Guest Services

HOSPITALS: The Finley Hospital

350 N. Grandview Ave., Dubuque, IA 563.582.1881

Mercy Medical Center

250 Mercy Dr., Dubuque, IA 563.589.8000

HOUSEKEEPING: We supply Pack and Play sets and pillows (synthetic or feather), as well as extra soap, hangers, linens, towels, and blankets ................... Touch 0

ICE MACHINES: Located on the levels 3, 5, and 8. Please use the ice bucket provided in your room.

INTERNET ACCESS: There is a dataport located on each guest phone. Wireless internet is available throughout the premises.

IRON AND IRONING BOARD: Stored for your convenience in your closet.

KEYCARD: Should you lose your keycard please notify the Front Desk immediately so that a new one may be issued. Please be prepared to show I.D.

LOST AND FOUND: Please contact the Front Desk for any items that you have lost or found.

MAIL AND POSTAGE STAMPS:

U.S. Mail drop is at the Front Desk. Stamps are available for purchase.

LOUNGE: The Riverboat Lounge is located on the main level and is open Tuesday through Thursday from 4:00 p.m. to close, Friday 4:00 p.m. to 1:00 a.m., and Saturday 2:00 p.m. to close Touch 0

MEETING ROOMS: Meeting rooms are available. To make arrangements, please contact the Front Desk ............................................................... Touch 0

NEWSPAPERS: A complimentary newspaper is available Tuesday through Sunday in our Lobby.

PACK AND PLAY SETS: Available on a firstcome, first-served basis due to limited availability. Pack and Play sets are complimentary .............. Touch 0

PARKING: Complimentary parking is available to hotel guests. Always lock your vehicle and do not leave valuables inside. This hotel cannot be held responsible for lost or damaged items left in vehicles.

PETS: Hotel Julien Dubuque does not allow pets. Service animals are welcome. Please notify the Front Desk.

PLACES OF WORSHIP: Denominations, service times, and directions to area churches are available from the Front Desk and in the yellow pages of the phone book in your room ........................ Touch 0

POOL/WHIRLPOOL: Hours for our guests are between 6:00 a.m. and 10:00 p.m., seven days a week. Please do not leave children under the age of 12 unattended. The pool area is located on the lower level.