MICEtalk

Rs. 100

A DDP Publication

64 Pages

Volume III

Issue 3

March 2012

Aquasail 360 Degree Sailing!

Rural Rajasthan’s Royal Retreat!

Chokhi Dhani

Picturesque Zürich

Meetings • Incentives • Conferences • Events

Durga Das Publications Private Limited New Delhi : 72, Todarmal Road, New Delhi 110001, India Tel: +91-11-23731971, 23710793, 23716318, Fax: +91-11-23351503 E-mail: micetalk@ddppl.com Mumbai: 504 Marine Chambers, 43 New Marine Lines, Mumbai 400 020 Tel: +91-22-22070129, 22070130 Fax: +91-22-22070131 E-mail: mumbai@ddppl.com UAE: P.O. Box: 9348, Sharjah, UAE Tel: +971-6-5573508, Fax: +971-6-5573509 E-mail: uae@ddppl.com All information in MICEtalk is derived from sources, which we consider reliable. Information is passed on to our readers without any responsibility on our part. The contents of this publication contain views of authors and are not the views of Durga Das Publications.

Similarly, opinions/views expressed by any party in abstract and/ or in interviews are not necessarily shared/do not necessarily reflect any opinion of Durga Das Publications. All rights reserved throughout the world. Reproduction strictly prohibited. Material appearing in MICEtalk cannot be reproduced in whole or in part without prior written permission. The same rule applies when there is a copyright or the article is taken from another publication.

Publications reproducing material either in part or in whole, without permission would face legal action.

Aquasailing in Mumbai waters

Publisher

SanJeet

Editorial Director

Rupali Narasimhan

Editor

Deepa Sethi

DELHI: Associate Editor

Ipshita Sengupta Nag

Sub Editor

Divya Goyal

The publisher assumes no responsibility for returning unsolicited material nor is he responsible for material lost or damaged in transit. Any material submitted to MICEtalk will not be returned.

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Alpana Khare Neeraj Aggarwal Neeraj Nath

Advertising

Gunjan Sabikhi Joel Shalom Prem Sagar

Production Manager

Anil Kharbanda

MICEtalk is printed, published and owned by SanJeet, 72, Todarmal Road, New Delhi -110001 and is printed at Cirrus Graphics Pvt. Ltd. B-62/14, Phase-II, Naraina Industrial Area, New Delhi - 110 028

Circulation Manager

Ashok Rana

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Harshal Ashar

Editorial enquiries and enquiries concerning the reproduction of articles should be emailed to ipshita@ddppl.com, advertising and circulation enquiries should be e-mailed to joel@ddppl.com

MICEtalk March 2012

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pg 26

pg 16

pg 34

contents

6

8

Facts

16

Destination Indonesia

24

Booked for MICE Balai Sidang Jakarta Convention Centre

30

Green MICE Paharpur Business Centre

32

Expert Talk T&U Leisure Hotel, Munnar

36

Sample This Aquasail

40

License to Speak Fairmont Shanghai

44

MICE City Zürich

50

Domestic MICE Chokhi Dhani, Jaipur

54

Corporate Eye Cidade de Goa

58

People on the Move

60

Let’s Talk Kesari Tours

62

Events

MICEtalk March 2012

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pg 48 pg 52

reader’s page Dear Reader, Having been to a couple of business travel expos and marts recently I have realised how important it has become for event managers and conference organisers to find different places and new experiences for their corporate clients, whether it is for conventions or just meetings or even large incentive movements.

That is what we try to bring to you month after month, a few regular destinations and venues, and a few off the beaten track. We share all the details you would require to hold an event there, the size of the meeting rooms, the support facilities offered, dinner spaces, other outside activities for the evenings and also how to get around the city or town. We even get you ready-made itineraries that can be customized to your need.

to the editor...

I wanted to thank you and your team for the great article that you produced in the July 2011 issue of MICE talk magazine. I think it is a great article and I hope that your readers enjoyed reading about this beautiful destination.

Jonathan Cohen International Sales and Marketing Manager Business Tourism VisitDenmark

We cater to the demand for both domestic and international destinations. This issue of MICEtalk covers Indonesia as a country, the Jakarta Convention Centre, the Fairmont Peace Hotel in Shanghai, MICE locations in the city of Zurich, Aqua Sailing in Mumbai, Cidade de Goa as a venue with a difference in Goa, Chokhi Dhani in Jaipur and T&U Leisure Hotel and Resorts in Munnar.

Enjoy reading and travelling with MICEtalk.

Deepa Sethi Editor

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facts

facts facts EFAPCO’s 5th Congress was ‘Green’ in content and venue The European Federation of the Associations of Professional Congress Organisers (EFAPCO), lived upto its promise of a ‘Green’ Congress in a Green Venue’ at the federation’s 5th congress at the Estoril Congress Center (ECC). The congress was environmentally sound both in the programme content and in the exclusively computer-based registration and communications procedures that had been followed. Even hotel-to-centre transfers were kept to a minimum in the highly walk-able resort on Portugal’s Atlantic coastline.

Underscoring the green credentials of the congress and its setting, one of the highlight sessions, offering a sustainable vision of the industry’s future, was delivered by Pedro Rocha dos Santos, Director of the ECC. His ‘Green’ meetings complex hosted the congress, the federation’s General Assembly and an IMEX-MPI-MCI Future Leaders Forum, which attracted over 40 of the brightest students in the international meetings and incentive travel industry from across Spain and Portugal.

Some of the interesting sessions included a session lead by independent Financial Consultant, Mariana Abrantes de Sousa who spoke about the enduring value of face-to-face events in the era of Facebook and global futurist, Rohit Talwar with his animated predictions about the shape of corporate and association meetings over the next decade and beyond.

Other sessions looked at how the positioning of destinations depended on development of their air links and how the use of scientific techniques could have an impact on attendee behaviour and performance at meetings.

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facts

India to soon offer Visa-on-Arrival facility to 13 more nations The number of nations whose citizens can avail of Visa-on-Arrival (VoA) in India is likely to expand, to include 13 countries largely from Europe and Southeast & Central Asia. The decision was motivated by a review by the PMO to encourage more tourists to come to India. According to the matter under discussion, the countries that could be offered this facility would include Malaysia, Thailand, Brunei, Spain, France, Germany, Sweden, Russia, Ukraine, Kazakhstan, Brazil and South Africa.

The Home Ministry will now be working out the details on this proposal by keeping security issues in mind, particularly by utilising information-sharing agreements with ASEAN and the European Union.

At present, there are 13 countries whose nationals can avail VoA in India and this includes Finland, Japan, Luxembourg, New Zealand, Singapore, Cambodia, Indonesia, Vietnam, Laos, Myanmar and the Philippines. This list however misses out on the populous nations that can be tapped to increase India’s number for inbound tourists.

Boutique hotel visionary launches radiant resort experience on Koh Samui’s latest secret beach Akaryn Samui, the latest venture by Thailand hospitality pioneer Anchalika Kijkanakorn, will redefine the boutique resort experience and lift the veil on Koh Samui’s best kept secret, Hanuman Bay, when it welcomes its first guests in March.

Hanuman Bay, a pristine crescent cove with a 500m powder sand beach, is flanked by dramatic granite outcrops at each end and nestles between the golden bays of Cheong Mon to its north and the bright lights of Chaweng to its south. It is just a 7-minute drive from Samui International Airport yet remains largely undiscovered.

Crafted around a new concept in hospitality, called ‘Intuitive Luxury’, Akaryn Samui offers the island haven’s most radiant new private pool suites and villas and promises a seamless guest experience marked by an unobtrusive yet attentive approach to service.

Akaryn Samui is the fourth property in Kijkanakorn’s Akaryn Hospitality Management Services (AHMS) portfolio.

The new resort features 34 stand-alone pool suites, five of them absolute beachfront, each an expansive 80 sqm, as well as eighteen 100 sqm villas with 8m private pools. Akaryn Samui’s design offers a radiant take on tropical modern, Asian-influenced décor and a selection of genuine antiques.

The resort is set to become the hot new ticket for Koh Samui weddings, with its unique private beach setting and romantic ambience

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facts

Online Visitor Registration for GIBTM 2012 Visitors can now register for the Gulf Incentive, Business Travel and Meetings (GIBTM) Exhibition and reap benefits leading up to and during the show on March 26-28, 2012. Early registration privileges include fast track entry into the exhibition, regular show news updates in the run up the event and a full show preview Visitors will have the opportunity to connect with over 2,800 international industry professionals expected to attend GIBTM 2012, 300 hosted buyers from the business travel and meetings industry and more than 280 exhibiting companies and free entrance to cutting edge education seminars and networking events.

For more information and to register, please visit www.gibtm.com/registration

European Pavilion at GIBTM Building on the success of GIBTM 2011 this year’s Global Meetings and Events Exhibition for the Gulf will host a European Exhibitor Pavilion designed to accommodate European businesses expanding their business reach into the Gulf region. This will give destinations and European Private Sector companies the opportunity to use GIBTM as a key platform to launch their products into the Gulf region.

This pavilion will create strong return on investment for exhibiting partners as over 1,500 appointments are anticipated to take place between European exhibitors and Hosted Buyers attending from the Gulf region.

GIBTM this year will also see the launch of the GIBTM Global Industry research project which will be followed by a panel discussion exploring both the in and outbound analysis of the meetings industry, future trends and buyer and supplier habits within the region. The event is receiving strong interest and bookings from new and returning international participants who are looking to access the lucrative Middle East meetings, events and business travel market.

GIBTM to have a dedicated Qatar Pavilion

Qatar Tourism Authority withdraws from GIBTM to focus on restructuring exhibition plans

GIBTM 2012 will host a dedicated Qatar Pavilion with key exhibitors showcasing the growing opportunities and facilities related to the Qatar Meetings industry.

Qatar’s events industry has been under the spotlight since the country won the rights to host the 2022 FIFA World Cup last year. This has lead to a huge investment in tourism infrastructure.

Qatar’s MICE industry has been developing over the last few years with the addition of conference centres such as the newly opened Qatar National Convention Centre (QNCC) which adds some 40,000 sqm of exhibition space and a range of conference, meeting and banqueting spaces to the city’s inventory.

QNCC will be one of the key exhibitors showcasing their facilities at the Qatar Pavilion at GIBTM. In addition to QNCC, the Qatar Pavilion will host exhibitors like Qatar Airways, Doha Marriot Hotel, Moevenpick Towers and Suites Doha, SwissBelhotel Doha, Qatar International Tours, Qatar International Adventures, Retaj Hotels & Hospitality, W Doha Hotel & Residence, QMDI - Qatar MICE Development Institute and Renaissance Hotels.

Qatar will invest $20-25 billion in tourism infrastructure by 2022 and the MICE industry is a key element in Qatar’s plans for expansion and development.

“Excellent flight connections together with spacious exhibition and conference venues equipped with state-of-the-art technology to luxurious accommodations and specialised freight forwarders, all make Qatar an ideal location for regional and international business meetings and events”, said Lois Hall, REED Travel Exhibitions Manager GIBTM .

This year’s GIBTM will feature a Qatar Pavilion hosting various exhibitors from the Gulf nation’s business travel and meetings sector, in place of an official Qatar Tourism Authority presence. The Qatar Tourism Authority (QTA) has announced it will not be taking part in this year’s event, to be held in Abu Dhabi in late March, choosing instead to withdraw while it restructures its international promotional plan.

Attention for the year will instead be placed on holding a roadshow aimed at Gulf Cooperation Council (GCC) countries, which will focus more on the leisure market during Eid holidays.

Soha Moussa, Head of Promotions and Organizing Abroad Exhibitions for the Qatar Tourism Authority commented, “GIBTM remains an event that is very much a part of our plans for the future. At present we are seeing significant growth in the numbers of people coming to Qatar for business purposes and this was acknowledged at the recent World Travel Awards where the country was recognised as the World’s Leading Business Travel Destination. On this occasion we have decided that while we consider the long term direction of our exhibition programme, the investment will be better placed into attracting visitors into Qatar for leisure purposes. This will be addressed with a roadshow that we are planning for a little later in the year.”

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facts

Royal Orchid unveils ‘Regenta’ brand for Convention market Bengaluru-based Royal Orchid Hotels, which currently operates 20 hotels with 1,800 rooms across India in the upscale and midscale segments, has announced a new brand, ‘Regenta’, with an eye on the weddings, conferences and events market in the country.

The newly launched Regenta Hotel and Convention Centre in Delhi is spread across six acres of land with 50 rooms, extensive lawns and banquet halls. The property is owned by Anant Raj Group and has been taken on lease by Royal Orchid.

IndiGo launched 12 new flights in February South Africa Tourism takes MICE to India In addition to the annual roadshow which was from January 30-February 6, South Africa Tourism will for the first time organise a MICE roadshow in India which will be held in August 2012.

This roadshow is of particular significance as a large section of tourism from India to South Africa is incentive driven and offers the opportunity to explore evolving markets within India that hold great potential for the destination.

This roadshow will provide the right opportunity for trade partners from India as well as South Africa to come together and forge profitable business ties. Three new cities have been included this year due to the potential we’ve witnessed in these geographies. The registration procedure has already begun.

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IndiGo has launched 12 new flights starting February 1 and 10, 2012. The airline will now operate seven daily and direct return flights between Delhi to Bengaluru and four daily and direct return flights between Delhi-Ahmedabad and DelhiLucknow. The airline has also introduced daily flights from Bengaluru to Jaipur, Bengaluru to Lucknow, Goa to Ahmedabad and their fourth flight from Delhi to Goa via Ahmedabad

facts

Radisson Blu Copenhagen presents Brain Food for meetings Brain Food, a concept developed by Radisson Blu Copenhagen for meetings and conferences, is meant to help maintain the concentration level of all the delegates, through events. The concept has been launched in Denmark, Norway and Sweden; and Finland is just around the corner.

It is all about serving food that keeps blood sugar level stable and supplies optimal nutrition for the brain, providing benefits for both delegates and meeting organisers alike.

Research has shown that eating the right food at the right time improves our ability to learn and concentrate, promotes quicker reactions and lowers stress levels – all factors that can impact on the quality of a meeting. For example, during exhaustive meetings and conferences, delegates often experience a ‘sugar crash’ after lunch which can be temporarily resolved by placing a bowl of sweets on the table.

Brain Food was developed with inputs from nutritional experts and the skilled chefs of Radisson Blu Copenhagen. Together they have created a menu that follows the six brain food principles. That include: 1. More fish, whole grains, eggs, fruits and vegetables 2. Primarily, local and fresh ingredients 3. Clean raw materials with minimal industrial processing 4. Less meat and always fat content of maximum 10 per cent 5. Naturally sweetened and never more than 10 per cent added sugar 6. Focus on quality and taste sensations that sharpens the senses With the introduction of Brain Food Radisson Blu Copenhagen launched a SmartPhone application which is available for download via the QR. This includes recipes for Brain Food, interviews with nutrition experts and information about the six principles. Each month it also launched 10 new recipes. In addition, the 420-room CNCC Grand Hotel, adjacent to CNCC, will support the initiative with favorable ‘Ticket + Hotel’ packages.

Philippines slashes Manila’s international terminal fee

Rotary International Convention in Thailand will see more attendees

All international tourists travelling via Ninoy Aquino International Airport (NAIA) in Manila, starting February 1, departing international passengers at the NAIA will have to pay only PHP 550 instead of the usual PHP 750 terminal fee.

Connie Bungag, Media Affairs Chief, Manila International Airport Authority (MIAA) confirmed that the reduced fee would be implemented as the Security Development Charge Program (SDCP) has come to an end.

The 5-year programme, SDCP which started in 2007, increased the terminal fee to PHP 750 per passenger bound for destinations abroad. Moreover, as per MIAA General Manager, Jose Angel Honrado, PHP 200 security fee was only implemented in the Manila airport.

Generating about PHP 700 million annually, the programme funded the acquisition of surveillance cameras and brand new X-ray machines that can detect drugs, bomb or explosives and other organic materials.

However, SDCP did not apply to Oerseas Filipino Workers (OFWs).

2012 Rotary International Convention, a global humanitarian organisation and the Thailand Convention & Exhibition Bureau (TCEB), together with government and private associations will be welcoming over 38,000 guests from all over the world during May 6-9, at the IMPACT Arena Exhibition and Convention Centre.

This year’s convention is expected to break the previous attendance record, with the largest number of pre-registered participants in the history of the rotary convention. The expected draw of over Baht 3,000 million in revenues will help contribute to the country’s MICE and tourism industries. Rotary members from all over the world will get together to further enhance their practice of voluntary service in accordance with Rotary ideals. The primary purpose is to exchange information, cultures and advance network among Rotarians.

This year’s concept is to create happiness through smiles, with the slogan, ‘The Land of a Thousand Smiles’, symbolising the Thai culture of always extending goodwill to those who come to visit. It will also help to present Thailand in a different light under the campaign, ‘Believe in Thailand’.

The mascots of the 103rd convention are Nong Yim and Nong Yam, a Thai boy and girl in traditional loincloths.

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facts

South African tourism ropes in Jonty Rhodes as its brand ambassador in India Former South African cricketer Jonty Rhodes, who is the fielding coach for Indian Premier League (IPL) team ‘Mumbai Indians’, will wear another hat in India. He has volunteered to promote South African tourism in India as brand ambassador.

In 2011, nearly 85,000 Indians visited South Africa. This was nearly 18 per cent more than the previous year’s number of 72,000, she said. For South Africa, India is now a core segment to attract tourists and Rhodes has a great fan following in India. “We are taking India seriously. With 62 officials from South Africa (compared to 32 last year) on a roadshow to is a testimony of the importance this country is for us,” said Hanneli Slabber, Country Head, South African Tourism.

AIBTM hosted buyers 2012 numbers surpass 2011 The Americas Meetings & Events Exhibition (AIBTM), Reed Travel Exhibitions’ premiere provider for the US meetings and events industry, announced today that it has more than 50 Hosted Buyer Group Coordinators committed to AIBTM in Baltimore, June 19-21, 2012. AIBTM 2012 is a three-day event, with one full day of education and two days of exhibitions.

It already has 25 per cent more Group Coordinators signed than for the whole of last year and are still in their preregistration phase for the Hosted Buyer Program. Each AIBTM exhibitor is eligible to apply to be a Group Coordinator. The programme empowers exhibitors to ensure that the prospects they want to see are at AIBTM. Group Coordinators receive the same VIP treatment as Hosted Buyers. They have the opportunity to meet face-to-face with top clients through AIBTM’s online Pre-Scheduled Appointment system and they enjoy complimentary travel and accommodations when bringing a qualified group of 10 or more.

Among the AIBTM Hosted Buyer Group Coordinators confirmed for AIBTM 2012 include key hoteliers like Hilton, Hyatt, InterContinental Hotels Group (IHG), Marriott, Melia Hotels International, Shangri-La Hotels and Resorts, Sofitel Luxury Hotels and Choice Hotels International. Major U.S. market CVB’s such as the New Orleans Convention and Visitors Bureau, Meet Washington State (formerly Seattle CVB) and Visit Orlando will also bring hosted buyers.

Space is still available and AIBTM is actively accepting applications for Hosted Buyer Group Coordinators. Online applications will be live later this month.

AIBTM increased show floor space to meet demand AIBTM is just four months away and already the event is increasing its exhibition space to accommodate supplier demand.

Approximately 80 per cent of exhibitors that are currently signed on are returning from last year. Of those, 30 per cent have increased their floor space for 2012.

Following AIBTM’s success at the inaugural event in 2011, one-third of returning exhibitors already booked for 2012 have expanded their floor space, including Hilton Worldwide, Panama Tourism Authority, Meet Washington State (formerly Seattle CVB), Dominican Republic Tourism Board and EMBRATUR Brazilian Tourist Board. In addition to those returning, more than 20 per cent of AIBTM 2012’s show floor will include brand new exhibitors.

AIBTM is happy to welcome new organisations such as Carlson Hotels, Visit Pittsburgh, Moroccan National Tourism Office, the CVBs of New York State, Long Beach CVB, Palm Springs Desert Resorts CVA, Yosemite Mariposa Tourism Bureau and TUI Event Management. Some of the most recently confirmed returning exhibitors include Cvent, Yosemite Mariposa County Tourism Bureau, the Hawaii Visitors and Convention Bureau, the Ireland Tourist Board, the Detroit Convention Bureau and the Barcelona Convention Bureau.

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facts

Business travellers to benefit from the recent Hungary Tourism and VFS Global tie-up In a move to provide a high level, customer-oriented services to applicants for their visa application process, The Embassy of Hungary announced its collaboration with VFS Global, world’s largest outsourcing and technology services specialist for diplomatic missions and governments. The Ministry of Foreign Affairs of Hungary and VFS Global signed an agreement for outsourcing Hungary’s visa processing in India, a move which is expected to fasten visa application process.

VFS Global will start by setting up the Hungary Visa Application Centre (VAC) in New Delhi which will be operational from early March, 2012. This network may also be expanded to other cities in India in a phased manner. VFS Global, apart from this new association in India, already serves the Hungarian government similarly in UAE & UK. VFS Global will be responsible for accepting and processing applications for Hungary visas from applicants residing across India.

The key features of the centre will be longer operating hours, dedicated website for easy access, visa information including visa types, applicable fees and application status, professional and responsive staff committed to handle applications and visa queries, separate submission facilities for travel agents and individual submissions, dedicated call centre, email support and door-step delivery of passports. The service would attract a nominal service fee of INR 520, payable at the VAC at the time of submitting the application.

The office will remain open from 9 am to 4 pm keeping in mind the convenience of the applicants.

It is expected that this arrangement will certainly boost Indo-Hungarian business relations by providing for a more hassle-free environment for business-travellers of major Indian multinational investors at the first place. In this spirit, the Embassy of Hungary in New Delhi has been striving for providing an outmost business-friendly visa procedure and this co-operation with VFS Global would enable the Hungarian Government to take a step further in achieving this goal

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destination

Indonesian Cornucopia Divya Goyal

There are few places in the world which can boast of a pleasant and unique combination of cultural effervescence, natural beauty, reliable weather and genuine hospitality; and Indonesia is one of them. Visit the world’s largest archipelago comprising over 17,000 islands; each surpassing the excellence of the other. Owing to several factors, over the years Indonesia has become one of the most sought-after destinations for MICE tourism. The factors definitely include cutting edge MICE facilities and mesmerising options for pre and post convention visitations.

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destination

T

he Ministry of Culture and Tourism of the Republic of Indonesia notes that the pattern of overseas MICE business coming to Indonesia over the past years clearly shows the dominance of Bali and Jakarta, as the choice for MICE destinations for a majority of visitors.

Whereas Jakarta is not only the capital of the country but also the economic, business and political powerhouse of Indonesia; Bali enjoys the reputation of Indonesia’s most famous tourist destination courtesy its magical island that enchants visitors with its rich cultural traditions, scenic beauty and warm hospitality of its people. Jakarta’s strong appeal as a MICE destination is due to its unique characteristics and identity borne of a unique melange of cultures that encompass a broad range of tastes and with tourism, Bali has successfully gained impressive incentive business from all over Asia Pacific.

The Big Durian: Jakarta

Jakarta is a city where centuries-old traditions still live amidst towering modern skyscrapers. A wide range of leisure options and business opportunities lure visitors each year. There’s shopping, dining, golfing, museums and historical sites to visit and natural wonders to explore.

Indonesia is well connected to India via 5 airlines that operate daily namely, Singapore Airlines, Cathay Pacific, Thai Airlines, Malaysia Airlines and AirAsia. Where as AirAsia, operates 3 flights weekly, rest of the airlines operate 7 times in a week. Indonesia offers Visa-on-Arrival facilities to 63 countries and India is one of them!

Located in the heart of the metropolitan is the Senayan Sports Complex, recently renamed Bung Karno Sports Complex or Gelanggang Olah Raga Bung Karno in Bahasa Indonesia which built for the 1962 Asian Games and is considered as both a historical memento and a national pride. Meant for international sports competitions, it has also become a renowned venue for entertainment, exhibitions and conventions.

High profile exhibitions and some of the legendary musical performances have taken place in this complex as it provides massive capacity and all the facilities needed to stage such events. The iconic Main Stadium has the total tribune capacity for 80,000 persons. In addition, Indoor/Outdoor Tennis Stadium which can accommodate upto 5,000 tribune seats and the ISTORA or Indoor Sports Stadium that can

Facing page top and bottom: Devout citizens offering prayers on beach Below: The lush green expanse of Indonesia puts a binding spell on one and all

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destination

Convention Center is within easy reach from many of Jakarta’s deluxe hotels that themselves offer a variety of facilities for conventions and social functions.

Spouses who are not attending meetings can be spoilt for choice at a number of malls available where retail stores offer products ranging from elegant designer boutiques to stalls selling Indonesian souvenirs. This island also has a large number of international standard golf courses in and around the city. After a hectic meeting/convention pamper and soothe your senses in the excellent spas the island has to offer.

Jakarta has a plethora of restaurants, from those offering fine dining on international food to fine Indonesian cuisine in exotic or romantic ambience.

There are restaurants for busy businessmen and shoppers in malls, to small stand-alone restaurants for cosy intimate meals. At Café Batavia, go back to the grand style of opulent meals of the Dutch colonial era.

• Singapore Airlines • Thai Airways • Malaysia Airlines • Cathay Pacific • Air Asia • Garuda Indonesia (June/July 2012)

Top: Map showing air connectivity and flight routes between India and Indonesia Below: Various MICE destinations in Indonesia marked on the map

accommodate up to 9,500 people, are frequent venues for many international performances.

Apart from this, Indonesia’s largest Convention venue, Jakarta Convention Center (JCC) or Balai Sidang Jakarta, is used for formal conventions to elegant wedding receptions, as well as for prime trade exhibitions throughout the year.

Located in the heart of Jakarta at Senayan within the Central Business District, JCC is situated across Jakarta’s Stock Exchange. JCC has a large round Plenary Hall that can accommodate 5,000 people, large exhibition halls that together cover over 11,000 sqm, Assembly halls that can cater to 3,500 guests for receptions or for theatre style conferences and rooms for smaller meetings and breakout sessions.

Because of its central location, the Jakarta

The Island of Gods: Bali

It is needless to boast about the stunning terraced rice fields, vast volcanic craters, white sand beaches, awesome wave breaks and much more that makes Bali a nature-lover’s niche. The beauty of its natural wonders and rich culture when combined with modern facilities and infrastructure, create a perfect MICE destination.

Make your event/convention memorable by choosing from endless themes and settings; be it traditional or modern, the Balinese have the skills and resources to meet almost any entertainment demand. At purpose-built convention centres you can expect the best in technology, incorporating the latest equipment operated by expert technicians.

Broadband internet and wireless connections are now accessible in all major tourist spots, meaning that your

Indonesian Mice destinations

medar

batam

Manado Balikpapan palembang

padang

Jakarta Surabaya makassar

bandung

yogyakarta

bali solo

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lombok

Top: State-of-the-art facilities for MICE Bali International Convention Centre

correspondence is up-to-date and you’re connected globally at any waking moment. In addition Bali readily provides International teleconferencing facility.

Add a special touch to any MICE event vis-à-vis the exotic and intricate traditional dances of the Balinese culture. The shimmering sounds of the gamelan orchestra is the largest ensemble in the Eastern world - undulating melodies and complicated rhythms, all committed to memory.

As a MICE destination, the relaxed atmosphere of Bali is guaranteed to remove any inhibitions between participants, breaking down barriers and potentially strengthening business relationships.

While meetings and gala dinners have their place, Bali as a MICE destination is synonymous with relaxation due to its retreats, spas and relaxation centres, which are among the best in the world. Treat yourself to a flower petal bath, an aromatic massage or a rice-paste skin exfoliation in one of the spas in Bali.

Put your work on the back burner for a few hours and enjoy the soothing hot springs in the volcanic regions with your colleagues.

Bali is both interactive and educational. As part of group activities for pre or post convention tours, visit one of the many art and crafts centres in Bali There’s a luxury of choices of programmes and tours to all the principle highlights of Bali, as well as further a field to the neighbouring island of Lombok, the Javanese royal palace city of Yogyakarta, and to one of the wonders of the ancient world - the inimitable Borobudur Temple of Central Java.

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the island, where visitors are not only welcome to observe working artisans, but are also encouraged to join a class in traditional dance, gamelan playing, mask carving, batik painting and more. Pre and post convention group activities can be arranged aboard a sleek catamaran or traditional sailing schooner to Bali’s offshore islands for a group party or a variety of other sea-borne excursions. Or you can put the wind in your sails by embarking on a maritime adventure organised to Indonesia’s fabled outer islands.

The culinary world of Bali offers a spectacular array of authentic cuisine from all over the world and excels in combining exquisite taste with genuine hospitality, all at extremely affordable prices. Whether you wish to savour the finest indigenous cuisine Bali has to offer, or you crave Japanese, Indian, Italian, Mediterranean or even Irish specialities, it’s all here. Bali now boasts its own vineyard and wine making facilities, so be sure to try the local international-award-winning vintages when you dine.

With literally kilometres upon kilometres of shops selling handicrafts, clothes, antiques, house wares, textiles and originally designed jewellery at bargain prices, shopping in Bali has become a favourite activity for both participants and their partners.

Skilled craftsmen and internationally recognised native and foreign artists showcasing bone, stone and wood products have all made Bali a treasure trove for shoppers and collectors.

The possibilities for your MICE programme in Indonesia are overwhelmingly limitless. In fact, many say that it would take several lifetimes to truly explore and appreciate the wonder that Indonesia is…

itinerary

Traversing Through the Island of Gods Day 1 Welcome to Bali Upon your arrival at the Bali airport, a tour guide will be waiting for you at the main gate, holding a placard. After a warm welcome the guide will take you directly to your hotel for check-in. During the transfer the tour guide will give you some brief information about your hotel, its surroundings and about Bali city – he will explain your programme for the following days and set-up its timing as per your convenience. Check-in at your hotel and rest of the day free for your own leisure.

Overnight at the selected hotel.

Day 2 Full day sightseeing designed as an orientation on the insights of Bali featuring its natural, cultural and artistic aspects. The tour begins with a stop at the village of Batubulan where you will attend a cultural performance of Barong and Keris Dance, which depicts the story of the eternal battle between the good and the evil. Proceed to the artisan villages of Celuk, Mas and Ubud, known as the centre of Balinese gold and silver jeweler industry, wood carvings and art paintings respectively. Drive up through rural villages and vast area of beautifully terraced rice fields in Tegal Lalang and drive by hundreds of village temples before a visit you visit the 17th century holy-spring Gunung Kawi temple at Sebatu. Enjoy a cool break at the mountain village of Kintamani with its cool breeze and breathtaking vista of the still active Mount Batur and its crater-lake. Lastly, visit the pure traditional village at Panglipuran then continue drive back to your hotel.

Day 4 Early breakfast at the hotel followed by a transfer to the airport for onward flight to Denpasar, the capital city of Bali. Upon arrival at Denpasar airport, meet the tour guide then transfer to hotel for check-in.

Overnight at the selected hotel.

Day 5 Spend your morning tour to discover the Borobudur Temple, one of the world’s most famous temples, as the largest and most complete ensemble of Buddhist reliefs in the world. Then continue to Jogjakarta, the former capital of Indonesia, visit Sultan Palace (Kraton) dating back to the 17th century, viewing Water Castle. After lunch take time to admire the famous traditional handicrafts works of Kota Gede central of silver smiths, traditional batik home industry, famous Malioboro Street, a great long colorful bazaar of souvenir shop and old Market Beringharjo.

Overnight at the selected hotel.

Overnight at the selected hotel.

Day 3 Breakfast at your hotel then use the day today to relax in your hotel.

Overnight at the selected hotel.

Itinerary courtesy: Visit Indonesia Tourism Office

Day 6 An excursion to Java’s most interesting Hindu shrine Prambanan Temple as one of the most beautiful Hindu’s Temple in the world, known as the Roro Jonggrang temple or the temple of the ‘Slender Virgin’ with a bas-relief depicting the famous Ramayana story. Transfer to the airport for onward flight back to home.

This is only a suggested itinerary which can be adjusted/customised around a conference and to the requirement of the client.

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booked for MICE

Where the Dollar Goes Further Jakarta Convention Centre Neha Oberoi

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Indonesia is a country of endless variety. From the famed white-sand beaches of Bali to the virgin forests of Kalimantan and Papua, Indonesia is blessed with unrivaled natural beauty. In addition to its world class attractions and sights, Indonesia also offers world class value. With US$1 equal to between Rupiah 9,600 and Rupiah 10,000 for the last year, visitors find that their money goes much further than back home. So you’re doing more, seeing more and buying more. Obviously, such great returns from a destination bring about great thought of conducting business there.

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booked for MICE

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ith international connections across the world , domestic air travel to more than 30 cities, a sea port and rail and road connections all over, Jakarta is the gateway to Indonesia. Jakarta’s fame as a trade centre began as long ago as the 16th century, when it was still called Sunda Kelapa, a harbour city of the Hindu Kingdom. Later on was spread by the Portuguese, Dutch and English traders. Almost anything could be found in old Jakarta. And the same can be said for today’s modern metropolis. Still dubbed the centre of commerce for Indonesia, this capital city is the home to 9 million people and the gateway to 200 million people.

The city is full of hidden treasures and pleasures just waiting to be discovered. Be it shopping, eating, sight-seeing. But business is always first. And here comes the foremost name is convention centres in Jakarta, The Balai Sidang Jakarta Convention Centre (JCC). Set in the commercial heart of the city, this centre is designed to serve the world’s business, professional and government leaders. JCC is the largest and best equipped facility in Indonesia, a multipurpose and flexible convention and exhibition centre.

It offers versatility, modern efficiency and traditional Indonesian hospitality.

First built and designed to accommodate 62 heads of state and delegations from 109 countries in the 10th Non Aligned Movement Summit in September of 1992, it offers facilities that service every single corporate need.

The convention centre is a popular forum for many leading exhibitors from Jakarta and other countries.

It acts as the main platform for all leading exhibitors from Indonesia and abroad to stage their events, trade fairs, exhibitions, seminars and conferences. JCC is versatile and is used throughout the year for formal conventions to elegant wedding receptions, as well as for prime trade exhibitions.

With wooden furnishings, marble walls and a glossy granite floor the Main Lobby offers a stylish 5,500 sqm of versatile space. The events centre consists of 13 modular and ultra-modern meeting rooms, two cocktail lounges with an area of 1,000 sqm and 2 main exhibition centres that are tailor fitted with the most sophisticated technology. As a reputed events centre it is known for its outstanding service, great exhibition space and infrastructure.

booked for MICE

Business Statistics

JCC has a large round Plenary Hall that can accommodate 5,000 people, large exhibition halls that together cover over 11,000 sqm, assembly halls that can cater to 3,500 guests for receptions or for theatre style conferences and rooms for smaller meetings and breakout sessions.

Moreover, the convention centre provides a one on one service that ensures your peace of mind. The conventions and exhibition manager will handle everything from flower arrangements to lighting, chaperoning, administration, contingency planning or advice if required. The staff is the bridge to the event!

The centre’s supporting facilities make accommodating any changes at the last minute a breeze. Their in-house art department is ready for designing and constructing stages & back-drops, their green fingered gardening team grows fresh flowers in indoor and outdoor nurseries to enhance the aesthetic appeal of the rooms/halls with artistic arrangements.

Also, a compact business centre offers services for photocopying and basic stationery supplies. The extra privileges extended to large groups would be a welcome dinner along with an extravagant cultural performance to woo further repeat business as well as assistance with airport pick-ups and drops.

Located in the heart of Jakarta at Senayan within the Central Business District, JCC is situated across Jakarta’s Stock Exchange. Because of its central location, JCC is within easy reach from many of Jakarta’s deluxe hotels that themselves offer a variety of facilities for conventions and social functions;

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some of these are Sultan Hotel, the Grand Sahid Jaya, Hotel Indonesia Kempinski, the Grand Hyatt and the Shangri-La by the Sudirman Boulevard and the Ritz-Carlton and the Marriott Hotel at Kuningan.

Hotel Borobudur at the Banteng Square is another venue that caters for large conferences. There are approximately 4,000 rooms around the venue and the average room rate varies from $ 120 - $ 150 per room.

And it boasts an air-conditioned underground tunnel and 750m ‘Travellator’ linking itto the 796 room 5 star Sultan Hotel.

The exhibition business in Indonesia has been growing at 10-15 percent annually and contributes up to 70 percent to overall MICE activities. The Tourism and Creative Economy Ministry is optimistic that this number will grow bigger as the number of MICE tourists are increasing every year. With a major convention bureau like Balai Sidang boosting favourable scenarios for both leisure and corporate events the odds for this venue escalating MICE arrivals from across the globe are really high.

MICE Activities in JCC Year

Exhibitions

Conferences

2009

82

19

2010

91

30

2011

92

21

2012

99

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green MICE

Green, the Colour of Corporate India Going Green, the new phenomenon have taken the corporate world by storm. The awareness of having to give back to the community and be a more responsible citizen/corporate has been seeping in slowly and steadily in major corporates. Whatever the instigator for the green movement, be it cost effectiveness or saving the planet it is now a force to be reckoned. And like with any force, it has to be given its due. We’re seeing more businesses doing their bit to accommodate this facet. The smarter ones like Paharpur Business Centre (PBC) is making it their business and are raking in the moolah.

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green MICE

Advantages of Indoor Air Quality (IAQ) • Blood oxygen levels increases, thus conferences and trainings turn out to be efficient and productive.

• Occupants are less prone to respiratory diseases, Asthma, Headache, Eye irritation etc.

• Indoor plants not only produce oxygen but also reduce pollutants and Volatile Organic Compounds (VOCs) from the air.

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his early bird is the first retrofit green building in India. The exceptional and distinctive feature of PBC is the Indoor Air Quality (IAQ), which is the process of purifying indoor air with the help of toxin removing plants.

Some of these plants are Areca Palm, Mother-inlaw’s Tongue and Money plant. This biotechnology was originally developed by NASA and is being used by PBC’s IAQ Research Team. The building provides mountain fresh air ambience, indoors to its occupants. Being a premium business centre along with superb IAQ, their space for conference/ trainings/interviews, etc. provides a productive and efficient ambience to conferees.

PBC follows various energy conservation practices to reduce the consumption, hence save the resources.

They have installed Green Mesh, Motion Sensors, Solar Films, Heat Reflecting Paints and Sky Lights to save energy and also monitor transformer and automatic voltage regulator loss on a monthly basis to keep a regular check on efficiency measures. To conserve energy, they are switching over to LED lights. As a result of energy efficient measures PBC has successfully reduced its sanctioned Maximum Demand Indication (MDI) from 735 KVA to 350 KVA. They also follow the 3R’s approach - Reduce, Reuse and Recycle. This helps in maintaining healthy office space, hence increasing the efficiency towards work among the building occupants.

Situated in the hub of the city, Delhi’s prominent commercial hub Nehru Place, PBC is only about 50m away from Nehru Place metro station. It is very commuter-friendly and has the Fortune 500 companies relying on it since 1990.

This centre is one of the few early birds to realise the effectiveness of cashing in on the wave of environment friendliness and making a difference not only to the corporates around but also the surroundings. They’re doing their bit, Are you?

The Central Pollution Control Board (CPCB) and Chittranjan Cancer Institute, Kolkata, found: • People working at PBC have 10-12 per cent less lung impairment.

• 42 per cent probability of 1 per cent increase in one’s blood oxygen saturation level, if one work inside PBCfor a period of 10-hour

Features

Additional Features

Flexible term options - get an office for a day, a month or longer

Audio–visual equipments, technical support and 24x7 security and fire safety

Reception cum waiting area

Administrative and secretarial support

Conference/meeting facilities

Parking

Cabins – open and closed

Dedicated server area

Internet facility

Dedicated professional staff

Dedicated phone lines

Concierge

Reprographics

Restaurant, food court and bar

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expert talk

Luxury in a Dime!

Champagne tastes and a beer bottle pocket? The answer to your dilemma is here! The T&U Leisure Hotel in the hill station of Munnar, Kerala. A destination for a luxury vacation, but in a budget.

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MICEtalk March 2012

Picture Courtesy: Ashish Aggarwal

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ocated, just a couple of kilometers from the Munnar town, towards the main sightseeing area like the Flower Garden, Madupetty Dam/Lake, Echo Point, Kundale Dam and Top Station, the hotel is surrounded by lush green valleys and various plantations and offers picturesque sights and scenes. T&U being a leisure hotel in Munnar emphasises on the essence of the place. In a way, if you look closely the leisure hotel has just become the ‘and’ between ‘Tea & You’.

Plush, luxurious rooms and suites with a tea garden/ valley view and equipped with modern amenities have been ingeniously combined with the old world charm of the hotel. The hotel offers a variety of facilities including Top Station – their multi-cuisine Restaurant which offers mouth watering delicacies, a modern health club with free usage for room guests. To cater to the MICE segment the hotel’s venue the Conference Hall’ accommodates 120 people in theatre style seating with cutting-edge conference facilities for corporate meetings. Moreover, The Lawn, an open air venue, can be used for about 250 persons with campfire with music & dining Facilities along with the provision of a barbeque.

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expert talk

Sumesh Joseph Director T&U Leisure Hotel Munnar

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The families of all the corporate clientele visiting the hotel also has something to look forward to. The hotel has a recreation area with Pool table, Table Tennis, Chess, Caromboard, etc. to keep the young ones occupied during business hours. For the spouses of the visiting corporate management there is the lure of spending the day encompassed in relaxing spa treatments and massages at the Ayurveda centre. Their Ayurvedic packages are unique and a fusion in nature which is beyond explanation. There’s a host of activities to choose from as well; should you choose to indulge in exploring nature’s delight such as guided morning walk, soft/hard trekking, tent camping, speed/pedal

MICEtalk March 2012

boating, fishing in dam/lake, Munnar Flower Garden visit, off-road Jeep safari, night Jeep safari, Elephant Jungle safari, Spice Plantation visit, etc.

The Hotel has built its reputation for scenic location, value for money and their courteous staff.

Their main clientele is from domestic as well as inbound travellers. They have associated with most of all the travel agents/tour operators from India and abroad. Their exclusive location and numerous options for activities makes it the perfect weekend getaway for families and corporate. Add to that a value for money experience with complete luxury and we have a winner!

sample this

360 Degree Sailing!

Aquasail Neha Oberoi

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Sailing - the word encapsulates dreams and passion of success and of fulfillment.

It brings to mind adventure, relaxation, excitement and joy. Sailing is something that captures the imagination of and enthralls both young and old and is something that every one would aspire to experience. Boats and the sea are what dreams are made of!

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quasail makes this dream a reality in India as it pioneers world class leisure boating in the country. Aquasail provides 360 degree leisure sailing in India. Aquasail experiences are known for their WOW experience – for creating memories and long lasting impressions.

Corporate India has been thrilled with Aquasail’s Experiences catering both to employee’s needs as client networking objectives.

Powerful team building and leadership programs on the sea help illustrate business lessons at the workplace. Organisations like Colgate, Taj, Siemens, Barclays, IL&FS, SAP and others have used this successfully both with the highest levels of managers as well as across different organisational levels and functions.

On February 4, HSBC hosted a powerful CHRO Forum with Aquasail, where leaders in the HR community sailed and raced and actually experienced the power of employee engagement showcased through sailing. Almost 60 top organisations across sectors participated actively.

Aquasail has created a new venue for networking events – the Regatta on the sea!! Organisations like Thomas Cook, Thomson Reuters, Citibank, ICICI Bank, Dell and others have used this platform to engage and reward, to network and acquire customers – building brands, strengthening relationships and creating customer delight in a unique and very powperful way. Aquasail products ensure exlcusivity, an obvious uniqueness and every event has a vibrancy difficult to match.

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Previous Spread: An expidition at sea organised by Aquasail

Zia Hajeebhoy, Director Aquasail, “Aquasail provides a range of products catering to families, to individuals and to corporate India.

Every experience is customised and we are thrilled to find so many taking to the sea and riding the waves with Aquasail.”

Above & Right: Team building activity in full swing with Aquasail

Sponsored events like the Forbes India Aquasail Regatta for CEOs, the HSBC SYNCHRONOCITY Regatta for CHROs, Thomson Reuters Banking Regatta and others have created a buzz in different corporate circles and CEOs and leaders take the helm and ride the waves!!

Organisations who are members of Aquasail’s ‘XECUTIVE WAVES’ scheme use this for better employee engagement offering their employees discounts and special participation in Aquasail experiences and events.

Aquasail helps India ‘SAILEBRATE’ differently and has hosted fantastic events for Women’s day, Valentines day and other special occasions where corporates and individuals have joyfully participated and taken home memories of a lifetime.

And for individuals and families Aquasail has many offers! The Aquasail Yachting Academy offers world class courses in sailing, windsurfing, cruising and more. ‘Discover Sailing’ a very popular product with Aquasail gets people on the water for the first time as they explore the joy of sailing in fantastic sports yachts and ‘SPLASH’ a beach fiesta which Shakeel Kudrolli, MD Aquasial, “The Indian coastline is a dream for leisure boating and Aquasail’s vision is to ensure that Indians can experience a superb, safe and ideal sailing experience and enjoy the fantastic world of leisure boating.”

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instills the wow factor in people of every age with a day of beach sailing and great hospitality. Over 12,000 Indians have experienced Aquasail’s experiences and are delighted!

Aquasail helps you explore sailing and then professionally helps you learn and enjoy the various dimensions of sailing as a hobby. It’s a wonderful way to spend leisure time alone and with friends and family. And for those who want to indulge in this hobby ‘AquaTime’ and ‘Club Select’ offer great ways to continue the joy of riding the waves. This gives members access to a fleet of world class yachts and great instructors.

For the truly passionate, Aquasail advises transparently and objectively and helps them buy the yacht of their dreams be it power or sailing yachts.

Aquasail is truly proud that its customers are well informed and buy and use their yachts with passion.

And to make this a possibility for a larger number Aquasail has the ‘Fractional Ownership Scheme’ successfully running.

Aquasail operates from Gateway of India and Mandwa and has a facility opening in Goa at the Grand Hyatt. Now, Aquasail is also international, offering 30 top sailing destinations world wide for the avid and leisure seeking Indian holiday maker and also for corporate India!!

All of the above is made possible because of the world class equipment ranging from beach dinghies, kayaks and windsurfers to fantastic sporty keelboats and a range of cruising yachts and catamarans. This is backed by a team of highly skilled and passionate instructors and every product is benchmarked to the worlds best.

license to speak

Mansion in the East

After a hiatus in 2008-09 due to the financial crisis the MICE segment in China is rapidly coming up from its infancy stage. Especially, with the 2010 Shanghai World Expo approaching the MICE industry is getting greater attention. MICEtalk takes a closer look at one of the leading hotels catering to the rising demand for MICE in Shanghai, The Fairmont Peace Hotel.

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tanding proud and tall, the Fairmont Peace Hotel overlooks the Huangpu River and boasts a history that overshadows that of any other hotel in the far East. Placed in the social heart of Shanghai it has been the most desired venue for the country’s elite. The opulence and rich decor after its restoration has boosted up the travellers visiting the luxurious address from around the globe. A large segment of these discerning guests are from the MICE industry.

Evangeline Imperial from Fairmont Peace Hotel said, “MICE is a key and growing generator of hotel demand in Shanghai. International events favour Shanghai for its international exposure and access to state-of-the-art facilities. Since 1929, from when Fairmont Peace Hotel first opened it has always had a local and international clientele. Its rich history and legend drew much international interest when it re-opened in 2010 and this, coupled with Fairmont’s global footprint and reputation for fine hospitality attracts visitors from all over the world.”

Imperial further added, “The latest trends in the hotel industry in Shanghai and China - Hi-tech

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facilities, personalised services, Green programme, international labor, etc. are boosting their presence and investments in the China market. Shanghai is a leading ‘location of choice’ for multinational hotel groups. We are ready to welcome meeting planners and their delegates from all over the world,” The hotel caters to the various events, conferences at their acclaimed grand ballroom while the Peace Hall hosts Shanghai’s most famous gala events, product launches and celebrations. The restored ballroom, with a 6.5-metre ceiling, is adorned with art deco detailing and crystal chandeliers. Its original sprung dance floor has been polished to a soft glamour. The 540 sqm space is an elegant venue for banquets and cocktails for groups of upto 300 people. Sharing the 8th floor with the Peace Hall are three multi-functional,

license to speak

Fairmont Peace Hotel’s Meeting Space Capacity Hall

Purpose

Heritage Room

40 theatre style | 16 banquet | 18 classroom

Nine Heaven

30 theatre style | 450 banquet | 30 boardroom | 40 cocktail

Peace Hall

300 theatre style | 300 banquet | 200 classroom | 80 boardroom | 300 cocktail

Roof Garden

300 cocktail

Salon 2010

70 theatre style | 50 banquet | 42 classroom | 30 boardroom | 60 cocktail

Salon 1956

12 banquet

Salon 1929

8 boardroom | 10 banquet

Shanghai Room

48 theatre style | 30 banquet | 36 boardroom | 50 cocktail

classically styled salon spaces for more intimate conference gatherings. Of the numerous events hosted at the plush venue, one of the most coveted events in the calendar year was the ‘Eco-Meet Programme’ to help meeting planners by encouraging environmental awareness for conference delegates.

Moreover, the hotel houses its own catering team that works with different agents to deliver the Fairmont service promise and turn moments to memories that the guests can cherish. Besides, competitive daily delegate/accommodation packages appealing to medium to large MICE groups the hotel is offering an exciting package to celebrate the ‘The Year of the Dragon, 2012’. As a part of the offer, you’ll be treated to: • Your choice of a complimentary guestroom or an upgrade to a Fairmont Gold Room * • Double meeting points on your ResPlus membership (enrolment is automatic) • Complimentary internet access in all guest rooms ** • A complimentary ‘Year of the Dragon’ coffee or tea break, complete with delicious themed confections • An engaging on-site team-building activity, arranged upon consultation with the hotel

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Terms & Conditions:

Offer may not be combined with any other group or individual offer, and is valid for bookings of 12 or more rooms. Bookings valid until 31 March 2012, for stays until 31 December 2012. * Maximum of three Fairmont Gold Room upgrades available for every 12 guest rooms sold, and maximum of three complimentary guest rooms available for every 24 guest rooms sold. ** With complimentary Fairmont President’s Club membership. Sign up before or during your stay.

To further keep pace with discerning corporates, the hotel has also planned to keep the spouses of the professionals visiting their property occupied, while they toil away with options of on-site and citywide activities. They also have a fleet of BMW bikes that can be used by the guests on a complimentary basis. The tour route can be tailored made so that guests can take in their preferred destinations around the historical city.

With such a commitment to MICE, the Fairmont is bound to see more interest from corporate groups not only from around Shanghai but around the globe.

MICE city

Picturesque Zürich for MICE Ipshita Sengupta Nag

Germany, UK and the US are its biggest markets, but India, China. Southeast Asia and some South American destinations are being seen as big prospective markets to explore. Zürich’s participation in most of the major international tradeshows, the concerted efforts being made by the Switzerland Convention and Incentive Bureau and its initiatives with the international meetings giant ICCA, are all a testimony to its commitment to be seen as a serious MICE destination, a fact that is emphatically put forward by Esther Grob, Zürich Tourism.

Zürich’s convention face can be best described with a mention of its largest convention venues. The Kongresshaus (convention centre) offers capacities for up to 1,400 delegates, while the Hallenstadion can offer congress facility for upto 3,500 people. Zürich’s other convention landmark is the Trade Fair Centre that has 29,000 sqm available for business congregations.

Besides these, there are smaller convention centres that are used by corporates.

But the aptness of Zürich as a MICE stopover lies with the opportunities to indulge in various kinds of activities after work; so if you are a foodie, a culture buff, a compulsive shopaholic or one who rates a city by the virtue of its nightlife, Zürich is sure to appease your every whim and fancy.

Grob adds, “Zürich has blossomed into Europe’s party metropolis and offers the liveliest nightlife around with Switzerland’s highest density of clubs.

Party nights in Zürich-West – the former industrial district turned trendy – are truly unique. There is no such thing as closing time in the city in the Niederdorf area close to the Limmat river.”

In summers, a large part of Zürich’s nightlife moves outdoors and the very venues where people

O

Esther Grob Market Manager Overseas Zürich Tourism

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ften described as the ‘Portal to the Alps’ because of its proximity to the picturesque mountains, the Swiss city of Zürich is often confused as this beautiful nation’s capital because of its cosmopolitan environment and the fact that it is at the heart of Switzerland’s famous rail network; not to mention the fact that it is home to the country’s busiest international airport. The scenic beauty of Zürich has always brought it fame as a leisure destination but it is attracting an increasing number of business travellers who are impressed by its MICE infrastructure.

MICEtalk March 2012

For an incentive tour visa a representative of the corporate/company who is awarding the Incentive should make a presentation in this office (with prior appointment per email) with a representative of the travel company. At the time of the presentation, the corporate/company should furnish a letter stating the reason of the incentive, targets achieved, a complete list of applicants and the IT statement for last 3 years/bank statements of last 3 months of the corporate.The travel representative should furnish a detailed itinerary of the entire trip

MICE city

relax during the day become places to drink, dance and make merry after sunset. Mascotte is the oldest club of Zürich and continues to be the pulse of the city’s nightlife.

The culture of gaiety extends to the city’s various theatrical representations on stage, to its operas, ballets and other musicals, which enthrall and entice even as they enumerate the city’s reputation as one of the world’s leading art centres. Visitors to Zürich are known to throng to these celebrations of music & drama and meeting planners make it a point to give them a position of importance on the MICE itineraries they help put together for this region.

The culinary delights of Zürich are as popular as its fun and entertainment. The city gives its MICE visitors plenty to savour; from gourmet fanfare to the more trendy pursuit of the taste buds. The settings are as tantalising as the flavours of the food – from

outdoor dining to the more innovative options like dining in rural settings or more unique venues, like factory buildings converted to eateries.

The picturesque beauty of Zürich and its surroundings also makes it a great option for those who want to explore its outdoors.

Group tours can be taken to experience the city’s various delights; the Old Town area, tour through the city’s culinary delights and other tours to experience everything that is unique about this beautiful city.

Groups can also avail of bus tours which touch upon everything that is worth seeing in the city. Zürich can also be explored through bike tours and Segeway tours.

Zürich’s natural beauty also lends itself for a number of outdoor activities therefore planning a team building activity in Zürich is an absolute swan song.

“Being centrally located in Switzerland, Zürich congress and meeting visitors have an amazing choice of post trips to decide on. If there are only a few hours left, it is often recommended to explore the superb shopping districts of the town. If the visitors have some more time, it is strongly recommended to visit other Zürich venues for MICE http://www.zuerich.com/en/Meeting-Convention/ Venue-Finder/Hotels-and-Convention-Centers.html

Required documents • Visa application (completed and signed by the holder of the passport submitted) • National passport valid at least 3 months beyond the date of return, with available pages for visa sticker and of ‘standard’ quality (not damaged, torn, faded, etc.)

• Your previous passport if available • Clear photocopy of the first and last page of the passport • 2 new passport sized photographs (size 3540mm in width, close-up 80%, no copy or scanned photograph). One photograph should be pasted on the form and the other photo to be given alongwith the application. Stapled or pinned photographs would not be accepted.

Not more than 6-months old • In sharp focus and clear; no matte finish • Of high quality with no ink mark or creases • Show facing square on to the camera, not looking over one shoulder (portrait style) or tilted and show both edges of face clearly • Taken with a plain light-coloured background which is in contrast with the clothes.

• Head coverings are not permitted except for religious reasons, but facial features from bottom of chin to top of forehead and both edges of face must be clearly shown • A letter from your employer stating your position, you length of service, the reason for your visit and, if your expenses are being covered by your employer • Invitation from the company in Switzerland, (on its business letterhead), to be faxed directly to the Consulate General For more information: www.vfs-ch-in.com

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MICE city

Zürich has a great choice of unique event venues.

From paddle steamer on the lake to noble guildhouses in the city centre, the different demands of business travellers can be fulfilled by the choice of venues. Only for larger groups (above 250 for a seated banquet) the choice is limited to a handful of outstanding venues.

Swiss International Air Lines flies daily from Mumbai as well as Delhi. Other carriers like, Lufthansa, Emirates , Qatar Airways, Ethihad, Oman, etc fly into Zürich & Geneva, via their home country.

areas of Switzerland. Among the most famous are central Switzerland with Mount Titlis of the Rhinefalls,” informs Grob about Zürich’s other attractions.

But would Zürich be able to fulfil specific requirements, for example a request for Indian food by a group from India. Grob responds confidently, “Zürich has a long history for international visitors and all major incoming operators know the specific needs of the clients. Zürich is very international and hosts groups from all parts of the world and has a considerable number of expats – therefore has also quite a choice of international gastronomy.”

Zürich Tourism actively encourages sustainable tourism. You can choose hotels and excursions – all designed to offset your carbon footprint. This conscientiousness gives an edge over several other destinations.

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Rural Rajasthan’s Royal Retreat!

The rustic beauty of Rajasthan is more alluring than its cosmopolitan face and that explains the popularity of Chokhi Dhani, Jaipur which has been acknowledged as ‘India’s Most Innovative Tourism Project’ by the Ministry of Tourism, Government of India. A few short kilometeres from the heart of Jaipur, this is an experience like few others, amalgamating the quintessential village life of Rajasthan with modern amenities in hospitality. It sets just the right ambience for a one-of-a-kind MICE outing.

domestic MICE

Ipshita Sengupta Nag

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domestic MICE

Previous Spread: Ethenic setting awaits you in Chokhi Dhani, Jaipur Below: Dinning room to cater your tastebuds Bottom: Mud hut set in typical village style Facing Page Above: Grandiose reception Facing Page Middle: Plush interiors in the accommodation Facing Page Bottom: Tribal style cottage

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arrying the modern with the pastoral is the underlying intent of the creators of this unique experience of Rajasthani hospitality.

Stretched across a vast land area, the property comprises Chokhi Dhani Resort and Chokhi Dhani village, with the former also having outdoor spaces for private events apart from an impressive folio of accommodations, that will bowl you over with their décor and setting.

Chokhi Dhani Village means bonhomie around everything that is atypical of Rajasthan. The colourful puppet shows to local music, the savories at the entrance, the skilled women balancing rows of pots on their heads, acrobats walking on ropes and other fascinating sounds and sights of this colourful state.

Corporate groups coming to Chokhi Dhani can make a request for an exclusive experience of this village life when the area is closed for a particular number of hours for general visitors.

MICEtalk March 2012

Events at Chokhi Dhani can be customised to the specific requirements of the corporate groups who come here. While the three indoor venues are spacious and can accommodate medium to large sized groups in different seating arrangements, it is the outdoor space of this property that would impress the most discerning venue seeker or corporate.

With the warm glow of the lamps creating their own magic of light and shadows, the outdoor event areas can make any event a memorable experience. The quaint thatched mud cottages form the perfect backdrop for these open areas and tempt you to take a break from your event to explore the area on foot. The quaint lanes connecting the accommodations are interspersed with paraphernalia associated with the Rajasthani way of life; bullock carts, musical instruments and even life size mannequins of Rajasthani locals shown busy with their daily activities.

The outdoor event areas have been the setting for different kinds of corporate events and get-togethers.

The natural ambience of these spaces obliterates the need for any kind of special props.

For groups checking in to stay here, the accommodations at Chokhi Dhani resort are built in clusters and each of these blocks are unique in the placement and look of the cottages. The colours of Rajasthan is the main ingredient of beauty here, while the quality of lodging could compete with any 5-star property in the vicinity. The accommodations here comprises three categories; the Cottages, Royal Cottages and Haveli suites. Each is a luxurious and spacious representation of the Rajasthani way of life.

A visit to Chokhi Dhani is also an opportunity to savour delicious Rajasthani food. Groups coming here can choose between the ‘Regular Thali’ and the ‘Royal Thali’. In the former you sit on low stools, with your

meal served on plate made of leaves and in the latter you get to taste Rajasthani food served on huge silver plates. Each of these make you feel like royalty where those serving the food never tire in their job of serving you, even though you may get exhausted eating. The savouries are a delight and every bite is a reminder of typical Rajasthani combination of ingredients, spices and flavours.

Meals at Chokhi Dhani also means open air barbeques and if you thought a Rajasthani meal is about the choicest of vegetarian food, then you would be amazed at the variety of the non-vegitarian platter of kebabs at Chokhi Dhani’s Kesar Kyari restaurant.

Groups coming here can also relax at the pristine Sheesha Lounge. The place is an ethereal experience at dusk. The venue also has two other restaurants indoors, apart from the chaupal area where buffets can be arranged for groups.

Chokhi Dhani is also equipped with a spa and health club, a gym and a recreation area, where delegates, who are travelling with their families can take their children.

According to Rahul Singh, F & B Manager, visitors coming to Chokhi Dhani, Jaipur are primarily from Northern India, probably owing to Chokhi Dhani’s proximity to this part of the country. But the resort is also looking at exploring markets in other parts of the country.

Chokhi Dhani is also a great option for those wanting to have a wedding reminiscent of the days of Rajasthani royalty. The venue, dĂŠcor, the camel and elephants, the silver chariots and the hospitality of the people here make this an almost inimitable experience of Rajasthan.

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corporate choice

Unconventional Business by the Beach!

Goa’s five, four and three star hotels and resorts are fully oriented to cater to MICE and with all major hotel brands having a presence along its lovely beaches, the choices are many...Cidade de Goa is one of the few exclusive hotels catering to the niche of MICE. 54

MICEtalk March 2012

T

here is an unerringly beautiful calm to the resort that soaks into your soul. It resonates an old world charm that maintains its exclusivity in the whorl of hotels making up Goa’s tourism sect.

With services to indulge and tempt any epicurean, Cidade de Goa’s essence lies in its hospitality and every conceivable amenity to make the stay unforgettable.

A beachfront hideaway, conveniently close to Panjim and at the heart of Goa’s most happening hotspots; its location is apt for both corporate travellers and leisure seekers. Let’s delve a little further into what makes Cidade de Goa an ideal MICE location. Would it be looking for the unconventional in your next convention? Well, the hotel boasts a sprawling 40-acre haven on a serene beachfront setting mixing business with a whole lot of pleasure.

For instance, imagine a seminar at a poolside bar or a formal banquet under swaying palms. With dedicated

conference coordinators taking care of everything from luxury accommodation to thrilling beach and outdoor activities, exciting entertainment, special theme dinners, even relaxing spa treatments. And when getting down to work, an array of banqueting halls as well as a business centre equipped with stateof-the-art facilities.

The hotel also offers a series of activities to give in to whatever your heart desires.

No matter what you wish. Making a splash on water with the jet-set or a smash on the tennis courts, relaxing with a tension-releasing yoga session or working through your adrenalin with high stakes at the casino – the choice is yours.

The hotel also offers a number of exciting options to tantalise your culinary buds. Starting with it, the chef’s signature restaurant. Open every day for dinner only, Alfama is characterised by a seasonally changing menu, MICEtalk March 2012

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corporate choice

Fun after work • Sight Seeing • Beach frolic: Team building activities- tug of war, treasure hunt, beach cricket, volley ball,football • Cruise Dinners: across the Mandovi River and backwaters • Trip to the Night Market • Gala dinner: Fire dancers, African acrobats, magic shows, Belly dancers • Theme dinners: Portuguese dinner, Carnival dinner, Arabian night,Hawain night • Trip to Spice plantations with traditional Goan lunch

select Portuguese as well as imported and domestic wines, personalised service and meticulous attention to detail. The ambience is unique and recalls Alfama’s Portuguese origins. A quaint amalgam of romantic balcaos, intimate alcoves, red-tiled overhangs and vivid murals will transport you to the heart of Lisbon.

Adding to the experience, musicians stroll from table to table serenading guests while a special delight is the live performance of Fado, Portugal’s famous musical tradition, on the first Tuesday of every month.

If there’s one place around which everything in Goa revolves, it has to be the village Taverna. Located in Cidade de Goa’s sprawling lobby, Taverna is the answer to the local bar. The lobby bar invites locals and guests alike to sip away the day and enjoy the entertainers performing every evening. And then there’s Laranja, the international buffet restaurant.

Derived from the Portuguese word for orange, Laranja is renowned for its multi-cuisine buffet as well as the seafood specialities on its à la carte menu.

Open for breakfast, lunch and dinner, it offers an array of Goan, Indian, Far Eastern and continental dishes in air-conditioned and alfresco seating areas. The alfresco space even has its own tandoor for convenient service. A show kitchen with live cooking counters, refrigerated salad sections, a dedicated dessert counter, vibrant orange décor, globe chandeliers and a stage for live performances make Laranja a lively place at meal times. What’s more, with numerous activities and cuisine-based themes during the season, the fun and excitement never seems to stop.

Lots of activities, so little time. So here’s why it makes business sense to choose Cidade de Goa the next stop to plan conventions – small and big alike.

Indoor Venues Theatre 450

U-shape 80

Double-U 130

Cluster 130

Classroom 150

Sala de Banquette

160

45

60

50

45

Harmonia

30

20

18

16

Grande Sala

Ultramar

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people on the move

Suntec Singapore announces key management promotions Suntec Singapore promotes Ong Wee Min to the position of Chief Commercial Officer and Arun Madhok to the position of Chief Operating Officer Suntec Singapore International Convention and Exhibition Centre (Suntec Singapore), an internationally acclaimed award winning venue has announced the appointment of two key management positions.

Ong Wee Min has been promoted to the position of Chief Commercial Officer from his previous role of Director, Commercial. In this role, Ong will lead the centre’s sales and marketing activities for the various market segments as well as manage a team of highly qualified professionals. He will also hold commercial responsibility for Suntec International, an entity that provides a wide ranging portfolio of services focussing on the MICE industry that include sales and marketing representation, venue management, consultancy services as well as franchising and brand transfer opportunities.

He also serves on the Global Taskforce of the US-based Professional Convention Management Association (PCMA) and the on the International Sections Council of the American Society of Association Executives (ASAE).

Arun Madhok has been promoted to the position of Chief Operating Officer from his previous role as Director, Business Development. In his role, Madhok will be responsible for the overall operations of Suntec Singapore in addition to play an influential role in developing, coordinating and steering the plans for the modernisation programme that will be underway in mid-2012 until early 2013.

Commenting on the appointments Pieter Idenburg, Chief Executive Officer said, “Both the gentlemen have proven their capabilities in successfully handling both rudimentary and complex operations as well as key projects that we have undertaken. I am confident that the venue will continue to be successful as they focus on operational and service excellence with a healthy dose of innovation”.

Marriott International eyes Asian MICE market with senior appointment Marriott International announced the appointment of Paul Rushton as Regional Director of MICE Sales Asia Pacific in a bid to capitalise on the burgeoning MICE market in the region. Rushton is responsible for the design and implementation of sales and marketing strategies for capturing a profitable share of the emerging MICE business for all Marriott branded hotels in Asia Pacific. Based in Singapore, Rushton has an experience of 25 years in the hospitality industry and his footsteps have covered leading hotels in Jakarta, Dubai, Bangkok, Sydney and Singapore.

Sofitel Bangkok Sukhumvit has appointed the pre-opening management team Sofitel Bangkok Sukhumvit has appointed the pre-opening management team that will prepare the hotel for its opening in early 2012.

Christophe L.M. Caron (left) joins Sofitel Bangkok Sukhumvit as the General Manager.

A French national with over 30 years of extensive experience in hospitality and service operations from five continents including South America, Africa, Europe, Middle East and Asia. In August 2008, Christophe was promoted as Vice President, Sofitel South East Asia & India based in Bangkok. Prior to Sofitel Bangkok Sukhumvit, Christophe was General Manager of Sofitel Bangkok Silom and is also the Vice President of Sofitel South East Asia & India Sofitel Bangkok Sukhumvit has appointed Virinya Maytheepattanachat (centre) as the Director of Marketing Communications. A graduate of Thammasat University, with M.A. in Mass Communications and Administration, Bangkok, she has extensively worked in the Public Relations and Communications field with luxury properties for the past eight years. Maytheepattanachat began her hotel career with Novotel Bangkok on Siam Square, Bangkok, rising to the position of Public Relations Manager. She subsequently expanded her experience at the former Marriott Resorts & Spa Bangkok-Pattaya-Hua Hin, where she was Assistant Cluster Public Relations Manager. Prior to joining Sofitel Bangkok Sukhumvit, she was later promoted as Director of Marketing Communications of Sofitel Bangkok Silom in 2010.

Anthony Slewka (right) has been designated the position of Director of Sales and Marketing. Slewka is a Canadian national with many years of experience in Sales and Marketing positions. In November 2008, he was promoted as Regional Director of Sales for Sofitel South East Asia & India based in Bangkok. He will be responsible for overseeing all sales and marketing activities for the property, whilst continuing to hold the position of Regional Director of Sales for Sofitel South East Asia & India. He will drive sales revenue, establish a reputation for Sofitel Bangkok Sukhumvit as top corporate and leisure destination hotel and increase the profile of the hotel both regionally and nationally. He will play a major role in spearheading and steering the hotel in all markets.

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let’s talk

Organising MICE Zelam Chaubal Director Kesari Tours Did you see a rise in MICE/business tourism in 2010-2011? What do you think will 2012 be like?

Definitely, by 30–40 per cent. Except for the recession years of 2008-2009 there’s been a growth in every organisation and we are expecting at least 30 per cent growth in 2012 as well.

Can you identify a particular sector/industry which is seeing more of MICE travel?

There’s the insurance, health care, auto & agro sectors. Actually, all network and chain businesses for instance Amway, are growing well. Conferences and conventions are attracting larger numbers and hence adding to MICE share in the pie. Take for instance the Rotary Convention. They’re expecting 15,000 people in Thailand this year, of which we’re handling over 250.

Which are the most popular domestic and international destinations?

For domestic destinations, the more internationally recognized ones like Goa, Udaipur, Jaipur, Kerala are popular. Pune is a new destination that is coming up now. In the international segment there’s Thailand, more and more people want to see the ‘Rest of Thailand’ now. There’s also Malaysia, Singapore & Indonesia. For corporate with larger pockets Amsterdam, London and Paris are also popular.

How involved is a client when it comes to designing an event?

In the MICE segment, if you view the corporate side every dealer is a guest, or top management. So yes, each and every detail is mapped out by the client. And from our side, the corporate is our client and their event is our responsibility. I’d say, ‘They care and we take care’.

Describe the involvement of your company when you get over with the responsibility of organising a MICE tour.

Like I said earlier all the details are provided to us by the corporate house and we execute them. Whether its advice for the season, venue, budget, hotel or organising sightseeing, gala dinners or taking care of ground arrangements etc. We do it all.

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Do you use an event management company which executes the meeting/conference or is it done ‘in-house’?

Yes, sometimes we outsource. In special cases if corporates define a particular company they share a relationship with, we use them too.

Have you had to deal with any kind of emergency situations?

Of course, while conducting MICE it’s always a 24x7 ordeal. Though pre-planned there are always hiccups. I remember this one group that we took to Malaysia and one of the flights from South India didn’t take off. All the arrangements had been made for a 2 day trip and we were grasping at straws to redo bookings and the gala dinner preparations.

Thankfully, we were able to extend their trip by a day and everything fell into place. But not before a few hair raising conversations and frantic finger work outs.

Do you organise more incentive trips or meetings and conferences?

There is more incentive trend in India.

Can you talk to us about any memorable MICE tour that you have organised? What makes it so special?

We managed a group of 550 people for TATA AIG where we handled all ground arrangements for the first time. From picking up people from remote locations and bringing them to the metros to arranging their hotels and airport pick-ups and drops. We executed it flawlessly, despite a shortage of manpower and I’d have to thank my team for managing the show.

Have you had to go out of your way to fulfill unique demands of a MICE group?

Accomplishing a perfect experience for MICE is unique in itself, you have just three days to make a favourable impression whether it’s the corporate working to create that experience for its management and clients or us for our clients. It’s a cycle that we need to work on continuously. Our motto is, ‘Get it done’.

events events Event

Venue

City

Date

ITB Berlin

Berlin Exhibition Grounds

Berlin, Germany

Mar 7-11, 2012

European Meetings Industry Fair

Tour & Taxis

Brussels, Belgium

Mar 13 & 14, 2012

MITT – Moscow International ExhibitionTravel & Tourism

Expo Centre

Moscow, Russia

Mar 21-24, 2012

Asian Conference Summit and Awards

Suntec Singapore convention and Exhibition Centre

Singapore

Mar 27 & 28, 2012

Pacific Asia Indigenous Tourism Conference

Darwin Convention Centre

Darwin, Australia

Mar 28-30, 2012

MICE International Trade Market

Lugano Exhibition Centre

Lugano, Switzerland

Mar 29 & 30, 2012

GITB – Great India Travel Bazaar

BM Birla Convention Centre

Jaipur, Rajasthan

Apr 15-17, 2012

Arabian Travel Mart

Dubai International Convention and Exhibition Centre

Dubai, UAE

Apr 30-May 3, 2012

Middle East Event Show

Dubai International Convention and Exhibition Centre

Dubai, UAE

May 1-3, 2012

INDABA

ICC Durban

Durban, Africa

May 12-15, 2012

IMEX 2012

Messe Frankfurt

Frankfurt, Germany

May 22-24, 2012

ILTM Asia – Global Luxury Travel Products and Services

Shanghai Exhibition Centre

Shanghai, China

June 4-7, 2012

Business Travel Market

ExCeL

London, UK

June 13 & 14, 2012

ITE MICE 2012

Hong Kong Convention & Exhibition Centre

Hong Kong

June 14-17, 2012

AIBTM

Baltimore Convention Centre

Baltimore, US

June 19-21, 2012

Reaches out to over

500,000

Corporate Clients & Travel Specialists Available at T3 Airport lounge

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Postal Registration No.:DL(ND)/6150/2011-12-13 WPP No.:U(C)-305/2011-13 for Posting on 29th-30th of Advance Month at New Delhi P.S.O. Date of Publication:22/02/2012, RNI No.:DELENG/2010/34144