Property Management
welcome
welcome
to the Atlas Real Estate Network
What sets Atlas apart At Atlas by LJ Hooker, we use global insights to create localised real estate strategies, getting the best results for our clients. These insights combined with our area-specific expertise eliminates guesswork and drives results. Our exceptional service offering is backed by industry-leading technology and marketing, meaning our time is spent on our clients, not behind a desk. Like an Atlas, we present global information in a localised way. We present worldly insights and apply strategies to suit local markets. Our property managers will highlight opportunities for our clients and guide them on their property journey. Our service offering is the best in real estate. We put a world of experience behind our clients as well as an expert team. Atlas property managers collaborate with our marketing, administration and technology teams to secure strong results for our clients.
The right fit Finding reliable and responsible tenants is the most important aspect of managing a property portfolio if minimising stress and maximising returns is your goal. Our property management team has the experience and knowhow to handle this crucial step for you, and we treat every property as though it were our own. We’re all about transparency at Atlas, so once a prospective tenant has inspected a property and completed the online application form, it’s shared with you and our team. We check the prospective tenant’s rental history, income record and references, moving quickly but carefully to find the best fit. While it’s our job to find you a tenant, you can be as involved in the screening process as you wish.
At your service We’re here to provide as much or as little help as you need to effectively manage your investment properties. We can take all the necessary steps to meet compliance on your behalf or, if you prefer to take on some of these tasks yourself, we’ll advise you on what to do when. At Atlas our property management service includes: • Tenancy documents prepared and lodged • Regular rental market reviews • • • • • • • • • • •
Online rental payment statements Routine inspections Detailed property condition reports with photos Tenant check-in at start of tenancy Managing the check-out process Smoke alarm compliance check Water compliance check Pool compliance check Cost-effective repairs and maintenance Payment of outgoings/transfer of utilities Insurance claim processing
Help at hand Having reliable and affordable tradespeople on call to take care of repairs promptly and professionally keeps tenants on side and your asset in prime condition. Tenants log a repair using our online property portal, triggering an alert to both the landlord and the Atlas property management team. We then contact the relevant tradesperson and arrange to have the repair carried out at a competitive price – pronto. Tenants are also provided with a list of 24-hour emergency contacts.
The rental process An expert approach to residential investments, with a step-by-step plan for success.
1
Appoint an agent
2
Determine the rental price and marketing strategies
3
Advertise the property and conduct open home inspections
4
Process applications and approve successful applicant
5
Undertake condition report, have the residential tenancy agreement signed, obtain bond and hand keys over to the tenant
6
Tenants move in
7
Conduct routine inspections
8
Undertake repairs and maintenance where necessary
5
steps to get your house ready for lease
Achieving the best outcome for your property is all about presentation, promotion and positioning. The effort you make to prepare your house for lease now will not only impress visitors at open-for-inspections, but also result in far more appealing photos – and these days it’s the images people see online that can drive potential tenants to your property. Follow these simple tips to present your home in its best light and you’re already a step ahead of the competition.
1
Make a great first impression
2
Inclusions - what you leave behind
3
Make it sparkling clean
4
It’s all about the presentation
5
Better safe than sorry
Stand well back from your house and take a good look – if the garden needs a tidy up, the trim needs repainting or the front gate has seen better days, now is the time to get those jobs done. Weeds and peeling paint are an instant turn-off. Aim for a home that looks well-maintained and easy to care for.
Have a think about any items that you could leave in the home to add value. Does the kitchen have space for a dishwasher, or does the laundry have a specific size for a washing machine that tenants could struggle to fill? You might be better off leaving these items, rather than expecting tenants to buy their own.
Don’t just do the basics, a proper spring clean sets the benchmark high for your property to be returned in good condition. Tenants instantly pick up on cooking and pet smells, dusty shelves and grimy bathrooms are not appealing when they visit a property, so do whatever it takes to clean your house thoroughly inside and out.
Make sure your property is looking great for photos. New paint, carpet and fittings can be an effective way to update a property, so can a new bathroom or kitchen. Adding in heating and/or cooling can add value and maximise return. Don’t forget the outside - make sure to mow, sweep and prune the garden, take care of pests if necessary.
Avnu can arrange a professional stylist for you, but if you’re taking on this task yourself take inspiration from magazines and online resources such as Houzz or Pinterest to make your house look its best. Updating cushions and adding plants and vases of flowers can make a big difference.
Next steps At our upcoming meeting, we’ll clarify your needs and goals, and work with you to create a bespoke strategy to achieve them. We’ll define the right price point for your property and the ideal timeframe to present it to potential tenants, as well as answer any questions you may have. Success comes down to timing, presentation and having an experienced property manager by your side you can trust. We’ll talk about:
• Current market trends • • • •
The appropriate strategy to maximise your return Marketing options and associated costs A campaign start date Necessary compliance documents
We’re excited at the prospect of joining you on your journey in real estate, and making it an enjoyable one.
Looking forward to working with you
atlas.com.au Atlas by LJ Hooker