Contents
DELAWARE COUNTY REGIONAL NEWS MAGAZINE PREMIER EDITION: WINTER 2014 HEALTHCARE ISSUE
2 WELCOME From the Desk of Alex Charlton OPEN LETTER TO PRESIDENT OBAMA 4 AN And the 285 members of Congress who voted in
2009 to pass the Affordable Care Act (ACA) DINNER AWARDS CEREMONY 5 ANNUAL 2013 Annual Dinner Emcee was Rosemary Connors,
Emmy-winning journalist of NBC10 COUNTY HEALTH: 6 DELAWARE COUNTY COUNCIL REPORTS
Public health is priority for County government and its many partners in the medical community FOCUS: 9 HEALTH Benefits of Healthy Chocolate HEALTH SYSTEM 10 CROZER-KEYSTONE Get to Know Them Better! EMPLOYEES 14 HEALTHY And Your Bottom Line A SILENT KILLER 16 EXPOSING In Delaware County IN PLACE 18 AGING Tips for Adults with Older Parents
19 UPCOMING EVENTS 19 MEMBER ORIENTATIONS BUSINESS AWARDS 20 SMALL Join Us In Our Celebration of Local Business! NEW MEMBERS! 20 WELCOME Members in The News
21 MEMBERS ON THE MOVE DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
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From the Desk of Alex Charlton It is with great excitement that I welcome you to the premier edition of Delaware County Regional News. Delaware County has a personality as endearing as your best friend, as loyal as your team’s MVP. It is also a conveniently located hidden gem for business and industry. As the President of the Delaware County Chamber of Commerce, I feel a sense of pride in our community of leaders who stay authentic to their company’s core values, yet persevere and adapt for success in our region. The Delaware County Regional News is a model for that kind of thinking for the Chamber of Commerce. As the only Chamber serving Delaware County, its 49 municipalities, and over 22,000 businesses, the Chamber strives to stay true to our mission as we evolve with the needs emerging from our business climate. Casting a wide net, the Chamber wants to provide a publication that reaches more businesses in our county while providing content that gives readers the tools to be informed and become more educated about business and industry within our neighborhoods. Our first issue focuses on healthcare in the region, chosen because of the impact on local businesses by the governmental healthcare reform. Members and non-Members alike are looking for navigation resources,
DelawareCounty REGIONAL NEWS
P U B L I S H E D Q U A R T E R LY ______________________________________________________
and it is part of the Chamber’s mission to provide these resources. I encourage you to consider meeting the county’s business leaders in our community personally, and invite you to join us on March 20th at the Drexelbrook Events Center in Drexel Hill for the Small Business Awards Luncheon. This annual celebration of our successful local businesses will expose you to the leadership in our community that helps to define our Delaware County culture. We are very excited to announce this year’s Guest Speaker; Howard Stoeckel, Wawa’s Vice Chairman of the Board and retired President & CEO. Buy a ticket to the luncheon and join us in congratulating these community members first hand. This opportunity means you can quite literally show support to those who wake up every day and contribute something meaningful to Delaware County. We know you’ll have a great time and be inspired by their stories. Contact us at the Chamber at any stage of business; we look forward to serving you and the entire business community. Together we play a critical role in making Delaware County a great place to live, work, and play.
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Delaware County Chamber of Commerce 1001 Baltimore Pike, Suite 9LL Springfield, PA 19064 610-565-3677 Fax: 484-472-7809 www.delcochamber.org Alex Charlton, President Contact the Delaware County Chamber Marketing & Events team for editorial content: Suzanne Cody, Marketing & Events Director Shana Schmoyer, Marketing & Events Coordinator ______________________________________________________
For advertising opportunities in
Deleware County Regional News, contact one of our Sales Managers: Bob Dahlhausen, 610-644-0202 BobD@delcochamber.org or Ellen Manning, 800-832-3747 x131 EllenM@delcochamber.org ______________________________________________________
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Delaware County Chamber of Commerce 800-832-3747 www.atlantic4us.com www.KnowThisPlace.com
Alex Charlton, President Delaware County Chamber of Commerce
Hayden M. Wilbur, CEO Gretchen Lindberg, Art Director Bob Dahlhausen, Advertising Sales Ellen Manning, Advertising Sales ©2014 Atlantic Communications Group, Inc., all rights reserved.
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Becoming an active member of the Delaware County Chamber of Commerce was one of the best
mechanical, photo copying, recording or otherwise, without
system or transmitted in any format or by any means, electronic,
business decisions I have ever made. When I first joined the Chamber, I did not take advantage of
written permission from the publisher. The information in this publication has been gathered and carefully compiled to ensure
my membership. After renewing my membership and deciding to become an ‘active member,’ I
maximum accuracy. However, because completeness cannot be
immediately reaped the benefits. From endless networking opportunities to discounts with local
guaranteed, the Delaware County Chamber of Commerce and
and national retailers, Chamber membership pays for itself. The Chamber staff are personable
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and helpful, and their resources endless. I can honestly say that my business has seen steady growth because of the connections I made through the Delco Chamber of Commerce. — KRISTIN B. MOTLEY, PHARM.D., CGP PRESIDENT & PHARMACIST, HCS OF DELAWARE VALLEY
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DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
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An Open Letter to President Obama AND THE 285 MEMBERS OF CONGRESS WHO VOTED IN 2009 TO PASS THE AFFORDABLE CARE ACT ( ACA ) MY NAME IS ROBERT SIMPSON and I am the founder and managing partner of a small business, Brinker, Simpson &
Company, LLC in Springfield, PA. Our Company is a local CPA firm, and will celebrate our 25th Anniversary of business in 2014. We employ 20 full time people and a few part time. Also in 2014 (January) we’ve been told by our health insurance broker that our current health plan (IBC HSA plan) will no longer be available under the ACA, but an alternative plan will be – with a 57% increase in annual out-of-pocket costs. In past years, faced with annual increases, we would gather the covered employees and create an acceptable plan that would balance premium increases with highWHY DID YOU PASS 1,200 PAGES OF er shared deductibles. Without an affordable alternative at this point, we have not planned our LEGISLATION THAT CLEARLY HAD EITHER annual meeting, but we are becoming increasNOT BEEN READ, OR UNDERSTOOD? ingly anxious with a looming cancellation date. We are satisfied with our insurance coverage and we want to keep our plan – but certainly not with an unjustified and unexplained increase of such magnitude. I suppose as CPAs with a busy tax practice, we should be cynically grateful. The ACA is one of the most confusing and complicated pieces of legislation, with tremendous tax complexities and impact; our business should thrive due to more onerous tax rules. But, we are not feeling it. As a result, and beyond the initial anger when the cancellation was received (actually anger became a snicker – I guess I knew it was coming) we need to know why: Why was our policy labeled “non-confirming” under the ACA – when 80% of the participants have excess balances in their deductible HSA accounts? Why did you pass 1,200 pages of legislation that clearly had either not been read, or understood? Why punish small businesses when your emphasis through the first five years of the current administration has been support for small businesses – depreciation rules, hiring credits, energy credits, favorable interest rates, increasing investment incentives? Now the focus is no longer in these areas. Companies now ask, “How can I offer affordable health care for my people?” Why do so few insurance companies offer options in my geographic area – and rates for all carriers are identical? Why does the ACA fail to address what it was designed to do – control health care costs? What should we tell our employees – loyal, hard working people with families? I’d certainly like help with this. Gentlemen and ladies, this is the real world of small business, and the impact of this flawed legislation could be the catalyst for a slide back into recession. CompaWHY DOES THE ACA FAIL TO ADDRESS nies will stop hiring, costs will rise, prices will rise, and spending will be cut. The economy had momenWHAT IT WAS DESIGNED TO DO – tum; it had become vibrant and the future had promise. CONTROL HEALTH CARE COSTS? This legislation alone – and its immediate and long term impact – will derail the economic train and cause the true train wreck the ACA represents. President Obama announced that he will require insurance carriers to maintain plans for subscribers for 2014. He fails to say at what cost. You need to address all the issues! The Exchange offers no relief – we’ve applied! We see the disaster that is happening in 2014. Please take steps to stop it now. Thank you for your time and I invite you to send comments. Sincerely, Robert B. Simpson, CPA, MST Managing Partner Brinker Simpson & Company, LLC Springfield, PA
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Disclaimer: The views and opinions expressed in this article are those of the authors and do not necessarily reflect the official policy or position of the Delaware County Chamber of Commerce.
OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE
Annual Dinner Awards Ceremony The 2013 Annual Dinner Emcee was Rosemary Connors, Emmy-winning journalist of NBC10. She can currently be seen anchoring NBC10’s weekend morning newscasts and reporting for NBC10 News during the week.
Delaware County lawyer deeply entrenched in his community, or a basement business that expanded to have equipment at the London Olympics, or the seventh largest municipality in Pennsylvania, or an entrepreneur following her heart to help others, Chamber Members were celebrated when the Delaware County Chamber of Commerce hosted its annual dinner at the Drexelbrook Corporate Events Center on November 21, 2013. “It’s a celebration of the membership,” Alex Charlton, president of the Delaware County Chamber of Commerce, said, adding that the annual dinner is a time to recognize both the award winners and all of the businesses that drive Delaware County’s economy. “It’s so hectic especially nowadays. Everybody’s doing more than ever. It’s a chance to kick back and relax.” Some 350 attendants celebrated Francis G. Pileggi Esq. as Citizen of the Year; Nielsen-Kellerman as Business of the Year; Upper Darby Township as the recipient of the Economic Development Award and Dana Riker Jackson as this year’s ATHENA recipient. John Pileggi received the Citizen of the Year Award on behalf of his dad, the founder of Woodlyn’s Pileggi & Pileggi law offices. The elder Pileggi has also been heavily involved in the community from his church membership to his leadership in the Chester Business Association. He also was involved in the creation of D. Pileggi & Sons Commercial Builders and the Pileggi Development Corporation. He was the longtime solicitor of the Chester Housing Authority for whom he won several anti-discrimination cases in front of the Pennsylvania Supreme Court. Alix Jones, CEO of Nielsen-Kellerman, highlighted the company’s 28 years starting with eight employees and blossoming to 82. In May, the company received President Barack Obama’s “E” Award for Exporting for its contribution to expanding U.S. exports. “Delco is a great place to do business,” she said, adding that the company moved twice and both times stayed in the county. With her waterproof speed instrument business relying on exporting 40 percent of their products around the world, she said access to
WHETHER IT WAS A LIFELONG
UPS and FedEx have been key, as is the excellent employee pool here. Upper Darby Mayor Thomas Micozzie showed a video on the 83,000 population township, featuring a span of the municipality’s features from the 69th Street district with the Burlington Coat Factory and Ross Dress for Less and Five Points Café to the Drexeline Shopping Center to the Upper Darby Summer Stage program with its 30,000 attendants this season. “As mayor of this township, I could not be more proud to accept this award here tonight,” he said. Micozzie focused on transforming Upper Darby into a businessfriendly locale, complete with a trip to New York City to lure Ashkenazy Acquisition Corp. to invest here with nothing more than his commitment to moving forward. The area continues to grow as he said some developments are soon at hand, including a proposal for the former Sears building. Dana Riker Jackson was the 25th recipient of the ATHENA Award here in Delaware County and received it from another fellow recipient, her sister, Louise Naismith. After beginning a career as a dental hygienist, Jackson went into sales before opening Solutions 4 Your Success in 1997. The training and consulting business has recently been renamed the Riker Opportunity Institute. About the Author: Kathleen Carey is the lead business writer for the Daily Times. Reach the author at kcarey@delcotimes.com.
Reprinted from the original article in The Delaware County Daily Times
Join us for the celebration on November 20, 2014. Register at www.delcochamber.org to attend. DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
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Delaware County Health: County Council Reports PUBLIC HEALTH IS PRIORITY FOR COUNTY GOVERNMENT AND ITS MANY PARTNERS IN THE MEDICAL COMMUNITY By Dr. George Avetian, Delaware County Senior Medical Advisor AS THE SENIOR MEDICAL Advisor in the Delaware County Department of Intercommunity Health Coordination, I am charged with the mission of promoting wellness, protecting safety, and preventing disease in Delaware County. By working in cooperation with our many dedicated public health partners, we provide information and resources to our residents, empowering them to make decisions to promote health and wellness. Our ultimate goal is to advance the health, wellbeing and safety of all Delaware County residents. Whether it’s protecting against
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seasonal flu or West Nile virus, educating people about better nutritional habits, or helping families access Pennsylvania’s Children’s Health Insurance Program (CHIP), we continually work to ensure our residents are informed and connected. Delaware County is in the heart of a region that provides world-class health care, and is well-served by three major hospital systems and six hospitals. Their facilities and professionals are an integral part of the County’s public health and primary care foundation, and our medical partners work with us in a collaborative fashion keeping residents
healthy and informed. The County Health Advisory Board, which I co-chair, is charged with overseeing health issues in the County, and has representation from each of the three hospital systems, our County Medical Examiner, as well as the County Medical Society. That board has two public meetings each year to invite input from residents. To supplement this strong medical infrastructure, we are fortunate to have a Pennsylvania Department of Health State Health Center within our borders providing a clinical component to our educational and referral services.
By integrating our wealth of resources; state government health clinic, six hospitals, an active medical society, numerous voluntary health organizations, a growing Medical Reserve Corps, and numerous grass roots groups, we are committed to protect the well-being of our residents. Whether working with our partners on the Strategic National Stockpile (SNS) Program to protect our residents from a major national emergency, or partnering with our colleagues in Harrisburg on influenza clinics and West Nile surveillance, we are constantly coordinating efforts to create awareness and educate our residents. Our goal over the past few years has been to create a sharper focus and more visible and accessible public presence. To that goal we have partnered with Independence Blue Cross in reaching the underserved community with a mobile wellness van and an “Ask the Doctor” program.
OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE
We have also partnered with community groups on an annual “Hunger Symposium” that addresses food security for those at risk. In addition, we have enhanced communication to our residents through traditional media with radio and televised segments discussing public health issues. To reach out to younger residents we have embraced social media. We have supplemented our Intercommunity Health Department link on the Delaware County website with Facebook and Twitter accounts where we post information on important public health topics. We utilize our countywide library system, multiple county departments from Human Services to COSA, and social media to announce clinics and educational programs. Traditional educational programs in the form of classroom teaching supplement our social media. The Department of Intercom-
munity Health regularly meets with our municipal health officers, scheduling quarterly seminars to keep our health officers abreast of pertinent advances in public health. At a recent meeting, we briefed the local health officers on the Delaware County Crisis Connections team that is available 24/7 to help people in a mental health crisis.
The Delaware County Heroin Task Force travels to schools throughout Delaware County educating parents, students, and teachers on the dangers of illicit drug use with a focus on awareness and prevention. Again, this is a collaborative effort to fight one of the leading threats to our young people, heroin use and the abuse of prescription drugs. Public health leaders need to understand and deal with the multidimensional public health problems of our present day as well as the future. Some of the uncomplicated challenges we faced in the past were amenable to simple straightforward solu-
County Council Chairman Tom McGarrigle gets a flu vaccination from nurse Colleen O’Sullivan as part of the county’s 2013-2014 “Be a Flu Fighter” flu awareness and prevention campaign.
tions. Today, many problems we face are more complex and intertwined with seemingly intractable social and economic ills. Current issues demand that leaders in government and health practitioners be equipped differently than the leaders of yesterday. In Delaware County we take pride
in working as a cohesive team to increase awareness of health concerns, while educating the community on best practices and interventions to safeguard their wellbeing. Our ultimate goal is to inform, educate, and empower our residents on dealing with pertinent health matters. Our Department of Intercommunity Health is focused on connecting people to available health resources and services available in Delaware County, and to work with our community and medical partners to achieve the ultimate goals of public health: prevention, promotion, and protection. I invite residents to visit our website, www.co.delaware.pa.us and visit the Intercommunity Health pages, call the department at 610-891-5311, and like us on Facebook at facebook.com/Del coICH. Arrangements to have the Wellness Van visit your community can be made by calling 610-891-5311.
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DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
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OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE
Health Focus:
Benefits of Healthy
GONE ARE THE DAYS of eating chocolate and
feeling guilty about it. Research continues to show that cacao, from which chocolate is derived, has lasting, healthful benefits. The key is to choose a dark chocolate with a high percentage of cacao, at least 65 percent or more, and to enjoy in moderation. Unfortunately, many brands of chocolate are laden with fat, sugar and calories that negate the wonderful benefits of dark chocolate such as being: • A good source of iron, magnesium and copper • Rich in antioxidants and flavonoids that can help lower blood pressure and improve skin tone • A mood-booster thanks to natural compounds that reduce pain, increase energy and improve spirits
Xoçai® Healthy Chocolate captures all these amazing healthful qualities in a great-tasting product that can be enjoyed any time of day. That’s because it is designed with a unique, proprietary blend of cold-pressed cacao, açaí, and blueberries to create an indulgent, yet healthful, chocolate. Xoçai® – pronounced “show-sigh,” the name a combination of the Aztec word xocolatl and açaí berry – is ethically-traded, naturally grown and gluten-free with no added artificial sweeteners or fillers. Xoçai® is available through distributors. Claire Baker of Springfield, Delaware County became a Xoçai® distributor as a complement to her gluten-free coaching and education business. Diagnosed with celiac disease, Baker has made it her mission to help others learn how to thrive with a gluten-free lifestyle.
Chocolate A huge fan of Xoçai® herself, she discovered that as she shared her story with others about how her healthy outlook improved with the addition of this high quality chocolate to her diet that they wanted to try the product too. She was proud to add Xoçai® marketing as a component of her business. In fact, Xoçai® has become so popular that she is seeking others interested in earning extra money to join her on this chocolate adventure. To learn more or to contact Baker about Xoçai® opportunities, visit www.claire bakerok.com and click on the Healthy Chocolate tab. The Website also is a valuable resource for those needing information about glutenfree living, including area restaurants that embrace those with gluten-free needs and a variety of gluten-free recipes that can be prepared easily at home. Baker has authored two ebooks on living happy, healthy and glutenfree, and offers health coaching and informational workshops on celiac disease, the gluten-free diet, and the benefits of healthy chocolate.
GLUTEN-FREE ORANGE CRANBERRY CHOCOLATE CHUNK BREAD
GLUTEN-FREE ORANGE CRANBERRY CHOCOLATE CHUNK BREAD This is a light, fluffy, moist and sweet quick bread that is fast to prepare. This is the gluten-free recipe, but if you don’t need to eat gluten-free, substitute regular flour for the gluten-free flour and leave out the xanthan gum. 1 3/4 c. gluten-free flour blend (I like both Pamela’s and Arrowhead Mills brands) 2 tsp. baking powder 1 tsp. baking soda 1/2 tsp. xanthan gum (if your flour blend doesn’t have it, like Bob’s Red Mill) 1/4 tsp. salt 2/3 c. sugar 1/2 c. mandarin oranges, drained (save the juice) 1/4 of the juice from the mandarin oranges
Preheat the oven to 350. Spray a 5x9 loaf pan with non-stick cooking spray. Thoroughly combine all the dry ingredients in a large mixing bowl. In a blender, combine the mandarin oranges and juice, milk, melted butter, eggs, and cranberries. Blend until smooth and a little frothy (my blender did it in about 5 short-to-medium pulse bursts).
DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
3/4 c. milk or dairy-like product of your choice. I always
use almond milk. 1 stick melted butter 2 eggs 1/3 c. fresh or frozen whole cranberries 6 Xoçai® Mega Squares broken into pieces, or approx. 1/3 c. dark chocolate in chip or chunk format. (The Mega Squares, in addition to their dark chocolate goodness, have orange zest too, so they are the perfect pairing for this bread.)
The cranberries and oranges should be fairly obliterated. Pour the liquid into the dry ingredients and mix by hand until combined. Fold in the chocolate chunks. Pour the mixture into the loaf pan and bake for 40-50 minutes, until the top is browned and springs back when lightly touched. Cool on a
cooling rack for 15-20 minutes. Enjoy it warm. Then enjoy it again later at room temperature. Grudgingly share it with your loved ones, even the ones who don’t have to eat gluten-free, because you love them so much. Wish you’d made more so that you could have it with your lunch the next day.
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The Crozer Medical Plaza at Brinton Lake in Glen Mills features a surgery center, imaging center and more than 20 medical specialties.
Crozer-Keystone Health System Get to Know Them Better! You know Crozer-Keystone’s hospitals. You’ve seen the health system’s name and logo outside medical offices. You’ve seen and heard their advertisements. But how well do you really know Crozer-Keystone Health System? For nearly 25 years, CKHS has been an integral part of the fabric Crozer-Keystone family physician Theresa Birardi, D.O., with patient Sarah Blanck of Drexel Hill.
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of Delaware County — and they’re growing stronger every day, with more services, more offices, and more ways to help people who live and work in this county lead healthier lives.
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C O V E R F E AT U R E
DO YOU KNOW . . . ?
Crozer-Keystone is more than just hospitals– much more. Crozer-Keystone’s five hospitals – Crozer-Chester Medical Center, Delaware County Memorial Hospital, Springfield, Taylor and Community Hospitals – remain at the core of what they do. But increasingly, you can find Crozer-Keystone at locations throughout the Delaware Valley, all part of a comprehensive system of care that brings convenient, high-quality medical care into the community. The more than 350 primary-care and specialty physicians who make up the Crozer- Keystone Health Network care for patients throughout the county. Crozer-Keystone has outpatient centers, such as the Crozer Brinton Lake complex in Glen Mills and Media Medical Plaza in Media. The health system provides outpatient surgical services at two Crozer-Keystone Surgery Centers – at Brinton Lake and Haverford. There’s also the Healthplex® Sports Club in Springfield. Crozer-Keystone is the dominant health care provider in Delaware County and its largest employer. Eighty percent of its workforce resides in the county.
vaccinations; and free blood pressure checks. Head east on West Chester Pike to Broomall and you’ll find the future location for Crozer-Keystone’s newest outpatient care center at the former Pathmark shopping center site. Set to open in late 2014, it will offer primary care and urgent care services, women’s health services, imaging and an on-site laboratory. It also will feature full-service cancer care with PET/CT scans, radiation therapy and infusion. The building is being designed with patient comfort and convenience in mind: covered parking, concierge service, a lobby that feels more like a hotel than a doctor’s office. Come check us out later this year! Other new programs/services added in recent years:
• The Crozer-Keystone Regional Kidney Transplant Center at Crozer-Chester Medical Center: Delaware County residents no longer need to travel outside of the county for this important service.
• The Total Joint Center at Springfield: Crozer-Keystone’s newly redesigned center for joint replacement surgery is all about patient comfort, offering a hotellike environment, beautiful decor, private rooms, WiFi, and expanded menu options, among other amenities.
• Cardiology: Already a leader in cardiovascular care, Crozer-Keystone recently welcomed new interventional specialists and upgraded its cardiac electrophysiology laboratory at Crozer-Chester Medical Center.
• Hospice Residence: The Crozer-Keystone Radiologists Joseph Stock, M.D., and Kurt Muetterties, M.D. review patient images. CONSTANTLY GROWING TO MEET DELAWARE COUNTY’S NEEDS
To meet increasing demand for walk-in medical care, Crozer-Keystone recently acquired Pioneer Urgent Care in West Chester, which serves more than 12,000 patients each year. There, Crozer-Keystone physicians and nurses provide care for common illnesses and injuries such as cold, flu, headaches, rashes and gastrointestinal issues as well as fractures, sprains and strains; diagnostic testing, including lab work, X-rays and EKGs; physical exams; DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
Hospice Residence at Taylor Hospital offers comfortable amenities and provides an interdisciplinary team approach to meet the physical, emotional and spiritual needs of patients and their families.
• Lung Screening Program: When the National Lung Cancer Screening Trial showed that low-dose CT scans are better than chest X-rays for the early detection of lung cancer in former and current smokers, Crozer-Keystone took action to develop a new Lung Screening Program that offers low-dose CT scans to high-risk patients in order to find lung cancer at its earliest, most treatable stage.
Among the many community health programs offered by Crozer-Keystone is an annual Asthma Day Camp held at the Healthplex Sports Club in Springfield. EARNING NATIONAL PROMINENCE AS A LEADER IN COMMUNITY HEALTH
Delaware County is a study in contrasts, with only a few miles separating affluent suburbs, solidly middle class neighborhoods, and communities facing challenges more commonly associated with urban areas. But Crozer-Keystone is committed to making sure that all residents of Delaware County to have the opportunity to live healthier lives at every stage of life, no matter what their background or zip code. Recently, the health system was named the 2013 winner of the Foster G. McGaw Prize for Excellence in Community Service, the nation’s largest and most prestigious honor for community service in healthcare, carrying a $100,000 prize. Each year, about 100 healthcare organizations apply for the prize, which is sponsored by The Baxter International Foundation, and the American Hospital Association (AHA) and Health Research & Educational Trust. Crozer-Keystone programs and partnerships such as Women’s and Children’s Health Services, Crozer Wellness Center, the Kids Asthma Management Program, Community Health Education, Oncology Outreach, Senior Health Services, and ChesPenn Health Services – among others – were recognized for their innovative approaches to improving the health of Delaware County’s most vulnerable populations. 11
Crozer-Keystone is the county’s leading provider of maternity care, delivering about 3,400 babies each year.
Medication Administrative Checking uses barcode technology to allow Crozer-Keystone caregivers to ensure that they are giving patients the right medication at the right dose, at the right time. HARNESSING THE POWER OF TECHNOLOGY TO MAKE CARE BETTER, SAFER AND MORE EFFICIENT
Crozer-Keystone is investing in the people, processes and technologies to be a high-reliability organization, and to provide the best, most convenient care possible. For the 10th consecutive year, Crozer-Keystone was recognized as a “Most Wired” health system by the American Hospital Asso12
ciation’s Hospitals and Health Networks magazine, which conducts a national industry survey that measures the level of information technology (IT) integration in U.S. hospitals and health systems. Some innovations are highly visible, such as the use of electronic health records instead of paper, or the online patient portal where patients can securely access their health information and communicate with their CKHS physicians. Others are less visible but just as critical to excellence in patient care. In Crozer-Keystone’s hospitals, they’ve spent the better part of a decade implementing barcode and medication administration checking systems at the bedside, and computerized order entry for prescribing medications is implemented. In outpatient offices, physicians receive electronic prompts when patients are overdue for screenings or visits, and they can transmit prescriptions electronically to pharmacies. PARTNERING WITH LOCAL BUSINESSES TO HELP INJURED WORKERS GET BACK ON THEIR THEIR FEET
For nearly 20 years, the CKHS Centers for Occupational Health have worked with local businesses to provide the medical and therapy services injured employees need to return to work quickly and safely. Based at Taylor and Springfield Hospitals, the health system’s
occupational health clinics coordinate and manage Workers’ Compensation injuries from multiple entry points: hospital Emergency Departments, other specialists’ offices, and other treating hospitals and providers. The clinics offer open access with same-day appointments; patient education programs; an integrated approach to communication among employers, case managers and providers; and dedicated physicians who can tour work sites to evaluate risk and understand job duties. THERE’S EVEN MORE TO LEARN ABOUT ALL THAT CROZER-KEYSTONE HEALTH SYSTEM HAS TO OFFER
Crozer-Keystone invites you to get to know them better – for the benefit of you, your colleagues and staff, your family and friends, and all of Delaware County. Call 1-800CK-HEALTH (254-3258) or visit online at www.crozerkeystone.org for more information or to find a physician who’s right for you. Visit www.crozerkeystone.org/news to check out the latest news, sign up for enewsletters, and to connect through social media such as Twitter and Facebook. The health system’s new HealthBeat blog, at http://healthbeat.crozerkeystone.org, features timely information about healthy living from Crozer-Keystone experts.
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DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
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Healthy Employees AND YOUR BOTTOM LINE
Why should employee health matter to you? It’s simple. When employees are healthy, they miss less time from work, and they are more productive when there. This equation becomes more significant if employer-sponsored health insurance is offered, since premiums for healthier employees are significantly less.
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OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE
ACCORDING TO THE CENTER FOR AMERICAN PROGRESS, it is esti-
mated that unhealthy employees cost employers $160 billion each year due to productivity lost. As employers look for ways to reduce expenses, investing in opportunities to promote a healthy work culture has become a viable option. There are many low-cost methods that can be utilized to improve employee health in the workplace. Simple solutions include: • Replacing junk food in vending machines with healthier options. • Participating in low-impact activities during a break, like taking a brisk walk with a group of colleagues. The benefits of walking are two-fold: cardiovascular improvement and stress reduction. • Encouraging the use of stairs as another approach to engage employees in physical activity.
• Sending a monthly email blast that includes a healthy tip, or post the tips in a break room for employees without email access. Promoting a healthy work culture is easy to implement. So, what are you waiting for? Your employees (and your bottom line) will thank you for it! Kristin Ball Motley, Pharm.D., CGP is the president of Health Care Solutions of Delaware Valley, a firm that provides services for employers to improve and maintain a healthy workforce.
DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
Health Care Solutions of Delaware Valley #200 1/4 page c Health Care
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Lung cancer is the third leading cause of death in our area, with 62.0 deaths per 100,000 population. This is higher than the Pennsylvania statewide rate of 55.4 per 100,000 population.
Exposing a Silent Killer in Delaware County LUNG CANCER CAUSES MORE deaths than the next three most common cancers combined (colon, breast and prostate). In Pennsylvania alone, it is the most deadly among both men and women, accounting for an expected average of 11 and 10 deaths, respectively, per day in 2013. What’s more, Delaware County has one of the highest incidences of lung cancer in all of Pennsylvania. WHY SO DEADLY?
It’s not uncommon for lung cancer to be diagnosed while a patient is being evaluated for another suspected illness, according to Mercy Oncologist Eugene Choi, MD. “For a lot of patients, their lung cancer was found when they came in to be treated for pneumonia, or had a chest X-ray for something else,” explains Choi. “Often there are no symptoms of lung cancer in its earliest 16
stages, so it goes undetected.” By the time most patients do develop symptoms of lung cancer – such as weight loss, coughing up blood and chest or rib pain – the disease is progressed and the chance of a cure is diminished. CATCHING LUNG CANCER IN TIME
Previously, the only test for lung cancer was an x-ray, which generally catches lung cancer too late for treatment to succeed. Today, a low-dose computed tomography (CT) scan can potentially find cancer early, before symptoms appear and when it’s easier to treat. Annual low-dose CT screening for lung cancer is recommended for high-risk individuals, including those who smoked a pack of cigarettes a day for 30 years or an equivalent amount (i.e. two packs a day for 15 years) and
who are between the ages of 55 and 80. The risk for lung cancer increases with age and cumulative exposure to tobacco smoke. Smoking is the biggest risk factor. Additionally, numerous occupational and environmental carcinogens, such as asbestos and radon, increase the risk of lung cancer. Individuals with these risk factors should ask their physician whether a CT screening is appropriate. Mercy Fitzgerald Hospital provides a lowcost lung CT screening program at $99. If a person’s insurance does not cover the screening yet, the price should not deter them from taking this potentially life-saving measure. To learn more, you can contact the Mercy Fitzgerald oncology nurse navigator at 1-877-GO MERCY or visit our website at www.mercyhealth.org/healthylung.
OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE
Advances in CT technology have made it possible to find signs of lung cancer early on. The earlier lung cancer is diagnosed, the more effective treatment can be and the more possible it is for a cure.
Mercy Fitzgerald Hospital’s Healthy Lung Program aims to save more lives from lung cancer through screenings and early detection. An oncology nurse navigator is a member of the Healthy Lung Team at Mercy Fitzgerald Hospital, along with radiologists and pulmonologists. Should lung cancer be suspected, a nurse navigator will be contacted to help you manage appointments, answer questions and serve as a resource.
DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
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Aging in Place Tips for Adults with Older Parents by Sue Uleau, co-owner of Lisette Home Care Services LLC
There are many warning signs that could mean your aging parents need help but that doesn’t mean that a nursing home is the answer.
Lisette Home Care Services LLC Non-Medical In-Home Care offered from 2 to 24 hrs. a day:
3 Personal Care 3 Home Support 3 Meal Prep 3 Companion 3 24 Hr. Live In Available 3 Serving all of Delaware County “Care” It’s Not Just In Our Name, It’s What We Do.
2211 Chichester Ave., Suite 104 Boothwyn, PA 19061
484.480.6669
GRANNY’S HELPING HANDS PA, INC. Quality Service Bonded Since 1992
Congrats!!!! To our 2013 Recipient Lillie Williams
Feeling Overwhelmed? Need a Break? Looking for Quality Compassionate Care? In Need of Dependable, Affordable Care? Our Bonded & Insured Looking for RN Supervised Direct Care Workers? Looking for an Agency that goes the extra mile to ensure you have superb service? Services Include: • PERSONAL CARE If so, Granny’s Helping Hands is awaiting your call! • MEAL PREP We are a participating provider with the local Area Agencies for • LIGHT HOUSEKEEPING Aging, most Waivers and Options programs. Call us today to see if • LAUNDRY you qualify for free services. • MEDICATION REMINDERS • ESCORTS TO APPOINTMENTS • RECUPERATIVE CARE • LOCAL ERRANDS • COMPANIONSHIP
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610.284.4244 www.GrannysHelpingHands.com Employment Opportunities Available. An equal opportunity employer.
THERE COMES A TIME when adult children notice that a parent may not be doing as well as they claim and may need some assistance. There might be excuses for why mom is wearing wrinkled or mismatched clothing or why dad is losing weight. For parents to accept that they cannot care for themselves any longer is a loss of a very valuable thing: independence. Admitting the need for help and accepting assistance is not easy for people as they age. The following are some signs to be aware of as you visit your aging parents: • Forgetfulness or confusion • Weight loss • Unexplained bruising • Neglecting of grooming habits • Mood swings or depression • Difficulty with walking, balance, and mobility • Smell of urine • Piles of unopened mail or late notices Denial often plays a major role and it is adult children who must decide; do my parents need home care assistance? There are many warning signs that could mean your aging parents need help but that doesn’t mean that a nursing home is the answer. Home care is defined as non-medical support services provided in the home. It is very frightening concept for seniors
to leave their home, so in-home care may be appropriate if an individual needs minor assistance with daily activities of living. Home care aides assist with tasks such as: • Personal care • Light cleaning & laundry • Meal preparation • Grocery shopping • Medication reminders • Companionship • Transportation to medical appointments Home care benefits not only an aging parent but also their adult child who is concerned for their parent’s health and safety. The time to start talking with aging parents is now rather than later, after a crisis has occurred. So begin discussing what’s been observed and if your parents acknowledge a problem, then ask their thoughts on how to resolve them. If your parents don’t recognize a problem, use specific examples to support your concerns. Home care services can be paid either privately out of pocket, through some health insurances, through your local Area Agency on Aging, or based on income levels from Medicaid programs. Sue Uleau has 27 years in the Home Care field with the last 6 years as co-owner of Lisette Home Care Services LLC.
OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE
UPCOMING EVENTS MARCH 11 YOUNG PROFESSIONALS BEER TASTING
Join other Young Professionals (40yrs and younger) as they taste the flavors of a Delaware County local brewery and network with us at the newly renovated Rose Tree Restaurant.
@ ROSE TREE RESTAURANT
MARCH 12 CITADEL WOMEN IN BUSINESS @
Women in Business networking events are programs that provide an opportunity for expansion of professional circles. The March event is sponsored by Citadel Banking.
STAYBRIDGE SUITES BRANDYWINE VALLEY
MARCH 20 SMALL BUSINESS AWARDS Join fellow Members of the Chamber at the luncheon and networking event where winners will be recognized for excellence in small business in Delaware County. MARCH 24 STATE OF THE CITY: CHESTER Join us at Widener University for the annual update on the State of the City from Mayor John Linder of Chester, Pennsylvania. An informative presentation on the projects and programs in progress and on the horizon, the event includes a question and answer session with the Mayor after his remarks.
MEMBER ORIENTATIONS In the Delaware County Chamber of Commerce orientation session you will learn how to maximize the benefits of your Chamber investment. The meeting is open to new and existing members alike. Expect to get new ideas, discuss how to get the most out of your Membership, plus meet and network with other Chamber Members. Attend this orientation to meet the staff and get the facts about how we can serve you and your business. Orientations take place at the Chamber of Commerce on a quarterly basis. Please register to attend.
APRIL 1 MEMBERSHIP ORIENTATION In the Delaware County Chamber of Commerce orientation session you will learn how to maximize the benefits of your Chamber investment. The meeting is open to new and existing members. APRIL 8 STATE OF THE COUNTY Join us at D’Ignazio’s Towne House for the annual update and overview of the state of Delaware County and mingle with Delaware County Council.
Join more than 100,000 leaders from around the world and discover what it means to be a leader worth following.
MAY 9 LEADERCAST @ THE DREXELBROOK
MAY 21 NONPROFIT BOARD MATCH @ THE CHAMBER
Organizations seeking new board members are invited to meet Chamber Members who are ready to serve. Members interested in career advancement with board involvement will present their qualifications, intent, and interests at this exclusive mixer. MAY 23 STATE FORUM LUNCHEON @ SPRINGHAVEN
Constituents from the county and business community hear from members of our delegation on issues impacting budgetary concerns.
GOLF CLUB
JUNE 3 SPEED NETWORKING @ THE CHAMBER An efficient, face-to-face professional networking model, that enables participants to make new contacts through one-on-one focused conversations lasting between 2-5 minutes. JUNE 9 FOUNDATION OF THE DELAWARE COUNTY
Spring Orientation Tuesday, April 1, 2014 8:30 – 10 am Summer Orientation Tuesday, July 1, 2014 8:30 – 10 am Fall Orientation Tuesday, October 7, 2014 8:30 – 10 am Winter Orientation Thursday, December 11, 2014 12 – 1 pm (during the Holiday Open House event)
CHAMBER OF COMMERCE GOLF INVITATIONAL Includes golf at a Member country club, followed by a cocktail reception, silent and live auction with dinner. JUNE 18 GENERAL MEMBERSHIP LUNCHEON @ DREXELBROOK Celebrate with the Chamber Board, Staff and Membership as we honor the Lifetime Achievement Award recipient and the Business Leadership Academy at this networking luncheon.
DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
Catering for the events by DiFabio’s 9th Street Market & Catering Co. 19
EVERY SPRING THE DELAWARE COUNTY CHAMBER OF COMMERCE invites our Members to showcase their business and participate in the annual Small Business Awards. This event provides Member companies great recognition to the Delaware County business community throughout the year. The Chamber believes that our Member organizations articulate the company values, goals and practices that make Delaware County strong. Nominations are reviewed by the SBA committee in February, evaluated and benchmarked against the same categories of their peers. Businesses are awarded in one of four (4) categories: • Small Business Person • Small Business • Small Family Business • Charitable or Nonprofit Organization The Delaware County Chamber of Commerce and event sponsors will introduce the winners during a lunch and networking event on March 20, 2014 at the Drexelbrook Events Center in Drexel Hill, PA. Keynote speaker Howard Stoeckel, former CEO and President of Wawa, will be part of the program, greeting winners and discussing how to advance business from his own personal successes. Join us in our celebration of local business! All are invited to attend. Register for a seat at the luncheon online by visiting www.delcochamber.org.
Join us in our celebration of local business!
Small Business Awards
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Congratulations to the 2013 Award Recipients 1 • Small Family Business: Caramanico Organic Lawn Care 2 • Charitable or Nonprofit Organization: Pennsylvania Veterans Museum
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3 • Small Business Person: Anton Dell’Orefice of Delightful Detail 4 • Small Business: Smart Park/Express Park 3
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Welcome New Members!
WE WISH TO EXTEND a warm welcome to our newest Members of the Delaware County Chamber of Commerce. Membership in the Chamber is a great business decision that gives you a competitive ‘edge’ in the regional business community. The Delaware County Chamber of Commerce is dedicated to making our county and the regional area a better place 20
to live, work and conduct business. Visit our online directory at delcochamber.org to learn more and inquire about the superior services offered by our new or existing members. As always, we thank you for your commitment to the Delaware County Chamber of Commerce and the regional business environment. All Riders Up American Duplicating American Express Global Corporate Payments American Express OPEN Small Business Credit Cards ANRO Communications Arthur K. Balin, MD, PhD., FACP Bay Horse Consulting Be Proud Foundation
Beauty Arts & Gifts Berkshire Hathaway Home Services Better Living Center Bork Technologies Bowling Green Brandywine Budget Blinds of Media Carebuilders at Home CBS United, Inc. DiPrinzio Plumbing/General Contracting Eventricity First & Goal Sports Garrett Williamson Foundation Glen Mills Veterinary Hospital, Inc. HVAC Distributors INSITE Photography JCL & Associates LA Fitness The Law Offices of Michael J.Viscuso LLC Linn Architects Mancini & Associates Marcellus Shale Coalition Massage Envy Spa
McGarrigle’s Automotive Services Mickey Vernon Sports History Museum Mr. Rooter of Southeastern PA New York Life Nurses’ Resource Network O’Brien Greene & Co. Inc. Patient First Popcorn Obsession, LLC Raymour & Flanigan Rogue Elite Rose Tree Dental Group Schaffer DeSouza Brown Inc Scott Arboretum of Swarthmore College Sharon White Shipley Energy Star Army Navy Suma Home Care, Inc. TechImpact Terminix USA Logistic Services Inc. Wm Henderson Plumbing, Heating, Cooling Services Xoçai Healthy Chocolate
OFFICIAL MAGAZINE OF THE DELAWARE COUNTY REGIONAL CHAMBER OF COMMERCE
MEMBERS|||||||||||| ||||||||||ON THE MOVE|||||||||||| Alix James awarded SmartCEO Future 50 of 2014 Award. Nielsen Kellerman designs, manufactures and distributes waterproof instruments for active lifestyles and technical applications across three brands. CEO Alix led the company through a change in ownership, the goal which was to continue operations seamlessly while allowing the founders to retire.
Ethernet Forum (MEF) Carrier Ethernet Awards for North America, including the prestigious Service Provider of the Year. The company also won Best Marketing and Best Carrier Ethernet Business Application for an Ethernet network deployment with the Denver Broncos. Comcast Business, a unit of Comcast Cable, provides advanced communication solutions to help organizations of all sizes meet their business objectives.
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Crozer-Keystone Health System receives prestigious $100,000 Foster G. McGaw Prize for excellence in community service. Crozer-Keystone Health System is a not-for-profit, community-based health system serving more than 550,000 individuals in Delaware County at its five hospitals, several outpatient centers, the Healthplex Sports Club and a comprehensive physician network of primary care and specialty practices. Among other programs, Crozer-Keystone was recognized for the following innovative community service initiatives: • Women and Children’s Health Services • Asthma Management and Prevention • Crozer Wellness Center • Cancer prevention and early intervention • Senior Health Services
Kevin Dow Named Senior Vice President, Impact and Innovation at United Way of Greater Philadelphia and Southern New Jersey. In this role, he will lead United Way’s regional Impact agenda, developing and executing strategies that address critical needs in local communities, improving education, income, and health in nine counties across Southeastern Pennsylvania and Southern New Jersey. Under Dow’s leadership, UWGPSNJ will invest its Impact Fund in organizations and United Way-led programs and initiatives.
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Comcast Business Awarded North America Service Provider of the Year. Comcast Business won multiple awards in the Metro
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Power Home Remodeling Group was ranked No. 2 on the Baltimore Sun’s 2013 Top Workplaces list. Power Home Remodeling Group, one of the nation’s largest home remodeling companies, was ranked No. 2 on the Baltimore Sun’s 2013 Top Workplaces list. With 180 employees, the company’s regional office in Greenbelt, Maryland was ranked in the
DELAWARE COUNTY REGIONAL NEWS / WINTER 2014
midsize companies category (companies with fewer than 250 employees). Power also received a special distinction among midsize companies for providing employees with direction on the path to achieving personal career goals based on feedback from confidential employee surveys. Headquartered in Chester, Pa. and family-owned since 1992, Power Home Remodeling Group is the nation’s fifth largest home remodeling company with more than 1,200 employees and $170 million in sales. They provide energy-saving and environmentally friendly exterior remodeling solutions to residents across the country.
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Franklin Mint Federal Credit Union (FMFCU) announced the following promotions: Jennifer Strasinski, district manager, to vice president; Patricia Holder Dean, market manager, to assistant vice president; and Nino DiRienzo, branch manager, to assistant vice president and market manager. Franklin Mint Federal Credit Union has provided financial products and services to its members in the greater Philadelphia region and beyond since 1970. For more information, visit fmfcu.org.
_________________________ Chester-Jensen celebrates 100 years of service. They have been pioneering fluid heat exchange technology since its inception in 1914. The diversity of product applications, developed over the years, has enabled them to serve a wide variety of
markets including dairy, meat and poultry, food processing, pharmaceutical, chemical and allied industries worldwide.
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Hawthorn Suites by Wyndham has Landed at Philadelphia International Airport. Crescent Hotels & Resorts is pleased to announce that the Residence Inn by Marriott Philadelphia Airport, became the Hawthorn Suites by Wyndham Philadelphia Airport on January 4, 2014. The Hawthorn Suites by Wyndham Philadelphia Airport, located at 4630 Island Avenue, Philadelphia, PA, is adjacent to Philadelphia International Airport (PHL) and eight miles from historic downtown Philadelphia. This hotel is a 102 room, all-suite property with meeting space that can comfortably accommodate groups of up to 25 attendees. The hotel will feature a fresh and improved look in early 2014 as updates will be made.
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Exelon nuclear plants help meet high energy demands in extended low temperatures. KENNETT SQUARE, PA (Feb. 7, 2014) – Exelon Generation’s nuclear fleet continued to produce electricity around the clock and was unaffected by ice, snow storms and frigid temperatures that dominated the first month of 2014. Exelon’s ten nuclear power plants in Illinois, Pennsylvania and New Jersey operated continuously throughout January, producing more than 12 million megawatt-hours of electricity, enough to power more than 16 million average American homes. 21