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Family-run business Joyces of Wexford, are gearing up to celebrate 80 years in retail.

Co-founder Derek Joyce explains why they are still going strong, eight decades on

Founded by brothers Derek and Murt Joyce and Derek’s son’s Ciaran and Cillian, Joyces has an impressive 16,000 sq. ft premises with wide range of top brand names in appliances, TV, Audio, IT and homewares – everything and anything tech-based under one roof, essentially. From Apple to Bosch, Dyson, Miele, Song, Smeg and Whirlpool, they have an extensive brand o ering.

Excellent customer service is another key element Derek believes keeps customers coming back.

“We strive to provide an excellent customer experience, and have a dedicated customer service team in store who are passionate about providing the superior customer service. When Murt Joyce opened his hardware store on Wexford’s Main Street 79 years ago, customer service was a priority for him and continues to this day.”

However, this doesn’t mean Joyces are not evolving. “We developed an online presence via Joyces.ie several years ago and experienced a signi cant uptake in trade during the pandemic. Recently we have integrated a new website with our EPOS provider to further streamline our operations to be more e cient.”

“Our retail professionals undergo continuous training with our supply partners to provide the latest information on our product o erings and a number of these are also presently undergoing retail training courses,” he continues.

Joyces are a member of Expert Ireland, Ireland’s largest electrical retailer group (they have over 60 stores nationwide), having been a member for over 20 years, with Derek a member of its Board.

“Expert Ireland’s goal is to deal with market leading brands and o er customers the best value for money, and we continue to avail of the best pricing from leading brand names to bene t our customers.”

As they gear up to celebrate 80 years in 2024, Derek, Murt and their team are looking forward to a successful year combining their wealth of experience in store and on-line to bring the best of electrical retailing to Wexford and beyond.

For more information: joyces.ie