Ashley Fitzgerald 420 W Fullerton Parkway. Chicago, IL. 60614
email: ashley.rose.fitzgerald@gmail.com phone: 708.890.3135
Education
American Intercontinental University-London. Study Abroad. Columbia College Chicago-Bachelor of Arts, Fashion Business. GPA 3.6 Expected Fall 2013.
Employment Experience August 2011- Present Sales Associate. Strut. Chicago, IL.
Open and close boutique. Provide great customer service. Maintain product knowledge and be able to answer any questions. Help with visual merchandising and putting new product on the floor.
November 2011- January 2013 Assistant Manager. Francesca’s Collections.
Open and closed the boutique. Ensured excellent customer service throughout the customer’s experience. Supervised the staff of the store and made sure each employee excelled at their responsibilities. Ensured profitability within the store by meeting monthly, quarterly and annual goals and helped bring the store out of a $30,000 deficit. Worked day-to-day tasks throughout the store including, visual merchandising, inventory, and cleanliness of the store. Created employee schedules. Interviewed, hired, and trained new employees.
September 2010- April 2011 Visual Merchandiser. American Apparel.
Came up with creative and artistic concepts for in-store displays. Moved and positioned merchandise in the store for a visually appealing look. Constantly conceptualized new and fresh ideas for visual displays that promoted the store’s aesthetic. Changed in-store and window mannequins with merchandise within the store that would maintain the company’s vision and standards. Lead a team of sales associates who helped with the visual merchandising. Worked closely with backstock and management to ensure correct inventory and to maintain the look of the store. Planned and executed floorsets for seasonal changes.
July 2008- June 2009 Backstock Associate. Hollister, Co.
Organized backstock by color, size, and style. Received and censored merchandise. Worked with customers if clothing is not available on sales floor. Used floor plans to implement company vision on to mannequins and displays. Brought purchased and fitting room merchandise on to sales floor in the proper place.
November 2007- April 2008 Sales Associate. Forever 21. Provided courteous and quality service to customers. Recommended merchandise to fit customer’s needs and answered customer’s questions regarding merchandise and the store. Worked the cash register to check customers out. Assisted customers with returns and exchanges of merchandise. Maintained cleanliness within the store and its displays. Set up store prior to grand opening and helped visual merchandisers with the layout of the store.