Sample on Safeguarding & protection of vulnerable adults
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Table of Contents
INTRODUCTION........................................................................................................................... 4 LO1 UNDERSTANDING THE LEGISLATION, REGULATIONS AND POLICIES supporting PROTECTION OF VULNERABLE ADULTS.............................................................................. 4 1.1 Difference between concept of safeguarding and protection of vulnerable adults................ 4 1.2 Evaluating the impact of policy development on approaches to safeguarding vulnerable adults............................................................................................................................................ 4 1.3 Legislative framework for safeguarding vulnerable adults................................................... 5 1.4 Influence of serious case reviews on quality assurance, regulation and inspection relating to the safeguarding of vulnerable adults...................................................................................... 5 1.5 Protocol and referral procedure at the time of harm is alleged..............................................5 LO2 SERVICE PROVISION FOR PROTECTING VULNERABLE ADULTS........................... 6 2.1 Promoting service provision to support vulnerable adults to assess risks and make choices6 2.2 Providing information to other on..........................................................................................6 2.3 Identifying policies and procedure that contribute towards safeguarding and prevention of abuse............................................................................................................................................ 7 2.4 Monitoring the implementation of policies and procedures that aim to safeguard vulnerable adults............................................................................................................................................ 7 2.5 Providing feedback to other on practice that supports the protection of vulnerable adults... 7
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LO 3 MANAGING INTER-AGENCY, INTERGRATED WORKINBG TO PROTECT VULNERABLE ADULTS.............................................................................................................. 8 3.1 Protocol for working in partnership with other organization.................................................8 3.2 Reviewing the effectiveness of system and procedure for working in partnership with other organization..................................................................................................................................8 4.1 Supporting participation of vulnerable adults in an review of system and procedures......... 8 4.2 Evaluating effectiveness of system and procedure................................................................ 9 4.3 Challenges in effective practice in the promotion of the safeguarding of vulnerable adults.9 4.4 Recommend proposal for improvement in systems and procedure ...................................... 9 CONCLUSION..............................................................................................................................10 REFERENCES.............................................................................................................................. 11
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INTRODUCTION Safeguarding and protection of vulnerable adults is imperative task for care home which enables them to provide safe and appropriate environment for them. It assists to protect their right and increases their capability in society so that they live with freedom. Present report is about care home of UK which provides good quality of services to those people who are not able to take their own care. Further, report elaborates about difference between concept of safeguarding and protection of such type of people. In addition to this, legislative framework is also explained which provide information regarding protecting rights of vulnerable adults.
LO1 UNDERSTANDING THE LEGISLATION, REGULATIONS AND POLICIES SUPPORTING PROTECTION OF VULNERABLE ADULTS 1.1 Difference between concept of safeguarding and protection of vulnerable adults Safeguard is the way to promote health and social care of vulnerable adults in society or care home. Protection is part of safeguard by which nurses and doctors of home care ensures about taking effective care of these types of people such as children, drug addicted and old age people who are suffering from mental disease (Bergeron, 2001). Owing to this, home care uses several polices and procedure such as awareness training, community link as well as legislation and regulation. On the other hand concept of protection states about policies of government for safeguarding right of human being thereby they can be protected from abuse or harm. It assist individual to understand about their right and manage risk in complicated situation so as to provide them safe and effective care. Both concepts are almost similar and safeguard is outcome of protection (Choi, 2000).
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1.2 Evaluating the impact of policy development on approaches to safeguarding vulnerable adults Policy development is imperative for approaches to safeguard vulnerable adults so it has direct impact on situation of these types of people who are not able to take their care. It affects their mental stage and creates sense of fear or freedom among them. Development of effective policy has impact on overall home care thereby nurses and doctors take best care of vulnerable adults (Ellaway and et.al., 2012). These policies assist to recover such vulnerable people as soon as possible and also make them feel comfortable and valued. With the help of communicate in their right by providing them awareness training home care generates positive attitude among them. It is an appropriate way to protect their right and give them respect in an appropriate way so that they can live with confidence (Hong, 2004). Care homes are approaching the safeguarding by following standards related to vulnerable people. In this regard new standards are established to provide safety for them and accordingly care home follow the same so as to protect the right of each individual. Similarly, Care Quality Commission is also established in order to provide protection in society as well as local care home. Also, new laws and regulations are set in the light of safeguarding of vulnerable people which are followed by care home as well. This is the foremost aspect by which new standards work. With this, corporation bring modification in the current work environment. This in turn safety and security of service users as well as care takers in ensured. 1.3 Legislative framework for safeguarding vulnerable adults The legal policies plays significant role for ensures proper safeguarding of vulnerable adults. It protects their right and makes them comfortable in society or home care. Here, The Safeguard Vulnerable Group Act, 2006 provides information about professionals such as nurses and doctors of home care who work for vulnerable adults. It prepares basis for independent home care which assist to manage lists of persons those are excluded from working with vulnerable Toll Free No. +44 203 8681 670 Mail Us: help@assignmentdesk.co.uk Assignment desk provides assignment help from professional UK writers.
adults (Mackay and et.al., 2012). Mental Capacity Act, 2005 specified about guideline on the deprivation of liberty safeguard where professionals of home care have to ensures regarding best care of vulnerable adults. It consist of overall detail related to requirement such as how and when deprivation of liberty can be authorized for those people who have lack of capacity to make decision for their own care in care in care home (Wild and et. al., 2012). Moreover, Human Rights Act 1998 also safeguard the interest of vulnerable adults. Human Rights Act describes that all the human should be considered equally and there should not be any discrimination among the service users. Thus, it is the responsibility of home care workers that human rights of vulnerable adults should not get violated. Similarly, Data Protection Act, 1998 also covers under the legislative framework of safeguarding vulnerable adults. In this, workers of home care should protect the data of those adults and should not provide to the third party without their consent. 1.4 Influence of serious case reviews on quality assurance, regulation and inspection relating to the safeguarding of vulnerable adults Serious case reviews contribute towards assurance of quality and compliance of regulations in an effective way. It can be better understood with help of serious case occurred in UK in November 2010. Here, 22 months baby boys were dead because of serious head injury. It was happened by neglect of child by his parents (Case reviews published in 2013, 2014). Owing to this, mother and father of child were arrested and received 15month custodial sentence. It is the best example for general community so as that they take best care of vulnerable adults such as child or those who are mentally sick (Nahmiash, 2002). Further, care quality commission visits care home time to time so as to inspect about their performance which enables them to know that whether they complying legislative framework in relation to vulnerable adults or not.
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Furthermore, care home has started taking extra care of service users so that vulnerable adults can be safeguarded. After certain incidents which took place in home care, CQC has raised the standard and expect that all the home care lay extra stress on those adults. This in turn has resulted that CQC visit to home care in a regular interval and assure the quality standards are met out or not. Moreover, this has brought a positive change in the home care because the worker have started taking due care about the quality service of vulnerable adults and also takes care that their rights are not violated. hoax In addition to this, Deprivation of Liberty Safeguard (DoLS) is part of Mental Capacity Act 2005. it depicts that staff who are working in care homes, hospitals should take best care of service users. Especially this act consider that no any person should be deprived from freedom and all service users must be provided to freedom to live their life. The situation may be considered in deprivation of liberty are stated as follows●
Giving medication without consent with patients
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Proper control over patients for a long period
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Staff imposing barriers for a service users in accessing their friends/ family
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Service providers refusing to discharge a service users into care of others All these situations depict that a person must be provided proper care in the supervision
of expert service providers. It helps to provide good quality of services to require person and ensure their safety in an effectual manner. Apart from this, Mental Capacity Act is supported by deprivation of liberty safeguard wherein it is ensured that whether a person is able to take decision on not. 1.5 Protocol and referral procedure at the time of harm is alleged Various protocol and referral procedure can be used when harm is alleged. At the time of abuse, responsible person are informed regarding legislative framework for neglect of vulnerable Toll Free No. +44 203 8681 670 Mail Us: help@assignmentdesk.co.uk Assignment desk provides assignment help from professional UK writers.
adults (Anderson and McFarlane, 2010). I can make complaint for the same to care home so as to ensure safeguard of affected person which facilitate to protect their right and avail them safe environment. Further, care quality commission can also be informed at the time when abuse is suspected which assist to take legal action against responsible person. It creates awareness among general public so that they can take best care of vulnerable adults. Moreover, people who are mentally sick and not able to take their care are provided training and understanding for the same so that they can respond for abuse (Mandelstam, 2008). If someone says that they are harmed then referral bodies should ensure that harm is occurred due to negligence of home care and willingly the person has to entered into situation even after knowing that harm exist. After that, body should inquire about the reason behind the harm which is caused to vulnerable adults. If the negligence of home care is found than legal actions should be taken care against them. Further, referral bodies complaint it CQC for taking actions against the home care. Later, the workers should be provided adequate training and all the human rights and other provisions should be informed which will help them to take care from next time (Mandelstam, 2008). In addition to this, Scottish Government Health and Social Care Directorates are responsile for NHS Scotland. These
Directorates are provided detail
information related to policies and procedure for development as well as implementation of health and social care. Similarly, Care Quality Commission is needed to be called and informed so they can take appropriate action in case harm is alleged. In the same way, Heath and social executives as local authorities must also be informed in order to provide protection for vulnerable people.
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LO2 SERVICE PROVISION FOR PROTECTING VULNERABLE ADULTS 2.1 Promoting service provision to support vulnerable adults to assess risks and make choices Vulnerable adults are supported in an effective way so as to assess risk and they can complaint against staff member of care home if they feel any problem. Here, they can be promoting for welfare activity by promoting education among them (Mantell and Scragg, 2011). It facilitates them to learn about their rights to live with freedom and make choice at their own. There are several types of services can be provided to them such as awareness training, daily classroom activity which strengthens their mental state and they can be able to assess risks. In order to support them to make informed choices, vulnerable adults are given right to share their problems, their ideas which motivate them to take their own care (Pritchard, 2008). 2.2 Providing information to other on Indicator of abuse Indicators of abuse for vulnerable adults are physical, sexual or mental harassment. It consists of humiliation, heating, anxiety, general resignation. Along with these, disturbed sleep pattern and aggressive behavior indicates abuse (Peate, 2010). Apart from this, different types of abuse or neglect are there which are mentioned as follows. These are different abuses or neglect which need to be considered while providing information. ●
Physical abuse
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Exploitation of person mentally or financially
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Neglect
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Abusing a person emotionally or psychologically
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Sexual abuse and abandonment
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Measures taken to avoid abuse Toll Free No. +44 203 8681 670 Mail Us: help@assignmentdesk.co.uk Assignment desk provides assignment help from professional UK writers.
General ways to avoid abuse are; not allow vulnerable adults to interact with such type of people who can harm them (Bergeron, 2001). Cares are provided training to handle them in an effective way so as to avoid abuse and ensures safe environment for them. Steps to be taken in case of suspected abuse Appropriate steps can be taken when abuse is suspected so as to ensure safeguard of vulnerable adults (Choi, 2000). Here, care quality commission can be informed for the same so that they takes legal action against responsible person and protect right of affected people. Furthermore, here staff are trained to recognize the abuse by seeing the face or situation of vulnerable people. For example, they are provided training to assess the situation of people; if person is tensed, if that person got hurt somewhere on body. Along with that aggressive behavior and disturbed sleep of services users are the effective means by which staff can easily recognize abuse. On the other hand training is also be provided on recognition of mental and sexual harassment. These all factors facilitates to provide security to service users and provide safety for vulnerable adults. 2.3 Identifying policies and procedure that contribute towards safeguarding and prevention of abuse There are several policies which assist to provide safe and supporting environment to vulnerable adults. Here, safeguarding policy such as Mental Capacity Act, 2005 and Safeguard Vulnerable Group Act, 2006 ensures for providing safe environment to them so as to recover their health in less time. Further, whistleblowing is also effective policy which assists carers to take strict action against those who are responsible to harm others. It facilitate management of
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organization to protect right of vulnerable adults so that they can assess risk and respond abuse in an effective way (Ellaway and et.al., 2012). 2.4 Monitoring the implementation of policies and procedures that aim to safeguard vulnerable adults Implementation of policies and procedure that aim to safeguard vulnerable adults need proper monitoring so as to provide safe environment to them. It requires inspecting all department time to time and record performance of carers which facilitate to control deviation. It also assists to obtain desired output (Hong, 2004). Further, management of care home can also ask to affected people which assist to provide at least some relevant data regarding performance of nurses. It assists to provide appropriate training enhance their knowledge so as to handle vulnerable adults in an effective way. Moreover, carers are also asked to give feedback so that corporation can cater their requirement efficiently by ensuring smooth flow of communication (Mackay and et.al., 2012). 2.5 Providing feedback to other on practice that supports the protection of vulnerable adults The nursing staff of care home is communicated about the code of practices required at workplace which facilitate to ensure safe environment for vulnerable adults. Its impact is checked with the help of effective supervision and regular review (Wild and et. al., 2012). It assist management of care home to record performance of employees and provide them feedback to make improvement in existing pattern of work so as to cater requirement of affected people appropriately (Nahmiash, 2002). With the help of recorded data, positive or negative response for nursing staff can be given which facilitate to assess need of changes in the existing work environment so as to take best care of vulnerable adults.
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LO 3 MANAGING INTER-AGENCY, INTERGRATED WORKINBG TO PROTECT VULNERABLE ADULTS 3.1 Protocol for working in partnership with other organization There are several rules which need to be ensured while working in partnership with other care home. Here, management has to pay concentration key areas of responsibilities regarding availing finance for having highly equipped technology for vulnerable adults (Anderson, and McFarlane, 2010). Information sharing is also important field in which both organizations ensure proper connectivity by having sooth flow of communication. Information is shared at the time of providing treatment to patients where doctors and therapists require to know condition of sufferer. Here, task will be delegated among staff members like nursing staff. This enables them to make arrangement during critical situation of patients or when preparing fro operation of service users. Apart from this, weekly and monthly meetings are organized in order to improve working of partnership. It proves to be effective in defining roles and responsibilities of staff members. Accordingly task are delegated among them so that every can perform their job in accordance with their specialization. Also, during meeting when information is shared at the time task will be delegated to nursing staff along with authority. Further decision making plays significant role so as to provide safe and appropriate environment for those who are not able take care their own (Mandelstam, 2008). Both corporations have to ensure about availability of information technology which assist them to record performance as well as report of affected people. Moreover, they set boundary for each other regarding performing their job in an effective way so that care home can take best care of vulnerable adults (Mantell and Scragg, 2011). Furthermore, services users work according to the guideline provided by employers. Further, training and development program are also taking place in the organization so as to ensure continuous learning of staff workers. It proves to be effective. Here, roles and responsibilities Toll Free No. +44 203 8681 670 Mail Us: help@assignmentdesk.co.uk Assignment desk provides assignment help from professional UK writers.
may be given in sharing so that staff workers can complete the work in team and achieve the collective success. Apart from this, resources are shared in common in order to carry out the same task effectively and determine the success of business with high level of satisfaction among workforce. 3.2 Reviewing the effectiveness of system and procedure for working in partnership with other organization The system and procedure for working in partnership with other care home is very effective because it ensures proper coordination among the entire department. It facilitates to have smooth flow of communication in workplace so as to provide safe and appropriate environment for vulnerable adults (Pritchard, 2008). It also generate positive attitude among them so that they can respond for abuse and harm. It also boost morale of nursing staff thereby they can contribute their best to achieve short as well as long term objectives of care home. It also facilitates to diversify financial risk which assist firm to reduce expenses and increase rate of return. 4.1 Supporting participation of vulnerable adults in an review of system and procedures The participation of vulnerable adults is imperative to reviews system and procedure. It assists them to motivate and generate positive attitude among them so as to respond abuse and harm. Here, care home can take feedback from affected people regarding existing policies and procedure for providing them safe environment (Peate, 2010). Further, management of care home can also ensures participation of them in meeting and listening their problems as well as ideas regarding particular topic. It facilitates to make necessary changes which helps corporation to provide good quality of services to users. They can also have personal discussion with vulnerable adults where they feel free to discuss their doubts and confusions in relation to system and procedure (Bergeron, 2001). Toll Free No. +44 203 8681 670 Mail Us: help@assignmentdesk.co.uk Assignment desk provides assignment help from professional UK writers.
4.2 Evaluating effectiveness of system and procedure In order to evaluate effectiveness of system and procedure of care home, management takes feedback from nursing staff as well as vulnerable adults (Ellaway and et.al., 2012). They use structural policy to assess its effectiveness by recoding performance of carers and its impact on affected people. It facilitates to provide information regarding quality of services offer to vulnerable adults. It ensures best care of affected people and makes them feel free with higher level of confidence which in result fulfillment of long as well as short term objectives of care home. After reviewing overall performance, organization gives feedback to nursing staff so as to enhance their knowledge (Choi, 2000). 4.3 Challenges in effective practice in the promotion of the safeguarding of vulnerable adults There are several ways thereby care home can bring improvement in ineffective practices. Here, management of care home provides training to staff members by making them clear about requirement of changes in existing workplace (Hong, 2004). It facilitates to provide good quality of services to vulnerable adults. For example, company can approach to professional bodies which can influence behaviors of nursing staff and provide them learning. It enables them to perform better and cater requirement of affected persons in an effective way. Moreover, time to time staff meetings and providing person centered care also assist to face challenges of ineffective practices (Mackay and et. al., 2012). For example, ineffective behavior of nursing staff can be improved by making them understand about its impact on their own performance. 4.4 Recommend proposal for improvement in systems and procedure In order to provide safe and appropriate environment for vulnerable adults, management of care home should review performance nursing staff on right time. They should be strictly informed about taking care of affected people so as to make them able to respond for abuses or harm (Wild and et. al., 2012). Further, corporation should have access to effective sources of Toll Free No. +44 203 8681 670 Mail Us: help@assignmentdesk.co.uk Assignment desk provides assignment help from professional UK writers.
finance which enables to them to have highly equipped technology which facilitate to provide good quality of services. Moreover, there should be free flow of information from lower to upper management so that care home can coordinate among all departments in an effective way.
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CONCLUSION From the report it can be concluded that several system and procedure assist management of company to take best care of vulnerable adults so that they can respond abuses and harms. It can also be said that involvement of nursing staff as well as affected people should be there for implement of polices so as to ensure overall growth and expansion of care home.
REFERENCES ●
Anderson, E. T., and McFarlane, J., 2010. Community As Partner: Theory and Practice in Nursing. Lippincott Williams & Wilkins.
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Andy Mantell, Terry Scragg, 2011. Safeguarding Adults in Social Work. SAGE.
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Bergeron, R., 2001. An Elder Abuse Case Study: Caregiver Stress or Domestic Violence? You Decide. Journal of Gerontological Social Work.
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Choi, N., 2000. Elder Abuse, Neglect and Exploitation. Journal of Gerontological Social Work.
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Ellaway, A., and et.al., 2012. The socio-spatial distribution of alcohol outlets in Glasgow City. Health & Place.
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