CONTENTS MARKET DYNAMICS
Growing
Philippine Economy
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a&s Asia, published by Messe Frankfurt New Era Business Media Ltd., is a monthly professional publication for channel players in the regional electronic security industry. It caters to importers, distributors, OEM/ODM searchers, systems integrators and other product purchasers on product sources and identifies developments in video surveillance, access control, biometrics, intrusion alarm, intercom/video doorphone, home automation, and other fields relevant to electronic security.
ISSN 1997-6267 中華郵政北台字第1571號 執照登記為雜誌交寄 John Shi Executive Editor-in-Chief Hubert Duh Managing Director / Publisher Charlie Wong General Manager
Security
Editorial
Sees Increase in
General Press Jill Lai Alf Chang William Pao Lisa Hsu Emily Lin Ryan Liu
Editor-in-Chief Senior Consultant Reporter Reporter Editor Reporter
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Corporate Management
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Willy Wang Manager
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Secutech
With the new president’s focus on enhancing safety in the Philippines, the demand for security in the country will continue to rise.
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VERTICAL SOLUTION
January 2017 ● www.asmag.com
Security Measures Ensure Smooth Sailing Aboard Cruise Ships With thousands of passengers, cruise ships must be able to ensure the security and safety of every person onboard.
Cruise Ships Go Full Steam Ahead With Video Surveillance.....42 12
PRODUCT EXPLORATION
Beyond Surveillance: Video Now Sees Fire and Smoke ..................................32 For a long time, users operating plants, factories and other critical facilities relied on traditional sensing technology for fire and smoke detection.
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EDITOR’S NOTE Philippines: The Next Emerging Country For Security
KEEP IN TOUCH WITH...
The next emerging country in Asia for security seems be the Philippines, followed by countries such as India, Vietnam and China. Even though the country is often a subject of international headlines because of its involvement in the South China Sea dispute and its controversial president, Rodrigo Duterte, its recent GDP growth and social economic status makes it the next up and coming country in Asia. The Philippines is still suffering from drug trafficking and money laundry issues. As such, the government has imposed many strict regulations to crack down on high crime rates. Regardless of the legitimacy and political correctness of its government policies, the country is focusing much of its attention on strengthening local security. The “no CCTV, no permit” regulation has been implemented in the country for a while now. Its government has also urged all the public buses to install surveillance cameras to deter bus robberies. The cities are competing with each other on their security equipment upgrades. According to our recent interviews with local security professionals, the security market growth in the Philippines looks promising for 2017. We can expect the Philippines to be the next momentum for growth in the Asian security market. We hope you enjoy our report on the Philippine market!
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EDITOR-IN-CHIEF JILL LAI
jill.lai@newera.messefrankfurt.com
EDITORIAL TEAM
January 2017 ● www.asmag.com
REPORTER WILLIAM PAO
REPORTER LISA HSU
EDITOR EMILY LIN
REPORTER RYAN LIU
Nowhere is security more exciting than in Asia. Countries are experiencing stellar growth, prompting more security spending from public and private sectors. Secutech, held in Taipei in April, is pretty much the regional hub of everything exciting and innovative going on in security. Indeed, as far as security is concerned, Asia rocks!
Wishing everyone a great beginning to the year 2017! We’ve made some changes to the layout of the magazine to bring you more content and a better reading experience. The past year has been very exciting, with so many opportunities seen in Asian markets, the future sure seems optimistic.
Asia is a fast growing market in the world, and the same holds true in the security industry. Thus, many global companies have re-energized efforts to gain a secure foothold in this region. It will be vital for them to not only understand local issues but also build partnerships for growth.
From the growing popularity of drones to safety on cruise ships, we explored a variety of topics for this issue. In addition, we had the chance to interview international companies as well as local systems integrators and distributors in the Philippines to learn more about the current security market.
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PRODUCTS OF THE MONTH Nightingale Security Robotic Aerial Security
Stronger awareness with drones and drone detection Editor’s Note: Security and surveillance have moved beyond simply setting up a stationary camera. The introduction of drones has expanded the possibility of receiving a greater range of information by having aerial drones monitor areas that were previously difficult for people to see. Having an eye in the sky allows for better security and safety as drones can quickly spot threats or incidents and send out alerts in different settings from industries to cities. The benefits that aerial drones bring can also become a security threat in some areas. Unwanted drones are an issue for highly protected facilities if they are flying around the perimeters. To counter this problem, drone detectors can be set up to detect suspicious objects and send messages or alerts to users that will inform them of drones flying into the restricted range. Some detectors possess features that can recognize the model of the drones or identify it as a bird.
Nightingale Security provides Robotic Aerial Security for corporations. The comprehensive service consists of drones, base stations and powerful mission control software — all working together to provide autonomous, 24/7 physical security using real-time aerial surveillance cameras and data gathering sensors. Key Features: • Designed specifically for security applications • Stationed on-site for rapid response • Always on duty and ready 24/7 to patrol the facility • Streams live video to security team via PC and mobile devices • Object recognition and following • Autonomous navigation to the point of interest
Supplier: Nightingale Security URL: www.nightingalesecurity.com
Drone Detector
DeTect
The DD610AR Drone Detector is a high sensitivity device designed to detect recreational and commercial drones up to one kilometer. DD610AR provides advance notice of drones commonly used by criminals and terrorists. Alerts are sent to the user which can be linked to alarms and security response teams. Forensic data, such as a unique identifier for an intruding drone, is preserved for legal proceedings. Custom Application Programming Interfaces (APIs) allow for easy integration with existing systems.
Cooperative and non-cooperative drone and small unmanned aerial vehicle/ system (UAV/UAS) detection, tracking, identification and intrusion alerting. Ideal for airports, power plants, industrial plants, public events and other sites that require airspace intrusion control for facility security and public safety.
DD610AR Stationary Drone Detector
January 2017 ● www.asmag.com
Key Features: • Advanced warning of drones used by unauthorized operators • For centralized facilities or perimeter monitoring • Integrates into existing zone-based alarm systems with dry contact relays • Open API for integration into operation centers and security systems • Operating temperature range -76/274° F (-60/134° C)
Supplier: Drone Detector URL: www.dronedetector.com 16
HARRIER DSR-200 Drone Surveillance Radar
Key Features: • Optional panoramic or cue-to-target • Classification of drones (quadcopter, camera integration helicopter, RC aircraft) and non-drones • Multi-functional for simultaneous (birds) detection of drones and conventional • Automatic operation with user-definable aircraft (ultralights, helicopters, risk alert zones and intrusion perimeters small-to-large aircraft) • Real-time track plotting to identify • Full remote control and real-time probable drone launch and control sites information display (radar and video) for for interdiction multiple users through secure network and web displays
Supplier: DeTect Intelligent Radar URL: www.detect-inc.com
Ascending Technologies AscTec Falcon 8
The AscTec Falcon 8 went into serial production in 2009 and has since been used globally for professional applications. For projects, the octocopter offers precision and safety with the reliable AscTec High-Performance GPS and the new control unit AscTec Trinity. It weighs in at a mere 2.3 kilograms of takeoff weight and works with maximum efficiency in the air – on- and offshore, even in challenging conditions. Key Features: • Fully automated flight routes in 2D and 3D are exactly reproducible by waypoint navigation, resulting in great ground coverage and reliable information • Auto-functions for economic efficiency: up to 360° spherical or cylindrical panos, Point-ofInterest (POI) imaging and Circle-of-Interest (COI) imaging • Permanent live flight check: the flight system sends all relevant flight data to the mobile ground station in real time, delivering visual and acoustic signals
• Enhanced safety in case of emergency: in case of total link loss, a safety mode takes over the controls to initiate an automatic landing maneuver. Users can choose between “Direct landing”, “Come home straight” and “Come home high” • Direct control, settings and telemetry viewed in real time. Users have total control over the flight system and camera at any time. Zoom, aperture or exposure time can be changed by the user or when changed light conditions require spontaneous resetting
Supplier: Ascending Technologies URL: www.asctec.de/en
Dedrone
DroneTracker Multi Sensor DT Multi Sensors can be mounted permanently to facades or special poles, in order to survey a defined section of the sky 24/7. The sensors are designed to be used in a variety of locations including prisons, industrial facilities, government facilities and private buildings. It is equipped with a wide range of detectors such as acoustic and Wi-Fi sensors.
Key Features: • Microphones have a reach of 50-80 meters; civilian UAVs have typical acoustic characteristics that are used for reliable detection • Integrated Wi-Fi-sensor detects WLAN drone signals which allows for identification of certain drone models and even single devices • Sensors can be equipped with an infrared camera; the data is interpreted by means of enhanced image analysis methods • Each DroneTracker is equipped with a daylight camera that uses enhanced image analysis functions to analyze the live video feed
Supplier: Dedrone URL: www.dedrone.com
FLIR Aerial First Responder Kits
By combining the flight stability, gimbal technology, mobile app integration and image transmission of the DJI Inspire 1 with FLIR Systems’ thermal imaging technology, these packages provide solutions for reliable, rapid-deployable aerial thermal imaging. They are particularly suitable for firefighting support because they give incident commanders the ability to see through smoke and keep track of their personnel in large fire scenes. They are also must-have kits for rapidly deployed SAR missions regardless of the time of day. Key Features: • Airborne thermal imaging support at the users’ fingertips for every call • Ability to see through smoke and keep an eye on personnel in complex fire scenes • Expanded SAR operations day and night • Monitors roof conditions to reduce risk to firefighters • Highly-integrated, easy-to-fly aircraft with drone app for live video, camera control and digital recording • Complete package that includes everything users need to get flying in minutes
Supplier: FLIR Systems URL: www.flir.com
Sunflower Home Awareness System
The Sunflower Home Awareness System combines outdoor sensors with an aerial camera for a complete view of what is going on around the home. Sunflower Smart Lights learn the property’s routines, deterring unwanted visitors with light and sound. When there’s unusual activity, the Smart Lights work with the Sunflower Flying Camera to identify what is happening. Key Features: • Clear views: when the Smart Light detects something strange, the flying camera can be sent to the point of interest for live video • Insightful alerts: different events require different responses. Apps can be pre-set to send alerts or handle things on its own • Sunflower Smart Light 360° motion sensors detect movement; vibration sensors identify footsteps • Sunflower Flying Camera uses differential GPS for precise navigation around the property
Supplier: Sunflower Labs URL: www.sunflower-labs.com 17
Milestone Embraces Partner Community In the highly competitive and dynamic video surveillance industry, it is important to stay ahead of the curve. Milestone’s extensive partner community, coupled with its open platform technology, has enabled it not just to connect devices and solutions, but to also strengthen ties with its solution partners across the globe. As a result, there are vast opportunities for interaction and growth.
ver the years, Milestone Systems has established a strong reputation in the security industry as a leading open video management solution (VMS) platform provider. With 23 offices around the world, Milestone Systems has a strong global presence, especially with the recent opening of their Asia Pacific headquarters in Singapore. When asked about the past year, Benjamin Low, Vice President for APAC at Milestone Systems was reflective. “2016 was a positive one for the company in Asia with solid growth across the region.”
A Look BAck At 2016
January 2017 ● www.asmag.com
While business continues to boom, this growth did not come without challenges. 2016 was marked by a changing political landscape, with concerns over economic stability prompting companies to restrain spending and project delays. Price became a decisive point for many, inducing increased competition in the industry, and a “race to the bottom” in pricing across the board. Adapting to these challenges, Milestone looked to better support its partners in Asia by understanding the needs and issues faced. Low said, “This is not just about the bottom-line. At Milestone, we spend a lot more time working closely with our partners in the region, not just on the pricing aspect of our software, but also on how we can drive more value for all parties involved — be it in terms of selling value, or pitching to their end users to help them reduce some of the dependencies. We also try to work around challenges like currency depreciation, which I think a lot of countries are facing as well.” Acting as a business enabler or partner, rather than a supplier or vendor, Milestone aims to create a community that can offer more business opportunities for the whole community. “They partner with us, we bring them into some of our opportunities and they gain a lot of value out of it. But also because of this connectivity that they have with us, we are also being let into a lot of opportunities with them,” said Low. “They put
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for Growth BY Emily Lin
us into the platform and once a Milestone solution is implemented, they can then pull in a lot of other different solutions for the customers themselves, from different brands of hardware to cameras to storage; and because we can connect with so many things, they can adapt to their customers’ changing needs.”
New TechNologies AheAd iN 2017 Looking forward, Low sees continued growth in the Asian security market that will be, in part, driven by the need for increased security around the globe, leading to a potential pick up in verticals ranging from government, enterprises to city surveillance. New technologies like the Internet of Things (IoT) and big data are expected to continue to reshape businesses, and the security industry will not be exempt as customers are now looking to drive more intelligence from video surveillance. Cloud-based services, such as video surveillance as a service (VSaaS), will also slowly gain traction in the industry,
THIS OPENNESS THAT MILESTONE HAS, ALONG WITH THE ABILITY TO CONNECT TO PARTNERS AROUND THE WORLD, HAS ALWAYS BEEN OUR WINNING KEY DIFFERENTIATOR. WE SEE THIS AS A VALUE AND WILL CONTINUE TO EMBRACE THIS MINDSET GOING FORWARD.
owing to customers who may seek to outsource the management of their systems. According to Low, these new technologies has placed Milestone in a very good position as its open VMS platform allows the easy integration of hardware, software and solutions as well as the addition of other advanced technologies. “That allows us to keep ourselves in the running, keep up with the trends and work with the best IoT products out there — from telecommunications service providers, to cloud data centers that wants to do more video, and video surveillance as a service and everything,” said Low. “This openness that Milestone has, along with the ability to connect to partners around the world, has always been our winning key differentiator. We see this as a value and will continue to embrace this mindset going forward,” he added. As innovation and collaboration comes to the forefront, Milestone is also able to tap into a large community for new ideas and integrations, and this has become a unique selling point for the company. “We look towards our community, the people who can probably do certain, or a lot of, things better than us in many areas that we would never think of,” said Low. “By working closely with our partners and customers, we learn to understand and adapt to their business needs and provide options as needed. As a result, this mutually reciprocal relationship with our partner community has created many opportunities, and resulted in us having an all-time high in terms of our partnership numbers.”
TargeTing asia for growTh The APAC region has always been one of the key growth pillars attributed to Milestone’s success. Hence, it aims to strengthen its presence and partnerships in Asia, which started with the opening of its regional headquarters in Singapore in 2016. To target the local market, Milestone has worked with university research and development laboratories in India, China and Singapore. “ They are developing very
strong applications that may not be applicable to other parts of the world, but are very focused on addressing local business issues. With us being an open platform and our strong SDK, this allows them to connect with us and with the rest of the security world as well,” said Low. “This has been a key advantage and a key value for many of our partners here.” Fostering a culture of innovation is certainly another highlight for Milestone. In 2017, the first ever Asia Pacific Milestone Integration Platform Symposium (MIPS) will be held, where more than 200 customers, partners, and industry experts across Asia will come together to network, collaborate, engage in dialogue sessions and workshops. “If you are our partner participating in a partner event like MIPS, you are immediately exposed to our entire community of resellers to distributors, and this allows you to leverage our partnerships, resellers, distributors to expand your personal and professional network,” elaborated Low. Symposiums such as MIPS established a marketplace platform for partners to bring their products and software to a global audience. At the same time, users can access this to search, download and immediately integrate solutions into their applications. “This creates a win-win, mutually beneficial relationship that everybody can embark on, utilize, earn money with, so that’s something that is really, really cool,” he added.
Long-Term Thinking for SucceSS From the very start, Milestone has stuck firmly to its original mindset of providing customers with future proof software to create new, innovative security solutions. This same commitment to creating long-term partnerships within a global ecosystem will guarantee the success of Milestone’s future in an increasingly connected world.
Benjamin Low, VP for APAC, Milestone Systems
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NEWS FEATURE a&s explores topics that are generating interest in the security industry, offering readers important facts and information relevant to their profession.
Iveda Awarded $2.6M Safe City Projects by Taiwan’s Chunghwa Telecom The contract from Chunghwa consists of three projects aimed at meeting the government’s safe city goal. BY Iveda
I
veda announced three contracts signed totaling US $2.6 million for safe city projects in Taiwan. The contracts were awarded by Chunghwa, the largest telecom in Taiwan, to MEGAsys, Iveda’s wholly-owned subsidiary in Taiwan. Iveda anticipates its Taiwan-based subsidiary will achieve profitability in 2017 with these projects. “With the new projects secured in Taiwan, the 2000 ZEE camera purchase from Vietnam telecom VNPT and the 1,000 ZEE camera purchase from Philippines telecom PLDT announced just last month, we are excited about 2017,” said David Ly, CEO of Iveda. “This is just the beginning. Our Taiwan subsidiary has been working diligently to support all our Asia
APPLICATION CASES
2,949,400 January 2017 ● www.asmag.com
crime cases reported under Indian Penal Code in 2015. Source: National Crime Record Bureau (NCRB), New Delhi
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business and close these local contracts. We’ve been working with our local partners in these "The three new for months Asian countries toChunghwa build this momentum. It’s Telecom paying off and we anticipate
and quality of life throughout Taiwan. Iveda is utilizing its SafeCiti solution consisting of its Iveda Enterprise and Sentir cloud platforms to fulfill the requirements of the Taiwan
cameras. The largest (approximately US$1.2 million) of the three projects is in Kaohsiung City, a massive port city about 225 miles south of Taipei. The
other projects coming into fruition in the next few months.” The three new Chunghwa Telecom contracts are part of the continuing government safe city initiatives to improve safety
Government. IvedaEnterprise, Ive d a’s e n te r p r i s e - c l a s s centralized video management platform, is ideal for private cloud deployments and Sentir is its cloud platform that utilizes simple plug-and-play IP
project will commence in January 2017 and is slated to be completed by September 2017. It is an expansion of the Construction Site Compliance Policy that Iveda successfully implemented in Taipei City
contracts are part of the continuing government safe city initiatives to improve safety and quality of life throughout Taiwan."
EVENT VENUES
SONY WATCHES OVER RACERS AT JAPANESE CIRCUIT Located in Japan’s Chugoku region, Okayama International Circuit attracts over 300,000 spectators each year. The venue’s previous analog video surveillance cameras were becoming increasingly outdated, falling short of modern requirements. The venue decided to upgrade to the latest IP network camera technology from Sony. Mounted on the control tower, rapid dome cameras stream detail-packed Full HD footage of race vehicles at top speed. The cameras accurately captures split-second action at 60fps. Roof-mounted cameras keep an eye on activity in pit areas, overseeing the safety of team mechanics and ensuring that pit stop regulations aren’t being violated. Camera images are displayed in the main control room, giving race judges a complete picture of what’s happening at every point of the circuit. Video footage is stored for later review using the network surveillance recorder that can hold over 300 hours of Full HD images on its 12 TB hard disk drive array.
this year and in 2015. Similar to the Taipei City project, Iveda will provide live surveillance of hundreds of governmentfunded construction sites in Kaohsiung City. The city government will purchase about 300 of Iveda’s ZEE cameras and Sentir platform licenses. The other two contracts commenced November 2016 and have a target completion date of August 2017. The government is expanding remote management and security surveillance of two more water pumping stations in Taipei City. Iveda is designing and deploying a complete video and audio infrastructure for managing outdoor surveillance applications at both facilities. The two sites will have a combination of 340 stationary and pan tilt zoom IP cameras networked through nineteen IvedaEnterprise NVRs with just over 450 terabytes (TB) of data storage. The centralized system will also have public address (PA) and conferencing capabilities. Chunghwa will provide the fixed and cellular bandwidth.
NEC Appoints New NEC Philippines President The new appointment will be a step forward for the company on building a strong local presence in the country. BY NEC
N
EC Philippines announced the appointment of Elizabeth Tirona Pangan as its new President. She will be responsible for strengthening and growing NEC’s business in the Philippines. Pangan has 28 years of business management and operations excellence experience in the IT industry, having worked extensively in sales and operations roles in multinational companies based in the Philippines. She started her career at IBM Philippines in 1988 and held several management roles in back office operations. In 2000, Pangan was appointed as Business Partner Relationship Manager where she honed her management skills in building partner and customer relationships which resulted in her achieving consistent sales targets in the organization. From 2004 to 2012, she worked at Microsoft Philippines and held key roles where she was mainly responsible for business and marketing planning, and drove sales revenue. She later rejoined the company in 2014 as an Enterprise Sales Lead, developing and executing sales and organizational strategies for the Enterprise Commercial division of company. Prior to that in 2013, Pangan was Director of Sales and Marketing in NEC Philippines where she led and managed the enterprise sales, channels and marketing teams. “It is an honor for me to be appointed as President of NEC Philippines. NEC Philippines has built a strong reputation in the industry and achieved steady growth by providing its technologies, solutions, services and expertise to the public and private sectors. I look forward to working with the NEC Philippines team to co-create social value with our customers and lead NEC’s next phase of growth in the Philippines,” said Elizabeth Tirona Pangan, President of NEC Philippines. Pangan replaces Agnes Gervacio who resigned from the company in November 2016.
TRANSPORTATION
AUSTRALIAN HIGHWAY DEPLOYS AXIS TRAFFIC SOLUTION EastLink is the 39-kilometer freeway in Melbourne’s South East suburbs in Australia that connects the Eastern, Monash, Frankston and Peninsula Link freeways. The freeway has an Automatic Video Incident Detection (AVID) System as part of its critical safety systems. EastLink was required to upgrade its video detection solution by adding new hardware and migrating to an IP solution. Axis Communications was able to provide such a solution with its
encoders. These Axis video encoders allow access of video streams from any location on the network and encode the video to IP, enabling implementation of a full hot standby detection system in the disaster recovery center. The final solution offered full business continuity with a seamless switch to a digital solution without interfering with the live system. This flexibility provided a fully functional AVID system and enabled safe operation.
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Growing
Philippine Economy
Security Sees Increase in
With the new president’s focus on enhancing safety in the Philippines, the demand for security in the country will continue to rise. The government has already taken steps to ensure the safety of the people, with cities implementing more video surveillance and emergency call lines. Many local systems integrators and distributors see a bright future for security in the country. BY Ryan Liu
January 2017 â—? www.asmag.com
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he Philippines is an ever growing country with constant investment being made toward enhancing the nation’s economy. According to the Philippine Statistics Authority, the GDP was 7.1 percent in the third quarter of 2016, which was higher than the second quarter growth rate of 7 percent. As the economy of the country is growing, so is the security market. “In 2015, we saw the security market in the Philippines grow at a steady rate. However, in 2016, we have observed an uptick in growth, which according to Statista, the security market will grow to US$10 million by the end of the year,” said Alex Tan, ASEAN Director of Sales for Physical Access Control System at HID Global. Local systems integrators agreed that the security market has been on the rise in 2016. “If I would analyze the gross sales of our company from 2015 and 2016, I would say that 2016 is better, prices of CCTV systems were higher since most of our clients shifted from analog to IP cameras, and the cost
difference is huge compared to the old model,” said Mary Ann Navarro, CEO of Extinguished. The security market is also seeing growth through increased spending from end users. Several systems integrators in the country noted that many companies are now more willing to allocate more of their budgets toward security, installing better security systems that can reduce cost of operation and improve efficiency. Max Chayco, GM of NETDOC, believes that 2017 will be better than 2016 as more government spending is expected in the infrastructure sector.
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Beyond Surveillance:
Now Video
Sees
Fire and Smoke For a long time, users operating plants, factories and other critical facilities relied on traditional sensing technology for fire and smoke detection. But sensors, effective as they are, have certain limitations. It is against this backdrop that video image fire detection, which uses analytics embedded in cameras to detect fire, presents itself as an alternative or complement to traditional sensors. BY William Pao
January 2017 ● www.asmag.com
John De Blonde, Director, Product Line Management, Xtralis
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Rick Jeffress, Director, Business Development, Fike
ompared to traditional fire or smoke detectors or sensors, video image detection for fire and smoke is relatively young and has been in the market for only some 10 years. At first, the technology did not really catch up. Over-expectations for the technology and initial high false alarm rates had caused a generate distrust among users. Yet over time, with improvements in hardware and software as well as more successful applications, video image fire detection has gained wider acceptance among users. “The improved CPU power of cameras, increasing image quality, and decreasing price has made these solutions more popular and reliable than they were 10 years ago,” said John De Blonde, Director of Product Line Management at Xtralis. De Blonde added that in certain countries, a visual element is required for fire verification, and this has also triggered demand. “The fire/smoke detection market suffers from false alarms, which can impact the responses of emergency services. Certain fire and rescue services in the U.K. will not attend an automatically detected and reported fire, unless it is ‘visually verified’ — and there are indications that other European countries will follow suit,” he said.
BENEFITS OF VIDEO IMAGE FIRE DETECTION One benefit of video image fire detection is quicker detection time, as it literally “sees” fire or smoke rather than sensing it once smoke reaches a sensor
Peter Jen, President, GKB Security
Sören Wittmann, Product Manager, Special Detectors, Bosch Security Systems
that is usually mounted on the ceiling. “The analytics are detecting in the entire field of view of the camera, usually from floor to ceiling, while other detectors must be installed at the ceiling and must wait for the smoke to reach them. Even aspiration detectors must wait for the smoke to reach the ceiling or aspiration point. In some cases smoke does not reach conventional smoke detectors due to stratification,” said Rick Jeffress, Director of Business Development at Fike. “Conventional spot detectors cover an area of 900 square feet, however approved coverage for video image detection is 7,800 square feet and greater using a performance-based design.” “Video is becoming a trend in fire detection because it can help to close gaps where existing codes of practice have ‘blind spots’ due to a lack of adequate technologies. This is particularly evident when fire detection takes too long, for example due to high ceilings,” said Sören Wittmann, Product Manager for Special Detectors at Bosch Security Systems. “Video-based fire detection can detect flames and smoke within the monitored area within seconds and regardless of ceiling height. Thanks to its optical detection, video-based fire detection does not have to wait until smoke or heat has reached its mounting position as is the case with classic fire detection.”
perimeters of facilities, and the annual maintenance is performed through software rather than simulated at each camera,” said Jeffress. “Many choose video image fire detection in hazardous areas since annual maintenance is performed through software, and there’s no need to go into the room with the detector. Setup of systems is often performed with factory support remotely with screen sharing to assure smooth and quick configuration, commissioning and handover.” Also, video image fire detection can better withstand pollutants or other harmful agents in critical areas. “In contrast to existing smoke detection technologies, video-based fire detection is robust against dust and humidity — a combination that very quickly pollutes standard technologies,” Wittmann said.
How it works At the core of video image fire detection is the fire- or smoke-detecting algorithm, which can reside in the camera or on a server, depending on the system
design. Basically, the analytics monitors movements of light patterns relative to a stable background. If the movement is consistent with known smoke or flame movement patterns, then an alarm will be issued. “Cameras trained on the area or process being monitored collect reference images, which are monitored by analytic software for changes of lighting across pixels that coincide with learned patterns that indicate the presence of dust, oil mist, flame, reflected flame, or smoke in the image,” Jeffress said. “The system uses artificial intelligence and has been ‘trained’ via exposure to real and false fires on how to recognize signs of trouble.” “We have various type of algorithms,” said Peter Jen, President of GKB Security. “They recognize fire and smoke based on their color, shape and movement.”
Other Components Video image fire detection needs a minimum of one camera and a system which is able to show the alarms. “This may be a video management system, a building management system or a fire panel,” said Wittmann. “Video-based fire detection is a customized solution. Depending on the requirements of the customer and the fire protection concept, additional components or connections can be included. For example, network video recorders based on iSCSI for alarm-
Ease of Installation, Maintenance Another advantage of video image fire detection is ease of installation and maintenance, which can facilitate installers and repairmen as they perform their tasks. “Video image detection cameras are easy to install on walls or
33
ruise ships are like floating mini cities — they have their own stores, restaurants, casinos and entertainment venues, among others. Filled to capacity, a cruise ship could have over 6,000 passengers aboard at any given time. With so much going on and such a large number of people, safety and security are paramount to ensure cruise goers are allowed to sit back and relax. As an industry, cruises are a major part of global tourism. The Cruise Lines International Association (CLIA) estimated roughly 24 million passengers would travel on cruise lines globally in 2016, a number that has steadily increased year by year. Not only have passenger numbers increased, the number of routes and ships have also seen rapid growth.
This increase has had a direct impact on the demand for security and safety equipment. Nowadays, modern cruise ships are large, complex vessels with integrated electrical and network systems. New ships like the Harmony of the Seas, currently the world’s largest passenger ship at a length of 1,188.1 feet and capacity of over 6,000 passengers and 2,000 crew, have advanced network infrastructure. “Newer ships typically have IP network infrastructure deployed throughout which is used for a range of services including the ship’s system, IT,
Cruise industry FaCts
The cruise industry is a major contributor to the overall global tourism industry. According to the Cruise Line International Association (CLIA), cruise travel outpaced general leisure travel in the U.S. by 22 percent, between 2008 and 2014. The cruise industry is growing at a fast pace. In 2015, there were 448 cruise ships, with another 27 scheduled to debut in 2016. The Caribbean was the most popular destination in 2016, making up a total of 33.7 percent of all cruise line deployments. While the U.S. cruise industry continues to dominate the global market, other regions around the world have seen major growth in the last 10 years. The total passenger numbers in Australia grew six-fold from 2004 to 2014, reaching over 1 million from only 150,000. Interest in cruises has also grown in Asia, with a passenger capacity of 2.2 million in 2015.
Security Measures Ensure Smooth Sailing Aboard
Cruise Ships
January 2017 ● www.asmag.com
With thousands of passengers, cruise ships must be able to ensure the security and safety of every person onboard. As the number of people opting to embark on cruises continue to increase, so does the potential of the cruise industry for security. BY Eifeh Strom, Freelancer
36
internet, entertainment, retail, communications and security,� said Jeff Whitney, VP of Global Marketing at Arecont Vision. These new technologically advanced ships provide the framework for equally advanced security systems. Furthermore, with cruise lines spending their resources on people and security systems to provide protection without access to lethal weapons, they must focus on preventing and deterring events before they escalate. Comprehensive safety and security measures are the only way to achieve this goal.
Security at Sea While the actual number of serious incidents onboard cruise vessels
Jumbi Edulbehram, Regional President, Americas, Oncam
Anthony Incorvati, Business Development Manager, Critical Infrastructure and Transportation, Axis Communications
37
Cruise Ships
Go Full Steam Ahead With
An integral part of cruise vessel security is video surveillance. The correct camera selection, placement and installation can either make or break a ship’s security system.
Video Surveillance
January 2017 â—? www.asmag.com
42
BY Eifeh Strom, Freelancer
he cruise industry has been receiving a lot of media attention regarding security onboard its vessels. From people falling overboard to physical and sexual assaults to vandalism and theft, cruise ships are subject to a wide range of different security and safety threats. When it comes to video surveillance, all of the aforementioned have a direct and positive impact on its demand. From a technology standpoint, these incidents have driven demand for upgrading current video management systems aboard cruise vessels. The addition of intelligent video algorithms, use of 360-degree cameras, high-definition video feeds and advanced video forensic capabilities for enhanced video search as well as man overboard detection technology are all examples of upgrade measures cruise line operators are deploying.
Increased surveIllance needs With fears around terrorism heightened and a general
SlipS and FallS — did They or didn’T They?
Slip-and-fall incidents on cruise ships are one of the most common personal injury suits filed against cruise line operators. “Some passengers can find themselves being a bit opportunistic in false slip and falls and other false acts that attempt to hold the cruise ship liable,” said Anthony Incorvati, Business Development Manager of Critical Infrastructure and Transportation at Axis Communications. In situations such as these, having video evidence of such slips and falls provide the necessary proof to determine which party is at fault. Video surveillance thus is an essential component to a cruise vessel’s risk management and liability.
need to feel safer, cruise ship operators must do everything they can to ensure the safety of all those aboard. By deploying a comprehensive security system made up of access control, identity management and video surveillance, ship operators are able to better ensure all personnel are kept safe. Regulations such as the Cruise Vessel Security and Safety Act of 2010 require cruise vessels to comply with certain security system requirements. “Cruise ship operators strive to stay compliant with various regulations, and video surveillance is at the center of these requests,” said Jumbi Edulbehram, Regional President for Americas at Oncam. “The goal is to have visual evidence of incidents, criminal activity or unsafe behavior.” As the core of any good security system, the importance of a robust video surveillance solution is imperative, and an IP video surveillance is particularly well suited to the needs of cruise ships, explained Anthony Incorvati, Business Development Manager of Critical Infrastructure and Transportation at Axis Communications. “For a cruise ship, we are talking about the perfect storm when it comes to so many different subcategories of users and environments. In one location we have casinos, restaurants, hotels, day and night operations, diverse climate and lighting conditions, diverse areas from many nooks and crannies (both passenger and operations areas — power plant, kitchens, etc.) to larger open deck spaces,” he said. Such a surveillance system is able to support this variety of users and uses in a ship environment.
less cameras, more coverage Cruise ship operators, like most security operators, are constantly looking to reduce security and surveillance costs while at the same time improve coverage, image quality and situational awareness. One way of doing this is by reducing the number of cameras used by replacing them with cameras that can
43
SMAhome
Zonoff: Delivering the Smart home CuStomer experienCe By Kevin Garton, Chief Marketing Officer, Zonoff (originally published in SMAhome issue 17)
The smart home user experience is often associated with an attractive industrial design and a wellpresented user interface (UI). While both design and UI are critical, the smart home user experience must be integrated within the overall customer journey. It should be as comprehensive as the lives and families it hopes to support. To ensure a vibrant future for the smart home market, companies will need to deliver seamless, highvalue and end-to-end experiences for their consumers. Five mutually re i n f o rc i n g f a c t o r s t h a t d r i v e successful engagement include 1) aligning your business model and brand; 2) defining the initial use case; 3) supporting the buying and installation experience; 4) enabling the right user interaction; and 5) communicating effectively throughout.
Business Model and Brand alignMent
January 2017 ● www.asmag.com
A consumer’s first encounter with a smart home offering occurs long before they open up a box or download an app. To ensure the strongest possible foundation for this journey, clarify your monetization strategy and acquire as much insight about your target market as possible. Then, align your brand and business model by following these rules: Rule 1: Do not assume your industry will follow the same
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Even the youngest consumers have a good idea of how to manipulate things around the home, from door locks to floor lamps to thermostats.
business model as others. Although a home improvement retailer, energy utility and insurance company may all have smart home packages and even deal with similar appliances or devices, their business models will vary greatly. The retailer aims to increase sales and revenue; the utility, to influence energy consumption patterns; and the insurer, to reduce the frequency and average cost of claims. Rule 2: Understand your customer. Consider your customers’ likely behaviors, interests, desires and wants/ needs when they first begin evaluating the capabilities of a smart home. Leverage consumer data and customer insights to design an experience that helps them achieve their goals and design the use cases that will make that possible. Ask yourself: • What outcome are they looking to achieve? • How can we improve their current circumstances? • How valuable or urgent is that outcome? • What alternatives do they have available to them to achieve that outcome? • How do they expect your brand would help them get there? Rule 3: Align with your brand. Brand positioning will dictate the nature of a Smart Home offering. Consider that a high-end home insurance company, which has built its brand reputation on “being there” for its policyholders, will require a more sophisticated, turnkey home monitoring and alert offering than one that is positioned as the streamlined, costsaving alternative in the market. Companies should also take into account current interactions between the brand and its customers. A consumer’s first smart home purchase may be a smart door lock purchased from a home improvement store — purchased there because the consumer associates the device with that store instead of an electronics or office supply store where it is also available. When possible, leverage the strengths of your brand. Home security companies are adding home automation sub-brands under their existing home security master brand in order to capitalize on existing brand equity. The costly alternative is to create new entities.
defining the experience Businesses must be bold when determining their ultimate
smart home vision, whether it involves safety or energy efficiency, health or some other goal. Although there are thousands of Smart Home capabilities, certain subsets will more naturally align with your offering than others. One or two will emerge as the best place to start your customer on their journey. Keep it simple. Promote a use case that is easy to master and love. Even one or a limited number of use cases or particular activities requires heavy lifting. Behind the scenes, you will be vetting the device ecosystem: establishing interoperability and compatibility, se t t i n g q u a l i t y con trol ac ros s hardware, software and service partners, and continuously testing. After customers have adopted their first smart home application, you have a captive audience of subscribers or loyal customers. Talk to them. Use systems analytics to understand how they are really leveraging their initial smart home features. Segment users with similar patterns and plan the next best experience for each group. Use these patterns to influence product design and development as well as communications to the customer base. Make it a goal to help them along their smart home journey.
the Buying and installation experience If you have been true to your brand and responsive to the needs of your customer segments, you will have customers who buy in. Make it as easy to select a use case as it is to buy a household item online. Provide clear expectations as to what happens next. Offer a checklist of next steps, links to helpful explainer videos and automated e-mails leading to the arrival of their product or visit from their installer. Think about coordinating sales and installation. Consider a smart lock installation. What finishes will you
offer? Which ones will the installer carry? If there is a keyhole, can it be matched to the house key that opens other doors? Given these complexities, is it better for customers to select their locks online ahead of time? How will selections be orchestrated and integrated into the field-team’s scheduling system? Whether professionally or self-installed, this experience reinforces the decision to buy and sets future expectations. In these moments, a user determines if it is an easy or difficult system, perceives it as “valuable” or “costly” and decides if it will be a temporary tool or their first interaction with something that will be a critical part of their lives for years to come. For professional installs, an efficient process boosts workforce productivity, but for the customer, it also indicates that the system, although powerful, is simple to manage. To boost efficiency and customer satisfaction at this step, follow these tips: • Train and arm your installers with technological aids that ensure a working system and limit time spent in the home. • Select an ecosystem of devices that requires few modifications, supported by a platform-agnostic gateway/hub device. • Facilitate a speedy set up. For example, wireless stick-on sensors, if they align with your brand, accelerate the install and avoid the need to drill into walls or doors. • Demonstrate the UI and have the customer execute a few simple controls. • Make sure the installer or remote customer support agent confirms the system is working correctly before ending a session or leaving the premises. The backend installer or customer service portal should ensure that things are ready for the consumer to take over on their own. Smart devices excite like all new gadgets, but this smart device also solves a real problem or fills a particular need that your customers recognized during the buying process. Once the product is set up, they are ready to confirm their decision and your promises. They will want to play, show off and put the system through its paces. This great flurry of initial use will occur when they have the least experience with the device or system and are most curious to discover its capabilities. Consider providing a start-up screen with a list of “things to try.” These are related use cases that you have pre-programmed to work flawlessly and allow customers to explore.
user interaction This consumer interaction with a smart home system is where the consumer IoT industry puts much of its focus — and for good reason. Companies prototype, build and test with consumers to ensure the right experience, i.e., that buttons are in the “right place” and that the system’s power and capabilities lie beneath a simple, intuitive interface. Key questions to consider are how consumers control and access
47
January – August 2017
WORLD SECURITY EXHIBITION DIRECTORY Exhibitions marked with indicate a&s portfolio's scheduled participation. See a&s personally at these shows. Please refer to the "Yearly Show Calendar" at www.asmag.com/main/global_events.aspx.
January
Intersec • Date: 2017/01/22–01/24 • Venue: Dubai International Convention and Exhibition Centre, Dubai, U.A.E. • Tel: +971-4-389-4500 • Email: andreas.rex@uae.messefrankfurt.com • URL: www.intersecexpo.com
April
ISC West • Date: 2017/04/05–04/07 • Venue: Sands Expo & Convention Center, Las Vegas, U.S.A. • Tel: +1-203-840-5602 • Email: inquiry@isc.reedexpo.com • URL: www.iscwest.com
Secutech India March
Safe Secure Pakistan
• Date: 2017/03/07–03/09 • Venue: Pak-China Friendship Centre, Islamabad, Pakistan • Tel: +92-21-111-734-266 • Email: info@safesecurepakistan.com • URL: www.safesecurepakistan.com
Security Show
• Date: 2017/03/07–03/10 • Venue: Tokyo Bright Sight, Tokyo, Japan • Tel: +81-3-3512-5670 • Email: tradefairs2017@smj.co.jp • URL: https://messe.nikkei.co.jp
Expo Seguridad • Date: 2017/03/14–03/16 • Venue: Centro Banamax, Mexico City • Tel: +1-203-722-7351 • Email: joliver@reedexpo.com • URL: www.exposeguridadmexico.com
MIPS
Protect • Date: 2017/03/29–03/30 • Venue: SMX Convention Center, Manila, Philippines • Tel: +632-818-6828 • Email: leverage@leverageinternational.com • URL: www.protect.leverageinternational.com
Secutech International • Date: 2017/04/12–04/14 • Venue: Nangang Exhibition Center, Taipei, Taiwan • Tel: +886-2-8729-1017 • Email: danielle.lin@newera.messefrankfurt.com • URL: www.secutech.com
ISC Brasil • Date: 2017/04/18–04/20 • Venue: Expo Center Norte, São Paulo, Brazil • Tel: +55-11-3060-4717 • Email: atendimento@reedalcantara.com.br • URL: www.iscbrasil.com.br May
IFSEC Philippines • Date: 2017/05/03–05/05 • Venue: SMX Convention Centre, Pasay City, Metro Manila, Philippines • Tel: +44-7966-222-505 • Email: agnius.kazlauskas@ubm.com • URL: www.ifsec-global.com/philippines/
Exposec • Date: 2017/05/23–05/25 • Venue: Sao Paulo Expo Exhibition & Convention Center, Brazil • Tel: +55-11-5585-4355 • Email: info@fieramilano.com.br • URL: www.exposec.tmp.br
• Date: 2017/05/30–06/01 • Venue: Gallagher Convention Centre, Johannesburg, South Africa • Tel: +27-11-835-1565 • Email: leighm@specialised.com • URL: www.securex.co.za
June
IFSEC International • Date: 2017/06/20–06/22 • Venue: ExCel London, London, U.K. • Tel: +44-20-7921-8231 • Email: rachel.eaton@ubm.com • URL: www.ifsec.co.uk/ July
Security Exhibition & Conference • Date: 2017/07/26–07/28 • Venue: Melbourne Convention & Exhibition Center, Melbourne, Australia • Tel: +61-3-9261-4660 • Email: aphillips@divcom.net.au • URL: www.securityexpo.com.au/ August
Secutech Vietnam • Date: 2017/08/16–08/18 • Venue: Saigon Exhibition & Convention Center (SECC), Ho Chi Minh, Vietnam • Tel: +886-2-8729-1016 • Email: stvn@newera.messefrankfurt.com • URL: www.secutechvietnam.com
INTEGRATE • Date: 2017/08/29–08/31 • Venue: Melbourne Convention & Exhibition Centre, Melbourne, Australia • Tel: +61-3-9261-4500 • Email: cghosh@divcom.net.au • URL: www.integrate-expo.com/
53
January 2017 ● www.asmag.com
• Date: 2017/03/21–03/24 • Venue: Expocentre Fairgrounds, Moscow, Russia • Tel: +7-499-750-08-28 • Email: valentina.michaelson@ite-exhibitions.com • URL: www.securika-moscow.ru
• Date: 2017/04/06–04/08 • Venue: Bombay Exhibition Center, Mumbai, India • Tel: +91-22-4286-3800 • Email: info@secutechexpo.com • URL: www.secutechindia.co.in
SECUREX
Milestone XProtect 2016 R3 Advanced VMS Features:
• R ecorded video is kept in RAM until the VMS determines the video needs to be written to slower mechanical disks • With Scalable Video Quality Recording (SVQR), a low bandwidth connection can be used to send low resolution video to a command center for real-time situational awareness • Support for H.265 video compression • New Smart Maps function introduces support for Google, Bing and OpenStreetMap, in addition to geo-referenced GIS maps and CAD drawings • Support for the IT-industry safety standard Kerberos
AXIS Q3505-SVE Mk II Network Camera Features:
• H igh-corrosion resistance against sea water and chemicals • Enhanced Light-finder and WDR - Forensic Capture • 50/60 fps in HDTV 1080p or 100/120 fps in 720p • Vandal resistance with IK10+ (50 joules) • Broad range of temperatures ranging from -50 °C to 60 ºC (-58 ºF to 140 ºF) ■Milestone Systems/Denmark ■Email: info@milestonesys.com
■Axis Communications/Sweden ■Email: axis-sap@axis.com
Sony SNC-VB642D Outdoor Bullet-Type Full HD IP Network Camera with IR (E-Series) Features: • • • • •
andal resistant V Sees every scene clearly with Full HD image quality Captures smooth, fluid movement at 60fps Steadier, more stable video footage Clear pictures in total darkness with advanced IR
■Sony/Japan ■Email: bis.product.support@am.sony.com
ISONAS Pure IP RC-04 Access Control Features:
• • • • •
eader-controllers are available in two models: multi-card technology (125 kHZ and 13.56 MHZ) or a proximity-only version (125kHz) R BLE allows users to utilize Pure Mobile application and use smart phones as credential Local mode feature allows readers to function without network connection Tamper detection via accelerometer senses any type of altering and prevents security breaches with the reader Secure data transmissions with AES 256 bit encryption
■ISONAS/U.S. ■Email: sales@isonas.com
EverFocus 2 Megapixel Full HD Ultra Low Light Network Camera Features:
• • • • • •
1 /2.8” Sony progressive CMOS image sensor Full HD 1080p video, up to 60fps Triple streams from H.265, H.264 and M-JPEG Ultra low light and true day/night function 3DNR/WDR/2-way audio/defog function supported One push auto focus for remote image adjustment
■EverFocus Electronics/Taiwan ■Email: sales@everfocus.com.tw
FLIR Meridian NVR Features:
• • • • •
re-loaded with video management software P Built-in 8-port PoE switch for easy installation Thumbnail search in Control Center and EZ Client Feature-rich, easy to use and optimized for touch screens New EZ client web interface reduces total cost of ownership (TCO)
■FLIR Systems/U.S. ■Email: visiblesales@flir.com
January 2017 ● www.asmag.com
Hanwha Techwin PNP-9200RH 4K 20x Network IR PTZ Dome Camera Features: • • • • • •
ax. 8-MP (3840 x 2160) resolution M Real 4K 20X IR corrected optical zoom, 16X digital zoom Max. Prest 400˚/sec (Pan), 300˚/sec (Tilt) H.265, H.264, MJPEG, WiseStream support Max. 30fps at 4K (H.265, H.264) Max. IR viewable length : 200 m
■Hanwha Techwin Europe/U.K. ■Email: help.cctv@hanwha.com
56
Companies in This Issue Cover Story • Milestone systeMs Products of the Month • Ascending technologies • dedrone • detect intelligent rAdAr • drone detector • Flir systeMs • nightingAle security • sunFlower lAbs News Feature • Agent vi • bio-key internAtionAl
Next Issue
• dAhuA technology • hArMAn proFessionAl solutions • ivedA • nec
Product Exploration • bosch security systeMs • Fike • gkb security • XtrAlis
Market Dynamics • Arrowtek • d-FleX strAtegic solutions • eXtinguished • Flir systeMs • genetec • hid globAl • netdoc • vicon industries
Vertical Solution • Arecont vision • AXis coMMunicAtions • Milestone systeMs • oncAM • puretech systeMs
Vertical Solution | HoSPITalITy Market Dynamics | CaMboDIa, laoS & MyaNMar Product Exploration | SENSINg TECHNologIES bEyoND PErIMETEr SECurITy
ADVERTISER INDEX
*The index is provided as an additional service. *The publisher does not assume any liability for errors or omissions.
SURVEILLANCE PAGE NO.
ADVERTISER
MAJOR ITEM
COUNTRY
3, 5
DAHUA TECHNOLOGY CO., LTD.
SURVEILLANCE
CHINA
overseas@dahuatech.com
35
FUZHOU FRAN M&E TECHNOLOGY DEVELOPMENT CO., LTD. DOME COVER
CHINA
sales@fjsmt.com
15
GENETEC
SOFTWARE
CANADA
info@genetec.com
BACK COVER
HIKVISION DIGITAL TECHNOLOGY CO., LTD.
SURVEILLANCE
CHINA
overseasbusiness@hikvision.com
11
MEERE COMPANY INC.
CAMERA
KOREA
sales@cube-eye.co.kr
FRONT COVER, 18, 19
MILESTONE SYSTEMS PTE LTD
VIDEO MANAGEMENT SOLUTION
SINGAPORE
-
INSIDE BACK COVER
PANASONIC SYSTEM NETWORKS CO., LTD.
VIDEO SURVEILLANCE
JAPAN
-
2
RIFATRON CO., LTD.
DVR
KOREA
contact@rifatron.com
INSIDE FRONT COVER, 1 SAMSUNG (HANWHA TECHWIN CO., LTD.)
CAMERA / DVR
KOREA
apriler@samsung.co.kr
13
SEAGATE TECHNOLOGY LLC
STORAGE
SINGAPORE
apj.sales.enquiry@seagate.com
8, 9
SONY CORPORATION SEMICONDUCTOR GROUP
SEMICONDUCTOR
JAPAN
-
4
SONY ELECTRONICS ASIA PACIFIC PTE. LTD.
NETWORK MONITORING SOLUTIONS
SINGAPORE
pro.info@ap.sony.com
6.7
WESTERN DIGITAL TAIWAN CO., LTD.
SURVEILLANCE STORAGE
TAIWAN
Jessica.liu@wdc.com
ACCESS CONTROL PAGE NO.
ADVERTISER
MAJOR ITEM
COUNTRY
31
GIGA-TMS INC.
RFID MODULE / LOCK / READER
TAIWAN
promag@gigatms.com.tw
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