Middleeast travtalk july 2013

A DDP PUBLICATION

Pages: 12

ddppl.com

travtalkmiddleeast.com

Vol. IX No. 7; July 2013

Online sphere: Sky is the limit ............................................................................04 US$13bn boost for Kuwait ..................................................................................10 Leading the way in Europe ..................................................................................12

Festive treats on offer It’s the Holy Month of Ramadan, a significant interlude in the Islamic calendar. Coinciding with the summer months and Dubai Summer Surprises, it’s a gala time not only for hotels, but also Tourism Boards and airlines who come up with special prices and value-added benefits.

S U S M I TA G H O S H

F

amilies travelling to Dubai this summer are in for a treat as the leading Dubai hotels have launched a free-stay offer with complimentary meals for children below 12 as part of the ‘Summer is Dubai’ campaign. To be held from June 7 - September 7, 2013, the campaign aims to attract millions of visitors to the Emirate. It’s to demonstrate

Leisure First Package for Summer 2013.

“The Package provides complimentary buffet breakfast at Abu Dhabi’s International Restaurant, Rosewater, late checkout till 16:00hrs and 10 per cent discount on all spa treatments at the hotel’s Talise Spa. In addition, guests also receive complimentary access to Abu Dhabi’s tallest visitor attraction, the Observation Deck at

Doris Greif

Ayman Ashor

General Manager Jumeirah At Etihad Towers

General Manager Tilal Liwa Hotel

Guests will also receive free access to Abu Dhabi’s tallest visitor attraction, the Observation Deck at 360 the extensive leisure and tourism offer of Dubai, showcasing the city as a summer destination, with its worldclass infrastructure, hasslefree entry to the country and ease of transportation.

Jumeirah at Etihad Towers has launched ‘Elegance & Exhilaration’ elements to the value-added

Children between 6-11 years get 50 per cent discounted rates on Iftar buffet and Sohour

360. It provides a 360-degree panoramic view of Abu Dhabi’s cityscape, Deira Corniche and the Arabian Gulf from luxury interiors 300 mt above the capital,” informed Doris Greif, General Manager, Jumeirah At Etihad Towers. “Furthermore, the summer ‘Exhilaration’ elements include Abu Dhabi’s

family attractions with complimentary shuttle services to and from the new Yas Waterworld and to and from Yas Island’s Ferrari World,” she added.

Tilal Liwa Hotel designed festive packages to treat guests with unforgettable Ramadan memories.

“We have attractive Ramadan packages on room stay, the rates starting from AED399 on weekends and AED499 in

Dr Ali Kasapbashi Group General Manager Bin Majid Group

The four hotels in Ras Al Khaimah will offer an ideal setting for guests to break their fast weekdays. During Ramadan, valid from July 9 - August 6, the room packages include Sohour or breakfast for two adults and two children below 12 years. Children between 6-11 years get 50 per cent discount on Iftar buffet and Sohour,” explained Ayman Ashor, General Manager, Tilal Liwa Hotel.

Bin Majid Hotels & Resorts celebrates the traditional flavours of the Holy Month of Ramadan with the traditional Arabian hospitality. Dr Ali Kasapbashi, Group General Manager, Bin Majid Group expressed, “During the Holy Month, the four hotels of Bin Majid Hotels & Resorts in Ras Al Khaimah will offer the ideal setting for guests to break their fast. The welcoming delicacies of an Iftar buffet will be at the main restaurants of Beach Resort, Beach Hotel, Acacia and Mangrove from sunset till 11pm. It will also offer a host of traditional Arabic and international cuisine, starting from AED65 per person.”

During Ramadan, onebedroom suite of Ramada Downtown Dubai will be AED499/per night, or discounted rates of AED1,995 for a five-night stay. “For bigger families, the rate of twobedroom suites will be AED1,499/ per night, or AED6,495/ for a five-night stay. The rates are inclusive of breakfast or Sohour for guests who are fasting,” mentioned Wael EL Behi, Executive Assistant Manager, Ramada Downtown Dubai.

TI’ME Hotels has revealed details of its Ramadan season promotions with Iftar experience on offer at both its TI’ME Oak Hotel & Suites and TI’ME Grand Plaza Hotel properties in Dubai.

“We want to capture the spirit of the season and our expert team of chefs has created a dining experience that celebrates the authentic flavours of the region and encourages diners to mingle and share the sense of social camaraderie that is synonymous with Ramadan,” said Thomas Ressopoulos, Vice Contd. on page 6

Sharjah activates China market China is presently the fastest growing tourism market in the world. Hence, the Emirate seeks to tap this most promising market.

T T B U R E AU

R

epresenting government entities and travel & tourism industry players, the Sharjah delegation participated in the Beijing International Tourism Exhibition (BITE) 2013, for the eighth year, which took place from June 21–23, 2013 in the Chinese capital.

"Our objective is to make the most of the growing Chinese and Asian interest in Sharjah and to benefit from the immense potential of the fast burgeoning Chinese and Asian tourism market," said Mohamed Ali Al Noman, Chairman, Sharjah Commerce and Tourism Development Authority (SCTDA). He pointed out that with more than 20 million tourists a year, a figure that is projected to cross 100 million by 2020, today China is easily the biggest tourism market in the world.

"We need to do more with the active participation of public and private sector in the tourism & hospitality industry, invite more international tourists and investors from China and Asia in general," said the SCTDA Chairman.

The number of Asian visitors to Sharjah in 2012, including the Chinese, stood at 227,554 representing 13 per cent of the Emirate's total tourist population. In Q1 2013, this has become 14 per cent of Sharjah's total share of tourists.

The Authority will showcase the celebrated

Mohamed Ali Al Noman Chairman, Sharjah Commerce and Tourism Development Authority

Our objective is to make the most of the growing Chinese and Asian interest in Sharjah Cultural Capital of the Arab and Islamic World at the Beijing exhibition from a distinctly designed platform, which has repeatedly received the Best Exhibitor Award for its design. The SCTDA also has a dedicated Chinese language website to cater to this growing tourism market.

BITE (Beijing International Tourism Expo) 2012, the 3-day mega tourism event attracted more than 900 exhibitors, 43,000 trade visitors from 80 countries. It showcased destinations, tourism attractions, travel packages, products and services. BITE 2013 has appeared as an influential platform for tourism networking and business transactions.

NTO FOREIGN EXCHANGE DIRHAM VALUE

(Subject to variation) Country

Currency

(As on 19-06-2013)

CN Buy

CN Sell

USA ..........................USD ................3.653..............3.685 UK ............................GBP ..............5.4985............5.7119 Egypt ........................EGP ................0.605..............0.711 Euro ..........................EUR ..............4.8147............5.0100

A developing market for Maldives Maldives has hosted the World Travel Awards 2013, Indian Ocean category - for the first time, and is readying to host the World Tourism Day on September 27, 2013, whose theme is aptly ‘Water and Tourism: Protecting our Common Future’; two landmark events for the island nation.

Canada......................CAD ..............3.5543............3.6890 Bahrain ....................BHD ..............9.5739............9.9137 Oman ........................OMR................9.405............9.6512 Kuwait ......................KWD............12.7686..........13.2257 Saudi Arabia ............SAR ..............0.9625............0.9972 Qatar ........................QAR ..............0.9944............1.0209 Australia ..................AUD ..............3.4360............3.5682 Japan ........................JPY................0.3895............0.0397 Philippines ................PHP ..............0.0835............0.0858 Singapore..................SGD ..............2.8598............2.9865 India ........................INR................0.0613............0.0635 Pakistan ....................PKR ..............0.0365............0.0376 Bangladesh ..............BDT ..............0.0460..............0.048 Sri Lanka ..................LKR ..............0.0280............0.0290 Nepal ........................NPR ..................0.05..............0.056 Morocco ....................MAD................0.405..............0.525 Switzerland ..............CHF ..............3.9042............4.0712 South Africa ..............ZAR ................0.485..............0.553

T T B U R E AU

T

he country, celebrating 40 years of tourism, presently has 108 exclusive resorts, 19 hotels, 81 guest houses and 160 safari vessels/live-aboards, all of which constitute a multi-billion dollar industry.

Tourism is Maldives’ biggest revenue earner, contributing approximately 35 per cent to the nation’s GDP, with over 950,000 visitors in 2012.

“This corresponds 4 per cent increase in tourism receipts vis-à-vis figures for 2012,” said Ahmed Adeeb Abdul Gafoor, Minister of Tourism, Arts and Culture, Republic of Maldives.

Announcing Maldives’ target for 2013 to be over one million, the Minister said the country is getting ready to launch its fourth Tourism Master Plan, which will decide the course of development of

Ahmed Adeeb Abdul Gafoor Minister of Tourism, Arts and Culture Republic of Maldives

While tourists come mainly from China, Europe and India (54,000), the Middle East with 17,000, is a fast growing market

the tourism sector during the next five years.

nestles in the Indian Ocean as a world-class destination.

The airport infrastructure of Maldives gives the industry a further boost and on fast-track. Two international airports were opened in February in the north and central regions of the country, bringing the number of international airports to four. In addition, three new domestic airports were commissioned, bringing the number of domestic airports to five.

Travel agents, both foreign and local, are “integral members of our team,” he added. They make their presence felt at all major B2B exhibitions with special emphasis being accorded to such events in China that has been sending the largest number of tourists to the country (250,000 in 2012). FAM trips are a regular feature, besides, a hectic B2B meeting schedule, orientation and education which are imparted to tour operators, resource and travel agents on how to exhibit and promote the country’s tourism, part of the strategy to take the tourism industry to new heights.

“While tourism arrivals come mainly from China, Europe and India (54,000), the Middle East with 17,000, is a fast developing market.

Their royal families add much value than mere numbers,” the Minister stressed.

The Minister underlined the importance of the travel trade, accounting for 25 per cent of tourism revenue in promoting the nation, which

Revenue Source Tourism is Maldives’ biggest revenue earner, contributing nearly 35 per cent to the nation’s GDP

GUEST COLUMN EDITORIAL Ramadan, summer tourism on a roll

T

he summer months are traditionally the time for UAE residents and tourists to stay away, but summertime promotions are now luring more tourists. Add to this, the Holy Month of Ramadan coinciding with the summer months. Ramadan is a significant month in the Islamic calendar and in Dubai, the period is marked by a host of Ramadanrelated activities.

Air ticket prices have been rising by around 15 per cent compared to previous months this summer. The flight ticket prices may drop during the Holy Month of Ramadan in the UAE. As industry experts point out, after Ramadan, the peak season will return as people prepare to travel back to their countries in time for the start of the academic year.

SummerFest Abu Dhabi, an upgrade of the Emirate's annual summer promotion, is now a 52-day festival spanning the Holy Month of Ramadan, Eid Al Fitr and EidFest celebrations.

A major airline has revealed that it will operate nearly 60 extra flights for pilgrims travelling to Saudi Arabia during Ramadan. An additional 42 services will operate to Jeddah from July 5 - August 16, while 17 extra flights will operate to Madinah from July 16-31.

The Gulf sector is on the whole, witnessing dynamic activity. The Qatar Tourism Authority has announced the launch of the 'Eid Festivals'. The 'Eid Festivals' will revolve around a familyfriendly hub of edutainment activities, world-class shows and exciting international performances taking place throughout Doha and Al Khor.

Online sphere: Sky is the limit Laptops, tablets and smartphones represent the region’s travel and tourism industry, what rigs and drills meant to its oil & gas sector. Both are tools needed to gain revenue. However, while the lifespan of rigs and drills are limited, the scope of our evolving digital tools is virtually limitless.

I

n a region where the persistent theme is economic diversification, this represents a highly exciting business opportunity, especially for the travel & tourism industry. The region’s leisure travellers are increasingly turning to electronic devices to research the most attractive deals to match their budgets. This trend

the internet and a valid bank card, the modern traveller has the freedom to design his own travel plans. One can choose from numerous carriers operating across the world, as flying becomes more affordable.

And think of the time and effort saved by welldesigned, interactive web-

Global ambitions of the Middle East travel & tourism industry will be realised in the online sphere Antoine Medawar

Vice President, Middle East and North Africa Amadeus

towards creating and managing their own journeys is only set to strengthen, as more than half of the world’s population is estimated to gain internet access by 2013.

sites that cater to passenger needs. Starting from planning the itinerary, to choosing the hotel, in-flight cuisine and electronic boarding passes.

That online channel are fast changing the way customers shop is reflected in the projected size of global e-commerce sales in 2013, approximately US$1.25 trillion. This is good news for the travel & tourism sector, as it figures among those industries that are naturally positioned to benefit from evolving online trends.

Moreover ICT continues to evolve, becoming more integrated, faster and cheaper.

For the industry too, investing in the online sphere has yielded benefits, albeit in a less direct way. The creation and maintenance of online platforms like websites and apps, complementing them through investment in the latest technology and resources involves considerable capital expenditure. The up side is that online platforms allow travel providers and sellers to directly offer an end-to-end travel experience to their customers.

This progress is surely a good thing that presents a win-win scenario for both the consumer and the industry.

For the consumer, it brings the power of choice. Armed with a device connected to

Most importantly, these industry players are to proactively plan and execute effective online and social media strategies, enabling them to directly communicate with their audiences on a wide

: : : : : : : : : :

SanJeet Sumeera Bahl Deepa Sethi Susmita Ghosh Archana Sharma Ramya J.S. D’Rozario Ruchi Sinha / NN Misra Geetika Pathak Ashok Rana Anil Kharbanda

Durga Das Publications Private Limited Printed at System Graphics India Pvt. Ltd. A-1, Naraina Industrial Area, Phase-I, New Delhi - 28 India

While the Middle East, particularly in the UAE and Qatar, has shown commendable resolve in setting industry benchmarks by catering to the needs of the modern traveller, it is argued that the region’s online travel sector still lacks the maturity of its Western counterparts.

Industry players and traditional travel agents have realised the importance of evolving, but not all have been able to master a strategy to succeed online. This may be attributed to a number of reasons like lack of know-how, an incorrect assessment of ROI or an absence of the right technology. Many local travel agency models have not reached the level of sophistication needed to pierce a market dominated by more established players like Booking.com, Expedia, Makemytrip and Cleartrip.

The building of a robust travel & tourism sector that contributes heavily to the region’s GDP has been a key component enshrined in the economic diversification poli-

Whatever the strategy adopted, astute airlines, hotels and travel agents will assure their success by continuous development and upkeep of innovative online platforms that serve an ever-growing base of happy clients.

Moreover, as electronic ability and technology scale new heights, the industry will be empowered to anticipate and match customer expectations in the e-world. If the Middle East is to become a global travel hub, it will need to float ground-breaking ideas in the online sphere. With a proud history of performance and endurance, there is every reason to believe that they shall succeed in staying ahead of the curve.

Antoine Medawar, Vice President, Middle East and North Africa, Amadeus

Emaar Hospitality Group, the hospitality and leisure subsidiary of Emaar Properties PJSC, launched Vida Hotels and Resorts for the new generation of business executives, entrepreneurs and leisure travellers.

The first branded outlet in the hotel chain is set to open in Downtown Dubai, offering 156 rooms. Mohamed Alabbar, Chairman, Emaar Properties said, “With the introduction of Vida Hotels and Resorts, we are creating a brand new concept in inspired living, elegant yet simple, and a new urban hub for the discerning traveller.”

Offices: TRAVTALK is published

by SanJeet on behalf of

In our own region, technology adoption rates have far surpassed expectations over the past decade and the online travel sector has witnessed exponential growth.

In fact, a recent study by Global Travel Market Research firm PhoCusWright indicates that regional online sales jumped 25 per cent to almost US$8 billion in 2011.

cies of most GCC governments. What is important is to educate the industry on the most suitable methodology to adapt their business models as well as develop and follow through on solid strategies that will ensure customer loyalty and revenue generation.

Catering to a new breed of professionals

Outbound travel costs are already at least 10-30 per cent higher than summer last year. What is reassuring the tourism industry is that strong demand for air travel is consistent with the region’s improving business conditions.

Publisher Director Editor Assistant Editor (ME) Desk Editor Sub Editor Design Manager Advertising Circulation Manager Manager Production

range of relevant topics, thus marshaling a solid base of brand loyalists. This, in itself, is the most desirable goal for any business, considering the current increasingly competitive business environment.

DELHI: 72, Todarmal Road, New Delhi - 110 001 Ph.: +91-11-23710793, 23716318 Fax: +91-11-23351503 E-mail: travtalk@ddppl.com MUMBAI: 504, Marine Chambers, 43, New Marine Lines, Opp. SNDT College, Mumbai - 400 020, India Ph.: +91-22-22070129; 22070130, Fax: +91-22-22070131, E-mail: mumbai@ddppl.com UAE : Z1-02, P.O. Box 9348, Saif Zone, Sharjah, UAE Ph.: +971 6 5528954 Fax: +971 6 5528956 E-mail: uae@ddppl.com

TRAVTALK is a publication of Durga Das Publications Private Limited.

All information in TRAVTALK is derived from sources, which we consider reliable and a sincere effort is made to report accurate information. It is passed on to our readers without any responsibility on our part. The publisher regret that he cannot accept liability for errors and omissions contained in this publication, however caused. Similarly, opinions/views expressed by third parties in abstract and/or in interviews are not necessarily shared by TRAVTALK. However, we wish to advice our readers that one or more recognised authorities may hold different views than those reported. Material used in this publication is intended for information purpose only. Readers are advised to seek specific

advice before acting on information contained in this publication which is provided for general use, and may not be appropriate for the readers’ particular circumstances. Contents of this publication are copyright. No part of TRAVTALK or any part of the contents thereof may be reproduced, stored in retrieval system or transmitted in any form without the permission of the publication in writing. The same rule applies when there is a copyright or the article is taken from another publication. An exemption is hereby granted for the extracts used for the purpose of fair review, provided two copies of the same publication are sent to us for our records. Publications reproducing material either in part or in whole, without permission could face legal action.

The publisher assumes no responsibility for returning any material solicited or unsolicited nor is he responsible for material lost or damaged.

This publication is not meant to be an endorsement of any specific product or services offered. The publisher reserves the right to refuse, withdraw, amend or otherwise deal with all advertisements without explanation.

All advertisements must comply with the Indian and International Advertisements Code. The publisher will not be liable for any damage or loss caused by delayed publication, error or failure of an advertisement to appear.

HOTELS

JULY, 2013

TRAVTALK

5

Healthy growth for Centro Yas: Experience the fun Centro Barsha, Dubai, remains a top draw for business travellers, affording its patrons convenience along with comfort. The growth in the first five months in 2013 is at a robust 15 per cent as compared to the previous year.

S U S M I TA G H O S H

W

ith all the apparent emphasis on pampering its niche market of business travellers, Centro Barsha, Dubai launched in

Eleni Tsolakou, General Manager, Centro Barsha, Dubai, asserted,

“A predominant slice of our business comes from the budget-conscious business travellers.

Loyalty to the Rotana brand from this discerning segment of the market continues unabated, as we’ve been known to be uncompromising on delivering 5-star coziness and panache, a hallmark of the Rotana brand.”

Eleni Tsolakou General Manager Centro Barsha, Dubai

June 2010 with 243 rooms, is looking up leisure too. Most of the hotel’s guests from the leisure segment are arrivals from the GCC countries, the UAE and lots of them flying in from the USA, UK and Germany.

She further added, “However, arrivals in 2011 started picking up and 2012 was even better. The hotel registered a 20 per cent growth in 2012 over 2011. So far, for the first five months in 2013, growth is at a healthy 15 per cent as compared to the corresponding period last year.”

Travel agents procure for the hotel 20-25 per cent of its business. “We have an area sales office to handle travel trade. We have familiarisation trips organised for agents from various countries like the UK, Germany, and others. The Rotana’s Awards ceremony and orientation programmes are ways of nurturing the continuing relationship we enjoy with our travel partners,” she added.

Centro Barsha joined hands with their neighbour DUCTAC (Dubai Community Theatre & Art Centre) in the Mall of the Emirates by becoming the official hospitality partner of DUCTAC’s annual alternative arts platform, MinD (Made in Dubai), held from March 6 - April, 10, 2013.

The objective of this association was to a make positive contribution to society.

Accor unveils Pullman rejig In response to the expectations of the ‘new generation’ of seasoned travellers, Accor has unveiled Pullman’s new positioning as part of a global move. It aimed at offering guests a distinctly new hotel experience. alism that is at the core of Pullman’s DNA, fashion designer Martine Sitbon’s collection of attires for the Pullman teams reflects the brand’s desire to combine professionalism with style.

T T B U R E AU

A

ccor, the world's leading hotel operator and market leader in Europe, by way of redefining its brand portfolio traditionally comprising midscale economy hotels, is now accelerating expansion of its network of hotels in the upscale segment. Pullman is a part of this segment, along with Sofitel, MGallery and Grand Mercure.

After the re-establishment of Pullman in 2007, its identity and service offering are being overhauled to make it a unique brand in a highly competitive segment.

“It will serve as a key lever to help Accor fulfil its ambitions in the upscale and luxury segment,” explained Yann Caillère, CEO, Accor. A new way to welcome guests and provide them an enjoyable hotel experience is Pullman’s extrapolation of its motto, ‘Work hard, Play hard’,

Yann Caillère CEO Accor

summarised by the term ‘Bleisure’, a contraction of the words ‘Business’ and ‘Leisure’.

Style, contemporary art and design are at the core of Pullman’s new identity.

Famous designers have been commissioned to create iconic objects that link its hotels around the world, features that are aimed to stimulate creativity and revisit hotel codes.

Besides, starting and displaying across its hotels a collection of contemporary art symbolising multi-cultur-

In terms of reinvented Food & Beverage offer, the Pullman hotel and restaurants spur interaction and discovery. These are places brimming with round-the-clock food and unique concepts through signature services like ‘Tapestry by Pullman’ for friendly after-work gatherings and ‘Tea Deli by Pullman’. When it comes to the modern traveller’s need for a high-speed, mobile, intuitive and safe digital experience, Connectivity by Pullman is a concept available throughout each hotel.

Brand Revamp After the re-establishment of Pullman in 2007, its identity and service offering are being overhauled to make it a unique brand in a highly competitive segment

Home to world-class attractions like Ferrari World Abu Dhabi, Yas Marina Circuit, Yas Waterworld, Yas Links, Yas Marina, Yas Viceroy, besides others; Yas Island is becoming the region’s visitors’ most desired address.

T T B U R E AU

W

hether it’s a business trip, a vacation, or a quick getaway, it is rare that one visits just one attraction.

Rather it is a combination of attractions and the connectivity between each, which greatly enhances the overall experience, according to Karim El Guanaini, Vice-President, Yas Island Destination Management.

“With more attractions being developed, each of the stakeholders recognise the importance of reinforcing Yas Island as an all encompassed destination,” he said.

Island-wide products have been developed, like the recently-launched Yas Flow League sessions by Yas Waterworld, where members receive training within a programme to hone their underwater skills.

“While TCA’s (Tourism & Culture Authority’s) overseas offices concentrate on our international presence in various markets we’re working with, at the regional level, we are either individually promoting ourselves directly or through

and business segments of the market,” he further said.

The year 2012 was successful thanks to the water park and the beach.

With plans under way for the Yas Marina expansion project and the Yas Mall opening

Yas Island’s travel trade partners’ marketing efforts are in overdrive, targetting both leisure and business segments Karim El Guanaini Vice-President, Yas Island Destination Management TCA. However, locally we work with DMCs (Destination Management Companies),” he added.

“Yas Island’s travel trade partners’ marketing efforts are in overdrive, targetting both the leisure

scheduled for 2014, the island’s position of becoming the region’s most desired business and leisure address is a certainty. This Ramadan, guests are invited to break their fast while celebrating a string of family-focussed Iftar promotions.

6

COVER STORY

TRAVTALK JULY, 2013

Special prices lure tourists this Ramadan Contd. from page 1

President, Sales & Marketing, TI’ME Hotels Management.

“Our guests are also invited to enjoy a relaxing evening post-Iftar in the authentic ‘majlis’ setting of the Queen of Sheba lounge at TI’ME Oak Hotel & Suites,” he added.

“Orchid Restaurant offers Iftar buffet for only AED99/ per person offering 20 per cent discount on the Iftar buffet for the first 10 days of Ramadan, as well as AED20/ discount coupon, which can be used on the next visit. For fasting guests who are staying in the property, Ramada Hotel and Suites Ajman prepares an exclusive set menu for Sohour for AED45/ per person, available via room service,” said Iftikhar Hamdani, General Manager, Ramada Hotel & Suites Ajman.

Airlines and Tourism Boards have also come up with various value-added benefits. Emirates Airlines will operate nearly 60 extra flights to assist pilgrims travelling to Saudi Arabia Ramadan. An additional 42 services will operate to

Thomas Ressopoulos

Wael EL Behi

Vice President, Sales & Marketing TI’ME Hotels Management

Executive Assistant Manager Ramada Downtown Dubai

Our chefs have created a dining experience that offers authentic flavours Jeddah from July 5 till August 16. An extra 17 flights will operate to Medina from July 16 - 31.“During Umrah, we are happy to facilitate travel arrangements for pilgrims during their special journey, through our services

Our guests can enjoy a relaxing evening postIftar in an authentic ‘majlis’ setting in the air and on the ground,” emphasised Sheikh Majid Al Mualla, Senior Vice President, Commercial Operations, Gulf, Middle East & Iran, Emirates Airlines.

“SummerFest Abu Dhabi, an upgrade of the Emirate's

Iftikhar Hamdani

Sheikh Majid Al Mualla

General Manager Ramada Hotel & Suites Ajman

Mubarak Al Nuaimi

Senior Vice President, Commercial Operations, Gulf, Middle East & Iran, Emirates Airlines

Director Promotions & Overseas Offices, TCA Abu Dhabi

For fasting guests, we offer a special set menu for Sohour for AED45/ per person annual summer promotion, has been expanded into a 52day extravaganza, from June 27 - August 17. It will revolve around the Holy Month of Ramadan, Eid Al Fitr and the destination's traditional EidFest celebrations,” stated

During Umrah, we are happy to offer travel arrangements for pilgrims during their journey Mubarak Al Nuaimi, Director Promotions & Overseas Offices, TCA Abu Dhabi.

Following certain conditions, guests can get free tickets to Ferrari World Abu Dhabi theme park and Yas Waterworld.

Our top sellers can win trips to November’s F1 Etihad Airways Abu Dhabi Grand Prix “The special offers will be distributed by wholesalers, GCC agents and hotel websites.Our top sellers stand the chance of winning trips to November’s F1 Etihad Airways Abu Dhabi Grand Prix,” he concluded.

80 UAE agents get glimpse of new products

Emirates starts second An interactive session, hosted by Cathay Pacific Airways and Hong Kong Tourism Board, flight to the for over 80 UAE travel professionals, was aimed at increasing awareness of the Airline’s Philippines products and services and promoting its home city, Hong Kong as well.

S U S M I TA G H O S H

T

he four-hour course, jointly hosted by Cathay Pacific Airways and Hong Kong Tourism Board, held recently at the Traders Hotel, saw participants learning about the Airline’s new prod-

Also in the spotlight was Cathay Pacific Group’s route expansion and strong connectivity in Asia and Mainland China. Besides, the session reiterated the Group’s vast international network and its assurance to facilitate smooth connectivity to different parts of the world. Hong Kong, also known as ‘Asia’s world city’, was presented as a world-class tourist destination, especially for families.

The Cathay Pacific Group has been working hard – in tandem with its sister airline, Brian Yuen, Country Manager - UAE & Oman, Dragonair - to Cathay Pacific with Vanessa Barker, Account develop its Manager, Hong Kong Tourism Board Asia and Mainland China network as ucts, including its Business well as increase frequencies Class cabin and the to other international destinewly-introduced Premium nations like Zhengzhou, Economy Class seats.

Wenzhou, Yangon and Da Nang. These are some of the latest destinations launched by the group since the beginning of 2013.

Brian Yuen, Country Manager - UAE & Oman,

passengers fancying a seamless connection. Besides, with the city having a lot to offer for transit passengers, different lengths of stay in the city are options for them,” he added.

With the city having a lot to offer for transit passengers, different lengths of stay are an option

The workshop was an opportunity to educate agents on how to sell the destination

Brian Yuen

Vanessa Barker

Country Manager UAE & Oman, Cathay Pacific

Account Manager, Hong Kong Tourism Board

Cathay Pacific, emphasised the Airline’s commitment to make available to the Middle East market the best new product combination, besides a comprehensive network and frequency. “Hong Kong,” he pointed out, “was an ideal hub and stopover point for

Also, high on priority for the Hong Kong Tourism Board was to change the hitherto-held perception by a majority of the travel industry of Hong Kong being predominantly a corporate travel destination, stated Vanessa Barker, Account Manager,

Hong Kong Tourism Board.

She said, “The East meets West destination had so much more to offer to the leisure market, especially for families and Arab travellers from the Middle East. The workshop was a great opportunity for the Hong Kong Tourism Board to educate the agents on how most effectively to sell the destination to this audience,” Barker said.

The Tourism Board was impressed with the qualitative and quantitative turnout and looks forward to future collaborations with Cathay Pacific. Games and quizzes brightened up the proceedings for attendees.

Highlights High on priority was to change the perception by a majority of the travel industry of Hong Kong being a corporate travel destination In the spotlight was Cathay Pacific Group’s route expansion and strong connectivity in Asia and Mainland China

On October 1, Dubaibased Emirates Airlines (EK), will commence its daily direct flights to the Clark International Airport, located 80 km northwest of Manila in Pampanga province. The new gateway is the second in the Philippines for the Airline.

The present administration is developing tourism clusters to attract more expatriates and overseas Filipinos to visit the Philippines.

In the UAE recently, Benito Bengzon Jr., Assistant Secretary, the Philippines’ Department of Tourism (DoT) - Market Development Group said this is among the thrusts of Manila in promoting the country as a world tourism destination. It will help decongest the Ninoy Aquino International Airport in Metro Manila.

Moreover, according to Rajesh Krishnan, Marketing Manager, Al Rais Travel, the ‘It’s More Fun in the Philippines’ campaign slogan has stirred interest among the Indian nationals in the UAE, who are keen on visiting the country.

8

TRAVTALK JULY, 2013

FAMILY ALBUM

KSA Roadshow gains incredible response The Ministry of Tourism, Government of India held India Tourism Roadshows in Saudi Arabia through the India Tourism Office, Dubai with the Embassy of India, Riyadh and Consulate General of India, Jeddah. The roadshow was held in Jeddah on May 19, in Riyadh on May 21 and in Dammam on May 22.

It’s an effort made to update the Saudi Arabian tourism stakeholders about the latest information on Indian tourism policy, destinations and products.

NEWS

JULY, 2013

TRAVTALK

9

A product full of promises Amadeus strikes new deals Travelport recently announced a time and cost-efficient Pointing to its increasing relevance in the UAE and Oman solution that will be a boon for travel agents across the travel markets, Amadeus Gulf strengthens partnerships Middle East and Africa connected to this GDS-provider. with the region’s prominent travel agencies.

T T B U R E AU

T

ravelport Document Producer Plus has been developed using Travelport’s cutting-edge API technology, which allows agents to generate professional, fully

is its completely automated process, which considerably enhances document accuracy and in the process, increases agent efficiency and saves both time and money.

Rabih Saab, President and Managing Director, Middle East and Africa, Travelport informed,

branded travel documentation. It includes itineraries, fare estimates and booking confirmations directly from their Galileo GDS platform.

“A product like Travelport Document Producer Plus gives travel agents a clear advantage.

It facilitates production of accurate, professional and fully branded travel documentation, which is a key part of any travel agent’s business.”

The hallmark of the intuitive Travelport solution

Saab added, “Travelport Document Producer Plus ren-

Rabih Saab President and Managing Director Middle East and Africa Travelport

ders this entire process free of hassles and errors. It thus enables travel agents to deliver professional and comprehensive itineraries within a fraction of the time it has taken to achieve the same results manually and brand it completely to their corporate identity.”

Travelport’s key priority has always been to help their travel agency customers become more efficient and save their time and money. Travelport Document Producer Plus delivers on all these counts, as can be expected from a leading provider of critical transaction processing solutions and data like Travelport.

Features The hallmark of the product is its completely automated process, which enhances document accuracy, increases agent efficiency and saves time and money

Reaching out via Routes RAK International Airport aims at selling the delights of UAE’s winter sun holiday destination as a key exhibitor at the 8th Routes Europe in Budapest, Hungary.

T T B U R E AU

Ras Al Khaimah finds itself on the map of several airlines around the world, we are gearing ourselves for further growth in the coming years.”

R

AK Airport has been attracting several European and Russian carriers to fly to the Northern Emirate of Ras Al Khaimah in the UAE this year.

With a few airlines already committed to bring in their tourists this year, the Airport is expecting to significantly increase its passenger and airline numbers in 2013.

With key decisionmakers in the airline, airport and tourism industries who meet and do business one-onone from route expansion, route performance to future planning; RAK International Airport has strategically used the Routes events to push the message of Ras Al Khaimah further to the rest of the world.

Andrew Gower, CEO, RAK International Airport, informed, “Routes is an ideal platform for us to talk to several airlines around the world, seeking new destinations. RAK has lots to offer both for business and tourism. With 25 per cent year-on-year growth for the Airport and as the Emirate of

Andrew Gower CEO RAK International Airport

With 25 per cent year-on-year growth for the Airport and as the Emirate finds itself on the map of several airlines across the world, we are gearing ourselves for further growth in the coming years

Gower added, "The Routes Forum is an ideal business platform for us to network, discuss and attract airlines to Ras Al Khaimah.

We have already received several expressions of interest from European and Russian airlines to fly into RAK Airport this winter."

The Airport is also participating in Routes Africa to be held in Uganda, Routes CIS, Ukraine and the World Routes Forum in Las Vegas, USA later this year. The Airport had previously participated in Routes India in March 2013.

Perfect Positioning Routes is an ideal platform for us to talk to several airlines around the world With a few airlines already committed to bring in their tourists this year, the Airport is expecting to increase its passenger and airline numbers in 2013

T T B U R E AU

Amadeus commercial organisation responsible for Oman, Bahrain and the UAE, also formalised a new agreement with Mezoon Travel, one of the travel agencies in Oman.

T

he announcement of consolidation of existing bonds comes in the wake of Arabian Travel Market 2013.

Graham Nichols, Managing Director, Amadeus Gulf, said, “The company’s customers were increasingly realising the value of Amadeus’ products and solutions on offer, and importantly their timely customer service.”

He added,

“Many big ticket travel agencies in the region were moving to Amadeus Gulf or committing more of their business to the company as a result of the latter’s clear understanding of their business strategy.

Graham Nichols Managing Director Amadeus Gulf

Accordingly, it will provide them an overall growth-spurring partnership package.”

On June 1, 2013 Amadeus Gulf had announced it had renewed its partnership agreements with some of the region’s leading travel agencies, including Sharjah National Travel and Tourist Agency (SNTTA) and Belhasa Travel, both in the UAE, and the National Travel and Tourism (NTT) in Oman.

Besides, Amadeus Gulf, the

The recent technology consulting workshop hosted

by Amadeus, enabled SNTTA to better understand the value of the services available to them. With a larger share of business committed to Amadeus as per the partnership, SNTTA will be empowered to reinforce its presence as a leading travel seller in the region.

Meanwhile, stronger ties with Amadeus Gulf, Belhasa Travel maintains, will help them benefit from Amadeus’ range of m-commerce and e-commerce products, thus further bolstering its online business.

Omani travel agencies, NTT and Mezoon Travel, will enjoy access to the latter’s vast portfolio of products and services.

10

NTO

TRAVTALK JULY, 2013

US$13bn boost for Kuwait Tapping Saudi tourists Even as high-profile luxury hotels in Kuwait are etching out a new tourism landscape, investments worth US$13 billion are leading to the state’s transportation infrastructure upgrade and driving its tourism sector.

T T B U R E AU

“I

n addition to the government’s investment in various transportation projects, the launch of a slew of entertainment, sports and tourism projects, valued at up to US$460 million is being planned by one of the state’s premier private establishments, Touristic Enterprises

way in boosting Kuwait’s regional status,” Al Ghanim emphasised.

Kuwait’s steady tourism growth over the last decade led to an increase in international tourist arrivals of 13 per cent during 2001-2011, translating into tourism receipts of US$5.3 billion in 2011.

All these high-profile investments would go a long way in boosting Kuwait’s regional status Khaled Al Ghanim Deputy Chairman and Managing Director Kuwait Tourism Co

Co.,” informed Khaled Al Ghanim, Deputy Chairman and Managing Director, Kuwait Tourism Co. “All these high-profile investments, while providing a fillip to the state’s tourism sector, would go a long

Recognising Kuwait’s potential, Alpen Capital estimates growth in CAGR for the hospitality sector at 8.1 per cent over the period 2011–16.

Alpen’s October 2012 GCC Hospitality Industry

Report estimates 2012-13 GDP growth of 3-5 per cent and a strong business travel base. The development of Kuwait’s existing leisure and business infrastructure is set to drive new inbound business, which by 2015 is expected to translate into one million tourist arrivals being welcomed per annum.

Kuwait, which is now midway through its latest five-year tourism plan, has leisure sector growth as its primary focus.

Growth of this vital tourism segment is sought to be supported in the mid to long term by an investment of US$6 billion, to be spent in the expansion of the capital’s airport, with a second terminal planned by 2016.

A new US$7 billion metro system will be operational by 2020. Tourist arrivals are also expected to increase at a CAGR of 4.9 per cent between 2012 and 2022.

The Kingdom of Saudi Arabia, among other countries in the region, is one of the emerging markets for inbound tourism in India. The Ministry of Tourism, Government of India held roadshows in KSA from May 19 - 22, 2013.

S U S M I TA G H O S H

the latest information on Indian tourism policy, destinations and products. All the three events concluded by the giving away of a number of Door Prizes, which included airline tickets, hotel stays and tour packages to various destinations in India,” informed Rustagi.

H

eld in Jeddah on May 19, 2013, in Riyadh on May 21 and in Dammam on May 22, the India Tourism Roadshow in Saudi Arabia received overwhelming response from the members of local tourism & travel industry. It enhanced cooperation in the tourism sector between the two countries.

Vikas Rustagi, Regional Director, (West Asia & Africa), India Tourism, Dubai explained,

“We are making efforts to tap the Saudi tourists who also have great potential for high-end tourism, particularly for the Wellness/Medical and Luxury Travel to India.”

In 2011, around 26,000 Saudi nationals visited India

Vikas Rustagi Regional Director, (West Asia & Africa) India Tourism, Dubai

registering a growth of over 12 per cent over 2010.

The Indian delegation of the roadshow was led by Parvez Dewan, Secretary, Ministry of Tourism, Government of India accompanied by destination managers, tour operators, hoteliers, airlines, State Governments of Jammu & Kashmir and Karnataka from India.

“Through this roadshow, an effort was made to update the Saudi Arabian tourism stakeholders about

Today, India has emerged as a destination for wellness, medical and MICE tourism. The wellness and medical tourism sector has grown by 20 per cent every year. With a number of outstanding hotels and luxury trains, the country has also evolved itself as a luxury destination.

Indian destination management companies are offering door-to-door services to such high-end travellers.

Recently, the Government of India lifted the restriction of two-month gap for entry of foreign nationals, including those from Saudi Arabia, between the two visits on tourist visa.

UK focusses on GCC market Following up Britain's recently launched tourism growth strategy for the GCC region, VisitBritain held a series of meetings with its strategic partners and key market influencers in Saudi Arabia and Qatar.

T T B U R E AU

engage more effectively with our key segments, high spending Arab families and the increasingly important youth market,” she added.

T

ourism is one of the major drivers of the UK economy. In 2012, the nation enjoyed a record year of revenues from this sector where £18.6 billion were introduced into the economy from overseas visitors, of which GCC countries accounted for £1.2 billion.

Patricia Yates, Director of Strategy and Communications, VisitBritain and Sumathi Ramanathan, Regional Manager for Asia Pacific and Middle East met the officials from UK Embassies, British Council, UK Border Agency and UK Trade and Investment and decision-makers in the travel & tourism industry in Riyadh and Doha. It was to obtain inputs on Britain’s new tourism growth strategy launched last April.

A major component of the UK’s new growth strategy involved plans for VisitBritain recognising the immense

Academic Tourism on the rise

Patricia Yates Director of Strategy and Communications VisitBritain

potential for further growth from the GCC, to expand its activities in the region.

“Our priority is to ensure we retain a competitive edge over other destinations around the world,” Yates said.

“With the GCC countries signifying great potential for inbound visits to Britain, a larger network in this region will enable VisitBritain to

Arabian Destinations partners with IQ Education Consultants in promoting educational tours and highschool student packages to the USA, UK, Canada, Switzerland and Russia. The students and their parents met and interacted in the ‘Pre Departure Meet’ held on June 22, 2013 in Dubai.

Moving its regional hub to Dubai will enable VisitBritain to reach Dubai, Abu Dhabi, Riyadh, Jeddah, Kuwait City and Doha. These are the resource markets representing 22 per cent of the total spend from Asia Pacific and Middle East countries.

In line with similar input-gaining consultations conducted in 2012 helped shape the new strategy.

VisitBritain’s recent visit aimed at delivering a more effective strategy in the region by engaging the key decision-makers.

Resource Markets Moving its regional hub to Dubai will enable VisitBritain to reach out to Dubai, Abu Dhabi, Riyadh, Jeddah, Kuwait City and Doha

The Oberoi Group debuts in UAE Oberoi Group The announced the opening of The Oberoi, Dubai on June 11, 2013 and will be the Group’s first property in the UAE. The hotel overlooks the iconic Burj Khalifa, and each of the 252 rooms and suites have floor to ceiling windows.

Located at The Oberoi Centre, The Oberoi is a contemporary luxury hotel that embodies height, light and space. The

hotel enjoys a central location and is a few minutes’ drive from downtown Dubai and the Dubai Mall.

“We are pleased to present The Oberoi, Dubai which offers the highest standards of luxury and hospitality. The opening of the hotel is significant for us,” said P R S Oberoi, Executive Chairman, The Oberoi Group.

Karim Bizid, General Manager, The Oberoi, Dubai added, “With the opening of The Oberoi, Dubai, we offer discerning business and leisure travellers an oasis of tranquility with service which is warm, caring and personalised.” The Oberoi, Dubai will have seamless in-room check in, 24-hour butler and Les Clefs d'Or concierge services.

MOVEMENTS

JULY, 2013

TRAVTALK

11

Kerzner International Dubai

Yas Viceroy Abu Dhabi UAE

Kerzner International Dubai

Mark DeCocinis is the new President and Chief Operating Officer for One&Only Resorts, effective August 1, 2013, as announced by Kerzner International Holdings Limited.

His new responsibilities include leading the strategic development of the One&Only brand. He brings with him over 25 years in the luxury hospitality segment, having held both operational and corporate senior leadership positions.

DeCocinis began his career at The Ritz-Carlton Hotel Company, where he held various leadership positions for over two decades.

Andrew Humphries is the new Regional Vice President and General Manager of Yas Viceroy Abu Dhabi. Having spent 30 years in some of the hotels in the Middle East, Europe and the Caribbean, Humphries will now oversee the operations of Yas Viceroy hotels in the Maldives, Istanbul, Cape Verde as they come online, as well as the new additions to the pipeline in the near future.

Originally from Jamaica, he received his Diploma in Hotel, Catering & Institutional Management from the Bournemouth University in Dorset, UK.

Stephan Killinger has been promoted as the President, Mazagan Beach & Golf Resort. With over 25 years of experience in the hospitality industry, Killinger has worked across the globe. He has held leadership positions for a number of luxury hotel brands, including the Four Seasons, The Peninsula Hotels, and Ritz-Carlton.

His career also includes prior positions within Kerzner International including General Manager of the award-winning One&Only Reethi Rah, Maldives.

Kempinski Hotel Mall of the Emirates Dubai

Nehal Abu Dhabi

Dusit Thani Dubai UAE

Konstantin Zeuke is the new General Manager of Kempinski Hotel Mall of the Emirates. He joins the team from Kempinski Hotel Adriatic Istria in Croatia.

Zeuke spent the early years of his career with Hilton and Marriott in Germany and joined Kempinski in 1998 as Assistant Front Office Manager at the Kempinski Vier Jahrezeiten in Munich, Germany. His 15-year career with Kempinski has taken him around the world to Germany, Kuwait, Croatia and others.

Samer Al Kabalan has been appointed as the new General

Julia Alvaro has been appointed as the new Director of Sales

Manager of Nehal, the first property of Bin Majid Hotels & Resorts in Abu Dhabi. A Syrian national, Kabalan brings more than 17 years of experience in the hospitality industry and has an excellent understanding of the operational and management requirements of running a successful hotel. Kabalan will manage the day-to-day activities of the hotel which will include supervision of the staff across all areas and division, including Food & Beverage, front desk conference, etc.

and Marketing of Dusit Thani Dubai. German-born Alvaro joins the property with almost 20 years of international experience in the tourism & hospitality industry. Previously, she was the Director of Sales and Marketing at Radisson Blu Hotel, Dubai Media City for near five years.

During her career, Alvaro worked for brands across both the UK and UAE, including being an instrumental part in the opening of both The Palace Old Town and Le Meridien Mina Seyahi Beach Resort & Marina.

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi; Traders Hotel, Qaryat Al Beri, Abu Dhabi UAE

Mövenpick Beach Resort Alkhobar Saudi Arabia

Al Bustan Rotana Dubai UAE

Prashant Sharma joins Mövenpick Beach Resort Alkhobar

Slim Zaiane is the new Executive Assistant Manager of Al Bustan Rotana Dubai. Born in Tunisia, Zaiane’s educational background includes a Bachelor's Degree in Hotel and Restaurant Management from Glion Hotel School in Switzerland and a Master’s Degree from the Oxford Brookes University in the United Kingdom. With 15 years of experience, he will now oversee the hotel’s operations whilst utilising the vast experience he gained throughout his career.

Mariana Sousa is the new Director of Communications of Shangri-La Hotel and Traders Hotel at Qaryat Al Beri, Abu Dhabi. She joins the Qaryat Al Beri complex from a luxury property in Lisbon, Portugal where she held a similar position for five years. A Brazilian and Portuguese national, she brings a wealth of Public Relations experience.

as the new Resort Manager. He brings over 18 years of experience in the hospitality industry, having served in various positions in different countries. In his present role, he will play a pivotal role in escalating the revenue and standards of the property. Prior to joining Mövenpick Beach Resort Alkhobar, his most recent position was as the Director of Sales Marketing at Mövenpick Qassim of Saudi Arabia. He started his career with Le Meridien New Delhi.

UAE-based tour company offers trips to Armenia

Offbeatours, a UAE-based tour company, known for introducing one-of-a-kind destination tours, has added tours to Armenia to its offerings. David Butler, Owner, Offbeatours chooses destinations that provide eye-opening and adventurous experiences. Keeping this ethos in mind, five unique trips within Armenia focussing on various aspects of the region, have been recently launched.

12

HIGHLIGHT

TRAVTALK JULY, 2013

Leading the way in Europe Rise in arrivals at Al Bateen British Airways is set to be the 1st European airline to Al Bateen Executive Airport records 21 per cent increase launch the Boeing 787 and Airbus A380 into its fleet. in visiting aircraft traffic in the first four months of 2013 compared to the corresponding period of 2012.

It receives two 787s in June, and an A380 on July 4.

T T B U R E AU

T

he delivery of the new aircraft would open a new chapter in the Airline’s

ordered a total of 12 A380s, 24 787s and six Boeing 777300ERs for delivery over the next four years. Twenty-two of these long-haul aircraft are

Both aircraft types bring to the table major environmental advances, which contribute toward noise and carbon reduction Keith Williams Chief Executive, British Airways history. “British Airways is proud to be leading the way in Europe in operating both the new aircraft types,” said Keith Williams, Chief Executive, British Airways.

“Over the next 12 months, we will take delivery of new long-haul aircraft at an average rate of one every two weeks,” he added.

The second A380 is due to be delivered in September 2013. British Airways has

scheduled to come into the Airline’s fleet by the end of summer 2014.

These deliveries formed the centrepiece of a £5bn investment British Airways was making in new aircraft, smarter cabins, superb lounges and new technologies to make travel more comfortable. “Both aircraft types bring to the table major environmental advances, which contribute toward the

Airline’s ambitious targets for noise and carbon reduction,” he emphasised.

Following their arrival, both aircraft types will begin a complex ‘entry into service’ programme, with pilot and cabin crew training taking place at Manston Airport in Kent, customer service trials at Heathrow and short-haul flying for both aircraft.

Seats on the A380 are currently on sale for travel from October 15 to Los Angeles and from November 15 to Hong Kong.

However, the Airline is advising to hold off booking as the dates of the inaugural services are yet to be announced. The first destinations for the 787s, and the date tickets go on sale, will be unveiled shortly.

Schedule Twenty-two of these longhaul aircraft will join the Airline’s fleet by next year

T T B U R E AU

C

ommercial movements at the dedicated business aviation airport of Abu Dhabi Airports Company (ADAC), including that of based operators, also registered an increase of 3 per cent in the first four months of the year,

movements was clearly indicative of it’s continued success in attracting new business. With new development projects underway, Al Bateen Executive Airport looks forward to expanding its services and welcoming more international cus-

The Airport’s record double digit growth in business jet movements was clearly indicative of its success in attracting new business Yousif Al Hammadi General Manager, Al Bateen Executive Airport

as compared to the same period in 2012, reaching a total of 3,506 movements.

Yousif Al Hammadi, General Manager, Al Bateen Executive Airport, informed, “Al Bateen Executive Airport’s record double digit growth in business jet

tomers as it maintains its position as the leading business aviation hub in the MENA region.”

There are several new developments being planned at this Airport. It includes airside aircraft parking, additional hangars for aircraft

parking and maintenance, a passenger and visitor car park, passenger processing and VIP lounges, and an airport hotel. The airport also has entered into partnerships with leading service providers’ aide at enhancing its supporting services package to the business aviation industry.

These include aircraft cleaning services provided by the airport-based Falcon Aviation Services.

Besides, in view of an increasing number of aircraft and private jet companies making the Airport their base for operations maintenance, repair and overhaul facilities will be upgraded to meet the anticipated swell in demand.

There are plans to introduce retail offerings for crew and passengers at the Airport’s lounges. A milestone event - the region’s only general aviation exhibition, the Abu Dhabi Air Expo 2013, was held at this Airport, from March 5 - 7, 2013.