Second Act – Northeast Wisconsin - Spring–Summer 2024

SECOND ACT is a semiannual publication of ASJ Publishing LLC. Free copies are distributed throughout northeast Wisconsin. Personal copies are $5 to cover shipping and handling.

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SECONDACT MAGAZINE.COM

We try to provide up-to-date, accurate information and welcome updates, new resources, businesses, comments, and suggestions. Content in this publication is subject to change. Reproductions in whole or in part without written permission are prohibited. All rights reserved. ©2024

editorial director & director of sales

Amy S. Johnson

publication designer

Barbara Wilson

senior copy editor

Kyle Jacobson

director of production & design

Jennifer Denman

director of technology & design

Barbara Wilson

administration

Olivia Seehafer

contributing writers

HME Home Medical, Lakeland Care, Kim Patterson

photographs

HME Home Medical, Lakeland Care

(608) 729-4888

AGING & CAREGIVER RESOURCES

ABUSE & NEGLECT

Under Wisconsin statutes, elder abuse and neglect includes physical, emotional, financial, and sexual abuse/assault. See Wisconsin Elder Adults-at-Risk Help Lines below or call 911. Visit dhs.wisconsin.gov /aps/index.htm.

WISCONSIN ELDER

ADULTS-AT-RISK HELP LINES: BROWN COUNTY HUMAN SERVICES DEPARTMENT

Daytime: (920) 448-6000

After Hours: (920) 436-8888

CALUMET COUNTY HUMAN SERVICES DEPARTMENT

Daytime: (920) 849-1400

Weekend: (920) 849-9317

ELDER ABUSE TASK FORCE –

FOND DU LAC ADRC (920) 929-3466

ELDER OR ADULT-AT-RISK REPORTING – WINNEBAGO COUNTY (877) 886-2372

FOND DU LAC COUNTY

DEPARTMENT OF HUMAN SERVICES

Daytime: (920) 929-3466

After Hours: (920) 929-3466

OUTAGAMIE COUNTY

HEALTH AND HUMAN SERVICES DEPARTMENT

Daytime: (920) 832-4646

After Hours: (920) 832-4646

WINNEBAGO COUNTY

DEPARTMENT OF HUMAN SERVICES

Daytime: (877) 886-2372 Oshkosh (920) 727-2882 x4683 Neenah/Menasha

After Hours: (920) 233-7707 Oshkosh (920) 722-7707 Neenah/Menasha

ADRC s

ADRCs can help make connections to resources about in-home personal care and nursing, housing options, housekeeping and chore services, home modifications, adaptive equipment, transportation, health, nutrition, homedelivered meal programs, Medicare, Medicaid, social security, caregiver

supports, benefit specialists, and respite information. Below are the ADRCs in your area by county.

ADRC OF BROWN COUNTY (920) 448-4300

adrcofbrowncounty.org

ADRC OF CALUMET COUNTY (920) 849-1451

youradrcresource.org

ADRC OF FOND DU LAC COUNTY

(920) 929-3466 fdlco.wi.gov/adrc

ADRC OF THE LAKESHORE (SERVING KEWAUNEE AND MANITOWOC COUNTIES)

(877) 416-7083

manitowoccountywi.gov

ADRC OF OUTAGAMIE COUNTY

(920) 832-5178

youradrcresource.org

ADRC OF WINNEBAGO COUNTY

(877) 886-2372

co.winnebago.wi.us/adrc

ADVOCACY GROUPS & SUPPORT

Support for or on behalf of someone for a particular cause, issue, or policy.

AARP

(866) 448-3611

(920) 921-7433 Fond du Lac states.aarp.org/region/wisconsin

BBB OF WISCONSIN (BETTER BUSINESS BUREAU)

(800) 273-1002 bbb.org/wisconsin

COALITION OF WISCONSIN AGING GROUPS (CWAG)

(800) 488-2596 cwagwisconsin.org

DEPARTMENT OF SENIOR SERVICES FOND DU LAC (920) 929-3521

ELDER RIGHTS PROJECT

INTAKE HOTLINE

(844) 614-5468 Legal Action of Wisconsin – Oshkosh Office (920) 233-6521 Elder Rights Project

WISCONSIN BOARD ON AGING & LONG-TERM CARE Ombudsman Program

(800) 815-0015 longtermcare.wi.gov

WISCONSIN OFFICE OF THE COMMISSIONER OF INSURANCE (800) 236-8517 oci.wi.gov

CAREGIVER INFORMATION

A caregiver is an individual who provides support and assistance to individuals with disabilities or long-term conditions. Visit the Safe & Healthy at Home section to find support assistance in your residence.

EASTER SEALS SENIOR SERVICES (920) 431-0843

easterseals.com/our-programs /senior-services

RESPITE CARE ASSOCIATION OF WISCONSIN

(608) 222-2033 respitecarewi.org

VA CAREGIVER SUPPORT (855) 260-3274

caregiver.va.gov

WISCONSIN’S FAMILY CAREGIVER SUPPORT PROGRAMS

(866) 843-9810 wisconsincaregiver.org

DISABILITY RESOURCES

Also see ADRCs (Aging & Disability Resource Centers) in this section.

BLIND AND VISUALLY IMPAIRED INFORMATION & SERVICES –BY COUNTY

(888) 879-0017 dhs.wisconsin.gov/blind

BUREAU OF AGING AND DISABILITY RESOURCES (BADR) (608) 266-2536 (Central Office) dhs.wisconsin.gov/dph/badr.htm

CAREGIVER BURNOUT

What It Is and How to Prevent and Manage It

The National Alliance for Caregiving (NAC) and AARP’s Caregiving in the U.S. 2020 report says that nearly one in five of Americans provide unpaid care to an adult with health or functional needs. A caregiver is anyone, whether paid or unpaid, who looks after or provides physical or psychological care to another individual on a regular basis. The average age of that caregiver is 49 years old, and the largest group of caregivers are between 50 and 64 years old. Meanwhile, according to the Paraprofessional Healthcare Institute (PHI), another 4.8 million people are directly employed as caregivers across the country. Two of the largest proportions of the population, Baby Boomers and Gen Xers will need supports and services from formal and informal caregivers, such as family and friends.

Caregiving comes with unique challenges and stresses, including caregiver burnout, defined by the Cleveland Clinic as a “state of physical, emotional, and mental exhaustion that can happen when you dedicate time and energy to manage the health and safety of someone else.” Many things can contribute to caregiver burnout, such as emotional demand,

workload, and lack of privacy. Even conflicting policies and procedures or role confusion can be causes of burnout. When caregivers fail to practice self-care, their own physical, mental, and emotional health can start to deteriorate, leaving them feeling exhausted. This fatigue can impact the caregiver physically, psychologically, financially, and even socially.

What Does Caregiver Burnout Look Like?

Caregiver burnout can manifest differently for each caregiver. It can look like any of the following:

• Abuse or neglect of the cared for person

• Anger

• Anxiety about responsibilities or the future

• Changes in appetite and weight

• Depression

• Exhaustion—physical and emotional

• Feelings of hopelessness or helplessness

• Health problems

• Irritability

• Lack of concentration

• Losing control physically or emotionally

• Lowered self-esteem

• Sleep disorders or deprivation

• Unhealthy behaviors, such as drinking or smoking too much

• Withdrawal from family, friends, and other loved ones

How To Prevent or Manage Caregiver Burnout?

There are many things a caregiver can do to reduce the risk of burnout.

• Ask for and accept help from others.

• Consider respite care—temporary care providing relief or a break for caregivers. There are government respite care programs and private respite care programs, or you can enlist the help of friends and family members to give the caregiver needed time away.

• Discuss your feelings with a friend or support group for caregivers. If you’re feeling overwhelmed, let your friends and family members know. Never assume they know how you’re feeling.

• Know the community resources available to you.

• Learn as much as you can about your loved one’s condition and how to manage it.

• Prioritize self-care by eating well, drinking plenty of water, exercising, and getting enough sleep. Listen to music, take a walk, sit quietly, or spend time with friends.

• Talk to a counselor or therapist.

• Use relaxation techniques, like meditation, yoga, and breathing exercises.

• Download and use Lakeland Care, Inc.’s free Pyx Health for Caregivers app. With the Pyx Health app, caregivers can receive:

o Free, unlimited calls to trained staff who understand the challenges of caregiving.

o Activities and tools to support you as a caregiver and help you feel less alone.

o Access to tools and resources in the following areas: support groups, self-care, mental health, and community resources

Caregivers are not alone. When caregivers get support from friends, family, support groups, and resources like the Lakeland Care Pyx for Caregivers app, they and the ones they care for benefit.

Anyone can sign up for the Pyx Health program using the code “lakeland”. The Pyx app is free for everyone to download and use. No affiliation with Lakeland Care is required. Download the Pyx Health app on your phone or tablet to get started. Sign up is also available on the web at pyxhealth.com/store-download or call (855) 499-4777 (TTY:711).

Many caregivers say their role gives them a greater sense of purpose or meaning; however, the NAC says 20 percent of caregivers report physical, emotional, and financial strain, and 23 percent of informal caregivers found it difficult to take care of their own health. Caregivers need care themselves, whether self-care or through supports and services designed to help.

CAPTEL, INC.

CapTel® Captioned Telephone (920) 540-0704

captel.com

Ideal for people with hearing loss, the CapTel Captioned Telephone works like any other telephone with one important addition: it displays every word the caller says throughout the conversation.

CURATIVE CONNECTIONS

(920) 593-3535

curativeconnections.org

DISABILITY RIGHTS WISCONSIN

(800) 928-8778

disabilityrightswi.org

EASTER SEALS DISABILITY HELP LINE OF OUTAGAMIE COUNTY

(920) 832-0344

eastersealswisconsin.com

LAKELAND CARE, INC.

2985 S. Ridge Rd., Green Bay 54304 (920) 425-3900

info@lakelandcareinc.com

lakelandcareinc.com

Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care

eligibility is determined by the Aging and Disability Resource Center (ADRC).

WISCONSIN TALKING BOOK AND BRAILLE LIBRARY (WTBBL)

(800) 242-8822

dpi.wi.gov/talkingbooks

HEALTH PLANS & ASSISTANCE

BOARD ON AGING & LONG-TERM CARE

Medigap helpline & health insurance related questions. (800) 242-1060

longtermcare.wi.gov

COMMISSIONER OF INSURANCE

(800) 236-8517

HEALTHCARE MARKETPLACE

healthcare.gov

LAKELAND CARE, INC.

2985 S. Ridge Rd., Green Bay 54304 (920) 425-3900

info@lakelandcareinc.com

lakelandcareinc.com

Lakeland Care offers care management services to help eligible elders and adults

with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).

SOCIAL SECURITY ADMINISTRATION

(866) 770-2262

ssa.gov

WISCONSIN SENIOR MEDICARE PATROL

(800) 488-2596

wisconsinsmp.org

MANAGED CARE PROVIDERS

LAKELAND CARE, INC.

2985 S. Ridge Rd., Green Bay 54304 (920) 425-3900

info@lakelandcareinc.com

lakelandcareinc.com

Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).

NONPROFIT ORGANIZATIONS

THE SALVATION ARMY OF FOND DU LAC (920) 923-8220 facebook.com/thesalvation armyoffonddulac

SENIOR CENTERS

FOND DU LAC CITY

SENIOR CENTER (920) 322-3630

GOOD SHEPHERD SENIOR CENTER – SEYMOUR (920) 833-6434

NORTH FOND DU LAC

VILLAGE SENIOR CENTER (920) 929-6811

OMRO-WINNEBAGO COMMUNITY CENTER (920) 685-0380

OSHKOSH CITY SENIOR CENTER (920) 232-5300

RIPON SENIOR CENTER (920) 748-6225

SENIOR CENTER – DENMARK/ BROWN COUNTY (920) 863-8097

VILLAGE OF KIMBERLY SENIOR CITIZEN CENTER (920) 687-9021

WAUPUN SENIOR CENTER (920) 324-7930

VETERAN SERVICES

AMERICAN LEGION –DEPARTMENT OF WISCONSIN wilegion.org

BROWN COUNTY VETERANS SERVICE OFFICE (920) 448-4450

CALUMET COUNTY VETERANS SERVICE OFFICE (920) 849-1452

• Care Management

• Medical Supplies & Equipment

• Personal Care

• Outpatient Mental Health

• Residential Care

•

www.lakelandcareinc.com

DEPARTMENT OF WORKFORCE DEVELOPMENT

dwd.wisconsin.gov/veterans

FOND DU LAC COUNTY

VETERANS SERVICES (920) 929-3117

dva.state.wi.us/cvso.asp

FOX VALLEY VETERANS COUNCIL (920) 358-0662 foxvalleyveteranscouncil.org

GREEN BAY VET CENTER (920) 435-5650 vetcenter.va.gov

OUTAGAMIE COUNTY VETERANS SERVICES OFFICE (920) 832-5697

facebook.com/outagamie countyveteranservice

US DEPARTMENT OF VETERANS AFFAIRS benefits.va.gov/benefits

VETERAN SERVICES –FOND DU LAC (920) 929-3117

VETERANS AFFAIRS

REGIONAL OFFICE (800) 827-1000

VETERANS MENTOR GROUP – APPLETON veteransmentorgroup.org

VETERANS OUTREACH & RECOVERY – GREEN BAY (800) WIS-VETS (947-8387) wisvets.com

WINNEBAGO COUNTY VETERANS SERVICES

(920) 236-4898 co.winnebago.wi.us/veterans

WISCONSIN DEPARTMENT OF VETERANS AFFAIRS (WDVA) (800) 947-8387 dva.state.wi.us

DHS Approval 10/5/20

Caregiver & Family Programs 10

Dementia Friendly 10 Programs For Individuals With Dementia Issues 10

Support Systems & Local Resources 10

CAREGIVER & FAMILY PROGRAMS

ALZHEIMER’S ASSOCIATION –GREATER WISCONSIN CHAPTER (920) 469-2110

alz.org/gwwi

ALZHEIMER’S FAMILY AND CAREGIVER SUPPORT PROGRAM (AFCSP) (920) 906-4792

MEMORY CAFÉ AT OSHKOSH

COMMUNITY YMCA (920) 230-8439

Find us on Facebook

DEMENTIA FRIENDLY

CAREPATROL FOX CITIES AND GREEN BAY

3701 E. Evergreen Dr., Ste. 275 Appleton 54913 (920) 428-0827

ALZHEIMER’S & DEMENTIA

foxcities@carepatrol.com

foxcities.carepatrol.com

CarePatrol, a no-cost service. Fox Cities and Green Bay’s team of local advisors gives seniors and their families a less stressful and easier way to find safer senior care options.

FOX VALLEY

MEMORY PROJECT

1800 Appleton Rd., Menasha 54952 (920) 225-1711

info@foxvalleymemoryproject.org

foxvalleymemoryproject.org

Like us on Facebook

Fox Valley Memory Project supports people living with dementia and their care partners. Programs include socialization opportunities, like memory cafés and special outings; caregiver education, support groups, and respite; referral services; and classes for people with early to mid-memory loss.

PROGRAMS FOR INDIVIDUALS WITH DEMENTIA ISSUES

FOX VALLEY MEMORY PROJECT

1800 Appleton Rd., Menasha 54952 (920) 225-1711

info@foxvalleymemoryproject.org

foxvalleymemoryproject.org

Like us on Facebook

Fox Valley Memory Project supports people living with dementia and their care partners. Programs include socialization opportunities, like memory cafés and special outings; caregiver education, support groups, and respite; referral services; and classes for people with early to mid-memory loss.

SUPPORT SYSTEMS & LOCAL RESOURCES

ALZHEIMER’S ASSOCIATION –GREATER WISCONSIN CHAPTER (920) 469-2110

alz.org/gwwi

Do-Not-Resuscitate Bracelets

Funeral & Cremation Services

Hospice Care 12

END OF LIFE

DO-NOT-RESUSCITATE BRACELETS

Direct emergency medical technicians, first responders, and emergency healthcare facilities’ personnel. See also Legal category in the General Section to set up advance healthcare directives which can detail your wishes when you are unable.

DO-NOT-RESUSCITATE BRACELETS (DNR) INFO (608) 266-1568

dhs.wisconsin.gov/ems/dnr.htm

FUNERAL & CREMATION SERVICES

WISCONSIN DEPARTMENT OF HEALTH SERVICES

Wisconsin Funeral and Cemetary Aids Program

dhs.wisconsin.gov/em/wfcap.htm

HOSPICE CARE

Provides pain relief, comfort, symptom management, and supportive services to individuals who usually have six months or less to live. Typically, care is provided by a team consisting of a doctor, nurse, social worker, counselor, chaplain, home health aide, and trained volunteers. The team works together to focus on the dying person’s and their family’s physical, psychological, social, and spiritual needs. This level of care can be provided in one’s residence (collaborating with the home health agencies/medical care), at most hospitals (collaborating with your hospital team), at most nursing homes, and at an inpatient hospice facility.

COMPASSUS – GREEN BAY

(920) 321-2004

compassus.com

COPPERLEAF VILLAGE OF RIPON

(920) 896-0440

copperleafcare.com

HEARTLAND HOME HEALTHCARE AND HOSPICE

(866) 216-5708

heartlandhospice.com

OAKRIDGE GARDENS

REHABILITATION & MEMORY CENTER

(920) 739-0111

oakridgegardens.com

ST. PAUL HOSPICE SERVICES

(920) 766-6180

stpaulelders.org

THEDACARE AT HOME

(920) 969-0990

thedacare.org

UNITY HOSPICE

(920) 338-1111

unityhospice.org

ADVANCE HEALTHCARE DIRECTIVES

Putting your preferences in writing. Visit the Legal category in the General section for assistance to learn about the important options you have to protect your wishes if and when you are unable.

EMERGENCY PREPAREDNESS

Have a plan in place before an emergency. Communicate your plans with family, friends, and neighbors.

PACK AN EMERGENCY KIT

First aid supplies, blankets or sleeping bag, battery-powered radio, flashlights, extra batteries, and weather radio.

If you have a pet, plan ahead for pet needs, including supplies of food and water and a pet carrier.

Have prescription medications and any special medical supplies ready.

You can find more information on emergency plans and supply kits at ready.gov.

ESTATE PLANNING

See also the Legal category in the General section for additional information.

GABERT, WILLIAMS, KONZ & LAWRYNK, LLP (920) 733-5521 gwkl.net

ANIMAL SERVICES

FOND DU LAC HUMANE SOCIETY (920) 922-8873 fdlhumane.org

FOX VALLEY HUMANE SOCIETY (920) 733-1717 foxvalleypets.org

NEENAH ANIMAL SHELTER

(920) 722-9544 neenahanimalshelter.org

OSHKOSH AREA HUMANE SOCIETY (920) 424-2128 oahs.org

DRIVER SAFETY

ADVOCAP

(920) 922-7760 Fond du Lac (920) 725-2791 Neenah (920) 426-0150 Oshkosh advocap.org

AUTO SAFETY COMPLAINTS (888) 327-4236

DISABLED PARKING LICENSE PLATES

(608) 266-3041 dot.wisconsin.gov/drivers/vehicles /disabled/displate.htm

DMV SENIOR DRIVER INFO

(608) 266-2327 dot.wisconsin.gov/drivers /drivers/mature

IDENTIFICATION CARDS/DMV

(800) 924-3570 dot.wisconsin.gov

EDUCATION

Offering formal and informal learning programs for aging adults.

FOX VALLEY TECHNICAL COLLEGE (920) 735-5600 classes.fvtc.edu

UW-FOND DU LAC (920) 929-1100 fdl.uwc.edu

UW-FOX VALLEY (920) 832-2600 uwfox.uwc.edu

WISCONSIN CAREGIVER

ACADEMY AT UNIVERSITY OF WISCONSIN-GREEN BAY

(920) 465-2642

uwgb.edu/outreach/wicare

EMPLOYMENT

Listings include employment assistance, career counseling, and training.

EASTER SEALS WISCONSIN SELF-EMPLOYMENT SERVICES –GREEN BAY

(920) 431-0843

eastersealswisconsin.com

WISCONSIN SENIOR EMPLOYMENT PROGRAM (WISE) (608) 242-4897

dhs.wisconsin.gov/wise/index.htm

HOUSEHOLD ITEM DONATIONS

ST. VINCENT DE PAUL –APPLETON

(920) 739-1679 svdpappleton.org

ST. VINCENT DE PAUL –FOND DU LAC (920) 322-9505 svdpfdlc.org

ST. VINCENT DE PAUL –GREEN BAY (920) 435-4040 svdpgb.org

ST. VINCENT DE PAUL – OSHKOSH (920) 235-9368 svdposhkosh.org

LEGAL

DEPARTMENT OF SENIOR SERVICES – FOND DU LAC (920) 929-3521

GABERT, WILLIAMS, KONZ & LAWRYNK, LLP

(920) 733-5521 info@gwkl.net

gwkl.net

An established law firm in the area for over 100 years. Specializing in probate, elder law, wills, trusts, and estate planning. Our team walks clients through every step of the process to ensure that they understand their options and helps them make the best decisions possible.

LEGAL ACTION OF WISCONSIN –OSHKOSH OFFICE

Elder Rights Project (920) 233-6521

RECREATION

FOX WEST YMCA (920) 757-9820 ymcafoxcities.org

HEART OF THE VALLEY YMCA (920) 830-5700 ymcafoxcities.org

Do you know someone living with memory loss?

:

You might have questions like:

• Where do I go or take my loved one for a memory assessment?

• I have been diagnosed with dementia — now what?

• I am taking care of someone with dementia and I need some advice.

• My loved one is experiencing some changes in symptoms. Do you have some new strategies for me?

Fox Valley Memory Project offers a wide array of programs and can also help point you in the right direction for resources and support.

HORICON MARSH EDUCATION AND VISITOR CENTER (920) 387-7893 horiconmarsh.org

MENASHA YMCA

(920) 729-9622 ymcafoxcities.org

OSHKOSH COMMUNITY YMCA (920) 236-3380 oshkoshymca.org

TRANSPORTATION

Listings below include nonemergency transportation. Check with carrier. Check the Senior Centers category in the Aging & Caregiver Resources section for transportation options as well.

CABULANCE – OSHKOSH (920) 426-3900 Nonemergency

CITY CAB – OSHKOSH (920) 235-7000

DIAL-A-RIDE – NEENAH

(920) 886-6128 ci.neenah.wi.us

FOND DU LAC AREA TRANSIT (920) 322-3650

FOND DU LAC DEPARTMENT OF SENIOR SERVICES

Handi-Van (920) 929-3110

Medical Appointments (920) 929-3936

FOX VALLEY CAB (920) 734-4546 foxvalleycab.com

GO TRANSIT – OSHKOSH (920) 232-5340 ridegotransit.com

NAHBRS – FOX VALLEY TRANSPORTATION PROGRAM

(920) 850-3797 nahbrs.org

VETERANS SERVICE TRANSPORTATION

Winnebago County (920) 236-4898

co.winnebago.wi.us/veterans

VOLUNTEER OPPORTUNITIES

These organizations are seeking aging adult volunteers. Check also the Senior Centers category in the Aging & Caregiver Resources section.

ADVOCAP

(920) 922-7760 Fond du Lac (920) 725-2791 Neenah (920) 426-0150 Oshkosh advocap.org

FOX VALLEY MEMORY PROJECT

1800 Appleton Rd., Menasha 54952 (920) 225-1711

info@foxvalleymemoryproject.org foxvalleymemoryproject.org

Like us on Facebook

Fox Valley Memory Project supports people living with dementia and their care partners. We need volunteer helpers at memory cafés, outings, and classes for people with early to mid-memory loss. We have special projects too; please give us a call!

CHRONIC CONDITIONS & SUPPORT

Listings include various national, state, and local resources.

ALS ASSOCIATION

WISCONSIN CHAPT ER (414) 763-2220 alsawi.org

AMERICAN DIABETES ASSOCIATION diabetes.org

AMERICAN HEART ASSOCIATION (800) 242-8721 heart.org

AMERICAN PARKINSON DISEASE ASSOCIATION (APDA) apdaparkinson.org/community

ARTHRITIS FOUNDATION

Wisconsin Office (414) 321-3933 arthritis.org/wisconsin

DIABETIC SUPPORT GROUP

Aurora Health Care (920) 907-7000

FOND DU LAC COUNTY SENIOR SERVICES

Living Well with Chronic Conditions (920) 929-3114

PARKINSON’S SUPPORT GROUP

Aurora Health Center – Fond du Lac (920) 906-4792

DENTAL CARE

AMERICAN DENTAL ASSOCIATION

(800) 621-8099

EYE CARE/LOW VISION

WISCONSIN COUNCIL OF THE BLIND AND VISUALLY IMPAIRED (800) 783-5213 wcblind.org

WISCONSIN DEPARTMENT OF HEALTH SERVICES OFFICE FOR THE BLIND AND VISUALLY IMPAIRED (888) 879-0017

dhs.wisconsin.gov/blind

WISCONSIN TALKING BOOK AND BRAILLE LIBRARY (800) 242-8822

dpi.wi.gov/talkingbooks

FITNESS & SPORTS

FOND DU LAC FAMILY YMCA (920) 921-3330

fdlymca.org

OSHKOSH COMMUNITY YMCA (920) 236-3380

oshkoshymca.org

HEARING/AUDIOLOGY

NATIONAL ASSOCIATION FOR HEARING & SPEECH (800) 638-8255

NATIONAL HEARING AID HOTLINE (800) 521-5247

NUTRITION/FOOD PROGRAMS

Check also Aging & Caregiver Resources and Safe & Healthy at Home sections.

ADVOCAP

(920) 922-7760 Fond du Lac (920) 725-2791 Neenah (920) 426-0150 Oshkosh advocap.org

BRANDON COMMUNITY FOOD PANTRY

Brandon Village Hall (920) 273-9196

BROKEN BREAD PLUS FOOD PANTRY

St. Paul’s Cathedral – Fond du Lac (920) 921-3363

THE GENTLEMAN IN THE DINING ROOM

by Kim Patterson

Many years ago, I worked at an assisted-living community as a business development coordinator. Introducing this facility to the community was a big part of my job, meaning I didn’t often have the opportunity to engage with the residents. The only time would be after my work day, when I could make it a point to join residents in the dining room.

On many occasions, I remember seeing a gentleman sitting at a table in the corner of the dining room. He seemed to have a very difficult time eating his meal. His spoon would shake every

time he lifted it up to his mouth, and food would fall off at each attempt. Yet he continued without hesitation. I noticed he always sat with the same two residents. They seemed kind and never made the gentleman feel uncomfortable during the struggle of this daily task.

I couldn’t help but think how hard this must be for him emotionally and physically. After dinner, I noticed he would then slowly make his way back to his apartment. He had a shuffle in his walk. He would sometimes stop in the middle of the hall, almost as if he

wasn’t sure of when the next step would happen. He knew it would be a matter of time when his feet would be able to move again. Patient with himself, he would smile and simply wait.

Like I mentioned, in my position, I had very little opportunity to be with residents, but when I could, it really was a favorite activity of mine. I loved spending time and talking with them. One morning, I decided to go and introduce myself to the gentleman from the dining room. I knocked on his door and heard a soft voice say, “Come in.” I opened the door, peeked in, and saw

him gazing up at me with a big smile. I introduced myself and mentioned that I noticed him many times in the community and have wanted to meet him. He smiled again then said, “I have Parkinson’s.”

This gentleman was very comfortable and knowledgeable talking about his disease. He explained that he has had Parkinson’s for over 20 years, and it’s getting harder for him now to do the normal daily tasks. He had a wonderful sense of humor and continued to demonstrate incredible perseverance. I thanked him for inviting me into his home, and he seemed happy to have the visit. I enjoyed learning all about him: who he was, what he did as a profession, and the education he provided about his disease. Feeling blessed to have made such an amazing new friend, it was not long after that I decided to become an advocate for people like the gentleman who struggle on a daily basis with this disease.

April is Parkinson’s Awareness Month, which reminds us to become educated in this life-changing disease and learn the many symptoms that impact a person in their daily life. My advocacy

has led to Parkinson’s support groups along with an annual awareness event, Pitching for Parkinson’s. Take a moment every April and at other times to learn more about Parkinson’s.

Kim Patterson is marketing director for CarePatrol.

CAREPATROL

(920) 428-0827 carepatrol.com

If you have any questions regarding the Parkinson’s support groups or Pitching for Parkinson’s, contact at kpatterson@carepatrol.com, and visit the Wisconsin Parkinson’s Association at wiparkinson.org.

HOLYLAND FOOD PANTRY, INC. – Malone (920) 418-1580

LOAVES AND FISHES

Church of Peace – Fond du Lac (920) 904-5556

PRESCRIPTION DRUG ASSISTANCE

SENIORCARE PRESCRIPTION DRUG ASSISTANCE

Fond du Lac Benefit Specialist (920) 929-3521

SENIORCARE RX WISCONSIN PRESCRIPTION DRUG ASSISTANCE PROGRAM

(800) 657-2038 dhs.wisconsin.gov/seniorcare

SUBSTANCE ABUSE & ADDICTIONS

ALCOHOLICS ANONYMOUS

(920) 997-0221 Appleton (920) 922-7512 Fond du Lac

(920) 432-2600 Green Bay

(920) 731-4331 Menasha (920) 410-4620 Oshkosh

GAMBLING HOTLINE (800) 522-4700

JACKIE NITSCHKE CENTER (920) 435-2093 jackienitschkecenter.com

NOVA COUNSELING SERVICES (920) 231-0143 novaoshkosh.com

SAMHSA (SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES ADMINISTRATION) NATIONAL HELPLINE

(800) 662-HELP (4357) samhsa.gov

Free, 24hr/365day information service in English and Spanish.

WISCONSIN COUNCIL ON PROBLEM GAMBLING

(800) 426-2535 24hr/365day wi-problemgamblers.org

Affordable Housing 23

Alzheimer’s/Dementia/ Memory Care 23

Assisted Living - AFH 23

Assisted Living - CBRF 23

Assisted Living - RCAC 24

Housing Resources 25

RETIREMENT HOUSING & LONG-TERM CARE

AFFORDABLE HOUSING

ONEIDA HEIGHTS

525 N. Oneida St., Appleton 54913 (920) 882-2100

melissak@appletonhousing.org appletonhousing.org

Oneida Heights offers affordable rent based on either the maximum fair market rent currently in effect or 30 percent of the household’s adjusted income. Appliances, utilities, and window blinds are included in the rent. Low-cost satellite TV available.

RIVERWALK PLACE

431 E. Eagle Flats Pkwy. Appleton 54913 (920) 733-5046 jennig@appletonhousing.org appletonhousing.org

Appleton’s newest riverfront neighborhood! Visualize a scenic river flowing alongside with an adjacent bike trail leading to acres of protected woodland. This is Riverwalk Place. Enjoy beautiful surroundings both inside and out. Income qualified affordable senior housing, peaceful and comfortable.

ALZHEIMER’S/ DEMENTIA/ MEMORY CARE

CAREPATROL FOX CITIES AND GREEN BAY

3701 E. Evergreen Dr., Ste. 275 Appleton 54913 (920) 428-0827

foxcities@carepatrol.com foxcities.carepatrol.com

CarePatrol, a no-cost service. Fox Cities and Green Bay’s team of local advisors gives seniors and their families a less stressful and easier way to find safer senior care options.

OAK PARK PLACE

GREEN BAY

421 Erie Rd., Green Bay 54311 (920) 301-4200

greenbaysales@oakparkplace.com oakparkplace.com

The success-oriented memory care program at Oak Park Place provides 24-hour care in a safe, homelike environment. Meals, housekeeping,

and activities designed specifically for residents with memory conditions make a comforting, structured routine.

OAK PARK PLACE MENASHA

2205 Midway Rd., Menasha 54952 (920) 702-0000 menashasales@oakparkplace.com oakparkplace.com

The success-oriented memory care program at Oak Park Place provides 24-hour care in a safe, homelike environment. Meals, housekeeping, and activities designed specifically for residents with memory conditions make a comforting, structured routine.

ASSISTED LIVING - AFH

Adult Family Home. Licensing renewals and dates vary—please reference dhs.wisconsin.gov for information that is updated quarterly. These private homes contain four or fewer unrelated individuals. Residents receive care above the level of room and board, which can

include up to seven hours per week of licensed nursing care.

HELPING HANDS HOME

(920) 322-9658

ASSISTED LIVING - CBRF

Community Based Residential Facility (CBRF). Licensing renewals and dates vary—reference dhs.wisconsin.gov for information that is updated quarterly. Designed specifically for aging adults needing more advanced care, CBRFs are appropriate for individuals with general/ frail requirements. They provide up to 28 hours per week of personalized supportive services, such as meals, health monitoring, medication management, housekeeping, and laundry similar to RCACs but also includes no more than three hours per week of licensed nursing care. CBRFs can work for those with Alzheimer’s-related dementias or other ailments requiring more in-depth monitoring.

OAK PARK PLACE MENASHA

2205 Midway Rd., Menasha 54952 (920) 702-0000

menashasales@oakparkplace.com

oakparkplace.com

Enhanced assisted living at Oak Park Place provides a higher level of care and support along with meals, housekeeping services, and a full complement of activities. A variety of spacious floor plans are available.

ASSISTED LIVING - RCAC

Residential Care Apartment Complex (RCAC). Licensing renewals and dates vary—reference dhs.wisconsin.gov for information that is updated quarterly. Designed specifically for independent adults 55+, and provide up to 28 hours per week of personalized supportive services, such as meals, health monitoring, medication management, housekeeping, and laundry. Each apartment has a lockable entrance, kitchen, and bathroom. RCACs are not recommended for those with Alzheimer’s-related dementias or other ailments requiring more in-depth monitoring.

OAK PARK PLACE GREEN BAY 421 Erie Rd., Green Bay 54311 (920) 301-4200

greenbaysales@oakparkplace.com

oakparkplace.com

Assisted living at Oak Park Place is the perfect combination of independence, excellent care, and thoughtful services. A variety of floor plans are available and 24-hour care is provided along with meals, housekeeping services, and a full complement of activities.

OAK PARK PLACE MENASHA

2205 Midway Rd., Menasha 54952 (920) 702-0000

menashasales@oakparkplace.com

oakparkplace.com

Assisted living at Oak Park Place is the perfect combination of independence, excellent care, and thoughtful services. A variety of floor plans are available and 24-hour care is provided along with meals, housekeeping services, and a full complement of activities.

HOUSING RESOURCES

ONEIDA HEIGHTS

525 N. Oneida St., Appleton 54913 (920) 882-2100

melissak@appletonhousing.org

appletonhousing.org

Oneida Heights offers affordable rent based on either the maximum fair market rent currently in effect or 30 percent of the household’s adjusted income. Appliances, utilities, and window blinds are included in the rent. Low-cost satellite TV available.

RIVERWALK PLACE

431 E. Eagle Flats Pkwy. Appleton 54913 (920) 733-5046

jennig@appletonhousing.org

appletonhousing.org

Appleton’s newest riverfront neighborhood! Visualize a scenic river flowing alongside with an adjacent bike trail leading to acres of protected woodland. This is Riverwalk Place. Enjoy beautiful surroundings both inside and out. Income qualified affordable senior housing, peaceful and comfortable.

ADULT DAY CENTERS

These are nonresidential facilities providing activities for the elderly and special-needs individuals. Most centers operate 10 to 12 hours a day and provide meals, social/recreational activities, and general supervision. These centers enable caregivers to go to work or to obtain a break from their responsibilities.

NATIONAL ADULT DAY

SERVICES ASSOCIATION

(877) 745-1440 nadsa.org

ASSISTIVE TECHNOLOGY

This is equipment or technology that helps a person function better or more comfortably, perform activities of daily living (ADLs), or live more independently.

CAPTEL, INC.

CapTel® Captioned Telephone (920) 540-0704

captel.com

Ideal for people with hearing loss, the CapTel Captioned Telephone works like any other telephone with one important addition: it displays every word the caller says throughout the conversation.

TELECOMMUNICATIONS

EQUIPMENT PURCHASE

PROGRAM (TEPP)

(844) 411-3861 voice (844) 411-3862 TTY psc.wi.gov/pages/programs/tepp.aspx

EMERGENCY RESPONSE SYSTEMS

Below are listings for emergency response systems; remote monitoring/sensing; and off-site, direct-care response systems for use at one’s residence.

LIFE ASSIST USA/ADVANCE

SECURITY SOLUTIONS

(888) 860-8098

LIFELINE THROUGH AGNESIAN HEALTHCARE

(800) 732-1313 or (920) 926-5794

NIGHT OWL SUPPORT SYSTEMS, LLC

(877) 559-1642 or (608) 960-4001

SAFE LIVING TECHNOLOGIES/ VRI CONNECT

(262) 780-0848 or (800) 860-4230

SAFETYCHOICE BY COMFORT KEEPERS

(920) 922-1779 or (800) 788-1078

HOME MODIFICATION

HME HOME MEDICAL

(800) 236-2619 hmehomemedical.com

WISCONSIN WEATHERIZATION ASSISTANCE PROGRAM (WISWAP)

(866) HEATWIS (432-8947) homeenergyplus.wi.gov

Less Worry MORE ENJOYMENT

You love your home. You’ve lived there for many years. You’ve raised your family there. You’ve known your neighbors for years. You and your neighbors look out for one another and help each other out. But things have changed. You enjoy your home, but heading upstairs to your

bedroom or downstairs to do laundry is a struggle. You hesitate to go out because of the steps going in and out of your home. Your biggest worry is falling because that could involve broken bones, surgery, and possibly a stay in the nursing home for rehab.

Do these concerns sound familiar for either yourself or your loved one? Be assured, you’re not alone. As a matter of fact, Wisconsin leads the country in fall-related deaths for people aged 65+. More than a quarter of the state’s residents aged 65+ have reported

Photograph provided by HME Home Medical

they’ve fallen, so your concerns are legitimate and real. Fortunately, there are options to allay your fears.

Stair lifts are a cost-effective option to help alleviate some of your worry. Whether you have a straight set of stairs, stairs that curve on the way up, or multiple levels of stairs, there’s an option for you. For the price of one month in an assisted-living facility, you can install stair lifts that can keep you in the comfort of your own home without worry. Are you perhaps having surgery and only need a temporary stair lift option? Straight stair lifts can be rented and removed when you no longer need them!

Bathrooms are another area at risk for falls. Rugs can cause slipping; wet floors are a hazard. Consider having some sturdy grab bars installed as well as a barrier-free or curbed shower or even a tub cutout. Toilet seat risers, toilet safety frames, shower chairs, and transfer benches are all good choices to stay safer in the bathroom.

Getting in and out of chairs/recliners can be frustrating. Think about a lift chair. Today’s modern lift chairs are attractive, comfortable, and come in a wide range of colors and options. Watch the big game in comfort without worry. Be sure to pick one that’s appropriate for your height and weight.

Now let’s discuss the steps on the outside of your home. Sturdy, slipresistant aluminum modular ramps are a great option for entering and exiting your home easily, with safe access and quick assembly. If you just need a temporary ramp, they’re rentable in all sizes too.

Lastly, rather than miss out on some fun, get mobile with a power wheelchair or electric scooter. Both are easy to drive and maneuver, and they disassemble into lightweight pieces that can easily be stored in your back seat or trunk. Find a company that can assist you with the proper equipment for your

height and weight, and get back in the game.

There are cost-effective choices to alleviate your safety concerns, and these solutions are worth checking into to make your life easier. Find a reputable medical equipment company to develop a plan designed specifically for you, then get out and enjoy life worry free.

MEAL DELIVERY

HOME DELIVERED MEALS –CALUMET COUNTY

Calumet County ADRC (920) 849-1451 or (920) 989-2700 x4301

HOMEBOUND MEALS

Green Bay area (920) 448-4300

KAUKAUNA MEALS ON WHEELS

Kaukauna, Little Chute, Kimberly, Combined Locks St. Paul Elder Services (920) 766-6020 x212

MOBILE MEALS – FOND DU LAC

Fond du Lac ADRC (920) 929-3113

OSHKOSH FAMILY INC., MEALS ON WHEELS

Homebound Oshkosh only (920) 651-3316

OUTAGAMIE COUNTY

NUTRITION PROGRAM

OUTAGAMIE COUNTY ADRC (920) 832-5178

VALLEY VNA MEALS ON WHEELS

Homebound in Neenah and Menasha only (920) 727-5555

WINNEBAGO COUNTY

NUTRITION PROGRAM

(920) 725-2791 or (800) 922-7760

MEDICAL EQUIPMENT & SUPPLIES

Suppliers listed typically sell, rent, or loan a range of home medical equipment and

supplies. Check also the Aging & Caregiver Resources section.

CAPTEL® CAPTIONED TELEPHONE

CapTel, Inc.® (920) 540-0704

captel.com

Ideal for people with hearing loss, the CapTel Captioned Telephone works like any other telephone with one important addition: it displays every word the caller says throughout the conversation.

HME HOME MEDICAL (800) 236-2619

hmehomemedical.com

LOAN CLOSETMEDICAL EQUIPMENT

Fond du Lac County Health Department (920) 929-3085

The CapTel® Captioned Telephone shows captions of everything a caller says, letting you read anything you cannot hear over the phone. To qualify for a no-cost phone, users only need hearing loss and an Internet connection! If you have difficulty hearing over the phone, contact your local Outreach Educator. Chris Moylan

Some days, even the smallest task can be a struggle. That's when a helping hand will make all the difference. The community of friends at OAK PARK ® Place comes with Independence When You Want It, Assistance When You Need It: So bumps in the road don 't become road blocks.

Memory Care

Green Bay

421 Erie Road, Green Bay, WI 54311

(920) 301-4200

greenbaysales@oakparkplace.com

Menasha

2205 Midway Rd, Menasha, WI 54952 (920) 702-0000

menashasales@oakparkplace.com