MINISTRY LEADERSHIP IMMERSION Leading A Thriving Healthcare Ministry
WORKBOOK
Our Commitment to You To create an experience that... • Studies the distinctive elements of Catholic healthcare • Explores Ascension's identity as a ministry of the Church • Provides active reflection on your vocation as an Ascension
leader
...within a community of Ascension leaders
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We Are
Being
Doing
INTERIOR
EXTERIOR
Values Meaning Energy Dispositions
Decision-Making Behavior Actions
Organizational Culture Shared Values Morale
Business Systems Policies Processes Practices
I Do INTEGRITY
Acting
INDIVIDUAL
I Am
Reflecting
COLLECTIVE
Formation Map
We Do
ALIGNMENT Based on the work of Ken Wilbur
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Reflection The Ascension Mission Statment Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words.
Notes
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TRADITION
“Rooted in the loving ministry of Jesus as healer…”
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TRADITION
Ascension's Story
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The Healing Ministry of Jesus: The Healing of the Paralytic at Capernaum
One day as Jesus was teaching, Pharisees and teachers of the law were sitting there who had come from every village of Galilee and Judea and Jerusalem, and the power of the Lord was with him for healing. And some men brought on a stretcher a man who was paralyzed; they were trying to bring him in and set [him] in His presence. But not finding a way to bring him in because of the crowd, they went up on the roof and lowered him on the stretcher through the tiles into the middle in front of Jesus. When He saw their faith, He said, “As for you, your sins are forgiven.” Then the scribes and Pharisees began to ask themselves, “Who is this who speaks blasphemies? Who but God alone can forgive sins?” Jesus knew their thoughts and said to them in reply, “What are you thinking in your hearts? Which is easier, to say, ‘Your sins are forgiven,’ or to say, ‘Rise and walk’? But that you may know that the Son of Man has authority on earth to forgive sins”—he said to the man who was paralyzed, “I say to you, rise, pick up your stretcher, and go home.” He stood up immediately before them, picked up what he had been lying on, and went home, glorifying God. Then astonishment seized them all and they glorified God, and, struck with awe, they said, “We have seen incredible things today.” Luke 5:17-26
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TRADITION
The Healing of the Paralytic at Capernaum Activity What is happening in the story?
What types of healing take place in the story?
Where do we see similar healing taking place in our workday?
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Sponsorship and Governance
Participating Entities
APPOINT
Ascension Sponsor
Participating Entities APPOINTS
Ascension Board
APPOINTS
Chief Executive Officer
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TRADITION
Ecclesial Relations
A Bishop's primary responsibilities:
Catholic Health Association
• Teaching • Governing
• www.chasusa.org • Professional organization for
• Sanctifying • Representing
Catholic healthcare • Cross-ministry leadership • Ministry Identity Assessment • Register with your Ascension email • Health Progress • Catholic Health World • Position statements/resources • Webinars/trainings
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I Am...
• Compassionate • Respectful • Holistic
Reverence
I Will...
• Care for the
Whole Person • Celebrate Diversity • Cultivate Relationships • Practice Reflection and Self-Care
I Am...
• An Advocate • Generous • Humble
Service of the Poor
I Will...
• Advocate for the
Voiceless • Engage Solidarity • Volunteer • Lead as a Ministry
• A Good
• Accountable • Authentic
Protect Safety • Establish Clear Direction • Lead Consistently • Hold Myself and Others Accountable
• Prioritize and
I Will...
Integrity
• Integrative
• Ethical
Complexity • Collaborate • Exercise Discernment • Seek “Both-And” Solutions
• Navigate
I Will...
Wisdom
Steward • Transparent
Am...
I Am...
Ownership and Model the Way
• Lead Change • Inspire My Team • Explain “Why” • Demonstrate
I Will...
Creativity
Leader
• Inspiring • A Change
• Courageous
Am...
Encourage Others
• Recognize and
Successes
• Celebrate
Joy
Outcomes
• Affirm Hope and
• Deliver Strategic
I Will...
Dedication
• Passionate • Celebratory
• Joyful
I Am...
Living Our Ascension Vales: Ministry Leadership Culture
SPIRITUALITY
We commit ourselves to... "Spiritually-centered, holistic care..."
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SPIRITUALITY
Ascension Leaders are expected to: Engage in spiritual formation through regular personal practices that develop spiritual maturity and enhanced alignment between vocation and values
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Build self-insight to ground in self-awareness and openness to feedback through regular practices of reflection Nuture, lead, and expect the same of one another and the associates/clinicians for whom they are responsible through regular practices of Organizational Spirituality
Notes
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What is Prayer and Reflection, and Why Does Ascension Value It?
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Group Prayer
Group Reflection
Movement
A turn toward the Divine, both beyond us and within us
A turn inward in community
Action
Engaging with the Divine - or Source of meaning - in our lives
Pausing, quieting ourselves, and reviewing what is before us and within us
Content
Scripture, mantra, contemplation, meditation, an open heart, and more
Poem, story, quote, letter, song, video image, silence, and more
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SPIRITUALITY
Ingredients of Group Prayer and Reflection
Content: that aligns with your awareness of yourself, the group, and the movement of the Divine Contemplation: empowers the group to experience the prayer and reflection to its fullest; generates safety, quiet, calm, attentiveness, presence, and openness Action: invite the group to take reflective action Closing: simple blessing or prayer to close, using inclusive language (e.g., in God's Holy Name we pray.)
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Personal Spirituality and Leading Group Prayer and Reflection Journal: In your view, why is spirituality important to who we are as leaders of this ministry?
What is significant about group prayer and reflection in Ascension?
Discuss: • Where do the effects of personal spirituality, group prayer, and reflection show up in your leadership? • Where might it grow?
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CATHOLIC SOCIAL TEACHING
…we commit ourselves to serving all persons with special attention to those who are poor and vulnerable.
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C AT H O L I C S O C I A L TEACHING
Principles of our Ministry Identity
Attend to the Whole Person
Steward Resources
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Care for Those Who are Poor and Vulnerable
Serve as a Ministry of the Church
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Principles of Ascension's Ministry Identity Activity How do these principles guide values-aligned leadership?
Human Dignity
Justice
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C AT H O L I C S O C I A L TEACHING
Principles of Ascension's Ministry Identity Activity How do these principles guide values-aligned leadership?
The Common Good
In what practical applications will you express these principles? How can we grow our implementation of them in daily leadership?
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Operationalizing Ministry Identity Activity
What connections do you see for the principles of Catholic Social Teaching to be advanced and expressed in these strategies and initiatives?
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C AT H O L I C S O C I A L TEACHING
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Writing (and Sharing) Your Own Case Study Activity Think about a decision you are making, a plan you're a part of crafting, or a situation you are about to navigate... Write (2-3 sentences for each): What is happening?
Who will be impacted?
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C AT H O L I C S O C I A L TEACHING
Writing (and Sharing) Your Own Case Study Activity How are the principles of human dignity, justice, and the common good being applied? How might they be better applied? • To the decision • To the communication of the decision • To the evaluation of the impact of the decision • To what happens after
What themes did you notice? How will you set this into action tomorrow, the next day, and so on?
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ETHICS
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Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities.
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ETHICS
The Ethical and Religious Directives for Catholic Health Services - 6th Edition Purpose • To affirm ethical standards2and norms regarding the dignity of
the human person • To provide “authoritative” guidance for healthcare professionals • To provide principles and guides for patients, families and,
surrogates making decisions • Guardrails for living out Catholic identity
Elements of ERDs • Part One: Social Responsibility • Part Two: Pastoral and Spiritual Responsibility • Part Three: Provider-Patient Relationship • Part Four: Issues in Care for the Beginning of Life • Part Five: Issues in Care at the End of Life • Part Six: Forming New Partnerships with Health Care
Organizations and Providers
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The ERDs: Responsibilities of Leaders ERD 5: Catholic health care services must adopt these Directives as policy, require adherence to them within the institution as a condition for medical privileges and employment, and provide appropriate instruction regarding the Directives for administration, medical and nursing staff, and other personnel. 2 ERD 6: A Catholic health care organization should be a responsible steward of the health care resources available to it. Collaboration with other health care providers, in ways that do not compromise Catholic social and moral teaching, can be an effective means of such stewardship. ERD 7: A Catholic health care institution must treat its employees respectfully and justly. This responsibility includes: equal employment opportunities for anyone qualified for the task, irrespective of a person’s race, sex, age, national origin, or disability; a workplace that promotes employee participation; a work environment that ensures employee safety and well-being; just compensation and benefits; and recognition of the rights of employees to organize and bargain collectively without prejudice to the common good.
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ETHICS
Key Operational Takeaways • Ascension and all its subsidiaries are
required to abide by the ERDs
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• All large Ministry Markets have
embedded Ethicists • The System Office Ethics team serves
Ministry-wide Function and the entire health ministry • Your local bishop has ultimate
responsibility (and authority) for interpreting the ERDs • https://www.myEthicsRx.org - a
dynamic website will help you understand what the issues are and get you most of the way to an answer
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DISCERNMENT
“...through our actions and our words”
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DISCERNMENT
What is Discernment in Ascension? Formal Organizational Ethics Discernment Process • 9 steps
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• Requires an Ethics consultant • Major organizational decisions (e.g. acquisitions, joint
ventures, divestitures)
Informal Discernment • Applying concepts without formal process • Operational decisions
Everday Discernment • Values in Action • Day to day interactions, business decisions,
communications, etc.
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Formal Organizational Ethics Discernment Process 9 Steps 2 • Identify the central question(s) • Reflect on our hopes, fears, biases • Consider subsidiarity • Identify the relevant facts • Identify salient values and moral concerns • Consider additional possibilities • Decide and see 1 holistically • Consolation and desolation reflection • Communicate and implement review
Discernment is “the process of developing eyes to see God in the midst of ordinary, finite existence, to allow ourselves to be stirred by this God and to be called into a vocation of service in God’s creative project.”
- André Delbecq
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DISCERNMENT
Everyday Values-Based Decision Making • Why is this decision difficult? • Do we have all the information we need to make this 2
decision now?
• Do we have input from those stakeholders who will be
significantly affected by the decision? • How does this decision impact the poor and vulnerable? • What creative alternative solutions have been explored? • What values and principles underlie this decision? • How does the team feel about the decision being made? • What is the best way to implement this decision,
considering the need to be sensitive to all stakeholders?
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VOCATION
Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words.
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V O C AT I O N
Vocation in the Catholic Health Tradition
Work as... Job Career Vocation
Gift
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Synthesizing Stories: Me, Us, Ascension
Study the distinctive elements of Catholic2healthcare
Explores Ascension’s identity as a ministry of the Church
Provides active reflection on your vocation as an Ascension leader
…within a community of Ascension leaders 44
V O C AT I O N
Closing Blessing We are Ascension leaders. This healing ministry of Jesus, which has been handed from generation to generation, is entrusted to our care. We are called to embody, sustain and promote Ascension’s identity as a Catholic ministry and to realize Ascension’s Mission and Vision by living our Values in action, reflection, and service to others, especially for those who are poor and vulnerable.
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May the gift of leadership awaken in us as a vocation, Keeping us mindful of the providence that calls us to serve. As high over the mountains the eagle spreads its wings, May our perspective be larger than the view from the foothills. When the way is flat and dull in times of gray endurance, May our imagination continue to evoke horizons. When thirst burns in times of drought, May we be blessed to find the wells. May we have the wisdom to read time clearly And know when the seed of change will flourish. In our hearts may there be a sanctuary To nurture the inner stillness where clarity is born. May our souls find the graciousness To rise above the fester of small mediocrities. May our work be infused with passion and creativity Expressing wisdom through the balance of compassion and challenge. May our expression of power never become a shell Wherein our hearts would silently atrophy. Instead, may we welcome our own vulnerability As the ground where healing and truth join. May the sacredness of our work bring light and renewal To those who work with us And to those who see and receive our work. And may each dawn find hope in our hearts Approaching the new day with dreams, possibilities, and promises For the future of this healing ministry. Amen
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Notes
Action Items
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Notes
Action Items
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PARTICIPANT DIRECTORY VICE PRESIDENTS
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Angulo, Samantha
Antonios, Samer (Sam)
Apple, Douglas (Doug)
Vice President Managed Care Operations Ascension Managed Care
Chief Clinical Officer Ascension Kansas
Chief Clinical Officer Ascension Michigan
Baig, Mirza (Fahad)
Beale, Brandon
Biles, Tracey
Vice President Digital Engineering Ascension Studio
Vice President Infrastructure and Engineering Ascension Technologies
Chief Mission Integration Officer Ascension Kansas
Bode, Timothy "Tim"
Bollinger, Allison (Ali)
Bontsas, Jeffery (Jeff)
Chief Clinical Officer Ascension Alabama
Vice President Emergency and Urgent Care Services Clinical
Chief Information Security Officer Ascension Technologies
Boykin, Denise
Breedlove, Ryan
Brouillette, Raymond (Ray)
Multi-State Chief Financial Officer Finance
Vice President Continuing Care and Home Post Acute Care
Chief Actuarial Officer Ascension Data Science Institute
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Brown, Kristen
Brown, Loraine
Brunner, Kerry
Vice President Communications Ascension Foundation
Chief Mission Integration Officer Ascension Indiana
Vice President Benefits Human Resources
Brzon, Mandie
Byram, Hugh (Tony)
Campbell, Jason
Vice President Revenue Cycle Finance
Vice President Healthcare Data Intelligence Ascension Data Science Institute
Vice President Finance Operations Ascension Technologies
Campbell, Sara
Carter, Richard (Doug)
Chase, Gregory (Greg)
Vice President Culture and ABIDE Human Resources
Chief Financial Officer Ascension Illinois
Vice President On Site Experience Consumer Experience
Choate, Eileen
Cihak, Scott
Cornejo, Susan
Vice President Executive Recruitment Human Resources
Chief Operating Officer Ascension Michigan
Chief Operating Officer Ascension Florida
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Covert, Derek
Daugherty, Sara
Davidson, Dawn
Chief Mission Integration Officer Ascension Texas
Vice President Ascension Insurance Services
Vice President National Net Revenue Management Finance
DeKleine-Callaghan, Cheryl
Dermer, Nicole
Desai, Samit
Vice President Clinical Risk Management Risk Center of Excellence
Associate General Counsel Ascension Wisconsin
Chief Medical Information Officer Ascension Technologies
Dickinson, Ashley
Fakih, Mohamad
Ferber, Aaron
Chief Operating Officer Ascension Texas
Chief Quality Officer Clinical
Vice President Experience Research and Design Ascension Studio
Ferrario, Andrea
Fiamingo, Steven
Fitzpatrick, Sean
Vice President Nursing and Post-Acute Organizational Effectiveness Human Resources
Vice President System Strategy Strategic Planning
Vice President External Communications Communications
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Fontenot, Terrie
Gaughan, Mary
Gomez, Eduardo
Regional Chief Nursing Officer Nursing Center of Excellence
Associate General Counsel Ascension Legal Services
Vice President Labor Productivity Management
Gopinath, Ashoka
Hakes, John
Halstead, John
Vice President Network Services Ascension Managed Care
Associate General Counsel Ascension Legal Services
Chief Mission Integration Officer Ascension Illinois
Hannah, Sarah
Hanselman, Matthew
Haws, David
Associate General Counsel Ascension Legal Services
Chief Financial Officer Ascension Wisconsin
Chief Strategy Officer Ascension Oklahoma
Healy, Morley
Heavens, Michelle
Hellrich, Rebecca (Becky)
Chief Strategy Officer Ascension Kansas
Vice President Operations Ascension Employed Clinician Network
Vice President Nursing Practice Nursing Center of Excellence
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Hendricks, Meghan
Huffine, Daniel
Hughes, Christopher "Scott"
Vice President Demand and Relationship Management Ascension Technologies
Chief Financial Officer Ascension Texas
Chief Financial Officer Ascension Alabama
Isley, Amber
Jagger, Matthew (Matt)
Jeon, Jordan
Vice President Physician Advisor Clinical
Associate General Counsel Ascension Legal Services
Chief Strategy Officer Ascension Michigan
Jesudass, Samson
Joseph, Kevin
Joseph, Krushanu
Chief Clinical Officer Ascension Texas
Chief Clinical Officer Ascension Oklahoma
Vice President Data Engineering and Services Ascension Technologies
Judd, Marie
Katsampes, Peter (Pete)
Kenney, Matthew
Vice President On Site Experience Consumer Experience
Vice President Human Resources Operations and Technology Human Resources
Vice President Ethics Integration and Education Mission Integration
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Kieffer, Kameron (Kam)
Locklier, Olivia
Lorenzen, Darcy
Vice President Rehabilitation Services Post Acute Care
Vice President Ministry Markets and Consumer Experience Human Resources
Vice President National Service Line Operations Clinical
Ludlow, Robin
Madick, Mary
Masoncup, Stephan
Associate General Counsel Ascension Legal Services
Vice President United States Health Holdings Ascension Insurance
Chief Strategy Officer Ascension Indiana
Masoudi, Frederick (Fred)
McClay, Michelle
McClead, Christopher (Chris)
Vice President Clinical Research Analytics Clinical
Vice President Strategic Integration Nursing and Operations Infrastructure
Chief Mission Integration Officer Ascension Michigan
McCoole, Patrick
McCullough, Michael (Mike)
McNabb, Bradley (Brad)
Chief Development Officer The Resource Group
Chief Financial Officer Ascension Michigan
Vice President Ambulatory Practice Management
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McWhinney, Tama
Mershon, Tonya
Moore, Christopher (Chris)
Vice President Internal Communications Communications
Vice President Taxation Finance
Chief Operating Officer Ascension Tennessee
Morrissey, Robyn
Mudd, Jaclyn (Jackie)
Nasser III, Skander
Chief Strategy Officer Ascension Tennessee
Vice President System Office Human Resources
Interim Chief Financial Officer Ascension Indiana
Neilson, Michaela
Nowacki, Sara
O'Connor, Mark
Vice President Case Management Nursing Center of Excellence
Vice President Compensation Human Resources
Chief Financial Officer The Resource Group
Ohl, Andrew (Drew)
Okuno-Jones, Susan
Olszewski, Antonina
Chief Strategy Officer Ascension Wisconsin
Regional Chief Nursing Officer Nursing Center of Excellence
Vice President Spiritual Care Mission Integration
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Overwater, Francesca
Pagan, Jason
Parker, Robyn
Vice President Strategic Philanthropy Ascension Foundation
Vice President Workforce Planning and Organizational Performance Human Resources
Vice President Network Development and Strategy Ascension Illinois
Patel, Mitesh
Paul, Mary
Pineda, Omar
Chief Clinical Transformation Officer Ascension Employed Clinician Network
Vice President Solidarity and Social Accountability Community Impact
Vice President Operations Nursing and Operations Infrastructure
Pope, John (Greg)
Portacci, Ruth
Price, Jeffery (Jeff)
Chief Mission Integration Officer Ascension Tennessee
Vice President Joint Ventures and Chief Integration Officer Ascension Saint Thomas
Vice President Value Based Program and Payment Innovation Ascension Managed Care
Price, Shanda
Puthoff, Timothy (Tim)
Rader, David (Dewayne)
Vice President Associate and Occupational Health Clinical
Chief Operating Officer Ascension Alabama
Chief Operating Officer The Resource Group
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Rader, Freddie (Dewayne)
Raith, Charles (Chad)
Randall, Kelly
Chief Sourcing Officer The Resource Group
Chief Mission Integration Officer R1 and Horizontals Strategy and Innovation
Vice President Patient Safety and Compliance Clinical
Rasquinha, Warren
Raymond, Rachel
Repenshek, Mark
Vice President Digital Consumer Products Ascension Studio
Chief Strategy Officer Horizontals Post Acute Care
Vice President Ethics and Church Relations Mission Integration
Richter, Jennifer (Jenny)
Ridgway, Michael (Corey)
Roe, Kristin
Vice President Associate and Labor Relations Human Resources
Vice President Ambulatory Surgery Centers Horizontals
Vice President Experience Insights Consumer Experience
Ruff, Anne
Shaw, Michael
Shaw, Timothy (Michael)
Associate General Counsel Ascension Legal Services
Chief Strategy Officer Ascension Florida
Vice President Business Development Mergers and Acquisitions Strategic Finance
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Shawwa, Jalal
Sitterding, Mary
Smith, Robert (Bob)
Vice President PreCare Experience Consumer Experience
Vice President Nursing Quality and Regulatory Nursing Center of Excellence
Vice President Business Development Ascension Capital
Stout, Kory
Sumter, Robert (Rob)
Swinney, Stephen (Steve)
Chief Financial Officer Ascension Employed Clinician Network
Chief Operating Officer Ascension Illinois
Chief Clinical Officer Ascension Indiana
Thenhaus, Katie
Thompson, Tori
Trank, Jalima
Vice President Organizational Development Human Resources
Vice President Clinical Service Line Horizontal
Chief Financial Officer Ascension Florida
Tremblay, Ronald (Ron)
Tucker, Rebecca (Becky)
Turall, Todd
Chief Mission Integration Officer Ascension Oklahoma
Chief Financial Officer Ascension Oklahoma
Associate General Counsel Ascension Legal Services
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Valadez, Adolfo
Varner, Ann
Waldoch, Timothy (Tim)
Vice President and Chief Medical Officer Ascension Insurance Services
Chief Mission Integration Officer Ascension Florida
Chief Mission Integration Officer Ascension Wisconsin
Wascovich, Michael (Mike)
Wegner, Michael (Mike)
Wilcox, Allen (Brian)
Vice President Medical Management and Chief Pharmacy Officer Ascension Rx
Chief Financial Officer Ascension Kansas
Chief Clinical Officer Ascension Tennessee
Wilkerson, Mark
Williams, Brandon
Young-Shehata, Laura
Associate General Counsel Ascension Legal Services
Chief Financial Officer Ascension Tennessee
Vice President Enterprise Applications and Platforms Ascension Technologies
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January 30 - February 1, 2024