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atalanta + de medici + swiss chalet fine foods + tipico
TOWN HALL UPDATE 2019-Q3
HIGHLIGHTS 02
TARIFF UPDATE
03
MVP 2019
05
2019 YEAR TO DATE RESULTS
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GELLERT GLOBAL GROUP
F R O M TO M G ELLER T
TAR I FF U P DAT E You may have heard in the news that the federal government has proposed tariffs that impact our business. These tariffs would include dozens of imported food categories from the European Union such as cheese, olive oil, coffee, fruit spreads and purees, and others. As an organization, we are doing everything we can to (1) prevent this from happening and (2) mitigate the impact if and when this occurs. These tariffs or taxes will cause an increase in our costs of goods. We do not want to see this happen. Fortunately, the size and scope of the Gellert Global Group allow us to withstand these external risks so much better than our smaller competitors.
To date, we have worked on several ways to combat this: • Collaboration with several of our trade associations to bring awareness and apply public pressure to prevent this from occurring. • Retention of legal counsel to express public comments and provide testimony. • Participation in meetings with members of Congress, USDA and the Department of Commerce. • Engagement with the press to increase public awareness of the issue. We will continue to work on all of these areas.
In anticipation of potential tariffs, we have worked with our suppliers to take positions on certain items. Also, we are working on additional plans to mitigate any potential impact of this. As we learn of developments, we are committed to the value of Emphasizing Communication and will keep you informed. Our success has never come without hard work in the face of various challenges, whether it is political, economic, or climate. This situation is no different. In the meantime, the best action we can take is to remain focused on our business as we move into the fourth quarter.
Thank you in advance for Generating Teamwork and Exceeding Expectations!
FRO M ANDY GELLERT
P R OC E SS I M P R OV E M E N T T E AM S The Process Improvements Teams continue to be a successful example of our employees embracing the GGG Core Values. • They demonstrate Teamwork
• Amy Cook and Marlene Hampton encouraged their team to Exceed Expectations by improving the RMA process.
• The teams Lead by Example as they search to identify improvements throughout the Organization.
• Yannick Meijer inspired his team to be Innovative, resulting in a new Pricing /Cost Worksheet.
and increase Communication by developing cross-functional groups.
Most of all, they Taste Success as these Process Improvements help us grow and be more successful.
3 F R O M A NDY GELLER T & A M Y G E L L E R T LEB OV I T Z
M V P RE COG N ITIO N
ATALANTA: CRISTINA SOTOLONGO
GE NE RAT E T E AM W ORK ATALANTA: JUSTIN MCMANUS
EXC E E D E XP E CTATIONS ATALANTA: SANDRA NENO
LE AD BY E XAM P LE F R O M JO HN N AT H A N , V I CE PRESIDENT O F HUMAN RESO URC ES
E M P L OYE E E NG AG E ME NT R ESUL TS Atalanta employees were provided an opportunity to give their feedback in a survey earlier in the year. 87% of employees participated in the survey. 81% are satisfied at work. 81% intend to stay at Atalanta more than three years. Employees like their job and feel both challenged and stimulated. There is great pride in our products. The company is very positive about GGG Values.
There were three areas that showed room for improvement: 1. Improve Policies, Practices and Procedures. HR updated and released a new Employee Handbook that is located on the “H” drive and the ADP homepage. We developed and delivered training on performance management so there is clarity for evaluation and career advancement. Departments are beginning to establish standard operating procedures. Finally, HR will be attending department meetings to answer questions about policies and procedures. 2. Improve Communication. Leadership is holding Town Hall meetings, two in 2019. We are piloting a communication app, called StandOut with Sales,
Operations, IT, Marketing, and HR. IT introduced a network/ project management app, Podio, to facilitate better communication within and across departments. Other examples of communication initiatives include the GERP and GGG newsletters. 3. Training and Development HR has been researching on-line technical and soft skill training solutions. We expect to make a decision soon and have it available to employees. Food Service Sales, Retail Sales and IT have all initiated training. IT recently hired Susan Justiniano, IT Training Specialist, who is now scheduling training for GGG employees. In summary, a lot has been accomplished since the survey.
Department heads have reviewed their survey results and have developed action plans to address their opportunities.
With everyone’s help and participation, we can make Atalanta an even more engaging place to work. We will survey again next year to measure the results.
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GELLERT GLOBAL GROUP
F RO M CHERENE ADRI ON, EX E C U T I V E D I R E C TO R F OO D S E RV I C E SALE S
MENTOR PROGRAM L AUNCHED
Cherene Adrion is developing a mentoring program for the Foodservice Sales Team. The goal is to partner a new Atalanta professional with a mentor who can help acclimate them to our corporate culture, operating procedures, and provide general advise and guidance. The mentor/mentee relationship offers growth and development for the mentor as well. • Mentoring is an exchange of knowledge gained through personal experiences. • Mentoring is designed to build individual relationships between experienced employees and employees striving to succeed within Atalanta. • Mentoring is structured to identify and meet the developmental and professional growth needs of the sales professionals within Atalanta. Mentoring Process: The process requires a high level of communication between mentor and mentee. The process provides an opportunity to enhance fundamental skills and build strengths in weaker areas. Mentoring can be formal, informal, planned, or spontaneous.
F RO M SUSAN J USTI NI ANO, GGG I T T E C H N O LOGY T R AI N I N G S P E C I ALIS T
TRAI NING PROGRAM L AUNCHED
The Gellert Global Group Information Technology team is excited in its proactive approach to job-related training. Recent developments in IT include a dedicated IT training resource in the form of the IT Training Specialist and rolling out a cloudbased collaboration platform. Susan is actively seeking ways to help you, her clients, experience more job satisfaction through IT-related training. Current areas of focus include Zoom Video & Audio Conferencing, Podio project, and task management, Microsoft Office 365 components such as Outlook, Excel, PowerPoint, Word, and OneDrive. IT Training Schedule for Sept - Dec 2019 has been sent out, and sessions are underway. If you have any questions about training please contact Susan at sjustiniano@gellertglobalgroup.com.
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F R O M MAR I S SA D E MA I O , E X E C U T I V E D I R E C TO R M A R K E T I N G
YEAR TO DATE 2019 SALES
F R O M DEA N COHAG AN, EXEC UT I V E DIRECTO R R ETAI L SALES
RETAIL TEAM INITIATIVES
BEEMSTER “Go Dutch” Publix Launch & Training: • Largest Merchandising Roll Out For Retail • Over 1400 Publix Stores will have the “Go Dutch” Program • Team collaboration between Account Specialists, Retail Sales, Marketing & Beemster • Provided three training sessions to Publix Merchandising Teams Goes Live October 1, 2019! Retail Sales Meeting Canada | September 2019: • Team visits our Canadian Suppliers: Mariposa Dairy and Quality Cheese • Cheese Pairing Seminars • Meet with Finica sales team to collaborate and exchange ideas on retails markets Ongoing training with AR: • Proper and timely completion of Promos in the Promo Module • Timely and accurate clearing of deductions Retail Customer Service Initiatives: • Cross Training of all Retail Customer Service Reps in the Gellert South office • Cross Training between Retail Customer Service and Cruise Ship Customer Service • Ensuring our customers always have a knowledgeable internal customer service person to contact
DEMEDICI IMPORTS +28% FOODSERVI CE SALES +2.2% $4.6MM RETAIL SALES +5.8% $4.8MM CLUB SALES +2.5% $8.8MM • SWISS C HA LET FULLY INTEG RATED • BEEM STER WIN AT PUBLIX
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GELLERT GLOBAL GROUP
F R O M GE O R GE G. GE LLE R T
Q4 PUSH
Last year we ended with Net Sales $576,615,000. This year our budget is $603,405,730. As of today, our sales are at $415,000,000. So you see, we have some work to do, so let’s push to have a strong finish.
SAVE T HE DAT E TOWN HALL 2020 ATALANTA 75 th ANNIVERSARY GALA Thursday | January 9, 2020 Kean University This year in place of a holiday party in December 2019, the Gellert Family will host a Town Hall Meeting and cocktail reception to celebrate Atalanta’s 75th Anniversary. More details to follow.