MINISTRY LEADERSHIP IMMERSION Leading A Thriving Healthcare Ministry
WORKBOOK
Our Commitment to You To create an experience that... • Studies the distinctive elements of Catholic healthcare • Explores Ascension's identity as a ministry of the Church • Provides active reflection on your vocation as an Ascension
leader
...within a community of Ascension leaders
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We Are
Being
Doing
INTERIOR
EXTERIOR
Values Meaning Energy Dispositions
Decision-Making Behavior Actions
Organizational Culture Shared Values Morale
Business Systems Policies Processes Practices
I Do INTEGRITY
Acting
INDIVIDUAL
I Am
Reflecting
COLLECTIVE
Formation Map
We Do
ALIGNMENT Based on the work of Ken Wilbur
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Reflection The Ascension Mission Statment Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words.
Notes
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TRADITION
“Rooted in the loving ministry of Jesus as healer…”
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TRADITION
Ascension's Story
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The Healing Ministry of Jesus: The Healing of the Paralytic at Capernaum
One day as Jesus was teaching, Pharisees and teachers of the law were sitting there who had come from every village of Galilee and Judea and Jerusalem, and the power of the Lord was with him for healing. And some men brought on a stretcher a man who was paralyzed; they were trying to bring him in and set [him] in His presence. But not finding a way to bring him in because of the crowd, they went up on the roof and lowered him on the stretcher through the tiles into the middle in front of Jesus. When He saw their faith, He said, “As for you, your sins are forgiven.” Then the scribes and Pharisees began to ask themselves, “Who is this who speaks blasphemies? Who but God alone can forgive sins?” Jesus knew their thoughts and said to them in reply, “What are you thinking in your hearts? Which is easier, to say, ‘Your sins are forgiven,’ or to say, ‘Rise and walk’? But that you may know that the Son of Man has authority on earth to forgive sins”—he said to the man who was paralyzed, “I say to you, rise, pick up your stretcher, and go home.” He stood up immediately before them, picked up what he had been lying on, and went home, glorifying God. Then astonishment seized them all and they glorified God, and, struck with awe, they said, “We have seen incredible things today.” Luke 5:17-26
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TRADITION
The Healing of the Paralytic at Capernaum Activity What is happening in the story?
What types of healing take place in the story?
Where do we see similar healing taking place in our workday?
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Sponsorship and Governance
Participating Entities
APPOINT
Ascension Sponsor
Participating Entities APPOINTS
Ascension Board
APPOINTS
Chief Executive Officer
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TRADITION
Ecclesial Relations
A Bishop's primary responsibilities:
Catholic Health Association
• Teaching • Governing
• www.chasusa.org • Professional organization for
• Sanctifying • Representing
Catholic healthcare • Cross-ministry leadership • Ministry Identity Assessment • Register with your Ascension email • Health Progress • Catholic Health World • Position statements/resources • Webinars/trainings
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I Am...
• Compassionate • Respectful • Holistic
Reverence
I Will...
• Care for the
Whole Person • Celebrate Diversity • Cultivate Relationships • Practice Reflection and Self Care
I Am...
• An Advocate • Generous • Humble
Service of the Poor
I Will...
• Advocate for the
Voiceless • Engage Solidarity • Volunteer • Lead as a Ministry
Steward • Transparent
• Authentic
Protect Safety • Establish Clear Direction • Lead Consistently • Hold Myself and Others Accountable
• Prioritize and
I Will...
Complexity • Collaborate • Exercise Discernment • Seek “Both-And” Solutions
• Navigate
I Will...
Wisdom
• A Good
Integrity
• Integrative
• Accountable
Am...
• Ethical
I Am...
Ownership and Model the Way
• Lead Change • Inspire My Team • Explain “Why” • Demonstrate
I Will...
Creativity
Leader
• A Change
• Inspiring
• Courageous
Am...
Encourage Others
• Recognize and
Successes
• Celebrate
Joy
• Affirm Hope and
Outcomes
• Deliver Strategic
I Will...
Dedication
• Celebratory
• Passionate
• Joyful
I Am...
Living Our Ascension Vales: Ministry Leadership Culture
SPIRITUALITY
We commit ourselves to... "Spiritually-centered, holistic care..."
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SPIRITUALITY
Ascension Leaders are expected to: Engage in spiritual formation through regular personal practices that develop spiritual maturity and enhanced alignment between vocation and values
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Build self-insight to ground in self-awareness and openness to feedback through regular practices of reflection Nuture, lead, and expect the same of one another and the associates/clinicians for whom they are responsible through regular practices of Organizational Spirituality
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What is Prayer and Reflection, and Why Does Ascension Value It?
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Group Prayer
Group Reflection
Movement
A turn toward the Divine, both beyond us and within us
A turn inward in community
Action
Engaging with the Divine - or Source of meaning - in our lives
Pausing, quieting ourselves, and reviewing what is before us and within us
Content
Scripture, mantra, contemplation, meditation, an open heart, and more
Poem, story, quote, letter, song, video image, silence, and more
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SPIRITUALITY
Ingredients of Group Prayer and Reflection
Content: that aligns with your awareness of yourself, the group, and the movement of the Divine Contemplation: empowers the group to experience the prayer and reflection to its fullest; generates safety, quiet, calm, attentiveness, presence, and openness Action: invite the group to take reflective action Closing: simple blessing or prayer to close, using inclusive language (e.g., in God's Holy Name we pray.)
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Personal Spirituality and Leading Group Prayer and Reflection Journal: In your view, why is spirituality important to who we are as leaders of this ministry?
What is significant about group prayer and reflection in Ascension?
Discuss: • Where do the effects of personal spirituality, group prayer, and reflection show up in your leadership? • Where might it grow?
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CATHOLIC SOCIAL TEACHING
…we commit ourselves to serving all persons with special attention to those who are poor and vulnerable.
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C AT H O L I C S O C I A L TEACHING
Principles of our Ministry Identity
Attend to the Whole Person
Steward Resources
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Care for Those Who are Poor and Vulnerable
Serve as a Ministry of the Church
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Principles of Ascension's Ministry Identity Activity How do these principles guide values-aligned leadership?
Human Dignity
Justice
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C AT H O L I C S O C I A L TEACHING
Principles of Ascension's Ministry Identity Activity How do these principles guide values-aligned leadership?
The Common Good
In what practical applications will you express these principles? How can we grow our implementation of them in daily leadership?
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Operationalizing Ministry Identity Activity
What connections do you see for the principles of Catholic Social Teaching to be advanced and expressed in these strategies and initiatives?
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C AT H O L I C S O C I A L TEACHING
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Writing (and Sharing) Your Own Case Study Activity Think about a decision you are making, a plan you're a part of crafting, or a situation you are about to navigate... Write (2-3 sentences for each): What is happening?
Who will be impacted?
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C AT H O L I C S O C I A L TEACHING
Writing (and Sharing) Your Own Case Study Activity How are the principles of human dignity, justice, and the common good being applied? How might they be better applied? • To the decision • To the communication of the decision • To the evaluation of the impact of the decision • To what happens after
What themes did you notice? How will you set this into action tomorrow, the next day, and so on?
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ETHICS
A
Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities.
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ETHICS
The Ethical and Religious Directives for Catholic Health Services - 6th Edition Purpose • To affirm ethical standards2and norms regarding the dignity of
the human person • To provide “authoritative” guidance for healthcare professionals • To provide principles and guides for patients, families and,
surrogates making decisions • Guardrails for living out Catholic identity
Elements of ERDs • Part One: Social Responsibility • Part Two: Pastoral and Spiritual Responsibility • Part Three: Provider-Patient Relationship • Part Four: Issues in Care for the Beginning of Life • Part Five: Issues in Care at the End of Life • Part Six: Forming New Partnerships with Health Care
Organizations and Providers
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The ERDs: Responsibilities of Leaders ERD 5: Catholic health care services must adopt these Directives as policy. ERD 6: A Catholic health care organization should be a responsible steward of the health care resources available to it.
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ERD 7: A Catholic health care institution must treat its employees respectfully and justly. ERD 37: An ethics committee or some alternate form of ethical consultation should be available.
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ETHICS
Key Operational Takeaways • Ascension and all its subsidiaries are
required to abide by the ERDs
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• All large Ministry Markets have
embedded Ethicists • The System Office Ethics team serves
Ministry-wide Function and the entire health ministry • Your local bishop has ultimate
responsibility (and authority) for interpreting the ERDs • https://www.myEthicsRx.org - a
dynamic website will help you understand what the issues are and get you most of the way to an answer
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DISCERNMENT
“...through our actions and our words”
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DISCERNMENT
What is Discernment in Ascension? Formal Organizational Ethics Discernment Process • 9 steps
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• Requires an Ethics consultant • Major organizational decisions (e.g. acquisitions, joint
ventures, divestitures)
Informal Discernment • Applying concepts without formal process • Operational decisions
Everday Discernment • Values in Action • Day to day interactions, business decisions,
communications, etc.
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Formal Organizational Ethics Discernment Process 9 Steps 2 • Identify the central question(s) • Reflect on our hopes, fears, biases • Consider subsidiarity • Identify the relevant facts • Identify salient values and moral concerns • Consider additional possibilities • Decide and see 1 holistically • Consolation and desolation reflection • Communicate and implement review
Discernment is “the process of developing eyes to see God in the midst of ordinary, finite existence, to allow ourselves to be stirred by this God and to be called into a vocation of service in God’s creative project.”
- André Delbecq
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DISCERNMENT
Everyday Values-Based Decision Making • Why is this decision difficult? • Do we have all the information we need to make this 2
decision now?
• Do we have input from those stakeholders who will be
significantly affected by the decision? • How does this decision impact the poor and vulnerable? • What creative alternative solutions have been explored? • What values and principles underlie this decision? • How does the team feel about the decision being made? • What is the best way to implement this decision,
considering the need to be sensitive to all stakeholders?
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VOCATION
Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words.
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V O C AT I O N
Vocation in the Catholic Health Tradition
Work as... Job Career Vocation
Gift
"Vocation is where your deep gladness and the world's deep hunger meet.” - Frederick Buechner theologian and novelist
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Synthesizing Stories: Me, Us, Ascension
Study the distinctive elements of Catholic2healthcare
Explores Ascension’s identity as a ministry of the Church
Provides active reflection on your vocation as an Ascension leader
…within a community of Ascension leaders
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V O C AT I O N
Closing Blessing We are Ascension leaders. This healing ministry of Jesus, which has been handed from generation to generation, is entrusted to our care. We are called to embody, sustain and promote Ascension’s identity as a Catholic ministry and to realize Ascension’s Mission and Vision by living our Values in action, reflection, and service to others, especially for those who are poor and vulnerable.
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May the gift of leadership awaken in us as a vocation, Keeping us mindful of the providence that calls us to serve. As high over the mountains the eagle spreads its wings, May our perspective be larger than the view from the foothills. When the way is flat and dull in times of gray endurance, May our imagination continue to evoke horizons. When thirst burns in times of drought, May we be blessed to find the wells. May we have the wisdom to read time clearly And know when the seed of change will flourish. In our hearts may there be a sanctuary To nurture the inner stillness where clarity is born. May our souls find the graciousness To rise above the fester of small mediocrities. May our work be infused with passion and creativity Expressing wisdom through the balance of compassion and challenge. May our expression of power never become a shell Wherein our hearts would silently atrophy. Instead, may we welcome our own vulnerability As the ground where healing and truth join. May the sacredness of our work bring light and renewal To those who work with us And to those who see and receive our work. And may each dawn find hope in our hearts Approaching the new day with dreams, possibilities, and promises For the future of this healing ministry. Amen
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Notes
Action Items
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Notes
Action Items
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PARTICIPANT DIRECTORY SENIOR VICE PRESIDENTS
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Adams, Timothy (Tim)
Alexander, Jason
Aloia, Thomas (Tom)
Regional Operating Officer Horizontals and Post Acute
Senior Vice President, Ascension Ministry Market CEO Ascension Alabama
Senior Vice President Chief Medical Officer Ascension
Argir, Michael (Mike)
Beaudry, Carl (Bo)
Caldwell, Scott
President and Chief Executive Officer Medxcel
Senior Vice President, Ascension Ministry Market CEO Ascension Oklahoma
President and Chief Executive Officer The Resource Group, LLC
Campbell, Carol
Chadwick, Maureen (Mo)
Davenport, Polly
Senior Vice President Chief Experience Officer Ascension
Senior Vice President Chief Nursing Officer Ascension
Senior Vice President, Ascension Ministry Market CEO Ascension Illinois
Davis, Lisa
Davis, William (Andy)
Deardorff, John
Senior Vice President Strategic Finance Analytics Ascension
Senior Vice President, Ascension Ministry Market CEO Ascension Texas
Regional Operating Officer Alabama, Florida, Michigan, Tennessee, and Wisconsin
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Erickson, David
Garrett-Ray, Stacy
Griffin, Michael
Senior Vice President Chief Investment Officer Ascension
Senior Vice President Chief Community Impact Officer Ascension
President and Chief Executive Officer Ascension DePaul Services of New Orleans and Arkansas
Hayes, Mark
Herndon, Scott
Herzog, Sarah
Senior Vice President Advocacy and Policy Ascension
Senior Vice President Chief Financial Officer Operational Finance Ascension
Senior Vice President Deputy General Counsel Ascension
Jackson, Daniel
King, Don
Kohler, Michelle
Senior Vice President, Ascension Ministry Market CEO Ascension Wisconsin
Senior Vice President, Ascension Ministry Market CEO Ascension Florida
Senior Vice President System Office Organizational Effectiveness and Organizational Capabilities Solutions Human Resources Ascension
Kress, Robyn
Loftis, Teresa (Tracie)
Logsdon, James (Jim)
Senior Vice President National Foundation Ascension
Senior Vice President Mission Integration Ascension
Senior Vice President Chief Revenue Officer Ascension
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McMillan, Michael
Meidl, Holly
Mihm, Jenna
Senior Vice President Chief Managed Care Officer Ascension
Senior Vice President Risk Management and Insurance Ascension
Senior Vice President Chief Compliance Officer Ascension
Mohan, Rajan (Raj)
Mowan, Chris
Musgrave, Lisa
Senior Vice President Chief Digital Officer Ascension
Regional Operating Officer Illinois, Indiana, Kansas, Oklahoma, Texas and Small Markets
Senior Vice President Post Acute Care and At-Home Services Ascension
O'Brien, Sara
Phillips, Paula
Senior Vice President Chief Accounting Officer Ascension
Senior Vice President Operations Infrastructure Ascension
Pratt, Audra Senior Vice President Organizational Effectiveness Human Resources Ascension
Raja, Jyothi (Karthik)
Schmidt, Carol
Schuler, Ryan
Senior Vice President Analytics Ascension Technologies
Senior Vice President, Ascension Ministry Market CEO Ascension Michigan
Chief Venture Investment Officer Ascension Ventures
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Sims, Amber
Singh, Gagan
Slosar, John Paul
Senior Vice President Chief Strategy Officer Ascension
Senior Vice President Chief Information Officer Ascension
Senior Vice President Healthcare Ethics Ascension
Sohn, Jonathan (Jon)
Speer, Kevin
Strecker, Kevin
Senior Vice President Chief Treasury and Finance Risk Officer Ascension
Senior Vice President, Ascension Ministry Market CEO Ascension Indiana
Senior Vice President, Ascension Ministry Market CEO Ascension Kansas
Tahir, Fahad
Wood, Marvin (Bud)
Senior Vice President, Ascension Ministry Market CEO Ascension Tennessee
Senior Vice President Shared Service Delivery Human Resources Ascension
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February 20 - 21, 2024