Tech Support with Mom

All of the options attempted in order to put my kids in virtual classrooms

THESE MEMES ARE EVERYTHING. If there was no quarantine, one kid wouldn’t be on a tablet and the other would just walk into his main office to trade a broken laptop for a loaner. If Adobe had not threatened to delete all of my programs, I would not have upgraded to Creative Cloud. If I had not upgraded to Creative Cloud, I would not have upgraded my operating systems. If I had not spent so much time upgrading operating systems on three computers before the Chromebook failed to find its OS, I would not be threatening to punch school staff in the face for being so useless in diagnosing and replacing tech. Yay quarantine!

Check out the desktop version to see the chart of illustrations with their descriptions.

Acer Chromebook 2020

School provided tablet for 2nd grader arrived after trying iPad and setting up 15” Pro

Lenovo Chromebook 2018

Cannot find its operating system

MacBook Pro 15” mid 2012

I upgraded it for CC, but then Kal needed a device for school. He used it with the HTC for lectures because BlueJeans app for Apple desktop does not support "events" and Mojave would not allow browsers to access microphones and cameras

iPhone 8 Plus 2017

Was used for FaceTime with teachers, still used for speech therapy

iPhone 8 2018

For Luis’ exclusive use

MacBook Pro 13” 2017

For Luis’ exclusive use

HTC One M8 2015

BlueJeans phone app allows participation in PrimeTime events

iPhone 7 2016

Madeline dug out a hairball to fix charging port. It charged up for the first time in more than a year and could not be a back up to HTC that has black spreading crossing its broken screen

iMac late 2012

Update: Was back up to 15” in case Madeline needs to use her Wacom Cintiq, but now the late 2011 works

iPad 2012

Too old to upgrade, cannot download Google apps, good for ABC Mouse

MacBook Pro 15” 2011

Update: It works! I reformatted the hard drive one more time to name it Yosemite, expecting to load it up with Yosemite, but it finally factory reset to Lion! Then I upgraded it to el Capitan! It's so old, Chrome has permission to access the camera and microphone, so Kal can participate in BlueJeans lectures from one device!

MacBook Pro 15” 2006

Removable battery pack exploded

PowerMac G4 2003

Burns CDs, but no wifi

PowerMac G3 2000

Reads zip disks, but no wifi

Gateway/Windows XP 2002

Reads hard disks, but no wifi