CONTENTS
February/March | a&s INTERNATIONAL 239
In the commercial/ industrial/residential markets, the shift is to move away from cards and use smartphones as the primary credential.” Jason Spielfogel, Director, Product Management, Identiv What’s New in Access Control Tech for 2019, p.22
Smart & Safe City Singapore, Thailand Take the Lead in Asian Smart cities
Security and IoT for Business
What’s New in Access
Control
Tech for 2019
AI, Analytics to Drive Luxury Retail Customer Experience
The personal luxury goods market is growing, thanks to a renewed interest from millennials.
Smart city is a growing trend in Asia.
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Website Articles https://www.asmag.com
The adoption of new technologies in the access control market looks set to grow in 2019, as users demand greater convenience and security.
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What are Some Challenges Under Industry 4.0? Manufacturers are turning to the industrial internet of things for better efficiency. However, there are still challenges that need to be overcome before further adoption.
Cisco Sees These 3 Roles for Blockchain in Smart Cities As blockchain technology has evolved beyond cryptocurrencies, it is now expected to play a major role in smart cities.
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Products of the Month
Smart Lighting Controls Aim for Energy Optimization
Optimized lighting and the ambience it brings are what people look for in smart buildings.
EDITOR’S NOTE
Smart Home Impresses at CES 2019 This year at CES, you might again have been surprised by the large variety of smart gadgets and smart home appliances. It seems almost everything we use is becoming super smart, and the continued integration of Alexa and Google Assistant into a diverse range of products again made “smart home” a big theme at CES. From DIY products to smart home systems, we saw dozens of companies release smart products. Amazon Alexa and Google Assistant remain the most popular smart assistants for voice commands and device control. Although big DIY smart home brands may have stolen the limelight, smart home system providers are still the most profitable in the smart home business. The likes of Honeywell spin-off Resideo, Poland-based smart home system provider Fibaro, and Leedarson, an OEM/ODM company based in China, are all aiming to become providers of complete smart home solutions. These companies mostly support one or more wireless networking protocols for home automation, with a view to providing total solutions for different types of families. With so many devices compatible with the latest protocols and the integration of Alexa and Google Assistant into security systems, the outlook for the professional installation market in the smart home sector looks quite exciting “Smart Home” was a highlight of this year’s CES and more innovations can be expected in the following years. EDITOR-IN-CHIEF JILL LAI
jill.lai@newera.messefrankfurt.com
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EDITORIAL TEAM SENIOR REPORTER WILLIAM PAO With cruises and ferries gaining importance as a means of transportation, the security and safety of passengers has become a top priority for operators. Read about how security solutions can come in to help in this issue’s Mobility section.
EXECUTIVE EDITOR EMILY LIN The future of the industry lies in connectivity. 2019 will see further connectivity of devices, solutions and networks to create ecosystems. Industry players will also be increasingly linked through partnerships and mergers/acquisitions to push growth and ideas forward.
REPORTER JOHN LIU As terrorist groups continue to target mass gatherings, security professionals have turned to advanced technologies like facial recognition and video analytics to ensure crowd safety. Find out more in this issue’s Critical Infrastructure section.
STATS & FIGURES Over US$31 Billion Physical Security Product Sales Worldwide in 2018
Video surveillance and access control are migrating toward IP. This results in various benefits, one being easier integration between the two.
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he total value of world production of physical security products at factory gate prices in 2018 was approximately US$31.6 billion, and the market is forecast to reach $51.4 billion by 2023, according to market research firm Memoori. The report highlighted the rise of China, which has become the biggest single market for physical security products, accounting for approximately 31 percent of the world’s physical security business. It would be difficult for western manufacturers to take advantage of this, though, as Chinese manufacturers Hikvision Digital Technology and Dahua Technology have pretty much cornered the market, with combined sales of more than $5 billion.
Source: Memoori
a&s shares the latest industry research figures and analysis for industry players to gain a holistic view of the market.
The video surveillance business remains a more competitive and bigger business than access control. However, consolidation is creating a more competitive environment and driving the adoption of new technologies for better products for the latter. Mergers and acquisitions reached $7.3 billion in 2018, up 16 percent from 2017. The industry remains quite fragmented but Memoori expects a modest upward trend in terms of value and volume of mergers and acquisition activity over the next five years. For the most part, the main driver has been the need to extend geographic coverage but this year acquisition of technology has been the main objective.
AI Business Value Reached $1.2 Trillion in 2018
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forecast to reach $3.9 trillion in 2022. Sources of AI business value will come from customer experience, new revenue from existing and/or new products and services and cost reduction. The report stated that the AI
lobal business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, an increase of 70 percent from 2017, according to Gartner. AI-derived business value is
Forecast of Global AI-Derived Business Value (US$ billion) Business Value Growth (%)
2017
2018
2019
2020
2021
2022
692
1,175
1,901
2,649
3,346
3,923
70
62
39
26
17
Source: Gartner
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business value growth followed the typical S-shaped curve pattern associated with an emerging technology. In 2018, the growth rate is estimated to be 70 percent, but it will slow down through 2022. After 2020, the curve will flatten, resulting in low growth through the next few years. Breaking out the global business value derived by AI type, decision support/ augmentation (such as DNNs) will represent 36 percent of the global AI-derived business value in 2018. By 2022,
decision support/augmentation will have surpassed all other types of AI initiatives to account for 44 percent of global AI-derived business value. Smart products account for 18 percent of global AI-derived business value in 2018, but will shrink to 14 percent by 2022 as other DNN-based system types mature and overtake smart products in their contribution to business value.
Global Safe City Market to Reach $29.6 Billion by 2022
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he global safe city market is projected to reach $29.6 billion by
2022, according to data from IHS Markit. The market was worth US$16.2 billion in 2017.
Safe City Technology Market Growth by Region 45% 40%
Latin America
35% 30% 25%
North America
20% 15%
Asia Pacific Middle East and Africa Europe
10% 5% 0%
2017
2018
Asia Pacific
Europe
2019
2020
Latin America
2021
Middle East and Africa
Asia Pacific was the biggest regional market, making up close to 50 percent of the global market, with $7.7 billion in revenue in 2017. Drivers of this market, including explosive growth in urban populations and strong GDP expansion, led to successful projects in China, India, Pakistan, and Singapore, among other countries. North America and Europe were in second and third place, respectively, with a combined share nearing 40 percent. The Middle East and Africa region and the Latin America region made up less than 10 percent of the total safe city market.
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Global IoT smart building market to approach US$51.4 billion by 2023. Source: Research and Markets
2022 North America
Source: IHS Markit
23.2% CAGR Growth Predicted for Automotive Cybersecurity by 2025
he global automotive cybersecurity market was valued at US$1.1 billion in 2017 and is projected to grow at a CAGR of 23.2 percent during the forecast period, to reach $5.8 billion by 2025, according to a report from Markets and Markets. Application security is estimated to be the fastest growing market by security type, followed by wireless network security. Passenger vehicles will be the largest segment for automotive cybersecurity. Growth can be attributed to increased control
$51.4 billion
by electronic control units (ECUs) that are vulnerable to threats, as well as connec-
tions to external cloud services for telematics and fleet management applications.
33% 33% of the IoT
smart building market will be powered by AI by 2023. Source: Research and Markets
Global Automotive Cybersecurity Market Value (US$ billion)
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Source: Markets and Markets
To view the most up-to-date and complete content for application cases, please visit the “Vertical Solutions� section of our website at www.asmag.com. The website collects recent security-related case studies and presents the best possible solutions for various vertical markets around the world. For more information, contact as-pr@newera.messfrankfurt.com
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News Feature Logistics | Commercial | Entertainment | Retail | Smart City Logistics
SeeTec VMS Supports Pharmaceutical Logistics
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he transport of drugs and raw materials for the pharmaceutical industry is demanding: in addition to securing freight handling and on-time delivery, often continuous cooling within a defined temperature range must be ensured during transport and storage. In order to receive the TAPA FSR certificate for a storage area, a suitable video system was needed for Frigo-Trans’ central warehouse in Fußgönheim to ensure an uninterrupted cold chain, support the internal processes and create added value for customers. Using SeeTec Cayuga as the heart of the installation, site and
Commercial
Geotab Fleet Management for Hanson Plywood
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plug-and-play telematics device that attaches into a vehicle’s OBD-II port, and MyGeotab software were deployed for this project. This allows fleet managers to view the location of their entire fleet of vehicles and all vehicle and driver information, from
anson Plywood, a provider of bespoke wood panels in the U.K., has a dedicated fleet of 13 vehicles to deliver products to customers throughout the country. Geotab’s GO device was used to improve customer experience and efficiency through vehicle tracking technology. Prior to implementing a telematics system, Hanson Plywood was only able to locate drivers by phoning them. Geotab’s GO device, a compact
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building security can be reliably implemented. Expanding this base with the SeeTec logistics solution, which combines video recordings with the scan data obtained from business processes, makes this data more transparent. In addition, it has a built-in failover solution that can compensate for the failure of a management or recording server. Over 200 cameras are currently in use to monitor the central location in Fußgönheim. They reliably monitor the terrain access, the parking areas, the warehouse, the semi-trailers and the data center. The system has no dedicated operator stations — in cases where events need to be reviewed or when researching operations, the warehouse manager, the security officer or even executives can access the image data according to their user rights directly from their workplaces. The monitoring of the storage area is of particular importance. Here it is important to be able to resolve cases of loss or damage quickly. The loading and unloading processes are documented by cameras pointing into the trailers. During the process of storing or removing palettes of a particular customer, the shipment is captured from three sides using a 4K camera in a so-called photo area. These images are then linked with the pallet identification number in the warehouse management system via the SeeTec logistics solution. If a customer has a complaint about irregularities regarding a particular consignment, it can be investigated in a matter of seconds. When entering the corresponding identification number in the logistics client, a user can immediately see, when and in what state the goods were stored and into which truck they were loaded. Concerning corporate security, the SeeTec video system is ready to fulfill the corresponding TAPA criteria. It therefore represents an essential building block for certification.
one platform with the app. While the solution benefits customers by providing them with greater certainty on delivery times, it also allows the fleet managers to plan drivers’ daily schedules more efficiently. All members of staff also
have access to a Geotab account. When used with the Geotab GO device, this allowed for better maintenance of the fleet by informing teams of faults registered by the vehicles’ on-board computers.
US fleet telematics systems industry grew by 5.8% in 2018.
Source: IBISWorld
a&s explores topics that are generating interest in the security industry, offering readers important facts and information relevant to their profession.
Entertainment
Wisenet Aids in Wildlife Observation for National Park
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anwha Techwin installed Wisenet cameras in Veľká Fatra, Slovakia's beautiful national park. The project deployed Hanwha Techwin cameras across the park to monitor animals in every environment.The company hopes to provide unique opportunities for the public to observe animals in their natural habitat, as part of project “Kukaj.sk.” Some of these cameras are permanently sited, while other cameras are regularly moved around the park to reflect the changing seasons. Wisenet 4K bullet cameras feature built-in IR illumination and digital auto tracking, enabling the clear detection of moving animals even during dark nights. Additionally, 2MP Full HD cameras deliver colored images in low-light conditions and feature 150dB wide dynamic range (WDR). Defogging features and built-in gyro sensors enable steady monitoring in all weather types. Besides their importance toward wildlife observation, which is the project’s main purpose, Wisenet cameras also play a role in maintaining park safety. Recently, a camera quickly spotted and assisted in the rescue of a man who had gotten lost while wandering around the park.
Retail
Bosch Security Employed in IKEA Mall
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he IKEA MAR Shopping center is an IKEA-run mall in Algarve, Portugal, that is home to 100 other brand shops. Every day, numerous visitors frequent the mall and they present a challenge to the staff at the checkouts. The safety technology in such a mall has to work smoothly and on the dot. Bosch's integrated solution aids security personnel in securing the mall premises. Together with the customer and partners, Bosch Building Technologies created a harmonious overall picture consisting of a video and public address system, a fire and intrusion detection system and access control within the space of two years. It includes 1,100 loudspeakers inserted in the ceiling and 390 video cameras. The mall is equipped with a total of 4,000 fire detectors and 520 sensors for both intrusion alert and controlling access to IKEA
MAR Shopping. The Bosch intelligent video analytics software in each and every camera processes the image data in real time and recognizes suspicious activities by means of an algorithm. Whenever there is danger, it can make all the information available to the staff who need it as quickly as possible to initiate appropriate measures. The solution in place ensures everybody can feel at ease and safe during their shopping experience.
Smart City
Philips Smart City Lighting Deployed in China
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hilips Lighting has completed a largescale project that uses connected LED architectural lighting to illuminate buildings in Ningbo, China. Skyscrapers in the Chinese city became giant works of art with smart city lighting. The new lighting system, designed by Toryo International Lighting Design Center and Huazhang Lighting Design, uses nearly 2,000 Philips Color Kinetics fixtures controlled and managed by Philips ActiveSite software. The Philips ActiveSite lighting management system allows for real-time monitoring, control and management of individual light fixtures. It also enables energy savings of 30-40 percent to be realized compared to the previous lighting used. “Philips Color Kinetics LED lighting fixtures are installed in more than 50,000 projects around
the world. The Zhongshan Road project is our most extensive in China, spread out along a 9.2 kilometer stretch in which illuminated 37 buildings. This transformative project accentuates the city’s rich cultural heritage while enhancing tourism and raises the bar on smart city illumination in China,” said Samuel Xiang, Head of Professional Channel for Philips Lighting China.
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PRODUCTS OF THE MONTH
Smart Lighting Controls Aim for Energy Optimization
Optimized lighting and the ambience it brings are what people look for in smart buildings. The balance between efficient energy management, productivity and comfort has become what users care most about. Some of the solutions take natural light into consideration for brightness adjustment, and some optimize energy management through occupancy and movement monitoring. The system then automates the rules, giving users peace of mind.
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(1) Lutron Quantum Lutron Electronics Offering flexible control solutions for any size of smart buildings, Quantum solution combines integrated lighting control, personal control, solar-adaptive automated shade control, LED control technologies and space utilization tools to maximize the efficiency and management of light. This lighting solution can further be connected with building security and HVAC systems. Quantum integrates through BACnet RS232, Ethernet TCP/IP, and contact closures. URL: www.lutron.com
(2) OSRAM LUXeye Sense DALI BT OSRAM
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OSRAM’s LUXeye Sense DALI BT is a lighting control unit with an integrated light and presence sensor, as well as a DALI broadcast output channel that works out of the box and is easily operated using a pushbutton. Working well in areas like offices, conference rooms, training rooms and corridors, LUXeye Sense DALI BT regulates light and light intensity according to the presence, or otherwise, of people and of ambient light. Users can also control the light settings from a smartphone app and have all operations well managed with appropriate lighting effect. URL: www.osram.com
(3) Current Daintree Enterprise Wireless Controls Current by GE Daintree is a Zigbee-based solution for lighting and building management that contains Wireless Area Controllers (WAC360), control software and system controller (SC). Daintree Enterprise utilizes data analytics to optimize energy management and operational efficiency. Multiple WACs can be connected through GE’s Predix IoT platform to scale the system to hundreds or thousands of lights or building devices across a distributed enterprise. URL: products.currentbyge.com
(4) Leviton Decora Smart Leviton Manufacturing For smart home and building, retail, libraries and various applications, Leviton’s Decora Smart line of dimmers, switches and plug-in outlets aim to make lighting management simple. With customized automation schedules or vacation lighting mode, individual or groups of lights will work in pre-determined pattern. Decora Smart is compatible with voice commands via Amazon Alexa and Google Assistant for hands-free controls.
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URL: www.leviton.com
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(7) Paulmann Zigbee Smart Lighting Control Paulmann Paulmann software enables users to remotely control, dim, tune colors from 16 million options, or program their light settings in an easy way, making it intuitive to create ambience for every room in the home. Through the open Zigbee 3.0 communication, cross-brand controls are possible through Amazon Alexa voice command, Osram Lightify, AIO Mediola Gateway V5 Plus, Ubisys Gateway G1, and more. URL: de.paulmann.com
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(8) Crestron Zum Wireless Lighting Control Crestron Electronics
(5) Philips Lighting OccuSwitch Wireless Philips Lighting The OccuSwitch Wireless family consists of wireless sensors and an actuator (relay-box). By adding additional occupancy sensors in the network, up to 160 square meters of space can enjoy lighting efficiency and savings of up to 30% by simply turning off the lights automatically in unoccupied areas. To maximize the convenience, the smart timer extends the delay time by 5% if movement is detected shortly after switch-off, assuming that the area is still in use. OccuSwitch Wireless is suitable for use in open-plan offices, schools, corridors, storage units and more. URL: www.lighting.philips.com
(6) Acuity Brands Synergy Acuity Brands Lighting With predefined zones and programmable rules, Synergy unites light switching, architectural dimming, intelligent ballast controls, occupancy sensing and daylight harvesting into a single system. The solution meets the requirements of the U.S. Green Building Council’s LEED guidelines for lighting control. Further, Synergy provides scalability for building system integration through BACnet, Ethernet/IP, DMX-512, MS/TP and ARCNET. From module to user interface, the system may be expanded to fit different requirement at any time. URL: www.acuitybrands.com
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Zum is a simple wireless lighting systems for standalone spaces and building-wide controls without visible antenna or complicated programs. Zum Load Controller and the Zum Network Bridge synchronize the system with Zum Cloud, allowing remote control not restricted by location or time. The Zum lighting devices can automatically pair with the control app, and the users can easily set up group lighting schedules, scenarios, or optimize daylighting in the smart app.
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URL: www.crestron.com
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MOBILITY
Steering
Cruises andFerries to Better Security How to protect passengers and crew on cruise ships and ferries has become a top priority for operators, and security solutions can come in to help.
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mid cruises and ferries’ rising importance, they are also increasingly faced with security concerns, for example terrorist attacks or criminal activities against crew and passengers. Meanwhile, passengers are also subject to other safety-related risks, for example man overboard or children getting lost on the ship. How to protect passengers and crew members, then, becomes a priority for ferry and cruise operators. This is where operators can be assisted with security, for which cruises and ferries now represent a significant sub-segment. Video surveillance assisted with analytics, for example, can detect suspicious objects or behavior, while communication devices ensure that passengers are properly addressed in the event of an emergency. Together, they help ensure a pleasant traveling experience for passengers while steering cruises and ferries to enhanced security. BY William Pao
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Why is Security Needed on Cruise Ships and Ferries?
Jumbi Edulbehram, Regional President, Americas, Oncam
Jeff Whitney, VP, Marketing, Arecont Vision Costar
More and more, ferries and cruise ships have become important modes of transportation. Amid their rising importance, the safety and security of passengers onboard has also become critical.
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ruise and ferry transportation has become a huge market, and the growth trend is set to continue. Take cruise ships, for example. According to the 2018-2019 Cruise Industry News Annual Report, the global ocean-going cruise fleet is set to reach 472 ships by 2027. With 106 new ships on the order books slated for delivery over the next 10 years, the net addition after ship withdrawals is expected to be 86 ships, a 22-percent increase. Add in the addition of larger ships, the annual industry passenger capacity is predicted to grow 48 percent from an estimated 26.7 million passengers in 2018 to 39.6 million by 2027. “Based on current ticket rates and onboard spending, the gross revenue generated will grow from an estimated US$40 billion in 2018 to $59 billion in 2027,” the report said, adding that this could “generate profits in the range of $9 billion or more based on the 2017 margins of the three largest publicly-traded companies.”
The Threats
Given the importance of cruise and ferry transportation, operators need to protect passengers and crew from various threats, which can range from security to passenger safety. “Vandalism, crimes of opportunity, theft, shrinkage of consumables and other incidents are the most common issues. Because a cruise ship has a large number of potentially wealthy passengers aboard, they are prime targets for these types of issues in particular,” said Jeff Whitney, VP of Marketing at Arecont Vision Costar. “External threats can also be an issue, such as security against acts of terrorism or smuggling from one region to another port of call, particularly when visiting a range of countries.” According to Robert Watts, VP of Global Facial
Recognition Solutions at Digital Barriers, the threats to cruises and ferries may include the following: • Piracy: As of November 2018 there were 174 reported piracy incidents globally in 2018. This has reduced dramatically since its peak of 445 incidents in 2010 but is still a major concern. • Stowaways: In December 2018 four stowaways armed themselves with iron bars and threatened the crew of the Grande Tema cargo ship in the Thames estuary. • People smuggling: In May 2016 the U.K. Home Office reported that 7,000 illegal immigrants had been smuggled into the U.K. via ferries. The BBC reported in 2016 that over 100 British citizens had been imprisoned in France for trying to smuggle people into the U.K. via ferries. • Acts of terror: To date the worst terrorist attack on a passenger ship remains the 2004 sinking of Superferry 14 in the Philippines which led to 110 fatalities. • Smuggling: In December 2018 a couple in their 70s were arrested on a cruise ship for carrying 10 kilograms of cocaine. Beyond security, there are also safety issues to consider. “The two threats that are perhaps relatively unique are passengers — especially children — getting ‘lost’ somewhere on the ship and of course, the possibility of someone going overboard while the ship is in passage. The two are of course related because if someone is reported missing, there’s a possibility that they may have gone overboard,” said Jumbi Edulbehram, Regional President for Americas at Oncam. To prevent these types of incidents, operators can be assisted with security equipment and solutions, which range from video surveillance systems to communications devices to ensure passenger and crew safety.
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SECURITY AND IoT FOR BUSINESS
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The adoption of new technologies in the access control market looks set to grow in 2019, as users demand greater convenience and security. BY Eifeh Strom, Freelancer
The global market for access control products grew by 8 percent in 2018, reaching sales of nearly US$7.5 billion, according to market research firm Memoori. This was driven in part by IP networking products, access control as a service (ACaaS), biometric readers and identitymanagement tools. The firm predicts further growth through the integration of other physical security systems and building automation systems (BAS).
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SECURITY & IoT FOR BUSINESS
AI, Analytics Power Luxury Retail Customer Experience The personal luxury goods market is growing, thanks to renewed interest from millennials. The retail channel of the global luxury goods market grew 4 percent in 2018, according to a report by Bain & Company. However, it still faces tough competition from wholesalers and online sales. BY Eifeh Strom, Freelancer
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rom a regional standpoint, China, Japan, Europe and the United States all saw positive market growth in 2018. Chinese consumers are leading the growth trend both domestically and abroad, with an estimated 33 percent of global luxury spend in 2018, according to Bain & Company. Nowadays, everything is becoming digitally influenced in one way or another, and luxury sales are no exception. A report by McKinsey & Company stated that nearly 80 percent of luxury sales today were “digitally influenced,” meaning that “in their luxury shopping journeys, consumers hit one or more digital touch points.” For luxury retailers, this means it is becoming critically important to better understand customers’ wants and needs in order to meet and exceed brand expectations. That is why luxury retail is finally starting to utilize artificial intelligence (AI), video analytics and other technologies and techniques more widely. By using such solutions, luxury retailers are now able to get a more in-depth look into what their customers want, not only improving the customer experience but also driving sales.
Luxury Brands Turn to Technology to Woo VIP Shoppers Providing the best customer experience is one of the most important aspects of luxury retail, and retailers are turning to technology to ensure every customer feels like a VIP.
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what shoppers want and crave, and what’s good ough competition for high-spending for shoppers is good for business.” consumers means luxury retailers must Parallel to understanding the connected provide VIP service at every step of shopping journey is the need to understand who the way. As Ray Hartjen, Marketing the shopper is. “Relevant communication and Director at RetailNext, puts it: “Shoppers don’t engagement is paramount to success, and in the need to shop at any brand. Brands need to make luxury sphere, relevant means personalized,” shoppers want and feel like they need to shop a Hartjen added. “The luxury segment needs to brand. Technology can help.” engage on a personal level, and to get shoppers to Pressured by new entrants and online sales, Ray Hartjen, Marketing reveal personal information, there has to be value luxury retailers are adopting fresh tools to Director, RetailNext in it for the shopper. Those brands that do it well better understand their customers. According will have a loyal customer for life.” to Andrew Fowkes, Head of Retail Center of While gathering consumer data can help retailers provide Excellence at SAS UK and Ireland, this includes “looking at a personalized shopping experience, they must also comply the end-to-end lifecycle of the products and services they sell with GDPR regulations. For instance, although video — recognizing the importance and profit that can be made analytics and face recognition data is useful, GDPR rules from ‘outlet’ business as well as full price offerings.” require customer consent before such data can be used. Hartjen pointed to the “connected journey” of high-end But Stephanie Weagle, CMO of BriefCam, believes that consumers, saying that following this from beginning to end should consumers opt in, luxury retailers can use data to could provide key information to retailers. optimize and personalize the shopping experience even “It will be important for luxury retailers to tie into and further. integrate seamlessly with shoppers’ connected journeys. They “Luxury retailers can create lists of VIP customers and will need to understand how shoppers’ online experiences upload images of these visitors to their video-content drive store visits, and how store visits have tangential and analytics engine. The video analytics solution can be residual impacts later on in the brand’s digital touch points configured to alert operators when key customers are and channels. And, of course, they need to understand the recognized entering the store. By triggering a call to action key branded interactions that convert shoppers into buyers,” any time a VIP customer walks into the store, sales associates Hartjen explained. can be mobilized to engage the visitor immediately and “Luxury retailers are in many ways leading the retail personally. When face recognition data is integrated with industry’s response to shoppers’ connected journeys. historic sales data, the retailer can quickly review and Activations are regularly popping up around the globe where understand individual customer shopping trends and preferinfluencers and shoppers experience a brand and its ethos in ences based on past purchases, and use this information to ready-for-Instagram settings. The activations are more brand share personalized and relevant information and offers to showroom than retail store, where the brand is the hero, not drive sales,” Weagle said. its products, and they allow for an almost continual sharing through shoppable social media platforms,” Hartjen said. “Luxury is investing in the shopping experience, because it’s
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SMART BUILDING & HOME
Smart Display
Image source: Google
From Future Home to Smart Display Future Businesses Market Heats Up Following the lead of smart speakers, smart displays look set to be the next milestone in making smart homes more user-friendly and intuitive. Combining a smart voice assistant with a multi-functional touchscreen, smart displays can be used in the kitchen, home entertainment centers or as a control center for all your smart devices. Besides devices for use in the home, smart mirrors, another type of smart display, are also making headway as businesses realize the potential for improving engagement with customers. BY Elvina Yang, Freelancer
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Led by the Amazon Echo Show and Google Home Hub, the integration of interactive displays and voice assistants is reshaping the smart home sector.
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concept that has received much attention in the smart home industr y over t he last two years, smart displays combine touchscreens and smart voice assistants in a single device. Blake Kozak, Principal The first such device Analyst, IHS Markit on the market was the Amazon Echo Show, an Alexa-powered smart speaker with a 7-inch touchscreen. The Echo Show, released in mid-2017, bolsters the functionality of a regular smart speaker by also providing a rich array of visual information, such as security camera feeds and live news updates. Blake Kozak, Principal Analyst at IHS Markit, thinks this type of functionality is destined to become more common in smart home controllers. “Overall, smart displays are a natural and required progression of the home automation industry because often it is convenient to augment voice interactions with a visual display,” he said. Aaron Emigh, the CEO of Brilliant, a smart display platform developer and device manufacturer, described stand-alone voice assistants as an “imperfect solution.” “Voice lacks discoverability — it’s hard to know exactly what to say to control things,” he said. Alexa’s biggest competitor, Google Assistant, entered the smart display market in mid-2018. This pushed product development as third-
party manufacturers, including Lenovo, LG and JBL, released smart display products powered by Google Assistant. Google launched its own smart display device, Google Home Hub, in October 2018 and social media giant Facebook entered the fray the same year with the Portal and the Portal+. Amazon responded with the release of its second-generation Echo Show, improving the device’s hardware and appearance. O ve r t h e l a s t s e ve r a l m o n t h s , manufacturers selling smart display devices have begun targeting home users, highlighting the usefulness of smart displays in the kitchen and for home entertainment. Both Google Assistant and Alexa work with applications like SideChef, Chefling and innit, enabling homeowners to use voice commands to display recipes, as well as bring up photo or video instructions. Whirlpool-owned appliance maker
KitchenAid previewed its Google Assistant-powered Smart Display at CES 2019. The device comes with a water-resistant 10-inch display designed to withstand kitchen spills and mishaps. Manufacturers have begun bringing smart displays into the wider smart home ecosystem. Amazon has integrated Alexa into its Fire TV products, combining the visual features of Echo Show with TV devices, also letting users ask the assistant to display live surveillance camera feeds. Another marketed use of smar t displays is video calls, something Facebook has pushed hard through its Facebook Messenger-equipped Portal devices. The camera on the Portal and Portal+ allows for hands-free video calling, following users within a 140-degree field of view as they move, as well as zooming and focusing automatically. IHS Markit’s Kozak said: “What makes smart displays special for the
industry is that it can supplement additional use cases for major home appliances, with recipes, cooking videos and live streaming of refrigerator contents.” Smar t display devices have already emerged as an alternative to voice-command and smar tphones fo r c o n t r o l l i n g c o n n e c t e d h o m e appliances. Google Home hub comes with a dashboard feature, allowing homeowners to easily adjust their smart home devices on the touchscreen rather than asking Google Assistant. Manufacturers are banking on smart displays emerging as a more convenient replacement for smar tphones for controlling smart home devices. Kozak predicts that smart displays “will have a disruptive impact on the home automation market in 2019 and into 2020.”
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SMART BUILDING & HOME
US, ASEAN Homebuilders Embrace
Smart Home Systems As the number of smart home appliances on the market increases, manufacturers and homebuilders are shifting their attention from stand-alone devices toward fully-integrated systems. In the U.S., this has seen real estate firms partner with popular consumer brands and manufacturers of voice assistants to preinstall devices in new homes. But while voice assistants remain at the center of smart home systems, language and regulatory barriers in markets like the ASEAN region continue to present a challenge. BY Elvina Yang, Freelancer
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From Stand-Alone Devices to Smart Home Systems According to a 2016 survey conducted by Coldwell Banker Real Estate, 71 percent of American home buyers wanted a “move-in ready” house, with 61 percent of millennials favoring smart-tech homes.
Image source: Brillant
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survey of 22,000 prospective home buyers in the U.S. by John Burns Real Estate Consulting found 65 percent of the respondents were willing to spend more for smart home technology packages. Homebuilders have taken note and have begun using preinstalled systems to entice buyers. “Globally, about 7 percent of smart home hardware was shipped into multifamily dwellings. However, by 2022 about 16 percent is forecast to be shipped into multifamily (dwellings). Ove ra ll, s ma r t hom e t e chnol ogy will have a bigger impact on new construction of multifamily dwellings and will have limited impact on the sale of existing homes,” said Blake Kozak, principal analyst at IHS Markit. Ko z a k s a i d b u i l d e r s we r e st i l l reluctant to invest in smar t home technology for single-family dwellings
Overall, smart home technology will have a bigger impact on new construction of multifamily dwellings and will have limited impact on the sale of existing homes. due to a lack of compelling data to suggest a return on the high investment costs, as well as a struggle identify whi ch platfor ms could be eas ily c o n t r o l l e d a n d t r a n s fe r r e d f r o m homeowners to buyers.
Companies including Comcast, Vivint Smart Home, Alarm.com and SK Telecom are also investing in the multifamily market. “As platforms evolve and are tailored specific to multifamily use cases, this could create a big growth demand,” said Kozak. Kozak thinks smart displays could also reduce the reliance on smartphones for home control, adding that this had been a barrier to the widespread adoption of smart home technology in the past. The Brilliant Light Switch is a control device that combines a touchscreen with a physical light switch. It supports several smart home platforms and products including Amazon Alexa, Apple HomeKit, Samsung SmartThings and Nest. “In the consumer space, smart home devices are often controlled using mobile apps. This works well for remote control and monitoring, but it provides a poor experience within the home,” said Aaron Emigh, the CEO of Brilliant. Devices like the Br illiant Light S w i t ch e l i m i n a t e t h e n e e d fo r a homeowner’s smartphone to control smart devices, useful for guests or children. Built-in devices also allow homeowners to control smart devices directly, eliminating cords and clutter. “Control capabilities should be a part of the home itself; a true smart home rather than a regular home full of smart clutter,” said Emigh.
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INDUSTRIAL SMART BUILDING IoT & HOME
What to Expect From Industrial Robotics in 2019 As aging populations leave many developed economies facing the prospect of labor shortages, companies are turning to industrial robots to fill the void. While 2018 produced a mixed bag for the industrial robotics sector, with the success of technological advances dampened by closures, manufacturers and analysts are banking on the rising adoption of collaborative, easy-to-manage and increasingly specialized machines to boost market growth in 2019. We spoke with Hui Zhang, Product Manager for Robotics at ABB, to discuss what the future holds for industrial robotics, as well as what key issues are set to shape the sector over the next year. BY Prasanth Aby Thomas, Freelancer
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flexibility, high quality, and fast cycle times,” he added.
Workforce Influence
What Happened to the Industrial Robotics Market in 2018?
2018 was quite eventful for the entire robotics industry. From the shutdown of Rethink Robotics, to exciting products from Boston Robotics and the launch of self-driving cars from Waymo, there were several ups and downs for the industry.
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ndustrial robots have seen increased adoption over the past few year. According to the International Federation of Robotics (IFR), in 2017 alone 380,550 units were sold, a 29-percent year-on-year increase. China had led the growth, with the U.S. and Germany close behind. As we await a final report of 2018, growth is expected to have increased further.
This means factories need to be more flexible in order to accommodate a wider variety of products and packages on the same production line and to switch with agility between products. Many manufacturers struggle with this, finding proven automation solutions are no longer flexible enough to help them keep pace with all this change.
Less Volume, More Variety
This refocus and the pressures that come with it have increased investment in more efficient and flexible robot automation solutions in “lighter” industries such as food and beverage or electronics manufacturing. “In food and beverage, robots were traditionally used to automate simpler processes like loading packages onto pallets,” Zhang said. “Today they are increasingly used for higher value processes, e.g. directly preparing the food. In electronics, which has very high mass customization, robots are helping balance the imperatives of
Gone are the days when manufacturing was just about producing a single product in large quantities. Emphasis today is on smaller quantities with more variations. “Continuation of the shift from making large volumes of the same product to making much smaller lots of greater variety, i.e. ‘mass customization’, has become the new normal in industr ies from automotive to electronics to even foods,” said Hui Zhang, Product Manager for Robotics at ABB.
Increased Flexibility
Automation investments are being driven by changes in the workforce. Many countries today are facing a demographic time bomb, with aging populations and little relief in the pipeline as young people want mentally rewarding challenges, not physical ones. Many countries and industries are already experiencing labor shortages and skills gaps, or will be in the coming years. “People are less willing to do jobs which are dull, dirty, dangerous or delicate,” Zhang said, adding that many manufacturers were using automation to “offset labor shortages, especially to accommodate peak demand or in industries with unattractive jobs that have high turnover. The days of chasing cheap labor around the world are over — global manufacturers need to be able to produce with consistency, close to end users.”
Evolving Technology
Finally, t he industr ial robotics industry has also been inf luenced by the changes in demand for new technology. For instance, even in mature and highly automated industries such as the automotive sector, there is continued investment being driven by the need for an efficient transition from internal combustion vehicles to electric vehicles. “This requires new manufacturing processes in traditional areas like the powertrain, as well as entirely new processes for areas like battery assembly automation, which is very complex and needs to accommodate many design variations,” Zhang said. Carmakers are also looking to robots to automate areas of manufacturing that have traditionally been ver y manual, such as adding the final trim and assembly. In the past this involved tasks that were difficult to automate, such as connecting all of a car’s delicate electronics.
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CRITICAL INFRASTRUCTURE
How Technology is Helping to Beef up Security at Events Terrorist groups continue to target mass gatherings, but technological innovations such as high-definition video, facial recognition and AI are allowing security personnel to better handle such threats. These new technologies can help to identify suspicious individuals and other anomalies in real time as well as for post-event investigation. Sensors mounted at entry points and event perimeters can detect attempted intrusions and hazardous materials. Information from these sensors can then be passed to a command center or to security personnel on the ground for a prompt response. BY John Liu
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Machine Learning Enhances Video Surveillance at Outdoor Events Video surveillance plays a critical security role at large outdoor events. Advances in AI and machine learning can offer enhanced tools for spotting potential threats. Stephanie Weagle, CMO, BriefCam
Image source: BriefCam
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acial and behavior recognition technologies are improving video analytics, providing i nva l u a b l e n ew to o l s t o secur ity professionals. Stephanie Weagle, CMO of BriefCam, a company that specializes in using cameras and video analytics for security, said videoanalysis technology could be trained to recognize “signs of problematic behavior,” as well as keep an eye on unauthorized entry, exceedingly high foot traffic or loitering. S u ch v i d e o t e ch n o l o g y c a n b e integrated with other ser vices to trigger follow-on actions after potential threats are detected. Proactive alerting, triggering calls to action in response to suspicious or unusual behavior, can enhance the overall efficiency of a security team. Advanced video surveillance tools increased “situational awareness,” Weagle said. By mounting cameras with behavioral-recognition technology
in various locations, security personnel can have a better grasp of what’s going on in the area. Weagle added that the continuous, ongoing surveillance provided by cameras also minimized the risk of “human error and distraction.” Facial recognition played a critical role in video analytics, and proliferation of better-quality cameras and advances in video analytics had helped to improve the accuracy of facial recognition, Weagle said. One such advance is the ability to store photos of suspects or past offenders on a video-analytics engine and alert security personnel when such individuals are spotted by a camera. Security personnel can then be dispatched quickly to deal with the potential threat. Weagle noted facial recognition technology could not only be used to identify criminal suspects but also VIP guests, “to ensure important visitors are
being properly engaged and ushered around as needed.” As facial recognition is still relatively new and not yet widely adopted, countries have different policies and rules on the technology’s use. Nonetheless, event organizers should consider “how the technology can be used in ways that ensure fairness, transparency, account ability and privacy compliance, while maximizing public safety,” Weagle said. Data collected by video sensors could also help to “map out activity trends and discover insights” to improve security readiness and response, she added. One challenge facing event organizers is vehicle and crowd congestion creating bottlenecks at entry and exit points. Video analytics could address this problem by collecting traffic f low data, before coming up with optimized pedestrian or vehicle navigation routes to ease the traffic. This would improve the guest experience and enhance security, Weagle said. She added it would also enable “evacuation and security dispatch routes to accelerate emergency responses” to be planned in advance. “This information can also be used to understand staffing requirements, ensur ing t hat crowds are guided through the event, queues and bottlenecks are prevented and employees are upholding safety regulations,” Weagle said.
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SMART & SAFE CITY
Singapore, Thailand Take the Lead in Asian
Smart Cities BY William Pao
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eedless to say, urbanization is a global phenomenon as more people are moving from rural areas to urban environments. And the trend is expected to continue in the mid- to long-term. According to the 2018 Revision of World Urbanization Prospects report by the United Nations Department of Economic and Social Affairs, today 55 percent of the world’s population lives in urban areas, a proportion that is expected to increase to 68 percent by 2050. “Projections show that urbanization, the gradual shift in residence of the human population from rural to urban areas, combined with the overall growth of the world’s population could add another 2.5 billion people to urban areas by 2050,” the report said. Nowhere is the urbanization trend more noticeable than in Southeast Asia, where cities are expanding at a quicker pace than the global and Asian average, according to a report by McKinsey Global Institute titled “Smart Cities in Southeast Asia.” “Today there are more than 230 cities across the region, each with more than 200,000 people. By 2030, another 90 million people are expected to move to cities across ASEAN. That would be more than 2.5 times the growth rate of population expected for the region,
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indicating that cities will become even more central to Southeast Asian economies and societies,” the report said.
Turning to Smart Technology
As Asian cities get bigger and more crowded, they are inevitably subject to the damaging effects that urbanization brings. As a result, they turn to smart technologies and solutions to tackle various issues, thus developing themselves into “smart cities.” “Rapid growth in Southeast Asia’s urbanization trend has led to increased traffic,
Smart city is a growing trend in Asia. As more and more people in the region migrate to cities, municipal officials turn to smart technology to address some of the issues and challenges that arise with urbanization. In this article we’ll explore smart cities in Asia, with a special focus on examples in Singapore and Thailand.
overcrowded public transport, rising crime, poor air quality and sanitation, and inefficient operations as city managers struggle to keep up. The new generation of deep learningdriven video analytics can improve security and safety by automating the monitoring process and alerting operators only when human intervention is needed,” said Zvika Ashani, CTO of Agent Vi. “For smart cities, computer intelligence can enhance daily life by streamlining operations: smoothening the flow of people and/or vehicles, crowd control, queue management, and even managing trash collection and other municipal services more efficiently.”
Improving Transportation With ITS
Zvika Ashani, CTO, Agent Vi
In general, smart city initiatives address problems in several domains, chief among them transportation, which is a challenging issue facing Asian cities. “Today, congestion is one of the key productivity drains in Southeast Asia, exacting a toll that has been estimated at 2 to 5 percent of each country’s GDP,” the McKinsey report said, citing other negative effects traffic congestions can bring. “Studies have shown that longer daily commutes are correlated with lower life satisfaction and even increased risk of anxiety, poor fitness, obesity, high blood pressure and other physical maladies. Moreover, when cars spend a large proportion of time idling, they generate greenhouse gas emissions and air pollution.” As a result, Asian cities are more and more turning to intelligent transportation systems (ITS) to improve their traffic. A major player in this regard is the city-state of Singapore, which has implemented the Expressway
Monitoring Advisory System (EMAS), Parking Guidance System (PGS) and TrafficScan, all connected to the integrated i-Transport system on the backend. According to the Singapore Land Transport Authority, the systems work together to aggregate and analyze data and deliver real-time traffic information to motorists through both public and private communications channels. “Motorists can benefit by receiving real-time traffic information on mobile phones, web portals and navigation devices; avoiding traffic incidents or congested routes; making informed decisions on alternative routes to reach destinations faster; and seeing their overall traveling experience enhanced,” the agency said. Furthermore, Singapore has implemented dynamic congestion pricing through its Electronic Road Pricing System. As a result of the system’s implementation, traffic congestion is down by 15 percent since its introduction in 1990, and public transit has gone from 45 to 65 percent of the city’s commutes, the McKinsey report cited.
Energy Savings
Another area in which cities rely on smart technology is energy consumption, which inevitably rises amid an influx of people moving into urban settings. Optimizing energy usage, then, becomes a priority for Asian cities. One area where significant energy savings can be made is through the automation of buildings, which are a huge source of greenhouse gas emissions. By employing building automation technologies, lighting and HVAC can automatically adjust to the number of occupants in the building
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NEW PRODUCTS
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the F101-A XF P1367 explosion-Protected Network camera detects unauthorized individuals and monitors employees’ safety in hazardous areas. the camera can also be used to visually monitor production efficiency and verify information from the sensor system. the camera can be installed on high towers or buildings, suitable for onshore, offshore, marine and heavy industrial environments. • Certified for Class I/II/III, Division 1 and Zone 1 • Certified for ATEX and IECEx • Cost-efficient installation with PoE • Remote zoom and focus with i-CS lens
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the H4 Multisensor camera features selflearning video analytics, as well as 3 to 4 individually configurable camera sensors. the product camera supports 9 to 32 MP video resolution, and uses H.265 compression technology to reduce bandwidth and storage requirements. equipped with a 360-degree content adaptive ir module, the camera can work in low light conditions. • Up to 32 megapixels total resolution • Features content adaptive IR technology to provide up to 30 meters (100 feet) of consistent lighting and exceptional imaging in low light conditions • H.265 compression technology • Pendant, in-ceiling and outdoor surface mount options with the same camera module usable in most form factors
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600lbs EM Locks with Time Delay Function (TDF) & Buzzer are designed to cater for the increasing needs in industry and to meet fire/life safety applications by providing an auxiliary locking mechanism. Suitable for access controlled & secure areas within buildings which require 2-tier access control feature in single device. • Flexible setting and adjustable re-lock timer 0–20 seconds. • Buzzer will sound when the door is opened after a specific time. • Built-in trigger wire enables emergency door release. • Integrated LSMF (Lock Status Monitoring Function), with built in bond sensor. • Operate at dual voltage - 12Vdc / 24Vdc
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Seetec cayuga video management software manages all feeds generated by surveillance cameras and enables holistic video monitoring at a glance — centrally on site or remotely via different client options. Being manufacturer-independent, it is compatible with most network cameras available in the market. Masking or scrambling features help to protect the privacy of customers and employees. • Analytics interface for linking up video analysis systems from third party suppliers • Different client types (PC, Web, Mobile) for local and remote access. • One client can be connected to up to ten SeeTec Cayuga installations (multi-installation login).
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the Panomera S8 ultraline offers a dynamic range of 130 dB UWDR and a resolution of more than 125 px/m up to a distance of 160 meters. it also features automatic calibration, video content analysis and edgeStorage. the product is equipped with an ambient light sensor and a removable ir cut filter and can automatically switch between day and night mode. • Multifocal system with 8 sensors • Effective resolution up to 190 megapixels • Recognition distance up to 160 meters • Horizontal field of view up to 75 degrees • Frame rate 30 fps at full resolution • Day/Night switching with ICR
Companies Advertiser Index in This Issue *The index is provided as an additional service. *The publisher does not assume any liability for errors or omissions.
Surveillance
Products of the Month • Acuity Brands Lighting • Crestron Electronics • Current by GE • Philips Lighting • Leviton Manufacturing • Lutron Electronics • OSRAM • Paulmann
Page No.
Advertiser
Major Item
Country
SMART HOME/ HOME SECURITY& AUTOMATION
TAIWAN
Charlene_Yin @climax.com.tw
SURVEILLANCE
KOREA
pcy@commax.co.kr
SURVEILLANCE
CHINA
overseas@dahuatech.com
DOME COVER
CHINA
sales@franoptics.com
SURVEILLANCE
CHINA
overseasbusiness@ hikvision.com
17 IDIS CO., LTD.
SURVEILLANCE
KOREA
sales@idisglobal.com
33 I-TEK
SMART HOME / E-HOME / SMART LOCKS
TAIWAN
alex@iteklock.com.tw
SMART HOME/ HOME SECURITY& AUTOMATION
CHINA
jocelynzhang @leedarson.com
LENS
CHINA
sales@forecam.com
CHIPSET
USA
dma@techpointinc.com
SURVEILLANCE
CHINA
sales@tiandy.com
SMART HOME/ HOME SECURITY& AUTOMATION
TAIWAN
Marketing.en@tutk.com
IP CAMERA / SOFTWARE / VIDEOSERVER
ITALY
info@videotec.com
Major Item
Country
3, 72 CLIMAX 19 COMMAX CO., LTD. INSIDE DAHUA TECHNOLOGY FRONT CO., LTD. COVER
Security & IoT for Business • Allegion • AMAG Technology • Galaxy Control Systems • Gallagher Security • Gemalto • Identiv • Maxxess Systems • TDSi • Vanderbilt
21 FUJIAN FRAN OPTICS CO., LTD.
BACK HIKVISION DIGITAL COVER TECHNOLOGY CO., LTD.
Mobility • Arecont Vision Costar • Digital Barriers • Oncam • Zenitel
1 LEEDARSON
Smart Building & Home • actiMirror • Atmos Home • Brilliant • ELAN • GfK • igloohome • IHS Markit • VRYOX
29 RICOM 5 TECHPOINT INC. INSIDE TIANDY TECHNOLOGIES BACK CO., LTD. COVER 31 TUTK
Critical Infrastructure • BriefCam • Gallagher Security
7 VIDEOTEC S.P.A.
Industrial IoT • ABB Smart & Safe City • Agent Vi • BriefCam • Digital Economy Promotion Agency, Thailand • Office of Transport and Traffic Policy and Planning, Thailand • RetailNext • SAS
Next Issue
Access Control Page No.
Advertiser
39 GIGA-TMS INC.
RFID MODULE / LOCK / TAIWAN READER
promag@gigatms.com.tw
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Security & IoT for Business | Data Storage and Transmission Smart & Safe City | Street Lighting Smart Building & Home | Elderly Care Mobility | Traffic Monitoring & Management
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