Guest Services

AIRLINES:

AIRPORT TRANSPORTATION: Please contact the Front Desk to schedule complimentary airport transportation to and from the Dubuque Regional Airport (DBQ).

BANKING SERVICES: ATM is located in the Lobby.

Banquet And Conference

FACILITIES: We are proud to offer banquet and conference facilities. Located on levels 1, 2, and the lower level. We are ready to meet with you or a representative of your company to assist in planning your next meeting or event. Business Office hours are Monday through Friday from 9:00 a.m. to 5:00 p.m. and after hours by appointment ................................. Touch 0

BUSINESS CENTER: Services provided include computer access, internet, and copy services. The Business Center is located in the Lobby Library Touch 0

CATERING: Our professional staff offers an exquisite array of menu choices for your business meetings and banquets. We are ready to meet with you or a representative of your company to assist in planning your next event. Business Office hours are Monday through Friday from 9:00 a.m. to 5:00 p.m. and after hours by appointment ............................. Touch 0

CHECK-IN/CHECK-OUT: Check-in time is 3:00 p.m. Check-out time is Noon. Express check-out is available Touch 0

COPY SERVICES: Available at the Front Desk Touch 0

CREDIT CARDS: We accept American Express, MasterCard, Visa, and Discover.

“DO NOT DISTURB” POLICY:

Our Housekeeping staff is instructed not to enter a guest room with a “Please Leave Me Alone” sign on the door.

DUBUQUE AREA MAP: Please see Travel Dubuque visitors guide located in your room or stop by the Front Desk for directions.

EMERGENCIES: Call Front Desk Touch 0 or call directly ...................................................... Touch 911

EXERCISE FACILITIES: Requires room key to enter. Children under 16 years of age are not allowed without adult supervision. Open 24 hours a day, seven days a week. Located next to the pool on the lower level Touch 0

FAX SERVICES: Available for a nominal charge at the Front Desk. You may have your faxes sent to the hotel at 563.582.5023. For information ............ Touch 0

FORGET SOMETHING?: We have an assortment of sundry items available at the Front Desk ............................................................... Touch 0

FRONT DESK: For information .................. Touch 0