PHOTOS BY JOYFUL DAY PHOTOGRAPHY
Customer Reviews
Alpha & Omega staff, bottom row from left: Jeff Richter, general manager; Eric Myrick, Woodstock manager and Lori Kennedy, owner. Top row, from left: Chris Donnelly, Woodstock technician; Todd Standridge, Marietta technician; Dalton Wells, Marietta assistant manager; James Pressley, Marietta technician, Caleb Russell, Woodstock technician, and Billy (Danny) Kennedy, owner.
Customer Service is Top Priority Alpha & Omega recently has added services to make the customers’ experience even better than before.
• Emissions testing is available at the Woodstock location.
• Software has been updated to allow better communication with customers, including sending pictures. • Customers can pay by text, or credit card, by phone.
The shop won a Readers’ Choice award in the Automotive category, affirming that customers are happy with the service they get at Alpha & Omega.
“2014 F250 6.2L gas, misfire ‘check engine’ code. Ford dealership wanted $2,500 to replace spark plugs and COPs, so I did it myself, but that didn’t fix the problem. I wouldn’t take it back to Ford because, if they wanted $2,500 for 16 spark plugs and 8 COPs, I was going to be up around $4,500 if they replaced fuel injectors, and if it was a broken valve spring, it would be around $6,000! So I took it to Alpha & Omega for them to research and fix. They diagnosed a broken valve spring. I asked them to replace all 16 valve springs. The total cost was $1,500 - a substantial savings! It runs much better than after I bought it used, 20K miles ago!” BBQ Trader “The guys are all so nice and friendly. Jeff was so helpful before I took my car in, he and Beth were able to get me a quote so I knew exactly what I was going to be dealing with. What blew me away was when they were even honest with me and told me that one of the things at the dealership said I needed to have done and did not need to be done right now. You have no idea how much that honesty meant to me. That sealed the deal right there.” Kelley Z. “Alpha and Omega Automotive is a great place to take your car. Honest and quality work at exceptional prices. I have a bunch of cars, many with over 150K or 200K miles, and these guys have taken care of me for over 10 years. You get to a point where you balance the value of a repair to replacing a car. Danny and his team have allowed me to extract the maximum value from all of my cars.” Blake E. “I have taken my cars to Alpha Omega Automotive for over 20 years and I will continue to do so. They are very professional, honest, sincere and friendly. Their accurate assessments and correct repairs are always spot on, and their suggestions for car care are always helpful.”
READERS’
CHOICE Award 2021
TOWNELAKER | August 2021
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