Ashi Reporter June 2015

ASHI

Reporter JUNE 2015

Inspection News & Views from the American Society of Home Inspectors, Inc.

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NATIONAL SAFETY MONTH Indoor Residential Stairs Leading Cause of Home Injuries | 16 Garage Door Safety | 18 Metal Roofing | 20 Sponsoring an Event: Making it Work for you | 25 On My Mind: Informative and Inspiring Conferences | 38 1

June 2015 | www.ASHIReporter.org

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ASHI

Reporter June 2015

Vol. 32, #6

Features 7 |

Motion to Reduce the Size of the ASHI Board of Directors

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Preented by: James Funkhouser, Speaker of the CoR Brendan Ryan for the By-Law Committee 9 | To be safe up there ... Ya gotta love your ladder, at least for now!

The ASHI School 10 |

Compact Ladder Test: a Long-Term Update Rick Bunzel, ACI

16 | Indoor Residential Stairs Leading Cause of Home Injuries

Home Inspectors can Make Them Safer Sally Chapralis 18 |

Garage Door Safety: How Home Inspectors can Have an Impact Sally Chapralis

20 | Metal Roofing

Alan Carson – Carson, Dunlop 25 |

Sponsoring an Event: Making it Work for You Alan Carson – Carson, Dunlop

28 |

The Last Samurai

18

Michael D. Conley, ACI

Departments 6 | Being Frank Letters From Our Readers

Report From Headquarters

15 |

Quick Tip: Clothes Dryer Venting – A Hidden Danger Tom Feiza, Mr. Fix-It, Inc., HTOYH.COM/HTOYH/

16 |

Herspective From the Women of ASHI Monica Johnson, Wellspring Home Inspections

30 |

ASHI Community

32 |

Your ASHI

34 |

New Inspector Status, Education

25

Membership News & More

Postcards From the Field

It’s Wacky Out There

38 | On My Mind

Informative and Inspiring Conferences Alden Gibson, ASHI President

Please note the chapter listing is online this month.

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“Thank you. We sure do appreciate everyone at OREP. Worry free service year after year!”

ASHI National Officers and Board of Directors

— Alan, HousePro Home Inspections

ASH I M I S S I O N S TAT E ME N T To set and promote standards for property inspections and to provide the educational programs needed to achieve excellence in the profession and to meet the needs of our members.

Main Phone: 847-759-2820, 8:30 a.m.-5:00 p.m.

Mon.-Fri., CST

Officers Alden Gibson, President Breslau, ON, 519-648-3963 alden@inspectgib.com

Tim Buell, Treasurer Marysville, OH, 614-777-7922 tim.buell@pillartopost.com

Randy Sipe, President-Elect Spring Hill, KS, 913-856-4515 randy@familyhomeinspections.com

Larry Cerro, Secretary Tallahassee, FL, 850-222-4404 larrycerro@comcast.net

Howard Pegelow, Vice President Milwaukee, WI, 414-545-4186 hpegelow@yahoo.com

Bill Loden, Immediate Past-President Madison, AL, 256-464-7060 insight@knology.net

Directors Lisa Alajajian 2013-2015 Milford, MA, 508-634-2010 homequest1@comcast.net James Allen 2013-2015 Overland Park, KS, 913-894-5893 james@sweethomeinspections.com Bruce Barker 2015-2017 Cary, NC, 919-322-4491 bruce@dreamhomeconsultants.com Ken Harrington 2015-2017 Delaware, OH, 614-507-1061 inspectorken@rrohio.com C. Blaine Illingworth III 2015-2017 Harleysville, PA, 610-565-4181 housemechanic@hotmail.com Keven Kossler 2015-2017 Huntersville, NC, 704-875-3200 Team@CastleCheck.com

Frank Lesh, Executive Director, 847-954-3182, frankl@ashi.org Bonnie Bruno, Executive Assistant, 847-954-3177 bonnieb@ashi.org Kimberly McGraw, Project Coordinator, 847-954-3179 kimm@ashi.org

Education, CE Approval, Smart Track, InspectionWorld Michele George, Director of Education & Events, 847-954-3188 micheleg@ashi.org

Membership, Chapter Relations, Booth Rental, Product Orders

Robert Peterson 2013-2015 Carmel, IN, 317-581-0074 inspectorbobp@sbcglobal.net

Mark Lester, Membership Services Coordinator, 847-954-3176 markl@ashi.org

Tony Smith 2015-2017 Cedar Rapids, IA, 319-533-4565 inspecthathouse@netscape. net

Russell Daniels, Director of Chapter Relations, 847-954-3185 russelld@ashi.org

Janet George, Membership Services Supervisor, 847-954-3180 janetg@ashi.org Jen Gallegos, Membership Administrator, 847-954-3175 jeng@ashi.org

Toni Fanizza, Bookkeeper, 847-954-3190, tonif@ashi.org Beverly Canham, Financial Assistant, 847-954-3184, beverlyc@ashi.org

Robert Walstead 2013-2015 Colorado Springs, CO 719-495-2652 rwalstead@aol.com

Mike Rostescu, Director IT & Internet Communications, 847-954-3189 miker@ashi.org

Donald Lovering 2015-2016 Auburndale, MA, 617-698-3903 lovering@earthlink.net

jfunkhousr@aol.com

Publisher: Frank Lesh Editors: Sally Chapralis and Carol Dikelsky Art Director: Arlene Zapata

847-954-3186 Reporter calls only 847-299-2505 (fax) Reporter only E-mail: frankl@ashi.org

American Society of Home Inspectors, Inc. 932 Lee Street, Suite 101 Des Plaines, IL 60016

Advertising: Dave Kogan Phone: 847-954-3187, E-mail: davek@ashi.org

ASHI REPORTER – ISSN 1076-1942 – the official publication of the American Society of Home Inspectors, Inc. (ASHI), 932 Lee St., Suite 101, Des Plaines IL 60016, is published monthly. Annual subscriptions: $44.95 to non-members. Periodical postage paid at Des Plaines, IL 60016 and additional mailing offices. POSTMASTER: Send address changes to ASHI Reporter, 932 Lee Street, Suite 101, Des Plaines, IL 60016-6546.

Copyright© 2015, ASHI. None of the content of this publication may be reproduced, in any manner, without the prior written consent of the publisher. Inclusion of or specific mention of any proprietary product within does not imply endorsement of, nor does exclusion of any proprietary product imply non-endorsement, by the American Society of Home Inspectors, Inc. Opinions or statements of authors and advertisers are solely their own, and do not necessarily represent the opinions or positions of ASHI, its agents or editors. See above for information pertaining to submission of articles, advertising and related materials.

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Mike Wagner 2014-2016 Westfield, IN, 317-867-7688 mwagner@ralis.com

Kevin Westendorf 2014-2016 Mt. Pleasant, SC, 843-881-7842 kevinw@lowcountryhome inspection.com Mark Londner 2014-2016 Speaker, Council of Representatives: Purcellville, VA, 540-668-6339 James Funkhouser 2015-2016 mark@LBIhome.com Manassas Park, VA, 703-791-2360

ASHI Reporter | June 2015

Executive Director

Scott Patterson 2013-2015 Spring Hill, TN, 615-302-1113 scott@traceinspections.com

Bruce Labell 2015-2017 Scottsdale, AZ, 602-765-2140 inspect@cox.net

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ASHI Staff

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Website, Information Systems, Database

Publications, Advertising, Marketing, Public Relations Dave Kogan, Manager of Marketing & Business Development 847-954-3187, davek@ashi.org Arlene Zapata, Communications Design Manager, 847-954-3186 arlenez@ashi.org

The ASHI School Jack McGraw, Managing Director, 888-884-0440 or 847-954-3178 jack@theashischool.com Steve Reilly, Senior Sales Representative, 888-884-0440 or 847-954-3181, steve@theashischool.com Kendra Eiermann, Administrative Assistant, 847-954-3198 kendra@theashischool.com

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Motion to Reduce the Size of The ASHI Board of Directors

Being Frank From ASHI’s Executive Director

Report From Headquarters WE HAVE A LOT OF NEWS FROM ASHI TO TALK ABOUT this month.

One of the most important issues coming up this year is a proposed bylaw change. The Council of Representatives wrote and passed a bylaw amendment that recommends reducing the size of ASHI’s board of directors. The board of directors then reviewed the proposed bylaw, checking for grammar and punctuation errors. Finding none, the Board voted unanimously to send the amendment to the bylaw committee.

The bylaw committee will send the proposal to staff, who will forward it to the membership for a vote. Two-thirds of the members will have to vote “yes” to make the change. The proposal will list the pros and cons of the amendment. Please read the bylaw proposal carefully, and please vote. It’s your society, and we need your input.

Speaking of input, have you checked out the new ASHI website?

I think it’s easier to use, is more visually pleasing and has some great new features that benefit you. One important feature is the option you have to change your online profile information yourself. I’ve mentioned this feature before, but some of you have been a little hesitant to try it. Your profile contains information you’d like to share with the public such as your areas of expertise, your contact information, a photo of yourself, as well as other important information. To help you, Russell Daniels has recorded concise “how-to” videos that take you through the procedure step by step. To view it, go to: 1. ASHI’s home page 2. Click on the “Members-Only” tab 3. Scroll down to “How-To-Videos” There you’ll find videos that will assist you. It’s important that you make sure your contact information is current. Having an up-to-date profile should help prospective buyers learn more about you, which may generate more inspections for you.

Another feature on the website that can be found when you go to the “Members-Only” tab is a “Quick Poll.” We use this feature at headquarters to help us help you. For example, say you’d like to know something like, “How many inspectors use thermal imaging?” You can let us know your question, and we’ll put it on the website. Then we’ll tally up the responses and let you know the results.

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ASHI Reporter | June 2015

For those of you who use or are contemplating using Unmanned Aerial Vehicles (UAV) or Unmanned Aerial Systems (UAS), also known more commonly as drones, you’ll be happy to know that ASHI has been lobbying regarding drones on Capitol Hill. Our lobbyist, Randy Pence, has been busy working with the Federal Aviation Administration (FAA) to make sure Uncle Sam doesn’t write draconian measures limiting the use of UAS by home inspectors. Randy, with the help of the drone task force members Keven Kossler, Bob Sisson, John Biegalski, Bruce La Belle and Don Lovering, drafted a letter and forwarded it to the FAA. ASHI was asked for input from the FAA on this important issue.

Motion to Reduce the Size of the ASHI Board of Directors April 23, 2015, Chicago, IL Presented By: James Funkhouser, Speaker of the CoR Brendan Ryan for the By-Law Committee

ASHI IS BEING ASKED FOR INPUT FROM VARIOUS GOVERNMENT AGENCIES MORE THAN EVER BEFORE. SO YOUR VOICE IS BEING HEARD!

Motion: That the number of ASHI Directors will be reduced to 12 over the course of the next three voting cycles. The officer position of Immediate Past-President will immediately become an ex-officio / non-voting position.

I’ve written about these achievements because some of you may wonder what ASHI is doing for you. I think we should be blowing our horn a little louder. We’ve never gone to the same extent as other organizations have to announce our accomplishments, but it doesn’t hurt to keep members informed of our successes.

Changes to the By-Laws are as follows; 6.4 Composition of the Board. The Board shall consist of twenty-one seventeen voting members: fifteen twelve directors and six five officers. The Immediate Past-President will be an ex-officio member of the Board with no vote.

Another really big deal is our renewed approval from the National Commission for Certifying Agencies (NCCA). For anyone who doesn’t know, ASHI is the ONLY home inspection organization that has true third-party certification. As we all know, everyone says they’re “certified,” “super certified,” super duper certified,” “master blaster certified” or whatever, but ASHI’s certification program is acknowledged by the NCCA. The NCCA defines accreditation in this way on its website:

6.4.0 The above composition will be achieved by reduction of seats available and attrition over three years allowing for fourteen Directors in 2016 and thirteen Directors in 2017, and ultimately twelve Directors in 2018. This provision will sunset with the induction of the 2018 Directors.

Accreditation for professional or personnel certification programs provides impartial, third-party validation that your program has met recognized national and international credentialing industry standards for development, implementation, and maintenance of certification programs.

That’s something every ASHI Certified Inspector can be proud of.

In this day of instant gratification, ASHI members can be proud that we truly have earned the 40 Years of Trust™ from our clients.  Frank Lesh, Executive Director American Society of Home Inspectors Direct: 847-954-3182 Frankl@ashi.org • www.ashi.org

Rationale: A three-member reduction in the size of the Board of Directors will enable the Board to operate more efficiently, reduce the burden on the CoR for filling candidate positions and save funds which can be put to better use enhancing value to our members.

PROs: 1. A reduction in Board size can save ASHI approximately $16-20K annually.

2. A reduction in Board size will allow for more comfortable meeting arrangements at the ASHI office facility.

3. A reduction in Board size could allow for a more efficient work environment, potentially resulting in more work getting done and in a timely fashion.

4. A reduction in Board size will bring ASHI’s composition closer to the norm for association structure.

5. A reduction in Board size will reduce the burden on the Director Nominating Committee to fill slates each year.

6. The removal of the vote from the Immediate Past-President position will maintain the perceived balance of power within the Board by compensating for the loss of three Director votes.

CONs: 1. The original premise to save money is a moot point as costs were cut and we have a surplus due to the hard work of staff and the board.

2. We have a board with three distinct classes.

a. Freshman in their first year have no experience and spend most of the first year getting up to speed on ASHI Policies, Procedures and the politics involved.

b. Sophomores who begin to contribute to the process and who have the experience to serve in different capacities.

c. Seasoned Directors who are immersed in the process, typically serving on several task forces, are actively involved with AEI and the Foundation and may be ready to move on. (In my opinion, we have 10 active directors and five “freshman who are being mentored into the position.)

3. We are all volunteers who cannot always devote a lot of time to ASHI as we all continue to run our businesses. This alone dictates the need to have more volunteers, not less.

4. We, like Congress, may be large, but there will always be members who are elected, who will sit silently the whole three years and not contribute anything that is meaningful to our society.

(Because we can’t stop this from happening, we need members to pick up the slack.)

5. Words like nimble no longer apply. With the ability to call a webinar in a matter of a few days, any major issue can be handled in a judicious and expedient manner.

6. With the continuance of the current board structure, their duties could be expanded to allow them to be more involved in the day-to-day planning and decision process that staff is involved in (freeing up staff time for other duties). This could include the process of overseeing issues like NOCCA, IW, budgeting and public relations, as well as involvement with the Internet, website development, building the resource library and activity on Twitter, Facebook, etc.

The only reduction that should be implemented is removal of the Vice President’s Position. It is redundant. The President-Elect fulfills that role.

BUDGET IMPACT: A potential savings of $16-20K from meeting expenses that can be used elsewhere to the betterment of the Association and its Membership. 

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June 2015 | www.ASHIReporter.org

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The ASHI School: Ya gotta love your ladder, at least for now!

To be safe up there …

Ya Gotta Love Your Ladder, at least for now!

THE ASHI SCHOOL Photo from left to right: Kim McGraw, Pete Jung, Greg Grabs, Bruce LaBell, Harry Janssen, Chairman Greg Noyes, Michele George, Uli Sommers, Randy Sipe, Mario Lucciola, Alden Gibson and Frank Lesh.

The IW 2016 Education Committee met on April 22 to review presentation proposals and to select the education program for IW San Diego. Over 170 proposals were submitted for consideration. Twelve of the 45 IW San Diego courses will be presented by brand-new speakers. The exciting lineup will include a wide variety of topics ranging from home inspection basics, advanced, specialty/ diversification, to important environmental matters and business management.

I WANT TO TRAIN YOUR NEXT EMPLOY EE WITH G.I. BILL BENEFITS Calling all U.S. Veterans ! Use your qualified G.I. benefits at our Illinois Location.

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ASHI Reporter | June 2015

When it comes to inspecting roofs, chimneys or any elevated surface, how you inspect is just as important as where or what you inspect. Unless you own an unmanned aerial vehicle (UAV) and program it to fly around and take pictures, your portable ladder is the equipment that will allow you to reach and examine those high places.

One of the topics that The ASHI School instructors teach is Roofing, Flashings and Chimneys. At the end of the roofing instruction, the student should be able to do the following: • List and explain the two main categories of roofing • Describe 12 types of roofing material used • Explain 10 common problems affecting all roof types • Explain five common problems unique to sloped roofs • Explain two common problems unique to flat roofs • List and describe 11 types of flashings used on roofs • Explain eight common defects related to roof flashings • List five materials and five components used in chimneys • Explain nine common defects with chimneys

With this instruction, the school also wants to alert students to the dangers that can exist when inspecting a roof and provide guidance about how to remain safe.

It may be gratifying to know that, according to the Occupational Safety and Health Administration (OSHA) Construction Standard, 29 CFR 1926, Subpart M, Section 500(a), fall protection is not required for those conducting initial roof inspections.

But does that mean the operation is safe? You know the answer: “Of course not!”

Slips and falls are the second largest source of unintentional injury deaths. Of all industrial fatalities, falls account for about 12%, which is more than the percentages for fatalities by electrical current, fires, burns, drowning and poisons. Among all the workers injured in falls from heights, about 20% die from their injury. For falls between levels (e.g., from ladders or roofs), the main events that typically lead to the fall are loss of support of underlying surface or slipping (28%), and unexpected vertical foot movement or “stepping on air” (8%). Falls from ladders make up about 1% of total accidental deaths. And because not all falls result in a lost-time injury, accident reports tend to drastically underestimate the actual number of falls that occur, as stated in a 2008 publication of Work Design. The solution to falls is twofold: Prevent the fall and reduce the risk of falling.

Knowing how to properly set up a ladder, along with having a good pair of safety shoes to wear while inspecting roofs, are all part of the knowledge and equipment that home inspectors should invest in to remain safe and confident during roof inspections.

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June 2015 | www.ASHIReporter.org

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Compact Ladder Test: A Long-Term Update

Compact Ladder Test: A Long-Term Update RICK BUNZEL, ACI

It has been two years since my last article about ladders in the January 2013 issue of ASHI Reporter (http://www.ashireporter. org/HomeInspection/Articles/CompactLadder-Test/2462), so it’s time for a longterm use update of the ladders I picked as the winners.

Xtend and Climb I had been using the Xtend and Climb 770P as my go-to ladder and had become dependent on it. With its climbing height of 12.5 ft., I could get to most single-story roofs and most interior attic accesses. It weighs 27 lbs., so it was easy to move around without banging into things.

In spring of 2014, Xtend and Climb sent me the 785P model. The 785P is a professional-grade ladder that goes to 15.5 ft. The first thing I noticed was the difference in weight, and then I saw how tall this ladder gets when extended. I can easily throw around the 770P when it is extended, but I definitely feel the weight of the 785P when it is at its full height.

With the P designation, the ladder gets a 250-lb. rating, but this ladder does not flex as much as the ladders that have a lighter weight rating. Even with its heavier weight of 35 lbs., I still love this ladder.

Inspectors frequently ask me, “If I were to buy just one ladder, which one should I buy?” The reality is, it depends on the area 10

ASHI Reporter | June 2015

you live in and the type of structures you inspect. If most of your business is residential homes, then I would pick the Xtend and Climb 785P. I use the 785P at 95% of my inspections, while my Little Giant stays in the car.

However, the 785P ladder is not perfect. It does have flaws and drawbacks. It goes up easily, but it can be a struggle to collapse it, especially if the weather is cold. The locks do not like the cold temperatures, so if the ladder has been in your vehicle overnight and the temperature is or has been freezing, good luck trying to get it down. Best to take it inside and let it warm up before using it. The locks tend to bind when the temperature is below 32 degrees and you might have to fight with them to unlock.

The other major quirk is that the ladder will cock to one side and bind when taking it down; I frequently have to unlock alternate sections to get it down. The binding section will be impossible to unlock; however, sometimes you can unlock a section above it or below it to take some pressure off the locks. A similar issue occurs when you try to drop the sections when it is on an angle. The sections will bind, but you can get it to move by gently shaking the sections to relieve the pressure. I find that regular lubrication with Pledge helps, but doesn’t solve it 100%. Another issue is that the lower section does not always lock when you are extending it. The newer ladders have green “locked” indicators and I

always step back to verify that the sections are locked. My last complaint is that the Velcro strap is good for about six months before it wears out from daily use; I added a metal snap to mine to solve that issue.

Clients love this ladder and I get lots of positive remarks about the Xtend and Climb. Based on how frequently I use this ladder, I won’t be returning it any time soon. It does everything I need it to do and I can work around the annoyances so smoothly that most of my customers do not realize the ladder did not come down as easily as it should.

Little Giant Little Giant sent me a Conquest 17 for the original test, and I gave very positive comments about the ladder. The only downside was that the actual climbing height was about 15 ft., or a single story. The Conquest is identical to the Dark Horse model, with the exception that the Dark Horse has wide flares on both ends. The Conquest has straight beams on one end.

Because Little Giant did not have a Conquest 22 available in early 2014, they sent me the Dark Horse 22 instead. (As of fall 2014, Little Giant started offering a 22-ft. model of the Conquest.) This is a professional-grade ladder that is constructed with a fiberglass composite material. It is only slightly heavier than the aluminum Classic 22, but when it is extended to its full length, there is a big difference in how stiff and secure the ladder feels. The locking system is bulletproof, so once you get familiar with it, you can extend and collapse the ladder in seconds. The drawback with this ladder is the tricky maneuver

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11June 2015

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4.625" 444Compact Ladder Test: A Long-Term Update

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required to raise it to its full length. You either need to extend it all the way on the ground and raise it to the gutter line or put the ladder in the vertical position and extend the telescoping section while balancing it. Either way takes practice to do smoothly and safely.

The Conquest or Dark Horse model adds an element of safety by having a nonconductive construction. I hope most of us always scan above for overhead wires, but if you have inadvertent contact with wires, the fiberglass composite is not conductive.

Both of these models come with lifetime warranties and the quality of the construction shows it. Another benefit is the wheels that come with it; it is nice to not always have to carry a ladder when you have to go a distance. Now that Little Giant offers a 22-ft. version, I highly recommend this model for those who need a compact ladder that can reach a second-story level.

However, if you have a regular need to access second-story roofs, then you should buy an extension ladder.

In my opinion, both the Xtend and Climb and the Little Giant represent the best of the ladders available to inspectors. These ladders may be more expensive than their competitors, but personally, I don't have a problem spending extra money on tools that I will use every day. 

Rick Bunzel is the principle inspector with Pacific Crest Inspections and an ASHI Certified Inspector. He holds a BA in business marketing and has chaired the marketing and public relations committees for a national home inspection organization.

Locally, he is a member of the North Puget Sound Board of Realtors and is a Lieutenant with the Mt. Erie Fire Department in Anacortes, WA.

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ENHANCE YOUR SERVICES: Ladder Safety Climbing into attics and onto roofs are among the more dangerous things we do as inspectors. Recently, I asked a number of inspectors to share their “near misses” with me. I received more than 30 responses and there was a familiar pattern.

Managing slick surfaces. Most incidents occurred when the inspector was transitioning on or off the ladder. This transition causes the loads on the base of the ladder to change or be altered. Placing ladders on deck surfaces that are slick and having the ladder slide out of position was mentioned numerous times. A number of inspectors use blocks or wedge something behind the ladder to prevent this kind of sliding. I often use a doormat and place it under the ladder feet. When no mats are available, I use a towel as a substitute because providing a greater surface area will allow more traction. Trex-type decks that are wet, have snow, or algae on them are notoriously slick, and as a result, I always choose another location to place my ladder.

Not securing the top of the ladder. We have all done roof inspections on windy days, and several inspectors have had their ladders blow over. In many cases, there is no one able to set it back in place, so the inspector resorts to hanging by the gutter and dropping to the ground. Tying off the ladder or inspecting from the ground on windy days may be better options.

Using an owner’s ladder or homemade ladder. Your ladder is sitting outside and the owner already has a ladder sitting

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under the attic access. Do you take the time to get yours or just jump on theirs?

This is a judgment call; several inspectors mentioned issues that came up when using a homeowner’s ladder, including one inspector whose landing was cushioned by a brand-new BMW. Occasionally, the only option is to use the built-in ladder, which is usually made of 2x4s. Once again, this is a judgment call on your part. Just because it hasn’t failed yet doesn’t mean it won’t fail when you get on it.

Stepping on a rung above the gutter line.

There was a video on YouTube attacking a compact ladder company because of play in the hinges. The video attempted to show the ladder kicking out when the user stepped on the rung. What was actually happening was the user was changing the loading on the ladder by stepping on a rung above the gutter, which caused the loads to shift outward at the base of the ladder instead of toward the home. Always step on a rung below the gutter line, even if it’s a stretch.

The potential for a ladder accident is with us at every inspection. All it takes is a moment of carelessness. Several inspectors who shared their stories told of being laid up for five months or more after an accident. Some don’t get on ladders at all now and use alternate methods for roof inspection. Every time I use my ladders, I survey for the best location. Then, after I set up the ladder, I take a step back to ensure that the ladder is straight and locked in. This is a step that we all should practice every time we use ladders.

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ASHI Reporter | June 2015

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Quick Tip Quick Tip #30 A small part of your job is 100% of ours.

Clothes Dryer Venting – a Hidden Danger TOM FEIZA, MR. FIX-IT, INC., HTOYH.COM/HTOYH/

Each year, many home fires are caused by improperly maintained clothes dryers. The dryer and vent pipes can overheat and cause a fire. Vents plugged with lint will compound the problem. Don’t let your home become the next casualty.

A small part of your job is 100% of ours.

First, always follow the manufacturer’s requirements for cleaning the dryer lint screen. On most dryers, the screen is easy to find and clean between each load; just pull the screen from your dryer and remove the lint.

Next, make sure the ducting that vents dryer discharge to the outdoors is properly installed. Many dryer manufacturers and local municipalities require a metal vent duct, not a flexible vinyl vent. The metal duct should have as few bends as possible and be routed outside with as short a duct as possible.

M061C - Clothes Dryer Venting - Poor Conditions_300dpi The problem with flexible vinyl and flexible metal ducts is that their rough interior traps lint. Also, these ducts are often installed with excessive loops and tight bends that trap lint.

When in doubt, contact the manufacturer of your dryer for specific requirements. A person who cleans chimneys may also clean and maintain dryer exhaust ducts and will know local code requirements. 

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ASHI Reporter | June 2015

Continue learning at the click of a button!

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June 2015 | www.ASHIReporter.org

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Herspective

Indoor Residential Stairs Leading Cause of Home Injuries

From the Women of ASHI

Within a week, I met a gentleman who mentioned that he did home inspections.

Home inspections? Hmm ... he had my attention immediately. Home inspectors don't sit at a desk all day. Each day is different. Most work for themselves. I quickly realized that, as a home inspector, I would be able to check off every item on my list!

Plus, I had pretty extensive experience in home remodeling. Not just painting and making things look pretty, but adding walls, removing walls and learning how to correct the situation when I removed a wall that I shouldn't have removed! I've soldered plumbing in crawl spaces and run wiring in attics. So, I figured that I already knew a lot about how houses are built. What else would I need to learn?

I began to investigate the home inspector training courses available in Colorado and chose The ASHI School. I found the training material thorough and professionally prepared and, best of all, presented by instructors who were still active in the inspection business. Even though I was the only woman in the class, I felt perfectly comfortable with my instructors, and every one of my classmates encouraged me and made me feel at home. I knew the decision to change my career path was the right 16

ASHI Reporter | June 2015

decision, but I also understood that there was more I needed to know in order to “get out there” and perform inspections on my own. I needed a mentor.

I found the Colorado Springs ASHI Chapter of Home Inspectors, and there I met Bob Walstead, an ASHI Certified Inspector and owner of Nationwide Property Services. He had more than 30 years’ experience inspecting homes in the area.

Who better to mentor me? Bob was very willing to share his knowledge and experience with me, just as he has with many other inspectors who now have their own businesses. He allowed me to go with him to every inspection I was able to attend.

They say “knowledge is power.” Well, Bob imparted vast amounts of knowledge at each inspection and I began to feel I was ready to perform my own inspections.

I believe that women inspectors have the ability to bring a slightly different perspective to the home inspection industry. I really enjoy working with first-time, single female homebuyers, who (I was surprised to find out) are the second largest demographic in the homebuying market.

I understand firsthand what a big step it is to buy your first home on your own. I really welcome the opportunity to show other women the inner workings of house systems, structure and maintenance. I enjoy giving them an understanding of and confidence in their first venture as a homeowner. I also appreciate being an example to other women who might want to get into the home inspection business. If any new or curious women home inspectors wish to contact me for questions or input, I can be reached at 719-502-5231. 

Home Inspectors can Make Them Safer SALLY CHAPRALIS

EVERY YEAR, THOUSANDS OF people experience unintended home injuries as a result of using indoor stairs and handrails that have not been properly constructed or maintained. The results include trips to the emergency room, billions of dollars in medical costs and even fatalities.

“Knowledgeable home inspectors can help prevent many of these injuries,” explains Armand Magnelli, President and Senior Consultant, Livable Housing, Inc., York, Pennsylvania.

In his consulting and training activities, Armand works with municipalities, local nonprofit housing organizations and national nonprofits such as the National Center for Healthy Housing. His work focuses on improving health, safety, energy efficiency and affordability in all sorts of housing. “I went to school for mechanical engineering and have always had an interest in construction and

Armand also recommends Code Check Complete: An Illustrated Guide to Building, Plumbing, Mechanical and Electrical Codes, 2nd Edition.

Both of these documents provide illustrations showing the proper placement of handrails, grab bars and electrical switches and outlets, and both resources address issues of accessibility and safety.

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One of the resources that Armand suggests for home inspectors is the American National Standards Institute (ANSI).

ANSI offers the Standard for Accessible and Usable Buildings and Facilities, commonly known as A117.1, which was developed in cooperation with the International Code Council (ICC). The 2009 version of the A117.1 guidelines can be accessed online (http://ecodes.biz/ecodes_ support/free_resources/ICC_Standards/ ICC_A117.1-2009/ICC_A117.1-2009_ main.html). Although this document regulates public spaces and not private homes, it offers useful guidelines on accessibility. For example, Chapter 5 of the A117.1 guidelines focuses on indoor stairs and handrails.

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For me, it began as a wonderful opportunity to not work for an entire year. Since I was looking for a career change and since I had some time to think about what might come next, I decided not to think, “What job do I need to find?” Instead I thought, “What do I want my workday to look like?” I knew I didn't want to sit at a desk all day. I wanted each day to be a little different. I wanted to work for myself and be able to have some control over my schedule. I wanted to work at least part time from home. I had a list of about 10 items.

Indoor Residential Stairs Leading Cause of Home Injuries —

Older homes are more likely to have safety hazards, but problems occur in new construction, too. As you check the overall structure of the home and compare its condition with applicable codes and accessibility standards, look for potential safety issues. Remember that, although injuries can happen to people of all ages, some occupants may be especially vulnerable. Ask the homeowner whether any of the people who use the stairs — including those who live in the home and those who visit — have special needs.

Here are a few examples of safety issues to put on your checklist: • Check the stairs’ ratio of tread to riser (minimum 11-inch tread depth and maximum 7-inch riser). You will find more specifics and illustrations in Chapter 5 of the A117.1 guidelines.

• A re there handrails on both sides and are they secure? Handrails (or lack of handrails) can affect the mobility of elderly people as well as others who use the stairs.

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• If there is carpeting, is it loose? If the stairs are wood, are they slippery? Both of these issues can be hazardous.

• W hat is the shape of the handrails? If the handrails are too large in diameter or if they are a difficult shape to grasp, people could have problems using the stairs safely. A117.1 offers good guidance on this point.

• Check the lighting at the top and the bottom of the stairs. Is it adequate? Is there a contrast between treads and risers?

If not, consider whether painting the risers a contrasting color could help.

• A re there light switches that are lighted or phosphorescent (glow in the dark) at both the top and the bottom of the stairs?

• How high are the railings and light switches, and is the height appropriate for the people who use them?

• Do the handrails extend all the way down past the last stair?

• Is there sufficient clearance at the bottom of the stairs? Is a door placed too close to the bottom stair?

Home inspectors have an opportunity to help make homes safer for the occupants and their visitors by identifying ways to improve staircases. Often, making improvements to stairs can be relatively simple jobs.

For example, although it would be difficult to modify the tread-to-riser ratio, adding appropriately shaped and well-secured handrails to both sides of the stairs and providing adequate lighting are reasonable recommendations for most homeowners.

Making these kinds of adjustments can help prevent injuries from occurring on a home’s indoor stairs. 

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I AM THE OWNER OF WELLSPRING Home Inspections in Colorado Springs, Colorado. And, as you might ask, what is a woman doing in the home inspection business?

how people use their homes. I also have many interests related to safety issues in homes. Home inspectors who understand how to identify and address home safety issues can offer such valuable information to their clients.”

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BY MONICA JOHNSON WELLSPRING HOME INSPECTIONS

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Garage Door Safet y: How Home Inspectors can Have an Impact

Insuring Home Inspectors Since 1992

Garage Door Safety: How Home Inspectors can Have an Impact

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MORE THAN 70 PERCENT OF HOMEowners with attached garages use the garage as the main access point to their houses. Because garages are such a major hub of activity in the modern home, garage safety should be an important focus for both homeowners and home inspectors alike.

June is both National Safety Month and National Garage Door Safety Month, so there’s no better time for inspectors to commit to checking garage door safety and to educating homeowners about how to inspect their garages to ensure proper operation throughout the year. Although June’s special safety focus is on homes and garage doors, June is also a good time to remember that all door systems, including commercial doors and gates, need regular attention.

“Many of us don’t check for garage door safety as often as we should. In fact, one in 15 garage doors lack the latest safety features,” explains Todd Wilkinson, Field Manager and Safety Ambassador at LiftMaster, the leading domestic j20 manufacturer of garage door openers.

If a garage door opener was made before 1993, it may not be equipped with infrared sensors that will trigger standard safety features. LiftMaster estimates that number at four million garage doors.

The company, which has been manufacturing garage door openers for over 45 years, has a strong commitment to safety and has established an initiative to develop safety ambassadors as a means to further drive public awareness of garage door safety.

This initiative is in addition to prior safety efforts from the company, including the following: • Don’t Chance It. Check It. This national initiative began in 2013 and helps homeowners understand how to make sure they have the safest possible garage door opener system in place. It also provides resources that home inspectors can use when advocating for safety with homeowners, including the 3-Step Safety Check.

• 3-Step Safety Check. This offers a quick and easy way to confirm that a garage door is operating properly. Home inspectors can perform the check during inspections, and they should encourage homeowners to execute the test three or four times a year.

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ASHI Reporter | June 2015

To perform the Safety Check: 1. C heck the sides of the garage door for properly installed photo eyes (black sensors) mounted no higher than six inches off the floor.

2. Block the photo eye with an object over 6 inches tall and press the garage door opener’s close button. The door should not close.

3. Lay an object that is at least 1½ inches high on the ground in the door’s path and press the garage door’s close button.

The door should reverse off this object.

If the home inspector determines a garage door fails any of these steps, a professional garage door dealer should be contacted to help correct the issue.

• Red Tag Program. As part of its work with home inspectors, LiftMaster distributes Red Tag Kits, a free resource that provides information on how to identify outdated garage door openers. Each kit includes a Red Tag that inspectors can place on a garage door to alert the homeowner that it is unsafe. Every Red Tag comes with a LiftMaster rebate that homeowners can use toward purchasing a new garage door opener. To date, LiftMaster has distributed more than 400 Red Tag Kits to home inspectors.

Through these resources, LiftMaster is working to help home inspectors and homeowners identify potential problems and ensure the safety of garage door openers across the country. To learn more or sign up for the free Red Tag Program, visit www.LiftMaster.com/ HomeInspectors. 

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Metal Roof ing

Metal Roofing

BY ALAN CARSON, CARSON DUNLOP, WWW.CARSONDUNLOP.COM

In this article, we’ll look at metal roofing, focusing on the following three topics: • t he advantages and disadvantages of metal roofing •d ifferent kinds of metal roofing •w hat to look for when inspecting metal roofs Metal roofing may be made up of either shingles or panels. In this article, we will focus on panels, also known as sheet metal roofing.

ADVANTAGES Metal roofs are lightweight and strong.

Metal roofing lasts longer than many other roofing materials, including most asphalt shingles. Also, metal roofing is not brittle like concrete, clay or slate. Although metal roofing is more expensive than asphalt shingles, most metal roofs are less expensive than premium roofing products like slate or clay tile.

Metal can be used on sloped or flat roofs.

(Note: Roofing professionals refer to flat roofs as low-slope roofs; this is because a metal roof should never be absolutely flat.)

Metal roofing is noncombustible, which is an advantage over asphalt and wood roofing. The smooth surface of a metal roof 20

ASHI Reporter | June 2015

sheds snow and ice well, certainly better than asphalt or wood roofs. Depending on the system, there may be many fewer joints in a metal roof than in other materials.

Every joint is a potential leak.

DISADVANTAGES Metal rusts (or corrodes), of course. Some metals rust more quickly than others.

Many metal roofs have exposed fasteners (usually screws), and each fastener makes a hole in the roof, which becomes a potential leakage spot.

Metal also expands and contracts with changes in temperature, so allowances must be made for this. Metals like zinc and aluminum have high coefficients of thermal expansion — meaning they move a lot. As metal roofs move, fasteners may loosen and back out over time. Metal roof maintenance often includes retightening fasteners as needed.

SHEET METAL ROOFING Sheet metal roofs can have many different looks, materials, profiles and installation methods.

Common Roofing Materials Galvanized Steel and Galvalume Galvanized steel is a commonly used metal roofing material because it is the least expensive type of metal roof. It is strong and resists denting. The steel is protected

from corrosion by a layer of zinc or other material. Galvalume is a brand name of a zinc/aluminum alloy–protected steel. (If you are curious about the makeup of this product, the alloy is 55% aluminum and 45% zinc.)

Galvanized steel roofing can be painted on site, but it is typically prepainted at the factory. With zinc galvanizing, the thickness of the zinc coating varies.

The more zinc, the better.

Aluminum Aluminum stands up well to most environments. It is lightweight, but it is not particularly strong. Most aluminum roofing products are actually an alloy of aluminum. Other metals are mixed with aluminum to improve the strength of the material. Even with the use of alloys, aluminum roofs tend to have a high coefficient of expansion and contraction.

Aluminum is more resistant to corrosion than galvanized steel or Galvalume.

buildings (government buildings, for example). Copper runoff will stain painted surfaces, and copper is corrosive to most other metals because of its galvanic action.

Steel that comes in contact with a copper roof will corrode quickly.

Stainless Steel Steel combined with other metals can form a high-quality, but very expensive, material. Stainless steel typically contains at least 10% chromium and often contains nickel and other metals. The grade of stainless steel, determined by the makeup of the alloy, affects the resistance to corrosion. Stainless steel does not need to be painted and retains its shiny appearance.

This material is more commonly used on commercial buildings than on singlefamily homes.

Zinc Zinc is a very expensive and long-lasting metal roofing material. It is relatively soft and tends to creep over time. It expands and contracts significantly with temperature changes, and consideration must be given to this expansion and contraction in the design and installation of zinc roofing. Zinc should be kept away from other metals because it will be the “sacrificial metal” in a galvanic action resulting from contact between dissimilar metals. Zinc roofs may be made of pure zinc or may be made of an alloy. Zinc and zinc alloys are not commonly used roofing materials in single-family homes.

Installation Traditionally, sheet metal roofing is installed with the joints running vertically down the roof surface. In some cases, the panels run the entire height of the roof.

Seams can be standing, flat or battened.

Many raised-rib seams are simply overlapped. Butyl tape may be used at the overlap, but if it is used, it is not visible.

Standing seam, low-slope metal roof

The field of the roof can be flat, ribbed, corrugated or a combination of these.

Metal is stronger with more bends. Large flat panels (approaching 20 inches wide) may be subject to buckling caused by changes in temperature. Some people call this “oil canning,” and although it may be a visual distraction, it is not a performance issue.

Fasteners Metal roofs may be secured to the substrate with screws or clips. Nails are not typically used, although there are some systems that allow the use of nails. Where screws are exposed, neoprene washers are used to make the joint weather-tight. With ribbed roofing, screws are placed in the troughs rather than at the caps. There are many systems that have no exposed fasteners. A variety of clips and caps can be used.

Sloped, standing seam metal roof connected to flat roof

Fastener spacing is determined by the manufacturer and depends on a number of variables. It is common to see fasteners spaced every 6 to 10 inches horizontally and every 24 to 32 inches vertically. More Prepainted metal roof panels

Valley flashing on metal roof

Copper Copper is historically the “Cadillac” of metal roofing. Copper roofs start out looking like the color of a penny, but over time, they may turn dark brown or green.

Some copper roofs last more than 100 years, and copper is typically found on high-quality homes and commercial Copper roof over a bay window

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444 M etal Roof ing

444 M etal

Roof ing

3. Missing fasteners: Watch for inconsistencies in the fastener pattern that may indicate missing fasteners.

Oil canning on metal roof Photo courtesy of John Stortz & Son

fasteners are used at eaves and gables to resist wind uplift.

Be Careful With Your Description Generally speaking, metal roofing is considered high quality. We suggest that you describe it as “a metal roof,” rather than making a guess as to what kind of metal it is. Unless you’re absolutely sure, you can get into trouble by inadvertently describing the metal inappropriately. Be aware that there are steel and aluminum roofs that are made to look like copper.

Be Careful When Walking on a Metal Roof Metal roofs are slippery, especially when wet. Walking on roofs can damage them.

Although you are less likely to damage a sheet metal roof by walking on it than you are when walking on a metal shingle roof, you should take care not to step on unsupported sections of metal. It is good practice to step on the fasteners, since they will be placed above a solid surface. Although we did not describe metal shingles in this article, please note that you can easily damage a metal shingle roof by walking on it, unless you know where to step.

Caulking over leaking fasteners Photo courtesy of Sentry Roofing, Inc.

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ASHI Reporter | June 2015

CONDITIONS: WHAT TO WATCH FOR Your inspection focus should be on the following list: 1. Rust: Check along the edges where the metal has been cut. Rust often starts there. Rusting shows up first as discoloration or small pinholes. These are sometimes difficult to see, especially from the ground. Rust on metal roofing is caused by exposure to the atmosphere and weather. Rusting may be more severe in areas close to saltwater. Rust may be visible, but it also can be concealed. Rust may first appear at field-cut edges where there is no corrosion-resistant coating.

2. F astener failure: Watch for over-tightened fasteners in which the gasket is squeezed out beyond the fastener. Overtightening can cause dimples in the roof surface where water may collect. Watch for under-tightened fasteners by trying to rotate the gasket. You should not be able to move it with your fingers. Fasteners also may become loose over time with thermal expansion and contraction of the roof panels.

4. O pen or failed seams: Caulking may suggest repairs to failed seams.

5. D ebris in seams: Watch for hardened dirt forming mud-like deposits along seams. Water gets hung up in these areas, often resulting in leaks.

6. Roof penetrations and changes in direction, material or both: As with any roof, these are the vulnerable areas.

7. Overhangs: Depending on the manufacturer, overhangs should be roughly 1½ to 2½ inches at the eaves and gables.

Severely rusted sheet metal roof

A Word About Leaks Leaks often occur around the fasteners.

Check for rust around fasteners and watch for fasteners that are loose or have pulled through the panel. Fastener failures may be caused by poor installation, corrosion of the fasteners (note: corrosion can be accelerated if there is a dissimilar metal contact leading to galvanic action) or wind uplift forces that exceed the design. Watch for caulking or other sealants on the roof surface. This usually suggests poor installation, repair work or both.

Open seams on this metal roof (note the poor roof-wall joint as well)

CONCLUSION

In this article, we introduced the basics about sheet metal roofing.

Additional information regarding metal shingles, their conditions and strategies for inspection can be found in the ASHI@HOME Training Program. 

Open seams and rusted fasteners on this metal roof

Rusted metal and failed fasteners Photo courtesy of Sentry Roofing, Inc.

June 2015 | www.ASHIReporter.org

23

Sponsoring an Event: Making It Work for You

Sponsoring an Event: Making it Work for You

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ASHI Reporter | June 2015

Prepare now for 2015 IRC certification exams coming this July!

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Working with real estate professionals can be an important part of marketing for home inspectors. Not all home inspectors choose to market themselves to the real estate community, but if you are one who does, the tips provided in this article will help you navigate one of the more common scenarios: event sponsorship.

Being asked to participate in or sponsor an event can feel like an honor or an obligation. We think you should look at it as a marketing opportunity.

In this article, we will focus on responding to a golf tournament sponsorship because it’s a common request. However, the principles can apply to any type of event.

Strengthen Relationships and Open New Doors Sponsoring a golf tournament can reinforce existing relationships and create new ones. If you circulate comfortably in large groups, sponsoring this kind of event may be a perfect opportunity for you to network. But even if that’s not your style, don’t worry, sponsoring a golf event can still work for you.

Be Visible The event may get you lots of attention or your name may get buried in a list. It’s easy to get lost in the shuffle, but you can use these tips to make sure that doesn’t happen to you.

Do It Your Way Event organizers will often ask you for something specific, but you can be creative. We don’t think you get a great return from buying a foursome or sponsoring a hole, although that is often the first ask. Let’s look at some other options.

Contests and Prizes We like contests because you usually get to give a prize at the banquet, which is a great opportunity to get noticed.

We particularly like contests in which you get to interact with everyone at the event. For example, sponsoring a putting contest after the round of golf is great because people are generally relaxed and feeling social. It’s easy because there is something to talk about and it’s a low-stress activity. It’s effective because you get to spend time with each group as they come off the course.

Another good option might be to sponsor a closest-to-the-pin contest. This gives you a chance to explain the contest on the tee block and have someone at the green to measure and place the marker — giving you two chances to interact. We also like to provide a small gift or

refreshment for the groups as they come through. For example, you could give the participants premium-quality golf balls with your logo or ice-cold water in thermoses with your logo. This approach allows you to spend time with each group and to announce the winner at the dinner.

It often makes sense to double your exposure by giving two prizes. You will meet two new people, and you’ll get more time in front of the entire group when you’re handing out the awards at the banquet.

One approach is to set up one category for men and one category for women. You get to make the rules!

June 2015 | www.ASHIReporter.org

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444Sponsoring an Event: Making It Work for You

Take a Photo!

Whether it’s a putting contest, a closest-to-the-pin contest or something else, we encourage you to take a photo of each group as they go through your station. Sending participants a copy of their group photo, printed and framed, courtesy of your company, is a great way to turn a one-time event into a durable memory.

The Gift A noteworthy gift can provide good returns, especially if you are able to announce the winner and say a couple of words about your company.

You will have the attention of the entire group and, if the gift is memorable, the effect can be very positive.

Buying a Foursome You may have no choice but to buy a foursome. Invite three real estate agents to be your guests — try to find one person with whom you work already and two others who would be new clients for you. It’s great if the two “others” are friends of the first person you already know. Buying a foursome works best if you enjoy golf and people. One downside is that you will be spending several hours with only three people, thus concentrating your marketing efforts.

At the Dinner/Banquet Most golf tournaments end with a meal, awards and a few speeches. This may be the most valuable time for you. If you can circulate comfortably, that’s great. If not, standing at the bar before and after dinner is often a good strategy. You might offer to buy someone a drink, if appropriate. (Be careful not to overserve yourself, of course — it’s a business event.)

Before the event, ensure with the event organizers that you will be awarding the prizes you have donated. When it’s your turn to speak, remember that it’s okay to mention your company and what you do, but be sure to keep your comments brief so you don’t abuse the privilege and alienate your audience. Make sure to ask someone to take photos of you giving the prizes to the winners.

After the Event Make the most of your experience.

• Send the photos you took of each group of golfers to each attendee and the photos of you presenting awards to the winners to each award recipient.

• W hen you send the photo, include a letter in which you offer to do an office presentation that provides some information of value to salespeople.

• Send a handwritten note thanking the organizers, other sponsors and important people.

• Post a summary of the event (with photos) on your social media feeds and your website.

• Congratulate the winners publicly.

• Make sure people know that you supported the event.

Conclusion Your business may grow itself without much effort, but most businesses don’t. Sponsoring events can be an easy and comfortable way to connect with many real estate professionals.

It requires a marketing investment of both time and money, but the returns can be great.

One last thought: Growing your business doesn’t happen overnight. It takes time for people to get to know you and feel comfortable with you.

Think long term and persist with patience. 

The gift can be anything from the latest electronic device (for example, an Apple watch) to a high-quality golf club (for example, a driver, wedge or putter) or a top-of-the-line golf bag with your company’s name appearing subtly.

Also, a free home inspection makes an interesting gift.

This gift offers some obvious business-building possibilities.

Mention that the winner can use it for their own home or for any client they choose.

Create a certificate and put it in an attractive frame.

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ASHI Reporter | June 2015

June 2015 | www.ASHIReporter.org

27

The Last Samauri

The Last Samurai MICHAEL D. CONLEY, ACI

MANY OF YOU MAY HAVE SEEN THE MOVIE (of the same title) with Tom Cruise who, as a cavalry officer, had to make the decision whether to be on the winning side or the right side.

We, as home inspectors, face that dilemma every day when doing inspections. As ASHI members, we follow the Standard of Practice and often go way above it. We are required to follow a standard; that's how we do an inspection. But we also have an obligation to show an honest and aboveboard stance to our clients; that's how we do business.

The Standards are a no-brainer, although some of you may disagree with me based on what some inspectors in your market area are doing. I would not dispute that, as we all face, or should I say, compete, with those individuals.

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Similar to a well-known poem, are we talking about the path less taken or is it more taken? Well, that's the dilemma, isn’t it?

It’s a dilemma that home inspectors face every day when doing inspections.

Would you like to know more? Read on!

Robert Frost said it best in the first two lines of his stanza from “The Road Not Taken”: Two roads diverged in a yellow wood, And sorry I could not travel both.

We face our fork in the road with every inspection. We decide which fork to take with every inspection. It's not just an empty path before us, but one littered with distractions and temptations as to which fork to take. One perhaps puts more money in our pocket and the other perhaps alienates a potential business source.

In some instances, the unethical path actually may encourage a potential business source.

1. VISIT: www.homeinspector.org 2. Hover over the Members Only tab, scroll down and click on chapters 3. O n the chapter page, scroll down to the 1st bullet and click on: Find the closest chapter here.

4. When you see the screen pictured on the left, click on the state where you wish to find a chapter and the information will appear below the map.

One path follows our Code of Ethics, while the other may be an easier one. Again, I defer to Mr. Frost, when he says: Then took the other, as just as fair, And having perhaps the better claim, Because it was grassy and wanted wear; from the poem “The Road Not Taken” by Robert Frost Like Tom Cruise in the movie, we are faced with an ethical choice.

No, what I'm talking about here is the business part of our obligations. I'm talking about the way we conduct ourselves with others. How we treat our clients, real estate agents, sellers, just about everyone. Even the way we conduct ourselves with family members.

Cruise was asked how he knew when to trust someone with his life. He said, “When there's doubt; there is no doubt.”

I'm talking about our ethics, more specifically ASHI’s Code of Ethics. Ethics often are not talked about and sometimes are a misunderstood requirement of ASHI membership. Like most reputable organizations whose members interact with the public, ASHI has created a set of rules for us to follow when dealing with clients, real estate agents, home sellers, etc. Sometimes, we take those rules for granted. We tend to concentrate on the “technical” how to do the inspection and not so much on how to conduct the inspection business.

When you’re on the precipice in your mind, facing an ethical dilemma, then you know what the answer is. When in question, there is no question. You should do the right thing, not always the profitable thing.

Ethics tend to be assumed, but not adhered to. We may follow some, but not all, of the rules. The stress of the economy, income, family matters may divert us from the path we initially decided to follow.

Michael D. Conley is a sole proprietor Professional Home Inspector (ACI) with 25+ years’ experience in the business. He is Certified with ASHI FABI and with the State of Florida as a Home Inspector, Building Inspector and Coastal Construction Inspector, as well as a Certified General Contractor. Mike has taught classes at ASHI National and local ASHI chapters, as well as being state license certified for CE.

ASHI Reporter | June 2015

The Chapter Listing is Online. Please visit: www.homeinspector.org/Chapters/Listing

In other words, if a question arises about whether something is ethical or unethical, then it probably is unethical.

There are tools available to help anyone who is in a quandary about an ethical situation or making an ethical decision. In addition to ASHI's CoE, there are guidelines that can help us come to an ethical choice at the fork in the road. 

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ASHI Community New Inspector Status, ASHI Chapters, Council News

New ASHI Associates

New ASHI Inspectors

As of April 1, 2015.

H D enotes graduate of The ASHI School Jason Smith

Anthony Walker

Scott Gordon

Donald Lambert

KGM Home Inspections Auburn, AL

Naples, FL

Forsyth Home Inspection Benton, AR

Passen Inspections and Thermal Im Tangerine, FL

Profesional Inspections & Evaluations Santa Fe, NM

Bona Fide Home Inspections Woonsocket , RI

Robert Forsyth

Walker Property Inspection, LLC Martinsville, IN

H Justin Blick

Alex Marrufo

Wichita, KS

Lyons Inspections Christiana, TN

William Francis

Anthony Martin

Christopher Ivers

AmeriSpec Albuquerque, NM

Advanced Home Inspections Benton, AR

A.T. Martin Home Inspections Canton, GA

Universal Inspections LLC Olathe, KS

Smart Start Inspection Services Scottsdale, AZ

George Foster

Sanger Home Inspections Lawrence, KS

James Gillespie

John Watson

WIN Home Inspection Goodyear, AZ

Home Inspection Services of Central Georgia Macon,GA

Joe Bower

William Jazon

Inspection Specialists Surprise, AZ

Home Probe, Inc. Johns Creek, GA

Nick Falus

Steve Talley

Green Field Inspection Service San Francisco, CA

Neighborhood Maintenance Services, LLC Canton, GA

Roger Warner

Bill Flammer

All Points Inspection Service Inc. Woodland, CA

Anthony Jurewicz

Robert Passen

Buyers Protection Group Alpharetta, GA

Stanley Sanger

James Morrison Citadel Inspection Service Marshfield, MA

Bill Plourde Mr. Bill The Handyman LLC Auburn, ME

Samuel Clark Blue Heron Home Services LLC Rockport, ME

Kevin Stripling

Charles Bulfer Vegasinspect LLC Las Vegas, NV

Clifford Frink Planet Inspections Baldwinnsville, NY

Jacek Surdyka

David Lyons

Troy Pappas

Joseph R. Ophoff

AmeriSpec NOVA Annandale, VA

Scott Home Inspection, LLC Berthoud, CO

Matthew Lloyd

Gregory Enterprises, LLC DBA NPI Floyd, VA

David E. Beck Cornerstone Inspections Westlake, OH

Home Pro Professional Home Inspections Cleveland Heights, OH

James Burns

Andrew Kimmich

Dana Hillerby

Lancaster, PA

Sundance Home Inspections Lima, OH

Steve Gregory

WIN Home Inspection Montlake Bothell, WA

Nick Cash

Andrew Rogers

Kevin Farris

Larry George

JDR Inspections LLC Battle Creek, MI

Next Step Inspect, LLC Springboro, OH

Bellville, WI

Cash Home Inspections Des Moines, IA

Tony Shaw

Vincent Alagna

Seth Lewis

Elmira, ON Canada

Springer Professional Home Services Cedar Rapids, IA

Beacon Home Inspections LLC Kansas City, MO

Lakewood, CO

Kurt Holm

Paul Kirksey

H Scott Ayen

Pillar to Post Twin Falls, ID

Mo Home Inspections LLC St. Charles, MO

Scott Seaton

Roy Van Hee

SLS Home Inspections Bourbonnais, IL

EICS St. Charles, MO

Richard Majher

Kurt Bethel

RSM Builders Inc. Frankfort, IL

Pillar to Post - The Chad Borah Team St. Louis, MO

Larry Gibson AmeriSpec Georgetown, DE

H Bradley Tonner Axis Inspection Services, LLC Titusville, FL

ASHI Reporter | June 2015

Steven Pollard Northlake, IL

Kent Stephens US Inspect Indianapolis, IN

David Hermann US Inspect Martinsville, IN

Scott Goddard Pillar to Post - The Chad Borah Team St. Louis, MO

Noel Nason WIN Home Inspection Bedford Pembroke, NH

Robert Morrow

Sean Stumph

Pillar to Post Brook Park, OH

Diversified 3 Inspection Services, Inc. Denver, CO

Steve Agenbroad

Inspectioneering LLC Templeton, PA

AccuSpect Home Inspection Trenton, MI

Raulton Reichel

Willow Springs, IL

Suburban Home Inspections LLC Livonia, MI

Arlington, VA

Residential Inspections of America Marietta, GA

Indian Hills, CO

Roberto Zorzan

Icon Home Inspectors Mentor, OH

Mike Olson

H Troy Donoghue

Pillar to Post Hardeeville, SC

National Property Inspections Troy, OH

Dave Kermes

Colorado Springs, CO

Ed Hopkins

Darren Melnar

Dale Raines

H David Cain

Home Check Inspection Services LLC Palm City, FL

Eugene Iacona

John Hart

Colorado Springs, CO

Robert Bales

JACK Home Improvement Oceanside, NY

White, GA

John Gleason

Gaddy Home Inspection Virginia Beach, VA

Robert Tiberg

Inspect It 1st - Toledo Toledo, OH

Left Coast Inspections Lompoc, CA

Scott Slaven

MHT Enterprises LLC DBA Pillar to Post Haymarket, VA

Burns Property Maintenance, LLC Essex Junction, VT

Darrell Clegg

INSPECTOR Richard Costello

Edward Gray

Keith Ketelaar

Buyers Protection Group Rancho Cordova, CA

American Dream Home Inspections Huntsville, AL Home Inspections And More LLC Little Rock, AR

Lantern Home Inspections, LLC Oregon City, OR

Wayne Oman Stone Peak Home Inspection West Linn, OR

Paul Smith Curry Home Inspection Gold Beach, OR

Jeff Verdone

To have your chapter seminar listed here: Email all information about your chapter seminar to micheleg@ashi.org.

Daniel McLaughlin US Inspect Southampton, PA

Chidelu Enigwe The Phoenix Home Inspection, LLC Philadelphia, PA

Gary Helman GH Home Inspections Pittsburgh, PA

Michael Rupp

Be sure to include all information: when, where, CEUs & a link for more information or contact information.

Information also will be picked up from CE applications.

ASHI Chapter Education

As of April 1, 2015

Michael A. LaMar

Safe House Property Inspections Virginia Beach, VA

Home Inspection Professionals Saint Clair Shores, MI

Aaron Lewis

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As of April 1, 2015

Jeff Steiger

New ASHI Certified Home Inspectors

Stephen Mulrooney SJC Property Services LLC Lincoln University, PA

Michael S. Sporik Sporik Inspection Solutions Harrisburg, PA

Kevin Joyner Joyner Property Inspection, LLC Manakin Sabot, VA

To submit your materials for moving up, please contact Janet George at: 847-954-3180 or janetg@ashi.org

Jim Young

Suburban Home Inspections LLC Hatfield, PA

William Dare Spotlight Home Inspection, LLC Harleysville, PA

David Teter Down Home Inspection, Inc. Orwigsburg, PA

Scott Wharton HouseMaster Richmond, VA

David Gibbs Specialty Inspections, Pleasanton CA Danville, CA

Robert Goldberg The Home Detective Chevy Chase, MD

Bill Laughlin Prairie Home Inspections Inc. St. Paul, MN

Doug Brown

ASHI Great Lakes Chapter Spring Conference

ASHI New England 266 CMR 6.00 Standard of Practice

When: July 10-11 Where: Holiday Inn 200 E. Rand Road Mt. Prospect, IL Contact: carol@greatinspectors.com 847-392-0123

When: September 14-15, 2015 CEUs: 4 ASHI CEs Contact: rmulloy@verizon.net

Golden Gate ASHI Chapter Metal Seam Roofing

When: September 25-26 When: Holiday Inn 17201 Northline Road Southgate, MI Contact: carol@greatinspectors.com 734-283-4400

ASHI Great Lakes Chapter Fall Conference

When: June 11, 2015, 7:00 pm dinner meeting When: Pyramid Alehouse 901 Gilman St. Berkeley, CA CEUs: 2 Contact: www.ggashi.org

Keystone ASHI Keystone Inspection Seminar

Golden Gate ASHI Chapter Foundation Drainage When: July 9, 2015, 7:00 pm dinner meeting When: Pyramid Alehouse 901 Gilman St. Berkeley, CA CEUs: 2 Contact: www.ggashi.org

Golden Gate ASHI Chapter Poria Incrassata When: August 13, 2015 7:00 pm dinner meeting When: Pyramid Alehouse 901 Gilman St. Berkeley, CA CEUs: 2 Contact: www.ggashi.org

When: October 30-31, 2015 When: Crowne Plaza Reading 1 741 Papermill Rd. Reading, PA 19601 CEUs: 16 ASHI CEs Contact: keystoneinspectionseminar.com dave@thehomeinspectorinc.com

Mid-Missouri ASHI Chapter Educational Seminar When: November 6, 2015 8:00 am – 5:00 pm Where: Columbia Board of Realtors Office, Columbia, MO CEUs: 8 ASHI CEs Contact: www.midmoashi.com

Pillar to Post West Chester, OH

Penn-Mar Inspections Littlestown, PA

June 2015 | www.ASHIReporter.org

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Your ASHI

444Your ASHI

Your Link to Membership News and Information

Current ASHI Membership

REPORT OUT: ASHI Board Meeting April 24-25, 2015 Motion: Change 7.2A 3 in P&P and replace with the following: Chapters should contact Russell Daniels for revised policies pertaining to chapter incorporation.

Motion: As of May 1, 2015, in order to achieve ACI status, all new inspectors must pass the National Home Inspectors Exam (NHIE). PASSED Motion: Motion was made and seconded to accept the agreement with Home Owners Network (HON). PASSED Motion: Motion was made and seconded to accept the agreement with Guardian Financial subject to Harry, Tim and Executive Director legal changes. PASSED COR Report: James Funkhouser presented the CoR report as well as the Motion to reduce the Board for the By-Law Committee.

Motion: Motion was made and seconded to make PNC ASHI’s Bank. PASSED Motion: Motion was made and seconded to contribute $10,000 to the ASHI Foundation for its purpose. PASSED EXECUTIVE DIRECTOR COMPLAINTS COMMITTEE A paper ballot vote was taken to elect three past-presidents to be selected into the Executive Director Complaint Committee and the following were selected after votes were counted: Bill Jacques, Marvin Goldstein and Joe Corsetto.

Motion: Motion was made and seconded to correct minutes and pass minutes once changed.

PASSED NEW BUSINESS Motion: Motion was made and seconded to create a standing Strategic Planning Committee, with members to be assigned by the president, tasked with developing a long-term strategic plan

Great New Membership Benefit Effective July 1, 2015.

We have listened to your request and we are proud to announce two great benefits regarding your membership with ASHI. We are moving to anniversary dates. This means that when a member joins ASHi, he/she will renew his/her membership one year from the date that he/she joined.

Please note: All current members will stay on the fiscal year schedule, where their dues will be due on September 30.

This will make it easier for you to keep track of when your dues and continuing education hours are due.

Secondly, we are offering a plan where you can pay your dues monthly. This means your dues will be charged automatically monthly.

If you are an associate or an inspector, you will pay $41.00 monthly. If you are an ASHI Certified Inspector, you will pay $43.00 monthly.

Stay tuned for more details. 

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ASHI Reporter | June 2015

of 5, 10, and 25-year goals. A preliminary report from the Committee will be presented to the Board in six months and the Strategic Plan, if accepted by the Board, will be reviewed and updated by the Committee annually. PASSED Motion: Motion was made and seconded to approve travel expenses for Alternate Director to attend all Board meetings. PASSED Motion: Motion was made and seconded to update P&P within four weeks of all Board meetings. PASSED Motion: Motion was made and seconded to consolidate of ASHI and Finance P&P. PASSED Motion: Motion was made and seconded to approve $20,000 for Stack Solutions to develop monthly dues payment software. PASSED

JUNE ANNIVERSARIES Thirty-Five Years

Fifteen Years

Five Years

Bruce Platine

Daniel Temple Kevin Sullivan Paul J. Rogoshewski Danny Pritchard Harold Mullins Thomas F. Moorehead Sr. Dan Miller Terry Jenkins Guillermo Hunt Daniel Annunziata

Robert Brian Rood Daniel Reik Darryl L. Rapp Craig Oswald Paul McDowell Lars Knobloch Carlton Jones James B. Holl Kenneth Karl Hebert Bradley C. Haugen Earl Harvey Guy Hartman John Funk Margaret Conable Richard Alton George Acuna

Thirty Years Martin Greenberg Grant R. Bell

Twenty-Five Years Ned Dominick

Twenty Years Samuel Wood Lyn Toburen Jack Rothweiler Kevin A. Moore Jeffrey Herbert Douglas Hensiak David Grant Bill Dillon Anthony J. Chimko Greg Caudill Charles Carter

Ten Years Michael Waraksa Dale H. Robin Michael K. Rachel James Quarello John G. Knudsen Damon Eden Brandon W. Dyles Harry Crump Kenneth Bukowski Jesse Brown

ASHI Certified Inspectors: 3,310 Inspectors/Logo: 100 Associates: 1,832

ASHI Event Calendar

J uly 23-25, 2015 Finance Committee, AEI and ASHI Board Meetings Des Plaines, IL

Retired Members: 90 Affiliates: 73 TOTAL: 5,405

as of May 11, 2015

ASHI-ENDORSED MEMBERSHIP BENEFIT PROGRAMS ASHI’s E&O Insurance Program: Business Risk Partners (BRP) www.inspectorinsurance.com 866-268-1327 ASHI Personal Lines Insurance Program: Liberty Mutual www.libertymutual.com/ashi ASHI Service Program BuildFax Susan Ward, 855-237-8711 http://land.buildfax.com/buildfaxspecial-pricing-for-ashi-members/ support@buildfax.com ASHI Customer Appreciation Program: Moverthankyou.com Brent Skidmore, 864-386-2763 www.moverthankyou.com Brent@POWRsoft.com HomeAdvisor.com Brett Symes, 913-529-2683 www.homeadvisor.com ashi@homeadvisor.com LegalShield Joan Buckner, 505-821-3971 buckner.legalshieldassociate.com buckner@legalshieldassociate.com InspectionContracts.com Dave Goldstein, 800-882-6242 www.inspectioncontracts.com david@inspectoreducation.com OneSource Solutions 877-274-8632 http://www.osconnects.com/ashi/ Porch.com Eliab Sisay, 206-218-3920 www.porch.com Eliab@porch.com

ASHI Rebate Program Quill.com Dana Fishman, 800-634-0320 x1417 www.quill.com/ashi dana.fishman@quill.com Platinum Provider Millionaire Inspector Community Mike Crow www.mikecrow.com dreamtime@mikecrow.com Mention that you are an ASHI member

ASHI-ENDORSED EXAMS ASHI Standard and Ethics Education Module Go to www.homeinspector.org, click on Education and Training, then click on the link for the ASHI Standard of Practice Education Module.

NHIE Exam: 847-298-7750 www.homeinspectionexam.org

ASHI-ENDORSED TRAINING PROGRAMS ASHI@Home Training System 800-268-7070 education@carsondunlop.com The ASHI School Jack McGraw, 888-884-0440 jack@theashischool.com www.TheASHISchool.com

October 22-24, 2015 LTC and ASHI Board Meetings Des Plaines, IL

January 24-27, 2016 InspectionWorld® and ASHI

Board Meetings

San Diego, CA

ASHI Council of Representatives Speakers and Group Leaders Speaker: Jim Funkhouser 571-214-4039 jfunkhousr@aol.com

South Atlantic: Richard Hart 770-827-2200 ashi1@comcast.net

Alternate Speaker: John Wessling St. Louis, MO 314-520-1103 John@wesslinginspections.com

Gulf: John Knudsen 334-221-0876 jgknudsen111@elmore. rr.com

Secretary: Brendan Ryan 724-898-1414 brendan@csahomeinspection.com

GROUP LEADERS New England/Canada: Mike Atwell 617-285-8554 mike@jmhi.com New York/New Jersey: Jerry Sanangini 856-232-6607 jsantangini@comcast.net Mid-Atlantic: Jim Funkhouser 571-214-4039 jfunkhousr@aol.com

South Midwest: Paul MacNeill 314-392-9313 paul@appleinspections. com North Central: Brendan Ryan 724-898-1414 brendan@csahomeinspection.com Mountain: Marcus Richter 520-271-8582 info@handsonhome inspection.com Pacific: Scott Swickard 949-454-1389 scott@inspectoc.com

Midwest: Michael J. Von Gunten 262-945-2446 mike@ashigroup.com

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444 Preparing for an IRS Audit

NEW POSTCARDS EMAIL!! Please send your name, city, state, photos, headings & captions to: postcards@ashi.org

Blow Dried to the Max!

English, Spanish, Illiterate.

I could not say the bathroom ventilation was not sufficient.

Guess the wood support can’t burn, nor melt the plastic.

J. D. Grewell J. D. Grewell & Associates, Inc. Silver Spring, MD

Bobby Fowler 1st Priority Home Inspections Locust Grove, GA

That Pesky Firewall ...

Close, but no Cigar Why use an outlet box when a floor joist is so handy?

... is always getting in the way when installing garage door openers. And sometimes ya have to re-contour the metal ducting with a sledge hammer to get just the right fit.

Brian Epperson Action Inpsection STL O'Fallon, MO

David Whiteley Whiteley Home Inspections, LLC Kenmore, WA

Holy Bat Cave, Batman!

Fire Starter I’m lost!

Dave Grudzinski Advantage Home Inspection Cranston, RI

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ASHI Reporter | June 2015

How many wire splices in one junction box does it take to start a fire?

David Maudlin Indy Pro Inspection Service, Inc. Carmel, IN

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NEW POSTCARDS EMAIL!! Please send your name, city, state, photos, headings & captions to: postcards@ashi.org

444 Preparing for an IRS Audit

New & Improved Heat Shield – Easy to Install, too!

Zip-A-Dee-Doo-Dah Here is a funny drain pipe under a kitchen sink I saw today. I guess they could not figure out which way to go!

(aluminum foil and a leftover ceramic tile)

David Maudlin Indy Pro Inspection Service, Inc. Carmel, IN

What came first?

Mark Rathz WIN St. Charles St. Charles, MO

Brilliant!

Electric or plumbling?

Pascal Baudaux Almo Inspection Inc. Laval, PQ Canada

Line the space between the joist with aluminum foil and put a light bulb in it.

Scott Ternasky Above Board Home Inspections Fort Collins, CO

Test Your Knowledge Engaging Our Readers

CAN YOU SPOT THE DEFEC T(s)?

Please send your responses to Frank Lesh, frankl@ashi.org.

We will publish the best answers next month.

How many issues can you see here? The handyman must have claimed he would bend over backward for these clients.

Photo submitted by:

Dave Grudzinski, Advantage Home Inspections, Cranston, RI To Submit Test Your Knowledge Photos for Future Reporter Issues: Email high-resolution photos, 180-300 DPI (300 is always appreciated!) to arlenez@ashi.org with an explanation of the issue shown in the photo, your name, company, city and state.

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ASHI Reporter | June 2015

ASHI Ad.indd 6

37June 2015

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On My Mind

By ASHI President Alden Gibson

Informative and Inspiring Conferences

FEBRUARY AND MARCH PROVIDED ME WITH OPPORTUNITIES to attend three informative and inspiring conferences. Mike Crow’s “Three Days of Secrets Revealed” marketing seminar was held in Texas in February, and I had hoped that heading south would get me out of Ontario’s frigid winter weather. So, I left Ontario at a temperature of 0 degrees Fahrenheit and arrived in Dallas with temperatures a bit warmer, but still very cold and snowy. I was told that the snow was merely an attempt by my Texas friends to welcome me.

Mike’s goal is to teach the owners of more than 100 home inspector companies how to grow their businesses into milliondollar companies. To do this, the companies would have to have gross revenues over $1 million per year. Obviously, to accomplish this requires hard work and team effort. Mike explained that membership in his organization can take many forms and that, although moving up within the organization takes time, it can easily be accomplished through hard work, commitment and dedication.

Once a home inspector is an established team member, they are surrounded by like-minded individuals who want to succeed. The conference provided many motivational speakers and representatives from businesses who showed and explained many products that would help promote your business and increase growth.

To be successful, spending time and money on your business is required. If you have a willingness to invest time and money in your business on the road to success, Mike Crow can help you accomplish those goals.

Mike is a supporter of ASHI and InspectPAC. After Mike explained to the conference attendees what InspectPAC does for the home inspection industry in Washington, D.C., he asked for their support. He raised over $10,000 for InspectPAC. Thanks, Mike, for stepping up to the plate.

I was beginning to think that Texas wanted me to extend my stay, as there were several unexpected happenings at the Dallas airport.

First, a plane slid off the runway and then, on Thursday afternoon, the airport shut down completely. Fortunately, my flight to Columbus, OH, took off on Thursday morning, so I made it out of Texas safely and without delay.

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ASHI Reporter | June 2015

While in Columbus, I attended the Ohio Home Inspectors Expo, sponsored by the Ohio Chapter of ASHI, Ohio NAHI and North Central Ohio ASHI. Expo speakers included Alan Carson, Frank Lesh, Joseph Denneler and David Haught. I attended the mock inspection on Friday morning, as well as the classes taught by Alan Carson in the afternoon. I’d like to say thanks to the chapter for presenting a birthday cake to me at lunch. I felt right at home, sharing my birthday with friends. I also attended the Ohio Chapter of ASHI Board of Directors meeting on Friday night.

That meeting resulted in good discussions and positive ideas for ASHI’s future. Saturday’s program provided more opportunities for education, and the classes were well-attended and very interesting.

March took me to ASHI’s Great Lakes Chapter (GLC) Spring Conference in Toledo. On Friday, I attended the Peer Review Program/Testing. This program offers a great learning experience for both new and experienced inspectors, and should be adopted by all chapters. GLC’s program is excellent, so if chapters intend to implement such a program, please do not reinvent the wheel.

Call the GLC for assistance regarding the development of a peer review program for your chapter. If you do not belong to a chapter, find a chapter that has a peer review program and participate in it. You will not be disappointed.

I also attended the GLC board meeting while at the conference.

Good news! Membership is on a steady incline since 2012. Keep up the good work.

Saturday was a full day of events and programs with many good speakers. However, I did have an embarrassing moment when they were having the draw for the door prizes. Everyone who attended received one ticket for the door prizes. After attendees got those tickets, the leftover tickets were put up for sale. To support the chapter, I purchased another 20 tickets. Long story short, I won five prizes! Maybe I should apologize for that, but I think that it’s probably the best way to illustrate what I said earlier: You have to spend money to make money.  On ’til next month.

Alden

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