2012 - Australian Hospitality Directory (preview edition) by Associated Media Group Pty Ltd

AUSTRALIAN

HOSPITALITY

2012

diners club opens your door to more opportunities

DIRECTORY

Accept Diners Club today Diners Club is committed to our partnership with the hospitality industry and to staying true to our dining heritage.

Committed to bring you business during the quieter nights Diners Club Members earn triple points for restaurant and cafe spend on Wednesdays. Once you become a Diners Club Merchant, these customers will be knocking on your door.

Committed to introduce you to high spending customers Diners Club Corporate Members are constantly seeking restaurants and cafes for business lunches and entertaining important clients.

Committed to bringing you extensive Merchant services Such as free POS and access to a 24 hour Merchant speciﬁc support line.

Become a Diners Club Merchant today. Call 1300 360 060 or visit dinersclub.com.au/merchant 151.207194

-33

.87

10 years

AUS RY TRALI AN HOSPITALITY DIRECTO

Preview Edition when you open your door to growth, you

d www.hospitalitydirectory.com.au SHOWCASING AUSTRALIA’S LEADING SUPPLIERS

COVERS.indd 1

24/08/2011 16:31

Australia’s leading wholesale distributor in Foodservice and Fast Moving Consumer Goods

YOUR SOLUTIONS… OUR BUSINESS Campbells Wholesale are Australia’s leading wholesale distributor in Foodservice and Fast Moving Consumer Goods. Whether you are based in the outback, or short of time, we have an ordering and delivery solution to suit your specific needs. “Campbells Wholesale fully supports the Australian hospitality industry, with one-stop-shop solutions across the country, providing the widest range of products at truly competitive prices.” And it doesn’t stop there. In addition to this, every month Campbells feature key suppliers best value lines, across all categories, at unbeatable prices.

Your business is our business.

vailable! A s ie it n tu r o p p O s Busines

Your business is our business. Australia’s Hospitality trade now has a one stop shop Hospitality destination for every need: • Restaurant • Pub • Hospitals/ Healthcare • Institutional/ State Facilities

• Hotel/Motel • Club • Take Away • School • Coffee Shop

HT! G U O H T R O F FOOD IT Y S OPPORTUN E BUSINES

FOOD SERVIC

take control of own boss and ur yo e m co Be l future. your ﬁnancia N your life and ICE DISTRIBUTIO

ODSERV TLY HAVE A FO operate IF YOU CURREN g ambition to in rn bu u have a provide to ive BUSINESS or yo dr e th ess and have here is your own busin d support, then mer service an n is a sto tio cu ec l na nn io Co pt g exce for you. Caterin ty y. ni str rtu du po in op ice a unique the foodserv er supporting e ‘hands on’, ar o wh s or national bann at motivated oper d. We are seeking desire to succee perience and a ex y str du have in

Campbells the countries largest wholesale e distributor of food stuffs / equipment and supplies will be progressively transforming g their branches to accommodate your every need.

operator you

As an owner-

th access to a own business wi 1. Running your debt. e. rang k with customer broad product tory/minimal ris en r. inv ale in y les tla ho 2. Minimal ou our National W efﬁciencies from stomer base. 3. Supply chain business and cu ur yo ow gr to s ice rv se t or 4. Supp ises 5. Rent free prem

In addition to the 12000 sku range of retailil FMCG products, we have a range in excesss of 6000 Food Service/Hospitality productss to satisfy every solution… • Equipment • Liquor • Culinary Ingredients • Frozen Poultry and Seafood • Hot & Cold Beverages • Function Foods and services

• Wrapping and Packing • Portion Control • Fresh Meat & Poultry • Fast Foods • Cleaning solutions • Confectionery

NSW

will enjoy:

y to take If you are read George Medved

control of your

future

Group Manager g Connection National Caterin sh.com edved@metca Email: george.m 5 917 Mobile: 0418 25

VIC

QLD

ALEXANDRIA T: 8337 4800 F: 8337 4899

NORTHMEAD T: 9630 6088 F: 9683 2117

WAGGA WAGGA T: 6921 6400 F: 6921 3599

BENDIGO T: 5443 1188 F: 5441 6551

GEELONG T: 5221 2766 F: 5223 1949

SHEPPARTON T: 5821 8855 F: 5821 9317

CAIRNS T: 4035 4995 F: 4035 4992

NERANG T: 5596 2566 F: 5596 5375

CANBERRA T: 6295 2522 F: 6295 2278

ORANGE T: 6362 3688 F: 6361 4880

NEWCASTLE T: 4940 0029 F: 4940 0704

CLAYTON T: 8541 6000 F: 9543 2848

PRESTON T: 9416 9800 F: 9484 2177

TOTTENHAM T: 9314 2092 F: 9314 9286

COOPERS PLAINS T: 3274 1843 F: 3274 1847

ROCKHAMPTON T: 4927 6788 F: 4922 1841

TAMWORTH T: 6765 7422 F: 6765 2241

COFFS HARBOUR T: 6652 6655 F: TBA

MACKAY T: 4944 0354 F: 4944 0989

TOOWOOMBA T: 4634 2099 F: 4633 1817

RICHMOND T: 9428 3188 F: 9427 7221

MAROOCHYDORE TOWNSVILLE T: 5445 4311 T: 4728 1652 F: 5445 5865 F: 4728 2844

SA NORTH PLYMPTON T: 8294 8766 F: 8294 8011 POORAKA T: 8260 9100 F: 8359 6520

BALCATTA T: 9344 7411 F: 9344 3182

ALICE SPRINGS T: 8952 2766 F: 8952 9539

BUNBURY T: 9780 1500 F: 9780 1501

DARWIN T: 8942 7700 F: 8942 7799

CANNING VALE T: 9311 6222 F: 9311 6221

VIRGINIA T: 3865 1377 F: 3265 7858

Your business is our business.

Australian Hospitality Directory 2011

www.hospitalitydirectory.com.au

Contents

Contents Campbells Wholesale Distribution

IFC-1

Goodson Imports

26-27

Caffe Coffee

28-29

HJ Heinz Company Australia Limited

30-31

Sebel Australia

Saniﬂo

Maxwell Williams Designer Hotelware Farm Pride

4 5

Robot Coupe

Diner’s Club Mitsubishi Fuso

OBC IBC

Education & Management

Parsram Food & Spicies

Harbottle-On-Premise

Ace Filters Australasia

Kellogg’s Australia

Future Products Group (FPG)

Australian Made, Australian Grown

Golden Joy Bakeware

Mitcham Trading

Quirks

Furniture, Bedding & Lighting

HIT Equipment

Brice

Pages 66-67

6 8-9

Unox

Icon Furniture Pty Ltd (Stardust Bedding) 66

Stoddart

Acredited Online Training

Moffat

Wiseguy Training

Culligan Water

Aspin Group

Pages 6-11 TAFE NSW Sydney Institue Chisholm Institute

Pages 68-75 Intrust Super

Food & Beverages Entertainment Pages 42-65 Pages 12-15

Professional Services

40-41 68

Power2Print

70-71

Bartercard

72-73

Australian Gaming Expo

APRA / AMCOS

Fonterra Foodservices

44-45

Kwik Kopy

Australian Gaming Expo

Parmalat

46-47

Ytelco

PPCA

Meat & Livestock

48-49

National Foods

Equipment & Supplies Pages 16-41 Oilstream

Murray Goulburn

50-51

Cookers Bulk Oil System

52-53

Sanitarium Australia

54-55

Transport Pages 76-85

Brita Water Filter Systems

Mitsubishi Fuso

Dirossi Foods

Hyundai

78-79

Fraser & Hughes Pty Ltd

18-19

Nestle Professional

Volkswagen

80-81

Vatman

20-21

Mission Foods

Citroen Australia

82-83

Birko Heaters

22-23

Dilmah Australia

Fiat Commercial Vehicles

84-85

Food Equipment Distributors

24-25

Makmur Enterprises P/L (Emperor)

Products & Services Directory Education & Management Entertainment

88 -91 91

Food & Beverages

99 - 106

Transport

110

Furniture, Bedding & Lighting

106 - 107

Brands &

111-112

Professional Services

107 - 110

Suppliers Directory Equipment & Supplies

91 - 99

Advertisers’ Index

112

White Bistro Maximum Complementing Fine Food Available from VIC: Chefâ&#x20AC;&#x2122;s Hat, Denor Hospitality; NSW: The Hospitality Depot; WA: Auxico; SA: Hospitality Catering Hardware.

Dear Hospitality Industry Colleague, Welcome to the special preview edition of the 10th annual publication of the Australian Hospitality Directory Australia’s only printed suppliers’ guide and the original and absolute leader in the industry. This directory reaches many thousands of key decision makers in the food, beverage and accommodation sectors nationwide including restaurants, cafes, caterers, hotels, motels, bars, pubs and clubs. Our website www.hospitalitydirectory.com.au is continually evolving as we constantly update supplier’s information and upload the latest industry, product and event news as it happens. Our weekly hospitality e-news broadcast is loaded with the latest supplier and industry news and reaches over 10,000 subscribers and attracts new subscribers daily. We hope you enjoy this edition and kindly request that you let advertisers know that you saw them in the Australian Hospitality Directory as it’s with their support and participation that we exist. Yours sincerely,

Alan Hyman Managing Director Associated Media Group Pty Ltd

PUBLISHED BY Associated Media Group Pty Ltd Level 1, 174 Willoughby Road St Leonards NSW 2065 telephone: 02 9437 5155 | fax: 02 9436 0215 www.hospitalitydirectory.com.au Advertising Sales Manager: Tony Ilett

hospitality directory .com.au

ADVERTISING For advertising in the next issue telephone: 02 9437 5155 email: alan@amgroup.net.au PROD UCTION AND DESIGN Associated Media Group Pty Ltd We kindly ask all readers to notify the advertisers that you saw their advertisement in Australian Hospitality Directory 2011, as it is only by their willing participation that this publication is available to you. We recommend that you use the advertisers wherever possible.

DISCLAIMER Readers are advised that Australian Hospitality Directory 2011and Associated Media Group (AMG) cannot be held responsible for the accuracy of statements made in advertising and editorial, nor the quality of the goods or services advertised. Opinions expressed throughout the publication are the contributors own and do not necessarily reﬂect the views or policy of Australian Hospitality Directory 2011 or Associated Media Group. While every reasonable effort has been taken to ensure the accuracy of the information contained in this publication, Associated Media Group takes no responsibility for those relying on the information. Associated Media Group and Australian Hospitality Directory 2011 disclaims all responsibility for any loss or damage suffered by readers or third parties in connection with the information contained in this publication.

WARRANTY AND INDEMNITY Advertisers and/or advertising agencies upon and by lodging material with Associated Media Group for publication or authorising or approving of the publication of any material indemnify the Australian Hospitality Directory 2011 and Associated Media Group, its servants and agents, against all liability claims or proceedings whatsoever arising from the publication and without limiting the generality of the foregoing to indemnify each of them in relation to defamation, slander of title, breach of copyright, infringement of trademarks or names of publication titles, unfair competition or trade practices, royalties or violation of rights or privacy regulations and that its publication will not give rise to any rights against or liabilities against Associated Media Group , its servants or agents and in particular, that nothing therein is capable of being misleading or deception or otherwise in breach of Part V of the Trade Practices Act 1974.

Australian Hospitality Directory 2012 - Preview Edition

Top chefs passing on hard-earned know-how

ong known as the ‘go-to’ training option for hospitality, TAFE NSW – Sydney Institute boasts two high-profile, industry-supported mentoring programs in its repertoire – Appetite for Success and Tasting Success. The Appetite for Success and Tasting Success mentoring and leadership programs helps tomorrow’s chefs and food and beverage staff to aim high in their careers. Both provide personalised programs of work experience and mentoring with high-profile chefs including Peter Gilmore of Quay, Matt Kemp of Balzac, Kylie Kwong of Billy Kwong, Marty Boetz of Longrain, Justin North of Becasse and Mark Best of Marque. These programs are offered on top of the wide range of certificates, diplomas and specialist courses available at the Institute. Matt Kemp says of Appetite for Success “I feel that this program guides these young professionals into the right environment that will advance their careers thus benefiting each and every establishment they work at.” In 2011, he is mentoring James Fairbank,

chef at Otto Otto Ristorante, Woolloomooloo. “The Appetite for Success program will assist me by providing provid ding me with the skills and strong knowledge base required to take a senior role in a kitchen,” kitch hen,” says James. The Tasting Ta asting Success program speciﬁcally helps women to remain in the industry and achieve senior positions in the leading kitchenss of NSW and Australia. By providing up to 35 hours of mentoring, participants opportunities get oppo ortunities to assist with menu and development, recipe de evelopment, take part in publicity events, ccooking ooking demonstrations, food styling photo and phot to shoots. They also receive advice access and acce ess to a network of senior chefs industry and indu ustry professionals. Matt Moran, co-owner co-owne er of Aria and a mentor in 2010 said program’s “The pro ogram’s ultimate goal – drawing more women into into the industry – is an important one. Fifteen Fifte een years ago there were a lot more women in in the kitchen.” Currently only 22% of Australian Australia an chefs are women. So far, the programs are working. Past participantss are starting ﬁve star careers workroles ing in rol les such as Banquet Supervisor at

the Intercontinental Hotel, studying culinary knowledge and skills under the supervision of two leading chefs in France, employed by the television show Masterchef in food preparation and styling, and working with their mentors at the Sydney Convention and Exhibition Centre and Universal Restaurant. For those just starting out, Sydney Institute offers many inroads to the hospitality industry, including courses in commercial cookery, tourism, hospitality and event management, food and beverage, baking and accommodation services. A feature of all hospitality training at the Institute is the hands-on nature of learning and experience. Students gain real-world experience through the Institute’s three training restaurants, which are open to the public throughout the year. Strong industry relationships with the likes of Accor Hotels, Sydney Convention and Exhibition Centre, The Observatory Hotel and Bakers Delight ensure students gain industry knowledge and skills to advance their careers.

Get an edge in Hospitality In 2011 Sydney Institute – TAFE NSW W is offering over 30 courses in hospitality to suit every eve ery career stage. / Courses in events, tourism, management, commercial cookery, food and beverage, be everage, pastry, barista training and more / Personalised mentoring programs with high-profile chefs: Appetite for Success and Tasting Tasting Success / Training in specialist commercial kitchens, hotel suites and three real-life restaurants restauran nts hospitality / Work placements with leading ho ospitality firms Sutherland / Colleges located at Ultimo, Suthe erland (Loftus) / Full time, part time and flexible study sttudy options.

www.sit.nsw.edu.au/hospitality I was studying with teachers who are very passionate about their job, and certainly endeavoured to inspire the students, including me. Mark Best, owner Marque, Sydney Morning Herald Restaurant of the Year 2011 and Good Food Guide Chef of the Year 2009 and 2010.

Australian Hospitality Directory 2012 - Preview Edition

www.hospitalitydirectory.com.au

Pages 6-11

Education & Management Systems

The range of hospitality industries, embracing culinary industries, tourism and events, is increasing constantly. Potential career opportunities for skilled graduates continue to grow, including employment as chefs, cooks, kitchen attendants, waiters, meat and food processing workers, food and beverage supervisors, front ofﬁce managers, events and tourism staff, event organisers, hotel/motel/bar/restaurant managers and catering managers. Many also run their own businesses. Chisholm hospitality, cookery and events students work in many of Melbourne’s most notable venues and locations, and in Chisholm’s own open-to-the-public training venues. Students also enjoy opportunities to network with their chosen industries – regularly competing in, and winning, prestigious industry competitions, and participating in local festivals and events. Chisholm qualiﬁcations are nationally accredited pathways leading to further study, as well as into careers directly, in a range of industries including: -- hotels, motels, clubs, casinos, customer service, restaurants, recreation facilities, tourism, tourism attractions, cruise lines, and theme parks. For full, detailed outlines of Chisholm courses and pathways, log on to www.chisholm.edu.au or phone 1300 CHISHOLM (1300 244 746).

Jane Gilbert Tourism A year spent in Japan as an 18-year old exchange student changed the path of Jane Gilbert’s life and sparked a fascination with travel that has never faded. “That really opened my eyes and got me interested in the idea of seeing and understanding different countries and cultures,” Jane says. There followed years of travel and exploration that has seen her visit every continent on Earth, except one. “I’m still to visit Antarctica!” Jane laughs. Jane, who teaches the Certiﬁcate III in Tourism, brings all her experience and love of travel to the students she teaches. “I want my students to understand the huge potential that this industry has,” she says. “I can see their eyes light up when I bring in guest speakers – such as sales reps from travel companies – because they begin to see the opportunities that are out there for creating new services and advancing their careers.” This kind of engagement with industry is something that Chisholm does particularly well, according to Jane. She works in a travel agent two days a week and constantly brings her up-to-date knowledge into the classroom. The usual components of the Certiﬁcate III in Tourism are augmented by excursions, guest speakers and a range of other initiatives to broaden students’ horizons. “I think it’s the best introduction to the industry you can get,” Jane says.

www.chisholm.edu.au 1300 CHISHOLM (1300 244 746) ~ 3P]ST]^]V ~ 5aP]Zbc^] ~ 1TafXRZ ~ 2aP]Q^da]T ~ <^a]X]Vc^] ?T]X]bd[P ~ 1Pbb 2^Pbc ~ F^aZ_[PRTb

Daniel Migliaccio Cooking and Culinary Chisholm graduate Daniel Migliaccio is just one of over a hundred apprentices to have passed through the kitchens of employer and mentor Guy Grossi’s legendary Melbourne restaurant Grossi Florentino. Daniel is now working full time at Grossi Florentino and is quick to give credit to his Chisholm trainers. “The trainers at Chisholm have been amazing,” he says, “If it wasn’t for them I wouldn’t be here. They’re always willing to help, even out of class-time, and I feel like they’ve become friends as well as mentors.” Working six days a week – five days at the restaurant and one day at Chisholm Institute of TAFE – for three years, Daniel achieved his Certificate III in Commercial Cookery while at the same time gaining the kind of invaluable experience that can only come from working in a busy professional kitchen. According to Grossi, it’s a system of training that’s hard to beat. A TAFE graduate himself, Guy is passionate about the benefits that he believes TAFE can give to young people, particularly those entering the demanding hospitality sector. “TAFE gives you the edge,” says Grossi, “It gives you an extra dimension of experience, of contacts and of support that can last you for the rest of your career.” Chisholm helps people of all walks of life develop the skills they need for success. They can also advise on government funding arrangements for various qualifications, including VET FEE-HELP.

www.chisholm.edu.au 1300 CHISHOLM (1300 244 746) ~ 3P]ST]^]V ~ 5aP]Zbc^] ~ 1TafXRZ ~ 2aP]Q^da]T ~ <^a]X]Vc^] ?T]X]bd[P ~ 1Pbb 2^Pbc ~ F^aZ_[PRTb

Value your biggest asset. Develop your team and improve staff retention.

Get involved. For all your training and regulatory needs: > Flexible training methods > Assistance with paperwork > Qualified industry specialists > High completion rates > Ongoing support

Wise Guy Training is a nationally recognised Registered Training Organisation offering fully accredited qualifications in the hospitality industry. Up-skill your staff through one of our customised programs and receive up to $4,000 of government incentives! To learn how we can help you become a wise business, call us on 1300 771 192 or visit our website at www.wiseguytraining.com.au RTO Provider Number: 91447

wisehospitality wiseguytraining.com.au

Live Music – Get The Reputation

laying music in your business works - it creates ambience, encourages customers to stay longer, motivates staff and helps establish your businesses brand and identity. However, it is important to play the right music for your venue and your customers. For roughly 5,000 businesses around Australia, the right music is live music. A live music program can be formulated to suit any venue of any size and Australia boasts plenty of top quality musical talent and more importantly, customers seeking a unique entertainment experience. However, the challenge for venues is more than hosting live shows – it’s creating the reputation as a live venue. Bevan and Joan Douglas, owners of The Pub in Tamworth, have spent the last 21 years taking up the challenge. During this time they have successfully transformed their family owned business into one of the most reputable live country music venues in the state.

Australian Hospitality Directory 2012 - Preview Edition

At the Macquarie Hotel in Sydney it is live music every night of the week; in Adelaide George Swallow and Symon Jarowyj – owners of The Grace Emily Hotel - have a similar schedule, with Monday night’s Billy Bob’s BBQ the big draw card. Both venues have established a loyal following many of whom come to the pub just because they like what’s happening. Whether it’s an acoustic soloist or a local band taking the stage, live music can be a point of difference in your establishment. Play music, support local live acts and get the live music reputation!

APRA|AMCOS provides a range of licences to cover the many ways which you use music in your business. Whether you host live music, use background music or even play music on phones for customers on hold, APRA|AMCOS provides a simple cost effective way of ensuring that you can legally play music of your choice, how and when you chose. For more information about APRA|AMCOS, or playing music in your establishment visit www.apra-amcos.com. au/musicconsumers or call toll free 1300 852 388.

www.hospitalitydirectory.com.au

Pages 12-15

Entertainment

Restaurant patrons dine in time with the tune

estaurant managers understand that demand varies. Sometimes your restaurant has a lot of empty tables and other times it is packed. But there is usually a pattern. If your restaurant is open for lunch and dinner, for example, you can expect to see a surge of diners starting at around noon and beginning to decline at around 2.30. Then nothing much will happen until around 6.30, when the dinner crowd begins arriving, and a good restaurant on a good night may operate at full capacity until about 10.30 when the crowd finally begins to thin. With respect to the day of the week, another fairly obvious pattern emerges. The typical restaurant is likely to struggle to fill tables for dinner early in the week. Monday through Wednesday is a difficult period of the week, but on Thursday the dinner crowd picks up considerably, peaks on Friday and Saturday nights, and remains strong on Sunday nights. (Lunch business is more immune to this weekly pattern). So you have a pretty good basis for predicting when you will have more diners

than tables and vice versa. During periods of high demand, “turning over” tables quickly to seat the next party as quickly as possible becomes the objective, whereas during periods of lower demand, the focus changes to getting existing diners to spend as much as possible on things like additional bottles of wine, coffee, dessert, etc. So how can music help? Research consistently shows that many human processes and behaviours follow the tempo of music. From automatic processes like cardiovascular and respiratory rates, to deliberate behaviours like dining, humans do things faster when the music is “up tempo”. Studies have examined multiple restaurant categories from cafeterias to ﬁne dining, and the results are basically the same. Diners eat more quickly – literally bring their forks to their mouths more frequently – when the music is fast rather than slow. The implications are clear. During periods of heavy demand, you should play faster music to speed up diners and increase table turnover, but during periods of limited de-

mand, the music should be slower, to keep diners at their tables, and increase revenue from coffee, dessert, and alcohol purchases. The financial rewards for getting this right can be considerable. One study found that diners extended their dining time by almost 25%, ordered 41% more alcohol, and made a 15% higher contribution to gross margin when the atmospheric music was slow (< 73 beats per minute) compared to when it was fast (> 91 beats per minute). Given the new software programs available for sorting through huge music catalogues, you can easily do this, even if your restaurant plays a specific kind of music based on cuisine (Italian, Chinese, etc.) or price point (light classical for fine dining). Commercial music services can offer even more precision, sorting through thousands of songs and selecting only those that fit specific criteria. So restaurants that manage the tempo of their atmospheric music to mimic the daily and weekly variation in demand for tables can reap huge financial rewards.

DO YOU PLAY RECORDED MUSIC IN YOUR BUSINESS? Smart business operators know that playing the right type of music, in the right environment, is vital to giving customers the very best experience possible. But did you know that without an appropriate licence you could also be infringing copyright? PPCA is the leading provider of copyright licences which enable you to play almost all recordings commercially released in Australia, leaving you to freely and legally use recorded music to drive your business.

Real Music • Real Artists • Real Impact www.hospitalitydirectory.com.au

www.ppca.com.au Australian Hospitality Directory 2012 - Preview Edition

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Pages 16-41

Equipment & Supplies

or over 80 years Fraser and Hughes - The Cooks Shop has been servicing the hospitality industry supplying chefs, apprentices and wait staff with premium uniforms and professional equipment. With one of the longest legacies within the hospitality industry, Fraser and Hughes remains family owned, with the 5th generation now ensuring that the tradition of friendly and helpful service and quality products lives on. Since 1927, F&H have been the ﬁrst port of call for butchers, chefs and Front of House Staff for all their uniforms needs, including design and manufacturing. Unlike many others in the industry, F&H prides itself on keeping production and design on home soil in order to maintain and protect the quality, durability and reputation associated with their Uniforms, forgoing the push for merely proﬁt-boosting off shore manufacturing. Furthermore, F&H stands alone as the only Ethical Clothing Australia Accredited manufacturer of chef uniforms. Not only does this allow for the assurance of quality standards of production, but ensures that all those involved in the production process are receiving fair wages, working in decent conditions and operating in an environment which is safe. F&H’s Managing Director, Stuart Dale, proudly notes, “not only are our F&H uniforms of a superior manufacturing standard but Australian workers and families are protected.” Whilst the business may have years to its name, their designs are anything but tired and old; to their success they are innovative and contemporary. F&H has been leading the way in terms of modern advancements in the hospitality industry, notably sitting at the forefront for design. Their motto “Australian Made for Australian Conditions” rings true and is evident

Australian Hospitality Directory 2012 - Preview Edition

in their utilisation of quality Australian Made fabrics, high quality pure and blended fabrics, current design features, such as embroidered arm gussets and concealed buttons, and custom designs. If you are looking for a crazy custom jacket or a unique and noticeable apron for your staff, these are the guys to see! F&H also has one of the largest size ranges available anywhere in the hospitality industry; carrying sizes from Ladies size

6-24, Men’s XS-4XL and Traditional 62-162. The F&H commitment to you is that if it’s not in stock, they can make it for you! Additionally, F&H not only leads the way in uniforms, but in their wide range of top-quality professional knives. (If you can ﬁnd it at a $2 shop, you won’t ﬁnd it with them). With an extensive range of leading Japanese brands, such as Kasumi, Shun, Ice Bear and Global, German made knives, such as Wusthof, Messermeister and FDick, and some old favourites like Sabatier Lion and Victorinox, there is a knife to suit all your desires – and your budget too! Fraser and Hughes - The Cooks Shop ‘s wealth of knowledge, superior service and quality of products is few and far between in this day and age. They combine the polite and helpful service of yester year with all the mod cons and products needed in the ever changing hospitality industry. Visit them in store at Darlinghurst or Parramatta or check them out online at www.cooksshop.com.au. Fraser and Hughes – Hospitality Uniforms, Professional Knives and Aprons.

www.hospitalitydirectory.com.au

Our uniforms have never and will never be made in sweatshops.

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Equipment & Supplies

VATMAN - Australia wide cooking oil ﬁltering & kitchen supply services

atman is an Australian owneroperated fryer management network that started in 1983. The business grew rapidly because food outlets needed the benefits of the Vatman service; improvement in food quality, decrease in OH & S liability and lower frying costs. Today, there are a large number of Vatman businesses in major cities and regional areas across Australia. Vatman filters cooking oil using an Australian designed and built mobile filter machine. It vacuums the oil from the fryer, forces it through the filter element under pressure and then re-circulates the oil in the machine, ensuring the oil is clean and free of all micro material. Vatman scrub your deep fryer removing all crumb, oil residues and micro material. When your fryer is spotless the clean oil is pumped back into the fryer. We do not use 20

Australian Hospitality Directory 2012 - Preview Edition

your expensive oil to wash the fryer out. Vatman supplies a variety of premium cooking oils formulated to suit Australian conditions and meet HACCP and OH&S requirements.

staff injury in a busy kitchen. Vatman will remove the used oil from site reducing the risk of spills and expensive clean up procedures. Vatman will supply new oil if required. Your staff

‘Vatman will remove the used oil from site reducing the risk of spills and expensive clean up procedures’ Our experience enables us to provide advice on the best formulations of oil and cleaning products for the speciﬁc needs of each facility. Hot frying oil is a potential hazard in the kitchen. Outsourcing the ﬁltering of oil and cleaning of the fryers reduces the risk of

will not have to lift heavy 20 Kg drums. Regular Vatman servicing enhances the creation of high quality food. The fryer will operate correctly, your food will now cook properly and there will not be any food taint or unpleasant odours. Your staff will even have more time for food preparation and cooking. www.hospitalitydirectory.com.au

Equipment & Supplies

Pie Warmer Display and serve hot pies anywhere with ease

f you’re looking for quality equipment for your commercial kitchen at a price that makes sense for your business, look no further. From fryers to steamers, mixers to grillers, food warmers to ﬁltered water and everything in between, Birko offers a complete range for domestic, commercial and industrial kitchens. Commercial quality, built-to-last, safe and low maintenance, it’s quite simply your best value buy in catering equipment and appliances. With a history that began by designing the ﬁrst portable food and drink heaters for the troops in World War II, Birko has been proudly Australian owned for over 50 years. For your nearest Birko stockist, just call 1300 724 955 or visit www.birkoheaters.com

PIE WARMER BENEFITS Built to last – sturdy stainless steel #430 construction and crumb trays, ﬁxed rack levels and metal lower element Perfect temperature – European thermostat plus thermometer and temperature display mean your pies are served just right 22

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Safe & stylish – heat resistant ABS control dials and handles, glass sliding doors (1 side), tempered safety glass and non-slip rubber feet

Easy cleaning – simply slide out the racks and remove the crumb tray. Removable glass sliding doors and ﬁxed rear glass panel www.hospitalitydirectory.com.au

PROUDLY AUSTRALIAN OWNED

Equipment & Supplies

.E.D (Food Equipment Distributors) is an Australian company with modern ofďŹ ces and showroom facilities in N.S.W, Victoria and Auckland NZ. With the most extensive dealer and service networks in Australia/New Zealand, a history of more than forty years serving the food and catering industries, F.E.D offers the most competitively priced quality equipment and exceptional service.We have a range of over 300 products and our main warehouse at Milperra carries over 3,000 square metres of equipment and spares. For quick professional response, our Service Division and Spare Parts Department

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have dedicated service lines, (02) 9772 9950 & (02) 9772 9900 respectively, and also our Customer Service Hotline on 1300 887 055. Sales and product advice is available nationally on 1300 659 409, or by contacting our Australian and New Zealand Marketing and Sales Marketing and Sales Manager Daniel Martinez on 0421 777 10. The Managing Director of Food Equipment Distributors is Karl Freund. Karl personally has over forty years experience in food and related industries. F.E.D have two area Managers in both NSW and Qld, one in Vic & WA and one that covers SA,NT & Tas.

For specialised promotions, brochures and marketing needs we have maintained an in house graphics department for over Ten Years.

www.hospitalitydirectory.com.au

Equipment & Supplies

oodson Import’s products range includes some of the most innovative and technologically advanced on the market. We have some exciting new products coming onto the market this year including the Kitchen Video Systems which has the ability to run with multiple touch screens and this year also brings the introduction of a new range of Mobility solutions equipped with features such as touch screens, scanners, wireless networking and printing. The range of products that Goodson carries has grown at an exceptional rate over the past few years. We are now selling various types of Receipt printers, Label Printers, Cash Registers, Scanners, Mobile Solutions, Touch Screens, Waiter Order Pads, Kitchen Display Systems, POS Systems, Scales, Magnetic Swipe Readers, Pole Displays, Calculators and Keyboards. Our products are renowned for being high quality

Australian Hospitality Directory 2012 - Preview Edition

and long lasting which has given us a remarkable edge in the marketplace. The products are reliable, brand-leading, and innovative which allows us an advantage over our competitors. We import, stock, service and support the largest range of POS hardware and distribute throughout Australia and New Zealand. We are a proud family run company with over 50 employees and 6 offices and are very fortunate to have had a strong upward growth over the last 60 years. We now have sales offices in Sydney, Melbourne, Brisbane, Adelaide, Perth and New Zealand, which are all rapidly growing and flourishing. The company has seen many changes, with the introduction of a large number of new and diversified products and changes in the structure and stable management. Goodson now represents and supports products for many major brands, a number of which we hold exclusively,

Bixolon, Citizen, Opticon, Posiﬂex, Honeywell and SAM4S. We are also master distributor for NCR and Datalogic to name a few. Having exclusive rights to a number of major brands has allowed Goodson to set the benchmark for pricing and quality within the market. Part of this benchmark is being set by our responsive service department. Since its beginning Goodson has sustained a position as leader in the Retail Technology Industry and maintains the highest level of customer service and technical support - values for which Goodson is renowned. Many of our customers and vendors have been loyal and our relationships with them have stood the test of time. We at Goodson believe this reﬂects our quality products and our strive to accommodate our customers wants and needs, whether that be in sales, support, or service.

www.hospitalitydirectory.com.au

Equipment & Supplies

Saniﬂo – gets the coffee ﬂowing!

here’s nothing quite like the smell of fresh coffee brewing or the sound of milk frothing. For many the taste of coffee is like that of ambrosia – heavenly. You may have found the perfect location for your own piece of “coffee heaven” but creating that perfect space takes imagination and significant investment of time and dollars. Saniflo lets you maximise your space and investment with simple and clever plumbing solutions. For Melbourne car dealers, Robert Lane Honda, choosing to install a new customer café area into their ground floor showroom was an easy decision. 28

Australian Hospitality Directory 2012 - Preview Edition

Connecting to the existing sewer lines at the rear of the building, by tearing up tiles and core cutting through the concrete ﬂoor, was going to be the hard part. Instead, by installing one of Saniﬂo Australia’s grey water pumps – the Sanispeed the café was completed easily and comprises a fully functioning kitchen including a full dishwasher. Importantly, the project was completed at less cost and with considerably less disruption to the existing business and clientele. Compact and powerful, Sanispeed is designed to deal with hot soapy water and will pump wastewater vertically up

to seven metres or horizontally up to seventy metres, or a lesser combination of both. The pump can be concealed inside cabinetry or behind a wall panel and waste is removed through 25mm uPVC pipework that is also easily concealed. As market leaders in small bore pumping and macerating systems for over fifty years, and almost seven million pumps sold worldwide, Saniflo’s brings value and function to your business environment. To explore the Saniflo range visit www.saniflo.com.au www.hospitalitydirectory.com.au

With SaniďŹ&#x201A;o, additional kitchens, toilets & bars can be installed anywhere.

Smarter. Easier. Faster.

Phone 1300 554 779 www.saniďŹ&#x201A;o.com.au SR20000SAN

Equipment & Supplies

nventor of the ﬁrst cutter and vegetable preparation machine, Robot Coupe, manufacturer in the foodservice industry, offers a wide range of products for restaurants, hotels, chains, delicatessens, bakeries and confectioners. Robot Coupe has continued to be the leader in the development and innovation of food processors and

Australian Hospitality Directory 2012 - Preview Edition

has expanded its line of products both in terms of functions and sizes to appeal to every place where food preparation is made. Robot Coupe offers a wide range of products for every professional need: food processors, vegetable preparation machines, table-top models, vertical cutter mixers, stick blenders, Blixer®, automatic

sieves…All these models allow professionals to express their creativity and talent. Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efﬁcient service. To speak to a Sales Manager in your State contact our Head Ofﬁce on 02 9478 0300.

www.hospitalitydirectory.com.au

Worldâ&#x20AC;&#x2122;s best commercial food processors

Robot Coupe Australia and New Zealand

Proudly supplying and servicing the Oceania region with the Worldâ&#x20AC;&#x2122;s best commercial food processors and food preparation equipment for over 30 years.

Golden Joy Bakeware Pty Ltd.

Tel: +61-3-83603460 E-mail: goldenjoyccc@gmail.com

SPECIALISING IN:

r Professional anodised aluminium bakeware r Commercial bakeware customized r Reasonable Price and Commitment to Quality

OUR PRODUCT RANGE INCLUDES: • Square, Oblong, Round cake pans • Cheesecake Removable Bottom pans • Shape pans (Heart, Hexagon, Petal, Common...) • Heavy duty Muffin pans • Cookie sheets and Sheet pans, Commercial Baguette trays & Bread pans • Cake decorating tools (Pastry bags and Tips, Airbrush kits, Rolling Pins) • Stainless Steel Pastry / Baking rings • Silicone mats

WAREHOUSE & SHOWROOM: 3/23 Lentini Street, Hoppers Crossing, Melbourne VIC 3029 Tel: +61-3-83603460 E-mail: goldenjoyccc@gmail.com ABN: 83 148 097 741

Equipment & Supplies

CE Filters is your one-stop-shop for fry oil filtration and catering products. We manufacture a range of products including: liquid filtration products, dust and fume filters and food grade frying oil filter products. Since 1988, our company has grown to become a recognised force in fine filtration because we don’t merely talk about quality, we deliver it every time! Quality systems and products, quality advice and information, and personalized pre-sales and after-sales service. Our range includes polyester washable filter bags and frames, filter cones and frames, filter paper to suit all machines, grease filters. Our catering products include thermometers, FFA testers, acidity strips and catering accessories like fryer cleanser, clearing rods, fryer aprons and gloves. For the food industry we offer a range of trolley covers. Styles include clear, non-rip, thermal, waterproof, disposable clear and Pizza rack cover. We now also offer dough mixer covers. We have a range of fry oil filter ma-

chines to cover every requirements. • The OilHandy is a portable model, ideal for a cramped environment. Just drop the OilHandy into the vat and turn it on, you can even keep using the fryer while it filters! • Econopump is our most popular machine. It filters and purifies down to 4 microns - this dramatically extends the life and quality of frying oil, which will save you the cost of the machine within approximately 6 months! • The Proserv machine is designed for high duty use. It filters down to 4 microns and has a 90kg capacity. • The ZECO oil mobile oil filtration and transport system is a battery-operated, portable in design with a very small footprint with its own onboard charger. It runs on mains and battery power, offers triple onboard filtration. It transports your waste oil safely and pumps it into waste holding tanks. • We also offer Frylow photocatalytic technology. It acts upon your cooking oil at the molecular level to slow down the oil’s oxidization process, increase the oil’s thermal conductivity and de-

creases oil absorption into your deep fried food. ACE Filters is the global distributor for Miracle Filtration Fry Oil Powder. Miracle Fry Oil Powder is a superior collector of carbon and Free Fatty Acids. For fries it helps achieve crisp, golden brown on the outside and fluffy white on the inside. Miracle Fry Oil Powder can make a significant improvement to your food quality. Miracle Fry Oil Powder delivers: • An enhanced flow rate, 10% - 15% greater (therefore reduced operator time) • Reduced impact on fryer pump and future maintenance • Reduced powder cake density. This is an advantage for older pumps which are unable to handle the flow rate of other finer powders • Acid (FFA) absorption ability up to 25% - 30% greater • Carbon collection up to 10% greater We are more than happy to discuss your catering and filtration needs. At ACE Filters, our performance will give you the quality your business demands.

Finally a deep fryer filter system that’s easy-to-use and portable! OilHandy is a portable, in-place, deep fryer filter system that cleans your oil while you work. No interruptions, no downtime, just cleaner oil, fresher tasting food and better product for your customers. OilHandy is also fast. The complete oil cleaning operation takes only 4 minutes and the automatic operation can save you significant oil costs. Avoid expensive filtering contracts and reduce your labour costs. OilHandy is easy to use and comes with a 5 year warranty. Lease or buy options available!

ACE Filters 9 Eastspur Court, Kilsyth Victoria Australia 3137 Tel: (03) 9761 4920 Fax: (03) 9761 6127 enquiries@acefilters.com.au www.acefilters.com.au

www.hospitalitydirectory.com.au

Australian Hospitality Directory 2012 - Preview Edition

Trolley Covers DuraCover Covers are available for: Food Tray Trolleys, Tea trolleys, Cassette Inserts, Bakers Trolleys, Medical Equipment, Cool Room Covers, Cook/Chill Process, Plate Racks, Pizza Racks,

• Custom made • Heavy duty vinyl • For transporting prepared meals

Fabric Cover • Custom made • Breathable machine washable fabric • Ideal for bakers, cool rooms, CSSD or just general purpose • Prevents ‘freezer burn’ in cool rooms and freezers

Thermal Cover • Custom made • Keeps contents at a constant temperature for up to five times as long as uncovered

Mitcham Trading Pty Ltd Ground Floor 95 Loughnan Road Ringwood Victoria 3134 Free Call: 1800 000 996 Phone: 03 9873 7277 Fax: 03 9873 7311 www.mitchamtrading.com.au E: info@mitchamtrading.com.au

Quirks Australia Celebrating 80 years of service in 2011 o 'LASS DOOR AND SOLID DOOR REFRIGERATORS OPEN FACE DISPLAY CABINETS o 'LASS DOOR AND SOLID

Comm Refri ercial ger Sales ation N and U ew sed

COOL FREEZER ROOM COOL FREEZER ROOMS DELI CABINETS AND CHEST FREEZERS o #USTOM SHOP o #USTOM SHOP Ã¼T OUT DESIGN AND INSTALLATION o %MERGENCY o %MERGENCY BREAKDOWN SERVICE AND PREVENTATIVE MAINTENANCE OPTIONS AVAILABLE o 1UALIÃ¼ED o 1UALIÃ¼ED TECHNICIANS PROVIDING TAILORED SERVICE SOLUTIONS FOR CUSTOMERS ACROSS USTRALIA ACROSS !USTRALIA

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1800 804 627 www.quirksaustralia.com.au

Branches in VIC, QLD, SA, WA and NSW. Refrigeration Trading Authorisation Number AU00833

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STODDART M A N U FA C T U R I N G

FOOD SERVICE EQUIPMENT

World-leading equipment brands for every food service application

woodson

Culinaire commercial kitchen equipment

winebars

FOODSERVICE

1300 79 1954 fse@stoddart.com.au www.stoddart.com.au

your solutions people since 1959 Sydney

Melbourne

Brisbane

Perth

Adelaide

As a coffee professional, you understand coffee & water have a complicated marriage...

you refine, create,

CUSTOMISATION AT YOUR FINGERTIPS

blend

and focus...

The MRS-600HE-II Reverse Osmosis system offers tailored TDS blending and monitoring to your own specifications. Can deliver over 2200 Litres per day of quality refined water. All-in-one system with on-board carbon submicron filtration to ensure blended water is of the highest quality. Up to 80% water efficiency, the MRS600HE-II Reverse Osmosis System will save you from sending thousands of litres to drain. MRS-600HE

CONVENTIONAL RO

A PERFECT BLEND FOR COFFEE DUOBLEND Bypass water blend technology. Because all hot beverages consist of some 98% water, taste is very dependent on water quality. For example, water rich in minerals is important to the taste of great coffee, but some minerals such as calcium carbonate can damage beverage machines. Which is why it is so important to make use of â&#x20AC;&#x153;intelligentâ&#x20AC;? filtering systems that can identify between taste enhancing minerals and those that damage machinery.

...until you have perfected an experience worthy of your brand. At Everpure, we approach water with the same care, ingenuity and customisation so that no matter where people sit down and enjoy your coffee, they can feel what you feel, every time.

everpure.com Authorised Distributor

Culligan Water 1300 655 295 | foodservice@culligan.com.au

Never a dull serve.

National Foods is one of Australiaâ&#x20AC;&#x2122;s largest food and beverage companies, with core activities in milk, fresh dairy foods, juice, soy beverages and cheese. We own an array of Australasiaâ&#x20AC;&#x2122;s favourite food brands, some of which have been a part of Australian life for over 100 years.

We pride ourselves on producing great tasting and nutritious foods and sourcing quality ingredients to create products that food service customers and consumers will love.

For further information FreeCall

1800 000 570

Pages 42-65

Food & Beverages

Right Cheese, Right Purpose

ating a variety of cheese has become a way of life for most Australians as we have access to a wonderful selection of cheese and cheese types but are we utilising the right cheese for the right occasion or purpose. Fonterra Foodservice offer a complete suite of cheese and dairy products, focused on tailored solutions designed to meet the needs of foodservice professionals in Australia with an extensive product range embracing cheese, milk, butter, cream, yoghurt and even bakery products – all backed up by an uncompromised commitment to quality. At Mondo Innovation Centre, Fonterra’s state of the art purposely designed facility situated at the centre of Fonterra’s head office in Glen Waverley Victoria you will find an interesting mix of food scientists, marketers, chefs and sales executives who constantly develop new and existing products to ensure they remain at the forefront of dairy by providing the highest quality relevant products to the food service market. The Mondo Innovation Centre has further developed many traditional products with the intention to make a chefs life easier and more efficient. Perfect Italiano shaved parmesan replaced the need to shave buckets and buckets of parmesan before service, Anchor Cooking cream replaced the need to slowly reduce cream which often boiled over, burned or split, and the new Western Star Butter in a bucket makes clarifying butter a simple task removing the need of spending considerable time clarifying butter on the stove by placing the bucket in a combi steamer for 20 minutes to have the best clarified butter without any mess or fuss. Mainland Egmont (named after a mountain in New Zealand , nothing to do with eggs) with attributes of vintage cheddar and mozzarella stands alone as a superior melt cheese which should adorn every parmigiana in the country. During the attribute testing of Fonterra’s range of cheese products they are tested and matched for suitability and the right cheese for the right purpose. In a culinary sense cheese is a most versatile ingredient that adds taste, texture , richness and complexity to food. Choosing the right cheese for the right application will result in superior outcomes providing greater customer satisfaction.

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When using cheese in the kitchen, two of the most critical factors to a successful cheese dish are the temperature at which the dish is cooked and whether a dish is cooked on top of the stove or in the oven. At higher temperatures, the casein (protein) in the cheese separates from the fat and water and coagulates into tough, stringy masses and with the oil separation often results in a ﬁlm of oil on the surface area of the dish being prepared. Aside from grilling (intense heat for a short time), cheese is best cooked at low temperatures for short periods of time. For better results add cheese towards the end of cooking process and always add cheese to a sauce, for example, once the pan has been removed from the heat and allow it to melt in gently.

smaller the quantity required, using the adage less is more. Cheese should be grated straight from the refrigerator as it will be easier to handle and also can be frozen in portions to assist with portion control. Age, moisture and fat content will have signiﬁcant inﬂuence over how a cheese behaves when it is cooked. It is often a good idea to melt a small piece of cheese on its own, as a test, to see if it will be appropriate. For more dairy information, great recipes, e-clips and interviews go to www.fonterrafoodservices.com.au

HELPFUL TIPS: Grate, shred or chop cheese into small uniform pieces so that it will be incorporated quickly into a dish and melt evenly. The more mature the cheese, the more ﬂavor it will have and therefore the www.hospitalitydirectory.com.au

Food & Beverages

Parmalat: A leading national dairy supplier committed to quality & innovation

armalat is a leading national supplier of some of Australia’s favourite dairy brands, and is committed to quality and innovation demonstrated through premium brands in Milk, Yoghurt, Creams and Custards. With a long history of supply to the food service channel, Parmalat is well placed to add signiﬁcant value to the hospitality industry through continued commitment to innovative and functional products. The Pauls brand is synonymous with innovation and is now Australia’s leading modiﬁed milk brand. Pauls Smarter

White, Trim, Rev, and Skinny offer quality solutions across the common fat levels of fresh milk, while Pauls PhysiCAL, Zymil, Goat Milk and Pure Organic ensure an unrivalled depth of range to cater for the growing functional requirements of the modern consumer. The recent launch of Pauls Café Crema as a premium milk for the barista further strengthens the Pauls portfolio. With Pauls, you can ensure you have a portfolio that satisﬁes the needs of your consumers. The Pauls brand is also market leader in custard, with a unique and unparalleled

‘With a long history of supply to the food service channel, Parmalat is well placed to add signiﬁcant value to the hospitality industry through continued commitment to innovative and functional products’

quality offering to add that perfect ﬁnishing touch to your dessert. Pauls also produces a quality range of creams and yoghurts ranging from single serve offers through to large scale bulk packs. Pauls creams are available in Pure, Thickened and Sour varieties in a range of fat levels. Pauls Natural set Yoghurt is the ideal cooking companion ensuring a perfect result every time. Parmalat’s leading yoghurt brand Vaalia has carved out an impressive category niche by delivering a top health offer through its unique trio of probiotic cultures, coupled with a range of delicious, creamy ﬂavours. The Vaalia brand is experiencing record growth – in fact, it is now growing at almost three times the rate of the yoghurt market, and has experienced the largest actual dollar growth of all brands in the category this year. This impressive growth is a clear 46

Australian Hospitality Directory 2012 - Preview Edition

reflection of the increasing consumer demand for products that offer both health and taste benefits – they are increasingly recognising that they don’t have to forgo one for the other, and are seeking high quality products that can deliver simultaneously on health and taste. Vaalia is the number one brand in the top health yoghurt segment, and is available in single serve, multipacks and 900g tubs. The Vaalia range predominately includes low fat yoghurts, though is also available in lactose free and children’s variants. Vaalia French Vanilla Low Fat Yoghurt is also Australia’s #1 selling vanilla yoghurt. Parmalat also delivers a market leading range of flavoured milks through the Oak brand and Australia’s favourite Iced Coffee brand, Ice Break. These products offer the retail customer a solid profit platform for on-the-go consumption. www.hospitalitydirectory.com.au

A great menu...

needs great dairy.

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Food & Beverages

Red Meat Masterpieces make your menu a Magnum Opus Does your menu really reﬂect your mastery as chef and innovator?

n a modern kitchen environment chefs are expected to create dish after dish of unforgettable fare while also managing their input costs, return on investment, staff, overheads and plate costs. In between tallying up the balance sheet and creating next season’s menus it’s only understandable that the tried and tested often return time and time again. So when it comes to your red meat dishes- usually a beef ﬁllet, rib eye or lamb rack- the question is, if it ain’t broke, why ﬁx it? What if you could add a new and exciting cut of meat to your menu, would you be interested? How about a new steak and chips dish that would set your customers tongues wagging? - do you want to know more? MLA have developed the Masterpieces program with the goal of providing chefs with the information they need to master

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underused and underrated cuts of red meat - the Masterpieces! The program, which includes both beef and lamb, draws inspiration from global cuisine trends and cooking techniques to help you make more exciting choices the next time you update your menu. These cuts offer versatility in cooking method and cuisine application allowing you to deliver the “Wow!” factor with the potential of improving plate cost as well. MLA have tested the Masterpieces cuts, securing the elements of the core recipes and so reducing the time it takes from testing the dish to putting it on your menu (if cooked using the recommended cooking method and sourced using recommended speciﬁcations). Global foodservice trends dictate that newly fabricated cuts of meat i.e. ﬂat iron

steak (one of the Beef Masterpieces!) and regional/ethnic cuisines from South American to Asia are hot- these countries have been using the Masterpieces for centuries. The interest in new and different cuts of meat as well as a growing curiosity towards different cuisines puts Masterpieces in a strong position as an answer to your search for red meat inspiration The new Masterpieces program will assist you in delivering contemporary and versatile dishes that will excite your customers. Ask your wholesaler about MLA’s beef and lamb Masterpieces or contact your state’s MLA ofﬁce for more information on when your chef’s club Masterpieces events will be. Register your interest in the Masterpieces program at www.chefspecial.com. au/masterpieces

www.hospitalitydirectory.com.au

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Level 4/ 369 Royal Parade Parkville Victoria 3052 Freecall: 1800 032 479 www.devondale.com.au

”On the outside, we may seem like just another food company...but on the inside we’re a lot more. More than 110 years ago we started making healthy, nutritious foods and today, we are the largest health and wellbeing company that’s still 100% Australian owned. Good food should also be good for our environment. That’s why we’re looking at ways of sourcing ingredients and making products locally to help minimise our impact on the environment and continue to support our Australian community. It’s often said that Sanitarium changed Australia’s eating habits; we were the ﬁrst to introduce healthy and innovative breakfast foods and soy foods. We promoted plant-based eating before it became trendy, and offered wellbeing clinics in our cafes throughout Australia. In caring for the health and wellbeing of all Australians,

we have created great breakfast cereal foods, soymilks, spreads and healthy vegetarian foods. We love using natural, wholesome ingredients to offer you the best of nature’s goodness and ﬂavours. Caring for the community is a core value of Sanitarium. Whether it’s investing back into community events like the Good Start Breakfast Club or the Sanitarium Weet-Bix Kids TRYathlon or offering a free health and nutritional advice service for all Australians – we’re here because we want to make a difference.” Visit www.sanitarium.com.au for more information.

Available at your Foodservice Distributor For more information contact Sanitarium Away from Home Department on 02 4348 7675

Simple breakfast solutions Great portion control range! Sanitarium’s new portion control range offers one-serve cereal packs for great tasting and convenient breakfasts! These include Australia’s most loved breakfast cereals such as Weet-Bix, Australia’s No. 1 breakfast cereal. It is a high ﬁbre cereal that is low in fat and sugar with all the goodness of whole-wheat grains and a great taste. Weet-Bix is also a good source of iron and essential B vitamins. We also offer Light ‘n’ Tasty Berry, a naturally light tasting mix of wholegrain ﬂakes with real fruit.

Or choose Granola Clusters Vanilla & Almond, crispy rolled oat clusters, blended with crunchy golden flakes, sliced apples, slivered almonds and a subtle vanilla flavour. Both products provide fibre, contain wholegrain oats and are a source of iron. Try also Ricies, Cornflakes or the high fibre Bran & Sultanas – all low in fat and enriched with B vitamins and iron.

Bulk catering packs Weet-BixTM Weet-Bix is naturally high in ﬁbre, low in sugar and fat and has all the goodness of wholegrain wheat with a great malty taste. Weet-Bix provides eight essential vitamins & minerals including: B vitamins (Thiamin, Riboﬂavin and Niacin) for energy, Folate, Zinc, Iron, Magnesium, and Potassium. Containing 97% wholegrains, one serving of Weet-Bix (2 biscuits) provides over 60% if the suggested 48g daily target for wholegrains.* Bulk Peanut Butter s (IGH IN MONOUNSATURATED FAT s 3OURCE OF PROTEIN AND lBRE s .O ARTIlCIAL COLOURS mAVOURS OR PRESERVATIVES Peanut Butter makers for over 100 years

100% Australian Owned

*As recommended BY 'O 'RAINS (EALTH & Nutrition Ltd.

UPGRADE YOUR COFFEE Switch to BRITA Water Filtration NOW*

✔ Stop scale, reduce service calls ✔ Improve crema, aroma & milk frothing ✔ Optimum beverage quality ✔ Remove unwanted tastes, odours, calcium, magnesium and heavy metals

✔ Designed with coffee in mind upgradenow@brita.com.au or call 1300 577 060 *Conditions apply; BRITA supply free of charge filter head with the purchase of any Purity C filter.

Our business is helping grow yours Weâ&#x20AC;&#x2122;re all about creating better food and beverage solutions for the restaurant and catering industry â&#x20AC;&#x201C; solutions tailored to suit you. From quality brands you know and trust to the latest food trends, we can help you make more of your business.

Call us on 1800 20 30 50 to contact one of our representatives or visit www.nestleprofessional.com

Mission Foods has over 60 years global experience in producing superior quality corn and flour products. Our premier range of Corn Chips, Taco Shells, Bas Flour Tortillas, Pizza Bases and Pita Pocket g products are all available tthrough-out Australia. Pizza Bases

Ne w

Pita Pockets

Tortillas

Taco Shells

Supplierr of choice to Cafes, Ca afes Hotels, Restaurants, Industrial and Catering.

Corn Chips

For more information or any inquiries, please call us at 1800 641 529 or visit:

Makmur Enterprises P/L 120 – 128 Murphy St Richmond VIC 3121 Tel: (03) 9429 5966 Fax: (03) 9429 9862 NSW: 0422 299 987 QLD: 07 3862 7388 VIC: 03 9888 7077 SA: 08 8352 9200 WA: 08 9456 0088 TAS: 03 9429 5966 www.emperorfoods.com.au makmur@makmur.com.au

Authentic Finger Foods

DA I LY S HO T

WE COULD TELL YOU THAT WE ONLY USE THE FINEST BEANS, THE MOST EXPERIENCED PERSONNEL AND THAT OUR COFFEE TASTES BETTER THAN ANYTHING ELSE YOU’VE EVER TRIED; AND ALL THIS WOULD BE TRUE BUT WHAT REALLY SETS US APART FROM OTHER SPECIALTY COFFEE ROASTERS IS OUR COFFEE EXPERTISE. WE ALSO OFFER BARISTA TRAINING TO YOUR STAFF ON LOCATION, OR IN OUR TRAINING ACADEMY. OUR ONLINE TRAINING PROGRAM WILL REVOLUTIONISE YOUR BUSINESS AND YOUR STAFF.

BARISTA’S CHOICE SPECIALTY ROASTERS FOR DISCERNING CAFES.

BENEFITS OF BARISTAS CHOICE ROASTING TECHNIQUES ARE OF WORLD LEADING STANDARDS OUR BARISTA TRAINER IS AN AUSTRALIAN CHAMPION BARISTA ONLINE TRAINING COURSE AVAILABLE EMPLOYEES CAN ACCESS AT ANY TIME REDUCING IN-STORE TRAINING TIME

BARISTAS-CHOICE.COM.AU PHONE: 1300 874 443 EMAIL: COFFEE@CAFFECOFFEE.COM.AU

For the Joy of Food

For more information please call Heinz Customer Support Team on 1800 037 058.Â

THAI, INDIAN OR CANTONESE

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2XU 6DXFHV DUH GHYHORSHG E\ ZRUOG FODVV &KHI DQG SURGXFW GHYHORSPHQW WHDP ZKR KDYH WDNHQ FDUH WR PDLQWDLQ WKH RULJLQDO IODYRXU RI WKH VDXFHV WR FUHDWH JUHDW FXUULHV ZKDW V PRUH WKH\ FRPH LQ YDULRXV RSWLRQV RI DPELHQW DQG IUR]HQ YDOXH IRU PRQH\ DQG SHUIHFW FRPPHUFLDO ILW IRU \RXU EXVLQHVV )RU WUDGH HQTXLULHV SOHDVH FRQWDFW IRRGVHUYLFHV#SDUVUDP FRP

724 Curtin Avenue East Eagle Farm, Qld 4009, Australia. T: +61 + 73632 7400 F: +61 73632 7466 E: parsram@parsram.com W: www.parsram.com www.parsram

HARBOTTLE ON-PREMISE

SAVING you time & money

Harbottle On-Premise is a total liquor solution for the on premise trade. It has the broadest range in Australia, over 3,500 domestic and imported beers, wine, spirits, liqueurs and soft drinks at competitive prices. Regular promotions and an annual rewards SURJUDPPH DUH VRPH RI WKH EHQHÂżWV RI MRLQLQJ +DUERWWOH DQG EHVW RI DOO WKHUH LV QR MRLQLQJ IHH DQG no ongoing monthly fees.

The name harbottle dates back to the late 1800s, ZKHQ WKH ÂżUVW OLTXRU OLFHQFH LQ 1HZ 6RXWK :DOHV was issued in the name of Harbottle Brown. Davids Holdings (now Metcash Trading) purchased Harbottle Brown in the 1960s, when it commenced LWV ÂżUVW YHQWXUH LQWR WKH OLTXRU LQGXVWU\ LQ $XVWUDOLD

Harbottle is far more than just a distribution company. We offer our customers a full range of services that add value.

A Leading Broad Range Liquor Wholesaler Over 8,000 products covering wine, beer and spirits

Great Pricing Enjoy competitive pricing and regular promotional deals

Davids Holdings operated its liquor division under the name of Harbottle Brown until early 1980s, when WKH QDPH ZDV FKDQJHG EULHĂ&#x20AC;\ WR $ * &DPSEHOO DQG then to Australian Liquor Marketers. The Harbottle Brown name fell into disuse, but was kept registered by David Holdings for its sentimental value, until the need arose to establish a separate liquor division to specialize in servicing the on premise market.

Harbottle Web Portal Order 24hrs online, view invoices, create order templates and review order history. www.harbottle-on-premise.com.au

Harbottle Value Complimentary wine list production & Harbottle exclusive products

Call and find out how your business can benefit from becoming a Harbottle customer. Harbottle : A division of Metcash Trading Ltd QLD Brisbane .......... Ph. 07 3489 3666 Cairns ............... Ph. 07 4041 6070 Townsville ....... Ph. 07 4779 4022 VIC Melbourne....... Ph. 03 8368 6300 NT Darwin .............Ph. 08 8922 5450 Alice Springs ..Ph. 08 8953 0266

NSW Sydney ............. Ph. 02 9741 7222 ACT ................... Ph. 02 6239 4290 SA Adelaide .......... Ph. 08 8152 8700 TAS Hobart ............ Ph. 03 6274 4000 Launceston .... Ph. 03 6399 2033 WA Perth ............... Ph. 08 9455 9000

In mid 1990s, Harbottle Brown was re-established LQ 4XHHQVODQG 9LFWRULD DQG 1HZ 6RXWK :DOHV E\ Davids Holdings, as a specialist on premise liquor wholesaler. Management and staff with invaluable experience and expertise in the on premise market were selected to establish Harbottle Brown as the premier on premise liquor wholesaler in those states. Following the purchase of Davids Holdings by Metcash Trading in 1998 and due to the success in WKH (DVWHUQ 6WDWHV LW ZDV GHFLGHG WR ÂłQDWLRQDOLVHÂ´ the Harbottle Brown concept. The name changed to Harbottle On-Premise and this division of Metcash Trading is now servicing Australiaâ&#x20AC;&#x2122;s on premise trade through eleven branches across all states.

Are your guests eating at your expense?

Guests want value for money. The breakfast buffet is an exciting and special moment for them and an opportunity for you to create a lasting impression – but at what cost? Cereals are one of the lower cost items on the buffet or breakfast menu. By encouraging your guests to start with cereal, it’s possible to minimise consumption of higher cost items. Kellogg’s offer a range of brands and cereals that will add value to your breakfast occasion.

Kellogg cereals: loved by guests for over 100 years.

Call us for your free Breakfast for Proﬁt manual and start earning more money now.

Contact 1800 624 710 or email au.foodservice@kellogg.com 64

Australian Hospitality Directory 2011

Stardust Commercial Bedding Range by Icon The ultimate in comfort and durability at a remarkable price

hen is a bedding company not a bedding company? When it’s a bedding and co-ordinated furnishings company. Every now and then a supplier comes HSVUN HUK ÄSSZ H YLHS NHW PU [OL THYRL[ place. Who amongst us have not wished for a one stop-shop for all commercial hotel rooms bedding and furnishings? Well now, Icon Furniture with its Stardust commercial bedding range does. Icon Furniture was established in 1995 by three partners with over 30 years of combined experience in the furniture and bedding industry. During this time the creative and dedicated team at Icon established a reputation for producing and supplying quality furniture and bedding to the Australian domestic and commercial market at very competitive prices. Icon Furniture’s STARDUST mattresses are tailored to Australian standards HUK L_HJ[PUN WYVK\J[ ZWLJPÄJH[PVUZ Importantly all STARDUST commercial TH[[YLZZLZ HYL THKL ^P[O ÅHTL YL[HYKHU[ Damask covers.

The STARDUST mattress bases are individually constructed in Sydney and are made with a solid timber frame. An added advantage of having the bases manufactured in Sydney is that it allows you to select the fabric for your STARDUST bed base to match the décor VM `V\Y Ä[ V\[

KLTHUKPUN JVTTLYJPHS Ä[ V\[ :V ^OH[ you save on the mattresses you can spend VU [OL Ä[ V\[ Pieces on offer include bedside tables, blanket boxes in both timber and fabric, entertainment units, fridge cupboards, sideboards, desks, and a comprehensive range of extended

,]LY` UV^ HUK [OLU H Z\WWSPLY JVTLZ HSVUN HUK ÄSSZ H real gap in the market place. Who amongst us have not wished for a one-stop shop for all commercial hotel rooms, bedding and furnishings? STARDUST and all Icon’s commercial products are backed by a 10 year structural guarantee. Icon offers an uncompromising commitment to quality which is supported by an Australia wide team of customer service representatives. Not only does Icon offer the top quality STARDUST mattresses and frames but also, a complete range of quality bedroom case goods and furnishings to compliment the most

bedheads and mirrors. In addition to this extensive range, Icon can also engineer bespoke sofas and accent chairs to complete the room. So call us now on 02-9749 9795 and take advantage of our current offer. As your introduction to Icon’s Stardust bedding range, buy 5 beds and get the 6th one free. Nothing beats a good nights sleep and nothing beats a STARDUST Mattress.

The ultimate in sleeping comfort & durability at a remarkable price. “I purchased Stardust beds for our organisation and we are delighted with the quality of the product. Our organisation is complimented constantly by our guests for the quality sleep experienced VU [OL :[HYK\Z[ ILKZ 0 OH]L ^VYRLK JSVZLS` ^P[O 0JVU -\YUPZOPUNZ MVY [OL WHZ[ Ä]L `LHYZ HUK [OL` HYL ÄYZ[ JSHZZ VWLYH[VYZ ” Mike Anderson - General Manager Operations - Oaks Hotels & Resorts

MELODY

MAJESTIC

Icon Furniture 361 Newbridge Road Moorebank NSW 2170

ULTRA

OPULENCE

CORONET

Receive every

Mention this add at the

6th bed free*

6th bed free. *Conditions apply.

Phone: (02) 9749 9795 Fax: (02) 9601 2144 Email: info@iconfurniture.com.au Web: www.iconfurniture.com.au

Australian Hospitality Directory 2012 - Preview Edition

time of purchase to receive

Pages 66-67

Furniture, Bedding & Lighting

They want the right super fund. You want to keep your cool.

Ph 132 467 www.intrust.com.au

The information contained in this document is of a general nature only, and does not take into account your individual situation, objectives and needs. You should consider the appropriateness of the general information having regard to your own situation before making any investment decision. A Product Disclosure Statement is available at www.intrust.com.au or call us on 132 467 for a copy. The Trustee of Intrust Super is IS INDUSTRY FUND Pty Ltd | ABN: 45 010 814 623 AFSL No: 238051 | RSE Licence No: L0001298 | RSE Registration No: R1004397 | Intrust Super ABN 65 704 511 371 | SPIN: HPP0100AU

INT0102

If you’re the one with the headaches at super time, you’ll really appreciate having Intrust Super at your service. We’ll stay in touch and keep it simple. So you’ll be happy and so will your staff. Especially when they visit www.intrust.com.au and see that all profits are returned to members of our 100% Industry Super Fund.

Pages 68-75

Professional Services

We are pleased to oﬀer you... Choice and versatility for the best results at the best price:

• Labels • Catalogues • Brochures • Outdoor Labels • Barcode Labels • Blank Labels

• Menus • Letterheads • Label Rolls • Signs • Binding

• Take Away Menus • Business Cards • Bumper Stickers • Tax Invoice Books • Docket Books • Stationery Labels

We are able to help you with all of your printing needs. We offer 5 different print methods in house

DIGITAL | OFFSET | FLEXOGRAPHIC | SCREENPRINTING | THERMAL This enables us to give you what you require at the best price.

GRAPHIC DESIGN Our graphic design team can help you create the image you need to capture the attention of those you would like to serve. CONTACT US

P 03 9738 2022 F 03 9738 2021 E sales@power2print.com.au 7/9 Jersey Road, Bayswater Vic 3153 | PO Box 2082, Bayswater Vic 3153

1300 LABELS | 1300 522 357 www.power2print.com.au

Labels, Printin g & Desig n Water dissolvable

FOOD IDENTIFICATION LABELS Our new food handling labels are ideal for food preparation services. They are permanent until they are wet and start to dissolve as soon as they touch water. Our food identification label

After only 5 seconds in water...

Our two standard size labels are 32 x 26mm and 60 x 26mm, available in blank or printed. Other sizes and/or custom print available on request.

Features of these labels include:

• identification eg. specialised meals - nut free, wheat free, halal, • •

kosher, vegan etc. dissolvable in water - washes off in a normal washing process no sticky residue non toxic biodegradable

•

EITHER PRINTED OR BLANK CONTENTS TIME + DATE

32 x 26mm

NAME

60 x 26mm printed (actual

size)

blank (act

ual size)

Professional Services

Glimmer of hope for coast restaurants

old Coast restaurants have been hit very hard in the past few months, we’ve seen many local favorites close their doors; some blame the Global Financial Crisis while others believe that the popularity of Masterchef has inspired people to cook at home more often. Whatever the reason, it seems for the many restaurants doing it tough and that there may be no end in sight. However, Broadbeach Restaurateur Andrew McElhone who owns the multi award winning venues; Yellowﬁn Seafood Restaurant, 1 two 3 Mediterranean Dining & Lounge Bar, and Sage Restaurant has found that through Bartercard he has been able to offset some of his cash expenses and get more customers through the door. He stated “It is always good to have a busy looking restaurant; customers and potential customers always deem this to indicate quality and value. So Bartercard is perfect for both slower and semi busy times; with bums on seats passerbys make a mental note that they must dine there then and there or at a later time.” Mr. McElhone continued “To counter this [the quiet months this year] I have picked up the volume of my Bartercard sales and spent a little more time on ensuring I get lots of good business expenses on Bartercard. This extra effort has seen my sales return to normal in a short time and I have spent my Barter dollars just as quickly as I have received them, so Bartercard has been a massive help during these quieter months. “ Mr. McElhone has been a Bartercard member for about 6 years and in his experience he has used his Bartercard to offset both business and personal expenses “probably 90% of my spend is on business expenses and 10% on personal. He boasts having great holidays, and many personal lifestyle improvements thanks to his extra barter business as well as business expenses like painting, pest control, upholstery cleaning, graphic design and printing, photography, equipment hire, staff entertainment, framing, he has even been able to buy over $1 million of wine to supply his restaurants. He believes in his time as a Bartercard Member he has saved approximately $900,000 in cash. Using Bartercard to his advantage as well as utilizing the internet and social media to promote his businesses has seemingly helped Mr. McElhone cope in this trying time. 72

Australian Hospitality Directory 2012 - Preview Edition

The Sage Restaurant has won the 2010 National I Love Food Award for Favourite Family Restaurant while 1two3 Mediterranean has won Australia’s Favourite ‘Flavours of the World’. Sage and Yellowfin Seafood Restaurants are open at 12pm daily while 1two3 Mediterranean is open daily from 7am. For more information on each restaurant find them on the web or Facebook or download the 1two3 Mediterranean iPhone application. For more information on how Bartercard can benefit your business, please contact Bartercard today on 1300 BARTER (1300 227 837) or visit www.bartercard.com.au. About Bartercard Bartercard was founded in 1991 on the Gold Coast, Queensland, and has grown to become

the world’s largest barter exchange, with over 40 offices around Australia. Bartercard assists approximately 20,000 businesses in Australia (55,000 around the world) to barter their goods and services – without the challenge of a direct swap. Although the concept of barter is thousands of years old, bartering through Bartercard is an innovative way of combining modern technology, a network of businesses and direct and indirect marketing channels to increase a business’ customer base, sales and profit, and improve cash flow.

www.hospitalitydirectory.com.au

Professional Services

AGE 2012: Moves to week days, with a new look

he industry’s must see event in 2012 the Australasian Gaming Expo, moves to weekdays next year with a new look. The event is being held on Tuesday 21 to Thursday 23, August 2012 at the Sydney Convention & Exhibition Centre and the new look reflects the recognition that the Australasian Gaming Expo is Australia’s best showcase of gaming and hospitality innovation. The who’s who of the hospitality industry will again be marking their diaries, knowing that the 2012 AGE is not to be missed. In 2011 over 5000 industry members flocked to Darling Harbour to view the enormous display of gaming technology, hospitality products and associated services. More than 170 exhibitors used the show as a platform to launch new products, directly sell to their target audience, create leads and network with industry peers. The GTA member organisations will once again be the flagship exhibitors at the event with all member manufacturers expected to launch new products. Ainsworth Game Technology, Aristocrat Technologies, Aruze

Australian Australian Hospitality Hospitality Directory Directory 2012 2012 -- Preview Preview Edition Edition

Gaming Australia, Bally Australia, IGT (Australia), Konami Australia, ShufﬂeMaster Australasia and WMS Gaming Australia will have a combined display of over 850 new gaming machines across their 8 exhibition stands as well as a host of new poker machine software and gaming systems. Hospitality suppliers of all shapes and sizes will also attend to exhibit in force, be it uniforms, security, vending, promotions or HR and banking services; the very best of Australasia will be on show and ready to do business with the Managers of the Nation’s Clubs, Hotels and Casinos. The CEO of the Gaming Technologies Association, Ross Ferrar commented on the upcoming event: “The 23rd AGE will once again be the benchmark in exhibitions for the Australian gaming and hospitality industry. AGE will continue to be the destination for the launch of product innovations and provide exhibition attendees with a ﬁrst-hand view of the products and services that will carry our industry into the future. The Gaming Technologies Association looks forward to

welcoming the hospitality industry’s key players to the Asia Paciﬁc region’s most inﬂuential and exciting exhibition.” Registration: Enquiries about registration for AGE 2012 can be made at 1300 724 030 Exhibition: You can get in early to exhibit at the 2012 Australasian Gaming Expo - for information on displaying your products and services at the industry’s largest and most respected show contact Rayner Sales & Marketing on 02 9360 6177.

www.hospitalitydirectory.com.au

The taste of success? Your customers â&#x20AC;&#x2DC;tasteâ&#x20AC;&#x2122; your business identity before they experience your food and service. Will they be left with a bad taste in their mouths, or worse still skip past you and onto your competitors? At Kwik Kopy, we know that you want to wow and delight your customers. Whether itâ&#x20AC;&#x2122;s your brand, menus, signage or website we can help you ensure that your customers will want to come back time and time again. At Kwik Kopy we have an extensive, Australia-wide network and more than 25 years experience in providing quality design and print solutions. Talk to us today, youâ&#x20AC;&#x2122;ll soon see we are on the same page. Visit kwikkopy.com.au or call 1800 084 267.

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Transport Pages 76-85

Transport

Hyundai’s iLoad delivers another award

yundai’s award winning and highly acclaimed iLoad van range continues to impress having received the 2010 carsales.com.au ‘People’s Choice Award’ in the Light Commercial Van category. Launched in early 2008, the iLoad range has connected with buyers by offering an outstanding combination of practicality, reliability, and versatility. Coupled with low cost of ownership, a 4-star ANCAP safety rating and a ﬁve-year / 130,000 km warranty, iLoad is simply hard to beat. iLoad’s cavernous cargo space can take loads of up to two pallets with ease in the 4.3 cubic metre capacity, while offering seating for either three or six passengers. The powerful 2.5-litre CRDi turbo-diesel or 2.4-litre CVVT petrol engines provide excellent fuel economy. Clever design features include standard twin sliding doors to reduce reach for easy load and unload, and a large lift tailgate provides a sheltered workspace. Twin- swing (barn) doors are available as a factory option, while a handy technician step, courier wooden ﬂoor insert and a comprehensive range of roof rack (including a full technician kit) plus lifestyle accessories are available as Genuine Hyundai Accessories to further meet individual needs.

Australian Hospitality Directory 2012 - Preview Edition

“It’s fantastic that iLoad receivess acclaim from the public – including ng light commercial vehicle operators. rs. Ultimately they are the ones making ng the hard decisions in a crowded and competitive marketplace,” said id Oliver Mann, Marketing Director Hyundai Motor Company Australia. a. “The awards were the only popuular poll where buyers determined the winners themselves. Hyundai is a brand that’s on the move Down wn Under Und nd de err and carsales.com.au is pleased to welcome o wel lco lc om me it into the People’s Choice winner’s circle ’s cir rcle e for the first time,” said Carsales.com com Ltd Ltd Chief Executive Officer Greg Roebuck. uck. “Via its win in the 2010 carsales.com.au au People’s Choice Awards, it’s clear the iLoad has captured the purchasing power of many trades and small businesses people. In a segment that rewards reliability and value for money, that’s a big vote of confidence from the Australian vehicle buying public.” The People’s Choice Awards (PCA), based on new car customer enquiries, are an important measure of the strength of automotive brands and their individual models in the new car marketplace. The carsales network operates a national

network of online sites, including carsales. com.au and CarPoint.com.au. Consumers using any of these sites for new car enquiry were able to vote for their favourite vehicles across 15 categories, the cars with the highest number of genuine sales enquiries in each category top the list. Votes for the People’s Choice Awards were collected from the Carsales Network websites between 1 November, 2009 and 31 October, 2010. For further information please visit: www.hyundai.com.au www.hospitalitydirectory.com.au

Awards 2010

Transport

Volkswagen Commercial Vehicles delivering quality, every time

n an industry where quality is everything, you wouldn’t trust your business with anything less than the best commercial vehicles around. Unmatched in performance, efficiency and reliability, Volkswagen Commercial Vehicles have all your business needs covered. Australia’s leading compact van, the Volkswagen Caddy Van has a host of new features, transmissions, and engines. The new Volkswagen TSI160 achieves fuel consumption figures from 6.8L to 7.0L/100km and coupled with five speed transmissions, deliver an economical 63kW and 160Nm of torque. The next engine up is the new TDI250 offered with a 5-speed manual or 7-speed DSG transmission and achieves fuel efficiencies of 5.7 to 5.8L/100km. Brilliant drive characteristics means the Caddy Van handles more like a car than a van, perfect for navigating through busy city traffic or tight laneways and side streets. And for small-businesses you can’t compromise on safety, which is why you’ll be impressed by the array of safety equipment, extraordinary cargo space in the rear and versatility! Choosing the Volkswagen

Australian Hospitality Directory 2012 - Preview Edition

Caddy Van for your business means better performance, more fuel efﬁciency and a lighter carbon footprint. And for extra space, the extended wheelbase of the Volkswagen Caddy Maxi Van boasts a signiﬁcantly boosted payload of up to 850kg for businesses that need that extra space. The Caddy Maxi Van also offers new engines with a choice of a TSI175 5-speed manual transmission that delivers an amazing 77kW of power and a healthy 175Nm of torque, and leading turbo diesel variants including the new TDI250 (with 5-speed manual or 7-speed DSG transmission) or the amazing TDI320 engine offered with a 6-speed DSG as standard. The Volkswagen Transporter, introduced over 60 years ago, has won multiple international awards and still rates as one of the most popular commercial vehicles in the world. And just like the businesses that make up the Australian hospitality sector, the Transporter comes in all shapes and sizes. Because your business is unique, the choice of a short or long wheelbase means you have the ability to carry different sizes

and quantities of stock. There are different roof sizes, a choice of exciting engines and transmissions, load areas ranging from 5.8 to 9.3 cubic metres and it’s available as a dual cab chassis. And it’s equally important that customers and potential customers can identify you, so they offer a huge choice of accessories and colour schemes to tailor your Transporter. A demanding industry requires high quality passenger safety and comfort. With seats that properly support your back, clear and clever instrumentation and an ergonomically shaped steering wheel, you’ll enjoy a responsive, smooth driving experience. As for safety equipment, features like driver and passenger airbags as standard, ESP, ABS, EBD & Brake Assist come as standard. With important cargo on board, you can’t afford to slip and slide on uneven or wet roads… enter 4MOTION – Volkswagen’s clever all-wheel drive system that provides your Caddy or Transporter with extra grip and makes Transporter and Caddy vehicles the ﬁrst choice for hospitality businesses everywhere. www.hospitalitydirectory.com.au

www.volkswagen-commercial.com.au

&DWHULQJ WR DOO \RXU EXVLQHVV QHHGV Volkswagen Transporter and Volkswagen Caddy 速 Van feature just the right ingredients to make your mouth water. Brilliant German engineering. Award-winning safety. TDI efficiency. Amazing versatility. Transporter & Caddy Van deliver new standards in economy and operating efficiency. If safety, features and value are important for you, then these two vans should be on top of your shopping list. See your nearest Volkswagen Commercial Vehicle Dealer or call 1800 VW VANS (1800 898 267).

The product name Caddy 速 is a registered trademark of Caddie S.A. and is used by Volkswagen Commercial Vehicles courtesy of Caddie S.A.

Transport

The Citroën Berlingo redeﬁnes efﬁcient transport and low running costs

ew vehicles have had such a significant impact as the Citroën Berlingo.It has changed the face of the light commercial vehicle market place everywhere it’s been sold, especially when it comes to carrying capacity and fuel efficiency. With a meagre 5.8 litres per 100km, it’s one of the most cost effective vehicles on the market. Given that, arguably, Citroën invented the whole idea of the box van, it’s no surprise that the original Berlingo revolutionised light commercial van design. Since then it has become one of the most copied vans across the world. Today, there are more than three million Citroën Berlingo vans around the world, working hard and delivering the goods economically and safely, while presenting a stylish image for the businesses that it represents. With a bonnet and conventional driving position that is obviously car derived, it allows the driver to sit high, while the van section blends into the overall shape. This creates a vehicle that is as functional as it is homogeneous. In addition to its revolutionary design, it is also packed with useful features created specifically for the van driver who spends all day on the road. There’s plenty of storage space, the seats are comfortable, and it’s easy to get into and out of frequently. The Berlingo range consists of two body lengths and two engines … a 1.6-litre 16 valve petrol and a 1.6-litre Turbo Diesel, both providing 66 kW of power. The standard body has a payload of 850kg and a load volume of 3.3 cubic metres, while the long body version has a payload of 750kg and a load volume of 3.7 cubic metres. Two ISO pallets can be carried in either version. Inside there is a plethora of storage spaces, from a huge locker between the seats to the cunning driver’s side glove box behind the instruments. There’s even a large roof-mounted tray. In all, there’s a remarkable 61 litres of storage space in the cab area alone. As standard, the Berlingo has glazed twinhinged rear doors that are an asymmetric design with 60/40 split where both open out to 82

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‘The Citroën Berlingo is a true professional at your service’ almost 180 degrees, which makes it perfect for backing up to loading bays. Considerable effort has been made to provide the driver with a proper office on wheels, with a passenger seat that can be folded down to give a flat writing surface. The Berlingo can also be fitted with the optional Extenso® seat configuration that

provides a third passenger seat and a desk function, as the central seat folds flat. All controls, including the dashboard mounted gear lever, are within easy reach. It incorporates an airbag as standard, and the steering wheel is adjustable for height and reach. As one of the most successful light commercial vehicles of all time, the Citroën Berlingo is a true professional at your service, ensuring at all times that the driver is safe and has an efficient work environment, whilst also delivering low running costs and efficient transport solutions, whatever your needs. Visit www.citroen.com.au for further details.

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citroen.com.au

S TA N D

LESS CASH, MORE CARRY ECONOM

With a frugal diesel engine delivering fuel consumption of 5.8 litres per 100 kilometres, the Citroën Berlingo stretches your fuel budget further. It offers one of the best load spaces in its class with an 850kg payload and a load volume of more than three cubic metres, accommodating two Euro pallets with ease. The cargo space is easily accessed via 60/40 split rear barn doors that open to almost 180 degrees and a side sliding door for efficient loading and unloading, whatever your cargo. The Citroën Berlingo, helping you move more for less. 1.6L DIESEL 5-SPEED MANUAL

DRIVER’S AIRBAG, ABS WITH EBD AND EBA

CHOICE OF STANDARD OR LONG BODY

POWER STEERING, CRUISE CONTROL AND SPEED LIMITER

60/40 SPLIT TWIN-GLAZED REAR BARN DOORS

CD PLAYER AND AUDIO CONTROLS ON STEERING COLUMN

^Combined city/highway driving for Citroën Berlingo 1.6 Diesel Engine as per Australian Standard ADR 81/01.

FREE CALL 1800 804 747 OR VISIT CITROEN.COM.AU

BWMCIT5963_AHD

Transport

Fiat Ducato is vehicle number four million

he Sevel (Società Europea Veicoli Leggeri) factory in Italy, a joint venture between Fiat and PSA-Citroen, has built its four millionth vehicle, a Fiat Ducato Maxi equipped with a 3.0 Multijet Power engine and MTA Automatic transmission. Fitted out with ESP, Cruise Control, bi-link rear suspension system, rear doors opening 270° and radio with CD player, the vehicle was purchased by a German customer who will take delivery during the upcoming IAA Motor Show in Hannover, Germany, scheduled for 23-30 September. Sevel is the largest European factory producing medium-large vans, while the Ducato X250 family is the top seller of its segment in Europe with more than 30% of the market. Speciﬁcally, Fiat Ducato recorded 53,500 registrations during the ﬁrst six months this year, taking its European

Australian Hospitality Directory 2012 - Preview Edition

share to 19.2%, up from 15.1% in 2006. This sales performance is outstanding, and has been reached by a model able to capitalise and reinterpret almost three decades

‘It is viewed by the market as an innovative, efﬁcient, reliable vehicle that is an ideal work companion’ of experience. It is viewed by the market as an innovative, efﬁcient, reliable vehicle that is an ideal work companion. With an

extraordinary load capacity, thanks to a load capacity of up tp 15 cubic metres and up to 2,000kg payload, the Fiat Ducato sits at the top of its category. This is also due to its distinctive look, practicality, comfort and performance at the highest levels, advanced safety and respect for the environment. The full global Ducato range includes vehicles for transporting goods, vehicles for transporting passengers and conversion bases and versions as well as special lowered and lightened chassis designed for camper and motorhome manufacturers. The Ducato’s eco-friendly engines stand out above all for their brilliant acceleration and pick-up provided by the high torque levels (up to 400 Nm) in addition to outstanding reliability and driving pleasure. The Ducato is also designed to guarantee the driver the very best in terms of safety, comfort and on-board experience.

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let us do the heavy lifting for you.

DUCATO Medium wheelbase van

DUCATO Cab chassis

SCUDO

Fiat Scudo and Ducato vans all lift heavyweight loads – Ducato an awesome 2 tonnes, Scudo a mighty 1.2 tonnes. They also offer class leading safety, economic efﬁciency, ease of loading and car-like drivability. All underpinned by a 3-year/200,000km warranty and industry best roadside assist program. Driveaway the Scudo for just $32,990 or the Ducato for $39,990 and the only thing that you won’t lift is a heavy price.

For more information visit www.ﬁatcv.com.au or your nearest dealer.

* Recommended driveaway price including ALL dealer delivery and statutory charges. Prices exclude optional metallic paint (and optional 3 seats). Whilst stocks last. Prices may vary from dealer to dealer. Contact your local dealer.

Products & Services Directory EDUCATION & MANAGEMENT

EQUIPMENT & SUPPLIES

Frying Equipment Glassware

Pages 88-91

Pages 91-99

Apprenticeships

Aprons

Books

Bakery Equipment

Guest Supplies & Services Hand Dryers Hire & Rental Equipment

Cash Registers Courses & Training Docket Books

Bar Equipment & Supplies Ice Making Equipment Bathroom Fixtures & Supplies Kitchenware Blenders Kitchen Fitout & Supplies Butchers Equipment Knives & Accessories

Hospitality Management Systems Cake Decorating Equipment Hotel Rating System Hotel & Management Consultants Internet Products & Services

Laundry Equipment Candles Mixers Carpet Cleaning Napkins Catering & Kitchen Equipment Oil & Water Filtration Systems &

Management Consultants

Chemical Supplies

Management POS

Cleaning & Equipment

Management Systems & Supplies

Clothing

Online Training

Commercial Kitchens & Products

Point of Sale & Cash Handling

Commercial & Domestic Cleaning

Stationery & OfďŹ ce Supplies

Cooking Utensils

Services Ovens & Cooktops Packaging Paper Towel Dispensers & Supplies

Technology

Pizza Ovens & Equipment Protective Clothing Crockery Refrigeration / Chillers Equipment Cutlery

ENTERTAINMENT

Scales Detergents & Detergent Dispensers Service & Repairs Dishwashing Equipment & Supplies Shoe Shine Machines

Page 91 Disinfectants

Slicing Machines

Background Music Dispensers

Tabletop

Entertainment Systems Display Cabinets & Counters

Thermometers

Gaming Products & Services Disposable Products

Towelling

Music Licensing Electrical Appliances

Uniforms

Music Systems Equipment Repairs

Washing/Drying Machines & Supplies

Television & Pay TV Event/Marquee Hire Filter Oil Equipment Footwear 86

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www.hospitalitydirectory.com.au

FOOD & BEVERAGES

Sauces

Environmental Management

Seafood

Finance

Snack Foods

Food Safety & Hygiene

Soft Drinks/Mixers

Food Shop Design

Spices

HACCP

Tea

Heating

Tobacco Products

Hygiene Services

Wine Importers/Merchants

Hot Water Systems

Winery

Insurance

Pages 99-106 Alcohol / liquor Asian Food Baked Goods Baking Ingredients Beverages & Beverage Systems Bulk Catering Cakes & Cake Mixes

FURNITURE, BEDDING & LIGHTING

Cheese Coffee & Coffee Machines

Interior Design & Fit Out Management Software Marketing & Advertising

Condiments

Pages 106-107

Confectionery

Bar Furniture

Dairy Products

Bedroom Furniture/Mattresses

Delicatessen Products

Beds

Dessert Products

Floor Matting

Dressings, Marinades, Sauces & Stocks

Furniture

Eggs

Furniture Indoor

Food Service

Furniture Outdoor

Frozen Foods

Lighting

Gelato/Icecream

Linen Supply

Halal Products

OfďŹ ce & Recption Furniture

Media Menu & Wine List Covers Payroll Pest Control Poster & Trade Show Display Phone Systems Printing Recruitment Services Signs & Signage Superannuation Taxation Recording Juices Kosher Products

PROFESSIONAL SERVICES

Trade & Associations

Meat

TRANSPORT

Pages 107-110

Oils & Fats Advertising Organic Produce

Page 110

Bartering Pasta & Pasta Sauces

Light Commercial Design & Promotion

Pastry Products Employment Services Rice Energy www.hospitalitydirectory.com.au

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PRODUCTS & SERVICES DIRECTORY

Apprenticeships

EDUCATION & MANAGEMENT

Lead the charge Become a tourism or hospitality trainer and share in Australiaâ&#x20AC;&#x2122;s ever-expanding $80bn tourist industry. Trainers enjoy ďŹ&#x201A;exible hours, plentiful employment opportunities and great job satisfaction. Call Marc Lawson on 0434 167 674 to discuss your training career.

MORE THAN YOU

IMAGINE

WORKFORCE PLANNING

WORKPLACE AND ONLINE TRAINING INDUSTRY QUALIFICATIONS CUSTOMISED TRAINING VOCATIONAL TRAINING ACCESS FUNDING FAST-TRACK OPTIONS

Enquiries: 131 601 tafensw.edu.au

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TAFE NSW 131 601 TAFE NSW coordinates training and employer services for leading organisations. Our Client Relationship Management team will work with you to maximise your training dollar. Businesses located in multiple locations will beneďŹ t from TAFE NSWâ&#x20AC;&#x2122;s experienced network of ten institutes. Contact us today to discuss your speciďŹ c training needs. www.tafensw.edu.au/employers â&#x2013; See our advert on page 88 TAFE NSW - Sydney Institute 1300 360 601 One of the largest and most innovative education and training providers in Australia. We help more than 70,000 students achieve their education, learning and work skills goals through 800 rewarding and exciting nationally recoginsed courses and training programs offered across seven Sydney Institute TAFE colleges, in the workplace, online and via distance learning. www.sit.nsw.edu.au â&#x2013; See our advert on page 6 Wise Guy Training 1300 771 192 Training Programs & Solution Specialists. www.wiseguytraining.com.au â&#x2013; See our advert on page 11

Goodson Imports 1300 921 132 Australian Importers and Distributors for all Citizen, Bixolon/Samsung POS, SAM4S, Opticon and Honeywell POS Products. www.goodson.com.au â&#x2013; See our advert on page 26-27 Ordermate POS 1300 667 067 Point Of Sale specializing in cafes, restaurants, bars, pubs and QSR venues. www.ordermate.com.au â&#x2013; See our advert on page 90 Redcat Pty Ltd 1300 473 3228 RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business. www.redcat.com.au â&#x2013; See our advert on page 90 Synergy Computer 1300 137 231 Technology Point-of-Sales solutions for hospitality and retail customers. www.synergypos.com.au â&#x2013; See our advert on page 90 Courses & Training Accredited Online Training 1300 726 634 AOT provides 100% online hospitality certiďŹ cates from $30. www.aot.edu.au â&#x2013; See our advert on page 10 Aspin Group 1300 374 771 Aspin Training is a innovative national training organization offering a variety of accredited programs from certiďŹ cate III to Diploma level. Aspin offers a unique delivery model offering ďŹ&#x201A;exible cutting edge eLearning with face to face and web based virtual mentoring, coaching and workshops. Programs cover Leadership, Management, Customer Contact, Business Administration and training and assessment. www.aspintraining.com.au â&#x2013; See our advert on page 11

Books Books For Cooks (03) 8415 1415 Specialist culinary and hospitality bookshop with over 300,000 titles in stock. www.booksforcooks.com.au â&#x2013; See our advert on page 88 Cash Registers

$BMM ] XXX XJGJ[POF DPN BV

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Diners Club Australia 1300 360 060 Put your business on the map for loyal, repeat customers who actively seek Merchants accepting their Diners Club Card. Open your door to high net worth customers, free POS and access to 24 hour Merchant support. www.dinersclub.com.au/merchant â&#x2013; See our advert on page OBC

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PRODUCTS & SERVICES DIRECTORY

Chisholm Institute (03) 9212 5011 Training and Consultancy. www.chisholm.edu.au ■ See our advert on page 8-9 Brisbane North Institute of TAFE 131 248 • Short Bar and Gaming - 2.5 days per week for 6 weeks • Responsible Service of Alcohol - 1 day • Responsible Gambling Services - 1 day • Responsible Management of a Licensed Venue - 2 days. www.bn.tafe.qld.gov.au ■ See our advert on page 88

Hotel Rating System Hotel Evaluations (02) 8216 0910 Praise ® Hotel Accommodation Rating System. Australia’s only full service Hotel Accommodation Rating System that incorporates customer service and staff performance. www.praiserating.com.au ■ See our advert on page 89 Hotel & Management Consultants

Management Consultants Aspin Group 1300 374 771 Aspin Training is a innovative national training organization offering a variety of accredited programs from certiﬁcate III to Diploma level. Aspin’s offers a unique delivery model offering ﬂexible cutting edge eLearning with face to face and web based virtual mentoring, coaching and workshops. Programs cover Leadership, Management, Customer Contact, Business Administration and training and assessment. www.aspintraining.com.au ■ See our advert on page 11

Wise Guy Training 1300 771 192 Training Programs & Solution Specialists. www.wiseguytraining.com.au ■ See our advert on page 11 Docket Books

Hospitality Management Systems Goodson Imports 1300 921 132 Australian Importers and Distributors for all Citizen, Bixolon/Samsung POS, SAM4S, Opticon and Honeywell POS Products. www.goodson.com.au ■ See our advert on page 26-27 Ordermate POS 1300 667 067 Point Of Sale specializing in cafes, restaurants, bars, pubs and QSR venues. www.ordermate.com.au ■ See our advert on page 90

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WiFi Zone Pty Ltd 1300 881 862 Wifizone is Australia’s premier provider of Wireless Internet Hotspot solutions. The Wifizone product will enhance your star rating and occupancy rates whilst at the same time providing a new revenue stream. Your Wireless Internet Hotspot includes low setup fees; fast installation; no on-site management technical support line and free promotion. www.wifizone.com.au ■ See our advert on page 88 Ytelco Pty Ltd 1300 853 472 Full service telecommunications provider with a focus on the hospitality industry. You work hard to provide your customers with the best possible service, as do we. We work your hours and are available for appointments 24/7. Tailored communications packages include fixed wire/mobile telephony, business Internet, VOIP and inbound call services. www.ytel.com.au ■ See our advert on page 75

TAFE NSW - Sydney Institute 1300 360 601 One of the largest and most innovative education and training providers in Australia. We help more than 70,000 students achieve their education, learning and work skills goals through 800 rewarding and exciting nationally recoginsed courses and training programs offered across seven Sydney Institute TAFE colleges, in the workplace, online and via distance learning. www.sit.nsw.edu.au ■ See our advert on page 6

Power2Print 1300 522 357 Power2print offers a full range of printing & design services to help you promote your business. We also offer food identiﬁcation labels which dissolve completely during the washing process. www.power2print.com.au ■ See our advert on page 70-71

Hotel Evaluations (02) 8216 0910 Praise ® Hotel Accommodation Rating System. Australia’s only full service Hotel Accommodation Rating System that incorporates customer service and staff performance. www.praiserating.com.au ■ See our advert on page 89

Internet Products & Services Management POS Aspin Group 1300 374 771 Aspin Training is a innovative national training organization offering a variety of accredited programs from certiﬁcate III to Diploma level. Aspin’s offers a unique delivery model offering ﬂexible cutting edge eLearning with face to face and web based virtual mentoring, coaching and workshops. Programs cover Leadership, Management, Customer Contact, Business Administration and training and assessment. www.aspintraining.com.au ■ See our advert on page 11 Books For Cooks (03) 8415 1415 Specialist culinary and hospitality bookshop with over 300,000 titles in stock. www.booksforcooks.com ■ See our advert on page 88

Redcat Pty Ltd 1300 473 3228 RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business. www.redcat.com.au ■ See our advert on page 90 Management Systems & Supplies Aspin Group 1300 374 771 Aspin Training is a innovative national training organization offering a variety of accredited programs from certiﬁcate III to Diploma level. Aspin’s offers a unique delivery model offering ﬂexible cutting edge eLearning with face to face and web based virtual mentoring, coaching and workshops. Programs cover Leadership, Management, Customer Contact, Business Administration and training and assessment. www.aspintraining.com.au ■ See our advert on page 11 Australian Hospitality Directory 2012 - Preview Edition

PRODUCTS & SERVICES DIRECTORY

Synergy Computer (02) 9635 5750 Technology Point-of-Sales solutions for hospitality and retail customers. www.synergycomputer.com.au ■ See our advert on page 90 Online Training Accredited Online Training 1300 726 634 AOT provides 100% online hospitality certiﬁcates from $30. www.aot.edu.au ■ See our advert on page 10

The POS Hardware Solution Specialist. We import, stock, service and support the largest range of POS hardware across Australia and New Zealand.

.VVKZVU 0TWVY[Z 7[` 3[K Contact 1300 921 132 www.goodson.com.au ahd.sales@goodson.com.au

Caffe Coffee 1300 874 443 Barista’s Choice Speciality Roasters for Discerning Cafes. www.caffecoffee.com.au www.baristas-choice.com.au ■ See our advert on page 60 Chisholm Institute (03) 9212 5011 Training and Consultancy. www.chisholm.edu.au ■ See our advert on page 8-9 TAFE NSW - Sydney Institute 1300 360 601 One of the largest and most innovative education and training providers in Australia. We help more than 70,000 students achieve their education, learning and work skills goals through 800 rewarding and exciting nationally recoginsed courses and training programs offered across seven Sydney Institute TAFE colleges, in the workplace, online and via distance learning. www.sit.nsw.edu.au ■ See our advert on page 6

Better control, higher profits. RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business.

POS Systems | Paging | Beverage Monitoring CCTV | Time & Attendance | Digital Signage T 1300 789 366 E sales@vectron.com.au W www.vectron.com.au

Wise Guy Training 1300 771 192 Training Programs & Solution Specialists. www.wiseguytraining.com.au ■ See our advert on page 11 Point of Sale & Cash Handling

Stationery & Ofﬁce Supplies

RedCat Point of Sale Solutions Barmetrix (02) 9743 0439 Barmetrix is a world leader in stock control and consulting services to the hotel, bar, restaurant and club industry. The Barmetrix liquor management reporting is widely recognised as the most accurate and comprehensive available in the market today - electronically measuring everything down to the mL. www.barmetrix.com Diners Club Australia 1300 360 060 Put your business on the map for loyal, repeat customers who actively seek Merchants accepting their Diners Club Card. Open your door to high net worth customers, free POS and access to 24 hour Merchant support. www.dinersclub.com.au/merchant ■ See our advert on page OBC

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1300 4 REDCAT www.redcat.com.au info@redcat.com.au

Menu Company 1800 22 33 12 Stylish Menu Covers & Wine Lists. www.menucompany.com.au ■ See our advert on page 109 Technology Synergy Computer (02) 9635 5750 Technology Point-of-Sales solutions for hospitality and retail customers. www.synergycomputer.com.au ■ See our advert on page 90 Vectron Systems Pty Ltd 1300 789 366 POS supplier of choice to some of the best known restaurants, cafes, bars and hotels, Vectron is a single source for all your hospitality POS and Cash Register needs. With over 1500 installations to our name, we have one of the widest product offering in the industry. www.vectron.com.au ■ See our advert on page 90 www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Ytelco Pty Ltd 1300 853 472 Full service telecommunications provider with a focus on the hospitality industry. You work hard to provide your customers with the best possible service, as do we. We work your hours and are available for appointments 24/7. Tailored communications packages include ﬁxed wire/mobile telephony, business Internet, VOIP and inbound call services. www.ytel.com.au ■ See our advert on page 75

ENTERTAINMENT

Music Licensing PPCA - Phonographic (02) 8569 1100 Performance Company of Australia We work together with our licensors, being thousands of Australian recording artists and hundreds of labels both major and independent. While enabling businesses to thrive by playing a repertoire of quality music, we also safeguard the rights of thousands of Australian recording artists and labels, ensuring that they receive a fair return for their music. www.ppca.com.au ■ See our advert on page 14 Music Systems APRA / AMCOS Your music licensing needs. www.apra-amcos.com.au ■ See our advert on page 12

1300 852 388

Television & Pay TV APRA / AMCOS Your music licensing needs. www.apra-amcos.com.au ■ See our advert on page xx

1300 852 388

EQUIPMENT & SUPPLIES Background Music APRA / AMCOS Your music licensing needs. www.apra-amcos.com.au ■ See our advert on page 12

1300 852 388

PPCA - Phonographic (02) 8569 1100 Performance Company of Australia We work together with our licensors, being thousands of Australian recording artists and hundreds of labels both major and independent. While enabling businesses to thrive by playing a repertoire of quality music, we also safeguard the rights of thousands of Australian recording artists and labels, ensuring that they receive a fair return for their music. www.ppca.com.au ■ See our advert on page 14 Entertainment Systems APRA / AMCOS Your music licensing needs. www.apra-amcos.com.au ■ See our advert on page 12

1300 852 388

Gaming Products & Services Gaming Technology 1300 724 030 Association (GTA) - Australasian Gaming Expo The Australasian Gaming Expo includes the region’s largest gaming equipment Trade Exhibition. www.austgamingexpo.com ■ See our advert on page 15, 74 www.hospitalitydirectory.com.au

Future Products Group (FPG) 1800 041 649 Food Display, Retail Solutions. Helping you sell more. www.fpgworld.com ■ See our advert on page 34 Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne. www.goldenjoyvic.com ■ See our advert on page 32 Mitcham Trading 1800 000 996 Mitcham Trading maunfactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range of covers from insulated thermal covers to standard machine washable fabric covers - all custom-made to ﬁt your existing trolleys or equipment. www.mitchamtrading.com.au ■ See our advert on page 34 Moffat Australia (02) 8833 4111 Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, foodservice, bakery, healthcare and ice cream industries. Also available is Moffat’s dedicated rental product - Caterent “It’s smarter business”. www.moffat.com.au ■ See our advert on page 39 Perfect Fry Company 1800 265 771 Food equipment solutions; providers of quality specialist equipment for cooking and displaying food without the need for kitchens and infrastructure, offer food all hours and not just kitchen hours. www.perfectfry.com.au ■ See our advert on page 96

Aprons Fraser & Hughes Pty Ltd (02) 9360 4760 Hospitality Uniforms, Professional Knives, Footwear and Aprons. www.cooksshop.com.au ■ See our advert on page 18-19 Bakery Equipment Brita Water Filter Systems 1300 557 762 Water Filtration specialists for the foodservice industry. www.brita.com.au ■ See our advert on page 56

Robot Coupe Australia (02) 9478 0300 Pty Ltd Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efﬁcient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more proﬁt. www.robotcoupe.com.au ■ See our advert on page 30-31 The General Mat Company For all your matting needs. www.matting.com.au ■ See our advert on page 106

1800 625 388

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PRODUCTS & SERVICES DIRECTORY

Bar Equipment & Supplies

Butchers Equipment

Allplastics Engineering P/L 02 9417 6111 Australia’s widest range of Architectural plastic materials and associated services. www.allplastics.com.au ■ See our advert on page 99

Australian Matting Co. 1800 888 598 (AMCO) All your greaseproof & hygiene matting www.amco.net.au ■ See our advert on page 106

Quirks Australia 1800 804 627 Sales of new & refurbished commercial refrigeration & catering equipment; short / longterm rentals & servicing. www.quirksaustralia.com.au ■ See our advert on page 35

Brice Australia (03) 9888 7125 A world of equipment solutions. www.briceaust.com.au ■ See our advert on page 36

The General Mat Company For all your matting needs. www.matting.com.au ■ See our advert on page 106

1800 625 388

VGM International Pty Ltd 1800 650 601 Suppliers of professional quality knives and kitchenware. www.vgmimports.com.au ■ See our advert on page 97 Cake Decorating Equipment

Carpet Cleaning Sparkling Kleen Pty Ltd 0432 074 463 Sparkling Kleen Pty Ltd. is founded on the principles of performance and integrity. We provide our clients with a comprehensive cleaning service which is tailor made to meet their needs. We use Eco-friendly chemicals to ensure that no damage is done to your property as well as looking out for the environment. www.sparklingkleen.com.au Catering & Kitchen Equipment Ace Filters Australasia 1300 555 204 ACE Filters offers food-grade frying oil ﬁlter products. www.aceﬁlters.com.au ■ See our advert on page 33

Bathroom Fixtures & Supplies Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne. www.goldenjoyvic.com ■ See our advert on page 32 Candles

Install wet facilities anywhere

Candles Recharge 1800 052 948 Candles Recharge provides the most affordable, reliable, elegant & professional, ﬂickering LED rechargeable tea light candles solution to having costly, messy candles and parafﬁn oil candles in your business. We have specialised in candles for over 3 years and are happy to give you help on our products. www.candlesrecharge.com.au

Phone 1300 554 779 www.saniﬂo.com.au

Blenders Robot Coupe Australia (02) 9478 0300 Pty Ltd Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efﬁcient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more proﬁt. www.robotcoupe.com.au ■ See our advert on page 30-31

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Smart Candle Australia (07) 3891 9095 Smart Candle® provides a safe, highly cost effective, versatile and realistic alternative to real wax or naked ﬂame lighting, without substituting candlelit ambience. www.smartcandle.com.au

Advanced Commercial 0416 150 325 Kitchens We are a 100% Australian family owned business for over 20 years. We specialise in the sales and manufacturing of commercial catering and refrigeration equipment for these sectors - retail & wholesale (1-5 stars), restaurants, cafes, clubs, architects, builders and direct to public. www.adcomkit.com.au Belair 1300 108 600 Belair is an Australian owned appliance wholesaler based in Eagle Farm QLD. We supply ovens stoves cooktops, rangehoods & water ﬁlters for your accomodation business and make sure your guests feel like they are at home. Courcing niche products is out specialty. Contact us to ﬁnd what you are looking for. www.belairliving.com.au ■ See our advert on page 97 Birko Heaters Australia 1300 724 955 Pty Ltd Birko is a wholly Australian owned enterprise with a proud history of quality and performance in design, manufacture and supply of food and drink heating appliances ad equipment for domestic, commercial and industrial markets. www.birkoheaters.com ■ See our advert on page 22-23

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PRODUCTS & SERVICES DIRECTORY

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PH 1300 25 24 22 www.cater-fix.com.au

The General Mat Company For all your matting needs. www.matting.com.au ■ See our advert on page 106

Unox Australia (03) 9876 0803 Simplicity contributes Quality and Competitiveness to your cooking processes. UNOX Australia carries this practice throughout our business. We will go a “lot further” than our competitors. We realise that promises and guarantees are not enough; certainty and conviction should be applied. From your ﬁrst phone contact, and on through to the extensive on-site training we provide, we plan to be there with you. www.unoxaustralia.com.au ■ See our advert on page 37

1800 625 388

Worldwide CDM 0412 928 207 Commercial kitchen equipment. Repairs sales - spares. www.worldwidecdm.com.au ■ See our advert on page 95 Chemical Supplies

$POUSBDUPS MJDFODF OVNCFS $

Cookers Bulk Oil System 1300 882 299 If you use 3-4 tins or more per week, Cookers Bulk Oil System means bulk savings for you! www.cookers.com.au ■ See our advert on page 52-53 Future Products Group (FPG) 1800 041 649 Food Display, Retail Solutions. Helping you sell more. www.fpgworld.com ■ See our advert on page 34 Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne. www.goldenjoyvic.com ■ See our advert on page 32 HIT Equipment Australia 1300 85 69 70 Pty Ltd HIT Equipment provides the best most reliable and efﬁcient kitchen and catering equipment, specialising in cutlery we help you save money by saving time. www.hit-equipment.com.au ■ See our advert on page 36

www.hospitalitydirectory.com.au

Perfect Fry Company 1800 265 771 Food equipment solutions; providers of quality specialist equipment for cooking and displaying food without the need for kitchens and infrastructure, offer food all hours and not just kitchen hours. www.perfectfry.com.au ■ See our advert on page 96 Quirks Australia 1800 804 627 Sales of new & refurbished commercial refrigeration & catering equipment; short / longterm rentals & servicing. www.quirksaustralia.com.au ■ See our advert on page 35 Robot Coupe Australia (02) 9478 0300 Pty Ltd Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efﬁcient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more proﬁt. www.robotcoupe.com.au ■ See our advert on page 30-31

A cleaner, healthier future. As JohnsonDiversey, you expected us to deliver the best, most effective portfolio of cleaning products. You relied on our world-class innovation and service to make cleaning and sanitation more efficient. You valued partnering with us to address the most challenging needs. You looked to our leadership in making a cleaner, healthier future for the world. Now, we’re simplifying our name under one powerful brand—Diversey—to better reflect our world leadership in the commercial cleaning and hygiene business. As Diversey, you can continue to expect us to deliver the very best products, services and partnership. And you can count on us to do even more to deliver real, sustainable value. We’re Diversey, and we’re leading the world toward a cleaner, healthier future. www.Diversey.com

Stoddart Manufacturing 1300 79 19 54 Providing quality Food Service Equipment to Australia since 1959. www.stoddart.com.au ■ See our advert on page 38

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PRODUCTS & SERVICES DIRECTORY

Clothing Fraser & Hughes Pty Ltd (02) 9360 4760 Hospitality Uniforms, Professional Knives, Footwear and Aprons. www.cooksshop.com.au ■ See our advert on page 18-19 True Blue Chemicals 1800 635 746 At True Blue Chemicals we provide our customers with a full service offering of cleaning and hygiene product solutions, dispensing, site audits, safety compliance and training programs. We have qualiﬁed chemists developing formulations that are effective, innovative and environmentally responsible. our products are of the highest quality and concentration, providing greater value and reduced cost-in-use. www.truebluechemicals.com.au Cleaning & Equipment CFM Australia Pty Ltd 1300 236 236 (AIV Food) The Cordless Filter Machine ﬁlters cooking oil, cleans deep fryers and ensures safe handling of hot oil. The speed of cleaning, improvement in oil & food quality and safe handling of hot oil makes it vastly superior to any competitors. It was developed because none of the existing methors for dealing with oil were acceptable. www.cfmaustralia.com.au ■ See our advert on page 95

Commercial Kitchens & Products Birko Heaters Australia 1300 724 955 Pty Ltd Birko is a wholly Australian owned enterprise with a proud history of quality and performance in design, manufacture and supply of food and drink heating appliances ad equipment for domestic, commercial and industrial markets. www.birkoheaters.com ■ See our advert on page 22-23 Food Equipment (02) 9772 9999 Distributors Pty Ltd FED has been serving the hospitality Industry for more than 45 years and is one of the Biggest Distributors of Hospitality equipment Australia Wide. With a large exclusive selection of commercial catering equipment and refrigeration at competitive prices, FED is proud to say we won’t be beaten on price. www.foodequipment.com.au ■ See our advert on page 24-25 Commercial & Domestic Cleaning

Diversey Australia Pty P: 1800 647 779 Limited F: 1800 626 322 Cleaning & Hygiene Solutions. www.diversey.com ■ See our advert on page 93

Australian Matting Co. 1800 888 598 (AMCO) All your greaseproof & hygiene matting. www.amco.net.au ■ See our advert on page 106

Green Hospitality Solutions 1300 650 395 HACCP-based temperature and hygiene solutions www.greenhospitalitysolutions.com.au ■ See our advert on page 108

HIT Equipment Australia 1300 85 69 70 Pty Ltd HIT Equipment provides the best most reliable and efﬁcient kitchen and catering equipment, specialising in cutlery we help you save money by saving time. www.hit-equipment.com.au ■ See our advert on page 36 True Blue Chemicals 1800 635 746 At True Blue Chemicals we provide our customers with a full service offering of cleaning and hygiene product solutions, dispensing, site audits, safety compliance and training programs. We have qualiﬁed chemists developing formulations that are effective, innovative and environmentally responsible. our products are of the highest quality and concentration, providing greater value and reduced cost-in-use. www.truebluechemicals.com.au ■ See our advert on page 94

Australian Hospitality Directory 2012 - Preview Edition

Sparkling Kleen Pty Ltd 0432 074 463 Sparkling Kleen Pty Ltd. is founded on the principles of performance and integrity. We provide our clients with a comprehensive cleaning service which is tailor made to meet their needs. We use Eco-friendly chemicals to ensure that no damage is done to your property as well as looking out for the environment. www.sparklingkleen.com.au ■ See our advert on page 94

Cooking Utensils VGM International Pty Ltd 1800 650 601 Suppliers of professional quality knives and kitchenware. www.vgmimports.com.au ■ See our advert on page 97 Crockery Maxwell & Williams (03) 9318 0466 Designer Hotelware Maxwell & Williams is an Australian homewares brand built on strength, quality, value and range. This tradition continues with the Designer Hotelware collection, aimed speciﬁcally at the Business to Business customer, including hotels, bars, restaurants and other food and beverage service clientele. www.hag.com.au ■ See our advert on page 4 Cutlery BioPak 1300 246 725 BioPak has been supplying carbon neutral, sustainable, plant based food packaging solutions and take away single use food service disposables since 2006. We offer the most comprehensive range of products at the best prices guaranteed. Compostable coffee cups, lids, cutlery, cold cups, plates, bowls, clamshells, lunchboxes and more. We offer free instore promotional material, same day delivery to major metropolitan areas and subsidized freight across Australia. www.biopak.com.au ■ See our advert on page 98 Maxwell & Williams (03) 9318 0466 Designer Hotelware Maxwell & Williams is an Australian homewares brand built on strength, quality, value and range. This tradition continues with the Designer Hotelware collection, aimed speciﬁcally at the Business to Business customer, including hotels, bars, restaurants and other food and beverage service clientele www.hag.com.au ■ See our advert on page 4 VGM International Pty Ltd 1800 650 601 Suppliers of professional quality knives and kitchenware. www.vgmimports.com.au ■ See our advert on page 97 Detergents & Detergent Dispensers Diversey Australia Pty P: 1800 647 779 Limited F: 1800 626 322 Cleaning & Hygiene Solutions. www.diversey.com ■ See our advert on page 93

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Dishwashing Equipment & Supplies Stoddart Manufacturing 1300 79 1954 Providing quality Food Service Equipment to Australia since 1959. www.stoddart.com.au ■ See our advert on page 38 Disinfectants Diversey Australia Pty P: 1800 647 779 Limited F: 1800 626 322 Cleaning & Hygiene Solutions. www.diversey.com ■ See our advert on page 93

Disposable Products BioPak 1300 246 725 BioPak has been supplying carbon neutral, sustainable, plant based food packaging solutions and take away single use food service disposables since 2006. We offer the most comprehensive range of products at the best prices guaranteed. Compostable coffee cups, lids, cutlery, cold cups, plates, bowls, clamshells, lunchboxes and more. We offer free instore promotional material, same day delivery to major metropolitan areas and subsidized freight across Australia. www.biopak.com.au ■ See our advert on page 98

Dispensers Diversey Australia Pty P: 1800 647 779 Limited F: 1800 626 322 Cleaning & Hygiene Solutions. www.diversey.com ■ See our advert on page 93 Display Cabinets & Counters Food Equipment (02) 9772 9999 Distributors Pty Ltd FED has been serving the hospitality Industry for more than 45 years and is one of the Biggest Distributors of Hospitality equipment Australia Wide. With a large exclusive selection of commercial catering equipment and refrigeration at competitive prices, FED is proud to say we won’t be beaten on price. www.foodequipment.com.au ■ See our advert on page 24-25

Equipment Repairs

Worldwide CDM 0412 928 207 Worldwide CDM is a family run business with over 20 years of experience and success in providing high quality service to the commercial kitchen industry. We specialise in repairs and service for a range of commercial equipment including dishwashers, bain marie, toasters, fryers, sandwich presses and much more. With a wealth of experience, we can also offer advice and sales of new equipment and spare parts for your business. www.worldwidecdm.com.au Event/Marquee Hire

Detpak 1300 363 380 Detpak, Australia’s leading supplier of specialty packaging solutions offers a range of paper and board products for all your packaging needs. An Australian owned company with a national distribution network means wherever you are, Detpak has you covered. Product Categories include Hot Cups, Cold Cups, Wraps, Bags, Fast Food, Window Patisserie and Cupcake Ranges, as well as environmentally friendly ranges Rebbit™ and Endura. As well as offering a stock range, Detpak can custom print your products to an extremely high standard to help your brand stand out from the crowd. www.detpak.com

Accredited Online Training 1300 726 634 AOT provides 100% online hospitality certificates from $30. www.aot.edu.au ■ See our advert on page 10 Filter Oil Equipment Ace Filters Australasia 1300 555 204 ACE Filters offers food-grade frying oil filter products. www.acefilters.com.au ■ See our advert on page 33

Electrical Appliances

Future Products Group (FPG) 1800 041 649 FPG is the internationally recognised leader in providing food display solutions across 25 countries. We have the in-house capability to provide everything from a single food display cabinet to a complete store development package. www.fpgword.com ■ See our advert on page 34 Stoddart Manufacturing 1300 79 1954 Providing quality Food Service Equipment to Australia since 1959. www.stoddart.com.au ■ See our advert on page 38

RENT NOW Cordless Oil Filtration Cleans Fryers in 5 Minutes Handle Hot Oil Without Spillages The Cordless Filter Machine (CFM) filters cooking oil, cleans deep fryers and ensures safe handling of hot oil. The speed of cleaning, improvement in oil & food quality and safe handling of hot oil makes it vastly superior to any competitors.

Interested in becoming a distributor? Franchises available Australia-wide. Contact us on the details below for information about a free machine trial. CFM Australia Pty Ltd www.cfmaustralia.com.au rentals@cfmaustralia.com.au

www.hospitalitydirectory.com.au

Peter Bell 1300 236 236

Australian Hospitality Directory 2012 - Preview Edition

PRODUCTS & SERVICES DIRECTORY

Moffat Australia (02) 8833 4111 Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, foodservice, bakery, healthcare and ice cream industries. Also available is Moffat’s dedicated rental product - Caterent “It’s smarter business”. www.moffat.com.au ■ See our advert on page 39 Oilstream 13 27 02 Oilstream can arrange for the delivery and collection of high quality Crisco cooking oils. Oilstream provides expert usage advice, storage units for freah and waste oil and delivery and collection of fresh and used cooking oils. www.oilstream.com.au ■ See our advert on page 16

Frying Equipment Ace Filters Australasia 1300 555 204 ACE Filters offers food-grade frying oil filter products. www.acefilters.com.au ■ See our advert on page 33 CFM Australia Pty Ltd 1300 236 236 (AIV Food) The Cordless Filter Machine filters cooking oil, cleans deep fryers and ensures safe handling of hot oil. The speed of cleaning, improvement in oil & food quality and safe handling of hot oil makes it vastly superior to any competitors. It was developed because non of the existing methors for dealing with oil were acceptable. www.cfmaustralia.com.au ■ See our advert on page 95 Cookers Bulk Oil System 1300 882 299 If you use 3-4 tins or more per week, Cookers Bulk Oil System means bulk savings for you! www.cookers.com.au ■ See our advert on page 52-53

Australian Hospitality Directory 2012 - Preview Edition

Hire & Rental Equipment Ace Filters Australasia 1300 555 204 ACE Filters offers food-grade frying oil ﬁlter products. www.aceﬁlters.com.au ■ See our advert on page 33 Ice Making Equipment

Kitchenware Perfect Fry Company 1800 265 771 Food equipment solutions; providers of quality specialist equipment for cooking and displaying food without the need for kitchens and infrastructure, offer food all hours and not just kitchen hours. www.perfectfry.com.au Stoddart Manufacturing 1300 79 1954 Providing quality Food Service Equipment to Australia since 1959. www.stoddart.com.au ■ See our advert on page 38 Glassware Maxwell & Williams (03) 9318 0466 Designer Hotelware Maxwell & Williams is an Australian homewares brand built on strength, quality, value and range. This tradition continues with the Designer Hotelware collection, aimed speciﬁcally at the Business to Business customer, including hotels, bars, restaurants and other food and beverage service clientele www.hag.com.au ■ See our advert on page 4 Guest Supplies & Services Tomitim Hospitality Supplies 1300 747 172 Bed & Table Linen, Sheets, Towels, Blankets, Bedspreads, Quilts, Soaps. www.tomitim.com.au ■ See our advert on page 107

Oz Washroom 1300 652 715 For all your washroom needs: Hand Dryers, Soap Dispensers, Paper Towels & More. www.ozwashroom.com ■ See our advert on page 92

Master Frost Icemakers (02) 4774 8447 Masterfrost ice makers are the only company that offers 3 years warranty on parts and labour, and 25 years on the compressor. Our machines are easy to take apart no tools needed. www.masterfrost.com.au

Footwear Fraser & Hughes Pty Ltd (02) 9360 4760 Hospitality Uniforms, Professional Knives, Footwear and Aprons. www.cooksshop.com.au ■ See our advert on page 18-19

Hand Dryers

Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne. www.goldenjoyvic.com ■ See our advert on page 32 VGM International Pty Ltd 1800 650 601 Suppliers of professional quality knives and kitchenware. www.vgmimports.com.au ■ See our advert on page 97 Kitchen Fitout & Supplies Moffat Australia (02) 8833 4111 Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, foodservice, bakery, healthcare and ice cream industries. Also available is Moffat’s dedicated rental product - Caterent “It’s smarter business”. www.moffat.com.au ■ See our advert on page 39 Saniflo Australia 1300 554 779 With Saniflo’s grey wastewater and macerating pumps new wet area are possible anywhere - remote from or below existing sewer lines. Market leaders for more than 50 years, Saniflo delivers simple and effective solutions. www.saniflo.com.au ■ See our advert on page 28-29 www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Knives & Accessories

Laundry Equipment

MADE IN N THE E US SA

The ultimate edge for professional chefs

Mitcham Trading 1800 000 996 Mitcham Trading maunfactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range covers from insulated thermal covers to standard machine washable fabric covers - all custom-made to fit your existing trolleys or equipment. www.mitchamtrading.com.au ■ See our advert on page 34 Mixers Robot Coupe Australia (02) 9478 0300 Pty Ltd Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efficient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more profit. www.robotcoupe.com.au ■ See our advert on page 30-31

Oilstream 13 27 02 Oilstream can arrange for the delivery and collection of high quality Crisco cooking oils. Oilstream provides expert usage advice, storage units for freah and waste oil and delivery and collection of fresh and used cooking oils. www.oilstream.com.au ■ See our advert on page 16 Vatman 1300 VATMAN (1300 828 626) Complete Fryer Management. www.vatman.com.au ■ See our advert on page 20-21 Ovens & Cooktops

Napkins Elag Pochetta (02) 9894 9511 An exciting new tabletop solution, ELAG Pochetta is a premium paper pouch with a napkin included. This represents the new wave in front of house service saving you time, money and hygienic presentation. www.elagaustralia.com ■ See our advert on page 99 Oil & Water Filtration Systems & Services Ace Filters Australasia 1300 555 204 ACE Filters offers food-grade frying oil filter products. www.acefilters.com.au ■ See our advert on page 33 CFM Australia Pty Ltd 1300 236 236 (AIV Food) The Cordless Filter Machine filters cooking oil, cleans deep fryers and ensures safe handling of hot oil. The speed of cleaning, improvement in oil & food quality and safe handling of hot oil makes it vastly superior to any competitors. It was developed because non of the existing methors for dealing with oil were acceptable. www.cfmaustralia.com.au ■ See our advert on page 95

sofgrip

AUSTRALIAN IMPORT AGENTS: INTERNATIONAL

VGM INTERNATIONAL PHONE:

02 9997 3420 02 9997 1795 www.dexter1818.com sales@vgmimports.com.au

FAX:

www.hospitalitydirectory.com.au

Cookers Bulk Oil System 1300 882 299 If you use 3-4 tins or more per week, Cookers Bulk Oil System means bulk savings for you! www.cookers.com.au ■ See our advert on page 52-53 Culligan Australia Pty Ltd 1300 655 295 Filtration Solutions for Foodservice applications. www.culliganwater.com.au ■ See our advert on page 40-41

Birko Heaters Australia 1300 724 955 Pty Ltd Birko is a wholly Australian owned enterprise with a proud history of quality and performance in design, manufacture and supply of food and drink heating appliances ad equipment for domestic, commercial and industrial markets. www.birkoheaters.com ■ See our advert on page 22-23 Brita Water Filter Systems 1300 557 762 Water Filtration specialists for the foodservice industry. www.brita.com.au ■ See our advert on page 56 Moffat Australia (02) 8833 4111 Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, foodservice, bakery, healthcare and ice cream industries. Also available is Moffat’s dedicated rental product - Caterent “It’s smarter business”. www.moffat.com.au ■ See our advert on page 39 Stoddart Manufacturing 1300 79 1954 Providing quality Food Service Equipment to Australia since 1959. www.stoddart.com.au ■ See our advert on page 38

Australian Hospitality Directory 2012 - Preview Edition

PRODUCTS & SERVICES DIRECTORY

Paper Towel Dispensers & Supplies

Oz Washroom 1300 652 715 For all your washroom needs: Hand Dryers, Soap Dispensers, Paper Towels & More. www.ozwashroom.com ■ See our advert on page 92

Quirks Australia 1800 804 627 Sales of new & refurbished commercial refrigeration & catering equipment; short / longterm rentals & servicing. www.quirksaustralia.com.au ■ See our advert on page 35 Scales

Pizza Ovens & Equipment Food Equipment (02) 9772 9999 Distributors Pty Ltd FED has been serving the hospitality Industry for more than 45 years and is one of the Biggest Distributors of Hospitality equipment Australia Wide. With a large exclusive selection of commercial catering equipment and refrigeration at competitive prices, FED is proud to say we won’t be beaten on price. www.foodequipment.com.au ■ See our advert on page 24-25

Brice Australia (03) 9888 7124 A world of equipment solutions. www.briceaust.com.au ■ See our advert on page 36 Goodson Imports 1300 921 132 Australian Importers and Distributors for all Citizen, Bixolon/Samsung POS, SAM4S, Opticon and Honeywell POS Products. www.goodson.com.au ■ See our advert on page 26-27 Service & Repairs

Foodservice Packaging made from plants

Call 1300 - 246 725 or visit www.BioPak.com.au Campbells Wholesale 1300 720 752 Distribution Australia’s leading distributor in fast moving consumer goods www.campbells.com.au ■ See our advert on page IFC-1 Detpak Food and beverage packaging. www.detpak.com ■ See our advert on page 95

1300 363 380

Fraser & Hughes Pty Ltd (02) 9360 4760 Hospitality Uniforms, Professional Knives, Footwear and Aprons. www.cooksshop.com.au ■ See our advert on page 18-19 Refrigeration / Chillers Equipment Advanced Commercial 0416 150 325 Kitchens We are a 100% Australian family owned business for over 20 years. We specialise in the sales and manufacturing of commercial catering and refrigeration equipment for these sectors - retail & wholesale (1-5 stars), restaurants, cafes, clubs, architects, builders and direct to public. www.adcomkit.com.au ■ See our advert on page 92 Food Equipment (02) 9772 9999 Distributors Pty Ltd FED has been serving the hospitality Industry for more than 45 years and is one of the Biggest Distributors of Hospitality equipment Australia Wide. With a large exclusive selection of commercial catering equipment and refrigeration at competitive prices, FED is proud to say we won’t be beaten on price. www.foodequipment.com.au ■ See our advert on page 24-25 Future Products Group (FPG) 1800 041 649 Food Display, Retail Solutions. Helping you sell more. www.fpgworld.com ■ See our advert on page 34

Australian Hospitality Directory 2012 - Preview Edition

Cater Fix Pty Ltd 1300 25 24 22 Cater Fix’s business is based on service & repairs on gas & eletrical commercial equipment. Also able to sell & install a large range of new equipment. We carry a large range of spare parts enabling us to do first time fixes to get you up & working ASAP. www.cater-fix.com.au ■ See our advert on page 93 Culligan Australia Pty Ltd 1300 655 295 Filtration Solutions for Foodservice applications. www.culliganwater.com.au ■ See our advert on page 40-41 Shoe Shine Machines

Automatic Shoe Shine 1300 628 104 (FMGG Industry Solutions) Shine your shoes in less than 10 seconds. Using our unique German system, you’ll get instant visible shine in a few seconds with your shoes on and without the mess associated with a manual system. Best of all, it’s quick, fast, easy, convenient and costs less than 4 cents per shine. www.shoe-shine.com.au Slicing Machines Birko Heaters Australia 1300 724 955 Pty Ltd Birko is a wholly Australian owned enterprise with a proud history of quality and performance in design, manufacture and supply of food and drink heating appliances ad equipment for domestic, commercial and industrial markets. www.birkoheaters.com ■ See our advert on page 22-23

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Brice Australia (03) 9888 7124 A world of equipment solutions. www.briceaust.com.au ■ See our advert on page 36 Robot Coupe Australia (02) 9478 0300 Pty Ltd Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efﬁcient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more proﬁt. www.robotcoupe.com.au ■ See our advert on page 30-31 Tabletop

Maxwell & Williams (03) 9318 0466 Designer Hotelware Maxwell & Williams is an Australian homewares brand built on strength, quality, value and range. This tradition continues with the Designer Hotelware collection, aimed speciﬁcally at the Business to Business customer, including hotels, bars, restaurants and other food and beverage service clientele www.hag.com.au ■ See our advert on page 4 Smart Candle Australia (07) 3891 9095 Smart Candle® provides a safe, highly cost effective, versatile and realistic alternative to real wax or naked ﬂame lighting, without substituting candlelit ambience. www.smartcandle.com.au ■ See our advert on page 92

FOOD & BEVERAGES Alcohol / liquor Accredited Online Training 1300 726 634 AOT provides 100% online hospitality certiﬁcates from $30. www.aot.edu.au ■ See our advert on page 10 Harbottle on Premise (02) 9741 3000 Australia’s largest on-premise liquor provider. Combining industry expertise and dedicated staff to service your outlet. Harbottle has great pricing, promotions and an annual rewards programme. www.harbottleonpremise.com.au ■ See our advert on page 63

Thermometers Asian Food

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Towelling Tomitim Hospitality Supplies 1300 747 172 Bed & Table Linen, Sheets, Towels, Blankets, Bedspreads, Quilts, Soaps. www.tomitim.com.au ■ See our advert on page 107

With over 150 15 lines Asiaaan products, prod d cts off Asian we’re sure to satisfy with every bite!

4FSWF 5SBZ

Ph: (02) 9417 6111

Uniforms

For more information please visit our website: www.allplastics.com.au email: sales@allplastics.com.au

Dim S Rolls • • Spring • Noodles

Candles Recharge 1800 052 948 Affordable, quality and ﬂickering LED rechargable tea light candles. www.candlesrecharge.com.au ■ See our advert on page 92

ELAG

Pochetta

Elag Pochetta (02) 9894 9511 An exciting new tabletop solution, ELAG Pochetta is a premium paper pouch with a napkin included. This represents the new wave in front of house service saving you time, money and hygienic presentation. www.elagaustralia.com

www.hospitalitydirectory.com.au

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CUSTOM ARCYLIC PRODUCTS FOR THE HOSPITALITY INDUSTRY

Green Hospitality Solutions 1300 650 395 HACCP-based temperature and hygiene solutions. www.greenhospitalitysolutions.com.au ■ See our advert on page 108

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enquiries@hakka.com.au

www.hakka.com.au

Proudly Australian & Family Owned

18 Millennium Court Silverwater NSW 2128

Kikkoman Australia Pty Ltd (02) 9923 2533 Kikkoman has the world’s ﬁnest Naturally brewed Soy Sauce and related products. www.kikkoman.com.au ■ See our advert on page 101

(02) 9360 4760

7KH &RRNV 6KRS www.cooksshop.com.au

Washing/Drying Machines & Supplies HIT Equipment Australia 1300 85 69 70 Pty Ltd HIT Equipment provides the best most reliable and efﬁcient kitchen and catering equipment, specialising in cutlery we help you save money by saving time. www.hit-equipment.com.au ■ See our advert on page 36

Makmur Enterprises (03) 9429 5966 Pty Ltd (Emperor) Our famous brands: Emperor, Ho Mai and Golden Wok are synonymous with quality and authenticity. The Emperor brand offers an extensive range of authentic Asian ﬁnger food products, developed from authentic Asian recipes, they are available in bulk pack sizes which are ideal for the foodservice industry. www.emperorfoods.com.au ■ See our advert on page 60

Australian Hospitality Directory 2012 - Preview Edition

PRODUCTS & SERVICES DIRECTORY

Baked Goods

Bakers Maison (02) 8707 7777 Made according to traditional French Recipes, our breads do not contain any added fats or sugars. Premium products such as baguettes, batards, croissants and danishes are available Australia wide. www.bakersmaison.com.au â&#x2013; See our advert on page xx Fonterra Foodservices 1300 738 484 Fonterra is the leading exporter of dairy products supplying to households and restaurants all around the world every single day. www.fonterrafoodservices.com.au â&#x2013; See our advert on page 44-45 Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne. www.goldenjoyvic.com â&#x2013; See our advert on page 32

Bonfood (03) 9495 8200 Bonfood imports and distributes Italian food and beverages. www.bonfood.com.au â&#x2013; See our advert on page 105 Brita Water Filter Systems 1300 557 762 Water Filtration specialists for the foodservice industry. www.brita.com.au â&#x2013; See our advert on page 56 Caffe Coffee 1300 874 443 Baristaâ&#x20AC;&#x2122;s Choice Speciality Roasters for Discerning Cafes. www.caffecoffee.com.au www.baristas-choice.com.au â&#x2013; See our advert on page 60 Coffee Works Express (02) 9533 2693 For all your Ezpresso Equipment Solutions & Technical Service. www.coffeeworksexpress.com.au â&#x2013; See our advert on page 101 www.culliganwater.com.au

Total Food Service Filtration Solutions ÂĄ Coffee & Espresso ÂĄ Steam ÂĄ Ice ÂĄ Post-Mix ÂĄ Vending ÂĄ Warewashing ÂĄ Whole Restaurant 7 ) ( IRRGVHUYLFH#FXOOLJDQ FRP DX

Mission Foodservice 1800 641 529 Mission Foods is a manufacturer of quality Flour Tortillas, Taco Shells, Corn Chips, Pizza Bases. Pita and Lebanese Bread. Our Quality range is the product of choice for the food service specialist. www.missionfoods.com.au â&#x2013; See our advert on page 58 Baking Ingredients Farm Pride 1300 361 993 Farm Pride eggs are a key piece of any great breakfast, brunch or lunch. www.farmpride.com.au â&#x2013; See our advert on page 5 Fonterra Foodservices 1300 738 484 Fonterra is the leading exporter of dairy products supplying to households and restaurants all around the world every single day. www.fonterrafoodservices.com â&#x2013; See our advert on page 44-45 Beverages & Beverage Systems Barmetrix (02) 9743 0439 Stock control solutions for the hospitality industry. www.barmetrix.com â&#x2013; See our advert on page 90

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Dilmah Australia (03) 9910 4110 Dilmah is an ethical, family tea company, founded on integrity and a passion for quality in tea. It is also a part of a philosophy that goes beyond commerce in seeing business as a matter of human service. Dilmah is the worldâ&#x20AC;&#x2122;s ďŹ rst truly Ethical Tea: earnings from Dilmah remain in Sri Lanka and are shared with tea plantation workers and the community. www.dilmah.com.au â&#x2013; See our advert on page 59 Genovese Coffee 03 9383 3300 Roasters and blenders of ďŹ ne coffee since 1970. Exclusive Australian Agents for Wega Espresso Machines. www.genovese.com.au â&#x2013; See our advert on page 101 Nestle Professional 1800 20 30 50 Our business is helping grow yours. Call us to contact one of our representatives or visit our website. www.nestleprofessional.com â&#x2013; See our advert on page 57

Parmalat Australia (03) 9215 6111 Milk and Dairy products. www.parmalat.com.au â&#x2013; See our advert on page 46-47 Quirks Australia 1800 804 627 Sales of new & refurbished commercial refrigeration & catering equipment; short / longterm rentals & servicing. www.quirksaustralia.com.au â&#x2013; See our advert on page 35 Bulk Catering HJ Heinz Company 1800 037 058 Australia Limited Heinz takes great pride in our reputation for providing quality, nutritious food and beverages to the foodservice & hospitality trade with instantly recognisable brands. www.heinz.com.au â&#x2013; See our advert on page 61 Sanitarium Australia 1800 673 392 Sanitarium - trusted Australian producer of Healthy Foods. Providing your requirements for Cereals, Peanut Butters, and Non Dairy Beverages. 100% Australian owned and operated for over 100 years. www.sanitarium.com.au â&#x2013; See our advert on page 54-55 Cakes & Cake Mixes Bakers Maison (02) 8707 7777 Made according to traditional French Recipes, our breads do not contain any added fats or sugars. Premium products such as baguettes, batards, croissants and danishes are available Australia wide. www.bakersmaison.com.au â&#x2013; See our advert on page 100 Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne. www.goldenjoyvic.com â&#x2013; See our advert on page 32 Cheese DiRossi Foods Pty Ltd (03) 9587 2999 DiRossi Foods is a fully quality accredited one-stop supplier and manufacturer of a comprehensive range of locally produced cheese products catering to a diverse customer base. www.dirossifoods.com.au â&#x2013; See our advert on page 56 Fonterra Foodservices 1300 738 484 Fonterra is the leading exporter of dairy products supplying to households and restaurants all around the world every single day. www.fonterrafoodservices.com â&#x2013; See our advert on page 44-45 www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Coffee & Coffee Machines

Brita Water Filter Systems 1300 557 762 Water Filtration specialists for the foodservice industry. www.brita.com.au ■ See our advert on page 56

Condiments

Caffe Coffee 1300 874 443 Barista’s Choice Speciality Roasters for Discerning Cafes. www.caffecoffee.com.au www.baristas-choice.com.au ■ See our advert on page 60

Coffee Machine Express 1300 795 282 Importers and suppliers of super automatic coffee machines for restaurants, catering and hospitality. Full range of equipment and coffee supplies. Sydney | Melbourne | Brisbane. www.coffeemachine.com.au Detpak Food and beverage packaging. www.detpak.com ■ See our advert on page 95

1300 363 380

Genovese Coffee 03 9383 3300 Roasters and blenders of ﬁne coffee since 1970. Exclusive Australian Agents for Wega Espresso Machines. Sydney: 02 9211 2211 Cairns & FNQ: 07 4041 4122 Brisbane, WA, SA & Tasmania: 1300 760 750 www.genovese.com.au Nestle Professional 1800 20 30 50 Our business is helping grow yours. Call us to contact one of our representatives or visit our website. www.nestleprofessional.com ■ See our advert on page 57

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DiRossi Foods Pty Ltd (03) 9587 2999 DiRossi Foods is a fully quality accredited one-stop supplier and manufacturer of a comprehensive range of locally produced cheese products catering to a diverse customer base. www.dirossifoods.com.au ■ See our advert on page 56 Bella Fine Foods 0407 106 392 Bella Fine Foods specialises in supplying gourmet regional produce directly from the supplier. Suppliers are Fresh Fodder dips, Orange; High Valley Fetta Mudgeee; Nimbin Valley Goats Cheese; Cuttaway Creek Raspberry Farm, Mittagong; Eat Gourmet Organic Yoghurt; Robinvale Estate oils and dressings, Tasmanian Gourmet Kitchen condiments, Bowan Island Organic Bakery. www.bellaﬁnefoods.com.au

Dairy Solutions for Australian Foodservice Professionals

Dessert Products

Fonterra Foodservices

1300 738 484 Country Cuisine (03) 5348 4141 Suppliers to the hospitality industry – ﬁnest preserves, dressing, condiments and sauces. www.countrycuisine.com.au HJ Heinz Company 1800 037 058 Australia Limited Heinz takes great pride in our reputation for providing quality, nutritious food and beverages to the foodservice & hospitality trade with instantly recognisable brands. www.heinz.com.au ■ See our advert on page 61

Murray Goulburn 1800 032 479 Co-Operative Co. Ltd World-class supplier of dairy ingredients and retail products for over 60 years. www.mgc.com.au ■ See our advert on page 50-51 National Foods 1800 004 950 Milk, fresh dairy foods, juice, soy beverages and cheese produts. www.natfoods.com.au ■ See our advert on page 42

Confectionery

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Parmalat Australia (03) 9215 6111 Milk and Dairy products. www.parmalat.com.au ■ See our advert on page 46-47

Dairy Products

Campbells Wholesale 1300 720 752 Distribution Australia’s leading distributor in fast moving consumer goods www.campbells.com.au ■ See our advert on page IFC-1

Nestle Professional 1800 20 30 50 Our business is helping grow yours. Call us to contact one of our representatives or visit our website. www.nestleprofessional.com ■ See our advert on page 57

Campbells Wholesale 1300 720 752 Distribution Australia’s leading distributor in fast moving consumer goods www.campbells.com.au ■ See our advert on page IFC-1

Bella Fine Foods 0407 106 392 Specialising in Gourmet Regional Produce direct from the supplier. www.bellaﬁnefoods.com.au ■ See our advert on page 102

OlivFresh Organic Olives (07) 3371 6221 National Award Winning certiﬁed organic table olives, tapenades, dips. Wholesale and retail suppliers. Available in retail, foodservice and bulk quantities. “Finialist in the Delicious National Produce Awards 2010. Best Natural Table Olive in Show” in the Australian Table Olive Assocaiation Competition. www.olivfresh.com.au

Dressings, Marinades, Sauces & Stocks Delicatessen Products DiRossi Foods Pty Ltd (03) 9587 2999 DiRossi Foods is a fully quality accredited one-stop supplier and manufacturer of a comprehensive range of locally produced cheese products catering to a diverse customer base. www.dirossifoods.com.au ■ See our advert on page 56

Country Cuisine (03) 5348 4141 Suppliers to the hospitality industry – ﬁnest preserves, dressing, condiments and sauces. www.countrycuisine.com.au ■ See our advert on page 102 HJ Heinz Company 1800 037 058 Australia Limited Heinz takes great pride in our reputation for providing quality, nutritious food and beverages to the foodservice & hospitality trade with instantly recognisable brands. www.heinz.com.au ■ See our advert on page 61

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PRODUCTS & SERVICES DIRECTORY

Nestle Professional 1800 20 30 50 Our business is helping grow yours. Call us to contact one of our representatives or visit our website. www.nestleprofessional.com ■ See our advert on page 57 Eggs

Farm Pride 1300 361 993 Farm Pride eggs are a key piece of any great breakfast, brunch or lunch. www.farmpride.com.au ■ See our advert on page 5 Fonterra Foodservices 1300 738 484 Fonterra is the leading exporter of dairy products supplying to households and restaurants all around the world every single day. www.fonterrafoodservices.com ■ See our advert on page 44-45 Genovese Coffee 03 9383 3300 Roasters and blenders of ﬁne coffee since 1970. Exclusive Australian Agents for Wega Espresso Machines. www.genovese.com.au ■ See our advert on page 101

Food Service Campbells Wholesale 1300 720 752 Distribution Australia’s leading distributor in fast moving consumer goods www.campbells.com.au ■ See our advert on page IFC-1 Coffee Works Express (02) 9533 2693 For all your Ezpresso Equipment Solutions & Technical Service. www.coffeeworksexpress.com.au ■ See our advert on page 101 Dilmah Australia (03) 9910 4110 Dilmah is an ethical, family tea company, founded on integrity and a passion for quality in tea. It is also a part of a philosophy that goes beyond commerce in seeing business as a matter of human service. Dilmah is the world’s ﬁrst truly Ethical Tea: earnings from Dilmah remain in Sri Lanka and are shared with tea plantation workers and the community. www.dilmah.com.au ■ See our advert on page 59 DiRossi Foods Pty Ltd (03) 9587 2999 DiRossi Foods is a fully quality accredited one-stop supplier and manufacturer of a comprehensive range of locally produced cheese products catering to a diverse customer base. www.dirossifoods.com.au ■ See our advert on page 56

www.hospitalitydirectory.com.au

Hakka Foods (02) 9352 1388 With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category. www.hakka.com.au ■ See our advert on page 99 HJ Heinz Company 1800 037 058 Australia Limited Heinz takes great pride in our reputation for providing quality, nutritious food and beverages to the foodservice & hospitality trade with instantly recognisable brands. www.heinz.com.au ■ See our advert on page 61

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Level 4/ 369 Royal Parade Parkville Victoria 3052 Freecall: 1800 032 479 www.devondale.com.au

National Foods 1800 004 950 Milk, fresh dairy foods, juice, soy beverages and cheese produts. www.natfoods.com.au ■ See our advert on page 42

Kikkoman Australia Pty Ltd (02) 9923 2533 Kikkoman has the world’s ﬁnest Naturally brewed Soy Sauce and related products. www.kikkoman.com.au ■ See our advert on page 101 Makmur Enterprises (03) 9429 5966 Pty Ltd (Emperor) Our famous brands: Emperor, Ho Mai and Golden Wok are synonymous with quality and authenticity. The Emperor brand offers an extensive range of authentic Asian ﬁnger food products, developed from authentic Asian recipes, they are available in bulk pack sizes which are ideal for the foodservice industry. www.emperorfoods.com.au ■ See our advert on page 60

Parmalat Australia (03) 9215 6111 Milk and Dairy products. www.parmalat.com.au ■ See our advert on page 46-47

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PRODUCTS & SERVICES DIRECTORY

Gelato/Icecream

Sanitarium... Creating great breakfast cereals, soymilks, spreads and healthy vegetarian foods for more than 110 years. Available at your Foodservice Distributor. For more information contact Sanitarium Away from Home Department on 02 4348 7675

Fonterra Foodservices 1300 738 484 Fonterra is the leading exporter of dairy products supplying to households and restaurants all around the world every single day. www.fonterrafoodservices.com ■ See our advert on page 44-45 Halal Products Farm Pride 1300 361 993 Farm Pride eggs are a key piece of any great breakfast, brunch or lunch. www.farmpride.com.au ■ See our advert on page 5

Frozen Foods Campbells Wholesale 1300 720 752 Distribution Australia’s leading distributor in fast moving consumer goods www.campbells.com.au ■ See our advert on page IFC-1 Hakka Foods 02 9352 1388 With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category. www.hakka.com.au ■ See our advert on page 99 Makmur Enterprises (03) 9429 5966 Pty Ltd (Emperor) Our famous brands: Emperor, Ho Mai and Golden Wok are synonymous with quality and authenticity. The Emperor brand offers an extensive range of authentic Asian finger food products, developed from authentic Asian recipes, they are available in bulk pack sizes which are ideal for the foodservice industry. www.emperorfoods.com.au ■ See our advert on page 60 Pacific West Foods Australia (02) 9630 0188 Pacific West suppliers of premium frozen seafood and pastry products. www.pacificwest.com.au ■ See our advert on page 105

Oils & Fats Mission Foodservice 1800 641 529 Mission Foods is a manufacturer of quality Flour Tortillas, Taco Shells, Corn Chips, Pizza Bases. Pita and Lebanese Bread. Our Quality range is the product of choice for the food service specialist. www.missionfoods.com.au ■ See our advert on page 58 Vatman 1300 VATMAN (1300 828 626) Complete Fryer Management. www.vatman.com.au ■ See our advert on page 20-21 Juices National Foods 1800 004 950 Milk, fresh dairy foods, juice, soy beverages and cheese produts. www.natfoods.com.au ■ See our advert on page 42

Australian Matting Co. 1800 888 598 (AMCO) All your greaseproof & hygiene matting www.amco.net.au ■ See our advert on page 106 Cookers Bulk Oil System 1300 882 299 If you use 3-4 tins or more per week, Cookers Bulk Oil System means bulk savings for you! www.cookers.com.au ■ See our advert on page 52-53 Oilstream 13 27 02 Oilstream can arrange for the delivery and collection of high quality Crisco cooking oils. Oilstream provides expert usage advice, storage units for freah and waste oil and delivery and collection of fresh and used cooking oils. www.oilstream.com.au ■ See our advert on page 16

Kosher Products Farm Pride 1300 361 993 Farm Pride eggs are a key piece of any great breakfast, brunch or lunch. www.farmpride.com.au ■ See our advert on page 5 Vatman 1300 VATMAN (1300 828 626) Complete Fryer Management. www.vatman.com.au ■ See our advert on page 20-21

Vatman 1300 VATMAN (1300 828 626) Complete Fryer Management. www.vatman.com.au ■ See our advert on page 20-21 Organic Produce OlivFresh Organic Olives (07) 3371 6221 National Awards - Organic Olive Products. www.olivfresh.com.au ■ See our advert on page 102

Meat

Parsram Food & Spices (07) 3632 7400 Parsram Foods & Spices is one of the largest distributors in Australia of Ethnic Indian foods. We represent brands as sole importers and distributors for Australian markets. www.parsram.com.au ■ See our advert on page 62

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Hakka Foods 02 9352 1388 With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category. www.hakka.com.au ■ See our advert on page 99

www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

Pasta & Pasta Sauces

Bonfood (03) 9495 8200 Bonfood imports and distributes food and beverages from Italy such as Divella pasta and tomato products, San Benedetto mineral water and soft drinks, Balconi sponge-based cake snacks plus cheeses, biscuits, olives and many more. We stand firmly by our brands, which epitomize the Mediterranean passion for quality traditional food. www.bonfood.com.au Country Cuisine (03) 5348 4141 Suppliers to the hospitality industry – finest preserves, dressing, condiments and sauces. www.countrycuisine.com.au ■ See our advert on page 102 Pastry Products Fonterra Foodservices 1300 738 484 Fonterra is the leading exporter of dairy products supplying to households and restaurants all around the world every single day. www.fonterrafoodservices.com ■ See our advert on page 44-45 Hakka Foods (02) 9352 1388 With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category. www.hakka.com.au ■ See our advert on page 99 Pacific West Foods Australia (02) 9630 0188 Pacific West suppliers of premium frozen seafood and pastry products. www.pacificwest.com.au ■ See our advert on page 105 Rice Parsram Food & Spices (07) 3632 7400 Parsram Foods & Spices is one of the largest distributors in Australia of Ethnic Indian foods. We represent brands as sole importers and distributors for Australian markets. www.parsram.com.au ■ See our advert on page 62 Sauces Parsram Food & Spices (07) 3632 7400 Parsram Foods & Spices is one of the largest distributors in Australia of Ethnic Indian foods. We represent brands as sole importers and distributors for Australian markets. www.parsram.com.au ■ See our advert on page 62

www.hospitalitydirectory.com.au

Seafood

Snack Foods Mission Foodservice 1800 641 529 Mission Foods is a manufacturer of quality Flour Tortillas, Taco Shells, Corn Chips, Pizza Bases. Pita and Lebanese Bread. Our Quality range is the product of choice for the food service specialist. www.missionfoods.com.au ■ See our advert on page 58 Soft Drinks/Mixers Harbottle on Premise (02) 9741 3000 Australia’s largest on-premise liquor provider. Combining industry expertise and dedicated staff to service your outlet. Harbottle has great pricing, promotions and an annual rewards programme. www.harbottleonpremise.com.au ■ See our advert on page 63 Spices Parsram Food & Spices (07) 3632 7400 Parsram Foods & Spices is one of the largest distributors in Australia of Ethnic Indian foods. We represent brands as sole importers and distributors for Australian markets. www.parsram.com.au ■ See our advert on page 62 Tea Caffe Coffee 1300 874 443 Barista’s Choice Speciality Roasters for Discerning Cafes. www.caffecoffee.com.au www.baristas-choice.com.au ■ See our advert on page 60 Dilmah Australia (03) 9910 4110 Dilmah is an ethical, family tea company, founded on integrity and a passion for quality in tea. It is also a part of a philosophy that goes beyond commerce in seeing business as a matter of human service. Dilmah is the world’s ﬁrst truly Ethical Tea: earnings from Dilmah remain in Sri Lanka and are shared with tea plantation workers and the community. www.dilmah.com.au ■ See our advert on page 59 Tobacco Products Harbottle on Premise (02) 9741 3000 Australia’s largest on-premise liquor provider. Combining industry expertise and dedicated staff to service your outlet. Harbottle has great pricing, promotions and an annual rewards programme. www.harbottleonpremise.com.au ■ See our advert on page 63

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PRODUCTS & SERVICES DIRECTORY

Wine Importers/Merchants

Floor Matting

Harbottle on Premise (02) 9741 3000 Australiaâ&#x20AC;&#x2122;s largest on-premise liquor provider. Combining industry expertise and dedicated staff to service your outlet. Harbottle has great pricing, promotions and an annual rewards programme. www.harbottleonpremise.com.au â&#x2013; See our advert on page 63 Winery

Furniture Indoor

FURNITURE, BEDDING & LIGHTING

Furniture Outdoor

Bar Furniture Sebel Australia 1300 664 732 Whatever your needs, Sebel has the entire range of product to help you ďŹ t your hospitality space. Specialising in stylish yet functional furniture for cafĂŠâ&#x20AC;&#x2122;s cares hotels, clubs and casinoâ&#x20AC;&#x2122;s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces. www.sebelfurniture.com â&#x2013; See our advert on page 2

Sebel Australia 1300 664 732 Whatever your needs, Sebel has the entire range of product to help you ďŹ t your hospitality space. Specialising in stylish yet functional furniture for cafĂŠâ&#x20AC;&#x2122;s cares hotels, clubs and casinoâ&#x20AC;&#x2122;s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces. www.sebelfurniture.com â&#x2013; See our advert on page 2 Bedroom Furniture/Mattresses Icon Furniture Pty Ltd (02) 9749 9795 Stardust Commercial Bedding Range by Icon - the ultimate in comfort and durability at a remarkable price. www.iconfurniture.com.au â&#x2013; See our advert on page 66

AUSTRALIAâ&#x20AC;&#x2122;S LARGEST DISTRIBUTOR OF MATTING r entrance matting r FSHPOPNJD NBUUJOH r BOUJ GBUJHVF NBUUJOH r TUBUJD IJHI WPMUBHF FDPOPNZ NPEVMBS TBGFUZ BOE OPO TMJQ NBUUJOH

1800 625 388

Beds Icon Furniture Pty Ltd (02) 9749 9795 Stardust Commercial Bedding Range by Icon - the ultimate in comfort and durability at a remarkable price. www.iconfurniture.com.au â&#x2013; See our advert on page 66

www.matting.com.au | sales@matting.com.au Unit 5, 40 George Street, Granville NSW 2142

Lighting Candles Recharge 1800 052 948 Affordable, quality and ďŹ&#x201A;ickering LED rechargable tea light candles. www.candlesrecharge.com.au â&#x2013; See our advert on page 92 Smart Candle Australia (07) 3891 9095 Smart CandleÂŽ provides a safe, highly cost effective, versatile and realistic alternative to real wax or naked ďŹ&#x201A;ame lighting, without substituting candlelit ambience. www.smartcandle.com.au â&#x2013; See our advert on page 92

Furniture Icon Furniture Pty Ltd (02) 9749 9795 Stardust Commercial Bedding Range by Icon - the ultimate in comfort and durability at a remarkable price. www.iconfurniture.com.au â&#x2013; See our advert on page 66

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PRODUCTS & SERVICES DIRECTORY

Linen Supply

Design & Promotion Australian Made Australian (03) 9686 1500 Grown Campaign The Australian Made, Australian Grown Campaign (AMAG) is a not-for-proﬁt organisation that raises awareness of genuine Australian goods carrying the green and gold Australian country of origin logo. The AMAG logo was introduced in 1986 by the Australian Government and can now be found on more than 10,000 products. www.australianmade.com.au ■ See our advert on page 65

Ofﬁce & Recption Furniture Sebel Australia 1300 664 732 Whatever your needs, Sebel has the entire range of product to help you ﬁt your hospitality space. Specialising in stylish yet functional furniture for café’s cares hotels, clubs and casino’s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces. www.sebelfurniture.com ■ See our advert on page 2

PROFESSIONAL SERVICES

Kwik Kopy 1800 084 267 Corporate Design & Print solutions for your business. www.kwikkopy.com.au ■ See our advert on page 75 Power2Print 1300 522 357 Power2print offers a full range of printing & design services to help you promoate your business. We also offer food identiﬁcation labels which dissolve completely during the washing process. www.power2print.com.au ■ See our advert on page 70-71 Employment Services

Energy

A bottle of the best is also available in bulk. With over 50 years experience you’ll not only get great service, you’ll also get it all at very competitive prices. • LP Gas supply from a 45kg bottle to a large onsite bulk storage vessel • Kwik-Gas exchange BBQ cylinders and reﬁll systems • Industrial and commercial appliances • Reliable delivery and installation

Call 132 180

Chefs for Australia kleenheat.com.au

Advertising Menu Company 1800 22 33 12 Stylish Menu Covers & Wine Lists. www.menucompany.com.au ■ See our advert on page 109 Power2Print 1300 522 357 Power2print offers a full range of printing & design services to help you promoate your business. We also offer food identiﬁcation labels which dissolve completely during the washing process. www.power2print.com.au ■ See our advert on page 70-71

x Offers you highly-trained, professional Chefs from Europe x Provide casual contract Chefs for a period of one week to six months x Give you competitive rates for each level of experience (Commis to CDP) x Organize sponsorship 457 Visa’s Contact: Phone: 07 5438 1154 Email: chefs@chefsforaustralia.com Web: ww w.chefsforaustralia.com

Environmental Management Adam’s Pest Control (03) 9645 2388 Adams Pest Control has been (08) 8297 8000 solving pest control problems for over 65 years. Our comprehensive range of services includes insect and rodent, to bird and possum controlfor industrial, commercial and domestic properties. We use only the most advanced and safest materials, to provide our clients with long term relief. Sales Contact: Noel Findley. www.adamspest.com.au ■ See our advert on page 109 Finance

Bartering Bartercard Australia 1300 BARTER Bartercard assists (1300 227 837) businesses to boost their sales, customer base and cashﬂow through the use of Barter. Turn your spare capacity into value by trading your goods and services for the things you need, when you need them. Talk to us today to discover the beneﬁts of barter today. www.bartercard.com.au ■ See our advert on page 72-73

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AML Accounting Services (07) 5593 7126 Hospitality bookkeeping 0407 874 627 and administration services. www.amlaccounts.com.au ■ See our advert on page 109 Bartercard Australia 1300 BARTER Bartercard assists (1300 227 837) businesses to boost their sales, customer base and cashﬂow through the use of Barter. Turn your spare capacity into value by trading your goods and services for the things you need, when you need them. Talk to us today to discover the beneﬁts of barter today. www.bartercard.com.au ■ See our advert on page 72-73

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PRODUCTS & SERVICES DIRECTORY

Food Shop Design

HACCP-based, Green solutions to minimize your temperature and hygiene risk Put your business on the map for loyal, repeat customers who actively seek Merchants accepting their Diners Club Card. Open your door to high net worth customers, free POS and access to 24 hour Merchant support www.dinersclub.com.au/merchant

1300 360 060 Intrust Super 132 467 Intrust Super is an award winning, Platinum rated â&#x20AC;&#x153;Best Value for Moneyâ&#x20AC;? 100% Industry Super fund that returns all proďŹ ts to members. Weâ&#x20AC;&#x2122;ve been providing super services to Ausralians for over 21 years so youâ&#x20AC;&#x2122;ll be happy to have us around. www.intrust.com.au â&#x2013; See our advert on page 68

Monika temperature monitoring systems t *NQSPWF GPPE TBGFUZ BOE RVBMJUZ t 3FQMBDF NBOVBM SFDPSET t 'VMM USBDFBCJMJUZ BOE BDDPVOUBCJMJUZ t %FUBJMFE SFQPSUJOH eWater Systems ROX Water t $IFNJDBM GSFF DMFBOJOH BOE TBOJUJ[JOH t 'PPE TBGF OP DIFNJDBM SFTJEVF t ,JMMT CBDUFSJB FYUFOET TIFMG MJGF t $POTVNBCMF DPTU DFOUT MJUSF t /PU IB[BSEPVT UP UIF FOWJSPONFOU PlasmaClean odour control t "NCJPO o LJMMT PEPVST BOE BJSCPSOF CBDUFSJB t 9USBDU o LJMMT PEPVST JO LJUDIFO IPPET

Food Safety & Hygiene Allplastics Engineering P/L 02 9417 6111 Australiaâ&#x20AC;&#x2122;s widest range of Architectural plastic materials and associated services. www.allplastics.com.au â&#x2013; See our advert on page 99 CFM Australia Pty Ltd 1300 236 236 (AIV Food) The Cordless Filter Machine ďŹ lters cooking oil, cleans deep fryers and ensures safe handling of hot oil. The speed of cleaning, improvement in oil & food quality and safe handling of hot oil makes it vastly superior to any competitors. It was developed because non of the existing methors for dealing with oil were acceptable. www.cfmaustralia.com.au â&#x2013; See our advert on page 95 Culligan Australia Pty Ltd 1300 655 295 Filtration Solutions for Foodservice applications. www.culliganwater.com.au â&#x2013; See our advert on page 40-41

1300 650395

Future Products Group (FPG) 1800 041 649 Food Display, Retail Solutions. Helping you sell more. www.fpgworld.com â&#x2013; See our advert on page 34 SaniďŹ&#x201A;o Australia 1300 554 779 With SaniďŹ&#x201A;oâ&#x20AC;&#x2122;s grey wastewater and macerating pumps new wet area are possible anywhere - remote from or below existing sewer lines. Market leaders for more than 50 years, SaniďŹ&#x201A;o delivers simple and effective solutions. www.saniďŹ&#x201A;o.com.au â&#x2013; See our advert on page 28-29 HACCP Green Hospitality Solutions 1300 650 395 HACCP-based temperature and hygiene solutions www.greenhospitalitysolutions.com.au â&#x2013; See our advert on page 108 Prime Skills Pty Ltd 1800 366 372 With ďŹ&#x201A;exible online, workplace and class room options you can empower your staff and ensure that your practices are safer than your competitors. www.primeskills.com.au â&#x2013; See our advert on page 108

greenhospitalitysolutions.com.au The Gourmet Guardian 1800 366 372 Pty Ltd While Food Safety is vitally important, donâ&#x20AC;&#x2122;t make it more complicated than it needs to be. Trust the Gourmet Guardian to make your food products safer than your competitors. www.gourmetguardian.com.au â&#x2013; See our advert on page 108 Heating Kleenheat Gas 132 180 Kleenheat Gas, for all your LPG needs. www.kleenheat.com.au â&#x2013; See our advert on page 107 Hygiene Services HIT Equipment Australia 1300 85 69 70 Pty Ltd HIT Equipment provides the best most reliable and efďŹ cient kitchen and catering equipment, specialising in cutlery we help you save money by saving time. www.hit-equipment.com.au â&#x2013; See our advert on page 36 Oz Washroom 1300 652 715 For all your washroom needs: Hand Dryers, Soap Dispensers, Paper Towels & More. www.ozwashroom.com â&#x2013; See our advert on page 92

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PRODUCTS & SERVICES DIRECTORY

Hot Water Systems Culligan Australia Pty Ltd 1300 655 295 Filtration Solutions for Foodservice applications. www.culliganwater.com.au ■ See our advert on page 40-41 Kleenheat Gas 132 180 Kleenheat Gas, for all your LPG needs. www.kleenheat.com.au ■ See our advert on page 107 Insurance Intrust Super 132 467 Intrust Super is an award winning, Platinum rated “Best Value for Money” 100% Industry Super fund that returns all profits to members. We’ve been providing super services to Ausralians for over 21 years so you’ll be happy to have us around. www.intrust.com.au ■ See our advert on page 68 Interior Design & Fit Out Allplastics Engineering P/L 02 9417 6111 Australia’s widest range of Architectural plastic materials and associated services. www.allplastics.com.au ■ See our advert on page 99 Saniflo Australia 1300 554 779 With Saniflo’s grey wastewater and macerating pumps new wet area are possible anywhere - remote from or below existing sewer lines. Market leaders for more than 50 years, Saniflo delivers simple and effective solutions. www.saniflo.com.au ■ See our advert on page 28-29 Management Software Redcat Pty Ltd 1300 473 3228 RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business. www.redcat.com.au ■ See our advert on page 90 Marketing & Advertising Australian Made Australian (03) 9686 1500 Grown Campaign The Australian Made, Australian Grown Campaign (AMAG) is a not-for-profit organisation that raises awareness of genuine Australian goods carrying the green and gold Australian country of origin logo. The AMAG logo was introduced in 1986 by the Australian Government and can now be found on more than 10,000 products. www.australianmade.com.au ■ See our advert on page 65

www.hospitalitydirectory.com.au

Bartercard Australia 1300 BARTER Bartercard assists (1300 227 837) businesses to boost their sales, customer base and cashﬂow through the use of Barter. Turn your spare capacity into value by trading your goods and services for the things you need, when you need them. Talk to us today to discover the beneﬁts of barter today. www.bartercard.com.au ■ See our advert on page 72-73 Kwik Kopy 1800 084 267 Corporate Design & Print solutions for your business. www.kwikkopy.com.au ■ See our advert on page 75

Payroll

AML Accounting Services (07) 5593 7126 Bookkeeping and admini0407 874 627 strative services specialising in the hospitality industry. We tailor an onsite/offsite package to your needs, from quarterly BAS to a full head ofﬁce service. www.amlaccounts.com.au Pest Control

Menu Company 1800 22 33 12 Stylish Menu Covers & Wine Lists. www.menucompany.com.au ■ See our advert on page 109 Media Ytelco Pty Ltd 1300 853 472 Full service telecommunications provider with a focus on the hospitality industry. You work hard to provide your customers with the best possible service, as do we. We work your hours and are available for appointments 24/7. Tailored communications packages include ﬁxed wire/mobile telephony, business Internet, VOIP and inbound call services. www.ytel.com.au ■ See our advert on page 75

Adam’s Pest Control (03) 9645 2388 Adams Pest Control has been (08) 8297 8000 solving pest control problems for over 65 years. Our comprehensive range of services includes insect and rodent, to bird and possum controlfor industrial, commercial and domestic properties. We use only the most advanced and safest materials, to provide our clients with long term relief. Sales Contact: Noel Findley. www.adamspest.com.au Poster & Trade Show Display

Menu & Wine List Covers Menu Stylist 1300 660 309 Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums. Specialising in unique concepts, screenprinting, digital printing and foil print, we deliver a deﬁnate point of difference. Menustylist have been manufacturing quality products since 1966. www.menustylist.com.au ■ See our advert on page 109 Phone Systems Ytelco Pty Ltd 1300 853 472 Full service telecommunications provider with a focus on the hospitality industry. You work hard to provide your customers with the best possible service, as do we. We work your hours and are available for appointments 24/7. Tailored communications packages include ﬁxed wire/mobile telephony, business Internet, VOIP and inbound call services. www.ytel.com.au ■ See our advert on page 75

Australian Hospitality Directory 2012 - Preview Edition

109

PRODUCTS & SERVICES DIRECTORY

Printing

Taxation Recording

Kwik Kopy 1800 084 267 Corporate Design & Print solutions for your business. www.kwikkopy.com.au ■ See our advert on page 75 Menu Stylist 1300 660 309 Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums. Specialising in unique concepts, screenprinting, digital printing and foil print, we deliver a deﬁnate point of difference. Menustylist have been manufacturing quality products since 1966. www.menustylist.com.au ■ See our advert on page 109

Labels, Printin & Desig g n

AML Accounting Services (07) 5593 7126 Hospitality bookkeeping 0407 874 627 and administration services. www.amlaccounts.com.au ■ See our advert on page 109 Trade & Associations Australian Made Australian (03) 9686 1500 Grown Campaign The Australian Made, Australian Grown Campaign (AMAG) is a not-for-proﬁt organisation that raises awareness of genuine Australian goods carrying the green and gold Australian country of origin logo. The AMAG logo was introduced in 1986 by the Australian Government and can now be found on more than 10,000 products. www.australianmade.com.au ■ See our advert on page 65

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Recruitment Services Chefs for Australia (07) 5438 1154 Contract Chefs and long term placement of 457 Visas. www.chefsforaustralia.com ■ See our advert on page 107

FREE CALL 1800 804 747 OR VISIT CITROEN.COM.AU

1300 429 134 Find your dealer at fuso.com.au CAUTION: Please consult with your relevant State Authority as to the suitability of Rosa bus for your individual application. Rosa complies with National Standards (Australian Design Rules), however it is the responsibility of the purchaser to ensure the intended application for the Rosa bus conforms with all relevant local regulations. Fuso is distributed by Mercedes-Benz Australia/Paciﬁc Ltd ACN 004 411 410.

Signs & Signage www.volkswagen-commercial.com.au

Menu Stylist 1300 660 309 Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums. Specialising in unique concepts, screenprinting, digital printing and foil print, we deliver a deﬁnate point of difference. Menustylist have been manufacturing quality products since 1966. www.menustylist.com.au ■ See our advert on page 109 Superannuation Intrust Super 132 467 Intrust Super is an award winning, Platinum rated “Best Value for Money” 100% Industry Super fund that returns all proﬁts to members. We’ve been providing super services to Ausralians for over 21 years so you’ll be happy to have us around. www.intrust.com.au ■ See our advert on page 68

110

Australian Hospitality Directory 2012 - Preview Edition

Visit www.ﬁatcv.com.au to ﬁnd your nearest Fiat Commercial dealer.

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www.hospitalitydirectory.com.au

PRODUCTS & SERVICES DIRECTORY

BRAND NAMES & SUPPLIERS INDEX 1 1800 ONHOLD

Trusonic Pty Ltd

A Adams Pest Control Adam’s Pest Control Anchor Fonterra Foodservice Andrè Verdier VGM International Pty Ltd Anets Stoddart Food Service Equipment Asian Selection Paciﬁc West Foods Aspin eLearning Aspin Group Aspin Training Aspin Group Austheat Worldwide CDM Australian Grown Logo Australian Made, Australian Grown Campaign Australian Made Logo Australian Made, Australian Grown Campaign Australiasian Gaming Expo (AGE) Gaming Technologies Association Avery Berkel Brice Australia B Bakers Maison Baking Ingredients Balconi Barista’s Choice Barmetrix Bega Berri Billi BioCane BioCup BioCutlery BioPlastic BioPlate Birkenstock Bixolon Blue Gizmo BNZ Grinders BRITA Purity C BRITA Purity ST

Bakers Maison Farm Pride Bonfood Caffe Coffee Barmetrix Fonterra Foodservice National Foods Culligan Water BioPak BioPak BioPak BioPak BioPak Fraser and Hughes - The Cooks Shop Goodson Imports Ace Filters Australasia Coffee Works Express Brita Water Filter Systems Brita Water Filter Systems

C Campbells Wholesale Distribution Campbells Wholesale Distribution Candles Recharge Candles Recharge Citizen Goodson Imports Claris Culligan Water Clax Diversey Cobram Murray Goulburn Co-operative Co, Ltd Convect Max Food Equipment Distributors (FED) CookTek Stoddart Food Service Equipment Coon National Foods Cordless Filter Machine CFM Australia Cottee’s HJ Heinz Company Australia Ltd Country Cuisine Country Cuisine (Australia) Pty Ltd Crisco Oilstream Culinaire Stoddart Food Service Equipment Culligan Culligan Water Cuttaway Creek Raspberry Farm Bella Fine Foods D Dairy Farmers National Foods Deli-Wrap Detpak Devondale Murray Goulburn Co-operative Co, Ltd Dexter Russell VGM International Pty Ltd Diners Club Diners Club DiRossi DiRossi Foods Pty Ltd Diva Coffee Machine Express Divella Bonfood Diversey Diversey DMT VGM International Pty Ltd

E E Water Systems ROX Water

Green Hospitality Solutions Eat Gourmet Organic Yoghurt Bella Fine Foods Econopump Ace Filters Australasia Eggs Farm Pride Electrolux Professional Stoddart Food Service Equipment Emperor Makmur Enterprises Pty Ltd Entrymaster Australian Matting Co. Epson Ordermate POS Everpure Culligan Water F Fischer Foodservice Franke Coffee Machines Fraser and Hughes Fresh Fodder Dips Frylow G Garbin Gas Max Genovese Golden Circle Golden Joy Golden Wok Greenseas

Food Equipment Distributors (FED) Food Equipment Distributors (FED) Genovese Coffee HJ Heinz Company Australia Ltd Golden Joy Bakeware Pty Ltd Makmur Enterprises Pty Ltd HJ Heinz Company Australia Ltd

H Halal Products Farm Pride Halton Stoddart Food Service Equipment Heinz HJ Heinz Company Australia Ltd Heute Shoe Shine High Valley Mudgee Cheese Bella Fine Foods HLF Coffee Machine Express Ho Mai Makmur Enterprises Pty Ltd HP Ordermate POS I IBM Synergy Computer Technology Ice Bear VGM International Pty Ltd Industrial Mat Australian Matting Co. Inline Future Products Group Inoksan Food Equipment Distributors (FED) Isomac Coffee Machines Coffee Works Express J Jemi Jonmaster

Worldwide CDM Diverseyy

K Kiewa Murray Goulburn Co-operative Co, Ltd Kleenheat Gas Wesfarmers Kleenheat Gas Koldtech Stoddart Food Service Equipment Kosher Products Farm Pride Kwik-Gas Wesfarmers Kleenheat Gas L Lamber Lea & Perrins

Worldwide CDM HJ Heinz Company Australia Ltd Liddells Murray Goulburn Co-operative Co, Ltd Lynches Sauces Country Cuisine (Australia) Pty Ltd M Mainland Malouf Space Mezze Manconi Masterfrost Ice Makers

www.hospitalitydirectory.com.au

VGM International Pty Ltd Farm Pride Coffee Works Express Fraser and Hughes - The Cooks Shop Bella Fine Foods Ace Filters Australasia

Fonterra Foodservice Country Cuisine (Australia) Pty Ltd Brice Australia Masterfrost Ice Makers

Maxwell & Williams Designer Hotelware H.A.G. Import Corpn (Australia) Pty Ltd Mazzer Espresso Grinders Genovese Coffee Menu Stylist Menu Stylist Metro Stoddart Food Service Equipment Mitsubishi Fuso Mercedes Benz Monika E Water Systems ROX Water Motta Bonfood N NCR Nimbin Valley Cheese Co. O OilHandy OlivFresh OMAS Opticon Orthomaster

Goodson Imports Bella Fine Foods

Ace Filters Australasia Organic Olives (Aust) Company Brice Australia Goodson Imports Australian Matting Co.

P Paciﬁc West Pail-Pak Pauls Full Cream Milk Pauls Rev Low Fat Milk Pauls Skinny Milk Pauls Thickened Cream

Paciﬁc West Foods Detpak Parmalat Australia Ltd Parmalat Australia Ltd Parmalat Australia Ltd Parmalat Australia Ltd Perfect Italiano Fonterra Foodservice PlasmaClean Green Hospitality Solutions Polymedic Mitcham Trading Posiﬂex Ordermate POS Power2Print Power2Print Powersoak Stoddart Food Service Equipment PPCA - Phonographic Performance Company of Australia PPCA - Phonographic Performance Company of Australia Pura National Foods Q Quirks Australia

Quirks Australia

R Rebbit Rheem Ripple-Wrap Roband Rossi Boots

Detpak Culligan Water Detpak Worldwide CDM Fraser and Hughes - The Cooks Shop Royal Botanic Gardens Range Country Cuisine (Australia) Pty Ltd S Safelock True Blue Chemicals Safer Mat Australian Matting Co. Salmon Solutions Pacific West Foods SAM4S Goodson Imports Samsung Ordermate POS San Benedetto Bonfood Saniflo Saniflo Australia Pty Ltd Saniflo Grey Wastewater Pumps Saniflo Australia Pty Ltd Saniflo Macerating Pumps Saniflo Australia Pty Ltd Sebel Furniture Sebel Furniture Seito F & B Management System Synergy Computer Technology Senor Tech Synergy Computer Technology Simply Stainless Stoddart Food Service Equipment Sirman Worldwide CDM Slayer Expresso Machines Coffee Works Express Solutions True Blue Chemicals Suma Diversey SynergyPOS Synergy Computer Technology

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ADVERTISTERS INDEX

Brand Names cont’d T Taski Tasmanian Heritage Terreno Thermatech Toshiba

Diversey National Foods Bonfood Food Equipment Distributors (FED) Synergy Computer Technology

U UBERT

Brice Australia

V Vaalia Yoghurts Vatman Victorinox Knives

Parmalat Australia Ltd Carotino Fraser and Hughes - The Cooks Shop Volkswagen Caddy Maxi Van Volkswagen Commercial Vehicles Volkswagen Caddy Van Volkswagen Commercial Vehicles Volkswagen Transporter Volkswagen Commercial Vehicles W Wanzl Brice Australia Washtech Worldwide CDM WEGA Coffee Machines Coffee Works Express Wega Espresso Machines Genovese Coffee Western Star Fonterra Foodservice Wiﬁzone WiFi Zone Pty Ltd Woodson Stoddart Food Service Equipment Woodson Worldwide CDM Wusthof Knives Fraser and Hughes - The Cooks Shop Y Ytelco Pty Ltd Z ZECO

Ytelco Pty Ltd

Ace Filters Australasia

A Accredited Online Training 10 Ace Filters Australasia 33 Adam’s Pest Control 109 Advanced Commercial Kitchens 92 Allplastics Engineering P/L 99 AML Accounting Services 109 APRA / AMCOS 12 Aspin Group 11 Australian Made Australian Grown Campaign 65 Australian Matting Co. (AMCO) 106 Automatic Shoe Shine (FMGG Industry Solutions) 98 B Bakers Maison Barmetrix Bartercard Australia Belair Bella Fine Foods BioPak Birko Heaters Australia Pty Ltd Bonfood Books For Cooks Brice Australia Brisbande North Institute of TAFE Brita Water Filter Systems

100 90 72-73 97 102 98 22-23 105 88 36 88 56

C Caffe Coffee Campbells Wholesale Distribution Candles Recharge Cater Fix Pty Ltd CFM Australia Pty Ltd (AIV Food) Chefs for Australia Chisholm Institute Citroen Australia Coffee Machine Express Coffee Works Express Cookers Bulk Oil System Country Cuisine Culligan Australia Pty Ltd

60 IFC,1 92 93 95 107 8-9 82-83 101 101 52-53 102 40-41

D Detpak Dilmah Australia Diners Club Australia DiRossi Foods Pty Ltd Diversey Australia Pty Limited E Elag Pochetta

5 84-85 44-45 24-25 18-19 34

G Gaming Technology Association (GTA) Australasian Gaming Expo Genovese Coffee Golden Joy Bakeware Goodson Imports Green Hospitality Solutions

14, 74 101 32 26-27 108

I Icon Furniture Pty Ltd (Stardust Bedding) Intrust Super

Australian Hospitality Directory 2012 - Preview Edition

F Farm Pride Fiat Commercial Vehicles Fonterra Foodservices Food Equipment Distributors Pty Ltd Fraser & Hughes Pty Ltd Future Products Group (FPG)

H Hakka Foods Harbottle on Premise HIT Equipment Australia Pty Ltd HJ Heinz Company Australia Limited Hotel Evaluations Hyundai

112

95 59 OBC 56 93

99 63 36 61 89 78-79

66 68

K Kellogg’s Australia Kikkoman Australia Pty Ltd Kleenheat Gas Kwik Kopy M Makmur Enterprises Pty Ltd (Emperor) Master Frost Icemakers Maxwell & Williams Designer Hotelware Meat & Livestock Australia Menu Company Menu Stylist Mission Foodservice Mitcham Trading Mitsubishi Fuso Moffat Australia Murray Goulburn Co-Operative Co. Ltd N National Foods Nestle Professional

64 101 107 75

60 96 4 48-49 109 109 58 34 76, 113 39 50-51

42 57

O Oilstream OlivFresh Organic Olives Ordermate POS Oz Washroom P Paciﬁc West Foods Australia Parmalat Australia Parsram Food & Spices Perfect Fry Company Power2Print PPCA - Phonographic Performance Company of Australia Prime Skills Pty Ltd Q Quirks Australia

16 102 90 92

105 46-47 62 96 70-71 15 108

R Redcat Pty Ltd Robot Coupe Australia Pty Ltd

90 30-31

S Saniﬂo Australia Sanitarium Australia Sebel Australia Smart Candle Australia Sparkling Kleen Pty Ltd Stoddart Manufacturing Synergy Computer Technology

28-29 54-55 2 92 94 38 90

T TAFE NSW TAFE NSW - Sydney Institute The General Mat Company The Gourmet Guardian Pty Ltd Tomitim Hospitality Supplies True Blue Chemicals

88 6 106 108 107 94

U Unox Australia

V Vatman Vectron Systems Pty Ltd VGM International Pty Ltd Volkswagen

20-21 90 97 80-81

W WiFi Zone Pty Ltd Wise Guy Training Worldwide CDM

88 11 95

U Ytelco Pty Ltd

www.hospitalitydirectory.com.au

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4 " 7 */ ( 4 Light Duty Canters, Medium Duty Fighters and Heavy Duty trucks – all at red hot prices!

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Call 1300 424 916 or visit fuso.com.au This is a manufacturers ad. This offer is available to corporate buyers only (excluding ﬂeet, government or rental buyers) and only from participating Fuso dealers. *Deals available on ADR80/02 models only and whilst stocks last. Fuso is distributed by Mercedes-Benz Australia/Paciﬁc Pty Ltd ACN 004 411 410.

diners club opens your door to more opportunities Accept Diners Club today Diners Club is committed to our partnership with the hospitality industry and to staying true to our dining heritage.

Committed to introduce you to high spending customers Diners Club Corporate Members are constantly seeking restaurants and cafes for business lunches and entertaining important clients.

Committed to bringing you extensive Merchant services Such as free POS and access to a 24 hour Merchant speciﬁc support line.

Become a Diners Club Merchant today. Call 1300 360 060 or visit dinersclub.com.au/merchant 151.207194

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when you open your door to growth, you © 2010 Diners Club Pty Limited ABN 35 004 343 051. Diners Club® is the registered trademark of Diners Club International Limited used and registered throughout the world. 1010.6195