AHD 2013 Annual edition

Australian

Hospitality

2013

directory

www.hospitalitydirectory.com.au Showcasing Australia’s Leading Suppliers

11th Annual Edition

Vol 11 Issue 1

Our commitment to quality goes beyond super HOSTPLUS is not only recognised as a quality super fund. For over 24 years, we’ve also been recognised as an innovative industry partner helping members and employers alike. Take our member financial literacy program for instance, developed with Scott Pape, the Barefoot Investor. Or our nationwide employer support services that help businesses get back to what they do best – delivering a quality service to their customers. And a quality super solution for their employees. Find out more at choosehostplus.com.au or call 1300 HOSTPLUS (1300 467 875).

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The information in this document is general in nature and does not consider any of your objectives, financial situation or needs. Before acting on this information, you should consider obtaining advice from a licensed financial adviser and consider the appropriateness of this information, having regard to your particular investment needs, objectives and financial situation. You should obtain a copy of the HOSTPLUS Product Disclosure Statement and consider the information contained in the Statement before making any decision about whether to acquire an interest in HOSTPLUS. Issued by Host-Plus Pty Limited ABN 79 008 634 704, AFSL No. 244392, RSEL No. L0000093, HOSTPLUS Superannuation Fund ABN 68 657 495 890, RSE No. R1000054. For further information on Chant West ratings visit http://hostplus.com.au/info/chant-west-disclaimer THEDMGROUP HOST7085/AHD

Contents

Contents NESPRESSO IFC-1

Bezzera Australia Coffee Machines

24-25

SSM International

56-57

HOSTPLUS 2

Tork Australasian

26-27

Kurrajong Kitchen

58

Moffat Pty Limited

4

Chanrol Pty Ltd

28

Oppenheimer 58

GCIT: Gold Coast Institute of TAFE

5

Baker Refrigeration

29

Peerless Foods

59

Coffee Works Express

30

McCain Foods

60

Royal Chinaware Pty Ltd

30

Brita Water Systems Professional

Quirks Australia

31

Campbells Wholesale

Empourium 64-65

Education & Management Pages 6 - 9 North Coast TAFE Quality Hospitality International Microtrade Point of Sale (M-PO$)

Amenities Australia

32

6

SKOPE Refrigeration

32

6

Brita Water Systems Professional

33

Mitcham Trading

34

Brice Australia Pty Ltd

35

Pages 66 - 69

HIT Equipment International Pty Ltd

35

HOSTPLUS 66

8-9

Entertainment

Food & Beverage

Pages 10 - 13 APRA|AMCOS 10 PPCA - Phonographic Performance Company of Aust.

12

Australasian Gaming Expo

13

Pages 36 - 65 Nestlè Professional

36

Balfours Bakery Pty Ltd

37

Kellogg (Aust.) Pty Ltd

Equipment & Supplies Pages 14 - 35 Peter McInnes Pty Ltd

14

38-39

Australian Made Campaign (The)

69

Transport Pages 70 - 75

42-43

Hyundai iLoad

44-45

Volkswagen 74-75

Kikkoman Australia Pty Ltd

46-47

18-19

Mission Foods

50

NESPRESSO 20

Simon George & Sons

51

Empire Trade Group Pty Ltd

Winestate Magazine

52-53

Harbottle On-Premise

54-55

Products & Services Directory

76-101

Brand Names & Supplier Index

102-103

www.hospitalitydirectory.com.au

69

Passage Foods

Fraser & Hughes

Advertisers Index

68

Bartercard Australia

Fonterra Foodservices

Lion 48-49

21

Australasian Gaming Expo

Renault Australia

16-17

22-23

Professional Services

Sanitarium 40-41

Moffat Pty Limited

UNOX AUSTRALIA Pty Ltd

61 62-63

70 72-73

104

Australian Hospitality Directory 2013

3

Advanced Closed System Eco Cooking Disappearing Door CONVOclean Anti-Bacterial Handle Advanced Service Diagnostics Broad Range of Ovens

Perfect has never been this easy.

Our goal is to make life in the kitchen easy. Everyday more and more chefs are choosing Convotherm combi-steamers. As a modern alternative to conventional cookers, woks and boilers, this technology saves time, energy and raw materials. Convotherm consistently delivers perfect results.

moffat.com.au Free Phone1800 023 953 MOFFAT 1321 2/13

Moffat Pty Ltd 740 Springvale Rd, Mulgrave, Victoria 3170 Victoria/Tasmania Ph 03-9518 3888 Fax 03-9518 3833 vsales@moffat.com.au New South Wales Ph 02-8833 4111 nswsales@moffat.com.au South Australia Ph 03-9518 3888 vsales@moffat.com.au Queensland Ph 07-3630 8600 qldsales@moffat.com.au Western Australia Ph 08-9202 6820 bgarcia@moffat.com.au

Dear Hospitality Industry Colleague, Welcome to the 12th annual publication of the Australian Hospitality Directory - Australia’s only printed suppliers’ guide and the original and absolute leader in the industry. This directory reaches many thousands of key decision makers in the food, beverage and accommodation sectors nationwide including restaurants, cafes, caterers, hotels, motels, bars, pubs and clubs.

Our website hospitalitydirectory.com.au is continually evolving as we constantly update supplier’s information and upload the latest industry, product and event news as it happens.

Our weekly hospitality e-news broadcast is loaded with the latest supplier and industry news and reaches over 10,000 subscribers and attracts new subscribers daily.

We are very excited to announce that in the coming months we will be launching our ‘Hospitality Product Showcase’ app, an online interactive publication for tablets, providing readers with the latest products as well as OH&S / Workplace Safety updates and product profiles that can be accessed at anytime from anywhere.

We hope you enjoy this edition and kindly request that you let advertisers know that you saw them in the Australian Hospitality Directory as it’s with their support and participation that we exist.

Yours sincerely,

Alan Hyman Managing Director Associated Media Group Pty Ltd

Published By Associated Media Group Pty Ltd Level 1, 174 Willoughby Road St Leonards NSW 2065 telephone: 02 9437 5155 | fax: 02 9436 0215 www.hospitalitydirectory.com.au Advertising For advertising in the next issue telephone: 02 9437 5155 email: alan@amgroup.net.au Production and design Associated Media Group Pty Ltd We kindly ask all readers to notify the advertisers that you saw their advertisement in Australian Hospitality Directory 2013, as it is only by their willing participation that this publication is available to you. We recommend that you use the advertisers wherever possible.

Publishing, advertising and production of th CILTA AWARDS

by Associated Media Group: telephone: 02 9 Disclaimer Readers are advised that Australian Hospitality Directory 2013 and Associated Media Group (AMG) cannot be held responsible for the accuracy of statements made in advertising and editorial, nor the quality of the goods or services advertised. Opinions expressed throughout the publication are the contributors own and do not necessarily reflect the views or policy of Australian Hospitality Directory 2013 or Associated Media Group. While every reasonable effort has been taken to ensure the accuracy of the information contained in this publication, Associated Media Group takes no responsibility for those relying on the information. Associated Media Group and Australian Hospitality Directory 2013 disclaims all responsibility for any loss or damage suffered by readers or third parties in connection with the information contained in this publication.

Warranty and Indemnity Advertisers and/or advertising agencies upon and by lodging material with Associated Media Group for publication or authorising or approving of the publication of any material indemnify the Australian Hospitality Directory 2013 and Associated Media Group, its servants and agents, against all liability claims or proceedings whatsoever arising from the publication and without limiting the generality of the foregoing to indemnify each of them in relation to defamation, slander of title, breach of copyright, infringement of trademarks or names of publication titles, unfair competition or trade practices, royalties or violation of rights or privacy regulations and that its publication will not give rise to any rights against or liabilities against Associated Media Group , its servants or agents and in particular, that nothing therein is capable of being misleading or deception or otherwise in breach of Part V of the Trade Practices Act 1974.

Want a

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9 IN 10 EMPLOYERS WOULD RECOMMEND GCIT TRAINING

CO-12-01117

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GCIT offers all your Hospitality training.

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Australian Hospitality Directory 2013

5

Higher qualifications – and better skills needed in growing hospitality sector

A

ccording to a national report, jobs in hospitality will increase, with many chef and management positions requiring higherlevel qualifications.

The report, by the Centre for the Economics of Education and Training Education, predicts national trends in labour and skills requirements in the service industries and highlights that there would be an extra 37,000 jobs in hospitality by 2015.

Director of the Tourism and Hospitality Faculty at North Coast TAFE, Geoff Baldry, says that the report also predicted that there would be an increase in qualifications requirement.

“For example, many chef and manager positions in restaurants, resorts and other hospitality venues are expected to have at least a diploma or higher,” says Mr Baldry.

“However, just getting a piece of paper at the end of a course will not cut it in the next five years – the quality of the learning experience will count for everything,” says Chefs and hospitality managers will require a diploma-level qualification Mr Baldry. in the future

Are your recruits job ready?

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Q

Train your staff with North Coast TAFE North Coast TAFE can help your business to build great staff – we offer accredited qualifications and strong practical skills to ensure your staff receive quality learning that meets industry needs. We work closely with the Tourism and Hospitality industry to ensure our courses are up-to-date and relevant to today’s work environment.

North Coast TAFE can provide you with customised training packages that are within our wide range of short commercial courses in the areas below: • Travel and tourism • Hospitality management, food and beverage • Commercial cookery • Kitchen operations • Events management • Aviation • Holiday Parks and Resorts

northcoast.tafensw.edu.au

uality Hospitality International prides itself on delivering high quality interactive hospitality short courses. Our RSA, RSG and Food Handlers courses are made to engage and interact with the student to keep them interested and to help them learn.

QHI is accredited by the following state liquor departments: • Office of Liquor and Gaming Regulation Queensland • Office of Liquor Gaming and Racing NSW • Justice Department Victoria

• Department of Racing Gaming and Liquor Western Australia • Office of the Liquor and gambling Commissioner South Australia • Racing Gaming and Licensing Northern Territory • Food Authority NSW Registered with the Australian Skills Quality Authority registered training organisation number 21907. QHI was audited by ASQA in September 2012 and was found to be 100% compliant. QHI has delivered over 30,000 online courses since 2005.

Pages 6-9

Education & Management Systems

Entertainment

Music in your business – it really matters, to your customers, to the economy

O

ver AUD$93 billion of economic activity was generated by copyright-based industries in Australia in the past financial year, surpassing that of retail, whole sale trade and construction. This is the key finding of research conducted by PwC on the economic value of intellectual property in Australia.

Commissioned by the Australian Copyright Council, the PwC report found that copyright-based industries such as music, publishing and film, contribute significantly to the Australian economy.

In addition to the $93 billion worth of domestic economic activity, copyrightbased industries accounted for AUD$7 billion in exports and employed almost one million people within Australia.

The findings may not come as a big surprise to key sectors of the hospitality industry who have long been supporters

10

Australian Hospitality Directory 2013

of a healthy Australian live music scene.

Performing gigs in pubs, clubs, restaurants and cafes has been a critical stepping stone for many of our home-grown artists. They need the history of successful live performance opportunities at home so they can make it in export markets abroad.

In fact, the value of live music to our domestic economy was confirmed by the 2011 Ernst & Young study which found that venue-based live music contributes AUD$1.2 billion to the Australian economy and brings 41 million patrons into live music venues throughout the country.

Approximately 328,000 live performances took place across nearly 4000 live venues across Australia in 2009/10.

APRA|AMCOS has long been an advocate for the live music scene and the artists and venues that give it life.

It’s heartening to note that despite the Global Financial Crisis and the challenges posed for music creators by the move from physical to digital distribution of copyrighted-material, the economic contribution intellectual property makes to the Australian economy remains relatively high compared to other industries.

These reports confirm that the value of music and other copyright-based industries extends far beyond the immediate benefit of a song, a film or a book.

By playing background music for punters or providing venues for local artists to perform, the hospitality industry contributes directly to the economy and to the market for their business.

Music in your business: it’s good for the economy and an investment in your business.

www.hospitalitydirectory.com.au

Pages 10-13

Entertainment

Entertainment

Tunes and Melodies that Sell Schooners and Bubbly

By Charles S. Areni Professor of Marketing, University of Sydney

T

he type of the music played in a hotel or pub influences customers’ perceptions of that establishment.

Music answers questions like “How old are the other customers? How up market is it? Is it a good place to take my girlfriend, or is it the kind of place to watch some footy with my mates?” And these perceptions will influence where customers go and what they order when they get there.

For example, the “mates versus girlfriend” question is easily answered by whether an establishment plays Jet’s “Are You Gonna Be My Girl?” or Delta Goodrem’s “Almost Here”. If it’s the former, a round of schooners is the way to go, but if it’s the latter, maybe two glasses of bubbly would be more appropriate. Most managers know this. It’s common sense as they say.

In addition to the format or genre of the

music, the year a song was released says a lot about the age of the typical customer. It turns out that most people form definitive, life-long preferences for music that was popular when they were young adults. So if you hear AC/DC’s “Highway to Hell” there’s a good bet that the pub is frequented by aging Baby Boomers now in their 50s.

The “up market versus down market” question may have important ramifications for your bottom line. Customers in up market environments tend to buy premium brands, which usually mean higher profit margins. One study found that simply changing from a “Top 40” format to a “light classical” format increased dollar sales by a whopping 341 per cent! Customers didn’t drink more – volume sales were largely unaffected – but they bought more expensive wines.

Playing the right genre of music has a certain intuition behind it, but not so with tempo, because tempo often influences behaviour without people being aware of it. Music tempo affects the speed at which people drink, literally the number of times they bring the glass to their mouth per minute. Play faster music and patrons will drink more quickly, increasing dollar and volume sales.

Music can also play a role in reducing or eliminating antisocial behaviour. Pub managers believe that heavy metal music encourages aggressive, sometimes violent behaviour. But when it’s time to cool things down a bit, a slow ballad like the Beatles’ “Let It Be” has a sedating effect on customers. It’s a good way to keep a brawl from breaking out when somebody’s footy team has just lost the Grand Final.

DO YOU PLAY RECORDED MUSIC IN YOUR BUSINESS? Smart business operators know that playing the right type of music, in the right environment, is vital to giving customers the very best experience possible.

But did you know that without an appropriate licence you could also be infringing copyright?

PPCA is the leading provider of copyright licences which enable you to play almost all recordings commercially released in Australia, leaving you to freely and legally use recorded music to drive your business.

Real Music • Real Artists • Real Impact 12

Australian Hospitality Directory 2013

www.ppca.com.au

www.hospitalitydirectory.com.au

Mix power, passion and

performance

INTRODUCING OUR HARDEST WORKING KITCHENAID COMMERCIAL MIXER YET We know you work hard – that’s why you deserve state-of-the-art equipment that produces exceptional results, every time. Whether you’re creating the most delicate of pastries or kneading the heaviest of doughs, the 6.9L Commercial Bowl Lift Stand Mixer has the power and stability to take on any task with ease. Designed specifically for professional chefs who demand perfection, this versatile machine will become the most reliable member of your kitchen team.

PREMIUM PERfORMANCE, EXCEPTIONAL RESULTS, LEGENDARY KITCHENAID qUALITY.

Available at quality commercial kitchenware stores.

View the entire KitchenAid Commercial Collection at kitchenaid.com.au Overseas model shown. ® Registered trademark. The shape of the stand mixer is a registered trademark of KitchenAid U.S.A. © 2013. All rights reserved.

Pages 14-35

Equipment & Supplies

Equipment & Supplies

Sometimes, looks do matter

Y

our food makes a statement. Why shouldn’t your kitchen?

Until recently, the design of heavy-duty, commercial kitchens has focused largely on performance; on providing the ultimate convenience and functionality, and being modular enough to suit the specific needs of every kitchen.

While aesthetics have always been a priority, most manufacturers have typically played it safe - opting for neutral, practical and industrial designs that blend seamlessly into any restaurant environment.

Now, Moffat has changed the rules of heavy-duty kitchen design forever - with their remarkable new Waldorf Bold range.

This high performing offering has all the equipment, power and innovation you would expect from Moffat - but with a sleek, new aesthetic twist.

Designed for innovative chefs who want their kitchen to look the part, the Waldorf Bold range is available in three

16

Australian Hospitality Directory 2013

striking colours: deep burgundy, chilli red and dramatic black. From every angle, the lines are sleek, seductive and sophisticated - right down to the custom plinth mounting. An impervious enamel surface has been applied to all non-functioning stainless steel pieces, to give the overall solution a refined edge without imposing on usability.

Importantly, despite its supermodel looks, the appeal of Waldorf Bold is anything but superficial. This new range also impresses in terms of functionality, and enhances the Waldorf 800 Series’ highly regarded speed, power and efficiency.

According to Michael Lillico, Moffat’s General Manager of Sales and Marketing, this daring new range is all about bringing colour and fun back into the kitchen.

“It’s about restaurateurs and business people being able to make a choice about how they want their business to be seen.

This release is all about choice. Moffat gives operators the ability to tailor and personalise their commercial kitchen, so they can have a design that represents their business”, he says.

“Offering Waldorf Bold should give more reason for restaurateurs to bring the Moffat cooking equipment to the front of house”, he adds.

Indeed, with many contemporary restaurants opting for an open-plan layout where the kitchen is literally on display, Waldorf Bold enables restaurateurs to showcase their kitchen with true confidence, and actively involve customers in the entire food experience.

So if your kitchen needs to attract and enthral - as well as perform - why not make a bold choice?

Visit www.moffat.com.au for more information, or call 1800 023 953 to speak to a sales representative who can identify a solution that’s right for your business. www.hospitalitydirectory.com.au

Striking design, powerful performance.

Waldorf Bold delivers a new aesthetic approach enhancing the Waldorf 800 Series’ widely appreciated speed, power and efficiency.

When your kitchen needs to attract and enthrall, this range is sleek, seductive and sophisticated right down to the custom plinth mounting. And, while we started with a dramatic black vitreous enamel finish, Waldorf Bold is also available in burgundy and chilli red.

So get in touch and get ready to make a bold impression.

For further information on the creative possibilities of Waldorf Bold contact www.moffat.com.au or phone 1800 023 953.

moffat.com.au Free Phone1800 023 953 MOFFAT 1321 2/13

Moffat Pty Ltd 740 Springvale Rd, Mulgrave, Victoria 3170 Victoria/Tasmania Ph 03-9518 3888 Fax 03-9518 3833 vsales@moffat.com.au New South Wales Ph 02-8833 4111 nswsales@moffat.com.au South Australia Ph 03-9518 3888 vsales@moffat.com.au Queensland Ph 07-3630 8600 qldsales@moffat.com.au Western Australia Ph 08-9202 6820 bgarcia@moffat.com.au

Equipment & Supplies

F

or over 80 years Fraser and Hughes has been servicing the hospitality industry supplying chefs, apprentices and wait staff with premium uniforms and professional equipment. With one of the longest legacies within the hospitality industry, Fraser and Hughes remains family owned, with the 5th generation now ensuring that the tradition of friendly and helpful service and quality products lives on.

Since 1927, F&H have been the first port of call for butchers, chefs and Front of House Staff for all their uniforms needs, including design and manufacturing. Unlike many others in the industry, F&H prides itself on keeping production and design on home soil in order to maintain and protect the quality, durability and reputation associated with their Uniforms, forgoing the push for merely profit-boosting off shore manufacturing.

Furthermore, F&H stands alone as the only Ethical Clothing Australia Accredited manufacturer of chef uniforms. Not only does this allow for the assurance of quality standards of production, but ensures that all those involved in the production process are receiving fair wages, working in decent conditions and operating in an environment which fosters human rights. F&H’s Managing Director, Stuart Dale, proudly notes, “not only are our F&H uniforms of a superior manufacturing standard but Australian workers and families are protected.”

Whilst the business may have years to its name, their designs are anything but tired and old; to their success it they are

18

Australian Hospitality Directory 2013

‘Since 1927, F&H have been the first port of call for butchers, chefs and Front of House Staff for all their uniforms needs’ innovative and contemporary. F&H has been leading the way in terms of modern advancements in the hospitality industry, notably sitting at the forefront for design.

Their motto “Australian Made for Australian Conditions” rings true and is evident

in their utilisation of quality Australian Made fabrics, high quality pure and blended fabrics, current design features, such as embroidered arm gussets and concealed buttons, and custom designs.

If you are looking for a crazy custom jacket or a unique and noticeable apron for your staff, these are the guys to see!

F&H also has one of the largest size ranges available anywhere in the hospitality industry; carrying sizes from Ladies size 6-24, Men’s XS-4XL and Unisex 77-182. The F&H commitment to you is that if it’s not in stock, they can make it for you!

Additionally, F&H not only leads the way in uniforms, but in their wide range of top-quality professional knives. (If you can find it at a $2 shop, you won’t find it with them). With an extensive range of leading Japanese brands, such as Kasumi, Shun, Ice Bear and Global, German made knives, such as Wusthof, Messermeister and FDick, and some old favourites like Sabatier Lion and Victorinox, there is a knife to suit all your desires – and your budget too!

Fraser and Hughes‘s wealth of knowledge, panache for service and quality of products is few and far between in this day and age. It combines the polite and helpful service of yester year with all the mod cons and products needed in the ever changing hospitality industry. Visit them in store at Darlinghurst, Parramatta or Ryde TAFE or check them out online at www.cooksshop.com.au Fraser and Hughes – Hospitality Uniforms, Professional Knives and Aprons. www.hospitalitydirectory.com.au

Australian & Ethically Made Hospitality Uniforms

Exclusive to Darlinghurst | Parramatta | Ryde TAFE (02) 9360 4760 | www.fraserandhughes.com.au

Aguila by Nespresso, combining traditional coffeemaking methods and cutting edge technology

B

uilding on the popularity of it’s inhome machines, Nespresso – the worldwide pioneer of premium portioned coffee – now offers a range of commercial products to meets the specific needs of business customers. Nespresso Business to Business Solutions are designed with the demands of the world’s foremost hotels and restaurants in mind.

Nespresso Business to Business Solutions are based on innovative designs and high-tech machines, offering a selection of eight Grand Crus coffees, and tailor-made services which integrate perfectly into the hospitality environment.

Nespresso commercial machines allow hotels, restaurants and caterers to offer their customers exceptional coffee without the need for a barista. The machines can also adapt to all space and venue configurations for quick, easy and consistent preparation of the highest quality coffees.

Last year, Nespresso released the Aguila to meet the increased demand for highest quality coffee from hoteliers and their clientele. Aguila combines Nespresso coffee expertise with technology from Swiss company Thermoplan AG, known for its advanced milk systems and leader in its field since 1974.

The Aguila machine combines the best of traditional coffee-making methods with the latest technological advances from Nespresso. It is designed specifically for high-volume establishments in mind. With 20

Australian Hospitality Directory 2013

four extraction heads and state of-theart milk frothing technology, the machine can deliver four high-quality coffees simultaneously in less than 20 seconds – all at the touch of a button. Its energy efficient technologies save up to 50% more energy than regular professional machines, automatically switching off after 30 minutes of inactivity.

Aguila is at the cutting edge of technology with an in-built SIM card that allows the machine to communicate directly with Nespresso Consumer

Relationship Centres. This function allows Nespresso to provide a higher service quality than ever before by addressing maintenance and service needs in a timely and proactive way. With its intuitive design, Aguila is simple to use, with push-button operation meaning almost anyone can operate the machine with minimal training.

Whether a hotel, café or restaurant is looking for a coffee machine, Nespresso offers a solution to meet each individual business requirement. Nespresso offers a complete range of dedicated services for businesses, including supplies, maintenance and technical assistance.

For the complete experience, Nespresso can also provide accessories for individual businesses – from porcelain and disposable cups, to storage solutions.

Internationally, over 650 star-rated chefs have selected Nespresso as their preferred coffee partner. In Australia, some of the most premium hotel establishments – including Park Hyatt Sydney, Park Hyatt Melbourne and Crown Melbourne – choose to serve Nespresso coffees prepared on the Aguila as part of their exclusive offering to their customers.

For more information about Nespresso Business Solutions, please call 1800 182 206 or visit www.nespresso.com/pro

www.hospitalitydirectory.com.au

‘A CHEFS PLAYGROUND’ Empire Trade Group is a powerhouse team of trained professionals that is sweeping the hospitality industry with our one stop shop facilities available.

Catering Equipment Commercial Refrigeration Air Conditioning Stainless Steel Fabrication Shop fit outs Cool/Freezer Rooms Food Factories Not only can we supply you with all major brands but we can also install them for you with our in-house team, saving you time and money.

Sales | Service | Installation

P (02) 9556 1400 F (02) 9556 1101 M 0488 EMP IRE info@empiretradegroup.com.au www.empiretradegroup.com.au

Not a company like many we’ve seen.

A true Ally on your side!

“Contributing to the Quality, to the Competitiveness and

to the Simplification of our customers’ cooking process” This is the UNOX Mission, this is what drives our business everyday! > Impeccable cooking process > Highest levels of reliability > Innovative and avant-garde design The UNOX sales force is a truly supportive team!

Quality has progressed!

“Combining the cooking and baking performance you need with the technology and functionality you want! ” Discover the new E Series ChefTop™ and BakerTop™ ovens!

> Most advanced UNOX applied technologies > Innovative, comprehensive and surprisingly versatile ovens > Unrivalled reliability

Contact UNOX Australia for further details and for an

Individual Cooking Experience

UNOX Australia Pty Ltd 5B 100 New St, Ringwood 3134, Victoria

PH: 03 9876 0803 - FAX: 03 9876 8270

info@unoxaustralia.com.au

www.unoxaustralia.com.au

Not a company like many we’ve seen.

A true Ally on your side!

Quality has progressed!

“Combining the cooking and baking performance you

need with the technology and functionality you want! ” Discover the new E Series ChefTop™ and BakerTop™ ovens!

> Most advanced UNOX applied technologies > Innovative, comprehensive and surprisingly versatile ovens > Unrivalled reliability

Contact UNOX Australia for further details and for an

Wayne Viles - General Manager Ph: 0400 404 503 Lewis Farrell - Active Marketing Chef QLD Ph: 0400 404 467 Sean Cunnington - Active Marketing Chef NSW Ph: 0400 404 362 Zach Viles - Active Marketing Chef VIC Ph: 0409 414 381 Adam Pereira - Active Marketing Chef WA Ph: 0417 944 217

UNOX Australia Pty Ltd 5B 100 New St, Ringwood 3134, Victoria

PH: 03 9876 0803 - FAX: 03 9876 8270

info@unoxaustralia.com.au

www.unoxaustralia.com.au

Equipment & Supplies

Coffee ... The Long & Short of it

F

or a 100 years just on the outskirts of Milan, the family owned business of Bezzera have been producing some of the industry’s finest coffee machines. Being focussed 100% on the coffee industry, combined with their family name on every machine they produce, the quality of the materials and components that go into their equipment is of the utmost importance. This is also their way of honouring their family heritage which dates back to when Luigi Bezzera invented the first handle coffee machine back in 1901.

Coffee has certainly come a very long way since the days when all espresso was made using a stovetop device. We often wonder what new developments we will see in regards to espresso coffee over the coming decades.

24

Australian Hospitality Directory 2013

Coffee Machine Technology Evolution With the advancements made in electronic technology over the past couple of decades, we have seen a continual progression in applying it to espresso coffee machines. Starting with mercury switches back 20+ years ago, we now see many commercial machines utilising digital technology to control temperature, pressure and most other areas of the extraction process. This has provided coffee connoisseurs with a simple user interface to control variables that previously could only be adjusted by a coffee machine technician getting under the hood.

Heat Exchanger Vs Double Boiler There is much discussion regarding double boiler machines and greater temperature stability during extraction. While

initially this might seem like a essential attribute, it is often not understood that heat exchanger machines can typically control extraction temperature within half a degree, which is more than enough for the perfect extraction. The other thing that is also not often considered is the additional running costs and higher maintenance costs associated with having an additional boiler and the associated element, piping and controls. Greater temperature stability is now being achieved from heat exchanger machines through the use of digitally controlled heating of the extraction heads further negating the marginal benefits from double boiler machines.

Money Where Their Mouth Is ...

Many companies claim to have the “best” quality or “most reliable” ..... Bezzera coffee machines on the other hand are backed up with written guarantees that are exclusive in the Australian marketplace. Key to these guarantees is their guaranteed minimum trade-in of 50% in 5 years and guaranteed spare parts availability in Australia. www.hospitalitydirectory.com.au

Is Your CoямАee Made on a Bezzera??

EXCLUSIVE CONNECTION TO OVER 100 YEARS OF REFINING THE TASTE OF ITALIAN ESPRESSO

1300 550 927 bezzeracoffeemachines.com.au

Equipment & Supplies

Tork Xpressnap proves to be a big winner at Crown Casino

C

rown is famous for doing everything on a grand scale. The casino is the largest in Australia, the fireballs are the highest in the world and the 300 plus -seat, 24-hour staff restaurant caters for one of the biggest single-site workforces in Melbourne.

Every day over 4,000 meals are served to employees looking for a quick bite on their break. Such a high volume, high demand restaurant requires products and equipment that can stand up to the test and Tork® Xpressnap® has passed with flying colours.

The Crown staff restaurant had been using other napkins but was experiencing a lot of wastage. “Every time a person took a napkin more would fall out and no-one wanted to touch them so they would be left as litter,” explains staff restaurant Operations Manager, Sreekanth Sarikonda. “And the napkins took a lot of time to refill,” he adds. So he decided to trial the Tork Xpressnap Stand dispenser.

“Straight away we started seeing savings as people only take one napkin at a time and others don’t fall out. Plus they are so much quicker to refill,” Sreekanth says.”

It used to take forever to restock the napkins and now it takes seconds. We have minimal floor staff so that means they are free to attend to all the other jobs and it is so much more efficient,” Sreekanth explains.

Efficiency isn’t the only feature of Tork Xpressnap that Sreekanth appreciates. “The dispensers look good and the ecolabel and recycled fibres mean we are being environmentally responsible, which is a driver all throughout Crown Casino,” says Sreekanth.

Sreekanth has been so pleased with Tork Xpressnap he recommended it to the manager of one of the public food outlets at Crown. They have just started using the compact Tork Xpressnap Counter dispenser and are finding they look smart, are easy to fill and hygienic.

With such positive feedback and growing demand, you could say Tork Xpressnap is on a winning streak at Crown.

For more information visit www.tork. com.au/xpressnap.

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Australian Hospitality Directory 2013

www.hospitalitydirectory.com.au

Guaranteed to reduce napkin use*

Use 25% less napkins with Tork Xpressnap Tork® Xpressnap® napkin dispensers ensure your customers take only one napkin at a time reducing use and waste.

• High capacity, easy to load dispensers save time and reduce labour • Environmentally responsible refills – FSC® certified† or 100% recycled • Utilise AD-a-Glance interchangeable advertising panels to promote your business or weekly specials Trial Tork Xpressnap, call 1800 643 634 or visit tork.com.au/xpressnap

* When compared to your traditional napkin dispensers and single ply dispenser napkins. Actual results may vary. SCA guarantees at least a 25% reduction in napkin usage. Up to $250 money back guarantee. For full terms and conditions visit www.tork.com.au/xpressnapguarantee. † FSC® certified product available from May 2013 © January 2013 SCA Hygiene Australasia Pty Limited Tork® is a Registered Trademark of SCA iezziG529

Equipment & Supplies

C

hanrol, a family business, has been manufacturing Plastic Disposable Packaging in Sydney for over 30 years. Traditionally making Injection Moulded Take Away Food Containers for the Fast Food Industry, Chanrol has added, over the years, other product ranges which include Plates & Bowls, PP Cold Drink Cups, Wine Goblets & Tasters. In addition with our own tool making facilities we have provided many custom made PP Jobs for major food packers.

Many of our standard PP Take Away items are now available in Biodegradable versions through the addition of approved additives during manufacture.

Over recent years Chanrol has further expanded the product range through investment in China Manufactured products made exclusively for us plus stock generic products branded for us.

Our extensive import programme has allowed us to add product ranges such a PET Cold Drink Cups & Deli Containers, Tamper Evident PP Containers and

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Australian Hospitality Directory 2013

Buckets/Pails, Paper Food Pails, and importantly an extensive range of 100% Biodegradable Sugarcane Pulp Plates, Bowls, Platters & Hinged Clams, plus Biodegradable Knife, Fork & Dessert Spoons.

Our latest range of Fully Biodegradable “Corn Starch Based�

Carry Bags satisfy the stringent Australian AS4736 & ASTM6400

Standards for Compostable Plastics plus EN13432 for Europe.

Our range will continue to increase with emphasis on products that are environmentally friendly, readily recyclable, Biodegradable or Compostable. Because we Care!

Please visit our comprehensive web site www.chanrol.com for more information.

www.hospitalitydirectory.com.au

Equipment & Supplies

Manitowoc Ice wins the Overall Best In Class Award for the 12th consecutive year!

F

oodservice Equipment and Supplies Magazine (FE&S) has just announced that the prestigious Overall Best In Class Award for 2012 for Ice Makers has been won again by Manitowoc Ice, for the twelfth consecutive year.

Foodservice dealers, distributors, consultants and operators are surveyed each year and asked questions regarding customer service, product durability, brand recognition, and manufacturer integrity.

According to the magazine, this year’s Best In Class winner has done an exceptional job of demonstrating the reliability and adaptability of their products in the foodservice marketplace.

The Manitowoc Ice team is committed to providing products that not only satisfy customer needs but also add value to the

Manitowoc equipment investment by reducing costs, increasing energy efficiency, and providing innovative features that are unmatched within the industry.

“We are proud of our Best In Class recognition and remain committed to developing products that are dependable, energy and water efficient, and designed to meet the future needs of tomorrow’s fast-paced commercial kitchens”, said Mike Kachmer, president of Manitowoc Foodservice.

A J Baker & Sons Pty Ltd is the

exclusive Australian distributor of Manitowoc Ice Machines and has been selling Manitowoc Ice Machines since 1976. A J Baker & Sons Pty Ltd is a family owned company based in Perth Western Australia with branches in Bunbury, Brisbane, Sydney and Melbourne. The company has been involved in the commercial refrigeration industry in Australia since 1931 and has recently celebrated its 81st birthday. For more information on the range of Manitowoc Ice Machines please call 1800 423 626.

Ice Machines Specialty Showcases Supermarket

For more info call

1800

ICE MAN 423 626

www.ajbaker.com.au

Australian Distributor for

www.hospitalitydirectory.com.au

Manitowoc Ice Machines

Manitowoc Australian Hospitality Directory 2013

29

Australia’s leading supplier of commercial refrigeration and foodservice equipment.

ISA Slim

ISA Fos Inox

Hoshizaki Ice Machine

Skope Fridge & Freezer range

Elcold Chest Freezer

MISA Cool Room

Skope Underbench range

Large range of glass & dishwashers

For over 80 years, Quirks Australia has been providing a large range of foodservice, catering and refrigeration equipment (including cold rooms) to Australian hospitality businesses.

We offer a complete range of product solutions that meet the highest government and industry standards, including: • New and used “ex-rental” refrigeration equipment • Short and long term rental options • 24 hour, 7 day breakdown service • Planned programmed maintenance • Custom design and installation services

1800 804 627 www.quirksaustralia.com.au Refrigerant Trading Authorisation No. AU00833

Depend on SKOPE for the best in refrigeration

E

nsuring quality commercial refrigeration is specified into new projects or refurbishments will not only help to guarantee the foods freshness, flavour and quality, but also improve the kitchens productivity and energy efficiency.

Christchurch based SKOPE Refrigeration strives to lead the market in the provision of safe, energy efficient commercial refrigeration and foodservice solutions. Their on-going commitment to developing relationships with global food and beverage manufacturers ensures they exceed food safety requirements, which is of vital importance in today’s increasingly regulated food market.

SKOPE have recently partnered with two leading European producers giving them the sole distribution rights for the MISA range of modular polyurethane cool and freezer room systems as well as the rights for the IRINOX brand of Blast Chillers and Shock Freezers.

SKOPE’s new partnerships combined with its already extensive range of commercial refrigeration, and its ability to customise enables SKOPE to offer the right commercial refrigeration for any situation – whether this is food and beverage preparation, retail or the hospitality industry.

Is your coffee made with BRITA filtered water? ®

BRITA filters improve: ✔ Flavour ✔ Taste ✔ Crema ✔ Aroma ✔ Milk Frothing BRITA filters remove: ✔ Lead ✔ Copper ✔ Zinc ✔ Chlorine ✔ Heavy Metals

Upgrade to BRITA now to enjoy the full taste and aroma upgradenow@brita.com.au Call 1300 577 060

Trolley Covers

DuraCover

Covers are available for: Food Tray Trolleys, Tea Trolleys, Cassette Inserts, Bakers Trolleys, Medical Equipment, Cool Room Covers, Cook/Chill Process, Plate Racks & Pizza Racks.

• Custom made • Heavy duty vinyl • For transporting prepared meals

Fabric Cover • •

•

Custom made Breathable machine washable fabric Ideal for bakers, cool rooms, CSSD or just general purpose • Prevents ‘freezer burn’ in cool rooms and freezers

Thermal Cover • Custom made • Keeps contents at a constant temperature for up to five times as long as uncovered

Mitcham Trading Pty Ltd Ground Floor 95 Loughnan Road Ringwood Victoria 3134 Free Call: 1800 000 996 Phone: 03 9873 7277 Fax: 03 9873 7311 www.mitchamtrading.com.au E: info@mitchamtrading.com.au

of

A Wo rld

HIT Equipment International

S

ydney based we offer a huge range of cutlery and glass cleaning, drying and polishing machines imported directly from Europe.

By automating the time–consuming jobs of getting your cutlery and glasses spotless, dry and polished, this leaves your staff free to do what they do best: Serve your customers and make you money!

Dependable results: guaranteed.

Our cutlery and glass polishing machines never take unexpected time off. You don’t need to pay them double time and they give you consistent results every time.

An expensive luxury?

You may think that having an automated polishing and drying system would be an extravagance; that you already have the

all the necessary staff to cover it, but you’d be wrong!

Our customers agree that by automating these systems, the machines become an essential part of the back of house operation, leaving many wondering how they survived without them.

Our latest model: The TD 5000 The TD 5000 ‘Fill & Go’ hopper, enables your staff to simply fill the large top-mounted hopper and leave the machine to do the rest. Your cutlery comes out dry and polished. Now even your kitchen hand can polish your cutlery.

Visit the website, or even better, give our friendly staff a call today and see how kitchen equipment from HIT can save you time and money allowing your staff to get on with serving your customers and making you money.

m en p i u Eq

t Solutions

Creating Food & Beverage Solutions At Nestlé Professional, we’re dedicated to creating tailored food and beverage solutions that can help take your business to new heights. When you partner with Nestlé Professional, it’s not just a host of globally trusted brands that we bring to the table. It’s world-class support, inspiring and profitable new business ideas and unrivalled industry knowledge too.

Let us make more possible for your business.

Talk to Nestlé Professional today. Call 1800 20 30 50

www.nestleprofessional.com

Food & Beverage Pages 36-65

B

alfours is one of Australia’s oldest bakeries and a favourite for its authentic savouries and cakes. Balfours’ origins date back to 1853 when Margaret Balfour and John Calder began their famous baking business. While much has changed since then, our authentic products have stood the test of time.

Today Balfours’ traditional recipe pies, pasties and sausage rolls, donuts, muffins, buns and many other treats, are sold throughout a number of different channels nationally.

Balfours Bakery operates two bakery facilities one at Dudley Park, South Australia and the second at Milperra, New South Wales and have the facilities and capabilities to deliver a wide range of products to retailers and consumers Australia wide.

Balfours is committed to continuous new product development with all products made to a consistent standard from the quality ingredients by a team of qualified pastry chefs.

To find out more information visit balfours.com.au or call 1300 300 032.

the outside, outside, we we may may seem seemlike likejust justanother anotherfood foodcompany...but company...butononthetheinside inside ”On the lot more. more. More Morethan than110 110years yearsago ago started making healthy, nutritious we’re aa lot wewe started making healthy, nutritious foods and today today,we weare arethe thelargest largesthealth healthand andwellbeing wellbeing company that’s foods and company that’s stillstill 100% owned.

100% Australian Australian owned.

Good food should also be good for our environment.

That’s why we’re looking at ways of sourcing ingredients and making products locally to help minimise our impact on the environment and continue to support our Australian community.

It’s often said that Sanitarium changed Australia’s eating habits; we were the first to introduce healthy and We promoted innovative breakfast foods and soy foods. We plant-based eating before it became trendy, and offered wellbeing clinics in our cafes throughout Australia. In caring for the health and wellbeing of all Australians,

we have created great breakfast cereal foods, soymilks, soymilks, spreads and healthy vegetarian foods.We Welove loveusing using tasty vegetarian meals. natural, wholesome ingredients to offer wholesome ingredients to offer you the you bestthe of best of nature’s goodness and flavours.

Caring for the community is a core value of Sanitarium.

Whether it’s investing back into community events like programs the StartStart Breakfast ClubClub or the like Good the Good Breakfast or Sanitarium the Sanitarium Weet-Bix Kids TRYathlon TRYathlon or or offering offering aa free free health health and and nutritional advice service for all Australians – we’re here because we want to make a difference.”

Visit here because we want to make a difference. www.sanitarium.com.au for more information.

Visit www.sanitarium.com.au for more information.

Available at your Foodservice Distributor Available at your Foodservice Distributor

For more on on 02 02 4348 76757675 For more information informationcontact contactSanitarium SanitariumAway Awayfrom fromHome HomeDepartment Department 4348

Simple breakfast solutions Weet-Bix, Australia’s No.1 Breakfast Cereal Weet-Bix is naturally high in fibre, low in sugar and fat and has all the goodness of wholegrain wheat with a great malty taste. Weet-Bix provides eight essential vitamins & minerals including: B vitamins (Thiamin, Riboflavin and Niacin) for energy, Folate, Zinc, Iron, Magnesium, and Potassium. Containing 97% wholegrains, one serving of Weet-Bix (2 biscuits) provides over 60% of the suggested 48g daily target for wholegrains.*

Weet-Bix Individual Portion 60 x 30g individual soft packs (2 Weet-Bix Individual Portion 6 x 1.12kg Packets

• Single Serve • Hygienically sealed for freshness • Convenient *As recommended by the Grains Legumes Nutrition Council Ltd.

So Good Almond Milk (UHT)

So Good (UHT)

12 x 1 litre Cartons

12 x 1 litre Cartons

• Low in fat and saturated fat • Lactose, gluten, cholesterol and dairy free • No artificial colours, flavours or preservatives • Perfect for guilt free smoothies, or to add flavour to cooking

• So Good Regular, Lite & 99.9% Fat Free* are gluten free & high in protein • Low GI** So Good soy milks are delicious, high in calcium, high in protein and naturally lactose and cholesterol free. So make the move to So Good today.

So Good Rice (UHT) 12 x 1 litre Cartons • High in calcium • Naturally cholesterol free • Low in fat and saturated fat ^ • Lactose free and dairy free

biscuits)

So Good Barista (UHT) 12 x 1 litre Cartons • Easy frothing blend • Naturally cholesterol free • Lactose free • Gluten free *contains 0.1% total fat **Low GI foods have a GI below 55 ^ Contains <1% total fat

Also available: So Good Choc 1 litre, So Good Vanilla 1 litre, So Good Regular 3 x 250ml, So Good Lite 3 x 250ml, So Good Chocolate 3 x 250ml

Sanitarium Bulk Peanut Butter 2 kg Tubs • No artificial colours, flavours or preservatives • Peanut Butter makers for over 100 years • Made in Australia

100% Australian Owned

www.fonterrafoodservices.com.au

A trusted brand from Fonterra Foodservice

Back to Back.

You can’t get any more Perfect than that!

Defending champion Simon Best has won the Fonterra Global Pizza Challenge for a second time.

Pictured above with his mouth-watering, winning pizzas, Simon uses Perfect Italiano Shredded Mozzarella as the cheese topping on both.

“Perfect Italiano Shredded Mozzarella has the

ARMORY_FB15_AHD

flavour, consistency and performance I’ve always looked for in a pizza cheese. And the better the cheese, the better the pizza” says Simon.

So if you’re in the business of making pizza and want to win more customers and more repeat business, make the switch to Perfect Italiano.

Food & Beverage

The Perfect Pizza T he word ‘pizza’ – pronounced ‘pit tsa’, dates back to the first century AD however pizza as we know it, is thought to have been made in southern Italy during the 1600s. The early pizza making process was to press the bread dough flat with pork fat, a little garlic and coarse salt, then it was cooked in a woodfire oven. Later, the dough was softened by adding oil and then cooked with cheese, pepper, pork fat and basil leaves.

It wasn’t until tomatoes were imported to Italy from Peru, that they became part of the traditional pizza. They were cooked as a sauce with salt and basil, and by the 1800s this was typically used as a pizza topping. The cheese was a basic curd which then developed into what we now know as Mozzarella.

Some pizza facts The Antica Pizzeria Port’Alba of Naples, is said to have been the first true pizzeria, opening way back in 1830 (in a true symbol of Antica’s longevity, it is still in operation today).

One of the world’s most famous pizza’s, ‘The Margherita’, derived its name from a challenge issued by Italy’s King Umbero I and his wife Queen Margherita, to the www.hospitalitydirectory.com.au

Brandi Pizzeria of Naples in 1889. Legend has it that the queen instructed pizzaioli (pizza maker) Raffaele Esposito and his wife, to make three different pizzas from which she would choose her favourite. In the end the choice was easy, selecting the pizza that featured the three colours of the Italian flag – the red of tomato, the white of mozzarella and the green of basil.

The modern day pizzeria still works on the same principles that have been refined over those 100’s of years. Good quality flour, tomato, fresh herbs and the perfect cheese all cooked with the intense heat of a purpose built pizza oven. The jury is out on what is the best oven to use; gas, electric, wood fired or a combination of both, but rest assured that the most efficient way to cook many pizzas is with a conveyor style oven. The latest technology delivers the intense heat required to cook pizzas in as little as 3 to 4 minutes.

A new trend developing in modern pizza cooking methods is best described as “less is more”. This literally means less toppings and thinner bases which create a more desirable eating and dining experience. For “less is more” to work you need to consider ingredients that will deliver an intense flavor hit. Products such as

tomato sugo and a traditional stretched curd mozzarella are recommended, along with ingredients that can enhance the thin pizza base. In May 2012, pizza makers from around the world convened in Sydney to compete in the Fonterra Foodservice Global Pizza Challenge. Borrowing from the above theme, many of the pizza makers used white cheese as a replacement for the traditional tomato base. One of the most popular cheeses used was the Perfect Italiano Ricotta, ideal on its’ own or alternatively, flavored with other ingredients such as Perfect Italiano Parmesan to provide a more intense cheese flavor hit.

To consistently deliver a quality pizza, it is important to use ingredients that perform suitably in the intense heat of a pizza oven. When it comes to cheese, it is imperative you only consider products that perform well during cooking. You should look no further than the Perfect Italiano range of cheeses, as they are ideally suited for high heat cooking, in particular the Perfect Italiano Mozzarella which provides a perfectly golden blistered surface and great stretch. The Perfect Italiano Parmesan range (aged for a minimum of 18 months) provide a magnificent flavor hit and are the perfect accompaniment for pastas and soups or an ideal garnish for your gourmet pizza range. As is the beauty of pizza, the base is simply a blank canvass for you to add your individual style to.

Happy Cooking.

Australian Hospitality Directory 2013

43

Food & Beverage

A tasty solution to gluten concerns

I

t will come as no surprise to most chefs that the incidence of gluten intolerance is on the rise. Around 1% of Australians have coeliac disease, which means they are unable to digest gluten, and become very ill even from ingesting traces of it.

However there are more and more people who do not have coeliac disease, but nevertheless experience discomfort after eating foods containing gluten.

As Australia’s leading simmer sauce manufacturer, Passage Foods has made a commitment to ensuring all of its sauces are gluten free, providing an easy way to cater to the needs of this rapidly expanding consumer segment.

Importantly, Passage Foods has been able to do so without compromising on quality or flavour.

Specialists in the field generally divide gluten sensitive individuals into three categories – those suffering from coeliac disease (and up to 50% may be undiagnosed), those with wheat allergy, and those with gluten sensitivity, which is

44

Australian Hospitality Directory 2013

by far the largest group.

Broadly speaking, the term “glutensensitive” is used to classify people who have symptoms that subside when they stop eating gluten, but do not show inflammation on duodenal biopsy. Up to 130 different symptoms are associated with gluten sensitivity and virtually every tissue in the body can be affected.

Studies in USA and Australia are finding this sensitivity is affecting 5-7% of the population, and the rate is doubling every 20 years.

Chef and company founder Chris Doutre has worked tirelessly with specialist chefs in creating a range of truly authentic international cooking sauces using natural ingredients that are gluten free.

The range he created has been enormously popular in the retail sector and is now available for foodservice in convenient, 2.5 litre easy-grip jars that are perfect for the busy kitchen environment.

They also have excellent yields that allow businesses to easily and cost effectively add delicious world cuisines to

their menus.

“That’s because our sauces are full of quality, flavoursome ingredients without fillers and extenders,” says Chris Doutre.

“We hope you take the time to discover that not only do Passage Foods sauces taste great, they make great commercial sense as well.”

Experience the taste sensations from India, Sri Lanka and Morocco, as well as the exciting Noodle Partners range that includes Pad Thai, Mee Goreng, Singapore Noodles and Char Kway Teow.

“At Passage Foods we take great care to ensure all of our products remain true to traditional recipes,” adds Chris. “Our award-winning cooking sauces deliver unparalleled flavour and authenticity.”

The company has even had its products independently taste tested against other major brands with outstanding results.

“You don’t see artificial ingredients used in traditional recipes therefore you won’t see them in any of our products either.”

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f e h c e h t For wears t a h t s t a h y n a m Created by chefâ&#x20AC;&#x2122;s using authentic recipes, Passage Foods cooking sauces are delicious, easy-to-use and priced to make good commercial sense.

Introduce your customers to a world of flavour with mouth watering woktossed noodle dishes, Asian stir-frys, Indian currys and Moroccan tagines.

The perfect foodservice solution for the chef that wears many hats.

ALL NATURAL

GLUTEN FREE

For further information or to recieve a free sample please contact:

Jamie Chapman 0413 748 843 See the entire range at:

www.passagefoods.com

Find us on Facebook

Food & & Beverage beverages Food

It takes more than 300 years to make a Soy Sauce this good.

Kikkoman’s Spicy Vietnemese Chicken Salad

K

ikkoman have been brewing soy sauce the natural way for more than 300 years, upholding a tradition of excellence which has made it the world’s leading soy sauce supplier.

The secret of Kikkoman Soy Sauce’s superior flavour and quality lies in the fact that it’s made using the same time honoured natural brewing process, with only four ingredients that includes the highest quality soy beans and no chemicals or artificial additives.

Some soy sauces on the market are chemically made in a matter of days, using ingredients such as hydrolysed vegetable protein, corn syrup and artificial caramel colouring. This results in a harsh, chemical taste which can overpower the natural flavours of other foods and ingredients.

46 44Australian AustralianHospitality HospitalityDirectory Directory2013 2013

Umami - the fifth flavour Everyone is familiar with the four basic flavours of salty, sweet, sour and bitter.

But Umami is something more. For many centuries the Japanese have been familiar with this concept, which refers to the synergy of intricate, balanced flavours that is exemplified by Kikkoman Soy Sauce.

Now chefs of the western world are embracing umami by using Kikkoman Naturally Brewed Soy Sauce to season, marinade or to braise roasts, brush on fish, seafood or meat before or during grilling to enhance flavour.

Kikkoman Naturally Brewed Soy Sauce also complements stock based sauces and salad dressings, making it a must have in any professional kitchen. www.hospitalitydirectory.com.au www.hospitalitydirectory.com.au

Kikkoman seared scallops with bacon crumb

Let your foodâ&#x20AC;&#x2122;s flavour come out of its shell.

With professional applications that extend well beyond Asian cooking, Kikkoman Naturally Brewed Soy Sauce is the ideal season, marinade or base to enhance the flavour of any professional meal.

And because itâ&#x20AC;&#x2122;s naturally brewed for up to six months using only four ingredients that includes the highest quality soy beans and no chemicals or artificial additives, it has a superior flavour that chefs can rely on.

To check out the entire Kikkoman range and some fantastic foodservice recipes, visit www.kikkoman.com.au today.

Food & Beverage

The Craft and Philosophy of King Island Dairy Black Label

K

ing Island Black Label is the artisan range, made by hand under the tutelage of the Head Cheesemaker, Ueli Berger.

Created for those seeking a truly indulgent experience, each of these indulgent cheeses are handcrafted using traditional cheese making techniques.

Ueli and the cheesemaking team carefully select a unique mix of cultures, which are then blended with the rich King Island milk produced by cows that graze in lush pastures along the rugged coastline of King Island. Throughout the maturation process the King Island Dairy cheesemakers maintain a watchful eye, listening and responding to the varying development and characters of each wheel. Itâ&#x20AC;&#x2122;s this combination that creates the signature flavour that sets King Island 48

Australian Hospitality Directory 2013

selected by their expert cheesemakers, before leaving the island.

Available exclusively to specialty delicatessens, selected restaurants and five star hotels, King Island Black Label is only for the most discerning. It is focused on the finest King Island Dairy styles offering only five cheeses; Loorana Brie, Double Brie, Triple Cream Blue, Cloth Wrapped Cheddar and Black Wax Cheddar.

Black Label cheeses apart.

Throughout King Island Dairyâ&#x20AC;&#x2122;s growth and success over almost 100 years, the commitment to quality cheese making has remained paramount. The Black Label range is the most nurtured King Island dairy product available, with premium quality assured, as each batch is carefully

For more information on King Island Black Label please call King Island Dairy on 1800 000 570 or visit www.kingislanddairy.com.

www.hospitalitydirectory.com.au

The Royal Agricultural Society of NSW (RAS) Presidentâ&#x20AC;&#x2122;s Medal recognises outstanding achievement by Australiaâ&#x20AC;&#x2122;s food, wine and dairy producers. Established in 2006, these awards acknowledge the best of the best in the industry.

King Island Dairy Black Label Cloth Matured Cheddar In the finest tradition of English cheddar this is a firm, close textured cheese which, depending on its age, has a delicate to rich flavour. On the nose this cheddar gives earthy aromas. On the palate its distinct fruity notes are the signature of cheddar from King Island Dairy.

EXPERIENC

Call 1800 00 E THE TASTE TODA Y 0 570 to pla ce an order!

Foodservice Range

EM

C E RT IFIC A TIO

N

ST

ISO 2

For further information contact us on 1800 641 529 or visit:

SY

Mission Foods has become the supplier of choice with its specially developed Foodservice Range of flour tortillas and wraps, corn products, pizza bases and flatbreads such as naan, roti, pita pockets and souvlaki. This extensive range utilizes the highest quality ingredients to ensure a consistent superior and authentic taste for all occasions.

20

00

:2 0 0 5

A

t Simon George & Sons we are the fresh solution to the fruit and vegetable industry. We offer our customers the best value for premium produce. We have been supplying the hospitality industry for over 50 years.

Simon George & Sons services a diverse range of customers including hotels, restaurants, cruise ships and clubs.

Go to our website today to find more about what we can offer your business, including one of Australiaâ&#x20AC;&#x2122;s best online ordering systems.

07 3379 7700 simongeorge.com.au

B r i sba n e | S y d n e y | C a i r n s | Da r w i n | T o w n s v i l l e

the definitive

GUIDE

since 1978 TO WINE

WE TASTE 11,000 ANNUALLY SO YOU DON’T HAVE TO.

Winestate Magazine is Australasia’s pre-eminent wine, food and lifestyle publication.

www.winestate.com.au

Subscribe to Winestate and save – special hospitality guide offer - $40 for 6 issues PLUS our coffee-table format Annual issue FREE! Subscribers also receive free entry into Winestate public tastings held around Australia – come along and sample the wines you’ve read about!

Offer expires 30th June, 2013 - Australia Only.

Food & Beverage

F

or over 20 years Harbottle has been servicing the requirements of the on-premise trade from small independent cafés to award winning fine dining restaurants, clubs, hotels and National procurement groups. Over 8,000 on-premise customers nationally choose Harbottle to provide not only their full liquor requirements, but to truly add value to their own business.

At Harbottle we provide Australia’s on premise liquor trade with a complete solution for their total liquor requirements, with teams of dedicated on-premise specialists that offer a professional service and support to their customers.

The Harbottle name dates back to the late 1800’s when the first liquor licence in New South Wales was issues in the name of Harbottle Brown. Davids Holdings (now Metcash trading) purchased Harbottle Brown in the 1960’s, when it commenced its first venture into the liquor industry.

The need to establish a separate liquor division to specialise in servicing the onpremise market was realised in the early 1980’s with Australian Liquor Marketers (formerly A.G Campbell) a separate liquor division to Davids Holdings.

In the mid 1990’s, Harbottle Brown was re-established in Queensland, Victoria and New South Wales and following the purchase of David’s Holdings in 1998

by Metcash trading and the success of the model in the Eastern states, it was decided to Nationalise Harbottle.

Harbottle On-Premise (Cellarbrations On-Premise in QLD) now services over 8,000 Australian on premise venues, through eleven branches across all states

ALM and Smiths Snack Foods From August 2012 ALM and Harbottle

customers will be able to purchase all of Smith’s Snack lines through the ALM Central Warehouse network across Australia. Not only do we have the broadest liquor range in the country but we are now able to help our customers with growing their snack food sales as well.

Harbottle on Premise: A Division of Metcash Trading Ltd Customer services: 07 3489 3666: QLD Brisbane t: 07 3489 3666 Cairns t: 07 4041 6070 Townsville t: 07 4779 4022 NT Darwin t: 08 8922 5450 Alice Springs t: 08 8953 0266 VIC Melbourne t: 03 8368 6300

NSW Sydney t: 02 9741 7222 ACT t: 02 6239 4290 SA Adelaide t: 08 8152 8700 TAS Hobart t: 03 6274 4000 Launceston t: 03 6399 2033 WA Perth t: 08 9455 9000

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Australian Hospitality Directory 2013

www.hospitalitydirectory.com.au

Be a part

of

Australiaâ&#x20AC;&#x2122;s

leading

On-Premise

wholesale group today...

Web Portal ordering

Competitive pricing Regular promotions

No administration or finance fees

Business development

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service supported by ALM

Broadest national liquor range...

For more information Customer services T: (07) 3489 3666 u m.a Pages 60-63 harbottleonpremise.co

✓ Shelf stab le 2kg spou t pouches ✓ Revolutio nary 18 mon th shelf life ✓ No preser vatives, arti fi ci al colours or flavours ✓ Includes a recipe boo klet ✓ 9 sauce re cipes availa bl e ✓ Suitable for Vegetar ia n s ✓ 18-20 serv ings per pou ch ✓ No gum & no starch ✓ Cooked in Canola oil

lads

s & Sa es, Wrap andwich S r fo u t o c e flav rs ✓ Perfe ayonnais M n la e sa k a ic M ✓ 3 Ch Tikka oconut & Classic, C varieties re & Albaco ✓ 3 Tuna Yellowfin k s Chunc s, e Pouch d in 1kg ✓ Packe roducts p t a to e ✓ Ready ree & MSG F hes ✓ Gluten foil pouc ar open te s sy th a n E o ✓ 12 m able for ✓ Shelf st

✓ Provides a convenien t & easy way obtain the n to atural undi luted taste Garlic & Gin of ger ✓ 98% Pure natural spic e products ✓ 2kg reseal able spout po uches ✓ Washed, ch opped, blen ded & pack ✓ No preser ed fresh vatives, arti ficial colour ✓ Good sour s ce of Natur al Antioxidan ts

Distributed by SSM International 16 Nevilles Street, Underwood, Queensland.

Tel: 07 3299 2477 accounts@ssminternational.com.au

Food & Beverage

Foods Pacific – A Taste of India Tiffin Chicken: Simple, quick and ready to use.

Tiffin Chicken in Mayonnaise comes in 3 different flavours:• Tikka Masala Chicken in Mayonnaise.

• Coconut Chicken in Mayonnaise.

• Classic Chicken in Mayonnaise.

Tiffin Chicken is gluten free and retorted in easy open, shelf stable 1kg foil pouches which help maintain the texture of the chicken.

Just scoop out and spread the chicken and mayo on breads for sandwiches, wraps for making delicious rolls or simply for making a mouthwatering salad.

Tiffin Chicken is an ideal product for hotels, clubs, takeaways, restaurants, coffee shops, institutions, function centres and cafeterias.

Food Pacific: The Foods Pacific group of companies consists of Foods Pacific Ltd, Tripacific Marine, Pacific Feeds and Classic Foods.

Located in Fiji and covering several acres, Food Pacific boasts of one of the largest, quality assured cannery and food processing plants in the Pacific region.

Foods Pacific manufactures a wide variety of food products; Taste of India Authentic Simmer sauces, Dhal and Vegetarian Collection, Spice Perfection Natural Spices (garlic, ginger & chilli), 1kg Tiffin Chicken in a pouch, 1kg and 500g Tiffin Tuna.

Foods Pacific proudly supplies Australia, New Zealand, Canada and most of the Pacific Region with their wide variety of foodservice and retail products.

Taste of India: Authentic Quality and Taste The key to the success of the Taste of India products is quality and taste.

Made from completely natural and authentic ingredients the curry sauces reflect the generations of Indian chefs that have inspired these sauces. They are cooked in Omega 3 rice bran oil using traditional Indian recipes.

8 Authentic flavours:• Goan Prawn Curry • Bengal Fish Curry • Rogan josh • Tikka Masala • Vindaloo • Korma Curry Sauce • Mango Chicken Sauce • Butter Chicken Foods Pacific products contain no artificial substances or additives like gum, starch or acid stabilizers. All varients are gluten free.

All products are fully retorted (heated in their own packaging) to preserve the authentic quality and taste. This process gives the products an ambient shelf life of up to 18 months.

www.hospitalitydirectory.com.au

Spice Perfection: Washed, chopped and packed fresh.

The Spice Perfection ginger, garlic and bongo chilli products, unlike many other spice offerings, are 98 – 99% pure and gluten free.

The Spice Perfection ingredients, ginger, garlic and chilli, are washed, chopped, blended & packed fresh into resealable spout pouches.

The pouch packaging is beneficial as it helps to avoid cross contamination, breakages and makes them very easy to store.

As with the Taste of India range, the Spice Perfection spices contain no preservatives, flavour enhancers or colorants.

They also go through the retort process to make them shelf stable for 18 months.

Spice Perfection is available in 2kg pouches for foodservice and in 175g resealable pouches for the retail market.

Tiffin Tuna: Wild caught Southern Pacific Tuna.

Tiffin Tuna are delicious chunks of skipjack tuna.

It is dolphin safe and Tripacific Marine is committed to sustainability.

All our tuna is from approved hand line fishing vessels only.

Tiffin Tuna fillets are packed in 1kg and 500g foil pouches for the foodservice trade.

Our foil pouches offer a net weight of 1kg and 500g. No drainage required.

The product has a 24 month shelf life from manufacture. No tins to discard just a flat foil pouch.

SSM International.

16 Nevilles Street, Underwood Queensland 4119.

Phone (07) 32992477; Fax (07) 32992844.

Email:- orders@ssminternational.com.au Contacts: Gayle 0432 035 010; Peter 0417 319 373; Shabbir 0434 211 381; Justin 0421 501 691; Stacey 0415 075 555; Karen 0401 534 310.

Australian Hospitality Directory 2013

57

Leaders in Food Ingredients, Professional Equipment and Gelato

A

fter 138 years in business, Oppenheimer is now a modern and innovative organisation. Oppenheimer has grown from an international family owned business lead by Harry Oppenheimer, to an Australian owned and managed private business.

Emerging from an international family owned business, Oppenheimer today remains family owned however with a distinct Australian focus.

With operations in Australia, New Zealand, India and China and global alliances with some of the world’s most recognisable brands, Oppenheimer is now one of the industry leaders in providing innovative solutions for global food service operators.

Today, positioned for increasing growth, Oppenheimer still holds its history as paramount in the future direction of the company.

Under the leadership of Peter Corfield as Managing Director and Jignesh Shah as Executive Director, Oppenheimer is now a thriving and technologically advanced company priding itself on the ability to respond to its client’s businesses by providing innovative and adaptive solutions which is backed by an unbeaten commitment to services exceeding their expectations.

The Kurrajong Kitchen story is one of a couple of Aussie battlers with a great product making good

Chef’s Favourite Flatbreads Bread Sticks Lavosh and NEW Ancient Grains &

Stoneground Wheat CrustsTM

on

Contact us for ordering information Scan to view the new range

.au

Ph: +61 2 4577 3299 E: marketing@kurrajongkitchen.com.au

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Australian Hospitality Directory 2013

T

he owners of Kurrajong Kitchen, Ben & Karen Lebsanft, reflect on the day that changed their life. Having baked and served Lavosh in their restaurant since 1993, where their loyal patrons regularly asked to take some home, Ben & Karen say their business evolved.

After their restaurant patrons sought Lavosh for their own home entertaining, the couple started selling 30 packets a week to a high end distributor in Sydney. Still baking these in their restaurant by day, the ironing board would come out at the end of service and the large flatbread sheets would be placed into a cello bag along with their restaurant business card and the bag sealed with the iron.

Once a week they would make their trek from the small Kurrajong village into Sydney to sell their wares and collect their restaurant produce for the week ahead. With their small change from the Lavosh sales they would head to Chinatown before

beginning their long journey home.

Karen reflects, “Back in the 90’s, farmer’s markets were not part of everyday weekend and the web was not used as we know it today, so bringing a new product to market was approached differently”

An astute decision By 1997, while still running a catering business and a function centre, a decision to take a stand at Fine Food Sydney was a defining moment in the company’s history and is a key reason for why the company still operates today.

“It introduced us to our customer base and we met many chefs that loved the product so much,” says Karen. We have gained the respect of many chefs who honour the love, care & attention that remains baked in the products today. Being recognized as the benchmark brand of the industry is something we are proud of and looking forward to growing on. www.kurrajongkitchen.com.au www.hospitalitydirectory.com.au

Peerless Foods... the choice for premium fats and oils.

• Shallow / deep frying oils & oleos • Salad & all purpose culinary oils • Catering margarines • Bakery shortenings • Pastry / Cake margarines & shortenings

Contact Peerless Foods today for all your: Food Service • Industrial • Bakery • Retail • Export needs Phone: 03) 9214 7777 Fax: 03) 9318 2396 www.peerlessfoods.com.au

It’s easy to work to your advantage!

From paddock to plate, McCAIN gives you an advantage.

When you’re running a busy foodservice operation, you’ve got enough on your plate without having to worry about your fries.

great visual appeal on the plate and have higher potato solids content which means higher yield per kilo, giving you a greater profit per serve.

That’s why the McCAIN Foodservice Advantage really works for you. McCAIN’s wide range guarantees high quality fries and specialty potato products that are uniform in size and shape, are easy to cook, provide

And because McCAIN’s A-Grade Fries are made from the highest quality potatoes, not just any potatoes, your customers will be coming back for more. Now that’s the McCAIN Advantage.

Ah McCain… you’ve done it again!

For more information visit www.mccainfoodservice.com.au or contact our National Sales Office on 03 9514 4600 to speak to a McCAIN Sales Representative.

www.mccainfoodservice.com.au • www.mymccainfriesadvantage.com.au

Improve the flavour and aroma of your coffee with...

BRITA Water Filtration designed with coffee in mind BRITA filters improve: ✔ Flavour ✔ Taste ✔ Crema ✔ Aroma ✔ Milk Frothing BRITA filters remove: ✔ Lead ✔ Copper ✔ Zinc ✔ Chlorine ✔ Heavy Metals

Protect your investment!

Brita Water Filter Systems upgradenow@brita.com.au Call 1300 577 060

CATERING TO THE HOSPITALITY INDUSTRY No matter what business you’re in, Campbells has whatever you need from grocery to dairy, confectionery to frozen and a huge food service range, with all the leading brands.

In addition to the 12,000 sku range of retail FMCG products we have a range in excess of 6,000 Food service/ hospitality products to cater for your needs.

Our range covers Dry Goods, Equipment, Culinary Ingredients, Hot and Cold beverages, Wrapping and Packaging, Fast Foods, Cleaning Solutions, Confectionery and more!

FREE MEMBERSHIP Membership to Campbells is free and available to ABN holders. Our members will be sent regular communications full of great offers so you’ll soon see the savings stack up.

MORE WAYS TO SHOP AND PAY You can shop in-store, online, via our telesales team or fax/email your orders to us. We can have your orders ready and waiting for you, or we can deliver *. For ease of payment you can choose to pay by cash, EFTPOS or credit card*.

Credit accounts are also available to approved members. *fees may apply.

STOCK UP AND SAVE EVERY TIME YOU SHOP Campbells is part of Metcash Food and Grocery, Australia’s marketing and distribution leader in food and other FMCG. That, together with the fact we purchase our stock in such large volumes, gives us enormous buying power.

Our suppliers support us with great prices and we happily pass the savings on to you.

SAVE A PACKET WHEN BUYING IN BULK At Campbells we are prepared to negotiate a better deal for our members. So if you buy in bulk you’ll enjoy better prices.

MORE OF WHAT YOU’RE LOOKING FOR At Campbells, we are able to stock more of what you want in the quantities and range that you need. In fact, we believe we can provide the hospitality industry with an unrivaled offering in brands, depth of range, stock levels and with the added excellence in service, delivery and payment options.

Australia’s leading wholesale distributor in Foodservice and Fast Moving Consumer Goods

$50

Become a and get $50 New Member to spend in sto

re!

Simply mentio n Hospitality Dire that you saw this ad in the member and yoctory when you become a u’ll to spend in sto receive a $50 voucher re. new Value De Also available to pot members.

OFFER AVAILABL E UN TIL DECEMBER SUBJECT TO M 31ST 2013.

EMBERSHIP AN D PROMOTIONA TERMS & COND L ITIONS. GO TO WWW. CAMPB ELLS.COM.AU

WANT TO KNOW MORE? To find out about everything on offer or where your nearest Campbells branch is located, visit: www.campbells.com.au WA customers visit: www.cashandcarrywa.com.au Value Depot customers visit: valuedepot.com.au or call us on 1300 2 Order (67 337)

Weâ&#x20AC;&#x2122;ve raised the bar in wholesale liquor supply and service.

EMPOURIUM.COM.AU

NOW THE EASY AND COST EFFECTIVE WAY TO BUY LIQUOR FOR YOUR BUSINESS Why would you go anywhere else?

Whether you’re a bar, restaurant, café or club, Empourium offers exceptional value and service for all your beverage needs. Simply place your order online and we will deliver directly to your door – for less!

PREMIUM BRANDS FOR LESS Why pay more? Never pay retail again.

We stock leading brands for less, with significant savings across our entire range – granting you the opportunity to drive more profits through your beverage sales.

$100

OFF

YOUR FIRST ORDER. CHEERS! Our welcome gift to you is a $100 saving on your first order with us. It’s just the start of the exceptional value you’ll enjoy with us.

To redeem this offer, please visit

EMPOURIUM.COM.AU/AHD

TERMS AND CONDITIONS OF OFFER: Voucher is redeemable upon purchase of $1,000 of products in one transaction offering an additional $100 of customer choice of products for free. Offer is non-transferrable, cannot be used in conjunction with any other offer, exchanged for cash and or used towards postage costs. Each offer is redeemable once per account holder. Offer valid to 30 June 2013. Empourium reserve the right to terminate the offer at any time without notice. For a full list of terms and conditions please see our website.

Professional Services

Innovation at its best HOSTPLUS is not only recognised as a quality super fund. For 24 years, they’ve also been recognised as an innovative industry partner helping members and employers alike.

A

ligned with quality brands and respected leaders in the industries in which they specialise, across hospitality, tourism, recreation and sport, HOSTPLUS is proud of its heritage and quality service offering. Coupled with the launch of the award winning HOSTPLUS ‘Choose Quality’ campaign across Australia, featuring three industry leaders who have achieved recognition for quality in their respective fields, HOSTPLUS has been busy developing a state of the art, best practice website.

Launched early November 2011, the site includes a dedicated Employer Business Centre aimed at ensuring employer needs are immediately addressed. Think of it as an online concierge service, with everything from making online payments to downloading forms, right through to having questions answered via the Employer Help Centre – another service designed specifically to meet our employer groups’ needs.

HOSTPLUS understands that with competing priorities, the market’s need

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for responsive and timely information demands constant review. ‘The web is ever changing and improving; at HOSTPLUS we look to not only keep pace with ever changing complexities, but also to ensure through our innovation ethos we stay ahead of the market’. Our website does exactly that, says HOSTPLUS CEO David Elia. HOSTPLUS is always developing new and interesting ways to help members and employers alike to get the most from their super.

HOSTPLUS began in 1988 as the industry superannuation fund for the hospitality, tourism, recreation and sport industries.

Today, they have grown into one of the largest super funds in Australia with one million members, over 80,000 employers and funds under management worth over $10 billion. If you want to join a quality superannuation provider with a team of people who are passionate about excellent service, find out more at hostplus.com.au or call 1300 HOSTPLUS (1300 467 875).

www.hospitalitydirectory.com.au

Pages 66-69

Professional Services

Professional Services

Australasian Gaming Expo 2013

T

uesday 13th to Thursday 15th August are this year’s dates for the Australasian Gaming Expo at the Sydney Convention and Exhibition Centre.

More than 110 exhibition stands have already been booked, taking up more than 85% of the 15,000 square metre exhibition space. All indications are that the exhibition will again be full to capacity with a wide range of companies showcasing the world’s best gaming and

related equipment and services – including last year’s “Best Stand” winner Task Retail Technology, which has booked a stand of some 30 square metres.

Last year’s Gaming Expo saw a number of changes as a result of feedback from visitors and exhibitors. Apart from a new and colourful logo and theme, the event now operates on Tuesday, Wednesday and Thursday – which was very well received. 93% of surveyed visitors indicated that they go to the event to see

new products and technology, while 99% saw what they had wanted to see.

Event owner and operator, the Gaming Technologies Association, will again add to the fun by offering a surprise trip for 2 to Las Vegas for visitors at each day of the Expo. The Association’s members, whose exhibition stands would sit comfortably alongside the world’s best at any global event, will be in full force at the Australasian Gaming Expo.

Note: The Australasian Gaming Expo is a trade exhibition, for management representatives of Gaming Industry Organisations only including government, regulatory, research and support bodies, clubs, hotels, casinos, resorts and similar Hospitality Industry venues.

Trade suppliers are not eligible to attend the event unless exhibiting.

The Gaming Technologies Association’s members include Ainsworth Game Technology, Aristocrat Technologies, Aruze Gaming Australia, Bally Technologies, IGT Australia, Konami Gaming Australia, ShuffleMaster Australasia and WMS Gaming Australia.

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Australian Hospitality Directory 2013

www.hospitalitydirectory.com.au

gained extra customers to fill I have

my empty tables

Unlock your business potential with Bartercard.

Call us to find out what we can do for your business.

1300 BARTER (1300 227 837) www.bartercard.com.au

T

he Australian Made, Australian Grown (AMAG) logo is Australia’s most trusted and recognised symbol for goods that are made or grown here*.

It is a registered certification trademark and can only be used on products that are registered with the not-for-profit Australian Made, Australian Grown Campaign, and which meet the criteria set out in the Australian Consumer Law and AMAG’s own and more stringent Code of Practice.

The logo must always be used with one of three descriptors: • Australian Made: The product is substantially transformed in Australia and at least 50 per cent of the cost of production has been incurred in Australia.

• Product of Australia: All of the product’s significant ingredients come from Australia, and all or nearly all of the manufacturing or processing is also carried out in Australia.

• Australian Grown: Each significant ingredient has been grown in Australia and all or virtually all of the production processes have occurred in Australia.

• Australian Seafood: Each significant ingredient must be grown or harvested in Australia and all or virtually all processes must have occurred in Australia.

Buyers are looking for Australian products and produce The Australian Made, Australian Grown logo will help them find yours

*Roy Morgan Research 2009 5768AM

To find out how the Australian Made, Australian Grown logo can help your business, or to register to use the logo, visit www.australianmade.com.au or phone 1800 350 520

RENAULT

THE NO. 1 VAN RANGE IN EUROPE FOR THE PAST 14 YEARS.

KANGOO

TRAFIC

MASTER

Renault vans are the best selling light commercial vehicle range in Europe, prized for their durability, practicality and comfort. Drive in European style every day behind the wheel of the clever Kangoo, the versatile Trafic or the award-winning Master with top safety equipment including airbags and ABS with EBD. Creature comforts like cruise control, trip computer, Bluetooth速 and air conditioning make your journeys less of a chore. With a generous 3-year/200,000kms warranty for your peace of mind, Renault vans are at the top of their field to help keep you at the top of yours.

SEE OUR LATEST OFFERS AND FIND A DEALER AT RENAULT.COM.AU

DRIVE THE CHANGE

Transport Pages 70-75

Transport

H

The broad appeal of the Hyundai iLoad is complimented by an outstanding combination of practicality, reliability, and versatility.

Coupled with low cost of ownership, the choice of either the efficient 2.4-litre CVVT petrol engine or economic 2.5-litre CRDi turbo diesel engine, a 4-star ANCAP safety rating and a five-year unlimited kilometre warranty, the iLoad is simply hard to beat.

Offering businesses a myriad of load carrying possibilities, the iLoad can handle up to two pallets with ease within its 4.3 cubic metre capacity. A functional and well-designed interior focuses on driver comfort including air-conditioning, power windows and mirrors, indoor storage compartments, cup holders, Bluetooth media streaming and Handsfree as well as a twin glove

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Australian Hospitality Directory 2013

box to provide enhanced convenience and improved functionality.

The intelligent design of the iLoad is demonstrated by offering standard twin sliding doors to reduce reach for easy

‘When it comes to safety, the iLoad certainly delivers’ load and unload, and a large lift tailgate to provide a sheltered workspace, Twinswing (barn) doors are available as a factory option – with a handy removable hinge pin for optimum access – and a handy technician step.

When it comes to safety, the iLoad certainly delivers. The range is equipped with an array of highly advanced active and passive safety enhancements and standard features, including fourchannel, four-sensor Anti-skid Braking System (ABS) and Electronic Brakeforce Distribution (EBD), driver and passenger airbags and three-point retractable seat belts for all occupants.

Genuine Hyundai Accessories are also available such as courier wooden floor insert and a comprehensive range of roof rack plus lifestyle accessories are available to further meet individual business and owner needs.

Check out the Hyundai iLoad in Better Homes & Gardens TV on Channel 7!

For more information please visit http://www.hyundai.com.au/vehicles/ iload. www.hospitalitydirectory.com.au

Transport

Volkswagen Commercial Vehicles delivering quality, every time

F

In an industry where quality is everything, you wouldn’t trust your business with anything less than the best commercial vehicles around.

Unmatched in performance, efficiency and reliability, Volkswagen Commercial Vehicles have all your business needs covered.

Australia’s leading compact van, the Volkswagen Caddy Van has a host of class leading features, transmissions, and engines. The Volkswagen TSI160 achieves fuel consumption figures from 6.9L/100km and coupled with five speed transmissions, deliver an economical 63kW and 160Nm of torque. The next engine up is the TDI250 offered with a 5-speed manual or 7-speed DSG transmission and achieves fuel efficiencies of 5.7L/100km.

Brilliant drive characteristics means the Caddy Van handles more like a car than a van, perfect for navigating through busy city traffic or tight laneways and side streets. And for small-businesses you can’t compromise on safety, which is why you’ll be impressed by the array of safety equipment, extraordinary cargo space in the rear and versatility! Choosing the

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Australian Hospitality Directory 2013

Volkswagen Caddy Van for your business means better performance, more fuel efficiency and a lighter carbon footprint.

And for extra space, the extended wheelbase of the Volkswagen Caddy Maxi Van boasts a significantly boosted payload of up to 860kg for businesses that need that extra space. The Caddy Maxi Van also offers engines with a choice of a TSI175 5-speed manual transmission that delivers an amazing 77kW of power and a healthy 175Nm of torque, and leading turbo diesel variants including the TDI250 (with 5-speed manual or 7-speed DSG transmission) or the amazing TDI320 engine offered with a 6-speed DSG as standard.

The Volkswagen Transporter, introduced over 60 years ago, has won multiple international awards and still rates as one of the most popular commercial vehicles in the world. And just like the businesses that make up the Australian hospitality sector, the Transporter comes in all shapes and sizes.

Because your business is unique, the choice of a short or long wheelbase means you have the ability to carry differ-

ent sizes and quantities of stock. There are different roof sizes, a choice of exciting engines and transmissions, load areas ranging from 5.8 to 9.3 cubic metres and it’s available as a single cab or dual cab chassis. And it’s equally important that customers and potential customers can identify you, so they offer a huge choice of accessories and colour schemes to tailor your Transporter.

A demanding industry requires high uality passenger safety and comfort. With seats that properly support your back, clear and clever instrumentation and an ergonomically shaped steering wheel, you’ll enjoy a responsive, smooth driving experience. As for safety equipment, features like driver and passenger airbags as standard, ESP, ABS, EBD & Brake Assist come as standard.

With important cargo on board, you can’t afford to slip and slide on uneven or wet roads… enter 4MOTION – Volkswagen’s clever all-wheel drive system that provides your Caddy Van or Transporter with extra grip and makes Transporter and Caddy Van vehicles the first choice for hospitality businesses everywhere.

www.hospitalitydirectory.com.au

Catering to all your business needs Volkswagen Transporter and Volkswagen Caddy 速 Van feature just the right ingredients to make your mouth water. Brilliant German engineering. Award-winning safety. TDI efficiency. Amazing versatility. Transporter & Caddy Van deliver new standards in economy and operating efficiency. If safety, features and value are important for you, then these two vans should be on top of your shopping list. See your nearest Volkswagen Commercial Vehicle dealer or visit www.volkswagen-commercial.com.au to find out more.

The product name Caddy 速 is a registered trademark of Caddie S.A. and is used by Volkswagen Commercial Vehicles courtesy of Caddie S.A.

Products & Services Directory aPPAREL & MANCHESTER

Wine Importers/Merchants BUILDING & MAINTENANCE

Page 78

Condiments Confectionery

Aprons

Page 82

Dairy Products

Chef Uniforms

Building Services

Dessert Products

Clothing

Stainless Steel Fabrication

Disposable Packaging

BUSINESS SERVICES

Footwear

Distribution Foodservice

Page 82

Dressings, Marinades, Sauces

Design & Promotion

Eggs

Page 78

Exhibitions

Finger Foods

Bartering

Hotel Consultants

Food

Finance

Insurance

Food Packaging

Superannuation

Marketing & Advertising

Foodservice

Printing

Frozen Foods

Page 79

Professional Services

Fruit

Detergents & Detergent Dispensers

Signs & Signage

Gelato/Ice Cream

Dispensers

Trade Associations

Gluten Free

Uniforms BANKING & FINANCE

BATHROOM

EDUCATION

Towelling

Halal Products

Page 83-84

Herbs & Spices

Page 79-82

Apprenticeships

Kosher Products

Alcohol/Liquor

Books

Oils & Fats

Bar Equipment & Supplies

Courses & Training

Packaging

Beer

Online Training

Pasta & Pasta Sauces

BEVERAGE & BEVERAGE SYSTEMS

foodservice

Beverage Systems

Pastry Products

Beverages

Page 84-90

Portion Control

Champagne

Asian Food

Processed Vegetables

Coffee & Coffee Machines

Baked Goods

Seafood

Juicers

Baking Ingredients

Snack Foods

Juices

Breakfast Foods

Vegetables

Liqueurs

Bulk Catering

Soft Drinks/Mixers

Cakes & Cake Mixes

Page 90-91

Spirits

Canned Foods

Bar Fitments

Tea

Cheese

Furniture

Wine

Chocolates

Interior Design & Fit Out

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Australian Hospitality Directory 2013

furniture, furnishing & fit outs

www.hospitalitydirectory.com.au

refrigeration, air con & heating

Kitchen Fit Out & Supplies

Oil & Water Filtration Systems & Services

Lighting

Outdoor Cooking Equipment

Page 98-99

Wine Storage

Ovens & Cooktops

Air Conditioning

Pancake Makers

Bar Fridges

Page 91

Pizza Ovens & Equipment

Energy

Disposable Products

Scales

Freezers

Guest Amenities

Service & Repairs

Gases

Shoe Shine Machines

Slicing Machines

Heating

Trolleys

Refrigeration/Chillers Equipment

guest supplies & services

housekeeping & general cleaninG Page 91-92

safety & hygiene

Used Equipment

Chemical Suppliers

laundry

Page 99

Chemical Supplies

Page 96

Food Safety & Hygiene

Cleaning Consumables

Laundry Equipment

HACCP & Certification

Disinfectants Housekeeping kitchen & catering

music, gaming & entertainment Page 96-97

Hygiene Services Pest Control tabletop

Background Music

Page 92-96

Entertainment

Page 100-101

Bakery Equipment

Entertainment Systems

Candles

BBQâ&#x20AC;&#x2122;s

Gaming Products & Services

Chinaware

Blenders

Music Licensing

Crockery

Butchers Equipment

Music Systems

Cutlery

Catering & Kitchen Equipment

Television & Pay TV

Glassware

Commercial Kitchens & Products

point of sale & management

Menu & Wine List Covers

Cooking Utensils

Page 97-98

Napkins

Dishwashing Equipment & Supplies

Cash Registers

Tabletop

Display Cabinets & Counters

Docket Books

Dough Mixers/Pressers

Employment Services

Page 101

Electrical Appliances

Management - POS

Light Commercial

Ice Making Equipment

Management Software

Kitchen Cleaning Solutions

Management Systems & Supplies

Page 101

Kitchenware

Point of Sale & Cash Handling

Environmental Management

Knives & Accessories

Stationery & Office Supplies

transport

waste management

Mixers www.hospitalitydirectory.com.au

Australian Hospitality Directory 2013

77

Products & Services Directory

Finance

aPPAREL & MANCHESTER Aprons

Bartercard Australia

1300 BARTER (1300 227 837) Bartercard is a business networking organization which helps you to boost sales and business networks. Turn your spare capacity into value by trading your goods or services for the things you need, or just improve your lifestyle. www.bartercard.com.au n See our advert on page 69

Fraser & Hughes (02) 9360 4760 The only manufacturer of Australian and ethically made hospitality uniforms. Servicing the hospitality industry with a premium range of hospitality uniforms and footwear, professional knives and aprons since 1927. Australian and Family owned. www.fraserandhughes.com.au n See our advert on page 18-19 LogoWorks (The) 1300 246 166 Hospitality uniforms personalized with your logo. Screen printed t-shirts, embroidered polo shirts, military style bar shirts, slim fit shirts, continental shirts and dress shirts. Bib aprons in 14 colours. Short aprons and bistro aprons.

Chef’s jackets and polos. www.logoworks.com.au n See our advert on page 78

Chef Uniforms Fraser & Hughes (02) 9360 4760 The only manufacturer of Australian and ethically made hospitality uniforms. Servicing the hospitality industry with a premium range of hospitality uniforms and footwear, professional knives and aprons since 1927. Australian and Family owned. www.fraserandhughes.com.au n See our advert on page 18-19 LogoWorks (The) 1300 246 166 Hospitality uniforms personalized with your logo. Screen printed t-shirts, embroidered polo shirts, military style bar shirts, slim fit shirts, continental shirts and dress shirts. Bib aprons in 14 colours. Short aprons and bistro aprons.

Chef’s jackets and polos. www.logoworks.com.au n See our advert on page 78

Clothing

Footwear Fraser & Hughes (02) 9360 4760 The only manufacturer of Australian and ethically made hospitality uniforms. Servicing the hospitality industry with a premium range of hospitality uniforms and footwear, professional knives and aprons since 1927. Australian and Family owned. www.fraserandhughes.com.au n See our advert on page 18-19

Put your business on the map for loyal, repeat customers who actively seek Merchants accepting their Diners Club Card.

Open your door to high net worth customers, free point of sale materials and access to 24 hour Merchant support. www.dinersclub.com.au/merchant 1300 360 060

Uniforms HOSTPLUS Fraser & Hughes (02) 9360 4760 The only manufacturer of Australian and ethically made hospitality uniforms. Servicing the hospitality industry with a premium range of hospitality uniforms and footwear, professional knives and aprons since 1927. Australian and Family owned. www.fraserandhughes.com.au n See our advert on page 18-19 LogoWorks (The) 1300 246 166 Hospitality uniforms personalized with your logo. Screen printed t-shirts, embroidered polo shirts, military style bar shirts, slim fit shirts, continental shirts and dress shirts. Bib aprons in 14 colours. Short aprons and bistro aprons.

Chef’s jackets and polos. www.logoworks.com.au n See our advert on page 78

1300 HOSTPLUS (1300 467 875) Low cost, high value award winning super for your industry. www.hostplus.com.au n See our advert on page 2, 66 Intrust Super 13 24 67 Industry superfund for the hospitality industry. www.intrust.com.au n See our advert on page IBC

Superannuation

BANKING & FINANCE Bartering Australian & Ethically Made Hospitality Uniforms

Bartercard Australia

Exclusive to Darlinghurst | Parramatta | Ryde TAFE (02) 9360 4760 | www.fraserandhughes.com.au

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1300 BARTER (1300 227 837) Bartercard is a business networking organization which helps you to boost sales and business networks. Turn your spare capacity into value by trading your goods or services for the things you need, or just improve your lifestyle. www.bartercard.com.au n See our advert on page 69

Intrust Super 13 24 67 Industry superfund for the hospitality industry. www.intrust.com.au n See our advert on page IBC

www.hospitalitydirectory.com.au

Products & Services Directory

BATHROOM Detergents & Detergent Dispensers Campbells Wholesale 1300 267 337 Wholesale distributor in foodservice and FMCG. www.campbells.com.au n See our advert on page 62-63 Diversey Australia Pty Limited 1800 647 779 Diversey, now a part of Sealed Air, is a leading global provider of commercial cleaning, sanitation and hygiene solutions. www.diversey.com n See our advert on page 91

T (07) 3489 3666 F (07) 3489 3660 sales.bris@almliquor.com.au

Broadest liquor range in Australia...

Competitive prices...

No monthly fees...

No Joining fees...

Regular promotional deals...

Why not join today?

Dispensers Amenities Australia (02) 9620 9888 Guest amenities, hotel supplies, Gilchrist & Soames, Aquamenities. www.amenitiesaustralia.com.au n See our advert on page 32

Towelling Amenities Australia (02) 9620 9888 Guest amenities, hotel supplies, Gilchrist & Soames, Aquamenities. www.amenitiesaustralia.com.au n See our advert on page 32

BEVERAGE & BEVERAGE SYSTEMS Alcohol/Liquor Alex Beaumont 1300 250 998 Hospitality College Educational training, hospitality courses, RSA, RCG, bartending, cocktail, coffee, flair, cocktail catering, team building, private parties. www.alexbeaumont.com n See our advert on page 83

Lion 1800 677 852 Lion is a leading food and beverage company with a portfolio that includes many of Australia and New Zealand’s favourite brands in beer, spirits, wine, milk, juice, cheese, fresh dairy foods and soy beverages. www.lionco.com n See our advert on page 48-49 Winestate Magazine (08) 8357 9277 Australia and New Zealand’s oldest wine publication. We taste and judge nearly 11,000 wines every year. Winestate Magazine is the ideal guide for restaurant and hospitality buyers of wine. We do the hard work for you! www.winestate.com.au n See our advert on page 52-53

Beer Empourium 1300 603 344 Online wholesale beverage supplier. www.empourium.com.au n See our advert on page 64-65 Harbottle On-Premise (07) 3489 3666 Broad range liquor wholesaler of beer, wine, spirits, liqueurs and RTD’s specialising in onpremise venues. Competitive prices, promotional deals with a dedicated business development manager to support and grow your on-premise business. www.harbottleonpremise.com.au n See our advert on page 54-55 Lion 1800 677 852 Lion is a leading food and beverage company with a portfolio that includes many of Australia and New Zealand’s favourite brands in beer, spirits, wine, milk, juice, cheese, fresh dairy foods and soy beverages. www.lionco.com n See our advert on page 48-49

Beverage Systems Australian Catering (02) 8459 2014 Equipment Supplies Commercial catering equipment, food equipment, kitchen equipment, cooking equipment. www.australiancateringequipment.com.au n See our advert on page 92

Bar Equipment & Supplies Allplastics Engineering Pty Ltd (02) 9417 6111 Australia’s widest range of architectural plastic materials and associated services. www.allplastics.com.au n See our advert on page 101 Bezzera Australia 1300 550 927 Coffee Machines Guaranteed espresso coffee machines for restaurants and cafés. www.bezzeracoffeemachines.com.au n See our advert on page 24-25

Raising the Bar in Wholesale Liquor Supply & Service.

EMPOURIUM.COM.AU

Harbottle On-Premise (07) 3489 3666 Broad range liquor wholesaler of beer, wine, spirits, liqueurs and RTD’s specialising in onpremise venues. Competitive prices, promotional deals with a dedicated business development manager to support and grow your on-premise business. www.harbottleonpremise.com.au n See our advert on page 54-55 Quirks Australia 1800 804 627 Refrigeration and foodservice equipment sales, rentals and servicing. www.quirksaustralia.com.au n See our advert on page 31

www.hospitalitydirectory.com.au

Coffee Works Express (02) 9533 2693 Coffee Works Express (CWE) is an independent importer and distributor of premium coffee systems, supplying equipment solutions and technical service to the hospitality industry, coffee roasters, corporate and domestic markets. www.coffeeworksexpress.com.au n See our advert on page 30 Genovese Coffee (03) 9383 3300 Genovese Coffee is focused on the supply of premium espresso coffee specifically to the foodservice industry. www.genovese.com.au n See our advert on page 80

Australian Hospitality Directory 2013

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Products & Services Directory

Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36 NESPRESSO 1800 182 206 Since 1996, Nespresso has provided Business to Business solutions, designed to meet the needs of some of the most discerning hosts in the world’s foremost hotels and restaurants as well as those of our professional business partners. www.nespresso.com/pro n See our advert on page IFC-1, 20 Stuart Ice Makers (02) 9773 3711 Commercial cube and flake ice makers. www.stuman.com.au n See our advert on page 95

Beverages Australian Made Campaign (The) (03) 9686 1500 The Australian Made Campaign logo is a registered certification trademark. It can only be used on products that are registered with the not-for-profit Australian Made Campaign and which meet the criteria set out in the Australian Consumer Law and AMAG’s own and more stringent Code of Practice. www.australianmade.com.au n See our advert on page 69 Bezzera Australia 1300 550 927 Coffee Machines Guaranteed espresso coffee machines for restaurants and cafés. www.bezzeracoffeemachines.com.au n See our advert on page 24-25 Campbells Wholesale 1300 267 337 Wholesale distributor in foodservice and FMCG. www.campbells.com.au n See our advert on page 62-63 Coffee Works Express (02) 9533 2693 Coffee Works Express (CWE) is an independent importer and distributor of premium coffee systems, supplying equipment solutions and technical service to the hospitality industry, coffee roasters, corporate and domestic markets. www.coffeeworksexpress.com.au n See our advert on page 30 Empourium 1300 603 344 Online wholesale beverage supplier. www.empourium.com.au n See our advert on page 64-65

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Lion 1800 677 852 Lion is a leading food and beverage company with a portfolio that includes many of Australia and New Zealand’s favourite brands in beer, spirits, wine, milk, juice, cheese, fresh dairy foods and soy beverages. www.lionco.com n See our advert on page 48-49 Maltra Foods (03) 9543 3113 Maltra Foods specialises in the contract manufacture of powdered beverages for the foodservice industry. www.maltrafoods.com n See our advert on page 81 Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36 NESPRESSO 1800 182 206 Since 1996, Nespresso has provided Business to Business solutions, designed to meet the needs of some of the most discerning hosts in the world’s foremost hotels and restaurants as well as those of our professional business partners. www.nespresso.com/pro n See our advert on page IFC-1, 20 Parmalat Australia 1800 000 257 As one of Australia’s leading manufacturers of fresh milk, yoghurt and dairy, we are committed to providing our customers with high quality nutritional products and outstanding customer service. www.parmalat.com.au n See our advert on page 68 Winestate Magazine (08) 8357 9277 Australia and New Zealand’s oldest wine publication. We taste and judge nearly 11,000 wines every year. Winestate Magazine is the ideal guide for restaurant and hospitality buyers of wine. We do the hard work for you! www.winestate.com.au n See our advert on page 52-53

Champagne

Winestate Magazine (08) 8357 9277 Australia and New Zealand’s oldest wine publication. We taste and judge nearly 11,000 wines every year. Winestate Magazine is the ideal guide for restaurant and hospitality buyers of wine. We do the hard work for you! www.winestate.com.au n See our advert on page 52-53

Coffee & Coffee Machines Alex Beaumont 1300 250 998 Hospitality College Educational training, hospitality courses, RSA, RCG, bartending, cocktail, coffee, flair, cocktail catering, team building, private parties. www.alexbeaumont.com n See our advert on page 83

Is Your Coffee Made on a Bezzera??

EXCLUSIVE CONNECTION TO OVER 100 YEARS OF REFINING THE TASTE OF ITALIAN ESPRESSO

1300 550 927 bezzeracoffeemachines.com.au

Brita Water Filter Systems 1300 557 762 Water filtration specialists for the foodservice industry. www.brita.com.au n See our advert on page 33, 61 Coffee Works Express (02) 9533 2693 Coffee Works Express (CWE) is an independent importer and distributor of premium coffee systems, supplying equipment solutions and technical service to the hospitality industry, coffee roasters, corporate and domestic markets. www.coffeeworksexpress.com.au n See our advert on page 30 Detpak Food and beverage packaging. www.detpak.com n See our advert on page 90

1300 363 380

Empourium 1300 603 344 Online wholesale beverage supplier. www.empourium.com.au n See our advert on page 64-65 Lion 1800 677 852 Lion is a leading food and beverage company with a portfolio that includes many of Australia and New Zealand’s favourite brands in beer, spirits, wine, milk, juice, cheese, fresh dairy foods and soy beverages. www.lionco.com n See our advert on page 48-49

Genovese Coffee (03) 9383 3300 Genovese Coffee is focused on the supply of premium espresso coffee specifically to the foodservice industry. We are the Australian agent for Wega Espresso machines and direct importers of Mazzer coffee grinders. www.genovese.com.au www.hospitalitydirectory.com.au

Products & Services Directory

Maltra Foods specialises in the contract manufacture of powdered beverages for the foodservice industry.

Experts in developing • Drinking Chocolate, • Chai & Tea Lattes, • Frappes & Smoothies, • Sports Nutrition, • Meal Replacement

(03) 9543 3113

sales@maltrafoods.com | www.maltrafoods.com

Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36

Sammic Australia (03) 9584 0933 Commercial catering equipment for food preservation, food preparation, as well as a range of juicers and blenders. www.sammic.com.au n See our advert on page 93

Juices Lion 1800 677 852 Lion is a leading food and beverage company with a portfolio that includes many of Australia and New Zealand’s favourite brands in beer, spirits, wine, milk, juice, cheese, fresh dairy foods and soy beverages. www.lionco.com n See our advert on page 48-49 Simon George & Sons (07) 3379 7700 Simon George & Sons have been supplying the hospitality industry for over 50 years. We supply a full range of fruit and vegetables to a diverse collection of customer types including restaurants and hotels. www.simongeorge.com.au n See our advert on page 51 SSM International (07) 3299 2477 Suppliers of authentic Indian curries and spices and ethnic products from the Kiwi, Samoan, Tongan and Micronesian Islanders to the foodservice market. www.ssminternational.com.au n See our advert on page 56-57

Liqueurs Empourium 1300 603 344 Online wholesale beverage supplier. www.empourium.com.au n See our advert on page 64-65

Parmalat Australia 1800 000 257 As one of Australia’s leading manufacturers of fresh milk, yoghurt and dairy, we are committed to providing our customers with high quality nutritional products and outstanding customer service. www.parmalat.com.au n See our advert on page 68

Juicers HIT Equipment International 1300 85 69 70 Pty Ltd Importers of cutlery polishing machines, glass polishers, cutlery wrappers, cutlery washers, vacuum sealing machines, orange juicers and de-carbonisers. www.hit-equipment.com.au n See our advert on page 35

www.hospitalitydirectory.com.au

Harbottle On-Premise (07) 3489 3666 Broad range liquor wholesaler of beer, wine, spirits, liqueurs and RTD’s specialising in onpremise venues. Competitive prices, promotional deals with a dedicated business development manager to support and grow your on-premise business. www.harbottleonpremise.com.au n See our advert on page 54-55

Soft Drinks/Mixers Empourium 1300 603 344 Online wholesale beverage supplier. www.empourium.com.au n See our advert on page 64-65

Spirits Empourium 1300 603 344 Online wholesale beverage supplier. www.empourium.com.au n See our advert on page 64-65

Harbottle On-Premise (07) 3489 3666 Broad range liquor wholesaler of beer, wine, spirits, liqueurs and RTD’s specialising in onpremise venues. Competitive prices, promotional deals with a dedicated business development manager to support and grow your on-premise business. www.harbottleonpremise.com.au n See our advert on page 54-55 Lion 1800 677 852 Lion is a leading food and beverage company with a portfolio that includes many of Australia and New Zealand’s favourite brands in beer, spirits, wine, milk, juice, cheese, fresh dairy foods and soy beverages. www.lionco.com n See our advert on page 48-49

Tea Genovese Coffee (03) 9383 3300 Genovese Coffee is focused on the supply of premium espresso coffee specifically to the foodservice industry. www.genovese.com.au n See our advert on page 80 Maltra Foods (03) 9543 3113 Maltra Foods specialises in the contract manufacture of powdered beverages for the foodservice industry. www.maltrafoods.com n See our advert on page 81 NESPRESSO 1800 182 206 Since 1996, Nespresso has provided Business to Business solutions, designed to meet the needs of some of the most discerning hosts in the world’s foremost hotels and restaurants as well as those of our professional business partners. www.nespresso.com/pro n See our advert on page IFC-1, 20

Wine Cacao Vin 1300 655 069 Cacao Vin is the Australian importer of Brix Chocolate for Wine. www.cacaovin.com.au n See our advert on page 85 Diners Club 1300 360 060 Become a Diners Club Merchant today! www.dinersclub.com.au/merchant n See our advert on page OBC Empourium 1300 603 344 Online wholesale beverage supplier. www.empourium.com.au n See our advert on page 64-65

Australian Hospitality Directory 2013

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Products & Services Directory

Harbottle On-Premise (07) 3489 3666 Broad range liquor wholesaler of beer, wine, spirits, liqueurs and RTD’s specialising in onpremise venues. Competitive prices, promotional deals with a dedicated business development manager to support and grow your on-premise business. www.harbottleonpremise.com.au n See our advert on page 54-55 Lion 1800 677 852 Lion is a leading food and beverage company with a portfolio that includes many of Australia and New Zealand’s favourite brands in beer, spirits, wine, milk, juice, cheese, fresh dairy foods and soy beverages. www.lionco.com n See our advert on page 48-49

the definitive

GUIDETO WINE

since 1978

WE TASTE 11,000 ANNUALLY SO YOU DON’T HAVE TO.

Subscribe to Winestate and save – special hospitality guide offer - $40 for 6 issues PLUS our coffee-table format Annual issue FREE! Offer expires November, 2013 - Australia Only.

Winestate Magazine is Australasia’s pre-eminent wine, food and lifestyle publication.

Ph: 08 8357 9277 www.winestate.com.au

Wine Importers/Merchants Empourium 1300 603 344 Online wholesale beverage supplier. www.empourium.com.au n See our advert on page 64-65 Winestate Magazine (08) 8357 9277 Australia and New Zealand’s oldest wine publication. We taste and judge nearly 11,000 wines every year. Winestate Magazine is the ideal guide for restaurant and hospitality buyers of wine. We do the hard work for you! www.winestate.com.au n See our advert on page 52-53

BUILDING & MAINTENANCE Building Services Australasian Gaming Expo (02) 9211 7430 The Australasian Gaming Expo starts 13th August 2013.

Visit our website for more information. www.austgamingexpo.com n See our advert on page 13, 68

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Australian Hospitality Directory 2013

Stainless Steel Fabrication Empire Trade Group Pty Ltd (02) 9556 1400

or 0488 EMP IRE Empire Trade Group can supply your business with catering equipment, commercial refrigeration, air conditioning, stainless steel fabrication & shop fit outs. www.empiretradegroup.com.au n See our advert on page 21

BUSINESS SERVICES Design & Promotion

Printing Impact Business Forms 1800 818 118 Restaurant and takeaway docket books. www.impactforms.com.au n See our advert on page 97

Professional Services Adams Pest Control

Pest Control. www.adamspest.com.au n See our advert on page 99

(03) 9645 2388 (08) 8297 8000

Bartercard Australia Pens.com.au 1300 007 367 Suppliers of Australia’s largest range of hotel and conference pens at the most competitive prices. www.pens.com.au n See our advert on page 98

Exhibitions Australasian Gaming Expo (02) 9211 7430 The Australasian Gaming Expo starts 13th August 2013.

Visit our website for more information. www.austgamingexpo.com n See our advert on page 13, 68

Hotel Consultants Quality Hospitality International (03) 9570 4170 QHI delivers quality online hospitality training courses. RSA, RSG and Food Handlers. www.qhint.com n See our advert on page 6

Insurance 1300 HOSTPLUS (1300 467 875) Low cost, high value award winning super for your industry. www.hostplus.com.au n See our advert on page 2, 66

1300 BARTER (1300 227 837) Bartercard is a business networking organization which helps you to boost sales and business networks. Turn your spare capacity into value by trading your goods or services for the things you need, or just improve your lifestyle. www.bartercard.com.au n See our advert on page 69 Wise Education Group 1300 771 192 Accredited qualifications, corporate workshops, short courses. www.wiseeducationgroup.edu.au n See our advert on page 83

Signs & Signage Australasian Gaming Expo (02) 9211 7430 The Australasian Gaming Expo starts 13th August 2013.

Visit our website for more information. www.austgamingexpo.com n See our advert on page 13, 68

Trade Associations

HOSTPLUS

Intrust Super 13 24 67 Industry superfund for the hospitality industry. www.intrust.com.au n See our advert on page IBC

Australian Made Campaign (The) (03) 9686 1500 The Australian Made Campaign logo is a registered certification trademark. It can only be used on products that are registered with the not-for-profit Australian Made Campaign and which meet the criteria set out in the Australian Consumer Law and AMAG’s own and more stringent Code of Practice. www.australianmade.com.au n See our advert on page 69

Marketing & Advertising Menu Company 1800 22 33 12 Stylish menu covers and wine lists. www.menucompany.com.au n See our advert on page 100 Pens.com.au 1300 007 367 Suppliers of Australia’s largest range of hotel and conference pens at the most competitive prices. www.pens.com.au n See our advert on page 98

www.hospitalitydirectory.com.au

Products & Services Directory

EDUCATION

Want a

training partner you’ll love?

Apprenticeships

Setting the standard for Hospitality excellence

The Academy Sofitel, in partnership with Victoria University, is a premier provider of apprenticeship training for Certificate III in Commercial Cookery.

GET YOUR CAREER SIZZLING Contact us for further information T. +61 3 9653 7758 academysofitel.com.au

• • • • • •

RSA RCG Cocktail Bartending Coffee & Barista Flair Bartending

1300 250 998 www.alexbeaumont.com

Brisbane North Institute of TAFE 131 248 BNIT is one of the largest providers of VET in QLD delivering across 7 campuses. www.bn.tafe.qld.gov.au n See our advert on page 83

9 IN 10 EMPLOYERS WOULD RECOMMEND GCIT TRAINING

• Team Building Events • Cocktail Catering • Private Parties info@alexbeaumont.com

Quality Hospitality International (03) 9570 4170 QHI delivers quality online hospitality training courses. RSA, RSG and Food Handlers. www.qhint.com n See our advert on page 6

Brisbane North Institute of TAFE

GCIT: Gold Coast Institute (07) 5581 8300 of TAFE GCIT is a nationally recognized education and training provider for the hospitality industry. www.gcit.edu.au n See our advert on page 5

3747 Photo: BNIT

North Coast TAFE 1300 62 82 33 Award-winning education in tourism, hospitality and events. www.northcoast.tafensw.edu.au n See our advert on page 6 Wise Education Group 1300 771 192 Accredited qualifications, corporate workshops, short courses. www.wiseeducationgroup.edu.au n See our advert on page 83

Courses & Training Academy Sofitel (03) 9653 7758 Leading supplier of Commercial Cookery Apprenticeships in Victoria. For more information please visit . . . www.academysofitel.com.au n See our advert on page 83

www.hospitalitydirectory.com.au

Value your biggest asset Develop your team and improve staff retention Wise Education Group is a national training organisation providing nationally accredited qualifications and flexible training solutions that enhance personal effectiveness and productivity in the workplace.

Books Winestate Magazine (08) 8357 9277 Australia and New Zealand’s oldest wine publication. We taste and judge nearly 11,000 wines every year. Winestate Magazine is the ideal guide for restaurant and hospitality buyers of wine. We do the hard work for you! www.winestate.com.au n See our advert on page 52-53

North Coast TAFE 1300 62 82 33 Award-winning education in tourism, hospitality and events. www.northcoast.tafensw.edu.au n See our advert on page 6

facebook.com/BNITface

@BNITface

Our services include: • Nationally accredited qualifications • Fully customised training solutions • Short courses (RSA, RCG, FSS) • Corporate workshops For more information please visit:

wiseeducationgroup.edu.au wisetraining.edu.au

Australian Hospitality Directory 2013

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Products & Services Directory

Online Training

Kurrajong Kitchen (02) 4577 3299 Manufacturer of The Original Lavosh & Innovative Flatbread. Available nationally through our distribution network. www.kurrajongkitchen.com.au n See our advert on page 58

Alex Beaumont 1300 250 998 Hospitality College Educational training, hospitality courses, RSA, RCG, bartending, cocktail, coffee, flair, cocktail catering, team building, private parties. www.alexbeaumont.com n See our advert on page 83 Brisbane North Institute of TAFE 131 248 BNIT is one of the largest providers of VET in QLD delivering across 7 campuses. www.bn.tafe.qld.gov.au n See our advert on page 83

(02) 9923 2533 www.kikkoman.com.au

GCIT: Gold Coast Institute (07) 5581 8300 of TAFE GCIT is a nationally recognized education and training provider for the hospitality industry. www.gcit.edu.au n See our advert on page 5

Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36

North Coast TAFE 1300 62 82 33 Award-winning education in tourism, hospitality and events. www.northcoast.tafensw.edu.au n See our advert on page 6 Wise Education Group 1300 771 192 Accredited qualifications, corporate workshops, short courses. www.wiseeducationgroup.edu.au n See our advert on page 83

Mission Foods 1800 641 529 Mission Foods is one of the world’s leading flatbread and corn flour producers, and is engaged primarily in the production, marketing, distribution and sale of tortillas and wraps corn and wheat flour, corn chips, pizza bases, pita, Lebanese, souvlaki, roti, naan and chapatti breads. www.missionfoods.com.au n See our advert on page 50

Baking Ingredients

Baked Goods

foodservice

Edlyn Foods 1300 661 908 Edlyn Foods is a key supplier within the Australian foodservice industry producing a range of beverages, toppings, cake & dessert mixes & condiment products. www.edlyn.com.au n See our advert on page 86

Asian Food

Bakers Maison is a leader in par bake and fully baked breads, pastries and sweets who service the foodservice market. Our breads are made according to traditional French recipes using all natural ingredients.

They contain no added fats, sugars or preservatives. Our range consists of premium products at competitive pricing.

Give your customers an authentic, French culinary experience with Bakers Maison.

Contact us today

Ph: (02) 8707 7777 www.bakersmaison.com.au Balfours Bakery Pty Ltd (08) 8368 5300 Suppliers of cakes, muffins, slices, bar cakes, donuts, tarts, cookies, traditional pies, premium pies, pasties, sausage rolls, party savouries, Halal savouries, family pies, bread, rolls, pizza bases, canteen approved savouries and sweets www.balfours.com.au n See our advert on page 37

www.gffoodservice.com.au 84

Australian Hospitality Directory 2013

www.hospitalitydirectory.com.au

Products & Services Directory

Peerless Foods (03) 9214 7777 Frying and culinary oils, catering and retail spreads and bakery ingredients. www.peerlessfoods.com.au n See our advert on page 59

Breakfast Foods

Cakes & Cake Mixes Bakers Maison (02) 8707 7777 Bakers Maison is a leader in par bake and fully baked breads, pastries and sweets. www.bakersmaison.com.au n See our advert on page 84 Balfours Bakery Pty Ltd (08) 8368 5300 Suppliers of cakes, muffins, slices, bar cakes, donuts, tarts, cookies, traditional pies, premium pies, pasties, sausage rolls, party savouries, Halal savouries, family pies, bread, rolls, pizza bases, canteen approved savouries and sweets www.balfours.com.au n See our advert on page 37 Edlyn Foods 1300 661 908 Edlyn Foods is a key supplier within the Australian foodservice industry producing a range of beverages, toppings, cake & dessert mixes & condiment products. www.edlyn.com.au n See our advert on page 86 Golden Malted Waffles Australia 0414 571 018 Just add water to the waffle and cone mix for freshly made waffles and waffle cones. We even supply the free waffle iron. www.goldenmalted.com n See our advert on page 93

Sanitarium... Creating great breakfast cereals, soymilks, spreads and healthy vegetarian foods for more than 110 years.

Available at your Foodservice Distributor. For more information contact Sanitarium Away from Home Department on 02 4348 7675

Bulk Catering Campbells Wholesale 1300 267 337 Wholesale distributor in foodservice and FMCG. www.campbells.com.au n See our advert on page 62-63 Kellogg (Australia) Pty Ltd 1800 624 710 The combination of spectacular brands including Nutri-Grain®, Corn Flakes, Special K®, Rice Bubbles® and Coco Pops® together with category leadership and world class sales, marketing and merchandising support make Kellogg’s Food Away From Home the ideal partner to increase your sales. Kellogg has a range of products and pack sizes from bulk cereal for high volume operators, to portion control packs for individual serves. www.kelloggs.com.au/fafh n See our advert on page 38-39 McCain Foods (03) 9514 4600 McCain Foods is a trusted Australian supplier of A-grade quality potato fries, specialty potato products, vegetables and meals which deliver superior quality and value every serve, every time. www.mccainfoodservice.com.au n See our advert on page 60 www.hospitalitydirectory.com.au

SSM International (07) 3299 2477 Suppliers of authentic Indian curries and spices and ethnic products from the Kiwi, Samoan, Tongan and Micronesian Islanders to the foodservice market. www.ssminternational.com.au n See our advert on page 56-57

Cheese Fonterra Foodservice 1300 738 484 Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognize the importance of giving back to the industry. www.fonterrafoodservices.com.au n See our advert on page 42-43

n See our advert on page xx Lion 1800 677 852 Lion is a leading food and beverage company with a portfolio that includes many of Australia and New Zealand’s favourite brands in beer, spirits, wine, milk, juice, cheese, fresh dairy foods and soy beverages. www.lionco.com n See our advert on page 48-49 Chocolates

Goodman Fielder (02) 8899 7000 Goodman Fielder is one of the largest suppliers of edible fats and oils to Australian food manufacturers and wholesalers. www.gffoodservice.com.au n See our advert on page 84 Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36

Canned Foods Sandhurst Fine Foods 1800 500 362 Authentic tastes, modern approach. Specialising in Italian and Mediterranean products. www.sandhurstfinefoods.com.au n See our advert on page 88 Sanitarium (02) 4348 7675

1800 673 392 Sanitarium – trusted Australian producer of healthy foods, providing your requirements for cereals, peanut butters and non dairy beverages.

100% Australian owned and operated for over 100 years. www.sanitarium.com.au n See our advert on page 40-41

Condiments Kikkoman Australia Pty Ltd (02) 9923 2533 Kikkoman are producers of naturally brewed soy sauce and a variety of authentic easy-to-use soy based marinades and sauces. www.kikkoman.com.au n See our advert on page 46-47 Sandhurst Fine Foods 1800 500 362 Authentic tastes, modern approach. Specialising in Italian and Mediterranean products. www.sandhurstfinefoods.com.au n See our advert on page 88

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Confectionery Cacao Vin 1300 655 069 Cacao Vin is the Australian importer of Brix Chocolate for Wine. www.cacaovin.com.au n See our advert on page 85

Proudly Australian made & owned

Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36

Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36

Dairy Products

Dairy Solutions for Australian Foodservice Professionals

Please contact us on 1300 738 484 or www.fonterrafoodservices.com.au

Dessert Products Edlyn Foods 1300 661 908 Edlyn Foods is a key supplier within the Australian foodservice industry producing a range of beverages, toppings, cake & dessert mixes & condiment products. www.edlyn.com.au n See our advert on page 86 Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36

Disposable Packaging

Tasmanian HeriTage WHiTe Pearl CamemberT named best in the world!

For the complete range of Edlyn products or to order your FREE samples visit: www.edlyn.com.au

AUSTRALIAN MADE & OWNED

Named after its silky, lustrous centre that develops a pearly shine when cut and allowed to breathe, it has a savoury milkiness, subtle mushroom notes and a touch of pleasant bitter to its taste.

Serve with quince paste, grapes and figs along with a crusty baguette or sweet wholemeal biscuits.

World Champion Cheese Best of Class Tasmanian Heritage White Pearl Camembert

www.tasmanianheritage.com.au

AAA Pak (02) 8999 8781 AAA Pak is a complete solutions provider for all your packaging needs. www.aaapak.com.au n See our advert on page 89 Detpak Food and beverage packaging. www.detpak.com n See our advert on page 90

1300 363 380

NESPRESSO 1800 182 206 Since 1996, Nespresso has provided Business to Business solutions, designed to meet the needs of some of the most discerning hosts in the world’s foremost hotels and restaurants as well as those of our professional business partners. www.nespresso.com/pro n See our advert on page IFC-1, 20

Beverage I Dessert I Bakery I Culinary I Condiments

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Products & Services Directory

Distribution Foodservice Campbells Wholesale 1300 267 337 Wholesale distributor in foodservice and FMCG. www.campbells.com.au n See our advert on page 62-63

Dressings, Marinades, Sauces Goodman Fielder (02) 8899 7000 Goodman Fielder is one of the largest suppliers of edible fats and oils to Australian food manufacturers and wholesalers. www.gffoodservice.com.au n See our advert on page 84 Kikkoman Australia Pty Ltd (02) 9923 2533 Kikkoman are producers of naturally brewed soy sauce and a variety of authentic easy-to-use soy based marinades and sauces. www.kikkoman.com.au n See our advert on page 46-47 Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36 Passage Foods (03) 9580 3344 Suppliers of authentic, gluten free, international simmer, stir-fry and noodle sauces. www.passagefoods.com n See our advert on page 44-45 Sandhurst Fine Foods 1800 500 362 Authentic tastes, modern approach. Specialising in Italian and Mediterranean products. www.sandhurstfinefoods.com.au n See our advert on page 88 SSM International (07) 3299 2477 Suppliers of authentic Indian curries and spices and ethnic products from the Kiwi, Samoan, Tongan and Micronesian Islanders to the foodservice market. www.ssminternational.com.au n See our advert on page 56-57

Eggs Simon George & Sons (07) 3379 7700 Simon George & Sons have been supplying the hospitality industry for over 50 years. We supply a full range of fruit and vegetables to a diverse collection of customer types including restaurants and hotels. www.simongeorge.com.au n See our advert on page 51

www.hospitalitydirectory.com.au

Finger Foods Fonterra Foodservice 1300 738 484 Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognize the importance of giving back to the industry. www.fonterrafoodservices.com.au n See our advert on page 42-43 Hakka Foods (02) 9352 1388 Hakka are leaders within the Asian food category. www.hakka.com.au n See our advert on page 84 Kurrajong Kitchen (02) 4577 3299 Manufacturer of The Original Lavosh & Innovative Flatbread. Available nationally through our distribution network. www.kurrajongkitchen.com.au n See our advert on page 58

Food Australian Made Campaign (The) (03) 9686 1500 The Australian Made Campaign logo is a registered certification trademark. It can only be used on products that are registered with the not-for-profit Australian Made Campaign and which meet the criteria set out in the Australian Consumer Law and AMAG’s own and more stringent Code of Practice. www.australianmade.com.au n See our advert on page 69 Cacao Vin 1300 655 069 Cacao Vin is the Australian importer of Brix Chocolate for Wine. www.cacaovin.com.au n See our advert on page 85 Fonterra Foodservice 1300 738 484 Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognize the importance of giving back to the industry. www.fonterrafoodservices.com.au n See our advert on page 42-43 Kikkoman Australia Pty Ltd (02) 9923 2533 Kikkoman are producers of naturally brewed soy sauce and a variety of authentic easy-to-use soy based marinades and sauces. www.kikkoman.com.au n See our advert on page 46-47 McCain Foods (03) 9514 4600 McCain Foods is a trusted Australian supplier of A-grade quality potato fries, specialty potato products, vegetables and meals which deliver superior quality and value every serve, every time. www.mccainfoodservice.com.au n See our advert on page 60

Oppenheimer (02) 9748 3111 Oppenheimer has been in the business of supplying Ice cream and Gelato ingredients for some seventeen years. In that time we have learned a lot about the wants and needs of the Australian market, and have grown to become the largest distributor of Gelato ingredients in Australia and New Zealand. www.oppenheimer.com.au n See our advert on page 58

Food Packaging AAA Pak (02) 8999 8781 AAA Pak is a complete solutions provider for all your packaging needs. www.aaapak.com.au n See our advert on page 89

Foodservice Academy Sofitel (03) 9653 7758 Leading supplier of Commercial Cookery Apprenticeships in Victoria. For more information please visit . . . www.academysofitel.com.au n See our advert on page 83 Bakers Maison (02) 8707 7777 Bakers Maison is a leader in par bake and fully baked breads, pastries and sweets. www.bakersmaison.com.au n See our advert on page 84 Bradley Smoker (03) 9015 9317 Bradley Smoker, gourmet food smokers. www.bradleysmoker.com.au n See our advert on page 94

Australia’s leading wholesale distributor in Foodservice and Fast Moving Consumer Goods

Our range covers dry goods, equipment, culinary ingredients, hot and cold beverages, wrapping, packaging, fast foods, cleaning solutions, confectionery and a huge Food Service range with all the leading brands.

WANT TO KNOW MORE? To find out about everything on offer or where your nearest Campbells branch is located, visit: www.campbells.com.au WA customers visit: www.cashandcarrywa.com.au or call us on 1300 2 Order (67 337)

Fonterra Foodservice 1300 738 484 Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognize the importance of giving back to the industry. www.fonterrafoodservices.com.au n See our advert on page 42-43

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Products & Services Directory

Golden Malted Waffles Australia 0414 571 018 Just add water to the waffle and cone mix for freshly made waffles and waffle cones. We even supply the free waffle iron. www.goldenmalted.com n See our advert on page 93 Hakka Foods (02) 9352 1388 Hakka are leaders within the Asian food category. www.hakka.com.au n See our advert on page 84 Kellogg (Australia) Pty Ltd 1800 624 710 The combination of spectacular brands including Nutri-Grain®, Corn Flakes, Special K®, Rice Bubbles® and Coco Pops® together with category leadership and world class sales, marketing and merchandising support make Kellogg’s Food Away From Home the ideal partner to increase your sales. Kellogg has a range of products and pack sizes from bulk cereal for high volume operators, to portion control packs for individual serves. www.kelloggs.com.au/fafh n See our advert on page 38-39 Kikkoman Australia Pty Ltd (02) 9923 2533 Kikkoman are producers of naturally brewed soy sauce and a variety of authentic easy-to-use soy based marinades and sauces. www.kikkoman.com.au n See our advert on page 46-47 Majors Group Australasia 1800 625 677 Pty Ltd Ice-cream, gelato, frozen yogurt, granita equipment and ingredients. www.majorsgroup.com.au n See our advert on page 93 McCain Foods (03) 9514 4600 McCain Foods is a trusted Australian supplier of A-grade quality potato fries, specialty potato products, vegetables and meals which deliver superior quality and value every serve, every time. www.mccainfoodservice.com.au n See our advert on page 60

Mitcham Trading 1800 000 996 Mitcham Trading manufactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range of covers from insulated thermal covers to standard machine washable fabric covers – all custom-made to fit your existing trolleys or equipment. www.mitchamtrading.com.au n See our advert on page 34 NESPRESSO 1800 182 206 Since 1996, Nespresso has provided Business to Business solutions, designed to meet the needs of some of the most discerning hosts in the world’s foremost hotels and restaurants as well as those of our professional business partners. www.nespresso.com/pro n See our advert on page IFC-1, 20 Passage Foods (03) 9580 3344 Suppliers of authentic, gluten free, international simmer, stir-fry and noodle sauces. www.passagefoods.com n See our advert on page 44-45 Peerless Foods (03) 9214 7777 Frying and culinary oils, catering and retail spreads and bakery ingredients. www.peerlessfoods.com.au n See our advert on page 59

SSM International (07) 3299 2477 Suppliers of authentic Indian curries and spices and ethnic products from the Kiwi, Samoan, Tongan and Micronesian Islanders to the foodservice market. www.ssminternational.com.au n See our advert on page 56-57

Frozen Foods Balfours Bakery Pty Ltd (08) 8368 5300 Suppliers of cakes, muffins, slices, bar cakes, donuts, tarts, cookies, traditional pies, premium pies, pasties, sausage rolls, party savouries, Halal savouries, family pies, bread, rolls, pizza bases, canteen approved savouries and sweets www.balfours.com.au n See our advert on page 37 Hakka Foods (02) 9352 1388 Hakka are leaders within the Asian food category. www.hakka.com.au n See our advert on page 84

The Secret is A trusted Australian supplier of A-grade quality potato fries, specialty potato products, vegetables and meals which deliver superior quality and value every serve, every time.

when customers demand food that’s both delicious AND healthy Sanitarium (02) 4348 7675

1800 673 392 Sanitarium – trusted Australian producer of healthy foods, providing your requirements for cereals, peanut butters and non dairy beverages.

100% Australian owned and operated for over 100 years. www.sanitarium.com.au n See our advert on page 40-41

Phone: 03 9514 4600 www.mccainfoodservice.com.au

Sanitarium (02) 4348 7675

1800 673 392 Sanitarium – trusted Australian producer of healthy foods, providing your requirements for cereals, peanut butters and non dairy beverages.

100% Australian owned and operated for over 100 years. www.sanitarium.com.au n See our advert on page 40-41

Fruit Simon George & Sons (07) 3379 7700 Simon George & Sons have been supplying the hospitality industry for over 50 years. We supply a full range of fruit and vegetables to a diverse collection of customer types including restaurants and hotels. www.simongeorge.com.au n See our advert on page 51

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Products & Services Directory

Gelato/Ice Cream Frosty Boy Australia (07) 3806 2888 Frosty Boy manufactures ice creams, desserts and drinks including our award-winning vanilla soft serve, soft serve frozen yoghurt, yoghurt and beverage powders, toppings and syrups. www.frostyboy.com.au n See our advert on page 93 Golden Malted Waffles Australia 0414 571 018 Just add water to the waffle and cone mix for freshly made waffles and waffle cones. We even supply the free waffle iron. www.goldenmalted.com n See our advert on page 93 Majors Group Australasia 1800 625 677 Pty Ltd Ice-cream, gelato, frozen yogurt, granita equipment and ingredients. www.majorsgroup.com.au n See our advert on page 93

Mission Foods 1800 641 529 Mission Foods is one of the world’s leading flatbread and corn flour producers, and is engaged primarily in the production, marketing, distribution and sale of Tortillas and Wraps corn and wheat flour, Corn Chips, Pizza Bases, Pita, Lebanese, Souvlaki, Roti, Naan and Chapatti breads. www.missionfoods.com.au n See our advert on page 50 Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36 Passage Foods (03) 9580 3344 Suppliers of authentic, gluten free, international simmer, stir-fry and noodle sauces. www.passagefoods.com n See our advert on page 44-45

Halal Products Kurrajong Kitchen (02) 4577 3299 Manufacturer of The Original Lavosh & Innovative Flatbread. Available nationally through our distribution network. www.kurrajongkitchen.com.au n See our advert on page 58

Gluten Free Bakers Maison (02) 8707 7777 Bakers Maison is a leader in par bake and fully baked breads, pastries and sweets. www.bakersmaison.com.au n See our advert on page 84 Goodman Fielder (02) 8899 7000 Goodman Fielder is one of the largest suppliers of edible fats and oils to Australian food manufacturers and wholesalers. www.gffoodservice.com.au n See our advert on page 84 Kikkoman Australia Pty Ltd (02) 9923 2533 Kikkoman are producers of naturally brewed soy sauce and a variety of authentic easy-to-use soy based marinades and sauces. www.kikkoman.com.au n See our advert on page 46-47

www.hospitalitydirectory.com.au

Mission Foods 1800 641 529 Mission Foods is one of the world’s leading flatbread and corn flour producers, and is engaged primarily in the production, marketing, distribution and sale of Tortillas and Wraps corn and wheat flour, Corn Chips, Pizza Bases, Pita, Lebanese, Souvlaki, Roti, Naan and Chapatti breads. www.missionfoods.com.au n See our advert on page 50 Sanitarium (02) 4348 7675

1800 673 392 Sanitarium – trusted Australian producer of healthy foods, providing your requirements for cereals, peanut butters and non dairy beverages.

100% Australian owned and operated for over 100 years. www.sanitarium.com.au n See our advert on page 40-41

SSM International (07) 3299 2477 Suppliers of authentic Indian curries and spices and ethnic products from the Kiwi, Samoan, Tongan and Micronesian Islanders to the foodservice market. www.ssminternational.com.au n See our advert on page 56-57

Kosher Products Kikkoman Australia Pty Ltd (02) 9923 2533 Kikkoman are producers of naturally brewed soy sauce and a variety of authentic easy-to-use soy based marinades and sauces. www.kikkoman.com.au n See our advert on page 46-47 Sanitarium (02) 4348 7675

1800 673 392 Sanitarium – trusted Australian producer of healthy foods, providing your requirements for cereals, peanut butters and non dairy beverages.

100% Australian owned and operated for over 100 years. www.sanitarium.com.au n See our advert on page 40-41

Oils & Fats Goodman Fielder (02) 8899 7000 Goodman Fielder is one of the largest suppliers of edible fats and oils to Australian food manufacturers and wholesalers. www.gffoodservice.com.au n See our advert on page 84 Peerless Foods (03) 9214 7777 Frying and culinary oils, catering and retail spreads and bakery ingredients. www.peerlessfoods.com.au n See our advert on page 59

Packaging

PACKAGING SPECIALISTS •• Paper Carry Bags Paper Carry Bags •• Eco-wave Coffee Food Trays & Food PACKAGING SPECIALISTS PACKAGING SPECIALISTS •• Paper Gift Bags Paper Gift Bags Cups Pails ••• • ••• • •• • •••

•

••• •

•

••

PaperBottle CarryBags Bags Paper Carry Wine Bags Jewellery Bags Paper Christmas &Bags PaperGift GiftBags Labels & Tags Wine Bottle Gift Bags Wine BottleBags Bags Cellophane Bags Christmas && Reusable ChristmasFabric Gift Boxes Gift Bags GiftBags Bags Tissue Papers Reusable Fabric Tissue Paper Reusable Fabric Bio Packaging Bags Bags (Tablewares) Tissue Online order TissuePaper Paper

Mob: 0412 623 168 •Eco-wave Eco-wave Coffee ••• Coffee Double Wall Coffee Hamburger & 0422 855 870 Cups Cups Cups Snack Boxes Ph: 02 0412 8999 8781 Mob: 0412 623623 168168 Mob: •• •Double Wall Coffee Coffee Cup’s Lid Double Wall Coffee Fax: 0422 02 0422 9987 1138 • Hot Sandwich Boxes 855855 870870 • Cups Chip Cup/Box Cups Email: sales@aaapak.com.au Ph:Ph: 02 02 8999 8781 8999 8781 • Chocolate Boxes •• •Coffee Cup’s LidLid Noodle Box 65/51 Leighton Place, Coffee Cup’s Fax:Fax: 02 9987 1138 02 9987 1138 Cake & Cup Cake ••• Chip Cup/Box Food Tray Hornsby NSW 2077 •Hot Hot Chip Cup/Box Email: sales@aaapak.com.au Email: sales@aaapak.com.au Boxes • •Noodle Box 65/51 Leighton Place, Noodle Box 65/51 Leighton Place, Macaron Boxes • • Tray Hornsby NSW 2077 now 24/7 •Food Food Tray www.aaapak.com.au Hornsby NSW 2077

• Coffee Cups & Lids

Herbs & Spices Oppenheimer (02) 9748 3111 Oppenheimer has been in the business of supplying Ice cream and Gelato ingredients for some seventeen years. In that time we have learned a lot about the wants and needs of the Australian market, and have grown to become the largest distributor of Gelato ingredients in Australia and New Zealand. www.oppenheimer.com.au n See our advert on page 58

Online Onlineorder ordernow now24/7 24/7www.aaapak.com.au www.aaapak.com.au Online order now 24/7 www.aaapak.com.au

Chanrol Pty Ltd Plastic and paper packaging. www.chanrol.com n See our advert on page 28

(02) 9831 2188

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Products & Services Directory

Portion Control

Detpak 1300 363 380 Detpak, Australia’s leading supplier of specialty packaging solutions offers a range of paper and board products for all your packaging needs.

An Australian owned company with a national distribution network means wherever you are, Detpak has you covered. As well as offering a stock range, Detpak can custom print your products to an extremely high standard to help your brand stand out from the crowd. www.detpak.com

Pasta & Pasta Sauces Nestlè Professional 1800 20 30 50 Nestlè has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advise you, using our market and industry knowledge, and our scientific and technological know-how. Our knowledge is from hands-on industry experience; it’s not just research based. www.nestleprofessional.com n See our advert on page 36

Pastry Products Balfours Bakery Pty Ltd (08) 8368 5300 Suppliers of cakes, muffins, slices, bar cakes, donuts, tarts, cookies, traditional pies, premium pies, pasties, sausage rolls, party savouries, Halal savouries, family pies, bread, rolls, pizza bases, canteen approved savouries and sweets www.balfours.com.au n See our advert on page 37 Fonterra Foodservice 1300 738 484 Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognize the importance of giving back to the industry. www.fonterrafoodservices.com.au n See our advert on page 42-43 Goodman Fielder (02) 8899 7000 Goodman Fielder is one of the largest suppliers of edible fats and oils to Australian food manufacturers and wholesalers. www.gffoodservice.com.au n See our advert on page 84

Fonterra Foodservice 1300 738 484 Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognize the importance of giving back to the industry. www.fonterrafoodservices.com.au n See our advert on page 42-43 NESPRESSO 1800 182 206 Since 1996, Nespresso has provided Business to Business solutions, designed to meet the needs of some of the most discerning hosts in the world’s foremost hotels and restaurants as well as those of our professional business partners. www.nespresso.com/pro n See our advert on page IFC-1, 20

Processed Vegetables Simon George & Sons (07) 3379 7700 Simon George & Sons have been supplying the hospitality industry for over 50 years. We supply a full range of fruit and vegetables to a diverse collection of customer types including restaurants and hotels. www.simongeorge.com.au n See our advert on page 51

Seafood SSM International (07) 3299 2477 Suppliers of authentic Indian curries and spices and ethnic products from the Kiwi, Samoan, Tongan and Micronesian Islanders to the foodservice market. www.ssminternational.com.au n See our advert on page 56-57

Snack Foods Balfours Bakery Pty Ltd (08) 8368 5300 Suppliers of cakes, muffins, slices, bar cakes, donuts, tarts, cookies, traditional pies, premium pies, pasties, sausage rolls, party savouries, Halal savouries, family pies, bread, rolls, pizza bases, canteen approved savouries and sweets www.balfours.com.au n See our advert on page 37 Hakka Foods (02) 9352 1388 Hakka are leaders within the Asian food category. www.hakka.com.au n See our advert on page 84

Kellogg (Australia) Pty Ltd 1800 624 710 The combination of spectacular brands including Nutri-Grain®, Corn Flakes, Special K®, Rice Bubbles® and Coco Pops® together with category leadership and world class sales, marketing and merchandising support make Kellogg’s Food Away From Home the ideal partner to increase your sales. Kellogg has a range of products and pack sizes from bulk cereal for high volume operators, to portion control packs for individual serves. www.kelloggs.com.au/fafh n See our advert on page 38-39 Kurrajong Kitchen (02) 4577 3299 Manufacturer of The Original Lavosh & Innovative Flatbread. Available nationally through our distribution network. www.kurrajongkitchen.com.au n See our advert on page 58

Vegetables McCain Foods (03) 9514 4600 McCain Foods is a trusted Australian supplier of A-grade quality potato fries, specialty potato products, vegetables and meals which deliver superior quality and value every serve, every time. www.mccainfoodservice.com.au n See our advert on page 60 Sandhurst Fine Foods 1800 500 362 Authentic tastes, modern approach. Specialising in Italian and Mediterranean products. www.sandhurstfinefoods.com.au n See our advert on page 88 Simon George & Sons (07) 3379 7700 Simon George & Sons have been supplying the hospitality industry for over 50 years. We supply a full range of fruit and vegetables to a diverse collection of customer types including restaurants and hotels. www.simongeorge.com.au n See our advert on page 51

furniture, furnishing & fit outs Bar Fitments AAA Cool Candle Company (02) 4229 3668 Table lighting specialists – hospitality, weddings, events. www.coolcandles.com.au n See our advert on page 100

Furniture Australasian Gaming Expo (02) 9211 7430 The Australasian Gaming Expo starts 13th August 2013.

Visit our website for more information. www.austgamingexpo.com n See our advert on page 13, 68

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Products & Services Directory

Australian Made Campaign (The) (03) 9686 1500 The Australian Made Campaign logo is a registered certification trademark. It can only be used on products that are registered with the not-for-profit Australian Made Campaign and which meet the criteria set out in the Australian Consumer Law and AMAG’s own and more stringent Code of Practice. www.australianmade.com.au n See our advert on page 69

Interior Design & Fit Out

guest supplies & services Disposable Products Chanrol Pty Ltd Plastic and paper packaging. www.chanrol.com n See our advert on page 28

Chemical Suppliers (02) 9831 2188

Guest Amenities

Underneath it all — clean.

AAA Cool Candle Company (02) 4229 3668 Table lighting specialists – hospitality, weddings, events. www.coolcandles.com.au n See our advert on page 100 Allplastics Engineering Pty Ltd (02) 9417 6111 Australia’s widest range of architectural plastic materials and associated services. www.allplastics.com.au n See our advert on page 101

Tel +61 2 9620 9888 sales@amenitiesaustralia.com www.amenitiesaustralia.com You can also contact Amenities Australia for: * Hotel Pens * Hotel Room Keycards * Hotel Stationery * In Room Confectionery * Any Other Hotel Items

Kitchen Fit Out & Supplies (02) 9556 1400 or 0488 EMP IRE Empire Trade Group can supply your business with catering equipment, commercial refrigeration, air conditioning, stainless steel fabrication & shop fit outs. www.empiretradegroup.com.au n See our advert on page 21

Empire Trade Group Pty Ltd

Stuart Ice Makers (02) 9773 3711 Commercial cube and flake ice makers. www.stuman.com.au n See our advert on page 95

Lighting Candles Recharge 1800 052 948 Affordable and reliable quality flickering LED rechargeable tea light candles. www.candlesrecharge.com.au n See our advert on page 100 Smart Candles Australasia (07) 3891 9095 Pty Ltd Commercial grade LED candles and accessories. www.smartcandle.com.au n See our advert on page 100

Wine Storage Winestate Magazine (08) 8357 9277 Australia and New Zealand’s oldest wine publication. We taste and judge nearly 11,000 wines every year. Winestate Magazine is the ideal guide for restaurant and hospitality buyers of wine. We do the hard work for you! www.winestate.com.au n See our advert on page 52-53

www.hospitalitydirectory.com.au

housekeeping & general cleaninG

Shoe Shine Machines

When it comes to food service, no detail is too small—and every surface matters.

That’s why for over a century, dining establishments around the world have trusted Diversey to deliver the cleaning, sanitation, and hygiene solutions they need.

We’re creating spotless interiors and making food handling smarter—helping our customers offer great dining experiences.

We’re Diversey, and we’re leading the world toward a cleaner, healthier future.

Learn more at www.diversey.com Call for a free consultation: Australia Toll free:1800 647 779 New Zealand Toll free: 0800 803 615

The Cosmo plus is the most popular commercial shoe shine system in the world!

Strong, tough and solid!

Just press the handle to activate the motor and you’re ready to have instant shiny shoes in seconds.

1300 628 104

81 – 83 Crown Street, St Peters NSW 2044 www.shoe-shine.com.au sales@shoe-shine.com.au

Chemical Supplies True Blue Chemicals 635 746 14356 Australian Hospitality Directory 2013 58x120mm 1800 en-AU.indd 29/11/2012 1 10:49 True Blue is an Australian, family owned company that has been manufacturing and supplying a wide range of businesses cleaning products & hygiene solutions for more than 25 years. www.truebluechemicals.com.au n See our advert on page 92

Cleaning Consumables Campbells Wholesale 1300 267 337 Wholesale distributor in foodservice and FMCG. www.campbells.com.au n See our advert on page 62-63 Shoe-Shine 1800 628 104 Automatic commercial shoe shine systems that’ll provide shiny, glossy shoes in under 10 seconds.

Best of all it’s completely hands free! www.shoe-shine.com.au n See our advert on page 91 Tork Australasia 1800 643 634 Tork® professional hygiene products are designed to simplify your working day, every day. www.tork.com.au n See our advert on page 26-27

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Products & Services Directory

BBQ’s

Disinfectants Diversey Australia Pty Limited 1800 647 779 Diversey, now a part of Sealed Air, is a leading global provider of commercial cleaning, sanitation and hygiene solutions. www.diversey.com n See our advert on page 91

Housekeeping Amenities Australia (02) 9620 9888 Guest amenities, hotel supplies, Gilchrist & Soames, Aquamenities. www.amenitiesaustralia.com.au n See our advert on page 32

kitchen & catering Bakery Equipment

Blenders Brice Australia Pty Ltd (03) 9888 7215 Brice has an equipment solution for every application. www.briceaust.com.au n See our advert on page 35 Sammic Australia (03) 9584 0933 Commercial catering equipment for food preservation, food preparation, as well as a range of juicers and blenders. www.sammic.com.au n See our advert on page 93

Brice Australia Pty Ltd (03) 9888 7215 Brice has an equipment solution for every application. www.briceaust.com.au n See our advert on page 35 VGM International 1800 650 601 Suppliers of quality professional knives and kitchenware. www.vgmimports.com.au n See our advert on page 95

Mitcham Trading 1800 000 996 Mitcham Trading manufactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range of covers from insulated thermal covers to standard machine washable fabric covers – all custom-made to fit your existing trolleys or equipment. www.mitchamtrading.com.au n See our advert on page 34

UNOX AUSTRALIA Pty Ltd (03) 9876 0803 Combi ovens and professional cooking systems. www.unoxaustralia.com.au n See our advert on page 22-23

Catering & Kitchen Equipment

Moffat Pty Limited 1800 023 953 Moffat develops and markets a range of cooking, bakery, meal distributions, ice cream and refrigeration equipment. www.moffat.com.au n See our advert on page 4, 16-17

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m en uip Eq

t Solutions

Butchers Equipment

Brita Water Filter Systems 1300 557 762 Water filtration specialists for the foodservice industry. www.brita.com.au n See our advert on page 33, 61

UNOX AUSTRALIA Pty Ltd (03) 9876 0803 Combi ovens and professional cooking systems. www.unoxaustralia.com.au n See our advert on page 22-23

Bezzera Australia Coffee 1300 550 927 Machines Guaranteed espresso coffee machines for restaurants and cafés. www.bezzeracoffeemachines.com.au n See our advert on page 24-25

of

www.truebluechemicals.com.au Ph: 1800 635 746 Email: sales@truebluechemicals.com.au

Wesfarmers Kleenheat Gas 13 21 80 Kleenheat Gas is a major distributor of LPG and a market leader in providing gas services to residential, commercial, industrial, rural and automotive markets in Australia. For all your LPG needs call 13 21 80. www.kleenheat.com.au n See our advert on page 99

A Wo rld

Manufacturers and suppliers of quality cleaning, maintenance and hygiene solutions for the hospitality industry: • Food services • Bar& Cellar • Laundry • Hand Hygiene • Housekeeping

Bradley Smoker (03) 9015 9317 Bradley Smoker, gourmet food smokers. www.bradleysmoker.com.au n See our advert on page 94

Baker Refrigeration 1800 423 626 Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for over 81 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs. www.ajbaker.com.au n See our advert on page 29

Chanrol Pty Ltd Plastic and paper packaging. www.chanrol.com n See our advert on page 28

(02) 9831 2188

Empire Trade Group Pty Ltd

(02) 9556 1400 or 0488 EMP IRE Empire Trade Group can supply your business with catering equipment, commercial refrigeration, air conditioning, stainless steel fabrication & shop fit outs. www.empiretradegroup.com.au n See our advert on page 21

Fraser & Hughes (02) 9360 4760 The only manufacturer of Australian and ethically made hospitality uniforms. Servicing the hospitality industry with a premium range of hospitality uniforms and footwear, professional knives and aprons since 1927. Australian and Family owned. www.fraserandhughes.com.au n See our advert on page 18-19

From a Teaspoon to an Oven – Commercial Catering Equipment under ONE roof!

E: info@australiancateringequipment.com.au W: www.auscaterquip.com.au Call us now on (02) 8459 2014

www.hospitalitydirectory.com.au

Products & Services Directory

SAMMIC AUSTRALIA PTY LTD

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Quality Catering Equipment

Importers of quality European commercial catering equipment Sole distributors of Sammic, Santos, Ceado & Fiamma brands.

Our range includes ware washing, food preservation, food preparation, juicers, blenders, ice crushers, toasters, contact grills, convection grill microwave & crepe machines.

Ph: (03) 9584 0933 www.sammic.com.au

Tastes as Good as it Looks!

SKOPE Refrigeration 1800 121 535 For the best refrigeration, you can depend on SKOPE. www.skope.com.au n See our advert on page 32 Mitcham Trading 1800 000 996 Mitcham Trading manufactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range of covers from insulated thermal covers to standard machine washable fabric covers â&#x20AC;&#x201C; all custom-made to fit your existing trolleys or equipment. www.mitchamtrading.com.au n See our advert on page 34

Put freshly made waffles on your menu today they go down a treat.

We even supply the waffle cooking equipment free of charge.

UNOX AUSTRALIA Pty Ltd (03) 9876 0803 Combi ovens and professional cooking systems. www.unoxaustralia.com.au n See our advert on page 22-23

Commercial Kitchens & Products

Complete Kitchenware have been offering flexible and cost effective choices to the restaurant & the catering industry for over 10 years with Commercial Kitchen Equipment, Catering & Restaurant Equipment, and table top solutions suitable for everyone.

R

www.goldenmalted.com.au sales@poffertjesyum.com.au 0414 571 018

HIT Equipment International 1300 85 69 70 Pty Ltd Importers of cutlery polishing machines, glass polishers, cutlery wrappers, cutlery washers, vacuum sealing machines, orange juicers and de-carbonisers. www.hit-equipment.com.au n See our advert on page 35

Peter McInnes Pty Ltd (02) 4902 6500 Suppliers of commercial equipment including KitchenAid stand mixers. www.petermcinnes.com.au n See our advert on page 14 Quirks Australia 1800 804 627 Refrigeration and foodservice equipment sales, rentals and servicing. www.quirksaustralia.com.au n See our advert on page 31

Ph: (02) 9569 7790 www.completekitchenware.com.au

Empire Trade Group Pty Ltd

(02) 9556 1400 or 0488 EMP IRE Empire Trade Group can supply your business with catering equipment, commercial refrigeration, air conditioning, stainless steel fabrication & shop fit outs. www.empiretradegroup.com.au n See our advert on page 21 HIT Equipment International 1300 85 69 70 Pty Ltd Importers of cutlery polishing machines, glass polishers, cutlery wrappers, cutlery washers, vacuum sealing machines, orange juicers and de-carbonisers. www.hit-equipment.com.au n See our advert on page 35

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Products & Services Directory

Peter McInnes Pty Ltd (02) 4902 6500 Suppliers of commercial equipment including KitchenAid stand mixers. www.petermcinnes.com.au n See our advert on page 14

Better hygiene solutions for foodservice Ensure your business is clean, hygienic, safe and comfortable for your customers.

• Tork Washroom • Tork Dispensers

• Tork Tabletop • Tork Wipers

www.tork.com.au/foodservice

1800 643 634 Cooking Utensils Fraser & Hughes (02) 9360 4760 The only manufacturer of Australian and ethically made hospitality uniforms. Servicing the hospitality industry with a premium range of hospitality uniforms and footwear, professional knives and aprons since 1927. Australian and Family owned. www.fraserandhughes.com.au n See our advert on page 18-19 VGM International 1800 650 601 Suppliers of quality professional knives and kitchenware. www.vgmimports.com.au n See our advert on page 95

Dishwashing Equipment & Supplies Complete Kitchenware (02) 9569 7790 Suppliers of kitchen & catering equipment, beverage systems, furniture, furnishings and fit outs. www.completekitchenware.com.au n See our advert on page 93 HIT Equipment International 1300 85 69 70 Pty Ltd Importers of cutlery polishing machines, glass polishers, cutlery wrappers, cutlery washers, vacuum sealing machines, orange juicers and de-carbonisers. www.hit-equipment.com.au n See our advert on page 35

Display Cabinets & Counters Australian Catering (02) 8459 2014 Equipment Supplies Commercial catering equipment, food equipment, kitchen equipment, cooking equipment. www.australiancateringequipment.com.au n See our advert on page 92 SKOPE Refrigeration 1800 121 535 For the best refrigeration, you can depend on SKOPE. www.skope.com.au n See our advert on page 32

Dough Mixers/Pressers Brice Australia Pty Ltd (03) 9888 7215 Brice has an equipment solution for every application. www.briceaust.com.au n See our advert on page 35 Moffat Pty Limited 1800 023 953 Moffat develops and markets a range of cooking, bakery, meal distributions, ice cream and refrigeration equipment. www.moffat.com.au n See our advert on page 4, 16-17

Electrical Appliances Bezzera Australia Coffee 1300 550 927 Machines Guaranteed espresso coffee machines for restaurants and cafés. www.bezzeracoffeemachines.com.au n See our advert on page 24-25 Bradley Smoker (03) 9015 9317 Bradley Smoker, gourmet food smokers. www.bradleysmoker.com.au n See our advert on page 94

Ice Making Equipment Baker Refrigeration 1800 423 626 Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for over 81 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs. www.ajbaker.com.au n See our advert on page 29

Moffat Pty Limited 1800 023 953 Moffat develops and markets a range of cooking, bakery, meal distributions, ice cream and refrigeration equipment. www.moffat.com.au n See our advert on page 4, 16-17

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Products & Services Directory

Knives & Accessories

From 20kg per day to 2300kg per day, weâ&#x20AC;&#x2122;ve got you covered.

MADE IN THE USA

With almost 60 years continuous experience in designing and building ice makers in Australia for Australian conditions we can provide the equipment and technical support you need.

The ultimate edge for professional chefs

Call 1300 301 380 now to see how we can help you or check us out @ www.stuman.com.au

Diversey Australia Pty Limited 1800 647 779 Diversey, now a part of Sealed Air, is a leading global provider of commercial cleaning, sanitation and hygiene solutions. www.diversey.com n See our advert on page 91

PROFESSIONAL CHEFS KNIVES

Mixers Brice Australia Pty Ltd (03) 9888 7215 Brice has an equipment solution for every application. www.briceaust.com.au n See our advert on page 35

Kitchenware

Chanrol Pty Ltd Plastic and paper packaging. www.chanrol.com n See our advert on page 28

Oppenheimer (02) 9748 3111 Oppenheimer has been in the business of supplying Ice cream and Gelato ingredients for some seventeen years. In that time we have learned a lot about the wants and needs of the Australian market, and have grown to become the largest distributor of Gelato ingredients in Australia and New Zealand. www.oppenheimer.com.au n See our advert on page 58 Peter McInnes Pty Ltd (02) 4902 6500 Suppliers of commercial equipment including KitchenAid stand mixers. www.petermcinnes.com.au n See our advert on page 14

Kitchen Cleaning Solutions

Australian Made Campaign (The) (03) 9686 1500 The Australian Made Campaign logo is a registered certification trademark. It can only be used on products that are registered with the not-for-profit Australian Made Campaign and which meet the criteria set out in the Australian Consumer Law and AMAGâ&#x20AC;&#x2122;s own and more stringent Code of Practice. www.australianmade.com.au n See our advert on page 69

Fraser & Hughes (02) 9360 4760 The only manufacturer of Australian and ethically made hospitality uniforms. Servicing the hospitality industry with a premium range of hospitality uniforms and footwear, professional knives and aprons since 1927. Australian and Family owned. www.fraserandhughes.com.au n See our advert on page 18-19

Oil & Water Filtration Systems & Services Brita Water Filter Systems 1300 557 762 Water filtration specialists for the foodservice industry. www.brita.com.au n See our advert on page 33, 61

DEXTER RUSSELL PIZZA & BAKERS TOOLS

Outdoor Cooking Equipment

(02) 9831 2188 Bradley Smoker (03) 9015 9317 Bradley Smoker, gourmet food smokers. www.bradleysmoker.com.au n See our advert on page 94

Peter McInnes Pty Ltd (02) 4902 6500 Suppliers of commercial equipment including KitchenAid stand mixers. www.petermcinnes.com.au n See our advert on page 14

Chanrol Pty Ltd Plastic and paper packaging. www.chanrol.com n See our advert on page 28

(02) 9831 2188

Ovens & Cooktops

VGM International 1800 650 601 Suppliers of quality professional knives and kitchenware. www.vgmimports.com.au n See our advert on page 95

sofgrip AUSTRALIAN IMPORT AGENTS:

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Brita Water Filter Systems 1300 557 762 Water filtration specialists for the foodservice industry. www.brita.com.au n See our advert on page 33, 61

INTERNATIONAL

VGM INTERNATIONAL PHONE:

02 9997 3420 02 9997 1795 www.dexter1818.com sales@vgmimports.com.au

FAX:

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Products & Services Directory

Moffat Pty Limited 1800 023 953 Moffat develops and markets a range of cooking, bakery, meal distributions, ice cream and refrigeration equipment. www.moffat.com.au n See our advert on page 4, 16-17

A true Ally on your side!

Professional Combi ovens and cooking systems UNOX Australia Pty Ltd 5B 100 New St, Ringwood 3134, Victoria PH: 03 9876 0803 - FAX: 03 9876 8270

info@unoxaustralia.com.au Pancake Makers

Golden Malted Waffles Australia 0414 571 018 Just add water to the waffle and cone mix for freshly made waffles and waffle cones. We even supply the free waffle iron. www.goldenmalted.com n See our advert on page 93

Pizza Ovens & Equipment Bradley Smoker (03) 9015 9317 Bradley Smoker, gourmet food smokers. www.bradleysmoker.com.au n See our advert on page 94 Brice Australia Pty Ltd (03) 9888 7215 Brice has an equipment solution for every application. www.briceaust.com.au n See our advert on page 35 Complete Kitchenware (02) 9569 7790 Suppliers of kitchen & catering equipment, beverage systems, furniture, furnishings and fit outs. www.completekitchenware.com.au n See our advert on page 93

Scales Brice Australia Pty Ltd (03) 9888 7215 Brice has an equipment solution for every application. www.briceaust.com.au n See our advert on page 35

Service & Repairs

Entertainment

Slicing Machines Brice Australia Pty Ltd (03) 9888 7215 Brice has an equipment solution for every application. www.briceaust.com.au n See our advert on page 35

Trolleys Mitcham Trading 1800 000 996 Mitcham Trading manufactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range of covers from insulated thermal covers to standard machine washable fabric covers – all custom-made to fit your existing trolleys or equipment. www.mitchamtrading.com.au n See our advert on page 34

Used Equipment Bezzera Australia Coffee 1300 550 927 Machines Guaranteed espresso coffee machines for restaurants and cafés. www.bezzeracoffeemachines.com.au n See our advert on page 24-25

APRA|AMCOS 1300 852 388 APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world www.apra-amcos.com.au n See our advert on page 10 PPCA – Phonographic (02) 8569 1100 Performance Company of Australia PPCA grants licences for the public performance of recorded music or music videos. www.ppca.com.au n See our advert on page 12

Entertainment Systems APRA|AMCOS 1300 852 388 APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world www.apra-amcos.com.au n See our advert on page 10

Gaming Products & Services

laundry Laundry Equipment Mitcham Trading 1800 000 996 Mitcham Trading manufactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range of covers from insulated thermal covers to standard machine washable fabric covers – all custom-made to fit your existing trolleys or equipment. www.mitchamtrading.com.au n See our advert on page 34

music, gaming & entertainment Background Music Quality Hospitality International (03) 9570 4170 16/01/2013 9:40:57 AM QHI delivers quality online hospitality training courses. RSA, RSG and Food Handlers. www.qhint.com n See our advert on page 6

Australian Hospitalty directory small.indd 1

APRA|AMCOS 1300 852 388 APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world www.apra-amcos.com.au n See our advert on page 10 PPCA – Phonographic (02) 8569 1100 Performance Company of Australia PPCA grants licences for the public performance of recorded music or music videos. www.ppca.com.au n See our advert on page 12

Music Licensing APRA|AMCOS 1300 852 388 APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world www.apra-amcos.com.au n See our advert on page 10

Brice Australia Pty Ltd (03) 9888 7215 Brice has an equipment solution for every application. www.briceaust.com.au n See our advert on page 35

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Products & Services Directory

DO YOU PLAY RECORDED MUSIC IN YOUR BUSINESS? PPCA is the leading provider of copyright licences which enable you to play almost all recordings commercially released in Australia, leaving you to freely and legally use recorded music to drive your business.

Real Music • Real Artists • Real Impact

www.ppca.com.au

Music Systems APRA|AMCOS 1300 852 388 APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world www.apra-amcos.com.au n See our advert on page 10

Television & Pay TV APRA|AMCOS 1300 852 388 APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world www.apra-amcos.com.au n See our advert on page 10

RedCat Pty Ltd 1300 473 3228 RedCat provides integrated, end-to-end, point of sale, accounting and business management solutions that give users total control of their business. www.redcat.com.au n See our advert on page 98 Vectron Systems Pty Ltd 1300 530 509 Vectron is a single source for all your hospitality POS and cash register needs. www.vectron.com.au n See our advert on page 98

Docket Books

DOCKET BOOKS

• Assist in effective record keeping • Create a professional image • Simple & straight forward designs Restaurant

Takeaway

OICE

818

Management Software RedCat Pty Ltd 1300 473 3228 RedCat provides integrated, end-to-end, point of sale, accounting and business management solutions that give users total control of their business. www.redcat.com.au n See our advert on page 98

118

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Diners Club 1300 360 060 Become a Diners Club Merchant today! www.dinersclub.com.au/merchant n See our advert on page OBC

Ordermate POS 1300 667 067 OrderMate is Australia’s leading POS experts for hospitality businesses. www.ordermate.com.au n See our advert on page 98

Management Systems & Supplies 1800

TAX INV

TABL E

TOTA

Cash Registers

Microtrade Point of Sale 1800 70 10 75 (M-PO$) Microtrade is the solution for all your Point of Sale needs. www.microtrade.com.au n See our advert on page 8-9

Vectron Systems Pty Ltd 1300 530 509 Vectron is a single source for all your hospitality POS and cash register needs. www.vectron.com.au n See our advert on page 98

Insist on...

Inclu

point of sale & management

Management - POS

L$ GST

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k You

Quote AHD13 and receive

5% DISCOUNT!

FREECALL

1800 818 118

Impact Business Forms 1800 818 118 Restaurant and takeaway docket books. www.impactforms.com.au n See our advert on page 97 RedCat Pty Ltd 1300 473 3228 RedCat provides integrated, end-to-end, point of sale, accounting and business management solutions that give users total control of their business. www.redcat.com.au n See our advert on page 98

Point of Sale & Cash Handling

Australasian Gaming Expo (02) 9211 7430 Microtrade Point of Sale 1800 70 10 75 The Australasian Gaming Expo starts 13th August (M-PO$) 2013.

Microtrade is the solution for all your Point of Sale Visit our website for more information. needs. www.austgamingexpo.com www.microtrade.com.au Microtrade Point of Sale 1800 70 10 75 (M-PO$) n See our advert on page 8-9 32041 Restaurant Docket Books ad 58x120mm.indd 1 1/11/12 11:18 n AMSee our advert on page 13, 68 Microtrade is the solution for all your Point of Sale needs.

Ordermate POS 1300 667 067 Diners Club 1300 360 060 www.microtrade.com.au OrderMate is Australia’s leading POS experts for Become a Diners Club Merchant today! hospitality businesses. www.dinersclub.com.au/merchant n See our advert on page 8-9 www.ordermate.com.au n See our advert on page OBC n See our advert on page 98 Employment Services

www.impactforms.com.au

Quality Hospitality International (03) 9570 4170 QHI delivers quality online hospitality training courses. RSA, RSG and Food Handlers. www.qhint.com n See our advert on page 6

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Products & Services Directory

Bar Fridges Baker Refrigeration 1800 423 626 Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for over 81 years. With world leading brands such as Bonnet Neve, Euroâ&#x20AC;&#x2122;cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs. www.ajbaker.com.au n See our advert on page 29 POS | CCTV | Digital Signage

1300 530 509 | vectron.com.au

The Australian POS solution built for the hospitality industry Customer Loyalty - Online Ordering - KTS Prep Screens - Wireless Handhelds EFTPOS Integration - Multi Site Functionality - Phone Orders & Catering

Mention this ad to receive 5 FREE boxes of paper with every system purchased

www.ordermate.com.au

CALL 1300 667 067

RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business.

Stationery & Office Supplies Impact Business Forms 1800 818 118 Restaurant and takeaway docket books. www.impactforms.com.au n See our advert on page 97 Microtrade Point of Sale 1800 70 10 75 (M-PO$) Microtrade is the solution for all your Point of Sale needs. www.microtrade.com.au n See our advert on page 8-9 Menu Company 1800 22 33 12 Stylish menu covers and wine lists. www.menucompany.com.au n See our advert on page 100

For All Your Hotel Pen Requirements

www.pens.com.au

RedCat Point of Sale Solutions 1300 4 REDCAT www.redcat.com.au info@redcat.com.au

refrigeration, air con & heating Air Conditioning Empire Trade Group Pty Ltd

(02) 9556 1400 or 0488 EMP IRE Empire Trade Group can supply your business with catering equipment, commercial refrigeration, air conditioning, stainless steel fabrication & shop fit outs. www.empiretradegroup.com.au n See our advert on page 21

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SKOPE Refrigeration 1800 121 535 For the best refrigeration, you can depend on SKOPE. www.skope.com.au n See our advert on page 32

Energy Wesfarmers Kleenheat Gas 13 21 80 Kleenheat Gas is a major distributor of LPG and a market leader in providing gas services to residential, commercial, industrial, rural and automotive markets in Australia. For all your LPG needs call 13 21 80. www.kleenheat.com.au n See our advert on page 99

Freezers Baker Refrigeration 1800 423 626 Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for over 81 years. With world leading brands such as Bonnet Neve, Euroâ&#x20AC;&#x2122;cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs. www.ajbaker.com.au n See our advert on page 29 Frosty Boy Australia (07) 3806 2888 Frosty Boy manufactures ice creams, desserts and drinks including our award-winning vanilla soft serve, soft serve frozen yoghurt, yoghurt and beverage powders, toppings and syrups. www.frostyboy.com.au n See our advert on page 93 Quirks Australia 1800 804 627 Refrigeration and foodservice equipment sales, rentals and servicing. www.quirksaustralia.com.au n See our advert on page 31 SKOPE Refrigeration 1800 121 535 For the best refrigeration, you can depend on SKOPE. www.skope.com.au n See our advert on page 32

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Products & Services Directory

Gases

HACCP & Certification

A bottle of the best is also available in bulk.

Tork Australasia 1800 643 634 Tork® professional hygiene products are designed to simplify your working day, every day. www.tork.com.au n See our advert on page 26-27

Ice Machines Specialty Showcases Supermarket

Hygiene Services Diversey Australia Pty Limited 1800 647 779 Diversey, now a part of Sealed Air, is a leading global provider of commercial cleaning, sanitation and hygiene solutions. www.diversey.com n See our advert on page 91

With over 50 years experience you’ll not only get great service, you’ll also get it all at very competitive prices.

ICE MAN 1800423 626

• LP Gas supply from a 45kg bottle to a large onsite bulk storage vessel

Complete Kitchenware (02) 9569 7790 Suppliers of kitchen & catering equipment, beverage systems, furniture, furnishings and fit outs. www.completekitchenware.com.au n See our advert on page 93

Shoe-Shine 1800 628 104 Automatic commercial shoe shine systems that’ll provide shiny, glossy shoes in under 10 seconds.

Best of all it’s completely hands free! www.shoe-shine.com.au n See our advert on page 91

Empire Trade Group Pty Ltd

True Blue Chemicals 1800 635 746 True Blue is an Australian, family owned company that has been manufacturing and supplying a wide range of businesses cleaning products & hygiene solutions for more than 25 years. www.truebluechemicals.com.au n See our advert on page 92

• Kwik-Gas exchange BBQ cylinders and refill systems • Industrial and commercial appliances • Reliable delivery and installation

Call 132 180 kleenheat.com.au

Heating Wesfarmers Kleenheat Gas 13 21 80 Kleenheat Gas is a major distributor of LPG and a market leader in providing gas services to residential, commercial, industrial, rural and automotive markets in Australia. For all your LPG needs call 13 21 80. www.kleenheat.com.au n See our advert on page 99

Refrigeration/Chillers Equipment Australian Catering (02) 8459 2014 Equipment Supplies Commercial catering equipment, food equipment, kitchen equipment, cooking equipment. www.australiancateringequipment.com.au n See our advert on page 92

www.ajbaker.com.au

Manitowoc Ice Machines

(02) 9556 1400 or 0488 EMP IRE Empire Trade Group can supply your business with catering equipment, commercial refrigeration, air conditioning, stainless steel fabrication & shop fit outs. www.empiretradegroup.com.au n See our advert on page 21 Moffat Pty Limited 1800 023 953 Moffat develops and markets a range of cooking, bakery, meal distributions, ice cream and refrigeration equipment. www.moffat.com.au n See our advert on page 4, 16-17

Quality Hospitality International (03) 9570 4170 QHI delivers quality online hospitality training courses. RSA, RSG and Food Handlers. www.qhint.com n See our advert on page 6

Pest Control

Quirks Australia 1800 804 627 Refrigeration and foodservice equipment sales, rentals and servicing. www.quirksaustralia.com.au n See our advert on page 31 SKOPE Refrigeration 1800 121 535 For the best refrigeration, you can depend on SKOPE. www.skope.com.au n See our advert on page 32

safety & hygiene Food Safety & Hygiene

Adams Pest Control (03) 9645 2388

(08) 8297 8000 Adams Pest Control has been solving pest control problems for over 65 years. Our comprehensive range of services includes insect and rodent, to bird and possum control-for industrial, commercial and domestic properties. We use only the most advanced and safest materials, to provide our clients with long term relief. www.adamspest.com.au

Allplastics Engineering Pty Ltd (02) 9417 6111 Australia’s widest range of architectural plastic materials and associated services. www.allplastics.com.au n See our advert on page 101 North Coast TAFE 1300 62 82 33 Award-winning education in tourism, hospitality and events. www.northcoast.tafensw.edu.au n See our advert on page 6

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Products & Services Directory

Royal Chinaware Pty Ltd (02) 9754 2800 Suppliers of a wide range of white porcelain-ware, commercially used by restaurants, hospitality industries, hotels, cafes, homeware stores and at private functions. www.cycimport.net n See our advert on page 30

tabletop Candles

E V E N T S • H O S P I TA L I T Y • W E D D I N G S

TABLE LIGHTING SPECIALISTS • Hospitality, Restaurants • Cafés, Bars, Nightclubs • Weddings, Events, Resorts • Spa, Cruise Line, Pool Side AUSTRALIA’S LARGEST RANGE • Table Lamps • Liquid Paraffin • Rechargeable Candles • Traditional Pillars, Floaters and Tea Lights

Absolutely the best prices with fantastic personal service.

02 4229 3668

www.coolcandles.com.au sales@coolcandles.com.au

Crockery Chanrol Pty Ltd Plastic and paper packaging. www.chanrol.com n See our advert on page 28

(02) 9831 2188

Royal Chinaware Pty Ltd (02) 9754 2800 Suppliers of a wide range of white porcelain-ware, commercially used by restaurants, hospitality industries, hotels, cafes, homeware stores and at private functions. www.cycimport.net n See our advert on page 30

Glassware Chanrol Pty Ltd Plastic and paper packaging. www.chanrol.com n See our advert on page 28

(02) 9831 2188

Royal Chinaware Pty Ltd (02) 9754 2800 Suppliers of a wide range of white porcelain-ware, commercially used by restaurants, hospitality industries, hotels, cafes, homeware stores and at private functions. www.cycimport.net n See our advert on page 30

Menu & Wine List Covers Amenities Australia (02) 9620 9888 Guest amenities, hotel supplies, Gilchrist & Soames, Aquamenities. www.amenitiesaustralia.com.au n See our advert on page 32

Cutlery

SERVICING AUSTRALIA, SOUTH PACIFIC, ASIA SINCE 1996

ELAG Pochetta 1300 782 129 An exciting new tabletop solution, ELAG Pochetta is a premium paper pouch with a napkin included. www.elagaustralia.com.au n See our advert on page 100

Candles Recharge 1800 052 948 Candles Recharge provides the most reliable, elegant, affordable & professional, flickering LED rechargeable tea light candles solution to having costly messy candles & paraffin oil candles in your business. We have specialized in these candles for over 4 years & are happy to give you help on our products. www.candlesrecharge.com.au

Save time.

Save money.

Add ambiance.

Transform your table settings.

Can you afford not to use Smart Candles?

Rechargeble 12-Set

Wax Pillar Candles

Candle Holders

www.smartcandle.com.au 07 38919095 enquiries@smartcandle.com.au

Chinaware Chanrol Pty Ltd Plastic and paper packaging. www.chanrol.com n See our advert on page 28

100

(02) 9831 2188

Australian Hospitality Directory 2013

HIT Equipment International 1300 85 69 70 Pty Ltd Importers of cutlery polishing machines, glass polishers, cutlery wrappers, cutlery washers, vacuum sealing machines, orange juicers and de-carbonisers. www.hit-equipment.com.au n See our advert on page 35 Oppenheimer (02) 9748 3111 Oppenheimer has been in the business of supplying Ice cream and Gelato ingredients for some seventeen years. In that time we have learned a lot about the wants and needs of the Australian market, and have grown to become the largest distributor of Gelato ingredients in Australia and New Zealand. www.oppenheimer.com.au n See our advert on page 58 VGM International 1800 650 601 Suppliers of quality professional knives and kitchenware. www.vgmimports.com.au n See our advert on page 95 Royal Chinaware Pty Ltd (02) 9754 2800 Suppliers of a wide range of white porcelain-ware, commercially used by restaurants, hospitality industries, hotels, cafes, homeware stores and at private functions. www.cycimport.net n See our advert on page 30

Napkins

WHY WRAP CUTLERY?

THE ALTERNATIVE IS HERE! Our portion control front-of-house applications are both practical and cost effective. The napkin is inserted during production making ELAG Pochetta Cutlery Pouches a hygienic presentation of your cutlery that can be personalised to suit your venue.

Ph: 1300 782 129

info@elagaustralia.com • www.elagaustralia.com

Tork Australasia 1800 643 634 Tork® professional hygiene products are designed to simplify your working day, every day. www.tork.com.au n See our advert on page 26-27

www.hospitalitydirectory.com.au

Products & Services Directory

Tabletop

transport

Custom Arcylic Products For the Hospitality Industry

Light Commercial

Full Fabrication Service Including: • Decorative items for buffet & breakfast bars • Cake stand & risers • Sneeze guards • Clear tubes & dispensers • Confectionery & condiment containers ‘Cut to size and shape service’

Perspex Frost

Ph: (02) 9417 6111 www.allplastics.com.au

Campbells Wholesale 1300 267 337 Wholesale distributor in foodservice and FMCG. www.campbells.com.au n See our advert on page 62-63 Candles Recharge 1800 052 948 Affordable and reliable quality flickering LED rechargeable tea light candles. www.candlesrecharge.com.au n See our advert on page 100 Chanrol Pty Ltd Plastic and paper packaging. www.chanrol.com n See our advert on page 28

www.volkswagen-commercial.com.au

(02) 9831 2188

ELAG Pochetta 1300 782 129 An exciting new tabletop solution, ELAG Pochetta is a premium paper pouch with a napkin included. www.elagaustralia.com.au n See our advert on page 100 Smart Candles Australasia (07) 3891 9095 Pty Ltd Commercial grade LED candles and accessories. www.smartcandle.com.au n See our advert on page 100 Tork Australasia 1800 643 634 Tork® professional hygiene products are designed to simplify your working day, every day. www.tork.com.au n See our advert on page 26-27

www.hospitalitydirectory.com.au

Renault Australia 1800 009 008 Our vehicles break with convention to create something truly distinctive and individual. View Renault’s full range of vans and light commercial vehicles and book a test drive in a Kangoo, Trafic or Master now. Our quality – your peace of mind. www.renault.com.au n See our advert on page 70

Catering to all your business needs

waste management Environmental Management Adams Pest Control

Pest Control www.adamspest.com.au n See our advert on page 99

(03) 9645 2388 (08) 8297 8000

Australian Hospitality Directory 2013

101

Products & Services Directory

Brand names & suppliers index 888

Australian Catering Equipment Supplies

A Adams Pest Control Adams Pest Control AHT Baker Refrigeration Alcas Oppenheimer Anchor Fonterra Foodservice André Verdier VGM International Aquamenities Amenities Australia Australia Grown Australian Made Campaign (The) Australian Made Australian Made Campaign (The) Australian Seafood Australian Made Campaign (The) Avery Berkel Brice Australia Pty Ltd B Ballograf pens Pens.com.au Baron Empire Trade Group Pty Ltd Bega Fonterra Foodservice Berri Lion Besser Vacuum HIT Equipment International Pty Ltd BIC pens Pens.com.au Biochanware Chanrol Pty Ltd Birkenstock Fraser and Hughes Birko Heaters Empire Trade Group Pty Ltd Blosius Euro style candles AAA Cool Candle Company Blue Seal Moffat Pty Limited Blue Seal Evolution Empire Trade Group Pty Ltd BNZ Coffee Works Express Bonnet Neve Baker Refrigeration Bovo Oppenheimer Bradley Smoker Bradley Smoker Brita Purity C Brita Water Filter Systems Brita Purity ST Brita Water Filter Systems Brix Chocolate for Wine Cacao Vin Bromic Australian Catering Equipment Supplies Buitoni Nestlè Professional Buondi Nestlè Professional C

D Dairy Farmers Lion Deli-Wrap Detpak Dexter Russell VGM International Diamond Commercial Royal Chinaware Tableware Pty Ltd DMT VGM International Ducats Juices Edlyn Foods Duke & Windsor Amenities Australia E Edlyn Foods Edlyn Foods Elcold Quirks Australia Empourium Empourium EOI Peerless Foods Epson Microtrade Point of Sale (M-PO$) Eswood Australian Catering Equipment Supplies Euro’Cryor Baker Refrigeration Everpure Water Filters Stuart Ice Makers Exquisite Australian Catering Equipment Supplies F Fiamma Fischer FMF Biscuits Formula 40 Forno Chef Pizza Oven

Sammic Australia VGM International SSM International Peerless Foods Brice Australia Pty Ltd Franke Coffee Works Express Fraser and Hughes Fraser and Hughes Frigomat Majors Group Australasia Pty Ltd Frosty Boy Frosty Boy Australia Frucosol HIT Equipment International Pty Ltd Frytol Peerless Foods

Genovese Coffee Gilchrist & Soames Goldstein

Genovese Coffee Amenities Australia Complete Kitchenware

H Hakka Hakka Foods HD Royal Chinaware Pty Ltd Helgas Goodman Fielder Hobart Complete Kitchenware Hobart Quirks Australia Hollowick liquid paraffin AAA Cool Candle Company Hoshizaki Quirks Australia Howe Ice Makers Stuart Ice Makers I Iarp Baker Refrigeration Ice Bear VGM International Icebreak Parmalat Australia Ltd Icesta Ice Makers Stuart Ice Makers Irinox SKOPE Refrigeration ISA Quirks Australia ISA Majors Group Australasia Pty Ltd Isomac Coffee Works Express J Jonmaster®

Diversey Australian Pty Limited

K Kara SSM International Kasumi Fraser and Hughes Kikkoman Kikkoman Australia Pty Ltd King Island Dairy Lion King Island Dairy Black Label Lion KitchenAid Peter McInnes Pty Ltd Kleenheat Gas Wesfarmers Kleenheat Gas Kloppenberg Baker Refrigeration Kwik Gas Wesfarmers Kleenheat Gas Kwik-Gas Wesfarmers Kleenheat Gas L Lavosh Lotus Luus Luxor pens Lyndon Grove Juices

Kurrajong Kitchen Hakka Foods Australian Catering Equipment Supplies Pens.com.au Edlyn Foods

G

Cabons Golden Malted Waffle Cone Mix CalciYum Carpigiano Ceado

102

Chanrol Chanrol Pty Ltd Clax® Diversey Australian Pty Limited Cobra Moffat Pty Limited Coco Pops® Kellogg (Australia) Pty Ltd Comprital Oppenheimer Convotherm Moffat Pty Limited Coon Lion Corn Flakes Kellogg (Australia) Pty Ltd Criocabin Baker Refrigeration Crisco Goodman Fielder Cross pens Pens.com.au

Golden Malted Waffles Australia Fonterra Foodservice Moffat Pty Limited Sammic Australia

Australian Hospitality Directory 2013

Gaming Technologies Australasian Association Gaming Expo Gee Vee Sandhurst Fine Foods Gel-matic Majors Group Australasia Pty Ltd Gemm Majors Group Australasia Pty Ltd

M MAC Maggi Mainland Manconi

Fraser and Hughes Nestlè Professional Fonterra Foodservice Brice Australia Pty Ltd

www.hospitalitydirectory.com.au

Products & Services Directory

Manitowoc Baker Refrigeration Mazzer Espresso Grinders Genovese Coffee Meadow Lea Goodman Fielder Mersey Valley Lion MIL LEL Lion Millo Nestlè Professional Miracle Peerless Foods MISA SKOPE Refrigeration Motorola Microtrade Point of Sale (M-PO$) M-PO$ Microtrade Point of Sale (M-PO$) N Nescafè Nescafè Milano Nestlè Noodle Partners Nutri-Grain®

Nestlè Professional Nestlè Professional Nestlè Professional Passage Foods Kellogg (Australia) Pty Ltd

O OMAS Brice Australia Pty Ltd Oppenheimer Comprisoft Oppenheimer Oxivir® Diversey Australian Pty Limited P Pail-Pak Detpak Parker pens Pens.com.au Parmalat Parmalat Australia Ltd Passage to India Passage Foods Passage to Morocco Passage Foods Passage to Sri Lanka Passage Foods Pastryhouse Fonterra Foodservice Patisserie d’ Artiste Nestlè Professional Pauls Parmalat Australia Ltd Perfect Italiano Fonterra Foodservice PocketMate Ordermate POS Poffertjes Yum Mini Dutch Pancake Mix Golden Malted Waffles Australia PPCA PPCA - Phonographic Performance Company of Australia Praise Goodman Fielder Premier Amenities Amenities Australia Product of Australia The Australian Made Campaign Pura Lion Pura Culinary Oils Peerless Foods R Rational Complete Kitchenware Rebbit Detpak Rice Bubbles® Kellogg (Australia) Pty Ltd Ripple-Wrap Detpak Roband Complete Kitchenware Roband Empire Trade Group Pty Ltd

www.hospitalitydirectory.com.au

Robot Coupe

Australian Catering Equipment Supplies Robot Coupe Complete Kitchenware Rofry Oil-less Fryer Brice Australia Pty Ltd Rösler HIT Equipment International Pty Ltd Rossi Boots Fraser and Hughes Rotel Moffat Pty Limited Rubicone Majors Group Australasia Pty Ltd S

T

Tasmanian Heritage Tasselli Taste of India Tea Drop Teas

U UBERT Ubert

Brice Australia Pty Ltd Baker Refrigeration

V

Safelock True Blue Chemicals Sam4s Microtrade Point of Sale (M-PO$) Sammic Sammic Australia Santos Sammic Australia Savannah VGM International Scotsman Ice Systems Empire Trade Group Pty Ltd Sencotel Majors Group Australasia Pty Ltd Sharp Microtrade Point of Sale (M-PO$) Shuflo Beer Pumps Stuart Ice Makers Shun Fraser and Hughes Silikomart Majors Group Australasia Pty Ltd Ski Fonterra Foodservice SKOPE Australian Catering Equipment Supplies Skope Complete Kitchenware SKOPE SKOPE Refrigeration SKOPE Quirks Australia Slayer Coffee Works Express Smith’s Snackfood Products Harbottle OnPremise Soft Care® Diversey Australian Pty Limited Solutions True Blue Chemicals Special K® Kellogg (Australia) Pty Ltd Spice Perfection SSM International Suma® Diversey Australian Pty Limited

Taski® by Diversey

Top Brewer by Scanomat Genovese Coffee Towa Microtrade Point of Sale (M-PO$) Turbofan Complete Kitchenware Turbofan Moffat Pty Limited

Vaalia Parmalat Australia Ltd Vara SSM International Vestfrost Quirks Australia Victorinox Knives Fraser and Hughes Vimitex Sammic Australia Vitamix Empire Trade Group Pty Ltd Volkswagen Caddy Maxi Van Volkswagen Commercial Vehicles Volkswagen Caddy Van Volkswagen Commercial Vehicles Volkswagen Transporter Volkswagen Commercial Vehicles W WaiterMate Ordermate POS Waldorf Moffat Pty Limited Wanzl Brice Australia Pty Ltd Washtech Moffat Pty Limited Washtech Empire Trade Group Pty Ltd Watties SSM International WEGA Coffee Works Express WEGA Genovese Coffee Western Star Fonterra Foodservice White Wings Goodman Fielder Wise Training Wise Education Group Wonder White Goodman Fielder Wood’s Condiments Edlyn Foods Wusthof Knives Fraser and Hughes X

Diversey Australian Pty Limited Lion Quirks Australia SSM International Genovese Coffee

Xpressnap

Tork Australasia

Tecfrigo Baker Refrigeration Technogel Majors Group Australasia Pty Ltd Tecnopack Oppenheimer Tekna Majors Group Australasia Pty Ltd Thomas Dörr HIT Equipment International Pty Ltd Tiffin SSM International

Australian Hospitality Directory 2013

103

Products & Services Directory

Advertisers Index A AAA Cool Candle Company 100 AAA Pak 89 Academy Sofitel 83 Adams Pest Control 99 Alex Beaumont Hospitality College 83 Allplastics Engineering Pty Ltd 101 Amenities Australia 32 APRA|AMCOS 10 Australasian Gaming Expo 13, 68 Australian Catering Equipment Supplies 92 Australian Made Campaign (The) 69 B Baker Refrigeration Bakers Maison Balfours Bakery Pty Ltd Bartercard Australia Bezzera Australia Coffee Machines Bradley Smoker Brice Australia Pty Ltd Brisbane North Institute of TAFE Brita Water Systems Professional C Cacao Vin Campbells Wholesale Candles Recharge Chanrol Pty Ltd Coffee Works Express Complete Kitchenware

29 84 37 69 24-25 94 35 83 33,61

85 62-63 100 28 30 93

D Detpak 90 Diners Club OBC Diversey Australia Pty Limited 91 E Edlyn Foods 86 Elag Pochetta 100 Empire Trade Group Pty Ltd 21 Empourium 64-65 F Fonterra Foodservices Fraser & Hughes Frosty Boy Australia G GCIT: Gold Coast Institute of TAFE Genovese Coffee Golden Malted Waffles Australia Goodman Fielder

104

Australian Hospitality Directory 2013

42-43 18-19 93

5 80 93 84

H Hakka Foods Harbottle On-Premise HIT Equipment International Pty Ltd HOSTPLUS Hyundai iLoad I Impact Business Forms Intrust Super K Kellogg (Aust.) Pty Ltd Kikkoman Australia Pty Ltd Kurrajong Kitchen

84 54-55 35 2, 66 72-73

97 IBC

38-39 46-47 58

R RedCat Pty Ltd Renault Australia Royal Chinaware Pty Ltd

98 70 30

S Sammic Australia 93 Sandhurst Fine Foods 88 Sanitarium 40-41 Shoe-Shine 91 Simon George & Sons 51 SKOPE Refrigeration 32 Smart Candles Australasia Pty Ltd 100 SSM International 56-57 Stuart Ice Makers 95

L Lion 48-49 LogoWorks (The) 78

T Tork Australasian True Blue Chemicals

26-27 92

M Majors Group Australasia Pty Ltd Maltra Foods McCain Foods Menu Company Microtrade Point of Sale (M-PO$) Mission Foods Mitcham Trading Moffat Pty Limited

U UNOX AUSTRALIA Pty Ltd

22-23

N NESPRESSO Nestlè Professional North Coast TAFE

93 81 60 100 8-9 50 34 4, 16-17

IFC-1, 20 36 6

V Vectron Systems Pty Ltd 98 VGM International 95 Volkswagen 74-75 W Wesfarmers Kleenheat Gas Winestate Magazine Wise Education Group

99 52-53 83

O Oppenheimer 58 Ordermate POS 98 P Parmalat Australia 86 Passage Foods 44-45 Peerless Foods 59 Pens.com.au 98 Peter McInnes Pty Ltd 14 PPCA - Phonographic 12 Performance Company of Aust.

Q Quality Hospitality International Quirks Australia

6 31

www.hospitalitydirectory.com.au

welcome a higher spending clientele with diners club Accepting Diners Club cards gives you access to cardholders who can help grow your sales revenue and profits faster.

Target high spending customers Our members are some of the highest spending cardholders in Australia and they actively seek cafes and restaurants that accept the Diners Club Card. We even help them to find you with our online Merchant Finder.

You will also be tapping in to the lucrative corporate market, as many of our Corporate Card Members are mandated to use their card for business hospitality.

Getting started is easy and costs you nothing We can get you started easily by linking our merchant facility to your existing terminal.

There are no upfront costs, account keeping or ongoing fees and commission is only charged when a transaction is processed . . . so we only make money if you are too.

For further information email premium.service@dinersclub.com.au or call 1300 360 060.

151.207194

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Wwhen you open your door to growth you Š 2011 Diners Club Pty Limited ABN 35 004 343 051. Diners ClubŽ is the registered trademark of Diners Club International Limited used and registered throughout the world.