MICEtalk

Rs. 100

A DDP Publication 60 Pages

The Beatles Story Liverpool

Baltic State of Estonia for MICE MICE in Melbourne

Vo lu me I I I

Issue 4

April 2012

Meetings U Incentives U Conferences U Events

Durga Das Publications Private Limited New Delhi : 72, Todarmal Road, New Delhi 110001, India Tel: +91-11-23731971, 23710793, 23716318, Fax: +91-11-23351503 E-mail: micetalk@ddppl.com Mumbai: 504 Marine Chambers, 43 New Marine Lines, Mumbai 400 020 Tel: +91-22-22070129, 22070130 Fax: +91-22-22070131 E-mail: mumbai@ddppl.com UAE: P.O. Box: 9348, Sharjah, UAE Tel: +971-6-5573508, Fax: +971-6-5573509 E-mail: uae@ddppl.com All information in MICEtalk is derived from sources, which we consider reliable. Information is passed on to our readers without any responsibility on our part. The contents of this publication contain views of authors and are not the views of Durga Das Publications.

Similarly, opinions/views expressed by any party in abstract and/ or in interviews are not necessarily shared/do not necessarily reflect any opinion of Durga Das Publications. All rights reserved throughout the world. Reproduction strictly prohibited. Material appearing in MICEtalk cannot be reproduced in whole or in part without prior written permission. The same rule applies when there is a copyright or the article is taken from another publication.

Publications reproducing material either in part or in whole, without permission would face legal action.

Song and Dance Festival in full swing at Tallinn Songs Festival Grounds

Publisher

SanJeet

Editorial Director

Rupali Narasimhan

Editor

Deepa Sethi

DELHI: Associate Editor

Ipshita Sengupta Nag

Sub Editor

Divya Goyal

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pg 24

pg 18

pg 32 pg 37

contents 8

Facts

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Cover Story The Beatles Story, Liverpool

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Destination Estonia

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MICE City Melbourne, Australia

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Booked for MICE Leonia Holistic Destination, Hyderabad

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Domestic MICE Madhya Pradesh

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Flying Business Stephen King, Virgin Atlantic

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Green MICE Paris Transport

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People on the Move

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Yours Officially Lyn Lewis-Smith, Business Events Sydney

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Let’s Talk Farooq Ahmad Shah Sher-e-Kashmir International Conference Centre

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Checklist

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Events

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reader’s page Dear Reader, In this issue of MICEtalk we once again travel across the globe to let you see the blossoming MICE industry through our eyes. MICE planners are getting more innovative in the events they are planning and we went to Liverpool to find out how they entertained and created a platform for networking for a diverse coterie of buyers who came to participate in VisitBritain’s trademark MICE event. The venue is The Beatles Story and kudos to Liverpool for recreating the Beatles Mania within a few walls and bringing back memories for a generation of hysterical fans. It is definitely an events venue that will see more footfall in the near future. We went just a little further to visit the Baltic State of Estonia as it savours its ICCA recognition as one of the most promising meeting destinations in the world today.

We definitely came away impressed! With more visitors comes more responsibility and we highlight here how Paris is committed to using more eco friendly modes of transport. An effort that should be imitated by more and more cities!

Even as Europe continues to be a charmer for the Indian tourists, they are also looking down under. This gave us the reason to hop on a flight to visit the Australian city of Melbourne and also have a small tete-a-tete with the Chief Executive Officer, Lyn Lewis-Smith, Business Events Sydney, to see how the country in general is looking at India as a market for its inbound visitors. Indians, as we know are big spenders when it comes to experiences and this is definitely something the world knows, as we discovered.

If boarding a flight is not your idea of a MICE offsite then catch up with the MICE offerings back home, in some of our pages. They are promising and could give their offshore counterparts a run for their money. Leonia Holistic Destination, Hyderabad, with its stand-alone convention centre LICEC, was awarded for its astuteness towards MICE recently and we decided to take a closer look to find out more. For domestic destination, we chose Madhya Pradesh this time. Referred to as the Heart of India, it has also captured the heart of the discerning MICE traveller with its venues and experiences.

Also look out for our usual tidbits like news on the MICE industry and note down the dates of the upcoming MICE events. And for all those out there who are still at sea with phone apps, a small list of all that you should be getting smart about….

Deepa Sethi Editor

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facts

facts facts Germany tops the charts among Indians for meetings & incentives 62 per cent of Indian companies choose Germany as their most preferred business travel destination, says a study by Synovate Business Consulting on India Outbound MICE Market. The study was commissioned by the German National Tourist office, India.

According to the findings, mid-sized and large corporates who have organised MICE trips into Europe, between 2010-11, have chosen Germany (73 per cent), followed by U.K, France and Switzerland, with 52 per cent, 51 per cent and 45 per cent, respectively.

The study also revealed the most popular German cities, with Frankfurt securing the maximum votes, followed by Berlin and then Munich.

According to Romit Theophilus, Director, Sales & Marketing, GNTO, Germany offers unconventional meeting facilities; from huge city vibes to the culturally infused charm of castles, which are now also modern conference centers.

Speaking about 2012, Theophilus added, “We believe 2012 will witness an increase in Indian outbound tourism to Germany. We are upbeat that travel for Incentives will continue to grow as desirable choices for many corporate in the years to come. This year we will continue with our affordable hospitality theme and also focus on promoting ‘the fairytale route’ in Germany which passes all the enchanting castles, town and villages from where all the famous fairytale characters have originated.”

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facts

Melbourne Convention and Visitors Bureau to ink a deal with the Hyderabad Convention and Visitors Bureau The Melbourne Convention and Visitors Bureau (MCVB) is expecting to work out a partnership with the newly established Hyderabad Convention and Visitors Bureau (HCVB) to get more access to more corporate planners from India.

The Hyderabad Convention and Visitors Bureau is a toddler as compared to the other Convention bureaus of the world, but its establishment, some nine months ago is indicative of the city’s commitment to MICE and the Hyderabad International Convention Centre is the metaphor of city’s meetings and conventions infrastructure.

Melbourne, will be hosting the Amway India Leadership Seminar in December this year and the MCVB is expecting it to be a learning experience for them, with 4,400 people arriving on its shores in one go. There are bound to be logistics and security challenges.

But MCVB is confident that with hotel rooms and convention/banquet spaces of the Melbourne Convention and Exhibition Centre within a small radius, the event is sure to be a success. Melbourne had earlier hosted an Amway group from China, with 7500 people, but the group had come in four phases. Sydney was Melbourne’s main competition while cinching major conventions and what worked in the latter’s favour is its offer to host a gala at the Melbourne Cricket Ground; a bulls eye for a cricket crazy nation like India.

Tourism Victoria already has an office in India which is promoting the destination in the country and at the same time building strong ties with MNCs and investment trading partners.

AIME 2012 – A resounding success Asia-Pacific Incentives and Meetings Expo (AIME) 2012 saw better figures, in terms of hosted buyers, exhibitors and visitors. This year AIME celebrated its 20th anniversary, with 500 hosted buyers from 27 countries attending the show – an increase of 16.5 per cent more than 2011. The show saw more quality hosted buyers than in 2011. The pre-audited figures show that an impressive number of visitors, 3,384 over the two days, interact with the 779 exhibitors at the show.

Of these figures, 51 per cent of Hosted Buyers and 206 exhibitors were attending AIME for the first time.

According to Sally de Swart, Director, AIME, Reed Travel Exhibitions, the event was a resounding success creating more business opportunities for the participants, through networking and formal business appointments.

De Swart added, “It was great to see over 2000 attendees at the Official Welcome Reception at the Melbourne Pavilion in Flemington, hosted by the Melbourne Convention Visitors Bureau (MCVB), which certainly set the tone for the whole show.”

AIME 2013 will return to Melbourne on March 19-20, 2013

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facts

LSO St Luke’s, London, ready for more events during Olympic Games LSO St Luke’s, London, will make its space available for hire, for a variety of events, including conferences and private receptions, during the Olympic and Paralympic Games this summer.

LSO St Luke’s, which is a Grade 1 listed Hawksmoor Church used by the London Symphony Orchestra for rehearsals, concerts and music workshops, has of late welcomed many big brand names for private and corporate functions. The number of private events has increased significantly in the last year.

An 18th century restored church, LSO St. Luke’s attracts clients primarily because of its ambience and also for the ample open space it provides. The Jerwood Hall, for instance, can easily accommodate around 450 people. The venue is centrally located, easily accessible by the city’s metro network, making it an ideal choice for events in the city.

The London Olympics is expected to see a large number of corporates making their way into the city to host their events, with an aim to capture some of the magic of the event. London Hotels and event spaces are already heavily booked during the tenure of the Olympics.

AIBTM Hosted Buyer Online Applications Go Live The Americas Meetings & Events Exhibitions (AIBTM ) recently announced that Hosted Buyer applications are now being accepted for this year’s show, which takes place from June 19-21, 2012, at the Baltimore Convention Centre. The three day event includes two days of exhibition and a full day of education. The organizers, Reed Travel Exhibitions, are expecting this year’s show to be more engaging than its predecessor.

Qualified AIBTM Hosted Buyers will have the opportunity to pre-schedule appointments with exhibitors of their choice, receive complimentary travel and accommodation, attend exclusive Hosted Buyer networking events, participate in pre-show and post-show city tours and enjoy other VIP benefits. AIBTM Hosted Buyer applications are reviewed and accepted based on the number and size of meetings, events, incentives and annual conferences, individual purchasing authority, annual budgets for meetings, events and incentives, amount of business conducted and potential for future business in the meetings and business travel industries.

Swiss Visa Application Centres to open in 10 Indian cities Switzerland and VFS Global have partnered to open branches of Swiss Visa Application Centres (VACs) in 10 cities across India, in addition to the existing VACs in New Delhi and Mumbai. Residents of Chandigarh, Kolkata, Jalandhar, Cochin, Chennai, Pondicherry, Bengaluru, Ahmedabad, Pune and Hyderabad will soon be able to avail of the services of satellite Visa Application Centres in their cities while applying for visa to travel to Switzerland. The partnership will be established as a pilot project and is limited to two years.

The VACs will open in 3 phases. During the first and second phase, which will be completed in March 2012, Visa Application Centre branches will be opened in Chandigarh, Kolkata, Jalandhar, Cochin, Chennai, Pondicherry and Bengaluru. VACs in Ahmedabad, Pune and Hyderabad will be operational in the third phase which will be concluded by mid-2012.

Switzerland appointed VFS Global for outsourcing its visa application processing services in New Delhi in November 2007 and subsequently in August 2008 in Mumbai.

Some of the key features of the Swiss VACs are longer operating hours, dedicated website for easy access, professional and responsive staff to handle visa queries, dedicated call centre unit, email support, facility for photocopy & photo booths, options for mode of payment, etc.

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facts

Korea declares 2012 as its ‘Convention Year’ Qualified conventions, meetings and incentives going to Korea between 2012 and 2015 will receive maximum government support and incentives. The Ministry of Culture and Tourism, Korea and the Korea Tourism Organization have come together with seven MICE Alliances in the regional convention destinations to provide better services and support to MICE participants and organisers.

As part of this supporting MICE campaign, Convention centres and hotels will offer discounts on meetings venues for up to 30 per cent of the published rates and hotels will slash rates by up to 40 per cent on rooms, added to which will be complimentary room upgrades and welcome amenities for designated guests. In addition to this, complimentary site inspection trips can also be arranged for qualifying organisations and convention organisers and participants will receive preferential rates from national carriers, Korean Air and Asiana Airlines.

On a national level, Korea Tourism Organization will increase financial subsidies to the organisers of MICE events. The government is also looking at sponsoring incentives such as tickets to traditional performances, souvenirs or tour programmes for qualified events.

There are more cookies in the jar as MICE planners in Korea have joined forces with the Korea MICE Alliance – a union of regional convention bureaus, destination management companies and professional congress organizers – so that each city’s unique incentive plans are maximised for participants going to any of the nine convention destinations in the country.

To qualify for the Korea Convention Year’s incentive programme, conventions need to meet Union of International Associations (UIA) meeting standards while incentive tours and corporate meetings should have more than 100 participants and events with more than 500 participants from the Asian region only or those with more than 1,000 international participants may qualify for airline discounts. Korea is eyeing a spot among the top five convention destinations in the world, and expects the 2012 Korea Convention Year to become the driving force behind this goal.

Brisbane plans a new MICE venue Brisbane Australia will soon have a new convention address in early 2013. The new convention centre is being built by the RNA and was officially launched during AIME 2012. This world-class $59 million centre is part of stage one of the exciting RNA Showgrounds $2.9 billion Regeneration Project, which will transform the 22 hectare site into a vibrant year-round destination offering a unique lifestyle and cultural hub for generations to enjoy. Work on transforming the showgrounds’ largest building – the Industrial Pavilion – into the convention centre started in April last year and will be completed by this December. It will provide state-of-the-art facilities and ensure that the RNA Showgrounds becomes a destination synonymous with events, lifestyle, culture, fashion and design, hosting conferences, exhibitions and shows all year round. Situated in one of the fastest growing regions in Australia, the new convention centre is ideally located just 1.6 kilometres from Brisbane’s CBD and 15 minutes from international and domestic airports. The multi-level building will provide approximately 22,000 square metres of versatile space easily catering for events on a year round basis

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cover story

Cocktail Event with

The Beatles Ipshita Sengupta Nag

Meeting planners are getting more innovative with the kind of events they are organising for their clients. Thinking absolutely out of the box and matching service to experience, they are redeďŹ ning the concept of events.

Lots of new venues are opening their doors to welcome such events. These are unique in their own way and have an identity as more than just event venues. MICEtalk decided to stop by at one such venue, to see how they set the ambience for a very special event.

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cover story

Left: The famous quartet meet you at every corner of The Beatles Story

‘The Beatles Story’ is easily accessible to people with special needs, with at least 50 per cent of the team members having participated in a Disability Equality training course. The venue overall is wheelchair friendly, with lifts and other amenities like easily accessible toilets. The staff is trained to ensure that people with special needs get priority at emergency exit.

T

he venue in question is ‘The Beatles Story’ which is situated not too far away from the Liverpool City Centre and the event they hosted was ‘Discovery’ which is VisitBritain’s showcase event for the meeting and conference industry. A biennial event, ‘Discovery’ brings together buyers from different markets and allows them to interact with important buyers in Britain and also experience, first hand, the very best that Britain has to offer.

Liverpool and Manchester won the joint bid to host 80 of the world’s top business tourism buyers. The idea was to encourage them to invest in the region. In this context, a special cocktail event was organised

Top: John Lennon seems to greet a guest as she takes a break from a tour of The Beatles Story

by Liverpool and the venue was ‘The Beatles Story’, an exhibition dedicated to the most famous citizens of Liverpool. The venue sees more than two million visitors a year and gives visitors the opportunity the experience the creative spirit of this band, through exhibitions, interactive games, films and other memorabilia associated with the band.

For the VisitBritain event, ‘The Beatles Story’ closed early that evening to general visitors to open up for a special experience for its special guests.

The group of 80 arrived at the venue and they were roughly divided into four groups to be taken around the venue by a qualified Beatles guide. This was

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cover story

Virgin Trains operate direct services, on an hourly basis from London to Liverpool Lime Street, which is approximately a two hours’ journey. ‘The Beatles Story’ Albert Dock is a 15-minute walk from Liverpool Lime Street Station or a short taxi ride.

Reem Khokhar Manager, International Marketing, The Beatles Story

Top: A guest poses with one of the entertainers

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followed by a welcome drink, served by a member of the staff in Segeant Pepper costume. The guided tour was super success right from the word ‘Go’.

Reem Khokhar, Manager, International Marketing, The Beatles Story, details, “Since this was a showcase event for MICE buyers, the idea was to see the entire venue and experience the sort of things that could be done as part of an event. This included a private viewing of the exhibition with a specialised Beatles tour guide, performances by a string quartet and a professional Beatles tribute band. The performances were held in different areas of the attraction to give the visitors an idea of how the entire venue could be used as a space for events.

Cocktails were served by the staff in Sergeant Pepper costumes and cocktail canapés were served in the Cavern Club area. They could walk around with their drinks while viewing the exhibition, take pictures

MICEtalk April 2012

with the Sergeant Pepper costumed staff or in various parts of the exhibition. They could even pose against a backdrop of ecstatic, screaming fans to visualise the hysteria a Beatles performance generated or indulge in the multimedia experiences like playing a Beatles tune on the giant piano.”

In the Cavern Club area, even as they took a break from the tour for the next round of drinks and finger food, they were entertained with a song by the Karl Lornie Band, a professional Beatles tribute band. For the comfort of the groups and to give them enough

Alder Hay Children’s National Health Society Trust – holding a gala dinner here The British Psychological Society – 180 delegates for a networking event

cover story

space to relax, two groups stopped by the Cavern Club as the others continued on the tour. The latter entered the club area only after the first two groups moved on. It was organised in such a way that the visitors got plenty of time enjoy the venue.

Khokhar adds, “Usually the team at ‘The Beatles Story’ does the on-site arrangements, but outsource catering to an external company. Depending on the specific requirements of the groups, concerned event management companies may be used for catering,

Top: A blow-up of the cover of the album Sgt. Peppers Lonely Hearts Club Band Left: Reliving the hysteria generated by The Beatles

For parties of ten or more, ‘The Beatles Story’ offers an exceptional group discount. Please note that advance booking is essential. To make your group booking please contact our Groups Officer, Charlotte Martin by phone on 0151 709 1963 (ext 220) or email at groups@beatlesstory.com

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cover story

organising performances, etc. For this particular event, the catering was done by an event management company.”

The next break was in the Sergeant Pepper room and here the background music was provided by Karl Lornie, even as the guests got the opportunity to network and also look around the area. The highlight of the area was of course a blow up of the iconic album cover of ‘Sergeant Pepper’s Lonely Heart’s Club Band’.

In the Going Solo area solo careers of each member of the band is explored. The guests were in for a surprise in the John Lennon area as they were greeted with the performance of a professional musician dressed up as Lennon.

The duration of the entire cocktail event was approximately around two hours and a gift bag was waiting for each guest as they finally picked up their bags and coats from the orientation area and headed for TATE Liverpool for a dinner event.

Picture courtesy: The Beatles Story To continue with the Beatles experience, Beatles fans can stay at the Hard Days Night hotel, the world’s first Beatles-themed hotel. Each guest room features a specially produced piece of Beatles artwork.

Log on to www.visitliverpool.com,for information on both luxury and budget hotels in Liverpool. You might also come across some fantastic offers.

The John Lennon memorial

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Baltic State of Estonia for MICE Ipshita Sengupta Nag

There are several monickers to describe Estonia; a boutique destination and the European Capital of Culture to name a few. The country is one of Europe’s newest entrants in serious conference business and uniquely combines its centuries old charm with modern facilities, to provide an impressive MICE climate.

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destination

I

t is probably not long before Estonia steals the show from its more famous counterparts in the MICE business and earns itself the tag of Europe’s most unique MICE stopover. It already has ICCA’s approval as the Top Baltic MICE destination on its list; no mean achievement for a country that has only just entered the race.

There are many things going for Estonia as a destination for business travel, the first of which is the country’s picturesque beauty. The clusters of historical significance whether it is in the scenic ruins or wellendowed museums and galleries, Estonia’s past is a tranquil companion to a visit to this country, even as you get busy breaking the most difficult business deadlocks – a refreshing change from the high flying destinations, which almost always never let you catch your breath with all the frenzied activities they have to offer.

Left: Splended snow covered view of the St. Olav's Church and Town Wall Towers Top: Interior of the Estonian National Opera

Visa Estonia is a part of the Schengen visa area. Indian citizens need a visa for entering Estonia. Visitors arriving in Estonia with visa must have national passports valid at least 3 months after their planned departure from Estonia.

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destination

USP Tallinn: The Uniqueness of Tallinn as a destination lies in its compactness. All the main venues and hotels are situated at the city centre and within easy walking distance. The delegates do not even have to use the public transport system.

Connectivity All major airlines, Lufthansa, Aeroflot Russian Air, KLM Dutch Airlines, Finnair, connect India to the Estonian capital Tallinn through their hubs in Germany, Moscow, Amsterdam and Helsinki, respectively. Carriers from India, like Air India and Jet Airways, also fly to destinations in Europe, which have direct connections to Tallinn

MICE cities Popular MICE cities in Estonia are its capital, Tallinn and also Tartu and Pärnu. Tallinn has the most number of options for different types of events as most of the largest conference hotels and venues are situated in Tallinn. Tartu is known to host a lot of medical and scientific conferences. Pärnu is the country’s summer capital and is more suitable for smaller groups or incentive trips.

Top Left: Medieval Market in Tallinn Top Middle: Bridget’s Convent Top Right: Convent of St. Bridget Above: Toompea Castle & Tall Hermann’s Tower

Capital City Tallinn Estonia’s capital Tallinn is the centre of MICE activity in the country. A compact city, no place in Tallinn is too far away. Delegates, in fact, can cover the distances from their hotel to the venue on foot, without the need to avail a public transport or shuttle services.

The city’s infrastructure supports international MICE activities with well-equipped convention venues and

Right: KUMU Art Gallery

TALINN HOTELS WITH EVENT FACILITIES Hotel

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Event Capacity

Accommodation

Swissotel Tallinn*****

500

238 guestrooms and suites

Meriton Grand Conference and Spa Hotel****

380

157 executive rooms, 280 standard rooms, 12 family rooms, 13 junior suites, 2 suites with sauna and a presidential suite

Nordic Hotel Forum****

200

267 guestrooms

Radisson Blu Hotel Olumpia****

400

390 rooms

Radisson Blu Tallinn****

350

280 rooms and suites

Tallink Spa and Conference Hotel****

263

255 standard class, 16 double deluxe, 4 suites

Tallink City Hotel****

186

282 standard rooms, 34 double deluxe rooms, 7 junior suites, 6 suites, 3 royal suites

Strand Spa and Conference Hotel****

500

159 double rooms, 28 suites

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destination

Previous Page: Sale of souviners and handicrafts at the Town Hall square

USP Tartu: Tartu and its environs are home to 37 conference and seminar venues with a combined seating capacity of 7,172. The largest are the Dorpat Conference Centre (1,100), Vanemuine Concert Hall (959), Tartu University´s Assembly Hall (470) and the Athena Centre (270).

Right: Estonian National Opera Bottom: Tallink Spa Conference Hotel Façade

accommodation capacity to host large groups. With an 800-year old history, Tallinn is a patchwork of historical areas, something that allows groups plenty of opportunities for sightseeing. Tallinn Town Hall incidentally is the only Gothic style town hall left in Northern Europe.

Estonia is one of the most technologically-minded countries in the world, a place where free wireless internet coverage is available practically everywhere.

Convention Bureau Estonian Convention Bureau (ECB) provides assistance in organizing conferences, incentives and events by helping choose the suitable venue and accommodation. ECB also assists in choosing local partners and acts as the first contact with Estonian suppliers, provides promotional materials, coordinates site inspections and assists organisers with bid documents, if necessary.

For more information: liis.ahonen@ecb.ee Picture courtesy: VisitEstonia

MICE venues at Estonia VENUE

CAPACITY (CONFERENCE)

CAPACITY FEATURES (RECEPTION)

Nokia Concert Hall at Solaris Centre

1829

-

The design of the hall lays special emphasis on ‘Green conferencing’

www.kontserdimaja.ee

Kumu Art Museum

245

500

The high-tech, sprawling venue is known to host official state receptions.

www.ekm.ee

Tallinn Teacher’s House

300

300

Its historical interiors and modern technical support makes it a great venue.

www.opetajatemaja.ee

120

The only surviving Gothic style town hall in Northern Europe, it frequently hosts government receptions.

www.veeb.tallinn.ee

Tallinn Town Hall Estonia Concert Hall

900

800

Built in 1913, the venue underwent major renovation in 2006 and today hosts conferences and gala events.

www.concert.ee/ estonia_concert_hall

Kadriorg Palace

100

150

This historic building houses the foreign art collection of the Estonian Art Museum. The great hall here is one of the best examples of Baroque architecture in modern Europe.

www.ekm.ee

Tallinn Airport Old Terminal

200

200

The layout of the conference hall can be altered to meet the specific requests of clients.

www.tallinn-airport.ee

House of the Estonian Academy of Sciences

120

100

Venue is ideal for small intimate conferences

www.akadeemia.ee

The House of the Brotherhood of Blackheads

260

300

The only preserved Renaissance building in Tallinn, it can be one of the most spectacular experiences of meetings/ conferences.

www.mustpeademaja.ee

Assembly Hall of the University of Tartu

470

500

The venue is attractive for its simple style.

www.ut.ee

Originally a cinema hall, this venue has event spaces in different sizes to accommodate small to medium sized groups.

www.athena.ee

It is one of the most prestigious and stylish facilities for meetings, conferences and events in the country.

www.ajaloomuuseum. ut.ee

Athena Conference and Culture Centre Tartu University History Museum

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WEBSITE

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itinerary

Touring Tallinn Day 1 MEDIEVAL HISTORY OF TALLINN

Day 3 ESTONIAN NATURE

Arrive at the Tallinn airport and check into the hotel

Conferencing in the morning

Afternoon: Medieval Tallinn Tour – learning about the history of Estonia and visiting the most important sights of the UNESCO heritage listed Tallinn Old Town. During the tour, historical figures come to live introducing the way of living centuries ago and the legends of the past.

Afternoon: Tour to Lahemaa nature reserve area 80 km from Tallinn to visit the typical Estonian landscape – wetlands and the seaside nature areas. Over the wetlands, there are wooden pathways to follow and marked trails for birdwatching and photo hunt. Also, a visit will be paid to Käsmu Captanis Village, Altja Fishermens Village and manor houses of Palmse and Sagadi that used to belong to former Baltic-German barons.

Evening: Dinner at medieval restaurant Olde Hansa where medieval style food will be accompanied by medieval music, performances and dinner ceremonies.

Evening: After a long afternoon in the nature, a stylish dinner will be served at Vihula Manor House complex.

Day 4 SOVIET HISTORY OF ESTONIA Conference in morning Afternoon: Soviet Tour guided by a militia and with an old style Russian bus including a visit to KGB museum and Hard Currency Bar, Prison break incentive together with a picnic vodka tasting at Patarei sea fortress–a former prison that has now turned into a museum.

Evening: Viru Cabaret Show and dinner. Viru Cabaret used to be a popular place for evenings and the most famous restaurant in Tallinn during the 80’s.

Day 2 ESTONIAN CULTURE Morning devoted to Conferencing Afternoon: Tour to Kadriorg Park area to visit modern KUMU Art Museum, Kadriorg palace, Song Festival Grounds, Pirita Monastery ruins and seaside promenade of Tallinn Bay, visiting the newly renovated Tallinn TV tower with a coffee break at the viewing platform to admire the panorama of Tallinn.

Evening: Tour to Rocca al Mare Open air museum and dinner at Kolu Tavern. The museum is a collection of traditional Estonian farmhouses and one can learn about the life in Estonia in the old days, see the folk dance and singing performances, try out making handicrafts and souveniers. In the tavern, enjoy a dinner of estonian traditional dishes.

This is only a suggested itinerary which can be adjusted/customised around a conference and to the requirement of the client.

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Day 5 SPECIAL INTEREST TOURS IN SMALLER GROUPS Morning Conference Afternoon: Possibilities for different activities in smaller groups – yachting at Tallinn Bay, visiting Estonian Maritime Museum Seaplane Harbour, Mysterious Bastions tour to visit the underground medieval defence system under the Tallinn Old Town, Visit to Saku Brewery and local beer tasting, handicrafts workshop, painting or sculpture making workshop in the numerous artist galleries of Tallinn or visiting the Estonian Design House and meeting the local designers, visit to IT Demo Center to learn about different e-solutions developed by Estonians (Estonians were the ones who developed Skype), relaxing in the numerous spas available in Tallinn.

Evening: Enjoy modern Estonian Cuisine dinner at restaurant Ö or Gloria or a tailored gala dinner in one of the historical unique venues in Tallinn.

Day 6 Checkout and travel to the International Airport for Departure

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MICE city

Melbourne

More than Business Divya Goyal

With more than 8,000 events being organised every year, the city of Melbourne is an apt destination for your next MICE event. Whether you are organising public events or a small corporate launch, Melbourne has a suitable location for all sorts of MICE activities.

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MICEtalk April 2012

MICE city

Business Visa Options ETA (business entrant): ETA are of two different types i.e., Short Validity (subclass 977) and Long Validity (subclass 956). These are designed for business people who are based outside Australia and want to visit Australia for short-term business purposes, including: UÊÊ>ÌÌi ` }Êi`ÕV>Ì > Ê ÀÊLÕÃ iÃÃÊÀi >Ìi`Ê iiÌ }Ã]ÊÃi >ÀÃ]Ê conventions, conferences, or networking UÊÊ v À > ÊÃÌÕ` iÃÊ ÀÊÌÀ> } Note: Short-term work is only permitted in strictly limited circumstances. eVisitor (subclass 651): Available to passport holders from the European Union and a number of other European countries.

Business (Short Stay) (Subclass 456) visa: For business people who are not eligible to apply for an ETA or an eVisitor.

Sponsored Business Visitor (Short Stay) (subclass 459) visa: For business people who have an approved sponsor in Australia.

APEC Business Travel Card: It streamlines travel for business people from participating economies in the Asia Pacific Economic Cooperation (APEC) region.

For more information: http://www.immi.gov.au/skilled/business/business-visit-visa-options.htm

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Transport and Access Thanks to the reliable transport network, intracity travelling in the city of Melbourne is an experience in itself.

MELBOURNE AIRPORT UÊÊ i L ÕÀ iÊ À« ÀÌÊ ÃÊVÕÀviÜ vÀiiÊ> `Ê «iÀ>ÌiÃÊ 24 hours all year. It is a single terminal precinct linking the international and domestic terminals UÊÊ ÌÊ ÃÊ V>Ìi`ÊÓäÊ ÕÌiÃÊLÞÊÀ >`ÊvÀ ÊÌ iÊVi ÌÀ> Ê business district and is said to be the gateway to southern Australia with over 28 million passengers passing through (in 2010-11), including 6.2 million international and 21.9 domestic passengers UÊÊ ÕÀÀi Ì Þ]Ê i L ÕÀ iÊ À« ÀÌÊ >ÃÊ> Ê>ÛiÀ>}iÊ vÊ more than 550 flights a day (approximately 92 international and 452 domestic flights UÊÊÓÈÊ i>` }Ê> À iÃÊyÞÊÌ Ê ÌiÀ >Ì > Ê destinations from the Melbourne Airport

Top & Above: Melbourne Convention and Exhibition Centre

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M

elbourne has a plethora of options to choose for a MICE event. From function rooms, seminar rooms, gallery space and many beautiful parks and gardens, Melbourne has it all. In addition, the city has spectacular convention and exhibition centres for large-scale conferences.

In terms of infrastructure to support any kind of MICE event, Melbourne has the potential to impress one and all. The state-of-the-art MICE infrastructure at Melbourne makes events planning easy, with meeting spaces and accommodation rooms to cater to all needs.

Melbourne’s tourist region has around 26,200 accommodation rooms, with approximately 9,700 rooms located in the central business district and 17,000 within the city itself!

Melbourne is not just capable of conducting successful business events but also has the potential to charm the business travellers with its many pre- and post-convention tour options. The city is immersed with culture, history and heritage that only few can match. Add to that the exceptional lifestyle and wellness options and nature and outdoor activities.

The city is famous for its many and varied shopping

MICEtalk April 2012

INTRA-CITY TRANSPORT UÊÊ i L ÕÀ iÊ >ÃÊ>ÊV «Ài i à Ûi]ÊivwV i ÌÊ and well-integrated public transport system incorporating trains, trams and buses UÊÊ/ iÊV «>VÌÊV ÌÞÊ}À `Ê iÌÜ À Ê> `ÊÌÀ> ë ÀÌÊ facilities allow easy access to all major hotels, meeting venues and local attractions UÊÊ i L ÕÀ i½ÃÊ- ÕÌ iÀ Ê À ÃÃÊ­À> Ü>Þ®Ê-Ì>Ì Ê features an airport-style transport interchange with the ability to handle over 30,000 passengers at peak hours UÊÊ i L ÕÀ iÊ vviÀÃÊ>ÊvÀiiÊ ÌÞÊ ÀV iÊ/À> Ê> `Ê Tourist Shuttle Bus for travelling around the city UÊÊ/ iÊ ÌÞÊ ÀV iÊ/À> ÊÌ> iÃÊ«>ÃÃi }iÀÃÊ«>ÃÌÊ shopping malls and arcades, major attractions such as the Old Treasury Building, Parliament House and the Princess Theatre, as well as parks and gardens UÊÊ i L ÕÀ iÊ >ÃÊÃiVÕÀi`ÊÌ iÊÌ Ì iÊ vÊ1 Ê Cycliste Internationale (UCI) Bike City, making it the second Bike City in the world after Copenhagen. Victoria offers visitors an array of cycling experiences including mountain biking, tracks and trails, road cycling and events

MICE city

experiences including outdoor markets, international boutiques and local designers in its historic laneways.

Melbourne is often considered as the culture capital of Australia where arts, sports, shopping and festivals, all are celebrated with equal fervour and pomp.

On your trip to Melbourne, treat yourself to the ultimate escape and a few hours pampering or a whole day of relaxation in one of the city’s well-known spas. Experience the full range of health, wellbeing and beauty treatments, including spa treatments, massages, facials, hydrotherapy, aromatherapy, manicures and pedicures.

When in Melbourne do not miss out on the sumptuous savouries embellished with the mixed cultures of the city. Melbourne offers myriad restaurants, cafes, bistros and bars. Be it modern, traditional, exotic or homespun flavours, Melbourne’s eclectic dining scene offers a startling array of the world’s great cuisines, from popular favourites to the truly groundbreaking.

However, Melbourne has all that it takes to woo the travellers, a trip around the city would not be amiss. Melbourne is situated close to astounding getaway sites suitable for corporates who wish to make

Venues Melbourne Convention and Exhibition Centre (MCEC) is the largest and most flexible meeting facility in Melbourne that offers 52 meeting rooms of various sizes, a grand banquet room, a magnificent entry level foyer for 8,400 guests, cutting-edge 5,500+ seat plenary that can be divided into three, self-contained, acoustically separate theatres and 30,000 sqm of pillar-less exhibition space. MCEC is within a 5-minute walk of seven major convention hotels.

Encore has opened in St Kilda to join its sister venue, Republica, home to last year’s AIME Welcome Reception. Designed to make the most of its beachside location, the venue is a purpose-built space with flexibilities in design that allow it to hold a broad range of events, including small cocktail functions, meetings, product launches, dinners and breakfasts. Encore can cater to groups from 50-700 delegates, and a range of adjoining spaces available for hire allows for the flexibility to hold up to 2,500 guests.

Hamer Hall which is scheduled for completion in July 2012 plans to make the venue ‘greener’ and open up the Arts Centre Precinct to Southbank and the Yarra River. Improvements will include new and expanded foyers and public spaces, upgraded bars and new restaurants.

MICEtalk April 2012

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MICE city

Accommodation Mint Rhapsody Melbourne, just minutes away from the central business district, offers 145 selfcatering apartments. The hotel’s bold interiors and sustainable designs are a refreshing choice for the corporate traveller.

Parkroyal at Melbourne Airport is located on the doorstep of the domestic and international airport and linked directly to the terminal by the sky bridge. It has 276 rooms featuring city skyline, airport and mountain views. The hotel is also a popular business and conference destination with 16 state-of-the-art meeting and function rooms conveniently located on one level.

Space Hotel is first of its kind that offers everything from dormitory accommodation to sizeable family rooms.

Mercure Melbourne Treasury Gardens (previously Mercure Melbourne Spring Street), added the finishing touches to its $4 million refurbishment of 164 rooms in 2011. It offers cutting-edge amenities at the hotel.

the most of their trip to Australia. Situated close to Melbourne is Aboriginal Victoria. Journey through this fantastic city for a contemporary interpretation of 60,000 years of history. Experience penguins, scenery, outdoor pursuits, motor sports and life by the water at the Philip Island situated in proximity to this wondrous MICE city.

Traverse in the bounteous High Country where you can discover Victoria’s traditional cattlemen and adventure sports haven, Mansfield. Get on your high horse in Mansfield, before dismounting to indulge in fine local wines. Explore the ‘Aussie’ village life. Savour the effect of altitude on regional vineyards and explore the King Valley for a memorable food and wine experience.

Melbourne has all the ingredients to be called a perfect MICE city. Let the city of Melbourne play host to your next corporate event!

The Langham Melbourne has added stylish Terrace Rooms that offer an expansive 50 sqm private terrace, complete with sun lounge, an outdoor dining setting and a private sanctuary where guests can enjoy the city panorama.

Grand Hyatt Melbourne after the refurbishment programme includes new carpets, furniture and bathroom fixtures.

Royce, designer 5-star boutique hotel has announced a multi-million dollar development to add 80 contemporary rooms and a luxurious spa centre. Also, the current ballroom will be extended to seat 250 people for sit-down events.

Seasonal temperatures Season

Average Maximum

Average Minimum

Summer (December–February): warm to hot

25°C (77°F)

14°C (57°F)

Autumn (March–May): mild

20°C (68°F)

11°C (52°F)

Winter (June–August): cool to brisk

14°C (57°F)

7°C (45°F)

Spring (September–November): cool to mild

20°C (68°F)

10°C (50°F)

(Source: Bureau of Meteorology, Climate statistics for Australian Locations (Melbourne)) You can check the latest weather conditions, forecasts and weather warnings at the Bureau of Meteorology.

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MICEtalk April 2012

booked for MICE

Make your MICE a cakewalk with Leonia Megha Paul

Aesthetically designed amidst the verdant Deccan plains of South India with lush greenery around, Leo Meridian Infrastructure Projects & Hotels Limited (LMIPHL) has developed a unique project – Leonia Holistic Destination – in the vicinity of the historic city, Hyderabad. In today’s fast moving, hi-tech ‘busyness’ world, your search for the perfect getaway for MICE and corporate training & team building activities ends here.

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MICEtalk April 2012

booked for MICE

Infrastructure UÊÊ

½ÃÊ > ÊV Ûi Ì Ê > Ê ÃÊ>Ê« >À vÀiiÊ indoor hall suitable for any kind of indoor event UÊÊ/ iÊ > Ê > ½ÃÊ£ÎÊ iÌiÀÃÊ } ÊVi }Êi >L iÃÊ dramatic use of space UÊÊ

½ÃÊ > ÊV Ûi Ì Ê > Ê>Ài>Ê> }ÊÜ Ì Ê the galleries is approximately 5,838 sq. mtrs UÊÊ/ iÊ > Ê > ½ÃÊy À }Ê ÃÊ vÊ" Þ « VÃÊ-Ì> `>À`Ê (Gertlor from France), which can accommodate Two squash courts, Five badminton courts, One basketball court, One volleyball court and fourtennis courts UÊÊ/ iÊ > Ê > ÊV> Ê>VV `>ÌiÊÕ«ÊÌ ÊÈäää³Ê delegates in a theatre style seating

I

dentified as a mega-tourism project by the Government of Andhra Pradesh, Leonia Holistic Destination is an all-inclusive destination featuring gracious accommodations, healthy gourmet’s delights, outdoor activities, live events of culture and cinema, venues for conventions and weddings, family leisure, kids’ amusement, water activities and a generous allowance for spa, sports and integrative wellness services.

A part of the Leonia Holistic Destination, Leonia International Centre for Exhibitions & Conventions (LICEC) is facilitated with the state- of-art world’s best Audio-Visual facility, Sound from Funktion One, UK and Lighting from Martin, USA. The ever changing needs of the corporate world, LICEC provides a gamut of services on “You name it - we have it” basis.

Features Leonia has an indoor space of 15,386 sqm and an outdoor space of 9,400 sqm. Leonia has the range of MICE facilities to accommodate from 6 to 6,000+ people. So the choice is up to the client and there is no set minimum booking requirements.

Based on the availability of rooms during the Event Venues Water Galaxy: The 9” deep serene pool with unique embedded optic fiber lighting can emit 1.2 million colours inside the pool. It ideally suits for live performances and can accommodate up to 120 members.

The Geo Garden: 20000 square feet with 35 x 45 feet stage, attached with two green rooms, prefunction AV stage setup, restaurant and Kitchen attached allow you to enjoy your parties in the greener pastures.

Party Lawn of 350 members’ seating capacity.

Leo Theatres There are three cinema screens, with a seating capacity of 625 in the main theatre and the other two of 116 seats each.

Each air-conditioned theatre houses Digital Cinema technology with DTS 7.1 surround sound system to take your AV experience entirely to a new level

Meeting Venues The facilities include: UÊ-iÛi ÊyiÝ Ê iiÌ }Ê, ÃÊ UÊ" iÊ >À`Ê, Ê UÊ

Ê > Ê > Ê vÊÇ]ÇääÊV>«>V ÌÞÊ UÊÊ£ä£ÊÀ ÃÊÌ Êi>ÃiÊ> ÊÌ iÊ« > }Êv ÀÊÀià `i Ì > Ê conferences UÊÊ >V i`ÊÕ«ÊLÞÊÌ iÊÜ À `ÊV >ÃÃÊv>V Ì iÃÊ> `Ê house expertise in event management

Leo Conclave The unique multi-purpose convention centre includes: UÊ/ ÀiiÊ >À`Ê, ÃÊ UÊ/Ü Ê*À Û>ÌiÊ }Ê, ÃÊ UÊ/ ÀiiÊÊ ÀÊV ` Ì i`Ê > µÕiÌÊ > Ã\ - Moon Valley of 1000 + seating capacity - Leo Convention Suite of 800 + seating capacity - Grand Hall of 900 + seating capacity UÊÊ iÊ Ê viÀi ViÊ> `Ê Ài> ÕÌÊ, ÃÊ UÊ*Ài vÕ VÌ Ê LL iÃ]ÊV> Ê>VV `>ÌiÊÞ ÕÀÊÊÊ requirements with ease

MICEtalk April 2012

37

booked for MICE

reservation time, even the entire inventory of rooms, i.e., 458 rooms can be provided. Suppose the destination does not have the inventory at a particular time, it accommodates the guests at nearby star rated resorts.

There are provisions for both external and internal sources as per the clients wish. Leonia accommodates outside vendors. However, its in-house event and technical teams are fully equipped to handle events of any type or scale. Most clients do prefer the inhouse team due to less hassle, better costs and better accountability.

Leonia is transparent and includes all the costing at one go while submitting the quotation. Hence, there would be no scope for hidden costs at Leonia.

What’s on offer t ,OPXMFEHFBCMF TBMFT UFBN BOE NFFUJOH DPOTVMUBOUT available around the clock to provide you with seamless planning and support for your successful event t -FPOJB XJMM TFDVSF UIF DPOGFSFODF TJUF BOE FRVJQNFOU and arrange catering and group activities t 8J 'J /FUXPSL *OUFSOFU GBDJMJUZ BDSPTT UIF 3FTPSUT campus for Guests, having 10MB dedicated Internet bandwidth with 100% redundancy t 9.- "QQMJDBUJPO UP UIF (VFTU *1 1IPOF GPS continuous updates about the resort, special oers & promotions, weekend events & happening, order F&B through interactive screens on the IP Phone also allow you to check the outstanding bills, etc. t "T 3'*% QJPOFFST BMM UIF EPPS MPDLT FOUSZ TZTUFNT locker locks can be accessed using one simple card Guest Room/membership card. This card can also be charged with cash to make use of Leonia’s cashless payments systems so you don’t have to worry about carrying cash & credit. With this facility, you can ensure the children can buy lunch without having to chase you down.

Accommodation UÊÊElegant 261 Leo Biz Hotel Rooms, two Suites, three Duplex Suites with Terrace Gardens aptly suit the business travellers’needs UÊÊAesthetically designed 18 Leo Lagoon Bay Suites allow you to step off your terrace into the 400 long lagoon swimming pool UÊÊ32 Leo Cascade Suites have private plunge pool and outdoor showers UÊÊThe 32 Leo Bay Window Suites have verdant garden and pool view, spacious suites with two queen size beds and dining table UÊÊLlCEC Complex - 101 rooms to ease all the planning for residential conferences

Ladies Day Out UĂŠĂŠ Ă?VÂ?Ă•ĂƒÂˆĂ›iĂŠLĂ•ĂƒÂˆÂ˜iĂƒĂƒĂŠÂ?ÂœĂ•Â˜}i]ĂŠiĂƒÂŤiVˆ>Â?Â?ÞÊvÂœĂ€ĂŠĂŒÂ…iĂŠ ladies UĂŠĂŠ-ÂŤiVˆ>Â?ĂŠÂź >`ˆiĂƒĂŠ"˜Â?Þ½ÊL>Ă€ĂŠÂœÂ˜ĂŠĂŒÂ…iĂŠĂƒiVœ˜`ĂŠyÂœÂœĂ€ UĂŠĂŠ ÂœĂ€ĂŠĂŒÂ…iĂŠĂœÂœÂ“>Â˜ĂŠĂŒĂ€>Ă›iÂ?Â?ˆ˜}ĂŠĂœÂˆĂŒÂ…ĂŠ>ĂŠV…ˆÂ?`]ĂŠĂŒÂ…iĂ€iĂŠ>Ă€iĂŠ baby-sitting services and child care facilities

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MICEtalk April 2012

domestic MICE

Explore the

Heart of India Divya Goyal

Pankaj Rag Managing Director MP Tourism & Secretary Tourism Government of MP

As the concept of MICE tourism is concretising in India, Madhya Pradesh Tourism (MPT) is swiftly gearing up to become one of India’s preferred MICE destinations. Madhya Pradesh is today one of the many Indian states that have recognised the potential of MICE tourism and is working towards creating the best of MICE infrastructure and facilities in the city, while taking care of overall tourism prospects.

M

adhya Pradesh (MP) has been aptly labelled ‘Hindustan ka Dil’ (Heart of India), for it is not only the centre of the country but also encompasses all that India has to offer. Be it heritage or wildlife, leisure or adventure, MPT ensures an inimitable travel experience to all its travellers. Now, with the support of the government, Madhya Pradesh puts its best foot forward to match the requisite MICE standards that complement the tourism potential of the state.

“Madhya Pradesh is fast emerging as a MICE destination. With our well-equipped conference halls

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MICEtalk April 2012

and well-trained staff, we cater to the requirements of our corporate clients. MPT gets a lot of bulk bookings for conferences, conventions, etc., and offers 10-15 per cent discount for these. We are also coming up with a convention hall in Bhopal. Our 3-star hotel in Bhopal, Palash Residency, is undergoing an expansion which will give a boost to our MICE business,” informs Pankaj Rag, Managing Director, MP Tourism & Secretary Tourism, Government of MP. “MPT has its own transport fleet, bars and swimming pool at many places. We offer excellent service as expected in any branded business hotel,” adds Rag.

domestic MICE

MPT basically gets inbound MICE business and through the travel marts on international platforms like WTM, ITB, MUBA, etc., it is trying to attract the international segment. However, their own state is the first choice among the corporates in MP. Rag shares that in the last 3-4 years, MPT has carved a niche for itself for being the most MICEfriendly brand. It has received a tremendous response from the banking, insurance and multinational segments. “We offer a number of facilities,

Top : MICE destination in Madhya Pradesh

MICEtalk April 2012

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domestic MICE

Hotel BHOPAL Palash Residency (MPT) Ph: 0755-2553006, 2553066, 2553076

Lake View Ashok Ph: 0755- 2660090-93 Noor-Us-Sabah Ph: 0755-4223333 Amer Green Ph: 0755-3201232, 3021232, 3201233 Jehan Numa Palace Ph: 0755-2661100, 4235100 INDORE Fortune Landmark Ph: 0731-3968444, 4238444 Sayaji Ph: 0731-4006666 Amar Vilas Ph: 0731-4281111, 4270444 Hotel Pesident Ph: 0731-2528866, 4040616 Infinity Ph: 0731-2559515 Sarovar Portico Ph: 0731-3072727 KHAJURAHO Hotel Payal (MPT) Ph: 07686-274064, 274076 Hotel Jhankar (MPT) Ph: 07686-274063, 274194 Hotel Clarks Ph: 07686-274038,274056,274421-25 Ramada Ph:07686-272302/03,272843-45 The Lalit Temple View Ph: 07686-272111/333 Raddison Jass Ph: 07686-272777

No. of Rooms

Type of rooms

Restaurant

Bar

Coffee shops

Swimming pool

Gym

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Conference hall

06 - AC Suites 1 1 1 0 0 02 - AC Deluxe 29 - AC Varta Hall - 100 pax, Vichar Hall - 150 pax 43 39 - AC 2 1 1 1 1 04 - AC Suites Deliberation Hall - 170 pax, Conclave Hall - 50 pax 57 AC 3 0 0 1 1 Emperor - 500 pax, Diwan-e-khaas - 70 pax, Baithak - 340 pax, Board room - 20 pax 32 AC 1 1 1 0 1 Each Hall - 300 pax, Open Lawn - 2,000 pax 100 AC 3 2 1 1 1 Board Room - 12 pax, Senate Hall - 25 pax, Convention Hall - 45 pax, Darbaar Hall - 300 pax

2

2

5 5 4

87 AC 3 1 1 0 1 5 Hall Zodiac - 350 pax, Surya- 130 pax, Devshri (I) - 25 pax, Devshri (II) - 100 pax, Shankh - 35 pax 213 AC 5 2 1 1 1 6 Ruby Hall - 20 pax, Emerald Hall - 50 pax, Sapphire Hall - 120 pax, Jad & Topaz - 100 pax, Mahal - 700 pax, Neel - 125 pax 45 AC 3 1 1 0 0 4 Rani-E-Vilas - 300 pax, Raj-E-Vilas - 80 pax, Durbar-E-Vilas - 100 pax, Upwan - 500 pax 56 AC 1 0 1 0 0 3 Exclusive Hall - 175 pax, Harmony Hall - 40 pax, Board Room - 14 pax 49 AC 3 2 1 0 1 4 Hall Indigo Grand - 750 pax, Lush Hall - 150 pax, Board Room - 44 pax, Silver Spoon - 7 pax 94 AC 2 1 0 1 1 4 Conclave Hall - 60 pax, Senate 7 Hall - 60 pax, Senate 8 - 120 pax, Board Room - 20 pax

25

14 - AC 11 - Aircooled

1

Hall - 75 pax 19 AC 1 1 Restaurant cum Conference Hall - 40 pax 100 AC 1 Mandap Hall - 300 pax, Nandi Hall - 400 pax 85 AC 1 Mira Bells Hall - 100 pax 47 AC 1 Ken Hall - 140 pax, RANEH Hall - 30 pax 90 AC 1 Apsara 1 Hall - 250 pax, Apsara 2 Hall - 150 pax

0

0

1

0

1

1

0

0

0

1

1

0

1

0

2

1

0

1

0

1

1

0

1

1

2

1

1

1

1

2

so we are the preferred service providers. Indian Oil Corporation, BHEL, Aircel, and the Indian Institute of Forest Management are among our premium clientele,” he explains.

With the belief that an ideal business convention does not revolve around running headlong business sessions but also about creating bonds, widening network and inculcating team spirit, MPT suggests itineraries (available on http://mptourism.com/ web/pk/Tours_Itineraries.asp) which will enable the travellers to encapsulate the best experiences of Madhya Pradesh. “We try to mix pleasure with business. We present folk dances, arrange for bonfire nights and other activities on demand. In the wildlife properties, morning and evening park rounds may be offered,” he adds. So, do explore the ‘Heart of India’ for your next MICE event!

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MICEtalk April 2012

flying business

Aboard Virgin Flights In conversation with Stephen King, General Manager, India, Virgin Atlantic Airways Is London still a hot spot with Indian travellers? What do you think pulls them there these days?

London is still one of the most popular holiday destinations for Indians travellers. With the growing middle class, more and more people are traveling abroad and London remains a favourite destination for Indians. On top of tourists, the city continues to attract corporate travellers, people visiting family and relatives and student traffic from metros as well as tier 2 and 3 cities.

London is a destination you can keep going back to. Beyond the theatre, art galleries, music, museums, sports and of course shopping, there are so many hidden parks, restaurants and sights to discover in and

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MICEtalk April 2012

around the capital. The surrounding regions also have a lot to see. Fantastic countryside or great beaches are only an hour’s train journey from the centre. This year, of course, is an exciting year for London with the Olympics, Diamond Jubilee, and much more to experience.

Is MICE and business travel seen as a potential from India today or does VS still depend on leisure and ethnic travel?

We have had strong growth in MICE and it’s great to see that companies continue to invest in incentive travel. Our on-board product is perfect for group travel and we’re keen to grow in this area.

Though the slowdown in Europe is impacting

flying business

on confidence, we’re seeing business travel go from strength to strength. Whether it’s SMEs expanding in the UK or US or large MNCs. Corporate travellers love our Premium Economy and Upper Class cabins and we’ve seen more of them choose Virgin this year.

Does VS offer any special packages for MICE groups? Have you, for example, tied up with VisitBritain to promote MICE destinations in the UK? The great thing about Virgin is that we’re just the right size to be able to offer extra support for groups travelling through the airport as well as competitive fares and award winning product.

What is your impression on the changed FDI ruling? Do you think VS would want to buy stake in a domestic carrier?

We’re focused on growing our business out of Delhi to London Heathrow and New York and as such we’re not currently looking at investing in India’s domestic carriers.

Are low cost carriers eating into Virgin business globally? Do you see it as a threat in this part of the world also?

Being a full service carrier, only operating long-haul flights, our USP has always been our unique product and service and we remain focused on customer service and innovation. This is across cabins from Upper Class to Premium Economy to Economy class passenger.

For example, knowing how important baggage is for Indian travellers, we are the only airline on Delhi-London route that offers two bags of 23 kg each to London in Economy. For passengers flying our unique cabin Premium Economy, we again have a very generous baggage allowance of three bags of 23 kg each.

We recently announced a £100 million investment to further enhance our Upper Class offering. From July, we’ll be bringing our brand new A330s to Delhi with amazing on-board entertainment and enhanced seats. Our Business Class passengers will be some of the first in the world to experience and enjoy our fantastic new Upper Class suite.

Low cost carriers are not having an impact on our business because we already deliver best value through good fares and a great product; and in fact, there aren’t any true low cost carriers competing against us on our routes.

India is working hard on its security and destination selling... Do you see an upward trend in visitors coming into India from the UK? The country has so much to offer to the inbound visitor, from tourists to business travellers. You can see the growth and improving infrastructure everywhere you go in India. Interestingly, we’re experiencing an increase in travellers from the United States as well as from the UK.

Does Virgin have any expansion plans to India or other parts of this region?

We obviously fly from India’s National Capital and operate from other major economic centres in China, Japan, Hong Kong and Australia. In each of these territories, we have strong relationships and good market share. Being a point to point airline has worked well for us, however, we continue to look for opportunities to further strengthen our presence.

As well as passengers flying with us to London, many also connect on our services to New York and the rest of the US.

Does VS take any green steps towards environment safety? Tell us about them.

Virgin Atlantic was the first airline to test a bio-fuel flight back in 2008. The intention was to provoke the industry to change, prove that there is a greener alternative to jet fuel and not just ignore the problem.

Following our ground breaking initiative many other airlines have tested bio-fuels.

Continuing our leadership in this field, we announced last October a breakthrough in aviation fuel technology through our partnership with LanzaTech.

This will see waste gases from industrial steel production being captured, fermented and chemically converted for use as a jet fuel. The revolutionary fuel production process recycles waste gases that would otherwise be burnt into the atmosphere as Carbon dioxide. We are hopeful of having a facility ready by early 2014 and within three years our flights to London from Delhi should be running on the new fuel.

The steel industry, alone, is able to deliver over 15 billion gallon of jet fuel annually, the potential is very exciting.

This new technology is sustainable and can be commercially produced at a cost comparable to conventional jet fuel and overcomes the complex land use issues associated with some earlier generation bio-fuels. Detailed analysis suggest that the fuel will produce around a 50 per cent saving in lifecycle carbon emissions. So, we are very excited about this development and looking forward to it.

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green MICE

Clean and Green PARIS Neha Oberoi

As the world’s leading city for tourism, Paris is conscious of its high profile and takes advantage of this to assert its values in the area of sustainable development, values which it has made commitments to through Agenda 21 and a Climate Plan.

T

ourism is generally recognised as one of the biggest industries in the world. An industry that also depends on the quality of the environment.

But, if tourism is not managed in the right way, it could damage the resources that are essential to its success and future. The city of Paris has become involved in initiatives for sustainability in numerous domains, including tourism, with initiatives that outline the sustainable image of the world’s leading tourist destination.

Every year, Paris attracts 28 million tourists.

Around 45 per cent of visitors come for professional

reasons and this generates some 5 billion Euro of economic spin-offs. With its excellent geographical situation, exceptional cultural heritage and European and global competitive clusters, the French capital has much to offer business travellers.

In this rubric, the Paris Convention and Visitors Bureau seeks to promote the ‘green’ advantages of Paris, to enhance the value of Parisian establishments in the tourism sector with an eco-label and to encourage all initiatives aimed at bringing visitors and Parisians closer together. The Paris Convention and Visitors Bureau gives assistance to tourism

Improving the eco-responsible content of events: UÊÊ+ÕiÃÌ ÊÌ iÊÃ ÀÌ]Ê i` Õ Ê and long-term effects of all involved in the event.

UÊÊ ÌÊÌ iÊ«À `ÕVÌ Ê vÊÜ>ÃÌi UÊÊ ÃÌ>L à Ê> Ê>VÌ ÛiÊ Ì À }Ê

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MICEtalk April 2012

green MICE

professionals, notably those involved in the meetings industry, in order to develop their eco-responsible practices.

Using the various standards and labels available in the events sector, clients and service providers are invited to work together to create new eco-responsible ways to welcome and dazzle guests attending future eco-designed events in Paris, with ecoresponsible standards in accommodation, eating out, entertainment, getting around and communicating.

The major elements of this endeavour are fighting against climate change, developing social cohesion, developing a sustainable local economy and awareness raising.

Getting around ‘Responsibly’ The 21st century traveller gets around Paris by mass transit, by Vélib’ and by Autolib’, eating organic food in specialist restaurants and enjoying walks in one of the city’s 400 green spaces. In doing so, he expands the scope of his discovery as a tourist to the lesserknown districts of Paris and seeks out encounters with people who live in the city. Very soon, the reality of being a ‘responsible tourist’ - in the same way as being a ‘responsible citizen’ - will be matched by that of professionals, major players in sustainable tourism.

Figures showing the behaviour of tourists coming to the capital speak for themselves! As tourists travel around the capital, they respect the environment, and there are statistics to prove it: 89 per cent of tourists use the metro to get around, 23 per cent take the bus, 16 per cent take taxis and 3 per cent travel by bike (source: www.paris.fr).

Connecting Europe With its geographically centralised location in Europe, Paris already has all it takes to be a sustainable tourist destination. It is well-connected with major European cities through a high speed train network—one of the cleanest means of transport.

Vélib exceeds the borders of Paris It’s a fact that’s impossible to ignore: the bicycle has taken over in Paris.

Metros for longer routes The Métro operates 16 lines serving 380 stops throughout the capital: an environmentally-friendly means of transport.

The tramway on a green roll Since 2006, the old boulevards of the Maréchaux sud have been the route of tramway line n° 3 – electric, quiet, non-polluting, regular, fast and reliable.

The Seine en vogue Since 2008, the Seine has been offering an alternative means of transport to the metro and bus with Voguéo, the first public transport shuttle boat.

Clean cars Rather than disappearing, the car is undergoing a transformation. Paris already boasts initiatives which

indicate this transition into a new era: taxis running on biofuel, electric cars and two-wheeled vehicles, etc.

Nothing is lost, everything is transformed: it’s an adage that’s now well understood when it comes to cars.

Paris already boasts initiatives which predate this transition into a new era: in terms of taxis, some companies have converted to agrofuel or offer a fleet of hybrid vehicles, especially Taxis Bleus, turned into Taxis Green; Taxis G7 with the Green Cab fleet; and NEOCAB, luxury taxis offering various ways for travellers to respect the environment.

Even ‘4 roues sous un parapluie’, the agency offering tours of Paris in the mythical French ‘2CV’ car, is updating to go green: In 2010, the first electric prototype was presented. Along the same lines, My Magic Tour has created the electric City Car; this sharp-looking black-and-yellow vehicle will make you feel like you’re discovering Paris in a New York taxi!

Recharging points are available throughout Paris for vehicles of this type, both cars and two-wheelers.

Paris is equipping itself with tools and coming up with answers to make the most of the natural, cultural and social resources it already possesses, for the longterm, without forgetting participatory and fair cultural tourism that it seeks to promote.

Facing Page: Alternate transport for green Paris Top: The bicycle has taken over in Paris Above: Trams – Paris region’s best kept transportation secret.

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people on the move

Outrigger Laguna Phuket Appoints New General Manager Outrigger Hotels and Resorts Asia Pacific has recently appointed Apichart Asa as theGeneral Manager of the Outrigger Laguna Phuket Resort and Villas.

Asa has enjoyed an extensive hospitality career in Thailand that began as a receptionist. He has progressed through the ranks of rooms division to the position of General Manager, working at a number of popular resort destinations in Krabi, Koh Samui and Phuket in southern Thailand. Prior to joining Outrigger in 2011, Apichart was the General Manager at the Metadee Resort in Phuket.

Community responsibilities have been a recurring theme of his hotel career. Apichart has been a committee member and registrar for the Patong Hotel Association and served on the sub-committee of the Phuket Tourist Association. He has also served on the executive committee of the Thai Hotels Association, Southern Thailand Chapter and as a community committee member of the Chalong Police Station in Phuket.

He also enjoys networking with B2B peers at Pacific Asia Travel Association (PATA) events and has regularly attended the Asean Tourism Forum in Southeast Asia and the World Travel Market in London.

Park Hyatt Goa Resort and Spa announces its new General Manager Park Hyatt Goa Resort and Spa has announced the appointment of Thomas Abraham as the General Manager.

In his role, Abraham will play a key role in maintaining the property as a leading luxury destination in the area. Abraham brings more than 19 years of expertise in the hospitality industry and a keen understanding of the legacy and values of Hyatt International to his new assignment. Prior to joining the Park Hyatt Goa Resort and Spa, he was the Resident Manager at Grand Hyatt Mumbai.

Abraham joined the Goa Marriott Resort in January 1999 as the Director of F&B. Fortified by his achievements, he moved to Hyatt Regency Delhi in January 2001 as the Director of F&B. One of his principal achievements was being named the best ‘Food & Beverage Professional’ in the country by renowned food critic Vir Sanghvi in 2006. An alumnus of Les Roches, Switzerland, Abraham completed his Diploma in Hotel Management in 1992 and joined Oberoi Hotels.He has also completed a series of professional courses with Cornell University School of Hotel Management in the areas of Marketing Management and Cost and Profitability Management.

IHG Appoints New Business Development Director NSW/ACT IHG appoints Tasha Wade to the position of New Business Development Director for NSW/ACT based at Crowne Plaza Coogee Beach.

Wade joins IHG from the Langham Group where she was employed as the Global Sales Manager for nearly 3 years. Prior to this, she was also the Global Sales Manager with Starwood and Business Development Manager with Mirvac.

Wade has a highly developed drive for results. She is a successful sales professional with an extensive experience working across multiple properties.

New appointments at CRN annual general meeting At the 2012 AGM of Congress Rental Network (CRN), Martin Wong from AV Image Systems (right) was nominated and elected as a Council Member, while Panagiotis Podimatas, from P.C. PODIMATAS AUDIOVISUAL S.A in Greece (below), was re-elected as the Chairman for the following year having already successfully served two years in the role.

A graduate from the Ngee Ann Polytechnic in Singapore, Wong joined the then Rediffusion (Malaysia) as a Sales and Systems Design Engineer in the Special Projects Department where he was responsible for handling the sales and design. In 1990, Martin Wong left Rediffusion to set up his own company AV Image Systems to provide full AV rental services with professional support and total solutions.

AV Image Systems was recommended to join the CRN in 2006 and at the 2012 AGM of GRC, Wong was elected as a Council Member.

In 1984, Podimatas founded P.C. PODIMATAS AUDIOVISUAL S.A, which is constituted by expert departments of audio-visual equipment and services. The company counts numerous achievements, among them the Olympic Games in Athens in 2004, the Summit of the European Union of 2003 in Halkidiki, of 1994 in Corfu, of 1989 in Rhodes, the opening ceremony of the Acropolis Museum, the conference of OSCE and many others.

In 2004, Podimatas was elected Vice-president of the council of the Hellenic Association of Professional Congress Organizers (HAPCO). In January 2010, he was elected as the Chairman of CRN and was the first Greek in the history of CRN to be elected as a chairman of the organisation.

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yours officially

Sydney Lures MICE Travellers Lyn Lewis-Smith, Chief Executive Officer of Business Events Sydney for MICE India, reveals how Sydney is an apt destination for MICE. What makes Sydney an ideal city for business events?

Sydney is Australia’s number one destination for both business and leisure travellers. Our reputation as a host city for leading business events is hard to beat – the city’s unique natural beauty and fabulous climate combined with world-class venues and hotels, a variety of fantastic team-building activities, an innovative business environment, and dynamic communities make it unlike any city in the world.

There are also many exciting developments on the drawing board, underway, or recently completed that will ensure Sydney’s offering remains worldclass and competitive. This includes the new Sydney International Convention, Exhibition and Entertainment Precinct, the Barangaroo waterfront

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development, the spectacular refurbishment of The Star (formerly Star City) and other great projects.

We are particularly looking forward to the development of the Sydney International Convention, Exhibition and Entertainment Precinct. When complete, we will have a 12-hectare, cutting-edge multi-function facility in the heart of the city and within walking distance of many of the city’s main attractions and hotels.

Can you share with us the number of meetings/conventions facilities in the city?

Sydney boasts an array of venues that can cater to all event sizes, budgets or themes. Large venues include the award-winning Sydney Convention and Exhibition Centre and of course the world-renowned Sydney Olympic Park, which played host to the 2000 Olympic Games. Sydney Olympic Park is an all encompassing

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business precinct with 10 venues, including 22,000 sqm exhibition space and over 100 different function spaces. Smaller venues also abound and can cater for difference experiences. The city also offers a vast portfolio of high quality venues within hotels and as stand-alone facilities that all have outstanding technological capabilities and atmosphere to meet diverse client needs.

To give your meeting a creative edge, Sydney also delivers meeting and venue options that can inspire new ideas and innovative thinking. Why not think about a private dinner in the Australian Museum, get hearts started on an America’s Cup yacht on the harbour, welcome guests to your own private harbour island, or feel the sand between your toes for a creative brainstorm on the iconic Bondi Beach.

Business Events Sydney acts as a one-stop-shop for anyone in search of assistance planning, or considering holding a conference, convention, incentive trip or corporate meeting in the harbour city. For clients in India, you will have the full support of our dedicated Asia team throughout the event life cycle – from initial enquiry, presentation development, supplier connections and marketing collateral. The team acts as the central connection between clients and a broad network of suppliers, so they are the people to ask about making the ‘impossible’ possible when it comes to venues!

Are the venues supported by hotels in the vicinity? Are there enough rooms available for groups of 100-150 people?

Sydney’s hotels are diverse and offer varied locations and room rates. Greater Sydney is home to over 32,500 rooms, which are found in many large, as well as boutique, quality hotel options. Over 5,000 of these rooms are within walking distance of the popular CBD and Darling Harbour conference facilities and attractions. Sydney also prides itself on the on-going rejuvenation, renovation and excellence in its hotel

offering.

Late last year, the popular Sheraton on the Park was named ‘Australasia’s Leading Hotel’ at the World Travel Awards 2011 and the Shangri-la Sydney hotel guestrooms recently received a $200 million refurbishment. The iconic Park Hyatt Sydney has also undergone the largest renovation in the hotel’s 20-year history to include three luxury rooftop suites; a complete redesign of the hotel’s guests rooms; and a revitalisation of all its dining and recreational facilities.

Other hotel developments going on around the city include a spate of new contemporary hotel refurbishments at properties such as the PARKROYAL Darling Harbour, Novotel Rockford Darling Harbour and Sydney Harbour Marriot.

Is Business Events Sydney looking at India as a market for its inbound MICE visitors?

BESydney has a dedicated South Asia team that oversees event opportunities in the Indian market.

This resource will be boosted in the coming months with the appointment of a Destination NSW team member in Mumbai. In addition to their role for Destination NSW, this new recruit’s role also includes business event opportunities. There are obvious synergies and it makes sense for Destination NSW and Business Events Sydney to work together to maximise the opportunities in the Indian market present for the state.

We have seen the benefits of having an in-market presence through our Shanghai and Hong Kong offices – in fact we were the first Australian bureau to open an Asia office. So we understand the value of in-market presence in a relationship-driven market such as India and eagerly anticipate our newest international team member working with us.

We have been monitoring and analysing the growth and trends in business travel for Indian visitors for a number of years. We certainly see

MICEtalk April 2012

51

yours officially

opportunity here for business between our markets.

We see India’s exceptional growth and development as a key contributor to a rise in Indian professionals attending international and Asia-Pacific events hosted in Australia, as well as an increased number of Sydney incentive programs led by Indian companies.

Has BESydney assisted a group from India for MICE? Can you recollect doing anything special for them?

To date the majority of events that we welcome to our city from India are corporate incentive programs, particularly in the manufacturing, direct-selling and pharmaceutical industries. Recent examples of Indian incentive groups who have travelled, or are set to travel here in coming months include Orient Fans India Incentive 2011, Logitech India Incentive 2012 and the Nokia India Incentive 2012.

Beyond incentive travel programmes, we also see numerous opportunities for Indian delegates to attend professional and association events that will help to fuel collaboration, innovation, and trade and investment.

We are increasingly seeing Asia-Pacific offshoots of international association events taking place in Sydney and the proximity, networking opportunities and regional focus have great allure for the talented professionals and industry leaders from India. As a full service convention bureau, BESydney actively assists event organisers to provide the best service.

What percentage of MICE visitors to Sydney would be from India?

This is a hard number to discern, but what I can provide is the number of business travellers that visited Australia last year from India: 29,124 business travellers from India visited our shores year ended 31 December

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2011. Of these, 6,597 arrivals were here for conferences and conventions. Current statistics indicate that just under half of these business arrivals travel to New South Wales, so I’d feel confident in saying that a large portion of these business event arrivals visited Australia’s global city, Sydney. We hope to substantially grow more opportunities from the Indian market.

Is the organisation currently working towards facilitating any association from India?

BESydney has an equal focus on securing association events and corporate meetings and incentive programs for Sydney and NSW. We do indeed have a number of leads for Indian association meetings that we are working on (for business reasons I’ll keep these confidential!), and we would welcome the opportunity to talk to anyone interested in hosting an event in Sydney.

Can groups coming into Sydney avail of special privileges, like a common ticket for transport to see the city’s various attractions?

BESydney works with a wide range of stakeholders to provide special experiences for groups. And we are continually exploring innovative options to add to the city’s suite of business events offerings.

Sydney has a sophisticated public transport system and the NSW Government is working to introduce coordinated ticketing and other options to improve this already great service.

Destination NSW also has a number of tools that delegates can use to make their planning easier – there is of course the ‘Official Sydney Guide’ that includes comprehensive information about the city, maps and special deals for a raft of attractions, restaurants and

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events. The guide is also available as a smartphone and tablet app.

What are the various post event activities possible in Sydney, apart from sightseeing?

There are so many things to do in Sydney and New South Wales! Being Australia’s iconic face to the world, sightseeing is a clear favourite, with Sydney Harbour, the Sydney Opera House, Bondi Beach and Luna Park. No trip to Sydney would be complete without at least visiting these spots and experiencing the aweinspiring climb to the peak of the Harbour Bridge with BridgeClimb Sydney.

Sightseeing aside, visitors to Sydney will never be short on options. Whether you’re a bargain hunter, a luxury loyalist or a local designer guru, Sydney has impressive shopping credentials to cater for all tastes and budgets. Recent additions such as Westfield Sydney and the stores at Sydney’s new entertainment property, The Star (formerly Star City), have given Sydney some impressive premium shopping destinations, while the Queen Victoria Building and precincts through Paddington and Surry Hills are hotspots for fashionistas and homeware lovers. Birkenhead Point, Paddy’s Markets and DFO Homebush are ideal for bargains and souvenir shopping.

The vibrant food scene in Sydney also attracts international travellers, with its brilliant fresh produce and infamous seafood, array of multicultural options and serious fine dining credentials. Sydney’s harbourside location also means that you can easily satisfy your tastebuds and eyes in one sitting!

Sydney is also sport-mad, much like a lot of the Indian nationals I have met. Our city plays host to some of the world’s best tennis, golf, rugby, and of course our beloved cricket matches. The atmosphere is electric.

Speaking of passions that Indian travellers often remark about, we have recently witnessed a number of Bollywood films being shot in our city. Late last year, we had Bidita Bag here filming From Sydney…. with Love – so you may even be able to catch a Bollywood star on the steps of the Opera House or on Bondi Beach!

Sydney’s proximity to over 300 regional destinations dotted throughout the state of New South Wales also dramatically adds to the city’s allure. With wine country, pristine beaches, the Blue Mountains and country NSW all accessible in just two hours from the CBD, visitors can spend a few days pre or post event bushwalking, wine-tasting, whale-watching, learning to surf or having a ‘true-blue’ Aussie farm stay – the options are endless.

What are special initiatives being taken

by Business Events Sydney to attract more MICE groups into the country?

BESydney provides assistance throughout the event lifecycle ensuring a dedicated manager assists planners with everything from initial enquiry, bid documentation and strategy, supplier and government connection, site inspections and event marketing. We have more than 40 years’ experience and our global team is expert when it

comes to maximising your event’s success in Sydney.

We don’t have a ‘one-size-fits-all’ way of doing business. We treat each event individually and tailor strategies to ensure that Sydney is the most attractive destination for your event. This approach often sees our team assisting with a comprehensive range of marketing collateral to excite delegates about their upcoming trip to Sydney.

By working closely with our vast network of over 250 suppliers, BESydney ensures that the event experience is exemplary. We have adopted an ‘educate, collaborate, innovate’ approach to assist stakeholders in catering for the Asia market, particularly the discerning Indian traveller. Sinead Yeo, our Director of Business Development in Asia, attends International Market Briefings and assists our local hotels, venues, attraction operators and event suppliers learn about the market expectations and the way business is done.

They, in turn, modify their offering or processes to enhance business event opportunities.

We also actively support Business Event Australia’s familiarisation programs, which most recently saw a group of Indian buyers visit our harbour city in early February.

Is it true that the Sydney Convention Centre is about to go in for major renovation? What are the new additions being planned? Since the venue supports most of the MICE traffic coming into the city, what alternatives will business travellers have during this ‘renovation’ period?

A new state-of-the-art 12-hectare Sydney International Convention, Exhibition and Entertainment Precinct has been confirmed for Sydney and is due to open late 2016. The precinct will combine world-class entertainment, convention and exhibition facilities in a development that will further enhance Darling Harbour as a central entertainment and meeting place.

The project will deliver improved, unified convention, exhibition and entertainment space at Darling Harbour that befits Australia’s global city.

To date, the Government has undertaken industry consultation and shortlisted two consortia to build and operate the facilities. A Request for Proposals is expected to be issued in the coming weeks, with the preferred tenderer selected by the end of 2012.

Sydney has been consistently voted the world’s best festival and events city and this has been undoubtedly contributed to the fact that we have a diversity of venue options that can stand-alone or be used as part of a combined solution for large events.

When you look back to events such as the Annual Lions International Convention 2010, World Youth Day in 2008 or the 2000 Sydney Olympics, you’ll see it was not just one or two venues in the harbour city that made these events spectacular, but a number of venues and a ‘whole city approach’ that always ensures the Sydney event experience is like no other. We are a multi-faceted and flexible city and event planners are always surprised by the variety of options for all tastes, budgets and event sizes.

let’s talk

MICE Valley Kashmir has long held its reputation as a destination for holiday-makers and honeymooners. Sher-e-Kashmir International Conference Centre (SKICC) has, in the recent years, given it a new identity as a hotspot for business travellers. MICEtalk got into conversation with Farooq Ahmad Shah, Director, Jammu and Kashmir Tourism/SKICC, to ďŹ nd out why it is as big a name in the MICE business as its counterpart (read Hyderabad International Convention Centre) down south‌ What are your plans for SKICC in this New Year?

We are participating in a number of international marts to create awareness about the venue. We are talking to those involved in MICE tourism to promote SKICC with them.

Farooq Ahmad Shah Director, Jammu and Kashmir Tourism/SKICC

What makes Srinagar a great destination for business travellers?

There is plenty to do in the city. There are lots of opportunities for sightseeing and also shopping, something that most travellers like to do.

Furthermore, SKICC as a venue oers its facilities at aordable rates for those choosing to come here for their meetings and conferences. We create tailormade packages for our guests to make their events a memorable one.

What would be the best time to come to SKICC for an event?

Kashmir is a year round destination, letting people enjoy a lot of activities. People usually prefer to come here between the months of April and October. For the

winters, the venue is equipped with central heating, which makes our guests comfortable. SKICC remains open on all 365 days of the year.

What is the next big event that is being organized by SKICC? Several events are being planned at the venue in the near future. From April 1, 2012, the state will be organizing Kashmir Haat, which is a big event of local handicrafts by the local artisans. Guests at the SKICC will be able to experience the beauty of Kashmir at that time. We will guide them on where they can ďŹ nd the best products. In general, we have a professional team that assists the groups during their shopping expeditions.

From which part of the country does SKICC get most of its MICE guests?

Generally, guests come from all across the country but mainly from– Maharashtra, Gujarat, Delhi, West Bengal, Andhra Pradesh, MP and Rajasthan. We are working to ensure that people come to SKICC from other states also.

UĂŠ ĂŠ Â…iĂ€Â‡ÂˆÂ‡ >ĂƒÂ…Â“ÂˆĂ€ĂŠ Â˜ĂŒiĂ€Â˜>ĂŒÂˆÂœÂ˜>Â?ĂŠ œ˜viĂ€i˜ViĂŠ iÂ˜ĂŒĂ€iĂŠ started operating in 1984 and is recognised as one of the largest (amongst the top 10) conference centres in Asia.

UĂŠ / ĂŠ Â…iĂŠ-

ĂŠÂ…>ĂƒĂŠĂŒÂˆiÂ‡Ă•ÂŤĂƒĂŠĂœÂˆĂŒÂ…ĂŠĂŒÂ…iĂŠLiĂƒĂŒĂŠÂ…ÂœĂŒiÂ?ĂŠEĂŠ transport providers in the state. Being a Govt. of Jammu & Kashmir undertaking, delegates at SKICC have easy access to the best of services and all the tourist attractions across the state.

UĂŠ

ĂŠ iÂ˜ĂŒ>ÕÀÊ >ÂŽiĂŠ6ˆiĂœĂŠÂ…ÂœĂŒiÂ?ĂŠÂˆĂƒĂŠĂœÂˆĂŒÂ…ÂˆÂ˜ĂŠĂŒÂ…iĂŠVÂœÂ“ÂŤÂ?iĂ?ĂŠ and SKICC has a tie up with Lalit Broadway and other prominent hotels in the vicinity.

UĂŠ ĂŠ E ĂŠ}ÂœĂ›ĂŒÂ°ĂŠÂ…>ĂƒĂŠ>ĂŠĂ€iĂƒÂˆ`iÂ˜ĂŒĂŠVÂœÂ“Â“ÂˆĂƒĂƒÂˆÂœÂ˜ĂŠEĂŠ/ÂœĂ•Ă€ÂˆĂƒÂ“ĂŠ ofďŹ ce located in most of the cities in India.

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AN EXCITING NEW INDIA With a glorious and magnificent past, rich cultural heritage and a long history dating back to ancient civilisations, India is on the verge of forging an equally brilliant future. Aimed at International Tour Operators, we at An Indian Journey present to our readers a holistic view of India.

an

INDIAN where one lifetime of discovery falls short

journey

An inbound publication with a circulation of 53,000 copies, this magazine is distributed in India and throughout the world.

For subscription, please contact: ashok@ddppl.com

Did you try these apps?

Today technology has brought many essentials of travelling to your ďŹ ngertips. Mobile applications for one, have proved to be very useful for a traveller. Right from booking until reaching your destination and then getting about town, the latest mobile applications have changed the face of a travel experience.

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MICEtalk April 2012

checklist

BlackBerry Application

Description

Price

Download link

Kindle for BlackBerry

You no longer need a kindle to carry your books on long-haul flights as you can download this app for an excellent reading experience.

FREE

http://www.amazon.com/gp/ feature.html/ref=klm_lnd_ inst?docId=1000468551

Exgis Expense and Mileage Tracker

This app makes business trip expensing simple. It tracks your expenses, locations, clients, and much more, as well as calculating total mileage for you based on beginning and ending readings. Once you have added all your information, the app will also export the data into a spreadsheet.

$7.99

http://appworld.blackberry. com/webstore/content/2423/

Navita Translator

It is capable of "speaking" over 50 languages, and it can translate words and phrases from emails, SMS, or direct text inputs.

FREE

http://appworld.blackberry.com/ webstore/content/522/

World Mate

This app is the ultimate business travel organizer. It sets up and keeps track of your itinerary. All you have to do is send your trip details (such as your flight and hotel confirmations) to a specific WorldMate email address, and the app imports your information without any manual input.

FREE

http://appworld.blackberry.com/ webstore/content/836/

Download link

iPhone Application

Description

Price

AT&T Virtual Receptionist

This app gives you a free second line - attached to your main line - for business phone calls and a business voicemail.

FREE

TripDoc

This app puts all those notes you’d normally scribble into a guidebook or on a map in one place. Business travellers can map out all their clients in as many cities as they need – along with nearby places to eat.

$4.99

http://www.apple. com/itunes/affiliates/ download/?id=384864770

Folders

With Folders you can privately store files from your PC or Mac and view them on your iPhone or iPod. You can also store and view PDF, Word, Excel and PowerPoint documents. Folders now support creating and editing text files too!

$1.99

http://www.apple. com/itunes/affiliates/ download/?id=287950258

JetSet Expenses

It is an expense reporting application that features 15 separate expense categories and more than 100 subcategories, allowing you to correctly submit your business expenses. You can report expenses for meals, mileage, entertainment and anything else you may encounter in your business travel.

$4.99

http://www.apple. com/itunes/affiliates/ download/?id=285344634

Yammer

Yammer is like Twitter for business. You can set up your private Yammer network to keep team members in the loop. The question isn’t “What are you doing?” it’s “What are you working on?”

FREE

http://www.apple. com/itunes/affiliates/ download/?id=289559439

Keypoint

Keypoint is a great tool for those who frequently make presentations. You can create and control your keynote presentation from your phone, and your slide notes will appear on your phone as a handy reminder.

$1.99

http://www.apple. com/itunes/affiliates/ download/?id=332198720

Application

Description

Price

Download link

Trip Journal

Trip Journal is designed to document your travels. It keeps a log of where you go and you can create waypoints along the way. This also lets you add $2.90 place marks and notes to your route, and gathers statistics on the distance you covered. Trip Journal also lets you archive your trips for further reference.

http://www.trip-journal.com/ buy-trip-journal-for-android/

Documents To Go

Documents To Go does exactly what its name suggests: It lets you view and edit Microsoft Office documents (including 2007-version files) in an intuitive interface. In addition to working with Word, Excel, and PowerPoint items, you can also view PDF files. If you just want to view e-mail document attachments, you can opt for the free version rather than paying for the quite pricey premium app.

$30

http://www.dataviz.com/DTG_ android.html

FlightStats

Flightstats provides the best global flight, airport and airline information data and helps you to view itineraries, track flights and stay up-to-date on airport delays and much more. Besides this, you can add your hotel reservations or rental-car info; the app even works in offline mode, once synced.

$4.99

http://www.flightstats.com/go/ Mobile/android.do

Expensify

Expensify makes expense report process easier to manage by importing your receipts directly from your credit card and turning them into easy-to-send PDF FREE reports. The Android application makes it dead-simple to add cash expenses, log mileage and upload images of your receipts while you are on the go.

https://www.expensify.com/ mobile#features_android

FlightTeack

This app manages every aspect of your domestic and international flights with real-time updates and beautiful, zoomable maps. And you can do it offline!

You can even get updates on gates, delays and cancellations so you can book an alternate flight. This app covers more than 5000 airports and 1400 airlines.

http://www.mobiata.com/apps/ flighttrack-android

Android

FREE

MICEtalk does not accept any liability or responsibility for the information or any errors or omissions set out in this listing.

This is designed to act as a guide for general reference only.

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57

events events Event

Venue

City

Date

GITB – Great India Travel Bazaar

BM Birla Convention Centre

Jaipur, Rajasthan

Apr 15-17, 2012

Arabian Travel Mart

Dubai International Convention and Exhibition Centre

Dubai, UAE

Apr 30-May 3, 2012

Middle East Event Show

Dubai International Convention and Exhibition Centre

Dubai, UAE

May 1-3, 2012

INDABA

ICC Durban

Durban, Africa

May 12-15, 2012

IMEX 2012

Messe Frankfurt

Frankfurt, Germany

May 22-24, 2012

ILTM Asia – Global Luxury Travel Products and Services

Shanghai Exhibition Centre

Shanghai, China

June 4-7, 2012

Business Travel Market

ExCeL

London, UK

June 13 & 14, 2012

ITE MICE 2012

Hong Kong Convention & Exhibition Centre

Hong Kong

June 14-17, 2012

AIBTM

Baltimore Convention Centre

Baltimore, US

June 19-21, 2012

Reaches out to over

500,000

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