Sample Report On Information Based Decision Making
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TABLE OF CONTENTS INTRODUCTION ............................................................................................................................... 3 TASK 1................................................................................................................................................. 3 1.1 Examine the nature of data and information ........................................................................ 3 1.2 Evaluate relevant sources of data and information .............................................................. 3 1.3 Discuss the criteria for selection of data and information .................................................... 4 TASK 2................................................................................................................................................. 4 1.4 Identify the legal requirements relating to the collection, use and storage of data and information ................................................................................................................................. 4 TASK 3................................................................................................................................................. 5 2.1 Evaluating decision making models ..................................................................................... 5 TASK 4................................................................................................................................................. 5 2.2 Identifying job roles in analysing information and decision making ................................... 5 2.3 Evaluating methods of presenting decisions made............................................................... 6 TASK 5................................................................................................................................................. 6 3.1 Evaluating methods communicating methods...................................................................... 6 3.2 Discussing implementation of communication methods ..................................................... 6 3.3 Evaluating implementing methods of communication method............................................ 7 CONCLUSION .................................................................................................................................... 7 REFERENCES..................................................................................................................................... 8
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INTRODUCTION Bournemouth City College (BCC) is an organization which provides accommodation facilities to individuals. The main speciality of BCC is that it employees specialist individuals who provide value services to the customers. The main objective of this firm is to increase the quality of services provided to tenants or customers (Liu, 2013). The report discusses about the relevance of accommodation manager in acquiring information for BCC. Information plays a vital role for decision making prospects of a manager. It is important for business to collect all sources of data available to the business to make optimum utilisation of its resources.
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TASK 1 1.1 Examining nature of data and information Data are the facts and figures that are collected by the organisation for the reference of purpose or for analysing the business prospects. On the other hand, information is the raw facts and figures collected by the firm or an individual. It is a finished form in which information is presented Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
in relevant way. It can be said that data assists an individual in finding answers regarding the study. The collected or acquired information cannot be termed as data (Wang and Zhang, 2013). Data and information are interrelated as both are considered as values of the qualitative and quantitative variables. Prior is collected to use as an input to conduct an analysis. Whereas, latter is the output received from the data. Data are the unprocessed facts and figures collected by an individual. On the contrary, information is the processed form of data. Data may not be reliable or specific but information is always specific to the content and is taken as a reliable source of the study. Data is the raw material thus it does not carry a meaning. However, information always carries a logical meaning in itself (Sharda, R. and Burstein, 2015). 1.2 Evaluating relevant sources of data and information The relevant sources of data for accommodation manager in Bournemouth City College are journals, interview and internet. Journals and interview are considered as the primary sources to collect information. Whereas, online is the secondary source to collect data. Primary are those sources which have first hand information in it. Whereas secondary sources uses basis to these primary ones and are already published. Table 1: Evaluating various sources of information Type
of Source
Pros
Cons
sources Journals
They are relevant and reliable Journals do not provide adequate sources of data collection. This is content to the manager. They can because;
Secondary
they
are
already be biased by the thoughts of the
overviewed by a researcher. Data author
source of
(Cabrerizo,
Herrera-
and information collected from Viedma and Pedrycz, 2013).
information
Journal is easily applicable to the context of organisation. Internet
They save time and are not costly. There is no assurance as they Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com
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They
are
easily
available. lack in viability and feasibility.
Adequate information or data can be collected from the internet. Interviews
They are relevant but are specific They lack in detailing. At many as an interviewer use to ask very instances; they do not provide particular
questions
from
the applicable and adequate content.
interviewee. They are reliable as they are viable source of data collection (Zhao, Lin and Wei, Primary
2014).
source of information
Questionnai It is a best method to collect the Response rate of the respondents re
answers from the huge number of are very poor. It had hard for the respondents in a short span of people to expand their answers in time. It has reduce the biasness closed questions. issues during data collection. It has helped in more accurate analysis.
1.3 Discuss the criteria for selection of data and information The criteria for selecting information and data from journals, internet and interviews are relevancy, applicability, reliability and viability. These sources must be relevant with respect to subject matter. It should not deviate from its content. If the data is not relevant, it may not serve its primary purpose to the manager. The information or data collected must also be applicable. If the same is not done, then the manager would not be able to use it. Information and data collected must help the manager in application with the objective of business. The sources must also be realisable. It signifies that the manager can rely and be dependent on the same. If the sources are not viable, Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
then they cannot be used by the individual in BCC (Kaplan and Atkinson, 2015). The data and information collected must be relevant and viable with the business prospect of the college.
TASK 2 1.4 Identify the legal requirements relating to the collection, use and storage of data and information The parliament of the United Kingdom has created Data protection act, 1998. The act states that data processed and collected must be secured and safe. BCC has to adhere with these regulations while using the information gathered from various sources. This is done to enhance viability of the data collected for the college. On the other hand, it also protects the information collected from various users. The main features which identify the requirements of data collection and storage of the act are as follows: 1. The data or information must be used in adequate, accurate and relevant way. It should be used only for its main purpose and must not be misinterpreted. 2. The information collected from individuals must be secured and keep safe. Consumer’s rights must be preserved and no information should be leaked or used for false purpose (Saddoris and et.al., 2015). 3. The data gathered must be lawful and fair in context to the business. Manager must ensure that data is used only for the purpose of meeting the actual requirement. Along with this, no other resident of UK must be able to access the same.
TASK 3 2.1 Evaluating decision making models There are many decision making models which are used by BCC organisation. Some of them are discussed as follows:  SWOT analysis: BCC organisation can use SWOT analysis to take any type of decision. This tool is used to analyse strengths, weaknesses, opportunities and threats of organization. Further, it helps the corporation to provide better services by reducing its weakness (Chai, Liu and Ngai, 2013). For example, BCC can improve the accommodation policies and other decision making strategies for students and professionals by analysing its weakness at the Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
work place.
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 Rational model: It is good approach for corporation to take organisational decision by following appropriate steps. It is easy to use and more flexible because the information can be easily manipulated by the users. With the help of this, the security control over the data access becomes easy. But the limitation of rational model is it has affect the performance of database system. For example, rational model helps BCC firm to analyse the issue properly for employees and consumer by arranging proper meeting. Then after, it identify alternative solutions and select one decision as per condition by discussing proper aspects in the firm. On the other side, it is time consuming process and it only focuses on one factor (Models of Organizational Decision Making, n.d). So, rational model is not appropriate for BCC to make decision.  Decision tree model: It uses graphs or tree to consider any type of decision and its potential outcomes for organisation. With the help of this, the information of the situation can be easily define and prioritize the different functions. The limitation of this model is it has inToll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
stable because the small changes at any point bring the large modifications in entire decision tree. For the small problem, it has worked effectively but in the case of large problem, it make the structure of tree more complex which has hard to understand. In the context of BCC Firm, for example, decision tree will shows the different ways to use excess capital on available options and responds according to Stock Market Fluctuation (Kaplan and Atkinson, 2015). So, it will help the company to use decision tress model in taking various decisions.
TASK 4 2.2 Identifying job roles in analysing information and decision making Generally, two job roles are described to analyse information and decision-making. It is described below in the paragraph:  Accommodation manager: Manager of BCC is responsible for maintaining all accommodation services for consumers. For example, He is liable for supervising cleaning service and managing effective relationship with suppliers. In addition to this, accommodation manager analyses the proper safety procedures and fire safety regulations which are followed or lacking in the BCC. For the company, it had important for management to involve accommodation manager in decision making process. For this, top management has to organize formal meetings where the discussion has to made on the given problem. Along with this, by preparing a panel regarding to resolve different issues and appoint accommodation manager as a member of it, it will be easy to involve them in analysing information and decision making process.  Accommodation executive: Executive of organisation is also liable for completing work that is given by Accommodation manager (Chen Xu and Xia, 2013). For example, he is responsible to accomplish assigned current roles as well as responsibilities in the BCC. Further, he communicates with consumers to know their issues as well as demand in the market. In the case of Accommodation executive, they can be involve in analysing information and decision making by giving them real case studies and ask their suggestions Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
on them. Along with this, by appointing them as a in-charge of the decision making, their involvement can be increase (Kaplan and Atkinson, 2015). 2.3 Evaluating methods of presenting decisions made. There are many methods like meeting, presentation as-well-as one to one ineraction for presenting decisions. Management of BCC can arrange proper meeting with its employees to discuss their opinions. This method can help the accommodation manager of organisation to represent their decisions in front of staff members (Ye, 2014). For example, leaders can explain all things to staff members regarding all factors related to selection decision like its reasons, advantages and disadvantages in the meeting. This process contributes effectively for managers of BCC to convince all staff members by solving their queries. The advantage of presentation method is the attractive design of templates has attracted the audience to listen the outcomes of presenting information. Along with this, it has assisted the presenter to easily interact with the listener and communicate the findings with them. But the limitation of this method is some time, it has hard to present the detail information in the bullet points which is week support for communicating the important information to audience (Jennings and Hall, 2012). On the other hand, the benefits of conference method is it helps in sharing the wide number of documents in the group meetings. It becomes easy to address huge number of audience within the less time. But limitation of this method is it has hard to interact with each and every people all the time. In addition to this, management of Enterprise can keep presentation and conference to represent their decisions in front of employees (Yue, 2014). For example, managers of BCC can explain their plan through showing chart, graph, fact and figure to staff members. This process can help the employees to understand the reasons for selecting the decision in the organisation. It can help BCC to implement this plan in the market. One to one interaction: This process also help the organisation to communicate with staff members at the workplace. Further, it helps the BCC to take effective decision for managing its operations effectively. Advantages Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
It can provide reliability to take important decisions for organisation.
It can reduce time to develop any type strategies for BCC.
Disadvantages
Due to lack of knowledge, staff members are unable to take decisions in the organisation.
Employees are not able to develop strategies due to lack of communication skills in the BCC (Zhao, Lin and Wei, 2014).
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TASK 5 3.1 Evaluating methods communicating methods There are many methods like E-mail, group meeting and face to face which can be used by staff members to take decisions in the organisation. E- Mail contribute effective role for BCC to transfer information and knowledge from one employee to another. With the help of this communication, employees can text, send images, documents and video files to other employees in the organisation (Jennings and Hall, 2012). It helps Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
the other managers and employees to consider any type of decision on the basis of sent information by the BCC. Advantages:
Easy to share the information within the employees
It can be send at any time and at any place
Easy to attach more than one files including images, chart etc.
Multiple copies of message can be send more than one person on a single time
Limitations:
It can be used for personal communication.
Long time to wail for reply.
Mail may contain some virus file that may harsh computer and its data. Group meeting is an effective option for organisation for making any type plan. In this method, employees discuss different factors to select appropriate strategy in the BCC (Wang and Zhang, 2013). Advantages:
Easier method of information sharing
It may encourage team working
Easy to take right and quick decisions
Increase involvement of the team members.
Limitations:
It many take lots of time of take right decision
Lack of leadership.
Increase conflicts between the team members (Chen, Xu and Xia, 2013). Management of organisation can arrange face to face interaction to design any type of plans.
In addition, this method is used to consider important decisions between managers as well as employees in the BCC. On the other side, sometimes organisation can also use mobiles, memos as well as video conferencing to communicate with its employees in the market. Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
Shannon and Weaver communication model
Illustration 1: shannon and Weaver communication modelTo implementation of communication channels, management of BCC can use shannon and Weaver communication model. This approach can help the corporation for management of communication at the workplace. In this process, many elements are considered like sender, encoder, channel, decoder as well as receiver. This model can contribute effective role for BCC to reduce noise during transmission of data which can help to manage organisational operations in a appropriate manner. Further, sender originate message for sending through appropriate channel in the organization. In addition to this, encoder is machine which convert signal for better transmission within at the workplace (Sharda and Burstein, 2015). Decoder is a also machine which help the staff members of BCC to decoder message of sender. Then after. It sends data to the receiver in the organisation. 3.2 Discussing implementation of communication methods Management of organisation require many efforts to implement communication method. It is discussed and stated as follows: To implement E mail service, BCC require computers, proper servers as well as domain Ids Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
of employees. In addition to this, IT experts are also required to manage operations in the organisation (Cabrerizo, Herrera-Viedma and Pedrycz, 2013). Further, proper layout structure is necessary to install IT equipments and machines in the corporation. IT experts have to use proper security measures like firewalls and proper data safety protocols which are necessary as per government of UK. In this way, BCC can implement Email service among the employees. For executing meeting and face to face interaction, proper message should be delivered in advance to employees in the organisation. For implementation of communication process, organisation has to design appropriate set up and installation for implementation of communication methods. For this process, BCC has to acquire number of IT expert employees which help to manage its operations in an appropriate manner. In addition to this, management of corporation has to develop proper plan to execute this process. Further, organisation has to purchase necessary instruments which aids in implementation of communication methods at the workplace. In next step, staff members and IT experts of BCC can execute for better communication as per planning at the workplace (Kaplan and Atkinson, 2015) This way, corporation can implement its communication methods in a better way. For implementing a communication methods in BCC Firm, the first step will be evaluate the major problems related to the communication with in the business. After this, the analysis of the issues will be take place where the causes and roots of problem will be determine. Next step is the different solution to resolve workplace communication issue will be identify. In addition to this, the feasibility of the options will assess so that the selected method can be implement. Afterwards, an appropriate method of communication will be chose and according to it, a plan will develop. Next stage is a team will be prepare for the execution of the action plan. After the implementation process, monitoring and controlling process will be conduct. Therefore, by doing this, it will become simple to implement mix of communication channels within BCC firm (Chai, Liu and Ngai, 2013). Generally corporation faces technical issues which create issues to manage business operations in an appropriate manner. For this, organisation can use various communication methods Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
to communicate issues and its associated decisions (Jennings and Hall, 2012).
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Kindly Contact us at: help@assignmentdesk.com Email: It is digital technology which can contribute effectively to transfer information and knowledge from one location to another in the organization. In addition to this, It provides fast and secure medium dispatch data in BCC. This communication method helps to take appropriate decisions by explaining issues in an appropriate manner. At the same time the communication with large number of contracted people can be done by this approach. Meeting: Meeting can be defined as appropriate communication medium which aid to take appropriate decision by considering various factors
of issues at the workplace. It helps the
management of BCC organisation to manage its operations. When the thing is quite serious and emergency concerns so it is better to arrange a meeting or all the significant members of the organisation so they can consider the situation and made a decision. Memo: It is of appropriate way to describe issues and take appropriate decision on the basis of its severity in the organisation (Chai, Liu and Ngai, 2013). This process help the BCC to communicate problem to manager and directors at the workplace. As per the discussed methods, best way to make communication about technical problems to Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
concerned parties is email. This will help in making a communication between all concerned parties with details at once. In addition to this, the parties involved can also make further decisions regarding solution for the problem where email system will act as a base for connecting all of them. This will be a faster method to make communication and also beneficial to make further decisions. This communication will initialise by the client who wants to give a project to the organisation. The project head of the organisation will receive the mail and he will react according to the requirements of the client. Then he will assign that project to one of the employees of organisation by e mail the project. The employee will complete the project and mail the output file to the project manager. Now if there is any modification he will again mail this to the employee. After the proof reading the file will be send to client and later he will give the feedback also by email. 3.3 Evaluating implementing methods of communication method Implementation of mailing method creates positive impact on the working of BCC organisation. Further, exchange of information and knowledge has shown an improvement in comparison to its earlier working. This process gives huge reliability to staff members and managers for taking any type of decisions in the firm. It contributes effective role of BCC to increase its efficiency and performance in the market of United Kingdom. In addition to this, it offers effective flexibility to consumers regarding accommodation facilities. Complaints and issues of customers are solved very fast. Further, these efforts also increase the profit and revenues of BCC organisation in UK. It improves image of firm in front of students as well as professionals by providing effective accommodation services to them in United Kingdom (Zhao, Lin and Wei, 2014). Further, implementation of better communication methods contribute in effective role to increase its business activities in the nation. The evaluation process shows that the implemented communication method within BCC firm has helped out its employees and management to develop right communication. It has reduced the misunderstanding situation between them. Along with this, the chances of losing of data has minimized (Cabrerizo, Herrera-Viedma and Pedrycz, 2013). Besides this, the decision-making process of BCC firm has increased which leads the team to achieve the business objectives. But Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
there are some negative things found from the analysis and evaluation. First is, team members have waited for the long time to get the replies. Most of the employees have used the company communication method for personal talks. In the case of emergency, the decision-making process has affected because of quick and cross communication. Apart from this, the emailing system of communication can help in establishing communication with more number of intended people at once without distortion of message in any way. Thus, it is a good method of making communication by ensuring that message is sent to all concerned people with original content. Outcomes Implementation of communication methods contribute effective role for management of BCC to increase efficiency and performance as the earliar years are correlated . In addition to this, this process helps the corporation to improve decision making polices in better way. This approach also increases the consumers satisfaction after the previous models are analyzed which increases their profit and revenues in the market (Wang and Zhang, 2013). In addition to this, it helps the BCC to increase its brand image and values in front of consumers by communication process. Management of BCC can consider various types of communication methods to communicate with its managers and staff members. For example, managers use memos to communicate its decision with staff members. This process provides appropriate flexibility to work in accordance with the organisation. But it consume lot of time to take appropriate actions in the firm (Cabrerizo, Herrera-Viedma and Pedrycz, 2013). So organisation can use e mail communication method which can provide fast and secured service to dispatch any type of information one place to another. This approach can help the management of BCC to improve its communication process at the workplace. Apart from this, this method will help in making proper communication within all the related parties without any distortion of messages so that each and every individual can get true and original message. However, this method can be improved by asking for reply from all the parties who have got the message so that it can be ensured that all of them have received the message in right way with clear meaning. This will also aid in keeping evidence as original message which may sometime prove to be useful during opposite Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
circumstances. Further, all persons receiving the message can keep it safe for referencing in future. For instance organisation can assign the projects to their employees by sending them related file through email. The intercommunication of staff members is also placed by this communication method. For example if there is any announcement from the management of the company for the employees that they will have an picnic or next Sunday so the HR can mail all the employees at the same time just by addressing them. Officially, all kind of conversation can be introduced by this method. The organisation is maintaining a big part of their work by this communication method.
CONCLUSION From the report, it is found that nature of data and its sources like journals, books as well as internet help the organisation to analyse its information in an appropriate manner. Data protection act aids the BCC to store and utilize data at right place which provide reliability to manage its operations in the market. Further, SWOT analyse helps the company to take any type of decisions in the organisation. In addition to this, presentation and meeting process contribute effectively for managers of firm to communicate their decisions to staff members. Sannon and Weaver communication model helps the BCC to transfer the information from one place to another in the organisation. It can be concluded that communicating methods help the organisation to improve its efficiency in the market.
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REFERENCES Books and journals Cabrerizo, F. J., Herrera-Viedma, E. and Pedrycz, W., 2013. A method based on PSO and granular computing of linguistic information to solve group decision making problems defined in heterogeneous contexts. European Journal of Operational Research. 230(3). pp.624-633. Chai, J., Liu, J. N. and Ngai, E. W., 2013. Application of decision-making techniques in supplier selection: A systematic review of literature. Expert Systems with Applications. 40(10). pp.3872-3885. Chen, N., Xu, Z. and Xia, M., 2013. Interval-valued hesitant preference relations and their applications to group decision making. Knowledge-Based Systems. 37. pp.528-540. Jennings, E. T. and Hall, J. L., 2012. Evidence-based practice and the use of information in state agency decision making. Journal of Public Administration Research and Theory. 22(2). pp.245-266. Kaplan, R. S. and Atkinson, A. A., 2015. Advanced management accounting. PHI Learning. Liu, P., 2013. Some generalized dependent aggregation operators with intuitionistic linguistic numbers and their application to group decision making. Journal of Computer and System Sciences. 79(1). pp.131-143. Saddoris, M.P. and et.al., 2015. Mesolimbic dopamine dynamically tracks, and is causally linked to, discrete aspects of value-based decision making. Biological psychiatry. 77(10). pp.903-911. Sharda, R. and Burstein, F., 2015. Decision support systems. John Wiley & Sons, Ltd. Wang, J. Q. and Zhang, H. Y., 2013. Multicriteria decision-making approach based on Atanassov's intuitionistic fuzzy sets with incomplete certain information on weights. IEEE Transactions. 21(3). pp.510-515. Ye, J., 2014. Single valued neutrosophic cross-entropy for multicriteria decision making problems. Applied Mathematical Modelling. 38(3). pp.1170-1175. Yue, Z., 2014. TOPSIS-based group decision-making methodology in intuitionistic fuzzy setting. Information Sciences. 277. pp.141-153. Zhao, X., Lin, R. and Wei, G., 2014. Hesitant triangular fuzzy information aggregation based on Einstein operations and their application to multiple attribute decision making. Expert Systems with Applications. 41(4). pp.1086-1094. Toll Free No: +44 203 8681 670 Mail Us: help@assignmentdesk.com Assignment Desk expert writers offer top notch Business Decision Making Assignment Help to the students of UK at pocket friendly price.
Online Models of Organizational Decision Making. n.d. [Online]. Available Through:<http://tx.liberal.ntu.edu.tw/~PurpleWoo/Literature/!Theory/MODELS%20OF%20 ORGANIZATIONAL%20DECISION%20MAKING.htm>. [Accessed on 25th February, 2016].
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