CONTENTS
Mar/Apr | a&s ASIA 155
Country Report
Specialized edge devices like Seagate Technology’s SkyHawk can proactively prevent malfunctions that could compromise data integrity”
Robert Yang, VP, Asia-Pacific Sales, Seagate Technology. Edge or cloud, Seagate has the solution, p.14
12 Products of the Month
See Who’s at the Door from Your Smartphone
Smart doorbells and video intercoms for homes and buildings allow users see, hear, and speak with whoever is outside, from any location.
Website Articles https://www.asmag.com
Cover Story 14 Edge or cloud, Seagate has you covered While edge devices offer surveillance-optimized features, cloud storage allows for centralized management and ease of use. Both can be used in tandem to create the right solution for every application.
Setting Up Robust Networking in Smart Factories India’s government has stated its ambition to become the world’s third largest consumer market by 2025.
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For those looking to leverage the advances of Industry 4.0, establishing robust connectivity between controllers and end-devices is critical.
Four Startups That Could Revolutionize Transportation
One of the key areas where artificial intelligence, machine learning and other new technologies are playing a major role is road transportation.
Robert Yang, VP, Asia-Pacific Sales, Seagate Technology
EDITOR’S NOTE
Cyber Threats in Southeast Asia are More Serious than You Think Asia is not immune to cyber threats, and it could be more vulnerable than you think. According to a 2018 Telstra Security Report, 66 percent of APAC respondents, out of a total of 750, experienced business interruptions due to a security breach at least once over the past year. Web application hackings were the most prevalent form of attack at 53 percent, with identity theft accounting for 33 percent. Recent findings from U.K.-based research company Comparitech provide further evidence of the vulnerability of Southeast Asian countries to cyberattacks. Comparitech named Indonesia and Vietnam as the countries most vulnerable to cyberattacks, with Brunei, Cambodia, Myanmar, East Timor and Vietnam described as just about to start building their cybersecurity frameworks. Vietnam was ranked as the least prepared for, and most likely to be targeted by cyberattacks. On the contrary, Malaysia and Singapore led the report’s cybersecurity ranking. In this light, cybersecurity threats have now become a big threat to all businesses around the world. These threats, along with the convergence of physical and digital security, will surely see demand for cyber protection increase.
EDITOR-IN-CHIEF JILL LAI
jill.lai@newera.messefrankfurt.com
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EDITORIAL TEAM SENIOR REPORTER WILLIAM PAO Today, data is growing at an explosive rate due to the internet of things (IoT) and artificial intelligence (AI). As such, how to store and retain data effectively has become a key question. To this end, Seagate has solutions that fit different use cases.
EXECUTIVE EDITOR ADAM GRAUDUS Across the world, brick-and-mortar stores face a struggle to survive in the face of online competition. Retailers are now turning to new technologies, such as artificial intelligence (AI) and deep learning, to provide a more personalized shopping experience and lure back customers.
REPORTER JOHN LIU Artificial intelligence (AI), big data and the internet of things (IoT) are on their way to becoming part of everyday life. The adoption of advanced technologies in various verticals is covered in this issue, including critical infrastructure, smart building, access control, smart city and even cruises.
STATS & FIGURES 78% of APAC Consumers Comfortable Using Biometrics Seventy-eight percent of consumers in the Asia Pacific (APAC) region said they were “comfortable using biometrics,” according to a study from IBM.
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PAC consumers lead the field in their acceptance of biometric technologies,
surpassing those in the EU (65 percent), the U.S. (57 percent) and the global average (67 percent).
Consumers Comfortable Using Biometrics 80
78%
70 60
Source: IBM
65%
50
57%
67%
40 30 20 10 0
APAC
EU
U.S. Global Average
APAC also stood out as the region with the highest consumer knowledge biometrics, at 60 percent. This compares with a global average of 45 percent and 40 percent and 34 percent for the EU and the U.S., respectively. IBM cited the relative proliferation of novel use cases, such as Alibaba’s “Smile to Pay” service in China, as a factor in APAC consumers’ higher acceptance of biometric technologies. APAC consumers’ comfort and acceptance of biometrics marks it out as a region primed for market growth – a notion bolstered by the fact that 94 percent of APAC respondents said they were interested in
a&s shares the latest industry research figures and analysis for industry players to gain a holistic view of the market.
using biometrics in the future. Despite high awareness of data breaches in the past year (at 70 percent), 57 percent of APAC respondents still trusted institutions to protect their biometric data. Within the overall concept of turning to newer authentication models and biometrics, respondents showed a preference for fingerprint (44 percent) and iris (30 percent) authentication, and had less trust that others (voice recognition, heartbeat recognition) were as secure. Most respondents leaned toward using fingerprint authentication, with IBM suggesting that this was due to comfort and familiarity when using this medium, a consequence of its prominence in the marketplace and its integration into both Android and iPhone smartphones in recent years.
APAC to Account for 36% of BOIT Market by 2020
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he Asia Pacific (APAC) region long-established business models and BIOT Market Revenues (2022) is set to account for 36 percent offered significant new opportunities Rest of the World 13% of the building internet of things to improve the efficiency of buildings, (BOIT) market by 2022, surpassing raise employee productivity, as well as APAC 36% North America as the largest market for help to stimulate the development of BOIT products in the process, according innovative new services. North America to research from Memoori. The global BIOT grew 6.5 percent to 28% The APAC region surpassed North 2018 according to Memoori’s latest Europe 23% America in terms of BIOT market figures, with smart lighting the fastest revenues in 2015 and currently represents expanding sector with 11 percent Source: Global Market Insights just over a third of global sales at 34.3 year-on-year growth. percent. Building Energy and Control Systems (BECS) constituted the Memoori cites the transformative effect the internet of things biggest portion of the market with revenues of US$33.4 billion. (IoT) has had on smart building automation and control as a This was followed by physical security at $28.8 billion, and fire key driver of market growth. The report said IoT had disrupted detection and safety at $23.2 billion.
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APAC to become largest smart home market by 2030 with 25% share
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While China will represent the bulk of the growth in the APAC region, foreign firms are expected to encounter difficulties in the country due to regulatory and censorship issues. As a result, domestic tech giants, such as Tencent, Baidu, Alibaba, Xiaomi and Haier,
he Asia Pacific region is set to become the largest market for smart home products by 2030, driven by demand from China’s expanding middleclass. Revenues for the region are predicted to reach US$180 billion, according to a report from A.T. Kearney.
World Smart Home Market by 2030 (US$ billion) 74
Rest of the World North America
112.9
Europe
102.7 115.9
APAC 0
20
40
60
80
100
120
Source: A.T. Kearney
would likely dominate the Chinese market, through the formation of their own smart home ecosystems, the report said. Local suppliers are also tipped to account for the bulk of Japan’s market. The country is currently among the leaders for smart home penetration, at 1.3 percent. Aging demographics were cited as a factor in increasing demand for health and wellness smart home devices, with the sector expected to experience compound annual growth of 31 percent to 2030. A.T. Kearney highlighted South Korea, Taiwan and Singapore (whose government is embarking on a multifaceted smart city initiative) as likely growth markets, noting that low incomes would likely hinder growth in the rest of Southeast Asia and India.
Smart Lighting Sales in APAC to hit US$9.5B by 2024
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he value of the smart lighting market in the Asia Pacific region is set to hit US$9.5 billion by 2024, according to research from Envision Intelligence. Government smart city initiatives, along with growing demand from home users for more energy efficient lighting systems and an uptick in home building in India and China, were highlighted as key drivers of market growth. Falling production costs will see LEDs account for the bulk of market revenues, with indoor lighting products expected to dominate over outdoor. Increasing adoption of Bluetooth, Wi-Fi, ZigBee and another wireless communication mediums in smartphones and tablets is also slated to contribute to market growth. By sector, retail is expected to net the biggest share of the market at 42 percent.
APAC Smart Lighting Market (US$ billion) 9.5
10
8 billion
More than 8 billion consumer devices supporting digital assistants will be in use by 2021 Source: IHS Markit
$180
mil. US Southeast Asian building energy management systems market to reach $180 million by 2020 Source: Frost & Sullivan
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WEBSITE ARTICLES
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To view the most up-to-date and complete content for application cases, please visit the “Vertical Solutions” section of our website at www.asmag.com. The website collects recent security-related case studies and presents the best possible solutions for various vertical markets around the world. For more information, contact as-pr@newera.messfrankfurt.com
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PRODUCTS OF THE MONTH
See Who’s at the Door from Your Smartphone!
Smart doorbells and video intercoms for homes and buildings allow users see, hear, and speak with whoever is outside, from any location. Accompanying smartphone apps also provide live feeds, as well as the ability to revisit recorded footage and door event logs — all at your fingertips.
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FOR HOMES (1) Nest Hello Nest Labs Simply by replacing an existing wired doorbell, Nest Hello delivers HD front door footage from morning until night. With Nest Hello’s HDR video functionality, you can see sharp details even in dark areas. 24/7 streaming lets users check in anytime, as well as go back and look at snapshots from up to 3 hours before. It also recognizes family and friends of the homeowner and sends on-time alerts to notify their visits. For clear audio quality, Nest Hello features noise and echo cancellation. Prerecorded responses are also available. URL: nest.com
(2) Netatmo Smart Video Doorbell Netatmo With the Apple HomeKit-compatible Netatmo Smart Video Doorbell, users can see and respond to whoever is at the door in three very easy ways: through the Netatmo smartphone app, the Apple Home app, or via voice command using Siri. The home is also protected through the doorbell’s 1080p HD camera and wide 160-degree field of view. The Netatmo Smart Video Doorbell alerts users to any suspicious persons at the door or in the front yard, and does not require professional installation. URL: www.netatmo.com
(3) Ring Video Doorbell Pro Ring The Video Doorbell Pro by Ring features 1080p HD video, live view, two-way audio, and has a 160-degree field-of view. Its customizable motion sensors can focus on critical zones based on users’ adjustment, and send motion-activated alerts to a smartphone, tablet, or desktop whenever someone passes through the door. Video Doorbell Pro requires a Wi-Fi connection and is compatible with Amazon Alexa, iOS, Mac and Android devices.
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URL: ring.com
(4) EZVIZ DB1 Ezviz
EZVIZ’s DB1 is a 3-megapixel (2048×1536 video resolution) Wi-Fi-enabled smart doorbell that answers the door through prerecorded messages even when the homeowners are not in. With built-in PIR motion sensor, 5-meter night vision, and an IP65 weatherproof rating, the DB1 is ready to withstand all types of conditions. Through the EZVIZ app or EZVIZ Studio, users can view and playback video history, as well as receive instant alerts and communicate in real-time — all from a single platform.
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URL: www.ezvizlife.com
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(7) Aiphone GT-DMB-N Aiphone The GT-DMB-N is a three-in-one video entrance station and NFC reader that is part of Aiphone’s GT Series multitenant video intercom system. It is equipped with a PTZ camera which captures a 170-degree wide-angle view, and the keypad allows for direct dialing and access authorization. The system can also replace concierge staff, as it allows for direct communication between buildings within the same logical network. With NFC programming, tenant directories can be updated promptly with an Android device. URL: www.aiphone.com
(8) ButterflyMX ButterflyMX
(5) Comelit Ikall Comelit Group
URL: www.comelitgroup.com
(6) Siedle Vario S. Siedle & Söhne Featuring the new Camera 80, Siedle Vario’s modular functions offer clear and bright footage, and allow users to call, listen, see and talk to building visitors. The day/night switchover function changes in the darkness to the true monochrome mode, enhancing light sensitivity for the capturing. With the Siedle smartphone app, door access can be managed easier as users can see front-door video, remotely grant door access, switch views between other surveillance cameras, and control other connected building control systems. URL: www.siedle.com
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URL: butterflymx.com
FOR BUILDINGS
The Ikall entrance panel from Comelit is a modular door solution with the option of a touch screen and audio/video recording. The Comelit app allows users to remotely respond to calls from an entry station, make intercom calls, view recorded videos from the entry station and control the opening of gates and doors. The in-app “Video Memory” function enables recording and viewing of videos from external units and CCTV cameras. The app also provides the ability to control lighting, gates, barriers, and other smart building controls.
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The ButterflyMX is a building intercom and access control system that can make records for visitor management, package delivery and property management. ButterflyMX can also bolster building security through the integration of elevators or smart locks to individual units. From the ButterflyMX’s smartphone app, users can easily view door-release logs, make video calls and grant visual keys to temporary visitors. The solution is suitable for a multitude of applications, such as commercial office buildings, school dormitories, or residential communities.
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COVER STORY
BY William Pao
In the age of the internet of things (IoT) and artificial intelligence (AI), devices, including IP cameras, are generating more data than ever. Deciding how to properly store this data is critical. Depending on a user’s needs, several approaches are available. These include storage on the edge, the cloud, or a combination of both. As a leading storage solutions provider, Seagate Technology has solutions for all of the aforementioned architectures.
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ecent findings by IDC predict the cumulative amount of data worldwide will grow from 33 zettabytes (ZB) (33 trillion gigabytes) in 2018 to a whopping 175 ZB by 2025. A lot of this data is generated by IP cameras for both security and business-intelligence purposes. Consequently, storing this data effectively and maintaining data integrity becomes crucial. “With the advent of ultra-high definition cameras and artificial intelligence features, surveillance systems are amassing more data and storing it longer than ever before,” said Robert Yang, VP of Asia-Pacific Sales at Seagate Technology. “Gone are the days when systems integrators can simply ignore the storage aspect of video surveillance systems.”
Storage Strategy: Edge vs. Cloud
According to Yang, users should ask themselves whether they want to go with edge or cloud storage, or a combination of both. “The edge refers to a device or appliance that stores captured data closest to where the footage is captured, while also analyzing that data in real-time, before transferring the data to the backend. The analysis is typically conducted in deployment or detection mode where the learning is already done and coded in chip. However, analysis can also be done through basic learning capabilities because data sets are smaller at the edge. Heavy compute capability is expensive and not feasible in large numbers on the edge, hence light compute with either CPU or low-cost GPU,” Yang said. “Meanwhile, the cloud is the large centralized backend storage server or IP-SAN where pools of data are aggregated and stored. Analysis of unstructured datasets, including multiple sources of data not limited to surveillance, occurs in the cloud. Deep learning and big data analysis are also conducted in
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the backend often via more powerful GPUs.” According to Yang, when determining data storage needs, internet speed is another factor to consider. “ The speed of transfer depends heavily upon the internet connection and distance between the camera sensor and server. As a result, uploading files or streaming them may take some time. “This, coupled with the potential of monthly subscription fees for public cloud accessibility, can be enough to make end users think twice about cloud-based options.”
Seagate’s Solutions
The architecture that a user chooses ultimately depends on their own case scenario. Regardless the strategy they adopt — edge, cloud or both — Seagate has the solution for it. For those opting for edge storage, the user can benefit from surveillanceoptimized hard drives. These can
withstand excessive heat, stress and vibrations that frequently occur in a video surveillance storage system. “Specialized edge devices like Seagate Technology’s SkyHawk surveillance hard drives can proactively prevent malfunctions that could compromise d a t a i n t e g r i t y. S k y H aw k ’s 24/7 workloads and advanced ImagePerfect firmware help to achieve this.” Yang said. “Additionally, the Skyhawk Health Management (SHM) embedded drive monitoring software analyzes drive parameters and uses algorithms to determine any issues.” For end users looking for minimal maintenance and centralized management for data storage, the cloud was an ideal option, if managed properly with proper consideration for appropriate security measures, Yang said. “For applications collecting video and metadata from thousands of cameras, Seagate’s Exos enterprise drives and Nytro solid-state drives maximize server performance, scalability and efficiency in the cloud,” he said. “The Exos drives store petabytes of data in a single enclosure. They also feature Seagate Secure encryption technology, providing a heightened level of data protection in compliance with TAA and FIPS protocols. Nytro solid-state drives enhance deep learning activity and quickly perform real-time predictive analytics.”
Applications
Seagate’s edge and cloud offerings have applications in a range of verticals. One of them is retail, where more and more end users are relying on AI for security and business intelligence pur poses. In this regard, Seagate solutions can come in handy in either an edge or cloud setup. “These retail stores that are leveraging AI are relying on surveillance-optimized drives like SkyHawk AI to power their on-site NVR storage solutions,” Yang said. “Meanwhile, retailers managing surveillance systems
from hundreds of branch locations are also deploying Exos enterprise drives and Nytro solid-state drives. The Exos X14 drive maximizes storage efficiency while reducing hardware footprint. The Nytro solid-state drive enhances server functionality, enabling instantaneous data availability for real-time predictive analytics and decision-making.” As municipal operators increasingly rely on AI and data to improve and manage traffic, storage becomes key for them as well. “Designed for 24/7 workloads, SkyHawk surveillance drives leverage up to 14TB designed for DVR and NVR systems. Meanwhile, SkyHawk AI supports 32 additional AI streams. With SkyHawk drives, local police can retrieve and review video in real time upon detection of a stalled car or road obstacle. They can then send officers to the scene to help direct traffic,” Yang said. “The final place where data is centralized and stored is at the backend, or data center. Due to the large amounts of video and metadata being recorded and analyzed in these environments, cities are deploying Seagate’s 14TB helium-based Exo enterprise drives, with the Secure encryption technology protecting data at rest.”
No One-Size-Fits-All
While edge devices offer surveillanceoptimized features, cloud storage allows for centralized management and ease of use. Both can be used in tandem to create the right solution for every application. Every deployment presents its own set of unique challenges; for many there is no “one-size-fits-all” data storage solution. This is where companies like Seagate come in, by offering solutions that address different storage needs. With data becoming more abundant and users placing a stronger focus on storage reliability and data integrity, we can expect companies like Seagate to roll our more advanced and cutting-edge solutions to help users meet those objectives.
Robert Yang, VP, Asia-Pacific Sales, Seagate Technology
“For applications collecting video and metadata from thousands of cameras, Seagate’s Exos enterprise drives and Nytro solid-state drives maximize server performance, scalability and efficiency in the cloud. The Exos drives store petabytes of data in a single enclosure.”
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CRITICAL INFRASTRUCTURE
How Technology is Helping to Beef up Security at Events Terrorist groups continue to target mass gatherings, but technological innovations such as high-definition video, facial recognition and AI are allowing security personnel to better handle such threats. These new technologies can help to identify suspicious individuals and other anomalies in real time as well as for post-event investigation. Sensors mounted at entry points and event perimeters can detect attempted intrusions and hazardous materials. Information from these sensors can then be passed to a command center or to security personnel on the ground for a prompt response. BY John Liu
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Machine Learning Enhances Video Surveillance at Outdoor Events Video surveillance plays a critical security role at large outdoor events. Advances in AI and machine learning can offer enhanced tools for spotting potential threats. Stephanie Weagle, CMO, BriefCam
Image source: BriefCam
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acial and behavior recognition technologies are improving video analytics, providing i nva l u a b l e n ew to o l s to secur ity professionals. Stephanie Weagle, CMO of BriefCam, a company that specializes in using cameras and video analytics for security, said videoanalysis technology could be trained to recognize “signs of problematic behavior,” as well as keep an eye on unauthorized entry, exceedingly high foot traffic or loitering. S u ch v i d e o t e ch n o l o g y c a n b e integrated with other ser vices to trigger follow-on actions after potential threats are detected. Proactive alerting, triggering calls to action in response to suspicious or unusual behavior, can enhance the overall efficiency of a security team. Advanced video surveillance tools increased “situational awareness,” Weagle said. By mounting cameras with behavioral-recognition technology
in various locations, security personnel can have a better grasp of what’s going on in the area. Weagle added that the continuous, ongoing surveillance provided by cameras also minimized the risk of “human error and distraction.” Facial recognition played a critical role in video analytics, and proliferation of better-quality cameras and advances in video analytics had helped to improve the accuracy of facial recognition, Weagle said. One such advance is the ability to store photos of suspects or past offenders on a video-analytics engine and alert security personnel when such individuals are spotted by a camera. Security personnel can then be dispatched quickly to deal with the potential threat. Weagle noted facial recognition technology could not only be used to identify criminal suspects but also VIP guests, “to ensure important visitors are
being properly engaged and ushered around as needed.” As facial recognition is still relatively new and not yet widely adopted, countries have different policies and rules on the technology’s use. Nonetheless, event organizers should consider “how the technology can be used in ways that ensure fairness, transparency, account ability and privacy compliance, while maximizing public safety,” Weagle said. Data collected by video sensors could also help to “map out activity trends and discover insights” to improve security readiness and response, she added. One challenge facing event organizers is vehicle and crowd congestion creating bottlenecks at entry and exit points. Video analytics could address this problem by collecting traffic f low data, before coming up with optimized pedestrian or vehicle navigation routes to ease the traffic. This would improve the guest experience and enhance security, Weagle said. She added it would also enable “evacuation and security dispatch routes to accelerate emergency responses” to be planned in advance. “This information can also be used to understand staffing requirements, ensur ing t hat crowds are guided through the event, queues and bottlenecks are prevented and employees are upholding safety regulations,” Weagle said.
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COUNTRY REPORT
INDIA: A GUIDE FOR THOSE IN THE SECURITY INDUSTRY India’s government has stated its ambition to become the world’s third largest consumer market by 2025. Despite this, use of advanced security products remains limited to a small number of sectors — notably high-end hospitality and retail. As it seeks to replicate the success of other emerging economies, what are some of the opportunities and challenges in the country for providers of security solutions?
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Security in the Indian Hospitality Industry:
DEMANDS PREFERENCES and
With the economy growing at a steady rate and business development on the rise, the hotel industry is seeing healthy expansion in India. The hospitality sector attracted the largest flows of foreign direct investment (FDI) in 2016, and is expected to grow at over 16 percent CAGR to 2022, according to figures from KPMG.
Nanda Kumar, President, Electronic Security Association of India
BY Prasanth Aby Thomas, Consultant Editor
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SMART BUILDING & HOME
Homebuilders Embrace
Smart Home Systems As the number of smart home appliances on the market increases, manufacturers and homebuilders are shifting their attention from stand-alone devices toward fully integrated systems. Around the world, this has seen real estate firms partner with popular consumer brands and manufacturers of voice assistants to preinstall devices in new homes. But while voice assistants remain at the center of smart home systems, language and regulatory barriers in markets like the ASEAN region continue to present a challenge. BY Elvina Yang, Freelancer
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From Stand-Alone Devices to Smart Home Systems According to a 2016 survey conducted by Coldwell Banker Real Estate, 71 percent of American home buyers wanted a “move-in ready” house, with 61 percent of millennials favoring smart-tech homes.
Image source: Brillant
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survey of 22,000 prospective home buyers in t he U.S. by John Burns Real Estate Consulting found 65 percent of the respondents were willing to spend more for smart home technology packages. Homebuilders have taken note and have begun using preinstalled systems to entice buyers. “Globally, about 7 percent of smart home hardware was shipped into multifamily dwellings. However, by 2022 about 16 percent is forecast to be shipped into multifamily (dwellings). Ove ra ll, s ma r t hom e t e chnol ogy will have a bigger impact on new construction of multifamily dwellings and will have limited impact on the sale of existing homes,” said Blake Kozak, principal analyst at IHS Markit. Ko z a k s a i d b u i l d e r s we r e st i l l reluctant to invest in smar t home technology for single-family dwellings
Overall, smart home technology will have a bigger impact on new construction of multifamily dwellings and will have limited impact on the sale of existing homes.” due to a lack of compelling data to suggest a return on the high investment costs, as well as a struggle identify whi ch platfor ms could be eas ily c o n t r o l l e d a n d t r a n s fe r r e d f r o m homeowners to buyers.
Companies including Comcast, Vivint Smart Home, Alarm.com and SK Telecom are also investing in the multifamily market. “As platforms evolve and are tailored specific to multifamily use cases, this could create a big growth demand,” said Kozak. Kozak thinks smart displays could also reduce the reliance on smartphones for home control, adding that this had been a barrier to the widespread adoption of smart home technology in the past. Brilliant is a control device that combines a touchscreen with a physical light switch. It supports several smart home platforms and products including Amazon Alexa, Apple HomeKit, Samsung SmartThings and Nest. “In the consumer space, smart home devices are often controlled using mobile apps. This works well for remote control and monitoring, but it provides a poor experience within the home,” said Aaron Emigh, the CEO of Brilliant. Devices like Brilliant eliminate the need for a homeowner’s smartphone to control smart devices, which is useful for guests or children. Built-in devices also allow homeowners to control smart devices directly, eliminating cords and clutter. “Control capabilities should be a part of the home itself; a true smart home rather than a regular home full of smart clutter,” said Emigh.
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SMART &BUILDING SAFE CITY& HOME
How Businesses Can Make th
Smart Cities Smart cities present a major business opportunity for solution providers as well as systems integrators (SI). There is some ambiguity surrounding the term since the boundaries of technology continue to broaden. However, solutions that have already been identified and implemented in several cities, like smart street lights, give a sneak peek into the options for integration and growth in this area. Several large and small providers are coming up with solutions that would suit smart city initiatives. But while large companies have the advantage of greater resources, their size sometimes restricts them from being more creative — something smaller startups seem able to achieve. As far as SIs are concerned, the priority should be to ensure effective integration of seemingly disparate systems. The following is a look at some of the broad global trends in smart city development, as well as several case studies. BY Prasanth Aby Thomas, Consultant Editor
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he Most of
The Evolving Focus of Global Smart City Development As megacities grow, how to manage rising population densities and rapid urbanization has brought the topic of smart cities to the fore.
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ccording to the UN Department of Economic and Social Affairs, 68 percent of the world’s population could be living in urban areas by 2050, compared to 55 percent today. Overcrowding, traffic congestion, security concerns, as well as rising demand for utilities, are driving the market for intelligent solutions and investment in smart technologies. “A big focus of these investments is in sensors, internet of things (IoT) and cloud-based platforms that can capture data, analyze it, and provide real-time information and insights that can boost safety, security and energy efficiency,” said Dina Tamimi, Director of Smart Cities and Industry Verticals for Overcrowding, traffic High Growth Regions at Honeywell. congestion, security “These technologies help create actionable insights that city authorconcerns, and rising ities and municipalities can use to demand for utilities, are improve their situational awareness driving the market for and create productive environments that people and businesses want to intelligent solutions and call home.” investment in smart Tamimi added that as awareness technologies.” of climate and sustainability issues rose, many cities were looking to decrease their carbon footprint. According to research from the C40 Cities Climate Leadership Group in partnership with the University of Leeds, the University of New South Wales and Arup, urban areas emit more than 70 percent of the world’s carbon dioxide and account for around the same in global energy consumption. With advancements in energy-focused technologies, it is becoming easier for authorities to reduce cities’ environmental impact. While the social responsibility dimension is important to governments, the good news is that it is also possible to achieve tangible cost reductions while reducing a city’s carbon footprint.
From Smart Infrastructure to Smart Governance
While connected technology is seen by some as the focal point of the smart city revolution, Deloitte suggested in a report that the focus of “Smart City 2.0” was now shifting toward better engagement of governments, citizens, and businesses, with the aim of improving city services
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SECURITY AND IoT FOR BUSINESS
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The adoption of new technologies in the access control market looks set to grow in 2019, as users demand greater convenience and security. BY Eifeh Strom, Freelancer
The global market for access control products grew by 8 percent in 2018, reaching sales of nearly US$7.5 billion, according to market research firm Memoori. This was driven in part by IP networking products, access control as a service (ACaaS), biometric readers and identitymanagement tools. The firm predicts further growth through the integration of other physical security systems and building automation systems (BAS).
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SECURITY & IoT FOR BUSINESS
AI, Analytics Power Luxury Retail Customer Experience The personal luxury goods market is growing, thanks to renewed interest from millennials. The retail channel of the global luxury goods market grew 4 percent in 2018, according to a report by Bain & Company. However, it still faces tough competition from wholesalers and online sales. BY Eifeh Strom, Freelancer
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rom a regional standpoint, China, Japan, Europe and the United States all saw positive market growth in 2018. Chinese consumers are leading the growth trend both domestically and abroad, with an estimated 33 percent of global luxury spend in 2018, according to Bain & Company. Nowadays, everything is becoming digitally influenced in one way or another, and luxury sales are no exception. A report by McKinsey & Company stated that nearly 80 percent of luxury sales today were “digitally influenced,” meaning that “in their luxury shopping journeys, consumers hit one or more digital touch points.” For luxury retailers, this means it is becoming critically important to better understand customers’ wants and needs in order to meet and exceed brand expectations. That is why luxury retail is finally starting to utilize artificial intelligence (AI), video analytics and other technologies and techniques more widely. By using such solutions, luxury retailers are now able to get a more in-depth look into what their customers want, not only improving the customer experience but also driving sales.
Luxury Brands Turn to Technology to Woo VIP Shoppers Providing the best customer experience is one of the most important aspects of luxury retail, and retailers are turning to technology to ensure every customer feels like a VIP.
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what shoppers want and crave, and what’s good ough competition for high-spending for shoppers is good for business.” consumers means luxury retailers must Parallel to understanding the connected provide VIP service at every step of shopping journey is the need to understand who the way. As Ray Hartjen, Marketing the shopper is. “Relevant communication and Director at RetailNext, puts it: “Shoppers don’t engagement is paramount to success, and in the need to shop at any brand. Brands need to make luxury sphere, relevant means personalized,” shoppers want and feel like they need to shop a Hartjen added. “The luxury segment needs to brand. Technology can help.” engage on a personal level, and to get shoppers to Pressured by new entrants and online sales, Ray Hartjen, Marketing reveal personal information, there has to be value luxury retailers are adopting fresh tools to Director, RetailNext in it for the shopper. Those brands that do it well better understand their customers. According will have a loyal customer for life.” to Andrew Fowkes, Head of Retail Center of While gathering consumer data can help retailers provide Excellence at SAS UK and Ireland, this includes “looking at a personalized shopping experience, they must also comply the end-to-end lifecycle of the products and services they sell with GDPR regulations. For instance, although video — recognizing the importance and profit that can be made analytics and face recognition data is useful, GDPR rules from ‘outlet’ business as well as full price offerings.” require customer consent before such data can be used. Hartjen pointed to the “connected journey” of high-end But Stephanie Weagle, CMO of BriefCam, believes that consumers, saying that following this from beginning to end should consumers opt in, luxury retailers can use data to could provide key information to retailers. optimize and personalize the shopping experience even “It will be important for luxury retailers to tie into and further. integrate seamlessly with shoppers’ connected journeys. They “Luxury retailers can create lists of VIP customers and will need to understand how shoppers’ online experiences upload images of these visitors to their video-content drive store visits, and how store visits have tangential and analytics engine. The video analytics solution can be residual impacts later on in the brand’s digital touch points configured to alert operators when key customers are and channels. And, of course, they need to understand the recognized entering the store. By triggering a call to action key branded interactions that convert shoppers into buyers,” any time a VIP customer walks into the store, sales associates Hartjen explained. can be mobilized to engage the visitor immediately and “Luxury retailers are in many ways leading the retail personally. When face recognition data is integrated with industry’s response to shoppers’ connected journeys. historic sales data, the retailer can quickly review and Activations are regularly popping up around the globe where understand individual customer shopping trends and preferinfluencers and shoppers experience a brand and its ethos in ences based on past purchases, and use this information to ready-for-Instagram settings. The activations are more brand share personalized and relevant information and offers to showroom than retail store, where the brand is the hero, not drive sales,” Weagle said. its products, and they allow for an almost continual sharing through shoppable social media platforms,” Hartjen said. “Luxury is investing in the shopping experience, because it’s
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MOBILITY
Steering
Cruises andFerries to Better Security How to protect passengers and crew on cruise ships and ferries has become a top priority for operators, and security solutions can come in to help.
A
mid cruises and ferries’ rising importance, they are also increasingly faced with security concerns, for example terrorist attacks or criminal activities against crew and passengers. Meanwhile, passengers are also subject to other safety-related risks, for example man overboard or children getting lost on the ship. How to protect passengers and crew members, then, becomes a priority for ferry and cruise operators. This is where operators can be assisted with security, for which cruises and ferries now represent a significant sub-segment. Video surveillance assisted with analytics, for example, can detect suspicious objects or behavior, while communication devices ensure that passengers are properly addressed in the event of an emergency. Together, they help ensure a pleasant traveling experience for passengers while steering cruises and ferries to enhanced security. BY William Pao
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Why is Security Needed on Cruise Ships and Ferries?
Jumbi Edulbehram, Regional President, Americas, Oncam
Jeff Whitney, VP, Marketing, Arecont Vision Costar
More and more, ferries and cruise ships have become important modes of transportation. Amid their rising importance, the safety and security of passengers onboard has also become critical.
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ruise and ferry transportation has become a huge market, and the growth trend is set to continue. Take cruise ships, for example. According to the 2018-2019 Cruise Industry News Annual Report, the global ocean-going cruise fleet is set to reach 472 ships by 2027. With 106 new ships on the order books slated for delivery over the next 10 years, the net addition after ship withdrawals is expected to be 86 ships, a 22-percent increase. Add in the addition of larger ships, the annual industry passenger capacity is predicted to grow 48 percent from an estimated 26.7 million passengers in 2018 to 39.6 million by 2027. “Based on current ticket rates and onboard spending, the gross revenue generated will grow from an estimated US$40 billion in 2018 to $59 billion in 2027,” the report said, adding that this could “generate profits in the range of $9 billion or more based on the 2017 margins of the three largest publicly-traded companies.”
The Threats
Given the importance of cruise and ferry transportation, operators need to protect passengers and crew from various threats, which can range from security to passenger safety. “Vandalism, crimes of opportunity, theft, shrinkage of consumables and other incidents are the most common issues. Because a cruise ship has a large number of potentially wealthy passengers aboard, they are prime targets for these types of issues in particular,” said Jeff Whitney, VP of Marketing at Arecont Vision Costar. “External threats can also be an issue, such as security against acts of terrorism or smuggling from one region to another port of call, particularly when visiting a range of countries.” According to Robert Watts, VP of Global Facial
Recognition Solutions at Digital Barriers, the threats to cruises and ferries may include the following: • Piracy: As of November 2018 there were 174 reported piracy incidents globally in 2018. This has reduced dramatically since its peak of 445 incidents in 2010 but is still a major concern. • Stowaways: In December 2018 four stowaways armed themselves with iron bars and threatened the crew of the Grande Tema cargo ship in the Thames estuary. • People smuggling: In May 2016 the U.K. Home Office reported that 7,000 illegal immigrants had been smuggled into the U.K. via ferries. The BBC reported in 2016 that over 100 British citizens had been imprisoned in France for trying to smuggle people into the U.K. via ferries. • Acts of terror: To date the worst terrorist attack on a passenger ship remains the 2004 sinking of Superferry 14 in the Philippines which led to 110 fatalities. • Smuggling: In December 2018 a couple in their 70s were arrested on a cruise ship for carrying 10 kilograms of cocaine. Beyond security, there are also safety issues to consider. “The two threats that are perhaps relatively unique are passengers — especially children — getting ‘lost’ somewhere on the ship and of course, the possibility of someone going overboard while the ship is in passage. The two are of course related because if someone is reported missing, there’s a possibility that they may have gone overboard,” said Jumbi Edulbehram, Regional President for Americas at Oncam. To prevent these types of incidents, operators can be assisted with security equipment and solutions, which range from video surveillance systems to communications devices to ensure passenger and crew safety.
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NEW PRODUCTS
VIDEO SURVEILLANCE ThroughTek
4G LTE-M NETWORK CAMERA www.tutk.com
The 4G LTE-M IP camera supports LTE Cat-M1 connectivity and incorporates a voice assistant to enable real-time two-way audio and video streaming simultaneously. The IP65-rated weatherproof camera is wire-free and has low power consumption. With support for night vision up to 8 meters, the camera provides clear video surveillance day and night. • LPWA network (LTE Cat-M1) connectivity • IP65 weather resistance • Wire-free — no power cord, no network wire • Night vision distance up to 8 meters • Over-The-Air (OTA) firmware update
Cyberlink
Hanwha Techwin
WISENET 2MP/5MP NW MODULAR CAMERA XNV-6081Z/8081Z & XND6081VZ/6081FZ/8081VZ/8081FZ www.hanwha-security.com
The X Plus cameras feature a magnetic modular design that makes installation simple. With motorized PTRZ, extended 85-degree tilt range, DIS and shock detection with gyro sensors, and optional skin covers, you will soon discover why this is one of the most versatile camera lines on the market. • Max. 60fps@2 megapixels, Max. 30fps@5 megapixels (H.265/H.264) • Day & Night (ICR), WiseStreamII • Easy installation with modular design, Motorized PTRZ, Extended tilt range • Advanced video analytics, playback audio on event • Optional Weather cap and skin covers
CES
FACEME www.cyberlink.com
The deep-neural network-based FaceMe AI facial recognition engine comes with cross platform SDK, allowing system integrators and solution providers to easily integrate facial recognition and facial-attribute detection to their applications. It has an accuracy rate of 98.41 percent and an error rate as low as 10-6. • Compatible with Windows, Linux, Android and iOS platforms • Supports anti-spoofing technology • Face Detection — generates highprecision face location rectangles from faces detected within an image • Face Landmarks — pinpoints up to 106 high-key facial points, allowing developers to create animated 3D models.
Luminite Electronics
OCULI www.luminite.co.uk
This battery-powered stand-alone PIR detector comes with a camera and is designed to provide visual verification in vulnerable areas where CCTV cannot be installed due to power and internet limitations. OCULi uses mobile phone networks and is fitted with a roaming SIM that picks up the strongest network signal to ensure fast delivery of images. • Powered by two lithium batteries with a lifespan of 6–9 months • Fitted with a VGA camera and IR LED • Receive alarm notifications and view events via the free OCULi app • Supports low-energy Bluetooth technology • Available with a speaker kit to make a live voice challenge after an event
AG Neovo
QM-55A ALL-IN-ONE 4K SIGNAGE displays.agneovo.com/gl/
QM-55A 4K digital signage displays with embedded Android OS, free content management system (CMS) and versatile media player are designed to provide a smart and enhanced digital signage solution. Featuring a built-in scheduler and network connections, users can remotely manage and schedule digital content, delivering the right message to the right audience hassle free. • 4K UHD 3840 x 2160 resolution • Anti-burn-in technology prevents image ghosting • Free and easy-to-use content management system (CMS) • Android OS 5.0.1 • Media Playback: play photos, PDFs, videos and music from a USB drive, micro SD or the internal storage SimCam
CES
SIMCAM www.simcam.net
SimCam’s AI camera is equipped with Intel deep learning technology to avoid false alarms, and record and analyze images locally. The camera can detect any intruder within seconds with a 360-degree motorized gimbal, and can send phone alerts. The camera automatically switches to starlight level night vision at dusk to provide full visibility at night. • Dual-way audio • IP-65 weatherproofing • Free local storage • 1080p video quality and 5-megapixel photo quality • Sony IMX 1/2.3-inch 5-megapixel image sensor
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Companies Advertiser Index in This Issue *The index is provided as an additional service. *The publisher does not assume any liability for errors or omissions.
Cover Story • Seagate
• TDSi • Vanderbilt
Country Report • Electronic Security Association of India • Synergy Security Systems • Adtech Systems • PACOM • 3xLogic • CP Plus • Honeywell
Industrial IoT • ABB
Smart & Safe City • Honeywell • AECOM • Johnson Controls • Arup Smart Building & Home • actiMirror • Atmos Home • Brilliant • ELAN • GfK • igloohome • IHS Markit • VRYOX
SURVEILLANCE Page No.
Major Item
Country
SURVEILLANCE
CHINA
overseas@dahuatech.com
44, 45, HIKVISION DIGITAL TECHNOLOGY CO., LTD. BACK COVER
SURVEILLANCE
CHINA
overseasbusiness@ hikvision.com
INSIDE I-TEK FRONT COVER
SMART HOME / E-HOME / SMART LOCKS
TAIWAN
alex@iteklock.com.tw
SURVEILLANCE
KOREA
sales@idisglobal.com
STORAGE
SINGAPORE apj.sales.enquiry@seagate. com
1 VIDEOTEC S.P.A.
IP CAMERA / SOFTWARE / VIDEOSERVER
ITALY
info@videotec.com
21 WESTERN DIGITAL
SURVEILLANCE STORAGE
TAIWAN
Jessica.liu@wdc.com
Major Item
Country
3 DAHUA TECHNOLOGY CO., LTD.
Mobility • Arecont Vision Costar • Digital Barriers • Oncam • Zenitel Critical Infrastructure • BriefCam • Gallagher Security Products of the Month • Aiphone • ButterflyMX • Comelit Group • EZVIZ • Nest Labs • Netamo • Ring • S. Siedle & Söhne
27 IDIS CO., LTD. FRONTCOVER, SEAGATE TECHNOLOGY LLC 5, 14, 15
TAIWAN CO., LTD.
ACCESS CONTROL Page No.
Security & IoT for Business • Allegion • AMAG Technology • Galaxy Control Systems • Gallagher Security • Gemalto • Identiv • Maxxess Systems
Advertiser
7 GIGA-TMS INC.
RFID MODULE / LOCK / TAIWAN READER
promag@gigatms.com.tw
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