Student Handbook
Academic Information 75
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Electronic mail address
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Photograph
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Date and place of birth
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Major field of study
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Dates of attendance
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Grade level
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Degrees, honors, and awards received
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Student ID number, user ID, or other unique personal identifier used to communicate in electronic systems but only if the identifier cannot be used to gain access to education records except when used in conjunction with one or more factors that authenticate the user’s identity, such as a PIN, password, or other factor known or possessed only by the authorized user
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A student ID number or other unique personal identifier that is displayed on a student ID badge, but only if the identifier cannot be used to gain access to education records except when used in conjunction with one or more factors that authenticate the user’s identity, such as a PIN, password, or other factor known or possessed only by the authorized user.
Academic Area Concerns •
Any student who wishes to file a written complaint about an academic issue such as grade related concerns or course-related concerns can do so through the Registrar’s Office. These procedures apply only to student complaints received in writing.
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An Academic Area Concern Form is available from Office of the Registrar.
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The Seminary will acknowledge all written student complaints within 10 business days of receipt of the complaint. The date of receipt should be marked on the complaint.
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Within 15 business days after acknowledging receipt of the complaint, the appropriate administrative office will inform the complainant regarding the institutional response to the complaint.
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Students have the right to appeal the Seminary’s decision in the event they are not satisfied with the Seminary’s response. Any complaint that is appealed will automatically become a part of the student’s permanent file with the Seminary.
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All grade-related complaints must be submitted to the professor (or subsequently the dean) within one month of the posting of final grades. The student who has a course-related concern [e.g., timely and substantive feedback, late work, incomplete work, interpretation of course requirements, etc.] should talk first with the professor involved. If the professor is satisfied that the issue is one of fact, he/she may suggest a resolution to the concern. If the student agrees with the faculty member’s judgment, the matter shall be concluded. If the student and professor do not agree whether the issue is one of fact or judgment, the student may bring the concern to the Registrar’s Office to file the Academic Area of Concern Form. Once the Academic Area Concern form is submitted to the Office of the Registrar, the complaint will be filed with the dean of the professor’s school. The dean, on the basis of a conference with the faculty member, will make a preliminary decision regarding whether the matter is one of fact or judgment and will inform the faculty member and the student of his/her decision, in writing. If the dean indicates that the issue is one of judgment and the student accepts the decision, the matter may be terminated. Or, if the dean’s preliminary decision is that the issue is one of fact, and the faculty member agrees and acts accordingly, the matter may be terminated. If the student or the faculty member does not agree with the dean’s preliminary decision, the matter may be presented to the Academic Council (chaired by an associate Provost) for discussion and recommendation. The council shall invite the faculty member and the student involved to participate in the discussion, though the final decision will be made in the executive session. If the Academic Council decides that the issue is one of fact, it shall
