AHD Annual 2012 by Associated Media Group Pty Ltd

Australian

welcome a higher spending clientele with diners club

Hospitality

Accepting Diners Club cards gives you access to cardholders who can help grow your sales revenue and profits faster.

2012

DIRECTORY

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Welcome to the 10th annual publication of the Australian Hospitality Directory - Australia’s only printed suppliers’ guide and the original and absolute leader in the industry.

Vol. 10 No. 1

o your existing terminal. nd commission is only money if you are too.

m.au or call 1300 360 060.

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This directory reaches many thousands of key decision makers in the food, beverage and accommodation sectors nationwide including restaurants, cafes, caterers, hotels, motels, bars, pubs and clubs.

Our website www.hospitalitydirectory.com.au is continually evolving as we constantly update supplier’s information and upload the latest industry, product and event news as it happens.

years

AUS RY TRALI AN HOSPITALITY DIRECTO

www.hospitalitydirectory.com.au SHOWCASING AUSTRALIA’S LEADING SUPPLIERS

nal Limited used and registered throughout the world.

21/02/2012 15:03

Our weekly hospitality e-news broadcast is loaded with the latest supplier and industry news and reaches over 10,000 subscribers and attracts new subscribers daily. We hope you enjoy this edition and kindly request that you let advertisers know that you saw them in the Australian Hospitality Directory as it’s with their support and participation that we exist. Yours sincerely,

Alan Hyman Managing Director Associated Media Group Pty Ltd

Published By Associated Media Group Pty Ltd Level 1, 174 Willoughby Road St Leonards NSW 2065 telephone: 02 9437 5155 | fax: 02 9436 0215 www.hospitalitydirectory.com.au Advertising For advertising in the next issue telephone: 02 9437 5155 email: alan@amgroup.net.au Production and design Associated Media Group Pty Ltd We kindly ask all readers to notify the advertisers that you saw their advertisement in Australian Hospitality Directory 2012, as it is only by their willing participation that this publication is available to you. We recommend that you use the advertisers wherever possible.

Publishing, advertising and production of the CILTA AWARDS by Associated Media Group: telephone: 02 9955 3322 | email: admin@amgroup.net.au Disclaimer Readers are advised that Australian Hospitality Directory 2012 and Associated Media Group (AMG) cannot be held responsible for the accuracy of statements made in advertising and editorial, nor the quality of the goods or services advertised. Opinions expressed throughout the publication are the contributors own and do not necessarily reflect the views or policy of Australian Hospitality Directory 2012 or Associated Media Group. While every reasonable effort has been taken to ensure the accuracy of the information contained in this publication, Associated Media Group takes no responsibility for those relying on the information. Associated Media Group and Australian Hospitality Directory 2012 disclaims all responsibility for any loss or damage suffered by readers or third parties in connection with the information contained in this publication.

www.hospitalitydirectory.com.au

Warranty and Indemnity Advertisers and/or advertising agencies upon and by lodging material with Associated Media Group for publication or authorising or approving of the publication of any material indemnify the Australian Hospitality Directory 2012 and Associated Media Group, its servants and agents, against all liability claims or proceedings whatsoever arising from the publication and without limiting the generality of the foregoing to indemnify each of them in relation to defamation, slander of title, breach of copyright, infringement of trademarks or names of publication titles, unfair competition or trade practices, royalties or violation of rights or privacy regulations and that its publication will not give rise to any rights against or liabilities against Associated Media Group , its servants or agents and in particular, that nothing therein is capable of being misleading or deception or otherwise in breach of Part V of the Trade Practices Act 1974.

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Pages 6-11

Education & Management Systems

The range of hospitality industries, embracing culinary industries, tourism and events, is increasing constantly. Potential career opportunities for skilled graduates continue to grow, including employment as chefs, cooks, kitchen attendants, waiters, meat and food processing workers, food and beverage supervisors, front office managers, events and tourism staff, event organisers, hotel/motel/bar/restaurant managers and catering managers. Many also run their own businesses. Chisholm hospitality, cookery and events students work in many of Melbourne’s most notable venues and locations, and in Chisholm’s own open-to-the-public training venues. Students also enjoy opportunities to network with their chosen industries – regularly competing in, and winning, prestigious industry competitions, and participating in local festivals and events. Chisholm qualifications are nationally accredited pathways leading to further study, as well as into careers directly, in a range of industries including: -- hotels, motels, clubs, casinos, customer service, restaurants, recreation facilities, tourism, tourism attractions, cruise lines, and theme parks. For full, detailed outlines of Chisholm courses and pathways, log on to www.chisholm.edu.au or phone 1300 CHISHOLM (1300 244 746).

Jane Gilbert Tourism A year spent in Japan as an 18-year old exchange student changed the path of Jane Gilbert’s life and sparked a fascination with travel that has never faded. “That really opened my eyes and got me interested in the idea of seeing and understanding different countries and cultures,” Jane says. There followed years of travel and exploration that has seen her visit every continent on Earth, except one. “I’m still to visit Antarctica!” Jane laughs. Jane, who teaches the Certificate III in Tourism, brings all her experience and love of travel to the students she teaches. “I want my students to understand the huge potential that this industry has,” she says. “I can see their eyes light up when I bring in guest speakers – such as sales reps from travel companies – because they begin to see the opportunities that are out there for creating new services and advancing their careers.” This kind of engagement with industry is something that Chisholm does particularly well, according to Jane. She works in a travel agent two days a week and constantly brings her up-to-date knowledge into the classroom. The usual components of the Certificate III in Tourism are augmented by excursions, guest speakers and a range of other initiatives to broaden students’ horizons. “I think it’s the best introduction to the industry you can get,” Jane says.

www.chisholm.edu.au 1300 CHISHOLM (1300 244 746) • Dandenong • Frankston • Berwick • Cranbourne • Mornington Peninsula • Bass Coast • Workplaces

Daniel Daniel Migliaccio Migliaccio Cooking Cooking and and Culinary Culinary Chisholm graduate Daniel Migliaccio is just one of over Chisholm graduate Daniel Migliaccio is just one of over a hundred apprentices to have passed through the a hundred apprentices to have passed through the kitchens of employer and mentor Guy Grossi’s legendary kitchens of employer and mentor Guy Grossi’s legendary Melbourne restaurant Grossi Florentino. Melbourne restaurant Grossi Florentino. Daniel is now working full time at Grossi Florentino and Daniel is now working full time at Grossi Florentino and is quick to give credit to his Chisholm trainers. “The is quick to give credit to his Chisholm trainers. “The trainers at Chisholm have been amazing,” he says, “If it trainers at Chisholm have been amazing,” he says, “If it wasn’t for them I wouldn’t be here. They’re always willing wasn’t for them I wouldn’t be here. They’re always willing to help, even out of class-time, and I feel like they’ve to help, even out of class-time, and I feel like they’ve become friends as well as mentors.” become friends as well as mentors.” Working six days a week – five days at the restaurant and Working six days a week – five days at the restaurant and one day at Chisholm Institute of TAFE – for three years, one day at Chisholm Institute of TAFE – for three years, Daniel achieved his Certificate III in Commercial Cookery Daniel achieved his Certificate III in Commercial Cookery while at the same time gaining the kind of invaluable while at the same time gaining the kind of invaluable experience that can only come from working in a busy experience that can only come from working in a busy professional kitchen. professional kitchen. According to Grossi, it’s a system of training that’s hard According to Grossi, it’s a system of training that’s hard to beat. A TAFE graduate himself, Guy is passionate to beat. A TAFE graduate himself, Guy is passionate about the benefits that he believes TAFE can give to about the benefits that he believes TAFE can give to young people, particularly those entering the demanding young people, particularly those entering the demanding hospitality sector. hospitality sector. “TAFE gives you the edge,” says Grossi, “It gives you an “TAFE gives you the edge,” says Grossi, “It gives you an extra dimension of experience, of contacts and of support extra dimension of experience, of contacts and of support that can last you for the rest of your career.” that can last you for the rest of your career.” Chisholm helps people of all walks of life develop the Chisholm helps people of all walks of life develop the skills they need for success. They can also advise skills they need for success. They can also advise on government funding arrangements for various on government funding arrangements for various qualifications, including VET FEE-HELP. qualifications, including VET FEE-HELP.

www.chisholm.edu.au www.chisholm.edu.au 1300 1300 CHISHOLM CHISHOLM (1300 (1300 244 244 746) 746)

• Dandenong • Frankston • Berwick • Cranbourne • Mornington Peninsula • Bass Coast • Workplaces • Dandenong • Frankston • Berwick • Cranbourne • Mornington Peninsula • Bass Coast • Workplaces

Education & Management Systems

Top chefs passing on hard-earned know-how

ong known as the ‘go-to’ training option for hospitality, TAFE NSW – Sydney Institute boasts two high-profile, industry-supported mentoring programs in its repertoire – Appetite for Success and Tasting Success. The Appetite for Success and Tasting Success mentoring and leadership programs helps tomorrow’s chefs and food and beverage staff to aim high in their careers. Both provide personalised programs of work experience and mentoring with high-profile chefs including Peter Gilmore of Quay, Matt Kemp of Balzac, Kylie Kwong of Billy Kwong, Marty Boetz of Longrain, Justin North of Becasse and Mark Best of Marque. These programs are offered on top of the wide range of certificates, diplomas and specialist courses available at the Institute. Matt Kemp says of Appetite for Success “I feel that this program guides these young professionals into the right environment that will advance their careers thus benefiting each and every establishment they work at.” In 2011, he is mentoring James Fairbank,

chef at Otto Ristorante, Woolloomooloo. “The Appetite for Success program will assist me by providing me with the skills and strong knowledge base required to take a senior role in a kitchen,” says James. The Tasting Success program specifically helps women to remain in the industry and achieve senior positions in the leading kitchens of NSW and Australia. By providing up to 35 hours of mentoring, participants get opportunities to assist with menu and recipe development, take part in publicity events, cooking demonstrations, food styling and photo shoots. They also receive advice and access to a network of senior chefs and industry professionals. Matt Moran, co-owner of Aria and a mentor in 2010 said “The program’s ultimate goal – drawing more women into the industry – is an important one. Fifteen years ago there were a lot more women in the kitchen.” Currently only 22% of Australian chefs are women. So far, the programs are working. Past participants are starting five star careers working in roles such as Banquet Supervisor at

the Intercontinental Hotel, studying culinary knowledge and skills under the supervision of two leading chefs in France, employed by the television show Masterchef in food preparation and styling, and working with their mentors at the Sydney Convention and Exhibition Centre and Universal Restaurant. For those just starting out, Sydney Institute offers many inroads to the hospitality industry, including courses in commercial cookery, tourism, hospitality and event management, food and beverage, baking and accommodation services. A feature of all hospitality training at the Institute is the hands-on nature of learning and experience. Students gain real-world experience through the Institute’s three training restaurants, which are open to the public throughout the year. Strong industry relationships with the likes of Accor Hotels, Sydney Convention and Exhibition Centre, The Observatory Hotel and Bakers Delight ensure students gain industry knowledge and skills to advance their careers.

Get an edge in Hospitality In 2011 Sydney Institute – TAFE NSW is offering over 30 courses in hospitality to suit every career stage. / Courses in events, tourism, management, commercial cookery, food and beverage, pastry, barista training and more / Personalised mentoring programs with high-profile chefs: Appetite for Success and Tasting Success / Training in specialist commercial kitchens, hotel suites and three real-life restaurants / Work placements with leading hospitality firms / Colleges located at Ultimo, Sutherland (Loftus) / Full time, part time and flexible study options.

www.sit.nsw.edu.au/hospitality I was studying with teachers who are very passionate about their job, and certainly endeavoured to inspire the students, including me. Mark Best, owner Marque, Sydney Morning Herald Restaurant of the Year 2011 and Good Food Guide Chef of the Year 2009 and 2010.

Australian Hospitality Directory 2012

www.hospitalitydirectory.com.au

Entertainment

Restaurant patrons dine in time with the tune

estaurant managers understand that demand varies. Sometimes your restaurant has a lot of empty tables and other times it is packed. But there is usually a pattern. If your restaurant is open for lunch and dinner, for example, you can expect to see a surge of diners starting at around noon and beginning to decline at around 2.30. Then nothing much will happen until around 6.30, when the dinner crowd begins arriving, and a good restaurant on a good night may operate at full capacity until about 10.30 when the crowd finally begins to thin. With respect to the day of the week, another fairly obvious pattern emerges. The typical restaurant is likely to struggle to fill tables for dinner early in the week. Monday through Wednesday is a difficult period of the week, but on Thursday the dinner crowd picks up considerably, peaks on Friday and Saturday nights, and remains strong on Sunday nights. (Lunch business is more immune to this weekly pattern). So you have a pretty good basis for predicting when you will have more diners

than tables and vice versa. During periods of high demand, “turning over” tables quickly to seat the next party as quickly as possible becomes the objective, whereas during periods of lower demand, the focus changes to getting existing diners to spend as much as possible on things like additional bottles of wine, coffee, dessert, etc. So how can music help? Research consistently shows that many human processes and behaviours follow the tempo of music. From automatic processes like cardiovascular and respiratory rates, to deliberate behaviours like dining, humans do things faster when the music is “up tempo”. Studies have examined multiple restaurant categories from cafeterias to fine dining, and the results are basically the same. Diners eat more quickly – literally bring their forks to their mouths more frequently – when the music is fast rather than slow. The implications are clear. During periods of heavy demand, you should play faster music to speed up diners and increase table turnover, but during periods of limited de-

mand, the music should be slower, to keep diners at their tables, and increase revenue from coffee, dessert, and alcohol purchases. The financial rewards for getting this right can be considerable. One study found that diners extended their dining time by almost 25%, ordered 41% more alcohol, and made a 15% higher contribution to gross margin when the atmospheric music was slow (< 73 beats per minute) compared to when it was fast (> 91 beats per minute). Given the new software programs available for sorting through huge music catalogues, you can easily do this, even if your restaurant plays a specific kind of music based on cuisine (Italian, Chinese, etc.) or price point (light classical for fine dining). Commercial music services can offer even more precision, sorting through thousands of songs and selecting only those that fit specific criteria. So restaurants that manage the tempo of their atmospheric music to mimic the daily and weekly variation in demand for tables can reap huge financial rewards.

DO YOU PLAY RECORDED MUSIC IN YOUR BUSINESS? Smart business operators know that playing the right type of music, in the right environment, is vital to giving customers the very best experience possible. But did you know that without an appropriate licence you could also be infringing copyright? PPCA is the leading provider of copyright licences which enable you to play almost all recordings commercially released in Australia, leaving you to freely and legally use recorded music to drive your business.

Real Music • Real Artists • Real Impact 12

Australian Hospitality Directory 2012

www.ppca.com.au www.hospitalitydirectory.com.au

Pages 12-15

Entertainment

Live Music – Get The Reputation

laying music in your business works - it creates ambience, encourages customers to stay longer, motivates staff and helps establish your businesses brand and identity. However, it is important to play the right music for your venue and your customers. For roughly 5,000 businesses around Australia, the right music is live music. A live music program can be formulated to suit any venue of any size and Australia boasts plenty of top quality musical talent and more importantly, customers seeking a unique entertainment experience. However, the challenge for venues is more than hosting live shows – it’s creating the reputation as a live venue. Bevan and Joan Douglas, owners of The Pub in Tamworth, have spent the last 21 years taking up the challenge. During this time they have successfully transformed their family owned business into one of the most reputable live country music venues in the state. At the Macquarie Hotel in Sydney it

Australian Hospitality Directory 2012

is live music every night of the week; in Adelaide George Swallow and Symon Jarowyj – owners of The Grace Emily Hotel - have a similar schedule, with Monday night’s Billy Bob’s BBQ the big draw card. Both venues have established a loyal following many of whom come to the pub just because they like what’s happening. Whether it’s an acoustic soloist or a local band taking the stage, live music can be a point of difference in your establishment. Play music, support local live acts and get the live music reputation!

APRA|AMCOS provides a range of licences to cover the many ways which you use music in your business. Whether you host live music, use background music or even play music on phones for customers on hold, APRA|AMCOS provides a simple cost effective way of ensuring that you can legally play music of your choice, how and when you chose. For more information about APRA|AMCOS, or playing music in your establishment visit www.apra-amcos.com. au/musicconsumers or call toll free 1300 852 388.

www.hospitalitydirectory.com.au

Entertainment

www.hospitalitydirectory.com.au Australian_Hospitality_Directory_outline.indd 1

Australian Hospitality Directory 2012

8/15/2011 1:53:36 PM

PH 1800 023 953

moffat.com.au

Pages 16-41

Equipment & Supplies

or over 80 years Fraser and Hughes - The Cooks Shop has been servicing the hospitality industry supplying chefs, apprentices and wait staff with premium uniforms and professional equipment. With one of the longest legacies within the hospitality industry, Fraser and Hughes remains family owned, with the 5th generation now ensuring that the tradition of friendly and helpful service and quality products lives on. Since 1927, F&H have been the first port of call for butchers, chefs and Front of House Staff for all their uniforms needs, including design and manufacturing. Unlike many others in the industry, F&H prides itself on keeping production and design on home soil in order to maintain and protect the quality, durability and reputation associated with their Uniforms, forgoing the push for merely profit-boosting off shore manufacturing. Furthermore, F&H stands alone as the only Ethical Clothing Australia Accredited manufacturer of chef uniforms. Not only does this allow for the assurance of quality standards of production, but ensures that all those involved in the production process are receiving fair wages, working in decent conditions and operating in an environment which is safe. F&H’s Managing Director, Stuart Dale, proudly notes, “not only are our F&H uniforms of a superior manufacturing standard but Australian workers and families are protected.” Whilst the business may have years to its name, their designs are anything but tired and old; to their success they are innovative and contemporary. F&H has been leading the way in terms of modern advancements in the hospitality industry, notably sitting at the forefront for design. Their motto “Australian Made for Australian Conditions” rings true and is evident

Australian Hospitality Directory 2012

in their utilisation of quality Australian Made fabrics, high quality pure and blended fabrics, current design features, such as embroidered arm gussets and concealed buttons, and custom designs. If you are looking for a crazy custom jacket or a unique and noticeable apron for your staff, these are the guys to see! F&H also has one of the largest size ranges available anywhere in the hospitality industry; carrying sizes from Ladies size

6-24, Men’s XS-4XL and Traditional 62-162. The F&H commitment to you is that if it’s not in stock, they can make it for you! Additionally, F&H not only leads the way in uniforms, but in their wide range of top-quality professional knives. (If you can find it at a $2 shop, you won’t find it with them). With an extensive range of leading Japanese brands, such as Kasumi, Shun, Ice Bear and Global, German made knives, such as Wusthof, Messermeister and FDick, and some old favourites like Sabatier Lion and Victorinox, there is a knife to suit all your desires – and your budget too! Fraser and Hughes - The Cooks Shop ‘s wealth of knowledge, superior service and quality of products is few and far between in this day and age. They combine the polite and helpful service of yester year with all the mod cons and products needed in the ever changing hospitality industry. Visit them in store at Darlinghurst or Parramatta or check them out online at www.cooksshop.com.au. Fraser and Hughes – Hospitality Uniforms, Professional Knives and Aprons. www.hospitalitydirectory.com.au

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Equipment & Supplies

nventor of the first cutter and vegetable preparation machine, Robot Coupe, manufacturer in the foodservice industry, offers a wide range of products for restaurants, hotels, chains, delicatessens, bakeries and confectioners. Robot Coupe has continued to be the leader in the development and innovation of food processors and

Australian Hospitality Directory 2012

has expanded its line of products both in terms of functions and sizes to appeal to every place where food preparation is made. Robot Coupe offers a wide range of products for every professional need: food processors, vegetable preparation machines, table-top models, vertical cutter mixers, stick blenders, BlixerÂŽ, automatic

sievesâ&#x20AC;ŚAll these models allow professionals to express their creativity and talent. Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efficient service. To speak to a Sales Manager in your State contact our Head Office on 02 9478 0300.

www.hospitalitydirectory.com.au

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Equipment & Supplies

.E.D (Food Equipment Distributors) is an Australian company with modern offices and showroom facilities in N.S.W, Victoria and Auckland NZ. With the most extensive dealer and service networks in Australia/New Zealand, a history of more than forty years serving the food and catering industries, F.E.D offers the most competitively priced quality equipment and exceptional service.We have a range of over 300 products and our main warehouse at Milperra carries over 3,000 square metres of equipment and spares. For quick professional response, our Service Division and Spare Parts Department

Australian Hospitality Directory 2012

have dedicated service lines, (02) 9772 9950 & (02) 9772 9900 respectively, and also our Customer Service Hotline on 1300 887 055. Sales and product advice is available nationally on 1300 659 409, or by contacting our Australian and New Zealand Marketing and Sales Marketing and Sales Manager Daniel Martinez on 0421 777 10. The Managing Director of Food Equipment Distributors is Karl Freund. Karl personally has over forty years experience in food and related industries. F.E.D have two area Managers in both NSW and Qld, one in Vic & WA and one that covers SA,NT & Tas.

For specialised promotions, brochures and marketing needs we have maintained an in house graphics department for over Ten Years.

www.hospitalitydirectory.com.au

Equipment & Supplies

Keep customers coming back with Tork hygiene solutions

o matter how great your food or service, if your washroom doesn’t cut it, neither does your establishment. According to recent research1 conducted by BIS Shrapnel, 76% of people won’t return to a restaurant where the washroom isn’t clean. Your washroom says a lot about your kitchen Research1 clearly shows that cleanliness and hygiene are critical when it comes to the overall dining experience. In fact, almost 90% of people surveyed believe that the cleanliness of a restaurant toilet is an indication of the hygiene standard of the restaurant and its staff, kitchen and food preparation area. Word-of-mouth The damage caused by a bad washroom experience doesn’t stop with the customer. Research confirms that the majority of people would take action if they encountered or were advised of a bad experience with a restaurant’s toilet facilities. Improve hygiene with Tork Tork® is a leading provider of hygiene solutions that increase productivity and reduce cost-in-use. A comprehensive range of paper towel, toilet tissue, liquid soap, airfreshener, Tork Xpressnap® napkin and wiper dispensers make the right impression and keep customers coming back for more. Contact details: Tork Customer Service 1800 643 634 Website: www.tork.com.au/torkfoodservice 1

Attitudes towards Restaurants Toilet Hygeine, BIS Sharpenel, 2011.

Australian Hospitality Directory 2012

www.hospitalitydirectory.com.au

Tork® hygiene solutions help the foodservice industry deliver better performance and keep customers happy.

Make a good impression Tork Foodservice Solutions To make the right impression on your customers and keep them coming back, your menu, service and facilities need to be spot on. Tork offers a complete range of hygiene solutions to ensure your business is clean, hygienic, safe and comfortable for your customers. Improve hygiene, increase productivity and reduce cost in use with Tork. Find out how, visit www.tork.com.au/torkfoodservice

Golden Joy Bakeware Pty Ltd.

Tel: +61-3-83603460 E-mail: goldenjoyccc@gmail.com

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r Professional anodised aluminium bakeware r Commercial bakeware customized r Reasonable Price and Commitment to Quality

OUR PRODUCT RANGE INCLUDES: • Square, Oblong, Round cake pans • Cheesecake Removable Bottom pans • Shape pans (Heart, Hexagon, Petal, Common...) • Heavy duty Muffin pans • Cookie sheets and Sheet pans, Commercial Baguette trays & Bread pans • Cake decorating tools (Pastry bags and Tips, Airbrush kits, Rolling Pins) • Stainless Steel Pastry / Baking rings • Silicone mats

WAREHOUSE & SHOWROOM: 3/23 Lentini Street, Hoppers Crossing, Melbourne VIC 3029 Tel: +61-3-83603460 E-mail: goldenjoyccc@gmail.com ABN: 83 148 097 741

Equipment & Supplies

CE Filters is your one-stop-shop for fry oil filtration and catering products. We manufacture a range of products including: liquid filtration products, dust and fume filters and food grade frying oil filter products. Since 1988, our company has grown to become a recognised force in fine filtration because we don’t merely talk about quality, we deliver it every time! Quality systems and products, quality advice and information, and personalized pre-sales and after-sales service. Our range includes polyester washable filter bags and frames, filter cones and frames, filter paper to suit all machines, grease filters. Our catering products include thermometers, FFA testers, acidity strips and catering accessories like fryer cleanser, clearing rods, fryer aprons and gloves. For the food industry we offer a range of trolley covers. Styles include clear, non-rip, thermal, waterproof, disposable clear and Pizza rack cover. We now also offer dough mixer covers. We have a range of fry oil filter ma-

chines to cover every requirements. • The OilHandy is a portable model, ideal for a cramped environment. Just drop the OilHandy into the vat and turn it on, you can even keep using the fryer while it filters! • Econopump is our most popular machine. It filters and purifies down to 4 microns - this dramatically extends the life and quality of frying oil, which will save you the cost of the machine within approximately 6 months! • The Proserv machine is designed for high duty use. It filters down to 4 microns and has a 90kg capacity. • The ZECO oil mobile oil filtration and transport system is a battery-operated, portable in design with a very small footprint with its own onboard charger. It runs on mains and battery power, offers triple onboard filtration. It transports your waste oil safely and pumps it into waste holding tanks. • We also offer Frylow photocatalytic technology. It acts upon your cooking oil at the molecular level to slow down the oil’s oxidization process, increase the oil’s thermal conductivity and de-

creases oil absorption into your deep fried food. ACE Filters is the global distributor for Miracle Filtration Fry Oil Powder. Miracle Fry Oil Powder is a superior collector of carbon and Free Fatty Acids. For fries it helps achieve crisp, golden brown on the outside and fluffy white on the inside. Miracle Fry Oil Powder can make a significant improvement to your food quality. Miracle Fry Oil Powder delivers: • An enhanced flow rate, 10% - 15% greater (therefore reduced operator time) • Reduced impact on fryer pump and future maintenance • Reduced powder cake density. This is an advantage for older pumps which are unable to handle the flow rate of other finer powders • Acid (FFA) absorption ability up to 25% - 30% greater • Carbon collection up to 10% greater We are more than happy to discuss your catering and filtration needs. At ACE Filters, our performance will give you the quality your business demands.

Finally a deep fryer filter system that’s easy-to-use and portable! OilHandy is a portable, in-place, deep fryer filter system that cleans your oil while you work. No interruptions, no downtime, just cleaner oil, fresher tasting food and better product for your customers. OilHandy is also fast. The complete oil cleaning operation takes only 4 minutes and the automatic operation can save you significant oil costs. Avoid expensive filtering contracts and reduce your labour costs. OilHandy is easy to use and comes with a 5 year warranty. Lease or buy options available!

ACE Filters

9 Eastspur Court, Kilsyth Victoria Australia 3137 Tel: (03) 9761 4920 Fax: (03) 9761 6127 enquiries@acefilters.com.au www.acefilters.com.au

www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012

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If you’re a food professional who fries with cooking oil, you know how much of a hassle it can be. Heavy oil drums are difficult to store and lift and disposing of old oil containers is problematic. Filling your fryer is timeconsuming and potentially messy. What you need is an all-in-one oil management system guaranteed to save you time, money and stress. What you need is Oilstream.® Backed by Australia’s largest oil refiner Goodman Fielder

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As a coffee professional, you understand coffee & water have a complicated marriage...

you refine, create,

CUSTOMISATION AT YOUR FINGERTIPS

blend

and focus...

The MRS-600HE-II Reverse Osmosis system offers tailored TDS blending and monitoring to your own specifications. Can deliver over 2200 Litres per day of quality refined water. All-in-one system with on-board carbon submicron filtration to ensure blended water is of the highest quality. Up to 80% water efficiency, the MRS600HE-II Reverse Osmosis System will save you from sending thousands of litres to drain. MRS-600HE

CONVENTIONAL RO

A PERFECT BLEND FOR COFFEE DUOBLEND Bypass water blend technology. Because all hot beverages consist of some 98% water, taste is very dependent on water quality. For example, water rich in minerals is important to the taste of great coffee, but some minerals such as calcium carbonate can damage beverage machines. Which is why it is so important to make use of â&#x20AC;&#x153;intelligentâ&#x20AC;? filtering systems that can identify between taste enhancing minerals and those that damage machinery.

...until you have perfected an experience worthy of your brand. At Everpure, we approach water with the same care, ingenuity and customisation so that no matter where people sit down and enjoy your coffee, they can feel what you feel, every time.

everpure.com Authorised Distributor

Culligan Water 1300 655 295 | foodservice@culligan.com.au

Food & Beverages

Trolley Covers

DuraCover

Covers are available for: Food Tray Trolleys, Tea trolleys, Cassette Inserts, Bakers Trolleys, Medical Equipment, Cool Room Covers, Cook/Chill Process, Plate Racks, Pizza Racks,

• Custom made • Heavy duty vinyl • For transporting prepared meals

Fabric Cover • • •

Custom made Breathable machine washable fabric Ideal for bakers, cool rooms, CSSD or just general purpose • Prevents ‘freezer burn’ in cool rooms and freezers

Australian Hospitality Directory 2011

Thermal Cover • Custom made • Keeps contents at a constant temperature for up to five times as long as uncovered

Mitcham Trading Pty Ltd Ground Floor 95 Loughnan Road Ringwood Victoria 3134 Free Call: 1800 000 996 Phone: 03 9873 7277 Fax: 03 9873 7311 www.mitchamtrading.com.au E: info@mitchamtrading.com.au

www.hospitalitydirectory.com.au

Depend on SKOPE for the best in refrigeration

A Wo rld

nsuring quality commercial refrigeration is specified into new projects or refurbishments will not only help to guarantee the foods freshness, flavour and quality, but also improve the kitchens productivity and energy efficiency. Christchurch based SKOPE Refrigeration strives to lead the market in the provision of safe, energy efficient commercial refrigeration and foodservice solutions. Their on-going commitment to developing relationships with global food and beverage manufacturers ensures they exceed food safety requirements, which is of vital importance in today’s increasingly regulated food market. SKOPE have recently partnered with two leading European producers giving them the sole distribution rights for the MISA range of modular polyurethane cool and freezer room systems as well as the rights for the IRINOX brand of Blast Chillers and Shock Freezers. SKOPE’s new partnerships combined with its already extensive range of commercial refrigeration, and its ability to customise enables SKOPE to offer the right commercial refrigeration for any situation – whether this is food and beverage preparation, retail or the hospitality industry.

m en p i u Eq

t Solutions

Antica Farmacista速 Pompelmo (Grapefruit) Collection

Thymes速 Eucalyptus Collections

BeeKindTM Environmental Collection

London速 Collection

Spa Therapy Collection

Aquamenities Collection

The Zero PercentTM Collection

Hotel Pens

Hotel Cards

19 Distribution Place Seven Hills NSW 2147 Australia Tel: +61 2 9620 9888 Fax: +61 2 9620 9366 sales@amenitiesaustralia.com www.amenitiesaustralia.com

Exclusive connection to 100 years of refining the taste of Italian espresso

1300 550 927

www.bezzeracoffeemachines.com.au

Equipment & Supplies

ceberg Enterprises is now well established and has high aspirations for the future. Our desire is not only to take the stress away from our customers during a project but also to deliver beyond their expectations. The building industry can be extremely challenging sometimes and on top of the stress of budgets and timelines,

‘We at Iceberg, relish in the joy of bringing projects together with the minimum of fuss you the customer need to focus on the establishment of your business and should not have to deal with the pressure of the building process on top. We at Iceberg, relish in the joy of bringing projects together with the

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minimum of fuss. We are always readily available for our customers should any concerns or issues arise. You will not find yourself leaving multiple messages on voicemail, to no avail, as we will be with you for 100% of your journey. Our team can look after everything that a commercial fit out may require. Services include design from concept to completion for all types of budgets, DA & certification needs, kitchens, flooring, furniture, joinery, bars, electrical/data, partitioning, plumbing, in fact if you can imagine it, we will create it. We do a lot of work for commercial real estate agents and specialise in office fit outs, restaurants, bars and shops. Recent projects include Ella Bache, Richardson & Wrench Mosman, Jekyll & Hyde cafe and wine bar in Darlinghurst. Jon Connolly    Phone: 02 9146 4672   Fax: 02 8324 6415  Mobile: 0409 996 760 sales@icebergenterprises.com.au

Australian Hospitality Directory 2012

Equipment & Supplies

VATMAN - Australia wide cooking oil filtering & kitchen supply services

atman is an Australian owneroperated fryer management network that started in 1983. The business grew rapidly because food outlets needed the benefits of the Vatman service; improvement in food quality, decrease in OH & S liability and lower frying costs. Today, there are a large number of Vatman businesses in major cities and regional areas across Australia. Vatman filters cooking oil using an Australian designed and built mobile filter machine. It vacuums the oil from the fryer, forces it through the filter element under pressure and then re-circulates the oil in the machine, ensuring the oil is clean and free of all micro material. Vatman scrub your deep fryer removing all crumb, oil residues and micro material. When your fryer is spotless the clean oil is pumped back into the fryer. We do not use 38

Australian Hospitality Directory 2012

your expensive oil to wash the fryer out. Vatman supplies a variety of premium cooking oils formulated to suit Australian conditions and meet HACCP and OH&S requirements.

staff injury in a busy kitchen. Vatman will remove the used oil from site reducing the risk of spills and expensive clean up procedures. Vatman will supply new oil if required. Your staff

â&#x20AC;&#x2DC;Vatman will remove the used oil from site reducing the risk of spills and expensive clean up proceduresâ&#x20AC;&#x2122; Our experience enables us to provide advice on the best formulations of oil and cleaning products for the specific needs of each facility. Hot frying oil is a potential hazard in the kitchen. Outsourcing the filtering of oil and cleaning of the fryers reduces the risk of

will not have to lift heavy 20 Kg drums. Regular Vatman servicing enhances the creation of high quality food. The fryer will operate correctly, your food will now cook properly and there will not be any food taint or unpleasant odours. Your staff will even have more time for food preparation and cooking. www.hospitalitydirectory.com.au

Premium Quality CookingOil OilServices Services Premium Quality Cooking

Equipment & Supplies

Pie Warmer

Display and serve hot pies anywhere with ease

f you’re looking for quality equipment for your commercial kitchen at a price that makes sense for your business, look no further. From fryers to steamers, mixers to grillers, food warmers to filtered water and everything in between, Birko offers a complete range for domestic, commercial and industrial kitchens. Commercial quality, built-to-last, safe and low maintenance, it’s quite simply your best value buy in catering equipment and appliances. With a history that began by designing the first portable food and drink heaters for the troops in World War II, Birko has been proudly Australian owned for over 50 years. For your nearest Birko stockist, just call 1300 724 955 or visit www.birkoheaters.com

PIE WARMER Benefits Built to last – sturdy stainless steel #430 construction and crumb trays, fixed rack levels and metal lower element Perfect temperature – European thermostat plus thermometer and temperature display mean your pies are served just right 40

Australian Hospitality Directory 2012

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PROUDLY AUSTRALIAN OWNED

Perfectly Iced Introducing Manitowoc Ice Machines... Manitowoc continues to be Americaâ&#x20AC;&#x2122;s #1 selling ice machine. With an extensive range of ice machines, ice storage bins, floor standing ice dispensers, accessories and cleaning/sanitising items, Manitowoc remains the industry leader through innovation and advances in technology. The Manitowoc Ice team is committed to providing you with a product that not only satisfies your needs but also adds value to your equipment investment by reducing its energy costs.

For your nearest dealer please call

1800

ICE MAN 423 626 EXCLUSIVELY DISTRIBUTED IN AUSTRALIA BY

Pages 42-57

Food & Beverage

Food & Beverages

Right Cheese, Right Purpose

ating a variety of cheese has become a way of life for most Australians as we have access to a wonderful selection of cheese and cheese types but are we utilising the right cheese for the right occasion or purpose. Fonterra Foodservice offer a complete suite of cheese and dairy products, focused on tailored solutions designed to meet the needs of foodservice professionals in Australia with an extensive product range embracing cheese, milk, butter, cream, yoghurt and even bakery products – all backed up by an uncompromised commitment to quality. At Mondo Innovation Centre, Fonterra’s state of the art purposely designed facility situated at the centre of Fonterra’s head office in Glen Waverley Victoria you will find an interesting mix of food scientists, marketers, chefs and sales executives who constantly develop new and existing products to ensure they remain at the forefront of dairy by providing the highest quality relevant products to the food service market. The Mondo Innovation Centre has further developed many traditional products with the intention to make a chefs life easier and more efficient. Perfect Italiano shaved parmesan replaced the need to shave buckets and buckets of parmesan before service, Anchor Cooking cream replaced the need to slowly reduce cream which often boiled over, burned or split, and the new Western Star Butter in a bucket makes clarifying butter a simple task removing the need of spending considerable time clarifying butter on the stove by placing the bucket in a combi steamer for 20 minutes to have the best clarified butter without any mess or fuss. Mainland Egmont (named after a mountain in New Zealand , nothing to do with eggs) with attributes of vintage cheddar and mozzarella stands alone as a superior melt cheese which should adorn every parmigiana in the country. During the attribute testing of Fonterra’s range of cheese products they are tested and matched for suitability and the right cheese for the right purpose. In a culinary sense cheese is a most versatile ingredient that adds taste, texture , richness and complexity to food. Choosing the right cheese for the right application will result in superior outcomes providing greater customer satisfaction.

Australian Hospitality Directory 2012

When using cheese in the kitchen, two of the most critical factors to a successful cheese dish are the temperature at which the dish is cooked and whether a dish is cooked on top of the stove or in the oven. At higher temperatures, the casein (protein) in the cheese separates from the fat and water and coagulates into tough, stringy masses and with the oil separation often results in a film of oil on the surface area of the dish being prepared. Aside from grilling (intense heat for a short time), cheese is best cooked at low temperatures for short periods of time. For better results add cheese towards the end of cooking process and always add cheese to a sauce, for example, once the pan has been removed from the heat and allow it to melt in gently.

smaller the quantity required, using the adage less is more. Cheese should be grated straight from the refrigerator as it will be easier to handle and also can be frozen in portions to assist with portion control. Age, moisture and fat content will have significant influence over how a cheese behaves when it is cooked. It is often a good idea to melt a small piece of cheese on its own, as a test, to see if it will be appropriate. For more dairy information, great recipes, e-clips and interviews go to www.fonterrafoodservices.com.au

Helpful tips: Grate, shred or chop cheese into small uniform pieces so that it will be incorporated quickly into a dish and melt evenly. The more mature the cheese, the more flavor it will have and therefore the www.hospitalitydirectory.com.au

Food & Beverages

Kelloggs B

reakfast is an important experience within the hospitality environment for both the guest and the provider. When executed correctly, breakfast provides guests with fuel for a day of business or leisure; it adds value to their visit and ensures a favourable lasting impression. Hotels and other establishments are often challenged to make breakfast a profile builder with guests and deliver high sales but at a low cost. Measuring “cost per guest” is a good place to start. Average guest intake is approx 400g – by encouraging choice of lower cost food items, the average cost per guest goes down. This can be driven through a well managed buffet layout – displaying lower cost items, for example cereal and bread, in a prominent position.

Australian Hospitality Directory 2012

Kellogg offers a wide range of bulk and portion control cereals to suit both high and lower turnover establishments. Kellogg’s recommend you adjust the choice of breakfast cereals to the day of the week and to the type of guests to ensure a targeted range and maximise the likelihood that cereal with be the breakfast of choice. Kellogg’s brands are well known all over the world and serving market leading consumer brands will help add credibility to your offer and also appeal to more breakfast guests. Kellogg also supplies a range of nutritious snack bars to appeal to the increasing demands within hospitality to offer snacks outside of traditional

meal times. Together, the Kellogg’s and Be Natural brands offer a range of over 40 cereal, fruit, nut & muesli based snack bars so be it in-room dining, meal combos or take-away dining, nutritious snacks can add a new dimension to your offer and help your business maximise its snacking opportunities. To support its products in a variety of establishments, Kellogg offers a range of dispensing and merchandising solutions. Details are on the website as well as in depth nutritional advice, recipes and tips on how to grow your business. For more information, contact the Kellogg Food Away From Home team today on 1800 624 710

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Are your guests eating at your expense?

Guests Guests want want value value for for money. money. The The breakfast breakfast buffet buffet is is an an exciting exciting and and special special moment moment for for them them and and an an opportunity opportunity for you to create a lasting impression – but at what cost? for you to create a lasting impression – but at what cost? Cereals Cereals are are one one of of the the lower lower cost cost items items on on the the buffet buffet or or breakfast breakfast menu. menu. By By encouraging encouraging your your guests guests to start with cereal, it’s possible to minimise consumption of higher cost items. Kellogg’s offer to start with cereal, it’s possible to minimise consumption of higher cost items. Kellogg’s offer aa range range of of brands and cereals that will add value to your breakfast occasion. brands and cereals that will add value to your breakfast occasion.

Kellogg Kellogg cereals: cereals: loved loved by by guests guests for for over over 100 100 years. years.

Call Call us us for for your your free free Breakfast Breakfast for for Profit Profit manual manual and and start start earning earning more more money money now. now.

Contact Contact 1800 1800 624 624 710 710 or or email email au.foodservice@kellogg.com au.foodservice@kellogg.com

Introducing our new additions Continuing its long history of supplying innovative products to Australia’s foodservice sector, Murray Goulburn Foodservice would like to introduce its four new exciting additions.

Baristas Own Specially formulated for the coffee segment. No refrigeration prior to opening and gives consistent froth all year. Créme Fraiche & Mascopone Ideal for sweet and savoury dished. Cooks without curdling or separation. Aerosol Whipped Cream Is pasteurized to ensure its stays fresh longer. No fuss, no mess and no wastage.

Level 4/ 369 Royal Parade Parkville Victoria 3052 Freecall: 1800 032 479 www.devondale.com.au

Improve the flavour and aroma of your coffee with...

BRITA Water Filtration designed with coffee in mind BRITA filters improve: ✔ Flavour ✔ Taste ✔ Crema ✔ Aroma ✔ Milk Frothing BRITA filters remove: ✔ Lead ✔ Copper ✔ Zinc ✔ Chlorine ✔ Heavy Metals

Protect your investment! Brita Water Filter Systems upgradenow@brita.com.au Call 1300 577 060

Our business is helping grow yours Weâ&#x20AC;&#x2122;re all about creating better food and beverage solutions for the restaurant and catering industry â&#x20AC;&#x201C; solutions tailored to suit you. From quality brands you know and trust to the latest food trends, we can help you make more of your business.

Call us on 1800 20 30 50 to contact one of our representatives or visit www.nestleprofessional.com

Peerless Foods... the choice for premium fats and oils.

• Shallow / deep frying oils & oleos • Salad & all purpose culinary oils • Catering margarines • Bakery shortenings • Pastry / Cake margarines & shortenings

Contact Peerless Foods today for all your: Food Service • Industrial • Bakery • Retail • Export needs Phone: 03) 9214 7777 Fax: 03) 9318 2396 www.peerlessfoods.com.au

Food & Beverages

Parmalat: A leading national dairy supplier committed to quality & innovation

armalat is a leading national supplier of some of Australia’s favourite dairy brands, and is committed to quality and innovation demonstrated through premium brands in Milk, Yoghurt, Creams and Custards. With a long history of supply to the food service channel, Parmalat is well placed to add significant value to the hospitality industry through continued commitment to innovative and functional products. The Pauls brand is synonymous with innovation and is now Australia’s leading modified milk brand. Pauls Smarter

White, Trim, Rev, and Skinny offer quality solutions across the common fat levels of fresh milk, while Pauls PhysiCAL, Zymil, Goat Milk and Pure Organic ensure an unrivalled depth of range to cater for the growing functional requirements of the modern consumer. The recent launch of Pauls Café Crema as a premium milk for the barista further strengthens the Pauls portfolio. With Pauls, you can ensure you have a portfolio that satisfies the needs of your consumers. The Pauls brand is also market leader in custard, with a unique and unparalleled

‘With a long history of supply to the food service channel, Parmalat is well placed to add significant value to the hospitality industry through continued commitment to innovative and functional products’ quality offering to add that perfect finishing touch to your dessert. Pauls also produces a quality range of creams and yoghurts ranging from single serve offers through to large scale bulk packs. Pauls creams are available in Pure, Thickened and Sour varieties in a range of fat levels. Pauls Natural set Yoghurt is the ideal cooking companion ensuring a perfect result every time. Parmalat’s leading yoghurt brand Vaalia has carved out an impressive category niche by delivering a top health offer through its unique trio of probiotic cultures, coupled with a range of delicious, creamy flavours. The Vaalia brand is experiencing record growth – in fact, it is now growing at almost three times the rate of the yoghurt market, and has experienced the largest actual dollar growth of all brands in the category this year. This impressive growth is a clear 54

Australian Hospitality Directory 2012

reflection of the increasing consumer demand for products that offer both health and taste benefits – they are increasingly recognising that they don’t have to forgo one for the other, and are seeking high quality products that can deliver simultaneously on health and taste. Vaalia is the number one brand in the top health yoghurt segment, and is available in single serve, multipacks and 900g tubs. The Vaalia range predominately includes low fat yoghurts, though is also available in lactose free and children’s variants. Vaalia French Vanilla Low Fat Yoghurt is also Australia’s #1 selling vanilla yoghurt. Parmalat also delivers a market leading range of flavoured milks through the Oak brand and Australia’s favourite Iced Coffee brand, Ice Break. These products offer the retail customer a solid profit platform for on-the-go consumption. www.hospitalitydirectory.com.au

A great menu...

needs great dairy.

Save time and money with Parmalat’s innovative, foodservice specific dairy range. Parmalat has a complete range of kitchen-friendly base ingredients and value-added dairy products to suit your needs. We offer both bulk pack sizes and portion control packs for your convenience. Our bulk pack sizes are cost-effective, and ideal for large-scale applications, saving you money and storage space. Our portion controlled, ready-to-serve packs are convenient, save time, minimise wastage, and eliminate the need for measuring and serving equipment. For more information, contact your local Parmalat sales representative: NSW: 02 9364 1000 VIC: 03 9215 6111 SA: 08 8260 3100 QLD: 07 3840 0100 NT: 08 8980 2200

Milk • Cream • Sour Cream • Custard • Yoghurt • Flavoured Milk

www.parmalat.com.au

Food & Beverages

The Kikkoman Story A t Kikkoman, we’ve been brewing soy sauce the natural way for more than 300 years, upholding a tradition of

excellence which has made us the world’s leading soy sauce manufacturer. In the 17th. century, soy sauce was

produced completely by hand, and it was extremely difficult work, as this image shows.

Not all soy sauces are the same. You may be surprised to learn that many other soy sauces are chemically made in a matter of days, using ingredients such as hydrolysed vegetable protein, corn syrup and artificial caramel colouring. This results in a harsh, chemical taste which overpowers the natural taste of the food being prepared. Today, soy sauce is produced in highly-automated plants using cutting-edge technology, (insert image of “the pasteurisation process” from Flavour Handbook) yet the core process of natural brewing hasn’t changed for centuries. Our soy sauce is naturally brewed, using 56

Australian Hospitality Directory 2012

only the highest-quality soy beans, wheat, salt and water. Nothing else. No artificial colours. No artificial flavours. No artificial preservatives and no added MSG. Careful selection is required for these simple ingredients, as they directly influence the flavour and aroma of the sauce.

Vive la Difference! Once you taste the difference between our Naturally Brewed Soy Sauce and the others, you’ll realise why you pay just a little more for quality, but you can really taste the difference. www.hospitalitydirectory.com.au

EXACTLY WHICH

RECIPE

CALLS FOR CHEMICALLY HYDROLYSED VEGETABLE PROTEIN & CARBOHYDRATES, ARTIFICIAL COLOURS,

& FLAVOURS? If your soy sauce contains more than water, wheat, soybeans & salt, it probably has been chemically made, and will taste like it. But if you use our Naturally Brewed Soy Sauce it will gently enhance the flavours of all kinds of dishes, from soups to sweets.

For further information contact Gary Ward at Kikkoman Australia, Phone: (02) 9923 2533, or Email: gary.ward@kikkoman.com.au

To view our full range of products visit www.kikkoman.com.au

taste the difference

Sebel... your hospitality furniture specialists Whatever your needs, Sebel has the entire range of product to help you fit out your hospitality space. Specialising in stylish yet functional furniture for café’s, bars, hotels, clubs and casino’s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces. SINCE

1 5 9 1

S Y D N E Y

Banquet

Casual Dining & Bistro

Gaming

Relaxed Seating

Outdoor Seating

Resort & Outdoor

M E L B O U R N E

B R I S B A N E

1300 664 732

Email: sales@sebelfurniture.com www.sebelfurniture.com

Australian Hospitality Directory 2012 - Preview Edition

C A I R N S

A D E L A I D E

P E R T H

C A N B E R R A

Furniture, Bedding & Lighting

Finally, the perfect solution to street dining. Finally, the perfect Finally, the

Pages 58-63

perfect solution solution to street dining. to street dining.

The Street Smart Umbrella is waterproof, ready to be branded and available in aluminium or painted finish with a PVC or canvas canopy. It is designed for a 50kg waitress to be able to put up and take down by herself in 1 minute

The Street Smart Umbrella is waterproof, ready to be branded and available in  Waterproofor canopy aluminium painted finish with a PVC or canvas canopy. It is designed for a 50kg  PVC or acrylic canvas Smart ready to be  The Huge range waitress toStreet beof fabric ablecolours to put up Umbrella and take downisbywaterproof, herself in 1 minute  Ready for your branding

 branded Light-weight post, slots into ground sleeve and available in aluminium painted finish • Waterproof canopy • Side post to or maximise your table area  Frame powder coated in Black or Silver (or custom colour at additional cost) • PVCwith or acrylic canvas • Can’t spin out of place or over the road a PVC or canvas canopy.  Canopy simply clips onto post—it’s that easy • Huge fabricyour colours • No impact on the footpath traffic or your tables  Siderange post to of maximise table area  It Can’t out ofbranding place or overfor the roada 50kg waitress • Ready forspindesigned your • Easy for to 1, small is be person able totouse.put up  No impact on the footpath traffic or your tables • Light-weight post, slotsto use. into ground sleeve • Designed for a 50kg waitress to be able to do it  Easy for 1, small person andpowder take down byor toherself in 1herself minute  Designed for a 50kg waitress to be able do it (or • Frame coated in Black Silver in 1 minute. herself in 1 minute. custom additional cost) • 2.5m x 1.8m to fit shop front width  2.5m xcolour 1.8m toat fit shop front width  Easy Install • Canopy simply clips onto post—it’s that easy • Easy Install

 Waterproof canopy  PVC or acrylic canvas For more information  Huge range of fabric colours Ph: 03/ 9676 2476  Ready for your branding Fax: 03/ 9676 2578 or visit  Light-weight post, slots into ground sleeve www.yarrashade.com.au  Frame powder coated in Black or Silver (or For more information Ph: 03/ 9676 2476 custom colour at additional cost) Fax: 03/ 9676 2578 or visit  Canopy simply clips onto post—it’s that easy www.yarrashade.com.au

Furniture, Bedding & Lighting

Australian Hospitality Directory 2012

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Furniture, Bedding & Lighting

hade solutions for the hospitality industry have traditionally involved large permanent shade structures like pergolas, awnings and shade sails. In recent years umbrella shade solutions have become more popular, offering the same level of coverage and shade protection in a more contemporary umbrella shape well suited to modern hospitality fitouts. Options for umbrella shade solutions include: “Café” or “market” umbrellas Lightweight umbrellas that are usually closed and stored inside at the end of days trade. These are often branded with venue or sponsor logos. They can be used with mobile bases weighted with sandbags or installed in specially designed “socket & sleeve” inground fittings for a safer and neater fixing.

retracted (opened or closed) meaning that council permission may be required. Total cost including accessories and installation can run into tens of thousands of dollars but the end result can bring significant return on investment by opening an outdoor area up to year-round trade. “Heavy duty” commercial umbrellas Instant Shade Umbrellas have been busy designing a new range of “heavy duty” commercial umbrellas that provide many of the benefits of structural umbrellas at less than a third the cost. Known as the “Nova HD” range, these aluminium frame fully retractable commercial umbrellas are available in huge sizes and attractive contemporary colours. Wind rated to 80km/h, these super strong umbrellas can withstand most

weather conditions, yet can also be closed within seconds using an easy winding handle system. Their clever telescopic design means they can be opened and closed over tables, chairs and patrons. No more stacking the tables and chairs! The premium acrylic canvas canopy is water repellent, UV resistant, colour fast and provides SPF50+ protection for your patrons. The fabric comes with an amazing 5 year warranty for your peace of mind. The canvas provides a softer, less industrial look and is available in great modern colours. The umbrellas are very easy to install and the unique semi-permanent installation fittings can even be removed – no council permission required! These umbrellas offer a great alternative to more permanent shade solutions.

Cantilever umbrellas The umbrella mast is offset from the canopy so that the central post doesn’t interfere with patrons or table arrangements. These are more suited to beer gardens, pool areas and other larger spaces. It is important to select commercial grade products, not residential grade. “Structural” umbrellas Permanent wind-rated umbrellas with steel or aluminium frames and tension membrane canopies. These can be fully enclosed with clear curtain sides and fitted with lighting and heating creating a fully weather protected outdoor environment. Once installed they are very rarely 62

Australian Hospitality Directory 2012

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Umbrella Shade Solutions

Hotels Pubs Clubs Restaurants Cafes

SPE PRI CIAL C for ING A

rea HD der s

Branded Umbrellas

NEW PRODUCT

NOVA HD

Giant Telescopic Umbrellas P P P

Heavy Duty Umbrellas

P P

Huge sizes: up to 25m2 coverage

P P

Cafe Series

Fully retractable Unique telescopic design can easily open and close over tables, chairs and patrons

Cafe Barriers

Semi-permanent installation â&#x20AC;&#x201C; can be removed if required Prices start Sturdy wind rated design under Great value for money $3000

Architectural

Visit our website for specials

instantshadeumbrellas.com.au/AHD

FREECALL 1800 083 300

The taste of success? Your customers ‘taste’ your business identity before they experience your food and service. Will they be left with a bad taste in their mouths, or worse still skip past you and onto your competitors? At Kwik Kopy, we know that you want to wow and delight your customers. Whether it’s your brand, menus, signage or website we can help you ensure that your customers will want to come back time and time again. At Kwik Kopy we have an extensive, Australia-wide network and more than 25 years experience in providing quality design and print solutions. Talk to us today, you’ll soon see we are on the same page. Visit kwikkopy.com.au or call 1800 084 267.

#ORPORATE $ESIGN 0RINT 3OLUTIONS

Professional Services Pages 64-71

FULL SERVICE TELECOMMUNICATIONS • • • •

Fixed Wire Mobile Phones Business Broadband Wireless Hotspots

• • • •

Hosted Voice (YPBX) Domain Names SHDSL Inbound Numbers

HOSPITALITY INDUSTRY SPECIALISTS Committed to service and available for appointments 24/7

1300 853 472

www.ytel.com.au

Professional Services

2012 Gaming Expo moves to weekdays

he Australasian Gaming Expo has now moved to a week day event, making it easier for hospitality executives to attend. Since 1990 the Australasian Gaming Expo has been the biggest gaming equipment exhibition in the Asia-Pacific region. In August each year, the Sydney Convention and Exhibition Centre at Darling Harbour is the venue for 170 or more exhibitors to showcase their products and services – including more than 700 of the latest in poker machines and games. The exhibition includes a wide range of hospitality equipment suppliers in addition to poker machines and related gaming equipment. Suppliers of audiovisual equipment, building services, cash handling, entertainment systems, food and beverage, information and communications technology, furniture, interior design, point of sale systems, security systems, signage and staff uniforms all present their best products and services for hospitality executives. Visitor attendance is always strong from all Australian states and from New Zealand, South-East Asia, the Americas and Europe. Visitors to the 2011 Australasian Gaming Expo indicated that new product was a key strategic differentiator for the industry moving forward and that the 66

Australian Hospitality Directory 2012

event and its exhibitors had more than delivered. 98% of surveyed visitors indicated high levels of satisfaction with the event, 93% went to the Expo to see new products and technology; and 99% saw what they had wanted to see. See it here first Newly-available products (and some which are not yet available) are always on show at the Gaming Expo, particularly the latest in poker machines and games. The poker machine suppliers show off their most spectacular, their most innovative, their most differentiated games in the knowledge that all the visitors will automatically compare them with their competitors. New games and machines from international jurisdictions are often on show and give a genuine insight into what’s happening around the world. New look for 2012 2012 will mark the 23rd Gaming Expo, with a fresh new approach based on feedback from visitors and exhibitors. In a departure from tradition, the 2012 Gaming Expo will for the first time be held mid-week. 21-23 August 2012 will see the 23rd Australasian Gaming Expo fall on a Tuesday, Wednesday and Thursday, with a new brand to match the new days.

Getting around the Expo With so many exhibitors spread across such a large area, for 2012 the organisers have extended the hours to 10am until 5pm on each of the 3 exhibition days so that visitors have the opportunity to review products side by side, consider their needs and make decisions at the event without rushing. Each day of the Expo, a prize is awarded to a visitor whose name is randomly drawn from all those who’ve attended that day. In 2011 two visitors from New South Wales and one from Victoria each won a trip for 2 to Las Vegas, including air travel and 5 nights’ accommodation in Las Vegas. Going to the Expo The Australasian Gaming Expo is a trade-only event and entry is complimentary to gaming industry executives. However, trade suppliers are not eligible to attend the event unless exhibiting. This means that all visitors are required to register to attend. Registration is easy to complete online at www.austgamingexpo.com or by calling the Gaming Expo Help Line on 1300 724 030. Registration is also available at the event by completing a form. www.hospitalitydirectory.com.au

They want the right super fund. You want to keep your cool.

Ph 132 467 www.intrust.com.au

The information contained in this document is of a general nature only, and does not take into account your individual situation, objectives and needs. You should consider the appropriateness of the general information having regard to your own situation before making any investment decision. A Product Disclosure Statement is available at www.intrust.com.au or call us on 132 467 for a copy. The Trustee of Intrust Super is IS INDUSTRY FUND Pty Ltd | ABN: 45 010 814 623 AFSL No: 238051 | RSE Licence No: L0001298 | RSE Registration No: R1004397 | Intrust Super ABN 65 704 511 371 | SPIN: HPP0100AU

INT0102

If you’re the one with the headaches at super time, you’ll really appreciate having Intrust Super at your service. We’ll stay in touch and keep it simple. So you’ll be happy and so will your staff. Especially when they visit www.intrust.com.au and see that all profits are returned to members of our 100% Industry Super Fund.

We are pleased to oﬀer you... Choice and versatility for the best results at the best price:

• Labels • Catalogues • Brochures • Outdoor Labels • Barcode Labels • Blank Labels

• Menus • Letterheads • Label Rolls • Signs • Binding

• Take Away Menus • Business Cards • Bumper Stickers • Tax Invoice Books • Docket Books • Stationery Labels

We are able to help you with all of your printing needs. We offer 5 different print methods in house

DIGITAL | OFFSET | FLEXOGRAPHIC | SCREENPRINTING | THERMAL This enables us to give you what you require at the best price.

GRAPHIC DESIGN Our graphic design team can help you create the image you need to capture the attention of those you would like to serve. CONTACT US

P 03 9738 2022 F 03 9738 2021 E sales@power2print.com.au 7/9 Jersey Road, Bayswater Vic 3153 | PO Box 2082, Bayswater Vic 3153

1300 LABELS | 1300 522 357 www.power2print.com.au

Labels, Printin g & Desig n Water dissolvable

FOOD IDENTIFICATION LABELS Our new food handling labels are ideal for food preparation services. They are permanent until they are wet and start to dissolve as soon as they touch water. Our food identification label

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Our two standard size labels are 32 x 26mm and 60 x 26mm, available in blank or printed. Other sizes and/or custom print available on request.

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kosher, vegan etc. dissolvable in water - washes off in a normal washing process no sticky residue non toxic biodegradable

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Professional Services

Glimmer of hope for coast restaurants

old Coast restaurants have been hit very hard in the past few months, we’ve seen many local favorites close their doors; some blame the Global Financial Crisis while others believe that the popularity of Masterchef has inspired people to cook at home more often. Whatever the reason, it seems for the many restaurants doing it tough and that there may be no end in sight. However, Broadbeach Restaurateur Andrew McElhone who owns the multi award winning venues; Yellowfin Seafood Restaurant, 1 two 3 Mediterranean Dining & Lounge Bar, and Sage Restaurant has found that through Bartercard he has been able to offset some of his cash expenses and get more customers through the door. He stated “It is always good to have a busy looking restaurant; customers and potential customers always deem this to indicate quality and value. So Bartercard is perfect for both slower and semi busy times; with bums on seats passerbys make a mental note that they must dine there then and there or at a later time.” Mr. McElhone continued “To counter this [the quiet months this year] I have picked up the volume of my Bartercard sales and spent a little more time on ensuring I get lots of good business expenses on Bartercard. This extra effort has seen my sales return to normal in a short time and I have spent my Barter dollars just as quickly as I have received them, so Bartercard has been a massive help during these quieter months. “ Mr. McElhone has been a Bartercard member for about 6 years and in his experience he has used his Bartercard to offset both business and personal expenses “probably 90% of my spend is on business expenses and 10% on personal. He boasts having great holidays, and many personal lifestyle improvements thanks to his extra barter business as well as business expenses like painting, pest control, upholstery cleaning, graphic design and printing, photography, equipment hire, staff entertainment, framing, he has even been able to buy over $1 million of wine to supply his restaurants. He believes in his time as a Bartercard Member he has saved approximately $900,000 in cash. Using Bartercard to his advantage as well as utilizing the internet and social media to promote his businesses has seemingly helped Mr. McElhone cope in this trying time.

Australian Hospitality Directory 2012

The Sage Restaurant has won the 2010 National I Love Food Award for Favourite Family Restaurant while 1two3 Mediterranean has won Australia’s Favourite ‘Flavours of the World’. Sage and Yellowfin Seafood Restaurants are open at 12pm daily while 1two3 Mediterranean is open daily from 7am. For more information on each restaurant find them on the web or Facebook or download the 1two3 Mediterranean iPhone application. For more information on how Bartercard can benefit your business, please contact Bartercard today on 1300 BARTER (1300 227 837) or visit www.bartercard.com.au. About Bartercard Bartercard was founded in 1991 on the Gold Coast, Queensland, and has grown to become

the world’s largest barter exchange, with over 40 offices around Australia. Bartercard assists approximately 20,000 businesses in Australia (55,000 around the world) to barter their goods and services – without the challenge of a direct swap. Although the concept of barter is thousands of years old, bartering through Bartercard is an innovative way of combining modern technology, a network of businesses and direct and indirect marketing channels to increase a business’ customer base, sales and profit, and improve cash flow.

www.hospitalitydirectory.com.au

Transport

The Citroën Berlingo redefines efficient transport and low running costs

ew vehicles have had such a significant impact as the Citroën Berlingo.It has changed the face of the light commercial vehicle market place everywhere it’s been sold, especially when it comes to carrying capacity and fuel efficiency. With a meagre 5.8 litres per 100km, it’s one of the most cost effective vehicles on the market. Given that, arguably, Citroën invented the whole idea of the box van, it’s no surprise that the original Berlingo revolutionised light commercial van design. Since then it has become one of the most copied vans across the world. Today, there are more than three million Citroën Berlingo vans around the world, working hard and delivering the goods economically and safely, while presenting a stylish image for the businesses that it represents. With a bonnet and conventional driving position that is obviously car derived, it allows the driver to sit high, while the van section blends into the overall shape. This creates a vehicle that is as functional as it is homogeneous. In addition to its revolutionary design, it is also packed with useful features created specifically for the van driver who spends all day on the road. There’s plenty of storage space, the seats are comfortable, and it’s easy to get into and out of frequently. The Berlingo range consists of two body lengths and two engines … a 1.6-litre 16 valve petrol and a 1.6-litre Turbo Diesel, both providing 66 kW of power. The standard body has a payload of 850kg and a load volume of 3.3 cubic metres, while the long body version has a payload of 750kg and a load volume of 3.7 cubic metres. Two ISO pallets can be carried in either version. Inside there is a plethora of storage spaces, from a huge locker between the seats to the cunning driver’s side glove box behind the instruments. There’s even a large roof-mounted tray. In all, there’s a remarkable 61 litres of storage space in the cab area alone. As standard, the Berlingo has glazed twinhinged rear doors that are an asymmetric design with 60/40 split where both open out to

Australian Hospitality Directory 2012

‘The Citroën Berlingo is a true professional at your service’ almost 180 degrees, which makes it perfect for backing up to loading bays. Considerable effort has been made to provide the driver with a proper office on wheels, with a passenger seat that can be folded down to give a flat writing surface. The Berlingo can also be fitted with the optional Extenso® seat configuration that

provides a third passenger seat and a desk function, as the central seat folds flat. All controls, including the dashboard mounted gear lever, are within easy reach. It incorporates an airbag as standard, and the steering wheel is adjustable for height and reach. As one of the most successful light commercial vehicles of all time, the Citroën Berlingo is a true professional at your service, ensuring at all times that the driver is safe and has an efficient work environment, whilst also delivering low running costs and efficient transport solutions, whatever your needs. Visit www.citroen.com.au for further details.

www.hospitalitydirectory.com.au

Transport Pages 72-79

Transport

Hyundai’s iLoad delivers another award

yundai’s award winning and highly acclaimed iLoad van range continues to impress having received the 2010 carsales.com.au ‘People’s Choice Award’ in the Light Commercial Van category. Launched in early 2008, the iLoad range has connected with buyers by offering an outstanding combination of practicality, reliability, and versatility. Coupled with low cost of ownership, a 4-star ANCAP safety rating and a five-year / 130,000 km warranty, iLoad is simply hard to beat. iLoad’s cavernous cargo space can take loads of up to two pallets with ease in the 4.3 cubic metre capacity, while offering seating for either three or six passengers. The powerful 2.5-litre CRDi turbo-diesel or 2.4-litre CVVT petrol engines provide excellent fuel economy. Clever design features include standard twin sliding doors to reduce reach for easy load and unload, and a large lift tailgate provides a sheltered workspace. Twin- swing (barn) doors are available as a factory option, while a handy technician step, courier wooden floor insert and a comprehensive range of roof rack (including a full technician kit) plus lifestyle accessories are available as Genuine Hyundai Accessories to further meet individual needs. 74

Australian Hospitality Directory 2012

“It’s fantastic that iLoad receives acclaim from the public – including light commercial vehicle operators. Ultimately they are the ones making the hard decisions in a crowded and competitive marketplace,” said Oliver Mann, Marketing Director Hyundai Motor Company Australia. “The awards were the only popular poll where buyers determined the winners themselves. Hyundai is a brand that’s on the move Down Under and carsales.com.au is pleased to welcome it into the People’s Choice winner’s circle for the first time,” said Carsales.com Ltd Chief Executive Officer Greg Roebuck. “Via its win in the 2010 carsales.com.au People’s Choice Awards, it’s clear the iLoad has captured the purchasing power of many trades and small businesses people. In a segment that rewards reliability and value for money, that’s a big vote of confidence from the Australian vehicle buying public.” The People’s Choice Awards (PCA), based on new car customer enquiries, are an important measure of the strength of automotive brands and their individual models in the new car marketplace. The carsales network operates a national

network of online sites, including carsales. com.au and CarPoint.com.au. Consumers using any of these sites for new car enquiry were able to vote for their favourite vehicles across 15 categories, the cars with the highest number of genuine sales enquiries in each category top the list. Votes for the People’s Choice Awards were collected from the Carsales Network websites between 1 November, 2009 and 31 October, 2010. For further information please visit: www.hyundai.com.au www.hospitalitydirectory.com.au

Awards 2010

Transport

Fiat Ducato is vehicle number four million

he Sevel (Società Europea Veicoli Leggeri) factory in Italy, a joint venture between Fiat and PSA-Citroen, has built its four millionth vehicle, a Fiat Ducato Maxi equipped with a 3.0 Multijet Power engine and MTA Automatic transmission. Fitted out with ESP, Cruise Control, bi-link rear suspension system, rear doors opening 270° and radio with CD player, the vehicle was purchased by a German customer who will take delivery during the upcoming IAA Motor Show in Hannover, Germany, scheduled for 23-30 September. Sevel is the largest European factory producing medium-large vans, while the Ducato X250 family is the top seller of its segment in Europe with more than 30% of the market. Specifically, Fiat Ducato recorded 53,500 registrations during the first six months this year, taking its European

Australian Hospitality Directory 2012

share to 19.2%, up from 15.1% in 2006. This sales performance is outstanding, and has been reached by a model able to capitalise and reinterpret almost three decades

‘It is viewed by the market as an innovative, efficient, reliable vehicle that is an ideal work companion’ of experience. It is viewed by the market as an innovative, efficient, reliable vehicle that is an ideal work companion. With an

extraordinary load capacity, thanks to a load capacity of up tp 15 cubic metres and up to 2,000kg payload, the Fiat Ducato sits at the top of its category. This is also due to its distinctive look, practicality, comfort and performance at the highest levels, advanced safety and respect for the environment. The full global Ducato range includes vehicles for transporting goods, vehicles for transporting passengers and conversion bases and versions as well as special lowered and lightened chassis designed for camper and motorhome manufacturers. The Ducato’s eco-friendly engines stand out above all for their brilliant acceleration and pick-up provided by the high torque levels (up to 400 Nm) in addition to outstanding reliability and driving pleasure. The Ducato is also designed to guarantee the driver the very best in terms of safety, comfort and on-board experience.

www.hospitalitydirectory.com.au

let us do the heavy lifting for you.

DUCATO Medium wheelbase van

DUCATO Cab chassis

SCUDO

Fiat Scudo and Ducato vans all lift heavyweight loads – Ducato an awesome 2 tonnes, Scudo a mighty 1.2 tonnes. They also offer class leading safety, economic efﬁciency, ease of loading and car-like drivability. All underpinned by a 3-year/200,000km warranty and industry best roadside assist program. Driveaway the Scudo for just $32,990 or the Ducato for $39,990 and the only thing that you won’t lift is a heavy price.

For more information visit www.ﬁatcv.com.au or your nearest dealer.

* Recommended driveaway price including ALL dealer delivery and statutory charges. Prices exclude optional metallic paint (and optional 3 seats). Whilst stocks last. Prices may vary from dealer to dealer. Contact your local dealer.

Transport

Volkswagen Commercial Vehicles delivering quality, every time

n an industry where quality is everything, you wouldn’t trust your business with anything less than the best commercial vehicles around. Unmatched in performance, efficiency and reliability, Volkswagen Commercial Vehicles have all your business needs covered. Australia’s leading compact van, the Volkswagen Caddy Van has a host of new features, transmissions, and engines. The new Volkswagen TSI160 achieves fuel consumption figures from 6.8L to 7.0L/100km and coupled with five speed transmissions, deliver an economical 63kW and 160Nm of torque. The next engine up is the new TDI250 offered with a 5-speed manual or 7-speed DSG transmission and achieves fuel efficiencies of 5.7 to 5.8L/100km. Brilliant drive characteristics means the Caddy Van handles more like a car than a van, perfect for navigating through busy city traffic or tight laneways and side streets. And for small-businesses you can’t compromise on safety, which is why you’ll be impressed by the array of safety equipment, extraordinary cargo space in the rear and versatility! Choosing the Volkswagen 78

Australian Hospitality Directory 2012

Caddy Van for your business means better performance, more fuel efficiency and a lighter carbon footprint. And for extra space, the extended wheelbase of the Volkswagen Caddy Maxi Van boasts a significantly boosted payload of up to 850kg for businesses that need that extra space. The Caddy Maxi Van also offers new engines with a choice of a TSI175 5-speed manual transmission that delivers an amazing 77kW of power and a healthy 175Nm of torque, and leading turbo diesel variants including the new TDI250 (with 5-speed manual or 7-speed DSG transmission) or the amazing TDI320 engine offered with a 6-speed DSG as standard. The Volkswagen Transporter, introduced over 60 years ago, has won multiple international awards and still rates as one of the most popular commercial vehicles in the world. And just like the businesses that make up the Australian hospitality sector, the Transporter comes in all shapes and sizes. Because your business is unique, the choice of a short or long wheelbase means you have the ability to carry different sizes

and quantities of stock. There are different roof sizes, a choice of exciting engines and transmissions, load areas ranging from 5.8 to 9.3 cubic metres and it’s available as a dual cab chassis. And it’s equally important that customers and potential customers can identify you, so they offer a huge choice of accessories and colour schemes to tailor your Transporter. A demanding industry requires high quality passenger safety and comfort. With seats that properly support your back, clear and clever instrumentation and an ergonomically shaped steering wheel, you’ll enjoy a responsive, smooth driving experience. As for safety equipment, features like driver and passenger airbags as standard, ESP, ABS, EBD & Brake Assist come as standard. With important cargo on board, you can’t afford to slip and slide on uneven or wet roads… enter 4MOTION – Volkswagen’s clever all-wheel drive system that provides your Caddy or Transporter with extra grip and makes Transporter and Caddy vehicles the first choice for hospitality businesses everywhere. www.hospitalitydirectory.com.au

www.volkswagen-commercial.com.au

Catering to all your business needs Volkswagen Transporter and Volkswagen Caddy 速 Van feature just the right ingredients to make your mouth water. Brilliant German engineering. Award-winning safety. TDI efficiency. Amazing versatility. Transporter & Caddy Van deliver new standards in economy and operating efficiency. If safety, features and value are important for you, then these two vans should be on top of your shopping list. See your nearest Volkswagen Commercial Vehicle Dealer or call 1800 VW VANS (1800 898 267).

The product name Caddy 速 is a registered trademark of Caddie S.A. and is used by Volkswagen Commercial Vehicles courtesy of Caddie S.A.

Products & Services Directory EDUCATION & MANAGEMENT

EQUIPMENT & SUPPLIES

Guest Supplies & Services Hire & Rental Equipment

Pages 82 - 84

Pages 85 - 94

Housekeeping

Aprons

Ice Making Equipment

Bakery Equipment

Kitchen Fitout & Supplies

Bar Equipment & Supplies

Kitchenware

Bar Fridges

Knives & Accessories

Docket Books

Barware

Laundry Equipment

Hospitality Management Systems

Blenders

Mixers

Internet Products & Services

Butchers Equipment

Napkins

Management Consultants

Cake Decorating Equipment

Oil & Water Filtration Systems &

Management POS

Candles

Services

Catering & Kitchen Equipment

Ovens & Cooktops

Chemical Supplies

Packaging

Cleaning & Equipment

Pancake Makers

Clothing

Paper Towel Dispensers & Supplies

Commercial Kitchens & Products

Pizza Ovens & Equipment

Cooking Utensils

Protective Clothing

Cutlery

Refrigeration / Chillers Equipment

Detergents & Detergent Dispensers

Scales

Dishwashing Equipment & Supplies

Service & Repairs

Dispensers

Shoe Shine Machines

Display Cabinets & Counters

Slicing Machines

Disposable Products

Tabletop

Electrical Appliances

Toiletries

Event & Marquee Hire

Towelling

Filter Oil Equipment

Trolleys

Footwear

Uniforms

Freezers

Washing / Drying Machines &

Frying Equipment

Supplies

Apprenticeships Books Cash Registers Computer Hardware & Software Courses & Training

Management Systems & Supplies Online Training Point of Sale & Cash Handling Stationery & OfďŹ ce Supplies Technology

ENTERTAINMENT Page 85 Audio/Visual Commercial Systems Entertainment Systems Gaming Products & Services Music Licensing Music Systems Television & Pay TV

Australian Hospitality Directory 2012

www.hospitalitydirectory.com.au

FOOD & BEVERAGE Pages 94 - 101 Alcohol / liquor

Seafood

Hot Water Systems

Snack Foods

Insurance

Winery

Interior Design & Fitout URNITURE, BEDDING

Asian Food

FURNITURE, BEDDING & LIGHTING

Baked Goods Baking Ingredients Beverages & Beverage Systems Bulk Catering Cakes & Cake Mixes Cheese Coffee & Coffee Machines Condiments Dairy Products Delicatessen Products Dessert Products Dressings, Marinades, Sauces & Stocks

Marketing & Advertising Media Menu & Wine List Covers

Pages 101 - 103

Payroll

Bar Furniture

Pest Control

Chairs

Phone Systems

Floor Matting

Poster & Trade Show Display

Furniture

Printing

Furniture Indoor

Security

Furniture Outdoor

Signs & Signage

Lighting

Superannuation

Metal Furniture

Surveillance Systems

Ofﬁce & Reception Furniture

Taxation Recording

Shade Structures

Foodservice Frozen Foods Fruit Gelato / Icecream Gluten Free Halal Products Health Foods Juices Kosher Products Meat Oils & Fats Pasta & Pasta Sauces Pastry Products

www.hospitalitydirectory.com.au

TRANSPORT

PROFESSIONAL SERVICES Pages 103 - 107

Page 107

Advertising Bartering Building & Commercial Interiors Design & Promotion Energy Environmental Management Finance Food Safety & Hygiene Front Ofﬁce Heating Australian Hospitality Directory 2012

PRODUCTS & SERVICES DIRECTORY

EDUCATION & MANAGEMENT

TAFE NSW - Sydney Institute

1300 360 601

One of the largest and most innovative education and training providers in Australia. We help more than 70,000 students achieve their education, learning and work skills goals through 800 rewarding and exciting nationally recognised courses and training programs offered across seven Sydney Institute TAFE colleges, in the workplace, online and via distance learning. www.sit.nsw.edu.au ■ See our advert on page 10

Vectron Systems Pty Ltd

www.vectron.com.au ■ See our advert on page 84

Computer Hardware & Software

Wise Training

1300 771 192

Wise Training specialises in training programs that enhance effectiveness & productivity in your workplace, through ﬂexible customised training tailored to your business needs. We will deliver training solutions that exceed your expectations. www.wisetraining.edu.au ■ See our advert on page 6

SEO Easy

(02) 9615 9617

SEO Easy helps businesses by growing their online market. This is done through SEO ( Search Engine Optimisation),and Web Design. Contact us to discuss how we can help your online market grow! www.seoeasy.com.au ■ See our advert on page 106

Courses & Training

Books

Accredited Online Training Books For Cooks

(03) 8415 1415

Books for Cooks is Australia’s specialist independent culinary & cookbook store with over 30,000 cookbooks and books about wine, food & the culinary arts in stock. Open every day Books for Cooks is your source for professional hospitality reference books. www.booksforcooks.com.au ■ See our advert on page 82

Diners Club

(02) 9743 0439

Barmetrix is a world leader in stock control and consulting services to the hotel, bar, restaurant and club industry. The Barmetrix liquor management reporting is widely recognised as the most accurate and comprehensive available in the market today - electronically measuring everything down to the mL. www.barmetrix.com

Apprenticeships

Lead the charge Become a tourism or hospitality trainer and share in Australia’s ever-expanding $80bn tourist industry. Trainers enjoy ﬂexible hours, plentiful employment opportunities and great job satisfaction. Call Marc Lawson on 0434 167 674 to discuss your training career.

Australian Hospitality Directory 2012

1300 360 060

Put your business on the map for loyal, repeat customers who actively seek Merchants accepting their Diners Club Card. Open your door to high net worth customers, free POS and access to 24 hour Merchant support. www.dinersclub.com.au/merchant ■ See our advert on page OBC Ordermate POS

1300 726 634

Certiﬁcates, diplomas, RSA, RSG, food handling, frontline management and many more! 100% online hospitality certiﬁcates from $30. www.aot.edu.au ■ See our advert on page 11 Aspin Group

Cash Registers

Barmetrix

1300 789 366

POS supplier of choice to some of the best known restaurants, clubs, bars and hotels, Vectron is a single source for all your POS and Cash Register needs. With over 1600 installations to our name, we have one of the widest product offering in the industry.

1300 374 771

Aspin Training is a innovative national training organization offering a variety of accredited programs from certiﬁcate III to Diploma level. Aspin’s offers a unique delivery model offering ﬂexible cutting edge eLearning with face to face and web based virtual mentoring, coaching and workshops. Programs cover Leadership, Management, Customer Contact, Business Administration and training and assessment. www.aspintraining.com.au ■ See our advert on page 6

1300 667 067

For over 10 years OrderMate Point of Sale has been servicing Restaurants, Cafes, Bars, Pubs and QSR in Melbourne & Regional Victoria. OrderMate have a reputation of providing quality hardware and quality software at an affordable price which allows you to manage your business with conﬁdence and security. www.ordermate.com.au ■ See our advert on page 84

Redcat Pty Ltd

1300 473 3228

RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business. www.redcat.com.au ■ See our advert on page 84

SynergyPOS

1300 137 231

Hospitality and retail Point of Sales system provider, focusing on providing quality service and support to customers. Developing and providing POS solutions systems to meet the needs of the cutomers. www.synergypos.com.au ■ See our advert on page 84

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Brisbane North Institute of TAFE

131 248

• Short Bar and Gaming - 2.5 days per week for 6 weeks • Responsible Service of Alcohol - 1 day • Responsible Gambling Services - 1 day • Responsible Management of a Licensed Venue – 2 days

Docket Books

Ordermate POS

Insist on...

www.bn.tafe.qld.gov.au ■ See our advert on page 82 Chisholm Institute

(03) 9212 5011

Chisholm Institute is experienced in the customization & delivery of Hospitality & Tourism programs. It offers creative solutions to its clients by providing responsive training and consultancy services. www.chisholm.edu.au ■ See our advert on pages 8-9

www.ordermate.com.au ■ See our advert on page 84

DOCKET BOOKS

• Assist in effective record keeping • Create a professional image • Simple & straight forward designs Restaurant

1800

TAX INV

OICE

TABL E

118

PER

SON S DAT

E TIME SER VER

Value your biggest asset. Develop your team and improve staff retention.

Bar

Restaurant

Accommodation

Kitchen

Books For Cooks

FREECALL

1800 818 118 www.impactforms.com.au

Gaming

...because quality counts Power2Print

wisetraining.edu.au RTO Provider Number: 91447

TAFE NSW - Sydney Institute

GST

k You

To learn how we can help you become a wise business, call us on 1300 771 192 or visit our website at wisetraining.edu.au

Café

Than

Up-skill your staff through one of our customised programs and receive up to $4,000 of government incentives!

1300 360 601

Subscribe and receive free regular email broadcasts

1300 522 357

Power2print offers a full range of printing & design services to help you promoate your business. We also offer food identiﬁcation labels which dissolve completely during the washing process. www.power2print.com.au ■ See our advert on page 68-69

Hospitality Management Systems Impact Business Forms

1800 818 118

Impact Business Forms produces a range of restaurant docket books of optimum quality. Impact Forms are simple yet effective in design and include all the necessary information. All products are fully manufactured here in Australia. Our 100% commitment to quality control and customer service helps to maintain longstanding, mutual customer relations, many of which have now lasted for years and even decades..... www.impactforms.com.au ■ See our advert on page 83

Aspin Group

1300 374 771

www.aspintraining.com.au ■ See our advert on page 6

TOTA

Inclu ding

Wise Training is a nationally recognised Registered Training Organisation offering fully accredited qualiﬁcations in the hospitality industry.

Internet Products & Services Aspin Training is a innovative national training organization offering a variety of accredited programs from certiﬁcate III to Diploma level. Aspin’s offers a unique delivery model offering ﬂexible cutting edge eLearning with face to face and web based virtual mentoring, coaching and workshops. Programs cover Leadership, Management, Customer Contact, Business Administration and training and assessment.

Takeaway

818

1300 667 067

(03) 8415 1415

Ytelco Pty Ltd

1300 853 472

Full service telecommunications provider with a focus on the hospitality industry. You work hard to provide your customers with the best possible service, as do we. We work your hours and are available for appointments 24/7. Tailored communications packages include ﬁxed wire/mobile telephony, business Internet, VOIP and inbound call services.. www.ytel.com.au ■ See our advert on page 65

Management Consultants Aspin Group

1300 374 771

www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012

PRODUCTS & SERVICES DIRECTORY

Management POS

Wise Training

1300 771 192

RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business.

www.redcat.com.au ■ See our advert on page 84

www.wisetraining.edu.au ■ See our advert on page 6

Redcat Pty Ltd

1300 473 3228

Management Systems & Supplies Aspin Group

1300 374 771

Point of Sale & Cash Handling Barmetrix

(02) 9743 0439

Complete Kitchenware. (02) 9569 7790 The Hospitality Store www.completekitchenware.com.au ■ See our advert on page 88

www.aspintraining.com.au ■ See our advert on page 6

Diners Club

Redcat Pty Ltd

1300 473 3228

RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business. www.redcat.com.au ■ See our advert on page 84 SynergyPOS

Stock control solutions for the hospitality industry. www.barmetrix.com ■ See our advert on page 82

1300 360 060

Better control, higher profits.

1300 137 231

POS Systems | Paging | Beverage Monitoring CCTV | Time & Attendance | Digital Signage

www.synergypos.com.au ■ See our advert on page 84

T 1300 789 366 E sales@vectron.com.au W www.vectron.com.au

Online Training Accredited Online Training

1300 726 634

Certiﬁcates, diplomas, RSA, RSG, food handling, frontline management and many more! 100% online hospitality certiﬁcates from $30.

Stationery & Ofﬁce Supplies Menu Company

www.aot.edu.au ■ See our advert on page 11 Chisholm Institute

(03) 9212 5011

RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business.

www.menucompany.com.au ■ See our advert on page 106

www.chisholm.edu.au ■ See our advert on pages 8-9 TAFE NSW - Sydney Institute

Technology SynergyPOS

1300 360 601

1800 22 33 12

Need a Menu Cover? Restaurant Menu Covers, Wine List Covers, Cafe Menu Covers, Cocktail lists, Menu Boards, Bar Stands and Restaurant & Cafe Products , Floor stands and Lobby accessories. We have ofﬁces in Sydney and Gold Coast – servicing all Australia and Asia Paciﬁc.

Australian Hospitality Directory 2012

RedCat Point of Sale Solutions 1300 4 REDCAT www.redcat.com.au info@redcat.com.au

1300 137 231

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Ytelco Pty Ltd

1300 853 472

DO YOU PLAY RECORDED MUSIC IN YOUR BUSINESS?

PPCA is the leading provider of copyright licences which enable you to play almost all recordings commercially released in Australia, leaving you to freely and legally use recorded music to drive your business.

www.ytel.com.au ■ See our advert on page 65

Television & Pay TV APRA / AMCOS

1300 852 388

APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world. We license the use of their music, and distribute royalty payments to the owners of the works that were performed or broadcasted. www.apra-amcos.com.au ■ See our advert on page 14

ENTERTAINMENT Real Music • Real Artists • Real Impact

www.ppca.com.au

EQUIPMENT & SUPPLIES

Entertainment Systems APRA / AMCOS

1300 852 388

Audio/Visual Commercial Systems Iceberg Enterprises

(02) 9146 4672

Our desire is not only take the stress away from our customers during a project but also to deliver beyond their expectations. The building industry can be extremely challenging sometimes and on top of the stress of budgets and timelines, you the customer need to focus on the establishment of your business and should not have to deal with the pressure of the building process on top. www.icebergenterprises.com.au ■ See our advert on page 37

1300 852 388

Gaming Technology Association 1300 724 030 (GTA) - Australasian Gaming Expo

We The Australasian Gaming Expo includes the region’s largest gaming equipment Trade Exhibition. www.austgamingexpo.com ■ See our advert on page 15, 66 Music Licensing PPCA - Phonographic (02) 8569 1100 Performance Company of Australia

Background Music APRA / AMCOS

Gaming Products & Services

We work together with our licensors, being thousands of Australian recording artists and hundreds of labels both major and independent. While enabling businesses to thrive by playing a repertoire of quality music, we also safeguard the rights of thousands of Australian recording artists and labels, ensuring that they receive a fair return for their music. www.ppca.com.au ■ See our advert on page 12

Music Systems APRA / AMCOS

1300 852 388

Aprons Fraser & Hughes Pty Ltd

(02) 9360 4760

Since 1927, Fraser and Hughes has been providing a wide range of hospitality uniforms, professional knives and aprons with utmost professional service. Chefs, cooks and apprentices have chosen to wear Fraser and Hughes Australian Made uniforms for decades for their durability and comfort. Australian Made for Australian Conditions. www.cooksshop.com.au ■ See our advert on pages 18-19

Bakery Equipment Brita Water Filter Systems

1300 557 762

BRITA Water Filters improve the full taste and aroma of your food and beverages by removing unwanted metal ions, impurities and chlorine. BRITA Water Filters also protect your oven and coffee machines from lime scale therefore reduce expensive maintenance and downtime. Water ﬁltration specialists for the foodservice industry. www.brita.com.au ■ See our advert on pages 31, 50

www.apra-amcos.com.au ■ See our advert on page 14 www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012

PRODUCTS & SERVICES DIRECTORY

Future Products Group (FPG)

1800 041 649

FPG is the internationally recognised leader in providing food display solutions across 25 countries. We have the in-house capability to provide everything from a single food display cabinet to a complete store development package. www.fpgworld.com ■ See our advert on page 34 Golden Joy Bakeware

(03) 8360 3460

We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne. www.goldenjoyvic.com ■ See our advert on page 28 Mitcham Trading

1800 000 996

www.mitchamtrading.com.au ■ See our advert on page 34 1800 023 953

Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, food service, bakery, healthcare and ice cream industries. Also available is Moffat’s dedicated rental product – Caterent - “It’s smarter business”. www.moffat.com.au ■ See our advert on page 16 POPCAKE “The Pancake Company”

(02) 9838 7099

The Popcake Pancake Making Machine invented right here in Australia is the world’s ﬁrst fully automatic Pancake Making Machine that will produce Piping Hot 97% Fat Fee Pancakes at the single push of a button. www.popcake.com ■ See our advert on page 93 Robot Coupe Australia Pty Ltd

www.robotcoupe.com.au ■ See our advert on pages 22-23 The General Mat Company

1800 625 388

www.matting.com.au ■ See our advert on page 102

Australian Hospitality Directory 2012

1800 121 535

SKOPE designs & manufactures commercial refrigeration for the hospitality & retail sectors, from restaurants, bars and cafes to commercial kitchens, supermarkets and convenience stores, and everything in between. www.skope.com.au ■ See our advert on page 35

Barware

5B 100 New St, Ringwood 3134, Victoria PH: 03 9876 0803 - FAX: 03 9876 8270

info@unoxaustralia.com.au Bar Equipment & Supplies (02) 9417 6111

Australia’s widest range of Architectural plastic materials and associated services. www.allplastics.com.au ■ See our advert on page 94

Viva Glassware

(02) 8594 1944

VIVA Unbreakable Glassware offers a comprehensive range of new polycarbonate drinkware speciﬁcally for the high-end hospitality market. All VIVA Polycarbonate glasses are of superior construction to ensure the retention of clarity and to minimise or even eliminate scratching thereby maintaining its superior appearance and feel. We offer sample kits and next day dispatch. www.viva-glassware.com.au

Quirks Australia

1800 804 627

Quirks Australia has been providing Commercial Refrigeration Solutions to the Australian Market for over 80 years. Our core business areas include Sales of New and Used Refrigeration and Catering Equipment, Rentals, Service and Design & Installation. www.quirksaustralia.com.au ■ See our advert on page 20

The General Mat Company

For all your matting needs.

1800 625 388

Blenders Robot Coupe Australia Pty Ltd

Sammic Australia UNOX AUSTRALIA Pty Ltd

(03) 9876 0803

Unox is a leading manufacturer of professional ovens, a dynamic and growing company since its foundation in 1990. Choose from the Unox range of Combination Steam Gastronome Ovens, Combination Steam Bakery Ovens, Convection Ovens, Contact grills, fry tops and Accessories. Unox Australia has a locally based Distribution and Service Centre in Melbourne Australia. www.unoxaustralia.com.au ■ See our advert on page 21

(02) 8594 1944

www.viva-glassware.com.au ■ See our advert on page 86

(03) 9584 0933

Quality Commercial Catering Equipment. www.sammic com.au ■ See our advert on page 88

Butchers Equipment Brice Australia

(03) 9888 7124

Brice Australia has been suppplying and servicing quality food preparation equipment since 1939. From the smallest delicatessen to the largest commercial kitchen or supermarket, Brice has equipment to suit every application. With ofﬁces in every state, Brice can supply, install and service equipment almost anywhere in the country. www.briceaust.com.au ■ See our advert on page 35

Bar Fridges

UNOX AUSTRALIA Pty Ltd Baker Refrigeration

1800 424 626

Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for 80 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc,, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs. www.ajbaker.com.au ■ See our advert on page 42

(02) 9478 0300

Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efficient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more profit. www.robotcoupe.com.au ■ See our advert on pages 22-23

www.matting.com.au ■ See our advert on page 102

Unbreakable Polycarbonate Glassware.

(02) 9478 0300

SKOPE Refrigeration

UNOX Australia Pty Ltd

Viva Glassware

For all your matting needs.

Professional Combi ovens and cooking systems

Allplastics Engineering P/L

Mitcham Trading maunfactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range covers from insulated thermal covers to standard machine washable fabric covers - all custom-made to ﬁt your existing trolleys or equipment.

Moffat Pty Limited

A true Ally on your side!

(03) 9876 0803

PRODUCTS & SERVICES DIRECTORY

VGM International

1800 650 601

Suppliers of professional quality knives and kitchenware. www.vgmimports.com.au ■ See our advert on page 91

Cake Decorating Equipment Golden Joy Bakeware

Bezzera Australia Coffee Machines

1300 550 927

www.goldenjoyvic.com ■ See our advert on page 28

www.bezzeracoffeemachines.com.au ■ See our advert on page 36 Birko Heaters Australia Pty Ltd

www.goldenjoyvic.com ■ See our advert on page 28

Built on strong Italian traditions, Bezzera have dedicated more than 100 years in perfecting the design and manufacture of quality espresso machines.

1300 724 955

Birko is a wholly Australian owned enterprise with a proud history of quality and performance in design, manufacture and supply of food and drink heating appliances and equipment for domestic, commercial and industrial markets. www.birko.com.au ■ See our advert on pages 40-41

Mitcham Trading

Moffat Pty Limited

t Solutions

m en uip Eq

A Wo rld

1800 052 948

Candles Recharge provides the most affordable, reliable, elegant & professional, ﬂickering LED rechargeable tea light candles solution to having costly, messy candles and parafﬁn oil candles in your business. We have specialised in candles for over 3 years and are happy to give you help on our products.

Oilstream

Catering & Kitchen Equipment 1300 555 204

ACE Filters offers food-grade frying oil filter products. Every aspect of our company will perform for you. Since 1988, we have grown to become a recognized force in fine filtration because we don’t merely talk about quality, we deliver it every time! www.acefilters.com.au ■ See our advert on page 29 Baker Refrigeration

1800 424 626

Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for 80 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs. www.ajbaker.com.au ■ See our advert on page 42 Belair

www.belairliving.com.au ■ See our advert on page 92 www.hospitalitydirectory.com.au

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Emergency Service Available

PH 1300 25 24 22 www.cater-fix.com.au Contract licence number 210066C

1300 108 600

Belair is an Australian owned appliance wholesaler based in Eagle Farm QLD. We supply ovens, cooktops, rangehoods and water ﬁlters for your accomodation business to make sure your guests feel like they are at home. Sourcing niche products is our speciality. Contact us to ﬁnd what you are looking for.

1800 023 953

www.candlesrecharge.com.au

Ace Filters Australasia

1800 000 996

Candles

Candles Recharge

(03) 8360 3460

Golden Joy Bakeware

13 27 02

Oilstream is the latest solution in cooking oil management, designed speciﬁcally for foodservice businesses. Total oil management has never been easier. Oilstream provides expert usage advice, storage units for freah and waste oil and delivery and collection of fresh and used cooking oils. www.oilstream.com.au ■ See our advert on page 30

Perfect Fry Company

1800 265 771

Food Equipment Solutions: are providers of both cooking and food display equipment. Specialising in self contained equipment for cooking that is automated, easy, proﬁtable and doesn’t require surrounding infrastructure – equipment that can be placed anywhere, used by any staff member anytime of day. We also have a range of food display equipment solutions that can be tailored to suit customer requirements with varying budgets. www.perfectfry.com.au

Future Products Group (FPG)

1800 041 649

Australian Hospitality Directory 2012

PRODUCTS & SERVICES DIRECTORY

POPCAKE “The Pancake Company”

(02) 9838 7099

Chemical Supplies

True Blue Chemicals

www.truebluechemicals.com.au ■ See our advert on page 88

www.popcake.com ■ See our advert on page 93 Quirks Australia

Clothing Fraser & Hughes Pty Ltd

1800 804 627

www.cooksshop.com.au ■ See our advert on pages 18-19

(02) 9478 0300

Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efﬁcient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more proﬁt. www.robotcoupe.com.au ■ See our advert on pages 22-23

Commercial Kitchens & Products

Underneath it all — clean. When it comes to food service, no detail is too small—and every surface matters. That’s why for over a century, dining establishments around the world have trusted Diversey to deliver the cleaning, sanitation, and hygiene solutions they need. We’re creating spotless interiors and making food handling smarter—helping our customers offer great dining experiences. We’re Diversey, and we’re leading the world toward a cleaner, healthier future. Learn more at www.diversey.com

SAMMIC AUSTRALIA PTY LTD

BOC Limited

1800 625 388

www.matting.com.au ■ See our advert on page 102 UNOX AUSTRALIA Pty Ltd

(03) 9876 0803

True Blue Chemicals

1800 635 746

At True Blue Chemicals we provide our customers with a full service offering of cleaning and hygiene product solutions, dispensing, site audits, safety compliance and training programs. We have qualiﬁed chemists developing formulations that are effective, innovative and environmentally responsible. our products are of the highest quality and concentration, providing greater value and reduced cost-in-use. www.truebluechemicals.com.au

Cleaning & Equipment CFM Australia Pty Ltd (AIV Food)

1300 236 236

The CFM is a machine that ﬁlters oil safely, quickly and cheaply. www.cfmaustralia.com.au ■ See our advert on page 90

Still can’t ﬁnd what you’re looking for? Looking for hundreds of suppliers online? Want the latest industry news? www.hospitalitydirectory.com.au 88

Australian Hospitality Directory 2012

131 262

At BOC, we understand the knowledge, expertise and process needed to succeed in the hospitality industry. Whether you’re talking about food grade Carbon Dioxide (CO2) and Argon, CELLAMIX® (CO2 and Nitrogen mixture), Balloon Gas, LPG, CELLAGUARD® CO2 monitors, regulators or AS5034 compliance reviews — we’re there.

(03) 9584 0933

www.sammic com.au

For all your matting needs.

1300 724 955

Sammic Australia supply a range of European commercial catering equipment including Cutlery & Glass Polishers, Potato Peelers, Vegetable Processors, Hand Held Blenders, Cutter Mixers, Vacuum Packing machines, Citrus & Centrifugal juicers, High Speed Bench Top / In-counter Blenders, Ice Crushers, Crepe Plates, Toasters, Contact Grills, Grill / Convection Microwave Ovens and Knife Sterilizers.

The General Mat Company

Birko Heaters Australia Pty Ltd

www.birko.com.au ■ See our advert on pages 40-41

Quality Catering Equipment

Sammic Australia

(02) 9360 4760

www.quirksaustralia.com.au ■ See our advert on page 20 Robot Coupe Australia Pty Ltd

1800 635 746

We provide our customers with a full service offering of cleaning and hygiene product solutions, dispensing, site audits, safety compliance and training programs.

www.boc.com.au ■ See our advert on page 4

Complete Kitchenware. The Hospitality Store

(02) 9569 7790

Complete Kitchenware have been offering ﬂexible and cost effective choices to the restaurant & the catering industry for over 10 years with Commercial Kitchen Equipment, Catering & Restaurant Equipment, and table top solutions suitable for everyone. www.completekitchenware.com.au Food Equipment Distributors

(02) 9772 9999

FED has been serving the hospitality Industry for more than 45 years and is one of the Biggest Distributors of Hospitality equipment Australia Wide. With a large exclusive selection of commercial catering equipment and refrigeration at competitive prices, FED is proud to say we won’t be beaten on price. www.foodequipment.com.au ■ See our advert on pages 24-25

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

SKOPE Refrigeration

1800 121 535

1800 650 601

Suppliers of professional quality knives and kitchenware. www.vgmimports.com.au ■ See our advert on page 91

Cutlery BioPak

Amenities Australia

BioPak (02) 9620 9888

Amenities Australia proudly offers luxurious collection of guest amenities from our partners Gilchrist & Soames, who are a leading provider of cosmetic-grade toiletry collections for world-class hotels, exclusive resorts and distinguished spas, inns and bed & breakfasts.

Kingfrog NSW

0418 477 842

Kingfrog has sought to market a wide range of specialised products and hygiene services, including Pest Management Systems, Food Hygiene and the provision of total environmental solutions. www.kingfrog.com.au ■ See our advert on page 105

1300 246 725

Carbon neutral, sustainable, plant based food packaging solutions and take away single use food service disposables.

Display Cabinets & Counters Future Products Group (FPG)

1800 041 649

Suppliers of professional quality knives and kitchenware.

www.vgmimports.com.au ■ See our advert on page 91

www.fpgworld.com ■ See our advert on page 34

www.biopak.com.au ■ See our advert on page 92 VGM International

1800 650 601

Detergents & Detergent Dispensers

Food Equipment Distributors

(02) 9772 9999

www.diversey.com ■ See our advert on page 88

Guest Pak Amenities

www.foodequipment.com.au ■ See our advert on pages 24-25

Diversey Australia Pty Limited

1800 647 779

Diversey, now a part of Sealed Air, is a leading global provider of ommercial cleaning, sanitation and hygiene solutions.

(02) 9748 3460

One of the leading suppliers of bathroom amenities and cleaning products in Australia. www.guestpak.com.au ■ See our advert on page 90

Dishwashing Equipment & Supplies Guest Pak Amenities

(02) 9748 3460

One of the leading suppliers of bathroom amenities and cleaning products in Australia. www.guestpak.com.au ■ See our advert on page 90

SKOPE Refrigeration

1800 023 953

www.biopak.com.au ■ See our advert on page 92

1800 121 535

www.skope.com.au ■ See our advert on page 35

1300 363 380

Detpak, Australia’s leading supplier of specialty packaging solutions offers a range of paper and board products for all your packaging needs. An Australian owned company with a national distribution network means wherever you are, Detpak has you covered. Product Categories include Hot Cups, Cold Cups, Wraps, Bags, Fast Food, Window Patisserie and Cupcake Ranges, as well as environmentally friendly ranges Rebbit™ and Endura. As well as offering a stock range, Detpak can custom print your products to an extremely high standard to help your brand stand out from the crowd www.detpak.com SCA Hygiene Australasia - Tork

(02) 8999 8781

AAA Pak is the wholesalers in packaging for Retail and Food industries. AAA Pak specialise in custom printed packaging for Retail and Food industries. The products included Paper bags, Gift bags, Coloured bags, Shopping bags, Custom print bags, Non Woven Bags, Personalised bags, Tissue paper, Winery packaging, Noodle box, Food tray, Chips box & Sandwich box.

1800 234 613

Leading SCA brand Tork offers a complete range of professional hygiene products and services for the food service industry. Through customer understanding and particular expertise in hygiene and sustainability, Tork is a market leader in many segments and a committed partner to businesses in over 80 countries. www.tork.com.au ■ See our advert on page 26-27

Electrical Appliances 1300 550 927

Built on strong Italian traditions, Bezzera have dedicated more than 100 years in perfecting the design and manufacture of quality espresso machines. www.bezzeracoffeemachines.com.au ■ See our advert on page 36 Birko Heaters Australia Pty Ltd

Disposable Products

www.aaapak.com.au ■ See our advert on page 92

Detpak

Bezzera Australia Coffee Machines

AAA Pak Moffat Pty Limited

1300 246 725

Carbon neutral, sustainable, plant based food packaging solutions and take away single use food service disposables.

www.amenitiesaustralia.com ■ See our advert on page 36

Cooking Utensils VGM International

Dispensers

1300 724 955

Event & Marquee Hire Accredited Online Training

1300 726 634

Certiﬁcates, diplomas, RSA, RSG, food handling, frontline management and many more! 100% online hospitality certiﬁcates from $30. www.aot.edu.au ■ See our advert on page 11

www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012

PRODUCTS & SERVICES DIRECTORY

Filter Oil Equipment Ace Filters Australasia

Footwear 1300 555 204

Fraser & Hughes Pty Ltd

Guest Supplies & Services (02) 9360 4760

Tel +61 2 9620 9888 sales@amenitiesaustralia.com www.amenitiesaustralia.com

www.cooksshop.com.au ■ See our advert on pages 18-19

You can also contact Amenities Australia for: * Hotel Pens * Hotel Room Keycards * Hotel Stationery * In Room Confectionery * Any Other Hotel Items

Freezers

RENT NOW Cordless Oil Filtration Cleans Fryers in 5 Minutes Handle Hot Oil Without Spillages The Cordless Filter Machine (CFM) filters cooking oil, cleans deep fryers and ensures safe handling of hot oil. The speed of cleaning, improvement in oil & food quality and safe handling of hot oil makes it vastly superior to any competitors.

Interested in becoming a distributor? Franchises available Australia-wide. Contact us on the details below for information about a free machine trial. CFM Australia Pty Ltd www.cfmaustralia.com.au rentals@cfmaustralia.com.au

Peter Bell 1300 236 236

Baker Refrigeration

1800 424 626

Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for 80 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs. www.ajbaker.com.au ■ See our advert on page 42 SKOPE Refrigeration

1800 121 535

Hire & Rental Equipment

Frying Equipment Oilstream

13 27 02

Ace Filters Australasia

www.oilstream.com.au ■ See our advert on page 30

www.aceﬁlters.com.au ■ See our advert on page 29

1300 555 204

CFM Australia Pty Ltd (AIV Food)

Housekeeping

www.cfmaustralia.com.au ■ See our advert on page 90 13 27 02

Perfect Fry Company

www.aceﬁlters.com.au ■ See our advert on page 29

1300 236 236

The CFM is a machine that ﬁlters oil safely, quickly and cheaply.

Oilstream

1300 555 204

Amenities Australia

(02) 9620 9888

1800 647 779

Diversey, now a part of Sealed Air, is a leading global provider of ommercial cleaning, sanitation and hygiene solutions. www.diversey.com ■ See our advert on page 88

1800 265 771

Self contained cooking equipment and display cabinet solutions.

Australian Hospitality Directory 2012

www.perfectfry.com.au ■ See our advert on page 87

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Wanzl

(03) 9808 2299

House Keeping, Front Ofﬁce, Food & Beverage, Storage, Shelving & Transport – Wanzl manufactures a ﬁrst-class range of specialist trolley equipment to suit every facet of your hospitality needs. www.wanzl.com.au ■ See our advert on page 94

Laundry Equipment Mitcham Trading

MADE IN N THE E US SA

Ice Making Equipment Baker Refrigeration

Knives & Accessories

1800 424 626

Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for 80 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs.

The ultimate edge for professional chefs

Napkins Elag Pochetta

www.elagaustralia.com ■ See our advert on page 94

Complete Kitchenware. (02) 9569 7790 The Hospitality Store www.completekitchenware.com.au ■ See our advert on page 88

SCA Hygiene Australasia - Tork

(02) 9146 4672

www.tork.com.au ■ See our advert on page 26-27

Oil & Water Filtration Systems & Services

www.icebergenterprises.com.au ■ See our advert on page 37

Ace Filters Australasia

(03) 8360 3460

AUSTRALIAN IMPORT AGENTS:

www.goldenjoyvic.com ■ See our advert on page 28

VGM INTERNATIONAL

Suppliers of professional quality knives and kitchenware.

www.hospitalitydirectory.com.au

1300 555 204

Kitchenware

1800 650 601

1800 234 613

www.vgmimports.com.au ■ See our advert on page 91

02 9894 9511

An exciting new tabletop solution, ELAG Pochetta is a premium paper pouch with a napkin included. This represents the new wave in front of house service saving you time, money and hygienic presentation.

Kitchen Fitout & Supplies

VGM International

(02) 9478 0300

www.robotcoupe.com.au ■ See our advert on pages 22-23

1800 022 023

www.icemaster.com.au

Golden Joy Bakeware

Mixers Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efficient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more profit.

Ice Master Pty Ltd distributes high quality European commercial ice machines and are able to provide a fast, efﬁcient delivery service to commercial, hospitality/catering and industrial users of ice machines nationally. The range includes ice cube ﬂake ice makers from 18kg/day to 5 tonnes/day, and ice storage bins of all sizes.

Iceberg Enterprises

www.mitchamtrading.com.au ■ See our advert on page 34

Robot Coupe Australia Pty Ltd

www.ajbaker.com.au ■ See our advert on page 42

Ice Master Pty Ltd

1800 000 996

sofgrip

www.aceﬁlters.com.au ■ See our advert on page 29

INTERNATIONAL

PHONE: FAX:

02 9997 3420 02 9997 1795

www.dexter1818.com sales@vgmimports.com.au Australian Hospitality Directory 2012

PRODUCTS & SERVICES DIRECTORY

Brita Water Filter Systems

1300 557 762

BRITA Water Filters improve the full taste and aroma of your food and beverages by removing unwanted metal ions, impurities and chlorine. BRITA Water Filters also protect your oven and coffee machines from lime scale therefore reduce expensive maintenance and downtime. Water ďŹ ltration specialists for the foodservice industry.

Ovens & Cooktops

Packaging

www.brita.com.au â&#x2013; See our advert on pages 31, 50 CFM Australia Pty Ltd (AIV Food)

PACKAGING SPECIALISTS s 0APER #ARRY "AGS s 0APER 'IFT "AGS s 7INE "OTTLE "AGS s #HRISTMAS 'IFT "AGS s 2EUSABLE &ABRIC "AGS s 4ISSUE 0APER

1300 236 236

The CFM is a machine that ďŹ lters oil safely, quickly and cheaply.

Culligan Water

1300 655 295

www.culliganwater.com.au â&#x2013; See our advert on page 32-33 Oilstream

13 27 02

Oilstream is the latest solution in cooking oil management, designed speciďŹ cally for foodservice businesses. Total oil management has never been easier. Oilstream provides expert usage advice, storage units for freah and waste oil and delivery and collection of fresh and used cooking oils. www.oilstream.com.au â&#x2013; See our advert on page 30 Vatman

1300 VATMAN (1300 828 626)

Vatman is an Australian owner-operated fryer management network that started in 1983. The business grew rapidly because food outlets needed the beneďŹ ts of the Vatman service: improvement in food quality, decrease in OH & S liability and lower frying costs. www.vatman.com.au â&#x2013; See our advert on pages 38-39

Birko Heaters Australia Pty Ltd

1300 724 955

Brita Water Filter Systems

1300 557 762

BRITA Water Filters improve the full taste and aroma of your food and beverages by removing unwanted metal ions, impurities and chlorine. BRITA Water Filters also protect your oven and coffee machines from lime scale therefore reduce expensive maintenance and downtime. Water ďŹ ltration specialists for the foodservice industry. www.brita.com.au â&#x2013; See our advert on pages 31, 50

Moffat Pty Limited

Detpak

Food and beverage packaging.

1300 363 380

1800 023 953

Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, food service, bakery, healthcare and ice cream industries. Also available is Moffatâ&#x20AC;&#x2122;s dedicated rental product â&#x20AC;&#x201C; Caterent - â&#x20AC;&#x153;Itâ&#x20AC;&#x2122;s smarter businessâ&#x20AC;?. www.moffat.com.au â&#x2013; See our advert on page 16

www.unoxaustralia.com.au â&#x2013; See our advert on page 21

Call 1300 - 246 725 or visit www.BioPak.com.au

www.detpak.com â&#x2013; See our advert on page 89

(03) 9876 0803

Australian Hospitality Directory 2012

Foodservice Packaging made from plants

www.birko.com.au â&#x2013; See our advert on pages 40-41

UNOX AUSTRALIA Pty Ltd

Mob: Ph: Fax: Email: SALES AAAPAK COM AU ,EIGHTON 0LACE (ORNSBY .37

Online order now 24/7 www.aaapak.com.au

www.cfmaustralia.com.au â&#x2013; See our advert on page 90

Culligan Water specialises in providing water treatment solutions for coffee, ice, steam, warewashing, post-mix and whole restaurant applications. We also tailor solutions for specialty applications including reverse osmosis and water softening. As the market leader in Foodservice water treatment, many of Australiaâ&#x20AC;&#x2122;s leading Foodservice businesses rely on Culligan / Everpure to deliver premium quality water for their operations.

s %CO WAVE #OFFEE #UPS s $OUBLE 7ALL #OFFEE #UPS s #OFFEE #UP S ,ID s (OT #HIP #UP "OX s .OODLE "OX s &OOD 4RAY

Marinucci Packaging

1300 737 710

Marinucci Packaging is your Complete Packaging Solutions Company in both the foodservice and produce packaging market segments. Supplying and distributing over 2,000 innovative foodservice lines to a network of customers throughout Australia and internationally. With our forward thinking direction on environmentally sustainable packaging, we are committed to our strong customer service values, and building strong working relationships with our business partners. www.marinuccipackaging.com.au Menu Stylist

1300 660 309

Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums. www.menustylist.com.au â&#x2013; See our advert on page 106

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Pancake Makers

Refrigeration / Chillers Equipment

TJNQMF r IFBMUIZ r WFSTBUJMF r RVJDL The world’s first automatic Machine Specs t 6- "QQSPWFE 4JOHMF 1IBTF pancake machine. 1PXFS 4VQQMZ Smaller than most… t 4UBJOMFTT 4UFFM $POTUSVDUJPO t $PPM 5PVDI 5FDIOPMPHZ microwave ovens

t 1BODBLFT JO -FTT 5IBO 4FDPOET t 6Q 5P 1BODBLFT 1FS )PVS w Y w Y w DN Y DN Y DN

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Baker Refrigeration

1800 424 626

Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for 80 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs. www.ajbaker.com.au ■ See our advert on page 42

Paper Towel Dispensers & Supplies Ecomist Australia

1800 243 500

Automatic Insect Control, Odour Control, Fragrancing & Hygiene products. www.eocmist.com.au ■ See our advert on page 106 SCA Hygiene Australasia - Tork

1800 234 613

Pizza Ovens & Equipment Food Equipment Distributors

(02) 9772 9999

www.foodequipment.com.au ■ See our advert on pages 24-25 Future Products Group (FPG)

1800 041 649

Moffat Pty Limited

1800 023 953

www.moffat.com.au ■ See our advert on page 16 1800 804 627

SKOPE Refrigeration (02) 9360 4760

Service & Repairs Cater Fix Pty Ltd

1300 25 24 22

Service & repairs on gas & eletrical commercial equipment. www.cater-ﬁx.com.au ■ See our advert on page 87

1300 655 295

Culligan Water specialises in providing water treatment solutions for coffee, ice, steam, warewashing, post-mix and whole restaurant applications. We also tailor solutions for specialty applications including reverse osmosis and water softening. As the market leader in Foodservice water treatment, many of Australia’s leading Foodservice businesses rely on Culligan / Everpure to deliver premium quality water for their operations. www.culliganwater.com.au ■ See our advert on page 32-33

Quirks Australia

(03) 9888 7124

Culligan Water

www.quirksaustralia.com.au ■ See our advert on page 20

Protective Clothing Fraser & Hughes Pty Ltd

(02) 9772 9999

www.popcake.com

Brice Australia

www.briceaust.com.au ■ See our advert on page 35

Food Equipment Distributors

Ph: (02) 9838 7099

Scales

1800 121 535

Shoe Shine Machines

Automatic Shoe-Shine

1300 628 104

Shine your shoes in less than 10 seconds. Using our unique German system, you’ll get instant visible shine in a few seconds with your shoes on and without the mess associated with manual system. Best of all, it’s quick, fast, easy, convenient and costs less than 4 cents per shine. www.shoe-shine.com.au

Slicing Machines Birko Heaters Australia Pty Ltd

1300 724 955

www.skope.com.au ■ See our advert on page 35

www.cooksshop.com.au ■ See our advert on pages 18-19

www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012

PRODUCTS & SERVICES DIRECTORY

(03) 9888 7124

Commercial grade LED candles and accessories. www.smartcandle.com.au ■ See our advert on page 102

(02) 9478 0300

www.robotcoupe.com.au ■ See our advert on pages 22-23

CUSTOM ARCYLIC PRODUCTS FOR THE HOSPITALITY INDUSTRY

Coloured Acrylic Mirror Food Grade Cutting Boards

www.amenitiesaustralia.com ■ See our advert on page 36

(02) 9620 9888

$MFBS 5VCFT %JTQFOTFST $POGFDUJPOFSZ $POEJNFOU Containers r $VU UP 4J[F BOE Shape service 4FSWF 5SBZ

FOOD & BEVERAGE Alcohol / liquor Accredited Online Training

Campbells Wholesale

1300 267 337

Campbells is the leading national wholesale distributor in foodservice and fast moving consumer goods. A network of 30 branches across Australia services over 80,000 businesses. Campbells is a one-stopshop solution with divisions servicing the convenience, hospitality, liquor and supermarket sectors.

Asian Food

WORLD RENOWNED HOTEL SERVICE TROLLEY SPECIALISTS: Including a comprehensive offer of Room Service trolleys, House Keeping trolleys and Front of Of¿ce Trolleys. Call 1300 732 053 / www.wanzl.com.au

_ MADE BY

With over 150 15 lines off Asian A i products, d ts we’re sure to satisfy with every bite!

Uniforms 1800 052 948

Hospitality Directory.indd 2

11/11/2011 9:35:25 AM

Affordable, quality and ﬂickering LED rechargable tea light candles. www.candlesrecharge.com.au ■ See our advert on page x87

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Ph: (02) 9417 6111

Candles Recharge

1300 726 634

Certiﬁcates, diplomas, RSA, RSG, food handling, frontline management and many more! 100% online hospitality certiﬁcates from $30.

www.campbells.com.au ■ See our advert on page IFC,1

Trolleys

r r

(02) 9748 3460

One of the leading suppliers of bathroom amenities and cleaning products in Australia.

www.aot.edu.au ■ See our advert on page 11

Towelling

Full Fabrication Service Including: r .FOV #SPDIVSF Holders r $BLF 4UBOE 3JTFST r #VGGFUT r %FDPSBUJWF *UFNT r 4OFF[F (VBSET

Guest Pak Amenities

(02) 9620 9888

Amenities Australia

Tabletop

Washing / Drying Machines & Supplies

www.guestpak.com.au ■ See our advert on page 90

Toiletries Amenities Australia

(07) 3891 9095

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Robot Coupe Australia Pty Ltd

Smart Candles Australia Pty Ltd

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Brice Australia

s er ew Sk

ELAG

Pochetta

Elag Pochetta

ph: 02

93521388

enquiries@hakka.com.au

www.hakka.com.au

18 Millennium Court Silverwater NSW 2128

02 9894 9511

Proudly Australian & Family Owned (02) 9360 4760

7KH &RRNV 6KRS www.cooksshop.com.au

Makmur Enterprises Pty Ltd (Emperor)

(03) 9429 5966

Our famous brands: Emperor, HoMai and Golden Wok are synonymous with quality and authenticity. The Emperor brand offers an extensive range of authentic Asian ﬁnger food products including dim sims and spring rolls, developed from authentic Asian recipes. They are available in bulk pack sizes which are ideal for the foodservice industry. www.emperorfoods.com.au ■ See our advert on page 98

Australian Hospitality Directory 2012

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Baked Goods

Baking Ingredients Farm Pride

1300 361 993

Farm Pride eggs are a key piece of any great breakfast, brunch or lunch. www.farmpride.com.au â&#x2013; See our advert on page 5 Bakers Maison

(02) 8707 7777

Made according to traditional French Recipes, our breads do not contain any added fats or sugars. Premium products such as baguettes, batards, croissants and danishes are available Australia wide. www.bakersmaison.com.au Fonterra Foodservices

1300 738 484

Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognise the importance of giving back to the industry. www.fonterrafoodservices.com â&#x2013; See our advert on pages 44-45 Golden Joy Bakeware

(03) 8360 3460

Fonterra Foodservices

1300 738 484

Peerless Foods

(03) 9214 7777

Peerless Foods is Australiaâ&#x20AC;&#x2122;s largest privately owned manufacturer and marketer of edible oils and fats. The company provides a range of oil-based products for the industrial, foodservice, bakery, retail, and export markets. www.peerlessfoods.com.au â&#x2013; See our advert on page 53

Coffee Works Express

(02) 9533 2693

Importers and suppliers of super automatic coffee machines for restaurants, catering and hospitality. Full range of equipment and coffee supplies. Sydney | Melbourne | Brisbane www.coffeeworksexpress.com.au â&#x2013; See our advert on page 96

www.culliganwater.com.au

Total Food Service Filtration Solutions

Beverages & Beverage Systems Stock control solutions for the hospitality industry.

ÂĄ Coffee & Espresso ÂĄ Steam ÂĄ Ice ÂĄ Post-Mix ÂĄ Vending ÂĄ Warewashing ÂĄ Whole Restaurant

www.barmetrix.com â&#x2013; See our advert on page 82

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Barmetrix

Bonfood

(02) 9743 0439

(03) 9495 8200

Bonfood imports and distributes Italian food and beverages. www.bonfood.com.au â&#x2013; See our advert on page 101

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Genovese Coffee

(03) 9383 3300

Roasters and blenders of ďŹ ne coffee since 1970. Exclusive Australian Agents for Wega Espresso Machines. www.genovese.com.au â&#x2013; See our advert on page 97 Ice Master Pty Ltd

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Mission Foods

Bezzera Australia Coffee Machines

1300 550 927

Bezzera espresso machines are the product of choice for espresso connoisseurs. Built on strong Italian traditions, Bezzera have dedicated more than 100 years in perfecting the design and manufacture of these quality espresso machines. www.bezzeracoffeemachines.com.au â&#x2013; See our advert on page 36

1800 641 529

Mission Foods is a manufacturer of quality Flour Tortillas, Taco Shells, Corn Chips, Pizza Bases. Pita and Lebanese Bread. Our Quality range is the product of choice for the food service specialist.

1800 022 023

Ice Master offers a wide range high quality European-made ice makers. www.icemaster.com.au â&#x2013; See our advert on page 91 Nestle Professional

1800 20 30 50

As part of the worldâ&#x20AC;&#x2122;s number one food and beverage company, Nestle has the knowledge and experience in food and beverage, so weâ&#x20AC;&#x2122;re here to share our skills with you and advice you, using our market and industry knowledge, and our scientiďŹ c and technological know-how. www.nestleprofessional.com â&#x2013; See our advert on page 51

www.missionfoods.com.au â&#x2013; See our advert on page 52

www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012

PRODUCTS & SERVICES DIRECTORY

Parmalat Australia

(03) 9215 6111

With market leading brands across the country, Parmalat is one of the largest fresh milk and dairy businesses in Australia and proud exporter to the Asia Paciﬁc region. 2010 sees a milestone achieved as we celebrate 70 years in the milk industry. Parmalat are the proud owners of the iconic brands: Pauls, Rev, Skinny and Physical. Log onto our website or feel free to call our head ofﬁce to speak to your sales representative. www.parmalat.com.au ■ See our advert on pages 54-55 Quirks Australia

1800 804 627

Bulk Catering Campbells Wholesale

1300 267 337

1800 624 710

Kellogg’s is the world’s leading cereal company, supplying the highest quality cereal and nutritious snacks products to the retail, foodservice and hospitality industries across the globe. www.kelloggs.com.au/fafh ■ See our advert on pages 46-47

Cakes & Cake Mixes Bakers Maison

1800 032 479

New Murray Goulburn products meet the needs of foodservice professionals. Murray Goulburn has a reputation for quality and food safety that makes us a preferred supplier of dairy products with exports to key markets around the world – along with a strong presence in the Australian domestic market through our ﬂagship Devondale brand. Our other brands include Liddell’s, Kiewa Country and Cobram Specialty Cheese.

(02) 8707 7777

100% Authentic French Style Bread, Pastries & Sweets. www.bakersmaison.com.au ■ See our advert on page 95 Golden Joy Bakeware

(03) 8360 3460

POPCAKE “The Pancake Company”

(02) 9838 7099

Cheese DiRossi Foods Pty Ltd

(03) 9587 2999

DiRossi Foods was established in 2001 and is a fully quality accredited one-stop supplier and manufacturer of a comprehensive range of locally produced cheese products under the DiRossi Brand and also customers’ Private Label Brands. The company caters to a diverse customer base including small, medium and large food distributors, wholesalers, manufacturers, franchise outlets and retail chains. www.dirossifoods.com.au ■ See our advert on page 42 Fonterra Foodservices

Murray Goulburn Co-Operative Co. Ltd

Coffee & Coffee Machines

1300 738 484

www.mgc.com.au ■ See our advert on pages 48-49

Australian Hospitality Directory 2012

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Bezzera Australia Coffee Machines

1300 550 927

1300 557 762

Murray Goulburn Co-Operative Co. Ltd

At Kikkoman we always y say y

NO artiﬁcial colours or flavours NO chemicals or preservatives NO added MSG

1800 032 479

www.kikkoman.com.au

Dairy Products

www.brita.com.au ■ See our advert on pages 31, 50 Detpak

Food and beverage packaging.

1300 363 380

www.detpak.com ■ See our advert on page 89

Delicatessen Products DiRossi Foods Pty Ltd Genovese Coffee

(03) 9383 3300

Roasters and blenders of ﬁne coffee since 1970. Exclusive Australian Agents for Wega Espresso Machines. www.genovese.com.au Nestle Professional

1800 20 30 50

As part of the world’s number one food and beverage company, Nestle has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advice you, using our market and industry knowledge, and our scientiﬁc and technological know-how.

Dairy Solutions for Australian Foodservice Professionals

www.dirossifoods.com.au ■ See our advert on page 42

Dessert Products

www.nestleprofessional.com ■ See our advert on page 51

Fonterra Foodservices

Condiments

1300 738 484

Country Cuisine

(03) 5348 4141

Suppliers to the hospitality industry – ﬁnest preserves, dressing, condiments and sauces. www.countrycuisine.com.au Edlyn Food Pty Ltd

1300 661 908

Proudly Australian owned & operated, and with a history spanning over 65 years, Edlyn Foods has grown to be recognised as a key supplier within the Australian foodservice industry producing a range of beverage, toppings, cake & dessert mixes & condiment products. www.edlyn.com.au www.woodscondiments.com.au ■ See our advert on page 98 www.hospitalitydirectory.com.au

(03) 9587 2999

Lion is a leading beverage and food company with a portfolio that includes many of Australia and New Zealand’s favourite brands. Formed in October 2009 as ‘Lion Nathan National Foods’, by Kirin Holdings Company Limited, Lion was born in 2011. Today, Lion employs close to 8,000 people across Australia and New Zealand and boasts a portfolio of market-leading, household-name brands in beer, spirits, wine, milk, fresh dairy foods, juice, cheese and soy beverages. In addition to direct employment, we make a significant contribution to the Australian and New Zealand economies. We are one of the region’s largest purchasers of agricultural goods and an integral component of the retail, hospitality and tourism industries.

1300 738 484

1800 000 570

Today, Lion employs close to 8,000 people across Australia and New Zealand and boasts a portfolio of market-leading, householdname brands in beer, spirits, wine, milk, fresh dairy foods, juice, cheese and soy beverages. In addition to direct employment, we make a signiﬁcant contribution to the Australian and New Zealand economies. We are one of the region’s largest purchasers of agricultural goods and an integral component of the retail, hospitality and tourism industries. www.lionco.com ■ See our advert on page 2 Australian Hospitality Directory 2012

PRODUCTS & SERVICES DIRECTORY

Murray Goulburn Co-Operative Co. Ltd

1800 032 479

1800 20 30 50

(03) 9215 6111

Foodservice

Campbells Wholesale

1300 267 337

Campbells is the leading national wholesale distributor in foodservice and fast moving consumer goods. A network of 30 branches across Australia services over 80,000 businesses. Campbells is a one-stop-shop solution with divisions servicing the convenience, hospitality, liquor and supermarketsectors. www.campbells.com.au ■ See our advert on page IFC,1 Coffee Works Express

(02) 9533 2693

DiRossi Foods Pty Ltd

(03) 9587 2999

DiRossi Foods was established in 2001 and is a fully quality accredited one-stop supplier and manufacturer of a comprehensive range of locally produced cheese products under the DiRossi Brand and also customers’ Private Label Brands. The company caters to a diverse customer base including small, medium and large food distribuz www.dirossifoods.com.au ■ See our advert on page 42

www.parmalat.com.au ■ See our advert on pages 54-55

Dressings, Marinades, Sauces & Stocks Country Cuisine

(03) 5348 4141

Suppliers to the hospitality industry – ﬁnest preserves, dressing, condiments and sauces. www.countrycuisine.com.au ■ See our advert on page 97 Kikkoman Australia Pty Ltd

(02) 9923 2533

At Kikkoman, we’ve been brewing soy sauce the natural way for more than 300 years, upholding a tradition of excellence which has made us the world’s leading soy sauce manufacturer. We use only the highest-quality soy beans, wheat salt and water. Nothing else. Nothing artiﬁcial. Once you taste the difference between our Naturally Brewed Soy Sauce and the others, you’ll realize why you pay just a little more for quality Kikkoman Soy Sauce. Taste the difference! www.kikkoman.com.au ■ See our advert on pages 56-57 Nestle Professional

MADE IN AUSTRALIA

1800 20 30 50

For the complete range of Edlyn products visit: www.edlyn.com.au Beverage I Dessert I Bakery I Culinary I Condiments

www.nestleprofessional.com ■ See our advert on page 51

Australian Hospitality Directory 2012

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Marinucci Packaging

1300 737 710

Your complete packaging solutions company. www.marinuccipackaging.com.au ■ See our advert on page 92

Peerless Foods Mission Foods

Peerless Foods is Australia’s largest privately owned manufacturer and marketer of edible oils and fats. The company provides a range of oil-based products for the industrial, foodservice, bakery, retail, and export markets. These include high-performance deep frying oils such as Frytol and Formula 40, and catering spreads such as Miracle. We pride ourselves on customer service so give us a call.

1800 000 996

www.peerlessfoods.com.au ■ See our advert on page 53

Mission Foods is a manufacturer of quality Flour Tortillas, Taco Shells, Corn Chips, Pizza Bases. Pita and Lebanese Bread. Our Quality range is the product of choice for the food service specialist. www.missionfoods.com.au ■ See our advert on page 52 Mitcham Trading

Fonterra Foodservices

1300 738 484

(03) 9383 3300

5]ZZIa /W]TJ]ZV .WWL[MZ^QKM 1V\ZWL]KQVO W]Z VM_ ILLQ\QWV[

Roasters and blenders of ﬁne coffee since 1970. Exclusive Australian Agents for Wega Espresso Machines.

Frozen Foods Hakka Foods

(02) 9352 1388

With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category. www.hakka.com.au ■ See our advert on page 94 Makmur Enterprises Pty Ltd (Emperor)

(03) 9429 5966

www.genovese.com.au ■ See our advert on page 97 Hakka Foods

(03) 9214 7777

1800 641 529

(02) 9352 1388

With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category.

Level 4/ 369 Royal Parade Parkville Victoria 3052 Freecall: 1800 032 479 www.devondale.com.au

www.hakka.com.au ■ See our advert on page 94

www.emperorfoods.com.au ■ See our advert on page 98 Paciﬁc West Foods Australia

(02) 9630 0188

Providing extensive quality value-added seafood and a range of natural seafood fillets to the food industry, its Pacific West commitment to quality that allows food service outlets to offer their customers consistent quality every time. Core products include Tempura Fish, Atlantic Salmon portions, Classic Seafood Basket and Salt and Pepper Squid. All Pacific West’s seafood products are designed to provide convenience without compromise. www.pacificwest.com.au ■ See our advert on page 101

Fruit Lion

1800 000 570

Marinucci Packaging

1300 737 710

Your complete packaging solutions company. Parmalat Australia

(03) 9215 6111

www.marinuccipackaging.com.au ■ See our advert on page 92

Australian Hospitality Directory 2012

PRODUCTS & SERVICES DIRECTORY

Gelato/Icecream Fonterra Foodservices

Mission Foods 1300 738 484

Gluten Free

1800 641 529

Choices Gluten Free

1300 VATMAN (1300 828 626)

Vatman is an Australian owner-operated fryer management network that started in 1983. The business grew rapidly because food outlets needed the beneﬁts of the Vatman service: improvement in food quality, decrease in OH & S liability and lower frying costs.

(02) 9440 7445 Choices Gluten Free

www.choicesglutenfree.com.au

Lion

Kikkoman Australia Pty Ltd

(02) 9923 2533

1800 641 529

Halal Products Farm Pride

1300 361 993

Farm Pride eggs are a key piece of any great breakfast, brunch or lunch. www.farmpride.com.au ■ See our advert on page 5 Kurrajong Kitchen

(02) 4577 4308

Kurrajong Kitchens creating all natural premium “breads baked crisp” with unique home baked characteristics.

(02) 9440 7445

Quality gluten free breads, buns and pizza bases. www.choicesglutenfree.com.au ■ See our advert on page 100

1800 000 570

Today, Lion employs close to 8,000 people across Australia and New Zealand and boasts a portfolio of market-leading, household-name brands in beer, spirits, wine, milk, fresh dairy foods, juice, cheese and soy beverages. In addition to direct employment, we make a signiﬁcant contribution to the Australian and New Zealand economies. We are one of the region’s largest purchasers of agricultural goods and an integral component of the retail, hospitality and tourism industries. www.lionco.com ■ See our advert on page 2

(02) 9352 1388

With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category.

Oils & Fats 13 27 02

(03) 9214 7777

Peerless Foods is Australia’s largest privately owned manufacturer and marketer of edible oils and fats. The company provides a range of oil-based products for the industrial, foodservice, bakery, retail, and export markets. www.peerlessfoods.com.au ■ See our advert on page 53

Kosher Products

Vatman 1300 361 993

Farm Pride eggs are a key piece of any great breakfast, brunch or lunch. www.farmpride.com.au ■ See our advert on page 5 Kikkoman Australia Pty Ltd

Hakka Foods

Oilstream

Juices

Farm Pride Mission Foods

Meat

www.hakka.com.au ■ See our advert on page 94

Health Foods

Supplies of high quality gluten free bread, gluten free buns and gluten free pizza bases. Our extensive range includes hamburger buns, panini, bagels, baguette, dinner rolls and a range of bread including white, wholemeal and seeded. Available Sydney wide and parts of NSW, QLD, VIC and ACT.

1300 VATMAN (1300 828 626)

www.vatman.com.au ■ See our advert on pages 38-39 Where your choices just got better!

Vatman

(02) 9923 2533

1300 VATMAN (1300 828 626)

www.kikkoman.com.au ■ See our advert on pages 56-57

www.kurrajongkitchen.com.au ■ See our advert on page 95

100

Australian Hospitality Directory 2012

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Pasta & Pasta Sauces

Seafood

Snack Foods Campbells Wholesale

Bonfood

(03) 9495 8200

Bonfood imports and distributes food and beverages from Italy such as Divella pasta and tomato products, San Benedetto mineral water and soft drinks, Balconi sponge-based cake snacks plus cheeses, biscuits, olives and many more. We stand ﬁrmly by our brands, which epitomize the Mediterranean passion for quality traditional food. www.bonfood.com.au Country Cuisine

(03) 5348 4141

Suppliers to the hospitality industry – ﬁnest preserves, dressing, condiments and sauces. www.countrycuisine.com.au ■ See our advert on page 97

www.campbells.com.au ■ See our advert on page IFC,1 Kellogg (Australia) Pty Ltd

www.kelloggs.com.au/fafh ■ See our advert on pages 46-47

Diners Club 1300 738 484

1800 624 710

Kellogg’s is the world’s leading cereal company, supplying the highest quality cereal and nutritious snacks products to the retail, foodservice and hospitality industries across the globe.

Winery

Pastry Products Fonterra Foodservices

1300 267 337

1300 360 060

FURNITURE, BEDDING & LIGHTING

(02) 9352 1388

(02) 9630 0188

(02) 9584 9028 www.desonsfurniture.com.au

Bar Furniture Desons Furniture Pty Ltd

(02) 9584 9028

Desons Furniture is a single source for all aggressively priced, quality seating and tabletop needs. Desons manufactures and sources over 200 styles of commercial seating and in a variety of material structures, ﬁnishes and upholstery as well as offering an endless selection of custom made choices. www.3linkup.com.au ■ See our advert on pages 60-61

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Australian Hospitality Directory 2012

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PRODUCTS & SERVICES DIRECTORY

Sebel Australia

1300 664 732

Whatever your needs, Sebel has the entire range of product to help you ďŹ t your hospitality space. Specialising in stylish yet functional furniture for cafĂŠâ&#x20AC;&#x2122;s cares hotels, clubs and casinoâ&#x20AC;&#x2122;s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces. www.sebel.com.au â&#x2013; See our advert on page 58

Chairs

Yarra Shade Co Pty Ltd

NEED NEW FURNITURE? Contact us for your FREE copy of our Hospitality Furniture Catalogue

PLET THE COM

lity pitaGUIDE HosTURE FURNI

ELBOURNE SYDNEY | M

ANBERRA | PERTH | C | ADELAIDE | BRISBANE

www.yarrashade.com.au â&#x2013; See our advert on page 59

M TED KINGDO KONG | UNI AND | HONG | NEW ZEAL

AM 19/07/11 11:50

PH 1300 664 732 2

Desons Furniture Pty Ltd

(02) 9584 9028

Desons Furniture is a single source for all aggressively priced, quality seating and tabletop needs. Desons manufactures and sources over 200 styles of commercial seating and in a variety of material structures, ďŹ nishes and upholstery as well as offering an endless selection of custom made choices. www.3linkup.com.au â&#x2013; See our advert on pages 60-61 Nextrend Hospitality Furniture

1300 559 965

Specialist suppliers of high quality hospitality furniture. www.nextrendfurniture.com.au â&#x2013; See our advert on page 102

r entrance matting r FSHPOPNJD NBUUJOH r BOUJ GBUJHVF NBUUJOH r TUBUJD IJHI WPMUBHF FDPOPNZ NPEVMBS TBGFUZ BOE OPO TMJQ NBUUJOH

1800 625 388

www.matting.com.au | sales@matting.com.au Unit 5, 40 George Street, Granville NSW 2142

Yarra Shade Co Pty Ltd

(03) 9676 2476

The Street Smart Umbrella is waterproof, ready to be branded and available in aluminium or painted ďŹ nish with a PVC or canvas canopy. It is designed for a 50kg waitress to be able to put up and take down by herself in 1 minute. It is cantilevered so as not to impact your customers, pedestrians or your dining area. www.yarrashade.com.au â&#x2013; See our advert on page 59

1300 664 732

Furniture Outdoor Instant Shade Umbrellas

1800 818 118

www.instantshadeumbrellas.com.au â&#x2013; See our advert on pages 62-63 Sebel Australia

Nextrend Hospitality Furniture

1300 559 965

Nextrend provides a wide range of hospitality, cafĂŠ and restaurant furniture with fast delivery nationwide. We have a large stock holding of furniture such as cafĂŠ chairs & tables, stacking chairs, stools, lounges & more. www.nextrendfurniture.com.au

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Australian Hospitality Directory 2012

www.candlesrecharge.com.au â&#x2013; See our advert on page 87

Smart Candles Australia Pty Ltd

1300 664 732

Whatever your needs, Sebel has the entire range of product to help you fit your hospitality space. Specialising in stylish yet functional furniture for cafĂŠâ&#x20AC;&#x2122;s cares hotels, clubs and casinoâ&#x20AC;&#x2122;s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces.

(07) 3891 9095

Smart CandleÂŽ : Flicker Without the FlameÂŽ Be unique â&#x20AC;&#x201C; you only get one chance to make a lasting ďŹ rst impression. Choose from our wide variety of safe, economical, easy to use commercial grade ďŹ&#x201A;ameless candle technology products and create an amazing atmosphere. Be smart â&#x20AC;&#x201C; with Smart CandleÂŽ you can transform any setting. www.smartcandle.com.au

OfďŹ ce & Reception Furniture Sebel Australia

Instant Shade Umbrellas specialize in commercial umbrella shade solutions. We have a wide range of products to suit any hospitality requirements from lightweight branded cafĂŠ umbrellas to wind-rated permanent structural umbrellas with clear curtain sides, heating and lighting.

Furniture

1800 052 948

Affordable, quality and ďŹ&#x201A;ickering LED rechargable tea light candles.

Sebel Australia

AUSTRALIAâ&#x20AC;&#x2122;S LARGEST DISTRIBUTOR OF MATTING

Lighting Candles Recharge

Furniture Indoor

Floor Matting

(03) 9676 2476

1300 664 732

Metal Furniture Desons Furniture Pty Ltd

(02) 9584 9028

Desons Furniture is a single source for all aggressively priced, quality seating and tabletop needs. Desons manufactures and sources over 200 styles of commercial seating and in a variety of material structures, ďŹ nishes and upholstery as well as offering an endless selection of custom made choices. www.3linkup.com.au â&#x2013; See our advert on pages 60-61

www.sebel.com.au â&#x2013; See our advert on page 58

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Shade Structures

Sigma Security Solutions

Umbrella Shade Solutions AML Accounting Services

FREECALL 1800 083 300 instantshadeumbrellas.com.au

(07) 5593 7126, 0407 874 627

Bookkeeping and administrative services specialising in the hospitality industry. We tailor an onsite/offsite package to your needs, from quarterly BAS to a full head ofﬁce service.

SynergyPOS BOC Limited

131 262

www.boc.com.au ■ See our advert on page 4

Open your door to high net worth customers, free POS and access to 24 hour Merchant support

PROFESSIONAL SERVICES

www.dinersclub.com.au/merchant

(03) 9645 2388, (08) 8297 8000

1300 360 060 Kwik Kopy Australia

www.synergypos.com.au ■ See our advert on page 84 1300 771 192

Put your business on the map for loyal, repeat customers who actively seek Merchants accepting their Diners Club Card.

For more information Ph: 03/ 9676 2476 Fax: 03/ 9676 2578 or visit www.yarrashade.com.au

1300 137 231

Wise Training

Finally, the perfect solution to street dining.

Adams Pest Control has been solving pest control problems for over 65 years. Our comprehensive range of services includes insect and rodent, to bird and possum controlfor industrial, commercial and domestic properties. We use only the most advanced and safest materials, to provide our clients with long term relief. Sales Contact: Noel Findley.

www.ssecurity.com.au ■ See our advert on page 64

www.amlaccounts.com.au

Adam’s Pest Control

1300 559 961

We specialize in Electronic Security, Loss Prevention and Intelligent Video Surveillance. All of our systems are custom built to suit customer needs regardless of the size of system required. We work with our customers very closely from the design until completion and we are not happy until the customer is 100% satisﬁed with our work, service and professionalism.

1800 084 267

Kwik Kopy Design and Printing Centres provide design advice and printing solutions for business cards, brochures, posters, stationery and all your other business needs.

www.wisetraining.edu.au ■ See our advert on page 6 Ytelco Pty Ltd

1300 853 472

www.kwikkopy.com.au ■ See our advert on page 64

www.adamspest.com.au ■ See our advert on page 106

Go to our website and subscribe to receive free regular email broadcasts on all the latest products, industry news and events. www.hospitalitydirectory.com.au www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012

103

PRODUCTS & SERVICES DIRECTORY

Advertising Menu Company

Design & Promotion 1800 22 33 12

Kwik Kopy Australia

1800 084 267

Kwik Kopy Design and Printing Centres provide design advice and printing solutions for business cards, brochures, posters, stationery and all your other business needs. www.kwikkopy.com.au ■ See our advert on page 64

www.menucompany.com.au ■ See our advert on page 106 Power2Print

1300 522 357

For All Your Hotel Pen Requirements

Power2print offers a full range of printing & design services to help you promoate your business. We also offer food identiﬁcation labels which dissolve completely during the washing process.

• Kwik-Gas exchange BBQ cylinders and reﬁll systems

www.pens.com.au

Bartering

• Industrial and commercial appliances

1300 227 837

Bartercard assists businesses to boost their sales, customer base and cashﬂow through the use of Barter. Turn your spare capacity into value by trading your goods and services for the things you need, when you need them. Talk to us today to discover the beneﬁts of barter today. www.bartercard.com.au ■ See our advert on pages 70-71

Building & Commercial Interiors

With over 50 years experience you’ll not only get great service, you’ll also get it all at very competitive prices. • LP Gas supply from a 45kg bottle to a large onsite bulk storage vessel

www.power2print.com.au ■ See our advert on page 68-69

Bartercard Australia

A bottle of the best is also available in bulk.

Power2Print

1300 522 357

• Reliable delivery and installation

Call 132 180 kleenheat.com.au

Environmental Management

Energy

Adam’s Pest Control

BOC Limited

131 262

(03) 9645 2388, (08) 8297 8000

0418 477 842

104

Australian Hospitality Directory 2012

Subscribe to our FREE newsletter to receive the latest hospitality news, events, product specials, discounts and promotions from the industry’s best suppliers!

AML Accounting Services

Find more suppliers @ www.hospitalitydirectory.com.au

www.amlaccounts.com.au ■ See our advert on page 103

Finance (07) 5593 7126, 0407 874 627

Hospitality bookkeeping and administration services.

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Bartercard Australia

www.bartercard.com.au â&#x2013; See our advert on pages 70-71 Diners Club

1300 360 060

Heating

1300 227 837

Bartercard assists businesses to boost their sales, customer base and cashďŹ&#x201A;ow through the use of Barter. Turn your spare capacity into value by trading your goods and services for the things you need, when you need them. Talk to us today to discover the beneďŹ ts of barter today.

132 467

Intrust Super is an award winning, Platinum rated â&#x20AC;&#x153;Best Value for Moneyâ&#x20AC;? 100% Industry Super fund that returns all proďŹ ts to members. Weâ&#x20AC;&#x2122;ve been providing super services to Australians for over 21 years so youâ&#x20AC;&#x2122;ll be happy to have us around.

:ERO &LIES

9%3 'ET RID OF mIES s 'UARANTEED s !LL %NVIRONMENTALLY &RIENDLY s #OMPLIES WITH &OOD 3AFE !USTRALIA STANDARDS s !UTO $ISPENSER SET AND FORGET FOR WEEKS OR MORE s 5NIT ALSO ACCEPTS $EODORANT IN A CHOICE OF FRAGRANCES Also available, selected wash room products Reduce the high cost of hygiene management s #OST EFFECTIVE (AND 3ANITISERS s (I #APACITY FOR BUSY WORK AREAS s (I %FlCIENCY (AND $RYERS

4(% 0%2-!.%.4 '2%%. 3/,54)/. &OR MORE INFO CHECK OUT THE WEBSITE WWW KINGFROG COM AU E-AIL NEILJONES KINGFROG COM AU

www.intrust.com.au â&#x2013; See our advert on page 67

#!,, !SK FOR .EIL *ONES

Food Safety & Hygiene Allplastics Engineering P/L

(02) 9417 6111

Kleenheat Gas

www.kleenheat.com.au â&#x2013; See our advert on page 104

Hot Water Systems Kleenheat Gas

www.kleenheat.com.au â&#x2013; See our advert on page 104

Insurance Intrust Super

Allplastics Engineering P/L

www.cfmaustralia.com.au â&#x2013; See our advert on page 90

Better hygiene solutions for foodservice

Culligan Water

Ensure your business is clean, hygienic, safe and comfortable for your customers.

The CFM is a machine that ďŹ lters oil safely, quickly and cheaply.

1300 655 295

132 467

Interior Design & Fitout

www.allplastics.com.au â&#x2013; See our advert on page 94 1300 236 236

132 180

Kleenheat Gas is a major distributor of liqueďŹ ed petroleum gas (LPG) and a market leader in providing gas services to residential, commercial, industrial, rural and automotive markets in Australia.

www.intrust.com.au â&#x2013; See our advert on page 67

Australiaâ&#x20AC;&#x2122;s widest range of Architectural plastic materials and associated services.

CFM Australia Pty Ltd (AIV Food)

132 180

s 4ORK 7ASHROOM s 4ORK $ISPENSERS

s 4ORK 4ABLETOP s 4ORK 7IPERS

www.tork.com.au/foodservice

1800 234 613

Iceberg Enterprises

(02) 9146 4672

Marketing & Advertising (03) 9808 2299

House Keeping, Front OfďŹ ce, Food & Beverage, Storage, Shelving & Transport â&#x20AC;&#x201C; Wanzl manufactures a ďŹ rst-class range of specialist trolley equipment to suit every facet of your hospitality needs. www.wanzl.com.au â&#x2013; See our advert on page 94

www.allplastics.com.au â&#x2013; See our advert on page 94

www.icebergenterprises.com.au â&#x2013; See our advert on page 37

Front OfďŹ ce Wanzl

(02) 9417 6111

Australiaâ&#x20AC;&#x2122;s widest range of Architectural plastic materials and associated services.

Bartercard Australia

1300 227 837

www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012

105

PRODUCTS & SERVICES DIRECTORY

Kwik Kopy Australia

1800 084 267

1800 22 33 12

Menu & Wine List Covers Amenities Australia

Pest Control (02) 9620 9888

www.menucompany.com.au ■ See our advert on page 106 Pens.com.au

Adam’s Pest Control

(03) 9645 2388, (08) 8297 8000

1300 007 367

Suppliers of Australia’s largest range of hotel and conference pens at the most competitive prices. Small to large runs welcome. www.pens.com.au ■ See our advert on page 104

Ecomist Australia

1800 243 500

Ecomist specialises in providing Automatic Insect Control, Odour Control, Fragrancing & Hygiene products to the Hospitality Industry. Save time and money, no contracts, full warrantry & guarantee, 24hr customer service. Effective, safe & fast, Ecomist is the smart choice. www.eocmist.com.au

Phone Systems Ytelco Pty Ltd

1300 853 472

Payroll AML Accounting Services

Media Ytelco Pty Ltd

1300 853 472

Poster & Trade Show Display (07) 5593 7126, 0407 874 627

Menu Stylist

1300 660 309

Hospitality bookkeeping and administration services.

Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums.

www.amlaccounts.com.au ■ See our advert on page 103

www.menustylist.com.au ■ See our advert on page 106

Printing Kwik Kopy Australia

1800 084 267

1300 660 309

Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums. www.menustylist.com.au ■ See our advert on page 106

106

Australian Hospitality Directory 2012

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Labels, Printin & Desig g n

a able to help you We are needs. h all of your printing needs with

Water dissolvable

FOOD IDENTIFICATION LABELS 1300 LABELS | 1300 522 357 www.power2print.com.au E sales@power2print.com.au PO Box 2082, Bayswater Vic 3153

Surveillance Systems Sigma Security Solutions

1300 559 961

Taxation Recording Security

AML Accounting Services

(07) 5593 7126, 0407 874 627

www.volkswagen-commercial.com.au

Hospitality bookkeeping and administration services. www.amlaccounts.com.au ■ See our advert on page 103

TRANSPORT

CITROËN BERLINGO

&DWHULQJ WR DOO \RXU EXVLQHVV QHHGV

Signs & Signage Menu Stylist

1300 660 309

Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums.

FREE CALL 1800 804 747 OR VISIT CITROEN.COM.AU

www.menustylist.com.au ■ See our advert on page 106

Superannuation Intrust Super

132 467

Intrust Super is an award winning, Platinum rated “Best Value for Money” 100% Industry Super fund that returns all proﬁts to members. We’ve been providing super services to Australians for over 21 years so you’ll be happy to have us around. www.intrust.com.au ■ See our advert on page 67

Visit www.ﬁatcv.com.au to ﬁnd your nearest Fiat Commercial dealer.

Subscribe to our FREE newsletter to receive the latest hospitality news, events, product specials, discounts and promotions from the industry’s best suppliers! • A comprehensive and user friendly database of thousands of suppliers in the hospitality industry

• Product News – keep up-to-date with your latest hospitality products

Find more suppliers @ www.hospitalitydirectory.com.au

www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012

107

PRODUCTS & SERVICES DIRECTORY

BRAND NAMES & SUPPLIERS INDEX A AAA Pak AAA Pak Adams Pest Control Adams Pest Control Amenities Australia Amenities Australia Anchor Fonterra Foodservices Aquamenities Amenities Australia Aroma Senses Guest Pak Amenities Asian Selection Paciﬁc West Foods Aspin eLearning Aspin Group Aspin Training Aspin Group Australasian Gaming Expo (AGE) Gaming Technologies Association Automatic Shoe-Shine Automatic Shoe-Shine Automatix Pty Ltd POPCAKE “The Pancake Company” Avery Berkel Brice Australia Axxonsoft Sigma Security Solutions B BakerLux UNOX AUSTRALIA Bakers Maison Bakers Maison BakerTop UNOX AUSTRALIA Balconi Bonfood Ballograf Pens Pens.com.au Barmetrix Barmetrix Bega Fonterra Foodservices Belair Belair Berri Lion Bic Pens Pens.com.au BioCane BioPak BioCup BioPak BioCutlery BioPak BioPlastic BioPak BioPlate BioPak Birkenstock Fraser and Hughes - The Cooks Shop Blue Gizmo Ace Filters Australasia BNZ Grinders Coffee Works Express Bonnet Neve Baker Refrigeration Bosch Sigma Security Solutions Brita Purity C Brita Water Filter Systems Brita Purity ST Brita Water Filter Systems C Candles Recharge Caprigiani Carotino Ceado 108

Australian Hospitality Directory 2012

Candles Recharge Moffat Pty Limited Carotino Sammic Australia

CELLAGUARD BOC Limited CELLAMIX BOC Limited ChefLux UNOX AUSTRALIA ChefTop UNOX AUSTRALIA Choices Gluten Free Choices Gluten Free Claris Culligan Water Clax Diversey Australia Pty Limited Cobram Murray Goulburn Co-Operative Co. Ltd Coco Pops Kellogg (Australia) Pty Ltd Convect Max Food Equipment Distributors Pty Ltd Convotherm Moffat Pty Limited Coon Lion Cordless Filter Machine CFM Australia Core Super Intrust Super Cossiga Perfect Fry Company Country Cuisine Country Cuisine (Australia) Pty Ltd Criocabin Baker Refrigeration Crisco Oilstream Cross Pens Pens.com.au Culligan Culligan Water D Dairy Farmers Lion Deli-Wrap Detpak Devondale Murray Goulburn Co-Operative Co. Ltd Dexter Russell VGM International DiRossi DiRossi Foods Pty Ltd Divella Bonfood DMT VGM International Ducats Edlyn Food Pty Ltd Duke & Windsor Amenities Australia Duratop Nextrend Hospitality Furniture E Econopump Edlyn Foods Elcold Refrigeration Emperor EOI Epson Euro’cryor Everpure Executive Super F Farm Pride

Ace Filters Australasia Edlyn Food Pty Ltd Quirks Australia Makmur Enterprises Pty Ltd Peerless Foods Ordermate POS Baker Refrigeration Culligan Water Intrust Super

Farm Pride www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Fiamma Fischer Forumla 40 Franke Coffee Machines Fraser and Hughes Frylow Frytol

Sammic Australia VGM International Peerless Foods Coffee Works Express Fraser and Hughes - The Cooks Shop Ace Filters Australasia Peerless Foodss

G Garbin Food Equipment Distributors Pty Ltd Gas Max Food Equipment Distributors Pty Ltd Genovese Genovese Coffee Gilchrist & Soames Amenities Australia Golden Joy Golden Joy Bakeware Pty Ltd Golden Wok Makmur Enterprises Pty Ltd H Hakka Heute Ho Mai Hobart HP

Hakka Foods Automatic Shoe-Shine Makmur Enterprises Pty Ltd Complete Kitchenware Ordermate POS

I Iarp Baker Refrigeration IBM Synergy Computer Technology Ice Bear VGM International Inline Future Products Group (FPG) Inoksan Food Equipment Distributors Pty Ltd Intrust360° Intrust Super Irinox SKOPE Refrigeration ISA Refrigeration Quirks Australia Isomac Coffee Machines Coffee Works Express J Jonmaster

Diversey Australia Pty Limited

K Kiewa Murray Goulburn Co-Operative Co. Ltd Kitchenaid Complete Kitchenware Kleenheat Gas Wesfarmers Kleenheat Gas KT&C Sigma Security Solutions Kwik-Gas Wesfarmers Kleenheat Gas L Libbey Liddells LineMiss www.hospitalitydirectory.com.au

Complete Kitchenware Murray Goulburn Co-Operative Co. Ltd UNOX AUSTRALIA

Lotus Hakka Foods Lucky 7 Convenience Stores Campbells Wholesale Luxor Pens Pens.com.au Lynches Sauces Country Cuisine (Australia) Pty Ltd Lyndon Grove Edlyn Food Pty Ltd M Mainland Malouf Space Mezze Manconi Manitowoc Marine Mazzer Espresso Grinders Menustylist Miracle MISA Mitcham Trading Motta N Natural Essence Neumaker Nutri-Grain O OilHandy OMAS

Fonterra Foodservices Country Cuisine (Australia) Pty Ltd Brice Australia Baker Refrigeration Guest Pak Amenities Genovese Coffee Menustylist Peerless Foods SKOPE Refrigeration Polymedic Bonfood

Guest Pak Amenities Perfect Fry Company Kellogg (Australia) Pty Ltd

Ace Filters Australasia Brice Australia

P Pacific West Pacific West Foods Pail-Pak Detpak Parker Pens Pens.com.au Pauls Full Cream Milk Parmalat Australia Ltd Pauls Rev Low Fat Milk Parmalat Australia Ltd Pauls Skinny Milk Parmalat Australia Ltd Pauls Thickened Cream Parmalat Australia Ltd Perfect Fry Perfect Fry Company Perfect Italiano Fonterra Foodservices Permagard Kingfrog NSW Pest Free Kingfrog NSW Pizzamaker Perfect Fry Company Popcake Foodservice POPCAKE “The Pancake Products Limited Company” Posiflex Ordermate POS Power2Print Power2Print PPCA Phonographic Performance Company of Australia Premier Amenities Amenities Australia Pura Lion Australian Hospitality Directory 2012

109

PRODUCTS & SERVICES DIRECTORY Pura Culinary Oils Pysect

Peerless Foods Kingfrog NSW

R Rebbit Detpak Resol Nextrend Hospitality Furniture Rheem Culligan Water Rice Bubbles Kellogg (Australia) Pty Ltd Ripple-Wrap Detpak Roband Complete Kitchenware Robot Coupe Complete Kitchenware Rossi Boots Fraser and Hughes - The Cooks Shop Royal Botanic Gardens Range Country Cuisine (Australia) Pty Ltd S Safelock True Blue Chemicals Salmon Solutions Paciﬁc West Foods Sammic Sammic Australia Samsung Ordermate POS Samsung Sigma Security Solutions San Benedetto Bonfood Santos Sammic Australia Saraya “Smart San” Kingfrog NSW Sebel Furniture Sebel Australia Sedja Nextrend Hospitality Furniture Seito F & B Management System Synergy Computer Technology Select Super Intrust Super Senor Tech Synergy Computer Technology Shademakers NZ Instant Shade Umbrellas Siesta Nextrend Hospitality Furniture SKOPE SKOPE Refrigeration Skope Refrigeration Quirks Australia Skyspan Instant Shade Umbrellas Slayer Expresso Machines Coffee Works Express Smart Candle Smart Candles Australia Pty Ltd Soft Care Diversey Australia Pty Limited Solutions True Blue Chemicals Sony Sigma Security Solutions Special K Kellogg (Australia) Pty Ltd SpidoCook UNOX AUSTRALIA SQUEEK Guest Pak Amenities Street Smart Umbrella Yarra Shade Co Pty Ltd Sultana Bran Kellogg (Australia) Pty Ltd Suma Diversey Australia Pty Limited Super Stream Intrust Super SynergyPOS Synergy Computer Technology

110

Australian Hospitality Directory 2012

T TASKI by Diversey Diversey Australia Pty Limited Tasmanian Heritage Lion Tasselli Refrigeration Quirks Australia Tecfrigo Baker Refrigeration Terreno Bonfood Thermatech Food Equipment Distributors Pty Ltd Tommee Tippee Ecomist Australia TORK SCA Hygiene Australasia Toshiba Synergy Computer Technology Turbofan Moffat Pty Limited U Ubert UBERT Unis V Vaalia Yoghurts Vacchii Vatman Vestfrost Refrigeration Victorinox Knives Vimitex Volkswagen Caddy Maxi Van Volkswagen Caddy Van Volkswagen Transporter

Baker Refrigeration Brice Australia Perfect Fry Company

Parmalat Australia Ltd Guest Pak Amenities Carotino Quirks Australia Fraser and Hughes - The Cooks Shop Sammic Australia Volkswagen Commercial Vehicles Volkswagen Commercial Vehicles Volkswagen Commercial Vehicles

W Waldorf Moffat Pty Limited Wanzl Brice Australia Washtech Moffat Pty Limited WEGA Coffee Machines Coffee Works Express WEGA Espresso Machines Genovese Coffee Werzalit Nextrend Hospitality Furniture Western Star Fonterra Foodservices Woods Condiments Edlyn Food Pty Ltd Wusthof Knives Fraser and Hughes - The Cooks Shop Y Ytelco

Ytelco Pty Ltd

Z ZECO Zenith

Ace Filters Australasia Kwik Kopy Australia www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

ADVERTISTERS INDEX A AAA Pak Accredited Online Training Ace Filters Australasia Adams Pest Control Allplastics Engineering P/L Amenities Australia AML Accounting Services APRA/AMCOS Aspin Group Automatic Shoe Shine

92 11 29 106 94 36 103 14 6 93

B Baker Refrigeration Bakers Maison Barmetrix Bartercard Australia Belair Bezzera Australia Coffee Machines BioPak Birko Heaters Australia Pty Ltd BOC Limited Bonfood Books For Cooks Brice Australia Brisbane North Institute of TAFE Brita Water Filter Systems

42 95 82 70 - 71 92 36 92 40 - 41 4 101 82 35 82 31, 50

C Campbells Wholesale Distribution Candles Recharge Cater Fix Pty Ltd CFM Australia Pty Ltd (AIV Food) Chisholm Institute Choices Gluten Free Citroen Australia Coffee Works Express Complete Kitchenware Country Cuisine Culligan Water

IFC - 1 87 87 90 8, 9 100 72, IBC 96 88 96 32 - 33

D Desons Furniture Pty Ltd Detpak Diners Club www.hospitalitydirectory.com.au

60 - 61 89 OBC

DiRossi Foods Pty Ltd Diversey Australia Pty Ltd

42 88

E Ecomist Australia Edlyn Foods Pty Ltd Elag Pochetta

106 98 94

F Farm Pride Fiat Commercial Vehicles Fonterra Foodservice Food Equipment Distributors Fraser & Hughes Pty Ltd Future Products Group (FPG) G Gaming Technology Association Genovese Coffee Golden Joy Bakeware Guest Pak Amenities

5 76 - 77 44 - 45 24 - 25 18 - 19 34

15, 66 97 28 92

H Hakka Foods Hyundai

94 74 - 75

I Ice Master Pty Ltd Iceberg Enterprises Pty Ltd Impact Business Forms Instant Shade Umbrella Intrust Super

91 37 83 62 - 63 67

K Kellogg (Aust) Pty Ltd Kikkoman Australia Pty Ltd Kingfrog NSW Kurrajong Kitchens Kwik Kopy

46 - 47 56 - 57 105 95 64

L Lion

M Makmur Enterprises Pty Ltd (Emperor) Australian Hospitality Directory 2012

98 111

PRODUCTS & SERVICES DIRECTORY

Marinucci Packaging Menu Company (The) Menustylist Mission Foodservice Mitcham Trading Moffat Pty Ltd Murray Goulburn Co-operative Limited N Nestle Professional Nextrend Furniture O Oilstream Ordermate POS P Paciﬁc West Foods Australia Parmalat Australia Peerless Foods Pty Ltd Pens.com.au Perfect Fry Company Popcake “The Pancake Company” Power2Print PPCA - Phonographic Performance Company of Australia Q Quirks Australia

92 106 106 52 34 16 48 - 49

51 102

30 84

101 54 - 55 53 104 87 93 68 - 69 12

84 22 - 23

S Sammic Australia SCA Hygiene Australasia – Tork Sebel Australia SEO Easy Pty Ltd Sigma Security Solutions SKOPE Refrigeration Smart Candle Australia Pty Ltd SynergyPOS

88 26 - 27 58 106 64 35 102 84

Australian Hospitality Directory 2012

U UNOX AUSTRALIA Pty Ltd V Vatman Vectron Systems Pty Ltd VGM International Viva Glassware Volkswagen W Wanzl Wesfarmers Kleenheat Gas Wise Training Y Yarra Shade Co. Ytelco Pty Ltd

10 102 88

38 - 39 84 91 86 78 - 79

94 104 6

59 65

R RedCat Pty Ltd Robot Coupe Australia Pty Ltd

112

T TAFE NSW - Sydney Institute The General Mat Company True Blue Chemicals

www.hospitalitydirectory.com.au

citroen.com.au

PRODUCTS & SERVICES DIRECTORY

S TA N D

LESS CASH, MORE CARRY ECONOM

With a frugal diesel engine delivering fuel consumption of 5.8 litres per 100 kilometres, the Citroën Berlingo stretches your fuel budget further. It offers one of the best load spaces in its class with an 850kg payload and a load volume of more than three cubic metres, accommodating two Euro pallets with ease. The cargo space is easily accessed via 60/40 split rear barn doors that open to almost 180 degrees and a side sliding door for efficient loading and unloading, whatever your cargo. The Citroën Berlingo, helping you move more for less. 1.6L DIESEL 5-SPEED MANUAL

DRIVER’S AIRBAG, ABS WITH EBD AND EBA

CHOICE OF STANDARD OR LONG BODY

POWER STEERING, CRUISE CONTROL AND SPEED LIMITER

60/40 SPLIT TWIN-GLAZED REAR BARN DOORS

CD PLAYER AND AUDIO CONTROLS ON STEERING COLUMN

^Combined city/highway driving for Citroën Berlingo 1.6 Diesel Engine as per Australian Standard ADR 81/01.

BWMCIT5963_AHD

FREE CALL 1800 804 747 OR VISIT CITROEN.COM.AU

www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012

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welcome a higher spending clientele with diners club Accepting Diners Club cards gives you access to cardholders who can help grow your WEPIW VIZIRYI ERH TVS½XW JEWXIV Target high spending customers Our members are some of the highest spending cardholders in Australia and they actively WIIO GEJIW ERH VIWXEYVERXW XLEX EGGITX XLI (MRIVW 'PYF 'EVH ;I IZIR LIPT XLIQ XS ½RH you with our online Merchant Finder. You will also be tapping in to the lucrative corporate market, as many of our Corporate Card Members are mandated to use their card for business hospitality. Getting started is easy and costs you nothing We can get you started easily by linking our merchant facility to your existing terminal. There are no upfront costs, account keeping or ongoing fees and commission is only charged when a transaction is processed . . . so we only make money if you are too. For further information email premium.service@dinersclub.com.au or call 1300 360 060.

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Wwhen you open your door to growth you © 2011 Diners Club Pty Limited ABN 35 004 343 051. Diners Club® is the registered trademark of Diners Club International Limited used and registered throughout the world.