Explaining UX to a Lay Person – Designer’s Guide
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UX Design and a Layman • Every UX designer knows the joy & frustration of explaining UX to a layman • There are number of ways of articulating UX design • YUJ Design’s team of expert have identified a couple of best practices • These may help a designer explaining the meaning of UX to a layman
• Here is a list of 5 best practices for explaining UX
© YUJ Designs 2019. Confidential Document.
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1. Don’t be in a hurry
• Take your time to empathize with the curiosity of your audience & understand the level of curiosity • This will help you know, how much information to pass on & at what pace
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2. Ascertain the audience’s Exposure to designed products
• Ask questions to know if they’ve used designed products before • If yes, what type of – digital or physical
• Understand their likes and dislikes about the product
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3. Describe the outcomes of good and bad UX Design
• Give everyday examples such as tv remote menu, bread toaster etc. to describe the design thought and efforts behind that product • Be sparring in sharing the process of research, personas, wireframes, prototyping, etc.
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4. Refrain from sharing a definition
• Definitions of UX, by their very construct and bias towards accuracy and inclusion, tend to be technical • It is safe to assume that a lay person will find definitions off-putting
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5. Compare with other fields of endeavour that the audience understands
• Art or engineering or programming are fields people generally understand – draw parallels and differences between these fields and UX Design
Š YUJ Designs 2019. Confidential Document.
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Conclusion
• Armed with the required patience and information about your audience’s experience with using designed products, you can explain UX Design to them easily. • The best way, of course, is to invite them over to your workplace and give them a walkthrough!
© YUJ Designs 2019. Confidential Document.
https://www.yujdesigns.com
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Thank you For more information please visit UX design blog
Š YUJ Designs 2019. Confidential Document.
https://www.yujdesigns.com