UG Student Handbook by Anglia Ruskin University

Cambridge & Chelmsford

The Undergraduate Student Handbook 2009–2010

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www.anglia.ac.uk

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The Undergraduate Student Handbook 2009–2010

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INTRODUCTION

Other Useful University Publications

A Welcome from the Director of Student Services

Smoking

How to Use the Student Handbook Anglia Ruskin Acronyms

Anglia Ruskin University’s Vision and Values Organisation

Key Post Holders THE BASICS

Communication

Financial Support for Home/EU Students

Regional University Partnership Student Identification Card ACADEMIC LIFE

Academic Discipline

Academic Guidance, Advice and Sources of Information Anglia Ruskin Language Programme

Attendance • Absence – Notification of • Hospitalisation – Extended Periods of Absence

Following a Modular Programme

Changing Your Mind (Changing your Pathway?)

Semester Dates 2009/2010

Collection of Marked Assignments

Key University Dates and Deadlines

Changing Your Mind (Thinking of Leaving?) (continued on next page)

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Complaints

SUPPORT

Extra Opportunities

Alumni Office

Equality and Diversity at Anglia Ruskin Graduate Skills

Graduation Ceremonies

Opportunities to Study Abroad

Personal Development Planning (PDP) Personal Tutors

Release of Marks and Grades

Requirement for an Honours degree

Student Representatives on University Committees Students’ Union Timetabling

Work Experience Policy

Accommodation Anglia Assessment Unit

Anglia Ruskin Transcription Centre Careers and Employability Service Catering

Chaplaincy Childcare

Counselling

Digital Copy Services Education Guidance

Employer Mentoring Scheme Employment Bureau

(continued on next page)

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First Aid

ASSESSMENT

International Student Support

Assessment Criteria and Marking Standards

Health

ISMS (Info Systems and Media Services)

Learning Support and Disability Resources Team Mumford Theatre References

Risk Management

Sports – Gymnasium and Sports Facilities and Services Student Advisers The i-Centres

University Library

Academic Appeals Assessment

Compensation

Conduct in Assessment

Criteria for Defining Written English Forms of Assessment Medical Certificates Mitigation

Moderation

Re-Assessment CURRENCY OF THE HANDBOOK

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How to use the Student Handbook If you are viewing this publication on a PC you can search for topics by clicking on the ‘Edit’ button on the tool bar and choosing the ‘Find’ option.

If you are viewing this publication on an Apple Mac you can search for topics by clicking on the ‘Edit’ button on the tool bar and choosing the ‘Search’ option. OR Browse through the list of contents and click on the line of text. You can return to the contents from any page in the publication by clicking on the ‘contents’ button at the top right of the page.

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How to use the Student Handbook (cont.) you need, then there is an index at the end of the handbook. We do not see the handbook as the last word on the services offered by our University, but more as a point of reference to basic information and a way of telling you where to go if you require more in-depth guidance.

Before you arrived at Anglia Ruskin you should have accessed a copy of our ‘Student Guide’ or the ‘Guide for International Applicants’. You should read this Undergraduate Student Handbook in conjunction with these guides. It adds information which you will need now you have arrived and throughout your studies.

The Undergraduate Student Handbook is arranged in a number of pretty obvious sections. We begin with ‘The Basics’ about our University and follow this up with sections on ‘Academic Life’, etc. We hope that this is easy to follow but if you can’t locate the information

You will notice that under some sections there are separate entries for the different campuses – this will be where there are practices specific to each campus – so please ensure that you concentrate on the campus on which you are based. If there is no split, then this indicates that the section/information is applicable University wide. Because of the wide range of our programmes, many of which are taught away from our main campuses, not all of the information here will be relevant to all students.

Details of the Assessment Regulations are available separately via the Curriculum website at: http://web.anglia.ac.uk/curriculum/sections.phtml These are very important to you as they reproduce the regulations, procedures and policy statements

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How to use the Student Handbook (cont.) under which your award is run. You may not feel that this information is relevant to you in your first weeks, but please familiarise yourself with the content as you may need it at a later date. If you need any further information or advice on the regulations or policy, then please do not hesitate to contact a Student Services’ helpdesk or your i-centre.

There are bound to be omissions in a publication like this, and information begins to go out-of-date as soon as it arrives. Because of this, we try to continually update the information for you and the most recent version of this handbook is available online at www.anglia.ac.uk/keydocuments

If you cannot find the information you require, then please ask at your Faculty Office or at an i-centre, ask a Student Adviser, or someone in Student Services – one or all of whom should be able to point you in the right direction. Please let us know (through Student Services) of any errors or omissions so we can get them right in future editions. This Handbook is produced specifically for you as a new student to Anglia Ruskin; your feedback and comments are invaluable.

Flexible and Distributed Learning (FDL) (formerly know as Open and Distance Learning) students – a note!

A significant number of Anglia Ruskin’s Undergraduates are studying on FDL programmes, that is to say they are learning in ways other than face-to-face teaching in a classroom or other institutional setting. If this is you, please use this handbook to become familiar with university cultures, expectations and processes while accepting that much campus-specfic information is probably not relevant to your needs. Information specifically directed towards FDL students is separately available through Programme Leaders.

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A Welcome from the Director of Student Services Welcome to Anglia Ruskin University!

You will probably have received this Handbook during our Welcome for new students. We hope that you have an exhilarating, stimulating and above all friendly introduction to our University, but we know that it can also seem to be a pretty confusing time during which you have information thrown at you from all quarters. Aim to enjoy yourself while keeping a cool head. At the very least, during your first days at our University you should expect to have:

• Met some students who will be working towards the same award as yourself; • Met the Programme Leader who will be responsible for your academic progress; • Received and kept much information which may baffle you now, but which will be useful later on;

There are two absolutely vital things you must do during Welcome. You must:

• Register as a student of our University. You may have already done this online. If not, we will tell you where and when to do this during your first few days at Anglia Ruskin. You will also receive your Student Identification Card; this is your Student ID, it can give you access to the computing facilities and is also your Library Card; • Receive the Regulations which will govern your conduct while you are an Anglia Ruskin student. These are Rules, Regulations and Procedures for Students (often called the ‘Grey Book’), which should be issued to you as a CD and your Assessment Regulations.

The last couple of years have seen big changes at our two main campuses. At Chelmsford, we have completed the move from our old Central campus to Rivermead last year with the opening of the new building for the Faculty of Science and Technology and the Anglia Law School. In 2007 the Faculty of Health

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A Welcome from the Director of Student Services (cont.) and Social Care moved into the William Harvey building on the Rivermead campus. This is next to the Tindal building which opened in September 2005 with hugely improved facilities for the Students’ Union and a whole floor for Student Services. At the same time, the Mildmay Sports Centre opened its doors. All of our teaching is now in purpose-built, state-of-the-art accommodation.

At Cambridge the opening of the Helmore extension in January 2005 with – again – new premises for both the SU and Student Services, enabled us to get on with the expansion of the Cambridge School of Art, culminating in the opening of the Ruskin Gallery in September 2005. The Cambridge Library opened its new Learning Zone in October 2005, and in 2006 completed a further major improvement project involving new shelves for most of its stock, a new entrance and a re-modelled ground floor. New for 2008 was an expansion of social space for Business School students along with an impressive new entrance to the Coslett building.

We are investing heavily for the future and our emphasis is always on improvements which will directly improve the experience of our students. At Cambridge we are just beginning a major development which will provide a new home for our Business School plus new lecture theatres, more social space and more open access computers. We’ll be landscaping to preserve our green spaces and there will be more bike parking than ever before. At Chelmsford, we are completing the landscaping of the Rivermead campus and are building a new lecture and general teaching block to relieve overcrowding. Coming soon will be a building for our Postgraduate Medical Institute which will have two 200 seat lecture theatres.

We want our campuses to be models of sustainability, attractive to study in, and good places to spend time in.

Dr Paul McHugh Director of Student Services July 2009

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Anglia Ruskin Acronyms Every organisation has its own acronyms. For a full list of ours please check out the Anglia Ruskin intranet at www.anglia.ac.uk/anet/uinfo/acronym.phtml

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Vision and Values Vision

We are passionate about the advancement of knowledge and the education of students.

We take university education in imaginative new directions.

We are important to the region and want to be viewed in the UK and internationally as exceptional. Our key contribution is to the enhancement of social, cultural and economic well-being.

Values

• A sense of belonging. We are proud to be part of Anglia Ruskin University. We know that lifelong relationships are formed here.

• Innovation. We are purposeful, challenging and curious about our world. We are prepared to do things differently. We are creative, entrepreneurial and bring enthusiasm to everything we do.

• Supporting each other. We are friendly and inclusive, and celebrate individuality and diversity. We support and encourage everyone, and strive hard to anticipate and meet needs and aspirations. • Honesty and openness. We operate with integrity, trust and respect for each other and we deliver on our promises. We share ideas, information and challenges and we seek out views and opinions.

• Concern for the environment. We want our concern for a sustainable environment to inform every aspect of what we do.

• Academic ambition. We want our teaching and research to be excellent. We are determined that our students and staff will realise their full potential.

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Organisation Student Services

Our purpose is to support students by working closely with all members of staff whose main priorities involve student issues. Our Director reports directly to a Deputy Vice Chancellor, who in turn reports directly to the Vice Chancellor. The main areas for which we are responsible are: • Anglia Assessment Centre

• Careers and Employability • Counselling

• Employer Mentoring • i-centres

• Learning Support and Disability Resources • Student Money Advice and Rights • International Student Support

• Academic Guidance

• Community Development • Employment Bureau • Nursery

• Student Feedback

• Student Complaints

• Student-Related Publications • Student Advisers

• Welcome Programme If, as a student, you encounter any problems with our University and you cannot resolve the matter with your Faculty, then please contact Student Services and we will be able to advise you on what to do.

• Sport (Chelmsford only)

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Organisation (cont.) Who else can help?

The Director of Student Services works very closely with the five Deans of Faculty (who lead the academic side of the University), Deputy Deans – Student Experience (whose job is to focus on maintaining a high quality experience for the students in each Faculty), and Directors of Studies (academic leaders with particular responsibility for Awards Boards and Assessment Issues) You will find the names, locations and contact numbers of the members of staff who hold key positions on the Anglia Ruskin Intranet (known as ANET). ANET can be accessed from any computer within Anglia Ruskin and can also be accessed by external computers by using a login and password. The address is https://my.anglia.ac.uk

Contact: Student Services 0845 196 2415

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Key Post Holders Vice Chancellor’s Office Name

Position

Location

Room

Direct Dial

Michael Thorne

Vice Chancellor

Chelmsford

3rd Floor Tindal

0845 196 4221

Alan Sibbald

Deputy Vice Chancellor

Chelmsford

3rd Floor Tindal

0845 196 3719

Lesley Dobree

Helen Valentine

Deputy Vice Chancellor

Student Services Name

Position

Chelmsford Cambridge

Location

3rd Floor Tindal

0845 196 3719

Hel 232

0845 196 2269

Room

Direct Dial

Hel 331

0845 196 2276

Paul McHugh

Director of Student Services

Cambridge

Hel 232

Michele Capes

Acting Associate Director, Student Services

Chelmsford

Tin 212

0845 196 4299

Location

Room

Direct Dial

Jean Lambert

Associate Director, Student Services

Modular Programmes Name

Marian Redding

Position

Head of Modular Programmes

Cambridge

Chelmsford

0845 196 2060

2nd Floor Ashby House

0845 196 4798

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Key Post Holders (cont.) Deans of Faculty Faculty

Name

AIBS

Martin Reynolds

Science & Technology

Location

Room

Direct Dial

Chelmsford

Mab 301

0845 196 6889

Helen Valentine (Acting) Chelmsford

SAW 223

Paul Smith

Cambridge

ALSS

Derrik Ferney

Cambridge

Health and Social Care

David Humber

Chelmsford

Education

Deputy Deans, Student Experience Faculty

Name

AIBS

Jenny Gilbert

Education

Alison Shilela

Science & Technology ALSS

Health and Social Care

Location

Cos 307

Hel 241

Room

Direct Dial

Cos 202

0845 196 2164/6835

Fac 317

Apurba Kundu

Cambridge

Hel 238

Anne Devlin

Peterborough

0845 196 3515

0845 196 4611

Chelmsford

0845 196 2077

William Harvey Building, 302

David Reid

Cambridge

0845 196 2460

Saw 220

0845 196 3956 0845 196 2274 0845 196 3591 01223 883218

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Key Post Holders (cont.) Faculty Awards Boards

Each Faculty has an Awards Board for Undergraduate and Postgraduate awards which is chaired by the Dean and supported by one or more Directors of Studies. Faculty

Director of Studies

Location

Room

Science & Technology

Robin Jennings

Chelmsford

Saw 313

Science & Technology

Sheila Pankhurst

AIBS

Jonathan Knowles

ALSS

Shaun Le Boutillier

AIBS

Education

Health and Social Care

Cambridge

Penny Hood

Chelmsford

Chris Curran

Chelmsford

Lisa McKay

Victoria House, Fulbourn

Key: Mab – Michael Ashcroft Building, Rivermead, Chelmsford AH – Ashby House, Chelmsford Saw – Sawyers Building, Chelmsford Tin – Tindal Building, Chelmsford

Bry 114

0845 196 2153

Cos 412

0845 196 2786

Hel 263

0845 196 2242

Mab 301

Cambridge

Direct Dial

Saw 221

0845 196 3975

0845 196 6876

0845 196 3565 01223 883208

Hel – Helmore Building, Cambridge Cos – Coslett Building, Cambridge Bry – Bryant Building, Cambridge

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Communication It is really important that you know how to contact people in our University with whom you need to have dealings; just as important is our ability to get in touch with you. The Student Communications Charter is available on the Anglia Ruskin web pages, and will tell you more about how communication works at our University. You should also have received a copy of the Charter on the CD in your Welcome diary. Some of the important things you need to know about communication are detailed again here.

How do you communicate with us? Make sure that you know the following:

1. The name, room number, telephone number and e-mail address of:

a) The Student Adviser for your Faculty; the Advisers are contactable by phone and email, and have office hours when you can call in without an appointment. When the Student Adviser for your Faculty is away, you can contact any Student Adviser at Anglia Ruskin.

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Communication (cont.) Look on the Student Adviser web pages at: http://www.anglia.ac.uk/ruskin/en/home/ central/stuadv.html for the phone numbers and email addresses of all the Student Advisers, or check the relevant section in this Handbook.

b) Your Programme Leader; Find out how they receive internal mail i.e. how best to leave a message for them, and remember that if you want to email a member of University staff you must use your Anglia Ruskin student email account. This helps us identify mail from students and ensure we get back to you in a timely way. If you send an email, or leave a phone message, don’t forget to tell us: your name, your student identification (SID) number, and what course you are on. If you leave a phone message, please give the date of your call.

It is important that you also know:

2. The location and opening hours of the i-centres in Cambridge, Chelmsford and Fulbourn, and the Faculty Office that deals with your award. It is likely

that most formal business such as obtaining and handing-in forms will go through these offices.

3. The name of the Director of Studies for your Faculty’s Awards Board.

4. The location and opening hours of relevant Faculty Offices.

How do we communicate with you?

1. e-Vision What is e-Vision? e-Vision is a web-enabled portal that provides quick and easy access to your academic record and personal information. Why is e-Vision important? Using e-Vision you can print your assignment coversheets and view your assignment marks. You can also use it to search for new modules throughout your studies. Many students will get hold of their timetables and re-register for the new

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Communication (cont.) academic year via e-Vision.

You should also use e-Vision to keep all your personal details updated. Your addresses and telephone numbers are important to us; we may need to use them to contact you. Who can use e-Vision? e-Vision is enabled for ALL students following an Anglia Ruskin course, either at our University or one of our Partner Colleges. Where can I access e-Vision? e-Vision is web-enabled, so it is available online. All you need is a computer that is connected to the internet and a web browser such as Internet Explorer, Firefox or Safari. The address is http://e-vision.anglia.ac.uk.

2. e-mail Your Anglia Ruskin University email address and account details are available from e-Vision. You will need to login and collect them. Official messages, notices and other communications will be sent to

your Anglia Ruskin email address. It is one of our principal methods of communication with our students, please ensure that you login regularly and check for new messages. The address is http://www.anglia.ac.uk/mail.

3. Addresses We will need to have your current permanent address (often this means your parents’ address) on our main University database. We will also need your semester-time address if it is different from your permanent address. If either address changes, it is vital that you visit the appropriate e-Vision screen and update your personal information. Alternatively complete a change of address form and hand it in to your Faculty Office or the i-centre. 4. Anet You can also find lots more information at our student intranet site, http://web.anglia.ac.uk/anet/students, which includes online tutorials in the induction section as well as useful links for many of the services that you will read about in this Handbook.

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Communication (cont.) 5. Notice boards All Universities have them and Anglia Ruskin is no exception. Find out where the relevant boards for your pathway, and the boards for your Faculty’s Awards Board are. Check these notice boards at least twice a week. They will display information which is essential for you to progress through your programme of study.

6. Information Screens You will find Information Screens at our Chelmsford, Cambridge, Peterborough and Fulbourn campuses. We use these to give our students information about what is happening on their campus on any given day. From time to time we may need to postpone a class, or change the room in which your class will meet. The Information Screens will give you information about this. You should familiarise yourself with where these are and check them regularly when you are on campus for information about room changes, cancellations, forthcoming events, and activities. You can also check the Information Screen web pages from home, and may

like to do so before you travel in to campus. Please see http://www.anglia.ac.uk/infoscreens

7. ‘For Your Information’ – your student magazine. Anglia Ruskin University launched a new magazine for students called ‘For Your Information’ in October 2007. We use ‘For Your Information’ to share news and details of forthcoming events, but also information about the support and advice services available to you. You will find copies in dumpbins around campus and back copies are also available on the student Intranet at http://web.anglia.ac.uk/anet/students/ publications/index.phtml

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Financial Support for Home/EU Students For 2009/10 tuition fees at Anglia Ruskin will be £3,225 for ‘new system’ students but you will not necessarily have to pay these at the start of your course. You can take out a Tuition Fee loan which does not have to be repaid until after you have graduated and are earning £15,000 pa. If you meet the residence requirements or have been working in the UK you may also be able to apply for a Maintenance loan and grant to help with living expenses. Applicants from England have to go through Student Finance England http://www.studentfinance.direct.gov.uk Welsh applicants apply to their Local Authority and Scottish applicants go through SAAS http://www.saas.gov.uk/

Anglia Ruskin University Bursary

Students who receive the full Maintenance Grant or Special Support Grant will additionally be eligible for the Anglia Ruskin University Bursary of £319. Bursary payments will be based on information about student’s

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Financial Support for Home/EU Students (cont.) household income passed to us by LAs and eligible students will automatically receive the Bursary for each completed year of a course.

Anglia Ruskin Aspire Scheme

In line with its commitment to encourage progression and to reward success, Anglia Ruskin provides a nonrepayable, non means-tested scholarship to full-time UK/EU undergraduate students on HEFCE funded courses who pay the £3,225 fee. An award of £500 a year will be paid to eligible students via the Anglia Ruskin Aspire Card, subject to successful progression from the first semester into the second semester and completion of an attendance task in Semester 2. Awards will be paid net of any student debt owing to the University. Once the money is loaded onto your Aspire Card, the scholarship funds can then be used to support your learning experience. The Aspire scheme is a way of helping students who

are eligible for the Anglia Ruskin scholarship with the financial aspects of studying. The scheme is intended to help you make the very best of your time at the University by improving access to the tools you need to support your studies.

The scheme creates a secure personal Aspire account for each member and utilises your University ID card to act as a debit card up to the value of the available funds loaded on to the account. The scholarship funds can therefore be used to purchase books, stationery, laptops, computer consumables and other learning materials from John Smith's bookshops at either campus or online at www.jscampus.co.uk/anglia. How do I know if I am eligible for the Aspire scholarship scheme? You are potentially eligible for the Anglia Ruskin Aspire Scheme if you are a registered Full-time student and you meet the following standard scholarship eligibility criteria: • You are an undergraduate home student paying the full fee of £3,225 in 2009/10

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Financial Support for Home/EU Students (cont.) • You are on a HEFCE or TDA funded course

• You are studying one of the following awards ❑ BA (Hons) or BSc (Hons) ❑ Foundation Degree ❑ Dip HE ❑ HND ❑ Cert HE ❑ PGCE

Funding for part-time study

Part-time students may be entitled to some assistance with paying tuition fees and help with a course grant (both non-repayable.) This is dependant on household income etc. and is available by applying to your LA. For more information contact Student Services here at Anglia Ruskin.

Any queries?

Please contact the Anglia Ruskin Registration team, at Cambridge or Chelmsford: For Cambridge based students: Scholarship-Camb@anglia.ac.uk For Chelmsford based students: Scholarship-Chelms@anglia.ac.uk

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Following a Modular Programme has many advantages, perhaps the most important of which are:

Being a student at Anglia Ruskin University means that you will probably be following a modular programme of study and that you will be registered for an Award e.g. BSc (Hons) Multimedia Computing, or BA (Hons) Business and Law. Your course – known as a pathway will be divided up into discrete units of study, known as modules. Each module is credit rated and will usually be worth 15 or 30 credits. One 15 credit module is usually equivalent to 150 hours of student learning. There is a level of study associated with each module, namely 0 (Access), 1 (Certificate), 2 (Intermediate) and 3 (Honours). If you are entering the first year of a pathway you will initially be studying modules at Level 1. Following a modular programme

• Before you join the pathway you can map previous study and experience against the modules within the pathway and determine if you have already achieved some of the learning; this can lead to accreditation of this previous learning. • You can decide (where choice is allowed) which of the modules you would most like to study; • You can experience a range of assessment types and learn more about your own skills and abilities

• As you pass each module you will have accumulated credit which evidences your achievements to date and can be useful to demonstrate your progress to employers. See also the Anglia Language Programme page for details on foreign language modules.

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Key University Dates and Deadlines The University Day

The University day begins, for teaching purposes, at 9.00am and runs until 9.00pm. If you are a full-time student, it is expected that you should be available to attend any classes within this time-span. Wherever possible, major lectures are scheduled before 6.00pm, but classes can, and do, run up to 9.00pm. All timetabled sessions should begin promptly on the hour, and finish promptly no later than ten minutes before the hour. This arrangement is to ensure, as far as possible, that classes are not disrupted by late arrivals. Whilst every effort will be made to accommodate your circumstances, nothing can be guaranteed, and so you must be prepared to make any special arrangements which might be necessary to enable you to attend for the whole day (9.00am to 9.00pm) if necessary.

The University Year

Anglia Ruskin University’s Academic Year for most Undergraduate students is 36 weeks long; the year is divided into two semesters, each semester lasts 18 weeks, but teaching is only normally delivered in 12 weeks. For students in the Faculty of Education and the Faculty of Health and Social Care there is a different pattern of teaching – for further details please see the course booklets. If you need any further information, please contact your Faculty Office for details.

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Semester Dates 2009/2010 Full Academic Year: Monday 14th September 2009 – Friday 2nd July 2010

Semester one

Semester Two (08/09) Re-sit Examinations

Week beginning Monday 24th August 2009

Semester One Starts

Monday 31st August 2009

Semester One teaching starts

Monday 21st September 2009

Semester One teaching finishes

Friday 11th December 2009

Christmas Vacation

Monday 14th December 2009 – Friday 1st January 2010

Semester resumes following Vacation

Monday 4th January 2010

Semester One examinations

weeks beginning Monday 4th January 2010 & Monday 11th January 2010

Semester One finishes

Friday 22nd January 2010

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Semester Dates 2009/2010 (cont.) Semester two

Semester Two Starts

Monday 25th January 2010

Semester Two teaching starts

Monday 25th January 2010

Easter Vacation

From Monday 29th March 2010 until Friday 9th April 2010

Semester One (09/10) Re-sit Examinations

Week beginning Monday 12th April 2010

Semester resumes following Vacation

Monday 19th April 2010

Semester Two teaching finishes

Friday 7th May 2010

Semester Two examinations

Weeks beginning Tuesday 26th May 2010 & Monday 31st May 2010

Semester Two finishes

Friday 18th June 2010

Academic Year Finishes

Friday 2nd July 2010

NB: There may be some variation in the above semester dates for some student intakes in the Faculties of Health & Social Care and Education, depending on your start date, please consult your Faculty Office for more information.

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Other Useful University Publications/Sources of Information There are plenty of sources of information in any institution. The trick is to know where they are. 1. This Handbook describes how Anglia Ruskin University’s undergraduate programmes operate, who runs them and the University’s policies on key issues. 2. Assessment Regulations. This booklet will be given to you as part of your Welcome. It contains all the important regulations which affect assessment and is drawn from other bulkier university documents. You can access these regulations online via the Curriculum website: http://www.anglia.ac.uk/keydocuments

3. Rules, Regulations and Procedures for Students (the ‘Rules and Regs’), which you should also receive in CD-ROM format during your Welcome. These are also available online via the Secretary and Clerk’s webpages: http://www.anglia.ac.uk/keydocuments

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Other Useful University Publications/Sources of Information (cont.) 4. The Student Guide is prepared by Admissions and is available online as part of your pre-arrival information. It has a broad remit and is particularly strong on the practical side of student life. 5. Individual Faculties may produce Handbooks with information specific to their areas. You may receive these during your Welcome or via Faculty Offices. 6. You can find information about the compulsory and designated (optional) modules for your pathway by accessing the online module catalogue: www.anglia.ac.uk/modulecatalogue. You’ll also find useful information to help you choose your modules and can access more detailed information about each module by following links through to the Module Definition Forms (MDFs). 7. For Your Information – the essential source of information for students at Anglia Ruskin University. This is a new publication launched in the 2007/2008 academic year. For further details contact Student Services on 0845 196 2415 or call in at Helmore 232, Cambridge campus. Back

copies are also available via the following link:

www.anglia.ac.uk/anet/students/publications/ index.phtml

8. Useful information about timetabling processes and copies of the full campus timetable can be found online at www.anglia.ac.uk/timetabling 9. The exams timetable is available online prior to each exam period at www.anglia.ac.uk/exams

10. The Guide for New International Students produced by International Student Support provides information specific to international students including student visa extensions, working and health entitlements in the UK.

Finally, don’t forget that if the written word doesn’t help, there are people you can ask.

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Regional University Partnership To enable students to achieve university-level qualifications close to home, Anglia Ruskin University programmes are offered principally at approved centres in Essex, Cambridgeshire and Norfolk.

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Smoking Smoking is prohibited in all buildings under the control of our University. Since July 2007 this existing University regulation has been strengthened by legislation. There are designated and signposted smoking areas on campuses, please restrict smoking to these areas.

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Student ID Card Your Student ID card is produced by the i-centre and has your photograph and your student number on the front. This card, (which is the same size as a credit card,) and number are personal to you. Not only is it identification and proof that you are registered for an award at Anglia Ruskin, it is also needed for you to obtain access to the library, computer services, to your examinations and if you want to personally pick up your results. All your University computer and manual records have to have your Student ID number entered and if you want any information that is held, you will have to produce your card. Please note that you will be refused admission to an examination if you do not have your Student ID card with you. It is therefore very important that you look after this card. If you do lose it, a duplicate must be obtained from the i-centre, for which you will have to pay.

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Academic Discipline offence, we impose an appropriate and fair penalty. If you deny the alleged assessment offence, you will have the opportunity to put your case to a Panel of the Committee for Inquiry and Review which is our University’s body for dealing with academic discipline. You can bring a friend to the hearing, and it is a good idea to do so, and there will be a student member of the Panel. The President of the Students’ Union will be present at the hearing unless you request otherwise. Full details about all this are in section 10 of the Assessment Regulations which you receive at initial registration and are accessible via the following link: http://www.anglia.ac.uk/keydocuments

We define an assessment offence as trying to gain unfair academic advantage in the assessment process for yourself or for another student or students. If we think you have committed an assessment offence, we will investigate at Faculty level and if we find that there is a case to answer and you admit to the

Other (non-academic) discipline issues are handled by the Student Discipline Committee and you will find its procedures in the Rules, Regulations and Procedures for Students, which are accessible via the following link: http://www.anglia.ac.uk/keydocuments

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Academic Guidance and Advice Throughout your programme at Anglia Ruskin University you will be able to obtain guidance and advice about your studies from academic staff with various titles. These will include: Your Programme Leader who will give guidance about the content and structure of your programme, as well as your eligibility to progress to the next stages of your programme. They will be available for consultation during their ‘office hours’ which are usually displayed on office doors. During module planning weeks they will advertise meetings and set times when you can contact them. In some instances you may be referred to the Module Leader for guidance on a specific module. Your Head of Department can advise you about the suitability of modules outside your area of study which you may wish to include in your programme. Your Personal Tutor who you will meet early in your studies.

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Academic Guidance and Advice (cont.) AP(E)L Advisers within each Faculty can advise you about claiming credit for previously completed courses, or previous appropriate experience and can advise you on negotiating individual programmes of study and transferring credit for modules already studied at the University. Directors of Studies – each Faculty has a Director of Studies who is responsible for students’ programmes. Student Advisers – can give you general advice on a wide range of issues and can refer you to the right person if you need specialised advice.

Sources of Information for Academic Guidance

The online module catalogue (www.anglia.ac.uk/modulecatalogue) includes Forward Planners for each pathway, which list compulsory modules and any choice of designated modules available to you. You will be expected to consult the module catalogue during Module Planning Weeks. Curriculum Website: http://web.anglia.ac.uk/curriculum/sections.phtml which tells you about Anglia Ruskin’s curriculum. At Cambridge Student Services, located in Hel 333 and Hel 341, we also have a number of publications which relate to other courses, careers guidance etc. At Chelmsford there are similar facilities in Student Services, 2nd floor Tindal Building.

There are also many published sources of information which will help to give you appropriate advice. These include: Programme Literature which gives details of your programme of study and explains the specific rules for selecting modules for your programme

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Anglia Ruskin Language Programme The Anglia Language Programme (ALP) provides exciting opportunities for students to acquire vital communication skills in foreign languages. The 15credit modules involve about 150 hours of learning over a semester with two hours a week class contact plus up to four hours of private or self-access study. ALP modules are offered at different levels, from absolute beginners through to advanced. Experienced staff ensure that students start at the appropriate level and improve their existing language skills.

Which Languages?

“The fact is, businesses are looking for employees with language skills. As globalisation accelerates, the ability to communicate internationally is becoming a pre-requisite for success.” - Miles Templeman, Director General, Institute of Directors.

A wide range of languages are available, with some variation from campus to campus. In Cambridge you can study French, German, Italian, Japanese, Russian or Spanish. In Chelmsford you can study French, German or Spanish (and other languages, subject to demand). On the Cambridge campus you can also study Intercultural Awareness which develops interpersonal communication skills with people from other cultures. Whichever language or languages you choose, language learning will also provide insights

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Anglia Ruskin Language Programme (cont.) into social, cultural and professional aspects of the countries where those languages are spoken. The transferable skills gained within all these modules will prove invaluable. You will enhance your communication skills and your ability to adapt to the changing world of work, thus making you more employable.

English Language Support for International Students

At Anglia Ruskin University we are conscious of the need to support students throughout their time of study with us. As part of this support we arrange a series of English language evaluations during Freshers’ week. All new international students, whose first language is not English, are required to take an English language evaluation. Both campuses offer Academic English modules. English for Study 1 and 2 are there to help International students, to develop their academic English skills including seminar participation, notetaking and essay-writing. The Business English

modules 1-6 are in place to support international students taking business related degrees. All the English Language support modules are designed to improve students’ ability to deal with their main subject area. If you miss this evaluation or feel that you would benefit from taking more English language as part of your studies you should contact your Student Adviser as soon as possible so that the necessary arrangements can be made to help you. Please note that if you are participating in a dual award programme or transferring into the final year of a Business degree from a European partner institution any English language modules will be timetabled for you automatically. Contact: Annie Morgan-James ext 2696 Annie.Morgan-James@anglia.ac.uk Vanessa Chillemi ext 2150 Vanessa.Chillemi@anglia.ac.uk

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Attendance Anglia Ruskin has a formal obligation to satisfy itself that students participate in its modules, and lecturers are asked to report consistent student absence to the relevant Faculty Office. Attendance is important as our University has a responsibility towards those bodies which disburse public financial support, and because non-attendance can affect your progress. If you are an international student in possession of a student visa, the immigration authorities in the UK require you to be in regular attendance – this is a compulsory requirement of your student visa. From the academic year 2008/9, we will have been required to report any student visa holder who does not meet the attendance requirement and who does not have a valid, documented reason.

Absence – Notification of

If you are unable to attend because of illness or other valid cause, it is very important that you let your Faculty Office know as soon as you can. Please telephone as near to 9am as possible. Each Office will log your absence and inform all your tutors.

This is important for a number of reasons: It enables us to discharge our responsibility to monitor attendance as explained above; it is a courtesy to your tutors and fellow students to let them know that you will not be present; and prompt notification can be crucial if there are assessment problems. If you have to be away for more than a day or two, you should contact your Faculty Office to explain the position. An absence of more than a week should be supported by other evidence, normally by a medical certificate. Please address all evidence relating to absence to your Faculty Office in the first instance; each office will inform your tutors and will then file your documentation. If you are absent from your course due to a reason related to a disability or medical condition, in addition to contacting your Faculty Office, you are also advised to contact the Learning Support Team in Student Services, as they may be able to offer further support and advice.

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Attendance (cont.) Hospitalisation and Extended Periods of Absence

If you have to go into hospital, or you are likely to be away for an extended period, for instance as a result of an accident, you should contact your course administrator in the Faculty Office who will ensure that your Programme Leader(s) are informed. If your studies are going to be affected in any way, you may need to complete a Mitigating Circumstances Form to cover any affected outstanding assessment. Obviously, you will need to produce supporting documentation to accompany this form. Your Student Adviser can discuss this requirement with you. Your Programme Leader will contact you (and may visit you if appropriate) to discuss this and to ensure that your recovery is not jeopardised by any worries concerning work likely to be outstanding due to your absence.

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Changing your Mind (Changing your Pathway) You should speak to your Student Adviser or the Programme Leader(s) for the course you are taking to see if your needs can be accommodated within your current programme. If you want to make significant changes to your course, your Programme Leader will be able to put you in touch with a member of staff to advise you on the feasibility of transferring to the new subject area, and the modules which you may be able to transfer to the new programme. Such a change may require you to take additional compulsory modules

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Changing your Mind (Thinking of Leaving?) If you feel uncertain about continuing at Anglia Ruskin, it is important that you talk it through with your Programme Leader, a Student Adviser, Careers Adviser, International Student Adviser or a Counsellor. It may be, for example, that you need time to adjust to a new and unfamiliar lifestyle. Neither tutors, nor counsellors will attempt to persuade you to stay on your programme, but will help you make your own decision. You should be aware that there are a number of options available to you, rather than just leaving your course. You could intermit – this is where you take a break from your studies with the intention of returning at a later date, or you could change your pathway to one which is more suitable. All these options can be discussed if you take the time to see a Student Adviser, your Programme Leader or a member of the Student Services Team. They will be able to advise you on the correct procedure to take. You should make your decision as early as possible in your course as this may affect your future entitlement

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Changing your Mind (Thinking of Leaving?) (cont.) to financial support. More information about the financial implications of leaving your course can be obtained from the Student Adviser (Financial Aid) in Student Services. If you want information about transferring to another course/college then there is the Careers and Employability Service in Student Services who can help. If you decide to leave, please do not just walk out. You need to obtain a leaving form from the i-centre which must be signed by a Student Adviser or Programme Leader so that we can arrange for your fees, loan/grant to be cancelled. If you have any books on loan from the library, or are in possession of any University equipment or property, please make sure you return these – it will save you and us a lot of unnecessary letters and telephone calls.

understand the possible implications for your student visa to avoid any immigration problems in the future. From April 2009 we will have been required to inform the Immigration Authorities in the UK of any student in possession of a student visa who has withdrawn or is intermitting from their studies with us. However, before making any decision about your future at Anglia Ruskin it is essential that you have obtained appropriate advice.

If you are an international student in possession of a student visa, you should make an appointment to see an International Student Adviser before submitting your withdrawal form. It is important that you fully

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Collection of Marked Assignments Shortage of storage space means that all marked assignments, apart from dissertations, have to be destroyed if you do not collect them. We keep them for six weeks after the Semester One Awards Boards, and the Semester Two assignments are kept until the end of the second teaching week of the following semester. Lecturers generally spend a great deal of time providing you with feedback on coversheets and on assignments themselves, so it is frustrating for them, and a real loss for students, that we have to destroy many assignments each year because they have not been collected. Please take the trouble to collect your marked work. Your marked assignments can be collected twenty working days after the deadline date you submitted them. Normally you will collect from the Faculty Office, sometimes from the lecturer who marked your work. If you don’t collect your work, it is sent to the i-centre and it can still be collected there up to the date when we have to dispose of it.

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Complaints If you have a complaint against a member of Anglia Ruskin staff or a particular department, we encourage you to report it. The procedure for doing so is outlined in the ‘Grey Book’ or ‘Rules, Regulations and Procedures for Students’ CD. These can also be found on the Anglia Ruskin website at: http://www.anglia.ac.uk/keydocuments The details can be found in the section ‘Student Complaints Procedure’. Complaints are dealt with by the responsible senior manager since s/he is best placed to resolve the issue speedily and offer redress if appropriate. There are deadlines built in to the procedure to ensure that your complaint is resolved as quickly as possible. The Anglia Ruskin Students’ Union Advice Service is available to students who may want advice on complaints. They have produced a step-by-step guide entitled ‘Complaints’ which is available from the Anglia Ruskin SU offices on both campuses.

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Equality and Diversity at Anglia Ruskin Anglia Ruskin University is committed to ensuring that while you are studying with us, you will benefit from a supportive learning environment, one which is free from harassment, bullying, discrimination and other kinds of unacceptable behaviour. This cannot happen by itself, however. We all have a contribution to make, by treating those with whom we come into contact with dignity, courtesy and respect, and expecting similar treatment in return. We hope the following will help you to help us achieve that aim. We have an Equality and Diversity Group chaired by the Deputy Vice Chancellor, HR and Student Experience, which includes representatives from the Students’ Union. Please take a few minutes to familiarise yourself with the equality policies relating to students (summarised below). For the full texts of these, and to access a wide range of on-line sources of information and support, why not visit our Equality and Diversity web pages: www.anglia.ac.uk/equalops

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Equality and Diversity at Anglia Ruskin (cont.) Equality in the curriculum

Throughout the learning and teaching experience at Anglia Ruskin University, we subscribe to the key principle that all students are individuals with an equal right to education albeit with different learning and teaching needs. We aim to meet these needs in various ways: 1. By providing an inclusive curriculum that incorporates a range of learning and teaching styles, communication methods, relevant and appropriate course materials and reading lists, tutorial support when needed, and alternative assessment methods when required.

2. By ensuring that the language and behaviour of staff and students is based on respect for the dignity of the individual, and is not demeaning on grounds of race, nationality, gender, sexuality, disability, religion, age, or other personal characteristic. Sometimes, the fear of giving offence or being accused of prejudice can inhibit academic debate and discussion. Sensitive use of appropriate language can enable those discussions to happen.

3. By encouraging students to be aware of and to discuss their individual learning needs with student services staff, module leaders, pathway leaders and student advisers. 4. By advising teaching staff of students’ specific learning needs, where these have been identified and agreed with the student. 5. By providing support for students with identified learning needs.

6. By providing support and training for teaching staff in meeting students’ learning needs. 7. By actively and systematically seeking constructive feedback from students using a variety of means, including but not limited to student questionnaires and module / pathway evaluation forms. This, together with analysis of quantitative data, will enable us to monitor overall effectiveness.

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Equality and Diversity at Anglia Ruskin (cont.) Anglia Ruskin’s equality policies

Valuing Diversity and Promoting Equality is the overarching statement of our commitment to ensuring we maximise the potential of all our staff and students, and to equip students for life in a multicultural and diverse society. The aim of the policy is to provide a supportive environment in which to work and study, and where we will treat each other with dignity, courtesy and respect. This policy is supported by: Combined Equality Scheme and Action Plan, which builds on our earlier race equality policy and action plan and now incorporates how we are meeting our positive public duties in respect of race, disability, and gender equality, in all aspects of University life. Dignity at Work and Study Policy and Procedures for Staff and Students, which states what is, and what is not considered acceptable behaviour at work and at study. This policy was updated in October 2005, and includes revised sections on harassment

and bullying, with web links to additional sources of advice and support. It includes practical guidance in the event a student or member of staff experiences: • harassment on grounds of race, nationality, gender, disability, sexual orientation, religion or belief, age, or other personal characteristic; • bullying;

• victimisation; or

• any other form of unacceptable or offensive behaviour.

A short booklet entitled ‘Treating People with Dignity, Courtesy and Respect’, summarising the main points of this policy, is issued to all staff. The Students’ Union produce a companion leaflet, ‘Dignity at Study’, for students. Our other equality policies relate primarily to staff, and include Employment of Disabled People and Flexible Working.

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Extra Opportunities In addition to our formal curriculum, Anglia Ruskin University offers its students a wide selection of self development activities that form part of the extended curriculum. These activities are intended to allow students the opportunity to enrich their educational experience. During the course of the academic year students will be able to take part in various training opportunities through the Careers and Employability Service on their campus. You can also enhance your career opportunities by becoming a Student Mentor to local year nine school children, get involved in the Employer Mentoring scheme which aims to help second year students identify and develop their personal skills with the individual support of a relevant employer, or gain experience from volunteering in an area related to your studies, including overseas options. Remember that employers value evidence of extra curricular activities; our extended curriculum will give you plenty of options and will help you to strengthen your all-important Curriculum Vitae. Why not visit the Community Engagement and Development web site to

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Extra Opportunities (cont.) see what other opportunities are available to you www.anglia.ac.uk/studentdevelopment For more information about Student Development please contact the Community Development Office on 0845 196 2776 (Cambridge) or 0845 196 3826 (Chelmsford), email: tara.white@anglia.ac.uk For more information about Employer Mentoring please contact: CAMBRIDGE: Katie Morris – 0845 196 2541, email: katie.morris@anglia.ac.uk CHELMSFORD: Jan Haldane – 0845 196 4273, email: jan.haldane@anglia.ac.uk

Students as Mentors Scheme

In recent years mentoring has gathered momentum world-wide and for the past seven years Anglia Ruskin students have made a remarkable contribution towards this growing phenomenon. The Students as Mentors scheme involves Anglia Ruskin students going into local schools to work with young people on a oneto-one basis to give guidance, support and assistance with the aim of raising young people’s aspirations. The scheme provides Anglia Ruskin students with the opportunity to develop sustained personal relationships with secondary school pupils thus establishing an open, caring and comfortable atmosphere in which to discuss concerns about school life. Apart from having a positive effect on the social and educational development of young people, mentors will acquire communication and organisational skills while at the same time gaining vital work experience. Details available from the Community Engagement and Development website at: www.anglia.ac.uk/studentdevelopment

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Extra Opportunities (cont.) Volunteering

Do you want to boost your employability? Do you want to gain work experience and personal development skills through new volunteering opportunities? Through funding from the Higher Education Active Community Fund, Anglia Ruskin is continuing to develop volunteering and community activity for both staff and students. The Community Development Office can provide you with an exciting opportunity to volunteer in your local community. By volunteering you could build upon your personal skills, gain real work experience and broaden your perspectives whilst benefiting the local community: combined with academic qualifications this is likely to have a great positive effect on your ‘Employability’. Every volunteer will receive an Anglia Ruskin participation certificate.

specialist training will be provided at no cost to you. All that most organisations ask for is enthusiasm and commitment. For more information please contact the Community Development Office on: Cambridge: 0845 196 2776, Helmore 108 Email: volunteercam@anglia.ac.uk Chelmsford: 0845 196 3826, Faculty Building 008 Email: volunteerchel@anglia.ac.uk

Anyone can volunteer, and the amount of time you give is entirely up to you. In most cases you do not need experience, and where specific skills are required

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Graduate Skills As a student on a degree programme you are expected to develop a wide range of skills and attributes that will equip you for entry into the graduate job market. Whatever your subject of study, you will be given the opportunity to build a portfolio of generic skills – those that are common across all degree-level study and often referred to as transferable skills because they are also work related competencies – and discipline-specific skills – those relevant for expertise in a particular subject area and often required for specific types of employment. Most employers of graduates select their recruits on the basis of a broadly similar set of generic or transferable skills and have agreed that university degree programmes provide these at the appropriate level. They include the following: Core Transferable Skills: • Communication skills – (written and oral)

• Inter-personal skills (team-working, adaptability, helping others)

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Graduate Skills (cont.) • Organisational skills – (time-management, working independently)

• Intellectual skills – (critical, analytical, synthesising, problem-solving) • Basic numeracy skills – (data handling, statistical skills)

• Computer literacy skills – (using standard software packages and electronic resources)

In addition, employers regard certain specialised skills as highly desirable, such as those that are acquired either through specific courses or developed through a range of other routes: Secondary Specialised Skills: • Foreign language skills • Research skills

Support for Skills Development

Over the period of your course, you will develop most, if not all, of the core transferable skills to some degree, and this will help you to become more employable. Anglia Ruskin has a strong commitment to improving your employability, as can be seen in the wide range of facilities that are provided to support skills development: Formal: • The integration within courses of a set of Generic Learning Outcomes that relate to the core transferable skills required by most graduate employers.

• Personal Development Planning (PDP), involving the creation of an individual progress file, is a key tool in the process of graduate development Informal:

• Part-time, temporary work through the Employment Bureau

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Graduate Skills (cont.) • Vacation work experience, national and international through the Careers and Employability Service • Volunteering opportunities locally through the Community Development Office

• Employer Mentoring Scheme through the Careers and Employability Service

Learning Outcomes

These are learning outcomes that relate to the core transferable skills often sought by employers of graduates, so are skills that it is very much in your interest to acquire. These outcomes are integrated into Anglia Ruskin courses.

• Student Mentoring Scheme locally through the Community Development Office

• Study skills sessions through Learning Support • Career planning through the Careers and Employability Service

Our University aims to provide you with an experience that will enhance your personal profile and you are strongly encouraged to take advantage of all the opportunities and support mechanisms that are on offer.

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Graduation Ceremonies Degrees and Diplomas are conferred at a congregation of members of Anglia Ruskin University at Graduation Ceremonies normally held each year in Cambridge and Chelmsford. Students will receive notification regarding ceremonies via e-Vision accounts and will be asked to confirm attendance and to order guest tickets on-line.

International Student Adviser. Similarly, if relatives would like to attend your graduation ceremony, the International Student Advisers can provide documentation to assist relatives with the process of obtaining a visitor’s visa from their home country.

Attendance at the Graduation Ceremonies is not compulsory and non attendance does not affect the awarding of a degree or diploma. All students will be sent their final award certificate by recorded delivery within eight weeks of the Awards Board agreeing their final award. Certificates will be posted out to students at their permanent home address. Please make sure the we have your up-to-date permanent home address. If you are an international student and need to extend your visa to enable you to attend your graduation ceremony, please make an appointment with an

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Opportunities to Study Abroad Have you ever considered studying abroad? Our University offers undergraduate students the opportunity to study at a partner university overseas for one semester on an exchange programme. Your period of study abroad would be recognised as part of your course, with both credits and grades transferred. We have arrangements with over 50 institutions in other European countries, North America and Malaysia. The experience of spending a period of study abroad can give you considerable academic and career advantages. If you have any questions regarding the possibility of studying abroad, please email studyabroad@anglia.ac.uk Please note that the links we have with each partner university are made with a particular department and are usually only appropriate for students studying on a particular pathway.

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Personal Development Planning (PDP) What is Personal Development Planning?

Personal Development Planning (PDP) is part of the Progress File initiative introduced across all UK Universities, which aims to ensure that all undergraduate students are given the opportunity to engage in planning to support effective personal, educational and career progression. Anglia Ruskin has introduced a Personal Development Portfolio to support your personal development planning. This portfolio is available to download from the web, and can be completed either on a computer or in hard copy. An online portfolio is under consideration. Your Personal Development Portfolio is your personal record. In designing it, we have tried to help you record your skills and achievements in a way that we believe will be helpful for you – in particular to meet the requirements of potential employers. However, in the end, this process has to work for you, so you need to take it and make it your own.

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Personal Development Planning (PDP) (cont.) Why are universities investing time and energy in this initiative? The Vice Chancellor wrote this in his introduction to the Anglia Ruskin Personal Development Portfolio:

"Through the Personal Development Portfolio we encourage you to focus on a range of skills not necessarily directly related to your degree. Why do we do this? The reason is that those employers who take on new graduates are not only interested in your degree but are looking for evidence that you have a range of other skills which will make you a valued member of their workforce. 60% of graduates will enter jobs that are not related directly to their degree subject so clearly your subject knowledge is not the only thing employers are after. For this reason, we are doing all we can to help our students to ensure that they can convince employers and others that they have the keys skills that are being looked for, such as teamworking or problem-solving. Some of the evidence for this will indeed come from activities you undertake during your studies. But you will also want to record the evidence for skills such as team-working from what you do outside your university studies.

'Personal development' is just that - ‘personal’ - so it is up to you to find appropriate evidence from your own experience."

What will I have to do?

As part of your academic programme you will be encouraged to engage in personal development planning to help you get the most out of your course and also to plan ahead for what you want to do after your degree. Your Programme Leaders will explain the precise form that PDP on your programme will take but it is likely to include aspects such as developing and updating a personal development plan; monitoring your progress against a range of subject and generic/transferable skills and developing/updating a CV. Engagement in this process should help you feel more in control of your development over the course of your study programme and also help you to become more focussed about your future plans.

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Personal Development Planning (PDP) (cont.) Take a few moments to look around the PDP resource website. The structure of the site reflects the elements of the portfolio document that we provide for you to record your personal development in six main skills areas. http://www.anglia.ac.uk/pdp This website has been designed to help you to make effective use of all of your skills and experience whilst at Anglia Ruskin, not just focussing on the academic side of your degree studies.

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Personal Tutors We strongly believe that you should have a named member of our academic staff who will have a particular responsibility for your well-being, particularly in the early weeks of your studies. We will therefore give you the name of your Personal Tutor as part of our welcome programme, and your Personal Tutor will arrange to meet you early on and certainly within your first four weeks. We also have a leaflet which fully explains the role of the Personal Tutor. Personal Tutors are there to support you during your studies at Anglia Ruskin so it is important that you discuss your progress with them and mention any problems which may affect your work. They are there to make sure that you get off to a good start, particularly in relation to your course, and they will make sure that you know where to go for specialist advice e.g. from your Student Adviser, your Programme Leader, or our Careers, Student Money Advice or Counselling teams.

When you first meet your tutor you may be asked to complete a study skills self-assessment. This will help you to identify the skills which you will need in order to complete your first year of study at Anglia Ruskin successfully. Your tutor will advise you on where you can get extra support for any skills which you need to improve. You should review your progress with these skills at each meeting with your tutor during your first year of study. Aim to meet your tutor at least twice during the first semester and once in the second semester. All our academic staff are available for students to book appointments or sometimes to just “drop in” for at least three hours each week, so you should have no trouble contacting your Personal Tutor. If you do have any problems, speak to the relevant Faculty Office; they can pass on messages or tell you when staff will be available. If the relationship between you and your Personal Tutor does not work, contact your Faculty Office and they will tell you who to contact to arrange a change of tutor. You will not be asked to give reasons for the change.

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Release of Marks and Grades consistent with good practice. Each student has the right to know his or her individual unratified mark or grade but not those of other students. ‘Unratified’ means that the mark has not yet been approved by the Departmental Assessment Panel (DAP) and is therefore subject to any changes recommended by that panel.

This policy applies to all programmes leading to awards validated at Anglia Ruskin (including those at all other institutions running courses leading to Anglia Ruskin awards). It also applies to programmes taught within Anglia Ruskin, validated or accredited by external bodies except where the external body explicitly states otherwise. Anglia Ruskin’s philosophy is that it is appropriate to disclose as much assessment information to students registered on its programmes and awards as is

It is the student’s responsibility to retain all marked assignments and other assessed work until their award has been conferred. This may be a considerable period of time, but this is to allow external assessors to moderate assignments and for Awards Boards to complete the assessment processes in full. Please be aware that it is University policy that in no circumstances will results be given over the telephone, mainly to respect confidentiality, but also to avoid misunderstandings. If you wish to pick up your results in person you must bring and show your SID card, as this is the only form of identification we will accept. If you have lost your card it is your responsibility to get a replacement from the i-centre.

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Requirement for an Honours Degree

The table on the next page shows how many credits you will need to complete in order to achieve an Honours degree. We have also included the requirements for our other undergraduate awards so that you can see how they relate to each other. Our modules are credit-rated at different levels and the table below tells you what the minimum requirement is at each level. There is one general requirement for all Honours awards: you will have to complete a Major Project which will be student-managed rather than tutor-led, and this module will be worth a minimum of 30 credits.

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Requirement for an Honours Degree (cont.) Award

Undergraduate (in level)

Total Credit for Award (i)

Honours Degree1

3602

Foundation Degree1

240

Ordinary Degree1

Diploma of Higher Education1 Higher National Diploma1

Higher National Certificate1

Certificate of Education1

Certificate of Higher Education

Professional Graduate Certificate in Education (PGCE: Level 3)

Level 3 at least

(iii)

(iv)

(v)

1203

1204

1205

1203

1204

240

1203

240

1203

150

1203

120

1203

120

University Diploma

60–1207

Access Certificate

60–1207

Key to diagram on next page

Level 2 at least

1203

90–1207

University Certificate

(ii)

Level 1 at least

300

Graduate Diploma

Graduate Certificate

Level 0 not more than

1204 1204 30

1206 90-120

60–75

60–105

1204

60-120

60-105

60-120

60-75

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Requirement for an Honours Degree (cont.) From the Academic Regulations 2009

3 4 5

The normal structure of these awards comprises credits from more than one level. Exceptionally and subject to Senate approval on an individual basis at the academic approval stage, the subtotals of credit for each level indicated in the above table may be less than stated, with the reduced amount replaced by the same volume of credit from a higher level(s) (notwithstanding the other permitted variations detailed below)

An Honours degree can comprise 480 credits for (i) language pathways containing a one year period of study abroad and (ii) pathways containing a work placement sandwich year. The additional 120 credits are designated as “P” credits (see Regulation 2.3) May include no more than 15 credits at Level 0

May include up to 45 credits at Level 4

Exceptions to the upper credit limit may be granted at the academic approval stage, subject to Senate approval on an individual basis [e.g. MA Music Therapy]

To facilitate such choice our University produces module catalogues on an annual basis to show which modules are available to select. Please always bear in mind that some modules have pre and co-requisites which have to be met and some modules are not suitable for all students – these should be clearly marked in the catalogue. For information, the catalogues can be found on the web at: http://anglia.ac.uk/modulecatalogue

May include no more than 15 credits at level 1 May include no more than 15 credits at level 1 or 2

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Student Representation The workings of the University through its many committees may seem remote from your everyday studies and nothing to do with you personally. However, the input from students who represent their peers is essential if the concerns of students are to reach the ears of those who can take action. The Students’ Union represents your views on a number of University committees but there are also places for students who are elected to voice student concerns to the Senior Managers, academics and administrators of the University. Your Programme Leader should ask if you are interested in being a Student Representative and arrange an election. Every cohort of every pathway should have its own Student Representative and any student can stand: this applies whether you are full time, part time, undergraduate or postgraduate. These representatives’ primary role is to sit on Programme Committees which oversee the work of Programmes (groups of pathways which are similar to, or related to, yours) and normally meet once per semester. They are charged with achieving

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Student Representation (cont.) the Programme’s outcomes, policy, aims and objectives; overseeing any reporting subcommittees; maintaining academic standards; agreeing an annual Programme report; preparing and approving information about the Programme resources. Membership includes ‘a representative sample of students’ depending on the overall number of students. Students are also represented on the University’s Senate and other major committees. Representation is often by Officers of the Students’ Union but several committees also have places for Student Representatives.

What can I do?

If you are interested in representing your peers, stand in the elections to become a Student Representative. Not only is this a fantastic opportunity to have your say but also helps you to develop a whole range of transferable skills which will enhance your employability.

If you would like to find out more about what is involved in becoming a Student Representative, the contact details for the Students’ Union staff who will be able to give you this information are: Cambridge: Laura Holman, Student Representative Co-ordinator l.holman@angliastudent.com Chelmsford: Debbie Phillipson, Student Representative Co-ordinator d.phillipson@angliastudent.com Fulbourn: Chrissie Smith, Membership Services Administrator c.smith@angliastudent.com Peterborough: Alison Sutton, Membership Services Administrator a.sutton@angliastudent.com If you are elected as a Student Representative, the Students’ Union will contact you and invite you along to training sessions and forums. The above staff will also be on hand to help you in whatever way you need and effectively prepare you for meetings and committees. With so much now invested in your education, it pays to make your views heard.

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Students’ Union The Students’ Union is independent from the University, and exists to represent its students and its students’ views. We aim to be the voice of the students to the main university and beyond, and we support students throughout their academic studies. We are a democratic body steered by a committee of students and ex-students (sabbatical officers) responsible for many areas of student interest from sports activities to student welfare. The Students’ Union actively campaigns on behalf of the students to ensure they receive the best opportunities from improved teaching facilities to the price of student accommodation.

How do I join?

By registering as a student at Anglia Ruskin you automatically become a member of the Students’ Union, allowing you to use all of our facilities, and have access to the support of the Union throughout your time at Anglia Ruskin University. All students are represented by the Students’ Union whether you are

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Students’ Union (cont.) full-time, part-time, mature, international etc. By being a member of the Students’ Union you are also welcome, through a variety of voluntary meetings and forums, to have your say on issues that are important to you. The Students’ Union will represent students on an individual basis, such as during academic appeals, or collectively on issues such as student debt or accommodation. By becoming a member of the Students’ Union you are eligible to purchase an NUS Extra Student Card which entitles students to a range of discounts from high street stores and amenities including clothing/record shops, cinemas and nightclubs. We have a number of both commercial and non commercial services that run in both Chelmsford and Cambridge; these include an Advice Service, Bars, Shops, and Sports Clubs.

The Advice Service

The Advice Service provides free, confidential, independent advice for all students needing advice or support on any aspect of student life. Where possible, we will advise directly or provide students with the information required to get the right help. In Cambridge the Advice Service may be found on the first floor of Helmore (HEL 123). In Chelmsford it is located on the first floor of Tindal (TIN110). The Advice Service is open during core hours throughout teaching weeks. CAMBRIDGE: Email: cambs.advice@angliastudent.com CHELMSFORD: Email: essex.advice@angliastudent.com

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Students’ Union (cont.) Entertainments

In both Cambridge and Chelmsford we offer a regular entertainment programme with club nights, cheesy disco’s, comedy, live music, karaoke and club and society social events. The end of the academic year sees a Summer Ball in Cambridge & Chelmsford. These events are the highlight of the social calendar and help end the year with a bang!

The Student Newspaper – The Apex

The Students’ Union oversees the Student Newspaper, but ultimately it’s a paper for students by students to report and discuss issues affecting them. The Student Newspaper also exists to provide students with the opportunity to get involved with a newspaper and build a portfolio in anything from journalism and typesetting to photography and printing. The Union provides the training and support to give students valuable experience in the printing industry. The Student Newspaper covers University news, local and national news, current affairs, gossip, film and CD reviews, competitions and sport. The Student

Newspaper can be picked up completely free from around the campus and is delivered to all students in the halls of residence. It is also available at all the Regional Partner Colleges. We are always looking for people to write for the newspaper so if you think that you have what it takes to be a journalist, contact the editors on: 01223 460008 (Cambridge), 01245 258178 (Chelmsford) 01223 883260 (Peterborough), 01223 885965 (Fulbourn)

Clubs and Societies

A great way to become involved in student life and meet new friends is to join a club or society. The Students’ Union actively encourages the development of clubs and societies, and will support those students who wish to start up their own club. The Union has a large number of sports clubs and teams who have outstanding records of achievement both locally and nationally.

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Students’ Union (cont.) Sports Facilities

In conjunction with the Sports Department, the Students’ Union offers a wide range of sports facilities at the lowest possible prices. Both campuses provide an aerobics programme to fit around your studies and a fully equipped gym, whilst the Chelmsford Campus boasts a multi purpose indoor sports hall. The Cambridge Campus also has its own playing fields for both rugby and football. For details of campus specific facilities and services please visit www.angliastudent.com/studentactivities or the University webpages at www.anglia.ac.uk/sport

Shops

The SU runs shops in Cambridge & Chelmsford selling great value stationery, chocolate, coffee, newspapers, snacks and cold drinks. Each shop runs a meal deal to offer a great value grab and go lunch at the best possible price. Cambridge offers a wide range of art materials and both shops have an extensive range of Anglia Ruskin hoodies and clothing. The shops also sell international telephone cards and mobile phone top up cards.

Office Services

There are Students’ Union offices in Cambridge (Helmore 125), Chelmsford (Tindal 110), Fulbourn (next to student common room) and in Peterborough (Room 8). These provide convenient, onsite services including issuing NUS Extra cards, faxing, photocopying, selling stationery and branded hoodies, and providing support for clubs and societies.

Employment – Working for the Union

Many students have to work as well as study – the Students’ Union offers paid employment in a fun, informal environment that fits around your study commitments. There are opportunities within the bar, shop and front office in Cambridge and Chelmsford. Full training and support are provided. Pop into the Students’ Union offices for more details.

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Students’ Union (cont.) Who do I speak to when I get there?

When you arrive at University, if you need anyone to speak to come to the Union office and ask for one of the Sabbatical Officers: President Matt East Communications Lisa Poole Academic Affairs Emma McClendon Student Experience (Chelmsford) Maiken Andreasen Student Experience (Cambridge) Kelly Sweeney

FULBOURN: Victoria House, Capital Park, Fulbourn, CB21 5XA For more information on any aspect of the Students’ Union at Anglia Ruskin, visit our website at www.angliastudent.com

CAMBRIDGE: Hel 125, East Road, Cambridge CB1 1PT CHELMSFORD: The Student Centre at Tindal, 1st Floor, Rivermead Campus, Bishop Hall Lane, Chelmsford, CM1 1SQ PETERBOROUGH: Faculty of Health & Social Care, Room 8, Peterborough District Hospital, Educations Centre, Thorpe Road, Peterborough, PE3 6DA

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Timetabling The Timetabling team will automatically enrol you on your compulsory modules throughout your time at Anglia Ruskin and produce a personalised timetable for you each semester, which you access via e-Vision. If you are a first-year student (Level 1), the first 60 credits of your pathway are usually set in advance, other than if you wish to consider the option to select an Anglia Ruskin Language Programme module. Some pathways may offer limited choice in the first semester and you will be advised of this during Welcome. Once you receive your e-Vision login you’ll be able to access your personal timetable. Please check your timetable carefully. In addition to telling you where and when to attend classes, it is also a record of the modules for which you are enrolled and will therefore be assessed for. If you think your timetable is incorrect, it is essential that you contact a member of timetabling staff as soon as possible. If you wish to replace 15 credits of your programme

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Timetabling (cont.) with an Anglia Ruskin Language Programme module you will be given a Module Change form (URCoM) which has sections for adding and deleting modules. Once you have completed the form and it has been signed by the relevant Programme Leaders or a Student Adviser it must be returned to the Timetabling team so the timetable can be amended. It normally takes two working days to make the amendments to your timetable, which you can check via e-Vision. ** Please note- some pathways within the Faculty of Health and Social Care are not yet fully centrally timetabled so students studying these pathways will receive timetabling information from faculty staff.

Module Planning

After Semester One, slightly different arrangements apply. The Timetabling team will continue to enrol you on your compulsory modules, but you may have a

choice of designated (optional) modules. If this is the case, you will need to fill out a Module Planning Form (UR15/30) during Module Planning Weeks. Module Planning Weeks take place twice a year. In Semester One of your first year, Module Planning weeks (weeks 7 and 8) will be your chance to choose your designated modules for Semester Two (if you have a choice). After this, in April each year (weeks 7 and 8 of Semester 2) you will be asked to choose your designated modules for the whole of the next academic year. In November each year (weeks 7 and 8 of Semester One) you’ll have the chance to review your choices for the following semester, in case you need to make any last-minute changes. Lots of help is available to assist you with making your choices. Your department will offer academic advice and your Student Adviser will be able to assist you too. You can also find information about

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Timetabling (cont.) the compulsory and designated (optional) modules for your pathway by accessing the online module catalogue: www.anglia.ac.uk/modulecatalogue. This site includes useful information and guidance about the module planning process and also allows you to access more detailed information about the modules you’re interested in by providing links through to the Module Definition Forms (MDFs). To help you plan, a provisional version of next year’s timetable is published in time for module planning weeks. You can access this via the timetabling website: www.anglia.ac.uk/timetabling or via noticeboards. It is your responsibility to make sure that you choose modules which do not clash, so it’s important that you check the timetable. Some pathways offer designated modules on a two-yearly cycle, so you also need to check the timetable to make sure your chosen module(s) is being offered in the year you wish to take it. Don’t automatically assume it will be running!

Once you’ve made your choices, you need to fill out a Module Planning form. If you’re reviewing choices you’ve made previously and need to make a change, you’ll need to fill out a Change of Module form. All forms are available from the i-centre or your Student Adviser. Module Planning weeks will be well advertised, but if you need any advice or assistance, visit the i-centre or contact the Timetabling team or your Student Adviser. Once your choices have been recorded on the system, the computer schedules you onto your chosen modules, and allocates you to the appropriate lectures, seminars, etc. In some cases allocation to small groups is carried out at pathway level, but lectures are always centrally scheduled. For Semester One, timetables are normally released about a month before the start of teaching. Please look on the timetabling website: www.anglia.ac.uk/timetabling for the date when

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Timetabling (cont.) the timetables will be released. For Semester Two, they will be available at least a week before teaching starts. It is essential that you check your timetable and ensure it is correct because you will be assessed for the modules listed.

Finally some guidance on possible Timetabling problems:

• If your timetable is ‘wrong’ (e.g. you find yourself scheduled for modules that you didn’t choose) you must not simply amend it yourself by turning up at what you think are the ‘right’ classes. If you do so, you will continue to be enrolled on your timetabled modules. This means that you will automatically fail the module(s) you have abandoned (as you will have submitted no assessed work); and because you are not officially on the new one(s) you can’t pass it/them either! So, if you think a mistake has been made, you should contact the Timetabling

team, in order to complete the appropriate form (URCoM), after which your timetable will be amended. You will need to look on e-Vision for your new timetable.

• If you need to change groups within a module (e.g. to take part in sporting activities) you should clear this with the Module Leader and (if appropriate) the Lecturers for the groups you wish to leave and join. You will be asked to complete a Change of Seminar form, available from the i-centre or downloadable from the Timetabling website. You should be aware that requests to move to another group will not automatically be granted, as groups may become unbalanced as a result, and that proof of your reason for wanting to make such a change may be required. Don’t just make a verbal agreement to change seminars. Your Faculty Office needs to know where you are at any given time in case they have to contact you urgently, so it’s important that you fill out a seminar change form and make sure that your change has been officially registered.

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Timetabling (cont.) Once the Timetabling team receive your completed form, it takes about two days for the change to be implemented and you should then see your updated timetable on e-vision.

Our University regards changes to module enrolment at the beginning of a semester as highly exceptional so you should always make sure you do your Module Planning at the appropriate times. If exceptional circumstances require you to make a change at the beginning of the semester, please see your pathway/programme leader or Student Adviser for advice.

Modules may be added to your timetable until the end teaching week 2 and you may be permitted to delete a module until the end of teaching week 4. While students may withdraw from a module without having to justify their decision, Student Advisers/Pathway/ Programme Leaders (or their nominees) will require some sort of extenuating circumstances before permitting a substitute enrolment on to another module.

Circumstances might include: 1. Late cancellation of a module (e.g. because of staff change). 2. Failure (in the preceding semester) in a pre/ corequisite module to the one which it is desired to change.

3. Failure (in the preceding semester) in a module similar to the one which it is desired to change (e.g. a language).

4. Erroneous omission of a compulsory module, thus requiring the deletion of an optional module in order to permit the compulsory module to be added. 5. Change of award

6. The proposal for an Independent Learning Module is turned down and an alternative cannot be found. 7. In exceptional circumstances, following academic advice, in the light of factors of which the student could not reasonably have been aware at the normal Module Planning Point.

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Timetabling (cont.) If you wish to add or delete a module during the semester, you must have permission from your Student Adviser, pathway or programme leader and should fill out a Change of Module form which they must sign. Completed forms should be submitted to the i-centre and you should check your timetable to ensure the change has been made. It is not sufficient to be told by a Pathway/Programme Leader (or nominee) that a change is permissible. If you don’t follow the correct procedure for making a change, you won’t be officially registered on the module and may have difficulties at assessment time. For more information please visit the i-centre or contact the Timetabling team by e-mail: timetabling@anglia.ac.uk The Timetabling website features lots of useful general timetabling information: www.anglia.ac.uk/timetabling

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Work Experience Policy Work Based Learning Anglia Ruskin students include increasing numbers of people who are not only working but learning at work. We are now approving many Foundation Degrees which include specific learning centred on work. Foundation Degree students can and do go on to achieve honours degrees and postgraduate qualifications. Many people enter our degrees with credit gained through their work experience. We believe that employability skills are important to all our students and that these may be gained via paid and voluntary work. Our Personal Development Planning website http://www.anglia.ac.uk/pdp concentrates on helping students to reflect on their skills and to develop a portfolio of evidence to help in the process of applying for jobs.

Voluntary work is an important alternative to paid work and a good way to demonstrate to employers that those important employability skills have been achieved. For Volunteer Work Experience contact the Community Development Office: Cambridge – on 0845 196 2776, or email volunteercam@anglia.ac.uk Chelmsford – on 0845 196 3826, or email volunteerchel@anglia.ac.uk

All our awards include PDP within some modules. Some of our modules are entirely focused on learning at work or on making improvements in the workplace based on taught modules.

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University Accommodation Services Where to find University Accommodation Services: Cambridge campus:

By Post: University Accommodation Services, EAS 001, Anglia Ruskin University, East Road, Cambridge CB1 1PT By the time you receive this Handbook, we hope you will have resolved any accommodation difficulty you may have had, either independently or with help from University Accommodation Services (UAS). If you have made use of our facilities you will already know where to find us, but just in case, we have listed below the address, telephone and fax number of each office by campus. More detailed information about UAS is available on our web pages: www.anglia.ac.uk/housing

In Person: University Accommodation Services, Room 001, Easting’s Building, Cambridge Tel: 0845 196 2900 Fax: +44 (0)1223 417706 Email: cambaccom@anglia.ac.uk Opening Hours: Monday – Friday 10.00am – 5.00 pm (Except bank holidays) Chelmsford details on following page

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University Accommodation Services (cont.) Chelmsford campus: By Post: University Accommodation Services, Anglia Ruskin University, Bishop Hall Lane, Chelmsford, Essex CM1 1SQ In Person: University Accommodation Services, Ashby House, Rivermead Campus. Tel: 0845 196 3110 Email: essexaccom@anglia.ac.uk Opening Hours: Monday – Thursday 9.00 am – 5.00 pm Friday 9.00 am – 4.30 pm (Except bank holidays) UAS manage all owned and leased residential student accommodation and are here to support the safety, security and comfort of residents. On arrival in University managed accommodation you

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University Accommodation Services (cont.) will receive an “Information for Residents Handbook / Property Guide” which can be used as an information source throughout your stay. You will also be invited to a welcome event that includes valuable safety information and an opportunity to meet fellow residents.

Ongoing accommodation related support and assistance is available to you throughout your time at our University, including assisting you with finding accommodation for subsequent years of study.

If you have any queries on this, please come and talk to us, or email cambaccomm@anglia.ac.uk for Cambridge or essexaccomm@anglia.ac.uk for Chelmsford. UAS additionally provide a private sector house hunting service for students that we are unable to house, or who choose to live independently in private rented accommodation. This includes the management of an online “Studentpad” database of available properties. Detailed information is available on the UAS website or from accommodation office staff.

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Alumni office Keeping you in touch

Graduation may seem a long way off, but at that time you will become one of our Alumni – past students of Anglia Ruskin University. The Alumni Office is here to help facilitate this special new relationship and to help you get the most benefit possible from your links with us and each other. Membership of the Alumni Association is free and automatic upon graduation. Twice a year Aspects, the alumni magazine, is produced especially for our graduates. Filled with articles, news of alumni and information on your University, it is emailed out or can be viewed on the alumni website. The Alumni Office can also help you to trace student colleagues, organise reunions, promote your business on our webpage and much more. There are currently around 50,000 Anglia Ruskin alumni worldwide who are still in contact with us, so involvement after graduation can be both socially and professionally beneficial. Do visit the comprehensive alumni website to update us with any changes in your contact details and to

take advantage of the offers and services we provide. Then, if you would like any further details about the Alumni Association and the service we provide please do get in touch. Sue Jacobs (Alumni Officer), Sharon Wuyts and Ollie Salman (Alumni Assistants) make up the alumni team. They are based in International & Development Services, Rivermead Campus, Chelmsford. Contact: Telephone: 0845 196 4710 Email: alumni@anglia.ac.uk Web: www.anglia.ac.uk/alumni

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Anglia Assessment Unit problems, specific learning difficulties (such as dyslexia, dyspraxia, Aspergers Syndrome). We prepare recommendations to funding bodies about the level of support and any enabling technologies or ergonomic equipment that is required. Students who need extra resources to assist with their studies at university, for example equipment and academic support, may be eligible to receive the Disabled Students Allowance (DSA) from their funding body.

Located within Student Services in Helmore 333, on the Cambridge Campus, we carry out assessments for students with disabilities, including: physical disabilities, sensory impairments, long term emotional

The centre is well equipped with computer and other electronic devices and ergonomic equipment. Our highly experienced and friendly assessors can demonstrate specialist software and advise you on the latest developments in assistive technologies as part of your assessment for the DSA. Post-assessment training and support are also fundable under the DSA. Contact: 0845 196 2387 dsa@anglia.ac.uk Visit our website at: www.anglia.ac.uk/aac

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AR Transcription Centre The Anglia Ruskin Transcription Centre (ARTC), based at Anglia Ruskin’s Rivermead campus, provides transcription services to translate text based and graphical information into alternative formats for blind and partially sighted students and students who have difficulty in accessing print-based materials. The ARTC also supports Anglia Ruskin faculties and departments to meet their obligations under the Disability Discrimination Act (DDA) 1995 and its subsequent amendments, the Special Educational Needs and Disability Act (SENDA) 2001 and the Disability Equality Duty (DED) 2005. We can provide the following transcription services: Braille Transcription – Either grade 1 or 2 standard English Braille and some foreign languages. All Braille is checked for accuracy and can be supplied on single sheets or bound. Audio Transcription – Produced in our broadcast quality recording studios, we can provide either analogue or digital recordings with copies supplied on

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AR Transcription Centre (cont.) audio cassette with tone index signals or on compact disc with the option of licensed or copyright free music. We can supply a variety of packaging options. WAV and MP3 versions are also available for speech on your website. Large Print Transcription – Produced in a variety of font sizes in A5, A4 and A3. All large print is checked for accuracy and can be supplied on single sheet or bound. Electronic Transcription – Electronic transcription can be produced from either print based materials or from existing electronic files. These are adapted for use with screen reading or magnification software and are available on compact disc. Tactile Map and Diagram Transcription – A range of graphical materials can be adapted into a 3D format to enable blind and partially sighted people to access maps, diagrams, charts etc. These are produced on microcapsule paper with alpha-numerics and Braille.

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AR Transcription Centre (cont.) Accessible Business Cards – Accessible business cards are produced on white silk board and consist of 14 point text with logos in up to 3-colour print and grade 2 Standard English Braille.

All ARTC services are supported by the ISO 9001, 2008 quality standard.

Audio to print transcription – We can transcribe audio based interviews, focus groups, meetings and conferences into print. These are supplied on paper or electronically on compact disk or by e-mail. Easy read – We can transcribe print based materials into easy read, the simplified text based language, which is accompanied by graphics that can make information more accessible for people with learning disabilities.

Val Williams or Janice Green Tel: 0845 196 3175 Fax: (01245) 684212 Email: valerie.williams@anglia.ac.uk or janice.green@anglia.ac.uk

Contact:

Anglia RuskinTranscription Centre Research and Development Services Anglia Ruskin University, 3rd Floor, Sawyers Building, Bishop Hall Lane, Chelmsford CM1 1SQ Website: www.anglia.ac.uk/transcription

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Careers and Employability Service Students can use the Careers and Employability Service at any time during their course and after graduation. In fact, we encourage you to start making career preparations early, as the graduate job market is highly competitive and employers are looking for graduates with a range of skills, including information technology, problem-solving, good communication and team-working, as well as work experience. Taking time to research career options is particularly important if you have no idea what interests you. Careers staff can advise you on how to make choices from the wide range of opportunities available, on how to build on your existing skills and experience, and on how to maximise your potential for employability. If you are a mature student you are welcome to discuss any additional issues that may arise for you.

What we offer:

Careers Information Centre – free literature – individual interviews – online and email support – workshops – Employer Mentoring for 2nd year students – short drop in sessions.

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Careers and Employability Service (cont.) Help is at hand with:

• Psychometric tests – practice sessions and feedback

• Career choice and planning

• Self presentation skills

• Changing or leaving your course

• Work experience – vacation and voluntary work opportunities

• Assessing, developing and evidencing your skills for employment • CV and job application preparation

• Educational guidance – module planning and career goals • Employer database and job profiles – open access and online careers information • Funding and sponsorship for further study

• Further study – higher degree and professional qualifications

• Interview practice – mock interviews for jobs and Courses

• Time out – opportunities for a year-off after graduation

We recognise that you have many calls on your time so we make as much information as possible available on our website www.anglia.ac.uk/careers for you to access whenever and wherever suits you. You can also contact an adviser via email from the website. It is never too early to start planning your career so please investigate the facilities as early as possible, you will be welcome whenever you do. Opening times are on the next page

• Job vacancies – local, national and international vacancies available online

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Careers and Employability Service Servcies(cont.) Opening times:

CAMBRIDGE: Monday – Thursday: 9.30am – 5.00pm Friday: 9.30am – 4.30pm; Evening appointments available on alternate Tuesdays during semester time. CHELMSFORD: Monday – Thursday 9.00am – 4.30pm; Tuesday 4.30pm – 7.30pm (Oct – Dec; Feb – June) by appointment, Friday 9.00am - 4.00pm Evening appointments available on alternate Tuesdays during semester time.

Who we are:

CAMBRIDGE: Head of Service: Gill Betmead Advisers: Gill Betmead, Alfred Hatley, Hilary Atkinson DLHE Manager Tracy Stoten Employer Mentoring Scheme coordinator: Katie Morris

CHELMSFORD: Head of Service: Vacancy Advisers: Jo Boyton, Irene Samson, Sue Post Information: Emma Aboubakar Employer Mentoring Scheme coordinator: Jan Haldane

Where we are:

CAMBRIDGE: Hel 341 Telephone: 0845 196 2298 or 0845 196 2598 Website: www.anglia.ac.uk/careers CHELMSFORD: 2nd floor, Tindal Building, Rivermead Campus Telephone: 0845 196 4240/4242 Website: www.anglia.ac.uk/careers

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Catering Anglia Ruskin University Catering Service offers a wide range of meals and snacks on each campus. Our restaurants and cafés offer a wide range of healthy and filling main meals freshly cooked daily by our chefs as well as a wide and continuously changing range of sandwiches, baguettes, rolls, snacks, desserts and fruit. Most items can be taken away including hot food dished, all you have to do is ask! Many of our products are specially prepared for vegetarians and we can also cater for Halal, Kosher and vegan customers if requested. Please contact your local catering manager to discuss your special requirements.

Cambridge Campus

The Helmore Restaurant Hot Breakfasts and Hot Lunches available during the day. Open from 8.30am Monday – Friday, serving Continental, Full English and ‘Hot Favourites’ Breakfasts until 10.30am. From 11.30am to 2.00pm a choice of traditional English and International dishes, hot snacks and a salad bar are available.

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Catering (cont.) Healthy eating options are a regular feature on the menu, so keep an eye on the daily offers! Sandwiches, baguettes, confectionery, savoury snacks as well as hot and cold drinks are available throughout the day. Helmore Café – Costa Coffee Open from 8.00am until early evening to serve both early risers and those with evening classes. We use slow-roasted Italian style beans to produce delicious Costa cappuccinos, lattes and a range of popular coffees, plus we have top quality fresh filter coffee always available as an alternative. With a range of traditional and speciality teas, cold drinks, sandwiches, baguettes, croissants, pastries and confectionery we have plenty to tempt you. Café@Coslett Open from 8.30am to 5.00pm Monday – Thursday (4.00pm on Friday). A newly refurbished café serving fresh filter coffees and teas, sandwiches, baguettes and rolls plus a selection of sweet and savoury pastries and snacks. Try our hot paninis, jacket potatoes or pizza slices. There are also“value for money” grab and go items

available to eat in or taken away. Healthy diets are always catered for. Coslett Café Common Room – 1st Floor (Balcony above Café) The new Coslett Café Common Room is now open as an overflow to the main café. There are tables and chairs as well as soft seating available where you can take your food and drink items to eat in comfort.

Chelmsford – Rivermead Campus

The Rivermead Restaurant Hot Breakfasts and Hot Lunches available during the day. Open from 8.30am Monday – Friday, serving Continental, Full English breakfasts until 10.30am. From 11.30am to 2.00pm a choice of traditional English and International dishes, hot snacks and a salad bar are available. Healthy eating options are a regular feature on the menu, so keep an eye on the daily offers! Sandwiches, baguettes, confectionery, savoury snacks as well as hot and cold drinks are available throughout the day.

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Catering (cont.) Rivermead Coffee Bar – Costa Coffee Open from 8.00am until early evening to serve both early risers and those with evening classes. We use slow-roasted Italian style beans to produce delicious Costa cappuccinos, lattes and a range of popular coffees, plus we have Fairtrade fresh filter coffee always available as an alternative. With a range of traditional and speciality teas, cold drinks, sandwiches, baguettes, croissants, pastries and confectionery we have plenty to tempt you.

confectionery, crisps and cakes to eat in or take away are all available.

Tindal Café Open from 8.30am to 3.30pm (3.00pm on Friday). Self serve coffee machine using Resource triple certified coffee beans offering Americano, cappuccinos, lattes, and decaffeinated options is here. Also offers Fairtrade hot chocolate with a choice of teas including Fairtrade and speciality ones.

Fulbourn Hot Breakfasts and Hot Lunches available during the day. Open from 8.00am – 4.00pm Monday – Friday, serving hot breakfast favourites until 10.30am. From 12.00pm to 2.00pm a choice of English and International main meals, hot snacks and salad bar are available. Fresh coffee, sandwiches, baguettes, confectionery, savoury snacks and cold drinks are all available here.

A choice of hot and cold Grab and Go items such as filled baked potatoes, paninis, pizza slices, sandwiches, freshly baked baguettes, daily prepared salads, cold desserts, fresh fruit salad plus cold drinks,

New Faculty Building Chelmsford Self serve coffee machines using Resource triple certified coffee beans offering Americano, cappuccinos, lattes, and decaffeinated options are here. Fairtrade hot chocolate with a choice of teas including Fairtrade and speciality ones, cold drinks, cakes, confectionery and healthy eating options are also available.

All facilities are currently open Monday to Friday. Opening hours may vary during vacations.

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Chaplaincy The Chaplaincy exists to serve all students and staff, irrespective of faith or commitment. It aims to offer: • Opportunities for exploring issues of faith whatever your starting point. • A place where personal or spiritual issues can be discussed in confidence. • Services and fun events.

• A friendly face and a listening ear.

• Information about worship and/or spiritual support for anyone, Christian or of other faiths.

• Prayer for the life of the University and concerns of individuals.

Cambridge

The Chaplaincy in Cambridge is here to support both students and staff. They offer a listening ear and a friendly face to anyone, whether they want to explore

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Chaplaincy (cont.) life’s issues, have problems to address, or just want to pass the time of day. On request, they offer insights from the world’s faiths and guidance in prayer and spirituality. The Chaplaincy also supports the student faith societies that cover most of the main religions. Nigel Cooper is the University Chaplain. He is an Anglican priest who works full time on the campus, based in the Chaplaincy office in Hel103. Associated with him is a voluntary team from a variety of Christian traditions and of other religions. There is a Quiet Room, Mum 110 for any who wish for space to think and pray, just be still or take a nap. Next to it is the Muslim Prayer Room, Mum 111. There are no Sunday services at Anglia Ruskin in Cambridge. Those seeking a Church are encouraged to join one locally. A directory of the many churches in Cambridge can be found on the website and the Chaplain is happy to provide help on deciding where to go. He can also provide information on local centres of worship for the different faith communities, so if you think he can help, do ask.

Morning Prayer is said daily in the Quiet Room, Mum 110. There is an Ecumenical Eucharist on Wednesdays in teaching weeks in the Quiet Room. The Chaplaincy also holds a Christmas Carol Service as well as other services from time to time, usually involving people from varied religious traditions. The Chaplaincy also runs discussion groups, meditation classes, and social events; for details join the Facebook Group ‘Anglia Ruskin University Cambridge Chaplaincy’, look out for posters, or join the chaplaincy email list (sign on at lists.anglia.ac.uk/mailman/listinfo/chaplaincy). Nigel’s job description specifically says he is to ‘inject some fun into the life of the campus’ – that can’t be bad! Contact: Please feel free to drop by to see Nigel in Hel 103 (if he is not in, you can leave a message in room Hel 122), ring him on 0845 196 2398 or send an email to nigel.cooper@anglia.ac.uk or visit the Chaplaincy website on web.anglia.ac.uk/chaplaincy/Cambridge

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Chaplaincy (cont.) Chelmsford

The Chaplains’ office can be found in the Chaplaincy Centre at 90 Ransomes Way, Rivermead Student Village. Rev’d Ivor Moody is the full time Chaplain and can be contacted here. Please leave a message if he is not in. Ivor is an Anglican Priest and he shares the work of the Chaplaincy with a team, mainly made up of members of the University staff, from various denominations. In the Centre there is a quiet room which is available for those who want a place to pray or simply be still. Information can be found there about churches in Chelmsford and about services and events which will be happening on campus and elsewhere. Please feel free to call in. There is also a kitchen, with refreshments available, and a lounge with a TV and DVD player.

simply to have a friendly chat and a cup of coffee. You can contact Ivor for more information or if you want some help via email: ivor.moody@anglia.ac.uk Tel: 0845 196 7722 or you can visit the Chaplaincy website on www.anglia.ac.uk/chaplaincy

Ivor and any of the team are happy to talk and listen to people of all backgrounds, to discuss issues of faith or personal matters in confidence. They are also there

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Childcare We have a strong commitment to assisting with the childcare needs of our students, and we recognise that confidence in your childcare arrangements is vitally important if you are to study effectively. Therefore, we offer the services of a Childcare Adviser to assist you to make the right choices regarding your childcare. As a student you can benefit from professional assistance with your childcare including money advice, general support and assistance in finding the right childcare facility.

Cambridge

The Anglia Ruskin Nursery is situated on the ground floor of the Peter Taylor building. It is purpose built and run by highly experienced and qualified staff. They offer a caring and friendly environment where the children have opportunity to grow and develop by providing a variety of toys, equipment and activities. The Nursery operates for 47 weeks throughout the year with breaks at Christmas, Easter and during the

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Childcare (cont.) Summer. It opens 8.30am to 5.30pm and caters for children aged from 3 months to 5 years. Fees are set to cover operating costs and further details are sent when you enquire about a place. For more information, please contact Nursery Manager, on 0845 196 2202 or email cam-nursery@anglia.ac.uk Holiday Playscheme During all school holidays students can access the Cambridge Universities Holiday Playscheme for children aged 5–14 years. This is a high quality playscheme, which is jointly provided by Anglia Ruskin and Cambridge Universities. The two universities Subsidise this scheme generously so that students with childcare responsibilities should be able to study during the school holidays and half term breaks.

Chelmsford

There are a number of childcare facilities, including holiday clubs within the Chelmsford area, some of which offer discounts for students. Further information on all childcare issues is available from the Childcare Adviser-Lesley Green via telephone 0845 196 4287 or email lesley.green@anglia.ac.uk

For more information, please contact The Childcare Office (01223) 339905 or email playscheme@admin.cam.ac.uk

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Counselling Sometimes you may find yourself faced with personal, emotional or study-related problems during your time at University. If so, you may find it helpful to talk to a counsellor. A counsellor will help you talk about your feelings, explore your options and come to your own decisions. Sometimes you may simply have a feeling of being unhappy without knowing why, or being out of sorts and not know what to do. As counsellors we are used to seeing students in all sort of different situations and from a variety of cultures. We will not judge you or tell you tell you what to do. Although we might not have all the answers, we can work together to clarify thoughts and feelings, and find a way forward.

• Self-help resources

*please note that groups and workshops may vary across campuses. We are: • Free

• Confidential

• Professionally trained and experienced

What we offer: • Individual counselling – either one-off or weekly Sessions • Support groups*

• Personal development workshops such as stress management, mindfulness, meditation and oral presentation skills*

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Counselling (cont.) Cambridge:

Chelmsford:

Who we are: Head of Service: Francis Beadle Counsellors: Bev Gold, Tim Ellis.

Who we are: Head of Service: Laura Cherry Counsellors: Susie Renshaw, Celia Henson and Bonny Flowers Administrator: Stephanie Aldous

Appointments available all year round. We usually open: Monday – Thursday 9.00am to 5.00pm Friday – 9.00am to 4.30pm

Appointments: You can make an appointment at Student Services reception in Hel 341 or by phoning 0845 196 2298/2598. Drop in: If our door is open any student is welcome to drop in for an informal chat with one of the counsellors, Hel 342–344. More information at: www.anglia.ac.uk/counselling

Appointments are available: Monday – Thursday 10.00am to 5.00pm Friday 10.00am to 4.00pm

How to make an appointment: Come along to Student Services, 2nd floor, Tindal building, Rivermead and ask to make an appointment with one of the counsellors. Contact us by telephone: 0845 196 4240 Email us: counselling-essex@anglia.ac.uk More information at: www.anglia.ac.uk/counselling

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Digital Copy Services at the Digital Copy Services in Cambridge and Chelmsford at these locations:

CAMBRIDGE:

East Road Campus, Coslett 023 (next door to Student Union Shop) Opening hours: Monday – Friday 9.00am – 4.15pm Tel: 0845 196 2023 Email: dcs-cam@anglia.ac.uk Also off site location open to all at: Unit 21, Barnwell Business Park, Barnwell Drive, Cambridge CB5 8UZ Opening hours – Monday – Friday 9am – 4.15pm Tel: 01223 244766 Email: dcs-cam@anglia.ac.uk If you’re looking for photocopying services (colour or black and white), binding for dissertations or presentations, OHP transparencies from printed originals, poster printing or if you need advice on any or all forms of copying and binding, please call in

CHELMSFORD:

Unit 3, Rivermead Industrial Estate Opening hours: Monday – Friday 8.45am – 4.00pm Tel: 0845 196 6911/6912 Email: dcs-essex@anglia.ac.uk Website: www.anglia.ac.uk/dcs

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Education Guidance Life long learning is a key feature of today’s world and we can help you at many stages of your career from pre-entry to post-graduation and on to retraining and updating your professional skills. We can help you make educational decisions at any stage of your career by talking through programme or individual module planning and their implications. Problems can often be resolved relatively easily when you know who to approach or what to ask for. Educational decisions are often influenced by a variety of academic, personal and financial factors and the integrated structure of Student Services allows you to address each of these with experts so that you can make the best choice for your needs.

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Employer Mentoring Scheme Enhances personal skills, develops business awareness and provides an insight into professional environments. This is achieved by pairing undergraduate students in their penultimate year with local graduate employers who work together on the students’ individual employability needs for a six month period. During this period the commitment is for a minimum of 12 contact hours at the mentor’s place of work.

Contact:

Cambridge 0845 196 2541 or katie.morris@anglia.ac.uk Chelmsford 0845 196 4273 or jan.haldane@anglia.ac.uk

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Employment Bureau The Employment Bureau is Anglia Ruskin’s own specialist recruitment agency situated on the major campuses at Cambridge and Chelmsford. Our aim is to offer an employment service which supports students both during their studies and beyond.

We offer two core services:

Temporary Work – If you’re looking to supplement your income, we may be able to find temporary work for you or point you in the direction of the many employers who advertise through us. Anglia Ruskin is one of the few universities in the country who require any requirements for temporary workers to be made available to its students in the first instance, therefore providing a range of work to our students which is convenient and designed to fit neatly around your academic studies. In addition, we deal with a number of employers in the local area who come to us with similar enquiries. Recent assignments include call centre work, catering, and admin support.

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Employment Bureau (cont.) If you wish to register with us, you will need to call into one of our offices and complete an application form. We will also need to confirm your eligibility to work in the UK, which we can do by taking a copy of your passport, or other combination of documents. Once your registration is complete, we add your details to our database and contact you as soon as anything suitable that fits around your other commitments becomes available.

Permanent Placement

Once you’ve completed your degree, we can help you to find your ideal permanent position. We have a proven success in placing Graduates. In the last year for example, we have secured permanent positions for applicants in roles such as; Operations Co-ordinator (Design Company), 3D Designer, Trainee Surveyor, Customer Service Executive (variety of businesses), Book Production Co-ordinator, Retail Assistant, Sales Co-ordinator, Senior Support Engineer, Programme Analyst, Learning & Development Co-ordinator, Junior IT Support.

Contact:

Cambridge; HEL109 0845 196 2564 Chelmsford; MAB Reception Area 0845 196 3617 Offices are open 9am – 5pm, Monday to Thursday and 9am – 4.30pm, Friday. www.anglia.ac.uk/eb

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First Aid For First Aid support please contact Reception and ask them to contact your nearest First Aider. The emergency number is 6444. For further information please refer to the Health entry.

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Health Cambridge

If you are a full-time student, resident in the UK for more than six months, during your first week you will be given time to register with the Medical Centre. It is important that you register with them (or a local doctor (also known as a GP) as soon as possible – don’t wait until you are ill! Students resident for less than six months will be seen as a Temporary Resident. Temporary Residents do not need to pre-register. The Medical Centre is in the Mumford building, and is the branch surgery of The Red House, 96 Chesterton Road, Cambridge. It offers a full, confidential, traditional general medical service. There are both male and female doctors, who are fully experienced, empathetic and who will listen to you. Students who are unwell, who are having difficulties with their studies, or who have personal problems are urged to seek advice at an early stage so that these matters can be dealt with before health or academic progress suffers unnecessarily. Appointments are

available with the doctor every weekday morning and Monday afternoons during semester time. A nurse is available on a Monday, Tuesday, Thursday and Friday during semester time. The Medical Centre is open each weekday from 9am until 5pm, 4pm on a Friday, and closes for lunch between 1.00pm and 2.00pm. The Doctors and Nurses at the Medical Centre work together as a team to ensure that patients are provided with the appropriate service at the time of need. The services provided include: • Contraception / Emergency contraception

• Sexual health for both male and female students • Lifestyle advice

• Smoking cessation • Minor injury

• Minor surgery

• Immunisations / Vaccinations

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Health (cont.) • Travel Advice (including Vaccinations) • Blood tests

• Cervical smear tests and other investigations • Pregnancy testing

A confidential Counselling service is available on Campus for students to discuss their problems. A wide variety of leaflets and information on all aspects of health are available and the Medical Centre staff have details of local Dentists and Opticians. The local Health Authority also provides Family Planning Clinics in the area, details are also available from the Medical Centre. Being a student doesn’t automatically exempt you from NHS charges. You will have to pay dental, optical and prescription charges when you reach 19 years of age. However, you may qualify for help with these on grounds of low income. Complete the HC1 form – available from the Medical Centre, main post office and DSS offices.

During weekends, evenings and vacations, 24 hour medical cover is provided by the main surgery (The Red House, 96 Chesterton Road, Cambridge, 0844 4773124 (office hours) and 01223 464242, Cambridge Doctors on Call (for outside office hours), but only if you are in need of urgent medical attention. In addition, NHS Direct – 0845 4647 is a 24 hour helpline for advice. In an emergency, the nearest Accident and Emergency Department is at Addenbrooke’s Hospital, Hills Road, Cambridge. An emergency is a condition such as suspected broken bones, road accidents, severe wounds that require stitching, suspected heart attacks and other life threatening circumstances.

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Health (cont.) Chelmsford

Your Campus Nurse In addition to the wide range of services offered by the National Health Service your Campus Nurse offers • Nursing care and advice on all issues • Qualified contraceptive advice • FREE condoms

• FREE pregnancy tests • Chlamydia screening

• Support to stop smoking • First Aid

• Health Promotion activities focussed on student health

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Health (cont.) Times and Places

• The Nurse is available most days 9.00 – 2.30

• The Nurse is situated in Student Services, 2nd Floor, Tindal Building. Telephone 0845 196 4240

• No appointment is needed

• Condoms are available at any time during Student Services opening hours.

The Service is • Free

• Confidential

• Available to any Anglia Ruskin student

All Students (including International Students resident in the UK for longer than 6 months) are STRONGLY advised to register with a local GP (Family Doctor). If you are in the UK for less than 6 months you should have appropriate travel insurance. In an emergency the nearest Accident and Emergency Department is at Broomfield Hospital, Chelmsford. The telephone number for all emergency services in the UK is 999.

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International Student Support As an International Student, our University recognises that you make a very special contribution to life on campus because you bring with you different perspectives which you can share with UK students. We also recognise that you have specific requirements and we provide specialist support via our team of International Student Advisers to ensure that you achieve your full potential during your time with us. If you have a question relating to your studies at Anglia Ruskin we recommend that your first point of contact should be the Student Adviser attached to your Faculty.

unexpected problems paying your tuition fees then an International Student Adviser will be happy to help. In the first instance we recommend that you visit www.anglia.ac.uk/iss where you will find lots of useful information. Details of our weekly drop-in sessions can also be found there. If you need further advice then e-mail an International Student Adviser with your query.

What services are offered by our International Student Advisers?

If you need any advice about your immigration status, visa extensions, working entitlements in the UK both during and after your studies, health entitlements, opening a bank account, police registration (for some non-EEA nationals only), advice on obtaining visas for travel outside of the UK or if you are experiencing

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International Student Support (cont.) Extending your visa (non-EEA nationals) If you come from a country outside the European Economic Area you will have been given permission to enter the UK to allow you to study. However, if you find that your student visa expires before you have completed your studies you must make an application to the Home Office to extend your student visa. As this procedure can be a little complicated we would recommend you read the following action points carefully. • Check your passport to find the exact date your student visa finishes

• Visit www.anglia.ac.uk/iss at least 6 weeks before your visa is due to end where you will find guidance notes on how to extend your visa.

• The International Student Advisers will guide you through the process and send your application to extend your visa to the Home Office (immigration authorities) on your behalf using the Student Batch Scheme. However completed applications with all

required documents must be received by the International Student Support team no less than 2 weeks before your visa is due to expire.

NEW immigration rules – IMPORTANT CHANGES In 2009 the UK introduced major changes to the immigration laws in the UK. As a licensed education provider our University is required to report any student visa holder who is not regularly attending their course to the UK immigration authorities. In addition we are required to report any student who withdraws or intermits from their studies. You must also ensure that our University has a copy of your Biometric ID card or entry clearance sticker upon arrival at our University. Please visit the i-Centre so that a copy can be taken. Copies of Biometric ID cards as a result of student visa extensions must also be held in the i-Centre.

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International Student Support (cont.) International Student Support Contacts: Head of International Student Support: Caroline Shanahan Helmore Building, Hel 102 Tel: 0845 196 2029 Email: iss-cam@anglia.ac.uk International Student Advisers: Cambridge campus Jean Yeadon, Helmore Building, Hel 122 Email: iss-cam@anglia.ac.uk Tel: 0845 196 2135

Visiting and Exchange Students

If you are a Visiting or Exchange student you will take modules for credit in order to transfer the credit back to your home institution, but you will not be registered for an award. Therefore, the full regulations will not apply to you. Specific advice will have been provided before your arrival. If you need any further advice please contact the Study Abroad Adviser at studyabroad@anglia.ac.uk

Chelmsford campus Rachel Shilling Student Services 2nd Floor, Tindal Building Email: iss-che@anglia.ac.uk Tel: 0845 196 4285

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ISMS (Information Systems and Media Services) Information Systems and Media Services provide computing solutions and media services to staff and students across our University. Computing We provide open access workstations in partnership with the University Library at Cambridge, Chelmsford, Fulbourn and Peterborough. Our PCs are Internetready and equipped for web-browsing as well as email access. We also provide a suite of common applications such as Microsoft Office, Microsoft Project, Microsoft Visio, SPSS and MindGenius. Some packages, such as SPSS, are also licensed for installation on your own PC. All our open access workstations are fitted with CD authoring software and compatible CD drives; they also support common types of USB storage. You will need to provide your own media; CDs and USB pen sticks are available from the Library Service Points and John Smith’s Bookshop.

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ISMS (Information Systems and Media Services) (cont.) We also provide an amount of personal storage – your Home Directory - on our central servers. You can use it to store important documents that you may need during your studies. Your Home Directory and other file services are also accessible off-site, over wireless connections or while in halls of residence. Our open access workstations are additional to the specialised computing facilities provided by some of our University Faculties. You should check with your Programme Leader concerning their location and the availability of any software packages specific to your course. Wireless Internet access is available in many areas of the Cambridge and Chelmsford campuses, should you own a wireless-enabled laptop or a similar mobile device. The University Library operates IT Help Desks in Cambridge and Chelmsford, which will be your first point of contact for any computing-related queries.

All these facilities are available to current students at our University. To use them, you will need your Anglia Ruskin Network account. Information about your username and password details and Anglia Ruskin email address will be available shortly after you complete your registration. These details are unique to you; you MUST NOT share them with anyone else. The majority of our services are provided at no cost. There are charges for laser and colour printing, which cover the operational costs for the printers and their consumables. Please see local notices for details. Anglia Ruskin University will only communicate with you via your Anglia Ruskin email address. Please ensure that you login regularly and check for new messages, or make arrangements to forward your messages to an alternative e-mail account. You should be aware that all user accounts and network storage will be deleted when you graduate, unless you subsequently register on another Anglia

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ISMS (Information Systems and Media Services) (cont.) Ruskin award-bearing course. You are responsible for ensuring that you have your own copies of data, files and email on graduating or leaving our University. Using a PC, laptop or other device while connected to our network implies acceptance of the rules and regulations of our University.

Media Production and Support

You may use graphics, video, audio and many other types of media as part of your studies. Our Media Services in Cambridge and Chelmsford can provide expert help and advice on all aspects of design and production as well as resources such as video and audio recording and editing facilities.

also to reflect particular media-related courses taught on the campus. A number of rooms and facilities are available for booking, including TV studio space with greenscreen, a large projection room, and individual video editing booths connected on a SAN allowing you to keep your work on a central server. All classrooms in the university are equipped with a range of A/V display equipment, operated and supported by Media Services. Any equipment available for loan may optionally be provided for use in these rooms. Blank media (DVD, DV tape) is available for purchase from Media Production.

Digital photo, video, and audio equipment is available on each campus for loan to students and staff to use when creating media content. Support and training is given in the use of this equipment, and you are able to book particular items for particular times. The stock is updated regularly in response to levels of use and

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Learning Support and Disability Resources Team Disabled students are encouraged to contact the Learning Support and Disability Resources Team to discuss their learning support needs as soon as possible, if they have not already done so. Disability can include a physical disability, sensory impairment, or specific learning difficulty (for example, dyslexia or dyspraxia) or mental health difficulty. During a meeting with one of the team’s Student Advisers, the following will be considered: • Study requirements,

• Mobility and access to buildings, • Examination arrangements,

• Disabled Students’ Allowances (DSAs) or other funding, • Non-medical helper support, • Health and safety,

• IT equipment and needs.

Contact details can be found at the end of this section.

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Learning Support and Disability Resources Team (cont.) Specific Learning Difficulties (e.g. dyslexia or dyspraxia)

The team can provide a range of support for students who have been diagnosed with a Specific Learning Difficulty such as dyslexia or dyspraxia including: • Top up diagnostic report, if required by the funding body (students will be assisted to apply for funding to meet the charge for this) • Individual support,

• Advice on applying for DSAs and a study needs assessment, • PCs with assistive technology in the Student Services areas.

Students who think they may have a Specific Learning Difficulty may also be referred by the team for a diagnostic assessment and will also be assisted to apply for funding to meet the charge for this.

Student Support Scheme

We have teams of specialist staff to support disabled students: • Learning Support Assistants who can offer academic-related support, for example, note taking in lectures and tutorials, reading to tape, Internet and literature searches, • Learning Support Tutors who provide individual study support to students with Specific Learning Difficulties and students with other disabilities who are recommended this type of support • Learning Support Mentors who support students with mental health difficulties and Asperger syndrome.

Other specialist support, such as British Sign Language Interpreters or Communication Support Workers, can be offered and the team will facilitate the use of external agencies. We have formed close links with many external organisations.

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Learning Support and Disability Resources Team (cont.) A charge is made for these services and students who have been assessed as needing this support will be assisted to make an application to their funding body to meet the charges. These needs can be assessed at the Anglia Assessment Centre and students can be seen at either Cambridge or Chelmsford or other agreed sites across the east of England.

cannot be guaranteed and students may apply for mitigating circumstances. Contact the Learning Support and Disability Resources Team for further advice.

Individual Examination and Assessment Arrangements

If you require individual examination arrangements because of a disability, medical condition or learning difficulty, you must register this request with a Student Adviser in the Learning Support and Disability Resources Team no later than 10 weeks prior to the date of the first examination. Any request must be accompanied by appropriate medical evidence, an educational psychologist’s report or other evidence from a qualified person. Contact the Learning Support and Disability Resources Team for an appointment with a Student Adviser. Requests after this deadline

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Learning Support and Disability Resources Team (cont.) Mitigation and Disability

Students cannot enter a plea for mitigating circumstances in examinations solely on the grounds of having a disability or specific learning difficulty. An injury or the worsening of an existing condition immediately prior to examination should be discussed with a Student Adviser prior to the examinations being taken so that specific arrangements can be made. The Student Advisers for Learning Support in Cambridge are: Jane Bousfield 0845 196 2434, jane.bousfield@anglia.ac.uk Joyce McCulloch 0845 196 2814, joyce.mcculloch@anglia.ac.uk David Spong (Fulbourn and Peterborough) 0845 196 2598 david.spong@anglia.ac.uk

The Student Advisers for Learning Support in Chelmsford are: Sue Butler 0845 196 4240, learningsupport@anglia.ac.uk Rosemary Chaplin (Dyslexia) 0845 196 4240, learningsupport@anglia.ac.uk

Study Skills

The team also provides a range of support for students needing to brush up their study skills or those who are new to studying at higher education level. The following facilities and resources are available: • On-line study skills materials, • Study skills reference books,

• Study skills booklets on key subjects,

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Learning Support and Disability Resources Team (cont.) • PCs with assistive technology packages in the Student Services areas, • Study skills workshops,

• Individual support for students with Specific Learning Difficulties such as dyslexia or dyspraxia.

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Mumford Theatre There is a year-round programme of events at the Mumford Theatre mainly comprising: • Performances by local amateur companies who hire the theatre • Visiting professional theatre companies • Our own students’ productions.

Performing on stage is not for everyone and the Mumford Theatre has plenty of opportunities in other areas. You can get involved as part of the backstage team (stage management, lighting, design, sound, set construction, painting, props, costume, stage crew) or as part of the front of house team. The theatre is also there to provide advice and support for students’ own theatre projects. On the Cambridge campus the Mumford Theatre is one of Anglia Ruskin’s most valuable resources, and exists primarily to provide the opportunity for any student at Anglia Ruskin to get involved in theatre.

If you are interested in taking part contact the Theatre Manager, Richard Purkiss Email: mumford@anglia.ac.uk Tel: 01223 417748 or by going to the Theatre’s Box Office.

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References Anglia Ruskin University will gladly supply you with a reference in support of applications for employment, financial support, for further study etc. The reference will normally be drafted by a member of academic staff and then signed or authorised by another senior member of staff on behalf of our University. You are free to ask any member of staff to support you with an additional reference. You should always seek their permission to do so and you must be clear that they are writing in a personal capacity and that Anglia Ruskin University cannot be responsible for the content of personal references. In common with many Universities, Anglia Ruskin retains a permanent computer-held record of your academic achievements and award but we dispose of most other personal records six years after graduation. All our holdings of material about you are subject to the Data Protection Act.

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Risk Management Here at Anglia Ruskin University we have a strong commitment towards safeguarding the health, safety and welfare of our students, staff and visitors. Our Risk Management (RM), plays both a reactive (e.g. responding to accidents) and a proactive role (e.g assisting in assessing risk) in ensuring that Anglia Ruskin is a safe place to study, work and play. As well as the information detailed here, in order to further protect your health, safety and welfare, please follow any local procedures that are in place in the individual Faculties, Support Services and Departments as you move about Anglia Ruskin. The guidelines below aim to protect your health and safety whilst carrying out two of the everyday tasks of students: using Display Screen Equipment (DSE) and Manual Handling.

Display Screen Equipment (DSE)

Getting Comfortable • Where possible, adjust your chair and VDU to find the most comfortable position for your work

• Where possible, try different arrangements of keyboard, screen, mouse and documents to find the best arrangement for you • Make sure you have enough workspace to take whatever documents or other equipment you need

• A document holder may help you to avoid awkward neck and eye movements • Where possible, arrange your desk and VDU to avoid glare or bright reflections on the screen

• Make sure there is space under your desk to move your legs freely • Avoid excess pressure from the edge of your seat on the backs of your legs and knees

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Risk Management (cont.) Using the Keyboard • Support your forearms on the desk

• Try to keep your wrists straight when typing • Keep a soft touch on the keyboard • Don’t overstretch your fingers

Using a Mouse • Position the mouse within easy reach, so that it can be used with the wrist straight • Support your forearm on the desk, try to avoid stretching your arm and don’t grip the mouse too tightly

• Rest your fingers lightly on the buttons and do not press them too hard Reading the Screen • Adjust the brightness and contrast controls on the screen to suit the lighting conditions in the room

• Make sure the screen surface is clean

• Choose options giving text that is large enough to read easily on your screen. Select colours that are easy on the eye • Individual characters on the screen should be sharply focused and should not flicker or move. If they do, the VDU may need servicing or adjustment

Posture and Breaks • Don’t sit in the same position for long periods. Make sure you change your posture as often as practicable. Some movement is desirable, but avoid repeated stretching to reach things you need (if this happens a lot, rearrange your workstation) • Take frequent breaks from the DSE. Frequent short breaks are better than fewer long ones, for example 10 minutes in every hour. Laptops • It is best to avoid using a portable for long periods when full-sized equipment is available

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The Undergraduate Student Handbook 2009–2010

Risk Management (cont.) • In order to minimise risks ensure that:

Manual Handling

• the screen is angled so it can be clearly seen with minimal reflections

• Where is the load to be placed?

• you are sitting comfortably

• you take frequent breaks

• the laptop is placed on firm surface and at right height for keying

A DSE training site is available by following the link below: www.learninglink.ac.uk/keepfit Note: Whatever type of DSE equipment you are using ensure that it is positioned to avoid limbs getting caught in cables and that cables do not cross pedestrian routes. Source: HSE INDG36 (rev1) 7/01

Stop and think • Plan the lift:

• Do you need help with the load?

• Remove obstructions such as discarded wrapping materials

• For a long lift, such as floor to shoulder height, consider resting the load mid-way, e.g. on a table, to change grip Position Your Feet • Feet apart giving a balanced and stable base for lifting

• Place leading leg as far forward as is comfortable and, if possible, pointing in the direction you intend to go Adopt a Good Posture • When lifting from a low level, bend the knees. Do

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Risk Management (cont.) not kneel or overflex the knees

• Keep the back straight, maintaining its natural curve (tucking the chin in helps)

• Lean forward a little over the load if necessary to get a good grip • Keep the shoulders level and facing in the same direction as the hips

Get a Firm Grip • Try to keep the arms within the boundary formed by the legs

• The best position and type of grip depends upon the circumstances and individual preferences. However: • the grip must be secure

• a hook grip is less tiring than keeping the fingers straight

• if you need to vary the grip as the lift proceeds, do it as smoothly as possible

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The Undergraduate Student Handbook 2009–2010

Risk Management (cont.) Keep Close to the Load • Keep the load close to the trunk of your body for as long as possible • Keep the heaviest side of the load next to the trunk • If a close approach to the load is not possible, slide it towards you before trying to lift it During the Lift • Lift smoothly, raising the chin as the lift begins, keeping control of the load

• Move the feet – do not twist the trunk when turning to the side • If precise position of the load is necessary, put it down first and then slide into the desired position Source: HSE INDG143 (rev1) 1/01

Accident Reporting System

When an accident occurs it is important to determine the cause(s) in order to prevent a recurrence. It is also important to ensure that appropriate medical attention is obtained. For these reasons all accidents and near misses, whether they cause injury or not, must be reported to a member of staff within your Faculty. This person may be a tutor, technician or a member of the administrative staff. They will then pass the information on to Risk Management. If the incident occurs in your hall of residence (including accommodation rented from Anglia Ruskin) please inform a member of University Accommodation Services staff. There is a legal requirement for our University to record all accidents and some categories will need to be reported to the Health and Safety Executive under the terms of the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR).

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Risk Management (cont.) Reporting and Report of a Dangerous Occurrence forms, is available on the RM intranet site: http://rmd.anglia.ac.uk/ Finally, if you see something that is potentially dangerous or someone acting in a dangerous manner then please report it – it could be you that ends up becoming injured.

Fire Emergency Procedures

As you move around the Anglia Ruskin premises please take notice of the fire regulations (fire exit, assembly point etc) posted in the different rooms. In the event of a fire: When the Fire Alarm sounds continuously anywhere in the University you must: • Stop what you are doing immediately • Leave the building without delay using the nearest available Fire Exit

• Do not stop to collect belongings

• Go to the assembly area (confirm where this is)

• Do not re-enter the building unless authorised by the Fire Brigade

• Remain in the assembly area until instructed by an authorised person If you discover a fire you must: • Operate the nearest alarm

• Telephone the Fire Brigade (9-999) giving the fire’s exact location • Switch off equipment if safe to do so

• If trained and competent attack the fire with the appropriate extinguisher • Do not take any risks

• Ensure everyone evacuates the building

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Risk Management (cont.) Children and Young Persons on the Premises

Our policy is to ensure, so far as is reasonably practicable, the safety of all children and young persons on our property. To this end, we have developed and implemented the Children and Young Persons on the Premises Policy (Child Protection Policy and Guidelines). If for any reason you need to bring your child(ren) on to Anglia Ruskin owned or managed property, please ensure than you comply with the Policy, which is available in the HSMS procedures section of the RM intranet site. Children should only be brought to Anglia Ruskin by students in an emergency situation or when making extremely quick visits (e.g. to the library for book returning). It is imperative that you obtain permission from your Dean of Faculty and lecturer before bringing your child onto Anglia Ruskin premises and it is also imperative that your child stays with you and in your sight at all times whilst on the premises. It may not, however, be appropriate for you to take your child into a lecture, especially if it’s a high risk area

(science laboratories or field work etc.) or even if the lecturer feels it generally inappropriate for educational reasons. Irrespective of this, a form (RMD/COP5, available from your Dean of Faculty or in the forms section of the RM intranet site) must be completed by the parent or guardian and authorised by the Dean or Lecturer in charge. Please refer to the policy, or ring RM for more details. The University Library has adopted a scheme whereby children and young persons who visit with their guardians have to be signed in and given a badge or sticker to wear so, that staff know that they are accompanied. We don’t expect simple visits like dropping off books to be included, but longer research periods would be counted. Not only does this process explain in full to the accompanying adult that they are ultimately responsible for the child, but also aids the staff in fire evacuation. If you should become pregnant whilst studying at Anglia Ruskin, please take time to read our New and Expectant Mothers Policy, available in the HSMS procedures section of the RM intranet site.

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Risk Management (cont.) Further Information

For further information of health and safety policies, procedures and guidelines please visit our intranet site: http://rmd.anglia.ac.uk/ If you wish to obtain further information on any Risk Management issues please contact either Paul Varley or one of the Risk Management Officers. The Risk Management department also organise and run in-house training, please contact any member of RM for details.

Contact details are as follows: Paul Varley, Head of Risk Management, Victoria House, Cambridge 01223 885930 Email: paul.varley@anglia.ac.uk Sarah Earey, RMO, Rivermead Gate, Chelmsford 0845 196 4239 (ext 4239) Email: sarah.earey@anglia.ac.uk Roger Thorne RMO – Fire Safety, Rivermead Gate, Chelmsford 0845 196 4230 (ext 4230) Email: roger.thorne@anglia.ac.uk

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Sports purpose indoor sports hall and access to a floodlit training surface, and the Cambridge Campus has its own playing fields for both rugby and football.

Sports Scholarships

Students from all campuses may be eligible for a Sports Scholarship or Bursary to help support and maximise their sporting career while studying at Anglia Ruskin. For more information on Scholarships or Bursaries please see the website at http://www.anglia.ac.uk/ruskin/en/home/cent ral/sports/sports_scholarships.html

Sports Facilities

Or for more details contact Steve Dupree at Chelmsford (stephen.dupree@anglia.ac.uk) or Don Keiller at Cambridge (don.keiller@anglia.ac.uk)

We offer a wide range of sports facilities at the lowest possible prices. Both main campuses provide an active lifestyles programme to fit in around your studies. Both main campuses have fully equipped fitness suites, whilst the Chelmsford Campus boasts a multi

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Sports (cont.) Cambridge

Welcome to the Anglia Ruskin sport section for the Cambridge campus. Here is all the information you will need to take full advantage of the campus sport and our active lifestyle programme exercise service. Our Student Union manages the facilities on behalf of the University and provides a comprehensive programme of activities. If you want any more information please visit the Students’ Union or Campus gymnasium. Anglia Ruskin Gymnasium The Anglia Ruskin Gymnasium is a proud member of the Fitness Industry Association (FIA), to help ensure that you will receive the best possible service and advice. We provide a range of fixed resistance, cardiovascular and free weights exercises provided by the best names in the business to help you achieve your personal fitness goals. Our goal is to provide you with unrivalled personal attention from our staff who are always on hand to help and advise you on your fitness plans. We offer the following services:

Fitness Testing – When you embark on any fitness programme it is important to establish a benchmark of your current fitness level. This will enable you to evaluate the success of your exercise plan to help maximise your success. We will test your stamina, flexibility, body fat, blood pressure, lung efficiency, and investigate lifestyle factors such as smoking, drinking and nutrition. Once the evaluation is complete you will receive an informative report outlining your achievements with recommendations for action. Personal Gym Programmes – if you are unsure about the correct way to exercise or just fancy a different way of exercising why not take advantage of our 1-2-1 work out? One of our staff members will create a specific work out schedule based on your goals. The first session will involve a 1-2-1 session to ensure you can achieve and enjoy the workout routine. Instructor led classes – Over the academic year the gymnasium will be offering instructor led classes

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Sports (cont.) such as abdominal, thighs, ‘tums and bums’, or free weight sessions. Please enquire at the gymnasium reception for specific details of the instructor classes. Opening Hours Teaching Weeks Monday – Friday 7:30 am – 8:00 pm Saturday 10:00 am - 2:00 pm Non Teaching Weeks Monday – Friday 9:00 am – 8:00 pm Saturday 10:00 am – 2:00 pm Howes Close Sports Grounds Anglia Ruskin University owns its own football and rugby grounds with a pavillion on the outskirts of Cambridge, containing a total of 3 football pitches and 1 rugby pitch. The grounds have fixed flood lighting installed to allow sports teams to undertake convenient training sessions after lectures.

Aerobics Studio Classes The Students’ Union provides instructor led aerobics classes throughout week at the local Kelsey Kerridge Sports Hall – about a 5-minute walk from the campus. Classes are usually £4.80, but as a student you can attend for £3.00 or £2.00 with an NUS Extra card. Tickets can be purchased at the Gymnasium. Fenners Cricket Grounds Centre of Cricketing Excellence The University is part of a centre for cricketing excellence & trains and plays at Fenners. Indoor Sports For those of you who are keen on playing badminton, volleyball, basketball or netball, you will be able to take advantage of our local sports centre, the Kelsey Kerridge. Scheduled sports are played throughout the week at the centre. Sports Competitions and teams Anglia Ruskin Students’ Union offers a wide range of sports that are entered into a variety of competitive

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Sports (cont.) leagues. We have on average 30 different types of sport on offer ranging from football, rugby, rowing and hockey to karate and Ju Jitsu. For full details of the clubs and societies on offer to you please visit the Student Union’s website link below. The competition leagues range from inter collegiate competitions for new teams to SESSA (Southern England Student Sports Association) and British Universities & Colleges Sport Association) (BUCS) for more established teams. For more information on the sports leagues please visit the websites below: www.sessa.ac.uk www.bucs.org.uk Contacts For further information on what we do please contact us at: Web site www.angliastudent/studentactivities.com Phone 0845 196 2199 e-mail gym@angliastudent.com

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Sports (cont.) Chelmsford.

The University Sport Active Lifestyles and Wellbeing department runs a comprehensive range of activity classes, internal fun sporting competitions and leagues, plus an array of mind and body style sessions, making your time at Anglia Ruskin an ideal opportunity to commit to get fit! Sports coaching sessions are available to all and currently include: football (men and women), netball, rugby, badminton, volleyball, tennis, table tennis, fencing, karate, judo, basketball & cricket. Our internal leagues include: 3 on 3 basketball, 4 a-side indoor football and 6 a-side cricket. Our active lifestyles programme includes a number of exercise to music classes, from body blitz and dance vibes to pole dancing and circuit training . In our mind and body section you can find activities such as yoga, Pilates and Tai Chi, plus the opportunity to have some complementary therapy sessions that might include body massage, aromatherapy and reflexology. Indeed we now offer a drop-in Physiotherapy clinic

giving a very brief diagnosis that is FREE to students in the first instance! Our mantra is ‘more people, more active, more of the time!’ In conjunction with our Students’ Union we hope to get you involved in something. PLEASE REMEMBER WE ARE ABOUT ACTIVE LIFESTYLES AND WELLBEING AS MUCH AS SPORT The website below gives you an insight to what goes on in Chelmsford – www.anglia.ac.uk/active Contact: Steve Dupree or Claire Markwell Mildmay Sports Centre, Rivermead Tel: 0845 196 4311 e-mail: mildmessage@anglia.ac.uk

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Student Advisers Anglia Ruskin’s Student Advisers are there for you. They can help you to understand our Rules and Regulations, advise you on Module Planning and help you put in a claim for mitigation or authorise extensions, if you cannot, for a good reason, put an assignment in on the submission date. If they feel that you should be talking to one of our professional services they can also organise a swift and effective referral for you to talk to someone in our specialist Student Services. The Student Advisers know their way around our University and offer extensive office hours so please do use them, but don’t leave it to the last minute to get in touch if you need an extension, want to plan your modules, or need to talk about intermitting. If you get in touch with your Student Adviser via email please use your Anglia Ruskin account. Don’t forget to tell us your Student Identification (SID) number, your name and the course you are on. If you need to speak to an Adviser urgently, and the Student Adviser for your faculty is not available, another Student Adviser will be happy to help.

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Student Advisers (cont.) Further information about the Student Advisers is available through the Anglia Ruskin web pages. This is where you’ll also find extension and mitigation forms and information about the academic regulations regarding extensions, mitigation, compensation and intermission, all available for download.

Deborah Bowen Student Adviser for ALSS – Humanities, Social Sciences, Art, Law, Languages Helmore 101 deborah.bowen@anglia.ac.uk 0845 196 2643

Please visit: www.anglia.ac.uk/studentadvisers

Georgina Marshall Faculty of Science & Technology Bry 104 georgina.marshall@anglia.ac.uk 0845 196 2209

Below and on the next page are details of where to find, and how to contact, your Student Adviser: Cambridge

Katie Porrer Student Adviser for ALSS – Music & Performing Arts/ English, Communication, Film & Media, Health and Social Care and Education at Cambridge. Helmore 324 katie.porrer@anglia.ac.uk 0845 196 2458

Jeremy Vanner Ashcroft International Business School Cos 407 jeremy.vanner@anglia.ac.uk 0845 196 2742 Gabriel Maryan-Letch Faculty of Health and Social Care Victoria House, Fulbourn gabriel.maryan-letch@anglia.ac.uk 01223 885908

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Student Advisers (cont.) Contact details for student advisers cont. Marina Balgobin Faculty of Health and Social Care Peterborough marina.balgobin@anglia.ac.uk 01223 883250

Chelmsford

Lorna Durey Ashcroft International Business School Room 316 Ashcroft Building lorna.durey@anglia.ac.uk 0845 196 6887

Chris Moran Faculty of Science & Technology and Anglia Law School Room 301, Faculty Building, Rivermead chris.moran@anglia.ac.uk 0845 196 3828 Claire Tyler Faculty of Education Sawyers 218 claire.tyler@anglia.ac.uk 0845 196 3555

Sue Wallbank Faculty of Health & Social Care 2nd Floor, Room 202, William Harvey Building sue.wallbank@anglia.ac.uk 0845 196 4827

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Student Advisers (cont.) Student Services aims to promote your general well being by assisting you in fulfilling your academic goals and potential and by supporting academic staff in their work with you. Details of individual services are given in this handbook under the following headings: • Careers and Employability Service (including educational guidance and advice for mature students) • Counselling

• Learning Support (including disability and learning difficulties) • Student Money Advice and Rights

Contact: CAMBRIDGE 0845 196 2298 or visit us in Hel 333 & Hel 341 Cambridge campus CHELMSFORD 0845 196 4240, Minicom (01245) 259152 or visit 2nd floor, Tindal Building, Rivermead campus.

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The iCentres The iCentres were formerly known as Student Information Centres. The staff in the iCentres are part of Student Services and consist of staff who have expertise and knowledge of Anglia Ruskin University and its procedures gained primarily through working in various areas of our University. They are there to help you with any problems or queries you may have throughout your studies. If you have a query regarding your bursary, modules, assignments, timetables, are unsure of anything or need help, call in and see them and they will do their best to help you. They provide an accessible and friendly service to students and are the first port of call for students with any queries. If they are unable to answer your query they will find the correct department or person to contact in order to find the answer for you.

The iCentres offer the following Services: Registration/Re-registration Should you have any queries relating to your registration the iCentre staff will be able to help you. They can also offer advice and assistance in respect of the University’s bursaries and scholarship schemes. Timetabling The iCentres are the first point of contact for standard timetabling queries, results queries and reference requests. e-Vision The iCentre staff are able to re-set students’ e-Vision passwords. Student ID Cards The iCentres produce Student ID cards. However, should you lose your card you can request a duplicate, but this will incur a small charge. Depending on which

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The iCentres (cont.) Campus you are studying at, you can forward your photo to any one of the following email addresses:Studentid-Chelmsford@anglia.ac.uk Studentid-Cambridge@anglia.ac.uk Studentid-Fulbourn@anglia.ac.uk Assignment Submission and Collection Points The iCentre will normally be the place where you hand in standard-sized A4 written work. Over-sized work should be taken to your Faculty office. If you have not collected your assignments within 20 working days of the submission date from your Faculty office or lecturer, they will be sent to the iCentre so that you can collect from there Distribution and collection of Anglia Ruskin forms The iCentre staff can provide you with a number of forms and give you help and guidance on how to complete these.

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The iCentres (cont.) Production of standard letters The iCentre staff can produce standard letters such as Council Tax exemption forms for full time students, confirmation of student status letters for banks and visa purposes and army exemption. You will need to submit a request for such letters and normally wait 48 hours for these to be produced. Staff can also help you with Oyster card applications and authorising rail card applications.

Campus Location Cambridge i-centrecam@anglia.ac.uk Mel002, Mellish Clark

Publications A variety of helpful publications and advice sheets can be collected from the iCentre.

Peterborough, Education Centre, Thorpe Road, Peterborough

Chelmsford i-centrechel@anglia.ac.uk Ground Floor, Faculty Building Fulbourn i-centrefulbourn@anglia.ac.uk Ground Floor, Victoria House

Welcome Programme The iCentre staff help plan, organise and manage the operational aspects of Anglia Ruskin’s Welcome Programmes including Freshers’ Week

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University Library The University has large multidisciplinary libraries at Cambridge and Chelmsford and two specialist Health libraries at Fulbourn and Peterborough. We have an extensive Digital Library that provides on and off campus access to databases, e-journals and e-books supported by on site collections of printed books and journals. These libraries offer a range of spaces and facilities including provision for group work and discussion, individual silent study, use of multi-media, networked PCs, wireless connectivity for laptops and standard IT applications. Friendly and expert staff are on hand to provide support at reception, enquiry and online service points and run a comprehensive programme of information and study skills training. Opening hours are extensive at our main sites throughout semesters and during vacations. All Anglia Ruskin students are entitled to automatic membership of the University Library, all you need is your valid University ID card. For more information on library resources go to http://www.libweb.anglia.ac.uk

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Academic Appeals Senate has established procedures for dealing with appeals against decisions of an Awards Board. These are contained in the Assessment Regulations booklet, available from the Curriculum website at: http://web.anglia.ac.uk/curriculum/ sections.phtml You will see there that there are only two grounds for appeal: That you were adversely affected by something serious which you weren’t able to tell us about at the time, or that we did something seriously wrong in terms of your assessment (this is commonly referred to as maladministration). If we failed to use the proper procedures when we considered your appeal, you have the right to appeal to the Board of Governors. If you are not satisfied with their decision, you may make representation to the Office of the Independent Adjudicator for Higher Education (the OIA) Please do look at the procedures in the regulations booklet and do seek help from the SU Advice Service.

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Assessment Criteria and Marking Standards The Senate has agreed a set of Anglia Ruskin generic assessment criteria and marking standards against which assessed work for undergraduate pathways is marked. An example of the generic assessment criteria and marking standards for level one follows, the full version is available under the heading of Generic Assessment Criteria and can be accessed via the curriculum website: http://web.anglia.ac.uk/curriculum/ sections.phtml These should also be contained in your Module Guides. Tables from 153-154 pdf version on ANET

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Knowledge and Understanding

Generic Learning Outcomes

(Academic Regulations, Section 2)

Assessment Criteria and Marking Standards (cont.) Assessment criteria by level

Characteristics of student achievement per mark band ➡

Level 0 (Access) prepares students to function effectively at HE Level 1. Criteria for assessment at Level 0 reflect the preparatory nature of these modules. Students are expected to demonstrate the acquisition of generic learning skills appropriate for selfmanaged learning in an HE context. Students are expected to demonstrate that they have acquired the underpinning discipline-specific skills, knowledge and understanding necessary to undertake a programme of higher education

Level 0 70%+

60-69%

Marking standards (by mark band) 50-59%

40-49%

Achieves module outcome/s related to this GLO at this Level of Study

Achieves a marginal pass in the module outcome/s related to this GLO at this Level of Study

Excellent information base and understanding of ethical issues

Good information base covering all major/ ethical issues.

Satisfactory information base covering most major issues and their ethical dimension.

Basic information base; limited understanding of major/ ethical issues of discipline.

30-39%

Fails marginally to achieve module outcome/s related to this GLO. MDF may permit compensation Limited information base; limited understanding of discipline and its ethical dimension.

1-29%

Fails to achieve module outcome/s related to this GLO and is not eligible for compensation Inadequate information base; lack of understanding of discipline and its ethical dimension.

A mark of 0% may be awarded for non-submission, poor or dangerous practice, incoherent and insufficient work, and in situations where the student fails to address the assignment brief and related learning outcomes

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Intellectual (thinking), Practical, Affective and Transferable skills

Generic Learning Outcomes

(Academic Regulations, Section 2)

Assessment Criteria and Marking Standards (cont.) Assessment criteria by level

Characteristics of student achievement per mark band ➡

Level 0 (continued) 70%+

60-69%

Marking standards (by mark band) 50-59%

40-49%

Achieves module outcome/s related to this GLO at this Level of Study

Achieves a marginal pass in the module outcome/s related to this GLO at this Level of Study

Excellent management of learning resources. Contributes well to teams. Structured and largely accurate expression. Very good academic/ intellectual skills and practical/ professional skills

Good management of learning resources. Expression is structured and mainly accurate. Good academic/ intellectual skills. and team/ practical/ professional skills

Satisfactory use of learning resources. Expression shows some lack of structure and/or accuracy. Acceptable but undistinguished skill sets. Satisfactory team/practical/ professional skills

Basic use of learning resources, with significant lack of structure and/or accuracy in expression. Some issues with academic/ intellectual skills. Basic team/ practical/ prof-essional skills

30-39%

Fails marginally to achieve module outcome/s related to this GLO. MDF may permit compensation

Limited use of learning resources with little contribution to team work. Weak academic/ intellectual skills and difficulty with expression. Insecure practical/ prof-essional skills

1-29%

Fails to achieve module outcome/s related to this GLO and is not eligible for compensation Inadequate use of learning resources. Major problems with structure and accuracy in expression. Very weak academic/ intellectual skills. and team/ practical/ prof-essional skills

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The Undergraduate Student Handbook 2009–2010

Knowledge and Understanding

Generic Learning Outcomes

(Academic Regulations, Section 2)

Assessment Criteria and Marking Standards (cont.) Assessment criteria by level

Characteristics of student achievement per mark band ➡

Level 1 (FHEQ Level 4) introduces students to HE. Students are expected to demonstrate relevant skills and competencies; to be articulate in expressing ideas orally; and to be coherent and structured in terms of written or other media. Forms of expression at this level may be descriptive or imitative, but students are expected to demonstrate an increasing understanding of the theoretical background of their study and the analytic competence to explore it, as well as its relationship, where appropriate, to particular skills. Students are expected to develop an awareness of strengths and weaknesses in their skill sets

Level 1 70%+

60-69%

Marking standards (by mark band) 50-59%

40-49%

Achieves module outcome/s related to this GLO at this Level of Study

Achieves a marginal pass in the module outcome/s related to this GLO at this Level of Study

Excellent information base, exploring and analysing the discipline, its theory and ethical issues with considerable originality

Good information base; explores and analyses the discipline, its theory and ethical issues with some originality.

Satisfactory information base that begins to explore and analyse the discipline and its ethical issues but is still mainly imitative.

Basic information base; omissions in understanding of major / ethical issues. Largely imitative.

30-39%

Fails marginally to achieve module outcome/s related to this GLO. MDF may permit compensation

Limited information base; limited understanding of discipline and its ethical dimension.

1-29%

Fails to achieve module outcome/s related to this GLO and is not eligible for compensation Inadequate information base; lack of understanding of discipline and its ethical dimension. Wholly imitative.

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The Undergraduate Student Handbook 2009–2010

Intellectual (thinking), Practical, Affective and Transferable skills

Generic Learning Outcomes

(Academic Regulations, Section 2)

Assessment Criteria and Marking Standards (cont.) Assessment criteria by level

Characteristics of student achievement per mark band ➡

Level 1 (FHEQ Level 4) prepares students to function effectively at HE Level 1. Criteria for assessment at Level 0 reflect the preparatory nature of these modules. Students are expected to demonstrate the acquisition of generic learning skills appropriate for self-managed learning in an HE context. Students are expected to demonstrate that they have acquired the underpinning discipline-specific skills, knowledge and understanding necessary to undertake a programme of higher education

Level 1 (continued) 70%+

60-69%

Marking standards (by mark band) 50-59%

40-49%

Achieves module outcome/s related to this GLO at this Level of Study

Achieves a marginal pass in the module outcome/s related to this GLO at this Level of Study

Excellent management of learning resources, complemented by selfdirection/ exploration. Structured/ accurate expression. Very good academic/ intellectual and team/ practical/ professional skills

Good management of learning resources with some selfdirection. Structured and mainly accurate expression. Good academic/ intellectual skills and team/practical/professional skills

Satisfactory use of learning resources and input to team work. Some lack of structure/ accuracy in expression. Acceptable academic/ intellectual skills and satisfactory practical/ professional skills

Basic use of learning resources with no self-direction. Some input to team work. Some difficulty with structure and accuracy in expression. Some difficulties with academic/ intellectual skills and developing practical/ professional skills

30-39%

Fails marginally to achieve module outcome/s related to this GLO. MDF may permit compensation

Limited use of learning resources, No self-direction, little input to team work and difficulty with structure/ accuracy in expression. Weak academic/ intellectual skills Practical/prof essional skills are not yet secure

1-29%

Fails to achieve module outcome/s related to this GLO and is not eligible for compensation Inadequate use of learning resources. Failure to contribute to team work. Major problems with structure/ accuracy in expression. Very weak academic/ intellectual skills and practical/ professional skills

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The Undergraduate Student Handbook 2009–2010

Knowledge and Understanding

Generic Learning Outcomes

(Academic Regulations, Section 2)

Assessment Criteria and Marking Standards (cont.) Assessment criteria by level

Characteristics of student achievement per mark band ➡

Level 2 (FHEQ Level 5) reflects continuing development from Level 1. At this level students are not fully autonomous but are able to take responsibility for their own learning with some direction. Students are expected to locate an increasingly detailed theoretical knowledge of the discipline within a more general intellectual context, and to demonstrate this through forms of expression which go beyond the merely descriptive or imitative. Students are expected to demonstrate analytical competence in terms both of problem identification and resolution, and to develop their skill sets as required.

Level 2 70%+

60-69%

Marking standards (by mark band) 50-59%

40-49%

Achieves module outcome/s related to this GLO at this Level of Study

Achieves a marginal pass in the module outcome/s related to this GLO at this Level of Study

Excellent knowledge base, exploring and analysing the discipline, its theory and ethical issues with considerable originality and autonomy.

Good knowledge base; explores and analyses the discipline, its theory and ethical issues with some originality, detail and autonomy.

Satisfactory knowledge base that begins to explore and analyse the theory and ethical issues of the discipline.

Basic knowledge base with some omissions and/ or lack of theory of discipline and its ethical dimension.

30-39%

Fails marginally to achieve module outcome/s related to this GLO. MDF may permit compensation

Limited knowledge base; limited understanding of discipline and its ethical dimension

1-29%

Fails to achieve module outcome/s related to this GLO and is not eligible for compensation Inadequate knowledge base; lack of understanding of discipline and its ethical dimension

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Intellectual (thinking), Practical, Affective and Transferable skills

Generic Learning Outcomes

(Academic Regulations, Section 2)

Assessment Criteria and Marking Standards (cont.) Assessment criteria by level

Characteristics of student achievement per mark band ➡

Level 2 (continued) 70%+

60-69%

Marking standards (by mark band) 50-59%

40-49%

Achieves module outcome/s related to this GLO at this Level of Study

Achieves a marginal pass in the module outcome/s related to this GLO at this Level of Study

Excellent management of learning, with a degree of autonomy/ exploration that may exceed the brief. Structured/ accurate expression. Very good academic/ intellectual skills and team/ prac-tical/ professional skills

Good management of learning with consistent selfdirection. Structured and mainly accurate expression. Good academic/ intellectual skills and team/ prac-tical/ profess-ional skills

Satisfactory use of learning resources. Acceptable structure/ accuracy in expression. Acceptable level of academic/ intellectual skills, going beyond description at times. Satisfactory team/practical/ professional skills. Inconsistent selfdirection

Basic use of learning resources with little selfdirection. Some input to team work. Some difficulties with academic/ intellectual skills. Largely imitative and descriptive. Some difficulty with structure and accuracy in expression, but developing practical/ professional skills

30-39%

Fails marginally to achieve module outcome/s related to this GLO. MDF may permit compensation

Limited use of learning resources, working towards self-direction. General difficulty with structure and accuracy in expression. Weak academic/ intellectual skills. Still mainly imitative and descriptive. Team/ practical/ professional skills that are not yet secure

1-29%

Fails to achieve module outcome/s related to this GLO and is not eligible for compensation Inadequate use of learning resources. Major problems with structure/ accuracy in expression. Very weak academic/ intellectual skills. Wholly imitative and descriptive Very weak team/ practical/professi onal skills. No ability to direct own learning

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Knowledge and Understanding

Generic Learning Outcomes

(Academic Regulations, 2.26-2.41.2)

Assessment Criteria and Marking Standards (cont.) Assessment criteria by level

Characteristics of student achievement per mark band ➡

Level 3(FHEQ Level 6) is characterised by an expectation of students’ increasing autonomy in relation to their study and developing skill sets. Students are expected to demonstrate problem solving skills, both theoretical and practical. This is supported by an understanding of appropriate theory; creativity of expression and thought based in individual judgement; and the ability to seek out, invoke, analyse and evaluate competing theories or methods of working in a critically constructive and open manner. Output includes is articulate, coherent and skilled in the appropriate medium, with some students producing original or innovative work in their specialism.

Level 3 70%+

60-69%

Marking standards (by mark band) 50-59%

40-49%

Achieves module outcome/s related to this GLO at this Level of Study

Achieves a marginal pass in the module outcome/s related to this GLO at this Level of Study

Excellent knowledge base that supports analysis, evaluation and problem-solving in theory/ practice/ ethics of discipline with considerable originality.

Good knowledge base that supports analysis, evaluation and problem-solving in theory/ practice/ ethics of discipline with some originality.

Satisfactory knowledge base that supports some analysis, evaluation and problem-solving in theory/ practice/ ethics of discipline.

Basic knowledge base with some omissions at the level of theoretical/ ethical issues.. Restricted ability to discuss theory and/or or solve problems in discipline

30-39%

Fails marginally to achieve module outcome/s related to this GLO. MDF may permit compensation Limited knowledge base; limited understanding of discipline/ ethical issues.. Difficulty with theory and problem solving in discipline

1-29%

Fails to achieve module outcome/s related to this GLO and is not eligible for compensation Inadequate knowledge base; lack of understanding of discipline/ethical issues. Unable to discuss theory or solve problems in discipline.

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Intellectual (thinking), Practical, Affective and Transferable skills

Generic Learning Outcomes

(Academic Regulations, 2.26-2.41.2)

Assessment Criteria and Marking Standards (cont.) Assessment criteria by level

Characteristics of student achievement per mark band ➡

Level 3 (FHEQ Level 6) is characterised by an expectation of students’ increasing autonomy in relation to their study and developing skill sets. Students are expected to demonstrate problem solving skills, both theoretical and practical. This is supported by an understanding of appropriate theory; creativity of expression and thought based in individual judgement; and the ability to seek out, invoke, analyse and evaluate competing theories or methods of working in a critically constructive and open manner. Output is articulate, coherent and skilled in the appropriate medium, with some students producing original or innovative work in their specialism.

Level 3 (continued) 70%+

60-69%

Marking standards (by mark band) 50-59%

40-49%

Achieves module outcome/s related to this GLO at this Level of Study

Achieves a marginal pass in the module outcome/s related to this GLO at this Level of Study

Excellent management of learning, with degree of autonomy/ research that may exceed the assessment brief. Structured and creative expression. Very good academic/ intellectual skills and practical/ team/profession al/ problemsolving skills

Good management of learning, with consistent selfdirected research. Structured and accurate expression. Good academic/ intellectual skills and team/ practical/ prof-essional/ problem solving skills

Satisfactory management of learning. Some autonomy in research but inconsistent. Structured and mainly accurate expression. Acceptable level of academic/ intellectual skills going beyond description at times Satisfactory team/practical/ professional/ problem-solving skills

Basic use of learning resources with little autonomy. Some difficulties with academic/ intellectual skills Some difficulty with structure/ accuracy in expression, but evidence of developing team/ practical/ professional/ problem-solving skills

30-39%

Fails marginally to achieve module outcome/s related to this GLO. MDF may permit compensation

Limited use of learning resources. Unable to work autonomously. Little input to teams. Weak academic/ intelectual skills. Still mainly descriptive General difficulty with structure/ accuracy in expression. Practical/ professional/ problem-solving skills that are not yet secure

1-29%

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Assessment The Academic Regulations are the definitive source of information about assessment, extensions, referencing, classification, appeals and assessment offences. You can find them on the Anglia Ruskin website and they are often referred to in other publications, but for your day-to-day convenience we have published in booklet form a sub-set entitled the Assessment Regulations containing those regulations which we think students will find particularly useful.

Together with Module Guides and Handbooks for individual pathways we hope that we have made everything to do with assessment as open and clear as possible. If we haven’t been sufficiently clear, please ask. Student Advisers will be pleased to help you find your way round our procedures.

Both the full Academic Regulations and the Assessment Regulations are available via the Curriculum website at http://web.anglia.ac.uk/ curriculum/sections.phtml If you have a query about an assessment matter, you will probably find the regulation in this booklet and, with any luck, there will be an explanation in this section of the Student Handbook. All our modules are described in Module Definition Forms (MDFs) and these can be accessed through the on-line module catalogue (www.anglia.ac.uk/modulecatalogue).

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Compensation Compensation is a relatively new provision, introduced in September 2006 and it applies mainly to undergraduate students. Basically, if you have been studying effectively in most of your modules, a fail (i.e. within the range 30 – 39%) will be ‘compensated’ which means that you will not need to do the re-assessment. There are conditions, as you would expect, (such as a requirement to have passed at least 75 credits at your current level) and an upper limit on the amount of compensation you can receive, but the principle is that compensatory strength elsewhere will permit you to avoid some re-assessment. This is one matter on which you certainly need to read the regulations. Look it up for yourself! There is also a fuller explanation on the Student Adviser and Curriculum web pages about how it works. You can also speak to your Student Adviser if anything is not clear.

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Conduct in Assessment Some material below is extracted from the Academic Regulations

Academic Integrity and Good Practice

A primary purpose of a University education is to instil in each student an understanding of, and a capacity for scholarship, independent judgment, academic rigour, and intellectual honesty. It is the joint responsibility of university teachers, support staff and students to work together to foster these ends through relationships which encourage freedom of inquiry, demonstrate personal and professional integrity, and foster mutual respect. Good academic practice refers to the process of completing your academic work independently, honestly and in an appropriate academic style, using good referencing and acknowledging all of your sources.

To demonstrate good academic practice this you must: • develop your own independent evaluation of academic issues;

• draw upon research from academics in your field of study; • discuss and evaluate existing concepts and theories;

• demonstrate your understanding of the key literature; • develop your own arguments.

To support your own good academic practice you will need to develop: • study and information skills (eg. reading, notetaking, research etc);

• skills of critical enquiry and evaluation (eg. taking a balanced opinion, using reasoning and argument); • appropriate academic writing skills (eg. for essays, reports, dissertations etc);

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Conduct in Assessment (cont.) • referencing skills;

• examination techniques (eg. preparation and timing etc).

Achieving good academic practice is not as complicated as it may appear. In a nutshell, you need to: • know the rules; • make sure you reference all sources.

Poor academic practice or academic dishonesty (plagiarism, cheating, fraud etc.) is sometimes caused by insecurity as to what is expected and what is allowed. If you are in any doubt you should talk to a librarian and/or your module or personal tutor.

Our expectations of students

The Student Charter (http://www.anglia.ac.uk/keydocuments) requires you to ‘be aware of the academic rules relating to your studies’, p9). We expect you to agree that you will: i) ensure that you are familiar with the academic

ii)

conventions regarding the citing (acknowledgement, referencing) of the work of others (see http://libweb.anglia.ac.uk/referencing/ referencing.htm for assistance); only hand in your own original work for assessment;

iii) correctly reference all the sources for the information you have included in your work;

iv) identify information you have downloaded from the internet; v) never use another student’s work as if it were your own work;

vi) never use someone else’s artwork, pictures or graphics (including graphs, spreadsheets etc. and information from the internet) as if they were made by you; vii) never let other students use or copy from your work;

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Conduct in Assessment (cont.) viii) work through ‘PILOT’, the online tutorial available on the University library website (http://libweb.anglia.ac.uk/pilot/). PILOT addresses a number of study skills which will help you develop good academic practice. Failure to abide by the normal conventions will lead to the student being accused of poor academic practice. As part of the normal criteria for assessing every piece of work from a student, staff will always consider whether good academic practice has been adopted and where it has not, marks will be deducted. Thus, for example, copying and copying without acknowledging sources in the bibliography is deemed to be unacceptable. In serious cases copying may be defined as plagiarism, which is a form of cheating.

Definitions

Assessment Offences 10.6 There are many forms of assessment offence including: • any relevant breaches of the Academic

Regulations governing the Conduct of Anglia Ruskin Examinations

• taking unauthorised material into the examination room • impersonating another candidate

• submitting someone else’s work as one’s own (known as “plagiarism”: see below for a definition) • falsifying data

• obtaining an examination paper in advance of its authorised release • the unauthorised and unattributed

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Conduct in Assessment (cont.) submission of an assessment item which has been produced by another student or person

• the behaviour of one or more students which may result in the poor academic performance of another student or students. • any attempt to bribe or provide inducements to members of University staff, or to internal or external examiners in relation to the assessment process in its entirety • any attempt which, if enacted, is designed to undermine or break the Academic Regulations

[NB The above list of examples is not comprehensive] Examples of Cheating are:

Plagiarism 10.7.1 Plagiarism is the submission of an item of assessment containing elements of work produced by another person(s) in such a way

that it could be assumed to be the student’s own work. Examples of plagiarism are: • the verbatim copying of another person’s work without acknowledgement

• the close paraphrasing of another person’s work by simply changing a few words or altering the order of presentation without acknowledgement

• the unacknowledged quotation of phrases from another person’s work and/or the presentation of another person’s idea(s) as one’s own.

Copying or close paraphrasing with occasional acknowledgement of the source may also be deemed to be plagiarism if the absence of quotation marks implies that the phraseology is the student’s own. Plagiarised work may belong to another student or be from a published source such as a book, report, journal or material available on the internet.

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Conduct in Assessment (cont.) Collusion 10.7.2 Collusion occurs when two or more individuals collaborate to produce a piece of work to be submitted (in whole or in part) for assessment and the work is presented as the work of one student alone. 10.7.3 If students in a class are instructed or encouraged to work together in the pursuit of an assignment, such group activity is regarded as approved collaboration. However, if there is a requirement for the submitted work to be solely that of the individual, joint authorship is not permitted. Students who, improperly, work collectively in these circumstances are guilty of collusion. Coursework 10.8 Any suspicion of an assessment offence during the marking process must be reported to the Module Leader, who in turn reports it to the Director of Studies within the Faculty for consideration under Regulations 10.10 and 10.11.

Senate has recognised the wide range of types of assessment across our University and that guidelines applicable to written work are not equally relevant, for example to IT work, collaborative work or to the visual arts. However, Senate has agreed that our University standard referencing in written work, as far as possible, should be the Harvard Referencing System. Where this system is not appropriate Programme Leaders will produce written outlines of alternative referencing systems for distribution to students. Senate has also agreed short indicative guidelines of good academic practice in respect of IT, the visual arts, foreign languages and collaborative work. These guidelines should be supplemented by subject specific information from Programme Leaders on guidelines for non-standard assessment e.g. self appraisal and open learning. Examinations 10.9 A student whom an invigilator believes to be using unfair means (including unauthorised aids, copying or communicating with others)

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Conduct in Assessment (cont.) is so informed and his/her answer book marked at the appropriate place. Unless the candidate is required to leave the examination room under any other Regulations, s/he is permitted to continue the examination and a report is made by the invigilator to the Director of Studies. Summary Where plagiarism is believed to have occurred, or where an allegation of misconduct in an examination or some other form of cheating is made, then a formal investigation will be undertaken. If an act of plagiarism, misconduct in an examination, or some other form of cheating is proven then a student would face severe academic penalties. It is the responsibility of all students to acquaint themselves with the rules, regulations and procedures of assessment for their respective areas of study. These details are available from Programme Leaders and Faculty offices.

Students who fail to take due note of and act on this guidance, and submit work which is unacceptable, may be accused of cheating, which is a serious academic offence. When allegations of cheating and plagiarism are proven, severe penalties will be imposed under University regulations. Students who are following professional programmes need to be aware that if they are found to have attempted to gain an unfair advantage over other students in the completion of an assignment, or to have assisted others to gain an unfair advantage, they might not gain professional recognition, irrespective of the standard of their subsequent academic performance. In assessing work, staff will include the criterion of ‘conventional academic practice’ and where this is found not to have been achieved, marks will be lowered. This may result in failure. Such failure will be subject to the University Assessment Regulations which will normally allow

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Conduct in Assessment (cont.) retrieval of such failure. Students will not be regarded as having cheated if the work in question is unacceptable due to errors arising from poor academic practice which the student might claim. Staff will make this judgment. Guidelines on Referencing Comprehensive information about the Harvard Referencing System and Citing Electronic Sources can be found on the University Library web pages: http://libweb.anglia.ac.uk/guides/new_harvard.php Guidelines for Students undertaking Collaborative Work Students may find that they are required to work in pairs or in larger groups for certain elements of their coursework. Such collaborative work may commonly involve laboratory sessions, field work, tutorial preparation, seminar presentations or other academic activities. Where the collaborative work incorporates items for assessment, it is essential that the expected extent

of the collaboration is clearly stated. It will be the responsibility of the staff member(s) involved in the supervision of the work to define the bounds of collaboration at the outset and the responsibility of the students involved to make clear statement of the same, listing any other students involved by name. Individual responsibility of students for component parts of the work should also be made explicit. Students will normally be required to submit independent written accounts of the work that has been undertaken. They should be advised that conclusions drawn from the work and discussions of their significance should reflect their own ideas and not a corporate conclusion. Plagiarism in the Visual Arts In the context of good academic practice, students are required to produce personal imagery and to work within the codes of professional practice relating to copyright. Students should not directly copy the work of other artists/students or designers and present it as their own work.

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Conduct in Assessment (cont.) Plagiarism in Information Technology The following actions are examples of plagiarism through IT: a) Copying a file from another student and using that file in part or its entirety or in a modified form as the basis for submission of an assessment.

b) Saving another student’s work on a student’s own disk and then using either part or all of that document in its original or an amended form for his or her own assessment. c) Copying directly from the screen or printed/draft/ hand-written copy of another student. In addition, students who allow another student to copy work as specified in a – c above are guilty of collusion and cheating.

Plagiarism in Foreign Languages In assignments whose aim is to demonstrate assimilation of knowledge, originality of ideas, coherence of argument etc., the rules on plagiarism

apply as elsewhere. Paraphrasing or translating someone else’s ideas, whether spoken or written, does not make them your own and the source must be acknowledged. Failure to do so will lead to charges of plagiarism. Some assignments, especially in core

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Conduct in Assessment (cont.) language modules, may specifically require the manipulation of language written by others. In such cases the aim may be to test ability to rephrase, to restructure, or to model language on that of another writer and it may be quite legitimate to re-use some phrases used by the original author. However, in cases where information is to be extracted or where the original is to be expressed in the student’s own words, a low mark or a fail is likely if the author’s own mode of expression is leaned on too heavily.

The Anglia Ruskin Students’ Union Advice Service is available to students who may want advice on dealing with allegations of cheating. They have produced a step by step guide entitled ‘Cheating’ which is available from the Anglia Ruskin SU offices on both campuses. Procedures for Investigation of Alleged Assessment Offences Full details on the procedures for investigation of alleged assessment offences can be found in the Assessment Regulations.

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Criteria for Defining Written English These notes for guidance set out criteria for each of the areas in which competence is required. Beyond this level of competence, subject areas may wish to identify further criteria.

Presentation

Staff should be able to read with comparative ease the handwriting, typing or word processing of any assignment. An assignment does not meet our University’s expectations if the handwriting etc. is difficult to read/there are multiple crossings out/the layout causes an unacceptable degree of confusion.

Spelling

All written work should aim to be accurate in spelling but minor errors should be considered acceptable. The accuracy of the spelling should always be sufficient for the reader to be in no doubt as to the writer’s intended meaning. An assignment does not meet our University’s required level of competence if

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Criteria for Defining Written English (cont.) misspellings interfere with communication or are the result of consistent carelessness and failure to check adequately work submitted.

Sentence Structure

Sentences should largely conform to standard written English patterns. They should be complete (i.e. have a subject and a verb which agree) and the word order should be sufficiently clear so as not to interfere with understanding. Sentence structure (i.e. length of sentence and use of subordinate clauses) should be appropriate to the content.

Punctuation

The punctuation should be adequate to indicate clearly where sentences begin and end. Within a sentence the punctuation should not cause confusion for the reader as to the perceived meaning of the sentence.

Style

Overall, choice of words, sentence structures etc. should be appropriate to the subject matter and type of assignment. Slang terms and informal vocabulary and structures would generally be seen to be inappropriate as would excessive formality and verbosity.

Structure of Assignment

Where paragraphs are required these should be used to indicate the stages of the argument which should be presented in a reasonably coherent and sequential way. To assist in this, some awareness must be shown of the need for connective words/phrases. If numbering is used this should be clearly marked and aligned and internally consistent.

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Forms of Assessment Examinations

Examinations are only one of our forms of assessment, but they are the method with which most students will be familiar. There are a number of varieties of examination ranging from the classic closed exam, through exams where you are allowed to take in books, to those where you receive the exam paper some time in advance so that you can think about responses to particular questions. The one thing they all have in common is that they are constrained by time. Semester One exams are in the week beginning Monday 4th January 2010 Semester Two exams are in the two weeks beginning Monday 24th May 2010 You should ensure that you are available for the whole of the examination periods to ensure that you can take your exams.

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Forms of Assessment (cont.) The Examination Timetables are notified to students at the end of teaching week 10. They are posted on the main examination noticeboards and are mounted on the Anglia Ruskin website at: www.anglia.ac.uk/exams Anglia Ruskin University has rules for the conduct of examinations which you will find in the Assessment Regulations Booklet. Note in particular the procedure for informing us of anything which you believe may have affected your performance in your examinations. Please remember that you have to have your SID card with you when attending examinations – failure to do so will mean you are excluded from the examination room. Mobile telephones are not allowed into the examination room and any telephones in bags or coats must be switched off before entering the room. Mobile telephones are not permitted as an alternative to a calculator.

Where the nature of the examination makes necessary any variation to the above regulations, candidates will be informed of such variation by the invigilators prior to the start of the examination. If you have any individual examination or assessment needs please contact the Learning Support Team in Student Services so that arrangements can be made, if necessary. A request for individual examination arrangements must be registered in person with the Learning Support Team no later than 10 weeks prior to the date of the first examination, see the Learning Support Section in this handbook for further details. We cannot guarantee that your needs will be met if the details are reported after this date.

Major Projects (including Dissertations) If you are aiming for an Honours degree you will be required to take and pass a dissertation or project module, normally in the final stage of your programme. We regard the dissertation or project as the culmination of your undergraduate studies and as

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Forms of Assessment (cont.) such it is an extremely important module. Your Programme Leader will advise you about the timetable for undertaking your project including any critical dates such as the final hand-in date.

Other Forms of Assessment

Anglia Ruskin uses a wide range of assessment methods in addition to traditional examinations. During your time at Anglia Ruskin you can expect to be assessed by way of coursework which could include the submission of essays, reports, portfolios of work and diaries. You may also be involved in role-play exercises, individual and group presentations. When you are given an assessed assignment you will also be told the hand-in date for that piece of work. In order for your work to be considered, you must submit it by this hand-in date at the specified location. Please remember that it is up to you to say that your assignment is ready for submission; some tutors may be willing to read or comment upon parts of drafts (there is a limit of 20%) but you alone must decide whether or not you are happy with your work.

The dates for handing in work will be given with your assignment/coursework brief, this will also include a time. Work will not be accepted for assessment after this time so always allow plenty of time for printing, copying, completing the cover sheet as well as for your journey. If you think you may not be able to meet the deadline for a valid and acceptable reason, please see your Student Adviser to discuss the possibility of an extension. Extensions can be given on the day of the hand-in deadline if circumstances warrant it. For our part, we will aim to have your work marked promptly and we will be able to give you feedback within 20 working days of the hand-in date.

Assignment Word Limits and Word Count Below are the rules relating to all text assignments (i.e. for those which words can be counted): 1. Word limits will be required for all written (textbased) assignments.

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Forms of Assessment (cont.) 2. These word limits will always be maxima, although it will, of course, be possible to provide further guidance on good academic practice.

• figures

Any assignment exceeding the word limit is penalised by the deduction of 10% of the maximum marks available. The MDF for a module which is graded on a pass/fail basis must specify whether submission of a written assignment exceeding the word limit results in failure in the module.

• list of references and/or bibliography

3. A word limit will be a limit – there will be no tolerance bands.

In determining the text to be included within the maximum word limit, the following items are excluded: • abstracts

• indented quotations (of more than 50 words) • tables

• diagrams

• footnotes/endnotes used for reference purposes and kept within reasonable limits • appendices

Presentation of Assessed Work

You need to keep in mind the University’s Guidelines on Referencing and all the other useful information in the earlier section on Conventional Academic Practice. Obviously you should aim to present your work in a legible and literate form and advice is available to help you. Anglia Ruskin expects text-based work to be word-processed and, again, we can help you to improve your skills. Please remember to number your pages and write your SID number on each. This is, of course, very easily done using headers and footers.

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Medical Certificates If your absence is likely to affect your performance in assessment, it is vital that it is properly documented. This can be in the form of a medical certificate, or could be by evidence from other recognised professionals, for example, a Student Services Counsellor. The Cambridge Medical Centre’s policy on the provision of medical certificates is as follows: 1. Medical Certificates will not be given for minor ailments (e.g colds, stomach upsets, etc) and will not normally be given for medical conditions lasting for less than five days. 2. As an exception to the above, where a student decides that s/he has to absent her/himself from a formal timed assessment for medical reasons, and at the time consults the GP with whom s/he is registered at the Medical Centre, a medical certificate will, if appropriate, be provided. 3. Medical Certificates cannot be given for illnesses

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Medical Certificates (cont.) which are reported after the event and where there is no previous recorded history of the condition.

4. Medical Certificates can in no circumstances be given for non-medical conditions.

5. It is the responsibility of the individual student to inform her/his Faculty Office as soon as possible if s/he is not fit to attend her/his programme of study or to take part in assessments. Students should note that other GPs with whom they may be registered are not bound by the above policy of our Medical Centre.

of the Mitigation Panel. The Awards Board will be unable to make any allowances for absence unless your explanation and related certification has arrived by the due date – which is no later than five working days after the submission date or the date of the relevant examination. Similarly, if your assignment/coursework is materially affected by an unexpected medical condition, or other valid cause, a mitigating circumstances form (UR MIT) must be submitted within five days after the due date for the assignment, accompanied by any medical evidence.

Subject to the above, if you are obliged to miss an examination because of illness or other valid cause you must provide external evidence to explain why you have been unable to take the examination and attach this to a completed Mitigating Circumstances form (UR MIT). This form must be signed by a Student Adviser who can also give advice about the process and forward the form and documentation to the assessments office for consideration by the Chair

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Mitigation Mitigation is the process by which our University makes allowance for any matter or circumstance which affects your performance in assessment. Since September 2006 the mitigation process has differed in an important respect from the previous one. So, please take note of what follows and ignore anyone who tells you anything different! Mitigation should only be requested for unexpected occurrences which are beyond your control and which have had a serious adverse affect on your performance. If you have a recurrent problem which will affect your assessment, we expect you to discuss it with us so that we can provide help before the event, and/or make some prior allowance with regard to assessment. Dyslexia is a classic example of this. If you have an ongoing disability which you think might affect your capacity to complete assessment tasks in the usual way, the proper procedure is to establish contact with the Student Adviser in the Student Services Learning Support Team at the earliest opportunity in your career at Anglia Ruskin.

See the section on Individual Examination and Assessment Arrangements. A disability which emerges during the course of your studies might be dealt with by mitigation at the first assessment point after it emerges; thereafter, however, we would expect to make prior allowance and so enable you to be assessed on the same terms as other students. Here is an outline of how we operate: If you believe that there are matters or circumstances which have materially affected your performance in any assessment, you should submit a claim on the University’s Mitigating Circumstances form (UR MIT). The claim should be addressed to the Chair of your Faculty’s Mitigation Panel and submitted through a Student Adviser who will do an initial check to make sure that your claim has an acceptable basis with supporting evidence. Claims must be submitted within five working days after the submission date for the assessment (for assignments and coursework and for exams). Your tutor should inform you of the date of

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Mitigation (cont.) submission of any mitigation (along with the hand-in date of the assignment) when giving out assignment details/briefs. You will need to explain how you believe your performance in assessment was affected, the dates or periods affected, and you must supply documentary evidence, for instance medical certificates, to explain the absence of/from any assessment. If the basis of your claim is particularly sensitive, you may outline it in general terms on the form and provide full details and evidence in a sealed envelope addressed to the Chair of the Mitigation Panel.

have impaired your result, this will be exactly what you want - the chance to achieve the mark of which you are capable and without any penalty. The Anglia Ruskin Students’ Union Advice Service is available to students who may want advice on mitigation. They have produced a step by step guide entitled ‘Mitigation’ which is available from the Anglia Ruskin SU offices on both campuses.

If your request for mitigation is accepted, the Mitigation Panel will annul any mark you have achieved, and, normally, you will simply be assessed again, without any penalty. The important change, here, is that successful mitigation will wipe the slate clean, whatever is on it. So it can result in a pass mark being annulled. Obviously if you believe that the circumstances under which you were assessed must

The Undergraduate Student Handbook 2009–2010

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Moderation Moderation is the process by which our University ensures that marking is of a fair and consistent standard. We appoint at least one Internal Moderator for every module (there may be more than one for modules with large enrolments) who looks at a sample of at least 8 items or 10% (whichever is the greater) across the range of marks given (including at least a sample of failures and borderline cases). If the moderator feels that the marks initially given are inconsistent, or consistently too high or too low, s/he will discuss them with the marker and the entire range may possibly be adjusted. If agreement cannot be reached, a third marker may be brought in to adjudicate. The sample, possibly augmented, is then sent to an external assessor from another institution who will review it to make sure that the assessment process has been to a high standard. If s/he feels that the internal assessor’s marks require adjustment this can again be recommended for the entire range.

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The Undergraduate Student Handbook 2009–2010

Re-assessment Anglia Ruskin’s regulations allow you to be reassessed once in any failed module; if you pass, your mark for the module will be capped at 40%. It is very important that you attempt any re-sit exams which you may have. You should never stay away on the grounds that you don’t feel prepared for the exam, or that it is too difficult or expensive for you to return specially to do so. If you do this your absence will be treated as a failed attempt. See above (mitigation) on how to tell us of anything which might have affected your preparation for the re-sit. If, after re-assessment, you have still failed a module, you will be allowed to re-take the module (with attendance) and, if you pass, your mark will be capped at 40%. Alternatively, but only if the failure is in a designated module (i.e. it was not compulsory), you may replace it with another designated module and in this case, if you pass, the mark which you achieve will not be capped. There are limits on the number of times you can do this; please look in the Assessment Regulations booklet for full details.

Our University has re-sit exams for Semester taught programmes twice each year: Week beginning 12th April 2010 Week beginning 23rd August 2010 Your transcript of results will tell you if you have a re-sit exam. Exam Timetables for the resits are posted on the main examinations notice boards and are mounted on the Anglia Ruskin website at: http://web.anglia.ac.uk/anet/students/exams We do not give out information about assessment over the telephone, partly to respect confidentiality but also to avoid any misunderstanding.

The Undergraduate Student Handbook 2009–2010

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Currency of the Handbook This Handbook is issued to all undergraduate students who register with our University for the first time during the academic year 2009/10. The information given in this Handbook is intended as a guide to students attending Anglia Ruskin and, except as otherwise provided in the document, shall not be deemed to constitute a contract or the terms thereof between Anglia Ruskin and a student or a third party. Anglia Ruskin reserves the right to cancel, suspend or modify in any way the matters contained in this document.

Whilst every effort has been made to ensure the accuracy of the information included in this Handbook, Anglia Ruskin accepts no liability if any of the information is incorrect. This Handbook is designed solely as a guide to our facilities and to how our University is organised. The most recent version of this handbook is available online at www.anglia.ac.uk/studenthandbook

The Assessment Regulations should be read in conjunction with this Handbook. The Assessment Regulations will apply to all students unless their award is one which has been exempted from their provisions. The regulations are available via the Curriculum website at http://web.anglia.ac.uk/curriculum/ sections.phtml