Firecall Spring 2021

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TECHNOLOGY

TECHNOLOGICAL TOOLS THE LATEST INNOVATIONS FOR THE WORLD’S EMERGENCY SERVICES.

MAPPING TECHNOLOGY A cloud-based software platform called APD Maps has launched pioneering mapping technology that can optimise the response by emergency services to incidents and help them reach locations rapidly with pinpoint accuracy. Created by control room technology company APD Communications, the tech locates emergency responders, callers, vehicles, incidents, points of interest and the nearest defibrillators anywhere at the touch of a button. Control room operators can identify locations using the what3words system that identifies any position within 3 square metres across the world. APD Maps can be accessed through a web browser and can be used alongside other control room applications, integrating with Google Street View, CCTV camera locations, real-time traffic flow information, highway data and automatic number plate recognition, though it can also be used as a standalone app. MD of APD Communications Mike Isherwood says of the app: “Using APD Maps, control room personnel can dispatch multiple emergency services and public agencies to the same incident by sharing a single coordinate pin to ensure they all receive the same information. Estimated time of arrival can be clearly viewed and provide the operator with immediate and accurate details in real time, and can also help plot the quickest route to an incident, potentially saving lives.” The app also features event replay, giving organisations the ability to review footage to support any required investigations or reports.

FIRECALL SPRING

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