ARHA Now Vol. 9, Issue #1

ARHANOW

THE OFFICIAL MAGAZINE OF THE ALABAMA RESTAURANT & HOSPITALITY ASSOCIATION

VOLUME 9 ISSUE #1

A L A B A M A R E S TA U R A N T & H O S P I TA L I T Y A S S OC I AT I O N

STARS PAID

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PRSRT STD US POSTAGE

AWARDS

CARLE PLACE, NY PERMIT NO 35

OF THE INDUSTRY

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INSIDE. ARHANOW

THE OFFICIAL MAGAZINE OF THE ALABAMA RESTAURANT & HOSPITALITY ASSOCIATION

phone: 334.244.1320 3 S. Jackson Street Montgomery, AL 36104 ARHAONLINE.COM

MINDY HANAN President & CEO

CHEF JESSICA HENRY Director of ProStart Program

ALISON INGLE Director of Communications

DEBBIE JONES

FROM THE PRESIDENT

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WELCOME NEW MEMBERS

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Administrative Assistant/Bookkeeper

2020 ALABAMA PROSTART STUDENT

SHEA PERKINS

INVITATIONAL 6

Senior Director of Membership

MEET WIND CREEK’S NEW EXECUTIVE CHEF

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AMERICAN CANCER SOCIETY

THANK YOU ADVERTISERS!

HOTEL PARTNERS PROGRAM

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UNITED-JOHNSON BROTHERS OF ALABAMA, LLC 2

& “TASTE AT THE TEE”

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9

2019 STARS OF THE INDUSTRY AWARDS RECAP

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10

2019 BARTENDER OF THE YEAR COMPETITION

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IN MEMORY OF...

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NEW FOOD SAFETY REQUIREMENTS

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PERDIDO BEACH RESORT

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ELYTON HOTEL ALABAMA INSURANCE EXCHANGE

2019 GRAND PINEAPPLE GOLF CHALLENGE

HEARTLAND 23 SCULPTURE HOSPITALITY/BEVINCO

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LUCY BUFFETT’S LULU’S GULF SHORES

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ARHA HAPPENINGS WOOD FRUITTICHER

29-30

BACK COVER

FOR ADVERTISING RATES:

Call 334.244.1320 or visit ARHAonline.com.

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from the

PRESIDENT

T

his issue of the magazine celebrates our Stars of the Industry.

Alabama’s future depends on restaurants and hoteliers and those we are providing opportunities for. 2020 looks to be a year of outstanding growth for Alabama’s hospitality industry. The industry is an economic engine employing over 250,000 people in Alabama. They work part-time and full-time; they are students, mothers, fathers and MINDY HANAN first-generation Americans who are working while going to school President & CEO, ARHA or searching for their own personal dreams. More than ever as our economy grows, our industry leaves no citizen behind-creating valuable entry-level experience for our youth as well as an important career ladder for those who aspire toward management careers and entrepreneurial ownership!

ARHA will be holding our Annual ProStart Invitational Competition at Perdido Beach Resort in March.

I encourage you all to get involved in this wonderful program. ProStart is considered one of the most successful career and technical pathways in our public schools. Join us at the beach and see what you have been missing with the high quality of education and instruction Alabama students are receiving in this program.

The month of February marks the beginning of the legislative session for the year. In 2020, we will continue to build upon our successes in recent years. We look forward to educating our elected officials about your concerns and encouraging them to support legislation that will benefit our industry. ARHA will also be prepared to fight against unfair taxes and other policies that could be detrimental to your business that seem to rear their ugly heads nearly every legislative session.

As always, if your business encounters any issues or problems, please don’t hesitate to contact us. We are here to support you and help your business grow.

ARHA President/CEO elected as Chair of ISHA

INTERNATIONAL SOCIETY OF HOTEL ASSOCIATIONS ARHA’s Mindy Hanan was recently elected to serve as Chair of International Society of Hotel Associations (ISHA).

ISHA serves as a centralized conduit of information that supports its members’ efforts, particularly where state and local advocacy is concerned. The group serves as a collective voice to talk to AHLA and AAHOA regarding national issues. The International Society of Hotel Associations’ industry partners include AH&LA, AAHOA, ARDA, AH&LEF, United Health Group, Best Western, IHG, Hilton, Marriott, Fisher Phillips, Heartland, ServSafe and STR.

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WELCOME. New Members RESTAURANT Coosa Café

Leesburg

Culvers Madison King’s Table Catering

Montgomery

Kitchen on Main

Daphne

La Cantina

Opelika

Melt Huntsville, LLC

Huntsville

Mr. G’s

Northport

Nine Two Five, LLC

Alabaster

Wolf Bay, Orange Beach & Foley

(Champy’s Famous Fried Chicken Corp)

Superhero Chefs

Dora

Topgolf Birmingham

Birmingham

Topgolf Huntsville

Huntsville

Valluzzo Companies dba McDonald’s

Baton Rouge, LA

Wingers Sports Grill

Montgomery

Wolf Bay

Orange Beach & Foley

Topgolf, Birmingham

LODGING Courtyard by Marriott Colonnade/Grandview Birmingham Courtyard by Marriott UAB

Birmingham

Courtyard Homewood

Homewood

Comfort Suites

Hoover

Holiday Inn Express

Montgomery

Holiday Inn Express & Suites

Birmingham

Key West

Florence

Microtel Inn & Suites

Montgomery

Residence Inn Birmingham Homewood

Birmingham

Residence Inn UAB Downtown

Birmingham

Residence Inn UAB Downtown Birmingham

ALLIED Coastal Alabama Insurance

Gulf Shores

Coastal Hospitality Services, LLC

Mobile

Founders Advisors, LLC

Birmingham

Keurig Dr Pepper

Birmingham

Simplot Company

Homewood

SpotOn

San Francisco, CA

Jackson Hospitality Services

Birmingham

Courtyard by Marriott Colonnade/Grandview, Birmingham

TOURISM Greater Gadsden Area Tourism

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Gadsden

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2020 ARHA FOUNDATION

PROSTART® INVITATIONAL

MARCH 8-10, 2020 • PERDIDO BEACH RESORT, ORANGE BEACH, ALABAMA

The ARHA Foundation is excited to announce our 2020 ProStart® Invitational. Students representing their high school’s ProStart® program will participate in culinary and management competitions which allows ProStart® students to showcase the skills that they have learned in the classroom. This event is made possible through the support of our industry.

There are many ways to help and remember that all sponsorship donations are tax-deductible.

HOW CAN YOU HELP: SPONSOR THE EVENT There are numerous sponsorship opportunities from having an expo table to supporting a team all the way to nationals and everything in between. Contact Jessica Henry to learn more. Call 334.244.1320 or email alprostart@gmail.com

BE A JUDGE OR VOLUNTEER

WHAT IS PROSTART?

Over 50 people are needed to staff a ProStart competition! If you would like to volunteer on the day of the competition, we would love your help. We also need judges with backgrounds in culinary, restaurant management, and marketing.

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ProStart® is a nationwide, two-year program for high school students that develops the best and brightest talent into tomorrow’s industry leaders. From culinary techniques to management skills, ProStart®’s industry-driven curriculum provides real-world educational opportunities and builds practical skills and a foundation that will last a lifetime.

By bringing the industry and the classroom together, ProStart® gives students a platform to discover new interests and talents and opens doors for fulfilling careers. The curriculum teaches all facets of the restaurant and foodservice industry, inspires students to succeed and sets a high standard of excellence for students and the industry. ProStart® is supported and operated by the ARHA Foundation in partnership with the NRA Educational Foundation. With 40 high schools currently participating, the ProStart® program is growing fast and is on its way to becoming a talent pipeline for careers in Alabama’s foodservice industry.

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NEW EXECUTIVE CHEF VICTOR BOCK

Takes Reins of Wind Creek Hospitality’s Award-winning Dining Venues

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usic playing, lights flashing, people buzzing – there is plenty of excitement to be found at a Wind Creek Hospitality (WCH) property.

Culinary venues, in particular, are worth a visit of their own and have collected recognition throughout the state and Gulf Coast. Now these award-winning restaurants are under leadership of WCH’s new corporate executive chef, Victor Bock.

The announcement comes four months after WCH purchased Sands Casino Resort Bethlehem and rebranded it to Wind Creek Bethlehem (WCB). Chef Bock has served as Executive Chef and Food and Beverage Director for the Bethlehem casino resort since 2009; he will now oversee all WCH food and beverage operations around the world.

No stranger to the South, Bock says his visits to Alabama have already won him over to the region and to his new employer. “The hospitality here is great Wind Creek Hospitality – it takes me back to my roots in Pennsylvania where everyone is welcoming.

Southern Hospitality is definitely what I’ve experienced so far.”

CHEF VICTOR BOCK

Chef Bock is a native of York County, Pa. and brings nearly 35 years of experience and excellence to his new post. He graduated from the prestigious Culinary Institute of America in 1987. Shortly after, he launched his career as Restaurant and Catering Sous Chef for the Accomac Inn. During his tenure, the Inn was praised by industry publications including Bon Appetit and Gourmet.

In 1991, Chef Bock became the Executive Chef at Window’s on Steinman Park, a four-star French restaurant in Lancaster, Pa. While there, Chef Bock was nominated by the Chaine Des Rotisseur as one of the top 50 chefs in the Philadelphia area. Chef Bock went on to become the Executive Chef at the four-star, Four Diamond Hotel Hershey. Bock was even featured on two PBS series: “Historic Hotels of America” and “Historic Chefs of America”.

In the years since, Chef Bock honed his passion as Executive Chef at North Carolina’s historic Greensboro Country Club, Bent Creek Country Club, and Woodstock Inn and Resort in Vermont. He joined the WCB team ten years ago and quickly became one of the region’s most respected chefs. He oversaw over 400 employees and six restaurants including three of Emeril Lagasse’s famed restaurants: Emeril’s Chop House, Emeril’s Fish House and Burgers and More by Emeril.

Chef Bock will lend his extensive culinary knowledge to WCH’s dining venues, including Four Diamond, awardwinning FIRE Steakhouse at Wind Creek Atmore and Wind Creek Wetumpka. The WCH standard of excellence is certainly one Chef Bock will uphold and exceed.

To learn more about Wind Creek Hospitality’s properties and dining offerings, visit WindCreekHospitality.com.

ABOUT WIND CREEK HOSPITALITY Wind Creek Hospitality is an authority of the Poarch Band of Creek Indians. Wind Creek Hospitality manages the Tribe’s gaming facilities including: Wind Creek Atmore, Wind Creek Wetumpka, Wind Creek Montgomery, Wind Creek Bethlehem, Wa She Shu Casino in Nevada, Renaissance Aruba Resort & Casino, Renaissance Curacao Resort & Casino as well as racetracks in Alabama and Florida. The Poarch Band of Creek Indians is the only federally recognized Indian Tribe in the state of Alabama, operating as a sovereign nation with its own system of government and bylaws. The Tribe operates a variety of economic enterprises, which employ hundreds of area residents.

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AUTOGRAPH COLLECTIOIN

SOUTHERN CHARM AND MODERN PERSONALITY

EXPERIENCE A NEW DEFINITION OF INDULGENCE AT THE INTERSECTION OF MODERN SOPHISTICATION AND RICH TRADITION. Nestled in the heart of downtown Birmingham, in a 1909 building previously known as the Empire, the Elyton, a AAA Four-Diamond hotel, proclaims an unrivaled heritage while embracing classic and contemporary personality.

The Magic City is even more magical when staying at one of the Elyton's collections of 111 guest rooms and six suites. Stylish accommodations are complemented by available amenities that make for a delightful stay. Guests may enjoy a memorable dining experience at The Yard. Moon Shine—The Rooftop terrace, offers exquisite views of the city's skyline while patrons sip handcrafted libations. Social and corporate events are a specialty of the Elyton.

From catered weddings in the event space to a rooftop birthdaybash or a Chef's Tasting at The Yard, Elyton offers an array of specialized and unique experiences.

1928 1st Ave N. | Birmingham, AL 35203 | 205-731-3600 www.elytonhotel.com 2019_Mag_Issue2_FINAL.indd 9

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Restaurant Insurance Coverage Specialist Since 1979.

Property Insurance Restaurant Liability Auto & Delivery Crime Excess Umbrella

Workers Compensation Liquor Liability Employment Related Discrimination Trade Name Restoration Food Borne Illness

All Types of Restaurants - Family, Fast Food, White Tablecloth Special Programs for Franchise Operations Bars & Taverns

2032 Valleydale Road Birmingham, AL 35244

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CLAYTON TAYLOR, ext. 103 205.988.0800 800-476-0801 clayton@aieins.com

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ARHA held the 2019 Stars of the Industry Awards Dinner on Monday, November 11 at the Renaissance Birmingham Ross Bridge Golf Resort & Spa. Stars of the Industry is our annual awards program which honors the restaurant, lodging, and tourism industry.

The awards are peer-nominated and winners are selected by ARHA’s board of directors.

There were over 80 nominations submitted statewide and the winners in each of the categories were presented with trophies by the ARHA Board Chairman Toby Wilson.

The event began with an elegant reception while the regional bartender finalists competed in the state Bartender of the Year competition. Guests enjoyed a fabulous dinner prepared by Executive Chef Robert Kamm and Executive Sous Chef Crystal Rogers. Matthew Devine provided live musical entertainment. Eunice Elliot, news reporter for NBC 13 Birmingham and stand-up comedian, served as the emcee for the evening.

“The Stars awards dinner is our chance to recognize those who have demonstrated excellence and serve as an inspiration to others in the restaurant and hotel industry and our community. On behalf of ARHA, I am proud of the members we have and the outstanding accomplishments they make day in and day out,” says Mindy B. Hanan, President and CEO of ARHA. Additionally, a portion of the proceeds from this event goes to the ARHA Foundation whose mission is to promote education in the restaurant and lodging industry.

Thank you to Renaissance Birmingham Ross Bridge Golf Resort & Spa for hosting the event.

The food, facility, and service were world-class! A special thank you to our sponsors for your generous support!

PLEASE DRINK RESPONSIBLY

Aloha Hospitality

PSAV

Birmingham Restaurant Supply (BRESCO)

Renaissance Ross Bridge Golf Resort & Spa

Broadcast Music Inc. (BMI)

Sculpture Hospitality/Bevinco

Earthborn Pottery

Sheraton Birmingham/ The Westin Birmingham

Event Rentals Unlimited Greater Birmingham Convention & Visitors Bureau

Sweet Home Alabama

Heartland

United-Johnson Brothers of Alabama, LLC

Holiday Inn Express Gadsden

United Healthcare

The Westin Huntsville

Perdido Beach Resort

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Excellence in Government - Federal CONGRESSMAN BRADLEY BYRNE

ALABAMA’S 1ST CONGRESSIONAL DISTRICT Congressman Bradley Byrne is a pro-business, conservative fighter with a focus on less government restriction and increased freedom. He believes that the government must take a more hands-off approach to the economy by providing regulatory relief to businesses and improving access to capital.

Byrne has a record of standing up for Alabama workers and small businesses. He has consistently voted to cut taxes, not just for everyday Americans, but also for small businesses. In 2017, he voted for the Tax Cut and Jobs Act, which was the first major overhaul of our nation’s tax code since 1986.

Byrne is a leader on workforce issues, where he is committed on bringing our workplace laws into the 21st Century and fighting back against outrageous policies from an activist National Labor Relations Board. Byrne specifically led the charge against the flawed joint employer standard, which would have destroyed the franchise business model.

He also wants to protect Alabama jobs and create an environment for continued economic growth. Bradley has a taken a stand against Democrats trying to take jobs away from the people of Alabama. He voted against Democrat fifteen dollar minimum wage proposal, which a Congressional Budget Office study revealed would destroy 44,000 jobs in Alabama by as soon as 2020.

Congressman Byrne has spent his entire life supporting and fighting for Alabama’s small businesses, and he has a strong understanding of the challenges facing the hospitality industry.

Byrne is a leader on workforce issues, where he is committed on bringing our workplace laws into the 21st Century and fighting back against outrageous policies from an activist National Labor Relations Board. Byrne specifically led the charge against the flawed joint employer standard, which would have destroyed the franchise business model.

He also wants to protect Alabama jobs and create an environment for continued economic growth. Bradley has a taken a stand against Democrats trying to take jobs away from the people of Alabama. He voted against Democrat fifteen dollar minimum wage proposal, which a Congressional Budget Office study revealed would destroy 44,000 jobs in Alabama by as soon as 2020.

Congressman Byrne has spent his entire life supporting and fighting for Alabama’s small businesses, and he has a strong understanding of the challenges facing the hospitality industry.

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Excellence in Government - State REPRESENTATIVE GREG REED

SENATE DISTRICT 5

Senator Greg Reed is a Republican member of the Alabama Senate, representing District 5 (Walker, Winston, Fayette, Tuscaloosa, & Jefferson counties) since being elected in 2010. In 2015, he was elected by his peers to serve as Senate Majority Leader after his re-election in 2014. Senator Reed serves on the following committees: Banking and Insurance, Fiscal Responsibility and Economic Development, Health and Human Services, Judiciary, Local Legislation Jefferson County, Rules, Transportation & Energy, and Confirmations. He is a graduate of the University of Alabama and resides in Cordova.

Lifetime Achievement Award LINDA BELL

RENAISSANCE MOBILE RIVERVIEW PLAZA HOTEL Ms. Linda Bell was the Director of Services at the Renaissance Mobile Riverview Plaza Hotel. Since coming to work in 2011, she had been an integral part of the hotel’s success. She was a key contributor to the Riverview Plaza Hotel receiving the Marriott Hotel of the Year award in 2018 for the Distinctive Premium division.

Linda was a lifetime housekeeper. She began her career in hourly housekeeping positions at the Marriott Grand Hotel in Point Clear, Alabama in 1980. She worked through college and by 1998 was ready for her first supervisor position. She quickly became the Housekeeping Manager at The Grand Hotel from 1990-1999. Linda left Alabama to pursue her career with Marriott International.

Linda spent the next decade at hotels throughout the country and where she went the awards followed.

You could call Linda “old school” and it might be an understatement.

She was super tough, but fair, and had a soft side that was only seen by her direct associates. She held her associates to very high standards, but truly cared for them personally. They were her work family and she treated them with the same tough love as her own. She developed and mentored many of her associates and shared her passion for providing the best in guest services. Sadly, Linda unexpectedly passed away in August 2019 leaving a big deficit in the hotel operations and in the hearts of the housekeeping employees.

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Restaurateur of the Year Award LISA VAN DER REIJDEN

LUCY’S - AUBURN

Lisa van der Reijden grew up in a big, Greek family surrounded by outstanding cooks and the belief that the best memories are made around the table. Since then, Lisa has become known as one of the most creative forces in the Southeast whose style sensibilities reflect the art of living well. An Auburn resident since 2006, Lisa reconceptualized an empty restaurant space seeking to create a fresh, new neighborhood concept into what is now known as Lucy’s. Lucy’s is an energetic, neighborhood eatery serving modern American cuisine along with healthy dose of warm, caring and personalized service on The Plains. Lisa is a true crusader for the developing restaurant scene in Auburn and throughout Alabama, and hopes to continue to expand similar concepts across the state and the southeast. In addition to her local interior design firm, VDR Designs, and her time spent at Lucy’s, Lisa splits the rest of her time between her family and work with various charities including Auburn’s Storybook Farm and also serves on the Board of Directors for the Jule Collins Smith Art Museum.

Hotelier of the Year KENT BLACKINTON

RENAISSANCE MOBILE RIVERVIEW PLAZA HOTEL

Kent Blackinton is the General Manager of the Renaissance Mobile Riverview Plaza Hotel. Kent exemplifies the core values of PCH Hotels & Resorts. He recognizes the value of relationships and people - he is a humble and caring individual. In March 2019, Marriott International recognized the Renaissance Riverview Plaza as the Marriott Franchise Hotel of the Year for the Distinctive Premium Hotels in North America for 2018.

This award reflects results under Kent’s leadership in all areas – revenue and profits were both up last year and guest satisfaction ranked in the top five percent of Renaissance flagged properties.

Kent also dedicates himself to supporting both the hospitality and education through service on the boards of ARHA, AHLA, the University of South Alabama, and as past president for MALA.

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Chef of the Year MIGUEL FIGUEROA

THE HOTEL AT AUBURN UNIVERSITY & DIXON CONFERENCE CENTER

Originally from Puerto Rico, Chef Miguel was raised in a world of hospitality and cooking. Miguel attended the Le Cordon Blue Culinary Academy and his distinguished 25-year cooking career has taken him to restaurants across the country. In 2018, he returned to The Hotel at Auburn University where he has been instrumental in the rebranding of the hotel’s signature restaurant Ariccia Cucina ltaliana. This summer, Miguel traveled to Italy to further our relationship with the Auburn University program in Ariccia, Italy and his culinary expertise on Italian cuisine has not gone unnoticed. His Signature Porchetta dish was selected to Alabama Tourism’s 2019 “100 Best Dishes To Eat in Alabama Before You Die” list. In 2017, Miguel traveled to Puerto Rico to help victims of Hurricane Maria and raised $25,000 to further help his home country when he returned. He then went back with supplies and partnered with “World Central Kitchen” to help feed 1,000 homeless hurricane victims three time a day per week. Leading a successful kitchen of 50 team members, Chef Michael Figueroa exemplifies culinary excellence, community involvement and genuine hospitality.

Spirit Award DAN YANCEY

GRAND BOHEMIAN HOTEL MOUNTAIN BROOK

Mahatma Gandhi wrote “The best place to find yourself is to lose yourself in the service of others”. This quote adequately describes the life of Dan Yancey. Every day, he begins by thanking God for life, health, a second chance and for his job at the hotel where he graciously serves others. Dan was once an addict and he found himself amongst the homeless population in the city of Auburn and at his lowest point, Dan began stealing. One day, he pushed the limits, committed robbery and was ultimately sentenced to 11 years in prison. This action may have actually saved Dan’s life. Once he was released from prison, he was connected with the Brother Bryan Mission in Birmingham. Through this program, Dan learned basic skills, the value of true friendship and God’s redeeming love. Eventually, he was tasked with finding employment. Dan applied at the Grand Bohemian but was denied because of his background. He put faith into action and applied a second time, told his story and was actually given an opportunity.

That was 3 years ago. Since then, Dan has been recognized as Grand Performer of the Quarter twice and has continued to prove himself. He always has a smile, positive attitude and works hard.

Dan now sponsors other people in similar situations, not only helping them but also helping himself to stay on track.

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Humanitarian of the Year HANS VAN DER REIJDEN

ITHAKA HOSPITALITY PARTNERS

In 2019, Hans and Ithaka Hospitality Partners provided humanitarian relief in the form of meals and cleaning supplies to the survivors of the tragic Beauregard tornado that killed 23 men, women and children.

Ithaka also created a program called Five Loaves Two Fish, which utilizes unused banquet food items to create amazing soup stock that is given to the AMC food pantry each week. Under his direction, the IHP team provides significant support to Storybook Farm in manpower for serve days and their annual Derby Day event to provide funding for therapeutic horseback riding. In addition, Hans authorized lowering the hotel room rates for Hurricane Dorian evacuees and The Hotel at Auburn University also provides Thanksgiving meals to first responders and complimentary breakfast on 9/11. Ithaka Hospitality is a strong supporter of all activities to better their community.

Industry Advocacy Champion CHRIS TOWNSLEY Chris Townsley was the General Manager of the Birmingham Marriott hotel. In 2019, Birmingham became the city with the third highest lodging tax in the country, but it was not without a fight. ARHA staff and members researched tirelessly, attended a lot of meetings at all times of the day, and briefed a lot of press members regarding the issue. ARHA thought an agreement was in place and the city council was set to vote in a few days. Unexpectedly, ARHA’s CEO had a serious family emergency that prevented her from attending the vote. Chris offered his help in full force. He organized the local hotels and went toe-to-toe with the council members when it was clear that the vote was not going to go our way. Chris is currently the General Manager at the Elyton Hotel and remains a great advocate for the industry.

Supplier of the Year AUTO-CHLOR SERVICES LLC Auto-Chlor provides cleaning products and services for commercial kitchens, laundry and housekeeping operations, in a manner that is safe to the environment. Many years, patents and satisfied customers later, Auto-Chlor System has become a national leader in the production, installation and service of energy saving dishwashers. Research and development along with dishwasher manufacturing continues for Auto-Chlor System in Memphis, TN. The company’s service network has grown to 120 branches serving more than 75,000 customers.

Auto-Chlor is an allied member of ARHA and is extremely supportive of Association events such as ProStart, Taste of Mobile, Stars of the Industry and the Grand Pineapple Golf Challenge. An Auto-Chlor representative also serves on the ARHA Advisory Board.

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Tourism Promoter of the Year GABRIELLE BARNETT

LUCY BUFFETT LULU’S GULF SHORES

Gabrielle Barnett has worked for LuLu’s and in the tourism industry for over 14 years. She was born and raised in Gulf Shores and has always had a passion for promoting the area and state. In her tenure at LuLu’s, she has worked with Alabama Tourism, and the local Gulf Shores Orange Beach Tourism, promoting everything from Year of Alabama Food, Brand USA’s push to promote Music in Alabama, promotions after the Deep Oil Horizon Oil Spill, helped promote Coastal Cleanup and numerous fundraisers. She was on the Governor’s Conference on Tourism welcoming board, and is a constant in Marketing for a thriving destination restaurant. She has been integral in hosting travel writers, bloggers and influencers to help spread the word about the area, destination, and location.

Gabby was recently selected by the Alabama Tourism Department to represent the State at the Travel South International Showcase and has served as Social Media Chair for three years for the Annual National Shrimp Festival. She spends her life promoting her restaurant, the area and State.

Tourism Promoter of the Year HERB MALONE

GULF SHORES & ORANGE BEACH TOURISM

For more than two decades, Herb Malone has been a guiding force in the tourism industry along the Alabama Gulf Coast. He served as president/CEO of the Alabama Gulf Coast Area Chamber of Commerce from 1988 to 1993. As the need for a destination marketing organization developed, Herb played a key role in the establishment of the Alabama Gulf Coast Convention and Visitors Bureau (CVB), which is now known as Gulf Shores & Orange Beach Tourism. He has led this organization as president/CEO since 1993.

The tourism and hospitality industry honored his work in 2000 by inducting him into the Alabama Hospitality Hall of Fame. Then in 2001, he was named the Alabama’s Tourism Promoter of the Year and four years later in 2005, Herb was honored as the Alabama’s Tourism Executive of the Year. Herb is currently a member of the board of directors of the Alabama Gulf Coast Area Chamber of Commerce, the South Baldwin Chamber of Commerce, and the Battleship USS Alabama Commission. Herb graduated from Livingston University, where he was a member of the 1971 NAIA National Champion football team. He also holds an Institute of Organizational Management Certificate from Southern Methodist University. A native of South Alabama, Herb and his family have lived in the Gulf Shores area since 1978.

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Small Hotelier of the Year Award MICHAEL JEFFREYS

LAKE GUNTERSVILLE STATE PARK LODGE

Michael Jeffreys has provided consistent leadership and vision for the Lodge at Lake Guntersville State Park for several years, through good and bad times. While this is a small lodging operation from the standpoint of hotel rooms, this is a large responsibility to the state and local community. The lodge facility offers five separate conference and meeting spaces, as well as a restaurant and lounge. Michael has led the lodge team in a manner that was instrumental in supporting the park’s recovery from the 2011 tornado, which devastated the park’s campground but only grazed the lodge. During that period of recovery, it was the Lodge’s consistent service to the public that financially carried the park to its current level of success. Perhaps the best indicator of Michael’s success and consideration of this award is the fact that customers have consistently commented on the positive attributes of the hotel complex. The Lodge received Trip Advisor’s Certificate of Excellence four out of the last five years.

Best New Culinarian of the Year BRIAN PAOLINA

LUCY’S - AUBURN

As a part of the opening team at Lucy’s, Paolina played an instrumental role in building the concept from the ground up all while cultivating a qualified team and building long­standing relationships with some of the region’s best farmers and vendors. Complementing his knack for recreating classic dishes, Paolina is always tapping into his Southern Californian roots to bring a refreshed version of the south straight to Lucy’s menus - a trait truly unique to his approach in the kitchen that allows Lucy’s to shine throughout such a budding restaurant scene.

Aside from his innovative twists and talents in the kitchen, Brian has also worked to build a positive and educational environment for his staff and has been so instrumental to the environment that guests enjoy at Lucy’s.

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Restaurant Manager of the Year AMY MORRELL

THE HOUND, AUBURN

Amy has been the heartbeat of The Hound for a little over six years. As Front of House Manager, she has tenacious spirit and passion for excellence. On her own accord, Amy created a comprehensive training program for servers and support staff which can take a new employee with no restaurant experience, to an expert level server over the course of a few weeks. She continues to develop and change the program to fit the evolving needs of the growing restaurant. Amy goes above and beyond for her employees, coworkers, and guests. She frequently plans frequently plans company parties, family game nights, and community service outings for our staff. Amy is constantly exceeding expectations and is a shining example of excellence in our industry.

Hospitality Manager of the Year ERIC MURPHY

RENAISSANCE BIRMINGHAM ROSS BRIDGE GOLF RESORT & SPA

Eric is the event operations manager at Ross Bridge. He began his career at the hotel in 2013 as a bartender at JT’s Lounge. Eric initially took a pay cut to advance to Assistant Event Operations Manager and was awarded Manager of the Year in 2015. In 2017, Eric took on the role of Event Operations Manager and under his careful guidance, his department went from 40th to 5th in event satisfaction for all Renaissance hotels and resorts in North and South America and South Africa. Eric is the story we all want to tell, he was willing to take a step back in order to move his career forward. He is the example of what is possible when you show up and work hard each and every day.

Front of House Restaurant Employee ALEX HICKMAN

DAUPHIN’S - MOBILE

Alex Hickman is a hostess at Dauphin’s in Mobile. She started her career in hospitality nine years ago at age 21 at Applebee’s in Prattville and has since worked at several different restaurants as a server, bartender, host, and manager. She came to Dauphin’s earlier this year and ensures guests enjoy their visit paying attention to every minor detail. Alex is a reliable, team player who enjoys working in the fast-paced and sometimes challenging environment.

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Back of House Restaurant Employee SARA LEMMON

LUCY’S - AUBURN

Sara is the lead prep cook at Lucy’s in Auburn. She has been a crucial member of Lucy’s team since day one. Recently named Lucy’s Employee of the Year for 2019, Sara is dependable, dedicated, diligent, driven & a classic self-starter who also has top-notch organizational skills. She wears many hats, but most notably is her meticulous prep work and efforts to minimize food waste in the restaurant. Sara is the epitome of a hard worker and inspires everyone around her to put forth the same effort.

Front of House Hospitality Employee AMY PHILLIPS

BIRMINGHAM MARRIOTT

As the front office manager at the hotel for seven years, Amy repeatedly proves herself to be asset with her integrity, intelligence, and leadership qualities. She comes to work with a smile and is trusted to handle the front desk without supervision. Amy has an inherent knack of knowing how to communicate various information to anyone which helps when training incoming desk agents, night auditors, and hotel guests.

Back of House Hospitality Employee ANGELETTE SINGLETON

WESTIN HUNTSVILLE

Angelette is a Banquet Supervisor at The Westin Huntsville.

She started five years ago as a banquet server and has grown to be a respected and caring leader. Her dedication and enthusiasm is evident and she never hesitates to help other departments when the need arises. Angelette has been selected as employee of the month and leader of the month following her promotion. She is revered by everyone who works at the hotel as well as the guests.

Angelette represents the next generation of leadership in the hospitality industry.

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Proud of the company we keep

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We care about the kind of work we do and who we do it for by focusing on the customer’s present and future needs, cultivating quality relationships and providing the best payments, payroll, point-of-sale, customer engagement and lending products to businesses across the country.

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All logos and trademarks are property of their respective partners.

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Bartender 2 0 1 9

COMPETITION Steven Bradford of Abhi located in Birmingham at The Summit was once again named Alabama’s 2019 Bartender of the Year. Alabama Restaurant & Hospitality Assocaition held the state bartender competition on November 11 at Renaissance Birmingham Ross Bridge Golf Resort & Spa. In October, regional competitions were held in Birmingham, Huntsville, Mobile, and Montgomery with the top finalists advancing to compete at the state level at the Stars of the Industry annual awards dinner.

Each contestant had six minutes to prepare two drinks - a classic cocktail (Boulevardier, Manhattan, OldFashioned, or Whiskey Sour) with a unique “twist” and a speciality drink. The competitors were judged on taste, accuracy, showmanship, and crowd interaction.

Bradford is a two-time winner as he was also Alabama’s Bartender of the Year in 2017. ARHA extends many thanks to the competition sponsors and event hosts.

Pictured L to R: Will Jones - Southern National, Mobile (2nd Place); Neil Cooper - Lucy’s, Auburn (3rd Place); Matthew Grenier - Sip Fine Spirits & Cigar Lounge, Huntsville (4th Place); and Steven Bradford - Abhi, Birmingham (1st Place).

James Joseph (Old Forester) and ARHA Chairman Toby Wilson present Steven Bradford Alabama’s 2019 Bartender of the Year trophy.

PLEASE DRINK RESPONSIBLY

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“

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2019 Bartender of the Year State Competition

PLEASE DRINK RESPONSIBLY

MEET THE CONTESTANTS

Steven Bradford - Abhi, Birmingham (1st Place)

Will Jones - Southern National, Mobile (2nd Place)

Neil Cooper - Lucy’s, Auburn (3rd Place)

Matthew Grenier - Sip Fine Spirits & Cigar Lounge, Huntsville (4th Place)

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In Memory Of BILL “JIMMY” KOIKOS - BRIGHT STAR, BESSEMER An iconic Birmingham-area restaurateur lost his battle with cancer on November 16, 2019.

Bill “Jimmy” Koikos, co-founder of the Bright Star was 81 years old.

Since 1907, The Bright Star restaurant has been serving generations of customers its specialty Greek- style snapper and steak, signature seafood gumbo, luncheon specials, and famous pies.

Located in Bessemer, Alabama, the restaurant has a regional following and draws patrons from throughout the Southeast as well as nearby Birmingham.

The Bright Star’s 104 year old existence results from one family’s continued commitment to excellent food and service. Family patriarchs Bill and Pete Koikos immigrated from Greece in 1923 and two years later purchased an ownership interest in the restaurant from founder Tom Bonduris. Since 1966, Bill’s two sons, Jim and Nick Koikos have owned and operated the business. The Bright Star has experienced remarkable growth, expanding from a 25 seat cafe to a 330 seat restaurant, all without sacrificing quality. In addition the Restaurant was recognized in the United States Congressional Record in 1996 by Senator Howell Heflin for its status as an Alabama landmark and its service to the community. Other awards include: xx xx xx xx

Winner of the James Beard Award as an American Classic in 2010 Alabama Restaurant of the Year – 2011-2012 by The Alabama Restaurant Association.

One of America’s best neighborhood restaurants – Bon Appetit Fried Red Snapper Throats” voted one of the 100 Things You Simply Must Eat Before You Die by Garden and Gun

ARE YOUR MANAGERS FOOD SAFETY CERTIFIED? EFFECTIVE JANUARY 2020: All food service operations in Alabama will be required to have a certified food safety manager on duty

ARHA members receive discounts on ServSafe classes and training materials for food, alcohol, and allergen safety.

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ARHA Happenings ARHA was honored to have Congressman Gary Palmer speak to our members in Birmingham at a board meeting. Congressman Palmer spoke about restaurant depreciation, immigration and workforce issues.

ARHA’s Gadsden Chapter held its inaugural meeting in November. The meeting was held at Back Forty Brewery and Alabama Representative Craig Lipscomb and Representative Gil Isbel both were in attendance.

In November, ARHA worked to pass a brunch bill in Dothan.

Dothan was Alabama’s largest city without a brunch bill and being a conservative area it was met with great opposition.

This will have a tremendous impact not only on the restaurants in Dothan, but the downtown area as a whole.

Previously, Dothan’s Sunday sales hours began at 1 p.m., so there were no privately owned restaurants that were open.

ARHA members organized and called their city council members. Dothan restaurant owners including Kelsey Clark - KBC (2019 winner of America’s Top Chef television show), Mike Bryan - Southern Social & Tap, and Robin Thagard - Bella’s Fine Dining testified at the city council meeting and met with city officials to ultimately pass the measure!

This will mean over $100,000 in additional sales to many restaurants as they were previously closed on Sunday.

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ARHA hosted a legislative panel in Huntsville including Alabama Speaker of the House Mac McCutcheon, Senator Sam Givhan, Senator Clay Scofield, Representative Howard Sanderford, Representative Mike Ball and Representative Rex Reynolds. ARHA members were briefed on the outlook for the 2020 legislative session and had a reception for the members following the meeting.

ARHA recently partnered with AHERO, an organization that puts on sporting events for wounded veterans and looks forward to working together in the future.

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ARHA Happenings ARHA NAMED ALABAMA’S 2019

“TOURISM ORGANIZATION OF THE YEAR” In August, ARHA was honored to receive the “Tourism Organization of the Year” award at the 2019 Alabama Governor’s Conference on Tourism held in Huntsville. This award belongs to all of the restaurants, hotels, and tourism professionals that make up our Association. We appreciate all you do and look forward to continued success and growing the industry along side you.

Pictured: Shea Perkins, Senior Director of Membership & Mindy Hanan, President & CEO.

ARHA’s Executive Committee held a planning session and workshop in June at Birmingham Marriott.

AAHOA held a Women’s Forum in October in Birmingham.

ARHA CEO Mindy Hanan and ARHA Board Members Nanda Patel and Alan Patel participated in the event.

ARHA held the 2019 Alabama ProStart Professional Development Conference on October 25 at The Hotel at Auburn University & Dixon Conference Center.

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