9EAR %NGINEERING 3CIENCE "UILDING WHICH WILL BE USED FOR RESEARCH WORKS p 0ROVIDE EDUCATIONAL MATERIALS TO /FFICE OF THE /CCUPATIONAL 3TUDY #OMMITTEE 0HRA $ABOT &OUNDATION GIVING 0HONE /NE MOBILE PHONES TO STUDENTS FOR RESEARCH PURPOSE p /RGANIZED "USINESS $EVELOPMENT 0LAN COMPETITION FOR STUDENTS UNDER THE l/NE #ALL "RAND!GE !WARDm AND OFFERED TRAINING AND SCHOLARSHIP

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3OCIAL 2OLE -ODEL

p 0RODUCTION OF l3ARN 2AK +ON 'ENG (UAJAI 'RANGm

DOCUMENTARY TELEVISION PROGRAM HELPS CREATE ROLE MODEL AMONG 4HAI YOUTH AND COMMEND THOSE WHO DO GOOD THINGS AND HELP THEIR FAMILIES 4HE PROGRAM HAS BEEN BROADCAST FOR CONSECUTIVE YEARS AND IN THE AIRING TIME CHANGED FROM ."4 CHANNEL TO CHANNEL DURING HOURS

/PPORTUNITY 0ROVIDER p 4O MARK THE NATIONAL #HILDREN}S $AY !)3 BROUGHT DISABLED AND UNDERPRIVILEGED CHILDREN FROM #HILDREN (OMES TO EXPERIENCE AND ENJOY A RANGE OF FUN ACTIVITIES AT 3HINAWATRA "UILDING TO PROVIDE EQUAL SOCIAL OPPORTUNITY p !)3 &UND FOR %LDERLY AT 2ATCHPRACHANUKROH &OUNDATION UNDER THE 2OYAL 0ATRONAGE 3PORTS p !)3 RENOVATED SIX SPORT GROUNDS IN THREE AREAS IN "ANGKOK TO ENCOURAGE YOUTH TO SPEND THEIR FREE TIME CONSTRUCTIVELY AND TO PROMOTE A HEALTHY LIVING p !)3 2EGIONAL ,EAGUE !)3 2EGIONAL ,EAGUE TO PROMOTE 4HAI FOOTBALL AT INTERNATIONAL LEVEL !)3 OFFERS CASH PRIZE AND FREE CALLS THROUGHOUT FOR THE WINNING TEAM

p )N !)3 GAVE "AHT MILLION FOR EDUCATIONAL SCHOLARSHIP

p 0RODUCTION OF #$ 3ARN 2AK +ON 'ENG (UAJAI 'RANG

AS PART OF EDUCATIONAL MATERIALS TO ENHANCE MORALS WHICH IS DISTRIBUTED TO SCHOOLS NATIONWIDE AS WELL AS "ORDER 0OLICE 0ATROL 3CHOOL /FFICE OF THE .ATIONAL "UDDHIST AND ALSO INTERESTED PUBLIC

!NNUAL 2EPORT

p !)3 ORGANIZED TOUR FOR THOSE FEATURED IN THE 3ARN 2AK

+ON 'ENG (UAJAI 'RANG PROGRAM TO MEET OTHER STUDENTS AND SHARE THEIR EXPERIENCE )N THE PROJECT WAS ORGANIZED AT 9OUTH 4RAINING #ENTER TH PRECINCT IN 5BON 2ATCHATHANI AND "AAN +ANJANAPISEK IN .AKHON 0ATHOM TH 3ARN 2AK +ON 'ENG (UAJAI 'RANG 9OUTH #AMP OFFERS NEW HORIZONS FOR CHILDREN JOINING THE PROGRAM AND OUT OF CLASSROOM EXPERIENCE

!WARENESS ON 3OCIAL #ONTRIBUTION

/NE OF !)3}S POLICIES IS TO SUPPORT EMPLOYEES WHO CONTRIBUTE TO THE SOCIAL GROWTH AND DEVELOPMENT 7HEN DISASTERS STRUCK SUCH AS FLOOD IN (AT 9AI AND 3ONGKHLA IN .OVEMBER !)3 EMPLOYEES VOLUNTEERS TO HELP DISTRIBUTE SURVIVAL SACKS TO THOSE AFFECTED AND THE COMPANY PAID FOR TRAVEL EXPENSES FOOD ACCOMMODATION PER DIEM AND THE DAY IS COUNTED AS NORMAL WORKING DAY

p !)3 WAS VOTED "EST 0UBLIC #OMPANY OF THE 9EAR p p p

p p

AS A REGISTERED COMPANY IN THE 3%4 BY -ONEY "ANKING MAGAZINE 4HE 7ALL 3TREET *OURNAL NEWSPAPER GAVE TH RANKING TO !)3 FOR BEING A 4HAI COMPANY THAT MAINTAIN ITS IMAGE THROUGH CHALLENGING ENVIRONMENT 6OTED FOR "EST #%/ "EST #&/ AND "EST )2 !WARDS FOR COMPANY IN THE 4ECHNOLOGY )NDUSTRY BY THE !NALYSTS AND 3ECURITIES !SSOCIATION '3- !DVANCE AND /NE #ALL RECEIVED ST AND ND RANKING FOR BEING THE MOST RELIABLE MOBILE PHONE SYSTEM IN RESPECTIVELY 4HE SURVEY WAS CONDUCTED BY "RAND!GE MAGAZINE ONE OF 4HAILAND}S LEADING MARKETING MAGAZINE 2ECEIVED 0LAQUE OF !PPRECIATION FROM THE .ATIONAL 4ELECOMMUNICATIONS #OMMITTEE IN RECOGNITION OF !)3}S EFFORT TO PROMOTE BETTER LIVING QUALITY FOR BLIND AND UNDERPRIVILEGED PEOPLE 4HE -INISTRY OF 3OCIAL $EVELOPMENT AND (UMAN 3ECURITY PRESENTED CERTICATION FOR !)3}S 3ARN 2AK +ON 'ENG (UAJAI 'RANG PROJECT IN RECOGNITION OF !)3}S OUTSTANDING EFFORTS TO ORGANIZE ACTIVITIES FOR THE BENEFIT OF THE POOR /NCE A WEEK ADVERTISING SERIES UNDER 3ARN 2AK +ON 'ENG (UAJAI 'RANG RECEIVED /UTSTANDING -EDIA !WARD UNDER ADVERTISING CATEGORY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

)NVESTMENT (IGHLIGHTS

.ATIONWIDE COVERAGE

%$'% 0LUS !)3 IS COMMITTED TO BRING ADVANCED TECHNOLOGY AND INNOVATION TO CUSTOMERS 7E RECENTLY UPGRADED THE TECHNOLOGY ON THE CURRENT ' NETWORK TO l%$'% 0LUSm WHICH ENHANCED THE BETTER CUSTOMER EXPERIENCE ON MOBILE INTERNET

WITH BASE STATION !)3 IS THE MOST TRUSTED AND QUALITY NETWORK IN 4HAILAND CONFIRMED BY CONSECUTIVE YEARS OF l-OST !DMIRED "RANDm FROM "RAND!GE -AGAZINE

$IVIDEND PAY OUT

.O REVENUE MARKET SHARE !)3 CONTINUES TO LEAD MARKET WITH THE LARGEST MARKET SHARE IN BOTH REVENUE AND SUBSCRIBER WISE )N !)3 RECORDED MILLION SUBSCRIBERS REPRESENTING OF SUBSCRIBER MARKET SHARE

#OMPANY AIMS TO PAY DIVIDEND AT LEAST OF NET PROFIT )N THE MEANTIME THE COMPANY INTENDS TO MAINTAIN FLEXIBILITY TO PRESERVE LONG TERM GROWTH POTENTIAL

"AHT PER SHARE

4HRIVING .ET 3)- USERS 3MART 0HONE SUBSCRIBERS

!NNUAL %MERGING TREND FOR MOBILE INTERNET LEADS TO GROWING INTERNET 3)- SUBSCRIBERS "LACK"ERRY BREAKING THE PERCEPTION OF BEING PURE BUSINESS USE FINDS ITS MASS MARKET SUCCESS WITH BOOMING SERVICES LIKE SOCIAL NETWORKING AND INSTANT MESSAGING ""-

3PECIAL

!NNUAL 2EPORT

4HE INDEPENDENT GLOBAL COST BENCHMARKING BY !4 +EARNEY COMPARED !)3 OPERATIONAL COST IN AGAINST ^ MOBILE OPERATORS WORLDWIDE SHOWED THAT !)3 ACHIEVED THE LOWEST OVERALL COST WHICH REFLECTED OUR WELL MANAGED COST EFFICIENCY PROGRAM

)MPROVED %")4$! MARGIN FROM WELL CONTROL COST #OST EFFICIENCY PROGRAM STARTED SINCE BEFORE ECONOMIC CRISIS HIT 7E BELIEVE !)3 IS OPERATING AT VERY LEAN EFFICIENCY

#ASH OPEX TO SERVICE REVENUE EX )#

(EALTHY FREE CASH FLOW

$ATA REVENUE YOY

3TRONG FREE CASH FLOW GENERATION DUE TO STABLE COMPETITION AND LIMITED INVESTMENT REQUIRED WHILE ' IS NOT YET PREVALENT #URRENT INVESTMENT FOCUSES ON CUSTOMER}S DEMAND FOR DATA USAGE "AHT BILLION

"AHT BILLION

.ON VOICE REVENUE

$ATA SERVICE BECOMES THE KEY GROWTH VEHICLE CONTRIBUTING OF SERVICE REVENUE 4HE GROWTH IS PUSHED BY RISING CUSTOMER DEMAND FOR MOBILE INTERNET HIGHER SMARTPHONE ADOPTION AND VARIETY OF LIFESTYLE CONTENTS TO SERVICE REVENUE EX )#

&#& %")4$! #APEX

#ASH OPEX 3' ! .ETWORK OPEX

3EE $ISCLAIMERS ON PAGE

)MPROVED %")4$! MARGIN

,OWEST OVERALL COST

$UAL 4RANSFER -ODE $4- WHICH ALLOWS A SIMULTANEOUS VOICE CALL AND DATA CONNECTION

DOWNLOAD SPEED UPTO KBPS

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!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

-ESSAGE FROM #HAIRMAN AND #%/

$EAR SHAREHOLDERS AND CUSTOMERS /N BEHALF OF !DVANCED )NFO 3ERVICE 0LC !)3 WE WOULD LIKE TO THANK FOR PLACING YOUR CONTINUED TRUST AND SUPPORT IN OUR SERVICES AND MANAGEMENT 4HE YEAR WAS VERY CHALLENGING FOR US ALL /UR REVENUES IMPROVED IN ALL SERVICE SEGMENTS ESPECIALLY FOR NON VOICE WHICH ROSE FROM AND SHOULD CONTINUE TO DELIVER ITS POSITIVE MOMENTUM NEXT YEAR 4HIS IMPOSING GROWTH MAKES US BELIEVE THAT 4HAI PEOPLE ARE GEARED UP FOR AND DEMAND INTERNET CONNECTIVITY THROUGH WIRELESS BROADBAND 4HE RECOVERY OF MACROECONOMIC IN 4HAILAND ALSO SUPPORTED OUR SERVICE GROWTH IN )NTERNALLY WE MADE ARDUOUS EFFORT TO MAINTAIN OUR HIGH EFFICIENCY IN OPERATION !N INDEPENDENT COMPARATIVE STUDY CONDUCTED BY ONE OF THE LEADING INTERNATIONAL CONSULTANCY FIRMS TESTIFIES OUR LOW OVERALL OPERATING COST AMONG GLOBAL TELECOM COMPANIES 4HROUGHOUT WE FACED SEVERAL SIGNIFICANT EVENTS AND CHANGES IN 4HAI TELECOM INDUSTRY /NE OF THE IMMINENT ISSUES WAS '(Z LICENSE ISSUANCE OR PUBLICLY KNOWN AS ' LICENSING WHICH ENCOUNTERED LEGAL HEADWIND AND WAS EVENTUALLY SUSPENDED BY THE COURT INJUNCTION (OWEVER WE BELIEVE 4HAILAND SHOULD STILL BE HAVING ' '(Z LICENSING IN THE NEXT YEARS AS THE NEW &REQUENCY !LLOCATION !CT WAS RECENTLY PASSED BY THE GOVERNMENT 4HIS IS THE LAW GOVERNING ESTABLISHMENT OF THE .ATIONAL "ROADCASTING AND 4ELECOMMUNICATIONS #OMMISSION WHO WILL BE RESPONSIBLE FOR FUTURE REGULATIONS INCLUDING SPECTRUM AND OPERATION LICENSING 4HE ESTABLISHMENT OF THE NEW REGULATOR WILL BE A CRUCIAL STEP TO THE INDUSTRY GROWTH OVER THE LONG TERM !NOTHER KEY CHANGE IN THE INDUSTRY WAS THE LAUNCH OF MOBILE NUMBER PORTABILITY FOR 4HAI CONSUMERS 7E BELIEVE WITH OUR SUPERIOR QUALITY OF SERVICE NETWORK RELIABILITY AND OUTSTANDING CUSTOMER CARES THIS IS A GOOD OPPORTUNITY FOR !)3 TO WELCOME NEW VALUED CUSTOMERS 4HESE CHALLENGING ENVIRONMENTS FOR MOBILE OPERATORS IN 4HAILAND PROMPT US TO WORK DYNAMICALLY AND STEER TOWARD GROWING STRONG AND SOLID BUSINESS THROUGH ANY FUTURE PERPLEXITY )N ALTHOUGH WITHOUT ' '(Z LICENSING WE ARE CONFIDENT THAT THE CONSUMER DEMAND FOR NON VOICE OR DATA SERVICE SHOULD CONTINUE TO SURGE 7E BELIEVE IN THE %CO3YSTEM TO CO DEVELOP INDUSTRY GROWTH WITH OUR KEY BUSINESS PARTNERS THROUGHOUT THE VALUE CHAIN "ASED ON OUR STRENGTH IN MOBILE NETWORK !)3 CUSTOMERS WILL BE THE FIRST TO GET THEIR HANDS ON TOP RATED DEVICES FROM LEADING MANUFACTURERS ABUNDANT AND NEWLY RICH CONTENTS FROM KEY CONTENT PROVIDERS DIFFERENTIATED PRIVILEGES FROM OUR BUSINESS ALLIANCES TAILORED SOLUTIONS TO CORPORATE AND 3-% CUSTOMERS AS WELL AS PROMISED SATISFACTION FROM OUR HIGHLY EXPERIENCED CUSTOMER ASSISTANCE 7E RECKON THAT THE %CO3YSTEM VISION WILL BRING US ON TOP OF THE NEW WAVE OF DATA SERVICE EMERGENCE

!NNUAL 2EPORT

$R 0AIBOON ,IMPAPHAYOM 0H $

-R 7ICHIAN -EKTRAKARN

#HAIRMAN OF THE "OARD OF $IRECTOR

#HIEF %XECUTIVE /FFICER

7HILE WAITING FOR THE '(Z LICENSE WE ARE EXPLORING PARTNERSHIP WITH POTENTIAL BUSINESS PARTNERS SUCH AS 4/4 WHO HAS LONG TERM RELATIONSHIP WITH !)3 7E ARE IN DISCUSSION FOR A ROAMING AGREEMENT BETWEEN !)3 AND 4/4 ' NETWORKS AS WELL AS BECOMING AN -6./ OF 4/4 ' !LSO WE ARE STUDYING THE POTENTIAL USE OF OUR EXISTING -(Z BAND FOR ADDITIONAL ' SERVICE !LL THESE ENDEAVORS ARE MADE TO DELIVER OUR COMMITMENT TO BRING BETTER EXPERIENCE AND TECHNOLOGY TO OUR CUSTOMERS )N THE LONGER TERM AFTER THE NEW REGULATOR IS FORMED AND NEW '(Z LICENSES ARE ISSUED 4HAI CONSUMERS SHOULD EVENTUALLY HAVE THE OPPORTUNITY TO EXPERIENCE ' AT MORE COMPETITIVE PRICES AND HIGHER QUALITY !)3 AS THE LARGEST MOBILE SERVICE PROVIDER IN 4HAILAND CAN ASSURE YOU THAT WE ARE KEEN ON SECURING A NEW LICENSE TO OPERATE ' )N THE MEANTIME IT IS OUR PRIME INTEREST TO PREPARE OUR BUSINESS OPERATION RESOURCES AND PLAN TO BE READY FOR THE UPCOMING ' JOURNEY )T IS INCONCEIVABLE TO GROW BUSINESS WITHOUT TAKING SOCIETY AND ENVIRONMENT INTO OUR DAILY PRACTICE !)3 AND OUR STAFFS ARE TAKING SERIOUS COMMITMENT TO ENGAGE AND PROTECT THE INTERESTS OF ALL STAKEHOLDERS 7E CONSTANTLY REVIEW AND SCRUTINIZE OUR CORPORATE GOVERNANCE PRACTICE WHICH IS RATED lEXCELLENCEm BY 3%4 AND 3%# 7E DEDICATE OUR CAPABILITIES TO REACH OUT AND SUPPORT THE SOCIETY AROUND US IN NUMEROUS OCCASIONS )N THE RECENT COUNTRYWIDE FLOODING WE DONATED MORE THAN "AHT MILLION AND ORGANIZED 3-3 SERVICE AS A CHANNEL FOR 4HAIS TO HELP THE SUFFERED 4HAIS 7E ALSO DISPATCHED OUR TEAM OF ENGINEERS AND VOLUNTEER STAFFS TO THE DISASTER AREAS TO HELP PEOPLE IN NEED WHETHER IT IS FOR COMMUNICATION NECESSITIES OR COMFORT 7E CONTINUE TO SUPPORT OUR LONG STANDING WELL KNOW PROJECT l3ARN 2AK +ON +EANG (UAI *AI +RANGm WHICH GIVES OPPORTUNITIES FOR CHILDREN WITH DISABILITIES TO GET HIGHER EDUCATION UP TO THE UNDERGRADUATE LEVEL 0URPOSELY FOR ENVIRONMENT WE IMPLEMENTED l'REEN .ETWORKm PROJECT CONTINUALLY 9EARS AGO WE EMBARKED UPON SEARCHING WAYS TO CUT DOWN ENERGY CONSUMPTION IN OUR NETWORK OPERATION %VENTUALLY WE REPLACED ELECTRIC AIR COOLING TO NATURAL AIR COOLING SYSTEM WHICH WORKS MORE GENEROUSLY TO OUR ELECTRICITY CONSUMPTION AND HENCE BILL 7E ALSO DEPLOYED ALTERNATIVE ENERGY SUCH AS SOLAR POWER AND WIND TURBINE TO FEED OUR BASE STATIONS )T IS OUR BELIEF AND OUR VALUES THAT IN AN %CO3YSTEM ONE CANNOT LIVE ALONE BUT MUST SHARE RESOURCES SURROUNDING THEM TO SURVIVE AND REBOUND FROM ANY DISRUPTIVE %CO3YSTEM IMPACTS FOR SUSTAINED MUTUAL BENEFIT AND PROSPERITY ,AST BUT NOT LEAST WE FEEL ENORMOUS GRATITUDE TO OUR SHAREHOLDERS CUSTOMERS AND EVERY STAKEHOLDER FOR YOUR CONSTANT AND CONTINUAL SUPPORT TO OUR BUSINESS 7E PROMISE TO BRING ENDLESS SUPERIOR EXPERIENCE TO OUR CUSTOMERS SOCIETY AND ALL STAKEHOLDERS "EST REGARDS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!UDIT #OMMITTEE 2EPORT 4O THE 3HAREHOLDERS OF !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED 4HE !UDIT #OMMITTEE OF !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED CONSISTS OF THREE INDEPENDENT DIRECTORS WITH COMBINED EXPERIENCE IN FINANCE ACCOUNTING LAW AND BUSINESS ADMINISTRATION -R !VIRUTH 7ONGBUDDHAPITAK AS #HAIRMAN -RS 4ASANEE -ANOROT AND -R 3URASAK 6AJASIT AS #OMMITTEE MEMBERS WITH -RS 3UVIMON +ULALERT AS 3ECRETARY !LL MEMBERS POSSESS ADEQUATE QUALIFICATIONS FOR THEIR POSTS AS SPECIFIED BY THE !UDIT #OMMITTEE #HARTER AND IN ACCORDANCE WITH THE 3TOCK %XCHANGE OF 4HAILAND REGULATIONS AND "EST 0RACTICE GUIDELINES 4HE #OMMITTEE PERFORMED ITS DUTIES AND RESPONSIBILITIES INDEPENDENTLY AS ASSIGNED BY THE "OARD OF $IRECTORS SUPERVISING AND OVERSEEING THE #OMPANY}S STATE OF AFFAIRS ENSURING THAT THE #OMPANY}S BUSINESS OPERATIONS ARE CARRIED OUT WITHOUT ANY CONFLICT OF INTEREST AND WITH ADEQUACY OF INTERNAL CONTROL SYSTEMS AND THAT -ANAGEMENT EXECUTE THEIR DUTIES WITH HONESTY RESPONSIBILITY AND IN ACCORDANCE WITH #OMPANY POLICIES 4HE #OMMITTEE HELD A TOTAL OF MEETINGS IN THE FISCAL YEAR AND THE MEMBERS ATTENDED AS FOLLOWS -R !VIRUTH 7ONGBUDDHAPITAK ATTENDANCES -RS 4ASANEE -ANOROT ATTENDANCES -R 3URASAK 6AJASIT ATTENDANCES !T THE MEETINGS THE #OMMITTEE DISCUSSED AND SHARED OPINIONS WITH SENIOR MANAGEMENT INTERNAL AUDITORS AND THE EXTERNAL AUDITOR ON MATTERS RELATED TO THE #OMPANY}S BUSINESS AND WHICH CAN BE SUMMARIZED AS FOLLOWS 4HE !UDIT #OMMITTEE REVIEWED THE #OMPANY}S QUARTERLY AND ANNUAL FINANCIAL STATEMENTS AS WELL AS THE CONSOLIDATED FINANCIAL STATEMENTS FOR WHICH HAD ALREADY BEEN REVIEWED AND AUDITED BY THE EXTERNAL AUDITOR AND SUBMITTED THEM TO THE "OARD OF $IRECTORS FOR APPROVAL 4HE #OMMITTEE INVITED MANAGEMENT AND THE EXTERNAL AUDITOR TO THE MEETINGS TO REVIEW THE ACCURACY AND COMPLETENESS OF THE FINANCIAL STATEMENTS ADJUSTMENTS MADE TO ACCOUNTING ENTRIES THAT SIGNIFICANTLY AFFECT THEM AND THE ADEQUACY OF FINANCIAL DISCLOSURE 4HE !UDIT #OMMITTEE REVIEWED THE READINESS OF THE #OMPANY FOR PREPARING FINANCIAL STATEMENTS IN ACCORDANCE WITH THE )NTERNATIONAL &INANCIAL 2EPORTING 3TANDARDS )&23 )N ADDITION THE #OMMITTEE CONSIDERED AND ACKNOWLEDGED THE MANAGEMENT LETTER AND AUDIT PLAN PROPOSED BY THE EXTERNAL AUDITOR 4HE #OMMITTEE ALSO HELD A SPECIAL MEETING WITH THE EXTERNAL AUDITOR FOR WHICH -ANAGEMENT WAS NOT IN ATTENDANCE TO FREELY DISCUSS IMPORTANT ISSUES IN THE AUDIT PLAN AND SIGNIFICANT INFORMATION FOR PREPARING THE FINANCIAL STATEMENTS 4HE #OMMITTEE CONCLUDED THAT THE INTERNAL CONTROL SYSTEMS OF THE FINANCIAL REPORTING PROCESS WERE ADEQUATE TO ENSURE THAT THE FINANCIAL STATEMENTS ACCURATELY DEPICTED THE #OMPANY}S FINANCIAL STATUS AND OPERATING RESULTS IN ALL MATERIAL RESPECTS &URTHERMORE THE #OMMITTEE DETERMINED THAT THE FINANCIAL STATEMENTS WERE IN ACCORDANCE WITH ALL LEGALLY DEFINED ACCOUNTING PRINCIPLES AND WERE ADEQUATELY AND PROMPTLY DISCLOSED FOR THE BENEFIT OF SHAREHOLDERS INVESTORS AND USERS OF SUCH STATEMENTS FOR THE PURPOSES OF MAKING INFORMED INVESTMENT DECISIONS )N ADDITION THE #OMPANY IS READY TO COMPLY WITH THE )&23 4HE !UDIT #OMMITTEE REVIEWED CONNECTED TRANSACTIONS OR TRANSACTIONS THAT MAY LEAD TO CONFLICTS OF INTEREST TO ENSURE THAT THEY ARE IN COMPLIANCE WITH THE LAWS RULES AND REGULATIONS PRESCRIBED BY THE #APITAL -ARKET 3UPERVISORY "OARD AND OTHER REGULATORY BODIES AND ARE REASONABLE AND FOR THE HIGHEST BENEFIT OF THE #OMPANY 4HE #OMMITTEE CONCLUDED THAT THE AFOREMENTIONED TRANSACTIONS CONDUCTED BY -ANAGEMENT WERE FAIR AND WITHOUT CONFLICT OF INTEREST AND MAXIMIZED BENEFIT TO THE #OMPANY AND SHAREHOLDERS ON AN ARM}S LENGTH BASIS AND UNDER NORMAL COMMERCIAL TERMS

!NNUAL 2EPORT

4HE !UDIT #OMMITTEE IN CONJUNCTION WITH THE #OMPANY}S )NTERNAL ,EGAL #OUNSEL AND #OMPLIANCE $EPARTMENT REVIEWED ADHERENCE TO THE 3ECURITIES AND %XCHANGE !CT AND TO THE RESPECTIVE REGULATIONS OF 4HE 3ECURITIES AND %XCHANGE #OMMISSION 4HE 3TOCK %XCHANGE OF 4HAILAND 4HE #APITAL -ARKET 3UPERVISORY "OARD AND OTHER RELEVANT LAWS AS WELL AS BUSINESS COMMITMENTS WITH THIRD PARTY AGREEMENTS &ROM A TOTAL OF EIGHT MEETINGS WITH THE #OMPLIANCE AND ,EGAL $EPARTMENTS THE #OMMITTEE DETERMINED THAT THE #OMPANY WAS IN COMPLIANCE WITH ALL APPLICABLE REGULATORY REQUIREMENTS IN ALL MATERIAL RESPECTS )N THE NOTES PROVIDED IN THE FINANCIAL STATEMENTS THE #OMMITTEE AND EXTERNAL AUDITOR HAVE FULLY DISCLOSED ALL MATERIAL RELEVANT ISSUES UNDER DISPUTE WHICH THE -ANAGEMENT BELIEVES SHALL TURN OUT TO BE IN THE #OMPANY}S FAVOUR 4HE !UDIT #OMMITTEE REVIEWED INTERNAL CONTROL SYSTEMS AND THEIR EFFICACY TOWARDS ENSURING THAT THE #OMPANY}S BUSINESS IS EFFICIENTLY AND EFFECTIVELY CONDUCTED IN THE PURSUIT OF ACHIEVING PERFORMANCE GOALS 4HE #OMMITTEE REVIEWED INTERNAL AUDIT REPORTS IN AND RESULTS OF ASSESSMENT ON EFFECTIVENESS OF INTERNAL CONTROLS AND RISK MANAGEMENT SYSTEMS BASED ON THE #/3/ %2- &RAMEWORK 4HE #OMMITTEE OF 3PONSORING /RGANISATIONS OF THE 4READWAY #OMMISSION %NTERPRISE 2ISK -ANAGEMENT ALL OF WHICH WERE EXECUTED BY INTERNAL AUDITORS &URTHERMORE THE #OMMITTEE VISITED #OMPANY OPERATION SITES TO GAIN BUSINESS PROCESS ACUMEN AND ALSO GAVE USEFUL RECOMMENDATIONS TO IMPROVE EFFECTIVENESS OF INTERNAL CONTROL SYSTEMS )N ADDITION THE #OMMITTEE EVALUATED MANAGEMENT CONTROL SYSTEMS FINANCIAL CONTROL SYSTEMS AND COMPLIANCE CONTROL SYSTEMS BASED ON GUIDELINES FROM THE OFFICE OF THE 3ECURITIES AND %XCHANGE #OMMISSION .O MAJOR STRUCTURAL WEAKNESSES OR SIGNIFICANT ERRORS WERE DISCOVERED IN THE INTERNAL CONTROL SYSTEMS WHICH WAS IN LINE WITH THE EXTERNAL AUDITOR}S INDEPENDENT EVALUATION #ONSEQUENTLY THE #OMMITTEE CONCLUDED THAT INTERNAL CONTROL SYSTEMS WERE ADEQUATE SUFFICIENT AND EFFECTIVE AND PERFORMED AS BENCHMARKED 4HIS INCLUDED THE INTERNAL ENVIRONMENT RISK ASSESSMENT CONTROL ACTIVITIES INFORMATION AND COMMUNICATION AND MONITORING SYSTEMS 4HE !UDIT #OMMITTEE CONDUCTED A REVIEW TO ENSURE THAT THE RISK MANAGEMENT SYSTEM HAS BEEN ESTABLISHED APPROPRIATELY BY RECEIVING A REPORT AS PROPOSED BY THE #HIEF %XECUTIVE /FFICER REPRESENTATIVE OF THE 2ISK -ANAGEMENT #OMMITTEE FOR A TOTAL OF FOUR MEETINGS AS WELL AS PROVIDING RECOMMENDATIONS ON A REGULAR BASIS 4HE #OMPANY}S lSIGNIFICANT RISK FACTORSm ARE DISCLOSED IN THIS !NNUAL 2EPORT 4HE !UDIT #OMMITTEE WAS RESPONSIBLE FOR OVERSEEING THE )NTERNAL !UDIT $EPARTMENT TO ENSURE THAT ALL INTERNAL AUDIT ACTIVITIES ARE PERFORMED EFFECTIVELY EFFICIENTLY AND CARRIED OUT IN A MANNER MOST BENEFICIAL TO THE #OMPANY AND ITS STAKEHOLDERS )N DOING SO THE #OMMITTEE REVIEWED ITS MISSION STATEMENT SCOPE OF WORK AND THOSE RESPONSIBILITIES INCLUDING ANNUAL BUDGET AND SUFFICIENCY OF MANPOWER AND AUDIT TOOLS WHICH ENHANCE QUALITY OF INTERNAL AUDIT TO CONFORM TO INTERNATIONAL STANDARDS &URTHERMORE THE #OMMITTEE APPROVED A REVISED AUDIT PLAN FOR IN LINE WITH CURRENT RISKS AND SITUATIONS OF THE #OMPANY AND ALSO GAVE USEFUL RECOMMENDATIONS ON THE DEVELOPMENT OF PREVENTIVE AUDIT POLICY AND PRACTICE 4HE #OMMITTEE ALSO REVIEWED AND APPROVED THE INTERNAL AUDIT PLAN FOR BASED ON THE #OMPANY}S KEY RISK AREAS WHICH FOCUSED ON EVALUATING THE EFFECTIVENESS OF CONTROL SELF ASSESSMENT FOR EACH PROCESS 4HE #OMMITTEE ALSO REVIEWED INTERNAL AUDIT REPORTS AND PERFORMANCE ACCORDING TO KEY PERFORMANCE INDICATORS PERFORMANCE OF THE #HIEF !UDIT %XECUTIVE AND QUALITY OF INTERNAL AUDIT FUNCTIONS WHICH ALLOWED EVERY DEPARTMENT TO FREELY EVALUATE AND GAVE SUGGESTIONS TO THE INTERNAL AUDITORS 4HE #OMMITTEE CONCLUDED THAT THE INTERNAL AUDIT PROCESSES AND SYSTEMS WERE BEING PERFORMED INDEPENDENTLY SUFFICIENTLY AND EFFECTIVELY AND THAT ITS ANNUAL AUDIT PLAN WAS IN ACCORDANCE WITH #OMPANY}S GOALS AND KEY RISK AREAS 4HE INTERNAL AUDIT PERFORMANCE ACCOMPLISHED ITS GOALS 4HE INTERNAL AUDIT PROCESS ALSO DEMONSTRATED CONTINUOUS IMPROVEMENT IN RESPECT OF PERSONAL AND CONFORMITY WITH INTERNATIONAL STANDARDS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

&URTHERMORE TO ENHANCE THE INTERNAL AUDIT SYSTEM TO CONFORM TO INTERNATIONAL STANDARDS THE !UDIT #OMMITTEE ASKED THE "OARD OF $IRECTORS FOR APPROVAL TO HIRE AN EXTERNAL REVIEWER TO CONDUCT THE 1UALITY !SSURANCE 2EVIEW ON INTERNAL AUDIT ACTIVITY FOR 4HE !UDIT #OMMITTEE SUBMITTED ITS QUARTERLY REPORTS TO THE "OARD OF $IRECTORS AND PROVIDED USEFUL RECOMMENDATIONS WHICH ARE USEFUL TO THE WORK PERFORMANCE OF -ANAGEMENT WHICH WERE SUBSEQUENTLY ADOPTED 4HE !UDIT #OMMITTEE TOOK INTO CONSIDERATION THE NOMINATION AND APPOINTMENT OF THE EXTERNAL AUDITOR AND THE ANNUAL AUDIT FEE FOR 4HIS PROCESS ENTAILED ASSESSMENT OF THE CURRENT EXTERNAL AUDITOR FOR ITS INDEPENDENCE PERFORMANCE FROM THE YEAR KNOWLEDGE COMPETENCY EXPERIENCE IN THE TELECOMMUNICATIONS INDUSTRY SUPPORTING UNIT OF THE AUDIT FIRM AND ALSO THE COMPETITIVENESS OF THE AUDIT FEE AS ONE OF THE KEY CONSIDERATION 4HE #OMMITTEE CONCLUDED THAT THE EXTERNAL AUDITORS FROM +0-' 0HOOMCHAI !UDIT ,TD ACTED INDEPENDENTLY AND DEMONSTRATED A SUFFICIENT DEGREE OF KNOWLEDGE AND EXPERIENCE REQUIRED FOR THE PURPOSES OF CONDUCTING THE #OMPANY}S EXTERNAL AUDIT WITH A COMPETITIVE AUDIT FEE 4HE #OMMITTEE SUBSEQUENTLY PROPOSED THAT THE SAME EXTERNAL AUDITOR +0-' 0HOOMCHAI !UDIT ,TD BE APPOINTED AS THE OFFICIAL CERTIFIED PUBLIC ACCOUNTANT OF THE #OMPANY FOR 4HIS RECOMMENDATION WAS MADE TO THE "OARD OF $IRECTORS PRIOR TO BEING PRESENTED FOR APPROVAL AT THE GENERAL SHAREHOLDERS MEETING 4HE !UDIT #OMMITTEE CONDUCTED ITS PERFORMANCE SELF ASSESSMENT WHICH CONSISTED OF REVIEWING ITS COMPOSITION AUTHORITY INDEPENDENCE MEETINGS AUDITING PERFORMANCE AND DUTIES ON REVIEWING AND EXPRESSING OPINIONS ALL OF WHICH SHOULD BENEFIT THE #OMPANY ON INTERNAL CONTROL AND RISK MANAGEMENT SYSTEMS FINANCIAL REPORTING EXTERNAL AUDIT PROCESS OF THE EXTERNAL AUDITOR THE INTERNAL AUDIT SYSTEM AND COMPLIANCE WITH APPLICABLE REGULATORY REQUIREMENTS 4HIS SELF ASSESSMENT WAS BENCHMARKED AGAINST "EST 0RACTICE GUIDELINES FROM THE 3TOCK %XCHANGE OF 4HAILAND AND THE !UDIT #OMMITTEE #HARTER 4HE #OMMITTEE CAME TO THE CONCLUSION THAT ITS SCOPE OF WORK AND PERFORMANCE WAS INDEPENDENT AND CONSISTENT WITH "EST 0RACTICE GUIDELINES AND THE !UDIT #OMMITTEE #HARTER EFFECTIVELY AIDING IN THE FULFILMENT OF 'OOD #ORPORATE 'OVERNANCE )N ADDITION THE !UDIT #OMMITTEE INITIATED AN ADDITIONAL ASSESSMENT WHICH WAS UNDERTAKEN BY MEMBERS OF THE "OARD OF $IRECTORS THE EXTERNAL AUDITOR #HIEF %XECUTIVE /FFICER AND #HIEF &INANCIAL /FFICER SO THAT RECOMMENDATIONS COULD BE OBTAINED TO IMPROVE PERFORMANCE OF THE !UDIT #OMMITTEE 4HE !UDIT #OMMITTEE PERFORMED ITS DUTIES AND RESPONSIBILITIES WITH KNOWLEDGE ABILITY CAREFULNESS AND HAS SUFFICIENT INDEPENDENCE 4HE #OMMITTEE HAD FULL ACCESS TO ALL PERTINENT INFORMATION FROM -ANAGEMENT EMPLOYEES AND ASSOCIATED PARTIES &URTHERMORE THE #OMMITTEE GAVE COMMENTS AND RECOMMENDATIONS WHICH ARE BENEFICIAL TO ALL OF THE #OMPANY}S STAKEHOLDERS EQUALLY )N SUMMARY THE !UDIT #OMMITTEE DETERMINED THAT THE "OARD OF $IRECTORS -ANAGEMENT AND %XECUTIVE $IRECTORS ALL PERFORMED ETHICALLY WITH THE INTENT TO CONDUCT THEIR JOB FUNCTIONS PROFESSIONALLY IN PURSUIT OF THE #OMPANY}S PERFORMANCE GOALS &URTHERMORE IT CONCLUDED THAT THE #OMPANY IS FULLY COMMITTED TO AND SEES EFFECTIVE #ORPORATE 'OVERNANCE AS VITAL TO ITS BUSINESS AND HAS ESTABLISHED CONCISE AND APPROPRIATE RISK MANAGEMENT AND INTERNAL CONTROL SYSTEMS

-R !VIRUTH 7ONGBUDDHAPITAK

-RS 4ASANEE -ANOROT

-R 3URASAK 6AJASIT

#HAIRMAN OF THE !UDIT #OMMITTEE

!UDIT #OMMITTEE -EMBER

!NNUAL 2EPORT

3ECURITIES )NFORMATION 4HE #OMPANY NAME 3YMBOL FOR TRADING 2EGISTERED DATE ON THE 3%4 -ARKET CAPITALIZATION !UTHORIZED CAPITAL 0AID UP CAPITAL 4OTAL SHAREHOLDERS &REE FLOAT .ATURE OF "USINESSES (EAD OFFICE 2EGISTERED .O (OME 0AGE 4ELEPHONE &AX

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED !$6!.# .OVEMBER "AHT AS OF $ECEMBER "AHT "AHT AS OF &EBRUARY SHAREHOLDERS AS OF .OVEMBER AS OF -ARCH p /PERATE CELLULAR MOBILE TELEPHONE NETWORK IN THE -(Z FREQUENCY UNDER THE DIGITAL '3- TECHNOLOGY p 0ROVIDE CELLULAR MOBILE TELEPHONE SERVICE IN RELATION TO DIGITAL '3- NETWORK IN THE -(Z FREQUENCY p )MPORT AND DISTRIBUTE OF HANDSETS ACCESSORIES p 0ROVIDE VOICE AND DATA COMMUNICATION SERVICE VIA TELEPHONE AND OPTICAL FIBER p 0ROVIDE PAYMENT BUSINESS VIA MOBILE PHONE p $ISTRIBUTE OF CASH CARD p #ALL CENTER SERVICE p 3ERVICE PROVIDER IN CONNECTION WITH INTERNATIONAL TELEPHONE AND GATEWAY p .ETWORKS PROVIDER AND TELECOMMUNICATION SERVICE OPERATOR 3HINAWATRA 4OWER 0HAHOLYOTHIN 2OAD 3AMSEN .AI 0HAYATHAI "ANGKOK "OR -OR *OR &ORMER 2EGISTERED .O WAS "OR -OR *OR HTTP WWW AIS CO TH

$EPOSITARY 2ECEIPT

!$2 TICKER SYMBOL %XCHANGE $EPOSITARY !$2 TO /2$ SHARE RATIO !$2 #53)0 NUMBER

!6)&9 /VER 4HE #OUNTER /4# 4HE "ANK OF .EW 9ORK -ELLON '

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

)NVESTMENT 3TRUCTURE OF !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!DVANCED #ONTACT #ENTER #O ,TD

!DVANCED -0!9 #O ,TD

!DVANCED -AGIC #ARD #O ,TD

!). 'LOBAL#OMM #O ,TD

3ERVICE PROVIDER OF CALL CENTER SERVICE

3ERVICE PROVIDER OF PAYMENT BUSINESS VIA MOBILE PHONE

$ISTRIBUTOR OF CASH CARD BUSINESS

3ERVICE PROVIDER OF INTERNATIONAL TELEPHONE SERVICE GATEWAY

PAID UP CAPITAL

"AHT MILLION

$IGITAL 0HONE #O ,TD

!DVANCED 7IRELESS .ETWORK #O ,TD

3ERVICE PROVIDER OF DIGITAL MOBILE PHONE NETWORK IN '3- -(Z

"AHT MILLION PAID UP CAPITAL

!DVANCED $ATANETWORK #OMMUNICATIONS #O ,TD

3ERVICE PROVIDER OF ONLINE DATA COMMUNICATION SERVICE VIA TELEPHONE LANDLINES AND OPTICAL FIBER

.ETWORK OPERATOR TELECOM SERVICE OPERATOR AND COMPUTER SYSTEM PROVIDER #URRENTLY RECEIVED AN )NTERNET ,ICENSE 4YPE ) AND 4ELECOMMUNICATIONS "USINESS ,ICENSE 4YPE ))) FROM .4#

"AHT MILLION PAID UP CAPITAL

"AHT MILLION REGISTERED CAPITAL AND

"AHT MILLION PAID UP CAPITAL

-OBILE "ROADBAND "USINESS #O ,TD

#URRENTLY NOT START THE OPERATION

"AHT MILLION

PAID UP CAPITAL

!NNUAL 2EPORT

3ERVICE PROVIDER OF $IGITAL '3- NETWORK IN THE -(Z FREQUENCY "AHT MILLION 2EGISTERED #APITAL AND "AHT MILLION 0AID UP #APITAL

3UPER "ROADBAND .ETWORK #O ,TD

7IRELESS $EVICE 3UPPLY #O ,TD

!DVANCED )NTERNET 2EVOLUTION #O ,TD

"RIDGE -OBILE 0TE ,TD

.ETWORK OPERATOR AND TELECOM SERVICE OPERATOR I E INTERNET )30 )NTERNATIONAL .ATIONAL )NTERNET 'ATEWAY 6OICE OVER )0 AND )0 TELEVISION

)MPORTER AND DISTRIBUTOR OF HANDSET AND ACCESSONES

#URRENTLY NOT IN OPERATION

*OINTLY )NVESTED PROVIDE INTERNATIONAL ROAMING SERVICE INCORPORATED IN 3INGAPORE

"AHT MILLION

53$ MILLION

PAID UP CAPITAL

-)-/ 4ECH #O ,TD

&AX ,ITE #O ,TD

#LEARING (OUSE FOR .UMBER 0ORTABILITY #O ,TD

/PERATE )4 AND CONTENT AGGREGATOR BUSINESSES #URRENTLY NOT START THE OPERATION

/PERATE IN ACQUIRING AND OR RENTING LAND BUILDING AND RELATED FACILITIES RELATED TO TELECOMMUNICATION BUSINESS #URRENTLY NOT START THE OPERATION

/PERATE THE )NFORMATION 3YSTEM AND THE CENTRALIZED DATABASE FOR THE MOBILE PORTABILITY SERVICE

"AHT MILLION

PAID UP CAPITAL

"AHT MILLION

!DVANCED -OBILE "ROADBAND #O ,TD

#URRENTLY NOT START THE OPERATION

"AHT MILLION PAID UP CAPITAL

PAID UP CAPITAL

!DVANCED )NTERNET 2EVOLUTION #O ,TD ORIGINALLY KNOWN AS -OBILE FROM !DVANCE #O ,TD 4HE REMAINING OF SHARES HOLDING BY PERSON WHO HAS NOT CONFLICT OF INTEREST -)-/ 4ECH #O ,TD ORIGINALLY KNOWN AS ):/.% #O ,TD REGISTERED AT -INISTRY OF #OMMERCE ON *ANUARY &AX ,ITE #O ,TD REGISTERED AT -INISTRY OF #OMMERCE ON *ANUARY #LEARING (OUSE FOR .UMBER 0ORTABILITY #O ,TD REGISTERED AT -INISTRY OF #OMMERCE ON *ANUARY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

)NVESTMENT 3TRUCTURE OF 3HIN 'ROUP

3HIN #ORPORATION 0UBLIC #OMPANY ,IMITED

!DVANCED )NFO 3ERVICE 0LC

$IGITAL 0HONE #O ,TD

!DVANCED $ATANETWORK #OMMUNICATIONS #O ,TD

7IRELESS $EVICE 3UPPLY #O ,TD

!DVANCED 7IRELESS .ETWORK #O ,TD

-OBILE "ROADBAND "USINESS #O ,TD

!DVANCED -OBILE "ROADBAND #O ,TD

!DVANCED #ONTACT #ENTER #O ,TD

-)-/ 4ECH #O ,TD

!DVANCED -0!9 #O ,TD

&AX ,ITE #O ,TD

!DVANCED -AGIC #ARD #O ,TD

!DVANCED )NTERNET 2EVOLUTION #O ,TD

!). 'LOBAL#OMM #O ,TD

#LEARING (OUSE FOR .UMBER 0ORTABILITY #O ,TD

3UPER "ROADBAND .ETWORK #O ,TD

"RIDGE -OBILE 0TE ,TD

!NNUAL 2EPORT

!3 OF .OVEMBER

4HAICOM 0LC

)46 0LC

$46 3ERVICE #O ,TD

#3 ,OXINFO 0LC

4ELEINFO -EDIA 0LC

!$ 6ENTURE 0LC

3HENINGTON )NVESTMENTS 0TE ,TD

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(UNSA $OT #OM #O ,TD

)034!2 !USTRALIA 0TY ,TD

7ATTA #LASSIFIEDS #O ,TD

)034!2 .EW :EALAND ,TD

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!RTWARE -EDIA #O ,TD

-ATCHBOX #O ,TD

) 4 !PPLICATIONS AND 3ERVICES #O ,TD

3TAR .UCLEUS #O ,TD

3PACECODE ,,#

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)034!2 'LOBAL 3ERVICE ,TD

#AMBODIAN $46 .ETWORK ,TD

(OLDING #OMPANY ,ISTED #OMPANY ON THE 3TOCK %XCHANGE OF 4HAILAND

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

-AJOR 3HAREHOLDERS 4OP TEN MAJOR SHAREHOLDERS OF !DVANCED )NFO 3ERVICE 0LC

.AME

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.O OF SHARES HELD

OF ISSUED SHARE CAPITAL

3OURCE 4HAILAND 3ECURITIES $EPOSITORY #O ,TD AS OF .OVEMBER

3HIN #ORPORATION 0LC

3).'4%, 342!4%')# ).6%34-%.43 04% ,4$

&REE FLOAT

!DVANCED )NFO 3ERVICE 0LC

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.AME

#EDAR (OLDING #O ,TD !SPEN (OLDING #O ,TD 4OTAL

.O OF SHARES HELD

OF ISSUED SHARE CAPITAL

!SPEN (OLDING #O ,TD HOLDS SHARES OR OF PAID UP CAPITAL OF THE #OMPANY 3OURCE 4HAILAND 3ECURITIES $EPOSITORY #O ,TD AS OF .OVEMBER

!SPEN IS A COMPANY INCORPORATED IN 4HAILAND AND AN INDIRECT SUBSIDIARY OF 4EMASEK (OLDINGS 0TE ,TD l4EMASEKm #EDAR IS A COMPANY INCORPORATED IN 4HAILAND WHOSE SHAREHOLDERS ARE COMPRISED OF 4HE 3IAM #OMMERCIAL "ANK 0UBLIC #OMPANY ,IMITED HOLDING +ULARB +AEW #OMPANY ,IMITED l+ULARB +AEWm HOLDING AND #YPRESS (OLDINGS ,IMITED l#YPRESSm AN INDIRECT SUBSIDIARY OF 4EMASAK HOLDING OF THE SHARES IN #EDAR

!NNUAL 2EPORT

!S OF *ANUARY 3(). SHAREHOLDING STRUCTURE IS AS FOLLOW -R 3URIN 5PATKOON

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-R 0ONG 3ARASIN

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.AME

OF ISSUED SHARE CAPITAL

3INGAPORE 4ELECOMMUNICATIONS ,IMITED

3OURCE 3INGAPORE 4ELECOMMUNICATIONS ,IMITED ) !NNUAL 2EPORT AS OF -AY

-AJOR SHAREHOLDERS OF 3INGAPORE 4ELECOMMUNICATIONS ,IMITED ARE

.AME

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.O OF SHARES HELD

OF ISSUED SHARE CAPITAL

3OURCE 3INGAPORE 4ELECOMMUNICATIONS ,IMITED ) !NNUAL 2EPORT AS OF -AY 4HE INVESTORS CAN UPDATE THE CURRENT MAJOR SHAREHOLDERS OF THE #OMPANY FROM THE #OMPANY}S WEBSITE BEFORE THE !NNUAL 'ENERAL -EETING 0LEASE VISIT HTTP INVESTOR AIS CO TH

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

'ENERAL )NFORMATION 4HE #OMPANY AND ITS 3UBSIDIARIES AS OF $ECEMBER

3UBSIDIARIES

"USINESS

2EGISTERED #APITAL -ILLION 3HARE

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$IGITAL 0HONE #OMPANY ,IMITED 0HAHOLYOTHIN #ENTER 4OWER 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX

3ERVICE PROVIDER OF DIGITAL MOBILE PHONE NETWORK IN -(Z FREQUENCY

!DVANCED $ATANETWORK #OMMUNICATIONS #OMPANY ,IMITED INDIRECT SUBSIDIARY VIA $0# 0HAHOLYOTHIN 0LACE 4OWER TH &LOOR 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX (OME 0AGE WWW ADC CO TH

3ERVICE PROVIDER OF ONLINE DATA COMMUNICATION SERVICE VIA TELEPHONE LANDLINES AND OPTICAL FIBER

!DVANCED #ONTACT #ENTER #OMPANY ,IMITED 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX

#ALL CENTER 3ERVICE PROVIDER

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3ERVICE PROVIDER OF PAYMENT BUSINESS VIA MOBILE PHONE

!DVANCED -AGIC #ARD #OMPANY ,IMITED 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX

$ISTRIBUTOR OF CASH CARD BUSINESS

!). 'LOBAL#OMM #OMPANY ,IMITED 0HAHOLYOTHIN 0LACE 4OWER TH &LOOR 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX (OME 0AGE WWW AIN CO TH

3ERVICE PROVIDER OF INTERNATIONAL TELEPHONE SERVICE GATEWAY

!NNUAL 2EPORT

3UBSIDIARIES

"USINESS

2EGISTERED #APITAL -ILLION 3HARE

0AR 6ALUE 0AID UP OF "AHT PER #APITAL )NVESTMENT SHARE -ILLION "AHT

3UPER "ROADBAND .ETWORK #OMPANY ,IMITED 0HAHOLYOTHIN 0LACE 4OWER TH &LOOR 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX (OME 0AGE WWW SBN CO TH

.ETWORK OPERATOR AND A TELECOM SERVICE OPERATOR I E 3ERVICE PROVIDER OF INTERNET )30 INTERNATIONAL NATIONAL INTERNET GATEWAY A VOICE OVER )0 AND AN )0 TELEVISION

7IRELESS $EVICE 3UPPLY #OMPANY ,IMITED 0HAHOLYOTHIN #ENTER 4OWER 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX

)MPORTER AND DISTRIBUTOR OF HANDSETS AND ACCESSORIES

!DVANCED 7IRELESS .ETWORK #OMPANY ,IMITED 0HAHOLYOTHIN 0LACE 4OWER TH &LOOR 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX

.ETWORK OPERATOR A TELECOM SERVICE OPERATOR AND COMPUTER SYSTEM SERVICE PROVIDER #URRENTLY !7. RECEIVED AN )NTERNET ,ICENSE 4YPE ) AND 4ELECOMMUNICATIONS "USINESS ,ICENSE 4YPE ))) FROM .4#

-OBILE "ROADBAND "USINESS #OMPANY ,IMITED INDIRECT SUBSIDIARY VIA !7. 0HAHOLYOTHIN 0LACE 4OWER TH &LOOR 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK

#URRENTLY NOT START THE OPERATION

!DVANCED -OBILE "ROADBAND #OMPANY ,IMITED #URRENTLY NOT START INDIRECT SUBSIDIARY VIA -"" THE OPERATION 0HAHOLYOTHIN #ENTER 4OWER 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

"USINESS

2EGISTERED #APITAL -ILLION 3HARE

!DVANCED )NTERNET 2EVOLUTION #OMPANY ,IMITED 0HAHOLYOTHIN 0LACE 4OWER TH &LOOR 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX

#URRENTLY NOT IN OPERATION

-)-/ 4ECH #OMPANY ,IMITED 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX

/PERATE )4 AND CONTENT AGGREGATOR BUSINESSES

&AX ,ITE #OMPANY ,IMITED 0HAHOLYOTHIN 2OAD 3AMSENNAI 0HAYATHAI "ANGKOK 4EL &AX

/PERATE IN ACQUIRING AND OR LEASE BUILDING AND RELATED FACILITIES FOR 4ELECOMMUNICATIONS "USINESS

3UBSIDIARIES

*OINT 6ENTURE

"USINESS

2EGISTERED #APITAL -ILLION 3HARE

0AR 6ALUE 0AID UP OF "AHT PER #APITAL )NVESTMENT SHARE -ILLION "AHT

#LEARING (OUSE FOR .UMBER 0ORTABILITY #OMPANY ,IMITED TH &LOOR 4HE 4RENDY 0ROJECT 3OI 3UKHUMVIT 3ANGCHAN +LONGTOEY .UA 7ATTANA "ANGKOK 4EL &AX

*OINTLY INVESTED /PERATE THE )NFORMATION 3YSTEM AND THE CENTRALIZED DATABASE FOR THE MOBILE PORTABILITY SERVICE

"RIDGE -OBILE 0TE ,TD #HAI #HEE 2OAD 4ECHNOPARK #HAI #HEE 3INGAPORE 4EL &AX

*OINTLY INVESTED PROVIDE INTERNATIONAL ROAMING SERVICE INCORPORATED IN 3INGAPORE

53$

-ILLION 53$

4HE REMAINING OF SHARES HOLDING BY PERSON WHO HAS NOT CONFLICT OF INTEREST !DVANCED )NTERNET 2EVOLUTION #OMPANY ,IMITED ORIGINALLY KNOWN AS -OBILE FROM !DVANCE #OMPANY ,IMITED -)-/ 4ECH #OMPANY ,IMITED ORIGINALLY KNOWN AS I:/.% #OMPANY ,IMITED REGISTERED AT -INISTRY OF #OMMERCE ON *ANUARY &AX ,ITE #OMPANY ,IMITED REGISTERED AT -INISTRY OF #OMMERCE ON *ANUARY #LEARING (OUSE FOR .UMBER 0ORTABILITY #OMPANY ,IMITED REGISTERED AT -INISTRY OF #OMMERCE ON *ANUARY .UMBER OF SHARES INCLUDES NUMBER OF TREASURY SHARES IN THE AMOUNT OF MILLION SHARES

!NNUAL 2EPORT

0ROPOSED #APITAL $ISCIPLINE #APITAL MANAGEMENT

7E AIM TO MANAGE OUR CAPITAL STRUCTURE TO BE STRONGER THAN INDUSTRY PEER AND COMMIT TO BE INVESTMENT GRADE RATING 4HIS WILL ALLOW US TO RETAIN SUPERIOR FINANCIAL FLEXIBILITY IN ORDER TO CAPTURE FUTURE GROWTH PROSPECT /UR FINANCIAL FLEXIBILITY MEANS DIVERSIFIED SOURCE OF CAPITAL EASE OF FUNDING AND APPROPRIATE COST OF CAPITAL )N AN INTERMEDIATE TERM WE VIEW THAT TELECOMMUNICATIONS INDUSTRY IN 4HAILAND WILL FACE ANOTHER PHASE OF TECHNOLOGY CHANGE AND HENCE NEW INVESTMENT WILL BE REQUIRED /UR BALANCE SHEET IS FLEXIBLE TO PREPARE THE COMPANY FOR SUCH INVESTMENT AND WE AIM TO LEVERAGE ON OUR GEARING THROUGH DEBT INSTRUMENT ,IQUIDITY SURPLUS

%XCESS LIQUIDITY DEFINED AS ANY EXCESS CASH AFTER WORKING CAPITAL AND CAPITAL EXPENDITURES AFTER INVESTMENT IN NEW GROWTH AREAS AND ANY DEBT REGULATORY OBLIGATIONS RESTRUCTURING WILL BE RETURNED TO SHAREHOLDERS

$IVIDEND 0OLICY #OMPANY AIMS TO PAY DIVIDEND AT LEAST OF NET PROFIT (ISTORICALLY THE COMPANY HAS BEEN PAYING OVER DURING THE PAST FOUR YEARS )N THE NEAR FUTURE THE INDUSTRY IS GOING THROUGH SOME STRUCTURAL CHANGES WHICH WILL BE CLEARER ONCE THE ' LICENSE AND IF ANY THE CHANGE IN STATUS OF THE PRESENT CONTRACTS WITH 4/4 #!4 GAIN MORE VISIBILITY )N THE MEANTIME THE COMPANY INTENDS TO MAINTAIN FLEXIBILITY TO PRESERVE LONG TERM GROWTH POTENTIAL #OMPANY AIMS TO PAY DIVIDEND TO SHAREHOLDERS TWICE A YEAR 4HE FIRST DIVIDEND PAYMENT SHALL BE PAID AS AN INTERIM DIVIDEND WHICH WILL BE DISTRIBUTED FROM THE OPERATING RESULTS OF THE FIRST HALF PERIOD OF THE YEAR SUBJECTED TO THE "OARD OF $IRECTORS RESOLUTION AND SHALL BE REPORTED TO THE SHAREHOLDERS AT THE NEXT SHAREHOLDERS MEETING 4HE SECOND DIVIDEND PAYMENT SHALL BE PAID AS AN ANNUAL DIVIDEND WHICH WILL BE DISTRIBUTED FROM THE OPERATING RESULTS OF THE SECOND HALF PERIOD OF THE YEAR SUBJECTED TO SHAREHOLDERS APPROVAL %ACH SUBSIDIARY SHALL CONSIDER ITS DIVIDEND PAYMENT BASED UPON ITS OPERATING RESULTS FINANCIAL CONDITIONS AND OTHER FACTORS 4HE ANNUAL AND INTERIM DIVIDEND PAYMENTS COULD BE SUBJECTED TO CHANGE DEPENDING ON CASH FLOW AND INVESTMENT PLAN INCLUDING ANY OTHER FUTURE OBLIGATIONS OF #OMPANY AND SUBSIDIARIES 3UCH DIVIDEND PAYMENT SHALL NOT EXCEED THE RETAINED EARNINGS IN THE #OMPANY &INANCIAL 3TATEMENT NOR ADVERSELY AFFECT THE #OMPANY AND SUBSIDIARIES ONGOING OPERATIONS (ISTORICAL $IVIDEND

$IVIDEND "AHT SHARE )NTERIM !NNUAL 3PECIAL

0AYOUT 2ATIO

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4HE "OARD OF $IRECTORS

$R 0AIBOON ,IMPAPHAYOM

-R 3OMPRASONG "OONYACHAI

#HAIRMAN OF THE "OARD OF $IRECTORS AND )NDEPENDENT $IRECTOR

6ICE #HAIRMAN OF THE "OARD OF $IRECTORS

-R !VIRUTH 7ONGBUDDHAPITAK

-R 3URASAK 6AJASIT

$IRECTOR #HAIRMAN OF THE !UDIT #OMMITTEE AND )NDEPENDENT $IRECTOR

$IRECTOR -EMBER OF THE !UDIT #OMMITTEE AND )NDEPENDENT $IRECTOR

!NNUAL 2EPORT

-RS 4ASANEE -ANOROT $IRECTOR -EMBER OF THE !UDIT #OMMITTEE AND )NDEPENDENT $IRECTOR

-R !LLEN ,EW 9OONG +EONG $IRECTOR

-R .G #HING 7AH

-R 9EO %NG #HOON

$IRECTOR

-R 6IKROM 3RIPRATAKS $IRECTOR

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

%XECUTIVE #OMMITTEE

-R !LLEN ,EW 9OONG +EONG

-R 6IKROM 3RIPRATAKS

#HAIRMAN OF THE %XECUTIVE #OMMITTEE

6ICE #HAIRMAN OF THE %XECUTIVE #OMMITTEE

-R .G #HING 7AH

-R !RAK #HONLATANON

-R +IM 3IRITAWEECHAI

-EMBER OF %XECUTIVE #OMMITTEE

!NNUAL 2EPORT

-ANAGEMENT

-R !LLEN ,EW 9OONG +EONG #HAIRMAN OF %XECUTIVE #OMMITTEE

-R 7ICHIAN -EKTRAKARN #HIEF %XECUTIVE /FFICER AND !CTING #HIEF -ARKETING /FFICER

-RS 3UWIMOL +AEWKOON -R -ARK #HONG #HIN +OK

-R 0ONG AMORN .IMPOONSAWAT

#HIEF #USTOMER /FFICER

#HIEF &INANCE /FFICER

#HIEF /PERATING /FFICER

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3UMMARY OF 0ROFILE OF THE $IRECTORS AND -ANAGEMENT 4EAM

$R 0AIBOON ,IMPAPHAYOM

-R 3OMPRASONG "OONYACHAI

!GE YEARS

p #HAIRMAN OF THE "OARD OF $IRECTORS p )NDEPENDENT $IRECTOR 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

p 6ICE #HAIRMAN OF THE "OARD OF $IRECTORS p !UTHORIZED $IRECTOR 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

.ONE .ONE

(IGHEST %DUCATION

p $OCTORATE $EGREE IN %LECTRICAL %NGINEERING )OWA 3TATE 5NIVERSITY 53! p #ERTIFICATE OF 0UBLIC 0RIVATE *OINT $EFENCE #URRICUM #LASS 4HE .OTIONAL $EFENCE #OLLEGE OF 4HAILAND

p -ASTER $EGREE IN %NGINEERING !SIAN )NSTITUTE OF 4ECHNOLOGY

2ELATED 4RAINING 0ROGRAM HELD BY )/$

p $!0 $IRECTOR !CCREDITATION 0ROGRAM #LASS p $#0 $IRECTOR #ERTIFICATION 0ROGRAM #LASS p 2#0 2OLE OF THE #HAIRMAN 0ROGRAM #LASS 7ORKING %XPERIENCES

7ORKING %XPERIENCES

0RESENT

2ELATED 4RAINING 0ROGRAM HELD BY )/$

#HAIRMAN OF THE "OARD OF $IRECTORS AND )NDEPENDENT $IRECTOR !DVANCED )NFO 3ERVICE 0LC $IRECTOR AND %XECUTIVE $IRECTOR 4HAI -ILITARY "ANK 0LC

)LLEGAL 2ECORD IN PAST YEARS

.ONE

0RESENT 0RESENT 0RESENT 0RESENT 0RESENT 0RESENT 0RESENT

!CTING 0RESIDENT 3HIN #ORPORATION 0LC #HAIRMAN OF THE %XECUTIVE #OMMITTEE 4HAICOM 0LC 6ICE #HAIRMAN OF THE "OARD OF $IRECTORS !DVANCED )NFO 3ERVICE 0LC #HAIRMAN OF THE 'ROUP %XECUTIVE #OMMITTEE 3HIN #ORPORATION 0LC $IRECTOR 3HIN #ORPORATION 0LC $IRECTOR 4HAICOM 0LC $IRECTOR 0RARAM (OSPITAL #O ,TD )NDEPENDENT $IRECTOR 0OWER ,INE %NGINEERING 0LC -EMBER OF THE %XECUTIVE #OMMITTEE 3HIN 3ATELLITE 0LC #HAIRMAN OF THE %XECUTIVE #OMMITTEE !DVANCED )NFO 3ERVICE 0LC $IRECTOR !DVANCED )NFO 3ERVICE 0LC -EMBER OF THE %XECUTIVE #OMMITTEE #3 ,OX)NFO 0LC $IRECTOR AND -EMBER OF THE %XECUTIVE #OMMITTEE )46 0LC 'ROUP 6ICE #HAIRMAN OF THE 'ROUP %XECUTIVE #OMMITTEE 3HIN #ORPORATION 0LC

)LLEGAL 2ECORD IN PAST YEARS

.ONE

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN

!NNUAL 2EPORT

-R !VIRUTH 7ONGBUDDHAPITAK

-RS 4ASANEE -ANOROT

!GE YEARS

p $IRECTOR p #HAIRMAN OF THE !UDIT #OMMITTEE p )NDEPENDENT $IRECTOR 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

p $IRECTOR p -EMBER OF THE !UDIT #OMMITTEE p )NDEPENDENT $IRECTOR 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

.ONE .ONE

(IGHEST %DUCATION

p -ASTER $EGREE IN "USINESS !DMINISTRATION .EW 9ORK 5NIVERSITY 53!

p "ACHELOR $EGREE IN #OMMERCE AND !CCOUNTANCY #HULALONGKORN 5NIVERSITY

2ELATED 4RAINING 0ROGRAM HELD BY )/$

p $#0 $IRECTOR #ERTIFICATION 0ROGRAM #LASS p 4HE "OARD}S 2OLE IN 3ETTING %FFECTIVE #OMPENSATION 0OLICY

p $#0 $IRECTOR #ERTIFICATION 0ROGRAM #LASS

7ORKING %XPERIENCES

0RESENT

0RESENT 0RESENT 0RESENT 0RESENT 0RESENT 0RESENT

)NDEPENDENT $IRECTOR 3 0 3YNDICATE 0LC )NDEPENDENT $IRECTOR AND -EMBER OF THE !UDIT #OMMITTEE 4HAI -ILITARY "ANK 0LC !DVISOR "UREAU OF THE #ROWN 0ROPERTY #HAIRMAN OF THE !UDIT #OMMITTEE AND $IRECTOR !DVANCED )NFO 3ERVICE 0LC !DVISOR 3IAM #EMENT 0LC $IRECTOR AND -EMBER OF THE %XECUTIVE $IRECTOR 4HAI 0LASTIC AND #HEMICALS 0LC $IRECTOR #0" %QUITY #O ,TD $IRECTOR #0" 0ROPERTY #O ,TD $IRECTOR AND #HAIRMAN OF THE %XECUTIVE $IRECTOR $EVES )NSURANCE 0LC #HAIRMAN OF THE "OARD /F $IRECTORS -ARBLE #O ,TD %XPERT -EMBER OF THE "OARD OF $IRECTORS 'OVERNMENT 0ENSION &UND %XPERT -EMBER OF )NVESTMENT #OMMITTEE 'OVERNMENT 0ENSION &UND $IRECTOR 4HAI !IRWAYS )NTERNATIONAL 0LC !SSISTANCE OF $IRECTOR "UREAU OF THE #ROWN 0ROPERTY #HAIRMAN OF THE "OARD OF $IRECTOR )4 /NE #O ,TD

.ONE .ONE

7ORKING %XPERIENCES

$IRECTOR AND -EMBER OF THE !UDIT #OMMITTEE !DVANCED )NFO 3ERVICE 0LC 3ENIOR %XECUTIVE 6ICE 0RESIDENT 4/4 #ORPORATION 0LC $IRECTOR !DVANCED )NFO 3ERVICE 0LC

)LLEGAL 2ECORD IN PAST YEARS

.ONE

)LLEGAL 2ECORD IN PAST YEARS

.ONE

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

-R 3URASAK 6AJASIT

-R !LLEN ,EW 9OONG +EONG

!GE YEARS

p $IRECTOR p -EMBER OF THE !UDIT #OMMITTEE p )NDEPENDENT $IRECTOR 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

p $IRECTOR p #HAIRMAN OF THE %XECUTIVE #OMMITTEE 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

.ONE .ONE

(IGHEST %DUCATION

p "ACHELOR $EGREE AT LAWS (ONORS ,ONDON 5NIVERSITY p "ARRISTER AT LAW ,INCOLN}S )NN

p -ASTER $EGREE 3CIENCE -ANAGEMENT -ASSACHUSETTS )NSTITUTE OF 4ECHNOLOGY 53!

2ELATED 4RAINING 0ROGRAM HELD BY )/$

p $!0 $IRECTOR !CCREDITATION 0ROGRAM #LASS

7ORKING %XPERIENCES

0RESENT 0RESENT

$IRECTOR AND -EMBER OF THE !UDIT #OMMITTEE !DVANCED )NFO 3ERVICE 0LC 0ARTNER (UNTON 7ILLIAMS 4HAILAND ,IMITED $IRECTOR 4HAI 4OLLOW AND /IL #O ,TD $IRECTOR AND )NDEPENDENT $IRECTOR 3HIN #ORPORATION 0LC $IRECTOR #OUDERT "ROTHERS #O ,TD *UDGE THE "URI 2AM 0HETCHABURI AND "ANGKOK 0ROVINCE #OURSE

#HAIRMAN OF THE %XECUTIVE #OMMITTEE !DVANCED )NFO 3ERVICE 0LC $IRECTOR !DVANCED )NFO 3ERVICE 0LC #HIEF %XECUTIVE /FFICER 3INGAPORE 3INGAPORE 4ELECOMMUNICATIONS ,TD -EMBER OF THE %XECUTIVE #OMMITTEE !DVANCED )NFO 3ERVICE 0LC -ANAGING $IRECTOR #ONSUMER /PTUS -ANAGING $IRECTOR -OBILE /PTUS

)LLEGAL 2ECORD IN PAST YEARS

.ONE

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN

.ONE .ONE

!NNUAL 2EPORT

-R .G #HING 7AH

-R 9EO %NG #HOON

!GE YEARS

p $IRECTOR p -EMBER OF THE %XECUTIVE #OMMITTEE 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

.ONE .ONE

p $IRECTOR 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

(IGHEST %DUCATION

p "ACHELOR $EGREE !RT IN "USINESS !DMINISTRATION #HINESE 5NIVERSITY IN (ONG +ONG

p "ACHELOR $EGREE IN #OMMERCE .ANYANG 5NIVERSITY

2ELATED 4RAINING 0ROGRAM HELD BY )/$

.ONE .ONE

2ELATED 4RAINING 0ROGRAM HELD BY )/$

7ORKING %XPERIENCES

0RESENT 0RESENT 0RESENT

$IRECTOR #HINA $IGITAL 46 'ROUP (OLDING ,TD $IRECTOR AND -EMBER OF THE %XECUTIVE #OMMITTEE !DVANCED )NFO 3ERVICE 0LC )NDEPENDENT .ON EXECUTIVE $IRECTOR 0ACIFIC 4EXTILES (OLDING ,TD $IRECTOR #ONVENIENT0OWER (ONG +ONG .ON EXECUTIVE $IRECTOR (+# )NTERNATIONAL (OLDINGS ,TD #%/ #3, (ONG +ONG

)LLEGAL 2ECORD IN PAST YEARS

.ONE

0RESENT

$IRECTOR !DVANCED )NFO 3ERVICE 0LC $IRECTOR 0ACIFIC "ANGLADESH 4ELECOM ,IMITED 60 2EGIONAL /PERATIONS 3INGAPORE 4ELECOMMUNICATIONS ,TD #HIEF #OMMERCE /FFICER 7ARID 4ELECOM 3INGAPORE 4ELECOMMUNICATIONS ,TD #OVERING 60 3INGAPORE 4ELECOMMUNICATIONS ,TD 60 #USTOMER 3ALES 3INGAPORE 4ELECOMMUNICATIONS ,TD 60 #USTOMER -ARKETING 3INGAPORE 4ELECOMMUNICATIONS ,TD 60 #ORPORATE "USINESS -ARKETING 3INGAPORE 4ELECOMMUNICATIONS ,TD

)LLEGAL 2ECORD IN PAST YEARS

.ONE

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

-R 6IKROM 3RIPRATAKS

-R !RAK #HONLATANON

!GE YEARS

p $IRECTOR p 6ICE #HAIRMAN OF THE %XECUTIVE #OMMITTEE p !UTHORIZED $IRECTOR 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

p -EMBER OF THE %XECUTIVE #OMMITTEE 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

(IGHEST %DUCATION

p -ASTER $EGREE IN "USINESS !DMINISTRATION 4HAMMASAT 5NIVERSITY

p "ACHELOR $EGREE IN %LECTRONIC %NGINEERING #HULALONGKORN 5NIVERSITY

2ELATED 4RAINING 0ROGRAM HELD BY )/$

p $#0 $IRECTOR #ERTIFICATION 0ROGRAM #LASS

7ORKING %XPERIENCES

6ICE #HAIRMAN OF THE %XECUTIVE #OMMITTEE !DVANCED )NFO 3ERVICE 0LC $IRECTOR !DVANCED )NFO 3ERVICE 0LC -EMBER OF THE %XECUTIVE #OMMITTEE 3HIN #ORPORATION 0LC -EMBER OF THE %XECUTIVE #OMMITTEE AND #HIEF %XECUTIVE /FFICER !DVANCED )NFO 3ERVICE 0LC #HIEF 4ECHNOLOGY /FFICER !DVANCED )NFO 3ERVICE 0LC 0RESIDENT $IGITAL 0HONE #O ,TD

)LLEGAL 2ECORD IN PAST YEARS

.ONE

0RESENT 0RESENT 0RESENT

-EMBER OF THE %XECUTIVE #OMMITTEE !DVANCED )NFO 3ERVICE 0LC $IRECTOR -EMBER OF THE %XECUTIVE #OMMITTEE AND #%/ 4HAICOM 0LC $IRECTOR AND 6ICE #HAIRMAN OF %XECUTIVE #OMMITTEE #3 ,OX)NFO 0LC $IRECTOR AND #HAIRMAN OF THE %XECUTIVE #OMMITTEE -EDIA .EW "USINESS 3HIN #ORPORATION 0LC -EMBER OF THE %XECUTIVE #OMMITTEE 3HIN #ORPORATION 0LC #HAIRMAN OF THE %XECUTIVE #OMMITTEE % "USINESS AND /THERS 3HIN #ORPORATION 0LC $IRECTOR 3HIN #ORPORATION 0LC

)LLEGAL 2ECORD IN PAST YEARS

.ONE

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN

.ONE .ONE

.ONE

(IGHEST %DUCATION

0RESENT 0RESENT

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN

!NNUAL 2EPORT

-R +IM 3IRITAWEECHAI

-R 7ICHIAN -EKTRAKARN

!GE YEARS

p -EMBER OF THE %XECUTIVE #OMMITTEE 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

.ONE .ONE

p #HIEF %XECUTIVE /FFICER p !CTING #HIEF -ARKETING /FFICER 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

.ONE

(IGHEST %DUCATION

p -ASTER $EGREE IN "USINESS !DMINISTRATION 4HAMMASAT 5NIVERSITY

p "ACHELOR $EGREE "3 %%% %LECTRICAL %LECTRONICS %NGINEERING (ONOR #ALIFORNIA 0OLYTECHNIC 3TATE 5NIVERSITY

2ELATED 4RAINING 0ROGRAM HELD BY )/$

p $#0 $IRECTOR #ERTIFICATION 0ROGRAM #LASS

p $#0 $IRECTOR #ERTIFICATION 0ROGRAM #LASS p #ERTIFICATION OF ,EADER 0ROGRAM #LASS

7ORKING %XPERIENCES

0RESENT 0RESENT

-EMBER OF THE %XECUTIVE #OMMITTEE !DVANCED )NFO 3ERVICE 0LC 6ICE 0RESIDENT 0ORTFOLIO -ANAGEMENT 3HIN #ORPORATION 0LC !SSISTANT 6ICE 0RESIDENT 0ORTFOLIO -ANAGEMENT 3HIN #ORPORATION 0LC !SSISTANT 6ICE 0RESIDENT .EW "USINESS 3HIN #ORPORATION 0LC 3ENIOR &INANCE !NALYST 3HIN #ORPORATION 0LC

7ORKING %XPERIENCES

0RESENT 0RESENT

!CTING #HIEF -ARKETING /FFICER !DVANCED )NFO 3ERVICE 0LC #HIEF %XECUTIVE /FFICER !DVANCED )NFO 3ERVICE 0LC 0RESIDENT !DVANCED )NFO 3ERVICE 0LC %XECUTIVE 6ICE 0RESIDENT /PERATIONS !DVANCED )NFO 3ERVICE 0LC 6ICE 0RESIDENT %NGINEERING !DVANCED )NFO 3ERVICE 0LC

)LLEGAL 2ECORD IN PAST YEARS

.ONE

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN ° ¢¦ ² ¦ ª·h ¬ ¸g© ¢©À¤¯ · ¢ ´Ç¡° Ã g ¢¢¤· ³ ³ ±¦¯

(E WAS APPOINTED AS !CTING #HIEF -ARKETING /FFICER TO REPLACE -R 3ANCHAI 4HIEWPRASERTKUL AS OF .OVEMBER

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

-RS 3UWIMOL +AEWKOON

-R -ARK #HONG #HIN +OK

!GE YEARS

p #HIEF #USTOMER /FFICER 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

.ONE

p #HIEF /PERATING /FFICER 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

(IGHEST %DUCATION

p -ASTER $EGREE OF "USINESS -ANAGEMENT !SIAN )NSTITUTE OF -ANAGEMENT 0HILIPPINES p !DVANCED -ANAGEMENT 0ROGRAM (ARVARD "USINESS 3CHOOL "OSTON 53!

p -ASTER $EGREE OF "USINESS !DMINISTRATION 5NIVERSITY OF 3OUTHERN #ALIFORNIA

2ELATED 4RAINING 0ROGRAM HELD BY )/$

p $#0 $IRECTOR #ERTIFICATION 0ROGRAM #LASS 7ORKING %XPERIENCES

0RESENT

#HIEF #USTOMER /FFICER !DVANCED )NFO 3ERVICE 0LC -EMBER OF %XECUTIVE #OMMITTEE 3HIN #ORPORATION 0LC $IRECTOR 0AYMENT 3OLUTION #O ,TD -ANAGING $IRECTOR #APITAL /+ #O ,TD #HIEF #USTOMER #HAMPION 4ERMINAL "USINESS /FFICER !DVANCED )NFO 3ERVICE 0LC

)LLEGAL 2ECORD IN PAST YEARS

.ONE

.ONE .ONE

2ELATED 4RAINING 0ROGRAM HELD BY )/$

p $!0 $IRECTOR !CCREDITATION 0ROGRAM #LASS 7ORKING %XPERIENCES

0RESENT

#HIEF /PERATING /FFICER !DVANCED )NFO 3ERVICE 0LC %XECUTIVE 6ICE 0RESIDENT .ETWORKS 3INGAPORE 4ELECOMMUNICATIONS ,TD $IRECTOR AND -EMBER OF THE %XECUTIVE #OMMITTEE #3 ,OXINFO 0LC 6ICE 0RESIDENT 'LOBAL !CCOUNTS 3INGAPORE 4ELECOMMUNICATIONS ,TD 6ICE 0RESIDENT 3ING4EL 'LOBAL /FFICES 'LOBAL !CCOUNT -ANAGEMENT 3INGAPORE 4ELECOMMUNICATIONS ,TD

)LLEGAL 2ECORD IN PAST YEARS

.ONE

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN

(E WAS APPOINTED AS #HIEF /PERATING /FFICER TO REPLACE -R (UI 7ENG #HEONG AS OF /CTOBER

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN

!NNUAL 2EPORT

-R 0ONG AMORN .IMPOONSAWAT !GE YEARS

p #HIEF &INANCE /FFICER 3HARE 2ATIO 2ELATIONSHIP WITH -ANAGEMENT

.ONE .ONE

(IGHEST %DUCATION

p -ASTER $EGREE IN -ANAGEMENT 3ASIN 'RADUATE )NSTITUTE OF "USINESS !DMINISTRATION #HULALONGKORN 5NIVERSITY 2ELATED 4RAINING 0ROGRAM HELD BY )/$

p $#0 $IRECTOR #ERTIFICATION 0ROGRAM #LASS p #ERTIFICATION OF ,EADER 0ROGRAM #LASS 7ORKING %XPERIENCES

0RESENT

#HIEF &INANCE /FFICER !DVANCED )NFO 3ERVICE 0LC &INANCIAL $IRECTOR $ENTSU 9OUNG 2UBICAM #O ,TD

)LLEGAL 2ECORD IN PAST YEARS

.ONE

)NCLUDES HOLDING BY SPOUSE AND MINOR CHILDREN

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

$IRECTORS} 3HAREHOLDING IN THE #OMPANY AND ITS 3UBSIDIARIES OF THE 9EAR

$R 0AIBOON ,IMPAPHAYOM #HAIRMAN OF THE "OARD OF $IRECTORS -R 3OMPRASONG "OONYACHAI 6ICE #HAIRMAN OF THE "OARD OF $IRECTORS -R !VIRUTH 7ONGBUDDHAPITAK #HAIRMAN OF THE !UDIT #OMMITTEE -RS 4ASANEE -ANOROT -EMBER OF THE !UDIT #OMMITTEE -R 3URASAK 6AJASIT -EMBER OF THE !UDIT #OMMITTEE -R 9EO %NG #HOON $IRECTOR -R !LLEN ,EW 9OONG +EONG $IRECTOR -R .G #HING 7AH $IRECTOR -R 6IKROM 3RIPRATAKS $IRECTOR !S OF $ECEMBER THE NUMBER OF ORDINARY SHARE AND DEBENTURES INCLUDES HOLDING BY SPOUSE AND MINOR CHILD

2EGISTERED OF ITS COMPANY SET UP WITH THE -/# ON *ANUARY

/RDINARY 3HARE

$0# ©° ©g¦ ´Ç ¶¬!##

!$#

/RDINARY /RDINARY $EBENTURE 3HARE 3HARE

.AME 0OSITION

-&!

!$6!.#

!NNUAL 2EPORT

--4 ©° ©g¦ ´Ç ¶¬&8,

/RDINARY 3HARE

!-"

-""

!7.

7$3

3".

!).

!-#

!-0

!BBREVIATION

!## !$# !$6!.# !). !)2 !-" !-#

#OMPANY

!DVANCED #ONTACT #ENTER #OMPANY ,IMITED !DVANCED $ATANETWORK #OMMUNICATIONS #OMPANY ,IMITED !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED !). 'LOBAL#OMM #OMPANY ,IMITED !DVANCED )NTERNET 2EVOLUTION #OMPANY ,IMITED !DVANCED -OBILE "ROADBAND #OMPANY ,IMITED !DVANCED -AGIC #ARD #OMPANY ,IMITED

!BBREVIATION

!-0 !7. $0# &8, -"" --4 3". 7$3

#OMPANY ©° ©g¦ ´Ç ¶¬

!DVANCED -0!9 #OMPANY ,IMITED !DVANCED 7IRELESS .ETWORK #OMPANY ,IMITED $IGITAL 0HONE #OMPANY ,IMITED &AX ,ITE #OMPANY ,IMITED -OBILE "ROADBAND "USINESS #OMPANY ,IMITED -)-/ 4ECH #OMPANY ,IMITED 3UPER "ROARDBAND .ETWORK #OMPANY ,IMITED 7IRELESS $EVICE 3UPPLY #OMPANY ,IMITED

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

+EY %VENTS *ANUARY

&EBRUARY

p !)3 ANNOUNCED VISION FOR TELECOMMUNICATIONS p !)3 LAUNCHED THE LATEST "LACK"ERRY "OLD MODEL

p p

INDUSTRY UNDER THE CONCEPT %CO3YSTEM OF 4ELECOMMUNICATIONS WHICH FOCUSES ON UNITY INTER DEPENDENT AND EXPANDING TOGETHER WITH MAXIMUM BENEFITS FOR EVERY GROUP OF 4HAI CONSUMER !)3 TOGETHER WITH +ASIKORN "ANK INTRODUCED l-OBILE PAY7AVEm SERVICE USING .EAR &IELD #OMMUNICATION TECHNOLOGY WHEN MAKING PAYMENT 4HE SYSTEM IS CERTIFIED BY 6ISA )NTERNATIONAL AND +ASIKORN "ANK /N *ANUARY -)-/ 4ECH #O ,TD --4 HAS REGISTERED ITS COMPANY WITH THE -INISTRY OF #OMMERCE WITH THE REGISTERED CAPITAL OF "AHT MILLION --4 IS A SUBSIDIARY WHICH THE #OMPANY HOLDS OF ITS SHARES /N *ANUARY &AX ,ITE #O ,TD &, HAS REGISTERED ITS COMPANY WITH THE -INISTRY OF #OMMERCE WITH THE REGISTERED CAPITAL OF "AHT MILLION &, IS A SUBSIDIARY WHICH THE #OMPANY HOLDS OF ITS SHARES /N *ANUARY #LEARING (OUSE FOR .UMBER 0ORTABILITY #O ,TD #,( A JOINT INVESTMENT OF TELECOM OPERATORS IN 4HAILAND TO PROVIDE MOBILE NUMBER PORTABILITY SERVICE HAS REGISTERED ITS COMPANY WITH THE -INISTRY OF #OMMERCE WITH THE REGISTERED CAPITAL OF "AHT MILLION 4HE #OMPANY HOLDS OF ITS SHARES

-ARCH

p !)3 JOINED THE .ATIONAL 2OYAL 4HAI 0OLICE $EPARTMENT TO p

EMPLOY WIRELESS TECHNOLOGY ON MOBILE TO HELP TRACE INFORMATION FOR FRAUD AND CAR THEFT VIA l0OLICE 3IMm 4HE TECHNOLOGY IS AVAILABLE FOR POLICE NATIONWIDE 4HE "OARD OF $IRECTORS AT ITS -EETING .O APPROVED THE APPOINTMENT OF -R +IM 3IRITAVECHAI AS A -EMBER OF THE %XECUTIVE #OMMITTEE REPLACING -S .IDCHANUN 3ANTHAVEESUK WHO RESIGNED FROM THE POSITION EFFECTIVE FROM -ARCH ONWARDS

!PRIL

p !)3 LAUNCHED NEW "LACK"ERRY 3TORM 3MART p p

0HONE &OR THE FIRST TIME IN 4HAILAND '3- !DVANCE TOGETHER WITH 4HAILAND 0OSTAL /FFICE INTRODUCED A NEW PAYMENT SYSTEM 0AY 0OST TO PROVIDE ONLINE AND REAL TIME INFORMATION AND PAYMENT SERVICE !T THE !NNUAL 'ENERAL -EETING OF 3HAREHOLDERS A RESOLUTION WAS PASSED APPROVING A DIVIDEND PAYMENT FOR THE SIX MONTH OPERATIONS OF AT THE RATE OF "AHT PER SHARE AND APPROVING A SPECIAL DIVIDEND PAYMENT AT THE RATE OF "AHT PER SHARE INCLUDING "AHT 4HE #OMPANY PAID THE DIVIDEND TO SHAREHOLDERS ON !PRIL

-AY

p 4HE "OARD OF $IRECTORS AT ITS -EETING .O APPROVED A CAPITAL INCREASE IN -)-/ 4ECH #O ,TD FROM "AHT MILLION TO "AHT MILLION !FTER THE CAPITAL INCREASE THE PERCENTAGE OF HOLDING INCREASED TO

!NNUAL 2EPORT

*UNE

p !)3 LAUNCHED INNOVATIVE l3MART 3ECUREm INFORMATION

BACK UP SYSTEM WHERE USERS ARE ABLE TO STORE AND RETRIEVE INFORMATION INCLUDING TELEPHONE NUMBER 3-3 PICTURE 6$/ CLIP AND E MAIL VIA '023 %$'% TECHNOLOGY IN CASE OF LOST 0HONE LOCK INSTRUCTIONS TO PREVENT ACCESS TO INFORMATION AND ERASE INFORMATION USE INFORMATION SECURITY SYSTEM /NE #ALL ORGANIZED /NE #ALL "RAND!GE !WARD COMPETITION FOR "USINESS $EVELOPMENT PLAN THAT FOCUSES ON SUPPORTING STUDENTS} ACTIVITIES EDUCATIONAL SCHOLARSHIP AND TRAINING PROGRAMS TO GAIN OUT OF CLASSROOM EXPERIENCE TO WIN "AHT SCHOLARSHIP !)3 TOGETHER WITH THE -INISTRY OF .ATURAL 2ESOURCES AND %NVIRONMENT LAUNCHED l!)3 'IVE "ATTERY "ACK THE 7ORLDm PROJECT TO ENCOURAGE CONSUMERS TO DISPOSE USED OR RUN DOWN BATTERIES IN THE CORRECT WAY AT ANY OF !)3}S BRANCHES NATIONWIDE FOR FURTHER RECYCLE PROCESS !)3 TOGETHER WITH (YDRO AND !GRO )NFORMATICS )NSTITUTE LAUNCHED l-ONITOR WATER INFORMATIONm SERVICE SO THAT CONSUMERS ARE ABLE TO BE UP TO DATE WITH NEAR REAL TIME WATER SITUATION WHEREVER THEY ARE AROUND 4HAILAND

p !)3 OPENED NEW OFFICE IN .AKHON 2ATCHASIMA UNDER THE CONCEPT %XPERIENCE 3HOP BY OFFERING TANGIBLE AND DEGREE SERVICE TO ENSURE GREATER CONVENIENCE AND SPEED 4HIS ACTS AS A ONE STOP SERVICE FOR CUSTOMERS IN FOUR MAIN AREAS IN LOWER NORTHEASTERN REGION

*ULY

p !)3 WAS AWARDED "EST 0UBLIC #OMPANIES OF THE 9EAR p

AS A REGISTERED COMPANY IN THE 3TOCK %XCHANGE OF 4HAILAND WITH BEST OPERATIONAL PERFORMANCE BY THE -ONEY "ANKING !WARDS !)3 INTRODUCED NEW !)3 7IDGETS PROGRAM TO ENHANCE )NTERNET CONNECTION INTERNET VIA !)3 AIRCARD HELPING TO REVIEW THE QUANTITY OF PACKAGE USAGE REMAINING AMOUNT OF MONEY PREPAID OR BUY THE '023 %$'% ' IMMEDIATELY

!UGUST

p /NE #ALL TOGETHER WITH -ICROSOFT INTRODUCED NEW p

#HAT3IM #USTOMERS ARE ABLE TO CHAT ON MOBILE HOURS WITHOUT HAVING TO USE THE SMART PHONE COMPUTER OR NOTEBOOK 4HE "OARD OF $IRECTORS AT ITS -EETING .O APPROVED A DIVIDEND PAYMENT FOR THE FIRST MONTHS OF OPERATIONS OF AT THE RATE OF "AHT PER SHARE TO ALL SHAREHOLDERS FROM APPROXIMATELY MILLION SHARES OR APPROXIMATELY "AHT MILLION 4HE #OMPANY PAID THE DIVIDEND ON 3EPTEMBER

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3EPTEMBER

p !)3 AND 6OICE OF !MERICA RADIO NEWS CHANNEL OFFERED NEWS SERVICE VIA 3-3 UNDER THE NAME l6O! 4HAI ON MOBILEm REPORTING MOVEMENTS NEWS HIGHLIGHT AROUND THE WORLD IN 4HAI LANGUAGE

p !)3 LAUNCHED NEW PERSPECTIVES l%COSYSTEM FOR THE NEXT GENERATIONm FEATURING CREATIVITIES THROUGH COOPERATION WITH ALL BUSINESS PARTNERS RANGING FROM DEVICE CONTENT PROVIDER OR EVEN INFORMATION OWNER AND NUMEROUS BENEFITS AT ' 4HAILAND (UMAN $.! p !)3 LAUNCHED !)3 12 #ODE 'ENERATOR THE FIRST AND BRAND NEW PRODUCTION HOUSE OF 12 #ODE ONE STOP SERVICE ON LINE THE LATEST CUSTOMER CAN CREATE IN THEIR OWN STYLE p )NTRODUCTION OF !)3 I0HONE IN 4HAILAND

.OVEMBER

p !)3 WAS THE RECIPIENT OF "EST #%/ !WARD IN THE p

/CTOBER

p 4HE #OMPANY APPOINTED -R -ARK #HONG #HIN +OK TO p

BE #HIEF /PERATING /FFICER REPLACING -R (UI 7ENG #HEONG EFFECTIVE FROM /CTOBER ONWARDS !)3 WAS RECOGNIZED FOR ITS OUTSTANDING CONTRIBUTION IN THE CATEGORY OF ACTIVITIES THAT BENEFIT THOSE WHO ARE IN NEED FEATURED IN THE TELEVISION PROGRAM l3ARN 2AK +ON 'ENG (UAJAI +RANGm

p p

4ELECOMMUNICATION 4ECHNOLOGY AND "EST #&/ AND "EST )NVESTOR 2ELATIONS FROM !SSOCIATION OF 3ECURITIES !NALYSTS 4HAILAND 4HE "OARD OF $IRECTORS AT ITS -EETING .O APPROVED A SPECIAL DIVIDEND PAYMENT AT THE RATE OF "AHT PER SHARE TO ALL SHAREHOLDERS FROM APPROXIMATELY MILLION SHARES OR APPROXIMATELY "AHT MILLION 4HE #OMPANY PAID THE DIVIDEND ON $ECEMBER 4HE #OMPANY APPOINTED -R 7ICHIAN -EKTRAKARN TO BE !CTING #HIEF -ARKETING /FFICER REPLACING -R 3ANCHAI 4HIEWPRASERTKUL EFFECTIVE FROM .OVEMBER ONWARDS !)3 WAS EVALUATED BY THE 4HAI )NSTITUTE OF $IRECTORS )/$ WITH THE SUPPORT FROM THE 3ECURITIES %XCHANGE #OMMISSION 3%# AND THE 3TOCK %XCHANGE OF 4HAILAND 3%4 AT THE l%XCELLENTm OR FOR TWO CONSECUTIVE YEARS

$ECEMBER

p !)3 WAS AWARDED OUTSTANDING MEDIA AWARD FROM #ATHOLIC 0RESS 4HAILAND FOR ITS ADVERTISING SERIES l/NCE A WEEKm FROM 3ARN 2AK PROJECT l/NCE A WEEKm WAS NAMED FOR OUTSTAND ADVERTISEMENT AIMED TO ENCOURAGE ACTIVITIES AMONG MEMBERS

!NNUAL 2EPORT

"USINESS /VERVIEW !DVANCED )NFO 3ERVICE !)3 IS THE TOP 4HAILAND MOBILE TELECOMMUNICATION COMPANY WITH REVENUE MARKET SHARE !S OF $ECEMBER THE #OMPANY REGISTERED MILLION MOBILE SUBSCRIBERS REPRESENTING SUBSCRIBERS MARKET SHARE 7ITH OVER YEARS OF OPERATION !)3 CONTINUES TO DELIVER EXCELLENT SERVICE TO 4HAI COMMUNITY THROUGH SUPERIOR NETWORK COVERED MORE THAN NATIONWIDE )N ADDITION TO THE MOBILE OPERATOR BUSINESS !)3 ALSO HAVE SUBSIDIARY COMPANIES WHICH ARE DETERMINED TO SUPPORT THE CORE BUSINESS OPERATION !)3 AND SUBSIDIARIES PROVIDE MOBILE TELEPHONE SERVICES ON -(Z AND -(Z BASED ON '3- TECHNOLOGY )N !)3 ENTERED INTO THE YEAR "4/ CONTRACT WITH 4/4 0UBLIC #OMPANY ,IMITED 4/4 TO OPERATE AND SERVICE OF -(Z '3- .ETWORK 4HE TERMS OF THE AGREEMENT REQUIRED !)3 TO BUILD AND RAISE CAPITAL FOR INVESTMENT IN THE CELLULAR NETWORK AND TRANSFER THE NETWORK OWNERSHIP TO THE 4/4 AND ALSO ENTITLED TO SHARE ITS REVENUE FROM SERVICE TO THE 4/4 AT OF POSTPAID REVENUE AND OF PREPAID REVENUE 7E ALSO OPERATE ON ANOTHER FREQUENCY AT -(Z USING '3- NETWORK THROUGH THE SUBSIDIARY $IGITAL 0HONE #O ,TD $0# 5NDER A YEAR "4/ CONTRACT WITH #!4 4ELECOM 0UBLIC #OMPANY ,IMITED #!4

STARTED IN AND WILL END IN $0# IS REQUIRED TO PAY REVENUE SHARE TO #!4 CURRENTLY AT THE RATE OF OF ITS REVENUE FROM ITS MOBILE PHONE OPERATION $0# ALSO HAS A NETWORK ROAMING AGREEMENT WITH !)3 TO ENABLE NATIONWIDE SERVICE TO BOTH THE '3- CUSTOMERS AS WELL AS THE '3- CUSTOMERS IN ORDER TO PROVIDE BETTER NETWORK SERVICE QUALITY FOR BOTH NETWORKS 4O SERVE THE CUSTOMERS WITH THE BOUNDLESS CONNECTIVITY SERVICE WE PROVIDE AN INTERNATIONAL DIRECT DIALING CALL OR )$$ SERVICE OVER DESTINATIONS BY DIALING PREFIX VIA !). 'LOBAL#OMM #O ,TD !). !PART FROM THE NATIONWIDE ' NETWORK !)3 ALSO OPERATES THE COMMERCIAL ' SERVICE ON -(Z IN A LIMITED SCALE INCLUDING MAJOR SHOPPING MALL IN "ANGKOK AND SOME MAJOR RURAL AREAS NAMELY #HIANG -AI +ORAT #HON "URI AND (UA (IN 4HE GROWING DEMAND OF CONTENT APPLICATION AND MOBILE INTERNET AND WIRELESS BROADBAND ARE THE CRUCIAL REVENUE STREAM OF THE TELECOM BUSINESS !S WE COMMIT TO BRING ADVANCED TECHNOLOGY AND INNOVATION TO CUSTOMERS !)3 RECENTLY UPGRADED THE TECHNOLOGY ON THE CURRENT ' NETWORK TO l%$'% 0LUSm WHICH SUPPORTS MAXIMUM DATA UPLOAD SPEED OF KBPS AND DOWNLOAD SPEED OF KBPS WITH $UAL 4RANSFER -ODE $4- WHICH ALLOWS A SIMULTANEOUS VOICE CALL AND DATA CONNECTION )N EARLY WE ESTABLISHED

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

THE SUBSIDIARY CALLED -)-/ 4ECH #O ,TD --4 TO OPERATE AS A DATA CONTENT AGGREGATOR OR A POOL OF CONTENT AND APPLICATION WHICH WILL SUPPORT VARIOUS SERVICES OF !)3 AND OTHER SUBSIDIARIES FROM THE GROWING CONSUMER DEMAND ON MOBILE DATA "ESIDES WE HAVE SUBSIDIARY COMPANIES TO SERVE THE BUILT UP DEMAND OF INTERNET USAGE !DVANCED 7IRELESS .ETWORK #O ,TD !7. PROVIDES TELECOMMUNICATION SERVICES NETWORK AND COMPUTER SYSTEM SERVICES 7E ALSO OFFER DATA SERVICE ON A FIXED LINE FACILITY WHICH OFFERED VARIOUS SERVICES E G AN INTERNET )30 INTERNATIONAL NATIONAL INTERNET GATEWAY )NTERNATIONAL 0RIVATE ,EASED #IRCUIT )0,# )NTERNET 0ROTOCOL 6IRTUAL 0RIVATE .ETWORK )0 60. A VOICE OVER )0 AND AN )0 TELEVISION THROUGH 3UPER "ROADBAND .ETWORK #O ,TD 3". 7E ALSO OFFER A DATA COMMUNICATION SERVICE VIA A TELEPHONE LINE NETWORK AND AN OPTICAL FIBER SERVICE WHICH OFFER VARIED SERVICES THAT INCLUDE WEB HOSTING DATA BACK UP AND INTEGRATED INTERNET SERVICES THROUGH !DVANCED $ATANETWORK #OMMUNICATIONS #O ,TD !$# 7E HAVE A COMMITMENT TO DELIVER THE EXCELLENT SERVICE AND REINFORCE THE RELATIONSHIP WITH CUSTOMERS !)3 CALL CENTER !DVANCED #ONTACT #ENTER #O ,TD !## IS THE KEY DIFFERENTIATION FOR !)3 AS ITS SERVICES EVOLVED FROM SIMPLE AFTER SALES AND CUSTOMER SERVICE MAINTENANCE TO AN INCREASINGLY PROACTIVE AND CUSTOMER ORIENTED APPROACH INCLUDING PROMOTING NEW MARKETING CAMPAIGNS AND SUGGESTING NEW PRODUCTS AND SERVICES TO BOTH EXISTING AND NEW CUSTOMERS !LSO WE ARE ATTENTIVE TO THE SPECIAL NEEDS OF THE DISABILITIES CUSTOMERS !)3 CALL CENTER DEVELOPED lI3IGNm A WEBCAM SERVICE WHICH USES SIGN LANGUAGE TO COMMUNICATE WITH HEARING IMPAIRED CUSTOMERS AND ALSO OFFER l$EAF 3)-m AT SPECIAL 3-3 PRICE )N ASSISTING SIGHT IMPAIRED CUSTOMERS OUR CUSTOMER CARE STAFFS HELP DELIVER 3-3 TO RECIPIENT NUMBER )N ADDITION AS WE ANTICIPATE THE

GROWING IMPORTANCE OF NEW TECHNOLOGY ADOPTION PARTICULARLY WHEN MORE CUSTOMERS MOVE TO SMART PHONE WE SPECIFICALLY DEVELOP WELL TRAIN TECHNICAL KNOWLEDGE STAFFS NAMELY l4ECH EXPERTSm TO EDUCATE AND ASSIST CUSTOMER IN RESOLVING TECHNICAL ISSUES #URRENTLY WE HAVE OVER l4ECH EXPERTSm AVAILABLE AT !)3 SHOP !)3 3ERENADE SHOP AND CALL CENTER 4O EXPAND CUSTOMER CHOICES !)3 PROVIDES lE SERVICEm AN ONLINE SERVICE THAT ALLOWS THE CUSTOMERS TO MANAGE THEIR ACCOUNT INCLUDING USAGE OR BALANCE CHECKING PROMOTION CHANGING ONLINE PAYMENT AND ONLINE TOP UP "EYOND THE E SERVICES !)3 DEVELOPED SERVICE FOR FINANCIAL TRANSACTIONS VIA MOBILE PHONE lM0!9m COVER MANY DAILY LIFE TRANSACTIONS INCLUDING BILL PAYMENT ONLINE SHOPPING RECHARGE OF PREPAID PHONE CREDIT ONLINE GAME CREDIT REFILL AS WELL AS PAYMENT FOR GOODS AND SERVICES 4HE ELECTRONIC TRANSACTION HAS BECOME POPULAR AS IT PROVIDES MORE PROMPT AND CONVENIENT SERVICE TO CUSTOMERS 4HE !DVANCED -0!9 #O ,TD !-0 RECEIVED A LICENSE FROM THE "ANK OF 4HAILAND "/4 TO PROVIDE PAYMENT SERVICE BASED ON THE ELECTRONIC CASH CARD UNDER THE BRAND lM0!9m !S THE SMART PHONE ADOPTION CONTINUES TO GROW HANDSET BUSINESS IS A CRUCIAL COMPLEMENTARY BUSINESS TO THE OPERATOR GROWTH PARTICULARLY FOR NON VOICE SEGMENT )N THE RECENT YEARS THROUGH THE COLLABORATIVE PARTNERSHIP WITH SEVERAL HANDSET PLAYERS WE HAVE A SUCCESSFUL LAUNCH OF SEVERAL MODELS OF AIRCARDS TABLET 0# AND SMART PHONES E G "LACK"ERRY (4# -AGIC .OKIA . 3AMSUNG 'ALAXY 3 I0HONE 'ALAXY 4AB 4HIS BUSINESS IS OPERATED UNDER A SUBSIDIARY 7IRELESS $EVICE 3UPPLY #O ,TD 7$3 WHICH SELLS AND DISTRIBUTES HANDSET 3)- CARDS AND REFILL CARDS THROUGH OVER AUTHORIZED 4ELEWIZ SHOPS MORE THAN GENERAL DEALERS NATIONWIDE AND OVER ELECTRONIC CHANNELS

!NNUAL 2EPORT

3TRUCTURE OF THE 'ROUP OF #OMPANIES

!S OF $ECEMBER THE GROUP OF COMPANIES AND PERCENTAGE OF SHAREHOLDING CAN BE SHOWN AS FOLLOWS 3UBSIDIARIES

"USINESS

OF )NVESTMENT ©° ©g¦ ´Ç ¶¬

$IGITAL 0HONE #OMPANY ,IMITED $0#

3ERVICE PROVIDER OF DIGITAL MOBILE PHONE NETWORK IN -(Z FREQUENCY

!DVANCED $ATANETWORK #OMMUNICATIONS #OMPANY ,IMITED !$#

3ERVICE PROVIDER OF ONLINE DATA COMMUNICATION SERVICE VIA TELEPHONE LANDLINES AND OPTICAL FIBER

!DVANCED #ONTACT #ENTER #OMPANY ,IMITED !##

#ALL CENTER 3ERVICE PROVIDER

!DVANCED -0!9 #OMPANY ,IMITED !-0

3ERVICE PROVIDER OF PAYMENT BUSINESS VIA MOBILE PHONE

!DVANCED -AGIC #ARD #OMPANY ,IMITED !-#

$ISTRIBUTOR OF CASH CARD BUSINESS

3UPER "ROADBAND .ETWORK #OMPANY ,IMITED 3".

.ETWORK OPERATOR AND A TELECOM SERVICE OPERATOR I E 3ERVICE PROVIDER OF INTERNET )30 INTERNATIONAL NATIONAL INTERNET GATEWAY A VOICE OVER )0 AND AN )0 TELEVISION

!). 'LOBAL#OMM #OMPANY ,IMITED !).

3ERVICE PROVIDER OF INTERNATIONAL TELEPHONE SERVICE GATEWAY

7IRELESS $EVICE 3UPPLY #OMPANY ,IMITED 7$3 )MPORTER AND DISTRIBUTOR OF HANDSETS AND ACCESSORIES

!DVANCED 7IRELESS .ETWORK #OMPANY ,IMITED !7.

.ETWORK OPERATOR A TELECOM SERVICE OPERATOR AND COMPUTER SYSTEM SERVICE PROVIDER #URRENTLY !7. RECEIVED AN )NTERNET ,ICENSE 4YPE ) AND 4ELECOMMUNICATIONS "USINESS ,ICENSE 4YPE ))) FROM .4#

-)-/ 4ECH #OMPANY ,IMITED --4

/PERATE )4 AND CONTENT AGGREGATOR BUSINESSES

&AX ,ITE #OMPANY ,IMITED &8,

/PERATE IN ACQUIRING AND OR LEASE BUILDING AND RELATED FACILITIES FOR 4ELECOMMUNICATIONS "USINESS

!DVANCED )NTERNET 2EVOLUTION #OMPANY ,IMITED !)2

#URRENTLY NOT IN OPERATION

-OBILE "ROADBAND "USINESS #OMPANY ,IMITED -""

#URRENTLY NOT START THE OPERATION

!DVANCED -OBILE "ROADBAND #OMPANY ,IMITED !-"

#URRENTLY NOT START THE OPERATION

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

*OINT 6ENTURE

"USINESS

OF )NVESTMENT

#LEARING (OUSE FOR .UMBER 0ORTABILITY #OMPANY ,IMITED #,(

*OINTLY INVESTED /PERATE THE )NFORMATION 3YSTEM AND THE CENTRALIZED DATABASE FOR THE MOBILE PORTABILITY SERVICE

"RIDGE -OBILE 0TE ,TD "-"

*OINTLY INVESTED PROVIDE INTERNATIONAL ROAMING SERVICE INCORPORATED IN 3INGAPORE

4HE REMAINING OF SHARES HOLDING BY PERSON WHO HAS NOT CONFLICT OF INTEREST -)-/ 4ECH #OMPANY ,IMITED ORIGINALLY KNOWN AS I:/.% #OMPANY ,IMITED REGISTERED AT -INISTRY OF #OMMERCE ON *ANUARY &AX ,ITE #OMPANY ,IMITED REGISTERED AT -INISTRY OF #OMMERCE ON *ANUARY !DVANCED )NTERNET 2EVOLUTION #OMPANY ,IMITED ORIGINALLY KNOWN AS -OBILE FROM !DVANCE #OMPANY ,IMITED #LEARING (OUSE FOR .UMBER 0ORTABILITY #OMPANY ,IMITED REGISTERED AT -INISTRY OF #OMMERCE ON *ANUARY

!NNUAL 2EPORT

2EVENUE 3TRUCTURE 2EVENUE STRUCTURE FROM PROVIDING SERVICES SALES INCOME OF !)3 GROUP TO THIRD PARTIES WITHIN YEARS ARE AS FOLLOWS 3ERVICE 0RODUCT

/PERATION "Y

(OLDING OF SHARES AS AT $EC -ILLION "AHT 3IZE -ILLION "AHT 3IZE -ILLION "AHT 3IZE

-OBILE PHONE SERVICE STRUCTURE p -OBILE PHONE SERVICES !DVANCED )NFO 3ERVICE 0LC RENTAL $IGITAL 0HONE #O ,TD 7IRELESS $EVICE 3UPPLY #O ,TD !). 'LOBAL#OMM #O ,TD 3UPER "ROADBAND .ETWORK #O ,TD p -OBILE PHONE SALES $IGITAL 0HONE #O ,TD 7IRELESS $EVICE 3UPPLY #O ,TD 3UB TOTAL

$ATA NETWORK AND BROADBAND SERVICE STRUCTURE

!DVANCED $ATANETWORK #OMMUNICATIONS #O ,TD

3UB TOTAL

#ALL CENTER SERVICE STRUCTURE

!DVANCED #ONTACT #ENTER #O ,TD

3UB TOTAL 'RAND 4OTAL 2EMARK

4HE #OMPANY HAD INDIRECT HOLDING IN !DVANCED $ATANETWORK #OMMUNICATIONS #O ,TD AS IT SOLD ITS ENTIRE STAKE OF TO $IGITAL 0HONE #O ,TD 3UPER "ROADBAND .ETWORK #O ,TD STARTED TO FULLY RUN ITS OPERATION IN AND INCREASED ITS SHARE CAPITAL TO "AHT MILLION IN !PRIL

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

"USINESS $IRECTION IN 9EARS 4HE MOBILE COMMUNICATION MARKET IN 4HAILAND IS HIGHLY PENETRATED WITH OVER OF POPULATION ACCESSIBLE TO MOBILE CONNECTION 4HE CONSUMERS HAVE GREATER ACCESSIBILITY AS MOBILE NETWORK BECOMES UBIQUITOUS AND MOBILE SERVICES PRICING PROVIDES GREATER AFFORDABILITY TO ALL INCOME LEVELS WHILE FIXED LINE TELEPHONY IS LIMITED 7E BELIEVE 4HAILAND WILL CONTINUE TO EXPAND ITS MOBILE PENETRATION AS DATA SERVICES STAGE AS NEW POTENTIAL FOR MOBILE INTERNET CONNECTIVITY WHILE VOICE SERVICES REMAIN AS A CORE BASIC FUNCTION 4HE POTENTIAL GROWTH OF NON VOICE SERVICES GROWTH IS EVIDENT BY ITS REVENUE CONTRIBUTION WHICH INCREASED TO OF SERVICE REVENUES IN FROM IN AND IN /UR KEY STRATEGY TO GROW THE NON VOICE SERVICE IS BUILT UPON THE CONCEPT OF l%CO3YSTEMm "Y BUILDING UP ECO SYSTEM IN 4HAILAND TELECOM INDUSTRY WE FOCUS ON THE CORE STRENGTH OF OUR NETWORK QUALITY RELIABILITY AND COVERAGE WHILE CO DEVELOPING OTHER FIVE CORE COMPLIMENTARY COMPONENTS THAT CREATE A SYMBIOSIS ENVIRONMENT IN THE INDUSTRY 4HE FIVE CORE COMPONENTS ARE

p $EVICE 4O CREATE SUPERIOR CUSTOMER EXPERIENCE AND $EVICE

#USTOMER !SSISTANCE

#ONTENT 0ROVIDER

.ETWORKS

EDUCATE THEM FOR THE FUTURE ' TECHNOLOGY !)3 IN COOPERATION WITH SEVERAL LEADING DEVICE PROVIDERS OFFERS BUNDLED PRODUCTS AND SERVICES )T IS OUR BRAND EQUITY TO BRING TO OUR CUSTOMERS THE INNOVATION AND BEST IN CLASS MOBILE DEVICES INCLUDING MOBILE PHONE TABLET 0# DATA CARDS ETC

p #ONTENT PROVIDER #ONTENT IS AN IMPORTANT

COMPONENT TO DRIVE THE GROWTH OF NON VOICE !)3 HAS EXTENSIVE COLLABORATION WITH VARIOUS CONTENT PROVIDERS SUCH AS NEWS CENTERS MUSIC HOUSES AND MAGAZINE PUBLISHERS TO DELIVER VARIETIES OF CONTENTS ESPECIALLY IN 4HAI LANGUAGE TO SERVE LOCAL DEMAND 4HE PARTNERSHIP WITH !)3 OPENS AN OPPORTUNITY FOR THE CONTENT PROVIDERS TO MARKET THEIR PRODUCTS TO OVER MILLION CONSUMERS ON !)3 NETWORK "USINESS !LLIANCE

3OLUTION 0ARTNER

p 3OLUTION PARTNER #ATERING TO SERVE THE SOPHISTICATED CORPORATE CUSTOMERS WITH SPECIFIC REQUIREMENT !)3 WORKS TO

TAILOR SOLUTIONS FOR EACH CUSTOMER 7E ARE COMMITTED TO WORK CLOSE WITH OUR CORPORATE CUSTOMERS TO HELP DEVELOP THE OPTIMAL SOLUTIONS THAT HELP THEIR ORGANIZATIONS ACHIEVE THEIR BUSINESS OBJECTIVES

p "USINESS ALLIANCE 4O PROVIDE EXCEPTIONAL EXPERIENCE TO OUR CUSTOMERS WE WORK WITH SEVERAL BUSINESS ALLIANCES TO

BRING IN EXCLUSIVE AND WELL ROUNDED PRIVILEGES INCLUDING SPECIAL DISCOUNTS OR SPECIAL OFFERS WHENEVER THEY USE PRODUCTS AND SERVICES FROM OUR ALLIANCES 7ITH THESE SPECIAL PRIVILEGES WE AIM TO INCREASE LONG TERM CUSTOMER SATISFACTION AS WELL AS CUSTOMER LOYALTY

p #USTOMER ASSISTANCE 3ERVICE IS THE KEY SUCCESS FACTOR IN ALL BUSINESS !)3 ALWAYS CREATE SERVICES AND METHODS TO HELP CUSTOMERS USE IN ORDER TO BUILD GOOD EXPERIENCE WHEN USE OUR SERVICES ESPECIALLY NON VOICE !)3 HAS EXPERIENCED CALL CENTER TEAM WITH SOPHISTICATED SYSTEM SUPPORT !)3 LAUNCHED lE3ERVICEm TO LET USERS ACCESS THEIR USAGE INFORMATION AND CUSTOMIZE THEIR PREFERENCE BY THEMSELVES !)3 ALSO SETUP SPECIAL TEAM TO FACILITATE SMARTPHONE USERS 4HE CUSTOMER ASSISTANCE WILL SUPPORT GROWTH OF NON VOICE AS WELL AS BUILD UP LONG TERM RELATIONSHIP

!NNUAL 2EPORT

4HE %COSYSTEM PHILOSOPHY WILL SUPPORT THE GROWTH OF NON VOICE REVENUE AND BEING A LONG TERM FOUNDATION ONCE THE FULL ' SERVICES COME )N YEARS AHEAD THE COMPANY IS CONFIDENT THAT 4HAILAND SHOULD HAVE COMPLETE ' SERVICE ALTHOUGH '(Z LICENSE ISSUANCE IS UNCLEAR FOR NOW $URING WAITING FOR THE LICENSE AND TO MAINTAIN BRAND EQUITY THE COMPANY WILL EXPLORE THE POSSIBILITY TO PROVIDE BETTER DATA SERVICES TO MAINTAIN NON VOICE REVENUE GROWTH !LTERNATIVES WILL BE CAREFULLY IDENTIFIED STUDIED AND IMPLEMENTED IF THEY ARE FEASIBLE FINANCIALLY AND COMPETITIVELY 3UCH ALTERNATIVES INCLUDE ' SERVICES ON THE -(Z IN LIMITED AREAS OR WIFI HOT SPOT SERVICE TO SUPPORT MOBILE INTERNET USAGE IN CONGESTED AREAS 4HE COMPANY ALSO EXPLORES BUSINESS OPPORTUNITIES TO WORK WITH 4/4 THE LONG TERM BUSINESS PARTNER AND THE ONLY STATE OPERATOR RECEIVED '(Z SPECTRUM LICENSE IN VARIOUS FORMS SUCH AS ROAMING OR -6./ &OR THE CURRENT -(Z BUILT TRANSFER OPERATE CONTRACT BETWEEN !)3 AND 4/4 WHICH EXPIRES IN THE COMPANY INTENDS TO SEEK CONTINUING BUSINESS 4HE COMPANY WILL COORDINATE WITH RELEVANT PARTIES SUCH AS 4/4 TO EXPLORE THE WAY TO CONTINUE THE OPERATION ON -(Z "EFORE THE COMPANY BELIEVES THAT THE CONTINUATION OF BUSINESS ON -(Z AND '(Z LICENSE AUCTION SHOULD BECOME CLEARER )N CONCLUSION THE COMPANY WILL FOCUS ON THE NON VOICE BUSINESS WHICH HAS THE HIGHEST POTENTIAL AND MAINTAIN THE VOICE MARKET BY GROWING IN PROVINCIAL AREAS )N PARALLEL THE COMPANY INTENDS TO MAINTAIN THE HIGH EFFICIENCY OPERATION AND EXPLOIT THE MOST OF OUT THE EXISTING INFRASTRUCTURE TO OFFER ADDITIONAL SERVICES TO CUSTOMERS )N LONGER TERM THE COMPANY WILL PREPARE FOR ' BUSINESS BY EXPLORING ALTERNATIVES BOTH ON THE CURRENT -(Z SPECTRUM AND THE NEW '(Z SPECTRUM

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

"USINESS /PERATIONS OF THE #OMPANY AND ITS 3UBSIDIARIES 0RODUCTS AND 3ERVICES

!)3 DESIGNS A VARIETY OF PRODUCTS AND SERVICES TO RESPOND TO DIVERSE NEEDS OF BOTH RETAIL AND CORPORATE CUSTOMERS /UR MAIN PRODUCTS ARE

3UBSCRIBER BREAKDOWN AS OF 0OSTPAID #USTOMER

!)3 l'3- ADVANCEm FOR WHITE COLLAR OFFICE WORKERS

0REPAID #USTOMER

!)3 l'3- m FOR BASIC PHONE USERS

!S OF &9 !)3 HAS A TOTAL OF MILLION SUBSCRIBERS 0REPAID 0OSTPAID 4OTAL

!)3 l/NE #ALL m FOR TEENAGERS

3UBSCRIBER MILLION

!205 "AHT INCL .ET )#

!VERAGE REVENUE PER USER PER MONTH AS OF 1

OF REVENUE IS FROM PREPAID SERVICE

!)3 l3AWASDEEm FOR LIGHT USERS

0REPAID 0OSTPAID /THERS 4OTAL

"REAKDOWN OF REVENUES

"USINESS 3TRATEGY !)3}S PRODUCTS AND SERVICES ARE BUILT AROUND THE CONCEPT OF l%CO3YSTEMm COMBINING KEY ATTRIBUTES INCLUDING $EVICES #ONTENTS 3OLUTIONS 0ARTNERS "USINESS !LLIANCE AND #USTOMER !SSISTANT 4HESE ARE ESSENTIAL IN PROVIDING QUALITY PRODUCTS AND SERVICES THAT COVER DIVERSE REQUIREMENTS AND LIFE STYLES OF THE CUSTOMERS

!NNUAL 2EPORT

!)3 '3- ADVANCE

4HE KEY CUSTOMER SEGMENT TARGETED UNDER l'3- ADVANCEm FOCUSES ON TRENDY AND TECHNOLOGY SAVVY CUSTOMERS INCLUDING UNDERGRADUATE STUDENTS WHITE COLLAR OFFICE WORKERS BUSINESSMEN AND ENTREPRENEURS AS WELL AS EXPANDING INTO YOUNGER DEMOGRAPHIC SEGMENT SUCH AS THOSE WHO JUST STARTED THEIR FIRST JOBS

!)3 '3- ADVANCE #ONCEPT

'3- ADVANCE WAS DEVELOPED TO CORRESPOND TO THE INCREASINGLY DIVERSE LIFESTYLE OF CUSTOMERS BY SERVING BOTH EMOTIONAL AND FUNCTIONAL NEEDS 4HE EVOLUTION OF BRAND CONCEPT BEGAN WITH l'3- 7ATTSm THAT EMPHASIZED ON NETWORK QUALITY ,ATER ON THE FOCUS MOVED TO VALUED ADDED SERVICES AND HENCE THE BRAND WAS ALTERED TO l'3- ADVANCEm !S MARKETING MOVED TOWARD SEGMENTATION THE BRAND WAS EVOLVED AGAIN TO l'3- ADVANCE %VOLUTIONm -ORE RECENTLY l'3- 3MART ,IFEm REFLECTS THE COMPLETE TAILORED SERVICE CONCEPT THAT ALLOWED THE CUSTOMERS TO DESIGN THEIR OWN PRICE PLANS )N AS MULTIPLE 3)-S BEHAVIOR SPURRED IN THE MARKET !)3 '3- ADVANCE ADAPTED ITS BRAND CONCEPT TO l'3- ONE FOR ALLm STRENGTHENING THE COMPREHENSIVE BENEFITS TO CUSTOMERS WITHIN ONE SINGLE 3)- CARD THAT INCLUDES VARIETY OF PRICE PLANS NEW SERVICES AND SPECIAL PRIVILEGES AS FOLLOWS

'3- 3MART -IX -ATCH 4HE PROGRAM ALLOWS CUSTOMERS TO CUSTOMIZE THEIR OWN PRICE PLANS

'3- 3MART )NNOVATION )NNOVATIVE SERVICES THAT SIMPLIFY CUSTOMERS} LIFESTYLES

%$'% 0LUS CUSTOMERS WILL NEVER MISS A CALL AND BE ABLE TO RECEIVE A CALL WHILE EXPLORING INTERNET

3MART 3ECURE ,OCK THE PHONE AND SECURE IMPORTANT INFORMATION WHEN THE PHONE IS LOST

-OBILE PAY 7AVE .EW METHOD OF PAYMENT BY USING MOBILE PHONE INSTEAD OF CREDIT CARD AT OVER KIOSKS

'3- 3MART 0RIVILEGE %XCLUSIVE PRIVILEGES FOR !)3 CUSTOMERS SUCH AS ACCIDENT INSURANCE UP TO "AHT FROM #IGNA AND DISCOUNT FROM LEADING STORES NATIONWIDE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!)3 '3- ADVANCE 0ACKAGE

!)3 '3- ADVANCE FOCUS ON MAXIMIZING CUSTOMERS} SATISFACTION BY OFFERING MAIN PACKAGE AND ADD ON PACKAGES ALLOWING CUSTOMERS TO MIX AND MATCH THEIR OWN PLAN TO SUIT THE USAGE STYLES AS WELL AS THE TYPES OF SMARTPHONE DEVICES %XAMPLES OF PACKAGE ARE AS FOLLOWS '3- 3MART -IX -ATCH 4HE PROGRAM ALLOWS CUSTOMERS TO DESIGN A PACKAGE TO SUIT THEIR INDIVIDUAL LIFESTYLES WITH MORE THAN DIFFERENT OPTIONS #USTOMERS ARE THEREFORE ABLE TO CREATE THE RIGHT PACKAGE FOR THEMSELVES &IRSTLY CUSTOMERS SIMPLY CHOOSE THE 3MART BASIC THE INITIAL PACKAGE THAT LET CUSTOMERS SELECT THEIR CALLING PLAN WITH ONE SIMPLE FLAT RATE OF "AHT PER MINUTE FOR ANY NETWORKS ANY TIME 4HE SMALLEST BASIC PLAN STARTS WITH MONTHLY CHARGE OF "AHT FOR MINUTES CALL .EXT STEP CUSTOMERS CHOOSE THE 3MART TOPPING WHICH IS DESIGNED TO RESPONSE A VARIETY OF CUSTOMERS DEMAND AND AVAILABLE FOR VOICE NON VOICE AND INTERNATIONAL USAGE &OR EXAMPLE

!LL .ETWORKS HOURS

#ALLS TO ANY NETWORKS FOR MINUTES AT "AHT PER MONTH

!LL $AY !LL .IGHT 5NLIMITED CALLS WITHIN !)3 NETWORK DURING PM PM AT "AHT PER MONTH

$AY "UFFET

5NLIMITED CALLS WITHIN !)3 NETWORK DURING AM PM FOR "AHT PER MONTH .IGHT "UFFET

5NLIMITED CALLS WITHIN !)3 NETWORK DURING PM AM FOR "AHT PER MONTH

,OVERS HOUR 5NLIMITED #ALLS

5NLIMITED CALLS TO SPECIFIC NUMBER WITHIN !)3 NETWORK DURING PM PM AT "AHT PER MONTH

'ANG

5NLIMITED CALL TO SPECIFIC NUMBERS WITHIN !)3 NETWORK AT A SPECIAL RATE OF "AHT PER MINUTE AND A MONTHLY CHARGE OF "AHT

,OVERS "AHT

5NLIMITED CALL TO SPECIFIC NUMBER WITHIN !)3 NETWORK AT A SPECIAL RATE OF "AHT PER MINUTE AND A MONTHLY CHARGE OF "AHT

7EEKEND "UFFET

5NLIMITED CALLS WITHIN !)3 NETWORK FOR "AHT PER MONTH

3-3 --3 '023

3END 3-3 OR --3 PER MONTH OR '023 HOURS PER MONTH AT A MINIMUM MONTHLY CHARGE OF "AHT

5NLIMITED $ATA 2OAMING 0ACKAGE

"LACK"ERRY ,OVER

5SE #HAT &ACEBOOK OR E MAIL AT A MINIMUM MONTHLY CHARGE OF "AHT OR CHOOSE UNLIMITED '023 USAGE AT "AHT PER MONTH

5NLIMITED $ATA 2OAMING 0ACKAGE

5NLIMITED USAGE OF '023 %$'% IN 3OUTH +OREA 4AIWAN THE 0HILIPPINES -ACAU -ALAYSIA 3INGAPORE !USTRALIA )NDIA )NDONESIA AND (ONG +ONG AT "AHT FOR DAY "AHT FOR DAYS AND FOR A MONTH

!NNUAL 2EPORT

'3- .%4 3)- 0ROMOTION FOR DATA SERVICES VIA MOBILE PHONE AND AIRCARD WITH SPECIAL OFFER OF HOURS %$'% '023 USAGE AT "AHT AND "AHT FOR UNLIMITED USAGE

'3- 3MART 0HONE 0ACKAGE 0ROMOTION FOR SMARTPHONE AT A MINIMUM MONTHLY CHARGE OF "AHT AND A MAXIMUM OF "AHT 4HIS PACKAGE OFFERS A COMBINATION OF SERVICES INCLUDING '023 %$'% 3-3 --3 AND PHONE CALL

'3- "LACK"ERRY 0ACKAGE 0ROMOTION FOR "LACK"ERRY USERS AND SOCIAL NETWORK MEMBERS 4HE PROMOTION STARTS FROM "AHT A MONTH FOR CHAT &ACEBOOK OR CHAT E MAIL 5NLIMITED "LACK"ERRY PACKAGE IS AVAILABLE AT "AHT A MONTH

'3- I0HONE 0ACKAGE 0ROMOTION FOR I0HONE USERS WHO LOVE ONLINE ENTERTAINMENT SUCH AS GAMES MUSIC NEW APPLICATION DOWNLOAD WITH -" '023 %$'% SERVICE AT A MINIMUM CHARGE OF "AHT A MONTH AND UNLIMITED '023 %$'% USAGE AT "AHT A MONTH

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

'3- E3ERVICE

!)3 '3- !DVANCE CREATED THE SUPERIOR SERVICE BY DEVELOPING ONLINE l'3- E3ERVICEm WHICH PROVIDE A SIMPLE USER FRIENDLY WEB ACCESS FOR CUSTOMERS TO EASILY CHANGE THEIR PACKAGES CHECK SPENDING BALANCE TRACK THEIR USAGE AND PAY THEIR BILLS BY THEMSELVES AT ANYTIME OF A DAY

'3- $ISTRUBUTION #HANNELS

)N !)3 '3- ADVANCE FOCUSED ON DIRECT SALE BY LAUNCHING MOBILE SERVICE POINT OR '3- 6AN AND ENCOURAGED !)3 TEAM TO INVOLVE MORE EXTENSIVELY IN MARKETING ACTIVITIES TO INCREASE CUSTOMER ACCESSIBILITY !)3 ALSO SETUP l'3- 3MART 3HOPm IN DEPARTMENT STORES AND THE AREAS WHERE SUB DEALERS ARE LOCATED 4HE SHOPS FACILITATED 3)- DISTRIBUTION AND CUSTOMER REGISTRATION

!)3 '

!)3 IS THE FIRST OPERATOR IN 4HAILAND THAT PROVIDES ' (30! TECHNOLOGY ON -(Z SPECTRUM TO GET THE CUSTOMER ACCUSTOMED TO ' TECHNOLOGY BEFORE THE .ATIONAL 4ELECOMMUNICATION #OMMISSION GRANTS ' '(Z LICENSE 4HIS REFLECTS OUR COMMITMENT TO BE THE LEADER OF ' TECHNOLOGY AND IMPROVE EXPERIENCE OF GROWING DATA DEMAND 5NDER THE CONCEPT FREEDOM LIFE WITH l!)3 'm CUSTOMERS CAN ENJOY DATA SPEED UP TO -BPS WHICH IS FASTER THAN THE CURRENT %$'% SPEED !T THE INITIAL STAGE WE LAUNCHED !)3 ' SERVICE IN #HIANG -AI #HON "URI .AKHON 2ATCHASIMA AND (UA (IN TO SUPPORT THE DEMAND IN TOURISM AND INDUSTRIAL AREA

!NNUAL 2EPORT

!)3 '3-

!)3 '3- TARGETS CUSTOMERS WHO USE BASIC VOICE COMMUNICATION WITH ATTRACTIVE PRICE PLAN %XAMPLE OF '3- PACKAGES ARE AS FOLLOWS

!)3 '3- 0ROMOTION

'ET -INUTES FOR ANY NETWORKS

HOURS *UST "AHT

'3- BASIS /N TOP "UFFET 3IMPLE FLAT RATE AT "AHT PER MINUTE FOR ANY NETWORKS HOURS WITH FOUR BUFFET CHOICES RANGE FROM "AHT TO "AHT

"UFFET PACKAGE "UFFET HOURS

"UFFET HOURS

UNLIMITED CALL WITHIN !)3 NETWORK DURING

AM PM WITH ADDITIONAL "AHT CHARGE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!)3 /NE CALL

!)3 /NE CALL TARGETS TEENS AND YOUNGSTERS WHO THRIVE ON HAVING INDIVIDUAL STYLE AND EXPRESSING THEIR CREATIVITY 4ARGETED SEGMENT ALSO EXPANDS TO TEEN GROUP WHICH ARE SECONDARY AND UPPER SECONDARY STUDENTS WHO USE MOBILE PHONE

!)3 /NE CALL #ONCEPT

!)3 FOCUS ON BUILDING THE STRENGTH OF /NE CALL BOTH FUNCTIONAL AND EMOTIONAL ATTRIBUTES l&REEDOMm IS THE BRAND CONCEPTS THAT ENCOURAGES AND INSPIRES TEENAGERS TO THINK DREAM AND MAKE IT HAPPEN )N !)3 /NE CALL EXPLORE NEW EXPERIENCE FOR TEENS WHO PREFER TO ACCESS SOCIAL NETWORK THROUGH MOBILE PHONE WHICH RAPIDLY INCREASES POPULARITY #HAT }N 3HARE CONCEPT IS DESIGNED FOR TEENS TO MORE EASILY CONNECT ONLINE WORLD THROUGH ALL KIND OF HANDSET BOTH 3MARTPHONE AND ORDINARY HANDSET WITH VARIOUS PACKAGES TO MATCH USAGE BEHAVIOR !)3 /NE CALL ALSO JOINS WITH BUSINESS ALLIANCE TO RESPONSE CONTINUOUS GROWING DEMAND FOR MUSIC DOWNLOAD AMONG TEENS

3OCIAL .ETWORK (IGH END TEENAGERS WHO USE SMARTPHONE TO CONNECT WITH THE SOCIAL NETWORK 0OPULAR SMARTPHONE BRANDS SUCH AS "LACK"ERRY I0HONE 3AMSUNG 'ALAXY ARE BUNDLED WITH AIRTIME PROMOTION TAILORED TO EACH SMARTPHONE 6ALUED TEENAGERS WHO FOCUS ON PRICE AND ALSO WANTS TO GET CONNECTED WITH THE SOCIAL NETWORK "UDGET SMARTPHONE ARE MATCHED WITH PRICE PLAN TO COMFORT THE DEMAND OF SOCIAL NETWORKING IN THIS SEGMENT .OKIA #OOL 0ACK PACKAGE IS DESIGNED TO ANSWER THE BEHAVIOR -USIC $OWNLOAD -ASS USERS WHO USE ,OVER FEATURED PHONES CAN CHAT 'RAMMY MUSIC 3)- IS A CHOICE ANY TIME BY USING #HAT 3)- BUNDLED WHICH ALLOWS CUSTOMERS TO WITH PACKAGE UNLIMITED DOWNLOAD MUSIC FROM 'RAMMY MUSIC HOUSE WITH SPECIAL CALLING RATE

!NNUAL 2EPORT

3ERVICE $EVELOPMENT IN

)N !)3 /NE #ALL CONTINUOUSLY DEVELOPED NEW SERVICES SUCH AS BEING THE FIRST PREPAID BRAND IN THE MARKET THAT OFFERS PRICE PLAN WITH SINGLE FLAT RATE FOR OUTGOING CALL TO ANY NETWORKS 4HIS FACILITATES CUSTOMERS USAGE AS WELL AS COMPLY WITH THE REGULATION OF THE .ATIONAL 4ELECOMMUNICATION #OMMISSION !)3 /NE #ALL COLLABORATES WITH BUSINESS ALLIANCES TO OFFER #O 3)- CARD SUCH AS 4ESCO ,OTUS 3)- #HAT 3)- 'RAMMY -USIC 3)- IN WHICH CUSTOMERS WILL ENJOY VARIOUS BENEFITS FROM THE ALLIANCES PRODUCTS AND SERVICES WHEN TOP UP !)3 /NE #ALL CREATES SUPERIOR EXPERIENCE BY LAUNCHING lE3ERVICEm ALLOWING PERSONAL WEB BASE ACCESS FOR CUSTOMERS TO CHECK SPENDING BALANCE USAGE DATE CHANGE PACKAGES ETC 4O PROVIDE SPECIAL PRIVILEGE FOR CUSTOMERS !)3 /NE #ALL ORGANIZED A SUCCESSFUL MARKETING CAMPAIGN l #ALL 3PORTm IN WHICH CUSTOMERS HAVE A CHANCE TO WIN -AZDA CARS IN WEEKS FOR EVERY "AHT TOP UP !)3 /NE #ALL 0ROMOTION

!)3 /NE #ALL PROVIDES A VARIETY OF PRICE PLANS AND SERVICES TO SERVE KEY CUSTOMER SEGMENTS #USTOMERS CAN EASILY SELECT THEIR PACKAGE AT THEIR WISH BY PRESSING ON THEIR MOBILE PHONE (ERE ARE EXAMPLES OF !)3 PREPAID PACKAGES

,OVE !LL .ETWORKS

7AN 9EN

%ASY TO USE AT THE RATE "AHT FOR THE FIRST MINUTE AND "AHT PER MINUTE FOR EACH ADDITIONAL MINUTE FOR ALL NETWORKS

$ESIGNED FOR CUSTOMERS WHO USUALLY CALL DURING EVENING AND NIGHT TIME PM PM AT THE RATE "AHT FOR THE FIRST MINUTE AND "AHT PER MINUTE FOR EACH ADDITIONAL MINUTE TO ALL NETWORKS #HAO 9UN 9EN

.EW #USTOMERS

0RICE PLAN FOR CUSTOMERS WHO USUALLY CALL DURING DAY TIME FROM AM PM WITH "AHT PER MINUTE FOR ALL NETWORKS .GAI 3OOD

0RICE PLAN THAT OFFERS A SINGLE FLAT RATE OF "AHT PER MINUTE FOR OUTGOING CALL TO ALL NETWORKS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3MARTPHONE 5SERS 3MARTPHONE 0ROMOTION

%XISTING #USTOMERS

$ESIGNED FOR CUSTOMERS WHO USE VARIETY OF VALUE ADDED SERVICES AT A SPECIAL RATE OF "AHT PER MONTH FOR -" '023 3-3 AND --3 #ALL PRICE IS "AHT FOR ALL NETWORKS

CHANGE THE PROMOTION BY

"LACK"ERRY

THEMSELVES VIA

!N OPTION FOR CUSTOMERS WHO USE "LACK"ERRY AS A MAIN PROMOTION WITH UNLIMITED USAGE OF &ACEBOOK AND #HAT AT A SPECIAL CALL RATE OF "AHT FOR ALL NETWORKS AND A MINIMUM MONTHLY SERVICE FEE OF "AHT !ND ON TOP "LACK"ERRY AS AN ADDITIONAL PROMOTION AT A MINIMUM RATE OF "AHT PER DAY AND A MAXIMUM RATE OF "AHT PER MONTH WITH UNLIMITED USAGE

#ALLS TO !LL .ETWORKS

7EEKLY "UFFET

5NLIMITED FREE CALLS DURING AM PM WITH A WEEKLY PAYMENT OF "AHT

2ESPOND TO THE CUSTOMERS WHOSE AVERAGE CALLS NOT EXCEEDING MINUTES PER CALL WITH THE RATE OF "AHT FOR MINUTE DURING AM PM

4OH 4OOK 7ELA HOURS

4HE PROGRAM OFFERS THE RATE OF "AHT FOR FIRST MINUTE "AHT PER MINUTE THEREAFTER TO ALL NETWORKS FROM AM TO PM 4OH 3ABAI

(OURS "UFFET

5NLIMITED FREE CALL WITHIN !)3 NETWORK DURING PM TO PM AT WEEKLY RATE OF "AHT $AY .IGHT "UFFET

5NLIMITED CALLS WITHIN !)3 NETWORK DURING AM PM OR PM AM AT A MINIMUM MONTHLY RATE OF "AHT AND "AHT RESPECTIVELY

3INGLE RATE CALL TO ALL NETWORKS AT THE RATE OF "AHT FOR HOURS

6ALUE !DDED 3ERVICE ,OVERS

#ALLS 7ITHIN !)3 .ETWORK

3END 3-3 AT "AHT PER MONTH

-OUTH 0HEN #HUA -OHNG

)NTERNET ,OVERS

,OW COST PRICE PLAN AT THE RATE OF "AHT FOR A HOUR CALL WITHIN !)3 NETWORK DURING AM PM WITH MINIMUM PAYMENT OF "AHT PER MONTH

3-3 ,OVERS

3URFING MOBILE INTERNET HOURS '023 AT THE RATE OF "AHT PER MONTH

/N TOP 0ROMOTION 5SERS -AO -AO

4HE POPULAR ON TOP PACKAGE THAT CUSTOMERS CAN CUSTOMIZE THEIR TARIFF PLAN -AO -AO HAS DIFFERENT PLANS FOR EXAMPLE MINUTES OF OUTGOING CALL AT ONLY "AHT FOR ALL NETWORKS AVAILABLE FOR DAYS FOR HIGH USAGE BEHAVIOR 3-3 FOR "AHT FOR 3-3 LOVERS "AHT FOR UNLIMITED CALLS WITHIN !)3 NETWORK UNTIL MIDNIGHT ETC

!NNUAL 2EPORT

3EGMENT #USTOMERS 3)- &ANG +HONG

/UR COLLABORATION WITH PARTNERS IN NEIGHBORING COUNTRIES LET CUSTOMERS WHO TRAVEL TO ,AOS AND #AMBODIA TO CALL BACK TO 4HAILAND OR MAKE PHONE CALL WITHIN THE COUNTRIES AT LOW PRICES #USTOMER CAN SAVE UP TO DISCOUNT OR PAY ONLY "AHT PER MINUTE OR 3-3

4OURIST 3)-

$EAF 3)-

3PECIAL FOR 4ESCO ,OTUS CUSTOMERS WITH SINGLE RATE OF "AHT FOR ALL NETWORKS #USTOMERS ENJOY SEVERAL BENEFITS INCLUDING RECEIVE COMPLIMENTARY CALL BONUS TIMES CLUB CARD POINTS AND LONGER USAGE PERIOD TO DAYS FROM DAYS FOR "AHT TOP UP

$ESIGNED FOR INBOUND TOURISTS WITH WORLDWIDE 3-3 AT "AHT PER 3-3 WITH WORLDWIDE 3-3 AT "AHT PER 3-3 4HE SIM IS LOADED WITH l/NE #ALL 3ERVICEm MENU WHICH PROVIDES IMPORTANT INFORMATION SUCH AS EMBASSY AIRPORT TOURISM POLICE NUMBER ! SPECIAL RATE IS PROVIDED BY !). WHEN MAKING INTERNATIONAL PHONE CALL

$ESIGNED FOR CUSTOMERS WHO HAS LISTENING PROBLEM WITH 3-3 TO ALL NETWORK AT THE RATE OF "AHT PER MONTH OR 3-3 WITHIN !)3 NETWORK AT THE RATE OF "AHT PER MONTH

'RAMMY -USIC 3)-

.OKIA #OOL 0ACK

4ESCO ,OTUS 3)-

$ESIGNED FOR MUSIC LOVER AS WELL AS NORMAL VOICE CALL 4HE TARIFF IS "AHT FOR HOUR CALL WITHIN !)3 NETWORK FROM PM PM WITH UNLIMITED 'RAMMY MUSIC DOWNLOAD #USTOMERS RECEIVE DISCOUNT UP TO FOR EXAMPLE "AHT PER 3-3 "AHT PER --3 '023 FOR "AHT PER MINUTE

$ESIGNED FOR .OKIA USERS TO USE UNLIMITED #HAT SOCIAL NETWORK E MAIL WITH THE RATE OF ONLY "AHT PER WEEK #HAT 3)-

#USTOMERS CAN CHAT VIA ANY MOBILE PHONE HOURS AT THE RATE OF "AHT PER WEEK 6OICE CALL IS ONLY "AHT PER MINUTE WITHIN #HAT 3)- GROUP

.ET 3)-

&OR CUSTOMERS WHO PREFER TO CONNECT ONLINE ARE OFFERED VALUE FOR MONEY WITH HOURS '023 PROMOTION AT THE RATE OF "AHT PER MONTH AND SINGLE CALL RATE OF "AHT FOR ALL NETWORKS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!)3 3AWASDEE

l3AWASDEEm IS A SUB BRAND OF !)3 DESIGNED FOR FIRST TIME MOBILE PHONE USERS BOTH CHILDREN AND ADULTS WHO MAKE FEW CALLS AND MAINLY RECEIVE CALLS

3AWASDEE ,OOK 4HUNG 4HUA 4HAI

3AWASDEE IS A SPEARHEAD FOR MARKET EXPANSION IN REGIONAL AREA WHERE THE CUSTOMERS DEMAND FOR LOW COST SERVICE )N ADDITION TO THE STRENGTH OF NETWORK COVERAGE l3AWASDEEm MAINTAINS ITS CUSTOMER BASE BY CONSTANTLY BUILDING RELATIONSHIP WITH LOCAL CUSTOMERS l3AWASDEEm LOCAL POPULARITY IS BUILT BY THE CAMPAIGN l3AWASDEE ,OOK 4HUNG 4HUA 4HAIm WHICH IS THE CONCERT FEATURING VARIOUS ACTORS -#S AND FOLK SONG ARTISTS %NTERTAINMENT SPECIAL PRIVILEGES AND REWARDS THROUGH SEVERAL ACTIVITIES ARE AS WELL PROVIDED TO 3AWASDEE CUSTOMERS 4HE CONCERT IS HELD FOR CONSECUTIVE YEARS IN COLLABORATION WITH CHANNEL TELEVISION STATION AND BROADCASTED TO CUSTOMERS COUNTRYWIDE !)3 3AWASDEE 0ROMOTION

l3AWASDEEm OFFERS PACKAGES AS FOLLOWS

3AWADEE .AN .AN

3AWADEE 3A "YE 3A "YE

-OO (AO 3)-

4HE PRICE PLAN FOR MOSTLY RECEIVING CALL USERS 6ALIDITY IS YEAR FOR ALL TYPES OF MONEY REFILL AT THE CALL RATE OF "AHT TO ALL NETWORKS

4HE PRICE PLAN FOR COST CONTROL USERS 4HE CUSTOMERS CAN TOP UP ONLY "AHT FOR DAYS AT A SPECIAL RATE OF "AHT PER MINUTE TO ALL NETWORKS AND HOURS

,OCALIZED TARIFF FOR CUSTOMERS IN NORTHEAST AREA TO KEEP CONTACT WITH RELATIVES IN OTHER AREA OFFERS SPECIAL CALL RATE OF "AHT FOR MAKING A CALL SINCE SECOND MINUTE ORIGINATING FROM THE NORTHEAST AREA

!NNUAL 2EPORT

!)3 "USINESS 3OLUTIONS

-AIN 4ARGET 'ROUP !)3 IS THE LEADER IN TELECOMMUNICATION SOLUTION FOR CORPORATE ENTERPRISES AND 3-%S

#ORPORATE #USTOMERS 3ERVICE

!)3 "USINESS SOLUTION CONSTANTLY DEVELOPS NEW PRODUCTS AND SERVICES TO ENHANCE BUSINESS EFFICIENCY AND COMPETITIVENESS FOR OUR CUSTOMERS !)3 COOPERATES WITH BUSINESS PARTNERS TO DEVELOP THE SOLUTION TAILORED TO THE NEEDS OF CORPORATE CUSTOMERS !)3 SMART SOLUTION OFFERED THE PRODUCTS AND SERVICES AS FOLLOWS

p 0USH -AIL TO DELIVERS SECURE AND REAL TIME E MAIL SERVICE 4HE SERVICE IS ALSO COMPATIBLE WITH VARIOUS GADGETS 4HIS SOLUTION IS FOCUSED TO HELP CORPORATE CUSTOMERS CREATE BUSINESS COMPETITIVE ADVANTAGE BEYOND THEIR PEERS p 3MART -ESSAGING IS DEVELOPED FROM 3MART -OBILE 0AGING BY ADDING THE TWO WAY 3-3 COMMUNICATION AND BROADCASTING SERVICES FOR INTERACTIVE FUNCTION I E 3-3 VOTING QUIZ OR SURVEY #2- CAMPAIGN p 3MART 3)- ENHANCES EFFECTIVENESS OF COMMUNICATION WITHIN EACH CORPORATE UTILIZE THE UPDATED INFORMATION VIA 3-3 !PPLICATION 3MART 3)- PROVIDES MENUS DESIGNED ACCORDING TO THE REQUIREMENTS OF EACH ORGANIZATION p -OBILE -ARKETING THE MARKETING ON MOBILE PHONE WHICH MAKE IT POSSIBLE FOR PRODUCT AND SERVICE PROVIDERS TO DIRECTLY REACH TARGET CUSTOMERS AND BE ABLE TO INSTANTLY EVALUATE THE RESULT WITH HIGH SPEED AND LOW COST 4HE SERVICE TYPES RANGE FROM SENDING 3-3 INFORMING MOBILE BANKING PASSWORD TO CUSTOMERS} MOBILE PHONE TO UPDATING TARGET CUSTOMERS ABOUT NEWS AND PROMOTION VIA 3-3 --3 M !D ,OCATION "ASE 3ERVICE p -OBILE 4RACK 4RACE TO TRACK THE LOCATION OF MOBILE PHONE BY APPLYING THE TECHNOLOGY l,OCATION "ASEm WITH GENIUS MAPPING PROGRAM ENABLING CUSTOMERS TO PRECISELY AND TIMELY LOCATE THE WHEREABOUTS OF A MOBILE PHONE 3ERVICE IS DEVELOPED FOR BUSINESS RELYING ON SPEED AND SECURITY OF SERVICE SUCH AS LOGISTICS AND INSURANCE BUSINESS p - - 3ERVICE THE COST EFFICIENT SOLUTIONS THAT CONNECT BETWEEN -ACHINE TO -ACHINE - - WITH SIMPLE AND SMALL AMOUNT OF DATA TRANSMISSION BY USING '023 %$'% AND ALLOWING THE CUSTOMER TO SEND AND RECEIVE DATA WITH SUFFICIENT SPEED IN WIDE SERVICE AREA COVERAGE 4HERE ARE VARIOUS APPLICATIONS OF THE SERVICE SUCH AS &LEET -ANAGEMENT 4ELE -ETERING AND -OBILE %$#

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

#USTOMER 2ELATIONSHIP AND #USTOMER %XPERIENCE -ANAGEMENT

!)3 INTRODUCES l%CO3YSTEMm AS OUR CORE OF BUSINESS CONCEPT TO CAPTURE NEW WAVE OF MOBILE DATA TREND /NE OF THE KEY COMMITMENTS OF %CO3YSTEM IS TO SERVE CUSTOMERS WITH HIGHEST SATISFACTIONS AND BEST CUSTOMERS} EXPERIENCES )N ORDER TO COMPETE WITH THE RAPID GROWTH IN THE SMARTPHONE MARKET !)3 IS COMMITTED TO PROVIDE OUR CUSTOMERS WITH BEST QUALITY NETWORK SUPERIOR SERVICE INNOVATIVE AND USER FRIENDLY PRODUCTS RELIABLE SYSTEM SPECIAL PRIVILEGE CAMPAIGNS CUSTOMIZATION TO MATCH DIFFERENT LIFESTYLES AND EXCELLENT SOCIAL RESPONSIBILITY )N THE DEVELOPMENT OF CUSTOMER RELATIONSHIP MANAGEMENT INVOLVED WITH UPLIFTING SERVICE LEVEL OF ALL CUSTOMER TOUCH POINTS TO COPE WITH RISING CUSTOMER DEMAND FOR DATA SERVICE AND USE OF SMARTPHONES #OMPLETE 3ERVICES FOR 3MARTPHONE 5SERS

)N !)3 HAS STRENGTHENED THE IMAGE OF THE MARKET LEADER WITH NEW INNOVATIVE PRODUCTS !)3 HAS LAUNCHED THE NEWEST SMARTPHONES SUCH AS "LACK"ERRY "OLD AND I0HONE !LSO !)3 IS THE SOLE DISTRIBUTORS FOR 3AMSUNG 'ALAXY 3 AND 3AMSUNG 'ALAXY 4AB 4O DELIVER HIGHEST SATISFACTIONS AND BEST CUSTOMERS} EXPERIENCE !)3 PROVIDE COMPLETE SERVICES INCLUDING BUT NOT LIMITED TO ADVICE FOR PHONE CHOOSING TIPS PACKAGES RECOMMENDATIONS AND DEVICE SETTINGS WALKTHROUGH )N ADDITION OUR NEW SERVICE ALLOWS SMARTPHONE USERS TO MANUALLY TURN ON OFF '023 VIA 3-3 AND TO RECEIVE lOVER THE LIMIT USAGEm REMINDER -OREOVER !)3 ALSO HOLDS A MONTHLY I0HONE WORKSHOP AND "LACK"ERRY 7ORKSHOP FOR OUR CUSTOMERS

&OR THE USERS WHO TRAVEL ABROAD !)3 ALSO PROVIDE SERVICES SUCH AS lDATA ROAMINGm NOTIFICATION AND lDATA ROAMING BALANCEm NOTIFICATION FOR SMARTPHONE USERS CONVENIENCE &URTHERMORE IF THE USERS LOSE THEIR 3)- CARD !)3 WILL SEND A COMPLIMENTARY 3)- CARD TO YOUR DOORSTEP ,AST BUT NOT LEAST !)3 CAN RECOMMEND CUSTOMERS THE PACKAGES THAT WOULD SUIT THEIR LIFESTYLE NO MATTER WHERE THEY LIVE 3ERVICE )NNOVATION

)N !)3 DEVELOPED SEVERAL NEW SERVICES AND EXPERIENCES TO RESPOND TO NEW LIFESTYLES TO MEET THE CUSTOMER}S REQUIREMENT SUCH AS p /NE #ALL E3ERVICE AN ONLINE SERVICE FOR CUSTOMERS TO EASILY MANAGE THEIR BILLS CHANGE OF PRICING PACKAGE USAGE BALANCE CHECK MONEY TRANSFER CALL SCREENING SERVICE NEW NUMBER 3-3 SERVICE INTERNATIONAL ROAMING SERVICE ETC )N ADDITION E3ERVICE USERS ARE ENTITLED TO E!)3 PLUS PRIVILEGE ABLE TO CHECK CALL DETAIL BY THEMSELVES AND ABLE TO ADD MORE CREDITS VIA CREDIT CARDS ANYTIME !S A RESULT !)3}S E3ERVICE USERS HAVE GROWN FROM LAST YEAR 7E ALSO DEVELOPED E3ERVICE !PPLICATION FOR I0HONE USERS TO DOWNLOAD VIA !PPSTORE FOR OUR CUSTOMERS} CONVENIENCE

!NNUAL 2EPORT

#USTOMER 3ERVICE %NHANCEMENT VIA !)3 4OUCH 0OINTS

!)3 HAS ENHANCE THE QUALITY OF OUR CUSTOMER SERVICE AT !)3 SHOP AND 4ELEWIZ TO CREATE BEST CUSTOMERS} EXPERIENCES $OING SO !)3 HAS UPGRADED BOTH THE lHARDWAREm PARTS BY IMPROVING THE IMAGE THE AMBIENCE AND THE SERVICE DEVICES AND THE lSOFTWAREm PARTS BY EQUIPPING OUR SHOPS WITH KNOWLEDGEABLE STAFFS WITH DEDICATED SERVICE MINDS

p )N !)3 SHOP AND 3ERENADE CLUB ALSO TRAINED OUR STAFFS TO BE ABLE TO RECOMMEND PACKAGES THAT WOULD SUIT CUSTOMERS} USAGE BEHAVIOR CONTRIBUTING TO THE PACKAGE SALES INCREASE OF AT !)3 SHOPS AND OF AT !)3 CALL CENTER

p 4ELEWIZ ALSO HAS BEEN ENHANCING THE QUALITY OF SERVICE BY IMPROVING KNOWLEDGE OF STAFFS REDUCING CUSTOMERS} COMPLAINTS AND MAXIMIZING CUSTOMERS} SATISFACTION )N ADDITION 4ELEWIZ ALSO TRAINED STAFFS TO BE ABLE TO RECOMMEND PACKAGES THAT WOULD SUIT CUSTOMERS} BEHAVIORS CONTRIBUTING TO INCREASE IN OUR SERVICE QUALITY )N MORE THAN OF 4ELEWIZ SHOPS HAS PASSED THE !)3 STANDARD WHILE THE SALES OF THE SHOP INCREASE BY YEAR ON YEAR

p !)3 SHOP AND 3ERENADE CLUB HAS BEEN IMPROVING ITS STORE IMAGE WITH TRENDY DECORATION SUITABLE TO LIFESTYLES OF OUR CUSTOMERS IN THE AREA )N !)3 HAS RENOVATED BRANCHES OF OUR SHOPS AND OPENED NEW BRANCHES AT 0ARADISE 0ARK 3RINAKARIN AREA *UNG 3EELON -ALL 0HUKET AND !)3 SHOP +AKORN 2ACHASEEMA !)3 SHOP AND 3ERENADE PLAN ALSO AIMS TO SERVE OUR CUSTOMERS IN 3OUTHERN .ORTH %ASTERN AREA WITH %XPERIENCE SHOP WHERE CUSTOMERS CAN TRYOUT DIFFERENT PRODUCTS RECEIVE ADVICES AND SUGGESTIONS FROM OUR KNOWLEDGEABLE STAFFS AND SEEK FOR HELP AT OUR 4ECHNOLOGY 3UPPORT DESKS 7E BELIEVE THAT THIS CONCEPT VERY WELL SUIT OUR CUSTOMER}S LIFESTYLE IN THE UPCOUNTRY MARKET WHERE BEHAVIORS ARE DEVELOPING TOWARD HIGHER USAGE OF DATA SERVICES

p !)3 SHOP AND 3ERENADE CLUB HAS BEEN IMPROVING THE QUALITY OF OUR STAFFS BY EDUCATING THEM NECESSARY TECHNICAL SKILLS KNOWLEDGE OF TECHNOLOGY AND COMMUNICATION SKILLS !)3 TRAINED STAFFS IN AND STAFFS IN TO BECOME l4ECH %XPERTSm

$AILY %XCLUSIVENESS FOR !)3 #USTOMERS

!SIDE FROM HIGHEST QUALITY NETWORK BEST CUSTOMER SERVICE IS ALSO WHAT WE ARE AIMING FOR !)3 CUSTOMERS WILL ENJOY SEVERAL PRIVILEGES THAT SUIT THEIR LIFESTYLES 7E COME UP WITH l$AILY %XCLUSIVITYm FOR !)3 CUSTOMERS TO ENSURE THAT OUR CUSTOMERS} EVERYDAY WILL FILL WITH EXCLUSIVENESS SATISFACTION AND JOY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

p $AILY %XCLUSIVENESS FOR !)3 #USTOMERS !)3 p %XCLUSIVE 0RIVILEGE FOR 3ERENADE -EMBERS 7ITH PROVIDES PRIVILEGES THAT SUIT OUR CUSTOMERS} LIFESTYLE COVERING 3HOPPING PROMOTION $INING PROMOTION %NTERTAINMENT PROMOTION AND 4RANSPORTATION PROMOTION )N !)3 LETS ITS CUSTOMERS BUY SEVERAL "ANGKOK !IRWAYS PACKAGES AT SPECIAL PRICES -OREOVER !)3 TOGETHER WITH MORE THAN RETAIL PARTNERS PROVIDES DISCOUNTS TO MORE THAN STORES ACROSS 4HAILAND 4HIS PROMOTION IS VERY WELL PERCEIVED WITNESS BY MORE THAN MILLION SUBSCRIBERS WHO HAVE ENJOYED THE PRIVILEGES LAST YEAR )N ADDITION !)3 ALSO HAVE SPECIAL PRIVILEGES FOR CUSTOMERS IN SPECIAL OCCASIONS $URING MOON CAKE FESTIVAL !)3 ALSO PROVIDE OUR CUSTOMERS WITH 3 0 l.ONG !UN *AIm MOON CAKES ,IMITED %DITION AT A SPECIAL PRICE $URING "UDDHIST HOLIDAY LIKE -AKHABUCHA !)3 OFFER OUR CUSTOMERS WITH LOTUS LANTERN PACKAGES FOR VIANTIAN )N $ECEMBER !)3 ALSO GIVE OUR CUSTOMERS CANDLES PACKAGES TO CELEBRATE +ING "HUMIPHOL}S BIRTHDAY CEREMONY

OUR l!LWAYS %XCLUSIVE !LWAYS /N 4OPm CAMPAIGN !)3 OFFERS OUR SERENADE CUSTOMERS WHO LIKE TO TRAVEL WITH SEVERAL PRIVILEGES SUCH AS 6)0 #HECK )N SERVICE AND FREE ENTRANCE TO "ANGKOK !IRWAYS "USINESS LOUNGES )N ADDITION !)3 ALSO PROVIDES OUR CUSTOMERS FREE BEVERAGES AT SEVERAL COFFEE SHOPS IN AIRPORTS THROUGHOUT 4HAILAND )N !)3 HAS PROVIDED OUR SERENADE CUSTOMERS WITH THREE MORE COFFEE SHOPS +AFAESOD AT 3URART 4HANI AIRPORT "LACK #ANYON AT #HIANG 2AI AIRPORT AND 5BON 2ATCHATHANI AIRPORT WHERE THEY CAN GET FREE BEVERAGES !SIDE FROM FREE CALLS IN !)3 NETWORK 3ERENADE MEMBERS ALSO RECEIVE FREE l"EAUTIFUL 3UNDAYm ICE CREAM AT 3WENSEN}S AND "AHT DISCOUNT WHEN THEY PURCHASE CAKES AT ANY 3 0 !)3 ALSO OFFERS 3ERENADE MEMBERS IN UPCOUNTRY AREA WITH 3ERENADE %XCLUSIVE 0ARTY IN #HIANG -AI 3AMUI AND 3URAT 4HANI 3ERENADE MEMBERS IN "ANGKOK ARE ALSO FREE TO JOIN

p !)3 $EVICE 0RIVILEGE &OR HIGHEST CUSTOMERS} SATISFACTION IN DEVICE CHOOSING PROCESS !)3 OFFERS SEVERAL DISCOUNT PACKAGES FOR DIFFERENT DEVICES AND COMPLETE SERVICES &OR EXAMPLE !)3 GIVES OUR CUSTOMERS WITH UP TO "AHT CASH BACK AND UP TO MONTHS OF FREE %$'% '023 FOR SMARTPHONE USERS !)3 ALSO PROVIDES OUR CUSTOMERS WITH A PROMOTIONAL l7EDNESDAY 3PECIALm PERIOD !)3 AWARDS THE FIRST CUSTOMERS WHO CONTACT !)3 SHOP WITHIN THE PROMOTIONAL PERIOD WITH UP TO "AHT DISCOUNTS )N !)3 CUSTOMER PARTICIPATION RATE IN THE PROGRAM INCREASE YEAR ON YEAR

!NNUAL 2EPORT

p !)3 2EWARD 0ROGRAM !)3 GIVE OUR CUSTOMERS WITH A LUCKY DRAW TICKET FOR EVERY "AHT USAGE PER MONTH THE TICKET ENTITLES THE HOLDERS TO WIN SEVERAL BIG PRIZES )N THE PRIZE FOR THE LUCKY DRAW COMPRISES OF 7ORLD #UP &INAL TICKETS WITH A DAYS NIGHTS PACKAGES TOUR IN 3OUTH !FRICA WORTH MORE THAN "AHT MILLION AND l#LOSE GOLD SHOP SHOP MILLION FOR FREEm WORTH MORE THAN "AHT MILLION #URRENTLY MORE THAN MILLION CUSTOMERS PARTICIPATE IN THE !)3 2EWARD 0ROGRAM

p 3PECIAL 0RIVILEGE FOR #ORPORATE #USTOMERS !)3 REALIZES THAT CORPORATE CUSTOMERS HAVE DIFFERENT NEEDS THAN OTHER CUSTOMERS 4HEREFORE !)3 HAS OFFERED OUR CORPORATE CUSTOMERS WITH PRIVILEGES SUCH AS E3ERVICE WHERE THEY CAN CHECK DETAILS ABOUT THEIR USAGES VIA !)3 WEBSITE SO THAT CORPORATIONS CAN MANAGE THEIR USAGE ACCORDINGLY !)3 ALSO OFFERS ANY CORPORATE NUMBERS SATISFIED THE MINIMUM USAGE REQUIREMENT 3ERENADE 'OLD MEMBERSHIP !LSO !)3 ARRANGES SEVERAL ACTIVITIES TO MAXIMIZE THE BENEFITS FOR THE CORPORATIONS &OR EXAMPLE !)3 ARRANGED l!)3 "USINESS &ORUM m TO ENCOURAGE NEW CREATIVE IDEAS AND SYNERGY TO TACKLE CURRENT ECONOMIC AND SOCIETAL PROBLEMS

!)3 STRONGLY BELIEVES THAT HIGHEST CUSTOMERS SATISFACTION IN OUR DEVICES SERVICES NETWORKS AND SPECIAL PRIVILEGES WILL BE KEY FACTORS TOWARD !)3}S SUSTAINABLE GROWTH $ISTRIBUTION AND $ISTRIBUTION #HANNELS

! SUCCESSFUL DISTRIBUTION STRATEGY HELPS ENHANCE THE GROWTH AND PROVIDE GREATER ACCESSIBILITY TO DEVICES AND SERVICES FOR CUSTOMERS 7E FOCUS ON BUILDING DIVERSE AND EXTENSIVE DISTRIBUTION CHANNELS COUNTRYWIDE TO SERVE OUR CUSTOMERS AND ALSO DEVELOPING A STRONG RELATIONSHIP WITH DISTRIBUTORS /UR DISTRIBUTION STRATEGY IS DEVELOPED IN ALIGNMENT WITH THE COMPANY}S STRATEGY TO BUILD l%CO3YSTEMm AMONG NETWORK PROVIDER !)3 DEVICES CONTENT PARTNERS AND BUSINESS ALLIANCES !)3 DISTRIBUTION CHANNELS ARE CATEGORIZED INTO TYPES INCLUDING $ISTRIBUTORS %LECTRONIC CHANNELS AND $IRECT SALES WHEREBY APPROXIMATELY ARE OPERATED THROUGH DISTRIBUTORS AND ELECTRONIC CHANNELS AND THE REMAINING ARE DIRECT SALE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

$ISTRIBUTORS

!)3 CAREFULLY APPOINTS DISTRIBUTORS BY CONSIDERING THEIR LOCATIONS PREVIOUS PERFORMANCE AND ACHIEVEMENTS AND FINANCIAL STATUS 4HESE CAN ENSURE THAT THE DISTRIBUTORS POSSESS CAPABILITY TO OPERATE THE BUSINESS AND BEING ABLE TO CONSISTENTLY TAKE CARE OF CUSTOMERS ESPECIALLY IN THE PROVINCIAL AREAS 4O ENSURE LONG TERM QUALITY OF SERVICES AND CREDITABILITY THE APPOINTED DISTRIBUTORS MUST BE A WELL ESTABLISHED BUSINESS WITHIN THE AREA TO ENSURE THEIR KNOWLEDGE OF THE LOCAL MARKET 0RESENTLY !)3 DISTRIBUTORS ARE CLASSIFIED AS FOLLOWING %XCLUSIVE $EALER l4ELEWIZm !)3 HAS A TOTAL OF EXCLUSIVE DISTRIBUTORS COVERING MORE THAN 4ELEWIZ SHOPS ACROSS THE COUNTRY INCREASED FROM SHOPS LAST YEAR 4ELEWIZ %XPRESS WERE UPGRADED TO HIGHER QUALITY 4ELEWIZ SHOPS CLASS 4HESE DISTRIBUTORS ARE ABLE TO USE THE 4ELEWIZ TRADEMARK TO SELL !)3 PRODUCTS AND SERVICES 4HE DISTRIBUTOR IS ENTITLED TO SELL THE PRODUCTS UNDER THE COMPANY}S TRADEMARK AND PROCESS REGISTRATION FOR SERVICE SUBSCRIPTION AND HANDLE PAYMENT OF SERVICE CHARGES !)3 SHALL DETERMINE CONDITIONS CONTROL QUALITY AND SET SERVICE STANDARD AND OPERATIONAL GUIDELINES FOR THE DISTRIBUTOR SUCH AS SELECTION AND DEVELOPMENT OF LOCATION ADVERTISING AND SALE PROMOTION ACTIVITY AND SERVICES PROVISIONING TO MAINTAIN !)3 STANDARDS 4HE

DISTRIBUTOR SHALL RECEIVE REMUNERATION FROM CUSTOMER SUBSCRIPTION AND FINANCIAL SUPPORT FOR MARKETING ACTIVITY AS DETERMINED BY !)3 'ENERAL $EALERS !)3 HAS MORE THAN GENERAL DEALERS WHO HAVE THEIR OWN SHOPS TO SELL !)3 PRODUCTS E G MOBILE PHONES DATA CARDS STARTER KITS CASH CARDS DEVICE ACCESSORIES )N ADDITION TO THE INCOME FROM SELLING OF PRODUCTS AND SERVICES THE DEALERS ALSO RECEIVE COMMISSION FROM SERVICE SUBSCRIPTION TO !)3 AS WELL AS FINANCIAL SUPPORT FOR MARKETING ACTIVITY AS DETERMINED BY !)3 +EY !CCOUNT AND -ODERN 4RADE !)3 DISTRIBUTES THE PRODUCTS THROUGH KEY ACCOUNTS WHO HAVE THEIR OWN BRANCHES OR CHAIN STORES ACROSS THE COUNTRY SUCH AS *AY -ART "LISSTEL )%# 3!-!24 I -OBILE AND 4' 4HE MODERN TRADE SHOPS INCLUDE %KACHAI $ISTRIBUTION 3YSTEM 4ESCO ,OTUS 0OWER "UY %LEVEN ETC 4HESE KEY ACCOUNT AND MODERN TRADE ARE DISTRIBUTED ACROSS THE COUNTRY WITH MORE THAN BRANDED SHOPS CONSISTING OF MORE THAN BRANCHES

!NNUAL 2EPORT

3MART 3HOPS -ORE THAN SMART SHOPS LOCATE IN MOBILE PHONE AND )4 PRODUCTS ZONES IN SEVERAL PARTS OF THE COUNTRY 4HESE SHOPS ARE DESIGNATED TO TAKE POSTPAID SUBSCRIPTION AND TO ACT AS LOCAL DISTRIBUTION CENTER TO ALL OTHER RETAIL SHOPS AROUND SUCH AREAS /NE #ALL /NE #ALL PREPAID SUBSCRIBERS HAS BEEN EXPANDED TO CONSUMER GROUPS IN ALL PARTS OF THE COUNTRY WITH MORE THAN OF TOTAL SUBSCRIBERS !)3 FOCUS ON ENHANCING EFFICIENCY IN APPROACHING THE CUSTOMERS AND INCREASE COVERING SALE AREAS TOGETHER WITH CLOSER RELATION WITH THE BOTH RETAIL AND WHOLESALE DEALERS AS CLASSIFIED INTO MINOR GROUPS p !DVANCED $ISTRIBUTION 0ARTNERSHIP OR !$0 APPROXIMATELY SHOPS ARE SELECTED AMONG THE 4ELEWIZ DISTRIBUTORS AND GENERAL DEALERS 4HE !$0 MUST HAVE POTENTIAL TO DISTRIBUTE THE PRODUCTS AND SOLID FINANCIAL HEALTH TO MANAGE QUICK DELIVERY OF PRODUCTS TO !DVANCED 2ETAIL 3HOPS IN THEIR OWN AREA AND TO SUPPORT MARKETING ACTIVITY IN THE AREA 4HE !$0 RECEIVES A SPECIAL MANAGEMENT FEE FROM !)3 p !DVANCED 2ETAIL 3HOP OR !23 IS THE KEY CUSTOMER CONTACT POINT AS THESE SHOPS SELL PRODUCTS DIRECTLY TO CUSTOMERS 0RESENTLY THERE ARE MORE THAN !23S AND INCREASING FOLLOWING THE COMMUNITY GROWTH )N ADDITION TO PROFIT FROM SELLING 3)- CARDS AND CASH CARDS !23 ALSO RECEIVES COMPENSATION DIRECTLY FROM !)3 UPON ACHIEVING SALES TARGETS

!DDITIONALLY !)3 ALSO DISTRIBUTES CASH CARDS THROUGH NON TELECOM CHANNELS SUCH AS BOOKSTORES CONVENIENT STORES GAS STATIONS MUSIC SHOPS DEPARTMENT STORES SUPERSTORES POST OFFICES BANKS ETC '3- $0# A SUBSIDIARY OF !)3 DISTRIBUTES '3- PRODUCTS AND SERVICES THROUGH MORE THAN DISTRIBUTORS WHO ARE THE SAME DISTRIBUTORS OF '3- ADVANCE AS MENTIONED ABOVE %LECTRONIC #HANNELS

4O INCREASE CUSTOMERS ACCESSIBILITY !)3 DEVELOPS SEVERAL ELECTRONIC CHANNELS TO FACILITATE CUSTOMERS AND AT THE SAME TIME REDUCE COST OF OPERATION %LECTRONIC CHANNELS INCLUDE 2EFILL /N -OBILE 2/- WHOSE !)3 REPRESENTATIVES CAN TOP UP PREPAID ACCOUNTS WITHOUT SCRATCH CARDS 7ITH COOPERATION COMMERCIAL BANKS !)3 CUSTOMERS CAN REFILL OR PAY SERVICE FEES VIA !4- OR INTERNET BANKING !LSO THE CUSTOMERS CAN REFILL FROM THEIR MOBILE PHONE BY USING M0!9 SERVICE 7E ALSO DEVELOP VARIOUS ELECTRONIC CHANNELS INCLUDING AUTOMATIC CASH TOP UP MACHINE INTERNET !T PRESENT !)3 DISTRIBUTES CASH TOP UP AND OTHERS SERVICES THROUGH MORE THAN ELECTRONIC CHANNELS $IRECT 3ALES

4O ENHANCE THE EFFICIENCY OF DISTRIBUTION CHANNELS TO OFFER PRODUCTS AND SERVICES DIRECTLY TO THE CUSTOMER GROUPS !)3 ALSO USES A DIRECT SALE CHANNEL BY APPOINTING !)3 $IRECT 3ALES TEAM TO RESPOND TO MARKET GROWTH IN THE FUTURE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

)NDUSTRY AND #OMPETITION IN AND /UTLOOK IN la)N MOBILE INDUSTRY GREW APPROXIMATELY DRIVEN BY GROWTH IN DATA SERVICESam

la4HE STRONG GROWTH OF DATA SERVICES WAS SUPPORTED BY THE TREND OF ONLINE 3OCIAL .ETWORK AND HIGHER SMARTPHONE ADOPTION m

4HE ECONOMIC RECOVERY ALONG WITH GROWING DATA SERVICES ARE THE MAIN CONTRIBUTIONS OF REVENUE GROWTH

)N MOBILE SERVICE INDUSTRY GREW APPROXIMATELY DRIVEN BY GROWTH IN DATA SERVICES AND THE ECONOMIC REBOUND 7HILE THE GROWTH OF 'ROSS $OMESTIC 0RODUCT '$0 WAS MOBILE VOICE REVENUE MERELY GREW IN RANGE OF AS MOBILE PENETRATION RATE REACHED OVER REFLECTING THE STAGE OF SATURATED VOICE MARKET 4HIS ALSO ILLUSTRATES THE INCREASING IMPORTANCE OF DATA SERVICE TO MOBILE PHONE SERVICE PROVIDERS AS THE NEXT KEY GROWTH CONTRIBUTOR 4HE GOLDEN AGE OF 3MARTPHONE AND 3OCIAL .ETWORK

4HE STRONG GROWTH OF DATA SERVICES WAS SUPPORTED BY THE TREND OF ONLINE 3OCIAL .ETWORK AND RISING SMARTPHONE ADOPTION 3OME KEY CONSUMER TREND IN FOR 4HAI MARKET INCLUDED l"LACK"ERRY #HATm THE LONG AWAITED LAUNCH OF I0HONE AND NEW TABLET DEVICE SUCH AS 3AMSUNG 'ALAXY 4AB $EVICE PROVIDERS FOCUSED ON MARKETING AND PROMOTING ADOPTION OF SMARTPHONES TO MASS CONSUMERS DRIVING MORE VARIETY OF BRANDS RUNNING ON VARIOUS OPERATING SYSTEMS AND MOST ESSENTIALLY BRINGING DOWN THE AVERAGE PRICE )T WAS ESTIMATED THAT APPROXIMATELY OF THE EXISTING SUBSCRIBER BASE IN THE MARKET ALREADY OWNED SMARTPHONES WHILE NEW SALES OF SMARTPHONE WAS ACCOUNTED ONE THIRD OF THE TOTAL NUMBER OF NEW MOBILE PHONES SOLD OVER THE YEAR )N MOBILE OPERATORS LAUNCHED SEVERAL CAMPAIGNS AND NEW SERVICES TO DRIVE DATA CONSUMPTION SUCH AS MOBILE PHONE DEVICES BUNDLED WITH INTERNET USAGE PACKAGE MOBILE APPLICATION STORE TARGETING SMARTPHONE USERS 6ARIOUS NEW DATA USAGE PRICE PLANS WERE OFFERED INTO THE MARKET TO BETTER SERVE THE CUSTOMERS} NEEDS SUCH AS PRICE PLAN FOR "LACK"ERRY AND I0HONE TIME BASE AND USAGE BASE PACKAGE AND NEW PRODUCT THAT ENABLED NON SMARTPHONE USERS TO USE BASIC DATA SERVICE SUCH AS !)3 #HAT 3)-

!NNUAL 2EPORT

la-OBILE OPERATORS FOCUSED ON MAINTAINING MARKET SHARE WHILE PRESERVING CAPITAL FOR FUTURE INVESTMENT IN KEY TECHNOLOGIES SUCH AS 'am

4HE BENIGN 4HAI TELECOM MARKET DUE TO THE POSTPONE OF ' LICENSING

)N THE COMPETITION LEVEL AMONG MOBILE SERVICE OPERATORS WAS FAIRLY BENIGN WITH NO SIGNIFICANT CHANGE IN MARKET SHARE 4HERE WERE LESS AGGRESSIVE NEW PROMOTIONS LAUNCHED IN COMPARISON TO THAT OF THE YEARS DURING PRICE COMPETITION HAPPENED -OBILE OPERATORS FOCUSED ON MAINTAINING THEIR OWN MARKET SHARES WHILE PRESERVING THE CAPITAL FOR FUTURE INVESTMENT AFTER THE LICENSE FOR '(Z IS GRANTED 4HE CAPITAL EXPENDITURE CAPEX LEVEL WAS LIMITED WITH CAPEX TO SALES RATIO BELOW )N THE SECOND HALF OF THE .ATIONAL 4ELECOMMUNICATION #OMMISSION OF 4HAILAND .4# ATTEMPTED TO ALLOCATE THE LICENSE FOR '(Z SPECTRUM TO PROVIDE ' TECHNOLOGY (OWEVER A LEGAL COMPLICATION OCCURRED AND HINDERED THE AUCTION PROCESS 4HE AUCTION IS NOW BEING POSTPONED AND IT IS WIDELY EXPECTED AMONG THE INDUSTRY PLAYERS THAT THE AUCTION OF NEW SPECTRUM COULD BE RESUMED ONCE THE NEW .ATIONAL "ROADCAST AND 4ELECOMMUNICATION #OMMISSION ."4# IS FORMED IN ACCORDANCE TO THE NEW LAW )NDUSTRY AND #OMPETITION /UTLOOK IN

l -ORE VARIETY AND AFFORDABLE SMARTPHONES ARE PENETRATING INTO PROVINCIAL MARKETam

$ATA SERVICE CONTINUES TO GROW AND REPRESENTS THE KEY GROWTH OF MOBILE INDUSTRY

4HE GROWTH OF DATA SERVICE CONTINUES TO BE THE KEY REVENUE CONTRIBUTION FOR THE MOBILE INDUSTRY IN DRIVEN BY THE RISING CONSUMER TREND ON SMARTPHONE SOCIAL NETWORK AND MOBILE INTERNET -ORE VARIETY AND AFFORDABLE SMARTPHONES ARE EXPECTED TO EXPAND BEYOND URBAN MARKET INTO PROVINCIAL MARKET #ONSUMER ADOPTION IS EXPECTED TO RISE WITH EXTENSIVE MODELS OF SMARTPHONES DECLINING PRICE AND MORE VARIETY OF CONTENTS PARTICULARLY LOCAL ONES 4HE MARKET FOR WIRELESS BROADBAND CONNECTIVITY PARTICULARLY SERVED BY AIRCARD DEVICES IS GROWING FAST AND HAS LARGE PENT UP DEMAND 4HE MAJOR FACTOR IS THE LOW PENETRATION OF FIXED LINE INFRASTRUCTURE AND FIXED BROADBAND IN 4HAILAND 4OTAL FIGURES OF FIXED TELEPHONY ARE APPROXIMATELY MILLION CONNECTIONS COMPARED WITH MORE THAN MILLION OF HOUSEHOLDS NATIONWIDE 7HEREAS THE NEEDS FOR DAILY USE OF INTERNET ARE CONTINUOUSLY GROWING DEVICE PRICES ARE ALSO TRENDING DOWNWARD THESE WILL ENHANCE RISING CONSUMER ADOPTION FOR MOBILE BROADBAND SERVICE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

laTHE TIME REMAINING IN CONCESSION AGREEMENT OF EACH PROVIDER FORCE THE MANAGEMENTS TO MAKE A PRUDENT DECISION IN INVESTMENT AND SPENDINGam

la4HE MAJOR SPENDING WILL BE FOR CAPACITY EXPANSION IN DATA SERVICEam

laMOST SERVICE PROVIDERS MAINTAIN HIGH CASH LIQUIDITY LEVELaREFLECTS MORE FLEXIBILITY AND PREPARE FINANCIALLY FOR '(Z LICENSE BIDDING IN THE FUTUREam

4HE LEVEL OF COMPETITION REMAINS STABLE

!LTHOUGH DATA SERVICE HAS A HIGH GROWTH POTENTIAL AND HAS A PROMISING FUTURE AS A GROWTH GENERATOR FOR MOBILE BUSINESS IT IS DIFFICULT FOR OPERATORS TO DIFFERENTIATE THEIR DATA SERVICES BASED ON ' TECHNOLOGY DUE TO ITS LIMITED CAPABILITY !LSO THE MARKET IS IN A MATURE STATE THUS THE COMPETITION LEVEL IN WILL NOT SIGNIFICANTLY ALTER FROM THE YEAR -OREOVER THE ISSUES ABOUT THE TIME REMAINING IN CONCESSION AGREEMENT OF EACH PROVIDER FORCE THE MANAGEMENTS TO MAKE A PRUDENT DECISION IN INVESTMENT AND SPENDING IN ORDER TO PRESERVE CAPITAL FOR '(Z LICENSE ISSUANCE OR RENEW CONTRACT IN THE NEAR FUTURE )NVESTMENT SPENDING RISES TO FACILITATE GROWTH IN DATA SERVICE

4HE EXCEPTIONALLY LOW CAPITAL INVESTMENT IN COMPARED TO THE INVESTMENT DURING THE PAST THREE YEARS RESULTED FROM THE CAPITAL PRESERVING FOR INVESTMENT WHEN THE LICENSE TO OPERATE ' ON '(Z IS GRANTED 7ITH THE LICENSING PROCESS IS NOW BEING POSTPONED MOBILE OPERATORS NEED TO CHANGE STRATEGY TO MAINTAIN REVENUE GROWTH PARTICULARLY IN DATA SERVICE 4HE INVESTMENT LEVEL IN HENCE IS EXPECTED TO RISE 4HE MAJOR SPENDING WILL BE FOR CAPACITY EXPANSION IN DATA SERVICE TO SERVE CONSUMER DEMAND AND SUSTAIN ITS GROWTH &OR INSTANCE ' TECHNOLOGY BASED ON THE EXISTING FREQUENCY SUCH AS ' SERVICE ON -(Z OF !)3 ' SERVICE ON -(Z OF $4!# AND 425% -/6% ROAMING WITH SERVICE PROVIDERS WHO ALREADY PROVIDE ' SERVICES SUCH AS 4/4 0UBLIC #OMPANY ,IMITED !IM TO GENERATE CASH FLOW AND MAINTAIN BUSINESS OPERATION FLEXIBILITY

$UE TO THE RAPID CHANGE OF TECHNOLOGY IN TELECOMMUNICATION INDUSTRY AND THE PHASING INTO LICENSE BASED OPERATION MOBILE OPERATORS NEED TO MAINTAIN FINANCIAL FLEXIBILITY FOR FUTURE GROWTH ,EVEL OF CASH FLOW %")4$! #!0%8 INCREASES FROM LAST YEAR REFLECTS CAPITAL PRESERVING EXERCISE TO PREPARE FINANCIALLY FOR '(Z LICENSE BIDDING IN THE FUTURE -OBILE OPERATORS ARE EXPECTED TO ALLOCATE MORE CAPITAL FOR INVESTMENT IN EXPANDING NETWORK TO FACILITATE THE GROWTH IN DATA AND WIRELESS BROADBAND AFTER ATTAINING NEW SPECTRUM LICENSE

!NNUAL 2EPORT

la7E EXPECT THAT IT WILL NOT NOTABLY IMPACT EACH SERVICE PROVIDER BECAUSE OF CUSTOMERS USE PREPAID SERVICE WHICH NORMALLY HAVE FREQUENT CHANGE OF NUMBERS DUE TO PROMOTION DRIVEN DECISIONam

l WE MAY EXPECT THE FULL COMMISSION OF ."4# WHO WILL ANNOUNCE A MASTER PLAN FOR FREQUENCY MANAGEMENT WITHIN YEARam

-OBILE NUMBER PORTABILITY LEADS TO FOCUS ON INCREASED SERVICE QUALITY AND CUSTOMER RELATIONSHIP

-OBILE NUMBER PORTABILITY THE SERVICE TO MAINTAIN THE RIGHT OVER THE EXISTING NUMBER WILL FULLY COMMENCE IN 7E EXPECT THAT IT WILL NOT NOTABLY IMPACT EACH SERVICE PROVIDER BECAUSE OF CUSTOMERS USE PREPAID SERVICE WHICH 3)- CARD IS FREQUENTLY CHANGED IN ACCORDANCE WITH THE DESIRED PROMOTION 4HEREFORE SERVICE PROVIDERS WILL PRIMARILY NEED TO MAINTAIN THEIR POSTPAID CUSTOMERS 7E EXPECT THAT EACH SERVICE PROVIDER WILL NOT AIM TO ENTERPRICE COMPETITION TO WIN THE CUSTOMER BASE AS THE ADDITIONAL INVESTMENT IN THE MATURE VOICE COMMUNICATION MARKET MAY NOT BE FEASIBLE !SIDE FROM RELIABLE NETWORK GOOD CUSTOMER SERVICE AND SPECIAL PRIVILEGES FOR CUSTOMERS WILL BE THE KEY FOCUS IN ESTABLISHING A LONG TERM RELATIONSHIP WITH CUSTOMERS /NGOING PROCESS IN ESTABLISHING NEW REGULATORY BODY GOVERNING TELECOMMUNICATIONS

)N LATE THE PARLIAMENT HAS PASSED THE LEGISLATION ON ESTABLISHMENT OF THE .ATIONAL "ROADCASTING AND 4ELECOMMUNICATIONS #OMMISSION "ILL ."4# !CCORDING TO THE LEGISLATION THE DETAILED PROCESS AND TIME FRAME IS DAYS FOR COMMISSION SELECTION #ONSEQUENTLY IN WE CAN EXPECT THE FULL COMMISSION OF ."4# WHO WILL GENERATE A MASTER PLAN FOR FREQUENCY MANAGEMENT WITHIN YEAR DUE TO THE LEGISLATION )F THE PROCESS GOES ACCORDING TO THE TIME FRAME THE LONG TERM DIRECTION OF 4HAI TELECOMMUNICATIONS INDUSTRY PARTICULARLY ON LICENSING OF NEW FREQUENCY SUCH AS '(Z WILL HAVE A CLEARER PATH AND DIRECTIVES

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

2ISK &ACTORS !T PRESENT THE SITUATION IS IN A STATE OF RAPID CHANGE DUE TO VARIETY OF FACTORS 4HEREFORE RISK MANAGEMENT IS THE PRINCIPLE OF GOOD GOVERNANCE WHICH IS IMPORTANT TO ENABLE THE COMPANY TO MOVE FORWARD STEADILY )T IS IMPERATIVE THAT !)3 HAS EFFECTIVE AND PROACTIVE MANAGEMENT STRATEGIES TO ENSURE THE LONG AND SHORT TERM VIABILITY OF !)3 !)3 HAS FOCUSED ON ORGANIZATIONAL RISK MANAGEMENT BY SETTING UP THE 2ISK -ANAGEMENT #OMMITTEE WHICH CONSISTS OF THE #HAIRMAN OF THE %XECUTIVE #OMMITTEE WHO ALSO ACTS AS THE #HAIRMAN OF THE 2ISK -ANAGEMENT #OMMITTEE THE #HIEF %XECUTIVE /FFICERS AND THE SENIOR EXECUTIVES AS THE MEMBERS OF THE COMMITTEE TOTALLING PERSONS )N THE COMMITTEE HELD MEETINGS HAVING DISCUSSED THE CLASSIFICATION OF THE RISK OVER THE WHOLE ORGANIZATION RANKING THE RISK PROVIDING RISK MANAGEMENT GUIDELINES AUTHORIZING RESPONSIBLE PERSONS IN ORDER TO ARRANGE CONTROL MEASURES AND TO MANAGE RISKS AT AN ACCEPTABLE LEVEL TO ENSURE THAT !)3 ACHIEVES SET TARGETS AND THE CONFIDENCE OF THE SHAREHOLDERS AND INTERESTED INDIVIDUALS 4HE 2ISK -ANAGEMENT #OMMITTEE HAS CLOSELY FOLLOWED THE RESULTS OF RISK MANAGEMENT BY CONSIDERING THE ACTION MANAGEMENT PLAN THAT CONSISTENT WITH RELIABLE RESULTS )N EACH MEETING THE 2ISK -ANAGEMENT #OMMITTEE WILL HAVE EACH MANAGEMENT DIVISION REPORT THE RISK MANAGEMENT RESULTS THAT WERE IDENTIFIED IN THE FORMER MEETING INCLUDING CONSIDERATION WHETHER THE LEVEL OF RISK HAS BEEN CHANGED THUS RESULTED TO AN EFFECTIVE RISK MANAGEMENT )N EVERY QUARTER THE 2ISK -ANAGEMENT #OMMITTEE SUBMITS THE RESULTS OF RISK MANAGEMENT TO THE !UDIT #OMMITTEE THE "OARD OF $IRECTORS AND THE %XECUTIVE #OMMITTEE IN ORDER TO MANAGE AND CLOSELY MONITORING RISK TO ENSURE ITS RISK APPETITE AND !)3 IS ABLE TO ACHIEVE ITS OBJECTIVE 4HE RISK FACTORS WHICH MAY AFFECT THE OPERATION RESULTS OF !)3 ARE SUMMARIZED AS FOLLOWS

2EGULATORY AND 'OVERNMENT 0OLICIES 2ISK

!SSIGNMENT OF FREQUENCY FOR THE OPERATION OF MOBILE CELLULAR )-4 OR ' /N 3EPTEMBER 4HE 3UPREME !DMINISTRATIVE #OURT UPHELD AN INJUNCTION ORDER OF THE #ENTRAL !DMINISTRATIVE #OURT WHICH HAS TEMPORARILY SUSPENDED THE ASSIGNMENT OF FREQUENCY FOR THE OPERATION OF MOBILE CELLULAR )-4 '(Z AND THE PROCESS ACCORDING TO THE .OTIFICATION OF THE .ATIONAL 4ELECOMMUNICATIONS #OMMISSION .4# ON THE #RITERIA AND 0ROCEDURES FOR THE !SSIGNMENT OF &REQUENCY FOR THE OPERATION OF -OBILE #ELLULAR )-4 '(Z UNTIL THE CASE IS FINALIZED OR OTHERWISE RULED (ENCE IT RESULTS IN THE ASSIGNMENT OF THE FREQUENCY FOR THE OPERATION OF )-4 OR ' BY .4# BEING INTERRUPTED OR CANCELLED WHERE THERE SHALL BE NO ASSIGNMENT OF THE FREQUENCY TO ANY OPERATOR OTHER THAN 4/4 WHICH HAS ALREADY BEEN ASSIGNED OF THE FREQUENCY RECENTLY 4HEREFORE THE RESULT OF THE DELAY OF THE ASSIGNMENT OF THE ' FREQUENCY SHALL RESULT IN THE LOSS OF BUSINESS OPPORTUNITY OF THE #OMPANY (OWEVER ON $ECEMBER THE !CT ON THE /RGANIZATION TO !SSIGN 2ADIO &REQUENCY AND 2EGULATE THE "ROADCASTING AND 4ELECOMMUNICATION 3ERVICES " % HAS BEEN LAUNCHED AND THE 'OVERNMENT HAS ACCELERATED THE FORMATION OF THE .ATIONAL "ROADCASTING AND 4ELECOMMUNICATIONS #OMMISSION ."4# )T IS EXPECTED THAT ."4# SHALL BE ABLE TO ARRANGE THE ASSIGNMENT OF THE FREQUENCY AND ISSUE A LICENSE FOR THE OPERATION OF )-4 OR ' WITHIN THE YEAR /RGANIZATION REGULATING TELECOMMUNICATION AND BROADCASTING BUSINESS /N $ECEMBER THE !CT ON THE /RGANIZATION TO !SSIGN 2ADIO &REQUENCY AND 2EGULATE THE "ROADCASTING AND 4ELECOMMUNICATION 3ERVICES " % HAS BEEN LAUNCHED IN

!NNUAL 2EPORT

SUBSTITUTION OF THE PREVIOUS ONE OF " % IN ORDER TO BE IN CONFORMITY WITH !RTICLE OF THE #ONSTITUTION OF THE +INGDOM OF 4HAILAND " % WHICH PRESCRIBES THE ESTABLISHMENT OF AN INDEPENDENT STATE ORGANIZATION TO ASSIGN THE FREQUENCIES AND REGULATE TELECOMMUNICATION AND BROADCASTING BUSINESS UNDER THE SPECIFIED CONDITIONS AND IN CONJUNCTION WITH !RTICLE OF THE #ONSTITUTION (OWEVER THE TRANSITORY PROVISIONS OF THE SAID !CT HAVE NOT ONLY PRESCRIBED .4# TO REMAIN ACTING AS THE .ATIONAL "ROADCASTING 4ELECOMMUNICATIONS #OMMISSION ."4# UNTIL THE ACTUAL APPOINTMENT OF THE ."4# BUT ALSO PRESCRIBED THAT THE ASSIGNEE OF THE FREQUENCY OR USERS OF THE FREQUENCY FOR OPERATING TELECOMMUNICATION BUSINESS SHALL BE DEEMED BEING GRANTED LICENSE BY ."4# UNDER THIS !CT UNTIL THE EXPIRY PERIOD PRESCRIBED BY ."4# INCLUDING THE SUB ASSIGNMENT OF FREQUENCY BY STATE ENTERPRISE TO OTHER ENTITY TO OPERATE BY LEGITIMATE PERMISSION CONCESSION OR CONTRACT SUCH ENTITY SHALL BE ENTITLED TO CONTINUE OPERATE THE BUSINESS FOR THE REMAINING PERIOD OF SUCH PERMISSION CONCESSION OR CONTRACT ONLY 4HE #OMPANY CANNOT ESTIMATE WHETHER THE EXERCISE OF POWER THE SCOPE OF POLICIES AND REGULATIONS OF ."4# IN THE FUTURE SHALL HAVE A SIGNIFICANT IMPACT ON THE INDUSTRY AND THE #OMPANY}S CURRENT SCOPE OF TELECOMMUNICATION BUSINESS OPERATION INCLUDING FINANCIAL STATUS AND BUSINESS OPPORTUNITIES OR NOT

4HE *OINTLY 5NDERTAKE 7ORK !GREEMENT BETWEEN 3TATE %NTERPRISE AND 0RIVATE 3ECTOR AS STATED IN THE !CT 0ERMITTING THE 0RIVATE 3ECTOR TO *OINTLY 5NDERTAKE 7ORK OR TO /PERATE THE 7ORK OF 3TATE %NTERPRISE " %

4HE !MENDMENT OF THE *OINTLY 5NDERTAKE 7ORK !GREEMENT BETWEEN !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED THE #OMPANY AND 4/4 0UBLIC #OMPANY ,IMITED 4/4

!S THE -INISTRY OF )NFORMATION 4ECHNOLOGY AND #OMMUNICATION SENT A LETTER TO THE #OUNCIL OF 3TATE REQUESTING FOR ITS OPINION REGARDING THE AMENDMENT OF THE #ELLULAR -OBILE 4ELEPHONE 3ERVICE !GREEMENT THE l!GREEMENTm BETWEEN 4/4 AS FORMERLY BEING 4ELEPHONE /RGANIZATION OF 4HAILAND AND !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AFTER THE ENFORCEMENT OF THE !CT 0ERMITTING THE 0RIVATE 3ECTOR TO *OINTLY 5NDERTAKE 7ORK OR TO /PERATE THE 7ORK OF 3TATE %NTERPRISE " % CAME INTO EFFECT WHETHER THE CURRENT AMENDMENT IS IN LINE WITH THE SAID !CT AND IF SUCH AMENDMENT IS IN BREACH OF THE SAID !CT WHAT SHOULD BE DONE

4HE /FFICE OF THE #OUNCIL OF 3TATE HAS BEEN OF THE OPINION IN A MEMORANDUM REGARDING THE ENFORCEMENT OF THE !CT 0ERMITTING THE 0RIVATE 3ECTOR TO *OINTLY 5NDERTAKE 7ORK OR TO /PERATE THE 7ORK OF 3TATE %NTERPRISES " % 4HE CASE BETWEEN THE 4/4 AND THE #OMPANY NO THAT

l 4/4 ENTERED INTO THE !GREEMENT ON BEHALF OF THE 3TATE BY VIRTUE OF THE LEGAL AUTHORITY OF THE 4ELEPHONE /RGANIZATION OF 4HAILAND 4HEREFORE THE SAID !GREEMENT HAS BEEN EXECUTED BETWEEN THE 3TATE AND PRIVATE SECTOR FOR THE ASSIGNMENT OF THE PRIVATE SECTOR TO PROVIDE PUBLIC SERVICE ON BEHALF OF THE 3TATE 4HE 3TATE IS OBLIGED TO COMPLY WITH THE PROVISIONS OF THE !GREEMENT

3INCE THE AMENDMENTS TO THE !GREEMENT RELEVANT TO WHICH CONSULTATION IS BEING SOUGHT WERE NOT LEGITIMATELY CARRIED OUT ACCORDING TO THE !CT 0ERMITTING THE 0RIVATE 3ECTOR TO *OINTLY 5NDERTAKE THE 7ORK OR /PERATE THE 7ORK OF 3TATE %NTERPRISES WHICH WAS IN FORCE AT THE TIME OF THOSE AMENDMENTS DUE TO THE LACK OF THE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

SUBMISSION OF THOSE AMENDMENTS TO THE #OORDINATING #OMMITTEE FOR CONSIDERATION ACCORDING TO 3ECTION AND TO THE #ABINET AS AN AUTHORITY IN CHARGE FOR APPROVAL OF SUCH AMENDMENTS TO THE !GREEMENT PURSUANT TO THE !CT AS ABOVE CONCLUDED THE AMENDMENTS MADE TO THE !GREEMENT WITH THE 4/4 AS THE CONTRACTING PARTY WERE THEREFORE CARRIED OUT WITHOUT LEGAL AUTHORITY (OWEVER THE AMENDMENT PROCEDURES OF THE !GREEMENT WHICH REPRESENT ADMINISTRATIVE JURISTIC ACTS ARE CAPABLE OF BEING SEPARATED FROM THE AMENDMENTS TO THE !GREEMENT AND THOSE AMENDMENTS TO THE !GREEMENT ARE STILL IN FORCE SO LONG AS THEY ARE NOT RESCINDED OR EXTINGUISHED BY VIRTUE OF TIME CLAUSE OR BY OTHER CAUSES )F THE #ABINET AS A LAWFUL AUTHORITY AFTER HAVING CONSIDERED THE CAUSES FOR THE RESCISSION THE IMPACT AND THE APPROPRIATENESS ON THE BASIS OF THE 3TATE}S AND THE PUBLIC INTEREST IS OF THE OPINION THAT THE ILLEGITIMATE PROCEDURES HAVE CAUSED CONSIDERABLE DAMAGE THE #ABINET CAN RESCINDING SUCH AMENDMENTS TO THE !GREEMENT "UT IF THE #ABINET CONSIDERS ON JUSTIFICATION AND IN THE LIGHT OF THE 3TATE}S OR THE PUBLIC INTEREST AND THE CONTINUITY OF PROVIDING PUBLIC SERVICES THE #ABINET MAY EXERCISE ITS DISCRETION TO GRANT APPROVAL TO RE PROCEED THE AMENDMENT PROCEDURES AS APPROPRIATE BY THE PROJECT OWNER AND THE #OORDINATING #OMMITTEE PURSUANT TO #LAUSE BEING THE PARTIES TO SUBMIT THE FACTS JUSTIFICATIONS AND OPINIONS FOR THE CONSIDERATION OF THE #ABINET m

)N ADDITION THE #OMPANY HAS ACKNOWLEDGED THAT THE #OORDINATING #OMMITTEE PURSUANT TO #LAUSE HAS SUBMITTED THE OPINION WITH RESPECT TO THE AMENDMENTS OF THE !GREEMENT OF THE #OMPANY TO THE -INISTER OF THE )NFORMATION AND #OMMUNICATIONS 4ECHNOLOGY

AND THE #ABINET FOR CONSIDERATION 4HE #ABINET HAS PASSED THE RESOLUTION THAT THE WORKING TEAM BE SET UP TO NEGOTIATE WITH THE #OMPANY INCLUDING ALL MOBILE PHONE SERVICE OPERATORS AND SUBMIT ITS OPINION TO THE #ABINET FOR FURTHER CONSIDERATION

4HE #OMPANY FIRMLY BELIEVES THAT THE PRINCIPLE AND THE GROUNDS OF THE AMENDMENTS OF THE !GREEMENT THE 4/4}S AND THE #OMPANY}S COMPLIANCE WITH THE !CT AND THE !GREEMENT SHALL POSITIVELY EASE OFF THE RISK AND THAT THERE SHALL BE NO MATERIAL CHANGE WHICH SHALL HAVE AN IMPACT ON THE #OMPANY (OWEVER IF THE AMENDMENTS OF THE #OMPANY}S !GREEMENT ARE INVALIDATED BY THE #ABINET IT MAY RESULT IN A SHORTEN OF THE TERM OF THE !GREEMENT AND OR A HIGHER PREPAID REVENUE SHARE FOR INSTANCE

4HE !MENDMENT OF THE *OINTLY 5NDERTAKE 7ORK !GREEMENT BETWEEN $IGITAL 0HONE #OMPANY ,IMITED $0# A SUBSIDIARY COMPANY OF THE #OMPANY AND #!4 4ELECOM 0UBLIC #OMPANY ,IMITED #!4 !S THE -INISTRY OF )NFORMATION 4ECHNOLOGY AND #OMMUNICATION SENT A LETTER TO THE #OUNCIL OF 3TATE REQUESTING FOR ITS OPINION REGARDING THE AMENDMENT OF THE $IGITAL 0#. 0ERSONAL #OMMUNICATION .ETWORK 3ERVICE !GREEMENT THE l!GREEMENTm BETWEEN #!4 AND $0# AFTER THE ENFORCEMENT OF THE !CT 0ERMITTING THE 0RIVATE 3ECTOR TO *OINTLY 5NDERTAKE 7ORK OR TO /PERATE THE 7ORK OF 3TATE %NTERPRISE " % CAME INTO EFFECT WHETHER THE CURRENT AMENDMENT IS IN LINE WITH THE SAID !CT AND IF SUCH AMENDMENT IS IN BREACH OF THE SAID !CT WHAT SHOULD BE DONE

!NNUAL 2EPORT

l THE ASSIGNMENT OF THE RIGHTS AND DUTIES BY 4OTAL !CCESS #OMMUNICATION 0UBLIC #OMPANY ,IMITED TO $0# AND THE ENTERING INTO AN AGREEMENT BETWEEN $0# AND #!4 DATED .OVEMBER ARE CONSIDERED AS THE PERMISSION OF #!4 GRANTED TO A PRIVATE SECTOR TO PROVIDE CELLULAR MOBILE PHONE SERVICE WHEREBY $0# SHALL BE UNDER THE SUPERVISION AND REGULATION OF #!4 AND PAY REMUNERATION TO #!4 $0# SHALL THEREFORE HAVE TO COMPLY WITH THE SAID !CT 3INCE #!4 HAS ALREADY SPECIFICALLY PRESCRIBED THE SCOPE OF THE PROJECT AND THE PRIVATE SECTOR TO PROVIDE THE SERVICE BESIDES THE PROJECT HAS ALREADY BEEN CARRIED OUT 4HEREFORE THERE IS NO NEED TO INVITE PRIVATE SECTOR TO SUBMIT ANY PROPOSAL ACCORDING TO #HAPTER (OWEVER #HAPTER SHALL BE APPLIED MUTATIS MUTADIS IN SO FAR AS IT IS NOT CONTRARY TO THE FACT WHEREBY #!4 HAS TO SET UP THE #OORDINATING #OMMITTEE IN ACCORDANCE WITH 3ECTION TO PROCEED ACCORDING TO 3ECTION OF THE SAID !CT I E THE COMMITTEE SHALL PRESENT THE SELECTION RESULTS INCLUDING REASONS TOPICS OF NEGOTIATION RELATED TO THE STATE BENEFIT THE DRAFTED CONTRACT AND ALL RELATING DOCUMENTS TO THE -INISTER IN CHARGE IN ORDER TO SUBMIT FOR CABINET}S CONSIDERATION WITHIN NINETY DAYS AS FROM THE DECISION DATE OF THE COMMITTEE

4HEREFORE THE PROCESS IS UNDER THE AUTHORITY AND DUTIES OF THE COMMITTEE ACCORDING TO 3ECTION TO CONSIDER AS IT SEES FIT AND $0# AS THE TRANSFEREE OF THE RIGHTS AND OBLIGATIONS FROM 4OTAL !CCESS

#OMMUNICATION 0UBLIC #OMPANY ,IMITED UNDER THE $IGITAL 0#. 0ERSONAL #OMMUNICATION .ETWORK 3ERVICE !GREEMENT BETWEEN #!4 AND 4OTAL !CCESS #OMMUNICATION 0UBLIC #OMPANY ,IMITED $0# SHALL BE ENTITLED TO PROVIDE TELECOMMUNICATION SERVICE BASED ON THE TRANSFERRED RIGHTS AND OBLIGATIONS ALTHOUGH THE CURRENT AGREEMENT BETWEEN #!4 AND $0# HAS NOT BEEN IN COMPLIANCE WITH THE !CT 0ERMITTING THE 0RIVATE 3ECTOR TO *OINTLY 5NDERTAKE 7ORK OR TO /PERATE THE 7ORK OF 3TATE %NTERPRISE (OWEVER THE CURRENT AGREEMENT IS STILL EFFECTIVE AS LONG AS IT IS NOT RESCINDED OR INVALID BY TIME OR OTHER CONDITIONS 4HEREFORE #!4 AND $0# ARE BOUND TO COMPLY WITH THE SAID !GREEMENT m

)N ADDITION THE #OMPANY HAS ACKNOWLEDGED THAT THE #OORDINATING #OMMITTEE PURSUANT TO #LAUSE HAS SUBMITTED THE OPINION WITH RESPECT TO THE AMENDMENTS OF THE !GREEMENT OF $0# TO THE -INISTER OF THE )NFORMATION AND #OMMUNICATIONS 4ECHNOLOGY AND THE #ABINET FOR CONSIDERATION 4HE #ABINET HAS PASSED THE RESOLUTION THAT THE WORKING TEAM BE SET UP TO NEGOTIATE WITH $0# INCLUDING ALL MOBILE PHONE SERVICE OPERATORS AND SUBMIT ITS OPINION TO THE #ABINET FOR FURTHER CONSIDERATION

$0# FIRMLY BELIEVES THAT THE RISKS SHALL EASE OFF POSITIVELY AS #!4 AND $0# ARE STILL OBLIGED TO COMPLY WITH THE !GREEMENT (OWEVER SHOULD THE #OMMITTEE ACCORDING TO 3ECTION SUBMITS ITS RESOLUTION TO THE #ABINET THAT THE !GREEMENT MADE BETWEEN #!4 AND $0# AFTER THE ENFORCEMENT OF THE !CT 0ERMITTING THE 0RIVATE 3ECTOR TO *OINTLY 5NDERTAKE 7ORK OR TO /PERATE THE 7ORK OF 3TATE %NTERPRISE " % IS CONTRARY TO THE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

SAID !CT AND THE #ABINET AGREES WITH THE SAID RESOLUTION THE *OINTLY 5NDERTAKE 7ORK !GREEMENT OF $0# MAY COME TO AN END ,AW ON USE CONNECTION OF TELECOMMUNICATION NETWORK )NTERCONNECTION #HARGE !CCORDING TO THE 4ELECOMMUNICATION "USINESS !CT " % AND THE ANNOUNCEMENT OF .4# REGARDING THE 5SE AND )NTERCONNECT OF 4ELECOMMUNICATION .ETWORKS " % THE #OMPANY HAS ENTERED INTO THE )NTERCONNECTION !GREEMENTS WITH 4OTAL !CCESS #OMMUNICATION 0UBLIC #OMPANY ,IMITED 4RUE -OVE #OMPANY ,IMITED #!4 4ELECOM 0UBLIC #OMPANY ,IMITED AND WITH $IGITAL 0HONE #OMPANY ,IMITED WHICH HAVE BEEN APPROVED BY .4# 4HE #OMPANY HAS ALREADY PROVIDED THE SERVICE BASED ON SUCH )NTERCONNECTION !GREEMENTS BUT NO INTERCONNECTION CHARGES HAVE YET BEEN COLLECTED OR ANY RECORD RELATING TO THE )NTERCONNECTION #HARGE HAS BEEN BOOKED IN THE #OMPANY}S PROVISIONAL FINANCIAL STATEMENT BECAUSE 4/4 THE CONTRACT GRANTOR HAS ISSUED A WRITTEN NOTICE TO THE #OMPANY THAT THE #OMPANY IS NOT A LEGITIMATE LICENSEE OF TELECOMMUNICATION NETWORK THEREFORE IS NOT ENTITLED TO ENTER INTO THE )NTERCONNECTION !GREEMENT BY VIRTUE OF THE ANNOUNCEMENT OF .4# REGARDING THE 5SE AND )NTERCONNECT OF 4ELECOMMUNICATION .ETWORKS " % /N !UGUST 4/4 FILED A LAWSUIT AGAINST .4# AT THE #ENTRAL !DMINISTRATIVE #OURT IN ORDER TO WITHDRAW THE SAID ANNOUNCEMENT AND ON &EBRUARY 4/4 ISSUED A WRITTEN NOTICE TO THE #OMPANY INFORMING THAT THE #OMPANY SHOULD WAIT FOR THE COURT DECREE TO BE USED AS A GUIDELINE AND IF THE #OMPANY COMPLIES WITH THE ANNOUNCEMENT OF THE .4# PRIOR TO THE FINAL JUDGMENT OF THE ADMINISTRATIVE COURT 4/4 SHALL NOT ACKNOWLEDGE IT AND THE #OMPANY MUST BE LIABLE FOR SUCH ACTION (OWEVER AFTER HAVING CONSIDERED THE LETTER FROM 4/4 THE RELEVANT LAWS AND THE COMMENTS OF THE LEGAL

CONSULTANT THE MANAGEMENT OF THE #OMPANY IS OF THE OPINION THAT NON COMPLIANCE WITH THE ABOVE )NTERCONNECTION !GREEMENT WOULD BE IN CONFLICT WITH THE ANNOUNCEMENT OF .4# REGARDING THE 5SE AND )NTERCONNECT OF 4ELECOMMUNICATION .ETWORK 4HEREFORE THE #OMPANY DECIDED TO COMPLY WITH THE SAID !GREEMENTS WHICH ARE IN LINE WITH THE LEGAL PROVISIONS CURRENTLY IN FORCE BY ISSUING INVOICES TO COLLECT THE INTERCONNECTION CHARGE FROM THE CONTRACTUAL PARTIES AND RECORDED THE RELATING PARTICULARS IN THE FINANCIAL STATEMENT FOR THE YEAR ENDING $ECEMBER AND SUBSEQUENTLY THE INTERCONNECTION CHARGE HAS BEEN PAID AMONG THE PARTIES !CCORDING TO THE #ELLULAR -OBILE 4ELEPHONE 3ERVICE !GREEMENT THE #OMPANY IS REQUIRED TO PAY REMUNERATION ANNUALLY TO 4/4 AT THE MINIMUM AMOUNT AS SPECIFIED IN THE !GREEMENT OR IN A PERCENTAGE RATE OF THE REVENUE AND ANY OTHER BENEFITS RECEIVED BY THE #OMPANY DURING THE YEAR BEFORE DEDUCTION OF ANY EXPENSES AND TAXES WHICHEVER IS HIGHER (OWEVER THE INTERCONNECTION CHARGE IS AN ITEM WHICH MUST BE OBSERVED UNDER THE LAW AND 4/4 REQUIRES THE FINAL JUDGMENT OF THE COURT WHICH THE #OMPANY EXPECTS THAT THERE SHALL BE NEGOTIATIONS REGARDING THE CALCULATION METHOD OF THE ANNUAL REMUNERATION AT A LATER DATE 4HEREFORE IN ORDER TO TAKE A CAUTIOUS APPROACH THE #OMPANY HAS CALCULATED THE ANNUAL REMUNERATION FROM THE NET REVENUE IN THE SAME PRACTICE AS OF THE TELECOMMUNICATION INDUSTRY 4HE AMOUNT OF REMUNERATION WHICH THE #OMPANY HAS TO PAY TO 4/4 DEPENDS ON THE JUDGMENT OF THE ADMINISTRATIVE COURT REGARDING THE WITHDRAWAL OF THE .4# ANNOUNCEMENT AND ONGOING NEGOTIATIONS BETWEEN THE #OMPANY AND 4/4 AFTER WHICH THE FINANCIAL STATEMENT OF THE #OMPANY SHALL BE ADJUSTED ACCORDINGLY WHICH THE MANAGEMENT OF THE #OMPANY IS CONFIDENT THAT NO ADDITIONAL EXPENSES WILL BE MATERIALLY INCURRED

!NNUAL 2EPORT

/N $ECEMBER 4/4 HAS NOTIFIED IN WRITING TO THE #OMPANY THAT THE RESULT OF THE NEGOTIATION BETWEEN 4/4 AND THE #OMPANY REGARDING A RATE AND A CALCULATING METHOD OF THE REVENUE SHARING HAS NOT BEEN CONCLUDED AND REQUESTING THE #OMPANY TO REMIT THE REVENUE SHARING INCURRED FROM THE INTERCONNECTION CHARGE SINCE &EBRUARY TO *UNE IN THE AMOUNT OF "AHT MILLION BASED ON THE RATE AND CALCULATION METHOD OF THE #OMPANY WITHIN $ECEMBER AND THE #OMPANY HAS ALREADY REMITTED THE REVENUE SHARING TO 4/4 ON $ECEMBER BY USING THE CALCULATION METHOD PROPOSED BY THE #OMPANY FOR THE INTERCONNECTION CHARGE SINCE *ULY UP TO THE PRESENT 4HE #OMPANY AND 4/4 HAD SET UP THE NEGOTIATION COMMITTEE TO SEEK FOR THE CONCLUSION BUT IT COULD NOT BE DONE AS 4/4 REQUIRES THE #OMPANY TO PAY REVENUE SHARING CALCULATED ON GROSS INTERCONNECTION CHARGES RECEIVED BY THE #OMPANY AT THE RATE SPECIFIED IN THE !GREEMENT WITHOUT DEDUCTION OF INTERCONNECTION CHARGES WHICH THE #OMPANY HAS TO PAY TO OTHER OPERATORS 4HUS ON *ANUARY 4/4 SENT A LETTER DEMANDING THE #OMPANY TO PAY THE REVENUE SHARING ON THE INTERCONNECTION CHARGES OF THE CONCESSION YEAR IN THE AMOUNT OF "AHT PLUS INTEREST AT THE RATE OF PER MONTH "UT THE #OMPANY DISAGREED AND SENT A LETTER OPPOSING THE SAID CLAIM TO 4/4 AND THE #OMPANY FORESEES THAT IT SHALL BE A DISPUTE TO BE SOLVED BY ARBITRATION AS STATED IN THE !GREEMENT )N ADDITION ON 3EPTEMBER THE #ENTRAL !DMINISTRATIVE #OURT DISMISSED THE CASE WHICH 4/4 HAS FILED FOR REVOCATION OF .4#} .OTIFICATION ON THE 5SE AND )NTERCONNECT OF 4ELECOMMUNICATION .ETWORKS " % AND 4/4 HAS ALREADY SUBMITTED AN APPEAL TO THE 3UPREME !DMINISTRATIVE #OURT

$ISPUTES RELATING TO THE EXCISE TAX 4HE CASE BETWEEN !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED THE #OMPANY AND 4/4 0UBLIC #OMPANY ,IMITED 4/4 /N *ANUARY 4/4 SUBMITTED A DISPUTE #ASE NO "LACK TO THE !RBITRATION )NSTITUTE THE !LTERNATIVE $ISPUTE 2ESOLUTION AND /FFICE OF THE *UDICIARY DEMANDING THE #OMPANY TO PAY ADDITIONAL REVENUE SHARING FOR "AHT MILLION PLUS INTEREST AT THE RATE OF PER MONTH OF THE UNPAID AMOUNT COMPUTING FROM THE DEFAULT DATE *ANUARY UNTIL FULL PAYMENT IS MADE

4HE #OMPANY HAS SUBMITTED AN OBJECTION TO SUCH DEMAND AND THERE HAS BEEN AN APPOINTMENT OF ARBITRATORS AND THE CASE IS PENDING GIVING THE RULING

(OWEVER THE MANAGEMENT OF THE #OMPANY BELIEVES THAT THE OUTCOME OF THE CASE SHALL BE IN FAVOUR OF THE #OMPANY SINCE SUCH CLAIMED AMOUNT IS THE SAME AMOUNT OF THE EXCISE TAX WHICH THE #OMPANY HAS DELIVERED DURING *ANUARY TO &EBRUARY AND THE #OMPANY DEDUCTED SUCH AMOUNT FROM REVENUE SHARING PURSUANT TO THE RESOLUTION OF THE #ABINET ON &EBRUARY 4HEREFORE THE #OMPANY HAS CORRECTLY AND COMPLETELY COMPLIED WITH THE RESOLUTION OF THE #ABINET AS IS THE SAME STANDARD PRACTICE OF THE TELECOMMUNICATION BUSINESS INDUSTRY )N ADDITION 4/4 HAS ISSUED A LETTER REF NO 4HOR 3OR 4HOR "OR9OR DATED -ARCH STATING THAT THE #OMPANY HAD CORRECTLY COMPLIED WITH THE RESOLUTION OF THE #ABINET AND THE #OMPANY}S BURDEN REMAINS AT THE SAME PERCENTAGE RATE AS SPECIFIED IN

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

THE !GREEMENT AND THE SUBMISSION OF THE SAID EXCISE TAX RETURN SHALL NOT AFFECT THE TERMS OF THE !GREEMENT 4HE CASE BETWEEN $IGITAL 0HONE #OMPANY ,IMITED $0# A SUBSIDIARY OF THE #OMPANY AND #!4 4ELECOM 0UBLIC #OMPANY ,IMITED #!4 /N *ANUARY #!4 SUBMITTED A DISPUTE #ASE NO "LACK TO THE !RBITRATION )NSTITUTE THE !LTERNATIVE $ISPUTE 2ESOLUTION AND /FFICE OF *UDICIARY DEMANDING $0# A SUBSIDIARY OF THE #OMPANY TO PAY ADDITIONAL PAYMENT OF REVENUE SHARING FOR "AHT MILLION UNDER THE $IGITAL 0#. 0ERSONAL #OMMUNICATION .ETWORK #ONTRACT PLUS PENALTY AT THE RATE OF PER MONTH OF THE UNPAID AMOUNT OF EACH YEAR COMPUTING FROM THE DEFAULT DATE UNTIL FULL PAYMENT IS MADE TOTAL PENALTY COMPUTING AS AT $ECEMBER " % IS "AHT MILLION TOTALLING "AHT MILLION AND LATER ON /CTOBER #!4 HAS SUBMITTED A REQUEST TO AMEND THE AMOUNT OF CLAIM BY DECREASING THE DEMANDED AMOUNT INCLUDING THE PENALTY TO "AHT MILLION

$0# HAS SUBMITTED AN OBJECTION TO SUCH DEMAND AND THERE HAS BEEN AN APPOINTMENT OF ARBITRATORS AND THE CASE IS PENDING GIVING THE RULING

(OWEVER THE MANAGEMENT OF THE #OMPANY BELIEVES THAT THE OUTCOME OF THE CASE SHALL BE IN FAVOUR OF THE #OMPANY SINCE SUCH CLAIMED AMOUNT IS THE SAME AMOUNT OF THE EXCISE TAX WHICH $0# HAS DELIVERED DURING 3EPTEMBER TO 3EPTEMBER AND $0# HAD DEDUCTED SUCH AMOUNT FROM REVENUE SHARING IN ACCORDANCE WITH THE RESOLUTION OF THE #ABINET ON &EBRUARY

AND #!4 HAS ALSO INSTRUCTED $0# TO COMPLY WITH THE SAID RESOLUTION 4HEREFORE $0# HAS CORRECTLY AND COMPLETELY COMPLIED WITH THE RESOLUTION OF THE #ABINET AND IT IS THE SAME PRACTICE OF THE TELECOMMUNICATION BUSINESS INDUSTRY 4HE CASE BETWEEN !). 'LOBAL#OMM #OMPANY ,IMITED !). A SUBSIDIARY OF THE #OMPANY AND #!4 4ELECOM 0UBLIC #OMPANY ,IMITED #!4 /N -ARCH #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m HAS SUBMITTED A CASE AGAINST THE #OMPANY AS THE DEFENDANT NO AND !). 'LOBAL#OMM #OMPANY ,IMITED !). AS THE DEFENDANT NO REF NO "LACK TO THE #IVIL #OURT DEMANDING THE #OMPANY AND !). TO JOINTLY PAY FOR DAMAGE PLUS INTEREST AT THE RATE OF PER ANNUM CALCULATED UP TO THE SUBMISSION DATE OF THE CASE TOTALLING "AHT MILLION BY CLAIMING THAT THE SAID DAMAGE HAS ARISEN FROM THE CHANGE OF THE CONNECTION SETTING OF THE INTERNATIONAL DIRECT DIALLING SERVICE FROM USING THE SYMBOL l m FOR THE CODE OF #!4 TO l m FOR THE CODE OF THE SUBSIDIARY DURING -ARCH WITHOUT PRIOR NOTIFICATION TO SUBSCRIBER /N 3EPTEMBER #!4 HAS SUBMITTED A REQUEST TO AMEND THE PLAINT BY CHANGING THE DAMAGE AMOUNT TO "AHT MILLION INCLUSIVE OF INTEREST CLAIMING THAT #!4 HAS SUFFERED DAMAGE FOR A CONTINUOUS PERIOD UP TO -ARCH /N &EBRUARY THE #IVIL #OURT HAD DISMISSED THE #!4}S REQUEST FOR AN ORDER OF PROVISIONAL REMEDIAL MEASURE SUBMITTED ON .OVEMBER TO CEASE THE #OMPANY AND !). TO TRANSFER THE 4RAFFIC OR SYMBOL l m OF #!4 TO 4RAFFIC OF !). /N $ECEMBER 4HE #IVIL #OURT HAS DISMISSED THE CASE AS THE FACTS CANNOT BE PROVED THAT #!4 HAS EITHER AN EXCLUSIVE RIGHT TO USE THE SYMBOL l m OR THE RIGHT TO PROHIBIT THE #OMPANY AND !). TO USE THE

!NNUAL 2EPORT

SYMBOL l m AND IT CANNOT ALSO BEEN PROVED THAT THE CHANGING OF THE CONNECTION SETTING OF THE INTERNATIONAL DIRECT DIALLING SERVICE FROM USING THE SYMBOL l m FOR THE CODE OF #!4 TO l m FOR THE CODE OF !). HAS CAUSED MISTAKEN TO THE SUBSCRIBERS WHO USE INTERNATIONAL DIRECT DIALLING SERVICE THAT THEY ARE USING THE CODE OF #!4 THEREFORE THE ACTS OF THE #OMPANY HAS NOT INFRINGED ANY RIGHT OF #!4 AND ALSO OF !). WHICH #!4 ALLEGED TO JOINTLY COMMIT THE WRONGDOING WITH THE #OMPANY HAS NOT INFRINGED THE RIGHT OF #!4 AS WELL )N ADDITION #!4 HAS SUBMITTED AN APPEAL AGAINST THE JUDGMENT OF THE #IVIL #OURT ON -ARCH !T PRESENT THE CASE IS PENDING CONSIDERATION OF THE !PPEAL #OURT $ISPUTE BETWEEN $IGITAL 0HONE #OMPANY ,IMITED $0# A SUBSIDIARY OF THE #OMPANY AND #!4 4ELECOM 0UBLIC #OMPANY ,IMITED #!4 /N &EBRUARY #!4 SUBMITTED A DISPUTE #ASE NO "LACK TO THE !RBITRATION )NSTITUTE THE !LTERNATIVE $ISPUTE 2ESOLUTION AND /FFICE OF THE *UDICIARY DEMANDING $0# TO DELIVER AND TRANSFER AN OWNERSHIP OF TOWERS INCLUDING EQUIPMENTS OF 0OWER 3UPPLY UNDER THE $IGITAL 0#. 0ERSONAL #OMMUNICATION .ETWORK !GREEMENT )F $0# FAILS TO DO SO $0# MUST REIMBURSE "AHT MILLION TO #!4 $0# CONSIDERS THAT ALL DISPUTED ASSETS TOWERS AND THE EQUIPMENTS OF 0OWER 3UPPLY ARE NOT THE PROPERTY AS STIPULATED IN CLAUSE OF THE !GREEMENT WHICH $0# IS OBLIGATED TO DELIVER AND TRANSFER UNDER THE !GREEMENT $0# HAS SUBMITTED AN OBJECTION TO SUCH DEMAND AND THERE HAS BEEN AN APPOINTMENT OF ARBITRATORS AND THE CASE IS PENDING GIVING THE RULING

$ISPUTE BETWEEN $IGITAL 0HONE #OMPANY ,IMITED $0# A SUBSIDIARY OF THE #OMPANY AND #!4 4ELECOM 0UBLIC #OMPANY ,IMITED #!4 /N *ULY #!4 SUBMITTED A DISPUTE #ASE NO "LACK TO THE !RBITRATION )NSTITUTE THE !LTERNATIVE $ISPUTE 2ESOLUTION AND /FFICE OF THE *UDICIARY DEMANDING $0# TO PAY ADDITIONAL REMUNERATION FOR CONCESSION YEAR INCURRED DUE TO $0# HAS REDUCED THE ROAMING CHARGE RATE BETWEEN $0# THE #OMPANY FROM "AHT TO "AHT DURING THE PERIOD OF !PRIL $ECEMBER WITHOUT APPROVAL OF #!4 IN THE AMOUNT OF "AHT MILLION PLUS PENALTY CALCULATING UP TO -ARCH IN THE AMOUNT OF "AHT MILLION TOTALING "AHT MILLION AND ALSO THE PENALTY AT THE RATE OF PER MONTH CALCULATING FROM !PRIL !T PRESENT THE CASE IS PENDING THE PROCESS OF SUBMISSION OF AN OBJECTION BY $0# ACCORDING TO ARBITRATION PROCEDURES 4HE TRIAL OF CASE MAY TAKE SEVERAL YEARS (OWEVER THE MANAGEMENT OF THE #OMPANY BELIEVES THAT THE RULING OF THE !RBITRATION 0ANEL OF THIS CASE SHALL POSITIVELY EASE OFF AS $0# HAS INFORMED #!4 OF THE APPLICATION OF THE ROAMING RATE OF "AHT PER MINUTE SINCE *ULY WHICH #!4 HAS GIVEN A WRITTEN APPROVAL OF SUCH APPLICATION UNTIL -ARCH AND HAS ALSO GIVEN AN APPROVAL DURING THE PERIOD OF *ANUARY TO -ARCH AND DURING THE DISPUTED PERIOD #!4 HAS NEVER SENT ANY REFUSAL OR OBJECTION TO $0# AND THE ROAMING RATE AT "AHT PER MINUTE IS YET IN CONFORMITY WITH THE CONDITION OF THE MARKET WHERE THE RATE OF SERVICE CHARGE HAS LOWERED DOWN THAN PREVIOUS ROAMING SERVICE CHARGE RATE "ESIDES $0# HAS ALSO ENTERED INTO A ROAMING AGREEMENT WITH THE #OMPANY BY USING THE RATE OF "AHT PER MINUTE AS APPROVED BY .4#

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

2ISK IF THE #OMPANY BECOMES lFOREIGNERm 4HE &OREIGN "USINESS !CT " % THE l&"!m IS AN ACT TO STIPULATE THE QUALIFICATION OF 4HAI COMPANY AND THE LEVEL OF PERMITTED FOREIGN SHAREHOLDINGS IN 4HAI COMPANIES ! DEFINITION OF lFOREIGNERm DEFINED IN THE &"! ALSO APPLIES IN THE 4ELECOMMUNICATIONS "USINESS !CT " % THE l4"!m AS REGARDS QUALIFICATIONS OF APPLICANTS FOR LICENSES UNDER TYPE AND 4HERE IS A PROVISION UNDER &"! PROHIBITING 4HAIS TO ACT AS NOMINEES FOR FOREIGNER CARRYING ON BUSINESSES WHICH REQUIRE PERMISSION )N THE -INISTRY OF #OMMERCE INVESTIGATED THE SHAREHOLDING ON BEHALF OF FOREIGNERS IN COMPANIES INCLUDING THE INVESTIGATION OF THE SHAREHOLDING OF A COMPANY WHICH IS A SHAREHOLDER IN A COMPANY WHICH IS A MAJOR SHAREHOLDER OF 3HIN #ORPORATION 0UBLIC #OMPANY ,IMITED 4HE ISSUE IS WHETHER A MAJOR 4HAI SHAREHOLDER OF SUCH COMPANY HOLDS SHARES ON BEHALF OF FOREIGNER WHERE THE -INISTRY OF #OMMERCE HAS SUMMARIZED THE CASE AND REFERRED TO THE PUBLIC OFFICER AND AT PRESENT THE CASE IS IN PROCESS BY PROSECUTOR 4HEREFORE IF SUCH COMPANY IS FOUND UNDER A FINAL ADJUDICATION TO BE A lFOREIGNER m THEN 3HIN #ORPORATION 0UBLIC #OMPANY ,IMITED THE #OMPANY AND $0# COULD ALSO EACH BE DEEMED TO BE A lFOREIGNERm )N ADDITION THE COURT HAS POWER TO ORDER THOSE HOLDING SHARES ON BEHALF OF FOREIGNER TO DISCONTINUE HOLDING SHARES (OWEVER THE #OMPANY AND $0# BELIEVE THEY HAVE NOT COMMITTED ANY OFFENCE !S A RESULT THE #OMPANY AND $0# SHOULD BE ENTITLED TO FIND NEW SHAREHOLDERS TO REPLACE THOSE ALLEGED TO HAVE HELD SHARED ON BEHALF OF FOREIGNER &AILURE TO REPLACE THE SHAREHOLDERS MIGHT AFFECT QUALIFICATIONS OF THE #OMPANY $0# AND OTHER AFFILIATES OF THE #OMPANY TO APPLY FOR THE LICENSES AND NEW FEATURES OF SERVICES

)N ADDITION THE #ELLULAR -OBILE 4ELEPHONE 3ERVICE !GREEMENT THE l!GREEMENTm UNDER WHICH THE #OMPANY AND $0# HAVE PROVIDED THE SERVICES DOES NOT CONTAIN A CLAUSE OF SHAREHOLDING LIMITATION BY FOREIGNER (OWEVER THE #OMPANY CANNOT GUARANTEE THAT THE OUTCOME OF THE ABOVE CASE WILL NOT HAVE AN IMPACT ON THE CURRENT AND FUTURE AGREEMENTS AND LICENSES WHICH THE #OMPANY AND $0# HAVE BECAUSE THOSE CIRCUMSTANCES ARE OUT OF THE #OMPANY}S DOMINATION AND THE #OMPANY CANNOT PREDICT IF THERE SHALL BE AN ISSUANCE OF ANY LAW ANNOUNCEMENT OR REGULATION TO CHANGE THE EXISTING LEGAL PRINCIPLES RELATING TO THE DEFINITION OF l&OREIGNERSm ,AWS RELATING TO TRADE COMPETITION 0URSUANT TO THE LAUNCH OF LAWS WITH RESPECT TO THE COMMERCIAL COMPETITION NAMELY 4RADE #OMPETITION !CT " % 4ELECOMMUNICATION "USINESS !CT " % .4# .OTIFICATION ON 0REVENTIVE -EASURE FOR AN ACT OF MONOPOLISTIC OR UNFAIR COMPETITION OF TELECOMMUNICATION BUSINESS " % .4# .OTIFICATION ON THE DEFINITION OF MARKET AND RELATED TELECOMMUNICATION MARKET LIMITS " % AND .4# .OTIFICATION ON CRITERIA AND CONSIDERATION METHODS FOR THE MARKET DOMINATOR IN TELECOMMUNICATION BUSINESS " % WHICH CAUSING THE #OMPANY BE CONSIDERED THE MARKET DOMINATOR IN MOBILE PHONE SERVICE BUSINESS 4HE #OMPANY CANNOT ESTIMATE WHETHER THE REGULATING AUTHORITY SHALL HAVE THE POLICY OR ANY MEASURE TO ENFORCE ON THE #OMPANY IN THE FUTURE WHICH MAY HAVE A SIGNIFICANT IMPACT ON THE MARKETING OPERATION OF THE #OMPANY OR NOT

!NNUAL 2EPORT

2ISK ON LITIGATION TO WHICH THE #OMPANY IS NOT A DIRECT PARTY /N -ARCH -R 3ASTRA 4O /RN SUBMITTED A COMPLAINT TO THE #ENTRAL !DMINISTRATIVE #OURT THE l#!#m AGAINST THE -INISTRY OF )NFORMATION AND #OMMUNICATIONS 4ECHNOLOGY THE l)#4 -INISTRYm THE -INISTRY OF 4RANSPORTATION THE l4RANSPORT -INISTRYm AND THE 0RIME -INISTER}S /FFICE THE l02)-% -).)34%2}3 /&&)#%m AS THE DEFENDANTS REQUESTING THE COURT TO I ORDER THE DEFENDANTS TO TERMINATE THE #ELLULAR -OBILE 4ELEPHONE 3ERVICE !GREEMENT THE l!GREEMENTm ENTERED INTO WITH THE #OMPANY AND II GRANT A TEMPORARY INJUNCTION PREVENTING NEW SHAREHOLDERS FROM TAKING ANY ACTION OR RECEIVING ANY BENEFIT UNDER SUCH !GREEMENT

/N .OVEMBER #!# ORDERED NOT TO ACCEPT -R 3ASTRA}S ORDER OF PROVISIONAL REMEDIAL MEASURE BEFORE DELIVERY OF JUDGMENT BECAUSE #!# DESIRE THAT THE CAUSE OF THE CASE IS NOT SUFFICIENT TO PURSUE -R 3ASTRA}S REQUEST AND THIS CASE CONCERNS TO EXAMINATION OF THE !GREEMENT WHICH HAS THE PROVISION AND LIABILITY TO RESPONSE 4HE ORDER OF #!# WOULD BE FINAL )N CASE OF SUCH COMPLAINT IS STILL IN THE PROCEDURE OF #!#

-R 3ASTRA CLAIMED THAT THE DEFENDANTS HAVE WRONGFULLY REFRAINED FROM EXERCISING THEIR DUTIES BY NOT TERMINATE THE !GREEMENT FOLLOWING THE TRANSFER OF THE #OMPANY SHARES TO NEW SHAREHOLDERS WHICH RESULTED IN A MATERIAL CHANGE IN SHAREHOLDING STRUCTURE OF THE #OMPANY THAT HAS CARRIED ON BUSINESSES BASED ON 4HAI NATIONAL RESOURCES 4HE #!# RULED THAT -R 3ASTRA HAD NO RIGHTS TO CLAIM BECAUSE HE HAD NOT BEEN A PARTY UNDER THE !GREEMENT

)N CASE OF 4/4 0UBLIC #OMPANY ,IMITED l4/4m DEMANDING THE PAYMENTS OF THE ADDITIONAL REVENUE SHARING WITH RESPECT TO 0REPAID #ARD SERVICES AND THE ROAMING SERVICE 7ITH REFERENCE TO A LETTER DATED *ANUARY OF 4/4 0UBLIC #OMPANY ,IMITED l4/4m TO THE #OMPANY DEMANDING THE #OMPANY TO PAY AN ADDITIONAL REVENUE SHARING FOR THE REDUCTION OF REVENUE SHARING RATE WITH RESPECT TO PREPAID SERVICES AMOUNTING TO "AHT MILLION THE DEDUCTION OF THE COST RELATING TO THE ROAMING AMOUNTING TO "AHT MILLION AND THE DEDUCTION OF EXCISE TAX FROM THE REVENUE SHARING INCLUDING VALUE ADDED TAX 6!4 PENALTY AND SURCHARGE FOR THE TOTAL AMOUNT OF "AHT MILLION PLUS INTEREST AT THE RATE OF PER ANNUM TO 4/4 WITHIN &EBRUARY /N &EBRUARY THE #OMPANY SENT A LETTER DISPUTING THE DEMAND OF 4/4 AND REFUSING TO PAY THE CLAIMED AMOUNT BY GIVING VARIOUS REASONS AND REQUESTED 4/4 TO CANCEL OR REVOKE ITS SAID DEMAND WITHIN &EBRUARY INCLUDING IMMEDIATELY STOP ANY ACTION WHICH MAY CAUSE FURTHER DAMAGE TO THE #OMPANY

(OWEVER -R 3ASTRA APPEALED TO THE 3UPREME !DMINISTRATIVE #OURT WHICH LATER RULED ON 3EPTEMBER THAT -R 3ASTRA AS THE INJURED PERSON COULD CLAIM ON THE GROUND THAT IF THE #OMPANY}S BUSINESSES WERE UNDER CONTROL OF THE FOREIGNER IT WOULD CAUSE DAMAGE OR RESULT IN NATIONAL SECURITY WHICH UNAVOIDABLY AFFECTED -R 3ASTRA !CCORDINGLY THE 3UPREME !DMINISTRATIVE #OURT ORDERED THE #!# TO ACCEPT SUCH COMPLAINT AND CONTINUE THE COURT PROCEDURE

4HE #OMPANY WOULD NOT BE AFFECTED AS LONG AS THERE IS NO JUDGMENT THAT THE SHAREHOLDERS OF THE #OMPANY ARE UNDER CONTROL OF THE FOREIGNERS )N ADDITION WHETHER THE !GREEMENT COULD BE REVOKED SHALL BE CONSIDERED ACCORDING TO THE TERMS AND CONDITIONS OF THE !GREEMENT

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3INCE 4/4 HAS NOT CANCELLED OR REVOKED SUCH LETTER WITHIN THE SPECIFIED PERIOD 4HEREFORE ON &EBRUARY THE #OMPANY HAS SUBMITTED A DISPUTE RELATING TO THE REDUCTION OF REVENUE SHARING RATE WITH RESPECT TO PREPAID SERVICES AND THE DEDUCTION OF THE COST RELATING TO THE ROAMING TO THE !RBITRATION )NSTITUTE THE !LTERNATIVE $ISPUTE 2ESOLUTION /FFICE /FFICE OF THE *USTICE #OURTS CASE NO BLACK "UT FOR THE CASE RELATING TO THE DEDUCTION OF EXCISE TAX FROM THE REVENUE SHARING 4/4 HAS SUBMITTED A DISPUTE TO THE !RBITRATION )NSTITUTE CASE NO BLACK SINCE *ANUARY AND THE CASE IS PENDING ARBITRATION PROCESS AT THE !RBITRATION )NSTITUTE 4HE DETAIL IS AS FOLLOWING 4HE #OMPANY THINKS THAT BOTH !MENDMENTS ARE BINDING ON BOTH PARTIES AND HAVE TO BE COMPLIED WITH AND BOTH PARTIES HAVE KEPT COMPLYING WITH THEM THROUGH OUT THE YEARS 4HE #OMPANY HAS CORRECTLY AND COMPLETELY PAID THE REVENUE SHARING AS SPECIFIED IN BOTH !MENDMENTS BESIDES 4/4 HAS NEVER DISPUTED OR OPPOSED THAT THE #OMPANY HAD MADE INCORRECTLY OR INCOMPLETELY PAYMENT OF REVENUE SHARING 4HEREFORE THE #OMPANY BELIEVES THAT THE #OMPANY HAS COMPLETELY PERFORMED IN ACCORDANCE WITH THE TERMS OF THE !GREEMENTS -ARKET AND #OMPETITION 2ISK

#HANGE IN CONSUMERS} BEHAVIOUR .OWADAYS 4ELECOMMUNICATION TECHNOLOGY HAS RAPIDLY DEVELOPED #OMMUNICATION IS NOT JUST A VOICE CONVERSATION )N ADDITION ONLINE COMMUNITY AND SOCIAL NETWORK PLAY AN IMPORTANT ROLE IN TODAY SOCIETY !BILITY TO FLEXIBLY ACCESS DATA AND INFORMATION ANYTIME ANYWHERE BECOMES BASIC NEED FOR MOBILE CONSUMERS )N THE PAST FEW YEARS NUMBER OF DATA USER AND DATA USAGE SIGNIFICANTLY INCREASED THANK FOR THE GROWTH OF SMART PHONE MARKET ,IMITATION OF FIXED LINE INTERNET ACCESS IS ALSO A KEY DRIVER FOR THE GROWTH OF MOBILE DATA SERVICE

3INCE CUSTOMERS} BEHAVIOUR HAS BEEN CHANGED TELECOMMUNICATION MARKET BECOMES MORE COMPLEX -ORE DIMENSIONS HAVE TO BE CONCERNED IN ORDER TO DO PROPER MARKETING TO CONSUMERS $ESPITE OF UNCOMPROMISED QUALITY OF VOICE SERVICE NETWORK COVERAGE AND QUALITY OF DATA SERVICE HAS BECOME ONE OF THE MAJOR DECISION FACTORS FOR CUSTOMERS TO SELECT THE MOBILE OPERATOR 4HEREFORE IT IS NECESSARY TO !)3 TO STILL CONTINUOUSLY IMPROVE DATA SERVICE QUALITY 7ITH STRONG FINANCIAL POSITION !)3 IS CAPABLE TO UPGRADE THE NETWORK FROM %$'% TO %$'% 0LUS 4HE OBJECTIVES ARE TO ENHANCE DATA USAGE EFFICIENCY NATIONWIDE AS WELL AS TO SUPPORT MORE USERS !)3 ALSO INTRODUCE NEW TECHNOLOGY SUCH AS (30! (IGH 3PEED 0ACKET !CCESS ' SUBSTITUTION TO CUSTOMER IN MANY AREAS WHERE THERE IS HIGH DEMAND OF HI SPEED DATA SERVICE )T IS OBVIOUS THAT NOT ONLY NETWORK BUT ALSO CONTENT WHICH ARE !)3 KEY FOCUS !)3 HAS DEVELOPED !)3 UNIQUE CONTENTS AND SELECTED VARIETY OF CONTENTS FROM QUALITY PARTNERS TO SERVE VARIOUS NEEDS OF DIFFERENT CUSTOMER SEGMENTS !)3 ALSO DEVELOP THE l7IDGETm IN ORDER TO IMPROVE CUSTOMER EXPERIENCE WHILE USING WIRELESS INTERNET SERVICE 4HESE ATTEMPTS ARE AIMED TO DELIVER THE BEST EXPERIENCE TO !)3 CUSTOMER /PERATIONAL 2ISK

-OBILE INTERNET AND APPLICATIONS USAGE HAS INCREASED RAPIDLY DUE TO EASE OF USE AND VARIETY OF COMMUNICATION DEVICES -OREOVER IT CAN BE IMPLEMENTED IN VARIETY OF COMMUNICATION DEVICES WHICH CAUSE MORE COMPLICATION IN MANAGING NETWORK SYSTEM REGARDING TO AN UNDERSTANDING OF EQUIPMENTS AND DEVICES A NETWORK IMPLEMENTATION A SYSTEM CONNECTION ACROSS ENGINEERING AND VARIOUS SYSTEMS INCLUDING A NETWORK MAINTENANCE 4HEREFORE !DVANCED )NFO 3ERVICE !)3 HAS FOCUSED MORE ON THE

!NNUAL 2EPORT

INFORMATION COMMUNICATION AND MOBILE INTERNET SERVICE 3O !)3 HAS CONDUCTED RESEARCH AND EXPERIMENT IN VARIOUS TECHNOLOGY THAT ENABLE CUSTOMERS TO USE THE SERVICE SMOOTHLY FAST AND UP TO DATE -OREOVER !)3 HAS CONDUCT IN DEPTH TRAINING IN MOBILE INTERNET APPLICATIONS AND INFORMATION TECHNOLOGY WITH INTERNATIONAL STANDARD FROM INTERNATIONAL INSTITUTE TO BE READY TO SUPPORT FUTURE SERVICE POTENTIAL (UMAN 2ESOURCES 2ISK

#OMPETITION IN THE TELECOMMUNICATIONS INDUSTRY ESPECIALLY AMIDST RECENT UNCERTAINTY AS TO THE FUTURE ACQUISITION OF A ' LICENCE CONTINUES TO BE EXTREMELY INTENSE 4O LEAD !)3 TO FUTURE SUSTAINABLE SUCCESS DURING THESE CHALLENGING TIMES !)3 FULLY ACCEPTS THE NEED TO RETAIN EMPLOYEES OF THE HIGHEST CALIBRE BY RECOGNISING AND SUPPORTING THEIR CRUCIAL IMPORTANCE AND HIGH VALUE 4HEREFORE IN !)3 PUT IN PLACE AN ON GOING STRATEGIC HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT POLICY DESIGNED TO ENCOURAGE AND DEVELOP HIGHLY QUALIFIED AND CAPABLE EMPLOYEES WHO CAN SUCCESSFULLY RESPOND TO THE CHALLENGE OF WORKING IN TODAY}S DEMANDING BUSINESS ENVIRONMENT (IGH POTENTIAL EMPLOYEE RETENTION !)3 HAS IMPLEMENTED THE ON GOING SYSTEMATIC 4ALENT -ANAGEMENT AND 2ETENTION 0ROGRAM 4HIS PROGRAM PROVIDES #OMPANY TALENT WITH APPROPRIATE COMPENSATION AND BENEFITS AND OPPORTUNITIES TO LEARN AND DEVELOP THEIR LEADERSHIP AND MANAGEMENT SKILLS IN ORDER TO ENHANCE THEIR POTENTIAL FOR CAREER ADVANCEMENT AS EXECUTIVES OR SPECIALISTS IN THE FUTURE

%XECUTIVE DEVELOPMENT FOR SUCCESSION PLANNING PROGRAM 4O PREPARE #OMPANY SENIOR EXECUTIVES} CAPABILITIES FOR THE TRANSITION TO KEY POSITIONS !)3 CONTINUED THE 3UCCESSION 0LANNING 0ROGRAM )N THE SUCCESSORS HAD CONSISTENT OPPORTUNITIES TO STRENGTHEN THEIR PERSONAL COACHING SKILLS BY PARTICIPATING IN THE PROFESSIONALLY RUN )NTENSIVE %XECUTIVE #OACHING 0ROGRAM %XECUTIVES WERE ALSO COACHED BY "USINESS !DVISORS SENIOR LEVEL EXECUTIVES WITHIN THE ORGANIZATION %QUALLY TO GAIN ESSENTIAL EXPERIENCE AND TO ENSURE THEIR READINESS FOR THE FUTURE SOME HIGH POTENTIAL SUCCESSORS WERE PROVIDED WITH l4EMPORARY !CTINGm OPPORTUNITIES IN SENIOR POSITIONS 0ROMOTING A CORPORATE CULTURE FOR A FAST CHANGING INDUSTRY "USINESS ENVIRONMENTAL FACTORS RAPIDLY CHANGE OFTEN AT RELATIVELY SHORT NOTICE 4HIS IS ESPECIALLY IMPORTANT CONSIDERING THE UPCOMING ' LICENCE AUCTION EXPECTED SOMETIME IN 4O PREPARE PERSONNEL TO DEAL WITH ANY SUDDEN FUTURE CHANGES QUICKLY AND EFFICIENTLY !)3 PROVIDED A SUITABLE DEVELOPMENT PROGRAM FOR SENIOR MANAGEMENT %XECUTIVES AT 60 LEVELS JOINED THE !SSESS #HANGE ,EADERSHIP #OMPETENCY AND 2OLE -ODEL PROGRAMS TO ENABLE THEM TO COMPETENTLY AND SUCCESSFULLY MANAGE ANY FUTURE CHANGES TO !)3}S BUSINESS STRATEGY AND AT THE SAME TIME TO PROMOTE #OMPANY CULTURE AND VALUES BY ENCOURAGING INDIVIDUALS AND TEAMS TO BE READY AND RESPONSIVE TO THE PACE OF CHANGE IN A SYSTEMATIC AND EFFECTIVE WAY

Advanced Info Service Public Company Limited

102

Management Structure and Corporate Governance

Management Structure of Advanced Info Service Public Company Limited

Nomination and Corporate Governance Commitee

Board of Directors

Remuneration Committee Executive Committee

Audit Committee

Chairman of the Executive Committee Mr. Allen Lew Yoong Keong

Chief Executive Officer Mr. Wichian Mektrakarn

Chief Operating Officer

(Acting) Chief Marketing Officer

Chief Customer Officer

Mr. Mark Chong Chin Kok*

Mr. Wichian Mektrakarn**

Mrs. Suwimol Kaewkoon

Chief Finance Officer Mr. Pong-amorn Nimpoonsawat

The top four (4) management positions, according to the definition of the SEC. * Duly appointed as the Chief Operating Officer effective on 1 October 2010. ** Duly appointed as the (Acting) Chief Marketing Officer effective on 16 November 2010.

Chief Audit Executive Mrs. Suvimon Kulalert

!NNUAL 2EPORT

-ANAGEMENT 3TRUCTURE 4HE #OMPANY}S MANAGEMENT STRUCTURE COMPRISES THE "OARD OF $IRECTORS AND FOUR SUB COMMITTEES THE %XECUTIVE #OMMITTEE THE !UDIT #OMMITTEE 2EMUNERATION #OMMITTEE AND .OMINATION AND #ORPORATE 'OVERNANCE #OMMITTEE AS DETAILED BELOW "OARD OF $IRECTORS

!S OF $ECEMBER THERE ARE MEMBERS OF THE "OARD OF $IRECTORS AS FOLLOWS $R 0AIBOON ,IMPAPHAYOM #HAIRMAN OF THE "OARD OF $IRECTORS AND )NDEPENDENT $IRECTOR -R 3OMPRASONG 6ICE #HAIRMAN OF "OONYACHAI THE "OARD OF $IRECTORS -R !VIRUTH #HAIRMAN OF THE 7ONGBUDDHAPITAK !UDIT #OMMITTEE AND )NDEPENDENT $IRECTOR -RS 4ASANEE -ANOROT -EMBER OF !UDIT #OMMITTEE AND )NDEPENDENT $IRECTOR -R 3URASAK 6AJASIT -EMBER OF !UDIT #OMMITTEE AND )NDEPENDENT $IRECTOR -R 3UPHADEJ 0OONPIPAT $IRECTOR $R !RNON 4UBTIANG $IRECTOR -R !LLEN ,EW $IRECTOR AND 9OONG +EONG #HAIRMAN OF THE %XECUTIVE #OMMITTEE -R 9EO %NG #HOON $IRECTOR -R .G #HING 7AH $IRECTOR AND -EMBER OF THE %XECUTIVE #OMMITTEE -R 6IKROM 3RIPRATAKS $IRECTOR AND 6ICE #HAIRMAN OF THE %XECUTIVE #OMMITTEE !PPOINTED TO REPLACE -R #HAKREE 3UBPRAWONG ON &EBRUARY

4HE !UTHORIZED $IRECTORS ARE -R 3OMPRASONG "OONYACHAI -R 6IKROM 3RIPRATAKS THESE TWO DIRECTORS COLLECTIVELY SIGN WITH THE #OMPANY}S SEAL AFFIXED 4HE #OMPANY 3ECRETARY IS -R /NG ART 4HONGPITAKSAKUL 4HE "OARD OF $IRECTORS WILL CONVENE REGULAR MEETINGS EVERY QUARTER )N THERE WERE "OARD OF $IRECTORS MEETINGS 3COPE OF !UTHORITY AND $UTIES OF THE "OARD OF $IRECTORS 0ERFORM ITS DUTIES WITH HONESTY INTEGRITY AND PRUDENCE IN ACCORDANCE WITH THE LAW AND THE #OMPANY}S OBJECTIVES AND !RTICLES OF !SSOCIATION INCLUDING THE RESOLUTIONS OF SHAREHOLDERS} MEETING AND CAREFULLY PROTECT THE #OMPANY}S INTERESTS 3ET OUT THE VISION POLICY AND DIRECTION OF THE #OMPANY}S OPERATIONS AND SUPERVISE THE MANAGEMENT TEAM TO ACT IN ACCORDANCE WITH PLANS WHICH ARE SET OUT EFFICIENTLY AND EFFECTIVELY AND THEREBY MAXIMIZE THE ECONOMIC VALUE AND WEALTH OF THE #OMPANY AND ITS SHAREHOLDERS #ONSIDER AND APPROVE MAJOR ISSUES SUCH AS LARGE INVESTMENTS PURCHASE OF ASSETS ETC AND ANY ACTIONS TRANSACTIONS AS PRESCRIBED BY LAW !PPROVE OR AGREE MAJOR RELATED TRANSACTIONS BETWEEN THE #OMPANY AND ITS SUBSIDIARIES IN COMPLIANCE WITH THE RELEVANT NOTIFICATIONS REGULATIONS AND GUIDELINES OF THE 3TOCK %XCHANGE OF 4HAILAND !SSESS THE PERFORMANCE OF THE %XECUTIVE #HAIRMAN AND THE EXECUTIVE DIRECTORS AND FIX APPROPRIATE REMUNERATION ON A REGULAR BASIS "E RESPONSIBLE FOR OVERSEEING OPERATIONAL RESULTS AND THE MANAGEMENT TEAM}S PERFORMANCE TO ENSURE DUE ATTENTIVENESS AND CARE !RRANGE APPROPRIATE ACCOUNTING SYSTEMS INCLUDING THE PRODUCTION OF FINANCIAL REPORTS AND A RELIABLE AUDITING SYSTEM OVERSEE AND MONITOR THE EFFECTIVENESS AND EFFICIENCY OF THE INTERNAL CONTROL INTERNAL AUDIT AND RISK MANAGEMENT SYSTEMS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

%NSURE AVOIDANCE OF CONFLICT OF INTERESTS AMONGST THE #OMPANY}S STAKEHOLDERS 3UPERVISE BUSINESS OPERATIONS TO ENFORCE ETHICAL WORK STANDARDS !NNUALLY REVIEW THE #OMPANY}S CORPORATE GOVERNANCE POLICY AND ASSESS DUE COMPLIANCE 2EPORT ON THE EXECUTION OF THE "OARD}S RESPONSIBILITY TO PREPARE FINANCIAL REPORTS ALONG WITH THE EXTERNAL AUDITOR}S REPORT IN THE ANNUAL REPORT COVERING KEY ISSUES ACCORDING TO THE #OMPANY}S POLICY STATEMENT AND THE 3TOCK %XCHANGE OF 4HAILAND}S #ODE OF "EST 0RACTICES FOR $IRECTORS OF A ,ISTED #OMPANY )N THIS REGARD THE "OARD OF $IRECTORS HAS EMPOWERED THE %XECUTIVE #OMMITTEE TO PERFORM DUTIES AS PER THE SCOPE OF DUTIES AND RESPONSIBILITIES OF THE %XECUTIVE #OMMITTEE 3UCH DELEGATION OF AUTHORITY SHALL NOT CONSTITUTE THE AUTHORITY OR SUBSTITUTION TO ALLOW THE %XECUTIVE #OMMITTEE OR A PERSON AUTHORIZED BY THE %XECUTIVE #OMMITTEE TO APPROVE THOSE TRANSACTIONS RELATED TO A PARTY IN CONFLICT A PARTY IN INTEREST OR ANY OTHER PARTY WITH A CONFLICT OF INTERESTS ACCORDING TO THE #OMPANY}S !RTICLES OF !SSOCIATION AND 3%#}S NOTIFICATION WITH THE #OMPANY OR ITS SUBSIDIARIES EXCEPT FOR THE APPROVAL ON ANY ITEM IN ACCORDANCE WITH THE POLICIES AND CRITERIA APPROVED BY THE "OARD OF $IRECTORS %XECUTIVE #OMMITTEE

!S OF $ECEMBER THERE ARE MEMBERS OF THE %XECUTIVE #OMMITTEE AS FOLLOWS -R !LLEN ,EW 9OONG +EONG #HAIRMAN OF THE %XECUTIVE #OMMITTEE -R 6IKROM 3RIPRATAKS 6ICE #HAIRMAN OF THE %XECUTIVE #OMMITTEE -R !RAK #HONLATANON -EMBER OF THE %XECUTIVE #OMMITTEE -R +IM 3IRITAWEECHAI -EMBER OF THE %XECUTIVE #OMMITTEE

-R .G #HING 7AH

-EMBER OF THE %XECUTIVE #OMMITTEE

!PPOINTED TO REPLACE -S .IDCHANUN 3ANTHAVESUK EFFECTIVE ON -ARCH

4HE %XECUTIVE #OMMITTEE WILL CONVENE THE MEETING EVERY MONTH )N THE %XECUTIVE #OMMITTEE CONVENED A TOTAL OF REGULAR MEETINGS AND EXTRA MEETING AND REPORTED TO THE "OARD OF $IRECTORS MONTHLY 3COPE OF !UTHORITY AND $UTIES OF THE %XECUTIVE #OMMITTEE &ORMULATE THE #OMPANY}S STRATEGIC DIRECTION MANAGEMENT STRUCTURE AND ANNUAL BUSINESS PLAN AND BUDGET FOR THE "OARD}S APPROVAL -ONITOR THE #OMPANY}S FINANCIAL AND OPERATING RESULTS AND KEEP THE BOARD MEMBERS INFORMED BY MONTHLY REPORT 2EVIEW AND APPROVE ALL TRANSACTIONS CONCERNING INVESTMENTS AND DISPOSAL OF ASSETS HUMAN RESOURCE MANAGEMENT FINANCE AND TREASURY GENERAL ADMINISTRATION AND ANY OTHER TRANSACTION RELATED TO THE #OMPANY}S BUSINESS WITHIN THE LIMITS OF AUTHORIZATION GRANTED BY THE "OARD 4HE #OMMITTEE MAY DELEGATE ITS AUTHORITY TO ANY MEMBER OF THE MANAGEMENT OR STAFF AS IT DEEMS APPROPRIATE (OWEVER SUCH AUTHORITY DOES NOT PERMIT THE #OMMITTEE OR APPOINTED PERSONS TO APPROVE ANY TRANSACTION BETWEEN THEM OR RELATED PERSONS HAVING MUTUAL BENEFITS OR CONFLICTS OF INTEREST AS PRESCRIBED IN THE #OMPANY}S !RTICLES OF !SSOCIATION AND .OTIFICATIONS OF THE 3ECURITIES AND %XCHANGE #OMMISSION 4HE APPROVAL FOR TRANSACTIONS SHALL BE IN ACCORDANCE WITH THE POLICIES AND PRINCIPLES ALREADY DETERMINED BY THE "OARD AND REGULATORY BODIES 2EPORT TO THE "OARD ON A QUARTERLY BASIS REGARDING THE MATERIAL ACTIONS TAKEN BY THE #OMMITTEE UNDER THE #HAIRMAN OF THE %XECUTIVE #OMMITTEE 2EPORT AGENDA

!NNUAL 2EPORT

!NNUALLY REVIEW ITS OWN PERFORMANCE AND ASSESS THE ADEQUACY OF THIS #HARTER AND 4AKE ANY OTHER ACTION THAT MAY FROM TIME TO TIME BE ASSIGNED OR DELEGATED TO THE #OMMITTEE BY THE "OARD !UDIT #OMMITTEE

!S OF $ECEMBER THE !UDIT #OMMITTEE COMPRISES OF )NDEPENDENT $IRECTORS WHOSE QUALIFICATIONS MEET THE CRITERIA REQUIRED BY THE 3TOCK %XCHANGE OF 4HAILAND 4HEY ARE HIGHLY EXPERIENCED INDIVIDUALS IN THE AREAS OF FINANCE ACCOUNTING LEGAL AND MANAGEMENT -R !VIRUTH #HAIRMAN OF THE 7ONGBUDDHAPITAK !UDIT #OMMITTEE AND )NDEPENDENT $IRECTOR !TTENDED A TOTAL OF MEETINGS -RS 4ASANEE -ANOROT -EMBER OF THE !UDIT #OMMITTEE AND )NDEPENDENT $IRECTOR !TTENDED A TOTAL OF MEETINGS -R 3URASAK 6AJASIT -EMBER OF THE !UDIT #OMMITTEE AND )NDEPENDENT $IRECTOR !TTENDED A TOTAL OF MEETINGS (AVE ADEQUATE EXPERTISE AND EXPERIENCE TO REVIEW CREDITABILITY OF THE FINANCIAL REPORTS

4HE !UDIT #OMMITTEE CONVENES A MEETING REGULARLY ONCE A MONTH )N THE !UDIT #OMMITTEE CONVENED A TOTAL OF MEETINGS AND EXTRA MEETING AND WHICH THE !UDIT #OMMITTEE REPORTED TO THE "OARD OF $IRECTORS QUARTERLY 3COPE AND $UTIES OF THE !UDIT #OMMITTEE 4O REVIEW THAT THE #OMPANY}S FINANCIAL REPORTS ARE PREPARED IN ACCORDANCE WITH LEGALLY DEFINED ACCOUNTING PRINCIPLES AND ADEQUATELY DISCLOSED 4O REVIEW THE #OMPANY}S INTERNAL CONTROL SYSTEM AND INTERNAL AUDIT SYSTEM TO ENSURE THAT THEY ARE

SUITABLE AND EFFICIENT TO DETERMINE AN INTERNAL AUDIT UNIT}S INDEPENDENCE AS WELL AS TO APPROVE THE APPOINTMENT TRANSFER DISMISSAL PERFORMANCE APPRAISAL AND REMUNERATION OF THE CHIEF OF AN INTERNAL AUDIT UNIT 4O REVIEW THE #OMPANY}S COMPLIANCE WITH THE LAW ON SECURITIES AND EXCHANGE THE %XCHANGE}S REGULATIONS AND THE LAWS RELATING TO THE #OMPANY}S BUSINESS 4O CONSIDER SELECT AND NOMINATE AN INDEPENDENT PERSON TO BE THE #OMPANY}S AUDITOR AND TO PROPOSE SUCH PERSON}S REMUNERATION AS WELL AS TO ATTEND A NON MANAGEMENT MEETING WITH AN AUDITOR AT LEAST ONCE A YEAR 4O REVIEW THE #ONNECTED 4RANSACTIONS OR THE TRANSACTIONS THAT MAY LEAD TO CONFLICTS OF INTERESTS TO ENSURE THAT THEY ARE IN COMPLIANCE WITH THE LAWS AND THE %XCHANGE}S REGULATIONS AND ARE REASONABLE AND FOR THE HIGHEST BENEFIT OF THE #OMPANY 4O REVIEW THAT THE #OMPANY HAS ESTABLISHED AN APPROPRIATE AND EFFECTIVE RISK MANAGEMENT SYSTEM 4O REVIEW AND APPROVE THE #HARTER OF )NTERNAL !UDIT ACTIVITIES ANNUAL AUDIT PLAN AND ACTIVITIES OF )NTERNAL !UDIT AND COORDINATE WITH THE EXTERNAL AUDITOR 4O PREPARE AND TO DISCLOSE IN THE #OMPANY}S ANNUAL REPORT AN AUDIT COMMITTEE}S REPORT WHICH MUST BE SIGNED BY THE !UDIT #OMMITTEE}S #HAIRMAN AND CONSIST OF AT LEAST THE FOLLOWING INFORMATION A AN OPINION ON THE ACCURACY COMPLETENESS AND CREDITABILITY OF THE #OMPANY}S FINANCIAL REPORT B AN OPINION ON THE ADEQUACY OF THE #OMPANY}S INTERNAL CONTROL SYSTEM C AN OPINION ON THE COMPLIANCE WITH THE LAW ON SECURITIES AND EXCHANGE THE %XCHANGE}S REGULATIONS OR THE LAWS RELATING TO THE #OMPANY}S BUSINESS D AN OPINION ON THE SUITABILITY OF AN AUDITOR E AN OPINION ON THE TRANSACTIONS THAT MAY LEAD TO CONFLICTS OF INTERESTS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

F THE NUMBER OF THE AUDIT COMMITTEE MEETINGS AND THE ATTENDANCE OF SUCH MEETINGS BY EACH COMMITTEE MEMBER G AN OPINION OR OVERVIEW COMMENT RECEIVED BY THE AUDIT COMMITTEE FROM ITS PERFORMANCE OF DUTIES IN ACCORDANCE WITH THE CHARTER AND H OTHER TRANSACTIONS WHICH ACCORDING TO THE !UDIT #OMMITTEE}S OPINION SHOULD BE KNOWN TO THE SHAREHOLDERS AND GENERAL INVESTORS SUBJECT TO THE SCOPE OF DUTIES AND RESPONSIBILITIES ASSIGNED BY THE #OMPANY}S "OARD OF $IRECTORS 4O CONTINUE THE INSPECTION WHEN THE EXTERNAL AUDITOR INFORMS REGARDING ANY SUSPICIOUS CIRCUMSTANCE THAT THE DIRECTOR MANAGER OR ANY PERSON RESPONSIBLE FOR THE OPERATION OF SUCH JURISTIC PERSON COMMITS AN OFFENCE UNDER THE 3ECURITY AND %XCHANGE !CT AND THE !UDIT #OMMITTEE SHALL REPORT THE RESULT OF PRELIMINARY INSPECTION TO THE /FFICE OF THE 3ECURITIES AND %XCHANGE #OMMISSION AND THE EXTERNAL AUDITOR WITHIN THIRTY DAYS 4O REPORT THE PERFORMANCE OF THE !UDIT #OMMITTEE TO THE "OARD OF $IRECTORS AT LEAST FOUR TIMES A YEAR )N ITS PERFORMANCE OF DUTIES IF IT IS FOUND OR SUSPECTED THAT THERE IS A TRANSACTION OR ANY OF THE FOLLOWING ACTS WHICH MAY MATERIALLY AFFECT THE #OMPANY}S FINANCIAL CONDITION AND OPERATING RESULTS THE AUDIT COMMITTEE SHALL REPORT IT TO THE "OARD OF $IRECTORS FOR RECTIFICATION WITHIN THE PERIOD OF TIME THAT THE AUDIT COMMITTEE THINKS FIT )F THE #OMPANY}S "OARD OF $IRECTORS OR MANAGEMENT FAILS TO MAKE A RECTIFICATION WITHIN THE PERIOD OF TIME UNDER THE FIRST PARAGRAPH ANY !UDIT #OMMITTEE -EMBER MAY REPORT ON THE TRANSACTION OR ACT UNDER THE FIRST PARAGRAPH TO THE /FFICE OF THE 3ECURITIES AND %XCHANGE #OMMISSION OR THE %XCHANGE 4O HAVE THE AUTHORITY TO INVITE CONCERNED EXECUTIVES MANAGEMENT AND OFFICERS OF THE #OMPANY TO EXPRESS OPINIONS ATTEND MEETINGS OR DELIVER DOCUMENTS AS DEEMED NECESSARY 4O AGREE TO RETAIN A CONSULTANT OR OTHER THIRD PERSON TO EXPRESS OPINIONS OR GIVE ADVICE AS DEEMED NECESSARY

4O REVIEW AND EVALUATE THE SCOPE OF THE PERFORMANCE OF THE !UDIT #OMMITTEE ON AN ANNUAL BASIS 4O PERFORM OTHER DUTIES AS ASSIGNED BY THE "OARD OF $IRECTORS OF THE #OMPANY WITH THE CONSENT OF THE !UDIT #OMMITTEE 2EMUNERATION #OMMITTEE

!S OF $ECEMBER THERE ARE MEMBERS OF THE 2EMUNERATION #OMMITTEE AS FOLLOWS $R 0AIBOON ,IMPAPHAYOM #HAIRMAN !TTENDED A TOTAL OF MEETINGS -R !VIRUTH -EMBER !TTENDED 7ONGBUDDHAPITAK A TOTAL OF MEETINGS -R 3OMPRASONG -EMBER !TTENDED "OONYACHAI A TOTAL OF MEETINGS )N THE 2EMUNERATION #OMMITTEE CONVENED MEETINGS TO CONSIDER THE REMUNERATION POLICY AND REMUNERATION AMOUNTS OF INDEPENDENT DIRECTORS AND OTHER DIRECTORS FOR THE YEAR AND REMUNERATIONS OF THE #HIEF %XECUTIVE /FFICER AND THOSE EXECUTIVES WHO REPORT TO THE #HIEF %XECUTIVE /FFICER AS WELL AS APPROVE THE %CONOMIC 6ALUE 0LAN FOR %MPLOYEES %6 !CHIEVEMENT FOR THE YEAR AND REPORTED TO THE "OARD OF $IRECTORS 4HE 3COPE OF !UTHORITY AND $UTIES OF 2EMUNERATION #OMMITTEE 4HE 2EMUNERATION #OMMITTEE SHALL HAVE THE AUTHORITY AND DUTIES AS FOLLOWS &IX APPROPRIATE ANNUAL REMUNERATION IN MONETARY AND OR NON MONETARY FORM FOR THE "OARD MEMBERS COMMITTEE MEMBERS #HAIRMAN OF %XECUTIVE #HIEF %XECUTIVE /FFICER AND EXECUTIVES REPORTING DIRECTLY TO #HIEF %XECUTIVE /FFICER #ONSIDER AND APPROVE THE %CONOMIC 6ALUE 0LAN FOR %MPLOYEES %6 AND CRITERIA FOR IMPLEMENTATION THEREOF INCLUDING THE %6 ANNUAL BONUS PLAN FOR THE #OMPANY EXECUTIVES 3UPERVISE THE IMPLEMENTATION OF %6 0LAN AND HAVE AUTHORITY TO GIVE DECISION IN CASE OF ANY DISCREPANCY ARISING IN CONNECTION THEREWITH

!NNUAL 2EPORT

#ONSIDER AND APPROVE ANNUAL REMUNERATION FOR "OARD MEMBERS $RAW UP GUIDELINES TO PROVIDE APPROPRIATE REMUNERATION FOR THE "OARD MEMBERS AND #HAIRMAN OF %XECUTIVE TO BE PROPOSED TO AND APPROVED BY THE "OARD AND OR THE SHAREHOLDERS} MEETING AS THE CASE MAY BE $ISCLOSE POLICY GOVERNING "OARD MEMBERS} REMUNERATION IN THE ANNUAL REPORT AND 0ERFORM OTHER TASKS AS DESIGNATED BY THE "OARD .OMINATION AND #ORPORATE 'OVERNANCE #OMMITTEE

!S OF $ECEMBER THERE ARE MEMBERS OF THE .OMINATION AND #ORPORATE 'OVERNANCE #OMMITTEE AS FOLLOWS $R 0AIBOON ,IMPAPHAYOM #HAIRMAN !TTENDED A TOTAL OF MEETINGS -R 3OMPRASONG -EMBER !TTENDED "OONYACHAI A TOTAL OF MEETINGS -R 3URASAK 6AJASIT -EMBER !TTENDED A TOTAL OF MEETINGS )N THE .OMINATION AND #ORPORATE 'OVERNANCE #OMMITTEE HELD MEETINGS TO CONSIDER APPOINTMENT OF THE #OMPANY}S $IRECTORS AND DETERMINE THEIR AUTHORITATIVE POWER TO REPLACE THE THREE $IRECTORS WHO COMPLETED THEIR TERMS ACCORDING TO THE #OMPANY}S !RTICLES OF !SSOCIATION AND THOSE RESIGNED DURING THE YEAR REVIEW CORPORATE GOVERNANCE POLICY AND CODE OF BUSINESS ETHICS 4HE RESULTS WERE REPORTED TO THE "OARD OF $IRECTORS 4HE 3COPE OF !UTHORITY AND $UTIES OF THE .OMINATION AND #ORPORATE 'OVERNANCE #OMMITTEE 4HE .OMINATION AND #ORPORATE 'OVERNANCE #OMMITTEE SHALL HAVE THE AUTHORITY AND DUTIES AS FOLLOWS $RAW UP CRITERIA AND POLICY WITH RESPECT TO NOMINATION OF "OARD MEMBERS AND COMMITTEES MEMBERS OF THE #OMPANY 3UPERVISE IMPLEMENTATION OF THE POLICY ON GOOD CORPORATE GOVERNANCE OF THE #OMPANY ANNUALLY

REVIEW SUCH POLICY INCLUDING RECOMMENDATION OF ANY REVISION THEREOF FOR FURTHER CONSIDERATION BY THE "OARD #ONSIDER AND NOMINATE APPROPRIATE PERSONS TO BECOME "OARD MEMBERS AND OR COMMITTEES MEMBERS TO BE PROPOSED TO AND APPROVED BY THE "OARD AND OR SHAREHOLDERS} MEETING AS THE CASE MAY BE #ONSIDER AND NOMINATE A PERSON TO BECOME #HAIRMAN OF %XECUTIVE IN CASE OF VACANCY AS WELL AS CRITERIA OF SUCCESSION THEREOF 0ERFORM OF OTHER TASKS AS DESIGNATED BY THE "OARD -ANAGEMENT 4EAM

!S OF $ECEMBER THE #OMPANY}S -ANAGEMENT 4EAM IS AS FOLLOWS -R !LLEN ,EW #HAIRMAN OF THE 9OONG +EONG %XECUTIVE #OMMITTEE -R 7ICHIAN -EKTRAKARN #HIEF %XECUTIVE /FFICER -R 7ICHIAN -EKTRAKARN !CTING #HIEF -ARKETING /FFICER -RS 3UWIMOL +AEWKOON #HIEF #USTOMER /FFICER -R -ARK #HONG #HIN +OK #HIEF /PERATING /FFICER -R 0ONG AMORN #HIEF &INANCE /FFICER .IMPOONSAWAT !PPOINTED AS !CTING #HIEF -ARKETING /FFICER EFFECTIVE ON .OVEMBER !PPOINTED AS #HIEF /PERATING /FFICER EFFECTIVE ON /CTOBER 3ELECTION OF $IRECTORS

4HE #OMPANY HAS PRESCRIBED THE FOLLOWING GUIDELINES FOR THE SELECTION AND APPOINTMENT OF DIRECTORS !T THE ANNUAL GENERAL MEETING OF SHAREHOLDERS ONE THIRD OF THE DIRECTORS SHALL LEAVE OFFICE )F ONE THIRD IS NOT A ROUND NUMBER THE NUMBER CLOSEST THERETO SHALL BE THE APPLICABLE NUMBER 4HE VACATING DIRECTORS MAY BE RE ELECTED )N THE CASE OF A VACANCY IN THE POSITION OF DIRECTOR FOR REASONS OTHER THAN THE COMPLETION OF THE TERM THE "OARD OF $IRECTORS SHALL APPOINT A NEW DIRECTOR WITH THE REQUIRED QUALIFICATIONS AND WITHOUT ANY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

CHARACTERISTICS THAT WOULD PROHIBIT HIM HER FROM ACTING AS DIRECTOR AS PER CLAUSE OF THE 0UBLIC #OMPANY ,IMITED !CT " % TO SERVE AS NEW DIRECTOR IN THE NEXT #OMMITTEE MEETING EXCLUDING SUCH CASE WHERE THE REMAINING TERM IS LESS THAN TWO MONTHS 3UCH APPOINTED DIRECTOR SHALL ASSUME THE POSITION FOR THE REMAINING TERM OF THE VACATING DIRECTOR .EVERTHELESS THE #OMPANY HAS SET UP A .OMINATION AND #ORPORATE 'OVERNANCE #OMMITTEE TO DESIGNATE PRINCIPLE AND POLICY IN NOMINATING QUALIFIED PERSON TO ATTEND THE "OARD OF $IRECTORS PROVIDED THAT THE SHAREHOLDERS} MEETING SHALL APPOINT THE DIRECTOR AS PER THE CRITERIA AND PROCEDURES PRESCRIBED IN THE #OMPANY}S !RTICLES OF !SSOCIATION %VERY SHAREHOLDER SHALL HAVE ONE VOTE FOR EACH SHARE OF WHICH HE SHE IS THE HOLDER %ACH SHAREHOLDER MAY EXERCISE ALL THE VOTES HE SHE HAS UNDER ABOVE TO ELECT ONE OR SEVERAL DIRECTORS )N THE EVENT OF ELECTING SEVERAL DIRECTORS HE SHE MAY NOT ALLOT HIS HER VOTES TO EACH UNEQUALLY 4HE PERSONS RECEIVING THE MOST VOTES IN THE RESPECTIVE ORDER OF VOTES SHALL BE ELECTED AS DIRECTORS AT THE NUMBER EQUAL TO THE NUMBER OF DIRECTORS REQUIRED AT THAT TIME )N THE EVENT THAT VOTES AMONG THE PERSONS ELECTED IN ORDER OF RESPECTIVE VOTES WHICH NUMBER EXCEEDS THE REQUIRED NUMBER OF DIRECTORS OF THE #OMPANY AT THAT TIME THE CHAIRMAN OF THE MEETING SHALL BE ENTITLED TO A SECOND OR CASTING VOTE 0URSUANT TO THE !GREEMENT 0ERMITTING THE /PERATION OF -OBILE 0HONE 3ERVICES BETWEEN THE #OMPANY AND 4/4 0UBLIC #OMPANY ,IMITED FORMERLY THE 4ELEPHONE /RGANIZATION OF 4HAILAND 4/4 ONE REPRESENTATIVE OF 4/4 SHALL BE A DIRECTOR OF THE #OMPANY )N ACCORDANCE WITH THE CONDITIONS SET FORTH IN THE !GREEMENT WITH MAJOR SHAREHOLDERS I E 3HIN #ORPORATION 0LC 3(). AND 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD 34) 3(). SHALL

APPOINT FOUR DIRECTORS AND TWO DIRECTORS APPOINTED BY 34) 2EMUNERATION FOR $IRECTORS AND -ANAGEMENT

4HE #OMPANY HAS SPECIFIED THE REMUNERATION FOR DIRECTORS AT THE RATE USED WITHIN THE INDUSTRY 4HE REMUNERATION IS ALSO SUFFICIENT TO MAINTAIN QUALITY DIRECTORS WITH THE #OMPANY 4HE REMUNERATION FOR THE MANAGEMENT IS IN ACCORDANCE WITH THE #OMPANY}S OPERATIONAL PERFORMANCE AND PERFORMANCE OF THE INDIVIDUALS 4HE 2EMUNERATION #OMMITTEE WILL DETERMINE NECESSARY AND APPROPRIATE REMUNERATION BOTH MONETARY AND NON MONETARY TERMS FOR THE #OMPANY}S DIRECTORS DIRECTORS IN THE SUB COMMITTEES AND SENIOR EXECUTIVES 4HE ISSUE WILL BE PROPOSED AT THE #OMPANY}S GENERAL SHAREHOLDERS} MEETING WHICH IS HELD ON AN ANNUAL BASIS 2EMUNERATION FOR THE "OARD

4OTAL MONETARY REMUNERATION FOR THE #HAIRMAN OF THE "OARD INDEPENDENT DIRECTOR AND NON EXECUTIVE DIRECTORS EIGHT PERSONS WAS "AHT WHICH WAS COMPRISED OF MONTHLY ALLOWANCE MEETING ALLOWANCE AND BONUS PAYMENTS %XECUTIVE DIRECTOR DID NOT RECEIVE REMUNERATION AS DIRECTORS 0OLICY OF REMUNERATION AS APPROVED BY GENERAL MEETING OF SHAREHOLDERS IN SHALL NOT EXCEED "AHT

!NNUAL 2EPORT

0OLICY ON 2EMUNERATION FOR $IRECTORS FOR THE 9EAR $IRECTOR

-ONETARY 2EMUNERATION FOR "AHT -ONTHLY 2ETAINER

"OARD p #HAIRMAN p -EMBER !UDIT #OMMITTEE p #HAIRMAN p -EMBER .OMINATION AND #ORPORATE 'OVERNANCE #OMMITTEE p #HAIRMAN p -EMBER 2EMUNERATION #OMMITTEE p #HAIRMAN p -EMBER %XECUTIVE #OMMITTEE p #HAIRMAN p -EMBER

˚ ˚ ˚ ˚

-EETING !LLOWANCE !NNUAL 2EMUNERATION

¸ ¸ ¸ ¸ ¸ ¸

¸ ¸

.OTES $IRECTORS WHO ARE EXECUTIVES EMPLOYEES OF THE #OMPANY SHAREHOLDERS SHALL NOT BE ENTITLED TO RECEIVE SUCH REMUNERATION #HAIRMAN OF THE "OARD IS NOT ENTITLED TO AN ADDITIONAL MONTHLY RETAINER OR MEETING ALLOWANCE IF HE OR SHE CHAIRS ANY OF THE SUB COMMITTEES

4HE 0OLICY ABOVE IS THE SAME AS THAT OF THE YEAR 4HE 2EMUNERATION FOR EIGHT OF THE #OMPANY}S $IRECTORS IN IS AS FOLLOWS .AME OF #URRENT $IRECTORS

$R 0AIBOON ,IMPAPHAYOM -R !VIRUTH 7ONGBUDDHAPITAK -R 3URASAK 6AJASIT -RS 4ASANEE -ANOROT -R 3UPHADEJ 0OONPIPAT -R .G #HING 7AH -R #HAKREE 3UBPRAWONG $R !RNON 4UBTIANG

4OTAL

0OSITION

2EMUNERATION FOR "AHT

#HAIRMAN OF THE "OARD OF $IRECTORS #HAIRMAN OF THE !UDIT #OMMITTEE !UDIT #OMMITTEE !UDIT #OMMITTEE $IRECTOR $IRECTOR $IRECTOR $IRECTOR

!TTENDED ON *ANUARY AND RESIGNED EFFECTIVE &EBRUARY 2EMUNERATION FOR -ANAGEMENT 4EAM

4HE TOTAL AMOUNT OF REMUNERATIONS FOR OF THE MANAGEMENT TEAM AS OF $ECEMBER WAS CALCULATED AT "AHT MILLION COMPRISING OF SALARY BONUS AND PROVIDENT FUND AND OTHER BENEFITS 4HE MANAGEMENT TEAM MEANS %XECUTIVE #OMMITTEE AND THE #OMPANY}S MANAGEMENTS ACCORDING TO THE 3%#}S DEFINITION

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

/THER 2EMUNERATION

4HE #OMPANY ESTABLISHED AN %MPLOYEE 3TOCK /PTION 0LAN %3/0 PROGRAM AS A WAY TO RETAIN MOTIVATE AND REWARD THE #OMPANY}S DIRECTORS AND EMPLOYEES TO THE #OMPANY}S BEST BENEFIT 4HE %3/0 PROGRAM IS A REPEAT FIVE YEAR PROGRAM WHEREBY THE #OMPANY SHALL ALLOT THE GRANT OF WARRANTS ANNUALLY FOR FIVE CONSECUTIVE YEARS 4HE #OMPANY HAS SUBMITTED AN ANNUAL ALLOCATION OF WARRANTS TO THE ANNUAL SHAREHOLDERS} MEETING FOR APPROVAL !S OF $ECEMBER THE #OMPANY HAD ISSUED AND OFFERED ONE %3/0 PROGRAM AS FOLLOWS $ESCRIPTION

.UMBER OF WARRANTS GRANTED UNITS 0RICE %XPIRATION %XERCISE RATIO %XERCISE PRICE "AHT PER SHARE $ATE WARRANTS GRANTED %XERCISE PERIOD %XERCISE PERIOD OF WARRANTS %XERCISE DATE

'RANT

"AHT ZERO "AHT .OT MORE THAN FIVE YEARS FROM THE DATE THE WARRANTS ARE GRANTED -AY 4HE #OMPANY}S DIRECTORS AND EMPLOYEES CAN EXERCISE THE RIGHTS OF THE WARRANTS TO PURCHASE ORDINARY COMPANY SHARES AS DETAILED &IRST 9EAR $IRECTORS AND EMPLOYEES OF THE #OMPANY ARE ENTITLED TO EXERCISE ONE THIRD OF THEIR ALLOCATED WARRANTS TO PURCHASE ORDINARY SHARES ONE YEAR AFTER THE WARRANTS ARE ISSUED TO THEM UNTIL THE WARRANTS EXPIRE )N THE CASE THAT THE EXERCISE OF RIGHTS PURSUANT TO THE WARRANTS CREATES A FRACTION OF SHARES LESS THAN THE BOARD LOT DETERMINED BY THE 3TOCK %XCHANGE OF 4HAILAND SUCH FRACTION WILL BE EXERCISABLE IN THE NEXT EXERCISE OF RIGHTS 3ECOND 9EAR $IRECTORS AND EMPLOYEES OF THE #OMPANY ARE ENTITLED TO EXERCISE ONE THIRD OF THEIR ALLOCATED WARRANTS TO PURCHASE ORDINARY SHARES TWO YEARS AFTER THE WARRANTS ARE ISSUED TO THEM AND UNTIL THE WARRANTS EXPIRE )N THE CASE THAT THE EXERCISE OF RIGHTS PURSUANT TO THE WARRANTS CREATES A FRACTION OF SHARES LESS THAN THE BOARD LOT DETERMINED BY THE 3TOCK %XCHANGE OF 4HAILAND SUCH FRACTION WILL BE EXERCISABLE IN THE NEXT EXERCISE OF RIGHTS 4HIRD 9EAR $IRECTORS AND EMPLOYEES OF THE #OMPANY ARE ENTITLED TO EXERCISE THE REMAINDER OF THEIR ALLOCATED WARRANTS TO PURCHASE ORDINARY SHARES THREE YEARS AFTER THE WARRANTS ARE ISSUED TO THEM UNTIL THE WARRANTS EXPIRE )N THE CASE THAT THE EXERCISE OF RIGHTS PURSUANT TO THE WARRANTS CREATES A FRACTION OF SHARES LESS THAN THE BOARD LOT DETERMINED BY THE 3TOCK %XCHANGE OF 4HAILAND SUCH FRACTION WILL BE EXERCISABLE AT THE LAST EXERCISE OF RIGHTS 7ITHIN FIVE BUSINESS DAYS PRIOR TO EACH EXERCISE DATE EXCEPT FOR THE LAST EXERCISE PERIOD WHERE EXERCISE NOTICE MUST BE SUBMITTED FIFTEEN DAYS PRIOR TO THE LAST EXERCISE PERIOD "Y THE LAST BUSINESS DAY OF EACH MONTH

"ECAUSE THE #OMPANY MADE A DIVIDEND PAYOUT OF GREATER THAN OF NET PROFIT AFTER TAX IT WAS REQUIRED BY THE DOCUMENTS FILING TO THE 3%# TO ADJUST THE EXERCISE RATIO AND THE EXERCISE PRICE OF THE %3/0 WARRANTS WHICH WAS DONE IN .OVEMBER

!NNUAL 2EPORT

4HE ,IST OF $IRECTORS OF THE #OMPANY AND ITS SUBSIDIARIES AND -ANAGEMENT %NTITLED TO 2ECEIVE 7ARRANTS AND %MPLOYEES %NTITLED TO 2ECEIVE 7ARRANTS AT THE 2ATE %XCEEDING OF THE 7ARRANT TO BE )SSUED AND /FFERED FOR SALES ,IST OF DIRECTORS AND MANAGEMENT RECEIVING THE WARRANTS

-R 3OMPRASONG "OONYACHAI -RS 3UWIMOL +AEWKOON -R 6IKROM 3RIPRATAKS

'RANT 5NITS

2EPORT OF )NTEREST 4HE #OMPANY HAS ARRANGED FOR ALL DIRECTORS EXECUTIVE DIRECTORS AND EXECUTIVES AS DEFINED BY 3%# TO REPORT OF INTEREST UPON APPOINTMENT OR IF THERE IS ANY CHANGE AND REVIEW AT THE YEAR END 4RAINING AND $EVELOPMENT 4HE #OMPANY CONDUCTED AN ORIENTATION FOR A DIRECTOR DULY APPOINTED ON &EBRUARY AS WELL AS PROVIDED SEMINAR ON TECHNOLOGY AND SHARING VIEW ON MANAGEMENT ON !UGUST AND .OVEMBER RESPECTIVELY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

#ORPORATE 'OVERNANCE #ORPORATE 'OVERNANCE 0OLICY

4HE #OMPANY HAS FULL CONFIDENCE THAT A GOOD CORPORATE GOVERNANCE SYSTEM WHICH CONSISTS OF COMPETENT MANAGEMENT QUALIFIED AND ACCOUNTABLE DIRECTORS A MECHANISM OF CHECKS AND BALANCES FOR TRANSPARENT AND AUDITABLE OPERATIONS RESPECT FOR THE RIGHTS OF ALL SHAREHOLDERS AND EQUITABLE TREATMENT FOR ALL STAKEHOLDERS IS THE KEY FACTOR IN MAXIMIZING THE ECONOMIC VALUE OF THE #OMPANY AND INCREASING THE SUSTAINABLE LONG TERM RETURN ON INVESTMENT TO ITS SHAREHOLDERS 4HE #OMPANY INTRODUCED THE FOLLOWING CORPORATE GOVERNANCE POLICY SINCE .OVEMBER AND AMENDED AND UPDATED LASTLY ON -ARCH TO ALIGN IT WITH GOOD PRACTICES AND THE GUIDELINES RECOMMENDED BY THE 3TOCK %XCHANGE OF 4HAILAND 4HE POLICY HAS BEEN CONSISTENTLY COMMUNICATED TO THE "OARD EXECUTIVES AND EMPLOYEES FOR PRACTICES 4HE POLICY IS PRESENTED INTO CATEGORIES AS FOLLOWS "OARD OF $IRECTORS 2IGHTS AND %QUITABLE 4REATMENT OF 3HAREHOLDERS AND THE 2OLE TO 3TAKEHOLDERS $ISCLOSURE OF )NFORMATION AND 4RANSPARENCY )NTERNAL #ONTROL AND 2ISK -ANAGEMENT 3YSTEMS #ODE OF "USINESS %THICS 4HOSE WHO ARE INTERESTED IN THIS POLICY MAY DOWNLOAD FROM THE #OMPANY WEBSITE I E WWW AIS CO TH "OARD OF $IRECTORS

,EADERSHIP AND 6ISION 4HE "OARD OF $IRECTORS THE l"OARDm IS DETERMINED THAT THE #OMPANY AND ITS SUBSIDIARIES THE l#OMPANYm WILL LEAD AND SHAPE THE MULTI MEDIA COMMUNICATIONS MARKET IN 4HAILAND THROUGH INNOVATION CUSTOMER EXPERIENCE TECHNOLOGY AND PEOPLE CULTURE 4HE "OARD MUST HAVE LEADERSHIP SKILLS AND CLEAR VISION AND DEMONSTRATE RESPONSIBILITY ACCOUNTABILITY AND

INDEPENDENCE IN DECISION MAKING IN ORDER TO GOVERN THE #OMPANY FOR THE GREATEST BENEFIT OF ALL SHAREHOLDERS 4HE "OARD SHALL HAVE DUTIES AND RESPONSIBILITIES TOWARDS THE SHAREHOLDERS IN MONITORING THE EXECUTIVES} PERFORMANCE 3EGREGATION OF DUTIES BETWEEN THE "OARD AND THE EXECUTIVES SHALL BE CLEARLY DEFINED #OMPOSITION OF THE "OARD !PPOINTMENT AND )NDEPENDENCE 4HE "OARD SHALL BE COMPOSED OF EXPERTS WITH A WIDE RANGE OF EXPERIENCE IN VARIOUS FIELDS 4HERE SHALL BE SUFFICIENT DIRECTORS TO GOVERN AND SUPERVISE THE #OMPANY NOT LESS THAN FIVE DIRECTORS AS REQUIRED BY LAW SHALL SIT ON THE "OARD !T LEAST ONE DIRECTOR SHALL BE EXPERIENCED IN THE AREA OF TELECOMMUNICATIONS AND AT LEAST ONE DIRECTOR SHALL BE EXPERIENCED IN THE AREA OF FINANCE AND ACCOUNTING 4HE "OARD SHALL BE REPRESENTATIVE OF ALL SHAREHOLDERS NOT OF A PARTICULAR GROUP OF SHAREHOLDERS !T LEAST ONE THIRD OF THE "OARD AND NOT LESS THAN FOUR PERSONS MUST BE INDEPENDENT DIRECTORS -ORE THAN ONE HALF OF THE "OARD MUST BE NON EXECUTIVE DIRECTORS IN ORDER TO ENSURE A GOOD BALANCE BETWEEN EXECUTIVE AND NON EXECUTIVE MEMBERS 4HE "OARD HAS A POLICY WHEREBY THE CONTROLLING SHAREHOLDERS OF THE #OMPANY ARE PROPORTIONALLY REPRESENTED 4HE APPOINTMENT OF MEMBERS OF THE "OARD SHALL COMPLY WITH THE #OMPANY}S !RTICLES OF !SSOCIATION AND ALL RELEVANT LAWS IN 4HAILAND 3ELECTION OF DIRECTORS SHALL BE TRANSPARENT CLEAR AND PROCESSED THROUGH THE .OMINATION AND #ORPORATE 'OVERNANCE #OMMITTEE #ONSIDERATION SHALL BE GIVEN TO THE EDUCATIONAL AND PROFESSIONAL BACKGROUND OF THE CANDIDATES 3UFFICIENT INFORMATION SHALL BE PROVIDED TO THE "OARD AND ALL SHAREHOLDERS FOR DECISION MAKING ! DIRECTOR}S TERM OF OFFICE IS DEFINED IN THE #OMPANY}S !RTICLES OF !SSOCIATION ! RETIRED

!NNUAL 2EPORT

DIRECTOR CAN BE RE ELECTED (OWEVER THE "OARD HAS ADOPTED A GENERAL POLICY THAT AS REGARDS INDEPENDENT DIRECTORS WHO HAVE COMPLETED A TOTAL OF NINE YEARS OR THREE CONSECUTIVE TERMS THE "OARD SHALL REVIEW THEIR RESPECTIVE INDEPENDENT QUALIFICATION EACH YEAR !MENDED AND EFFECTIVE ON -ARCH

#HAIRMAN OF THE "OARD AND #HAIRMAN OF THE %XECUTIVE #OMMITTEE "OTH THE #HAIRMAN OF THE "OARD AND THE #HAIRMAN OF THE %XECUTIVE #OMMITTEE MUST BE COMPETENT AND POSSESS APPROPRIATE EXPERIENCE AND QUALIFICATIONS FOR THEIR POSITIONS )N ORDER TO MAINTAIN A BALANCE BETWEEN THE SUPERVISORY AND MANAGEMENT FUNCTIONS OF THE #OMPANY ONE PERSON CANNOT HOLD BOTH THESE POSITIONS SIMULTANEOUSLY 4HE #HAIRMAN OF THE "OARD IS A NON EXECUTIVE DIRECTOR THE LEADER OF THE "OARD AND HAS DUTIES AS THE CHAIRMAN OF BOTH "OARD AND SHAREHOLDERS} MEETINGS 4HE #HAIRMAN OF THE %XECUTIVE #OMMITTEE SHALL BE THE HEAD AND LEADER OF THE #OMPANY}S EXECUTIVES AND BE RESPONSIBLE TO THE "OARD FOR MANAGING THE #OMPANY IN ORDER TO ACHIEVE ALL PLANNED OBJECTIVES 1UALIFICATIONS AND 2EQUIREMENTS FOR THE "OARD ! DIRECTOR MUST BE CAPABLE AND HONEST DISPLAY THE UTMOST INTEGRITY CONDUCT THE BUSINESS ETHICALLY AND DEVOTE SUFFICIENT TIME TO THE #OMPANY IN ORDER TO PERFORM HIS OR HER DUTIES PROFESSIONALLY ! DIRECTOR SHALL POSSESS NECESSARY QUALIFICATIONS FOR HIS OR HER POSITION AND NOT BE DISQUALIFIED IN ANY WAY ACCORDING TO THE 0UBLIC #OMPANY ,IMITED !CT " % OR OTHER RELATED LAWS ! DIRECTOR CAN SIT ON THE BOARD OF OTHER COMPANIES PROVIDING THIS DOES NOT INTERFERE WITH THE PERFORMANCE OF HIS OR HER DUTIES AT THE #OMPANY )NDEPENDENT DIRECTORS SHALL MEET THE SAME QUALIFICATIONS STIPULATED BY THE 3TOCK %XCHANGE OF 4HAILAND AND THE 3ECURITIES AND %XCHANGE

#OMMISSION )NDEPENDENT DIRECTORS HAVE A DUTY TO PROTECT THE INTERESTS OF EVERY SHAREHOLDER IN A FAIR AND IMPARTIAL MANNER IN ORDER TO AVOID ANY CONFLICT OF INTERESTS THAT MAY ARISE 4HEY SHALL ALSO ATTEND THE "OARD MEETINGS AND EXPRESS THEIR COMMENTS AND OPINIONS FROM AN INDEPENDENT VIEWPOINT )NDEPENDENT DIRECTORS SHALL POSSESS THE FOLLOWING QUALIFICATIONS HOLDING SHARES NOT EXCEEDING OF THE TOTAL NUMBER OF VOTING RIGHTS OF THE #OMPANY ITS PARENT COMPANY SUBSIDIARY AFFILIATE OR JURISTIC PERSON WHICH MAY HAVE CONFLICTS OF INTEREST INCLUDING THE SHARES HELD BY RELATED PERSONS OF THE INDEPENDENT DIRECTOR NEITHER BEING NOR HAVING BEEN AN EXECUTIVE DIRECTOR EMPLOYEE STAFF OR ADVISOR WHO RECEIVES SALARY OR A CONTROLLING PERSON OF THE #OMPANY ITS PARENT COMPANY SUBSIDIARY AFFILIATE SAME LEVEL SUBSIDIARY OR JURISTIC PERSON WHO MAY HAVE CONFLICTS OF INTEREST !UDIT #OMMITTEE -EMBER WHO SHALL BE APPOINTED ON OR AFTER *ULY SHALL HAVE ENDED THE FOREGOING RELATIONSHIP NOT LESS THAN TWO YEARS PRIOR TO THE DATE OF APPOINTMENT NOT HAVING A BUSINESS RELATIONSHIP WITH THE #OMPANY ITS PARENT COMPANY SUBSIDIARY AFFILIATE OR JURISTIC PERSON WHO MAY HAVE CONFLICTS OF INTEREST IN THE MANNER WHICH MAY INTERFERE WITH HIS INDEPENDENT JUDGMENT AND NEITHER BEING NOR HAVING BEEN A MAJOR SHAREHOLDER NON INDEPENDENT DIRECTOR OR EXECUTIVE OF ANY PERSON HAVING BUSINESS RELATIONSHIP WITH THE #OMPANY ITS PARENT COMPANY SUBSIDIARY AFFILIATE OR JURISTIC PERSON WHO MAY HAVE CONFLICTS OF INTEREST !UDIT #OMMITTEE -EMBER WHO SHALL BE APPOINTED ON OR AFTER *ULY SHALL HAVE ENDED THE FOREGOING RELATIONSHIP NOT LESS THAN TWO YEARS PRIOR TO THE DATE OF APPOINTMENT 4HE TERM lBUSINESS RELATIONSHIPm AFOREMENTIONED UNDER PARAGRAPH ONE INCLUDES ANY NORMAL BUSINESS TRANSACTION RENTAL OR LEASE OF IMMOVABLE PROPERTY TRANSACTION RELATING TO ASSETS OR SERVICES OR GRANT OR

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

RECEIPT OF FINANCIAL ASSISTANCE THROUGH RECEIVING OR EXTENDING LOANS GUARANTEE PROVIDING ASSETS AS COLLATERAL INCLUDING ANY OTHER SIMILAR ACTIONS WHICH RESULT IN THE #OMPANY OR ITS COUNTERPARTY BEING SUBJECT TO INDEBTEDNESS PAYABLE TO THE OTHER PARTY IN THE AMOUNT OF THREE PERCENT OR MORE OF THE NET TANGIBLE ASSETS OF THE #OMPANY OR "AHT TWENTY MILLION OR MORE WHICHEVER IS LOWER 4HE AMOUNT OF SUCH INDEBTEDNESS SHALL BE CALCULATED ACCORDING TO THE CALCULATION METHOD FOR VALUE OF CONNECTED TRANSACTIONS UNDER THE .OTIFICATION OF THE #OMMISSION OF THE 3TOCK %XCHANGE OF 4HAILAND 2E $ISCLOSURE OF )NFORMATION AND !CT OF ,ISTED #OMPANIES #ONCERNING THE #ONNECTED 4RANSACTIONS MUTATIS MUTANDIS 4HE CONSIDERATION OF SUCH INDEBTEDNESS SHALL INCLUDE INDEBTEDNESS TAKING PLACE DURING THE COURSE OF ONE YEAR PRIOR TO THE DATE ON WHICH THE BUSINESS RELATIONSHIP WITH THE PERSON COMMENCES NOT BEING A PERSON RELATED BY BLOOD OR REGISTRATION UNDER LAWS SUCH AS IN THE MANNER OF FATHER MOTHER SPOUSE SIBLING AND CHILD INCLUDING SPOUSE OF THE CHILDREN EXECUTIVES MAJOR SHAREHOLDERS CONTROLLING PERSONS OR PERSONS TO BE NOMINATED AS EXECUTIVE OR CONTROLLING PERSONS OF THE #OMPANY OR ITS SUBSIDIARY NOT BEING A DIRECTOR WHO HAS BEEN APPOINTED AS A REPRESENTATIVE OF THE #OMPANY}S DIRECTOR MAJOR SHAREHOLDER OR SHAREHOLDERS WHO ARE RELATED TO THE #OMPANY}S MAJOR SHAREHOLDER NEITHER BEING NOR HAVING BEEN AN AUDITOR OF THE #OMPANY ITS PARENT COMPANY SUBSIDIARY AFFILIATE OR JURISTIC PERSON WHO MAY HAVE CONFLICTS OF INTEREST AND NOT BEING A MAJOR SHAREHOLDER NON INDEPENDENT DIRECTOR EXECUTIVE OR PARTNER OF AN AUDIT FIRM WHICH EMPLOYS AUDITORS OF THE #OMPANY ITS PARENT COMPANY SUBSIDIARY AFFILIATE OR JURISTIC PERSON WHO MAY HAVE CONFLICTS OF INTEREST !UDIT #OMMITTEE -EMBER WHO SHALL BE APPOINTED ON OR AFTER *ULY SHALL HAVE ENDED THE FOREGOING RELATIONSHIP NOT LESS THAN TWO YEARS PRIOR TO THE DATE OF APPOINTMENT NEITHER BEING NOR HAVING BEEN ANY PROFESSIONAL ADVISOR INCLUDING LEGAL ADVISOR OR FINANCIAL ADVISOR

WHO RECEIVES AN ANNUAL SERVICE FEE EXCEEDING "AHT TWO MILLION FROM THE #OMPANY ITS PARENT COMPANY SUBSIDIARY AFFILIATE OR JURISTIC PERSON WHO MAY HAVE CONFLICTS OF INTEREST AND NEITHER BEING NOR HAVING BEEN A MAJOR SHAREHOLDER NON INDEPENDENT DIRECTOR EXECUTIVE OR PARTNER OF THE PROFESSIONAL ADVISOR !UDIT #OMMITTEE -EMBER WHO SHALL BE APPOINTED ON OR AFTER *ULY SHALL HAVE ENDED THE FOREGOING RELATIONSHIP NOT LESS THAN TWO YEARS PRIOR TO THE DATE OF APPOINTMENT NOT BEING A DIRECTOR ASSIGNED BY THE "OARD OF $IRECTORS TO TAKE PART IN THE BUSINESS DECISION OF THE #OMPANY ITS PARENT COMPANY SUBSIDIARY AFFILIATE SAME LEVEL SUBSIDIARY OR JURISTIC PERSON WHO MAY HAVE CONFLICTS OF INTEREST NOT BEING A DIRECTOR OF OTHER LISTED COMPANIES WHICH ARE THE PARENT COMPANY SUBSIDIARY OR SAME LEVEL SUBSIDIARY BEING ABLE TO PERFORM DUTIES OR EXPRESS OPINIONS OR REPORTS AS ASSIGNED BY THE "OARD OF $IRECTORS WITHOUT ANY CHARACTERISTICS WHICH RENDER HIM INCAPABLE OF EXPRESSING INDEPENDENT OPINIONS WITH REGARD TO THE #OMPANY}S BUSINESS AFFAIRS -AJOR 2ESPONSIBILITIES AND 3COPE OF $UTIES OF THE "OARD 0ERFORM ITS DUTIES WITH HONESTY INTEGRITY AND PRUDENCE IN ACCORDANCE WITH THE LAW AND THE #OMPANY}S OBJECTIVES AND ARTICLES OF ASSOCIATION INCLUDING THE RESOLUTIONS OF SHAREHOLDERS} MEETINGS AND CAREFULLY PROTECT THE #OMPANY}S INTERESTS 3ET OUT THE VISION POLICY AND DIRECTION OF THE #OMPANY}S OPERATIONS AND SUPERVISE THE MANAGEMENT TEAM TO ACT IN ACCORDANCE WITH PLANS WHICH ARE SET OUT EFFICIENTLY AND EFFECTIVELY AND THEREBY MAXIMIZE THE ECONOMIC VALUE AND WEALTH OF THE #OMPANY AND ITS SHAREHOLDERS #ONSIDER AND APPROVE MAJOR ISSUES SUCH AS LARGE INVESTMENTS POLICY MANAGEMENT AUTHORITY AND ANY TRANSACTIONS AS PRESCRIBED BY LAW

!NNUAL 2EPORT

!PPROVE OR AGREE TO ALL MAJOR RELATED TRANSACTIONS BETWEEN THE #OMPANY AND ITS SUBSIDIARIES IN COMPLIANCE WITH THE RELEVANT NOTIFICATIONS REGULATIONS AND GUIDELINES OF THE 3TOCK %XCHANGE OF 4HAILAND !SSESS THE PERFORMANCE OF THE %XECUTIVE #HAIRMAN AND THE EXECUTIVE DIRECTORS AND FIX APPROPRIATE REMUNERATION ON A REGULAR BASIS "E RESPONSIBLE FOR OVERSEEING OPERATIONAL RESULTS AND THE MANAGEMENT TEAM}S PERFORMANCE TO ENSURE DUE ATTENTIVENESS AND CARE !RRANGE APPROPRIATE ACCOUNTING SYSTEMS INCLUDING THE PRODUCTION OF FINANCIAL REPORTS AND A RELIABLE AUDITING SYSTEM OVERSEE AND MONITOR THE EFFECTIVENESS AND EFFICIENCY OF THE INTERNAL CONTROL INTERNAL AUDIT AND RISK MANAGEMENT SYSTEMS %NSURE AVOIDANCE OF CONFLICTS OF INTEREST AMONGST THE #OMPANY}S STAKEHOLDERS 3UPERVISE BUSINESS OPERATIONS TO ENFORCE ETHICAL WORK STANDARDS !NNUALLY REVIEW THE #OMPANY}S CORPORATE GOVERNANCE POLICY AND ASSESS DUE COMPLIANCE 2EPORT ON THE EXECUTION OF THE "OARD}S RESPONSIBILITY TO PREPARE FINANCIAL REPORTS ALONG WITH THE EXTERNAL AUDITOR}S REPORT IN THE ANNUAL REPORT COVERING KEY ISSUES ACCORDING TO THE #OMPANY}S POLICY STATEMENT AND THE 3TOCK %XCHANGE OF 4HAILAND}S #ODE OF "EST 0RACTICES FOR $IRECTORS OF A ,ISTED #OMPANY "OARD OF $IRECTORS} -EETING 4HE "OARD OF $IRECTORS IS SCHEDULED TO CONVENE AT LEAST PRE DETERMINED MEETINGS IN A YEAR AND WHEN DEEMED NECESSARY THE #HAIRMAN OF THE "OARD OF $IRECTORS MAY CALL EXTRAORDINARY MEETINGS 4HE #HAIRMAN OR 6ICE #HAIRMAN AS DELEGATED SHALL DISTRIBUTE A CLEARLY STATED MEETING AGENDA ALONG WITH INVITATIONS AND SUFFICIENT SUPPLEMENTARY DOCUMENTATION AT LEAST SEVEN DAYS BEFORE EVERY MEETING IN ORDER THAT INFORMATION PERTAINING TO THE MEETING CAN BE STUDIED IN GOOD TIME 4HE #HAIRMAN OF THE "OARD SHALL PRESIDE OVER THE MEETINGS BE RESPONSIBLE FOR MONITORING THE PROCEEDINGS AND ALLOCATE SUFFICIENT TIME TO EACH ITEM

ON THE AGENDA FOR THE DIRECTORS TO DISCUSS EXPRESS THEIR OPINIONS INDEPENDENTLY AND REPRESENT ALL THE SHAREHOLDERS AND INTERESTED PERSONS EQUALLY 4HE RELEVANT MEMBERS OF THE MANAGEMENT TEAM ARE ALSO REQUIRED TO PROVIDE THE NECESSARY INFORMATION FOR CONSIDERATION OF IMPORTANT MATTERS 4HE #OMPANY 3ECRETARY IS RESPONSIBLE FOR SUPPORTING THE "OARD OF $IRECTORS COORDINATING BETWEEN THE "OARD AND THE MANAGEMENT PUBLISHING AND CIRCULATING OF "OARD MINUTES WITHIN FOURTEEN DAYS AFTER EACH MEETING (E SHE IS RESPONSIBLE FOR FILING THE MINUTES AND DIRECTORS} PERSONAL INFORMATION )N ADDITION HE SHE IS ALSO RESPONSIBLE FOR ASSISTING THE "OARD TO PERFORM THEIR DUTIES AS REQUIRED BY LAW THE #OMPANY}S ARTICLES OF ASSOCIATION AND THE RESOLUTIONS OF SHAREHOLDERS} MEETINGS PROMOTING THE GOOD CORPORATE GOVERNANCE AND BEING A CONTACT CENTER FOR INVESTOR AS WELL AS PERFORMING OTHER TASKS AS STIPULATED BY LAWS )N THE "OARD OF $IRECTORS CONVENED A TOTAL OF SEVEN REGULAR AND EXTRAORDINARY MEETINGS WITH ATTENDANCES AS DETAILED BELOW $R 0AIBOON ,IMPAPHAYOM ATTENDANCES -R !VIRUTH 7ONGBUDDHAPITAK ATTENDANCES -RS 4ASANEE -ANOROT ATTENDANCES -R 3URASAK 6AJASIT ATTENDANCES -R 3UPHADEJ 0OONPIPAT ATTENDANCES -R !LLEN ,EW 9OONG +EONG ATTENDANCE -R 9EO %NG #HOON ATTENDANCES -R 6IKROM 3RIPRATAKS ATTENDANCES -R 3OMPRASONG "OONYACHAI ATTENDANCES -R .G #HING 7AH ATTENDANCES $R !RNON 4UBTIANG ATTENDANCES -R #HAKREE 3UBPRAWONG ATTENDANCE !PPOINTED TO BE A DIRECTOR REPLACING -R #HAKREE 3UBPRAWONG ON &EBRUARY 2ESIGNED FROM DIRECTOR}S POSITION ON &EBRUARY

.ON EXECUTIVE $IRECTORS 3ESSIONS 4HE NON EXECUTIVE DIRECTORS SHALL CONDUCT MEETINGS WITHOUT THE PRESENCE OF EXECUTIVE DIRECTORS AT LEAST ONCE A YEAR 4HIS IS TO GIVE AN OPPORTUNITY TO DISCUSS ANY SUBJECTS OF INTEREST RELATED TO THE BUSINESS OPERATIONS OF THE #OMPANY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4HE #HAIRMAN OF THE "OARD SHALL PRESIDE OVER THESE EXECUTIVE SESSIONS )F THE #HAIRMAN OF THE "OARD IS UNABLE TO ATTEND THE DIRECTORS WHO ARE PRESENT SHALL SELECT AND APPOINT ONE OF THEIR MEMBERS TO CHAIR THE MEETING 4HE #OMPANY SHALL PROVIDE A SECRETARY TO THESE EXECUTIVE SESSIONS 4HERE WAS NON EXECUTIVE DIRECTOR SESSION IN THE YEAR 3UCCESSION 0LAN ! SUCCESSION PLAN FOR THE #HAIRMAN OF THE %XECUTIVE #OMMITTEE AND SENIOR EXECUTIVES SHALL BE DEVELOPED IN ORDER TO MAINTAIN THE CONFIDENCE OF SHAREHOLDERS AND STAKEHOLDERS AND ALLOW BUSINESS OPERATIONS TO CONTINUE WITHOUT INTERRUPTION WHEN THESE POSITIONS BECOME VACANT 4HE "OARD HAS AUTHORIZED THE .OMINATION AND #ORPORATE 'OVERNANCE #OMMITTEE TO SET UP SUCCESSION PLANNING CRITERIA FOR THE #HAIRMAN OF THE %XECUTIVE #OMMITTEE WHENEVER THIS POSITION BECOMES VACANT 4HE SUCCESSION PLAN SHALL BE REVIEWED ANNUALLY AND THE #HAIRMAN OF THE %XECUTIVE #OMMITTEE SHALL UPDATE THE "OARD ON A REGULARLY BASIS #OMMUNICATION WITH -ANAGEMENT 4HE DIRECTORS SHALL BE ALLOWED TO ACCESS AND COMMUNICATE DIRECTLY WITH THE MANAGEMENT TEAM AND THE 3ECRETARY TO THE "OARD (OWEVER THIS ACCESS AND COMMUNICATION SHOULD NOT INTERFERE WITH OR INTERRUPT THE #OMPANY}S NORMAL BUSINESS OPERATIONS 2EMUNERATION 4HE REMUNERATION FOR THE #OMPANY}S DIRECTORS AND EXECUTIVES SHALL BE IN LINE WITH THEIR DUTIES RESPONSIBILITIES AND CONTRIBUTION AND BE COMPARABLE TO INDUSTRY STANDARDS IN ORDER TO RETAIN AND MOTIVATE QUALIFIED PEOPLE 4HE 2EMUNERATION #OMMITTEE SHALL CONSIDER AND PROPOSE ADEQUATE AND APPROPRIATE COMPENSATION TO THE "OARD AND SHAREHOLDERS ON AN ANNUAL BASIS FOR THEIR APPROVAL

4RAINING AND $EVELOPMENT ! NEWLY APPOINTED DIRECTOR SHALL BE PROVIDED WITH ALL NECESSARY DETAILS ABOUT THE #OMPANY APPLICABLE LAWS AND REGULATIONS AND INFORMATION ON THE CURRENT BUSINESS ENVIRONMENT IN ORDER TO FACILITATE HIS OR HER DUTIES ! CONTINUAL TRAINING AND DEVELOPMENT PROGRAMMED WILL ALSO BE PROVIDED TO EQUIP EACH NEW DIRECTOR WITH ALL THE NECESSARY SKILLS REQUIRED TO DISCHARGE HIS OR HER DUTIES AND GOVERN THE #OMPANY EFFICIENTLY "OARD !SSESSMENT 4HE "OARD SHALL EVALUATE ITS OWN PERFORMANCE ANNUALLY IN ORDER TO IMPROVE THIS AND ENSURE THAT IT PERFORMS ITS DUTIES ACCORDING TO THE APPROVED CORPORATE GOVERNANCE POLICY AND OR THE LATEST GOOD PRACTICES 2IGHTS AND %QUITABLE 4REATMENT OF 3HAREHOLDERS AND THE 2OLE TO 3TAKEHOLDERS

3HAREHOLDERS} 2IGHTS AND %QUITABLE 4REATMENT 4HE "OARD RESPECTS THE SHAREHOLDERS} RIGHTS AND HAS A DUTY TO PROTECT THE BENEFITS OF EVERY SHAREHOLDER EQUITABLY REGARDLESS OF WHETHER THEY ARE RETAIL LOCAL OR FOREIGN %VERY SHAREHOLDER IS ENTITLED TO THE RIGHTS AND EQUITABLE TREATMENT DETAILED BELOW 4HE RIGHT TO RECEIVE SHARE CERTIFICATES AND SHARE TRANSFERS AND TO BE SUFFICIENTLY INFORMED OF OPERATING RESULTS AND MANAGEMENT POLICIES ON A TIMELY BASIS 4HE RIGHT TO AN EQUITABLE DIVIDEND 4HE RIGHT TO PARTICIPATE IN MEETINGS VOTE AND MAKE RECOMMENDATIONS ON DECISIONS CONCERNING MAJOR CORPORATE ACTIONS SUCH AS AMENDMENTS TO THE !RTICLES OF !SSOCIATION APPOINTMENTS TO THE "OARD APPOINTMENT OF THE #OMPANY}S EXTERNAL AUDITORS AND ISSUANCE OF NEW SHARE CAPITAL 4HE RIGHT TO ELECT DIRECTORS )N ADDITION TO THE ABOVE RIGHTS EVERY SHAREHOLDER IS ENTITLED TO THE RIGHTS AND EQUITABLE TREATMENT STIPULATED IN THE #OMPANY}S !RTICLES OF !SSOCIATION AND ALL RELEVANT LAWS

!NNUAL 2EPORT

3HAREHOLDERS} -EETINGS 4HE #OMPANY HAS A POLICY TO CONDUCT SHAREHOLDERS} MEETINGS ACCORDING TO THE LAWS AND GUIDELINES PRESCRIBED BY REGULATORY BODIES )N EACH SHAREHOLDER}S MEETING EVERY SHAREHOLDER HAS THE RIGHT TO GIVE HIS OR HER OPINION AND QUERY ANY OF THE INFORMATION PRESENTED WHICH IS RELEVANT TO THE AGENDA AND THE ISSUES BEING DISCUSSED 4HE CHAIRMAN OF THE MEETING SHALL ALLOCATE AN APPROPRIATE PERIOD OF TIME FOR EACH ITEM ON THE AGENDA AND ENCOURAGE ALL ATTENDEES TO PARTICIPATE IN THE DISCUSSION AND EXPRESS THEIR OPINIONS 4HE #OMPANY INVITES SHAREHOLDERS TO PROPOSE AGENDA ITEM IN ADVANCE AND TO NOMINATE THE QUALIFIED PERSON AS THE #OMPANY}S DIRECTOR ON ITS !NNUAL 'ENERAL -EETING OF 3HAREHOLDERS 4HE #OMPANY WILL ANNOUNCE THE CRITERIA FOR SHAREHOLDER TO PROPOSE AGENDA CHANNEL FOR SUBMITTING PROPOSALS AND CONSIDERATION PROCEDURES TO THE 3TOCK %XCHANGE OF 4HAILAND AND ON THE #OMPANY}S WEBSITE IN ACCORDANCE WITH THE PRINCIPLE OF GOOD CORPORATE POLICY RELATING TO THE PROMOTING OF SHAREHOLDERS} RIGHT )N THE #OMPANY HELD ITS !NNUAL 'ENERAL -EETING OF 3HAREHOLDERS ON !PRIL DURING HOURS AT 3HINAWATRA 4OWER ))) 6IBHAVADEE 2ANGSIT 2OAD #HATUCHAK "ANGKOK )N THE MEETING VOTING WAS UNDERTAKEN SEQUENTIALLY ACCORDING TO THE AGENDA AND EACH AGENDA WAS APPROVED BY THE SHAREHOLDERS 4HE #OMPANY ALLOWED SHAREHOLDERS TO PROPOSE AGENDA ON THE !NNUAL 'ENERAL -EETING OF 3HAREHOLDERS AND TO NOMINATE QUALIFIED PERSON TO BE ELECTED AS THE #OMPANY}S DIRECTOR IN ADVANCE IN ACCORDANCE WITH THE PRINCIPLE OF GOOD CORPORATE POLICY RELATING TO THE PROMOTION OF SHAREHOLDERS} RIGHTS &OR THE !NNUAL 'ENERAL -EETING OF 3HAREHOLDERS DURING .OVEMBER TO *ANUARY THE #OMPANY ALSO ANNOUNCED TO THE 3TOCK %XCHANGE OF 4HAILAND AND ON THE #OMPANY}S WEBSITE HTTP INVESTOR AIS CO TH INVITING ITS SHAREHOLDERS TO PROPOSE AGENDA AND TO NOMINATE QUALIFIED PERSON TO BE ELECTED AS THE #OMPANY}S DIRECTOR AT THE SHAREHOLDERS} MEETING

!T EACH SHAREHOLDER}S MEETING THE #OMPANY SHALL SERVE A NOTICE ONCE COMPLETELY PREPARED TO SHAREHOLDERS NOT LESS THAN FOURTEEN DAYS IN ADVANCE AND POSTED VISIBLY ON THE #OMPANY}S WEBSITE AT HTTP INVESTOR AIS CO TH NOT LESS THAN THIRTY DAYS IN ADVANCE 4HEREFORE THE SHAREHOLDERS SHALL HAVE ACCESS TO INFORMATION PRIOR TO THE MEETING %ACH AGENDA SHALL CONTAIN OPINION BY THE "OARD OF $IRECTORS AND THE MINUTES OF THE MEETING SHALL BE ACCURATELY RECORDED FOR REVIEW BY SHAREHOLDERS 4HE NOTICE CONTAINS DETAIL INFORMING SHAREHOLDERS TO BRING ALL NECESSARY DOCUMENTS TO EACH MEETING SO AS TO PRESERVE THEIR VOTING RIGHTS /N THE DAY OF THE MEETING SHAREHOLDERS CAN REGISTER THEIR RIGHT HOURS BEFORE THE MEETING COMMENCES )N EACH MEETING AT LEAST ONE INDEPENDENT DIRECTOR SHALL BE APPOINTED AS A PROXY FOR SHAREHOLDERS WHO CANNOT ATTEND THE MEETING AND EVERY PARTY SHALL BE INFORMED BEFOREHAND IN THE NOTIFICATION OF THE MEETING %VERY SHAREHOLDER SHALL HAVE THE RIGHT TO VOTE SEPARATELY FOR EACH ITEM ON THE AGENDA 4HE "OARD SHALL NOT AGGREGATE IRRELEVANT MATTERS AND REQUEST APPROVAL IN ONE RESOLUTION )T IS THE DUTY OF ALL DIRECTORS TO ATTEND EVERY SHAREHOLDER}S MEETING IN ORDER TO ANSWER ANY QUERIES THE SHAREHOLDERS MIGHT HAVE #OMMUNICATION WITH 3HAREHOLDERS 4HE #OMPANY HAS EMPHASIZED ON THE DIRECT COMMUNICATION WITH EACH SHAREHOLDER 3HAREHOLDERS CAN SEND THEIR SUGGESTIONS OPINIONS OR QUESTIONS ON THE #OMPANY}S OPERATIONS BY EMAIL TO DIRECTORS EXECUTIVES OR THE #OMPANY 3ECRETARY AT COMPANYSECRETARY AIS CO TH 4HE #OMPANY DELEGATES MEMBERS OF THE "OARD ESPECIALLY THE #HAIRMAN OF THE "OARD AND #HAIRMAN OF THE #OMMITTEE TO ATTEND ITS ANNUAL MEETING OF SHAREHOLDERS AND THUS ANSWER ANY ENQUIRES RAISED BY SHAREHOLDERS )N ADDITION THE !UDIT #OMMITTEE COMPRISED OF INDEPENDENT DIRECTORS SHALL ATTEND EVERY MEETING 4HE #HAIRMAN OF THE MEETING OR ANY PERSON SO DELEGATED HAS THE RESPONSIBILITY OF ALLOCATING ADEQUATE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

TIME TO SHAREHOLDERS AND ENCOURAGING SHAREHOLDERS TO EXPRESS OPINIONS GIVE RECOMMENDATIONS AND RAISE QUESTIONS DURING THE MEETING 4HE #HAIRMAN MUST ALSO FACILITATE EQUAL OPPORTUNITIES FOR SHAREHOLDERS IN ORDER TO AUDIT THE #OMPANY}S OPERATIONS )N ADDITION QUESTIONS ISSUES OR IMPORTANT OPINIONS ARE RECORDED IN THE MINUTES 2OLE TO 3TAKEHOLDERS 4HE #OMPANY IS AWARE OF THE RIGHTS OF STAKEHOLDERS AND HAS A POLICY TO ENSURE THE IMPORTANCE OF THESE RIGHTS BY THE APPROPRIATE PRIORITIZATION OF ALL STAKEHOLDERS AS FOLLOWS SHAREHOLDERS EMPLOYEES EXECUTIVES CUSTOMERS PARTNERS CREDITORS AND SOCIETY #OOPERATION BETWEEN STAKEHOLDERS SHALL BE ESTABLISHED ACCORDING TO THEIR ROLES AND RESPONSIBILITIES SO THAT THE #OMPANY CAN RUN ITS OPERATIONS SMOOTHLY AND EFFECTIVELY IN ORDER TO BENEFIT ALL GROUPS OF STAKEHOLDERS FAIRLY $ISCLOSURE OF )NFORMATION AND 4RANSPARENCY

2OLES AND $UTIES OF THE "OARD 2EGARDING )NFORMATION $ISCLOSURE AND 4RANSPARENCY )T IS THE DUTY OF THE "OARD TO DISCLOSE FINANCIAL INFORMATION OPERATING PERFORMANCE AND OTHER RELEVANT INFORMATION ACCURATELY COMPLETELY THOROUGHLY AND IN A TIMELY MANNER TO ALL SHAREHOLDERS AND STAKEHOLDERS IN THE #OMPANY 4HE #OMPANY HAS SET UP THE )NVESTOR 2ELATIONS DEPARTMENT THAT REGULARLY COMMUNICATES WITH THE SHAREHOLDERS INVESTORS AND ANALYSTS 4HE $EPARTMENT MAINTAINS ITS REGULAR CONTACT THROUGH EMAIL AT INVESTOR AIS CO TH OR TELEPHONE AT OR ITS WEBSITE HTTP INVESTOR AIS CO TH )N ADDITION THE #OMPLIANCE DEPARTMENT IS RESPONSIBLE FOR INFORMATION DISCLOSURE TO THE 3TOCK %XCHANGE OF 4HAILAND 3%4 AND THE 3ECURITIES AND %XCHANGE #OMMISSION 3%# TO ENSURE THAT THE #OMPANY COMPLIES WITH THE LAWS AND REGULATIONS 4HE #OMPANY ARRANGES AN ANNUAL INVESTOR DAY FOR FUND MANAGERS AND ANALYSTS TO GAIN MORE UNDERSTANDING OF THE #OMPANY}S ONGOING BUSINESS AND INSIGHTS TO THE #OMPANY}S OPERATIONS UNDER VARIOUS BUSINESS UNITS

4HE #OMPANY HAS A POLICY TO DISCLOSE THE FOLLOWING INFORMATION TO THE PUBLIC 4HE #OMPANY}S OBJECTIVES 4HE #OMPANY}S FINANCIAL STATUS AND OPERATING PERFORMANCE SHAREHOLDING STRUCTURE AND VOTING RIGHTS .AME LISTS OF DIRECTORS AND SUB COMMITTEE MEMBERS #HAIRMAN OF THE %XECUTIVE #OMMITTEE #HIEF %XECUTIVE /FFICER AND DIRECTORS} REMUNERATIONS 2ISK FACTORS AND RISK MANAGEMENT POLICES ON MATERIAL AND FORESEEABLE RISKS BOTH OPERATIONAL AND FINANCIAL #ORPORATE GOVERNANCE STRUCTURES AND POLICIES INCLUDING THE RESPONSIBILITY OF THE "OARD REGARDING FINANCIAL REPORTS THE REPORTS OF THE #HAIRMAN OF THE !UDIT #OMMITTEE AND ALL OTHER RELATED REPORTS 4HE TOTAL ATTENDANCE OF EACH DIRECTOR AND OR EACH SUB COMMITTEE MEMBER AT THEIR RESPECTIVE MEETINGS SHALL BE COMPARED WITH THE TOTAL NUMBER OF MEETINGS OF THE "OARD AND OR THE SUB COMMITTEES IN EACH YEAR AND SHALL BE DISCLOSED IN THE ANNUAL REPORT )N ADDITION THE #OMPANY IS UNDER OBLIGATION TO DISCLOSE ANY INFORMATION THAT IS REQUIRED BY LAW OR RELATED REGULATIONS SO THAT POTENTIAL INVESTORS OR THOSE INTERESTED IN SHARES OF THE #OMPANY MAY EXERCISE DISCRETION OF THEIR DECISION VIA ALL CHANNELS OF THE 3TOCK %XCHANGE OF 4HAILAND OR THE #OMPANY WEBSITE HTTP INVESTOR AIS CO TH )NTERNAL #ONTROL AND 2ISK -ANAGEMENT 3YSTEMS

)NTERNAL #ONTROL 4HE "OARD SHALL ARRANGE AND MAINTAIN THE #OMPANY}S INTERNAL CONTROL SYSTEM IN ORDER TO SAFEGUARD THE SHAREHOLDERS} INVESTMENT CAPITAL AND THE #OMPANY}S ASSETS )T IS THE "OARD}S DUTY TO REVIEW THE EFFICIENCY OF THE INTERNAL CONTROL SYSTEM AT LEAST ONCE A YEAR AND REPORT

!NNUAL 2EPORT

ITS PERFORMANCE TO THE SHAREHOLDERS 4HE REVIEW SHALL COVER ALL MATTERS PERTAINING TO FINANCIAL CONTROLS OPERATIONAL CONTROLS COMPLIANCE CONTROLS AND RISK MANAGEMENT )NTERNAL !UDIT 4HERE SHALL BE AN INTERNAL AUDIT UNIT REPORTING FUNCTIONALLY AND DIRECTLY TO THE !UDIT #OMMITTEE AND ADMINISTRATIVELY TO THE HIGHEST LEVEL OF MANAGEMENT 4HE INTERNAL AUDIT UNIT}S RESPONSIBILITIES ARE TO COVER CONSULTING SERVICES AND TO AUDIT AND EVALUATE THE INTERNAL CONTROL SYSTEM THE RISK MANAGEMENT SYSTEM AND THE CORPORATE GOVERNANCE SYSTEM 2ISK -ANAGEMENT 4HERE SHALL BE A POLICY TO MANAGE BOTH INTERNAL AND EXTERNAL RISK FACTORS AFFECTING THE #OMPANY AT AN APPROPRIATE AND ACCEPTABLE LEVEL 4HERE SHALL BE A RISK MANAGEMENT COMMITTEE CONSISTING OF ALL DEPARTMENT HEADS AND PRESIDED OVER BY THE 0RESIDENT OF THE #OMPANY 4HE DUTIES OF THE 2ISK -ANAGEMENT #OMMITTEE ARE TO EVALUATE AND REVIEW THE RESULTS OF RISK ASSESSMENT IN EACH DEPARTMENT REPORT THESE RESULTS TO THE !UDIT #OMMITTEE AND REVIEW THE RISK MANAGEMENT PLAN AND POLICY FOR THE "OARD}S APPROVAL AT LEAST ONCE A YEAR 2ISK MANAGEMENT IS A PART OF THE #OMPANY}S ANNUAL BUSINESS PLAN PROCESS AND IS ALIGNED WITH ITS OBJECTIVES GOALS AND STRATEGIC PLAN OF THE #OMPANY !S THE RISK OWNERS MANAGEMENT AND ALL STAFF MEMBERS SHALL BE RESPONSIBLE FOR ASSESSING THE RISKS RELATED TO THEIR RESPECTIVE DEPARTMENTS AND BUSINESS PROCESSES SO AS TO EVALUATE THE EFFECTIVENESS OF EXISTING CONTROLS AND PROPOSE ACTION PLANS FOR MITIGATING THE RISKS AS WELL AS REPORTING THEM TO THE 2ISK -ANAGEMENT #OMMITTEE THE !UDIT #OMMITTEE AND THE "OARD &OR MORE DETAILS PLEASE REFER TO 3ECTION 2ISK &ACTORS AND 3ECTION )NTERNAL #ONTROL 2ISK -ANAGEMENT AND )NTERNAL !UDIT #ODE OF "USINESS %THICS

4HE #OMPANY HAS ISSUED THE #ODE OF "USINESS %THICS WHICH IS A PART OF GOOD CORPORATE GOVERNANCE POLICY AS

GUIDELINES OF PRACTICES FOR DIRECTORS MANAGEMENT AND ALL EMPLOYEES WITH INTEGRITY AND HONESTY 4HE #OMPANY ALSO APPOINTED THE #OMMITTEE ON #ODE OF "USINESS %THICS SINCE 4HE #ODE OF "USINESS %THICS COVERS THE FOLLOWINGS 2ESPONSIBILITY TO 3HAREHOLDERS 4HE #OMPANY ACTS AS A REPRESENTATIVE TO ITS SHAREHOLDERS IN CARRYING OUT THE BUSINESS IN ORDER TO MAXIMIZE SHAREHOLDER SATISFACTION WITH REGARDS TO SUSTAINABLE GROWTH OF THE #OMPANY}S VALUE IN THE LONG TERM FUTURE AND THE DISCLOSURE OF TRANSPARENT AND RELIABLE INFORMATION TO ITS SHAREHOLDERS 2ESPONSIBILITY TO #USTOMERS #USTOMER SATISFACTION AND CONSUMER CONFIDENCE ARE VERY IMPORTANT TO THE #OMPANY WHICH AIMS TO PROVIDE HIGH QUALITY GOODS AND SERVICES AT REASONABLE PRICES AND MAINTAIN A GOOD RELATIONSHIP WITH ITS CUSTOMERS 4HE #OMPANY HAS THUS DETERMINED THE FOLLOWING GUIDELINES p 4HE #OMPANY SHALL PROVIDE HIGH QUALITY PRODUCTS AND SERVICES AND CONTINUOUSLY STRIVE TO IMPROVE THESE 4HE #OMPANY SHALL ALSO PROVIDE COMPLETE AND ACCURATE DISCLOSURE OF ALL INFORMATION PERTAINING TO ITS PRODUCTS AND SERVICES WITHOUT ANY MISREPRESENTATION p $IRECTORS MANAGEMENT AND STAFF MEMBERS AT ALL LEVELS SHALL NOT DISCLOSE ANY INFORMATION ON CUSTOMERS WITHOUT PRIOR PERMISSION FROM THOSE CUSTOMERS OR AUTHORIZED PERSONNEL OF THE #OMPANY 4HE ONLY EXCEPTION TO THIS IS INFORMATION REQUESTED BY LAW ENFORCEMENT OFFICERS ACTING IN ACCORDANCE WITH THE LAW 2ESPONSIBILITY TO "USINESS 0ARTNERS AND #REDITORS 4HE #OMPANY}S DEALINGS WITH ANY BUSINESS PARTNER SHALL BE CONDUCTED IN A MANNER THAT UPHOLDS ITS REPUTATION AND ALL RELEVANT LAWS !LL #OMPANY PERSONNEL MUST BE AWARE OF THE COMMON INTERESTS OF THE #OMPANY}S BUSINESS PARTNERS AND TREAT THEM EQUITABLY 4HE SELECTION OF BUSINESS PARTNERS SHALL BE FAIR 4HE #OMPANY SHALL ALSO CONSIDER ITS BUSINESS PARTNERS TO BE THE KEY FACTOR IN JOINTLY CREATING A VALUE CHAIN FOR CUSTOMERS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4HE #OMPANY SHALL KEEP ALL ITS PROMISES AND PERFORM IN ACCORDANCE WITH THE TERMS AND CONDITIONS AGREED WITH ITS CREDITORS FOR THE REPAYMENT OF PRINCIPAL AND INTEREST AS WELL AS SAFEGUARDING ALL GUARANTEED ASSETS 2ESPONSIBILITY TO 3TAFF !LL MEMBERS OF STAFF ARE VALUABLE ASSETS AND A CRITICAL SUCCESS FACTOR SO THE #OMPANY MUST PLACE EMPHASIS ON DEVELOPING AND PROMOTING A GOOD CULTURE AND WORKING ATMOSPHERE TEAMWORK COURTESY AND RESPECT FOR INDIVIDUALITY 4HE EMPLOYMENT PROMOTION AND TRANSFER OF ALL STAFF MEMBERS SHALL BE CONDUCTED IN A FAIR MANNER BASED ON ETHICAL STANDARDS WHILST MAXIMIZING HUMAN RESOURCE UTILIZATION 4HE #OMPANY IS RESPONSIBLE FOR IMPLEMENTING AND MAINTAINING A SAFE WORKING ENVIRONMENT TO PROTECT THE LIVES AND PROPERTY OF ITS EMPLOYEES 4HE #OMPANY MUST ALSO ADHERE STRICTLY TO THE LABOR LAW 4HE #OMPANY RESPECTS THE PRIVACY OF ALL ITS STAFF MEMBERS AND WILL NOT DISCLOSE ANY PERSONAL INFORMATION SUCH AS SALARIES MEDICAL RECORDS OR FAMILY DATA TO ANYONE WHO DOES NOT HAVE THE RIGHT TO THAT INFORMATION UNLESS IT IS REQUIRED TO DO SO BY LAW "USINESS #OMPETITION 4HE #OMPANY HAS A POLICY OF FREE AND FAIR COMPETITION AND WILL NOT ACQUIRE INFORMATION ABOUT ITS COMPETITORS BY ANY ILLEGAL OR UNETHICAL METHODS 2ESPONSIBILITY TO 3OCIETY AND THE %NVIRONMENT 4HE #OMPANY IS AWARE THAT IT IS A 4HAI COMPANY AND HAS A RESPONSIBILITY TO 4HAILAND AND 4HAI SOCIETY 4HE #OMPANY IS COMMITTED TO MAKING A CONTRIBUTION TO SOCIETY BY SUPPORTING ACTIVITIES OF PUBLIC INTEREST AND COOPERATING WITH THE COMMUNITIES IN WHICH THOSE ACTIVITIES ARE LOCATED 4HE #OMPANY HAS A POLICY TO PRODUCE GOODS AND RENDER SERVICES THAT ARE ENVIRONMENTALLY FRIENDLY AND COMPLY WITH ALL RELATED ENVIRONMENTAL LAWS 4HE #OMPANY SUPPORTS ACTIVITIES THAT PROTECT THE ENVIRONMENT AND SAVE ENERGY )N ADDITION THE #OMPANY

HAS A POLICY TO PURCHASE AND PROMOTE THE USE OF PRODUCTS THAT ARE ENVIRONMENTALLY FRIENDLY #ONFLICT OF )NTERESTS $IRECTORS MANAGEMENT AND STAFF MEMBERS AT ALL LEVELS INVOLVED IN ANY OUTSIDE INTEREST OR ADDITIONAL SOURCE OF REMUNERATION WHICH MAY IMPAIR THEIR INDEPENDENCE TOWARDS PERFORMING THEIR DUTIES OR MAY AFFECT THE INTERESTS OF THE #OMPANY OR THEIR CUSTOMERS SHALL ADHERE TO THE FOLLOWING REGULATIONS 2ECEIVING MONEY OR OTHER REMUNERATION $IRECTORS MANAGEMENT AND STAFF MEMBERS AT ALL LEVELS SHALL NOT PERSONALLY RECEIVE ANY MONEY OR BENEFITS FROM THE #OMPANY}S CUSTOMERS OR BUSINESS PARTNERS OR FROM ANY OTHER PERSONS WHEN WORKING ON BEHALF OF THE #OMPANY $IRECTORS MANAGEMENT AND STAFF MEMBERS AT ALL LEVELS SHALL NOT BORROW OR RAISE FUNDS FROM OR LEND MONEY TO THE #OMPANY}S CUSTOMERS OR BUSINESS PARTNERS UNLESS THEY ARE INDEPENDENT CUSTOMERS OF BANKS OR FINANCIAL INSTITUTIONS WHICH ARE CONNECTED TO THE #OMPANY %NGAGING IN OTHER BUSINESS OUTSIDE THE #OMPANY AND SUBSIDIARIES $IRECTORS MANAGEMENT AND STAFF MEMBERS AT ALL LEVELS SHALL NOT ENGAGE IN ANY OTHER BUSINESS THAT AFFECTS THEIR PERFORMANCE DUTIES AND WORKING HOURS IN THE #OMPANY %VERY MEMBER OF THE #OMPANY IS PROHIBITED FROM PARTICIPATING IN ANY OTHER BUSINESS WHICH IS IN COMPETITION WITH THE #OMPANY AND SUBSIDIARIES REGARDLESS OF WHETHER THE MANAGEMENT OR THE STAFF DIRECTLY OR INDIRECTLY BENEFIT FROM THAT BUSINESS %NGAGING IN BUSINESS WITH THE #OMPANY AND SUBSIDIARIES %VERY DIRECTOR MANAGER AND STAFF MEMBER SHALL DISCLOSE HIS OR HER RELATIONSHIP TO ANY OTHER BUSINESS ENTITY THE #OMPANY MAY BE DEALING WITH ACCORDING TO THE #OMPANY}S DISCLOSURE CRITERIA .O DIRECTOR MANAGER OR STAFF MEMBER MAY APPROVE A BUSINESS TRANSACTION ON BEHALF OF THE #OMPANY IF HE OR SHE HAS A CONFLICT OF INTERESTS RELATED TO THAT TRANSACTION

!NNUAL 2EPORT

0RIOR TO ENTERING INTO ANY BUSINESS DEALINGS THE MANAGEMENT OF THE #OMPANY HAS A DUTY TO DETERMINE THE RELATIONSHIP BETWEEN BUSINESS PARTNERS AND THE #OMPANY}S DIRECTORS MANAGERS AND STAFF MEMBERS WHO ARE CONDUCTING BUSINESS WITH THOSE PARTNERS 4HE DEFINITION OF lRELATIONSHIPm IS GIVEN IN THE .OTIFICATION OF THE "OARD OF 'OVERNORS OF THE 3TOCK %XCHANGE OF 4HAILAND 2E $ISCLOSURE OF )NFORMATION AND !CT OF ,ISTED #OMPANIES #ONCERNING #ONNECTED 4RANSACTIONS /UTSIDE DIRECTORSHIPS 4HE #OMPANY HAS NO POLICY TO NOMINATE MEMBERS OF ITS MANAGEMENT TEAM AS BOARD MEMBERS OF A COMPANY OUTSIDE THE #OMPANY AND SUBSIDIARIES )N THE EVENT THAT A MEMBER OF THE MANAGEMENT TEAM IS INVITED TO SERVE ON THE BOARD OF A COMPANY OUTSIDE THE #OMPANY AND SUBSIDIARIES APPROVAL IS REQUIRED FROM THE #OMPANY UNLESS THE INVITATION IS FOR A NON PROFIT ORGANIZATION AND DOES NOT INFRINGE ANY RELATED LAWS OR REGULATIONS GOVERNING THE #OMPANY}S BUSINESS &URTHERMORE THE PERSON INVOLVED SHALL NOT USE HIS OR HER POSITION IN THE #OMPANY TO PROMOTE THE BUSINESS OF THE OUTSIDE COMPANY 4ITLE

-ANAGER WITH JOB GRADE -ANAGER WITH JOB GRADE AND ABOVE %XECUTIVE $IRECTOR

!PPROVED BY

4HE #HAIRMAN OF %XECUTIVE #OMMITTEE 4HE %XECUTIVE #OMMITTEE 4HE "OARD OF $IRECTORS

2ECEIVING GIFTS AND ENTERTAINMENT %VERY DIRECTOR MANAGER AND STAFF MEMBER SHOULD REFRAIN FROM ACCEPTING MONETARY OR NON MONETARY GIFTS FROM THE #OMPANY}S BUSINESS PARTNERS SUPPLIERS CUSTOMERS CREDITORS OR ANY OTHER PERSON THEY ARE DEALING WITH ON BEHALF OF THE #OMPANY 4HE ONLY EXCEPTIONS ARE TRADITIONAL SEASONAL GIFTS WHICH ARE IN ACCORDANCE WITH NORMAL CULTURAL PRACTICE 4HE VALUE OF ANY GIFT RECEIVED MAY NOT BE OVER "AHT IF THE VALUE IS ABOVE THIS AMOUNT THE RECIPIENT MUST CONSULT HIS OR HER IMMEDIATE SUPERVISOR FOR ADVICE

%VERY DIRECTOR MANAGER AND STAFF MEMBER CAN ACCEPT NORMAL BUSINESS ENTERTAINMENT PROVIDED BY BUSINESS PARTNERS SUPPLIERS CUSTOMERS CREDITORS OR ANY OTHER PERSON THEY ARE DEALING WITH ON BEHALF OF THE #OMPANY (OWEVER ANY MEMBER OF THE #OMPANY ACCEPTING THIS ENTERTAINMENT SHOULD EXERCISE GOOD JUDGMENT AND DUE CARE REGARDING THE NATURE OF THE ENTERTAINMENT TO ASCERTAIN THAT IT IS IN LINE WITH NORMAL BUSINESS RELATIONSHIPS !CCEPTING INVITATIONS TO SEMINARS BUSINESS EVENTS AND COMPANY VISITS %VERY DIRECTOR MANAGER AND STAFF MEMBER CAN ACCEPT INVITATIONS TO SEMINARS BUSINESS EVENTS AND COMPANY VISITS WHERE THE TRAVELING EXPENSES ARE SPONSORED BY SUPPLIERS CUSTOMERS CREDITORS OR ANY OTHER PERSON THEY ARE DEALING WITH ON BEHALF OF THE #OMPANY (OWEVER THE AFOREMENTIONED ACTIVITIES MUST BENEFIT THE #OMPANY}S BUSINESS AND BE AUTHORIZED BY THE RELEVANT SUPERVISOR .O DIRECTOR MANAGER OR STAFF MEMBER MAY ACCEPT SPENDING MONEY OR OTHER BENEFITS PROVIDED FOR THESE EVENTS 'IVING 'IFTS %NTERTAINMENT AND 'RATUITIES 4HE #OMPANY HAS NO POLICY TO GIVE MONEY INCENTIVES OR OTHER SPECIAL BENEFITS TO ITS SUPPLIERS CUSTOMERS CREDITORS OR ANY OTHER PERSON IN ORDER TO INFLUENCE OR IN EXCHANGE FOR BUSINESS DEALS WITH THE EXCEPTION OF PROVIDING NORMAL BUSINESS ENTERTAINMENT TRADE DISCOUNTS OR PROMOTIONAL CAMPAIGNS 0ARTICIPATION IN 0OLITICAL !CTIVITIES 4HE #OMPANY HAS A POLICY OF POLITICAL NEUTRALITY AND DOES NOT MAKE DONATIONS TO ANY POLITICAL PARTY 4HE #OMPANY ALSO AVOIDS ACTIVITIES THAT MAY FAVOR ANY PARTICULAR POLITICAL PARTY $IRECTORS MANAGEMENT AND STAFF MEMBERS AT ALL LEVELS ARE ABLE TO PARTICIPATE IN POLITICAL ACTIVITIES UNDER THE TERMS OF THE #ONSTITUTION OF 4HAILAND (OWEVER NO MEMBERS OF THE #OMPANY SHALL CLAIM THE STATUS OF BEING A #OMPANY EMPLOYEE OR USE ANY OF THE #OMPANY}S PROPERTY OR EQUIPMENT FOR THE PURPOSE OF POLITICAL ACTIVITIES

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!NY DIRECTOR MANAGER OR STAFF MEMBER WHO ACCEPTS A POLITICALLY RELATED POSITION OR STANDS FOR ANY LOCAL OR NATIONAL ELECTIONS IN ANY CONSTITUENCY IN 4HAILAND MUST RESIGN FROM THE #OMPANY FORTHWITH

$ISTRIBUTION OF )NFORMATION AND )NTERVIEWS WITH THE 0RESS OR 0UBLIC 4HE DISTRIBUTION OF INFORMATION ABOUT THE #OMPANY SHALL BE CONDUCTED IN A FACTUAL ACCURATE AND CAREFUL WAY

3AFEGUARDING THE #OMPANY}S !SSETS $IRECTORS MANAGEMENT AND STAFF MEMBERS AT ALL LEVELS ARE RESPONSIBLE FOR LOOKING AFTER MAINTAINING AND MAXIMIZING THE USE OF PROPERTY AND FIXED ASSETS BELONGING TO THE #OMPANY AND SHALL NOT USE ANY OF THESE FOR THEIR OWN OR OTHERS} BENEFIT

! #OMPANY EMPLOYEE WHO IS NOT AUTHORIZED OR ASSIGNED TO SPEAK TO THE PRESS SHALL NOT GIVE ANY INTERVIEW WITH THE MEDIA OR THE GENERAL PUBLIC NOR DISCLOSE ANY INFORMATION ABOUT THE #OMPANY AND SUBSIDIARIES WHICH MAY ADVERSELY AFFECT THEIR REPUTATION OR BUSINESS OPERATIONS

4HE #OMPANY HAS A POLICY TO PREPARE ALL BUSINESS DOCUMENTS AND FINANCIAL REPORTS AND RECORD ALL ACCOUNTING AND FINANCIAL DATA ON AN HONEST AND TIMELY BASIS IN COMPLIANCE WITH GENERALLY ACCEPTED ACCOUNTING STANDARDS AND RELATED LAWS

2ELATED 4RANSACTIONS )N THE CASE OF RELATED TRANSACTIONS AMONGST THE #OMPANY AND SUBSIDIARIES THE #OMPANY SHALL CONFORM TO THE RULES AND PROCEDURES OF GRANTING APPROVAL BY UPHOLDING ITS BEST INTERESTS AS IF THE #OMPANY WERE DEALING WITH OUTSIDE PARTIES ON AN ARM}S LENGTH BASIS

.O DIRECTOR MANAGER OR STAFF MEMBER MAY DISCLOSE MATERIAL INSIDE INFORMATION TO ANY PARTY THAT HAS NO RIGHT TO ACCESS THAT INFORMATION )T IS THE DUTY OF EVERY MEMBER OF THE #OMPANY TO SECURE AND PROTECT CONFIDENTIAL INFORMATION DATA AND DOCUMENTS 5SE OF )NSIDE )NFORMATION AND 4RADING OF THE #OMPANY}S 3ECURITIES $IRECTORS MANAGEMENT AND STAFF MEMBERS AT ALL LEVELS SHALL NOT USE ANY SIGNIFICANT INSIDE INFORMATION ABOUT THE #OMPANY WHICH HAS NOT BEEN DISCLOSED TO THE PUBLIC FOR THEIR OWN OR OTHERS} BENEFIT $IRECTORS MANAGEMENT AND STAFF MEMBERS AT ALL LEVELS SHALL HAVE THE RIGHT AND FREEDOM TO INVEST AND TRADE IN THE SECURITIES OF THE #OMPANY (OWEVER IN ORDER TO PREVENT CONFLICT OF INTERESTS ALL DIRECTORS AND EMPLOYEES SHOULD AVOID OR SUSPEND TRADING FOR A PERIOD OF ONE MONTH PRIOR TO THE DISCLOSURE OF ALL FINANCIAL STATEMENTS TO THE PUBLIC

#OMPLIANCE WITH ,AWS 2ULES AND 2EGULATIONS $IRECTORS MANAGEMENT AND STAFF MEMBERS AT ALL LEVELS SHALL ABIDE BY THE LAW AND ALL RELATED RULES AND REGULATIONS PERTAINING TO THEIR POSITION .O MEMBER OF THE #OMPANY SHALL COMMIT OR SUPPORT ILLEGAL ACTS 3UPERVISION AND !DMINISTRATION %VERY DIRECTOR MANAGER AND STAFF MEMBER SHALL ACKNOWLEDGE UNDERSTAND AND STRICTLY ADHERE TO THE #OMPANY}S #ODE OF "USINESS %THICS THE l#ODEm IN THE PERFORMANCE OF HIS OR HER DUTIES )F ANY UNETHICAL CONDUCT IS DISCOVERED THE #OMPANY SHALL CONSIDER AND TAKE REASONABLE ACTIONS AGAINST WRONGDOER AND IF SUCH NON COMPLIANCE ACT IS AGAINST THE #OMPANY}S GENERAL REGULATIONS OR WORKING REGULATIONS HE SHE SHOULD BE PUNISHED APPROPRIATELY )T IS THE DUTY OF EVERY DIRECTOR MANAGER AND STAFF MEMBER TO READ THE #ODE INCLUDING ALL AMENDMENTS THAT ARE MADE AND SIGN AN AGREEMENT TO ABIDE BY ITS CONDITIONS !LL EXECUTIVES AND SUPERVISORS SHOULD BEHAVE AS ROLE MODELS FOR THE STAFF PROMOTE THE #ODE AMONG THEIR SUBORDINATES AND ENCOURAGE ALL OF THEM TO COMPLY WITH ITS CONDITIONS

!NNUAL 2EPORT

! #ODE OF "USINESS %THICS #OMMITTEE SHALL BE ESTABLISHED COMPOSED OF THE #OMPANY}S #HIEF %XECUTIVE /FFICER ACTING AS THE CHAIRPERSON AND OTHER DEPARTMENT HEADS INCLUDING )NTERNAL !UDIT (UMAN 2ESOURCES AND ,EGAL 4HE ROLES AND RESPONSIBILITIES OF THE COMMITTEE ARE AS FOLLOWS p 0ERIODICALLY REVIEW AND UPDATE THE #ODE p 2ECEIVE AND INVESTIGATE ANY COMPLAINTS REGARDING NON COMPLIANCE WITH THE #ODE p !NSWER ANY QUESTIONS THAT MAY ARISE AND PROVIDE AN INTERPRETATION OF THE #ODE IF A SITUATION IS UNCLEAR p !NNUALLY REPORT THE COMMITTEE}S ACTIVITIES TO THE %XECUTIVE #OMMITTEE p #REATE AWARENESS AND PROMOTE THE #ODE WITHIN THE #OMPANY AND PROVIDE TRAINING FOR THE STAFF IN ORDER TO ENCOURAGE EVERY EMPLOYEE TO BEHAVE IN ACCORDANCE WITH THE #ODE p !PPOINT OTHER WORKING SUB COMMITTEES TO PERFORM TASKS AS DELEGATED BY THE #OMMITTEE

!NY WAIVERS TO THE #ODE FOR SENIOR EXECUTIVES AND DIRECTORS MUST BE APPROVED BY THE "OARD 2EPORTING OF .ON #OMPLIANCE %VERY DIRECTOR MANAGER AND STAFF MEMBER HAS A DUTY TO REPORT ANY ACTIVITY THAT INFRINGES THE #ODE OR SITUATION WHERE THEY WERE FORCED TO PERFORM A TASK THAT CONFLICTS WITH THE #ODE TO THEIR SUPERVISOR A SENIOR EXECUTIVE OR THE "USINESS %THICS #OMMITTEE AS THE CASE MAY BE 4HE #OMPANY HAS A POLICY TO PROTECT THE IDENTITY OF ANYONE WHO REPORTS NON COMPLIANCE WITH THE #ODE !LL INFORMATION RECEIVED WILL BE TREATED IN THE STRICTEST CONFIDENCE AND THE #OMPANY WILL NOT TAKE ANY DISCIPLINARY ACTION AGAINST THE PERSON REPORTING THE ALLEGATION IF THAT PERSON ACTED IN GOOD FAITH

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

0OLICY ON 5SE AND $ISCLOSURE OF )NSIDE )NFORMATION 4HE #OMPANY IS STRONGLY COMMITTED TO THE RESPONSIBLE AND TRANSPARENT USE OF INTERNAL DATA TO GLEAN BEST PRACTICES FOR THE BETTERMENT OF #OMPANY OPERATIONS )N DOING SO THE #OMPANY IS RESOLVED TO ADHERE TO THE PRINCIPLES OF GOOD CORPORATE GOVERNANCE AND BUSINESS INTEGRITY WHILE FACILITATING EQUAL ACCESS TO COMPLETED RELIABLE AND UPDATED INTERNAL INFORMATION FOR ALL INVESTORS AND CONCERNED PARTIES !CCORDINGLY THE COMPANY MONITORS AND TRACKS ALL INTERNAL DATA USAGE AND TRADING SECURITIES PROCEDURES OF DIRECTORS EXECUTIVES AND EMPLOYEES TO CONFORM TO THE 3ECURITIES AND %XCHANGE !CT TO ENSURE THE BUSINESS TRANSPARENCY /UTLINED BELOW ARE SOME OF THE KEY POINTS OF THE POLICY

$IRECTORS EXECUTIVES AND EMPLOYEES AT ALL LEVELS ARE FORBIDDEN TO USE INTERNAL DATA CONTAINING CRUCIAL INFORMATION THAT HAS SIGNIFICANT IMPACT TO THE STOCK PRICE AND HAS NOT YET BEEN DECLARED TO THE PUBLIC OR THE 3TOCK %XCHANGE OF 4HAILAND FOR TRADING TO THE ADVANTAGE OF SELF OR OTHERS &URTHERMORE THE AFOREMENTIONED PARTIES ARE TO AVOID OR REFRAIN FROM TRADING THE #OMPANY}S STOCK FOR MONTH PRIOR TO THE DATE OF THE #OMPANY}S RESULTS ANNOUNCEMENT DATE

4HE #OMPANY IS RESPONSIBLE FOR ANNOUNCING TO THE PUBLIC INFORMATION REGARDING KEY #OMPANY DECISIONS AND OR ACTIONS INSTANTLY AND THOROUGHLY VIA APPROPRIATED AND ACCEPTABLE MEDIA TO ENSURE THAT ALL DATA AND INFORMATION ARE ACCESSIBLE TO STAKEHOLDER GROUPS IN A TIMELY MANNER 2ELEASE OF SUCH INFORMATION MUST BE DONE THROUGH THE )NVESTOR 2ELATIONS $EPARTMENT AND 0UBLIC 2ELATIONS $EPARTMENT AND IN A MANNER CONGRUENT WITH THE RULES AND REGULATIONS SET OUT BY THE 3TOCK %XCHANGE OF 4HAILAND 3%4

$IRECTORS AND EXECUTIVES SHALL REPORT ALL SECURITIES OWNERSHIP ISSUED BY THE #OMPANY INCLUDING THOSE THAT PERTAIN TO SELF SPOUSES AND OR UNDERAGE CHILDREN TO THE 3ECURITIES AND %XCHANGE #OMMISSION AND TO THE "OARD OF $IRECTOR ON QUARTERLY BASIS

4HE #OMPANY MAINTAINS A STRICT POLICY REGARDING COMPUTER SYSTEM USAGE AND ELECTRONIC INFORMATION SECURITY IN ORDER TO PROTECT CRUCIAL INFORMATION FROM UNAUTHORIZED RELEASE -ISUSE OF INTERNAL #OMPANY DATA BY DIRECTORS EXECUTIVES OR EMPLOYEES IS CONSIDERED A SERIOUS BREACH OF #OMPANY POLICY AND IN WARRANTED CASES WILL BE PROSECUTED TO THE FULLEST EXTENT OF THE LAW "EFORE 4HE #OMPANY}S RESULT ANNOUNCEMENT INTERNAL DATA ARE RESTRICTED TO RELATED DEPARTMENTS INCLUDING !CCOUNTING &INANCE )NVESTOR 2ELATIONS AND #OMPLIANCE

)NVESTOR 2ELATIONS $EPARTMENT AVOIDS DISCUSSING FORWARD LOOKING STATEMENT OR GIVING ANY COMMENTS ON INFORMATION OF LESS THAN MONTHS IN ORDER TO COMPLY WITH THE 3%4 RULES AND INTERNATIONAL BEST PRACTICES HOWEVER THE LONG TERM VIEW REGARDING COMPANY}S STRATEGIC DIRECTION AND BUSINESS TREND CAN BE DISCUSSED

)NVESTOR 2ELATIONS $EPARTMENT DECLARES SILENCE PERIOD TO INVESTOR COMMUNITIES ONE MONTH AHEAD OF RESULT ANNOUNCEMENT DATE $URING THE CORPORATE SILENCE PERIOD THE COMPANY REFRAINS FROM ANSWERING ANY INQUIRIES IN REGARDS TO THE UPCOMING FINANCIAL RESULTS AND THE COMPANY GUIDANCE %XCEPTION IS MADE ONLY TO DISCUSSION OF FACTUAL BUSINESS INFORMATION CLARIFICATIONS OF DISCLOSED INFORMATION NEW EVENTS CONCERNING SHARE PRICE SENSITIVE INFORMATION AND LONG TERM BUSINESS OPERATIONS !NY ARRANGED MEETINGS WITH ANALYSTS AND OR INVESTORS ARE NOT ENCOURAGED IN THIS PERIOD AND SHALL STRICTLY BE CONFINED TO DISCUSSION ONLY ON LONG TERM BUSINESS OPERATIONS

!NNUAL 2EPORT

)NTERNAL #ONTROL 2ISK -ANAGEMENT AND )NTERNAL !UDIT )NTERNAL #ONTROL AND 2ISK -ANAGEMENT )NTERNAL #ONTROL AND 2ISK -ANAGEMENT ARE ESSENTIAL MECHANISMS TO ACHIEVE !)3 THE #OMPANY OBJECTIVES AND ACCOMPLISHMENTS )N ADDITION THE #OMPANY DESIGNS POLICY TO CREATE AND MAINTAIN SUSTAINABLE BUSINESS GROWTH WHILE INCREASING VALUE FOR STAKEHOLDERS THEREFORE TO HELP SAFEGUARD THESE KEY OBJECTIVES THE #OMPANY PLACES A HIGH PRIORITY ON INTERNAL CONTROL AND RISK MANAGEMENT !LL EMPLOYEES SHARE RESPONSIBILITIES WHICH ARE CLEARLY STATED AND DEFINED IN THEIR JOB DESCRIPTIONS AND IN MANAGEMENT OR OPERATIONS DEPARTMENTAL DUTIES 4HESE WRITTEN STATEMENTS COVER RESPONSIBILITIES AND DUTIES RELATED TO FINANCIAL CONTROL OPERATIONS MANAGEMENT AND SUPERVISION IN ACCORDANCE WITH RELEVANT INTERNAL AND EXTERNAL REGULATIONS AND LAWS &URTHERMORE THE #OMPANY DETERMINED THAT ALL EMPLOYEES MUST ADOPT THE #ONTROL 3ELF !SSESSMENT #3! SYSTEM #3! STRONGLY ENCOURAGES EMPLOYEES TO CREATE AND DEVELOP PERSONALLY RESPONSIBLE INTERNAL CONTROL SYSTEM AND TO ASSESS THE RISK CONTINUALLY IN ORDER TO STRENGTHEN THE INTERNAL CONTROL SYSTEM AND RISK MANAGEMENT FOR RESPONDING CHANGES AND RISK IN THE APPROPRIATE TIME 4HESE ARE TO PROVIDE REASONABLE ASSURANCE REGARDING THE ACHIEVEMENT OF ENTITY OBJECTIVES AS FOLLOWS 3TRATEGIES AND OBJECTIVES ARE CLEARLY STATED PRACTICAL AND ALIGNED WITH THE #OMPANY}S MISSION /UTCOMES ARE ACHIEVED TO STATED OBJECTIVES WHILE RESOURCES ARE MANAGED AND USED EFFICIENTLY AND ECONOMICALLY !LL REPORTS INCLUDING FINANCIAL MANAGEMENT AND OPERATIONAL INFORMATION ARE ACCURATE RELIABLE AND TIMELY

/PERATIONAL PERFORMANCE IS IN LINE WITH THE #OMPANY}S POLICIES REGULATIONS LAWS AND OTHER RELATED RULES BOTH INTERNAL AND EXTERNAL OF COMPANY !PPROPRIATE SAFEGUARDING SYSTEMS ARE IMPLEMENTED TO PROTECT PHYSICAL ASSETS PERSONNEL AND INFORMATION SYSTEMS DATA %STABLISHED CLOSELY GOVERNANCE SYSTEM WITH AN EFFECTIVE QUALITY MANAGEMENT SYSTEM #ONTINUOUS HIGH QUALITY IMPROVEMENTS ARE MADE TO OPERATIONS REGARDING PERSONNEL EQUIPMENT ASSETS AND OPERATING SYSTEMS #ONTROL 3ELF !SSESSMENT IS PROPERLY IMPLEMENTED IN ALL CRUCIAL PROCESSES THROUGHOUT THE ORGANIZATION 4HE #OMPANY HAS PROPER AND EFFECTIVE INTERNAL CONTROL AND RISK MANAGEMENT SYSTEMS ALIGNED WITH THE INTEGRATED FRAMEWORK OF THE #OMMITTEE OF 3PONSORING /RGANIZATIONS OF THE 4READ 7AY #OMMISSION %NTERPRISE 2ISK -ANAGEMENT #/3/ %2- CONCEPT WHICH RELATE TO BUSINESS OPERATIONS AND MANAGEMENT PROCESSES WITHIN THE #OMPANY 4HE EIGHT ENTERPRISE RISK MANAGEMENT COMPONENTS ARE AS FOLLOWS )NTERNAL %NVIRONMENT

4HE #OMPANY ENCOURAGE AND PROMOTE A GOOD WORKING ENVIRONMENT BY SETTING POLICY PLAN EXECUTION CONTROL AND MONITOR APPROPRIATELY ESTABLISHING AN APPROPRIATE ORGANIZATIONAL STRUCTURE ACCORDINGLY TO BUSINESS SIZE AND PROCESSES COMPLYING WITH ITS GOOD #ORPORATE 'OVERNANCE 0OLICY AND ADHERES TO BUSINESS}S PHILOSOPHIES AND ETHICS WHICH ARE WRITTEN IN THE #ODE OF "USINESS %THICS !LSO TO APPOINT A SELECTION OF "USINESS %THICS #OMMITTEE BY HAVING #HIEF %XECUTIVE /FFICE AS THE #HAIRMAN AND SENIOR MANAGEMENT AS COMMITTEES IN ORDER TO CONDUCTS ITS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

BUSINESS IN COMPLIANCE WITH THE GOOD CORPORATE GOVERNANCE POLICY AND ARE A GOOD EXAMPLE FOR INTEGRITY AND ETHICS !LL STAKEHOLDERS ARE TREATED WITH FAIRNESS AND RESPECT AND IN SUCH A WAY THAT ADHERES TO GOOD CORPORATE GOVERNANCE PRINCIPLES )N ADDITION THE AUTHORITY AND RESPONSIBILITY ARE CLEARLY DETERMINED AT EACH LEVEL MOREOVER THE 2ISK -ANAGEMENT #OMMITTEE IS APPOINTED IN WRITING AND DEFINED ROLES AND RESPONSIBILITIES INCLUDING THE CONTINUOUS AND SYSTEMATIC ASSESSMENT OF RISK MANAGEMENT PROCESSES AND PROCEDURES 4HE #OMPANY COMMUNICATES TO EMPLOYEES AT ALL LEVELS TO UNDERSTAND AND DEFINES ITS RISK APPETITE LAVEL WHICH RELATED TO THE STRATEGY TO ENSURE THAT THE #OMPANY HAS WELL DEFINED INTERNAL CONTROL AND A RISK MANAGEMENT SYSTEMS WHICH CAN EFFECTIVELY PREVENT OR REDUCE LOSS AND DAMAGE THAT MAY OCCUR #ONSEQUENTLY THE #OMPANY WILL BE ABLE TO ACHIEVE THE DEFINED OBJECTIVES EFFICIENTLY AND EFFECTIVELY

PLANS STRATEGIES AND OBJECTIVES ACCORDING TO THE CURRENT SITUATION AND CHANGING RISK FACTORS %VENT )DENTIFICATION

4HE #OMPANY PROPERLY AND SYSTEMATICALLY IDENTIFIES EVENTS OR RISK FACTORS THAT MAY NEGATIVELY INFLUENCE THE #OMPANY}S OBJECTIVES BOTH AT ORGANIZATION AND OPERATIONS LEVEL )N ADDITION THE #OMPANY IDENTIFIES FUTURE EVENTS WHICH MAY HAVE A POSITIVE IMPACT ON ITS OBJECTIVES BY CONSIDERING BOTH INTERNAL AND EXTERNAL SOURCES OF RISKS AND ROUTINELY MONITORING THE RESULTS TO ENSURE THAT THE #OMPANY HAS IDENTIFIED RISK FACTORS ACCORDING TO ANY CHANGE IN EACH OPERATION LEVEL AND REGULARLY REPORTS TO MANAGEMENT AND INVOLVED PARTIES 2ISK !SSESSMENT

4HE #OMPANY HAS ALSO PLACED GREAT EMPHASIS ON EMPLOYEES WHICH IS THE MOST CRUCIAL RESOURCE BY SET A #ORPORATE #ULTURE AS WELL AS FAIR AND CLEARLY DEFINED EVALUATION AND BENEFIT STANDARDS 4HE #OMPANY HAS CONTINUALLY ESTABLISHED TRAINING COURSES TO IMPROVE EMPLOYEES} COMPETENCE SKILL AND KNOWLEDGE AND TO PREPARE THEM FOR ANY CHANGE ACCORDING TO THE )NDIVIDUAL $EVELOPMENT 0LANS IN ORDER TO SUPPORT AND IMPROVE EMPLOYEES} MORALE AND CAPABILITY TO ACHIEVE EXCELLENCE AND INTERNATIONAL STANDARDS

4HE #OMPANY DEPLOYS SYSTEMATIC RISK ASSESSMENT TOOLS AND METHODS 4HE #OMPANY PROVIDES THE RISK MANAGEMENT MANUAL FOR BEST PRACTICE AND SETS VARYING LEVELS OF APPROPRIATE RISK ASSESSMENT CRITERIA 4HE #OMPANY ALSO ASSESSES THE QUALITY AND QUANTITY OF RISK FACTORS BY CONSIDERING THE #OMPANY}S RISK APPETITE BY APPLYING TWO ASPECTS OF ASSESSMENT THE POTENTIAL LOSS OR DAMAGE IN THE EVENT OF RISK OCCURRENCE IMPACT AND THE PROBABILITY OF RISK OCCURRENCE LIKELIHOOD 4HE #OMPANY USES BOTH MEASURES TO DETERMINE RISK LEVELS AS HIGH MEDIUM OR LOW

/BJECTIVE 3ETTING

2ISK 2ESPONSE

4HE #OMPANY PROVIDES EACH DEPARTMENT AND STAFF WITH CLEARLY WRITTEN STATED OBJECTIVES AND GOALS INCLUDING STRATEGIES OPERATIONS REPORTING AND RULES AND REGULATIONS COMPLIANCE 4HESE OBJECTIVES AND GOALS ALIGN WITH THE OVERALL #OMPANY}S MISSION AT ITS RISK APPETITE LEVEL &URTHERMORE THE #OMPANY}S UPDATES BUSINESS

4HE #OMPANY HAS IN PLACE A CONTINUOUS AND SYSTEMATIC RISK MANAGEMENT PROCESS 4HE #OMPANY PLANS STRATEGIC RESPONSES TO RISK AT THE INDIVIDUAL AND OVERALL LEVEL BY CONSIDERING EITHER AVOIDING REDUCING SHARING OR ACCEPTING THE RISK AS APPROPRIATE TO THE #OMPANY}S INTERESTS %QUALLY THE #OMPANY ALWAYS

!NNUAL 2EPORT

CONSIDERS THE MOST COST EFFICIENT AND MOST EFFECTIVE METHODS TO MANAGE HIGH RISK THEREBY REDUCING THE OVERALL LIKELIHOOD AND IMPACT OF THAT PARTICULAR RISK 4HE #OMPANY ALSO HAS EFFECTIVE INTERNAL CONTROL SYSTEM WHICH IS SUITABLE FOR HANDLING THE CHANGING RISKS #ONTROL !CTIVITY

4HE #OMPANY HAS A CLEARLY STATED POLICY AND PROCEDURE PROCESS TO DEFINE KEY CONTROL ACTIVITIES AT EACH LEVEL OF OPERATIONS THAT CONCENTRATE ON PREVENTIVE CONTROL ACTIVITIES 4HE EVALUATION OF INTERNAL CONTROL AND ITS RESULTS ARE REPORTED REGULARLY TO ENSURE THAT THE RISK MANAGEMENT METHOD OR CONTROL ACTIVITY IS PRACTICAL AND MEETS OBJECTIVES INCLUDING THE EQUIVALENCE OF QUALITY AND SPEED 4HE #OMPANY}S EXECUTIVES PERIODICALLY REVIEW THE POLICIES AND PROCEDURES INCLUDING CONTRAL ACTIVITIES IN ACCORDANCE WITH THE CURRENT SITUATIONS AND CHANGING RISKS TO ENSURE THEY STILL MEET THE #OMPANY}S OBJECTIVES )NFORMATION AND #OMMUNICATION

4HE #OMPANY HAS AN INFORMATION NETWORK AND DATA SYSTEM THAT IS CONNECTED ORGANIZATIONALLY AND IS USED TO SUPPORT BUSINESS DECISIONS AND INITIATIVES )T ALSO HAS AN EFFECTIVE INFORMATION SECURITY SYSTEM INCLUDING A CONTINGENCY PLAN TO PROTECT THE INFORMATION SYSTEM WHEN THERE ARE SERIOUS INCIDENTS THAT MAY CAUSE SYSTEM FAILURE 4HE #OMPANY HAS A PRACTICAL CONTINGENCY PLAN &URTHERMORE THE #OMPANY DEPLOYS AN AUDIT TRAIL SYSTEM THAT CAN TRACK BACK AND REVIEW HISTORICAL DATA 4HE #OMPANY ALSO MAINTAINS AN INFORMATION SYSTEM TO STATICALLY ANALYSE AND INDICATE THE RISK AREA FOR WHICH COMPREHENSIVE RECORDS AND REPORTS ARE AVAILABLE %QUALLY THE #OMPANY HAS AN EFFICIENT AND EFFECTIVE COMMUNICATION CHANNEL NETWORK THAT ENABLES

COMMUNICATION THROUGHOUT THE ORGANIZATION )MPORTANT INFORMATION SUCH AS CORPORATE GOVERNANCE BUSINESS ETHICS RISK MANAGEMENT POLICIES RISK APPETITE POLICIES AND REGULATIONS ROLE AND RESPONSIBILITIES AND SEGREGATION OF DUTIES INCLUDING PROCEDURES AND PRACTICES CAN BE TRANSFERRED FROM MANAGEMENT TO EMPLOYEES RAPIDLY )N ADDITION THE #OMPANY ALSO PROVIDES A DIRECT COMMUNICATION CHANNEL FOR EMPLOYEES TO COMMUNICATE WITH MANAGEMENT AND PROVIDES AN EFFICIENT COMMUNICATION CHANNEL WITH OTHER STAKEHOLDERS IN A TIMELY MANNER -ONITORING

4HE #OMPANY HAS TRACKING UP AND MONITORING PERFORMANCE PROCESS BY REGULARLY COMPARING WITH TARGETS OR KEY PERFORMANCE INDICATORS +0) DEFINED AT EACH LEVEL ANALYSING AND EVALUATING 4HE WELL DEFINED MONITORING PERFORMANCE SYSTEM SUCH AS HAVING SUPERVISORY LEVEL CLOSELY MONITOR SUBORDINATES} PERFORMANCE TO ENSURE THAT MEASUREMENTS AND THE INTERNAL CONTROL SYSTEM ARE EFFECTIVE AND RESPONSIVE TO RISK FACTORS AND RISK CHANGE TIMELY AND APPROPRIATELY INCLUDING HAVING PERFORMANCE REVIEW BY AN INDEPENDENT INTERNAL AUDIT EXTERNAL AUDITOR AND INDEPENDENT APPRAISER 4HE #OMPANY HAS A GOOD MONITORING OF RISK MANAGEMENT RESULT AND AN ALERTING SYSTEM IN PLACE TO ENSURE THAT RISK MANAGEMENT IS EFFECTIVE ALIGNING WITH ITS RISK APPETITE 4HE #OMPANY HAS REGULARLY SET UP A REPORTING SYSTEM FOR EACH MANAGEMENT LEVEL INCLUDING SENIOR MANAGEMENT 4HE #OMPANY HAS ALSO SET REGULAR MEETINGS FOR THE "OARD OF $IRECTORS AND FOR SENIOR MANAGEMENT TO DETERMINE AND MONITOR THE PERFORMANCE OF MANAGEMENT OPERATIONS IN REGARD TO WHETHER THE OBJECTIVES ARE ACHIEVED IN A TIMELY MANNER

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

)N THE CURRENT SITUATION THAT COMPRISE WITH DYNAMICALLY CHANGES RISK MANAGEMENT IS EVERMORE ESSENTIAL IN SUPPORTING THE #OMPANY ACHIEVEMENT EVEN THOUGH UNEXPECTED EVENTS OCCUR !CCORDINGLY IT IS IMPORTANT THAT THE #OMPANY MUST HAVE MANAGEMENT MECHANISM IN PLACE TO BUILD STRENGTH AND PREPARE FOR UPCOMING FUTURE SO THAT THE #OMPANY CAN MANAGE RISKS PROPERLY AND SUSTAIN BUSINESS STATUS

)N EVERY QUARTER THE 2ISK -ANAGEMENT #OMMITTEE SUBMITS THE RESULTS OF RISK MANAGEMENT TO THE !UDIT #OMMITTEE THE "OARD OF $IRECTORS AND THE %XECUTIVE #OMMITTEE IN ORDER TO MANAGE AND CLOSELY MONITORING RISK TO ENSURE ITS RISK APPETITE AND THE #OMPANY IS ABLE TO ACCOMPLISH ITS GOALS 0LEASE REFER TO THE l2ISK &ACTORSm SECTION WHICH SUMMARIZED THE RISK FACTORS AFFECTING THE #OMPANY}S OPERATION AND FINANCIALS

4HE #OMPANY HAS ALWAYS EMPHASIZED THE CORPORATE RISK MANAGEMENT BY HAVING THE #HAIRMAN OF %XECUTIVE #OMMITTEE AS THE #HAIRMAN OF THE 2ISK -ANAGEMENT #OMMITTEE TOGETHER WITH THE #HIEF %XECUTIVE /FFICER AND SENIOR MANAGEMENT OFFICERS AS THE MEMBERS OF THE COMMITTEE TOTALING MEMBERS )N THE COMMITTEES HELD MEETINGS TO EXAMINE RISKS THROUGHOUT THE #OMPANY RATE THE RISKS DEFINE THE RISK MANAGEMENT CONCEPT AND ASSIGN RESPONSIBILITIES TO THOSE IN CHARGE OF MANAGING AND CONTROLLING THE RISKS TO ITS RISK APPETITE LEVELS 4HIS ENABLES THE #OMPANY TO ACCOMPLISH ITS GOALS AND STRATEGIES AND CREATE CONFIDENCE FOR ALL SHAREHOLDERS AND STAKEHOLDERS 4HE #OMPANY HAS CONTINUOUSLY REGULAR REVISING ITS RISKS FACTORS WHETHER THE RISKS HAS EVOLVE OR INCREASE AND HOW THE CURRENT ECONOMY CRISIS AFFECTED THE #OMPANY}S INVOLVED PARTIES

)N THE "OARD OF $IRECTOR}S -EETING .O ON *ANUARY ALONG WITH THE !UDIT #OMMITTEES THE "OARD OF $IRECTORS HAS ASSESSED THE INTERNAL CONTROL SYSTEM BY REVIEWING THE EFFECTIVENESS OF )NTERNAL #ONTROL PROCESSES AND BY QUESTIONING THE -ANAGEMENT 4HE RESULT FROM THE ADEQUATE EVALUATION FOUND THAT THE #OMPANY HAD IMPLEMENTED AN APPROPRIATE AND EFFECTIVE )NTERNAL #ONTROL 3YSTEM

4HE 2ISK -ANAGEMENT #OMMITTEE HAS CLOSELY FOLLOWED THE RESULTS OF RISK MANAGEMENT BY CONSIDERING THE ACTION PLAN OF EACH MANAGEMENT DIVISION RESPONSIBLE FOR ANY RISK FACTOR THAT CONSISTENT WITH THE RESULTS OF A RELIABLE MEASUREMENT )N EACH MEETING THE 2ISK -ANAGEMENT #OMMITTEE WILL HAVE EACH MANAGEMENT DIVISION REPORT THE RISK MANAGEMENT RESULTS THAT WERE IDENTIFIED IN THE FORMER MEETING INCLUDING CONSIDERATION WHETHER THE LEVEL OF RISK HAS BEEN DECREASE THUS RESULTED TO AN EFFECTIVE RISK MANAGEMENT

4HE )NTERNAL !UDIT /FFICE IS AN INDEPENDENT OPERATION WHICH IS REPORTED DIRECTLY TO THE !UDIT #OMMITTEE AND ADMINISTRATIVELY TO THE #HAIRMAN OF THE %XECUTIVE #OMMITTEE 4HE #OMPANY HAS ALSO ADOPTED AN )NTERNAL !UDIT #HARTER TO DEFINE THE MISSION SCOPE OBJECTIVES ACCOUNTABILITY AND RESPONSIBILITY OF ACTIVITIES INCLUDING AUTHORITY 4HE #OMPANY REGULARLY UPDATES THE )NTERNAL !UDIT -ANUAL AS ITS PRIMARY SOURCE OF REFERENCE

)N ADDITION +0-' 0HOOMCHAI !UDIT ,IMITED THE #OMPANY}S EXTERNAL AUDITOR AND THE AUDITOR OF THE }S &INANCIAL 3TATEMENT HAVE EVALUATED THE EFFECTIVENESS OF THE #OMPANY}S INTERNAL CONTROL SYSTEM AS CONSIDER NECESSARY AND CONCLUDED THAT THERE WAS FOUNDED NO VULNERABILITIES OF MATERIAL DEFICIENCIES IN THE INTERNAL CONTROL PROCESSES )NTERNAL !UDIT

!NNUAL 2EPORT

4HE DUTY OF THE )NTERNAL !UDIT /FFICE IS TO EVALUATE AND IMPROVE THE EFFECTIVENESS OF INTERNAL CONTROL RISK MANAGEMENT AND GOVERNANCE PROCESSES 4HE )NTERNAL !UDIT /FFICE CREATES AN ANNUAL AUDIT PLAN WHICH APPROVED BY THE !UDIT #OMMITTEE AFTER CONSIDERATION OF OVERALL OBJECTIVES STRATEGIES MISSION AND THE 2ISK "ASED !UDIT !PPROACH 4HE )NTERNAL !UDIT /FFICE ALSO CONSULTS AND ADVISES ON #ONTROL 3ELF !SSESSMENT #3! TO ENSURE THAT PERFORMANCE ACHIEVES ITS STRATEGIES AND OBJECTIVES &URTHERMORE THE )NTERNAL !UDIT /FFICE REGULARLY PERFORMS MONITORING ACTIVITIES TO ENSURE THE EFFECTIVE AND CONTINUOUS IMPROVEMENT OF INTERNAL CONTROL PROCESSES )N THE #OMPANY APPROVED A BUDGET FOR THE 1UALITY !SSESSMENT 2EVIEW BY EXTERNAL INDEPENDENT EVALUATORS TO INCREASE THE QUALITY OF INTERNAL AUDIT ACTIVITY 4HE 1UALITY !SSESSMENT 2EVIEW WILL TAKE PLACE IN )N ASSESSING THE EFFECTIVENESS OF RISK MANAGEMENT THE )NTERNAL !UDIT /FFICE REVIEWS RISK EVENTS IDENTIFICATION AND RISK FACTORS WHICH AFFECT THE #OMPANY}S OBJECTIVES AND THEN REVIEWS THE RISK MANAGEMENT APPROACH 4HIS IS TO ENSURE THAT RISK IDENTIFICATION AND RISK ASSESSMENT ARE ACCURATE AND APPROPRIATE AND THAT A SYSTEMATIC RISK MANAGEMENT APPROACH IS IMPLEMENTED TO MANAGE AT ITS RISK APPETITE LEVEL REPORT IN A TIMELY MANNER AND MONITOR REGULARLY )N ASSESSING THE EFFECTIVENESS OF INTERNAL CONTROL THE )NTERNAL !UDIT /FFICE HAS DEVELOPED AN ADEQUATE EVALUATION QUESTIONNAIRE FOR EACH INTERNAL CONTROL PROCESS ACCORDING TO THE #/3/ %2- FRAMEWORK WHICH IS USED TO REVIEW THE PERFORMANCE OF EACH OPERATION 4HE )NTERNAL !UDIT /FFICE ALSO SUPPORTS EACH DEPARTMENT TO PERFORM REGULAR #ONTROL 3ELF !SSESSMENTS IN EACH PROCEDURE TO ENSURE THAT THE #OMPANY}S OBJECTIVES ARE

ACHIEVED EFFICIENTLY AND EFFECTIVELY RULES AND REGULATIONS ARE STRICTLY ADHERED TO AND THAT FINANCIAL REPORTS ARE ACCURATE AND RELIABLE )N ASSESSING THE EFFECTIVENESS OF GOVERNANCE THE )NTERNAL !UDIT /FFICE PERFORMS CORPORATE GOVERNANCE EVALUATION ACCORDING TO GOOD CORPORATE GOVERNANCE OF THE /RGANIZATION FOR %CONOMIC #O /PERATION AND $EVELOPMENT /%#$ AND THE 3TOCK %XCHANGE OF 4HAILAND 3%4 4HIS ENSURES THAT THE #OMPANY PROVIDES THE NECESSARY INFRASTRUCTURE AND PROCESSES IN PLACE TO SUPPORT GOOD CORPORATE GOVERNANCE THAT THE #OMPANY IS TRANSPARENT CREATES FAIRNESS FOR ALL AND ACCOMPLISHES ITS OBJECTIVES BY USING RESOURCES EFFECTIVELY TO ENSURE THE GREATEST BENEFIT FOR STAKEHOLDERS )N ASSESSING EXTERNAL AND INTERNAL FRAUD RISKS MANAGEMENT THE )NTERNAL !UDIT /FFICE PERFORMS FRAUD RISK ASSESSMENTS AND EVENTS IDENTIFICATION AND THEN EVALUATES THE POSSIBILITY OF EXTERNAL AND INTERNAL FRAUD 4HE )NTERNAL !UDIT /FFICE ALSO CONSIDERS THE MOST EFFECTIVE MEASURES TO PREVENT AND CONTROL RISK TO ENSURE THAT THE #OMPANY ACHIEVES THE OBJECTIVES )N ASSESSING 3ELF #ONTROL !PPROACH OF EMPLOYEES #3! THE )NTERNAL !UDIT /FFICE PROVIDES A COMPREHENSIVE SELF ASSESSMENT SUPPORT SERVICE FOR EMPLOYEES AND DEPARTMENTS BY OFFERING INDIVIDUAL COUNSELING AND GROUP TRAINING WORKSHOPS 4HIS ENCOURAGES EMPLOYEES TO DEVELOP A WELL CONTROLLED AND EFFECTIVE OPERATING SYSTEM TO MANAGE KEY RISKS EFFECTIVELY AND IN A TIMELY MANNER )N ADDITION THIS ALSO ENSURES THAT EACH BUSINESS PROCESS IS ACHIEVABLE WITHIN THE PERIOD SPECIFIED

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

-OREOVER THE #HIEF !UDIT %XECUTIVE #!% ACTS AS THE SECRETARY TO THE !UDIT #OMMITTEE TO SUPPORT THE EFFECTIVE ACHIEVEMENT OF ITS RESPONSIBILITY AND ACCOUNTABILITY WHICH ASSIGNED BY THE "OARD OF $IRECTORS BY ARRANGING THE MONTHLY MEETING WITH THE !UDIT #OMMITTEE 4HE #!% ADDITIONALLY IS A MEMBER OF 2ISK -ANAGEMENT #OMMITTEE AND THE )NFORMATION 3ECURITY #OMMITTEE TO COUNSEL AND PROVIDE BENEFICIAL ADVICES TO THE #OMPANY 4HE )NTERNAL !UDIT /FFICE ADHERES TO THE )NTERNATIONAL 0ROFESSIONAL 0RACTICES &RAMEWORK )00& THE )NTERNATIONAL 3TANDARDS FOR THE 0ROFESSIONAL 0RACTICE OF )NTERNAL !UDITING #/3/ %2- AND )3/ )N THE INFORMATION SYSTEMS THE )NTERNAL !UDIT /FFICE ALSO HOLDS #OBI4 )4 'OVERNANCE FRAMEWORK AND )3/ STANDARD TO ENSURE THAT THE #OMPANY}S )NFORMATION 3YSTEMS ARE SECURE AND IN A GOOD SUPERVISION )N ADDITION THE )NTERNAL !UDIT /FFICE FOCUSES ON QUALITY IMPROVEMENTS OF AUDIT ACTIVITY TO BE CONSISTENT WITH CURRENT INTERNATIONAL STANDARDS BY PERFORMING ON GOING )NTERNAL 1UALITY 3ELF !SSESSMENT 4HE INTERNAL AUDITORS ALSO PERFORM THEIR DUTIES INDEPENDENTLY AND OBJECTIVELY ACCORDING TO A #ODE OF %THICS

)N ADDITION THE INTERNAL AUDITORS ARE CONTINUALLY TRAINED IN LINE WITH )NDIVIDUAL $EVELOPMENT 0LAN AND ENCOURAGED TO HOLD VARIOUS PROFESSIONAL CERTIFICATIONS !T PRESENT THERE ARE FIVE #ERTIFIED )NTERNAL !UDITORS #)! THREE #ERTIFIED )NFORMATION 3YSTEM !UDITORS #)3! ONE #ERTIFIED )NFORMATION 3YSTEMS 3ECURITY 0ROFESSIONAL #)330 THREE #ERTIFIED 0UBLIC !CCOUNTANTS #0! AND ONE 4AX !UDITOR 4! 4HE REST OF INTERNAL AUDITORS ARE STILL IN THE PROCESS OF DEVELOPING IN ORDER TO OBTAIN #)! #)3! AND ##3! 4HE #ERTIFICATION IN #ONTROL 3ELF !SSESSMENT 4HIS IS TO ENSURE THAT THE PERFORMANCE OF THE )NTERNAL !UDIT /FFICE MEETS THE DEFINED OBJECTIVES SUPPORTS #OMPANY}S GOOD CORPORATE GOVERNANCE AND ADDS VALUE TO THE #OMPANY EFFICIENTLY AND EFFECTIVELY

!NNUAL 2EPORT

2ELATED 4RANSACTIONS 4HE #OMPANY AND ITS SUBSIDIARIES HAVE ENTERED INTO RELATED TRANSACTIONS WITH CONNECTED PERSONS !LL OF THESE RELATED TRANSACTIONS ARE MADE IN THE ORDINARY COURSE OF BUSINESS AND ON GENERAL TRADING CONDITIONS

#OMPANY AND ITS SUBSIDIARIES IS RESPONSIBLE FOR REVIEWING THE RELATED TRANSACTIONS EVERY QUARTER TO ENSURE THAT NO CONFLICT OF INTEREST WILL BE OCCURRED IN ORDER TO MAXIMIZE THE OVERALL COMPANY}S BENEFITS

4O BE ALIGNED WITH THE 3ECURITY AND %XCHANGE !CT .O " % !RTICLE THE #OMPANY}S "OARD OF $IRECTORS HAS APPROVED IN PRINCIPLE ON !UGUST THAT THE MANAGEMENT SHALL HAVE THE AUTHORITY TO UNDERTAKE THE RELATED TRANSACTIONS WHEREAS THOSE TRANSACTIONS ARE TRANSACTIONS WITH GENERAL TRADING CONDITIONS 4HE APPROVAL OF THE ABOVE TRANSACTIONS SHALL NOT CONSTITUTE SUCH AUTHORITY TO ALLOW THE DIRECTOR AN EXECUTIVE OR A RELATED PERSON TO APPROVE WITH A CONFLICT OF INTEREST

4HE PRACTICE AND DISCLOSURE ABOUT THE RELATED TRANSACTIONS HAVE BEEN FOLLOWED UP STRICTLY UNDER THE NOTIFICATIONS OR RULES OF THE 3TOCK %XCHANGE OF 4HAILAND

&OR APPROVAL PROCESS THE RELATED TRANSACTIONS SHALL BE PROCESSED IN THE SAME PRACTICE AS OTHER GENERAL TRADING TRANSACTIONS WITH OUTSIDE PARTIES WITH THE AUTHORIZED EXECUTIVES DESIGNATED AND EMPOWERED TO ENDORSE UP TO A CERTAIN LIMIT OF BUDGET ACCORDING TO THEIR RESPECTIVE RANK AND POSITION 4HE !UDIT #OMMITTEE OF THE 2ELATED PARTIES 2ELATION TO THE #OMPANY

&OR THE FISCAL YEAR ENDED $ECEMBER AND THE #OMPANY AND ITS SUBSIDIARIES HAD THE RELATED TRANSACTIONS IN WHICH THE AUDITORS HAD DISCLOSED IN THE NOTES TO AUDITED FINANCIAL STATEMENTS AND THESE TRANSACTIONS HAVE BEEN REVIEWED BY THE !UDIT #OMMITTEE 4HE !UDIT #OMMITTEE HAD AN OPINION THAT ALL RELATED TRANSACTIONS ARE REASONABLE AND BASED ON THE NORMAL COURSE OF BUSINESS 4HE #OMPANY CHARGES PURCHASES PRODUCTS AND SERVICES WITH RELATED PARTIES AT REASONABLE PRICES AND THOSE PRICES ARE COMPARABLE TO THE MARKET RATE WITH GENERAL TRADING CONDITIONS $ETAILS OF RELATED TRANSACTIONS ARE AS FOLLOWS

$ECEMBER -ILLION "AHT

$ETAIL OF TRANSACTIONS

2ATIONAL AND NECESSITY #OMPANY #ONSOLIDATED #OMPANY #ONSOLIDATED

3HIN #ORPORATION 0UBLIC #OMPANY ,IMITED 3(). 3(). IS A MAJOR SHAREHOLDER HOLDS AND -R 3OMPRASONG "OONYACHAI IS A JOINT DIRECTOR

4HE #OMPANY PAYS A DIVIDEND TO 3(). WHO IS THE MAJOR SHAREHOLDER 3ERVICE INCOME /THER INCOME )NTEREST EXPENSE $IVIDEND PAID $EBENTURE 4RADE ACCOUNT RECEIVABLE !MOUNT DUE FROM RELATED PARTIES

4HAICOM 0UBLIC #O ,TD 4(#/- 3(). IS A MAJOR SHAREHOLDER HOLDS AND -R 3OMPRASONG "OONYACHAI IS A JOINT DIRECTOR

4HE #OMPANY LEASES SATELLITE TRANSPONDER ON THE 4HAI #OM ! FROM 4(#/- AND CONTRACT WILL EFFECTIVE UNTIL *UNE 4HE #OMPANY MUST PAY ANNUAL COMPENSATION AT THE RATE OF 53$ PER YEAR 3ERVICE INCOME /THER INCOME 2ENTAL AND OTHER SERVICE EXPENSES 4RADE ACCOUNT PAYABLE 4RADE ACCOUNT RECEIVABLE !MOUNT DUE FROM RELATED PARTIES

4HE #OMPANY PAYS A DIVIDEND TO 3(). IN PROPORTION OF SHAREHOLDING PERCENTAGE 4HE PROPOSE OF DIVIDEND BY THE "OARD OF $IRECTORS MUST BE APPROVED AT THE !NNUAL 'ENERAL -EETING OF 3HAREHOLDERS

3(). HOLD LONG TERM DEBENTURE THROUGH PRIVATE FUNDS MANAGED BY INDEPENDENT FUND MANAGER 4(#/- IS THE ONLY SATELLITE OPERATOR IN 4HAILAND 4HE #OMPANY IS CHARGED AT THE SAME RATE AS WITH EXTERNAL CUSTOMERS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

$ECEMBER -ILLION "AHT

2ELATED PARTIES 2ELATION TO THE #OMPANY

$ECEMBER -ILLION "AHT

$ETAIL OF TRANSACTIONS

2ATIONAL AND NECESSITY #OMPANY #ONSOLIDATED #OMPANY #ONSOLIDATED

4HANACHART 'ROUP .!4 -R 3UPADEJ 0OONPIPAT IS A JOINT DIRECTOR (E HAS RESIGNED FROM THE POSITION OF DIRECTOR EFFECTIVE ON *ANUARY

4HE #OMPANY AND ITS SUBSIDIARIES HAVE DEPOSIT ACCOUNT WITH 4HANACHART GROUP AND PAY INSURANCE CHARGE FOR THE BASE STATIONS EQUIPMENTS AND INTEREST EXPENSE OF THE LEASED VEHICLES 3ERVICE INCOME )NTEREST INCOME /THER INCOME )NSURANCE PAYMENT )NTEREST EXPENSE

4HANACHART 'ROUP PROVIDES GOOD SERVICE QUALITY WITH A LONG TERM RELATIONSHIP WITH THE #OMPANY 4HE #OMPANY AND ITS SUBSIDIARIES ARE CHARGED AT THE COMPARABLE RATE AS WITH EXTERNAL CUSTOMERS

-ATCHBOX #O ,TD -" 3(). IS A MAJOR SHAREHOLDER HOLDS AND JOINT DIRECTORS -R 3OMPRASONG "OONYACHAI -R 6IKROM 3RIPRATAK

4HE #OMPANY AND ITS SUBSIDIARIES HIRE -" AS AN AGENCY TO PROVIDE PUBLICITY FOR THE #OMPANIES} SERVICES TO CUSTOMERS THROUGH VARIOUS MEDIA ON A JOB BY JOB BASIS 3ERVICE INCOME /THER INCOME 2ENTAL AND OTHER SERVICE EXPENSES !DVERTISING EXPENSE !DVERTISING FEE NET !DVERTISING FEE GROSS 4RADE ACCOUNT PAYABLE !MOUNT DUE TO RELATED PARTIES !MOUNT DUE FROM RELATED PARTIES

-" IS A CREATIVE ADVERTISING AGENCY WITH GOOD UNDERSTANDING OF THE #OMPANY}S PRODUCTS AND HELPS MAINTAIN INFORMATION AS STRICTLY CONFIDENTIAL !DVERTISING FEES CHARGED BY -" ARE BENCHMARKING WITH THIRD PARTIES $ETAILS OF CHARGES ARE AS FOLLOWS !GENCY &EE -" -EDIA -" 0RODUCTION 4HIRD 0ARTY -EDIA AND 0RODUCTION

4-# HAS A SPECIALIZATION IN PROVIDING INFORMATION FOR MOBILE PHONE VALUE ADDED SERVICE 4HE #OMPANY AND ITS SUBSIDISRES PAYS THE SERVICE CHARGE BY THE PERCENTAGE BASED ON REVENUE FROM CUSTOMERS DEPENDING ON THE TYPE OF SERVICE 2ATE IS CHARGED AT THE SAME RATE AS WITH OTHER CONTENT PROVIDERS CURRENTLY AT NOT EXCEEDING )4!3 PROVIDES COMPUTER PROGRAM IMPROVEMENT AND DEVELOPMENT ONLY FOR THE #OMPANY AND SUBSIDIARIES )4!3 CHARGES THE #OMPANY AT COMPARABLE RATE TO OTHER CONSULTANT COMPANIES 4HE SERVICE CHARGE DEPENDS ON THE TYPE OF WORK AND THE LEVEL OF CONSULTANT

4ELEINFO -EDIA #O ,TD 4-# 3(). IS AN INDIRECT MAJOR SHAREHOLDER HOLDS

4 HE #OMPANY AND ITS SUBSIDIARIES HIRES 4-# TO FURNISH INFORMATION FOR MOBILE PHONE VALUE ADDED SERVICE SUCH AS ASTROLOGY LOTTO AND COMIC STORY 4HE #OMPANY PAYS ACTUAL SERVICES FEE ON MONTHLY BASIS 3ERVICE INCOME /THER INCOME /THER SERVICE EXPENSES 4RADE ACCOUNT PAYABLE 4RADE ACCOUNT RECEIVABLE !MOUNT DUE FROM RELATED PARTIES

) 4 !PPLICATIONS AND 3ERVICES #O ,TD )4!3 3(). IS A MAJOR SHAREHOLDERS HOLDS AND -R 3OMPRASONG "OONYACHAI IS A JOINT DIRECTOR

4HE #OMPANY AND ITS SUBSIDIARIES HIRE )4!3 FOR SOLUTION AND APPLICATION DEVELOPMENT INCLUDING 3!0 SYSTEM SERVICES 3ERVICE INCOME 2ENTAL AND OTHER SERVICE EXPENSES 4RADE ACCOUNT PAYABLE !MOUNT DUE TO RELATED PARTIES 4RADE ACCOUNT RECEIVABLE !MOUNT DUE FROM RELATED PARTIES

!NNUAL 2EPORT

2ELATED PARTIES 2ELATION TO THE #OMPANY

$ECEMBER -ILLION "AHT

$ETAIL OF TRANSACTIONS

2ATIONAL AND NECESSITY #OMPANY #ONSOLIDATED #OMPANY #ONSOLIDATED

'ROUP OF 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD 3ING4EL 3ING4EL IS A MAJOR SHAREHOLDER OF THE #OMPANY HOLDS

4HE #OMPANY AND ITS SUBSIDIARIES ENTER INTO AN AGREEMENT WITH COMPANIES OF 3ING4EL GROUP FOR THE JOINT INTERNATIONAL ROAMING OPERATION 4HE #OMPANY PAYS THE SALARY AND REMUNERATION TO 3INGAPORE 4ELECOM )NTERNATIONAL 0TE ,TD 34) FOR SENDING ITS OPERATIONAL STAFF 4HE EXPENSE IS CHARGED ON AN ACTUAL BASIS 4HE #OMPANY ALSO PAYS 3ING4EL GROUP A DIVIDEND IN PROPORTION OF ITS SHAREHOLDING PERCENTAGE 3ERVICE INCOME /THER INCOME )NTERNATIONAL ROAMING EXPENSE 3ALARY AND OTHER REMUNERATION $IVIDEND PAID 4RADE ACCOUNT PAYABLE !MOUNT DUE TO RELATED PARTIES 4RADE ACCOUNT RECEIVABLE

#3 ,OXINFO 0UBLIC #OMPANY ,IMITED #3, 3(). IS AN INDIRECT MAJOR SHAREHOLDER HOLDS

#3, PROVIDES THE INTERNET SERVICE TO THE #OMPANY AND !$# PROVIDES DATANET SERVICE TO #3, 3ERVICE INCOME /THER INCOME 2ENTAL AND OTHER SERVICE EXPENSES 4RADE ACCOUNT PAYABLE !MOUNT DUE TO RELATED PARTIES 4RADE ACCOUNT RECEIVABLE !MOUNT DUE FROM RELATED PARTIES

!$ 6ENTURE 0UBLIC #OMPANY ,IMITED 6# 3(). IS AN INDIRECT MAJOR SHAREHOLDER HOLDS

4HE #OMPANY AND ITS SUBSIDIARY HIRE !$ 6ENTURE FOR THEIRS CONTENT SERVICE PROVIDING FOR THE #OMPANY AND ITS SUBSIDIARY}S CUSTOMERS 3ERVICE INCOME /THER SERVICE FEE 2ENTAL AND OTHER SERVICE EXPENSES 4RADE ACCOUNT PAYABLE !MOUNT DUE TO RELATED PARTIES 4RADE ACCOUNT RECEIVABLE

4HE )NTERNATIONAL 2OAMING WITH 3ING4EL IS UNDER THE ORDINARY COURSE OF BUSINESS SINCE THE #OMPANY PROVIDES INTERNATIONAL MOBILE SERVICE TO FOREIGN OPERATORS "OTH PARTIES CHARGE EACH OTHER AT THE ACCEPTED PRICE BY DEDUCT PROFIT FROM THEIR CUSTOMERS 34) HAS AN AGREEMENT WITH THE #OMPANY THAT 34) NEEDS TO PROVIDE OPERATIONAL STAFF TO HELP THE #OMPANY FOR MANAGEMENT AND ANY TECHNIQUE 4HE #OMPANY PAYS THE SERVICE FEE TO 34) BY THE ACTUAL BASIS ACCORDING TO AGREEMENT

!$ 6ENTURE HAS A SPECIALIZATION IN DESIGNING AND CREATING WEBSITE WITH VARIETY CONTENTS WHICH SUIT TO THE #OMPANY AND ITS SUBSIDIARY}S NEED 4HE #OMPANY AND ITS SUBSIDIARY PAY THE SERVICE CHARGE BY THE PERCENTAGE BASED ON REVENUE FROM CUSTOMERS WHICH DEPEND ON THE TYPE OF SERVICE 2ATE CHARGE TO THE #OMPANY AND ITS SUBSIDIARY ARE NOT EXCEED AND ARE COMPARABLE WITH OTHER CONTENT PROVIDERS

3HINEE TRANSFER ITS OPERATION TO !$ 6ENTURE ON 3EPTEMBER

#3, PROVIDES INTERNET SERVICE AND CHARGE THE #OMPANY AT THE SAME RATE AS WITH EXTERNAL CUSTOMERS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

2ELATED PARTIES 2ELATION TO THE #OMPANY

$ECEMBER -ILLION "AHT

$ETAIL OF TRANSACTIONS

2ATIONAL AND NECESSITY #OMPANY #ONSOLIDATED #OMPANY #ONSOLIDATED

$46 3ERVICE #O ,TD $46 4 HE #OMPANY HIRES $46 TO CREATE WEBSITE 3(). IS AN INDIRECT MAJOR SHAREHOLDER HOLDS 3ERVICE INCOME 2ENTAL AND OTHER SERVICE EXPENSES 4RADE ACCOUNT PAYABLE 4RADE ACCOUNT RECEIVABLE

$46 HAS A SPECIALIZATION IN AN INTERNET SERVICE AND CHARGE THE #OMPANY AT THE COMPARABLE RATE AS WITH OTHER CONTENT PROVIDERS ,4# THE TELECOMMUNICATIONS SERVICE PROVIDER IN ,AOS PROVIDES FIXED LINE MOBILE INTERNET AND BROADBAND AND INTERNATIONAL ROAMING SERVICES 2OAMING PRICE BETWEEN THE #OMPANY AND ,4# IS BASED ON MARKET RATE -FONE GOT LICENSE FROM 4HE 2OYAL 'OVERNMENT OF #AMBODIA PROVIDES FIXED LINE MOBILE AND INTERNATIONAL ROAMING SERVICES 2OAMING PRICE BETWEEN THE #OMPANY AND -FONE IS BASED ON MARKET RATE

,AO 4ELECOMMUNICATIONS #O ,TD ,4# 3(). IS AN INDIRECT MAJOR SHAREHOLDER HOLDS

4HE #OMPANY AND ITS SUBSIDIARIES HAVE COOPERATED WITH ,4# TO PROVIDE INTERNATIONAL ROAMING 3ERVICE INCOME )NTERNATIONAL ROAMING EXPENSE 4RADE ACCOUNT PAYABLE 4RADE ACCOUNT RECEIVABLE

-FONE #O ,TD -FONE 3(). IS AN INDIRECT MAJOR SHAREHOLDER HOLDS

4 HE #OMPANY AND ITS SUBSIDIARIES HAVE COOPERATED WITH -FONE TO PROVIDE INTERNATIONAL ROAMING 3ERVICE INCOME )NTERNATIONAL ROAMING EXPENSE 4RADE ACCOUNT PAYABLE 4RADE ACCOUNT RECEIVABLE

)46 #O ,TD 3(). IS A MAJOR SHAREHOLDER HOLDS )46 CEASED ITS OPERATION SINCE -ARCH

) 46 HOLD LONG TERM DEBENTURE THROUGH PRIVATE FUNDS MANAGED BY INDEPENDENT FUND MANAGER $EBENTURE )NTEREST EXPENSE

4HE #OMPANY PAID THE INTEREST EXPENSE OF THE DEBENTURE TO )46 0RICING CONDITION AND RETURN OF THIS DEBENTURE ARE AS PER APPROVED BY THE 3%# AND ARE THE SAME AS OFFERED TO OTHER INVESTORS

7ATTA #LASSIFIEDS #O ,TD 74# 3(). IS A MAJOR SHAREHOLDER HOLDS

4 HE #OMPANY AND ITS SUBSIDIARIES HIRE 74# TO DO RECRUITMENT ADVERTISING THROUGH VARIOUS CHANNELS SUCH AS NEWSPAPERS MAGAZINES INTERNET AND BOOTH ACTIVITY 2ENTAL AND OTHER SERVICE EXPENSES

74# IS A LEADING MEDIA PUBLISHER IN 4HAILAND COVERING WIDE RANGES OF TARGET READERS SUCH AS JOB SEEKERS EDUCATION AND SCHOLARSHIP INFORMATION REAL ESTATE AND CAR 4HE #OMPANY AND ITS SUBSIDIARY PAY THE SERVICE CHARGE IS BASED ON -ARKET RATE

!NNUAL 2EPORT

"OARD OF $IRECTORS} 2ESPONSIBILITY FOR &INANCIAL 2EPORTING 4HE "OARD OF $IRECTORS IS RESPONSIBLE FOR !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED}S FINANCIAL STATEMENTS AND !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS SUBSIDIARIES} CONSOLIDATED FINANCIAL STATEMENTS INCLUDING THE FINANCIAL INFORMATION PRESENTED IN THIS ANNUAL REPORT 4HE AFOREMENTIONED FINANCIAL STATEMENTS ARE PREPARED IN ACCORDANCE WITH GENERALLY ACCEPTED ACCOUNTING PRINCIPLES USING CAREFUL JUDGMENT AND THE BEST ESTIMATION )MPORTANT INFORMATION IS ADEQUATELY AND TRANSPARENCY DISCLOSED IN THE NOTES TO FINANCIAL STATEMENTS FOR THE #OMPANY SHAREHOLDERS AND INVESTORS 4HE "OARD OF $IRECTORS HAS PROVIDED AND MAINTAINED RISK MANAGEMENT SYSTEM AND APPROPRIATE AND EFFICIENT INTERNAL CONTROLS TO ENSURE THAT ACCOUNTING RECORDS ARE ACCURATE RELIABLE AND ADEQUATE TO PROTECT ITS ASSETS AND UNCOVER ANY WEAKNESS THAT MAY BE PRESENT IN ORDER TO PREVENT FRAUD OR MATERIALLY IRREGULAR OPERATIONS )N THIS REGARD THE "OARD OF $IRECTORS HAS APPOINTED AN !UDIT #OMMITTEE TO BE RESPONSIBLE FOR REVIEWING THE ACCOUNTING POLICY FINANCIAL REPORTS REVIEW INTERNAL CONTROLS INTERNAL AUDIT AND RISK MANAGEMENT SYSTEM 4HE !UDIT #OMMITTEE HAS ALSO REVIEWED A DISCLOSURE OF RELATED PARTY TRANSACTIONS !LL THEIR COMMENTS ON THESE ISSUES HAVE INCLUDED IN THE !UDIT #OMMITTEE 2EPORT WHICH PRESENTED IN THIS ANNUAL REPORT 4HE FINANCIAL STATEMENTS OF THE #OMPANY AND THE CONSOLIDATED FINANCIAL STATEMENTS OF #OMPANY AND ITS SUBSIDIARIES HAVE BEEN EXAMINED BY AN EXTERNAL AUDITOR +0-' 0HOOMCHAI !UDIT ,IMITED 4O CONDUCT THE AUDITS AND EXPRESS AN OPINION IN ACCORDANCE WITH GENERALLY ACCEPTED AUDITING STANDARDS THE AUDITOR WAS PROVIDED WITH ALL OF THE #OMPANY}S RECORDS AND RELATED DATA AS REQUESTED 4HE AUDITOR}S OPINION IS PRESENTED IN THE AUDITOR}S REPORT AS PART OF THIS ANNUAL REPORT 4HE "OARD OF $IRECTORS CONSIDERS THE #OMPANY}S OVERALL INTERNAL CONTROL SYSTEM SATISFACTORY AND PROVIDES CREDIBILITY AND RELIABILITY TO !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED}S FINANCIAL STATEMENTS AND !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS SUBSIDIARIES} CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED $ECEMBER 4HE "OARD OF $IRECTORS ALSO BELIEVES THAT ALL THESE FINANCIAL STATEMENTS HAVE BEEN PREPARED IN ACCORDANCE WITH GENERALLY ACCEPTED ACCOUNTING PRINCIPLES AND RELATED REGULATIONS

$R 0AIBOON ,IMPAPHAYOM 0H $

-R !LLEN ,EW 9OONG +EONG

#HAIRMAN OF THE "OARD OF $IRECTORS

#HAIRMAN OF THE %XECUTIVE #OMMITTEE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!UDIT 2EPORT OF #ERTIFIED 0UBLIC !CCOUNTANT 4O THE 3HAREHOLDERS OF !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED ) HAVE AUDITED THE ACCOMPANYING CONSOLIDATED AND SEPARATE BALANCE SHEETS AS AT $ECEMBER AND AND THE RELATED STATEMENTS OF INCOME CHANGES IN EQUITY AND CASH FLOWS FOR THE YEARS THEN ENDED OF !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS SUBSIDIARIES AND OF !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED RESPECTIVELY 4HE #OMPANY}S MANAGEMENT IS RESPONSIBLE FOR THE CORRECTNESS AND COMPLETENESS OF INFORMATION PRESENTED IN THESE FINANCIAL STATEMENTS -Y RESPONSIBILITY IS TO EXPRESS AN OPINION ON THESE FINANCIAL STATEMENTS BASED ON MY AUDITS ) CONDUCTED MY AUDITS IN ACCORDANCE WITH GENERALLY ACCEPTED AUDITING STANDARDS 4HOSE STANDARDS REQUIRE THAT ) PLAN AND PERFORM THE AUDIT TO OBTAIN REASONABLE ASSURANCE ABOUT WHETHER THE FINANCIAL STATEMENTS ARE FREE OF MATERIAL MISSTATEMENT !N AUDIT INCLUDES EXAMINING ON A TEST BASIS EVIDENCE SUPPORTING THE AMOUNTS AND DISCLOSURES IN THE FINANCIAL STATEMENTS !N AUDIT ALSO INCLUDES ASSESSING THE ACCOUNTING PRINCIPLES USED AND SIGNIFICANT ESTIMATES MADE BY MANAGEMENT AS WELL AS EVALUATING THE OVERALL FINANCIAL STATEMENT PRESENTATION ) BELIEVE THAT MY AUDITS PROVIDE A REASONABLE BASIS FOR MY OPINION )N MY OPINION THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS REFERRED TO ABOVE PRESENT FAIRLY IN ALL MATERIAL RESPECTS THE FINANCIAL POSITIONS AS AT $ECEMBER AND AND THE RESULTS OF OPERATIONS AND CASH FLOWS FOR THE YEARS THEN ENDED OF !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS SUBSIDIARIES AND OF !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED RESPECTIVELY IN ACCORDANCE WITH GENERALLY ACCEPTED ACCOUNTING PRINCIPLES

7INID 3ILAMONGKOL #ERTIFIED 0UBLIC !CCOUNTANT 2EGISTRATION .O +0-' 0HOOMCHAI !UDIT ,TD "ANGKOK &EBRUARY

!NNUAL 2EPORT

"ALANCE 3HEETS !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS 3UBSIDIARIES

!S AT $ECEMBER AND #ONSOLIDATED FINANCIAL STATEMENTS

.OTE

!SSETS #URRENT ASSETS #ASH AND CASH EQUIVALENTS 3PECIFICALLY USED BANK DEPOSITS #URRENT INVESTMENTS 4RADE ACCOUNTS RECEIVABLE !MOUNTS DUE FROM AND LOANS TO RELATED PARTIES )NVENTORIES 6ALUE ADDED TAX RECEIVABLES /THER CURRENT ASSETS 4OTAL CURRENT ASSETS .ON CURRENT ASSETS )NVESTMENTS IN SUBSIDIARIES /THER LONG TERM INVESTMENTS 0ROPERTY PLANT AND EQUIPMENT !SSETS UNDER THE !GREEMENTS FOR OPERATION 3WAP AND FORWARD CONTRACTS RECEIVABLE )NTANGIBLE ASSETS $EFERRED TAX ASSETS /THER NON CURRENT ASSETS

3EPARATE FINANCIAL STATEMENTS

IN "AHT

4OTAL NON CURRENT ASSETS

4OTAL ASSETS

4HE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE FINANCIAL STATEMENTS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

"ALANCE 3HEETS #ONTINUED !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS 3UBSIDIARIES

!S AT $ECEMBER AND #ONSOLIDATED FINANCIAL STATEMENTS

.OTE

,IABILITIES AND EQUITY #URRENT LIABILITIES 4RADE ACCOUNTS PAYABLE !MOUNTS DUE TO AND LOANS FROM RELATED PARTIES #URRENT PORTION OF LONG TERM BORROWINGS !CCRUED REVENUE SHARING EXPENSES 5NEARNED INCOME MOBILE PHONE SERVICE !DVANCE RECEIPTS FROM CUSTOMERS )NCOME TAX PAYABLE /THER CURRENT LIABILITIES 4OTAL CURRENT LIABILITIES

IN "AHT

3EPARATE FINANCIAL STATEMENTS

4OTAL NON CURRENT LIABILITIES

4OTAL LIABILITIES

%QUITY 3HARE CAPITAL !UTHORISED SHARE CAPITAL

)SSUED AND PAID UP SHARE CAPITAL !DDITIONAL PAID IN CAPITAL 0REMIUM ON ORDINARY SHARES !DVANCED RECEIPTS FOR SHARE SUBSCRIPTION 5NREALISED SURPLUSES &AIR VALUE CHANGES ON DILUTION OF INVESTMENTS &AIR VALUE CHANGES ON INVESTMENTS 2ETAINED EARNINGS !PPROPRIATED ,EGAL RESERVE 5NAPPROPRIATED

4OTAL EQUITY ATTRIBUTABLE TO EQUITY HOLDERS OF THE #OMPANY -INORITY INTERESTS

4OTAL EQUITY

4OTAL LIABILITIES AND EQUITY

.ON CURRENT LIABILITIES ,ONG TERM BORROWINGS /THER NON CURRENT LIABILITIES

4HE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE FINANCIAL STATEMENTS

!NNUAL 2EPORT

3TATEMENTS OF )NCOME !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS 3UBSIDIARIES &OR THE YEARS ENDED $ECEMBER AND #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

.OTE

IN "AHT

2EVENUES 2EVENUES FROM RENDERING OF SERVICES AND EQUIPMENT RENTALS 2EVENUE FROM SALE OF GOODS

4OTAL REVENUES

#OST #OST OF RENDERING OF SERVICES AND EQUIPMENT RENTALS 2EVENUE SHARING EXPENSES #OST OF SALE OF GOODS 4OTAL COST 'ROSS PROFIT 3ELLING EXPENSES !DMINISTRATIVE EXPENSES 0ROFIT FROM SALES SERVICES AND EQUIPMENT RENTALS /THER OPERATING INCOME )MPAIRMENT LOSSES OF ASSETS .ET FOREIGN EXCHANGE GAIN LOSS -ANAGEMENT BENEFIT EXPENSES

/PERATING RESULTS $IVIDEND INCOME

0ROFIT BEFORE FINANCE COSTS AND INCOME TAX EXPENSES &INANCE COSTS

0ROFIT FOR THE YEAR

0ROFIT ATTRIBUTABLE TO %QUITY HOLDERS OF THE #OMPANY -INORITY INTERESTS

0ROFIT FOR THE YEAR

%ARNINGS PER SHARE "ASIC

0ROFIT BEFORE INCOME TAX EXPENSE )NCOME TAX EXPENSE

$ILUTED

4HE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE FINANCIAL STATEMENTS

"ALANCE AT $ECEMBER

,EGAL RESERVE

-INORITY INTERESTS

4OTAL EQUITY

4OTAL EQUITY ATTRIBUTABLE TO EQUITY 5NAPPRO HOLDERS OF PRIATED THE #OMPANY

2ETAINED EARNINGS

IN "AHT

5NREALISED SURPLUSES !DVANCE RECEIPTS &AIR VALUE &AIR VALUE SHARE FOR SHARE CHANGES ON CHANGES ON PREMIUM SUBSCRIPTION DILUTION OF OTHER INVESTMENT INVESTMENT

"ALANCE AT $ECEMBER AND *ANUARY #HANGES IN EQUITY FOR .ET CHANGE IN FAIR VALUE RECOGNISED IN EQUITY 0ROFIT FOR THE YEAR $IVIDENDS )SSUED OF SHARE CAPITAL !DVANCED RECEIPTS FOR SHARE SUBSCRIPTION )NCREASE IN MINORITY INTEREST FROM THE ADDITION OF SHARES $IVIDEND RECEIVED FROM SUBSIDIARIES

"ALANCE AT *ANUARY #HANGES IN EQUITY FOR .ET CHANGE IN FAIR VALUE RECOGNISED IN EQUITY 0ROFIT FOR THE YEAR $IVIDENDS )SSUED OF SHARE CAPITAL )NCREASE IN MINORITY INTEREST FROM THE ADDITION OF SHARES ,IQUIDATION OF A SUBSIDIARY $IVIDEND RECEIVED FROM SUBSIDIARIES

.OTE

)SSUED AND PAID UP SHARE CAPITAL

!DDITIONAL PAID IN CAPITAL

#ONSOLIDATED FINANCIAL STATEMENTS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3TATEMENTS OF #HANGES IN %QUITY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS 3UBSIDIARIES

&OR THE YEARS ENDED $ECEMBER AND

4HE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE FINANCIAL STATEMENTS

"ALANCE AT $ECEMBER

"ALANCE AT $ECEMBER AND *ANUARY #HANGES IN EQUITY FOR 0ROFIT FOR THE YEAR $IVIDENDS )SSUED OF SHARE CAPITAL !DVANCED RECEIPTS FOR SHARE SUBSCRIPTION

"ALANCE AT *ANUARY #HANGES IN EQUITY FOR 0ROFIT FOR THE YEAR $IVIDENDS )SSUED OF SHARE CAPITAL

.OTE

)SSUED AND PAID UP SHARE CAPITAL

3HARE PREMIUM

!DDITIONAL PAID IN CAPITAL

IN "AHT

!DVANCE RECEIPTS FOR SHARE SUBSCRIPTION

,EGAL RESERVE

5NAPPROPRIATED

2ETAINED EARNINGS

3EPARATE FINANCIAL STATEMENTS

4OTAL EQUITY ATTRIBUTABLE TO EQUITY HOLDERS OF THE #OMPANY

!NNUAL 2EPORT

3TATEMENTS OF #HANGES IN %QUITY #ONTINUED !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS 3UBSIDIARIES &OR THE YEARS ENDED $ECEMBER AND

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3TATEMENTS OF #ASH &LOWS !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS 3UBSIDIARIES

&OR THE YEARS ENDED $ECEMBER AND #ONSOLIDATED FINANCIAL STATEMENTS

#ASH FLOWS FROM OPERATING ACTIVITIES 0ROFIT FOR THE YEAR !DJUSTMENTS FOR $IVIDEND INCOME FROM SUBSIDIARIES $EPRECIATION !MORTISATION )NTEREST INCOME &INANCE COSTS )MPAIRMENT LOSSES OF ASSETS $OUBTFUL ACCOUNTS AND BAD DEBTS EXPENSES !LLOWANCE FOR OBSOLETE INVENTORIES AND WRITE OFF NET ,OSS ON DISPOSALS AND WRITE OFF OF ASSETS 5NREALISED 'AIN LOSS ON FOREIGN CURRENCIES )NCOME TAX EXPENSE

3EPARATE FINANCIAL STATEMENTS

.OTE

IN "AHT

#ASH PROVIDED BY OPERATION BEFORE CHANGES IN OPERATING ASSETS AND LIABILITIES #HANGES IN OPERATING ASSETS AND LIABILITIES 3PECIFICALLY USED BANK DEPOSITS 4RADE ACCOUNTS RECEIVABLE !MOUNTS DUE FROM RELATED PARTIES )NVENTORIES 6ALUE ADDED TAX RECEIVABLE /THER CURRENT ASSETS /THER NON CURRENT ASSETS 4RADE ACCOUNTS PAYABLE !MOUNTS DUE TO RELATED PARTIES !CCRUED REVENUE SHARING EXPENSES 5NEARNED INCOME MOBILE PHONE SERVICE !DVANCE RECEIPTS FROM CUSTOMERS 3WAP AND FORWARD CONTRACTS RECEIVABLE /THER CURRENT LIABILITIES /THER NON CURRENT LIABILITIES )NCOME TAX PAID

.ET CASH PROVIDED BY OPERATING ACTIVITIES

4HE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE FINANCIAL STATEMENTS

!NNUAL 2EPORT

3TATEMENTS OF #ASH &LOWS #ONTINUED !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS 3UBSIDIARIES

&OR THE YEARS ENDED $ECEMBER AND #ONSOLIDATED FINANCIAL STATEMENTS

.OTE

#ASH FLOWS FROM INVESTING ACTIVITIES )NTEREST RECEIVED $IVIDEND RECEIVED FROM SUBSIDIARIES 3HORT TERM LOANS TO SUBSIDIARIES NET .ET CHANGES IN CURRENT INVESTMENTS .ET CHANGES IN OTHER LONG TERM INVESTMENT !DDITIONAL INVESTMENT IN SUBSIDIARY 0URCHASE OF PROPERTY PLANT EQUIPMENT AND COMPUTER SOFTWARE 3ALE OF PROPERTY AND EQUIPMENT 0URCHASE OF ASSETS UNDER THE !GREEMENTS FOR OPERATION .ET CASH USED IN INVESTING ACTIVITIES #ASH FLOWS FROM FINANCING ACTIVITIES )NTEREST PAID /THER FINANCE COSTS PAID 0ROCEEDS 2EPAYMENTS OF SHORT TERM LOANS FROM SUBSIDIARIES 0ROCEEDS FROM LONG TERM BORROWINGS 2EPAYMENTS OF LONG TERM BORROWINGS &INANCE LEASE PRINCIPAL PAYMENTS 0ROCEEDS FROM ISSUE OF ORDINARY SHARES !DVANCED RECEIPTS FOR SHARE SUBSCRIPTION $IVIDENDS PAID 2EPAYMENT TO MINORITY INTEREST FROM LIQUIDATING OF A SUBSIDIARY .ET CASH USED IN FINANCING ACTIVITIES .ET INCREASE DECREASE IN CASH AND CASH EQUIVALENTS #ASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR %FFECT OF EXCHANGE RATE CHANGES ON FOREIGN CURRENCIES BALANCES

3EPARATE FINANCIAL STATEMENTS

IN "AHT

#ASH AND CASH EQUIVALENTS AT END OF YEAR

.ON CASH TRANSACTIONS /UTSTANDING DEBTS ARISING FROM INVESTMENT IN PROPERTY PLANT AND EQUIPMENT AND ASSETS UNDER THE !GREEMENTS FOR OPERATION

4HE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE FINANCIAL STATEMENTS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

.OTES TO THE &INANCIAL 3TATEMENTS !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AND ITS 3UBSIDIARIES

&OR THE YEARS ENDED $ECEMBER AND

'ENERAL INFORMATION !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED lTHE #OMPANYm IS INCORPORATED IN 4HAILAND AND HAS ITS REGISTERED OFFICE AT 3HINAWATRA 4OWER 0HAHOLYOTHIN 2OAD 0HAYATHAI "ANGKOK 4HAILAND 4HE #OMPANY WAS LISTED ON THE 3TOCK %XCHANGE IN 4HAILAND IN .OVEMBER 3HIN #ORPORATION 0UBLIC #OMPANY ,IMITED IS A MAJOR SHAREHOLDER HOLDING OF THE SHARE CAPITAL OF THE #OMPANY 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD IS A SHAREHOLDER HOLDING OF THE SHARE CAPITAL OF THE #OMPANY 4HE PRINCIPAL BUSINESS OPERATIONS OF THE #OMPANY AND ITS SUBSIDIARIES ARE SUMMARISED AS FOLLOWS 4HE OPERATION OF A -(Z #%,,5,!2 4%,%0(/.% 3934%- AS THE OPERATOR 4HE #OMPANY HAS BEEN GRANTED PERMISSION FROM 4/4 0UBLIC #OMPANY ,IMITED l4/4m UNDER THE !GREEMENT FOR OPERATION DATED -ARCH TO OPERATE AND SERVICE OF #ELLULAR -OBILE 4ELEPHONE EITHER ANALOG .-4 OR $IGITAL '3- -(Z FREQUENCY NATIONWIDE PARALLEL OPERATION FOR YEARS SINCE /CTOBER BEING THE FIRST COMMERCIAL OPERATING DATE OF SERVICE 4HE !GREEMENT ENDS ON 3EPTEMBER 4HE #OMPANY IS OBLIGED TO COMPLY WITH VARIOUS CONDITIONS AND PAY REVENUE SHARING IN ACCORDING WITH THE !GREEMENT

5NDER THE !GREEMENT THE #OMPANY SHALL BE ENTITLED TO IMMEDIATELY TRANSFER THE OWNERSHIP RIGHT OF ITS TOOLS AND EQUIPMENTS OR ASSETS FOR OPERATING THE -(Z #ELLULAR 3YSTEM TO 4/4 WHEN THE INSTALLATION HAS BEEN COMPLETED AND THE #OMPANY SHALL PAY 4/4 ANNUAL REVENUE SHARING IN ACCORDANCE WITH THE !GREEMENT AT THE PERCENTAGE OF ANNUAL REVENUES AND ANY BENEFIT FROM THE MOBILE PHONE SERVICE PRIOR TO DEDUCTING ANY EXPENSES AND ANY TAX OR THE MINIMUM ANNUAL REVENUE SHARING STIPULATED IN THE !GREEMENT 4HE !GREEMENT DOES NOT SPECIFY A MINIMUM CUMULATIVE AMOUNT OVER THE TERM OF THE !GREEMENT 4HE PERCENTAGES OF THE SERVICE REVENUES AND MINIMUM ANNUAL REVENUE SHARING FOR EACH YEAR ARE AS FOLLOWS 9EAR

0ERCENTAGE OF REVENUES

-INIMUM ANNUAL REVENUE SHARING IN MILLION "AHT

TO TO TO TO

4HE OPERATION OF A $!4!+)4 6)245!, #)2#5)4 37)4#( AS THE OPERATOR !DVANCED $ATA .ETWORK #OMMUNICATIONS #O ,TD l!$#m AN INDIRECT SUBSIDIARY HAS BEEN GRANTED PERMISSION FROM 4/4 UNDER THE !GREEMENT DATED 3EPTEMBER FOR RENDERING SERVICES FOR $!4!+)4 6)245!, #)2#5)4 37)4#( IN THE AREA OF THE -ETROPOLITAN 4ELEPHONE %XCHANGE

5NDER THE !GREEMENT !$# SHALL BE ENTITLED TO IMMEDIATELY TRANSFER THE OWNERSHIP RIGHT OF ITS TOOLS AND EQUIPMENT OR ASSETS FOR OPERATION OF $!4!+)4 3YSTEM TO 4/4 WHEN THE INSTALLATION HAS BEEN COMPLETED AND !$# SHALL PAY 4/4 ANNUAL REVENUE SHARING IN ACCORDANCE WITH THE !GREEMENT AT THE PERCENTAGE OF ANNUAL REVENUES

!NNUAL 2EPORT

AND ANY BENEFIT FROM SERVICE OF $!4!+)4 6)245!, #)2#5)4 37)4#( PRIOR TO DEDUCTING ANY EXPENSES AND ANY TAX OR THE MINIMUM ANNUAL REVENUE SHARING STIPULATED IN THE !GREEMENT

!$# AND 4/4 HAVE MUTUALLY AGREED TO AMEND THE !GREEMENT AND SIGNED THE 3UPPLEMENTAL !GREEMENT ON 3EPTEMBER TO EXTEND THE VALIDITY PERIOD FROM YEARS TO YEARS SUCH VALIDITY PERIOD SHALL BE ENDED ON 3EPTEMBER AND WAIVE THE COLLECTION OF ANNUAL REVENUE SHARING UNDER THE AGREEMENTS EFFECTIVE FROM 3EPTEMBER

!$# ISSUED MILLION ORDINARY SHARES AT A PAR VALUE OF "AHT OF TOTAL SHARES TO 4/4 ON -ARCH IN CONSIDERATION OF SUCH WAIVER !S AT $ECEMBER 4/4 OWNS OF !$#}S TOTAL SHARE

4HE OPERATION OF A -(Z #%,,5,!2 4%,%0(/.% 3934%- AS THE OPERATOR $IGITAL 0HONE #OMPANY ,IMITED l$0#m A SUBSIDIARY HAS BEEN GRANTED PERMISSION FROM #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m UNDER THE !GREEMENT FOR OPERATION DATED .OVEMBER TO OPERATE AND SERVICE #ELLULAR -OBILE 4ELEPHONE $IGITAL 0#. 0%23/.!, #/--5.)#!4)/. .%47/2+ FREQUENCY BETWEEN -(Z TO -(Z AND -(Z TO -(Z NATIONWIDE $0# STARTED THE OPERATION COMMENCING FROM -AY ENDING 3EPTEMBER AND $0# IS OBLIGED TO COMPLY WITH VARIOUS CONDITIONS AND PAY REVENUE SHARING IN ACCORDANCE WITH THE !GREEMENT

5NDER THE !GREEMENT $0# SHALL BE ENTITLED TO IMMEDIATELY TRANSFER THE OWNERSHIP RIGHT OF ITS MACHINERIES ALL EQUIPMENTS AND TOOLS OR ASSETS FOR OPERATION TO #!4 UPON INSTALLATION COMPLETION AND $0# SHALL PAY #!4 THE ANNUAL REVENUE SHARING AT THE PERCENTAGE OF ANNUAL REVENUES AND ANY BENEFIT IN ACCORDING WITH THE ACCRUAL BASIS FROM THE MOBILE PHONE SERVICE PRIOR TO DEDUCTING ANY EXPENSES AND ANY TAX AND FEES WHICH THE MINIMUM REVENUE SHARING MUST ACCUMULATE OVER THE TERM OF THE !GREEMENT NOT LESS THAN "AHT MILLION AS FOLLOWS 9EAR

0ERCENTAGE OF REVENUES

-INIMUM ANNUAL REVENUE SHARING IN MILLION "AHT

TO TO

!S AT $ECEMBER $0# PAID THE REVENUE SHARING TO #!4 IN A TOTAL AMOUNT OF "AHT MILLION "AHT MILLION

4HE OPERATION OF 02/6)$).' #!,, #%.4%2 3%26)#% 4HE OPERATION OF 02/6)$).' "2/!$"!.$ 3%26)#% UNDER A LICENCE GRANTED FROM THE .ATIONAL 4ELECOMMUNICATIONS #OMMISSION l.4#m 4HE OPERATION OF $)342)"54).' /& %,%#42/.)# #!3( #!2$ UNDER A LICENCE GRANTED FROM THE -INISTRY OF &INANCE 4HE OPERATION OF 02/6)$).' 0!9-%.4 3%26)#%3 6)! -/"),% 0(/.% UNDER A LICENCE GRANTED FROM THE -INISTRY OF &INANCE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4HE OPERATION OF 02/6)$).' ).4%2.!4)/.!, 4%,%0(/.% 3%26)#% UNDER A LICENCE GRANTED FROM THE .ATIONAL 4ELECOMMUNICATIONS #OMMISSION l.4#m DATED *ULY 4HE LICENCE AGREEMENT OF ).4%2.!4)/.!, 4%,%0(/.% 3%26)#% ENDS *ULY 4HE OPERATION OF $)342)"54).' /& #%,,5,!2 0(/.%3 !.$ #/--5.)#!4)/. %15)0-%.43 4HE OPERATION OF 02/6)$).' ).4%2.%4 )30 3%26)#% ).4%2.%4 '!4%7!9 AND "2/!$"!.$ 6/)#% /6%2 )0 AND )0 4%,%6)3)/. UNDER A LICENCE GRANTED FROM THE .ATIONAL 4ELECOMMUNICATIONS #OMMISSION l.4#m 4HE OPERATION OF /0%2!4).' ). !#15)2).' !.$ /2 2%.4).' ,!.$ "5),$).' !.$ 2%!,4%$ &!#),)4)%3 RELATED TO TELECOMMUNICATION BUSINESSES 4HE OPERATION OF /0%2!4).' )4 !.$ #/.4%.4 !''2%'!4/2 "53).%33 RELATED TO TELECOMMUNICATION BUSINESSES $ETAILS OF THE #OMPANY}S SUBSIDIARIES AS AT $ECEMBER AND WERE AS FOLLOWS .AME OF THE ENTITIES

4YPE OF BUSINESS

#OUNTRY OF INCORPORATION

/WNERSHIP INTEREST

!DVANCED )NTERNET 2EVOLUTION #O ,TD FORMERLY -OBILE FROM !DVANCE #O ,TD

#URRENTLY CEASED OPERATION

4HAILAND

!DVANCED $ATANETWORK #OMMUNICATIONS #O ,TD )NDIRECT SUBSIDIARY

3ERVICE PROVIDER OF VOICE DATA COMMUNICATIONS VIA TELEPHONE LINE AND BROADBAND

4HAILAND

!DVANCED #ONTACT #ENTER #O ,TD

3ERVICE PROVIDER OF CALL CENTER

4HAILAND

$IGITAL 0HONE #O ,TD

3ERVICE PROVIDER OF DIGITAL MOBILE PHONE SYSTEM IN -(Z

4HAILAND

!DVANCED -AGIC #ARD #O ,TD

$ISTRIBUTOR OF CASH CARD BUSINESS

4HAILAND

!DVANCED -0!9 #O ,TD

3ERVICE PROVIDER OF PAYMENT BUSINESS VIA MOBILE PHONE

4HAILAND

!). 'LOBAL#OMM #O ,TD

3ERVICE PROVIDER OF INTERNATIONAL CALL

4HAILAND

!DVANCED 7IRELESS .ETWORK #O ,TD

.ETWORK OPERATOR A TELECOM SERVICE OPERATOR AND A COMPUTER SYSTEM SERVICE

4HAILAND

3UPER "ROADBAND .ETWORK #O ,TD

.ETWORK OPERATOR AND A TELECOM SERVICE OPERATOR I E 3ERVICE PROVIDER OF INTERNET )30 INTERNATIONAL NATIONAL INTERNET GATEWAY )NTERNATIONAL 0RIVATE ,EASED #IRCUIT )0,# )NTERNET 0ROTOCOL 6IRTUAL 0RIVATE .ETWORK )0 60. A VOICE OVER )0 AND AN )0 TELEVISION SERVICE

4HAILAND

7IRELESS $EVICE 3UPPLY #O ,TD

)MPORTER AND DISTRIBUTOR OF CELLULAR PHONES AND RELATED ACCESSORIES AND CELLULAR PHONE RENTAL

4HAILAND

!NNUAL 2EPORT

.AME OF THE ENTITIES

#OUNTRY OF INCORPORATION

4YPE OF BUSINESS

/WNERSHIP INTEREST

-OBILE "ROADBAND "USINESS #O ,TD )NDIRECT SUBSIDIARY

.OT START OPERATION

4HAILAND

!DVANCED -OBILE "ROADBAND #O ,TD )NDIRECT SUBSIDIARY

.OT START OPERATION

4HAILAND

&AX ,ITE #O ,TD

/PERATE IN ACQUIRING AND OR RENTING LAND BUILDING AND RELATED FACILITIES RELATED TO TELECOMMUNICATION BUSINESSES

4HAILAND

-)-/ 4ECH #O ,TD FORMERLY I :ONE #O ,TD

/PERATE )4 AND CONTENT AGGREGATOR BUSINESSES

4HAILAND

"ASIS OF PREPARATION OF THE FINANCIAL STATEMENTS 4HE FINANCIAL STATEMENTS ISSUED FOR 4HAI REPORTING PURPOSES ARE PREPARED IN THE 4HAI LANGUAGE 4HIS %NGLISH TRANSLATION OF THE FINANCIAL STATEMENTS HAS BEEN PREPARED FOR THE CONVENIENCE OF READERS NOT CONVERSANT WITH THE 4HAI LANGUAGE 4HE FINANCIAL STATEMENTS ARE PREPARED AND PRESENTED IN 4HAI "AHT !LL FINANCIAL INFORMATION PRESENTED IN 4HAI "AHT HAS BEEN ROUNDED IN THE NOTES TO THE FINANCIAL STATEMENTS TO THE NEAREST MILLION UNLESS OTHERWISE STATED 4HEY ARE PREPARED ON THE HISTORICAL COST BASIS EXCEPT AS STATED IN THE ACCOUNTING POLICIES 4HE FINANCIAL STATEMENTS ARE PREPARED IN ACCORDANCE WITH 4HAI &INANCIAL 2EPORTING 3TANDARDS l4&23m GUIDELINES PROMULGATED BY THE &EDERATION OF !CCOUNTING 0ROFESSIONS l&!0m APPLICABLE RULES AND REGULATIONS OF THE 4HAI 3ECURITIES AND %XCHANGE #OMMISSION AND WITH GENERALLY ACCEPTED ACCOUNTING PRINCIPLES IN 4HAILAND $URING THE &!0 ANNOUNCED THE RE NUMBERING OF THE FOLLOWING 4&23 &ORMER NO

4!3 4!3 4!3 4!3 4!3 4!3 4!3

2EVISED NO

4!3 4!3 4!3 4!3 4!3 4!3 4!3

4OPIC

$OUBTFUL !CCOUNT AND "AD $EBTS )NCOME 2ECOGNITION &OR 2EAL %STATE "USINESS $ISCLOSURES IN THE &INANCIAL 3TATEMENTS OF "ANKS AND 3IMILAR &INANCIAL )NSTITUTIONS !CCOUNTING FOR 4ROUBLED $EBT 2ESTRUCTURING !CCOUNTING FOR )NVESTMENT IN $EBT AND %QUITY 3ECURITIES !CCOUNTING &OR )NVESTMENT #OMPANIES &INANCIAL )NSTRUMENTS $ISCLOSURE AND 0RESENTATION

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4HE 'ROUP HAS ADOPTED THE REVISED &RAMEWORK FOR THE 0REPARATION AND 0RESENTATION OF &INANCIAL 3TATEMENT REVISED WHICH WAS ISSUED BY THE &!0 DURING AND EFFECTIVE ON -AY 4HE ADOPTION OF THE REVISED FRAMEWORK DOES NOT HAVE ANY MATERIAL IMPACT ON THE CONSOLIDATED OR SEPARATE FINANCIAL STATEMENTS 4HE &!0 HAS ISSUED DURING A NUMBER OF NEW AND REVISED 4&23 WHICH ARE NOT CURRENTLY EFFECTIVE AND HAVE NOT BEEN ADOPTED IN THE PREPARATION OF THESE FINANCIAL STATEMENTS 4HESE NEW AND REVISED STANDARDS AND INTERPRETATIONS ARE DISCLOSED IN NOTE 4HE PREPARATION OF FINANCIAL STATEMENTS IN CONFORMITY WITH 4&23 REQUIRES MANAGEMENT TO MAKE JUDGEMENTS ESTIMATES AND ASSUMPTIONS THAT AFFECT THE APPLICATION OF POLICIES AND REPORTED AMOUNTS OF ASSETS LIABILITIES INCOME AND EXPENSES !CTUAL RESULTS MAY DIFFER FROM ESTIMATES %STIMATES AND UNDERLYING ASSUMPTIONS ARE REVIEWED ON AN ONGOING BASIS 2EVISIONS TO ACCOUNTING ESTIMATES ARE RECOGNISED IN THE PERIOD IN WHICH ESTIMATES ARE REVISED AND IN ANY FUTURE PERIODS AFFECTED )NFORMATION ABOUT SIGNIFICANT AREAS OF ESTIMATION UNCERTAINTY AND CRITICAL JUDGMENTS IN APPLYING ACCOUNTING POLICIES THAT HAVE THE MOST SIGNIFICANT EFFECT ON THE AMOUNTS RECOGNISED IN THE FINANCIAL STATEMENTS IS INCLUDED IN THE FOLLOWING NOTES p -EASUREMENT OF THE RECOVERABLE AMOUNTS OF CASH GENERATING UNITS CONTAINING INVESTMENTS IN SUBSIDIARIES AND GOODWILL .OTE AND p 5TILISATION OF TAXES LOSSES .OTE p 2EVENUES FROM RENDERING OF SERVICES AND EQUIPMENT RENTALS .OTE p 5TILISATION OF PLANT AND EQUIPMENT .OTE p 5TILISATION OF ASSETS UNDER THE !GREEMENTS FOR OPERATION .OTE p 5TILISATION OF INTANGIBLE ASSETS .OTE p 6ALUATION OF FINANCIAL INSTRUMENTS .OTE p !LLOWANCE FOR DOUBTFUL ACCOUNTS .OTE p !LLOWANCE FOR OBSOLETE INVENTORIES .OTE 3IGNIFICANT ACCOUNTING POLICIES A "ASIS OF CONSOLIDATION

4HE CONSOLIDATED FINANCIAL STATEMENTS RELATE TO THE #OMPANY AND ITS SUBSIDIARIES TOGETHER REFERRED TO AS THE l'ROUPm

"USINESS COMBINATIONS "USINESS COMBINATIONS ARE ACCOUNTED FOR UNDER THE PURCHASE METHOD 4HE COST OF AN ACQUISITION IS MEASURED AT THE FAIR VALUE OF THE ASSETS GIVEN EQUITY INSTRUMENTS ISSUED AND LIABILITIES INCURRED OR ASSUMED AT THE DATE OF EXCHANGE PLUS COSTS DIRECTLY ATTRIBUTABLE TO THE ACQUISITION

"USINESS COMBINATION OF ENTITIES OR BUSINESS UNDER COMMON CONTROL IS ACCOUNTED FOR USING A METHOD SIMILAR TO THE POOLING OF INTEREST METHOD AND IN ACCORDANCE WITH THE 'UIDELINE ISSUED IN BY THE &!0

!NNUAL 2EPORT

3UBSIDIARIES 3UBSIDIARIES ARE ENTITIES CONTROLLED BY THE 'ROUP #ONTROL EXISTS WHEN THE 'ROUP HAS THE POWER DIRECTLY OR INDIRECTLY TO GOVERN THE FINANCIAL AND OPERATING POLICIES OF AN ENTITY SO AS TO OBTAIN BENEFITS FROM ITS ACTIVITIES 4HE FINANCIAL STATEMENTS OF SUBSIDIARIES ARE INCLUDED IN THE CONSOLIDATED FINANCIAL STATEMENTS FROM THE DATE THAT CONTROL COMMENCES UNTIL THE DATE THAT CONTROL CEASES 4HE ACCOUNTING POLICIES OF SUBSIDIARIES HAVE BEEN CHANGED WHERE NECESSARY TO ALIGN THEM WITH THE POLICIES ADOPTED BY THE 'ROUP

4RANSACTIONS ELIMINATED ON CONSOLIDATION )NTRA GROUP BALANCES AND TRANSACTIONS AND ANY UNREALISED INCOME OR EXPENSES ARISING FROM INTRA GROUP TRANSACTIONS ARE ELIMINATED IN PREPARING THE CONSOLIDATED FINANCIAL STATEMENTS 5NREALISED GAINS ARISING FROM TRANSACTIONS WITH ASSOCIATES ARE ELIMINATED AGAINST THE INVESTMENT TO THE EXTENT OF THE 'ROUP}S INTEREST IN THE INVESTEE 5NREALISED LOSSES ARE ELIMINATED IN THE SAME WAY AS UNREALISED GAINS BUT ONLY TO THE EXTENT THAT THERE IS NO EVIDENCE OF IMPAIRMENT

B &OREIGN CURRENCIES

4RANSACTIONS IN FOREIGN CURRENCIES ARE TRANSLATED TO 4HAI "AHT AT THE FOREIGN EXCHANGE RATES RULING AT THE DATES OF THE TRANSACTIONS

-ONETARY ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES AT THE REPORTING DATE ARE TRANSLATED TO 4HAI "AHT AT THE FOREIGN EXCHANGE RATES RULING AT THAT DATE &OREIGN EXCHANGE DIFFERENCES ARISING ON TRANSLATION ARE RECOGNISED IN THE STATEMENT OF INCOME

.ON MONETARY ASSETS AND LIABILITIES MEASURED AT COST IN FOREIGN CURRENCIES ARE TRANSLATED TO 4HAI "AHT USING THE FOREIGN EXCHANGE RATES RULING AT THE DATES OF THE TRANSACTIONS

C $ERIVATIVE FINANCIAL INSTRUMENTS

4HE 'ROUP USES FINANCIAL INSTRUMENTS THAT MANAGE EXPOSURE TO FLUCTUATIONS IN FOREIGN CURRENCY EXCHANGE AND INTEREST RATES 4HESE INSTRUMENTS WHICH MAINLY COMPRISE FORWARD FOREIGN CURRENCY CONTRACTS AND CROSS CURRENCY SWAP AGREEMENTS ARE RECORDED IN THE FINANCIAL STATEMENTS ON THE CONTRACT DATE 4HE PURPOSE OF THESE INSTRUMENTS IS TO MANAGE RISK

&ORWARD FOREIGN EXCHANGE CONTRACTS PROTECT THE 'ROUP FROM FLUCTUATIONS IN EXCHANGE RATES BY ESTABLISHING THE RATE AT WHICH A FOREIGN CURRENCY ASSET OR LIABILITY WILL BE SETTLED &ORWARD CONTRACTS ARE RECORDED AS FORWARD CONTRACTS RECEIVABLE AND PAYABLE ON INCEPTION AND ARE TRANSLATED AT THE YEAR END EXCHANGE RATE 5NREALISED GAINS OR LOSSES ON TRANSACTIONS ARE RECOGNISED IN THE STATEMENT OF INCOME 0REMIUMS OR DISCOUNTS ARE AMORTISED IN THE STATEMENT OF INCOME ON A STRAIGHT LINE BASIS OVER THE CONTRACT PERIOD

)NTEREST RATE DERIVATIVES HELP THE 'ROUP TO BETTER MANAGE EFFECTS FROM FLUCTUATIONS IN FLOATING INTEREST RATES !NY DIFFERENTIAL TO BE PAID ON AN INTEREST RATE DERIVATIVE IS RECOGNISED AS A COMPONENT OF INTEREST EXPENSE OVER THE PERIOD OF SUCH INSTRUMENT 'AINS OR LOSSES OF EARLY TERMINATION OF INTEREST RATE DERIVATIVES OR ON REPAYMENT OF THE BORROWING ARE CHARGED TO THE STATEMENT OF INCOME

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

D #ASH AND CASH EQUIVALENTS

#ASH AND CASH EQUIVALENTS IN THE STATEMENTS OF CASH FLOWS COMPRISE CASH BALANCES CALL DEPOSITS AND HIGHLY LIQUID SHORT TERM INVESTMENTS WITH ORIGINAL MATURITIES OF THREE MONTHS OR LESS AND EXCLUDE SPECIFICALLY USED BANK DEPOSITS "ANK OVERDRAFTS THAT ARE REPAYABLE ON DEMAND ARE A COMPONENT OF FINANCING ACTIVITIES FOR THE PURPOSE OF THE STATEMENT OF CASH FLOWS

E 4RADE AND OTHER ACCOUNTS RECEIVABLE

4RADE AND OTHER ACCOUNTS RECEIVABLE ARE STATED AT THEIR INVOICE VALUE LESS ALLOWANCE FOR DOUBTFUL ACCOUNTS

4HE ALLOWANCE FOR DOUBTFUL ACCOUNTS IS ASSESSED PRIMARILY ON ANALYSIS OF PAYMENT HISTORIES AND FUTURE EXPECTATIONS OF CUSTOMER PAYMENTS "AD DEBTS ARE WRITTEN OFF WHEN INCURRED

F )NVENTORIES

)NVENTORIES COMPRISE MOBILE PHONES REFILL CARDS FOR #ALL SIM CARDS AND SPARE PARTS USED FOR REPAIRS AND SERVICES

)NVENTORIES ARE STATED AT THE LOWER OF COST AND NET REALISABLE VALUE

#OST COMPRISES ALL COSTS OF PURCHASE COSTS OF CONVERSION AND OTHER COSTS INCURRED IN BRINGING THE INVENTORIES TO THEIR PRESENT LOCATION AND CONDITION #OST IS CALCULATED USING PRINCIPLE AS FOLLOWS

-OBILE PHONES REFILL CARDS FOR #ALL AND SIM CARDS

MOVING WEIGHTED AVERAGE METHOD

3PARE PARTS MOBILE PHONES AND NETWORK

MOVING WEIGHTED AVERAGE METHOD

$ATANET EQUIPMENT

FIRST IN FIRST OUT &)&/ METHOD

.ET REALISABLE VALUE IS THE ESTIMATED SELLING PRICE IN THE ORDINARY COURSE OF BUSINESS LESS THE ESTIMATED COSTS TO COMPLETE AND TO MAKE THE SALE

!N ALLOWANCE IS MADE FOR ALL DETERIORATED CHANGED OBSOLETE AND SLOW MOVING INVENTORIES

G )NVESTMENTS

)NVESTMENTS IN SUBSIDIARIES )NVESTMENTS IN SUBSIDIARIES IN THE SEPARATE FINANCIAL STATEMENTS OF THE #OMPANY ARE ACCOUNTED FOR USING THE COST METHOD LESS IMPAIRMENT LOSSES

)NVESTMENT IN OTHER DEBT AND EQUITY SECURITIES $EBT SECURITIES THAT THE 'ROUP HAS THE POSITIVE INTENT AND ABILITY TO HOLD TO MATURITY ARE CLASSIFIED AS HELD TO MATURITY INVESTMENTS (ELD TO MATURITY INVESTMENTS ARE STATED AT AMORTISED COST LESS ANY IMPAIRMENT LOSSES 4HE DIFFERENCE BETWEEN THE ACQUISITION COST AND REDEMPTION VALUE OF SUCH DEBT SECURITIES IS AMORTISED USING THE EFFECTIVE INTEREST RATE METHOD OVER THE PERIOD TO MATURITY

$EBT SECURITIES AND MARKETABLE EQUITY SECURITIES OTHER THAN THOSE SECURITIES HELD FOR TRADING OR INTENDED TO BE HELD TO MATURITY ARE CLASSIFIED AS AVAILABLE FOR SALE INVESTMENTS !VAILABLE FOR SALE INVESTMENTS ARE SUBSEQUENT TO

!NNUAL 2EPORT

INITIAL RECOGNITION STATED AT FAIR VALUE AND CHANGES THEREIN OTHER THAN IMPAIRMENT LOSSES AND FOREIGN CURRENCY DIFFERENCES ON AVAILABLE FOR SALE MONETARY ITEMS ARE RECOGNISED DIRECTLY IN EQUITY )MPAIRMENT LOSSES AND FOREIGN EXCHANGE DIFFERENCES ARE RECOGNISED IN THE STATEMENT OF INCOME 7HEN THESE INVESTMENTS ARE DERECOGNISED THE CUMULATIVE GAIN OR LOSS PREVIOUSLY RECOGNISED DIRECTLY IN EQUITY IS RECOGNISED IN THE STATEMENT OF INCOME 7HERE THESE INVESTMENTS ARE INTEREST BEARING INTEREST CALCULATED USING THE EFFECTIVE INTEREST METHOD IS RECOGNISED IN THE STATEMENT OF INCOME

%QUITY SECURITIES WHICH ARE NOT MARKETABLE ARE STATED AT COST LESS ANY IMPAIRMENT LOSSES

$ISPOSAL OF INVESTMENTS /N DISPOSAL OF AN INVESTMENT THE DIFFERENCE BETWEEN NET DISPOSAL PROCEEDS AND THE CARRYING AMOUNT TOGETHER WITH THE ASSOCIATED CUMULATIVE GAIN OR LOSS THAT WAS REPORTED IN EQUITY IS RECOGNISED IN THE STATEMENTS OF INCOME

)F THE 'ROUP DISPOSES OF PART OF ITS HOLDING OF A PARTICULAR INVESTMENT THE DEEMED COST OF THE PART SOLD IS DETERMINED USING THE &)&/ METHOD APPLIED TO THE CARRYING VALUE OF THE TOTAL HOLDING OF THE INVESTMENT

H 0ROPERTY PLANT AND EQUIPMENT

/WNED ASSETS 0ROPERTY PLANT AND EQUIPMENT ARE STATED AT COST LESS ACCUMULATED DEPRECIATION AND IMPAIRMENT LOSSES

,EASED ASSETS ,EASES IN TERMS OF WHICH THE 'ROUP SUBSTANTIALLY ASSUMES ALL THE RISK AND REWARDS OF OWNERSHIP ARE CLASSIFIED AS FINANCE LEASES 0ROPERTY PLANT AND EQUIPMENT ACQUIRED BY WAY OF FINANCE LEASES IS CAPITALISED AT THE LOWER OF ITS FAIR VALUE AND THE PRESENT VALUE OF THE MINIMUM LEASE PAYMENTS AT THE INCEPTION OF THE LEASE LESS ACCUMULATED DEPRECIATION AND IMPAIRMENT LOSSES ,EASE PAYMENTS ARE APPORTIONED BETWEEN THE FINANCE CHARGES AND REDUCTION OF THE LEASE LIABILITY SO AS TO ACHIEVE A CONSTANT RATE OF INTEREST ON THE REMAINING BALANCE OF THE LIABILITY &INANCE CHARGES ARE CHARGED DIRECTLY TO THE STATEMENT OF INCOME

$EPRECIATION $EPRECIATION IS CHARGED TO THE STATEMENT OF INCOME ON A STRAIGHT LINE BASIS OVER THE ESTIMATED USEFUL LIVES OF EACH PART OF AN ITEM OF PROPERTY PLANT AND EQUIPMENT 4HE ESTIMATED USEFUL LIVES ARE AS FOLLOWS

"UILDINGS AND BUILDING IMPROVEMENTS

YEARS

,EASEHOLD BUILDING IMPROVEMENTS

YEARS

4OOLS AND EQUIPMENT INCLUDED COMPUTER SOFTWARE

&URNITURE FIXTURES AND OFFICE EQUIPMENT

#OMMUNICATION EQUIPMENT FOR RENTAL

#OMMUNICATION EQUIPMENT FOR MAJOR CORPORATE CUSTOMER RENTAL

6EHICLES

YEARS YEARS YEARS /VER PERIOD OF RENTAL AGREEMENT YEARS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

.O DEPRECIATION IS PROVIDED ON FREEHOLD LAND OR ASSETS UNDER CONSTRUCTION

2EPAIRS AND MAINTENANCE ARE CHARGED TO THE STATEMENT OF INCOME DURING THE FINANCIAL PERIOD IN WHICH THEY ARE INCURRED 4HE COST OF MAJOR RENOVATIONS IS INCLUDED IN THE CARRYING AMOUNT OF THE ASSET WHEN IT IS PROBABLE THAT FUTURE ECONOMIC BENEFITS IN EXCESS OF THE ORIGINALLY ASSESSED STANDARD OF PERFORMANCE OF THE EXISTING ASSET WILL FLOW TO THE 'ROUP -AJOR RENOVATIONS ARE DEPRECIATED OVER THE REMAINING USEFUL LIFE OF THE RELATED ASSETS

I !SSETS UNDER THE !GREEMENTS FOR OPERATION

4HE !GREEMENTS FOR OPERATION ASSETS !SSETS UNDER THE !GREEMENTS FOR OPERATION REPRESENT THE COST OF CERTAIN EQUIPMENT AND OTHER ASSETS WHICH HAVE BEEN OR HAVE TO BE TRANSFERRED TO THE GRANTOR OF THE !GREEMENTS OF OPERATION AND ARE STATED AT COST LESS ACCUMULATED AMORTISATION AND IMPAIRMENT LOSSES

!MORTISATION !MORTISATION IS RECOGNISED IN THE STATEMENT OF INCOME ON A STRAIGHT LINE BASIS OVER PERIOD OF THE !GREEMENTS FOR OPERATION WHICH NOT EXCEEDING THE REMAINING PERIOD OF THE !GREEMENTS FOR OPERATION 4HE ESTIMATED USEFUL LIVES ARE AS FOLLOWS -OBILE PHONE NETWORK DIGITAL SYSTEM

YEARS NOT EXCEEDING THE REMAINING PERIOD OF THE !GREEMENT FOR OPERATION

$ATANET TOOLS AND EQUIPMENTS

YEARS NOT EXCEEDING THE REMAINING PERIOD OF THE !GREEMENT FOR OPERATION

#OMPUTER SYSTEM UNDER THE !GREEMENT FOR OPERATION OF -(Z OPERATION

YEARS NOT EXCEEDING THE REMAINING PERIOD OF THE !GREEMENT FOR OPERATION

.O AMORTISATION IS PROVIDED ON ADVANCE PAYMENT AND ASSETS UNDER CONSTRUCTION

J )NTANGIBLE ASSETS

'OODWILL 'OODWILL IN A BUSINESS COMBINATION REPRESENTS THE EXCESS OF THE COST OF ACQUISITION OVER THE FAIR VALUE OF THE 'ROUP}S SHARE OF THE IDENTIFIABLE NET ASSETS ACQUIRED .EGATIVE GOODWILL IN A BUSINESS COMBINATION REPRESENTS THE EXCESS OF THE FAIR VALUE OF THE 'ROUP}S SHARE OF THE IDENTIFIABLE NET ASSETS ACQUIRED OVER THE COST OF ACQUISITION 4HE 'ROUP CHANGED ITS ACCOUNTING POLICY FOR GOODWILL WITH EFFECT FROM *ANUARY AS FOLLOWS

!CQUISITIONS PRIOR TO *ANUARY 'OODWILL WAS STATED AT COST FROM THE DATE OF INITIAL RECOGNITION AND AMORTISED OVER ITS ESTIMATED USEFUL LIFE OF YEARS /N *ANUARY THE 'ROUP DISCONTINUED AMORTISATION OF GOODWILL 4HE REMAINING BALANCE IS SUBJECT TO TESTING FOR IMPAIRMENT AS DESCRIBED IN NOTE L

!CQUISITIONS ON OR AFTER *ANUARY 'OODWILL IS MEASURED AT COST .EGATIVE GOODWILL IS RECOGNISED IMMEDIATELY IN THE STATEMENT OF INCOME

!NNUAL 2EPORT

4HE OPERATION RIGHT 4HE OPERATION RIGHT OF A SUBSIDIARY REPRESENTS THE ACQUISITION COST OF CERTAIN RIGHTS AND OBLIGATIONS TO OPERATE A MOBILE PHONE SYSTEM

/THER INTANGIBLE ASSETS /THER INTANGIBLE ASSETS THAT ARE ACQUIRED BY THE 'ROUP WHICH HAVE FINITE USEFUL LIVES ARE STATED AT COST LESS ACCUMULATED AMORTISATION AND IMPAIRMENT LOSSES

!MORTISATION !MORTISATION IS RECOGNISED IN THE STATEMENT OF INCOME ON A STRAIGHT LINE BASIS OVER THE ESTIMATED USEFUL LIVES OF INTANGIBLE ASSETS OTHER THAN GOODWILL FROM THE DATE THAT THEY ARE AVAILABLE FOR USE 4HE ESTIMATED USEFUL LIVES ARE AS FOLLOWS

3OFTWARE LICENCES AND SOFTWARE DEVELOPMENT COSTS

YEARS

4HE 2IGHT UNDER THE !GREEMENT FOR OPERATION

/VER THE PERIOD OF THE !GREEMENT FOR OPERATION

K /THER ASSETS

$EFERRED CHARGES $EFERRED CHARGES REPRESENT COMMITMENT FEES FOR LONG TERM LOANS COSTS OF LONG TERM LEASES OF SPACE FOR BASE STATIONS EXPENDITURES RELATING TO THE INCREASE OF POWER OF ELECTRICITY AT BASE STATIONS AND EXPENDITURES RELATING TO THE IMPROVEMENT PROJECT OF MOBILE PHONE SERVICE NETWORK AND ARE STATED AT COST LESS ACCUMULATED AMORTISATION AND IMPAIRMENT LOSSES

!MORTISATION !MORTISATION IS RECOGNISED IN THE STATEMENT OF INCOME ON A STRAIGHT LINE BASIS OVER THE ESTIMATED USEFUL LIVES OF DEFERRED CHARGES 4HE ESTIMATED USEFUL LIVES ARE AS FOLLOWS #OMMITMENT FEES OF LONG TERM LOANS

/VER THE LOAN AGREEMENT PERIOD

#OSTS OF LONG TERM LEASES FOR BASE STATIONS

/VER THE LEASE AGREEMENT PERIOD

%XPENDITURES RELATING TO THE INCREASE OF POWER OF ELECTRICITY AT BASE STATIONS

/VER THE REMAINING PERIOD OF THE !GREEMENT OF OPERATION PERIOD

%XPENDITURES RELATING TO THE IMPROVEMENT PROJECT OF MOBILE PHONE SERVICE NETWORK

YEARS

,ICENCE FEES

YEARS NOT EXCEEDING THE REMAINING PERIOD OF THE !GREEMENT FOR OPERATION

L )MPAIRMENT

4HE CARRYING AMOUNTS OF THE 'ROUP}S ASSETS ARE REVIEWED AT EACH REPORTING DATE TO DETERMINE WHETHER THERE IS ANY INDICATION OF IMPAIRMENT )F ANY SUCH INDICATION EXISTS THE ASSETS} RECOVERABLE AMOUNTS ARE ESTIMATED &OR GOODWILL THE RECOVERABLE AMOUNT IS ESTIMATED AT EACH REPORTING DATE AND AS AND WHEN INDICATORS OF IMPAIRMENT ARE IDENTIFIED

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!N IMPAIRMENT LOSS IS RECOGNISED IF THE CARRYING AMOUNT OF AN ASSET OR ITS CASH GENERATING UNIT EXCEEDS ITS RECOVERABLE AMOUNT 4HE IMPAIRMENT LOSS IS RECOGNISED IN THE STATEMENT OF INCOME UNLESS IT REVERSES A PREVIOUS REVALUATION CREDITED TO EQUITY IN WHICH CASE IT IS CHARGED TO EQUITY

7HEN A DECLINE IN THE FAIR VALUE OF AN AVAILABLE FOR SALE FINANCIAL ASSET HAS BEEN RECOGNISED DIRECTLY IN EQUITY AND THERE IS OBJECTIVE EVIDENCE THAT THE VALUE OF THE ASSET IS IMPAIRED THE CUMULATIVE LOSS THAT HAD BEEN RECOGNISED DIRECTLY IN EQUITY IS RECOGNISED IN THE STATEMENT OF INCOME EVEN THOUGH THE FINANCIAL ASSET HAS NOT BEEN DERECOGNISED 4HE AMOUNT OF THE CUMULATIVE LOSS THAT IS RECOGNISED IN THE STATEMENT OF INCOME IS THE DIFFERENCE BETWEEN THE ACQUISITION COST AND CURRENT FAIR VALUE LESS ANY IMPAIRMENT LOSS ON THAT FINANCIAL ASSET PREVIOUSLY RECOGNISED IN THE STATEMENT OF INCOME

#ALCULATION OF RECOVERABLE AMOUNT 4HE RECOVERABLE AMOUNT OF HELD TO MATURITY SECURITIES AND RECEIVABLES CARRIED AT AMORTISED COST IS CALCULATED AS THE PRESENT VALUE OF THE ESTIMATED FUTURE CASH FLOWS DISCOUNTED AT THE ORIGINAL EFFECTIVE INTEREST RATE 2ECEIVABLES WITH A SHORT DURATION ARE NOT DISCOUNTED

4HE RECOVERABLE AMOUNT OF AVAILABLE FOR SALE FINANCIAL ASSETS IS CALCULATED BY REFERENCE TO THE FAIR VALUE

4HE RECOVERABLE AMOUNT OF A NON FINANCIAL ASSET IS THE GREATER OF THE ASSETS} VALUE IN USE AND FAIR VALUE LESS COSTS TO SELL )N ASSESSING VALUE IN USE THE ESTIMATED FUTURE CASH FLOWS ARE DISCOUNTED TO THEIR PRESENT VALUE USING A PRE TAX DISCOUNT RATE THAT REFLECTS CURRENT MARKET ASSESSMENTS OF THE TIME VALUE OF MONEY AND THE RISKS SPECIFIC TO THE ASSET &OR AN ASSET THAT DOES NOT GENERATE CASH INFLOWS LARGELY INDEPENDENT OF THOSE FROM OTHER ASSETS THE RECOVERABLE AMOUNT IS DETERMINED FOR THE CASH GENERATING UNIT TO WHICH THE ASSET BELONGS

2EVERSALS OF IMPAIRMENT !N IMPAIRMENT LOSS IN RESPECT OF A FINANCIAL ASSET IS REVERSED IF THE SUBSEQUENT INCREASE IN RECOVERABLE AMOUNT CAN BE RELATED OBJECTIVELY TO AN EVENT OCCURRING AFTER THE IMPAIRMENT LOSS WAS RECOGNISED &OR FINANCIAL ASSETS CARRIED AT AMORTISED COST AND AVAILABLE FOR SALE FINANCIAL ASSETS THAT ARE DEBT SECURITIES THE REVERSAL IS RECOGNISED IN THE STATEMENT OF INCOME &OR AVAILABLE FOR SALE FINANCIAL ASSETS THAT ARE EQUITY SECURITIES THE REVERSAL IS RECOGNISED DIRECTLY IN EQUITY

!N IMPAIRMENT LOSS IN RESPECT OF GOODWILL IS NOT REVERSED )MPAIRMENT LOSSES RECOGNISED IN PRIOR PERIODS IN RESPECT OF OTHER NON FINANCIAL ASSETS ARE ASSESSED AT EACH REPORTING DATE FOR ANY INDICATIONS THAT THE LOSS HAS DECREASED OR NO LONGER EXISTS !N IMPAIRMENT LOSS IS REVERSED IF THERE HAS BEEN A CHANGE IN THE ESTIMATES USED TO DETERMINE THE RECOVERABLE AMOUNT !N IMPAIRMENT LOSS IS REVERSED ONLY TO THE EXTENT THAT THE ASSET}S CARRYING AMOUNT DOES NOT EXCEED THE CARRYING AMOUNT THAT WOULD HAVE BEEN DETERMINED NET OF DEPRECIATION OR AMORTISATION IF NO IMPAIRMENT LOSS HAD BEEN RECOGNISED

!NNUAL 2EPORT

M )NTEREST BEARING BORROWINGS

)NTEREST BEARING BORROWINGS ARE RECOGNISED INITIALLY AT FAIR VALUE LESS ATTRIBUTABLE TRANSACTION CHARGES 3UBSEQUENT TO INITIAL RECOGNITION INTEREST BEARING LIABILITIES ARE STATED AT AMORTISED COST WITH ANY DIFFERENCE BETWEEN COST AND REDEMPTION VALUE BEING RECOGNISED IN THE STATEMENT OF INCOME OVER THE PERIOD OF THE BORROWINGS ON AN EFFECTIVE INTEREST BASIS

N 4RADE AND OTHER ACCOUNTS PAYABLE

4RADE AND OTHER ACCOUNTS PAYABLE ARE STATED AT COST

O %MPLOYEE BENEFITS

$EFINED CONTRIBUTION PLANS /BLIGATIONS FOR CONTRIBUTIONS TO DEFINED CONTRIBUTION PENSION PLANS ARE RECOGNISED AS AN EXPENSE IN THE STATEMENT OF INCOME AS INCURRED

3HARE BASED PAYMENTS 4HE EMPLOYEE SHARE OPTION PROGRAMME ALLOWS CERTAIN OF THE 'ROUP}S DIRECTORS AND EMPLOYEES TO ACQUIRE SHARES OF THE #OMPANY UNDER CERTAIN CONDITIONS 4HE PROCEEDS RECEIVED ON EXERCISE OF THE OPTIONS NET OF ANY DIRECTLY ATTRIBUTABLE TRANSACTION COSTS ARE CREDITED TO SHARE CAPITAL NOMINAL VALUE AND SHARE PREMIUM WHEN THE OPTIONS ARE EXERCISED

P 0ROVISIONS

! PROVISION IS RECOGNISED IN THE BALANCE SHEET WHEN THE 'ROUP HAS A PRESENT LEGAL OR CONSTRUCTIVE OBLIGATION AS A RESULT OF A PAST EVENT AND IT IS PROBABLE THAT AN OUTFLOW OF ECONOMIC BENEFITS WILL BE REQUIRED TO SETTLE THE OBLIGATION AND A RELIABLE ESTIMATE CAN BE MADE OF THE AMOUNT OF THE OBLIGATION )F THE EFFECT IS MATERIAL PROVISIONS ARE DETERMINED BY DISCOUNTING THE EXPECTED FUTURE CASH FLOWS AT A PRE TAX RATE THAT REFLECTS CURRENT MARKET ASSESSMENTS OF THE TIME VALUE OF MONEY AND WHERE APPROPRIATE THE RISKS SPECIFIC TO THE LIABILITY

Q 2EVENUE

2EVENUE EXCLUDES VALUE ADDED TAXES AND IS ARRIVED AT AFTER DEDUCTION OF TRADE DISCOUNTS

3ALE OF GOODS AND SERVICES RENDERED 2EVENUE IS RECOGNISED IN THE STATEMENT OF INCOME WHEN THE SIGNIFICANT RISKS AND REWARDS OF OWNERSHIP HAVE BEEN TRANSFERRED TO THE BUYER .O REVENUE IS RECOGNISED IF THERE IS CONTINUING MANAGEMENT INVOLVEMENT WITH THE GOODS OR THERE ARE SIGNIFICANT UNCERTAINTIES REGARDING RECOVERY OF THE CONSIDERATION DUE ASSOCIATED COSTS OR THE PROBABLE RETURN OF GOODS 3ERVICE INCOME IS RECOGNISED AS SERVICES ARE PROVIDED 2EVENUE FROM MOBILE PHONE AND CALL CENTER SERVICES ARE RECOGNISED WHEN SERVICES ARE RENDERED TO CUSTOMERS 2EVENUE FROM RENDERING VOICE DATA COMMUNICATIONS VIA TELEPHONE LINE NETWORK SERVICES IS RECOGNISED WHEN SERVICE IS RENDERED

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

2ENTAL INCOME 2ENTAL INCOME FROM RENTAL EQUIPMENT IS RECOGNISED IN THE STATEMENT OF INCOME ON A STRAIGHT LINE BASIS OVER THE TERM OF THE LEASE ,EASE INCENTIVES GRANTED ARE RECOGNISED AS AN INTEGRAL PART OF THE TOTAL RENTAL INCOME

)NTEREST AND DIVIDEND INCOME )NTEREST INCOME IS RECOGNISED IN THE STATEMENT OF INCOME AS IT ACCRUES $IVIDEND INCOME IS RECOGNISED IN THE STATEMENT OF INCOME ON THE DATE OF THE 'ROUP}S RIGHT TO RECEIVE PAYMENTS IS ESTABLISHED

R %XPENSES

/PERATING LEASES 0AYMENTS MADE UNDER OPERATING LEASES ARE RECOGNISED IN THE STATEMENT OF INCOME ON A STRAIGHT LINE BASIS OVER THE TERM OF THE LEASE #ONTINGENT RENTALS ARE CHARGED TO THE STATEMENT OF INCOME FOR THE ACCOUNTING PERIOD IN WHICH THEY ARE INCURRED

&INANCE COSTS )NTEREST EXPENSES AND SIMILAR COSTS ARE CHARGED TO THE STATEMENT OF INCOME FOR THE PERIOD IN WHICH THEY ARE INCURRED EXCEPT TO THE EXTENT THAT THEY ARE CAPITALISED AS BEING DIRECTLY ATTRIBUTABLE TO THE ACQUISITION CONSTRUCTION OR PRODUCTION OF AN ASSET WHICH NECESSARILY TAKES A SUBSTANTIAL PERIOD OF TIME TO BE PREPARED FOR ITS INTENDED USE OR SALE 4HE INTEREST COMPONENT OF FINANCE LEASE PAYMENTS IS RECOGNISED IN THE STATEMENT OF INCOME USING THE EFFECTIVE INTEREST RATE METHOD

!DVERTISING COST !DVERTISING COST IS EXPENSE IN THE FINANCIAL PERIOD DURING WHICH THEY ARE INCURRED

S )NCOME TAX

)NCOME TAX ON THE PROFIT OR LOSS FOR THE YEAR COMPRISES CURRENT AND DEFERRED TAX )NCOME TAX IS RECOGNISED IN THE STATEMENT OF INCOME EXCEPT TO THE EXTENT THAT IT RELATES TO ITEMS RECOGNISED DIRECTLY IN EQUITY IN WHICH CASE IT IS RECOGNISED IN EQUITY

#URRENT TAX #URRENT TAX IS THE EXPECTED TAX PAYABLE ON THE TAXABLE INCOME FOR THE YEAR USING TAX RATES ENACTED OR SUBSTANTIVELY ENACTED AT THE REPORTING DATE AND ANY ADJUSTMENT TO TAX PAYABLE IN RESPECT OF PREVIOUS YEARS

$EFERRED TAX $EFERRED TAX IS RECOGNISED IN RESPECT OF TEMPORARY DIFFERENCES BETWEEN THE CARRYING AMOUNTS OF ASSETS AND LIABILITIES FOR FINANCIAL REPORTING PURPOSES AND THE AMOUNTS USED FOR TAXATION PURPOSES $EFERRED TAX IS NOT RECOGNISED FOR THE FOLLOWING TEMPORARY DIFFERENCES THE INITIAL RECOGNITION OF GOODWILL THE INITIAL RECOGNITION OF ASSETS OR LIABILITIES IN A TRANSACTION THAT IS NOT A BUSINESS COMBINATION AND THAT AFFECTS NEITHER ACCOUNTING NOR TAXABLE PROFIT AND DIFFERENCES RELATING TO INVESTMENTS IN SUBSIDIARIES TO THE EXTENT THAT IT IS PROBABLE THAT THEY WILL NOT REVERSE IN THE FORESEEABLE FUTURE $EFERRED TAX IS MEASURED AT THE TAX RATES THAT ARE EXPECTED TO BE APPLIED TO THE TEMPORARY DIFFERENCES WHEN THEY REVERSE BASED ON THE LAWS THAT HAVE BEEN ENACTED OR SUBSTANTIVELY ENACTED BY THE REPORTING DATE

!NNUAL 2EPORT

! DEFERRED TAX ASSET IS RECOGNISED TO THE EXTENT THAT IT IS PROBABLE THAT FUTURE TAXABLE PROFITS WILL BE AVAILABLE AGAINST WHICH THE TEMPORARY DIFFERENCES CAN BE UTILISED $EFERRED TAX ASSETS ARE REVIEWED AT EACH REPORTING DATE AND REDUCED TO THE EXTENT THAT IT IS NO LONGER PROBABLE THAT THE RELATED TAX BENEFIT WILL BE REALISED

2ELATED PARTY TRANSACTIONS AND BALANCES %NTERPRISES AND INDIVIDUALS THAT DIRECTLY OR INDIRECTLY THROUGH ONE OR MORE INTERMEDIARIES CONTROL OR ARE CONTROLLED BY OR ARE UNDER COMMON CONTROL WITH THE #OMPANY INCLUDING HOLDING COMPANIES SUBSIDIARIES AND FELLOW SUBSIDIARIES ARE RELATED PARTIES OF THE #OMPANY !SSOCIATES AND INDIVIDUALS OWNING DIRECTLY OR INDIRECTLY AN INTEREST IN THE VOTING POWER OF THE #OMPANY THAT GIVES THEM SIGNIFICANT INFLUENCE OVER THE ENTERPRISE KEY MANAGEMENT PERSONNEL INCLUDING DIRECTORS AND OFFICERS OF THE #OMPANY AND CLOSE MEMBERS OF THE FAMILY OF THESE INDIVIDUALS AND COMPANIES ASSOCIATED WITH THESE INDIVIDUALS ALSO CONSTITUTE RELATED PARTIES )N CONSIDERING EACH POSSIBLE RELATED PARTY RELATIONSHIP ATTENTION IS DIRECTED TO THE SUBSTANCE OF THE RELATIONSHIP AND NOT MERELY THE LEGAL FORM $URING THE YEAR THE 'ROUP HAS ENTERED INTO A NUMBER OF TRANSACTIONS WITH RELATED PARTIES THE TERMS OF WHICH ARE NEGOTIATED IN THE ORDINARY COURSE OF BUSINESS AND ACCORDING TO NORMAL TRADE CONDITIONS #ONSULTING AND MANAGEMENT SERVICE FEES ARE CHARGED ON A MUTUALLY AGREED BASIS AS A PERCENTAGE OF ASSETS 2ELATIONSHIPS WITH RELATED PARTIES THAT CONTROL OR JOINTLY CONTROL THE #OMPANY OR ARE BEING CONTROLLED OR JOINTLY CONTROLLED BY THE #OMPANY OR HAVE TRANSACTIONS WITH THE 'ROUP WERE AS FOLLOWS .AME OF ENTITIES

3UBSIDIARIES

#OUNTRY OF INCORPORATION NATIONALITY

4HAILAND

.ATURE OF RELATIONSHIPS

-ORE THAN SHAREHOLDING OR BEING CONTROLLED

3HIN #ORPORATION AND ITS RELATED 0ARTIES

4HAILAND ,AO AND #AMBODIA

-AJOR SHAREHOLDER SHAREHOLDING AND SOME COMMON DIRECTORS

3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD AND ITS RELATED PARTIES

3INGAPORE

-AJOR SHAREHOLDER SHAREHOLDING AND SOME COMMON DIRECTORS

4HANACHART 'ROUP

4HAILAND

4HANACHART 'ROUP HAS TRANSACTIONS WITH THE 'ROUP IN WHICH -ANAGING $IRECTOR OF 4HANACHART 'ROUP IS THE #OMPANY}S DIRECTOR

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3IGNIFICANT TRANSACTIONS FOR THE YEARS ENDED $ECEMBER AND WITH RELATED PARTIES WERE AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

3ERVICE INCOME 3UBSIDIARIES 3HIN #ORPORATION AND ITS RELATED PARTIES 2ELATED PARTY OF 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD 4HANACHART 'ROUP

3ALES OF PREPAID CARDS 3UBSIDIARIES

3ALES OF 2EFILL ON MOBILE 2/- 3UBSIDIARIES

3ALES OF PROPERTY AND OTHER ASSETS 3UBSIDIARIES

)NTEREST INCOME 3UBSIDIARIES 4HANACHART 'ROUP

/THER INCOME 3UBSIDIARIES 3HIN #ORPORATION AND ITS RELATED PARTIES

2ENTAL AND OTHER SERVICE EXPENSES 3UBSIDIARIES 3HIN #ORPORATION AND ITS RELATED PARTIES 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD AND ITS RELATED PARTIES 4HANACHART 'ROUP

!DVERTISING EXPENSE NET 2ELATED PARTIES OF 3HIN #ORPORATION

!DVERTISING EXPENSE GROSS

2ELATED PARTIES OF 3HIN #ORPORATION

.ET BALANCE REPRESENTS FEES CHARGED ON ADVERTISING PRODUCTION AND THE GROSS MARGIN OF MEDIA WORK AT ADVERTISING AGENCY

'ROSS BALANCE REPRESENTS TOTAL ADVERTISING EXPENSE CHARGED TO THE 'ROUP AND THE #OMPANY 4HE 'ROUP RECORDS SUCH EXPENSE ON A GROSS BASIS IN THE STATEMENTS OF INCOME

!NNUAL 2EPORT

#ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

3ALE PROMOTION EXPENSE 3UBSIDIARIES 2ELATED PARTIES OF 3HIN #ORPORATION 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD AND ITS RELATED PARTIES

#OMMISSION EXPENSE 3UBSIDIARY

-ANAGEMENT BENEFIT EXPENSES

&INANCE COSTS 3UBSIDIARIES 2ELATED PARTIES OF 3HIN #ORPORATION 4HANACHART 'ROUP

$IVIDEND PAID 3HIN #ORPORATION 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD

"ALANCES AS AT $ECEMBER AND WITH RELATED PARTIES WERE AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

4RADE ACCOUNTS RECEIVABLE 3UBSIDIARIES 3HIN #ORPORATION AND ITS RELATED PARTIES 2ELATED PARTY OF 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD

4OTAL

!MOUNTS DUE FROM AND LOANS TO RELATED PARTIES /THER RECEIVABLES 3UBSIDIARIES 3HIN #ORPORATION AND ITS RELATED PARTIES

4OTAL 3HORT TERM LOANS 3UBSIDIARIES

4OTAL

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!S AT $ECEMBER SHORT TERM LOANS TO SUBSIDIARIES REPRESENT PROMISSORY NOTES BEARING INTEREST AT THE RATE OF PER ANNUM PER ANNUM 2EPAYMENT TERM IS AT CALL -OVEMENTS DURING THE YEARS ENDED $ECEMBER AND OF LOANS TO RELATED PARTIES OF THE #OMPANY WERE AS FOLLOWS 3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

3HORT TERM LOANS TO RELATED PARTIES 3UBSIDIARIES !T *ANUARY )NCREASE $ECREASE

!T $ECEMBER

#ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

4RADE ACCOUNTS PAYABLE 3UBSIDIARIES 2ELATED PARTIES OF 3HIN #ORPORATION 2ELATED PARTY OF 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD

4OTAL

!MOUNTS DUE TO AND LOANS FROM RELATED PARTIES /THER PAYABLES 3UBSIDIARIES 2ELATED PARTIES OF 3HIN #ORPORATION 2ELATED PARTY OF 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD

3HORT TERM LOANS 3UBSIDIARIES

4OTAL

!S AT $ECEMBER SHORT TERM LOANS FROM SUBSIDIARIES REPRESENT PROMISSORY NOTES BEARING INTEREST AT THE RATE OF PER ANNUM

!NNUAL 2EPORT

-OVEMENTS DURING THE YEARS ENDED $ECEMBER AND OF LOANS FROM RELATED PARTIES OF THE #OMPANY WERE AS FOLLOWS 3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

3HORT TERM LOANS FROM RELATED PARTIES 3UBSIDIARIES !T *ANUARY )NCREASE $ECREASE

!T $ECEMBER

#ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

,ONG TERM DEBENTURES 3UBSIDIARY 3HIN #ORPORATION AND ITS SUBSIDIARY $IRECTOR OF THE #OMPANY AND ITS RELATED PARTIES

4OTAL

3HIN #ORPORATION AND ITS SUBSIDIARY HOLD THIS LONG TERM DEBENTURE THROUGH PRIVATE FUNDS MANAGED BY INDEPENDENT FUND MANAGER

3IGNIFICANT AGREEMENTS WITH RELATED PARTIES 4HE 'ROUP HAS ENTERED INTO AGREEMENTS WITH RELATED PARTIES AND HAS COMMITMENT FOR PAYMENT ACCORDING TO A RATE UNDER THE TERM AND CONDITIONS STIPULATED IN THE AGREEMENTS 4HE SIGNIFICANT AGREEMENTS WITH RELATED PARTIES ARE AS FOLLOWS 4HE #OMPANY HAS ENTERED INTO A CONSULTING AND MANAGEMENT SERVICE AGREEMENT WITH A GROUP OF ITS SUBSIDIARIES 4HE #OMPANY WILL PROVIDE SERVICE IN FINANCE LEGAL HUMAN RESOURCE AND MARKETING CONSULTANCY AND MANAGEMENT AND TECHNICAL ASSISTANCE TO ITS SUBSIDIARIES 4HE AGREEMENT IS VALID FOR ONE YEAR AND IS RENEWABLE ON AN ANNUAL BASIS 4HE CONTRACT PARTIES HAVE A RIGHT TO TERMINATE THE AGREEMENT BY GIVING ADVANCE NOTICE TO THE COUNTERPARTY OF NOT LESS THAN MONTHS 4HE #OMPANY HAS ENTERED INTO INTERCONNECTION AND NATIONAL ROAMING AGREEMENTS WITH $IGITAL 0HONE #OMPANY ,IMITED A SUBSIDIARY 4HE SUSPENSION OR TERMINATION OF THE AGREEMENT SHALL BE REFERRED TO THE REGULATIONS AND CONDITIONS OF THE .ATIONAL 4ELECOMMUNICATIONS #OMMISSION

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4HE #OMPANY HAS ENTERED INTO A SITE SHARE AGREEMENT WITH ITS SUBSIDIARIES TO PROVIDE SITE AREA INCLUDING FACILITIES FOR INSTALLATION OF TELECOMMUNICATION EQUIPMENT 4HE CONTRACT PARTIES HAVE A RIGHT TO TERMINATE THE AGREEMENT BY GIVING ADVANCE WRITTEN NOTICE TO THE COUNTERPARTY OF NOT LESS THAN DAYS 4HE #OMPANY AND ITS SUBSIDIARIES HAVE ENTERED INTO A CALL CENTER SERVICE AGREEMENT WITH !DVANCED #ONTACT #ENTER #O ,TD l!##m A SUBSIDIARY !## WILL PROVIDE SERVICE AND REQUIRED INFORMATION INCLUDING RESOLVING PROBLEM REQUESTS FROM THE 'ROUP}S CUSTOMERS 4HE CONTRACT PARTIES HAVE A RIGHT TO TERMINATE THE AGREEMENT BY GIVING THE COUNTERPARTY A WRITTEN NOTICE FOR DAYS IN ADVANCE 4HE #OMPANY HAS ENTERED INTO AN AGREEMENT WITH !DVANCED -AGIC #ARD #O ,TD AND !DVANCED -0!9 #O ,TD ITS SUBSIDIARIES TO PROVIDE PAYMENT SERVICE FOR GOODS SERVICE PURCHASED THROUGH ELECTRONIC CASH CARDS AND MOBILE PHONES 4HE CONTRACT PARTIES HAVE A RIGHT TO TERMINATE THE AGREEMENT BY GIVING ADVANCE WRITTEN NOTICE OF NOT LESS THAN DAYS 4HE #OMPANY AND ITS SUBSIDIARIES HAVE ENTERED INTO AN INTERNATIONAL ROAMING SERVICE AGREEMENT WITH THE 'ROUP OF 3ING4EL 3TRATEGIC )NVESTMENTS 0TE ,TD RELATED PARTIES 4HE CONTRACT PARTIES HAVE A RIGHT TO TERMINATE THE AGREEMENT BY GIVING A WRITTEN NOTICE OF DAYS IN ADVANCE 4HE #OMPANY HAS ENTERED INTO A SATELLITE TRANSPONDER LEASE AGREEMENT WITH 4HAICOM 0UBLIC #OMPANY ,IMITED A RELATED PARTY FOR A MONTHLY FEE ACCORDING TO THE RATE AND CONDITION SPECIFIED IN THE AGREEMENT 4HE AGREEMENT IS VALID UNTIL *UNE 4HE 'ROUP HAS ENTERED INTO AGREEMENTS WITH ) 4 !PPLICATIONS AND 3ERVICES #OMPANY ,IMITED A RELATED PARTY TO RECEIVE COMPUTER SYSTEM MAINTENANCE SERVICES 4HE AGREEMENT IS RENEWABLE ON AN ANNUAL BASIS 4HE CONTRACT PARTIES HAVE A RIGHT TO TERMINATE THE AGREEMENT BY GIVING ADVANCE WRITTEN NOTICE OF MONTHS 3HIN #ORPORATION}S WARRANTS 3HIN #ORPORATION 0UBLIC #OMPANY ,IMITED l3().m A MAJOR SHAREHOLDER HAS GRANTED ITS WARRANTS AT NO COST TO THE #OMPANY}S DIRECTORS #ERTAIN DIRECTORS OF THE #OMPANY ARE ALSO DIRECTORS OF 3(). 7ARRANTS GRANTED TO THESE DIRECTORS DIRECTORS OF BOTH THE #OMPANY AND 3(). ARE AS FOLLOWS

'RANT DATE

7ARRANTS

%XERCISE PRICE PER UNIT

%XERCISE RATIO

0RICE

MILLION UNITS

*ULY 'RANT 6

!DJUSTMENT TO EXERCISE PRICE PER UNIT AND RATIO EFFECTIVE FROM .OVEMBER ONWARD

2ATIO

!NNUAL 2EPORT

-OVEMENTS IN THE NUMBER OF 3().}S WARRANTS FOR THE YEARS ENDED $ECEMBER ARE AS FOLLOWS 3EPARATE FINANCIAL STATEMENTS

MILLION UNITS

!T *ANUARY #ANCELLED

!T $ECEMBER

&OR THE YEAR ENDED $ECEMBER THE #OMPANY}S DIRECTORS HAVE NOT EXERCISED WARRANTS $IRECTORS EXERCISED WARRANTS OF MILLION UNITS TO ACQUIRE MILLION ORDINARY SHARES OF 3(). #ASH AND CASH EQUIVALENTS #ONSOLIDATED FINANCIAL STATEMENTS .OTE

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

#ASH ON HAND #ASH AT BANK CURRENT ACCOUNTS #ASH AT BANK SAVING ACCOUNTS (IGHLY LIQUID SHORT TERM INVESTMENTS

,ESS 3PECIFICALLY USED BANK DEPOSITS

4OTAL

!S AT $ECEMBER THE EFFECTIVE INTEREST RATE ON CASH AND CASH EQUIVALENTS WAS PER ANNUM PER ANNUM 3PECIFICALLY USED BANK DEPOSITS )N ORDER TO COMPLY WITH THE .OTIFICATION OF THE "ANK OF 4HAILAND APPLICABLE TO THE ELECTRONIC CASH CARD BUSINESS THE SUBSIDIARIES} HELD DEPOSITS AT CALL WITH BANKS AMOUNTING TO THE SUBSIDIARIES} OUTSTANDING BALANCE OF ADVANCE FROM CUSTOMERS OF "AHT MILLION "AHT MILLION 4HE DEPOSITS CANNOT BE USED FOR OTHER PURPOSES APART FROM PAYMENT MADE TO SERVICE PROVIDERS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

/THER INVESTMENTS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

#URRENT INVESTMENTS 0ROMISSORY NOTE AT FINANCIAL INSTITUTIONS "ILL OF EXCHANGE AT FINANCIAL INSTITUTIONS &IXED DEPOSIT AT FINANCIAL INSTITUTIONS $EBT SECURITIES AVAILABLE FOR SALE

/THER LONG TERM INVESTMENTS &IXED DEPOSIT AT FINANCIAL INSTITUTIONS PLEDGED &IXED DEPOSIT AT FINANCIAL INSTITUTIONS /THER NON MARKETABLE EQUITY SECURITY

4OTAL

#URRENT AND OTHER LONG TERM INVESTMENTS !S AT $ECEMBER DEBT SECURITIES AVAILABLE FOR SALE PROMISSORY NOTE BILL OF EXCHANGE AND FIXED DEPOSITS WITH A FINANCIAL INSTITUTIONS BEAR INTEREST AT THE EFFECTIVE RATE OF TO PER ANNUM RESPECTIVELY AND PER ANNUM RESPECTIVELY /THER LONG TERM INVESTMENTS /N *UNE AND /CTOBER THE #OMPANY INVESTED IN "RIDGE -OBILE 0TE ,TD A JOINT INVESTMENT OF MOBILE PHONE OPERATORS IN !SIA 0ACIFIC REGION TO PROVIDE INTERNATIONAL ROAMING SERVICE INCORPORATED IN 3INGAPORE OF MILLION ORDINARY SHARES TOTALING 5$3 MILLION "AHT MILLION 4OTAL SHARES INVESTED REPRESENT OF ITS PAID UP SHARE CAPITAL $EBT SECURITIES AVAILABLE FOR SALE !S AT $ECEMBER AND 'ROUP HAD DEBT SECURITIES WHICH HOLD THROUGH PRIVATE FUNDS MANAGED BY INDEPENDENT FUND MANAGER

!NNUAL 2EPORT

4RADE ACCOUNTS RECEIVABLE #ONSOLIDATED FINANCIAL STATEMENTS .OTE

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

2ELATED PARTIES /THER PARTIES !CCRUED INCOME

,ESS ALLOWANCE FOR DOUBTFUL ACCOUNTS

4OTAL

!GING ANALYSES FOR TRADE ACCOUNTS RECEIVABLE ARE AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

2ELATED PARTIES #URRENT MONTHS /VERDUE MONTHS /VERDUE MONTHS /VERDUE OVER MONTHS

,ESS ALLOWANCE FOR DOUBTFUL ACCOUNTS

.ET

/THER PARTIES #URRENT MONTHS /VERDUE MONTHS /VERDUE MONTHS /VERDUE OVER MONTHS

,ESS ALLOWANCE FOR DOUBTFUL ACCOUNTS

.ET

4OTAL

4HE NORMAL CREDIT TERM GRANTED BY THE 'ROUP RANGES FROM DAYS TO DAYS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

)NVENTORIES #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

&INISHED GOODS 3UPPLIES AND SPARE PARTS 3PARE PARTS FOR MOBILE PHONE NETWORK MAINTENANCE

,ESS ALLOWANCE FOR OBSOLETE AND DIMINUTION IN VALUE OF INVENTORIES

4OTAL

/THER CURRENT ASSETS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

0REPAID EXPENSES !CCOUNT RECEIVABLES CASH CARD REFILL ON MOBILE /THER RECEIVABLES /THERS

4OTAL

)NVESTMENTS IN SUBSIDIARIES 3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

!T *ANUARY !CQUISITIONS ,IQUIDATION $ECREASE IN ALLOWANCE FOR IMPAIRMENT

!T $ECEMBER

4HE LIQUIDATION OF SUBSIDIARY /N *ULY $ATA .ETWORK 3OLUTIONS #OMPANY ,IMITED l$.3m A SUBSIDIARY IN WHICH THE #OMPANY OWNS OF ITS TOTAL SHARES HAD REGISTERED THE DISSOLUTION OF A COMPANY WITH THE "USINESS $EVELOPMENT $EPARTMENT THE -INISTRY OF #OMMERCE ON $ECEMBER $.3 HAS COMPLETED THE PROCESS OF LIQUIDATION AND AS A RESULT IS DISSOLVED AS A JURISTIC ENTITY

!NNUAL 2EPORT

$IVIDEND INCOME FROM SUBSIDIARIES !T THE ANNUAL GENERAL MEETING AND THE BOARD OF DIRECTORS MEETING OF THE SUBSIDIARIES RESOLUTIONS WERE PASSED TO APPROVE THE DIVIDEND PAYMENT TO THE SHAREHOLDERS AS FOLLOWS #OMPANY

$ATE OF MEETING

$IVIDEND "AHT SHARE !MOUNT MILLION "AHT

!DVANCED #ONTACT #ENTER #O ,TD

-ARCH

!DVANCED -AGIC #ARD #O ,TD

-ARCH

!). 'LOBAL#OMM #O ,TD

-ARCH

$IGITAL 0HONE #O ,TD

.OVEMBER

!DVANCED #ONTACT #ENTER #O ,TD

.OVEMBER

!DVANCED -AGIC #ARD #O ,TD

.OVEMBER

!). 'LOBAL#OMM #O ,TD

.OVEMBER

7IRELESS $EVICE 3UPPLY #O ,TD

.OVEMBER

)NVESTMENTS BY SUBSIDIARIES /N /CTOBER !DVANCED 7IRELESS .ETWORK #OMPANY ,IMITED l!7.m A SUBSIDIARY OF THE #OMPANY INVESTED IN -OBILE "ROADBAND "USINESS #OMPANY ,IMITED l-""m OF SHARES CONSISTED OF PREFERRED SHARE BY AND ORDINARY SHARE BY OF TOTAL SHARE PAR VALUE OF "AHT PER SHARE TOTALLING "AHT MILLION 4OTAL SHARES INVESTED REPRESENTED OWNERSHIP /N /CTOBER -OBILE "ROADBAND "USINESS #OMPANY ,IMITED l-""m AN INDIRECT SUBSIDIARY OF THE #OMPANY INVESTED IN !DVANCED -OBILE "ROADBAND #OMPANY ,IMITED l!-"m OF ORDINARY SHARES PAR VALUE OF "AHT PER SHARE TOTALLING "AHT MILLION 4OTAL SHARES INVESTED REPRESENTED OWNERSHIP /N *ANUARY THE #OMPANY INVESTED IN &AX ,ITE #OMPANY ,IMITED l&8,m OF ORDINARY SHARES WITH A PAR VALUE OF "AHT PER SHARE TOTALING "AHT 4OTAL SHARES INVESTED REPRESENT OWNERSHIP 4HE OBJECTIVE OF BUSINESS IS TO OPERATE IN ACQUIRING AND OR RENTING LAND BUILDING AND RELATED FACILITIES TO TELECOMMUNICATION BUSINESS /N *ANUARY THE #OMPANY INVESTED IN I :ONE #OMPANY ,IMITED lI :ONEm OF ORDINARY SHARES WITH A PAR VALUE OF "AHT PER SHARE TOTALING "AHT 4OTAL SHARES INVESTED REPRESENT OWNERSHIP 4HE OBJECTIVE OF BUSINESS IS TO OPERATE )4 AND CONTENT AGGREGATOR BUSINESSES /N *UNE -)-/ 4ECH #O ,TD l--4m A SUBSIDIARY REGISTERED THE INCREASE IN THE SHARE CAPITAL FROM "AHT MILLION ORDINARY SHARES "AHT PAR VALUE TO "AHT MILLION ORDINARY SHARES "AHT PAR VALUE WITH THE -INISTRY OF #OMMERCE 4HE PURPOSE OF THE CAPITAL INCREASE IS FOR FUTURE INVESTMENT 4HE #OMPANY PAID FOR THE INCREASED SHARES BY "AHT PER SHARE TOTALLING "AHT MILLION AND HOLDS OF THE ISSUED SHARE CAPITAL

4OTAL

3UBSIDIARIES !DVANCED )NTERNET 2EVOLUTION #O ,TD FORMERLY -OBILE FROM !DVANCE #O ,TD !DVANCED #ONTACT #ENTER #O ,TD $IGITAL 0HONE #O ,TD !DVANCED -AGIC #ARD #O ,TD !DVANCED -0!9 #O ,TD !). 'LOBAL#OMM #O ,TD !DVANCED 7IRELESS .ETWORK #O ,TD 3UPER "ROADBAND .ETWORK #O ,TD 7IRELESS $EVICE 3UPPLY #O ,TD &AX ,ITE #O ,TD -)-/ 4ECH #O ,TD FORMERLY I :ONE #O ,TD

0AID UP CAPITAL

#OST METHOD

/WNERSHIP INTEREST

!T COST NET

IN MILLION "AHT

)MPAIRMENT

3EPARATE FINANCIAL STATEMENTS

$IVIDEND INCOME

)NVESTMENTS IN SUBSIDIARIES AND INDIRECT SUBSIDIARY AS AT $ECEMBER AND AND DIVIDEND INCOME FROM THOSE INVESTMENTS FOR THE YEARS THEN ENDED WERE AS FOLLOWS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!T $ECEMBER AND *ANUARY $EPRECIATION CHARGE FOR THE YEAR 4RANSFERS $ISPOSALS

!T $ECEMBER

$EPRECIATION !T *ANUARY $EPRECIATION CHARGE FOR THE YEAR )MPAIRMENT CHARGE 4RANSFERS $ISPOSALS

!T $ECEMBER AND *ANUARY !DDITIONS 4RANSFERS $ISPOSALS

#OST !T *ANUARY !DDITIONS 4RANSFERS $ISPOSALS

,AND

0ROPERTY PLANT AND EQUIPMENT

IN MILLION "AHT

&URNITURE #OM "UILDING ,EASEHOLD #OMPUTER FIXTURES MUNICATION AND BUILDING BUILDING TOOLS AND AND OFFICE EQUIPMENT IMPROVEMENT IMPROVEMENT EQUIPMENT EQUIPMENT FOR RENTAL

#ONSOLIDATED FINANCIAL STATEMENTS

6EHICLES

!SSETS UNDER CONSTRUCTION AND INSTALLATION

4OTAL

!NNUAL 2EPORT

4OTAL AT $ECEMBER

/WNED ASSETS !SSETS UNDER FINANCE LEASES

4OTAL AT $ECEMBER

IN MILLION "AHT

6EHICLES

!SSETS UNDER CONSTRUCTION AND INSTALLATION

4OTAL

$URING THE 'ROUP REVIEWED THE CARRYING AMOUNT OF COMPUTER TOOL AND EQUIPMENT ASSETS UNDER THE !GREEMENT FOR OPERATION AND DEFERRED EXPENSES OF SERVICE RENDERING DATA LEASED LINE WITH $!4!+)4 6)245!, #)2#5)4 BY COMPARING NET BOOK VALUE AS AT $ECEMBER WITH THE RECOVERABLE NET PRESENT VALUE OF FUTURE CASH GENERATION ASSUMING THAT THESE ASSETS ARE IN OPERATION FOR YEARS BASED ON VALUE IN USE CALCULATION !S A RESULT OF THE REVIEW THE 'ROUP RECORDED AN IMPAIRMENT LOSS OF COMPUTER TOOL AND EQUIPMENT ASSETS UNDER THE !GREEMENT FOR OPERATION AND DEFERRED EXPENSES TOTALING "AHT MILLION IN THE CONSOLIDATED STATEMENT OF INCOME AND THE STATEMENT OF INCOME OF A SUBSIDIARY

4HE GROSS AMOUNT OF THE 'ROUP}S FULLY DEPRECIATED PLANT AND EQUIPMENT THAT WAS STILL IN USE AS AT $ECEMBER AMOUNTED TO "AHT MILLION "AHT MILLION

.ET BOOK VALUE /WNED ASSETS !SSETS UNDER FINANCE LEASES

,AND

#OM &URNITURE ,EASEHOLD #OMPUTER "UILDING MUNICATION FIXTURES TOOLS AND AND OFFICE EQUIPMENT AND BUILDING BUILDING IMPROVEMENT IMPROVEMENT EQUIPMENT EQUIPMENT FOR RENTAL

#ONSOLIDATED FINANCIAL STATEMENTS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

#OST !T *ANUARY !DDITIONS 4RANSFERS $ISPOSALS

!T $ECEMBER AND *ANUARY !DDITIONS 4RANSFERS $ISPOSALS

!T $ECEMBER

$EPRECIATION !T *ANUARY $EPRECIATION CHARGE FOR THE YEAR 4RANSFERS $ISPOSALS

!T $ECEMBER AND *ANUARY $EPRECIATION CHARGE FOR THE YEAR $ISPOSALS

!T $ECEMBER

"UILDING AND BUILDING IMPROVEMENT

,EASEHOLD BUILDING IMPROVEMENT

#OMPUTER TOOLS AND EQUIPMENT

IN MILLION "AHT

&URNITURE FIXTURES AND OFFICE EQUIPMENT

6EHICLES

3EPARATE FINANCIAL STATEMENTS

!SSETS UNDER CONSTRUCTION AND INSTALLATION

4OTAL

!NNUAL 2EPORT

4OTAL AT $ECEMBER

/WNED ASSETS !SSETS UNDER FINANCE LEASES

4OTAL AT $ECEMBER

,EASEHOLD BUILDING IMPROVEMENT

#OMPUTER TOOLS AND EQUIPMENT

IN MILLION "AHT

&URNITURE FIXTURES AND OFFICE EQUIPMENT

6EHICLES

!SSETS UNDER CONSTRUCTION AND INSTALLATION

4OTAL

4HE GROSS AMOUNT OF THE #OMPANY}S FULLY DEPRECIATED PLANT AND EQUIPMENT THAT WAS STILL IN USE AS AT $ECEMBER AMOUNTED TO "AHT MILLION "AHT MILLION

.ET BOOK VALUE /WNED ASSETS !SSETS UNDER FINANCE LEASES

"UILDING AND BUILDING IMPROVEMENT

3EPARATE FINANCIAL STATEMENTS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

!NNUAL 2EPORT

!SSETS UNDER THE !GREEMENTS FOR OPERATION #ONSOLIDATED FINANCIAL STATEMENTS !DVANCE PAYMENT AND ASSETS UNDER CONSTRUCTION OF MOBILE PHONE NETWORKS

#OST OF DATANET TOOLS AND EQUIPMENT

#OST OF MOBILE PHONE NETWORKS

4OTAL

IN MILLION "AHT

#OST !T *ANUARY !DDITIONS

!T $ECEMBER AND *ANUARY !DDITIONS 4RANSFERS $ISPOSALS

!T $ECEMBER

!MORTISATION !T *ANUARY !MORTISATION CHARGE FOR THE YEAR )MPAIRMENT CHARGE

!T $ECEMBER AND *ANUARY !MORTISATION CHARGE FOR THE YEAR 4RANSFERS $ISPOSALS

!T $ECEMBER

.ET BOOK VALUE !T $ECEMBER !T $ECEMBER

4HE GROSS AMOUNT OF THE 'ROUP}S FULLY AMORTISED ASSETS UNDER THE !GREEMENTS FOR OPERATION THAT WAS STILL IN USE AS AT $ECEMBER AMOUNTED TO "AHT MILLION "AHT MILLION

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3EPARATE FINANCIAL STATEMENTS #OST OF MOBILE PHONE NETWORKS

!DVANCE PAYMENT AND ASSETS UNDER CONSTRUCTION OF MOBILE PHONE NETWORKS

4OTAL

IN MILLION "AHT

#OST !T *ANUARY !DDITIONS

!T $ECEMBER AND *ANUARY !DDITIONS $ISPOSALS

!T $ECEMBER

!MORTISATION !T *ANUARY !MORTISATION CHARGE FOR THE YEAR

!T $ECEMBER AND *ANUARY !MORTISATION CHARGE FOR THE YEAR $ISPOSALS

!T $ECEMBER

.ET BOOK VALUE !T $ECEMBER !T $ECEMBER

4HE GROSS AMOUNT OF THE #OMPANY}S FULLY AMORTISED ASSETS UNDER THE !GREEMENT FOR OPERATION THAT WAS STILL IN USE AS AT $ECEMBER AMOUNTED TO "AHT MILLION "AHT MILLION

!NNUAL 2EPORT

)NTANGIBLE ASSETS #ONSOLIDATED FINANCIAL STATEMENTS /PERATION RIGHT

'OODWILL

3OFTWARE LICENCES

4OTAL

IN MILLION "AHT

#OST !T *ANUARY !DDITIONS 4RANSFERS $ISPOSALS

!T $ECEMBER AND *ANUARY !DDITIONS 4RANSFERS

!T $ECEMBER

!MORTISATION !T *ANUARY !MORTISATION CHARGE FOR THE YEAR 4RANSFERS $ISPOSALS

!T $ECEMBER AND *ANUARY !MORTISATION CHARGE FOR THE YEAR )MPAIRMENT CHARGE

!T $ECEMBER

.ET BOOK VALUE !T $ECEMBER !T $ECEMBER

4HE 'ROUP REVIEWED THE CARRYING AMOUNT OF GOODWILL IN RESPECT OF THE $IGITAL 0#. -OBILE PHONE SYSTEM OPERATION BY COMPARING NET BOOK VALUE AS AT $ECEMBER WITH THE RECOVERABLE NET PRESENT VALUE OF FUTURE CASH GENERATION ASSUMING THAT THE !GREEMENT FOR OPERATION EXPIRES ON 3EPTEMBER BASED ON VALUE IN USE CALCULATION !S A RESULT OF THE REVIEW THE 'ROUP RECORDED A LOSS FROM GOODWILL IMPAIRMENT OF "AHT MILLION IN THE CONSOLIDATED STATEMENT OF INCOME

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3EPARATE FINANCIAL STATEMENTS 3OFTWARE LICENCES IN MILLION "AHT

#OST !T *ANUARY !DDITIONS 4RANSFERS $ISPOSALS

!T $ECEMBER AND *ANUARY !DDITIONS 4RANSFERS $ISPOSALS

!T $ECEMBER

!MORTISATION !T *ANUARY !MORTISATION CHARGE FOR THE YEAR 4RANSFERS $ISPOSALS

!T $ECEMBER AND *ANUARY !MORTISATION CHARGE FOR THE YEAR $ISPOSALS

!T $ECEMBER

.ET BOOK VALUE !T $ECEMBER !T $ECEMBER

$EFERRED TAX $EFERRED TAX ASSETS AND LIABILITIES DETERMINED AFTER APPROPRIATE OFFSETTING ARE INCLUDED IN THE BALANCE SHEETS AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

$EFERRED TAX ASSETS $EFERRED TAX LIABILITIES

.ET

!NNUAL 2EPORT

-OVEMENTS IN DEFERRED TAX ASSETS AND LIABILITIES DURING THE YEAR WERE AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS !T *ANUARY

#HARGED CREDITED TO 3TATEMENT OF INCOME NOTE

!T $ECEMBER

#HARGED CREDITED TO 3TATEMENT OF INCOME NOTE

!T $ECEMBER

IN MILLION "AHT

$EFERRED TAX ASSETS !CCOUNTS RECEIVABLE DOUBTFUL ACCOUNTS )NVENTORIES PROVISION FOR DECLINE IN VALUE !SSETS UNDER THE !GREEMENT FOR OPERATION AMORTISATION DIFFERENCE 5NEARNED INCOME MOBILE PHONE SERVICE INCOME RECOGNISED DIFFERENCE /THERS

$EFERRED TAX LIABILITIES 0REPAID EXPENSE UNDER THE !GREEMENT FOR OPERATION AND EXCISE TAX EXPENSE RECOGNISED DIFFERENCE !CCELERATED TAX AMORTISATION DIFFERENCE /THERS

4OTAL

.ET

#HARGED CREDITED TO 3TATEMENT OF INCOME NOTE

!T $ECEMBER

4OTAL

3EPARATE FINANCIAL STATEMENTS !T *ANUARY

#HARGED CREDITED TO 3TATEMENT OF INCOME NOTE

!T $ECEMBER IN MILLION "AHT

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3EPARATE FINANCIAL STATEMENTS !T *ANUARY

#HARGED CREDITED TO 3TATEMENT OF INCOME NOTE

!T $ECEMBER

IN MILLION "AHT

$EFERRED TAX LIABILITIES 0REPAID EXPENSE UNDER THE !GREEMENT FOR OPERATION AND EXCISE TAX EXPENSE RECOGNISED DIFFERENCE /THERS

4OTAL

.ET

/THER NON CURRENT ASSETS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

$EFERRED CHARGES NET /THERS

4OTAL

)NTEREST BEARING BORROWINGS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

#URRENT #URRENT PORTION OF LONG TERM BORROWINGS NET #URRENT PORTION OF LONG TERM DEBENTURES NET #URRENT PORTION OF FINANCE LEASE LIABILITIES

!NNUAL 2EPORT

#ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

.ON CURRENT ,ONG TERM BORROWINGS NET ,ONG TERM DEBENTURES NET &INANCE LEASE LIABILITIES

4OTAL

4HE PERIODS TO MATURITY OF INTEREST BEARING BORROWINGS EXCLUDING FINANCE LEASE LIABILITIES AS AT $ECEMBER WERE AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

7ITHIN ONE YEAR !FTER ONE YEAR BUT WITHIN FIVE YEARS !FTER FIVE YEARS

4OTAL

,ONG TERM BORROWINGS !S AT $ECEMBER THE DETAILS OF LONG TERM LOANS UNDER SYNDICATE AND EXPORT CREDIT AGENCY %#! AGREEMENT WITH CREDIT FACILITIES IN AMOUNT OF *09 MILLION AND 53$ MILLION RESPECTIVELY ARE SUMMARISED AS FOLLOWS $ECEMBER #REDIT FACILITIES MILLION

)NTEREST RATE PER ANNUM

4ERM OF INTEREST 0AYMENT

0RINCIPAL PAYMENT TERM

IN MILLION "AHT

*09 *09 ,)"/2 PLUS MARGIN 53$ ,)"/2 PLUS MARGIN 53$ ,)"/2 PLUS MARGIN 4OTAL

-ONTHLY 3EMI ANNUAL 3EMI ANNUAL

%NTIRELY REDEEMED ON .OVEMBER %NTIRELY REDEEMED ON .OVEMBER EQUAL INSTALLMENTS COMMENCING ON .OVEMBER UNTIL -AY

4ERM OF INTEREST PAYMENT IS CHANGED FROM SEMI ANNUAL TO MONTHLY PAYMENT SINCE .OVEMBER

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

,ONG TERM DEBENTURES !S AT $ECEMBER AND LONG TERM DEBENTURES REPRESENT UNSUBORDINATED AND UNSECURED DEBENTURES WITH A PAR VALUE OF "AHT EACH AND ARE DETAILED AS FOLLOWS $ECEMBER )SSUE DATE

.O OF !MOUNT MILLION UNITS MILLION "AHT

)NTEREST RATE PER ANNUM

4ERM OF INTEREST PAYMENT

0RINCIPAL PAYMENT TERM

IN MILLION "AHT

3EPTEMBER 3EMI ANNUAL 3EPTEMBER 3EMI ANNUAL !PRIL 1UARTERLY FOR THE FIRST TWO YEAR AND FOR THE LAST THREE YEARS *ANUARY 1UARTERLY FOR THE FIRST YEAR AND FOR THE LAST YEAR *ANUARY 1UARTERLY FOR THE FIRST TWO YEAR FOR THE THIRD AND FOURTH YEAR AND FOR THE LAST YEARS 4OTAL DEBENTURES ,ESS BOND ISSUING COST BALANCE AT $ECEMBER .ET

%NTIRELY REDEEMED ON 3EPTEMBER %NTIRELY REDEEMED ON 3EPTEMBER %NTIRELY REDEEMED ON !PRIL

%NTIRELY REDEEMED ON *ULY

%NTIRELY REDEEMED ON *ANUARY

5NDER THE TERMS AND CONDITIONS OF THE LONG TERM BORROWINGS AND DEBENTURES THE #OMPANY HAS TO COMPLY WITH CERTAIN RESTRICTIONS AND MAINTAIN CERTAIN FINANCIAL RATIOS !S AT $ECEMBER THE 'ROUP AND THE #OMPANY DID NOT HAVE UNUTILISED CREDIT FACILITIES THE 'ROUP AND THE #OMPANY HAD "AHT MILLION AND "AHT MILLION RESPECTIVELY 4HE CARRYING AMOUNTS AND FAIR VALUES OF LONG TERM DEBENTURES GROSS OF ISSUE COSTS AS AT $ECEMBER ARE AS FOLLOWS #ONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS #ARRYING AMOUNT

&AIR VALUES

IN MILLION "AHT

,ONG TERM DEBENTURES

&AIR VALUES FOR TRADED DEBENTURES HAVE BEEN DETERMINED BASED ON QUOTED SELLING PRICES FROM 4HE 4HAI "OND -ARKET !SSOCIATION AT THE CLOSE OF THE BUSINESS ON THE REPORTING DATE

!NNUAL 2EPORT

-OVEMENT DURING THE YEARS ENDED $ECEMBER OF BORROWING WAS AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

!T *ANUARY !DDITIONS "OND ISSUING COST 2EPAYMENTS 4ERMINATE COST 5NREALISED GAIN ON FOREIGN EXCHANGE !MORTISATION OF BOND ISSUING COST

!T $ECEMBER

4HE EFFECTIVE WEIGHTED INTEREST RATES AS AT $ECEMBER WERE AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

PER ANNUM

,ONG TERM BORROWINGS ,ONG TERM DEBENTURES &INANCE LEASE LIABILITIES

4RADE ACCOUNTS PAYABLE #ONSOLIDATED FINANCIAL STATEMENTS .OTE

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

2ELATED PARTIES /THER PARTIES

4OTAL

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

/THER CURRENT LIABILITIES #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

!CCRUED BONUS !CCRUED INTEREST EXPENSE !CCRUED COMMISSION 6ALUE ADDED TAX PAYABLE /THER PAYABLES 7ITHHOLDING TAX PAYABLE /THERS

4OTAL

3HARE CAPITAL 0AR VALUE PER SHARE

.UMBER

IN "AHT

"AHT

.UMBER

"AHT

MILLION SHARE MILLION "AHT

!UTHORISED !T *ANUARY ORDINARY SHARES

!T $ECEMBER ORDINARY SHARES

)SSUED AND FULLY PAID !T *ANUARY ORDINARY SHARES )NCREASE OF NEW SHARES

!T $ECEMBER ORDINARY SHARES

!NNUAL 2EPORT

$URING THE YEAR ENDED $ECEMBER THE #OMPANY REGISTERED THE INCREASE IN SHARE CAPITAL WITH THE -INISTRY OF #OMMERCE FOR MILLION ORDINARY SHARES FROM THE EXERCISE OF MILLION WARRANTS 4HE CAPITAL INCREASE RESULTS IN AN INCREASE IN PAID UP SHARE CAPITAL AND SHARE PREMIUM OF "AHT MILLION AND "AHT MILLION RESPECTIVELY #APITAL MANAGEMENT p 4HE 'ROUP AIM TO MANAGE ITS CAPITAL STRUCTURE TO BE STRONGER THAN INDUSTRY PEER AND COMMIT TO BE INVESTMENT GRADE RATING 4HIS WILL ALLOW THE 'ROUP TO RETAIN SUPERIOR FINANCIAL FLEXIBILITY IN ORDER TO CAPTURE FUTURE GROWTH PROSPECT 4HE 'ROUP}S FINANCIAL FLEXIBILITY MEANS DIVERSIFIED SOURCE OF CAPITAL EASE OF FUNDING AND APPROPRIATE COST OF CAPITAL p )N AN INTERMEDIATE TERM THE 'ROUP VIEW THAT TELECOMMUNICATIONS INDUSTRY IN 4HAILAND WILL FACE ANOTHER PHASE OF TECHNOLOGY CHANGE AND HENCE NEW INVESTMENT WILL BE REQUIRED 4HE 'ROUP}S BALANCE SHEET IS FLEXIBLE TO PREPARE THE 'ROUP FOR SUCH INVESTMENT AND THE 'ROUP AIM TO LEVERAGE ON ITS GEARING THROUGH DEBT INSTRUMENT 7ARRANTS 7ARRANTS GRANTED TO DIRECTORS AND EMPLOYEES 4HE #OMPANY GRANTED WARRANTS AT NO COST TO DIRECTORS AND EMPLOYEES 4HE WARRANTS ARE IN REGISTERED FORM AND NON TRANSFERABLE 4ERM OF WARRANT IS NOT EXCEEDING YEARS $ETAILS OF WARRANTS ARE AS FOLLOWS -AY 'RANT )))

'RANT DATE

4WELFTH ADJUSTMENT TO EXERCISE PRICE PER UNIT AND RATIO EFFECTIVE FROM !PRIL ONWARDS 0RICE 2ATIO

4HIRTEENTH ADJUSTMENT TO EXERCISE PRICE PER UNIT AND RATIO EFFECTIVE FROM !UGUST ONWARDS 0RICE 2ATIO

&OURTEENTH ADJUSTMENT TO EXERCISE PRICE PER UNIT AND RATIO EFFECTIVE FROM !PRIL ONWARDS 0RICE 2ATIO

&IFTEENTH ADJUSTMENT TO EXERCISE PRICE PER UNIT AND RATIO EFFECTIVE FROM !UGUST ONWARDS 0RICE 2ATIO

3IXTEENTH ADJUSTMENT TO EXERCISE PRICE PER UNIT AND RATIO EFFECTIVE FROM .OVEMBER ONWARDS 0RICE 2ATIO

-AY 'RANT )6

-AY 'RANT 6

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4WELFTH ADJUSTMENT TO EXERCISE PRICE AND EXERCISE RATIO OF WARRANT GRANT ))) GRANT )6 AND GRANT 6 !T THE "OARD OF $IRECTORS} MEETING HELD ON !PRIL THE SHAREHOLDERS PASSED A RESOLUTION TO APPROVE THE TWELFTH ADJUSTMENT OF THE EXERCISE PRICE OF WARRANTS GRANT ))) GRANT )6 AND GRANT 6 FROM "AHT PER UNIT TO "AHT PER UNIT FROM "AHT PER UNIT TO "AHT PER UNIT AND FROM "AHT PER UNIT TO "AHT PER UNIT RESPECTIVELY )N ADDITION THE EXERCISE RATIO WAS APPROVED TO BE CHANGED FROM TO FOR GRANT ))) FROM TO FOR GRANT )6 AND FROM TO FOR GRANT 6 4HE NEW EXERCISE PRICE AND EXERCISE RATIO WERE EFFECTIVE FROM !PRIL ONWARDS 4HIRTEENTH ADJUSTMENT TO EXERCISE PRICE AND EXERCISE RATIO OF WARRANT GRANT )6 AND GRANT 6 !T THE "OARD OF $IRECTORS} MEETING HELD ON !UGUST THE SHAREHOLDERS PASSED A RESOLUTION TO APPROVE THE THIRTEENTH ADJUSTMENT OF THE EXERCISE PRICE OF WARRANTS GRANT )6 AND GRANT 6 FROM "AHT PER UNIT TO "AHT PER UNIT AND FROM "AHT PER UNIT TO "AHT PER UNIT RESPECTIVELY )N ADDITION THE EXERCISE RATIO WAS APPROVED TO BE CHANGED FROM TO FOR GRANT )6 AND FROM TO FOR GRANT 6 4HE NEW EXERCISE PRICE AND EXERCISE RATIO WERE EFFECTIVE FROM !UGUST ONWARDS &OURTEENTH ADJUSTMENT TO EXERCISE PRICE AND EXERCISE RATIO OF WARRANT GRANT )6 AND GRANT 6 !T THE "OARD OF $IRECTORS} MEETING HELD ON !PRIL THE SHAREHOLDERS PASSED A RESOLUTION TO APPROVE THE FOURTEENTH ADJUSTMENT OF THE EXERCISE PRICE OF WARRANTS GRANT )6 AND GRANT 6 FROM "AHT PER UNIT TO "AHT PER UNIT AND FROM "AHT PER UNIT TO "AHT PER UNIT RESPECTIVELY )N ADDITION THE EXERCISE RATIO WAS APPROVED TO BE CHANGED FROM TO FOR GRANT )6 AND FROM TO FOR GRANT 6 4HE NEW EXERCISE PRICE AND EXERCISE RATIO WERE EFFECTIVE FROM !PRIL ONWARDS &IFTEENTH ADJUSTMENT TO EXERCISE PRICE AND EXERCISE RATIO OF WARRANT GRANT 6 !T THE "OARD OF $IRECTORS} MEETING HELD ON !UGUST THE SHAREHOLDERS PASSED A RESOLUTION TO APPROVE THE FIFTEENTH ADJUSTMENT OF THE EXERCISE PRICE OF WARRANTS GRANT 6 FROM "AHT PER UNIT TO "AHT PER UNIT )N ADDITION THE EXERCISE RATIO WAS APPROVED TO BE CHANGED FROM TO FOR GRANT 6 4HE NEW EXERCISE PRICE AND EXERCISE RATIO WERE EFFECTIVE FROM !UGUST ONWARDS 3IXTEENTH ADJUSTMENT TO EXERCISE PRICE AND EXERCISE RATIO OF WARRANT GRANT 6 !T THE "OARD OF $IRECTORS} MEETING HELD ON .OVEMBER THE SHAREHOLDERS PASSED A RESOLUTION TO APPROVE THE SIXTEENTH ADJUSTMENT OF THE EXERCISE PRICE OF WARRANTS GRANT 6 FROM "AHT PER UNIT TO "AHT PER UNIT )N ADDITION THE EXERCISE RATIO WAS APPROVED TO BE CHANGED FROM TO FOR GRANT 6 4HE NEW EXERCISE PRICE AND EXERCISE RATIO WERE EFFECTIVE FROM .OVEMBER ONWARDS

!NNUAL 2EPORT

-OVEMENTS IN THE NUMBER OF WARRANTS OUTSTANDING ARE AS FOLLOWS $IRECTORS

%MPLOYEES

4OTAL

IN MILLION UNITS

!T *ANUARY %XERCISED #ANCELLED

!T $ECEMBER AND *ANUARY %XERCISED #ANCELLED

!T $ECEMBER

%XERCISED WARRANTS $URING THE YEAR ENDED $ECEMBER WARRANT MILLION UNITS AND MILLION UNITS WERE EXERCISED BY THE #OMPANY}S DIRECTORS AND EMPLOYEES RESPECTIVELY MILLION UNITS AND MILLION UNITS RESPECTIVELY 4HE EXERCISES OF MILLION WARRANTS DURING THE YEAR ENDED $ECEMBER MILLION WARRANTS INCREASED PAID UP SHARE CAPITAL AND PREMIUM ON SHARE CAPITAL BY "AHT MILLION AND "AHT MILLION RESPECTIVELY "AHT MILLION AND "AHT MILLION RESPECTIVELY 4HE EXERCISE OF WARRANTS COMPLIED WITH THE TERMS AND CONDITIONS OF THE ISSUANCE OF WARRANTS WHICH WERE APPROVED BY THE #OMPANY}S SHAREHOLDERS !DDITIONAL PAID IN CAPITAL AND RESERVES 3HARE PREMIUM 3ECTION OF THE 0UBLIC #OMPANIES !CT " % REQUIRES COMPANIES TO SET ASIDE SHARE SUBSCRIPTION MONIES RECEIVED IN EXCESS OF THE PAR VALUE OF THE SHARES 3HARE PREMIUM IS NOT AVAILABLE FOR DIVIDEND DISTRIBUTION ,EGAL RESERVE 3ECTION OF THE 0UBLIC #OMPANIES !CT " % REQUIRES THAT A COMPANY SHALL ALLOCATE NOT LESS THAN OF ITS ANNUAL NET PROFIT LESS ANY ACCUMULATED LOSSES BROUGHT FORWARD TO A RESERVE ACCOUNT lLEGAL RESERVEm UNTIL THIS ACCOUNT REACHES AN AMOUNT NOT LESS THAN OF THE REGISTERED AUTHORISED CAPITAL 4HE LEGAL RESERVE IS NOT AVAILABLE FOR DIVIDEND DISTRIBUTION 3EGMENT INFORMATION 3EGMENT INFORMATION IS PRESENTED IN RESPECT OF THE 'ROUP}S BUSINESS AND GEOGRAPHIC SEGMENTS 4HE PRIMARY FORMAT BUSINESS SEGMENTS IS BASED ON THE 'ROUP}S MANAGEMENT AND INTERNAL REPORTING STRUCTURE

4OTAL REVENUES

#OST OF SALES SERVICES AND EQUIPMENT RENTALS 3ELLING AND ADMINISTRATIVE EXPENSES )MPAIRMENT LOSSES OF ASSETS

4OTAL EXPENSES

0ROFIT LOSS BEFORE FINANCE COSTS AND INCOME TAX EXPENSES &INANCE COSTS )NCOME TAX EXPENSE

0ROFIT LOSS FOR THE YEAR

$ATANET AND BROADBAND SERVICES

IN MILLION "AHT

-OBILE PHONE SALES

#ONSOLIDATED FINANCIAL STATEMENTS FOR THE YEARS ENDED $ECEMBER

-OBILE PHONE AND CALL CENTER SERVICES

2EVENUES FROM SERVICES AND EQUIPMENT RENTALS 2EVENUE FROM SALES /THER OPERATING INCOME

"USINESS SEGMENT RESULTS

4OTAL

'EOGRAPHIC SEGMENTS -ANAGEMENT CONSIDERS THAT THE 'ROUP OPERATES IN A SINGLE GEOGRAPHIC AREA NAMELY IN 4HAILAND AND HAS THEREFORE ONLY ONE MAJOR GEOGRAPHIC SEGMENT

"USINESS SEGMENTS 4HE 'ROUP COMPRISES THE FOLLOWING MAIN BUSINESS SEGMENTS 3EGMENT -OBILE PHONE AND CALL CENTER SERVICES 3EGMENT -OBILE PHONE SALES 3EGMENT $ATANET AND BROADBAND SERVICES

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4OTAL ASSETS

#URRENT LIABILITIES .ON CURRENT LIABILITIES

4OTAL LIABILITIES

#APITAL EXPENDITURE $EPRECIATION !MORTISATION ,OSS ON DISPOSAL OF ASSETS

-OBILE PHONE AND CALL CENTER SERVICES

#URRENT ASSETS .ON CURRENT ASSETS

"USINESS SEGMENT FINANCIAL POSITION

$ATANET AND BROADBAND SERVICES

IN MILLION "AHT

-OBILE PHONE SALES

#ONSOLIDATED FINANCIAL STATEMENTS FOR THE YEARS ENDED $ECEMBER

4OTAL

!NNUAL 2EPORT

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

/THER OPERATING INCOME #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

)NTEREST INCOME "AD DEBT RECOVERY -ANAGEMENT INCOME /THERS

4OTAL

%XPENSES BY NATURE 4HE SIGNIFICANT EXPENSES BY NATURE HAVE BEEN CHARGED IN COST OF RENDERING OF SERVICES AND EQUIPMENT RENTALS COST OF SALE OF GOODS AND SELLING AND ADMINISTRATIVE EXPENSES CAN BE CLASSIFIED AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

$EPRECIATION ON PLANT AND EQUIPMENT .OTE !MORTISATION OF ASSETS UNDER !GREEMENT FOR OPERATION .OTE !MORTISATION OF INTANGIBLE ASSETS .OTE !MORTISATION OF OTHER ASSETS .OTE ,OSS ON OBSOLETE SPARE PARTS FOR MOBILE PHONE NETWORK MAINTENANCE $OUBTFUL ACCOUNTS AND BAD DEBTS -ARKETING EXPENSES 0ERSONNEL EXPENSES

0ROVIDENT &UND 4HE DEFINED CONTRIBUTION PLANS COMPRISE PROVIDENT FUNDS ESTABLISHED BY THE 'ROUP FOR ITS EMPLOYEES -EMBERSHIP TO THE FUNDS IS ON A VOLUNTARY BASIS #ONTRIBUTIONS ARE MADE MONTHLY BY THE EMPLOYEES AT RATES RANGING FROM TO OF THEIR BASIC SALARIES AND BY THE 'ROUP AT RATES RANGING FROM TO OF THE EMPLOYEES} BASIC SALARIES 4HE PROVIDENT FUNDS ARE REGISTERED WITH THE -INISTRY OF &INANCE AS JURISTIC ENTITIES AND ARE MANAGED BY A LICENSED &UND -ANAGER

!NNUAL 2EPORT

&INANCE COSTS #ONSOLIDATED FINANCIAL STATEMENTS

.OTE

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

&INANCE COST PAID AND PAYABLE TO 2ELATED PARTIES &INANCIAL INSTITUTIONS

4OTAL

)NCOME TAX EXPENSE #ONSOLIDATED FINANCIAL STATEMENTS

.OTE

#URRENT TAX EXPENSE #URRENT YEAR !DJUSTMENTS FOR PRIOR YEARS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

4OTAL

$EFERRED TAX EXPENSE -OVEMENTS IN TEMPORARY DIFFERENCES

2ECONCILIATION OF EFFECTIVE TAX RATE #ONSOLIDATED FINANCIAL STATEMENTS 2ATE

IN MILLION "AHT

2ATE

IN MILLION "AHT

0ROFIT BEFORE TAX

)NCOME TAX USING THE 4HAI CORPORATION TAX RATE )NCOME TAX REDUCTION !DJUSTMENT FOR TAX PURPOSE %FFECT FROM ELIMINATION WITH SUBSIDIARIES 2ECOGNITION OF PREVIOUSLY UNRECOGNISED TAX LOSSES

4OTAL

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

2ECONCILIATION OF EFFECTIVE TAX RATE 3EPARATE FINANCIAL STATEMENTS 2ATE

IN MILLION "AHT

2ATE

IN MILLION "AHT

0ROFIT BEFORE TAX

)NCOME TAX USING THE 4HAI CORPORATION TAX RATE )NCOME TAX REDUCTION $IVIDEND INCOME NOT SUBJECT TO TAX !DJUSTMENT FOR TAX PURPOSE

4OTAL

2OYAL $ECREE .O " % DATED 3EPTEMBER GRANTS COMPANIES LISTED ON THE 3TOCK %XCHANGE OF 4HAILAND A REDUCTION IN THE CORPORATE INCOME TAX RATE FROM TO FOR TAXABLE PROFIT NOT EXCEEDING "AHT MILLION FOR THE FIVE CONSECUTIVE ACCOUNTING PERIODS BEGINNING ON OR AFTER ENACTMENT 2OYAL $ECREE .O " % DATED !UGUST GRANTS COMPANIES LISTED ON THE 3TOCK %XCHANGE OF 4HAILAND A REDUCTION IN THE CORPORATE INCOME TAX RATE FROM TO FOR TAXABLE PROFIT NOT EXCEEDING "AHT MILLION FOR THE THREE CONSECUTIVE ACCOUNTING PERIODS BEGINNING ON OR AFTER *ANUARY ,ISTED COMPANIES THAT RECEIVED INCOME TAX REDUCTION UNDER THIS 2OYAL $ECREE ARE ALSO ELIGIBLE TO CONTINUE THE PERIOD OF TAX REDUCTION UNDER 2OYAL $ECREE .O BUT NOT BEYOND THE ACCOUNTING PERIOD ENDING ON OR AFTER $ECEMBER %ARNINGS PER SHARE "ASIC EARNINGS PER SHARE 4HE CALCULATION OF BASIC EARNINGS PER SHARE FOR THE YEARS ENDED $ECEMBER AND WERE BASED ON THE PROFIT FOR THE YEARS ATTRIBUTABLE TO EQUITY HOLDERS OF THE #OMPANY AND THE WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING DURING THE YEARS AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT MILLION SHARES

0ROFIT FOR THE YEAR ATTRIBUTABLE TO EQUITY HOLDERS OF THE #OMPANY BASIC

.UMBER OF ORDINARY SHARES OUTSTANDING AT *ANUARY %FFECT OF SHARES ISSUED DURING *ANUARY TO .OVEMBER

7EIGHTED AVERAGE NUMBER OF ORDINARY SHARES OUTSTANDING BASIC

%ARNINGS PER SHARE BASIC IN "AHT

!NNUAL 2EPORT

$ILUTED EARNINGS PER SHARE 4HE CALCULATION OF DILUTED EARNINGS PER SHARE FOR THE YEARS ENDED $ECEMBER AND WERE BASED ON THE PROFIT FOR THE YEARS ATTRIBUTABLE TO EQUITY HOLDERS OF THE #OMPANY AND THE WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING DURING THE YEARS AFTER ADJUSTING FOR THE EFFECTS OF ALL DILUTIVE POTENTIAL ORDINARY SHARES AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT MILLION SHARES

0ROFIT FOR THE YEAR ATTRIBUTABLE TO EQUITY HOLDERS OF THE #OMPANY BASIC

0ROFIT ATTRIBUTABLE TO EQUITY HOLDERS OF THE #OMPANY DILUTED

7EIGHTED AVERAGE NUMBER OF ORDINARY SHARES OUTSTANDING BASIC

7EIGHTED AVERAGE NUMBER OF ORDINARY SHARES OUTSTANDING DILUTED

%ARNINGS PER SHARE DILUTED IN "AHT

$IVIDENDS !T THE !NNUAL 'ENERAL -EETING OF THE #OMPANY}S SHAREHOLDERS HELD ON !PRIL THE SHAREHOLDERS APPROVED A DECLARATION OF DIVIDEND FOR MILLION SHARES OF "AHT EACH TOTALLING "AHT MILLION )N ADDITION THE SHAREHOLDERS APPROVED AN ADDITIONAL DIVIDEND AT THE RATE OF "AHT PER SHARE TOTALING "AHT MILLION 4HE DIVIDEND WAS PAID TO THE SHAREHOLDERS ON !PRIL !T THE BOARD OF $IRECTOR}S MEETING HELD ON !UGUST IT WAS APPROVED TO DECLARE AN INTERIM DIVIDEND FOR MILLION SHARES OF "AHT EACH TOTALING "AHT MILLION 4HE DIVIDEND WAS PAID TO THE SHAREHOLDERS ON 3EPTEMBER !T THE "OARD OF $IRECTORS} MEETING HELD ON .OVEMBER THE "OARD APPROVED A SPECIAL INTERIM DIVIDEND PAYMENT AT THE RATE OF "AHT PER SHARE 4HE SPECIAL DIVIDEND WILL BE PAID FROM APPROXIMATELY MILLION SHARES TOTALING OF APPROXIMATELY "AHT MILLION AND THE DIVIDEND PAYMENT DATE WILL BE ON $ECEMBER !T THE ANNUAL GENERAL MEETING OF THE #OMPANY}S SHAREHOLDERS HELD ON !PRIL THE SHAREHOLDERS APPROVED THE APPROPRIATION OF DIVIDEND OF "AHT PER SHARE AMOUNTING TO "AHT MILLION 4HE DIVIDEND WAS PAID TO THE SHAREHOLDERS ON -AY !T THE BOARD OF DIRECTORS} MEETING OF THE #OMPANY ON !UGUST THE BOARD OF DIRECTORS APPROVED TO DECLARE AN INTERIM DIVIDEND FOR MILLION SHARES OF "AHT PER SHARE AMOUNTING TO "AHT MILLION 4HE DIVIDEND WAS PAID TO THE SHAREHOLDERS ON 3EPTEMBER

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

&INANCIAL INSTRUMENTS &INANCIAL RISK MANAGEMENT POLICIES 4HE 'ROUP IS EXPOSED TO NORMAL BUSINESS RISKS FROM CHANGES IN MARKET INTEREST RATES AND CURRENCY EXCHANGE RATES AND FROM NON PERFORMANCE OF CONTRACTUAL OBLIGATIONS BY COUNTERPARTIES 4HE 'ROUP DOES NOT HOLD OR ISSUE DERIVATIVE FINANCIAL INSTRUMENTS FOR SPECULATIVE OR TRADING PURPOSES 2ISK MANAGEMENT IS INTEGRAL TO THE WHOLE BUSINESS OF THE 'ROUP 4HE 'ROUP HAS A SYSTEM OF CONTROLS IN PLACE TO CREATE AN ACCEPTABLE BALANCE BETWEEN THE COST OF RISKS OCCURRING AND THE COST OF MANAGING THE RISKS 4HE MANAGEMENT CONTINUALLY MONITORS THE 'ROUP}S RISK MANAGEMENT PROCESS TO ENSURE THAT AN APPROPRIATE BALANCE BETWEEN RISK AND CONTROL IS ACHIEVED )NTEREST RATE RISK )NTEREST RATE RISK IS THE RISK THAT FUTURE MOVEMENTS IN MARKET INTEREST RATES WILL AFFECT THE RESULTS OF THE 'ROUP}S OPERATIONS AND ITS CASH FLOWS BECAUSE SOME OF DEBT SECURITIES AND LOAN INTEREST RATE ARE FLOATING INTEREST RATE 4HE 'ROUP IS PRIMARILY EXPOSED TO INTEREST RATE RISK FROM ITS BORROWINGS .OTE 4HE 'ROUP MITIGATES THIS RISK BY ENSURING THAT THE MAJORITY OF ITS DEBT SECURITIES AND BORROWINGS ARE AT FIXED INTEREST RATE AND USES DERIVATIVE FINANCIAL INSTRUMENTS PRINCIPALLY INTEREST RATE SWAPS TO MANAGE EXPOSURE TO FLUCTUATIONS IN INTEREST RATES ON SPECIFIC DEBT SECURITIES AND BORROWINGS &OREIGN CURRENCY RISK 4HE 'ROUP IS EXPOSED TO FOREIGN CURRENCY RISK RELATING TO EXPENSE AND BORROWINGS WHICH ARE DENOMINATED IN FOREIGN CURRENCIES 4HE 'ROUP PRIMARILY UTILISES FORWARD EXCHANGE CONTRACTS WITH MATURITIES OF LESS THAN ONE YEAR TO HEDGE SUCH FINANCIAL LIABILITIES DENOMINATED IN FOREIGN CURRENCIES AND SWAP AND FORWARD CONTRACTS TO HEDGE LONG TERM BORROWINGS DENOMINATED IN FOREIGN CURRENCIES 4HE FORWARD EXCHANGE CONTRACTS ENTERED INTO AT THE REPORTING DATE ALSO RELATED TO BORROWINGS DENOMINATED IN FOREIGN CURRENCIES FOR THE SUBSEQUENT PERIOD

!NNUAL 2EPORT

!T $ECEMBER THE 'ROUP AND THE #OMPANY WERE EXPOSED TO FOREIGN CURRENCY RISK IN RESPECT OF FINANCIAL ASSETS AND LIABILITIES DENOMINATED IN THE FOLLOWING CURRENCIES #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

!SSETS 5NITED 3TATES $OLLARS %URO $OLLARS

,IABILITIES 5NITED 3TATES $OLLARS *APAN 9EN 3INGAPORE $OLLARS %URO $OLLARS

'ROSS BALANCE SHEET EXPOSURE #URRENCY SWAPS #URRENCY FORWARDS

.ET EXPOSURE

!S AT $ECEMBER AND SWAP AND FORWARD RECEIVABLES PAYABLES NET AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

3WAP CONTRACTS 3WAP CONTRACTS RECEIVABLE 3WAP CONTRACTS PAYABLE

4OTAL SWAP CONTRACTS RECEIVABLE !DD #URRENT PORTION OF SWAP CONTRACTS PAYABLE PRESENTED UNDER OTHER CURRENT LIABILITIES

4OTAL SWAP CONTRACTS RECEIVABLE NET

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

#ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

&ORWARD CONTRACTS &ORWARD CONTRACTS RECEIVABLE &ORWARD CONTRACTS PAYABLE

4OTAL FORWARD CONTRACTS PAYABLE ,ESS #URRENT PORTION OF FORWARD CONTRACTS PAYABLE PRESENTED UNDER OTHER CURRENT LIABILITIES

4OTAL FORWARD CONTRACTS PAYABLE NET

4OTAL SWAP AND FORWARD CONTRACTS RECEIVABLE NET

4HE NOMINAL AMOUNTS AND FAIR VALUES OF SWAP AND FORWARD CONTRACTS AS AT $ECEMBER AND ARE AS FOLLOWS #ONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS .OMINAL AMOUNTS

&AIR VALUES

IN MILLION "AHT

3WAP CONTRACTS &ORWARD CONTRACTS

4OTAL

4HE FAIR VALUE OF SWAP AND FORWARD CONTRACTS IS THE ADJUSTED VALUE OF THE ORIGINAL CONTRACTS WHICH THE #OMPANY ENTERED WITH THE COMMERCIAL BANKS WITH THE MARKET PRICE ON THE REPORTING DATE IN ORDER TO REFLECT THE CURRENT VALUE OF THE CONTRACTS

4HE NOMINAL AMOUNT OF SWAP AND FORWARD CONTRACTS IS THE VALUE OF THE ORIGINAL CONTRACTS WHICH THE #OMPANY ENTERED WITH THE COMMERCIAL BANKS AND MUST BE REPAID AT THE MATURITY DATE

#REDIT RISK #REDIT RISK IS THE POTENTIAL FINANCIAL LOSS RESULTING FROM THE FAILURE OF A CUSTOMER OR A COUNTER PARTY TO SETTLE ITS FINANCIAL AND CONTRACTUAL OBLIGATIONS TO THE 'ROUP AS AND WHEN THEY FALL DUE -ANAGEMENT HAS A CREDIT POLICY IN PLACE AND THE EXPOSURE TO CREDIT RISK IS MONITORED ON AN ONGOING BASIS #REDIT EVALUATIONS ARE PERFORMED ON ALL CUSTOMERS REQUIRING CREDIT OVER A CERTAIN AMOUNT !T THE REPORTING DATE THERE WERE NO SIGNIFICANT CONCENTRATIONS OF CREDIT RISK 4HE MAXIMUM EXPOSURE TO CREDIT RISK IS REPRESENTED BY THE CARRYING AMOUNT OF EACH FINANCIAL ASSET IN THE REPORTING DATE (OWEVER DUE TO THE LARGE NUMBER OF PARTIES COMPRISING THE 'ROUP}S CUSTOMER BASE -ANAGEMENT DOES NOT ANTICIPATE MATERIAL LOSSES FROM ITS DEBT COLLECTION

!NNUAL 2EPORT

,IQUIDITY SURPLUS %XCESS LIQUIDITY DEFINED AS ANY EXCESS CASH AFTER WORKING CAPITAL AND CAPITAL EXPENDITURES AFTER INVESTMENT IN NEW GROWTH AREAS AND ANY DEBT REGULATORY OBLIGATIONS RESTRUCTURING WILL BE RETURNED TO SHAREHOLDERS $ETERMINATION OF FAIR VALUES ! NUMBER OF THE 'ROUP}S ACCOUNTING POLICIES AND DISCLOSURES REQUIRE THE DETERMINATION OF FAIR VALUE FOR BOTH FINANCIAL AND NON FINANCIAL ASSETS AND LIABILITIES 4HE FAIR VALUE IS THE AMOUNT FOR WHICH AN ASSET COULD BE EXCHANGED OR A LIABILITY SETTLED BETWEEN KNOWLEDGEABLE WILLING PARTIES IN AN ARM}S LENGTH TRANSACTION &AIR VALUES HAVE BEEN DETERMINED FOR MEASUREMENT AND OR DISCLOSURE PURPOSES BASED ON THE FOLLOWING METHODS 7HEN APPLICABLE FURTHER INFORMATION ABOUT THE ASSUMPTIONS MADE IN DETERMINING FAIR VALUE IS DISCLOSED IN THE NOTES SPECIFIC TO THAT ASSET OR LIABILITY 4HE 'ROUP USES THE FOLLOWING METHODS AND ASSUMPTIONS IN ESTIMATING THE FAIR VALUE OF FINANCIAL INSTRUMENTS p 4HE FAIR VALUE OF ACCOUNTS RECEIVABLE AND ACCOUNTS PAYABLE TRADE AND OTHERS IS TAKEN TO APPROXIMATE THE CARRYING VALUE p 4HE FAIR VALUES OF INVESTMENTS IN EQUITY AND DEBT SECURITIES WHICH ARE HELD TO MATURITY ARE TAKEN TO APPROXIMATE THE CARRYING VALUE p 4HE FAIR VALUE OF LOANS TO AND LOANS FROM RELATED IS TAKEN TO APPROXIMATE THE CARRYING VALUE BECAUSE MOST OF THESE FINANCIAL INSTRUMENTS BEAR INTEREST AT MARKET RATES p 4HE FAIR VALUE OF LONG TERM BORROWINGS IS TAKEN TO APPROXIMATE THE CARRYING VALUE BECAUSE MOST OF THESE FINANCIAL INSTRUMENTS BEAR INTEREST AT MARKET RATE #OMMITMENTS WITH NON RELATED PARTIES #ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION

#APITAL COMMITMENTS #ONTRACTED BUT NOT PROVIDED FOR !SSETS UNDER THE !GREEMENT FOR /PERATION 4HAI "AHT 53 $OLLARS *APANESE 9EN 0ROPERTY AND EQUIPMENT 4HAI "AHT 53 $OLLARS *APANESE 9EN 3ERVICE MAINTENANCE AGREEMENTS 4HAI "AHT 53 $OLLARS *APANESE 9EN

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

#ONSOLIDATED FINANCIAL STATEMENTS

3EPARATE FINANCIAL STATEMENTS

IN MILLION "AHT

.ON CANCELLABLE OPERATING LEASE #OMMITMENTS 7ITHIN ONE YEAR !FTER ONE YEAR BUT WITHIN FIVE YEARS !FTER FIVE YEARS

4OTAL

/THER COMMITMENTS 5SED LETTERS OF CREDIT FOR GOODS AND SUPPLIES &ORWARD AND SWAP CONTRACTS "ANK GUARANTEES 4HE !GREEMENTS FOR OPERATION /THERS

4OTAL

4HE 'ROUP HAS ENTERED INTO LEASE AND RELATED SERVICE AGREEMENTS FOR OFFICE SPACE CARS COMPUTERS AND BASE STATION FOR PERIODS RANGING FROM YEAR TO YEARS WITH OPTIONS TO RENEW )NTERCONNECTION AGREEMENTS !CCORDING TO 4ELECOMMUNICATION "USINESS /PERATION !CT " % AND THE ANNOUNCEMENT OF .ATIONAL 4ELECOMMUNICATION #OMMISSION l.4#m REGARDING 4ELECOMMUNICATION .ETWORK !CCESS AND INTERCONNECTION YEAR " % THE #OMPANY HAS ENTERED INTO AN INTERCONNECTION l)#m AGREEMENT WITH OTHER OPERATORS APPROVED BY .4# AND THE EFFECTIVE PERIOD OF THE AGREEMENT IS LISTED BELOW /PERATORS

4OTAL !CCESS #OMMUNICATION 0#, 4RUEMOVE #OMPANY ,IMITED $IGITAL 0HONE #OMPANY ,IMITED #!4 4ELECOM 0UBLIC #OMPANY ,IMITED

%FFECTIVE PERIOD

.OVEMBER ON WARDS *ANUARY ON WARDS *UNE ON WARDS !PRIL ON WARDS

/N !UGUST 4/4 0UBLIC #OMPANY ,IMITED l4/4m HAS FILED A CASE AGAINST .4# TO THE !DMINISTRATIVE #OURT TO REVOKE THE SAID ANNOUNCEMENT AND ON &EBRUARY 4/4 SENT A LETTER TO THE #OMPANY INFORMING THAT THE #OMPANY SHOULD WAIT FOR THE FINAL JUDGMENT OF THE !DMINISTRATIVE #OURT 3HOULD THE #OMPANY UNDERTAKE THE )# AGREEMENTS PER THE .4# ANNOUNCEMENT BEFORE THE FINAL JUDGMENT OF THE !DMINISTRATIVE #OURT 4/4 SHALL NOT RECOGNISE THE #OMPANY}S RELATED ACTIONS AND THE #OMPANY MUST BE RESPONSIBLE FOR SUCH ACTIONS (AVING CONSIDERED THE SAID 4/4}S LETTER RELATED LAWS AND THE LEGAL COUNSEL}S OPINION THE #OMPANY}S MANAGEMENT IS OF THE OPINION THAT NON COMPLIANCE BY THE #OMPANY WITH THE )# AGREEMENTS SHALL BE DEEMED VIOLATING THE SAID .4# ANNOUNCEMENT 4HEREFORE THE #OMPANY HAS DECIDED TO COMPLY WITH THE )# AGREEMENTS IN LINE WITH THE CURRENT LEGAL PROVISIONS

!NNUAL 2EPORT

!CCORDING TO THE !GREEMENT TO OPERATE CELLULAR MOBILE TELEPHONE SERVICE THE #OMPANY HAS TO PAY THE HIGHER OF STIPULATED ANNUAL MINIMUM PAYMENT OR THE PERCENTAGE OF SERVICE REVENUES PRIOR TO DEDUCTING EXPENSES AND TAXES (OWEVER THE #OMPANY HAD TO COMPLY WITH THE REGULATION WHILE 4/4 WOULD LIKE TO WAIT FOR THE FINAL JUDGMENT OF THE !DMINISTRATIVE #OURT !S A RESULT THE #OMPANY ANTICIPATED TO ENTER INTO A NEGOTIATION WITH 4/4 IN RELATION TO A CALCULATION METHOD OF THE REVENUE SHARING 4HE #OMPANY CALCULATED THE REVENUE SHARING FROM THE NET )# REVENUE WHICH IS SIMILAR TO OTHER OPERATORS IN THE TELECOMMUNICATION INDUSTRY ON A CONSERVATIVE BASIS 4HE REVENUE SHARING AMOUNT TO BE PAID TO 4/4 IS SUBJECT TO THE FINAL ADJUDICATION OF THE !DMINISTRATIVE #OURT IN RELATION TO REVOKING THE ANNOUNCEMENT OF .ATIONAL 4ELECOMMUNICATION #OMMISSION AND A NEGOTIATION BETWEEN 4/4 AND THE #OMPANY 4HE #OMPANY WILL MAKE ADJUSTMENT IN THE FINANCIAL STATEMENT IN THE PERIOD WHEN THE ISSUE HAS BEEN AGREED 4HE #OMPANY}S MANAGEMENT IS CERTAIN THAT IT WILL NOT INCUR SIGNIFICANT EXPENSE MORE THAN THE REVENUE SHARING AMOUNT WHICH THE #OMPANY HAS RECORDED /N $ECEMBER 4/4 HAS NOTIFIED IN WRITING TO THE #OMPANY THAT RESULT OF THE NEGOTIATION BETWEEN 4/4 AND THE #OMPANY REGARDING RATE AND CALCULATING METHOD OF THE REVENUE SHARING CANNOT BE CONCLUDED AND REQUESTED THE #OMPANY TO REMIT THE REVENUE SHARING INCURRED FROM THE INTERCONNECTION CHARGE SINCE &EBRUARY TO 3EPTEMBER FOR THE AMOUNT OF "AHT MILLION BASED ON THE RATE AND CALCULATION METHOD OF THE #OMPANY WITHIN $ECEMBER 4HE #OMPANY HAS REMITTED THE REVENUE SHARING TO 4/4 ON $ECEMBER &OR THE INTERCONNECTION CHARGE SINCE *ULY UP TO THE PRESENT THE #OMPANY AND 4/4 SHALL SET UP THE NEGOTIATION COMMITTEE IN ORDER TO GET A CONCLUSION FOR THIS CASE $URING THIS PERIOD WHILE THE SAID CASE IS PENDING THE FINAL CONSIDERATION IT SHALL USE THE ABOVE BASIS PROPOSED BY THE #OMPANY /N 3EPTEMBER THE #ENTRAL !DMINISTRATIVE #OURT HAS DISMISSED THE CASE THAT 4/4 FILED TO REVOKE THE ANNOUNCEMENT OF .4# REGARDING 4ELECOMMUNICATION .ETWORK !CCESS AND INTERCONNECTION YEAR " % AND 4/4 HAS APPEALED SUCH DISMISSAL TO THE 3UPREME !DMINISTRATIVE #OURT 3IGNIFICANT EVENTS 4HE JUDGMENT OF THE 3UPREME #OURT #RIMINAL $IVISION FOR 0ERSONS (OLDING 0OLITICAL 0OSITIONS !CCORDING TO THE JUDGMENT OF THE 3UPREME #OURT #RIMINAL $IVISION FOR 0ERSONS (OLDING 0OLITICAL 0OSITIONS RENDERED ON &EBRUARY CONCERNS THE #OMPANY AND ITS SUBSIDIARY IN MANY ASPECTS 4HE #OMPANY IS OF THE OPINION THAT THE CONSEQUENCE OF THE JUDGMENT IS LIMITED TO THE HOLDING THAT SOME PROPERTY OF THE PERSON HOLDING POLITICAL POSITION WAS IMPROPERLY ACQUIRED BY AN ABUSE OF POWER WHILE BEING IN A POLITICAL POSITION 4HE JUDGMENT DOES NOT CONTAIN ANY ORDER INDICATING THAT THE #OMPANY OR ITS SUBSIDIARY SHALL TAKE ANY ACTIONS AS THE #OMPANY IS NOT INVOLVED IN THE CASE 4HE #OMPANY AND ITS SUBSIDIARY HAVE BEEN OPERATING TO THE BEST OF ITS ABILITY IN ACCORDANCE WITH THE LAW AND THE AGREEMENTS AND IN GOOD FAITH 4HE #OMPANY AND ITS SUBSIDIARY HAVE EVERY RIGHT AVAILABLE UNDER THE LAW AND AGREEMENTS TO PROVIDE THE FACTS TO PROVE ITS INNOCENCE AND GOOD FAITH IN ANY PROCEEDING WHICH MAY BE INITIATED BY THE RELEVANT GOVERNMENT AGENCIES IN ACCORDANCE WITH THE LAW AND JUSTICE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4HE OPINION OF THE #OUNCIL OF 3TATE RELATING TO THE AMENDMENTS OR SUPPLEMENTS TO THE !GREEMENT FOR /PERATION 4HE #OMPANY 0URSUANT TO THE LETTER OF THE -INISTRY OF )NFORMATION AND #OMMUNICATION 4ECHNOLOGY TO THE #OUNCIL OF 3TATE REQUESTING OPINION ON WHETHER THE AMENDMENTS OR SUPPLEMENTS TO THE AGREEMENT BETWEEN 4/4 0UBLIC #OMPANY ,IMITED WHO IS THE 4ELEPHONE /RGANIZATION OF 4HAILAND AT THAT TIME l4/4m AND !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED AFTER THE ENFORCEMENT OF THE !CT ON 0RIVATE 0ARTICIPATION IN 3TATE 5NDERTAKING " % ARE LEGITIMATELY EFFECTED AND IN CASE THOSE AMENDMENTS OR SUPPLEMENTS TO THE !GREEMENT ARE NOT LEGITIMATELY EFFECTED ACCORDING TO SUCH !CT WHAT GUIDELINES 4/4 SHOULD IMPLEMENT 4HE #OUNCIL OF 3TATE WAS OF THE OPINION BY ITS -EMORANDUM OF THE #OUNCIL OF 3TATE NO ON %NFORCEMENT OF THE !CT ON 0RIVATE 0ARTICIPATION IN 3TATE 5NDERTAKING " % IN THE CASE OF THE !GREEMENT 0ERMITTING 5NDERTAKING OF #ELLULAR -OBILE 4ELEPHONE 3ERVICES lTHE !GREEMENTm BETWEEN 4/4 0UBLIC #OMPANY ,IMITED AND !DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED THAT

l SINCE 4/4 BEING THE CONTRACTING PARTY IN THIS CASE ACTED ON BEHALF OF THE 3TATE BY VIRTUE OF THE AUTHORITY AND DUTY PURSUANT TO 4ELEPHONE /RGANIZATION OF 4HAILAND !CT THE EXECUTED !GREEMENT THUS REPRESENTS THE AGREEMENT BETWEEN THE 3TATE AND THE PRIVATE SECTOR IN ORDER TO AUTHORISE THE PRIVATE SECTOR TO PROVIDE PUBLIC SERVICES TO THE PUBLIC ON BEHALF OF THE 3TATE 4HE 3TATE THEREFORE IS OBLIGATED TO PERFORM ACCORDING TO THOSE STIPULATED IN THAT !GREEMENT (OWEVER SINCE THE AMENDMENTS TO THE !GREEMENT UPON WHICH THE CONSULTATION IS BEING SOUGHT WERE NOT LEGITIMATELY CARRIED OUT ACCORDING TO THE !CT ON 0RIVATE 0ARTICIPATION IN 3TATE 5NDERTAKING " % WHICH WAS IN FORCE AT THE TIME OF EFFECTING THOSE AMENDMENTS BECAUSE THOSE AMENDMENTS HAD NOT BEEN PROPOSED FOR THE CONSIDERATION OF THE #OORDINATION COMMITTEE ACCORDING TO 3ECTION AND NOT FORWARDED TO THE #ABINET BEING THE ORGAN CHARGED WITH THE AUTHORITY TO APPROVE OF THE AMENDMENTS TO THE !GREEMENT PURSUANT TO THE !CT AS AFORESAID THE AMENDMENTS MADE TO THE !GREEMENT WITH 4/4 AS THE CONTRACTING PARTY WERE THEREFORE CARRIED OUT WITHOUT LEGAL AUTHORITY (OWEVER THE PROCEDURES TO AMEND THE !GREEMENT REPRESENT ADMINISTRATIVE JURISTIC ACTS WHICH ARE CAPABLE OF BEING SEPARATED FROM THE AMENDMENTS TO THE !GREEMENT ALREADY EFFECTED AND THOSE AMENDMENTS TO THE !GREEMENT ARE STILL IN FORCE SO LONG AS THEY ARE NOT RESCINDED OR EXTINGUISHED BY STATUTE OF LIMITATION OR BY OTHER CAUSES )N CASE THE #ABINET VESTED WITH THE AUTHORITY UNDER THE LAW AND HAVING CONSIDERED THE CAUSES FOR THE RESCISSION THE IMPACT AND THE PROPRIETY ON THE BASIS OF THE 3TATE}S AND THE PUBLIC INTEREST IS OF THE OPINION THAT THE ILLEGITIMATE PROCEDURES HAVE RESULTED IN DAMAGE THAT WARRANTS RESCINDING THE AMENDMENTS TO THE !GREEMENT ALREADY EFFECTED THE #ABINET MAY LEGITIMATELY RESCIND SUCH AMENDMENTS TO THE !GREEMENT (OWEVER IF THE #ABINET UPON HAVING CONSIDERED THE SAME DEEMS IT JUSTIFIED WITH REGARD TO THE 3TATE}S OR THE PUBLIC INTEREST AND THE CONTINUITY OF PROVIDING PUBLIC SERVICES THE #ABINET MAY EXERCISE ITS DISCRETION TO GRANT APPROVAL FOR THE PROCEDURES TO FURTHER AMEND THE !GREEMENT AS APPROPRIATE WITH THE UNIT OWNING THE PROJECT AND THE #OORDINATION COMMITTEE PURSUANT TO 3ECTION BEING THE PARTIES TO SUBMIT THE FACTS JUSTIFICATIONS AND OPINION FOR THE CONSIDERATION OF THE #ABINET m 0RESENTLY THE #OMPANY HAS BEEN INFORMED THAT THE #OORDINATION #OMMITTEE UNDER 3ECTION HAS SUBMITTED THE OPINION ON THE AMENDMENTS OR SUPPLEMENTS TO THE !GREEMENT OF THE #OMPANY TO THE )NFORMATION AND #OMMUNICATIONS 4ECHNOLOGY )#4 MINISTER AND THE #ABINET FOR CONSIDERATION 4HE #ABINET HAS PASSED THE RESOLUTION TO SET UP A COMMITTEE TO NEGOTIATE WITH THE #OMPANY AND ALL MOBILE PHONE OPERATORS WHOSE THE !GREEMENTS WERE CHANGED AND REPORT BACK TO THE #ABINET FOR CONSIDERATION FURTHER

4HE ABOVE CLAUSES IN l m REPRESENT SOME PARTS OF THE -EMORANDUM OF THE #OUNCIL OF 3TATE NO 4HE FULL TEXT -EMORANDUM OF THE #OUNCIL OF 3TATE IS AVAILABLE ONLY IN 4HAI LANGUAGE

!NNUAL 2EPORT

$IGITAL 0HONE #OMPANY ,IMITED 0URSUANT TO THE LETTER OF THE -INISTRY OF )NFORMATION AND #OMMUNICATION 4ECHNOLOGY TO THE #OUNCIL OF 3TATE REQUESTING OPINION ON WHETHER THE AMENDMENTS OR SUPPLEMENTS TO THE AGREEMENT BETWEEN #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m AND $IGITAL 0HONE #OMPANY ,IMITED l$0#m AFTER THE ENFORCEMENT OF THE !CT ON 0RIVATE 0ARTICIPATION IN 3TATE 5NDERTAKING " % THE l!CTm ARE LEGITIMATELY EFFECTED AND IN CASE THOSE AMENDMENTS OR SUPPLEMENTS TO THE !GREEMENT ARE NOT LEGITIMATELY EFFECTED ACCORDING TO SUCH !CT WHAT GUIDELINES #!4 SHOULD IMPLEMENT !CCORDING TO THE OPINION OF THE #OUNCIL OF 3TATE REGARDING THE ENFORCEMENT OF THE !CT ON 0RIVATE 0ARTICIPATION IN 3TATE 5NDERTAKING " % REGARDING THE #ONTRACT PERMITTING THE PROVISION OF CELLULAR MOBILE PHONE SERVICE BETWEEN #!4 AND $0# ON CASE NO THAT

l THE ASSIGNMENT OF THE RIGHTS AND DUTIES BY 4OTAL !CCESS #OMMUNICATION 0UBLIC #OMPANY ,IMITED l$4!#m TO $0# AND THE ENTERING INTO AN AGREEMENT BETWEEN $0# AND #!4 DATED .OVEMBER " % ARE CONSIDERED AS THE PERMISSION OF #!4 GRANTED TO A PRIVATE SECTOR TO PROVIDE CELLULAR MOBILE PHONE SERVICE IT SHALL NOT BE DEEMED TO BE PART OF CELLULAR MOBILE PHONE SERVICE BETWEEN #!4 AND $4!# SO $0# SHALL BE THE CONTRACTING PARTY OF #!4 AND WAS UNDER THE SUPERVISION AND REGULATION OF #!4 AND PAY REMUNERATION TO #!4 $0# SHALL THEREFORE HAVE TO COMPLY WITH THE SAID !CT SINCE #!4 HAS ALREADY SPECIFIED THE SCOPE OF THE PROJECT AND THE PRIVATE SECTOR TO PROVIDE THE SERVICE "ESIDES THE PROJECT HAS ALREADY BEEN CARRIED OUT 4HEREFORE THERE IS NO NEED TO INVITE PRIVATE SECTOR TO SUBMIT ANY PROPOSAL ACCORDING TO #HAPTER (OWEVER #HAPTER SHALL BE APPLIED IN SO FAR AS IT IS NOT CONTRARY TO THE FACT WHEREBY #!4 HAS TO SET UP THE #OORDINATING #OMMITTEE IN ACCORDANCE WITH 3ECTION TO PROCEED ACCORDING TO 3ECTION OF THE SAID !CT PROVIDED THAT THE #OORDINATING #OMMITTEE WILL PROPOSE THE SELECTION RESULT INCLUDING THE REASON NEGOTIATION ISSUES STATE BENEFITS AND THE DRAFT OF AGREEMENT TO THE -INISTER WHO SUPERVISED THE PROJECT IN ORDER TO PROPOSE TO THE #ABINET WITHIN DAYS SINCE THE DECISION BY #OORDINATING #OMMITTEE 4HEREFORE THE PROCEDURES ARE WITHIN THE POWER AND AUTHORITY OF THE #OMMITTEE ACCORDING TO 3ECTION TO CONSIDER AS APPROPRIATE AND $0# HAS ALREADY BEEN ASSIGNED OF THE RIGHTS AND DUTIES FROM 4OTAL !CCESS #OMMUNICATION 0UBLIC #OMPANY ,IMITED ACCORDING TO THE #ONTRACT 0ERMITTING THE 0ROVISION OF #ELLULAR -OBILE 0HONE 3ERVICE BETWEEN #!4 AND 4OTAL !CCESS #OMMUNICATION 0UBLIC #OMPANY ,IMITED $0# SHALL HAVE THE RIGHT TO PROVIDE TELECOMMUNICATION SERVICE EVEN THOUGH THE #ONTRACT BETWEEN #!4 AND $0# HAS NOT BEEN DONE OR PERFORMED IN ACCORDANCE WITH THE !CT (OWEVER THE #ONTRACT BETWEEN #!4 AND $0# SHALL REMAIN VALID IN SO FAR AS IT IS NOT REVOKED OR TERMINATED BY TIME OF ENDING OR OTHER CAUSE 4HUS #!4 AND $0# SHALL REMAIN OBLIGE TO FULFIL THE SAID AGREEMENT m 0RESENTLY THE #OMPANY HAS BEEN INFORMED THAT THE #OORDINATION #OMMITTEE UNDER 3ECTION HAS SUBMITTED THE OPINION ON THE AMENDMENTS OR SUPPLEMENTS TO THE !GREEMENT OF THE #OMPANY TO THE )NFORMATION AND #OMMUNICATIONS 4ECHNOLOGY )#4 MINISTER AND THE #ABINET FOR CONSIDERATION 4HE #ABINET HAS PASSED THE RESOLUTION TO SET UP A COMMITTEE TO NEGOTIATE WITH $0# AND ALL MOBILE PHONE OPERATORS WHOSE THE !GREEMENTS WERE CHANGED AND REPORT BACK TO THE #ABINET FOR CONSIDERATION FURTHER

4HE ABOVE CLAUSES IN l m REPRESENT SOME PARTS OF THE -EMORANDUM OF THE #OUNCIL OF 3TATE NO 4HE FULL TEXT -EMORANDUM OF THE #OUNCIL OF 3TATE IS AVAILABLE ONLY IN 4HAI LANGUAGE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3IGNIFICANT COMMERCIAL DISPUTE AND LITIGATIONS 4HE #OMPANY 4HE DEDUCTION OF EXCISE TAX FROM THE REVENUE SHARING BETWEEN THE #OMPANY AND 4/4 0UBLIC #OMPANY ,IMITED l4/4m /N *ANUARY 4/4 0UBLIC #OMPANY ,IMITED l4/4m SUBMITTED A DISPUTE NO BLACK TO THE !RBITRATION )NSTITUTE $ISPUTE 2ECONCILIATION /FFICE *USTICE #OURT /FFICE DEMANDING THE #OMPANY TO PAY ADDITIONAL PAYMENT OF REVENUE SHARING AMOUNTING TO "AHT MILLION UNDER THE #ELLULAR -OBILE 0HONE #ONTRACT PLUS INTEREST AT THE RATE OF PER MONTH COMPUTING FROM THE DEFAULT DATE ON *ANUARY UNTIL THE FULL PAYMENT IS MADE !T PRESENT THE SAID DISPUTE IS PENDING ON THE !RBITRATION PROCESS !CCORDING TO ARBITRATION PROCEDURES AND THE PROCEEDINGS OF WHICH SHALL TAKE FOR SEVERAL YEARS (OWEVER THE #OMPANY}S MANAGEMENT BELIEVES THAT THE OUTCOME OF THE SAID DISPUTE SHALL BE IN FAVOUR OF THE #OMPANY AND HAVE NO MATERIAL IMPACT TO THE FINANCIAL STATEMENTS OF THE #OMPANY BECAUSE THIS AMOUNT IS THE SAME AS AN EXCISE TAX THAT THE #OMPANY HAD SUBMITTED TO %XCISE $EPARTMENT DURING *ANUARY TO &EBRUARY AND DEDUCTED IT FROM REVENUE SHARING ACCORDING TO THE RESOLUTION OF THE #ABINET DATED &EBRUARY 4HUS THE #OMPANY HAS FULLY COMPLIED WITH THE #ABINET}S RESOLUTION DATED &EBRUARY AND THIS PRACTICE IS THE SAME AS OTHER OPERATORS IN MOBILE PHONE OR CELLULAR RADIO TELECOMMUNICATION INDUSTRIES ACCORDING TO THE RESOLUTION OF THE #ABINET -OREOVER 4/4 HAD SENT LETTER NO 4OR 3OR 4OR "OR 9OR DATED -ARCH STATING THAT THE #OMPANY HAS FULLY COMPLIED WITH THE #ABINET}S RESOLUTION AND THE #OMPANY}S BURDEN REMAINS AT THE SAME PERCENTAGE RATE AS SPECIFIED IN THE CONTRACT AND THE SUBMISSION OF THE SAID EXCISE TAX RETURN SHALL NOT AFFECT THE TERMS OF THE CONTRACT $IGITAL 0HONE #OMPANY ,IMITED l$0#m 4HE DEDUCTION OF EXCISE TAX FROM THE REVENUE SHARING BETWEEN $0# AND #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m /N *ANUARY #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m SUBMITTED A DISPUTE NO BLACK TO THE !RBITRATION )NSTITUTE AND THE $ISPUTE 2ECONCILIATION /FFICE *USTICE #OURT /FFICE DEMANDING $0# A SUBSIDIARY TO PAY ADDITIONAL PAYMENT OF REVENUE SHARING AMOUNTING TO "AHT MILLION UNDER THE $IGITAL 0ERSONAL #OMMUNICATION .ETWORK #ONTRACT PLUS PENALTY AT THE RATE OF PER MONTH OF THE UNPAID AMOUNT OF EACH YEAR COMPUTING FROM THE DEFAULT DATE UNTIL THE FULL PAYMENT IS MADE WHICH TOTAL PENALTY CALCULATED UP TO $ECEMBER IS "AHT MILLION TOTALLING "AHT MILLION

/N /CTOBER #!4 HAS SUBMITTED THE REVISION OF PETITION TO ADJUST ON AMOUNT OF CLAIMED TO "AHT MILLION WHICH PENALTY FEE CALCULATED FROM THE OUTSTANDING REVENUE SHARING UP TO *ANUARY FOR "AHT MILLION PLUS VALUE ADDED TAX "AHT MILLION

!T PRESENT THE SAID DISPUTE IS PENDING ON THE !RBITRATION PROCESS !CCORDING TO ARBITRATION PROCEDURES AND THE PROCEEDINGS OF WHICH SHALL TAKE FOR SEVERAL YEARS (OWEVER THE #OMPANY}S MANAGEMENT BELIEVES THAT THE OUTCOME OF THE SAID DISPUTE SHALL BE IN FAVOUR OF $0# AND HAVE NO MATERIAL IMPACT ON THE CONSOLIDATED FINANCIAL STATEMENTS OF THE #OMPANY BECAUSE THIS AMOUNT IS THE SAME AS AN EXCISE TAX THAT $0# SUBMITTED TO %XCISE $EPARTMENT DURING 3EPTEMBER TO 3EPTEMBER AND DEDUCTED IT FROM REVENUE SHARING ACCORDING

!NNUAL 2EPORT

TO THE RESOLUTION OF THE #ABINET DATED &EBRUARY -OREOVER #!4 HAS SENT A LETTER .O #!4 +OR 4OR NOTIFYING $0# TO COMPLY WITH SUCH #ABINET}S RESOLUTION 4HUS $0# HAS CORRECTLY AND FULLY COMPLIED WITH THE #ABINET}S RESOLUTION DATED &EBRUARY AND THIS PRACTICE IS THE SAME AS OTHER OPERATORS IN MOBILE PHONE OR CELLULAR RADIO TELECOMMUNICATION INDUSTRIES ACCORDING TO THE RESOLUTION OF THE #ABINET 4HE DEDUCTION OF ACCESS CHARGE FROM REVENUE SHARING BETWEEN $0# AND #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m 0URSUANT TO THE RESOLUTION OF THE MEETING ON *ANUARY BETWEEN 4/4 0UBLIC #OMPANY ,IMITED l4/4m #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m $IGITAL 0HONE #OMPANY ,IMITED l$0#m A SUBSIDIARY AND 4RUE -OVE #OMPANY ,IMITED l4RUE -OVEm BY THE -INISTER OF THE )NFORMATION AND #OMMUNICATIONS 4ECHNOLOGY -INISTRY THE #HAIRMAN THAT 4/4 CONSENTED TO REDUCE ACCESS CHARGE OF MOBILE PHONE FROM REVENUE SHARING WHICH 4/4 RECEIVED FROM #!4 IN THE AMOUNT OF "AHT NUMBER MONTH TO $0# AND 4RUE -OVE STARTING FROM THE TH OPERATION YEAR AS 4OTAL !CCESS #OMMUNICATION 0UBLIC #OMPANY ,IMITED l$4!#m HAD RECEIVED FROM 4/4

/N /CTOBER 4/4 SENT A LETTER TO #!4 THAT 4/4 COULD NOT REDUCE ACCESS CHARGE OF MOBILE PHONE TO $0# AND 4RUE -OVE AND DEMANDING #!4 TO PAY THE ACCESS CHARGE THAT $0# AND 4RUE -OVE HAVE DEDUCTED AS A DISCOUNT OF ACCESS CHARGE PLUS LEGAL INTEREST RATE COMPUTING FROM THE DEFAULT DATE UNTIL THE FULLY PAYMENT IS MADE

/N *ULY #!4 SUBMITTED A DISPUTE NO BLACK TO THE !RBITRATION )NSTITUTE AND THE $ISPUTE 2ECONCILIATION /FFICE *USTICE #OURT /FFICE DEMANDING $0# TO PAY ACCESS CHARGE OF MOBILE PHONE THAT $0# HAD DEDUCTED FOR "AHT MILLION ADDITIONAL CONSIDERATION OF THE TH TH OPERATION YEAR PLUS VALUE ADDED TAX AND INTEREST AT THE RATE PER MONTH OF THE ABOVE PRINCIPAL AMOUNT STARTING FROM THE DEFAULT DATE OF EACH YEAR SINCE THE TH TH OPERATION YEAR UNTIL THE FULL PAYMENT IS MADE

/N /CTOBER #!4 SUBMITTED A DISPUTE NO BLACK TO THE !RBITRATION )NSTITUTE AND THE $ISPUTE 2ECONCILIATION /FFICE *USTICE #OURT /FFICE DEMANDING $0# TO PAY ACCESS CHARGE OF MOBILE PHONE THAT $0# HAD DEDUCTED FOR "AHT MILLION ADDITIONAL CONSIDERATION OF THE TH OPERATION YEAR INCLUDING THE PENALTY AT THE RATE OF PER MONTH WHICH CALCULATED UP TO /CTOBER TOTAL AMOUNT OF CLAIM "AHT MILLION

!T PRESENT THE SAID DISPUTE IS PENDING ON THE !RBITRATION PROCESS !CCORDING TO ARBITRATION PROCEDURES THE PROCEEDINGS SHALL TAKE SEVERAL YEARS &OR THE DEMANDED AMOUNT $0# HAS RE CALCULATED AND FOUND THAT THE SAID AMOUNT IS ONLY "AHT MILLION WHICH $0# HAS RECORDED AS PAYABLE UNDER THE !GREEMENT FOR OPERATION IN ITS FINANCIAL STATEMENT BUT HAS NOT RECORDED THE PENALTY FOR OVERDUE PAYMENT AS THE #OMPANY}S MANAGEMENT BELIEVES THAT THE OUTCOME OF THE SAID DISPUTE SHALL BE IN FAVOUR OF $0# AND HAVE NO MATERIAL IMPACT ON THE CONSOLIDATED FINANCIAL STATEMENTS OF THE #OMPANY SINCE $0# HAS CORRECTLY AND FULLY COMPLIED WITH THE LAW AND THE RELATING !GREEMENTS IN ALL RESPECTS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4O DELIVER AND TRANSFER OWNERSHIP OF TOWERS AND EQUIPMENTS OF POWER SUPPLY BETWEEN $0# AND #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m /N &EBRUARY #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m HAS SUBMITTED A DISPUTE UNDER #ASE NO BLACK TO THE !LTERNATIVE $ISPUTE 2ESOLUTION /FFICE THE !RBITRATION )NSTITUTE DEMANDING $0# A SUBSIDIARY TO DELIVER AND TRANSFER OWNERSHIP OF TOWERS INCLUDING EQUIPMENTS OF POWER SUPPLY UNDER THE $IGITAL 0#. l0ERSONAL #OMMUNICATION .ETWORK !GREEMENTm &AILURE TO DO SO $0# MUST REIMBURSE "AHT MILLION TO #!4 $0# CONSIDERS THAT ALL DISPUTED ASSETS TOWERS AND THE EQUIPMENT OF POWER SUPPLY ARE NOT THE PROPERTY AS STIPULATED IN THE !GREEMENT

!T PRESENT THE SAID DISPUTE IS PENDING ON THE !RBITRATION PROCESS !CCORDING TO ARBITRATION PROCEDURES THE PROCEEDINGS SHALL TAKE SEVERAL YEARS (OWEVER THE #OMPANY}S MANAGEMENT BELIEVES THAT THE OUTCOME OF THIS DISPUTE SHALL BE IN FAVOUR OF $0# AND HAVE NO MATERIAL IMPACT ON THE CONSOLIDATED FINANCIAL STATEMENTS OF THE #OMPANY SINCE $0# HAS CORRECTLY AND FULLY COMPLIED WITH THE LAW AND THE RELATING !GREEMENTS IN ALL RESPECTS

4HE REDUCTION OF ROAMING FEE BETWEEN $0# AND #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m 3TARTING FROM *ULY #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m ALLOWED $IGITAL 0HONE #OMPANY ,IMITED l$0#m A SUBSIDIARY TO REDUCE ROAMING FEE PER MINUTE FROM "AHT TO "AHT TO BE IN LINE WITH THE DECREASE OF MOBILE PHONE SERVICE FEE 4HE APPROVAL HAS BEEN RENEWED FOR MONTH PERIOD SEVERAL TIMES THEREAFTER UNTIL -ARCH !FTER THAT #!4 DID NOT NOTIFY $0# OF ANY CHANGES UNTIL ON -ARCH #!4 HAD SENT A LETTER TO NOTIFY $0# TO CHARGE ROAMING FEE AT "AHT PER MINUTE STARTING FROM !PRIL /N -AY $0# SENT A REQUEST LETTER TO #!4 TO RECONSIDER THE ROAMING FEE ADJUSTMENT 4HE REASON FOR SUCH REQUEST WAS BASED ON THE MARKET ENVIRONMENT WHERE THE PREVAILING MOBILE PHONE SERVICE CHARGE TO CONSUMERS IN THE MARKET WAS SIGNIFICANTLY LOWER THAN THE SPECIFIED ROAMING FEE 3UCH HIGH ROAMING FEE IS THEREFORE UNREASONABLE FOR $0# TO PROVIDE THE ROAMING SERVICE TO ANY OPERATORS )N THE LETTER $0# INFORMED #!4 THAT DURING THE PERIOD WHEN #!4 IS RECONSIDERING THE REQUEST $0# WILL CHARGE ROAMING FEE AT "AHT PER MINUTE ACCORDING TO THE PREVIOUS AGREED TERMS AND CONDITIONS /N -ARCH #!4 HAS APPROVED $0# TO CHARGE ROAMING FEE AT "AHT PER MINUTE DURING *ANUARY -ARCH -OREOVER $0# HAS ENTERED INTO THE NATIONAL ROAMING AGREEMENT WITH THE #OMPANY TO CHARGE ROAMING FEE AT "AHT PER MINUTE APPROVED BY .ATIONAL 4ELECOMMUNICATION #OMMISSION l.4#m ON *UNE

/N *ULY #!4 HAS SUBMITTED A DISPUTE UNDER CASE NO BLACK TO THE !LTERNATIVE $ISPUTE 2ESOLUTION /FFICE THE !RBITRATION )NSTITUTE DEMANDING $0# TO PAY ADDITIONAL PAYMENT OF REVENUE SHARING OF TH TH OPERATION YEAR THAT $0# REDUCED ROAMING FEE PER MINUTE FROM "AHT TO "AHT DURING !PRIL $ECEMBER AMOUNTING TO "AHT MILLION PLUS PENALTY COMPUTING UP TO -ARCH OF "AHT MILLION TOTALING "AHT MILLION AND PENALTY AT THE RATE OF PER MONTH FROM !PRIL UNTIL THE FULL PAYMENT IS MADE BY ALLEGING THAT #!4 HAD APPROVED THE SAID ROAMING FEE REDUCTION UP TO -ARCH ONLY

!NNUAL 2EPORT

!T PRESENT THE SAID DISPUTE IS PENDING ON THE !RBITRATION PROCESS !CCORDING TO ARBITRATION PROCEDURES THE PROCEEDINGS SHALL TAKE SEVERAL YEARS (OWEVER THE #OMPANY}S MANAGEMENT BELIEVES THAT THE OUTCOME OF THE SAID DISPUTE SHALL HAVE NO MATERIAL IMPACT ON THE CONSOLIDATED FINANCIAL STATEMENTS OF THE #OMPANY SINCE $0# HAS CORRECTLY AND FULLY COMPLIED WITH THE LAW AND THE RELATING !GREEMENTS IN ALL RESPECTS

!). 'LOBAL#OMM #OMPANY ,IMITED l!).m 4HE INTERNATIONAL DIRECT DIALLING SERVICE BY USING THE SYMBOL l m BETWEEN !). AND #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m /N -ARCH #!4 4ELECOM 0UBLIC #OMPANY ,IMITED l#!4m HAS SUBMITTED THE BLACK CASE NO TO THE #IVIL #OURT AGAINST THE #OMPANY AS THE DEFENDANT NO AND !). 'LOBAL#OMM #OMPANY ,IMITED A SUBSIDIARY AS THE DEFENDANT NO REQUESTING THE #OMPANY AND THE SUBSIDIARY TO PAY COMPENSATION WITH INTEREST RATE AT PER ANNUM FOR DAMAGE UP TO THE DATE OF CASE SUBMISSION EQUALLING TO "AHT MILLION 4HE REASON IN A CASE IS TO CHANGE TRAFFIC OF THE INTERNATIONAL DIRECT DIALLING SERVICE BY THE #OMPANY AND THE SUBSIDIARY DURING -ARCH THROUGH THE #OMPANY SUBSCRIBER BY USING THE SYMBOL l m DIALLING FROM NO OF THE SUBSIDIARY INSTEAD OF NO OF #!4 WITHOUT THE PRIOR NOTIFICATION TO SUBSCRIBER /N 3EPTEMBER #!4 HAS SUBMITTED A PETITION REVISION TO ADJUST COMPENSATION FOR "AHT MILLION INCLUDING INTEREST BECAUSE #!4 WAS DAMAGED CONSECUTIVELY UNTIL -ARCH /N .OVEMBER #!4 HAS SUBMITTED THE ORDER OF PROVISIONAL REMEDIAL MEASURE BEFORE DELIVERY OF JUDGMENT TO CEASE THE #OMPANY AND THE SUBSIDIARY TO TRANSFER THE TRAFFIC OR SYMBOL l m OF #!4 TO TRAFFIC OF THE SUBSIDIARY /N &EBRUARY THE #IVIL #OURT HAS DISMISSED THE #!4}S REQUEST AND ON -ARCH #!4 HAS APPEALED SUCH DISMISSAL /N $ECEMBER THE #IVIL #OURT HAS DISMISSED THE CASE AS THE FACTS CANNOT BE PROVED THAT #!4 HAS EITHER AN EXCLUSIVE RIGHT TO USE THE SYMBOL l m OR THE RIGHT TO PROHIBIT THE #OMPANY AND !). TO USE THE SYMBOL l m AND IT CANNOT ALSO BEEN PROVED THAT THE CHANGING OF THE CONNECTION SETTING OF THE INTERNATIONAL DIRECT DIALLING SERVICE FROM USING THE SYMBOL l m FOR THE CODE OF #!4 TO l m FOR THE CODE OF !). HAS CAUSED MISTAKEN TO THE SUBSCRIBERS WHO USE INTERNATIONAL DIRECT DIALLING SERVICE THAT THEY ARE USING THE CODE OF #!4 THEREFORE THE ACTS OF THE #OMPANY HAVE NOT INFRINGED ANY RIGHT OF #!4 AND ALSO OF !). WHICH #!4 ALLEGED TO JOINTLY COMMIT THE WRONGDOING WITH THE #OMPANY HAVE NOT INFRINGED THE RIGHT OF #!4 AS WELL (OWEVER #!4 HAS APPEALED SUCH DISMISSAL ON -ARCH 0RESENTLY THE SAID CASE IS PENDING ON THE #OURT OF !PPEALS PROCESS %VENTS AFTER THE REPORTING PERIOD 4/4}S LETTER DEMANDING PAYMENT OF ADDITIONAL REVENUE SHARING 7ITH REFERENCE TO A LETTER DATED *ANUARY OF 4/4 0UBLIC #OMPANY ,IMITED l4/4m DEMANDING THE #OMPANY TO PAY AN ADDITIONAL REVENUE SHARING DUE TO THE REDUCTION OF REVENUE SHARING RATE WITH RESPECT TO PREPAID SERVICES AMOUNTING TO "AHT MILLION THE DEDUCTION OF THE COST RELATING TO THE ROAMING ACTIVITIES AMOUNTING TO "AHT MILLION AND DUE TO THE DEDUCTION OF EXCISE TAX PAYMENT FROM THE REVENUE SHARING INCLUDING VALUE ADDED TAX 6!4 PENALTY AND SURCHARGE FOR THE TOTAL AMOUNT OF "AHT MILLION PLUS INTEREST AT THE RATE OF PER ANNUM TO 4/4 WITHIN &EBRUARY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4HE #OMPANY HAS SENT A LETTER OPPOSING SUCH DEMAND TO 4/4 ON &EBRUARY WITH THE FOLLOWING REASONS &OR THE REDUCTION OF REVENUE SHARING RATE WITH RESPECT TO PREPAID SERVICES AND THE DEDUCTION OF THE COST RELATING TO THE ROAMING ACTIVITIES 0URSUANT TO THE ABOVE MENTIONED 4/4} LETTER 4/4 HAS RAISED SOME PART OF THE JUDGMENT OF THE 3UPREME #OURT}S #RIMINAL $IVISION FOR 0ERSON (OLDING 0OLITICAL 0OSITIONS CASE NO 2ED /R-OR lTHE *UDGMENTm AS THE GROUND OF ITS DEMAND AGAINST THE #OMPANY )N FACT THE SAID *UDGMENT HAS NO BINDING EFFECT TO THE #OMPANY AT ALL SINCE NEITHER 4/4 NOR !)3 ARE THE PARTIES TO THE SAID CASE

4HE SAID #OURT DID NOT GIVE JUDGMENT TO REVOKE THE AMENDMENT NO REGARDING PREPAID SERVICES l!MENDMENT .O m AND AMENDMENT NO REGARDING THE ROAMING ACTIVITIES l!MENDMENT .O m COLLECTIVELY HEREINAFTER REFERRED TO AS lTHE !MENDMENTSm OF THE !GREEMENT 0ERMITTING 5NDERTAKING OF #ELLULAR -OBILE 4ELEPHONE 3ERVICES lTHE !GREEMENTm &URTHER THE *UDGMENT DID NOT RULE THAT THE #OMPANY HAS COMMITTED A BREACH BY FAILURE TO COMPLY WITH THE TERMS AND CONDITIONS OF THE !GREEMENT NOR THAT THE !MENDMENTS HAVE HAD NO BINDING EFFECT BETWEEN 4/4 AND THE #OMPANY AT ALL

4HE !MENDMENTS ARE STILL VALID AND BINDING UPON BOTH PARTIES AND IN THE PAST THE #OMPANY HAS BEEN COMPLETELY AND CORRECTLY COMPLYING WITH THE TERMS AND CONDITIONS OF THE !MENDMENTS 4HUS THE #OMPANY IS NOT OBLIGATED TO MAKE ANY ADDITIONAL PAYMENT OF REVENUE SHARING AS DEMANDED BY 4/4

$EFINITE EVIDENCE CONCERNING THE INTENTION AND REASON FOR MAKING THE !MENDMENTS WHICH IS AVAILABLE TO 4/4 AND OTHER GOVERNMENT AUTHORITIES INDICATES THAT THE !MENDMENTS WERE MADE BY TAKING INTO ACCOUNT OF THE PUBLIC INTEREST ESPECIALLY THE MOBILE PHONE USERS WHO HAVE BEEN ABLE TO ACCESS INTO CHEAPER SERVICE TARIFF WHILST 4/4 HAS GAINED MUCH HIGHER REVENUE SHARING

&OR THE DEDUCTION OF EXCISE TAX PAYMENT FROM THE REVENUE SHARING )T WAS THE GOVERNMENT POLICY WHICH AIMED TO CONVERT CERTAIN AMOUNT OF REVENUE SHARING UNDER THE !GREEMENT INTO THE EXCISE TAX PAYMENT IN CONNECTION WITH THE TRANSFORMATION OF THE THEN 4ELEPHONE /RGANIZATION OF 4HAILAND TO A PUBLIC COMPANY LIMITED UNDER THE MAIN PRINCIPLE THAT I THERE SHALL BE NO DAMAGE TO THE 3TATE WHO WOULD RECEIVE THE SAME REVENUE SHARING AND II NO ADDITIONAL FINANCIAL BURDEN TO THE PRIVATE OPERATOR AND THE SERVICE USERS 4HUS AFTER SUMMING UP THE EXCISE TAX PAYMENT AND THE REVENUE SHARING AFTER DEDUCTION OF EXCISE TAX THE 3TATE I E THE -INISTRY OF &INANCE THE %XCISE $EPARTMENT AND 4/4 WHOSE OF ITS SHARES ARE HELD BY THE -INISTRY OF &INANCE WOULD RECEIVE THE SAME NET INCOME WITHOUT ANY DAMAGE

4/4 IS OBLIGED TO COMPLY WITH THE GOVERNMENT}S POLICY AND THE RESOLUTIONS LEGITIMATELY PASSED BY THE #ABINET WHICH APPLIED TO ALL MOBILE PHONE OPERATORS THAT THEY WERE REQUIRED TO DEDUCT THE EXCISE TAX PAYMENT FROM THE REVENUE SHARING BEFORE DELIVERING TO THE CONTRACTUAL PARTY )T WAS 4/4 WHO INFORMED THE #OMPANY TO PAY SUCH EXCISE TAX AND DEDUCT SUCH PAYMENT FROM REVENUE SHARING IN ACCORDANCE WITH THE #ABINET}S RESOLUTION WITH WHICH THE #OMPANY WAS FAITHFULLY COMPLIED

!NNUAL 2EPORT

4HE SAID COURT DID NOT RULE THAT THE #ABINET}S RESOLUTION REGARDING SUCH EXCISE TAX WAS UNLAWFUL AND DID NOT REVOKE OR CANCEL SUCH #ABINET}S RESOLUTION

$URING " % TO WHICH THERE WERE THE DEDUCTIONS OF EXCISE TAX 4/4 HAS NEVER DEMANDED THE #OMPANY TO PAY ANY ADDITIONAL REVENUE SHARING 2ATHER 4/4 HAS CONFIRMED THAT IT HAS COMPLETELY RECEIVED THE REVENUE SHARING IN ACCORDANCE WITH THE !GREEMENT BY ISSUING RECEIPTS AND TAX INVOICES TOGETHER WITH RETURNING BANK GUARANTEES WHICH WERE PLACED AS SECURITY FOR THE PAYMENT OF THE REVENUE SHARING BY THE #OMPANY

7ITH RESPECT TO 6!4 PENALTY AND SURCHARGE DEMANDED THE #OMPANY IS NOT OBLIGED TO MAKE SUCH PAYMENT 'IVEN SUCH TAX OBLIGATION ACTUALLY EXISTS IT WOULD BE 4/4 AS THE RECIPIENT OF PAYMENT TO BE RESPONSIBLE FOR SUCH TAX PAYMENT UNDER THE 2EVENUE #ODE )N THE PAST 4/4 HAS EVER QUESTIONED THE 2EVENUE $EPARTMENT WHETHER IT ACTUALLY HAS THE AUTHORITY UNDER THE LAW TO COLLECT SUCH TAX PAYMENT

4HIS 4/4}S CLAIM IS A DUPLICATION OF THE CLAIMED AMOUNT WITH RESPECT TO EXCISE TAX WHICH 4/4 HAS RAISED EARLIER ON *ANUARY IN THE PENDING ARBITRATION PROCESS AT THE !RBITRATION )NSTITUTE

4HEREFORE THE #OMPANY}S MANAGEMENT BELIEVES THAT THE SAID DEMAND SHALL HAVE NO MATERIAL IMPACT TO THE FINANCIAL STATEMENTS OF THE #OMPANY BECAUSE THE #OMPANY IS NOT OBLIGATED TO MAKE ANY ADDITIONAL PAYMENT AS DEMANDED BY 4/4 0ROPOSED DIVIDEND PAYMENT !T THE "OARD OF $IRECTORS} -EETING HELD ON &EBRUARY THE "OARD PASSED A RESOLUTION PROPOSING TO THE ANNUAL GENERAL SHAREHOLDERS} MEETING THE PAYMENT OF DIVIDENDS FOR THE YEAR AT THE RATE OF "AHT PER SHARE "AHT EACH OF WHICH WAS PAID AS AN INTERIM DIVIDEND ON 3EPTEMBER 4HE PROPOSED DIVIDENDS SHALL BE APPROVED BY THE SHAREHOLDERS AND ARE EXCLUDED FROM THE SPECIAL DIVIDEND PAYMENT OF "AHT PER SHARE ON $ECEMBER 7ARRANTS GRANTED TO DIRECTORS AND EMPLOYEES Â¼ EXERCISED !S MENTIONED IN .OTE DURING THE YEAR ENDED $ECEMBER THE #OMPANY}S WARRANTS OF MILLION UNITS WAS EXERCISED AT "AHT EACH 4HE #OMPANY REGISTERED THE INCREASE IN THE SHARE CAPITAL WITH THE -INISTRY OF #OMMERCE ON *ANUARY )N *ANUARY A TOTAL OF MILLION UNITS OF THE #OMPANY}S WARRANTS WERE EXERCISED AT "AHT EACH 4HE #OMPANY REGISTERED THE INCREASE IN THE SHARE CAPITAL WITH THE -INISTRY OF #OMMERCE ON &EBRUARY !S A RESULT OF THESE TRANSACTIONS THE TOTAL ISSUED AND PAID UP SHARE CAPITAL AND PREMIUM ON SHARE CAPITAL OF THE #OMPANY WILL INCREASE FROM "AHT MILLION TO "AHT MILLION AND FROM "AHT MILLION TO "AHT MILLION RESPECTIVELY

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4HAI &INANCIAL 2EPORTING 3TANDARDS 4&23 NOT YET ADOPTED 4HE 'ROUP HAS NOT ADOPTED THE FOLLOWING NEW AND REVISED 4&23 THAT HAS BEEN ISSUED AS OF THE REPORTING DATE BUT ARE NOT YET EFFECTIVE 4HE NEW AND REVISED 4&23 ARE ANTICIPATED TO BECOME EFFECTIVE FOR ANNUAL FINANCIAL PERIODS BEGINNING ON OR AFTER *ANUARY IN THE YEAR INDICATED IN THE FOLLOWING TABLE 4&23

4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4!3 REVISED 4&23 4&23 REVISED 4&23 REVISED

4OPIC

0RESENTATION OF &INANCIAL 3TATEMENTS )NVENTORIES 3TATEMENT OF #ASH &LOWS !CCOUNTING 0OLICIES #HANGES IN !CCOUNTING %STIMATES AND %RRORS %VENTS AFTER THE 2EPORTING 0ERIOD #ONSTRUCTION #ONTRACTS )NCOME TAX 0ROPERTY 0LANT AND %QUIPMENT ,EASES 2EVENUE %MPLOYEE "ENEFITS 4HE %FFECTS OF #HANGES IN &OREIGN %XCHANGE 2ATES "ORROWING #OSTS 2ELATED 0ARTY $ISCLOSURES #ONSOLIDATED AND 3EPARATE &INANCIAL 3TATEMENTS )NVESTMENTS IN !SSOCIATES %ARNINGS PER 3HARE )NTERIM &INANCIAL 2EPORTING )MPAIRMENT OF !SSETS 0ROVISIONS #ONTINGENT ,IABILITIES AND #ONTINGENT !SSETS )NTANGIBLE !SSETS )NVESTMENT 0ROPERTY 3HARE BASED 0AYMENT "USINESS #OMBINATIONS .ON CURRENT !SSETS (ELD FOR 3ALE AND $ISCONTINUED /PERATIONS

9EAR EFFECTIVE

-ANAGEMENT HAS MADE A PRELIMINARY ASSESSMENT OF THE POTENTIAL INITIAL IMPACT OF ADOPTION THESE NEW 4!3 AND 4&23 IN ACCORDANCE WITH THE &!0}S ANNOUNCEMENT 4HE ADOPTION OF THESE NEW STANDARDS SHALL HAVE NO MATERIAL IMPACT ON THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS IN THE PERIOD OF INITIAL APPLICATION EXCEPT 4!3 %MPLOYEE BENEFITS AS FOLLOWS 4!3 %MPLOYEE BENEFITS 4HERE IS CURRENTLY NO 4HAI ACCOUNTING STANDARD COVERING EMPLOYEE BENEFITS AND THE 'ROUP DOES NOT PRESENTLY ACCOUNT FOR THE COSTS OF POST EMPLOYMENT BENEFITS UNDER DEFINED BENEFIT PLANS OTHER LONG TERM EMPLOYEE BENEFITS AND TERMINATION BENEFITS UNTIL SUCH COSTS ARE INCURRED 4HE NEW 4!3 INCLUDES THE REQUIREMENTS TO RECOGNISE AND ACCOUNT FOR SUCH COSTS IN THE PERIOD IN WHICH THE SERVICE IS PERFORMED 4HE REQUIREMENTS ARE COMPLEX AND REQUIRE

!NNUAL 2EPORT

ACTUARIAL ASSUMPTIONS TO MEASURE THE OBLIGATION AND EXPENSE -OREOVER THE OBLIGATIONS ARE MEASURED ON A DISCOUNTED BASIS BECAUSE THEY MAY BE SETTLED MANY YEARS AFTER THE EMPLOYEES RENDER THE RELATED SERVICE 4HE TRANSITIONAL PROVISIONS OF 4!3 PERMIT THE TRANSITIONAL LIABILITY TO BE RECOGNISED AND ACCOUNTED FOR IN ONE OF FOUR DIFFERENT WAYS I RETROSPECTIVELY II IMMEDIATELY IN EQUITY RETAINED EARNINGS AT THE TRANSITION DATE III IMMEDIATELY IN PROFIT OR LOSS AT THE TRANSITION DATE IV AS AN EXPENSE ON A STRAIGHT LINE BASIS OVER UP TO FIVE YEARS FROM THE TRANSITION DATE -ANAGEMENT HAS DETERMINED THAT THE TRANSITIONAL LIABILITY AS AT *ANUARY FOR POST EMPLOYMENT BENEFITS IS APPROXIMATELY "AHT MILLION FOR THE 'ROUP AND "AHT MILLION FOR THE #OMPANY WHICH RESULTS IN INCREASE IN DEFERRED TAX ASSETS OF APPROXIMATELY "AHT MILLION FOR THE 'ROUP AND "AHT MILLION FOR THE #OMPANY AND DECREASE IN RETAINED EARNINGS OF APPROXIMATELY "AHT MILLION FOR THE 'ROUP AND "AHT MILLION FOR THE #OMPANY -ANAGEMENT INTENDS TO ADOPT TRANSITIONAL PROVISION TO ADJUST RETROSPECTIVELY RECOGNISE AND ACCOUNT FOR THIS LIABILITY 2ECLASSIFICATION OF ACCOUNTS #ERTAIN ACCOUNTS IN THE FINANCIAL STATEMENTS HAVE BEEN RECLASSIFIED TO CONFORM TO THE PRESENTATION IN THE FINANCIAL STATEMENTS AS FOLLOWS #ONSOLIDATED FINANCIAL STATEMENTS "EFORE RECLASS

2ECLASS

!FTER RECLASS

3EPARATE FINANCIAL STATEMENTS "EFORE RECLASS

2ECLASS

!FTER RECLASS

IN MILLION "AHT

"ALANCE SHEET #URRENT INVESTMENTS /THER LONG TERM INVESTMENTS 4RADE ACCOUNTS PAYABLE !MOUNTS DUE TO AND LOAN FROM RELATED PARTIES 3TATEMENT OF INCOME #OST OF RENDERING OF SERVICES AND EQUIPMENT RENTALS !DMINISTRATIVE EXPENSES

4HE RECLASSIFICATIONS HAVE BEEN MADE BECAUSE IN THE OPINION OF MANAGEMENT THE NEW CLASSIFICATION IS MORE APPROPRIATE TO THE 'ROUP}S BUSINESS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

-ANAGEMENT}S $ISCUSSION AND !NALYSIS $ATA SERVICES AND ECONOMIC RECOVERY BOOSTED !)3 PERFORMANCE IN 3TRONG MOMENTUM OF MOBILE INTERNET USAGE AS WELL AS CONSUMER ADOPTION TO SMARTPHONE HAVE BEEN THE KEY CONTRIBUTOR TO DATA GROWTH $EMAND OF MOBILE INTERNET CONTINUED TO RISE DUE TO LIMITED FIXED LINE INFRASTRUCTURE AND TREND OF SOCIAL NETWORKING !)3 CONTINUED TO PUSH TOWARD DATA BUNDLING SMART GADGETS WITH LOWER PRICE AND RICHER FEATURES THAT DROVE HIGHER PENETRATION TO 4HAI CONSUMERS !LSO BOTH DOMESTIC VOICE USAGE AND INTERNATIONAL REVENUE REFLECTED THE SOLID ECONOMIC RECOVERY THROUGHOUT DESPITE OF A POLITICAL HICCUP DURING 1 $OMESTIC VOICE REVENUES PICKED UP 9O9 WHILE RISING INTERNATIONAL TOURIST ARRIVAL SUPPORTED RECOVERY IN INTERNATIONAL ROAMING AND )$$ -ILD COMPETITION AND HIGHLY EFFICIENT OPERATION ENLARGED THE OPERATING MARGIN THROUGH A LOW /0%8 AND #!0%8 4ELECOM MARKET REMAINED IN STABLE CONTEST DUE TO SATURATION IN VOICE MARKET AND MILD COMPETITION #OST EFFICIENCY PROGRAMS WERE IMPLEMENTED SINCE INDICATED BY IMPROVED %")4$! MARGIN THREE YEARS IN A ROW )N CASH /0%8 CLIMBED DOWN 9O9 SUPPORTED BY LOWER MARKETING AND NETWORK RELATED EXPENSES #!0%8 WAS "AHT BILLION AN EXTRAORDINARY LOW LEVEL DUE TO EXPECTATION OF '(Z LICENSE AUCTION IN !S A RESULT !)3 BUILT UP "AHT BILLION OPERATING CASH FLOW A 9O9 GROWTH AND FREE CASH FLOW SURGED TO "AHT BILLION A 9O9 GROWTH 2EINFORCING DEVELOPMENT OF l%CO3YSTEMm INTO 7ITH THE LONG TERM VISION OF l%CO3YSTEMm ANNOUNCED IN !)3 WILL FOCUS MORE ON RISING DATA MARKET IN BY IMPLEMENTING l1UALITY $.!Sm QUALITY IN ALL DIMENSIONS OF SERVICES -ORE SMART DEVICES WILL BE DELIVERED TO CUSTOMERS IN ALL SEGMENTS WITH EXCLUSIVE PACKAGES FROM !)3 .ETWORK ON -(Z WILL BE UPGRADED TO SUPPORT GROWING DEMAND OF MOBILE INTERNET INCLUDING ' ON -(Z USING (30! TECHNOLOGY TO BE ROLL OUT IN SELECTIVE PROVINCES WITH "AHT BILLION #!0%8 !PPLICATIONS WILL BE DEVELOPED IN COOPERATION WITH STRATEGIC PARTNERS TO ACCOMMODATE MULTI OPERATING SYSTEMS SUCH AS I/3 "LACK"ERRY !NDROID ,OCAL CONTENTS SUCH AS NEWS CLIPS LIVE INFORMATION AND LIFESTYLES WILL BE LAUNCHED TO INCREASE DATA USAGE !LSO QUALITY OF SERVICE WILL BE ENSURED BY lCERTIFIED SMARTPHONE EXPERTm TO HELP SMART DEVICES USERS TOGETHER WITH HOURS CALL CENTER AND SERVICE CENTERS NATIONWIDE -AXIMIZED SHAREHOLDER RETURN WITH THE COMMITMENT TO DELIVER DIVIDEND PAYOUT )N !)3 MANAGED CAPITAL STRUCTURE BY PAY OUT EXCESS CASH AS SPECIAL DIVIDENDS 2ETURN ON EQUITY 2/% WAS HIGHER FROM IN DUE TO THINNER RETAINED EARNINGS AFTER BOTH REGULAR AND SPECIAL DIVIDENDS PAID )N WITH SOLID CASH GENERATION AND "AHT BILLION #!0%8 LEVEL !)3 IS CONFIDENT TO MAINTAIN FINANCIAL FLEXIBILITY AND EFFICIENT CAPITAL STRUCTURE

!NNUAL 2EPORT

/PERATIONAL (IGHLIGHTS 3UBSCRIBER

4OTAL SUBSCRIBERS INCREASED TO MILLION FROM MILLION IN .ET ADDITION WAS MILLION AND WHICH WAS MORE THAN MILLION IN %CONOMIC RECOVERY AND NON VOICE GROWTH DREW NEW SUBSCRIBERS THROUGH .ET 3)- AND SECOND 3)- )N 1 MAJORITY OF NEW SUBSCRIBER WAS PREPAID WHICH GREW 9O9 WHILE POSTPAID SUBSCRIBER GREW 9O9 /N 1O1 BASIS NET ADDITION WAS AND INCREASED DUE TO SEASONALITY AND BETTER SENTIMENT 0OSTPAID CHURN RATE WAS DOWN TO WHICH IMPROVED BOTH 9O9 AND 1O1 FROM GAINING OF QUALITY SUBSCRIBERS 0REPAID CHURN RATE INCREASED TO FROM IN 1 BUT DECREASED FROM IN 1 DUE TO ECONOMIC RECOVERY AND PROMOTION PACKAGE

!205

)N 1 PREPAID !205 WAS "AHT AND INCREASED 9O9 AND 1O1 4HE 9O9 INCREMENT WAS DUE TO NON VOICE GROWTH AND STABLE COMPETITION 4HE 1O1 INCREMENT WAS DUE TO SEASONALITY FIRM SENTIMENT AND NON VOICE GROWTH 0OSTPAID !205 WAS "AHT AND INCREASED 9O9 AND 1O1 4HE POSTPAID !205 INCREASED DUE TO THE NON VOICE GROWTH

-/5

0REPAID -/5 WAS MINUTES AND INCREASED 9O9 AND 1O1 DUE TO USAGE STIMULUS PROGRAMS 0OSTPAID -/5 WAS MINUTES RELATIVELY FLAT 9O9 AND INCREASED 1O1 DUE TO SEASONALITY 4HE POSTPAID 20- WAS STABLE ON BOTH 9O9 AND 1O1 DUE TO STABLE COMPETITION WHILE PREPAID 20- WAS STABLE 1O1 BUT DECREASED 9O9 DUE TO BUFFET PACKAGES

3IGNIFICANT %VENTS )MPAIRMENT LOSS FROM $0# GOODWILL OF "AHT MILLION RECOGNIZED IN )N IN THE INCOME STATEMENT FOR THE PERIOD !)3 'ROUP RECORDED A "AHT MILLION GOODWILL IMPAIRMENT LOSS ON $0# A SUBSIDIARY OPERATING MOBILE SERVICE ON '3- -(Z 3UCH AN ITEM IS NOT TAX DEDUCTIBLE IS UNRECOVERABLE AND IS A NON CASH EXPENSE 4HE EFFECTS ON THE !)3 'ROUP}S CONSOLIDATED FINANCIAL STATEMENTS ENDING $ECEMBER ARE AS FOLLOWS p 2ECOGNIZED IMPAIRMENT LOSS ON $0# GOODWILL OF "AHT MILLION ON THE INCOME STATEMENT BY DISCOUNTING EXPECTED FUTURE CASH FLOW AND COMPARING WITH ITS CARRYING VALUE OF "AHT MILLION p /UTSTANDING $0# GOODWILL BOOKED AS AN INTANGIBLE ASSET AS OF $ECEMBER WAS "AHT MILLION )NTERCONNECTION AGREEMENT WITH (54#( #!4 p !CCORDING TO THE .4# RESOLUTION BETWEEN !)3 AND (54#( #!4 TO ENTER INTO THE )# AGREEMENT NEGOTIATION IN !PRIL THE )# RATE COULD NOT BE SETTLED 4HEREFORE .4# ANNOUNCED THE INTERIM )# RATE OF "AHT PER MINUTE IN 3EPTEMBER p 4HE RETROACTIVE NET RECEIPTS FROM (54#( #!4 SINCE !PRIL *UNE WAS "AHT MILLION RECORDED IN 1

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

2EVISED DIVIDEND POLICY 4HE #OMPANY AIMS TO PAY DIVIDEND AT LEAST OF NET PROFIT 4HE COMPANY ALSO AIMS TO PAY DIVIDEND TWICE A YEAR AN INTERIM DIVIDEND DISTRIBUTED FROM THE FIRST HALF OPERATING RESULTS AND ANNUAL DIVIDEND DISTRIBUTED FROM THE SECOND HALF OPERATING RESULTS &INANCIAL 2ESULT "AHT MILLION TO TOTAL SERVICE REVENUE EXCLUDED )# 3ERVICE 2EVENUE

6OICE REVENUE 0OSTPAID VOICE 0REPAID VOICE .ON VOICE REVENUE )NTERNATIONAL ROAMING /THERS )$$ OTHER FEES

4OTAL SERVICE REVENUE EXCL )#

9O9 !MOUNT 9O9

"AHT MILLION TO TOTAL REVENUE 3ALES

3ALES REVENUE #OST OF SALES .ET SALES

9O9 !MOUNT 9O9

"AHT MILLION TO TOTAL REVENUE )NTERCONNECTION

)NTERCONNECTION REVENUE )NTERCONNECTION COST .ET INTERCONNECTION

9O9 !MOUNT 9O9

!NNUAL 2EPORT

"AHT MILLION TO TOTAL REVENUE #OST OF SERVICES EX )#

9O9

.ETWORK AMORTIZATION "ASE STATION RENTAL UTILITY -AINTENANCE /THER COST OF SERVICES

4OTAL COST OF SERVICES EX )#

2EVENUE SHARING EXPENSE

"AHT MILLION TO TOTAL REVENUE 3' !

-ARKETING EXPENSE 'ENERAL ADMINISTRATIVE AND STAFF COST "AD DEBT PROVISION $EPRECIATION 4OTAL 3' ! "AD DEBT TO POSTPAID REVENUE

9O9 !MOUNT 9O9

"AHT MILLION TO TOTAL REVENUE %")4$!

9O9 !MOUNT 9O9

/PERATING 0ROFIT $EPRECIATION OF 00% !MORTIZATION 'AIN ,OSS ON DISPOSAL OF 00% -ANAGEMENT "ENEFIT /THER FINANCIAL COST

%")4$!

"AHT MILLION TO TOTAL REVENUE &INANCIAL COST

&INANCIAL COST

9O9 !MOUNT 9O9

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

2EVENUE 3ERVICE REVENUE EXCLUDING )# WAS "AHT MILLION AND INCREASED 9O9 DUE TO ECONOMIC RECOVERY AS WELL AS STRONG NON VOICE GROWTH %SPECIALLY IN 1 THE SERVICE REVENUE EXCLUDING )# GREW BETTER THAN EXPECTED 9O9 AND 1O1 THANKS TO PREPAID VOICE AND NON VOICE SERVICES &ESTIVE SEASON AND FIRM ECONOMY SUPPORTED THE GROWTH 6OICE REVENUE WAS "AHT MILLION AND INCREASED 9O9 DUE TO ECONOMIC RECOVERY FROM THE BOTTOM IN 3TABLE PRICING OVER THE YEAR AND SOME KEY SUCCESSFUL PRICING PACKAGES ALSO CONTRIBUTED TO SOLID VOICE RECOVERY -AJORITY OF VOICE REVENUE GROWTH CAME FROM PREPAID VOICE WHICH WAS "AHT MILLION AND INCREASED 9O9 !S A RESULT OF ON TOP -AO -AO PACKAGES AS WELL AS LUCKY DRAW CAMPAIGNS PREPAID SUBSCRIBERS CONSUMED HIGHER TRAFFIC AND GENERATED MORE REVENUES 0OSTPAID VOICE WAS "AHT MILLION AND INCREASED 9O9 &LEXIBLE -IX -ATCH PACKAGE CONTINUED TO ACQUIRE VALUED POSTPAID SUBSCRIBERS .ON VOICE REVENUE WAS "AHT MILLION AND SURGED 9O9 -OBILE DATA WHICH GREW 9O9 WAS THE KEY CONTRIBUTOR DRIVEN BY QUICK ADOPTION OF SMARTPHONE AND 53" DATA CARD AMONG 4HAI CONSUMERS 0RICE OF MOBILE GADGETS HAS BEEN TRENDING LOWER BUT IMPROVING IN FUNCTIONALITY 3OCIAL NETWORKING SUCH AS &ACEBOOK 4WITTER OR OTHER CHAT APPLICATIONS DROVE A lCHAIN REACTIONm AMONG DATA USERS "LACK"ERRY AND .ET 3)- SUBSCRIBERS GREW MORE THAN DOUBLE FROM !)3 CONTINUED TO PUSH TOWARD DATA BUNDLING SMARTPHONES WITH KEY MANUFACTURERS SUCH AS !PPLE "LACK"ERRY 3AMSUNG (4# AND .OKIA $EMAND OF MOBILE INTERNET CONTINUED TO RISE DUE TO LIMITED FIXED LINE INFRASTRUCTURE ESPECIALLY IN REGIONAL AREAS )N ( !)3 LAUNCHED l%$'% 0LUSm PROGRAM TO ENHANCE CUSTOMER NON VOICE EXPERIENCE !)3 CUSTOMERS WERE ABLE TO EXPERIENCE HIGHER DATA SPEED AND SIMULTANEOUS VOICE DATA USAGE 5SE OF DATA AMONG REGIONAL SUBSCRIBERS ALSO STARTED TO GROW AS !)3 MAINTAINS OUR KEY STRENGTH OF WIDER NETWORK COVERAGE AS WELL AS ' NETWORK IN CERTAIN AREAS )N THE NON MESSAGING SERVICES CONTRIBUTED OF SERVICE REVENUES EXCLUDING )# COMPARED TO IN )NTERNATIONAL ROAMING REVENUE WAS "AHT MILLION AND INCREASED 9O9 DUE TO GLOBAL ECONOMIC RECOVERY !LTHOUGH THE POLITICAL UNREST OCCURRED IN 1 SITUATION RECOVERED FAST AND CONFIDENCE RESTORED TO NORMAL LEVEL 4OURIST ARRIVAL IMPROVED SHARPLY IN SECOND HALF OF RESULTED IN 9O9 GROWTH OF INTERNATIONAL ROAMING REVENUE IN THE SAME PERIOD /THERS SERVICE REVENUE COMPRISED OF INTERNATIONAL CALL )$$ WAS "AHT MILLION AND INCREASED 9O9 DUE TO HIGHER USAGE AS WELL AS RISING TOURIST ARRIVAL

!NNUAL 2EPORT

3ALES REVENUE WAS "AHT MILLION AND SURGED 9O9 THANKS TO THE BOOMING OF SMARTPHONES AND 53" AIRCARDS 3ALES MARGIN ALSO IMPROVED TO FROM IN DUE TO HIGHER MARGIN OF DATA DEVICES 4HE LAUNCH OF I0HONE IN LATE 1 TREMENDOUSLY DROVE THE SALES REVENUE IN 1 TO GROW 9O9 AND 1O1 53" AIRCARDS BY !)3 ALSO CAPTURED MAJORITY OF GROWING MARKET SHARE ESPECIALLY IN REGIONAL AREAS DUE TO STRONG CHANNELS AND LIMITED FIXED LINE INTERNET CONNECTIVITY .ET )# RECEIPTS WAS "AHT MILLION AND DECREASED 9O9 DESPITE INCLUSION OF )# RECEIPT FROM (UTCH #!4 4HE DECLINE WAS A RESULT OF !)3 lALL NETWORKm PROMOTION WHICH ENCOURAGED OVERALL SUBSCRIBER USAGE .4# ALSO RULED OPERATORS TO PROVIDE A BASIC SINGLE RATE TO ALL NETWORKS IN 1 !CCORDING TO .4# RESOLUTION )# BETWEEN !)3 AND (54#( #!4 STARTED IN 1 AND THE INTERIM )# AMOUNT WAS RETROACTIVELY RECORDED AT A RATE OF "AHT PER MINUTE SINCE !PRIL -AJORITY OF NET )# RECEIPTS CAME FROM (54#( #!4 MARGINALLY OFFSET BY NET )# PAID TO 4-6 #OST OF 3ERVICE AND 3ALES 2EVENUE SHARING EXPENSE WAS "AHT MILLION AN INCREASED OF 9O9 4HE INCREASING EXPENSES WAS IN LINE WITH THE IMPROVED SERVICE REVENUES EXCLUDING )# OF 9O9 .ETWORK AMORTIZATION WAS "AHT MILLION A DECREASE OF 9O9 4HE LOWER NETWORK AMORTIZATION WAS DUE TO SOME FULLY AMORTIZED ASSETS WHILE NEW INVESTMENT WAS MINIMALLY ADDED DURING THE YEAR -AINTENANCE COST WAS "AHT MILLION AND RELATIVELY FLAT COMPARED TO "AHT MILLION IN &9 4HE WELL CONTROLLED COST WAS THE EFFECT OF SEVERAL COST EFFICIENCY PROGRAMS IMPLEMENTED SINCE ( AS WELL AS SERVICES NEGOTIATION !S A PERCENT TO SERVICE REVENUES MAINTENANCE COST DECLINED TO IN COMPARED TO IN "ASE RENTAL AND UTILITY COST WAS "AHT MILLION A SLIGHT INCREASE OF 9O9 FROM "AHT MILLION 4HE COST CONFORMED TO THE INCREASED NUMBER OF CELL SITES WAS COMPARED TO LAST YEAR /THER COST OF SERVICES WERE "AHT MILLION AND DECLINED 9O9 EXCLUDING ONE TIME REVERSAL ITEM RELATED TO NETWORK OF "AHT MILLION 4HE IMPROVED COST WAS MAINLY FROM THE SUCCESSFUL ELECTRONIC TOP UP CHANNELS E G 2EFILL ON -OBILE !4- M0!9 SERVICES )N THE ELECTRONIC PREPAID TOP UP REPRESENTED OVER OF TOTAL REFILL TRANSACTION WHICH RESULTED IN 9O9 LOWER COST OF REFILL CARDS %XPENSE -ARKETING EXPENSES WERE THE KEY COMPONENT OF COST REDUCTION IN WITH A DECLINE OF "AHT BILLION OR 9O9 TO "AHT MILLION $URING THE YEAR THE SPENDING ON MARKETING ACTIVITES DECLINED OWING TO THE MILD COMPETITION IN TELECOM MARKET !S A RESULT OF CONTROLLED MARKETING SPENDING COUPLED WITH IMPROVED REVENUE MARKETING SPENDING DECLINED TO OF TOTAL REVENUE FROM IN

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

'ENERAL !DMINISTRATIVE 3TAFF EXPENSES WERE "AHT MILLION COMPARED TO "AHT MILLION IN &9 AN INCREASE OF 9O9 FROM HIGHER STAFF COSTS WHICH PARTLY OFFSET BY LOWER GENERAL ADMINISTRATIVE EXPENSES 4HE HIGHER STAFF EXPENSES AT 9O9 WAS MAINLY DUE TO HIGHER BONUS AND SPECIAL REWARD PAID TO EMPLOYEE AS WELL AS IMPROVED EMPLOYEE BENEFIT %XCLUDING STAFF EXPENSES GENERAL ADMINISTRATIVE EXPENSES DECLINED 9O9 AS A BENEFIT IN RETURN OF VARIOUS COST SAVING PROGRAMS INCLUDING RENTAL MAINTENANCE AND UTILITY COST !S A PERCENTAGE OF TOTAL REVENUE GENERAL ADMINISTRATIVE AND STAFF EXPENSES SLIGHTLY DECLINED TO FROM LAST YEAR "AD DEBT WAS "AHT MILLION AN IMPROVEMENT OF 9O9 FROM "AHT MILLION !)3 CONTINUED TO ENHANCE THE QUALITY OF DISTRIBUTION CHANNEL WHICH HELP ACQUIRING THE QUALITY OF POSTPAID SUBSCRIBERS &OR AS A PERCENTAGE TO POSTPAID REVENUE BAD DEBT DECREASED TO COMPARED TO LAST YEAR &INANCE COST WAS "AHT MILLION COMPARED TO "AHT MILLION A DECREASED OF 9O9 DUE TO THE LOWER LEVEL OF AVERAGE INTEREST RATE IN 'OODWILL IMPAIRMENT WAS "AHT MILLION !FTER IMPAIRMENT OF $0# GOODWILL IN THE REMAINING $0# GOODWILL IS "AHT MILLION COMPARED TO "AHT MILLION LAST YEAR 4HE $0# GOODWILL IS SUBJECTED TO AN IMPAIRMENT TEST AT THE END OF EACH REPORTING PERIOD 4HE $0# IMPAIRMENT WAS DUE TO THE SHORTER REMAINING TIME OF THE "4/ CONTRACT OF $0# 2ESULTS %")4$! WAS "AHT MILLION AND INCREASED 9O9 4HE %")4$! INCREMENT WAS DUE TO STRONG REVENUE GROWTH PARTICULARLY FROM SOLID RECOVERY OF VOICE REVENUE STRONG DATA GROWTH RISING SALES OF SMART PHONES AND DATA DEVICES AS WELL AS SAVING FROM CASH /0%8 #ASH /0%8 WAS "AHT MILLION AND LOWERED 9O9 PARTICULARLY FROM THE "AHT MILLION SAVING IN MARKETING EXPENSE THE "AHT MILLION ONE TIME REVERSAL ITEM IN 1 AND THE 9O9 SAVING FROM REFILL ON MOBILE SCHEME A MONEY TOP UP METHOD VIA ONLINE REPLACING CONVENTIONAL SCRATCH CARDS %")4$! MARGIN WAS AND INCREASED FROM IN DUE TO THE LOWER CASH /0%8 &OREIGN EXCHANGE WAS "AHT MILLION LOSS FROM "AHT MILLION GAIN IN 4HE COMPANY MANAGED TO REDUCE AN EXPOSURE TO FOREIGN EXCHANGE BY FINANCIAL INSTRUMENTS SUCH AS FORWARD CONTRACTS /THER OPERATING INCOME WAS "AHT MILLION AND DECREASED 9O9 -AJORITY OF OTHER OPERATING INCOME WAS INTEREST INCOME WHICH GREW 9O9 DUE TO HIGHER FIXED INCOME INVESTMENT !)3 SET ASIDE A PORTION OF FREE CASH FOR INVESTMENT IN FIXED INCOME ASSETS SUCH AS " % NOTES

!NNUAL 2EPORT

.ET INCOME WAS "AHT MILLION AND INCREASED 9O9 %XCLUDING "AHT MILLION $0# GOODWILL IMPAIRMENT NORMALIZED NET PROFIT WAS "AHT MILLION AND INCREASED 9O9 4HE NET INCOME GROWTH WAS DUE TO HIGHER REVENUES PARTICULARLY FROM NON VOICE SERVICE AND GADGET SALES LOWER EXPENSES PARTICULARLY FROM NETWORK /0%8 AND MARKETING EXPENSE #ONSOLIDATED "AHT MILLION

7HERE

.ET INCOME

!DD )MPAIRMENT OF $0# GOODWILL )MPAIRMENT OF !$# ASSET

)MPAIRMENT LOSS )MPAIRMENT LOSS

.ORMALIZED NET INCOME

9O9 !MOUNT 9O9

"ALANCE 3HEET 3TRUCTURE 4OTAL ASSETS WAS "AHT MILLION AND DECREASED 9O9 BECAUSE OF LOWER NET FIXED ASSETS AS THE AMORTIZATION OF ASSET WAS GREATER THAN NEW #!0%8 !LSO CASH DECLINED FROM "AHT MILLION TO "AHT MILLION MAINLY BECAUSE OF DIVIDEND PAYMENT )NTEREST BEARING DEBT WAS "AHT MILLION RELATIVELY THE SAME TO "AHT MILLION AS OF !VERAGE COST OF DEBT REMAINED AT )N LOANS OF "AHT MILLION AND DEBENTURE OF "AHT MILLION WITH COUPON WILL DUE 4HE DEBENTURE WILL DUE IN 1 WHILE THE "AHT MILLION LOAN WILL DUE IN 1 AND THE "AHT MILLION WILL DUE IN 1 %QUITIES WAS "AHT MILLION AND DECREASED 9O9 DUE TO LOWER RETAINED EARNINGS AFTER SPECIAL DIVIDEND PAYMENT IN 5NAPPROPRIATED RETAINED EARNINGS WAS "AHT MILLION COMPARED TO "AHT MILLION AT THE END OF ,IQUIDITY IN TERM OF CURRENT RATIO DROPPED TO COMPARED TO AT THE END OF #URRENT ASSET DECREASED MAINLY DUE TO LOWER CASH AFTER DIVIDEND PAYMENT WHILE CURRENT LIABILITIES INCREASED DUE TO DEBT REPAYMENT SCHEDULED IN 4HE "AHT MILLION DEBT WHICH DUE IN WAS A REASON OF THE LOWER CURRENT RATIO 7ORKING #APITAL REMAINED HEALTHY )NVENTORIES WAS "AHT MILLION AND INCREASED FROM "AHT MILLION IN DUE TO HIGHER VALUED SMARTPHONES IN STOCK #URRENT INVESTMENT WAS "AHT MILLION COMPARED TO "AHT MILLION IN REPRESENTING THE YEAR FIXED INCOME INVESTMENT 4HE FIXED INCOME INVESTMENT WITH MATURITY OVER YEAR IS RECORDED IN OTHER LONG TERM INVESTMENT /THER CURRENT ASSET WAS "AHT MILLION INCREASED FROM "AHT MILLION BECAUSE OF HIGHER TAX CLAIMS AND HIGHER RECEIVABLES OF GROWING REFILL ON MOBILE TOP UP !CCOUNT PAYABLE INCREASED TO "AHT MILLION FROM "AHT MILLION IN DUE TO PURCHASED NETWORK EQUIPMENT AND ACCRUED MAINTENANCE EXPENSES !DVANCED RECEIPTS FROM CUSTOMERS INCREASED TO "AHT MILLION FROM "AHT MILLION IN DUE TO HIGHER SALES OF CASH CARD /THER CURRENT LIABILITIES INCREASED TO "AHT MILLION FROM "AHT MILLION BECAUSE OF ACCRUED WITHHOLDING TAX FROM DIVIDEND PAYMENT

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

#APITAL STRUCTURE REMAINED STRONG AS INDICATED BY NET DEBT TO EQUITY AT AND NET DEBT TO %")4$! AT 2ETURN ON EQUITY 2/% WAS HIGHER FROM IN DUE TO THINNER RETAINED EARNINGS AFTER CAPITAL MANAGEMENT BOTH REGULAR AND SPECIAL DIVIDENDS PAID "ALANCE 3HEET

"AHT -ILLION TO TOTAL ASSET

#ASH 34 INVESTMENT 4RADE RECEIVABLE )NVENTORIES /THERS

#URRENT !SSET

.ETWORKS AND 00% )NTANGIBLE ASSET $EFER TAX ASSET /THERS

4RADE ACCOUNTS PAYABLE #0 OF ,4 LOANS !CCRUED 2 3 EXPENSE /THERS

#URRENT ,IABILITIES

4OTAL INTEREST BEARING DEBT

4OTAL ,IABILITIES

5NAPPROPRIATED RETAINED EARNING

4OTAL %QUITY

4OTAL !SSETS

!NNUAL 2EPORT

+EY &INANCIAL 2ATIO

$EBT RATIO .ET DEBT TO EQUITY .ET DEBT TO %")4$! 4OTAL LIABILITIES TO EQUITY #URRENT RATIO )NTEREST COVERAGE $3#2 2/%

"AHT -ILLION $EBT 2EPAYMENT 3CHEDULE

1 1 1 1

$EBENTURE

,ONG TERM LOAN

#ASH &LOW &REE CASH FLOW %")4$! #!0%8 OF WAS "AHT BILLION AND INCREASED 9O9 ACHIEVED HIGHER THAN THE GUIDANCE OF 9O9 4HE GROWTH WAS SUPPORTED BY STRONG OPERATING REVENUE COST EFFICIENCY AND LOWER #!0%8 4HROUGHOUT AS THE COMPANY PLANNED TO RESERVE CAPITAL FOR FUTURE INVESTMENT IN '(Z LICENSE #!0%8 WAS MANAGED TO AN EXCEPTIONAL LOW LEVEL OF "AHT BILLION AND FOCUSED ONLY ON NECESSARY EXPANSION OF DATA CAPACITY 4HE COMPANY GENERATED OPERATING CASH FLOW OF "AHT BILLION WHICH INCREASED FROM "AHT BILLION IN OR 9O9

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

3OURCE AND USE OF FUND "AHT -ILLION 3OURCE OF &UND

5SE OF &UND

/PERATING #& BEFORE CHANGE IN WORKING CAPITAL )NTEREST RECEIVED 3ALE OF PROPERTY AND EQUIPMENT 3HARE CAPITAL AND SHARE PREMIUM #ASH DECREASED

#!0%8 &IXED ASSETS $IVIDEND PAYMENTS &INANCE COSTS PAID 2EPAYMENT OF ,4 BORROWING #HANGES IN WORKING CAPITAL 0AYMENT OF FINANCE LEASES )NVESTMENT RELATED

4OTAL

&9 -ANAGEMENT /UTLOOK 3TARTEGY &9 'UIDANCE

3ERVICE REVENUE EXCLUDING )# %")4$! MARGIN #!0%8

9O9 "AHT BILLION CASH CAPEX

7ITH A SLOWER PACE OF ECONOMIC GROWTH IN TELECOM INDUSTRY IS EXPECTED TO GROW COMPARED TO '$0 FORECAST OF 6OICE REVENUE GROWTH IS EXPECTED TO BE FLAT AS COMPETITION REMAINS BENIGN WHILST DATA SERVICES CONTINUE TO BE THE GROWTH ENGINE AND IS EXPECTED TO RISE -OBILE PENETRATION ALREADY REACHED OVER AND CONTINUES TO MOVE UPWARDS WITH APPROXIMATELY MILLIONS NET ADDS FOR THE INDUSTRY $RIVERS TO INCREASING SUBSCRIBERS ARE FROM SURGING MULTIPLE DEVICE AND DATA 3)- USERS GROWING MACHINE TO MACHINE ENTERPRISE MARKET AND SOME ORGANIC GROWTH FROM RURAL SEGMENT (ANDSET BUSINESS IS A KEY TO SUPPORT DATA SERVICES WITH DOUBLE DIGIT GROWTH BUT LOWER MARGIN 3ALES OF HANDSET IN IS EXPECTED TO EXPAND TOWARD DATA DEVICES AND MORE AFFORDABLE SMARTPHONES 7E ESTIMATE THE MARKET FOR SMARTPHONES TO EXPAND BY MILLION UNITS IN WHILE PRICE IS EXPECTED TO DECLINE $ATA CONTINUES TO BE THE KEY GROWTH ENGINE AT GROWTH 7ITH LIMITED AVAILABILITY OF LANDLINE INTERNET ACCESS MOBILE DATA MOMENTUM WILL BE ENCOURAGED THROUGH NEW AND MORE AFFORDABLE DATA GADGETS LINE UP EXPANSION OF LOWER END SMARTPHONES AND CONTINUED PROLIFERATION OF MOBILE SOCIAL NETWORKING !)3 WILL FOCUS MORE ON RISING DATA MARKET IN BY IMPLEMENTING l1UALITY $.!Sm QUALITY IN ALL DIMENSIONS OF SERVICES INCLUDING DEVICE NETWORK APPLICATION AND SERVICES -ORE SMART DEVICES WILL BE DELIVERED TO CUSTOMERS IN ALL SEGMENTS WITH EXCLUSIVE PACKAGES FROM !)3 .ETWORK ON -(Z WILL BE UPGRADED TO SUPPORT GROWING DEMAND OF MOBILE INTERNET INCLUDING ' ON -(Z USING (30! TECHNOLOGY TO BE ROLL OUT IN SELECTIVE PROVINCES WITH "AHT BILLION #!0%8 !PPLICATIONS WILL BE DEVELOPED IN COOPERATION WITH STRATEGIC PARTNERS TO ACCOMMODATE MULTI OPERATING SYSTEMS SUCH AS I/3 "LACK"ERRY !NDROID ,OCAL CONTENTS SUCH AS NEWS CLIPS LIVE INFORMATION AND LIFESTYLES WILL BE LAUNCHED TO INCREASE DATA USAGE !LSO QUALITY OF SERVICE WILL BE ENSURED BY lCERTIFIED SMARTPHONE EXPERTm TO HELP SMART DEVICES USERS TOGETHER WITH HOURS CALL CENTER AND SERVICE CENTERS NATIONWIDE

!NNUAL 2EPORT

4O CAPTURE THE STRONG MOMENTUM OF DATA GROWTH !)3 WILL SPEND "AHT BILLION CAPEX ON NETWORK EXPANSION IN BOTH ' AND ' )N WHILE COMPETITION WAS FAIRLY MILD AND THE UPGRADE OF NEW TECHNOLOGY HAS BEEN PENDING DUE TO REGULATORY ISSUES CAPEX WAS EXCEPTIONALLY LOW AT "AHT BILLION -OVING INTO AS WE SEE THE CONTINUAL STRONG GROWTH MOMENTUM OF DATA USAGE CAPEX NEEDS TO BE AT A LEVEL OF "AHT BILLION 4HE AMOUNT OF "AHT BILLION WILL USE FOR UPGRADE AND EXPANDING ' DATA CAPACITY WHILE "AHT BILLION WILL BE SPENT ON EXTENDING ' ON -(Z WHICH WE CURRENTLY HAVE BASE STATIONS 7ITHIN 1 WE PLAN TO SETTLE BASE STATIONS OF ' -(Z LOCATED IN "ANGKOK AND OTHER MAJOR PROVINCES 4HESE INVESTMENT WILL HELP UNLOCK THE LIMITED DATA CAPACITY THE CURRENT ' NETWORK IS FACING (OWEVER SUCH INVESTMENT REMAINS AS AN INTERIM SOLUTION TO THE RISING COMPETITION OF DATA MARKET AND TO MEET THE GROWING CUSTOMER NEEDS ON MOBILE INTERNET WHILE THE UNCLEAR TIMELINE OF THE '(Z AUCTION PREVAILS .ETWORK AMORTIZATION IS LIKELY TO BE LOWERED BY IN DUE TO SOME FULLY AMORTIZED ASSETS AND NEW INVESTMENT STAYS RELATIVELY SMALL !)3 TARGETS TO ACHIEVE %")4$! MARGIN 4HE %")4$! MARGIN IS LIKELY TO SLIGHTLY DECLINE TO FROM LAST YEAR CAUSED BY HIGHER /0%8 LOWER NET )# REVENUE AND GROWING HANDSET BUSINESS $ESPITE VERY LEAN OPERATING EFFICIENCY THE NETWORK OPEX WOULD INCREASE CONSISTENT WITH RISING CAPEX IN !LSO MARKETING SPENDING TENDS TO RISE IN A RANGE OF TO OF TOTAL REVENUE AS A RESULT OF THE INTRODUCING ' TECHNOLOGY COUPLED WITH VARIOUS HANDSET CAMPAIGNS .ET INTERCONNECTION REVENUE IS REVISED DOWN IN A RANGE OF "AHT MILLION LOWER THAN THE LEVEL (OWEVER THE COMPANY DOES NOT EXPECT THE NET )# GAIN TO BE SUSTAINABLE -OREOVER AN INCREASING SMARTPHONE ADOPTION RESULTED IN HIGHER PROPORTION OF REVENUE FROM HANDSET BUSINESS 4HIS WILL CAUSE LOWER CONSOLIDATED %")4$! MAGIN AS HANDSET BUSINESS NORMALLY POSTS LOWER MARGIN THAN MOBILE SERVICE #OMPANY AIMS TO PAY DIVIDEND AT LEAST OF NET PROFIT (ISTORICALLY THE COMPANY HAS BEEN PAYING OVER DURING THE PAST FOUR YEARS 4HE COMPANY ALSO AIMS TO PAY DIVIDEND TWICE A YEAR AN INTERIM DIVIDEND DISTRIBUTED FROM THE FIRST HALF OPERATING RESULTS AND ANNUAL DIVIDEND DISTRIBUTED FROM THE SECOND HALF OPERATING RESULTS 3UCH DIVIDEND PAYMENT MAY NOT EXCEED THE RETAINED EARNINGS IN THE #OMPANY &INANCIAL 3TATEMENT 4HE SPECIAL DIVIDEND PAID DURING WAS DUE TO THE EXCESS LEVEL OF CASH WHICH PRESERVED FOR ' LICENSES ON '(Z AUCTION THAT WAIT TO BE AT NO AVAIL &OR THE COMPANY CONTINUED TO MAINTAIN FLEXIBILITY TO PRESERVE LONG TERM GROWTH POTENTIAL )MPACT FROM THE #HANGE OF !CCOUNTING 0OLICY DUE TO )&23 -ANAGEMENT HAS MADE A PRELIMINARY ASSESSMENT OF THE POTENTIAL INITIAL IMPACT OF ADOPTION THESE NEW 4!3 AND 4&23 IN ACCORDANCE WITH THE &!0}S ANNOUNCEMENT 4HE ADOPTION OF THESE NEW STANDARDS SHALL HAVE NO MATERIAL IMPACT ON THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS IN THE PERIOD OF INITIAL APPLICATION EXCEPT 4!3 %MPLOYEE BENEFITS AS FOLLOWS

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

4!3 %MPLOYEE BENEFITS 4HERE IS CURRENTLY NO 4HAI ACCOUNTING STANDARD COVERING EMPLOYEE BENEFITS AND THE 'ROUP DOES NOT PRESENTLY ACCOUNT FOR THE COSTS OF POST EMPLOYMENT BENEFITS UNDER DEFINED BENEFIT PLANS OTHER LONG TERM EMPLOYEE BENEFITS AND TERMINATION BENEFITS UNTIL SUCH COSTS ARE INCURRED 4HE NEW 4!3 INCLUDES THE REQUIREMENTS TO RECOGNISE AND ACCOUNT FOR SUCH COSTS IN THE PERIOD IN WHICH THE SERVICE IS PERFORMED 4HE REQUIREMENTS ARE COMPLEX AND REQUIRE ACTUARIAL ASSUMPTIONS TO MEASURE THE OBLIGATION AND EXPENSE -OREOVER THE OBLIGATIONS ARE MEASURED ON A DISCOUNTED BASIS BECAUSE THEY MAY BE SETTLED MANY YEARS AFTER THE EMPLOYEES RENDER THE RELATED SERVICE 4HE TRANSITIONAL PROVISIONS OF 4!3 PERMIT THE TRANSITIONAL LIABILITY TO BE RECOGNISED AND ACCOUNTED FOR IN ONE OF FOUR DIFFERENT WAYS I RETROSPECTIVELY II IMMEDIATELY IN EQUITY RETAINED EARNINGS AT THE TRANSITION DATE III IMMEDIATELY IN PROFIT OR LOSS AT THE TRANSITION DATE IV AS AN EXPENSE ON A STRAIGHT LINE BASIS OVER UP TO FIVE YEARS FROM THE TRANSITION DATE -ANAGEMENT HAS DETERMINED THAT THE TRANSITIONAL LIABILITY AS AT *ANUARY FOR POST EMPLOYMENT BENEFITS IS APPROXIMATELY "AHT MILLION FOR THE 'ROUP AND "AHT MILLION FOR THE #OMPANY DEFERRED TAX ASSETS IS APPROXIMATELY "AHT MILLION FOR THE 'ROUP AND "AHT MILLION FOR THE #OMPANY AND RETAINED EARNINGS IS APPROXIMATELY "AHT MILLION FOR THE 'ROUP AND "AHT MILLION FOR THE #OMPANY -ANAGEMENT INTENDS TO ADOPT TRANSITIONAL PROVISION TO ADJUST RETROSPECTIVELY RECOGNISE AND ACCOUNT FOR THIS LIABILITY 4!3 4HAI !CCOUNTING 3TANDARD 4&23 4HAI &INANCIAL 2EPORTING 3TANDARD &!0 &EDERATION OF !CCOUNTING 0ROFESSIONS $ISCLAIMERS 3OME STATEMENTS MADE IN THIS PRESENTATION ARE FORWARD LOOKING STATEMENTS WHICH ARE SUBJECT TO VARIOUS RISKS AND UNCERTAINTIES 4HESE INCLUDE STATEMENTS WITH RESPECT TO OUR CORPORATE PLANS STRATEGIES AND BELIEFS AND OTHER STATEMENTS THAT ARE NOT HISTORICAL FACTS 4HESE STATEMENTS CAN BE IDENTIFIED BY THE USE OF FORWARD LOOKING TERMINOLOGY SUCH AS lMAYm lWILLm lEXPECTm lANTICIPATEm lINTENDm lESTIMATEm lCONTINUEm lPLANm OR OTHER SIMILAR WORDS 4HE STATEMENTS ARE BASED ON OUR MANAGEMENT}S ASSUMPTIONS AND BELIEFS IN LIGHT OF THE INFORMATION CURRENTLY AVAILABLE TO US 4HESE ASSUMPTIONS INVOLVE RISKS AND UNCERTAINTIES WHICH MAY CAUSE THE ACTUAL RESULTS PERFORMANCE OR ACHIEVEMENTS TO BE MATERIALLY DIFFERENT FROM ANY FUTURE RESULTS PERFORMANCE OR ACHIEVEMENTS EXPRESSED OR IMPLIED BY SUCH FORWARD LOOKING STATEMENTS

!NNUAL 2EPORT

/PERATIONAL $ATA

3UBSCRIBERS '3- !DVANCE '3- 0OSTPAID 0REPAID 4OTAL SUBSCRIBERS

. ! . ! . !

.ET ADDITIONS 0OSTPAID 0REPAID 4OTAL NET ADDITIONS #HURN RATE 0OSTPAID 0REPAID "LENDED 3UBSCRIBER MARKET SHARE 0OSTPAID 0REPAID 4OTAL !205 EXCL )# "AHT '3- !DVANCE '3- 0OSTPAID 0REPAID "LENDED !205 INCL NET )# "AHT '3- !DVANCE '3- 0OSTPAID 0REPAID "LENDED -/5 MINUTES BILLABLE OUTGOING ONLY '3- !DVANCE '3- 0OSTPAID 0REPAID "LENDED 4RAFFIC OUTGOING TO TOTAL MINUTE ON NET TO TOTAL OUTGOING MINUTE

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

2ELATIONSHIP WITH )NVESTORS 7E COMMIT TO DELIVER HIGH STANDARD OF DISCLOSURE WITH ACCURACY COMPLETENESS FAIRNESS TRANSPARENCY QUALITY AND TIMELINESS IN OUR COMMUNICATION WITH THE SHAREHOLDERS AND THE INVESTMENT COMMUNITIES !)3 )NVESTOR 2ELATIONS $EPARTMENT REPORTS DIRECTLY TO THE #HIEF &INANCE /FFICER 7E PROVIDE THE COMPANY INFORMATION INCLUDING FINANCIAL AND OPERATIONAL PERFORMANCE AS WELL AS BUSINESS DIRECTION FROM MANAGEMENT PERSPECTIVE 1UARTERLY -ANAGEMENT $ISCUSSION AND !NALYSIS -$ ! CONTAINS QUALITATIVE OF QUARTERLY OPERATING RESULTS SIGNIFICANT EVENTS AFFECTED FINANCIAL RESULTS GUIDANCE AND OTHER CRUCIAL INFORMATION FOR INVESTORS 4HE GUIDANCE IS REVISITED DURING THE YEAR IN ACCORDANCE WITH THE ONGOING RESULTS !)3 )NVESTOR 2ELATIONS 7EBSITE HTTP INVESTOR AIS CO TH CONTAINS ESSENTIAL SOURCES FOR INVESTOR INCLUDING HISTORICAL PERFORMANCE FINANCIAL STATEMENTS CONFERENCE CALL REPLAYS ANNUAL REPORT &ORM 3%4 DISCLOSURE )NVESTOR #ALENDAR SHAREHOLDERS MEETING ANNOUNCEMENT !)3}S SHARE INFORMATION DIVIDEND CORPORATE GOVERNANCE CORPORATE SOCIAL RESPONSIBILITY ETC -OREOVER !)3 REGULARLY DELIVERS )2 .EWS 2ELEASE TO INFORM INVESTORS ABOUT IMPORTANT ISSUES INCLUDING COMPANY}S NEWS EARNING RELEASES UPDATED PROMOTIONS !)3 ALSO ESTABLISHED THE #OMPLIANCE $EPARTMENT WHICH IS RESPONSIBLE FOR INFORMATION DISCLOSURE TO THE 3TOCK %XCHANGE OF 4HAILAND 3%4 AND THE 3ECURITIES AND %XCHANGE #OMMISSION 3%# TO ENSURE THAT THE #OMPANY COMPLIES WITH APPLICABLE LAWS AND REGULATIONS )N ADDITION THE #OMPANY HAS REGULARLY ORGANIZED ACTIVITIES FOR INVESTORS WHICH HAVE BEEN ATTENDED BY VARIOUS #OMPANY EXECUTIVES AS PER THE SUMMARY SHOWN ON THE NEXT PAGE

!NNUAL 2EPORT

!CTIVITIES 2ELATED TO 1UARTERLY 2ESULT !NNOUNCEMENT !CTIVITY

2ESULT CONFERENCE CALL WEBCAST !NALYST BRIEFING

/BJECTIVE

!TTENDEES

%XECUTIVE

1UARTERLY TIMES

1UARTERLY RESULT ANNOUNCEMENT AND 1 !

,OCAL AND FOREIGN ANALYSTS AND INSTITUTIONAL INVESTORS

#HIEF /PERATING /FFICER #HIEF &INANCE /FFICER /THER MEMBERS OF MANAGEMENT TEAM

SEMI ANNUAL AND ANNUAL TIMES

0RESENTATION OF THE #OMPANY}S SEMI ANNUAL AND ANNUAL PERFORMANCE AND STRATEGY PLUS 1 !

!NALYSTS AND LOCAL INSTITUTIONAL INVESTORS

#HIEF %XECUTIVE /FFICER #HIEF &INANCE /FFICER /THER MEMBERS OF MANAGEMENT TEAM

1UARTERLY TIMES

1UARTERLY RESULT ANNOUNCEMENT AND 1 !

2ETAIL INVESTORS PRIVATE EQUITY ANALYSTS

6ICE 0RESIDENT OF -ARKETING !NALYSIS AND 0LANNING $EPARTMENT )NVESTOR 2ELATIONS $EPARTMENT

!TTENDEES

%XECUTIVE

/PPORTUNITY DAY

4HE 1 /PPORTUNITY $AY WAS CANCELLED DUE TO POLITICAL UNREST

)NVESTOR !CTIVITIES !CTIVITY

2OADSHOW CONFERENCE INTERNATIONAL AND DOMESTIC #OMPANY VISIT ON MEETING GROUP MEETING CONFERENCE CALL

TIMES

/BJECTIVE

#OMMUNICATE BUSINESS DIRECTION PERFORMANCE AND STRATEGY

,OCAL AND FOREIGN INSTITUTIONAL INVESTORS

#HIEF %XECUTIVE /FFICER #HIEF &INANCE /FFICER /THER MEMBERS OF MANAGEMENT TEAM

0ROVIDE ACCESS TO MANAGEMENT TO DISCUSS #OMPANY}S PERFORMANCE DIRECTION AND STRATEGY

,OCAL AND FOREIGN ANALYSTS AND INSTITUTIONAL INVESTORS

#HIEF %XECUTIVE /FFICER #HIEF &INANCE /FFICER /THER MEMBERS OF MANAGEMENT TEAM

3HAREHOLDERS AND INVESTORS CAN REACH THE )NVESTOR 2ELATIONS /FFICER DIRECTLY VIA TELEPHONE FAX AND % MAIL INVESTOR AIS CO TH

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED

/THER 2EFERENCES /RDINARY 3HARE 2EGISTRAR !UDITOR $EBENTURE 2EGISTRAR

4HAILAND 3ECURITIES $EPOSITORY #OMPANY ,IMITED #APITAL -ARKET !CADEMY "UILDING 4HE 3TOCK %XCHANGE OF 4HAILAND -OO .ORTH 0ARK 0ROJECT 6IBHAVADI 2ANGSIT 2OAD +M 4UNG 3ONG (ONG ,AKSI "ANGKOK 4EL &AX 4HAILAND 3ECURITIES $EPOSITORY #OMPANY ,IMITED 4HE 3TOCK %XCHANGE 4HAILAND "UILDING 2ATCHADAPISEK 2OAD +LONGTOEY +LONGTOEY "ANGKOK 4EL &AX -R 7INID 3ILAMONGKOL #ERTIFIED 0UBLIC !CCOUNTANT 2EGISTRATION .UMBER +0-' 0HOOMCHAI !UDIT ,IMITED %MPIRE 4OWER TH ST &LOOR 3OUTH 3ATHORN 2OAD 3ATHORN "ANGKOK 4EL &AX 4-" "ANK 0UBLIC #OMPANY ,IMITED 0HAHON 9OTHIN 2OAD #HATUCHAK "ANGKOK 4EL

$ISCLAIMERS 4HIS STATEMENT IS NOT INTENDED AS AN OFFER OR SOLICITATION FOR THE PURCHASE OF SALE OF ANY FINANCIAL INSTRUMENTS 4HE RECIPIENT OF THIS STATEMENT MUST MAKE ITS OWN INDEPENDENT DECISIONS REGARDING ANY SECURITIES OR FINANCIAL INSTRUMENTS AND NEITHER !4 +EARNEY NOR ANY OF ITS AFFILIATES NOR ITS RELATED PERSONS SHALL BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY CONSEQUENCES OF ANY RELIANCE THEREON USAGE THEREOF OF THE STATEMENT

$ESIGNED BY 0LAN 'RAFIK 4EL

!DVANCED )NFO 3ERVICE 0UBLIC #OMPANY ,IMITED (EAD /FFICE 3HINAWATRA 4OWER 0HAHOLYOTHIN 2D 3AMSEN .AI 0HAYATHAI "ANGKOK 4EL &AX WWW AIS CO TH