American Coin-Op - July 2022

CLEAN SHOW GUIDE: EXHIBITOR LISTINGS

Some

CLEAN SHOW GUIDE: EDUCATION SESSIONS

CLEAN 2022 SHOW PREVIEW

COLUMNS

40 POINTERS FROM PAULIE B: FINDING BALANCE BETWEEN WORK AND HOME

There is a natural conflict of time between work and home, whether you want to get ahead in a career, or you want to get ahead with a small business, says retired multi-store owner Paul Russo. He shares his thoughts about the crisis events that keep pulling you back and some things you can do to help reduce the amount of time working on your store after you’ve “clocked out.”

REAL ESTATE DEVELOPERS EMBRACE LAUNDRY BUSINESS

VIEWPOINT

IT’LL BE GOOD TO BE BACK

Charles Thompson, Publisher

E-mail: cthompson@ATMags.com Phone: 312-361-1680

Donald Feinstein, Associate Publisher/ National Sales Director

E-mail: dfeinstein@ATMags.com Phone: 312-361-1682

Bruce Beggs, Editorial Director

E-mail: bbeggs@ATMags.com Phone: 312-361-1683

Mathew Pawlak, Production

Manager

Nathan Frerichs, Digital Media Director

E-mail: nfrerichs@ATMags.com Phone: 312-361-1681

ADVISORY BOARD

I always look forward to the time our Clean Show Guide issue comes around, because it means that the next edition of our industry’s premier trade show isn’t too far off.

After everything we’ve been through the last couple of years, I don’t know that I’ve awaited a Clean Show more anxiously than this one starting July 30 in Atlanta.

Since I joined this industry 20-plus years ago, I’ve been a fan of Clean. (This Atlanta show will be my 11th!) What’s not to like about being given the opportunity to learn about the latest trends and issues impacting laundry operations while also seeing and meeting key executives, contributing writers and, last but certainly not least, our magazine’s readers?

Now that Clean is back after an extra year’s delay, I hope you’ll take advantage of everything the event has to offer.

Our Clean Show Guide beginning on page 10 presents a show preview, an exhibitor list complete with descriptions, and summaries of the 30 hours of education sessions available to all attendees. It’s “must-read” material if you’ll be traveling to Atlanta.

The summer days there will likely be warm and muggy (it can also get a bit warm on the show floor), so pack and dress appropriately. And be sure to drink lots of water to stay hydrated.

If you’re an active person and intend to walk the entire exhibit floor, you’ll travel miles. Wearing comfortable shoes can mean the difference between productivity and pain.

Have a plan before you arrive. Use our Guide and the Clean Show website to prepare lists of the exhibitors you want to visit and the education sessions you want to attend. You’ll get more done this way than by winging it. And if you think you can see the whole show in a day, well, good luck with that.

Finally, if you’re hoping to connect with certain people in Atlanta, making an appointment with them now isn’t a bad idea. Time is precious during a limited event like this, so make it count.

When I’m not at our booth 4314, I’ll be checking out exhibitors, taking notes in sessions, or getting reacquainted with colleagues and friends. Hope to see you in Atlanta!

Bruce Beggs Editorial Director

Andy Wray

OFFICE INFORMATION

Main: 312-361-1700

American Coin-Op (ISSN 0092-2811) is published monthly. Subscription prices, payment in advance: U.S., 1 year $50.00; 2 years $100.00. Foreign, 1 year $120.00; 2 years $240.00. Single copies $10.00 for U.S., $20.00 for all other countries. Published by American Trade Magazines LLC, 650 West Lake Street, Suite 320, Chicago, IL 60661. Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Coin-Op, Subscription Dept., 125 Schelter Rd., #350, Lincolnshire, IL 60069-3666. Volume 63, number 7. Editorial, executive and advertising offices are at 650 West Lake Street, Suite 320, Chicago, IL 60661. Charles Thompson, President and Publisher. American Coin-Op is distributed selectively to owners, operators and managers of chain and individually owned coin-operated laundry establishments in the United States. The publisher reserves the right to reject any advertising for any reason.

© Copyright AMERICAN TRADE MAGAZINES LLC, 2022. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Coin-Op does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Coin-Op or its staff. While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

Douglas Pratt Tony Regan

Sharon Sager Michael Schantz

Bruce Beggs

SURVEY

PLENTY OF BIG DRAWS TO ATLANTA’S CLEAN SHOW

Nearly 57% of the self-service laundry owners and operators polled in this quarter’s American Coin-Op Your Views survey say they plan to attend the July 30-August 2 Clean Show in Atlanta.

Roughly 30% have decided that they will not attend the trade show—convening for the first time in three years due to a pandemic delay—and the remaining 13.5% were unsure at the time of the unscientific survey.

Whether they would be attending or not, 63.2% of respondents say the biggest factor in favor of visiting Clean is all that it has to offer: exhibits of equipment, systems and supplies; education sessions; and networking and socializing opportunities.

Nearly 16% say the biggest draw is the education sessions, while 13.2% point to the exhibits (as of press time, nearly 350 companies and organizations had reserved booth space). The remaining 7.9% are drawn to the networking and socializing opportunities the event presents.

There will be roughly 30 hours of education programming during Clean, and the Coin Laundry Association is presenting several sessions. Among them, the topic generating the most interest among survey respondents (84.6%) is “The Next Generation of Laundromats,” with “Tips and Tools for Evaluating New Laundromat Technology” running a close second (76.9%). Another popular topic is “Maximizing Your Laundromat’s WDF and Pickup & Delivery Business” (61.5%).

Among the general sessions, “2022 Economy — Are We Ever Going to See Normal?” (71.8%), “Attracting & Managing the New Generation of Workforce” (48.7%) and “Where to Start? Tips for Entering the Commercial Laundry Industry” (41.0%) are garnering the most pre-show buzz.

Store owners and operators who’ve attended Clean before were asked to share a tip for first-timers. Here are some of their answers:

• “Spend enough time to talk to vendors. Don’t rush it.”

• “Pick the educational sessions you want to attend and then explore the floor.”

• “Pace yourself. If you’re not interested, politely move on. If you wait toward the end of the show, you will get more time for in-depth conversation.”

• “Ask lots of questions.”

• “Take your time and see and learn what you are interested in. You can’t see it all in one day.”

• “Take the time to make the trip. One idea or contact that you get or make can change your success trajectory and pay for the entire show expense.”

Respondents who will not be attending Clean this year said they couldn’t spare the time (72.7%), couldn’t afford the cost (45.5%)

Whether you’re planning to attend The Clean Show or not, what’s the biggest factor in favor of going?

Whether you’re planning to attend The Clean Show or not, what’s the biggest factor in favor of going?

Exhibits of equipment, systems and supplies Education sessions

Exhibits of equipment, systems and supplies

Education sessions

Networking and socializing All of the above

Networking and socializing All of the above

13.2%

The Next Generation of Laundromats

13.2% 84.6%

Leveraging Community Engagement for Social Impact and Profit Everything You Need to Know About Your First Laundromat - and More!

15.8% 25.6%

The Next Generation of Laundromats

Leveraging Community Engagement for Social Impact and Profit Everything You Need to Know About Your First Laundromat - and More!

Tips and Tools for Evaluating New Laundromat Technology Maximizing Your Laundromat’s WDF and Pickup & Delivery Business

Tips and Tools for Evaluating New Laundromat Technology Maximizing Your Laundromat’s WDF and Pickup & Delivery Business

7.9% 20.5%

The Coin Laundry Association is sponsoring a handful of education sessions. Choose the three that interest you most.

The Coin Laundry Association is sponsoring a handful of education sessions. Choose the three that interest you most.

63.2% 76.9% 61.5%

15.8% 7.9% 63.2% 61.5%

To read other Your Views survey stories, visit www.americancoinop.com

and/or were missing it due to pandemic/health precautions or they had made other plans (27.3% each).

American Coin-Op’s Your Views survey presents an unscientific snapshot of the trade audience’s viewpoints at a particular moment. Percentages may not add up to 100% due to rounding.

Subscribers to American Coin-Op emails are invited to participate anonymously in an industry survey each quarter. The entire trade audience is encouraged to participate, as a greater number of responses will help to better define owner/operator opinions and industry trends.

FRONT-LOAD DEPENDABILITY, REIMAGINED.

Lots of manufacturers make front-load washers, but for a company built on dependability, the standards are higher. So when the engineers at Maytag® Commercial Laundry set out to redesign their front-load washer from the ground up, they had one goal: to surpass expectations for performance and reliability.

After five years of real-world usage in laundromats around the world, it’s safe to say the MHN33 has done just that.

THE DURACORE DRIVE SYSTEM

A washer’s performance depends on its heart—its drive system—so that’s where the engineers started.

ADVANCED SPIN TECHNOLOGY

Another goal for the engineering team was to exceed customer expectations for cycle consistency and balance performance compared to previous models.

They came at the challenge from several different angles, updating the imbalance algorithm to help prevent unbalanced loads and engineering a six-point suspension for better stability.

ADDED EFFICIENCY

Along with better performance, the ENERGY STAR®-certified MHN33 also provides better efficiency. Where other comparable washers use 13 or 14 gallons per cycle on average, the MHN33 uses only 10.71 gallons.

The result is the DuraCore Drive System, designed and tested to run an impressive 15,000 cycles.1

The DuraCore Drive system is built around a shock-absorbing, diecast trunnion that helps strengthen the machine’s overall drive system and basket structure. A robust shaft sleeve, oversized premium bearings and a triple-lip seal minimize drive shaft wear and reduce moisture exposure.

A RENEWED HERITAGE OF RELIABILITY

The MHN33 front-load washers that come off the dedicated commercial line at Maytag’s Ohio plant are ready to perform for years to come, and Maytag Commercial Laundry backs them up with a warranty to match.2

Want to know more about how Maytag Commercial Laundry engineers quality and reliability into every machine it makes? Visit maytagcommerciallaundry.com

warranty details.

ADVANCED SPIN TECHNOLOGY

ENERGY STAR® CERTIFIED

THE WASHBOARD FOCUSED ON THE COMMUNITY. THEIR DISTRIBUTOR NEVER LOST SIGHT OF THAT.

A lot has changed since Patty Lawrence opened in 1982. But not her community focus. When aging machines made it hard for customers to get the results they were looking for, she looked to her Maytag® Commercial Laundry distributor. With her since day one, they knew her store as well as she did and retooled to meet Patty’s needs and improve her customer’s experience. See more of her story at Patty-MaytagCommercialLaundry.com.

Preparing for a ‘Peachy’ Time in Atlanta

Four-day show starting July 30 offers some 350 exhibitors, 30 hours of education

by Bruce Beggs, Editorial Director

This month, the 2022 edition of The Clean Show will open at the Georgia World Congress Center in Atlanta, bringing together self-service laundry owners/operators and other textile care professionals for four days of networking, education and business development.

Each edition of Clean—formally the World Educational Congress for Laundering and Dry Cleaning—draws thousands of people from around the world to see and learn about the newest and most technologically advanced products the industry has to offer.

Scheduled for Saturday, July 30, through Tuesday, August 2, it will be the first Clean Show since 2019; the every-other-year event was delayed a year due to the COVID-19 pandemic.

Exhibitors are gearing up to meet with potential buyers from across the commercial laundering, drycleaning, and textile service industry. There will be booths featuring roughly 350 companies and organizations spread throughout halls B1 through B5. (Complete exhibitor listings can be found beginning on page 18.) ▼

The Georgia World Congress Center (pictured at top and at left) is preparing to welcome thousands of textile care professionals. (Photos: Georgia World Congress Center Authority)

Attendees can expect to see and/or learn about machinery, systems and accesso ries for washing, cleaning, and other tex tile applications; financial and technology solutions; additives and chemicals; facility maintenance; logistics and material flow, and energy-saving solutions and water technology.

At press time, it was announced that Clean would have 41 first-time exhibitors, which show organizer Messe Frankfurt says is a record for the most new compa nies in any one year in Clean Show history, which dates back to 1977.

Aside from the many exhibits, Clean Show attendees will have the option to attend over 30 hours of free education sessions, with content provided by the five partnering associations: Association for Linen Management (ALM), Coin Laundry Association (CLA), Drycleaning & Laundry Institute (DLI); Textile Care Allied Trades Association (TCATA) and TRSA, the Association for the Linen, Uniform and Facility Services Industry.

This year’s sessions will address the latest trends, technologies and technical develop ments hitting the industry, and will feature strategies to help business owners become more efficient, effective and profitable, and be able to adapt in an ever-changing busi ness landscape.

“The Clean Show has proven to be an invaluable opportunity for our industry to come together for more than 40 years,” says Brian Wallace, president and CEO of the CLA. “In 2022, I believe that the value will be even greater in light of both the unprecedented disruption of COVID-19 as well as the seemingly frenetic pace of change occurring in the laundromat indus try since the last show.

“Not only will attendees have the oppor tunity to benefit from the hours of formal educational sessions but also the important connections with peers during the numer ous networking events.

“Clean 2022 will tell us all a lot about where we are today and where we’re going in the near future. The excitement level is sure to be at an all-time high!”

Education sessions will be limited to the show’s first three days. Morning sessions will be staged in convention center meeting rooms, while afternoon sessions will take place in a “classroom” on the exhibit floor. (For the complete schedule and session descriptions, turn to page 34.)

The four-day event begins at 8 a.m. EDT

Saturday, July 30, when only distributors will have access to the show floor, and the first education sessions occur. Gates will open for everyone at 10 following a brief ceremony, and the show will run until 5 p.m. Exhibit hours for the rest of the event will be 9 a.m. until 5 p.m. Sunday

and Monday and 9 a.m. until 3 p.m. on Tuesday.

There will be complimentary shuttle buses running each morning from desig nated hotel stops to the Georgia World (continued on page 16)

EDUCATION, EVENTS & MEETINGS

For descriptions of each session/event (if provided), turn to page 34. Sessions or events with an asterisk (*) are considered to be “members-only.”

Time

Session Title Sponsor

FRIDAY, JULY 29

10 a.m.-2 p.m. LaundryCares Foundation Free Laundry Day CLA 5:30-7:30 p.m.TRSA Welcome Reception * TRSA

SATURDAY, JULY 30

8-9 a.m. The Next Generation of Laundromats CLA 8-9 a.m. Best Culture Wins DLI 8:15-9 a.m. Laundry/Infection Prevention Forum ALM 8:30-9:45 a.m.State of the Linen, Uniform & Facility Services Industry TRSA 9-9:45 a.m.Pardon the Interruption, Automation in Process ALM 9-10 a.m.Leveraging Community Engagement for Social Impact & Profit: CLA Laundromats Doing Well by Doing Good 9-10 a.m.Self-Service Technology is Here DLI Noon-1:30 p.m.Hygienically Clean and Clean Green Certification Lunch TRSA Noon-2 p.m.LaundryCares Foundation Luncheon CLA 2-3 p.m.Attracting & Managing the New Generation of Workforce General 2-4 p.m.ALM Member Social * ALM

3:30-4:30 p.m.Where to Start? Tips for Entering Commercial Laundry Industry General 5-6 p.m.Hospitality Reception CLA 5:30-7:30 p.m.DLI-TCATA Membership Reception * DLI, TCATA

SUNDAY, JULY 31

7:30-8:30 a.m.Global Linen, Uniform/Workwear & Facility Services Breakfast * TRSA 8-9 a.m. Everything You Need to Know About Your First Laundromat — CLA and More!

8-10 a.m. 12 Profit Activators: Guaranteed to Create an Immediate DLI Cash Flow Surge

8:15-9 a.m. Proven Strategies to Combat Hourly Labor Shortages ALM 8:30-10 a.m. Global National Association Initiatives TRSA 9-9:45 a.m. The CDC Perspective on Textile Care Services ALM 9-10 a.m. Tips and Tools for Evaluating New Laundromat Technology CLA 11 a.m.-3 p.m.ALM Give Back Event ALM Noon-2 p.m.Women’s Luncheon w/Keynote Speaker Fawn Germer * CLA Noon-2 p.m.Global Linen, Uniform/Workwear & Facility Services Industry TRSA Recovery, Trends and Expansion 2-3 p.m. 2022 Economy - Are We Ever Going to See Normal? General 3:30-4:30 p.m. Global Session Panel General 7-10 p.m. CLA Dinner Event: Sea of Possibilities * CLA

MONDAY, AUGUST 1

7-8:30 a.m.Women in Textile Services & DE&I Breakfast * TRSA 8-8:30 a.m.CLA Annual Meeting * CLA 8-9 a.m. Marketing Through Your POS DLI 8:15-9 a.m.Building a Business on Culture ALM 8:30-10 a.m.Maximizing Your Laundromat’s WDF and Pickup & Delivery Business CLA 8:30-10 a.m.Legal Issues: Contracts, Labor Law and Other Legal Trends TRSA 9-9:45 a.m.Rejecting Business Opportunities: When It Makes Sense ALM to Say Goodbye or No Thanks 9-10 a.m.CINET PTC Global Best Practices Program DLI Noon-2 p.m.Secrets to Chick-fil-A Hiring & Training for Exceptional TRSA Customer Service 2-3 p.m.Human Resources Strategy General 5-6 p.m.Hospitality Reception CLA

Congress Center while Clean is in session. Buses will run about every 15-20 minutes from 7 a.m. to 11 a.m. Saturday and from 7:30 to 11 the other three days.

The schedule flips during the afternoons, with buses picking up passengers at the GWCC every 20-30 minutes and stop ping at designated points. Those shuttles will run from 3 to 6 p.m. the first three show days and from 1:30 to 4 on closing day. (For more details, including boarding points, check out the graphic on page 16.)

With so much show activity, it’ll be important to have a game plan so you gain the most from your visit, advises Greg Jira, Clean Show director for Messe Frankfurt North America.

“Definitely review the show’s floor plan. Look at the exhibitor directory and educa tion schedule. Familiarize yourself with the layout of the floor,” he says. “And then set up your own show objectives: Which exhibitors do you want to meet? What edu cational sessions are ‘can’t-miss’ for you? What networking events most interest you?

“Also, make sure you leave some time to pursue all the halls. You never know when you might unexpectedly find an unfamiliar exhibitor that can spark a new idea or can better solve an issue you’re having. Oh, and don’t let me forget: download the mobile app.”

(Visit www.cleanshow.com for updates leading up to the event.)

CHANGING OF THE GUARD

This 2022 event will be the first Clean Show managed entirely by Messe Frankfurt, which acquired it in late 2018. The Frankfurt, Germany-based company— among the world’s largest global trade show organizers—is no stranger to the textile care industry, having produced the Texcare line of shows and events in Germany, China and elsewhere for many years.

Messe Frankfurt retained Clean Show veteran Riddle & Associates to run the 2019 event in New Orleans. Don’t expect there to be a lot of changes with this edition.

“Clean has a long, long history of suc cessful events … We will introduce some new technology,” Jira says. “There’ll be a different level of show graphics. But you know, as the saying goes, ‘If it ain’t broke, don’t fix it.’ Our goal is to bring the same great experience that the exhibitors and attendees have grown accustomed to over

the years.”

COMPLIMENTARY SHUTTLE BUS INFORMATION

ROUTES 1 - 3

FROM HOTELS TO GWCC, HALL B EVERY 15-20 MINUTES

RETURN TO HOTELS FROM GWCC, HALL B EVERY 20-30 MINUTES

Saturday, 7/30 7:00 am - 11:00 am 3:00 pm - 6:00 pm

Sunday, 7/31 7:30 am - 11:00 am 3:00 pm - 6:00 pm

Monday, 8/1 7:30 am - 11:00 am 3:00 pm - 6:00 pm

Tuesday, 8/2 7:30 am - 11:00 am 1:30 pm - 4:00 pm

Information subject to change or update. Graphic courtesy of Messe Frankfurt

HOTEL ROUTE # BOARDING POINT

Aloft Atlanta Downtown...........................1 NE Corner of Baker & Ted Turner

Courtyard Marriott Downtown.................2 NE Corner of Andrew Young & Ted Turner

Embassy Suites Cent. Olympic Park..WD Walking Distance, No Shuttle Service Required

Hilton Garden Inn Downtown..............WD Walking Distance, No Shuttle Service Required Holiday Inn Express & Suites Dwtn. ......2 Curbside, Front Entrance on Cone

Marriott Marquis .....................................1 Front Entrance, Curbside on Peachtree Center

Omni CNN Center Atlanta..................WD Walking Distance, No Shuttle Service Required

Renaissance Atlanta Midtown................3 Front Entrance, Across Street at Tech Trolley Stop Westin Peachtree Plaza ........................2 NE Corner of Andrew Young & Ted Turner

For hotel shuttle information or ADA transportation call/text 1-312-634-6030. Please note that this phone number is active during shuttle times and 30 minutes prior and post scheduled times. Please request ADA service at least 30 minutes in advance of desired pick up time.

Shuttle managed by www.cmac.net

Trade shows help bring together different aspects of the industry: end-users, distribu tors, suppliers and manufacturers, he adds.

“With such a broad audience to gather in one place, participants are able to schedule meetings, negotiate orders, explore collabo ration opportunities and attend educational sessions,” Jira says.

“Having the whole industry concentrated in one place at one time allows for unparal leled networking opportunities. A chance encounter on a trade show floor, hotel lobby, shuttle bus, these are all places that business can happen.”

It’s been a while since the last Clean Show, and you can expect a bit of a wait until the next one: resynchronizing inter national trade show schedules thrown off by the pandemic means the next edition of Clean will be in August 2025 in Orlando, Florida.

What does Jira hope someone attending Clean 2022 will take from their experience?

“The sense of community is very much typical,” he says. “That the industry is still standing after COVID, and it’s poised to find a new, successful path forward in the coming years. I want that to be a great take way.”

EXHIBITORS

The following companies and organizations have reserved exhibit space in the Georgia World Congress Center for Clean 2022 as of June 1, according to show manager Messe Frankfurt.

The list totals approximately 346 exhibitors at press time; it’s possible that more exhibitors will be added in the final weeks leading up to the July 30-August 2 event. Where available, the descriptions of products and/or services provided here are general in nature and should not be considered all-inclusive. Listings are subject to change without notice. Check www.cleanshow.com for any updates.

—— 123 ——

1Concier 4248 (Riegel-T-Y Group-Harbor Linen) Hospitality and healthcare linens.

A. L. Wilson Chemical Co. 2555 Stain removers and other chemicals for professional drycleaning and laundry use.

A.M.S. Products LLC 4212

Custom-printed laundry and route bags; mesh laundry bags; barrier and impervious bags; cart covers; and other bags.

A1 American 1954 Textile, OS&E and FF&E products, including towels, sheets, decorative bed coverings, bulk/bottled amenities, paper products and more.

ABG Systems North America Inc. 3828 Healthcare textile traceability and identification systems.

ABS Laundry Business Solutions 4228 Laundry enterprise resource planning, contract management and logistic solutions for textile rental.

Ace Heaters LLC 437 Water heaters and related equipment.

Advanced Poly-Packaging Inc. 3306 Customized equipment solutions designed to bag bar towels, mop heads, microfiber towels, gloves or other small textiles, as well as folded or bulky products.

Air & Water Systems 3402 Specializes in industrial humidification and evaporative cooling equipment.

Air World Inc. 3554 Manufacturer of pads, covers and drycleaning supplies.

Albatross USA Inc. 3611 Cleaning chemicals, adhesives and lubricants for textile production and care.

Alliance Laundry Systems 2642

Commercial laundry equipment and services under the Huebsch®, IPSO®, Primus®, Speed Queen® and UniMac® brand names.

Alliant Systems 3604 Route automation for the textile rental industry.

Amcot Cooling Tower Corp. 4309 Cooling towers.

American Changer 1439 Manufactures bill/banknote changers, coin/token dispensers, ticket dispensers, pre-valued card dispensers, selfserve smart card kiosks, and tokens.

American Coin-Op 4314 Trade magazine, website, podcast and social media for self-service laundry owners.

American Dawn Inc. 3848 Reusable textiles for rental and institutional laundries, including toweling, table linen, bed linen, patient gowns, scrubs, chef apparel, lab coats, butcher frocks, wraparounds and specialty apparel.

American Drycleaner 4314 Trade magazine, website, podcast and social media for drycleaning businesses and suppliers.

American Express 3569 Credit cards.

American Laundry News 4314 Trade magazine, website, podcast and social media for managers and administrators of institutional/ on-premise laundries and textile rental companies.

American Laundry Products Inc. 2058 Laundry textiles and associated items for flatwork ironers.

American Laundry Systems - 400 Division of E&O Mechanical Independent consultancy specializing in construction and operations of commercial laundry services.

American Pride Linen Co. LLC 2149 Linen supplier serving hospitality, healthcare and industrial customers.

American Reusable 1049 Textile Association Trade association promoting greater appreciation and demand for reusable textiles.

American Trade Magazines LLC 4314 Publisher of American Coin-Op, American Drycleaner, and American Laundry News.

Angeline Group Ltd. 2052 Medical textiles and accessories.

Apparel Machinery/ 3861 Naomoto Corp. Ironing and finishing products for apparel manufacturing, laundry and drycleaning industries.

AquaRecycle LLC 2444 Water recycling and dryer heat recovery systems.

Aquawing Ozone Laundry 2400 Systems - AWOIS Ozone laundry systems.

ARCO/MURRAY 3502

Design/build construction firm focused on the laundry industry.

ArtiClean Ozone 2037 Laundry Systems Ozone laundry systems.

Association for 1036 Linen Management Nonprofit trade association dedicated to the professional

development of personnel involved in the textile care industry.

Association of Wedding 4139 Gown Specialists

Nonprofit trade association for members specializing in wedding gown cleaning, preservation and restoration.

Atmosphere TV 844

Streaming TV service for businesses offering audio-optional TV.

Automation Dynamics 4244 Automated sorting, counting and weighing equipment for various laundry applications.

—— B ——

B & G Lieberman Co. Inc. 3870 Industrial sewing, tailoring, drycleaning and laundry products and supplies.

B&C Technologies 422, 444 Commercial washers, dryers, ironers, feeders and folders.

Balcan Packaging 1750 Flexible packaging solutions.

Bandall America 548 Bundling and banding solutions.

Beck’s Classic Mfg. Inc. 3855 Reusable incontinence products, including underpads, clothing protectors, diapers and briefs.

BeCreative 360 4334 Marketing and promotions for dry cleaners.

Beisler America LLC 1056 Industrial and commercial sewing machines, and pressing, fusing, iron, vacuum table and industrial knitting equipment.

Biosan LLC 2249

Peracetic acid formulations for sanitization and disinfection of laundry in commercial, institutional and industrial operations.

Bissell Commercial 2454

Vacuums, power sweepers, extractors, flooring machines and other equipment.

Block Bindings & 2758 Interlinings Ltd. Trimmings and related services.

Bobco Systems Inc. 4165 Material-handling and garmenthandling equipment and systems.

Boca Terry 3564 Manufacturer/supplier of bathrobes, towels and spa accessories.

BOWE Textile Cleaning GmbH 3537 Drycleaning machines.

Braun 2908 Batch tunnel washing, conventional washing, material-handling, drying, and finishing equipment.

Brightwell Dispensers Inc. 4218 Dispensers for soap, chemicals and paper products.

Brim Laundry 1428 Machinery Co. Inc. Large-capacity washer-extractors, dryers and related equipment; touchscreen control systems; OEM replacement parts and supplies.

Brink’s Inc. 3458

Brooks-Waterburn Corp. 1640 Insurance services for Laundromats.

Buckeye Pads and Covers 3656 Press pads and covers.

Bundle Australia Pty. Ltd. 507 Laundry management software. ——

CACO Manufacturing Corp. 1938 Coin laundry furnishings, including folding tables, seating, clothes-hanging racks, and custom bulkheads.

Calderon Textiles 1443 Distributes commercial linens to the textile rental, healthcare, hospitality and consumer products industries.

Card Concepts Inc. 1228 Laundry payment solutions.

Careismatic Brands Inc. 2557 Medical apparel, footwear and accessories.

Cart & Supply 1045 Laundry carts.

CBA Machines 435 Purchases and sells industrial and commercial laundry equipment.

Cents 4118 Laundry point-of-sale and business management platform.

Chemtainer/Maxi-Movers 2252

Bulk delivery trucks, shelved exchange carts, tilt trucks, utility carts and bushel carts.

Chicago Dryer Co. 2704 Flatwork finishing equipment, including separators, feeders, ironers and folders; data tracking technology.

Chief Clean 4140 Commercial janitorial dust mops and wet mops, handles and frames.

Christeyns Laundry 4132 Hygiene solutions for professional textile care, professional cleaning industry, and the medical and life sciences sector.

Church & Dwight Co. Inc. 3610 Laundry detergents and chemicals.

Clean Cycle Systems/ 2955 Tecni-Quip Carts Lint collection and exhaust air systems; laundry carts and covers.

Clean Laundry Funding 2655 Laundry financing services.

CleanCloud 1518 Point-of-sale and pickup-anddelivery software for dry cleaners and laundry services.

Cleaner Business Systems 4032 Point-of-sale software systems for dry cleaners.

Cleaner Marketing 3661 All-in-one marketing solution for dry cleaners.

Cleaner’s Supply® 4322 Wide range of drycleaning and laundry supplies and products.

CM Company 3760 Lint rollers.

CM2W JSC 3548 Hardware solutions and software management platform that enables remote monitoring and control over industry machinery and dosing equipment.

CMVSharper Finish Inc. 1904 Commercial laundry flatwork ironing equipment.

Cobblers Direct by 4214 My Shoe Hospital Shoe repair services.

Coin Laundry Association 836 Not-for-profit trade organization representing member laundry owners, prospective laundry owners, and equipment manufacturers and distributors.

Colmac Industries 3128 Garment finishers, automated soil sorting and counting systems, and garment presses.

Columbia/ILSA 3728 Machines Corp. Drycleaning machines.

Consolidated Laundry 4110 Machinery Industrial dryers, shuttle conveyors, towel folder and mat rollers.

Cooling Vest by Flexifreeze 945 Personal cooling garment.

Covers Etc. Inc. 4071 Laundry and drycleaning pads and covers.

CRDN 4317 Restoration cleaning and contents restoration.

CSI Cleantie 3703

Computer systems for drycleaning, laundromat, clothing alteration and shoe repair businesses.

Cupron Medical Textiles 3607 Copper-infused patient gowns and bed linens.

Curbside Laundries 1752 Wash-and-fold POS software for Laundromat owners.

—— D ——

Datamars Inc. 2550 Electronic textile identification solutions for laundries.

Davis Packaging 3705 Laundry wrapping equipment and wrapping film.

e DECC Company 645 Dryer panels coating.

deister electronic GmbH 2458 Electronic, RFID and mechatronic systems for security, logistics and supply chain markets.

DEMA Engineering Co. 2002 Chemical dosing and fluid control products.

Dexter Laundry Inc. 2628

Commercial washers, dryers, and laundry management systems for vended and on-premise laundries.

Diamond Chemical Co. Inc. 3206 Laundry, warewash, housekeeping, sanitizing and other institutional and industrial products.

Dimmid Inc. 3657

Doxon Mfg. Co. 1436 Commercial laundry parts.

Drycleaning & Laundry 928 Institute Trade association representing member dry cleaners and launderers.

Duncan Fabricating 2150 Co. Inc.

Vended laundry bulkheads and commercial appliance outlet centers.

Eastern Funding 1636

Commercial lender to laundromats, dry cleaners, car washes and other businesses.

Eazyclean Technologies GmbH 4014 Drycleaning machines.

Ebco Industries Ltd. 406 Carts, liners, covers, shelving, cabinets and bags.

Ecolab 3908 Laundry detergents and chemicals; dispensing equipment; water and energy management; and real-time data management for large-scale, commercial laundry operations.

Ellis Corp. 2528 Open pocket and sideloading washerextractors, industrial dryers, conveyors for automation, water heating and

photo: Messe Frankfurt)

heat recovery systems, and wastewater and ceramic filtration systems for recycling laundry water.

Encompass Group LLC 2350 Reusable textiles, professional apparel, and disposable and singleuse medical products.

Energenics Corp. 2438

Lint filters for dryer exhaust; cartwashing systems; disinfection products; and vacuum systems for lint collectors.

ESD 2942 Mechanical and electronic payment systems for the multi-housing market and laundromats.

European Finishing 3428 Equipment Corp. Tensioning and finishing equipment.

EzProducts International Inc. 3303 Permanent heat seal clothing labels, heat seal presses, eyeglass labels and self-stick labels.

Foltex 1236 Feeding, folding and stacking equipment.

Forenta L.P. 3528 Drycleaning and laundry presses, shirt units, conveyors, and water chillers.

Foster-Stephens Inc. 4240 Wedding gown and garment preservation systems and supplies.

FRSTeam 3401 Garment and textile restoration for the insurance industry.

Fulton Boiler Works 3438 Boilers and related equipment/systems.

Future Polytech 511 Poly bag and film solutions for hospital, commercial, and clean room laundry operations. —— G

G.S. Manufacturing 3603 Aluminum material-handling systems, including laundry carts.

Gotli Labs AG 4331 Production management system for laundry operations.

Gottcha-Covered LLC 3602 Laundry equipment.

GreenEarth Cleaning 3454 Patented liquid silicone-based drycleaning solvents, with marketing/branding assistance.

Guangzhou Payblox Co. Ltd. 409

Gurtler Industries Inc. 1728 Advanced detergents and specialty chemicals for the commercial laundry industry.

H

H-M Company 1440 Drain troughs, lint interceptors and related products.

Hamilton Engineering Inc. 2009 Pre-packaged hot water solutions.

HamperApp Technologies Inc. 1642 On-demand laundry service.

F-MATIC Inc. 3506 Odor-control and restroom hygiene products.

Fashion Seal Healthcare 501 Manufacturer and provider of scrubs, lab coats, patient and ancillary apparel to hospitals and industrial laundries.

Feig Electronics Inc. 3755 Contactless identification, electronic control systems and payment terminals.

Felins Inc. 2406 Tying, shrink-wrapping and banding machines and systems.

Fibertech Plastics 4055 Laundry trucks and utility carts.

Fike & Fike Inc. 4154 Linen management and route accounting software.

Firbimatic 3954 Drycleaning machines

Garment Management 1606 Systems

Automated assembly systems, heat-seal machines, automated uniform-delivery systems and automated coat-check systems.

GE Appliances, 1144 a Haier Company Commercial laundry equipment.

Gemu Valves 4339 Valves, and measurement and control systems.

George Courey Inc. 944 Bedding, linens and textiles for hospitality, healthcare and other markets.

Girbau North 2106, 2112, 2118 America (Continental)

Wide variety of equipment and systems for vended, on-premise commercial, multi-housing, industrial and textile care laundries.

Golden Star Inc. 1204 Mops and textile cleaning systems.

Hans-Joachim 3444 Schneider GmbH Laundry and drycleaning supplies, including hangers.

Happy Nest LLC 1744 Pickup and delivery laundry service.

Healthcare Laundry 1541 Accreditation Council Non-profit organization formed to inspect and accredit laundries processing reusable textiles for hospitals, nursing homes and other healthcare facilities.

Heat Seal 4111 Laundry wrappers and bundlers.

HID Global 413 RFID identification and sensing technology.

High Mark Manufacturing Inc. 1910 Coin laundry bulkheads, drain troughs and furniture.

Ho man Mint 1336 Laundry tokens.

Hohenstein Institute America 407 Textile testing, evaluation and certification.

Hot Water Products 4310 Water heaters and related products.

Hunt Textiles 653 Institutional towels, sheets, table linen, aprons, microfiber towels, and dry/wet mops.

Hurst Boiler 417 Steam and hot water boiler systems.

Hydro Systems Co. 3648 Chemical dispensing and dosing solutions, including equipment, software and services. ——

Indy Hanger & Supply 4236 Galvanized wire hangers.

In nity Massage Chairs 4148 Massage chairs.

Innovative Management 2556 Designs RFID tracking systems.

Inox Milton Inc. 502 Manufacturing of stainless steel and aluminum products.

Insight Facilities 4012 Management Inc. Commercial facility maintenance services.

International Silicon 3765 Trading Inc. Drycleaning and laundry pads.

Isuzu Commercial Truck 1350 of America Trucks.

Italclean Srl 4220 Drycleaning and laundry equipment.

Itsumi USA Inc. 3736 Shirt finishing equipment.

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J.P. Equipment Inc. 1418 Industrial laundry equipment sales.

JENSEN USA Inc. 506 Washing equipment, finishing systems, material-handling systems, and system software and process technology.

JLT Co. Ltd. 4242

JS Fiber Co. Inc. 429 Hospitality and healthcare bedding.

Jupiter Coverage 3654 Insurance services.

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Kaeser Compressors Inc. 2452 Compressed-air equipment.

Kannegiesser ETECH 806 Washing, finishing and uniform processing systems; conveyor systems; production management software.

Kemco Systems 1853 Water heaters, heat reclaimers, water recovery/reuse systems and water treatment systems.

Keycolour Inc. 401 Textile dyeing products.

KioSo Technologies LLC 1412 Payment technology for laundromats and route laundries.

Kleen-Rite Inc./KR Products 3844 Solvent filter/purifier system.

Kleen-Tex USA LLC 544 Commercial and industrial mats.

KLOPP: Money 4137 Handling Equipment Coin counters, sorters and wrapper crimpers.

Kreussler Inc. 3136 Laundry, drycleaning and wetcleaning chemicals and detergents.

KSE Suppliers 3808 Institutional linen supplier. ——

L

Lapauw USA 1044 Flatwork finishing equipment, washer-extractors, garment finishing tunnels, cart washers, and more.

Lattner Boiler Co. 3606 Fuel-fired and electric boilers for dry cleaning and other industrial applications.

Laundris™ Digital 2256 Inventory Management Linen inventory management software platform.

Laundroworks 3812 Payment and management technology for vended laundries.

e Laundry Boss 3448 Vending payments and credit card processing.

Laundry Vending Products 2254

Laundrylux 2502, 2544 North American supplier of Electrolux and Wascomat commercial laundry equipment.

LaundryPass 1356 Card payment/management system for Laundromats.

Lavatec Laundry 528 Technology Inc.

Continuous-batch washers, washer-extractors, dryers, flatwork feeders, ironers, folders, stackers, material-handling equipment, and other equipment.

Lavo Solutions LLC 3364 Chemical dispensing solutions and data analytics for the cleaning and hygiene industry.

LCT-Textilligence 4232 Garment distribution and wardrobe system using RFID technology.

Leebaw Manufacturing 3510 Material-handling carts, garment carts, shelving units, lift tables and other products.

Leonard Automatics 3744 Garment finishing, small-piece stacking, cart washing, pressing and other equipment.

LG Electronics 3244 Commercial washers and dryers.

LinenMaster LLC 1538 Linen management software.

Linentech 1340 Commercial laundry management software.

Low Cost Manufacturing 523 OEM and generic parts for coin-op and commercial washers and dryers.

Luetzow Poly 3410 Plastic polyethylene garment bags, laundry and drycleaning bags, and other products.

M&B Hangers 3944

Wire garment hangers and paper products for drycleaning and textile rental industries.

M+A Matting 4048 Mats.

Mamute USA LLC 3838 Industrial washers, dryers, ironers and folders.

Marina Textiles Inc. 4144 Institutional linens for hotels, hospitals and other institutions.

MARUSO USA Inc. 3756 Plastic hangers for dry cleaners.

Material Flow Systems LLC 3928 Material-handling systems, including rail systems, conveyors and trolleys.

Maxi-Press Elastomeric Inc. 3938 Membranes for water extraction presses, and ironer supplies.

Maxon Li Corp. 2145 Truck and trailer liftgates.

May eld Group 4210 Advertising services for retail fabricare.

Maywood Furniture Corp. 411 Laundry tables and other furniture.

Medline Industries LP 1051 Broad spectrum of healthcare textiles and other healthcare products.

Meese Inc. 408 Bulk linen and laundry carts.

Memories Gown Preservation 4332 Environmentally friendly wholesale gown cleaning, preservation, and pre-paid shipping.

Messe Frankfurt 900 Trade fair, congress and event organizer.

Metalprogetti 2328 Automated systems for moving, handling, sorting and dispensing hanging and folded garments.

MEVO Metzler GmbH 3912

Wire hangers, and drycleaning and laundry products.

Micross Automation Systems 423 Commercial laundry tracking software and systems.

Miele Inc. 3544 Laundry care equipment and products.

Miller Bags Company 3660 Infection control plastic laundry bags.

Milliken & Company 431

Fabrics for tablecloths, napkins, placemats, aprons and tableskirts; dust control products; industrial and specialty textiles.

MIP Inc. 1838 Reusable healthcare products, including bed linens, underpads, carts, bags, etc.

Miura America Co. Ltd. 3406 Steam, hot water and modular boiler systems.

Mobile Computing 509 Corp. Inc. (MCC) Software for linen and textile delivery optimization.

Monarch Brands 2855 Wholesalers and manufacturers of microfiber, commercial linen, institutional towels and wiper rags.

Monarch Coin & Security 2255 Coin/token chutes, money boxes, locks and keys for coin laundry machines; bathroom locks.

Morito Scovill Americas 2056 Fasteners for apparel and industrial applications, as well as attaching machine equipment.

Mountain Electronics Inc. 2755 Circuit board repair for commercial laundry equipment.

Mr Je 2352

Home-delivery laundry franchising.

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National Cleaners 3854 Association Trade association for professional garment/fabric cleaners and suppliers.

National Combustion Co. Inc. 1851 Commercial water-heating systems.

Navien Inc. 439 Tankless water heaters and boilers.

Nayax LLC 1441 Point of sale and cashless payments.

Newhouse Specialty Co. 4064 Specialty products for the laundry, drycleaning and garment manufacturing industries.

NIE Insurance 4109 Insurance for dry cleaners and coin laundries.

Norchem Corp. 1916 Laundry chemicals; chemical dispensing systems; wastewater treatment and recycling systems; and system controllers and software.

NuMat Systems LLC 3204 Mat repair and remanufacturing service. ——

Omni Apparel Inc. 4245 Lab coats, butcher coats and aprons.

OMNI Solutions LLC 1408 UV-based technologies for water, surface, and air treatment.

Onnera Group 2514 Equipment solutions for the restaurant and catering, laundry, and refrigeration applications industries.

material-handling systems, and laundry computer networks.

Pepin Manufacturing Inc. 4138 Lint rollers.

Phoenix Textile Corp. 504 Terry products, blankets, bedding, uniforms, microfiber, window coverings, cubicle curtains, furnitures, and design services.

Pinnacle Textile 1512 Industries LLC Uniform manufacturer and distributor, including kitchen, linen, industrial and medical merchandise.

Plexus Industries 1641 Commercial laundry bags.

Podab Group 1156 Professional drying equipment.

Pony SpA 3718 Garment finishing and pressing equipment.

Poseidon Textile Care Systems 3468 Commercial grade wetcleaning equipment, parts and service.

Positek RFID Inc. 3918 RFID-enabled sorting and tracking software and systems for the textile maintenance industry.

Prime Capital Funding 2856 Independent equipment and specialty finance company.

agents and filtration products for laundry, wet cleaning and dry cleaning.

R.W. Martin & Sons Inc. 2345 Industrial laundry equipment, parts and service,

RealStar USA 3238 Drycleaning machines.

Reed Manufacturing Co. 4010 Workwear and uniforms.

Re ective Apparel 4158 Reflective workwear.

Rema Dri-Vac Corp. 3754 Air vacuums, condensate tanks and fabricare industry equipment.

Renegade Brands 4054 Laundry chemicals.

Rennco 2051 Laundry bagging and packaging equipment.

Renzacci SPA - 3818 Industria Lavatrici Drycleaning machines, washerextractors, dryers and wetcleaning machines.

Rome Conveyors 3964 Conveyors and other materialhandling systems.

e Route Pros 4330 Route growth/retention services.

PAC Strapping Products 3865 Plastic strapping, steel strapping, strapping machines, strapping tools, and accessories.

Parker Boiler Co. 3464 Steam boilers, indirect-fired water heaters and related equipment.

PayRange Inc. 1944 Mobile payment systems.

Paystri 649 Merchant payment and processing.

Peach State Dryer Vents 1847 Commercial and residential dryer and air duct services.

Pellerin Milnor 2928 Washer-extractors, automated tunnel washing systems, dryers,

Quietaire Cooling 2656 Industrial fans and commercial ventilation equipment.

Royal Basket Trucks Inc. 414 Carts, trucks and containers.

Royal Blue Textiles 445 Bedding, terry products and patient apparel.

Rumby 3832 On-demand laundry and drycleaning service.

R & B Wire Products Inc. 2027 Industrial laundry and linen transportation equipment and products, including carts and trucks.

R.L. Williams Co. 3955 Restroom products for the uniform, linen rental and dust control industries.

R.R. Street & Co. Inc. 1212 Solvents, additives, stain removal

Ryco Conveyors Inc. 3965 Design, sales and installation of material-handling systems.

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San-Ai Industries Inc. 2102 Finishing equipment products.

Sanitone by Fabritec 3202

Professional drycleaning detergents, wetcleaning soaps and spotting chemicals as well as restoration and shirt laundry products.

Sankosha USA Inc. 3416 Garment-pressing equipment and bagging machines.

Sea-lion America/ 1712 Jiangsu Sea-lion Industrial laundry machinery.

SEITZ, e Fresher 3264 Company Inc. Complete line of laundry and drycleaning chemicals.

SEKO Dosing Systems 3516 Corp. USA Dosing and control systems.

Setomatic Systems - SpyderWash 1628 Laundry payment systems.

Shahab Textiles 1540 Towels, hospital wear, bed linen, garments, and other textiles.

Sigma Garment Films 3605 Garment film and flexible packaging.

Sigmatex-Lanier 1208 Wide range of textile products for the textile rental, healthcare and hospitality industries.

Simple Laundry Solutions LLC 951 Industrial laundry equipment; water treatment and recycling; resource conservation.

Sintex Sales USA Inc. 1952 Textile manufacturer for hospitality, commercial laundry, healthcare, and airline industries.

SMC Corp. of America 1801 Automated control technology.

SMRT Systems 3655 Drycleaning software.

SNA Manufacturing LLC 3560 Foam hanger covers and shoulder guards.

So rol Systems Inc. 2128 System controls and management information solutions for the automation of industrial uniform and textile laundry facilities.

SonicAire 4238 Cleaning and cooling fans for laundries and drycleaning plants.

Southwest Laundry Equipment 3503 Industrial and commercial laundry equipment supplier.

Spartan Chemical Co. 2538 Cleaning and sanitation solutions for the industrial and institutional market.

Spindle 1218 Operations management software for commercial laundries.

SPOT Business Systems 1704 Computer software and systems for drycleaning operations management.

SRS Conveyors 4113 Turn-key garment materialhandling solutions.

Standard Change-Makers - 2003 Div. of RKU Standard Inc. Unattended payment, exchange, dispense and change machines.

Standard Textile 1328 Healthcare, hospitality and institutional textiles and apparel, and linen management services.

Storms Industries Inc. 2456 Flatwork ironer textiles and supplies, cleaners and belting; sling bags; cart covers; filtration and dust-control products.

Streamline Solutions 2244 Recyclable soiled-linen bags, laundry hamper stands, laundry supplies, medical supplies, medical cart covers, disposable cart liners and other products.

Striem 2250 Solids interceptors, oil separators and chemical waste tanks.

Sumal S.L.U. 3644 Roll and metal containers for industrial laundries and textile industry. ——

Tamsan USA 1357

Screw compressors.

Tangerpay 4360 Cashless laundry payment systems.

Texas Automation Products 1610 Heat-sealing equipment and accessories.

Texpro n 850 Towel folders.

Textile Care Allied 1028 Trades Association Trade association representing manufacturers and distributors of laundry and drycleaning equipment and supplies.

eLaundryList.com Inc. 1344 Used industrial laundry machinery; plant design and installation services; energy efficiency studies.

ermal Engineering 2050 of Arizona

Wastewater heat reclaimers, heatrecovery systems, shaker screens, water heaters, storage tanks, pumping systems, ceramic filtration systems and other products.

ermopatch 1403 Labeling, transfers and emblems on textiles.

omaston Mills 2450 Bed and bath linens for the hospitality, healthcare and institutional markets.

Tingue 2238 Laundry textiles, parts, supplies, remanufactured equipment, and rigging services for industrial laundries.

Tjerlund Products 3864 Draft, combustion air, and ventilation equipment and systems.

TOLON USA 3254 Washer-extractors, tumble dryers, ironers and towel folders.

Triad 1338 Bill breakers and changers.

TRSA, the Association for 828 Linen, Uniform & Facility Services Trade association representing the textile services industry. ——

U.S. Leather & Lace 3302 Prestige Preservation Leather care and wedding dress preservation.

Union Drycleaning 3216 Products, USA Drycleaning machines.

Unipress Corp. 3228 Shirt-finishing machines, and laundry and drycleaning equipment.

UniSec Div. of 3714 New York Machinery Drycleaning machines.

United Mineral & 2156 Chemical Corp. Drycleaning solvent.

United Soybean Board 3711 Information on soy-based products for laundering and dry cleaning.

United Textile Distribution 1304 Dust control products, table linen, bed linen, towels, hangers, aprons and other products.

United Wire Hanger/ 4251 UWH Industries Wire and plastic hangers and related paper products for the uniform rental, drycleaning and apparel industries.

Unitex International Inc. 3932 Textiles and linens for healthcare, hospitality, commercial laundries and big box retailers.

UNX Industries Inc. 4128 Commercial laundry chemical products and dispensing systems.

USTEK RFID 4060 Textile tracking using RFID.

Utilimaster 428 Walk-in vans, truck bodies and up-fit services.

Valmet 2200 Textiles and accessories for feeders, flatwork ironers and folders.

Vega Systems Group 644 Wide variety of laundry washing, flatwork, garment and handling equipment.

Vend-Rite Mfg. Co. Inc. 1928 Soap venders, bag venders, snack/ drink venders, coin laundry signs, plastic laundry bags and drop-off bags.

Vending.com/Fawn Vendors 1950 Selection of snack, soda machines, hot beverages, cold/frozen food, and other vending machines.

Venus Group 425 Variety of textile products for institutional laundries, hospitality, healthcare, and government.

W

Wash-Dry-Fold POS 1846 Point-of-sale system for Laundromats.

Washin’ Jax 3565 Laundry agitators.

Webb & Son Sewing 2001 Machine Sales Inc. Sewing machines and after-market products and services for the sewing industry.

Wedding Gown Preservation Co. 4319 Gown preservation services.

Welspun 3665 Home textiles.

WesVic Systems 4028 Automated counting and real-time performance feedback system.

wh Münzprüfer Dietmar 1845 Trenner GmbH Electronic coin handling; cashless payment.

Whirlpool Corporation 1544 Commercial Laundry Commercial washers, dryers and specialty products.

White Conveyors Inc. 3948 Automated garment-sorting, storage and retrieval systems.

Workwear Out tters 1508 Work apparel and footwear.

WSI 2416 Wash-aisle chemistry, wastewater treatment, specialty chemicals, dispensing technology, and information systems. —— Y

Yamamoto North America 3144 Washer-extractors and combo units for on-premises laundries.

Yancheng Dragon 3709 Bed linen, table linen, workwear and occupational clothing.

EDUCATION SESSIONS 2022

THERE’LL BE LOTS TO LEARN IN ATLANTA

Roughly 30 hours of education ses sions—included as part of the cost of Clean Show registration—will be spread throughout the event’s July 30-Aug. 2 run at the Georgia World Congress Center in Atlanta. Plus, there will be a handful of other special network ing and service opportunities, including a couple before the exhibition begins.

“Classroom” sessions are scheduled dur ing the first three days, both mornings and afternoons. Attendees are welcome to sit in on any they choose, regardless of industry segment or association affiliation. Associations have also scheduled certain members-only events that may require addi tional registration. The schedule follows:

FRIDAY, JULY 29 ————

10 a.m.-2 p.m. — LaundryCares Foundation Free Laundry Day, several Atlanta area laundromats, presented by Coin Laundry Association (CLA).

This is an opportunity to volunteer at sev eral Atlanta area laundromats. Volunteers are asked to consider making a $25 mini mum donation to help defray event costs. (Registration is required.)

5:30-7:30 p.m. — TRSA Welcome Reception, Chick-fil-A College Football Hall of Fame, 250 Marietta St. NW, presented by TRSA.

Kick off your Clean Show experience during the TRSA Welcome Reception and enjoy “tailgating” with many linen, uni form, and facility services industry col leagues and full access to the Hall where you’ll hear stories, accomplishments, and traditions of the game’s greatest legends. (This event is limited to TRSA members only, and registration is required.)

SATURDAY, JULY 30 ———

8-9 a.m. — The Next Generation of Laundromats, Rooms B302-305, presented by CLA.

With laundromats being designated as an “essential business,” the industry is expe riencing growth in attracting new people. Many of these new owners come from other industries and bring expertise in tech nology, marketing and business acumen. Attend this session to hear from the new generation of laundromat owners and learn some of the innovative ideas that they have applied to their businesses.

8-9 a.m. — Best Culture Wins, Room B314, presented by Drycleaning & Laundry Institute (DLI).

Workplace culture affects all aspects of your business and has never been as important as it is now. A positive culture will elevate productivity, decrease turn over, increase loyalty, and impact overall employee happiness. Designed to inspire action, this presentation will share experi ences on what it takes to make or break a thriving culture.

8:15-9 a.m. — Laundry/Infection Prevention Forum, Room B308, presented by Association for Linen Management (ALM).

During this open conversation among notable infection preventionists and laun dry managers representing cooperative, hospital-owned, and commercial laundry operations, you’ll hear the concerns and responses from these professionals as they address top concerns about textiles and their handling.

8:30-9:45 a.m. — State of the Linen, Uniform and Facility Services Industry, Room B312, presented by TRSA.

Industry leaders from linen, uniform, and facility services industry serving uniform/ workwear, healthcare, restaurants/F&B, and hospitality/hotels discuss their recovery and opportunities for expanding services.

9-9:45 a.m. — Pardon the Interruption, Automation in Progress, Room B309, presented by ALM.

When customer demand and labor

resources are not in sync, the only answer may be to increase automation. But, how do you do it and keep the operation going, so that your customers get the textiles they need for their patients and guests? Hear case studies and implementation plans that enable you to maintain operations, custom ers and employees.

9-10 a.m. — Leveraging Community Engagement for Social Impact and Profit: Laundromats Doing Well by Doing Good, Rooms B302-305, presented by CLA.

Laundromats have a unique reach into under-resourced communities and can upcy cle their facilities with dedicated learning spaces and by hosting free laundry day events among other initiatives. LaundryCares Foundation (LCF) features many success stories that bring business owners and their communities together to impact families. This program will focus on how laundro mats can connect with their communities to benefit local residents and increase profitabil ity through initiatives of the LCF.

9-10 a.m. — Self-Service Technology is Here, Room B315, presented by DLI.

Automated self-servicing kiosks for gar ment pickup and drop-off can let you serve more customers with fewer employees. This session offers insight on how one drycleaning business is reimagining the customer service experience by increasing automation and convenience while decreas ing employees and labor costs.

Noon-1:30 p.m. — Hygienically Clean and Clean Green Certification Lunch, Room B311, presented by TRSA.

Learn more about TRSA’s facility, com pany and individual certification pro grams, including Hygienically Clean, Clean Green and Certified Professional Laundry Manager (CPLM), as well as new Health & Safety and Certified Laundry Maintenance Manager (CLMM) programs. Gain insight into the inspection process,

A well-attended education session during Clean 2019 in New Orleans. (Photo: Messe Frankfurt)

Quality Assurance manuals, and leveraging the value for a competitive advantage, espe cially with increased focus on hygiene and environmental sustainability, and employee training and retention.

Noon-2 p.m. — LaundryCares Foundation Luncheon, Rooms B302-305, presented by CLA.

Over a free lunch, enjoy this chance to find specific ways to connect to your com munity, learn customer social responsibility, and hear testimonials from owner-opera tors who have experienced these opportu nities firsthand. (Registration is required.)

2-4 p.m. — ALM Member Social, Booth 1036, presented by ALM.

Free social for ALM members on the exhibit hall floor.

2-3 p.m. — Attracting & Managing the New Generation of Workforce, Exhibit Floor Classroom (Booth 320), general session.

Exploring ways to motivate, retain and attract the best people. Staffing continues to be problematic. Learn effective strategies to build your team.

3:30-4:30 p.m. — Where to Start? Tips for Entering the Commercial Laundry Industry, Exhibit Floor Classroom (Booth 320), general session.

Have you ever thought about what it would take to enter the commercial linen and uniform rental market? There are pros, but also cons that come along with tackling a market you’re unfamiliar with. Hear from industry experts from CLA, DLI and TRSA on the best place to start this type of transi tion, how the industry works, and what competition already exists, to determine if it’s the right move for you.

5-6 p.m. — Hospitality Reception, Rooms B401-402, presented by CLA.

Free reception.

5:30-7:30 p.m. — DLI-TCATA Membership Reception, Marriott Marquis, 265 Peachtree Center Ave. NE, presented by DLI and TCATA.

This event is for DLI and Textile Care Allied Trades Association members only.

SUNDAY, JULY 31 ————

7:30-8:30 a.m. — Global Linen, Uniform/ Workwear & Facility Services Breakfast, Room B311, presented by TRSA.

A TRSA members-only breakfast with executives from commercial laundries and suppliers (registration is required).

8-9 a.m. — Everything You Need to Know About Your First Laundromat – and More!,

Rooms B302-305, presented by CLA.

This session is for potential owners and will cover everything you need to know to get started. From site selection to financing to closing the deal, this session will guide you through basics of starting a self-service laundry. Experienced owners will share their tips on what to do and more impor tantly, what not to do, to start off right.

8-10 a.m. — 12 Profit Activators: Guaranteed to Create an Immediate Cash Flow Surge, Room B314, presented by DLI.

If taking your business to the next level is your goal, then you don’t want to miss this session. First, a marketing expert will present 12 activators proven to grow your business. Then, a panel of dry cleaners will discuss how they implemented these activators and the success they ultimately achieved.

8:15-9 a.m. — Proven Strategies to Combat Hourly Labor Shortages, Room B308, presented by ALM.

A poll released in December 2021 by the U.S. Chamber of Commerce indicated the worker shortage is unlikely to ease up anytime soon. Have you sharpened your strategies to explore new markets for work ers, and doubled down on addressing ▼

barriers to employment? Recruiting expert

Robin McCord shares strategies that have been successful in manufacturing, health care, and the professional cleaning industry.

8:30-10 a.m. — Global National Association Initiatives, Room B312, presented by TRSA.

A panel discussion of linen, uniform, and facility services national association CEOs offering updates on ongoing initiatives on circular economy and net-zero, commer cial vs. home laundering, and research, as well as promotional activities and regu latory updates. Sponsored by Deutscher Textilreinigungs-Verband (DTV-Germany), European Textile Services Association (ETSA), Textile Services Association (TSAUK), and TRSA.

9-9:45 a.m. — The CDC Perspective on Textile Care Services, Room B309, presented by ALM.

Meet Janet Glowicz, Ph.D., RN, CIC, FAPIC, Infection Preventionist, CDC Division of Healthcare Quality Promotion, the CDC’s newest in-house expert on healthcare textiles, and hear first-hand her concerns and initiatives related to laundry processing and operations, and linen han dling and management.

9-10 a.m. — Tips and Tools for Evaluating New Laundromat Technology, Rooms B302305, presented by CLA.

With so many different systems avail able for laundromat management, accept ing payments, point-of-sale software for WDF and pickup and delivery, accounting, and more, it can be overwhelming to select the right system for your business. In this session, you’ll receive tips on what features to look at when evaluating systems, such as the technical and functional requirements, client references, support and training pro vided, and, of course, price. You will leave this session with tools you need to evaluate your next technology purchase.

11 a.m.-3 p.m. — ALM Give Back Event, Booth 1036, presented by ALM.

The association is partnering with America’s VetDogs to raise funds to provide trained support dogs for veterans. Meet Joe Worley and Galaxie, as well as some of the pups-in-training, and show your support.

Noon-2 p.m. — Women’s Luncheon with Keynote Speaker Fawn Germer, Room B405, presented by CLA.

What you say and how you say it is everything as a woman in a male-dominated

industry, so here’s a crash course in power with best-selling author and leading podcast er Fawn Germer. In this CLA members-only event (registration is required), learn how to strike a power pose and add firepower to your language so you can be effective and real. She’ll show you how to use your body to convey confidence and power, handle interruptions, protect your ideas from being stolen, and surround yourself with the sup port team that helps you grow your strength.

Noon-2 p.m. — Global Linen, Uniform/ Workwear, and Facility Services Industry Recovery, Trends and Expansion, Room B312, presented by TRSA.

Learn how the global linen, uniform, and facility services industry recovered from the pandemic and lessons learned, as well as opportunities for expanding business. Gain insight into how organizations are leveraging increased interest in hygiene, and environ mental and supply chain sustainability, to differentiate and grow their customer base.

Panelists will discuss employee recruit ment retention, environmental social and governance (ESG) efforts, and how build ing brand reputation contributes to growth. Understand principles that limit and facili

WHAT YOUR

Waste less time, Run your businesses more efficiently, Increase profits, get email alerts, and monitor your equipment remotely from “on the run”!

Monitor up to 4 change machines for: OUT OF ORDER or GETTING LOW ON COINS in person on the unit's screen.

Monitor up to 6 generic input circuits for devices of your choosing, such as: door openings, counting coin switches, water temperature sensor, liquid tank level or pressure. Circuits suitable for 110 volts or less, and each can be different. They ARE NOT interconnected.

Email alerts sent to up to 3 recipients for any alert situations that occurs. Scheduled email reports available up to 8 times a day. Also on-demand reports can be generated.

Special AUDIT REPORTS to document your money collection cycles.

Suncoast Changer Service 863-669-9699 • email: billchangers@msn.com

For information and videos visit us at: billchangers.com/changerview

tate revenue-generation and cost-control strategies as panelists present short profiles of the industry in various geographic mar kets and the impact of supply concen tration (chain vs. independent laundries), demographics (population, workforce), economic mix by industry (product- vs. service-producing) and supply costs.

2-3 p.m. — Economy – Are We Ever Going to See Normal?, Exhibit Floor Classroom (Booth 320), general session.

It has been obvious enough that 2020 and 2021 were years of unprecedented tur moil. Thus far 2022 has not been exactly stable. Halfway through the year, where does your business stand? Are consum ers going back to their old habits or have these behaviors changed forever? Are the new patterns bad or good for the indus try — or maybe a little of both? Chris Keuhl, Armada Business Intelligence, has the answers to these and other questions.

3:30-4:30 p.m. — Global Session Panel, Exhibit Floor Classroom (Booth 320), general session.

7-10 p.m. — CLA Dinner Event: Sea of Possibilities, Georgia Aquarium, 225 Baker St. NW.

Tickets are required for this CLA mem bers-only event.

MONDAY, AUGUST 1 ———

7-8:30 a.m. — Women in Textile Services & DE&I Breakfast, Room B311, presented by TRSA.

A diverse workforce is a reflection of a changing world and marketplace. Coretha M. Rushing, SHRN-SCP, Society of Human Resource Management, will provide tips and resources on how to foster a diverse and inclusive workplace in our constantly chang ing environment. (Registration required for this TRSA members-only event.)

8-8:30 a.m. — CLA Annual Meeting, Rooms B302-305, presented by CLA. Association President and CEO Brian Wallace will share an annual report of asso ciation activities and provide an update on strategic initiatives and plans for the future. (For CLA members only.)

8-9 a.m. — Marketing Through Your POS, Room B314, presented by DLI.

Are you using your point-of-sale system to its full potential? Your POS may provide valuable data about customer experiences, preferred services, and spending habits. This information can then be used to build

targeted messages to boost repeat purchas es and additional spending. Hear experts share ways to use this powerful tool to cre ate personalized interaction with customers and increase revenue.

8:15-9 a.m. — Building a Business on Culture, Room B308, presented by ALM.

Does your company culture create an environment that not only attracts employees but also customers? ImageFIRST has built their company with a purpose, “positively impacting lives of our associates, our com munity, our customers, and their patients.” A culture based on caring, and it all starts with putting their associates first, is a driver in ImageFIRST’s steady growth. ImageFIRST Executive Vice President Jay Juffre will offer a glimpse of how his company’s culture and purpose has driven business development.

8:30-10 a.m. — Maximizing Your Laundromat’s WDF and Pickup & Delivery Business, Room B302-305, presented by CLA.

Many store owners have taken their selfservice laundromat to the next level by add ing wash/dry/fold and pickup and delivery services. And those who’ve offered these

Real Estate Developers Embrace Laundry Business

by Haley Jorgensen

Real estate developers Ben and Mekell Joffs recently invested in a high-speed vended laundry in Monroe, North Carolina. The 3,800-square-foot Monroe Express Laundry Center, which opened in 2020 during the height of the COVID-19 pandemic, broke even in five months, according to the Joffses, and now averages greater than 4.5 turns per day — way ahead of projections.

“Real estate is cyclical, so we wanted to invest in a business with a predictable income,” says Ben. “The Express Laundry Center® brand gives us all the tools and support we need, without being a franchise.”

With help from full-service laundry equipment distributor T&L Equipment Co., in Charlotte, N.C., the Joffses found a location, and soon after, opened the facility.

“T&L Equipment was invaluable,” says Ben. “They put together a demographic study, revenue projection, competitive analysis, financing paperwork, as well as installed the equipment and continue to provide ongoing service. I wouldn’t do it on my own without them.”

At the fully attended laundry, customers enjoy a safe, clean environment with free Wi-Fi, high-speed Continental Girbau ExpressWash® Washers and ExpressDry® Dryers, flatscreen TVs, a children’s reading center, and the ability to pay their way. The icing on the cake? A 60-minute wash/dry/fold.

The ExpressWash Washers — in capacities of 20, 40, 60 and 80 pounds — are freestanding machines that reach high-extract speeds up to 400 G-force. They

remove more moisture during extract when compared with slowerextract, hard-mount machines (100-200 G-force), and as a result, cut resulting dry time by up to 50%, the manufacturer says. This time savings makes it possible for customers to complete multiple laundry loads in less than 60 minutes.

“The process is very quick,” Mekell adds. “Our customers say they spend twice as much time at our competitors’ stores because their machines don’t extract water as efficiently.”

Because customers are in and out quickly at Monroe Express Laundry Center, this helps prevent bottlenecks during busy hours. And, from the store owners’ perspective, dryers run less often, which conserves costly natural gas.

The laundry is all about making life simpler and more pleasant

The 3,800-square-foot Monroe Express Laundry Center, Monroe, North Carolina, opened in 2020 during the height of the COVID-19 pandemic. (Photos: Girbau North America)

The fully attended laundry offers free Wi-Fi, high-speed Continental Girbau ExpressWash® Washers and ExpressDry® Dryers, flatscreen TVs, a children’s reading center, and multiple vend payment options.

for the customer, according to the Joffses. Attendants maintain a tight ship and clean machines after every load, the owners say. They also work closely with customers on how to use equipment and the store’s CCI FasCard payment system. Monroe Express Laundry Center allows customers to pay using coins, credit/debit, Google Pay, Apple Pay and the FasCard loyalty card.

“For every 20 bucks spent, customers get $2 added to their loyalty card,” says Ben. “Every cent is tracked using the FasCard system so it’s really simple and quick to refund customers if need ed. There’s also an app where customers at home can track when machines become available.”

As an added convenience, self-service customers are encour aged to customize the wash process using the ProfitPlus® Control, which is standard on all Continental washers. The control brings more washing options and cycle features to the customer, with four primary cycle options (Hot, Warm, Superwash and Cold) and optional “Extra” cycles (including Extra Wash, Extra Rinse and/ or Extra Spin). Each time a customer selects an “Extra,” the total vend price increases, helping build store revenue. Overall, custom ers do this 10% of the time and are charged an additional 25-50 cents depending on washer size.

“Most people choose an Extra Wash, but others who are sensi tive to detergents often choose an Extra Rinse,” says Mekell.

Appealing to its entire demographic, Monroe Express Laundry Center also offers full-service wash/dry/fold for residential and commercial accounts. This side of the business makes up 8-10% of revenue but is growing, according to the owners.

Meanwhile, the store’s highly efficient laundry equipment, LED lighting, HVAC system and water heater combine for low utility costs that make up just 15-18% of gross revenue. Not bad when the national average, according to a recent Coin Laundry Association survey, is 24%.

“It’s been a fun learning experience for us and our kids,” Mekell says of the new family business. “Our customers love it and we love making their lives easier.”

Haley Jorgensen is a freelance writer operating from her busi ness, Public Image, in Green Lake, Wisconsin.

POINTERS FROM PAULIE B

FINDING BALANCE BETWEEN WORK AND HOME

Some mat owners have a strong network of people they trust to help with running their mats. Either family, a good partner, or a great manager. This col umn is for those who don’t have people who can fill in to help.

There is a natural conflict of time between work and home, whether you want to get ahead in a career, or you want to get ahead with a small business. Simply put, getting ahead in our society requires sacrifices of your personal time. Being on top of your game requires even more sacrifice. After all, your competitors are also trying to get ahead, sometimes at your expense.

So where does one draw the line between work and home? Ask yourself, what keeps pulling you back to your mat? (For me, it was mostly collecting the money, and emergency calls.)

How do you deal with technically being “on call” 24/7, yet still have time for fun and family? What if you get sick, need an operation, or simply want to go on vacation? How do you find balance? It’s a personal

choice. As the owner, you can tailor your time to suit your needs as long as you don’t risk neglecting your mat.

Starting out, expect to spend more time at your mat. After you’ve gained experience, you can loosen the reins and have more personal time.

There were times when I had visited my mats for the day and was just about to sit down for dinner when an emergency cropped up. The call was rarely good news. It could have been flooding, a fire, loss of a utility, an armed robbery, or something far less dramatic such as a jammed change machine. I never appreciated the earlymorning phone call from police saying that my mat had been broken into, or from a fire captain getting me out of bed because there were some stores burning and my mat was near one of them!

I had no one to help me. No one in my family, and no partners. I had managers for a few years but found it hard to find a great manager I could trust with the keys to the machines. So I dealt with every emergency myself. Going on vacation was hard for me; I’m reminded of the TV repairman whose store was next to mine and had to leave his family vacationing in Spain to return to New York City after a break-in.

CRISIS EVENTS, AND WEIGHING PROS AND CONS

What’s a “crisis event,” you say? It’s an unplanned event that essentially shuts your mat down. For instance, any utility inter ruption, surprise inspection, serious crime, a fire, flood, or serious customer fight.

Some crises can be minimized, but some can’t. For instance, when you build your mat, it’s best to have your own utility access to the street if you can, rather than having your mat branched off your shopping center. If it’s the latter, then you risk getting shut down whenever anything goes seriously wrong with any other tenant’s utilities.

The very nature of laundromats is that they contain lots of equipment. This equipment can fail. If your mat has a total of 100 machines, there are bound to be machines failing frequently. You don’t worry if one of your 20-pound washers goes down on a Tuesday, but you might worry a lot more if your change machine

Paul Russo

goes down on a Saturday!

Let’s look at some pros and cons of mat ownership related to demands on time:

Pros:

Mats offer the owner a higher-thanaverage ability to operate when the owner is absent at least part of the time.

Mat owners have less need for employee labor (which requires oversight).

Mat owners deal with hardly any inven tory. While other retail stores scramble for supplies and products made scarce due to today’s supply-chain issues, mats are mostly supplied by utilities that have so far been immune to supply issues (if not rising prices).

Some mats—usually found in low-crime areas—are operated fully absentee.

Cons:

Problems can come up at any time. There is no way around this. The mat is always there, whether you are there or not. It’s a public cash business that’s always a target for criminals. Being the owner of a cash business makes you a juicy target as well.

Mats are always at risk for interruptions.

If you have employees, there’s always a risk of them quitting, stealing, or caus ing an issue that requires your immediate attention, such as a confrontation with a customer. Pray that the street your mat is on doesn’t get shut down for a protracted repaving project.

However, there are ways to handle some of these stresses.

FREE UP TIME FOR PEACE OF MIND

Here are some things you can do that will help reduce the amount of time working on your store after you’ve “clocked out”:

• Keep on hand a good supply of parts, especially for important equipment like change machines.

• Keep all lint out of your mat’s dryers to help avoid fires.

• Keep your security up to date. Cameras are great, so make sure you have enough, and that your security system is top-notch and can’t be disabled if someone cuts your phone or cable lines.

• Hire and keep good employees. They are your greatest asset, so treat them well to minimize problems and turn over.

• Keep an extra change machine/VTM. Expensive, yes, but a little redundancy never hurt anyone.

• Keep a safe on-site. If you have a com bination safe, you can give a trusted employee the combo over the phone in an emergency, then change it after ward. For a key lock safe, secretly stash a key in a well-hidden spot and tell your manager where it is when needed.

• Hire a good drain mechanic and have them clean your drain lines on a sched ule. (For me, having all the drains cleaned out just once a year stopped all my drain backups!)

• Keep as much information and as many “tools” on your smartphone as possible so you can manage your mat from a cruise ship, if necessary.

• Keep an emergency manual. Before you do something like take vacation

for three weeks, prepare a manual that details instructions for your designee to keep your mat running while you’re gone. Make them either virtual or in book form. (All of my mats had such a manual. Employees could always call me but the manual helped blunt the need for emergency calls while I was away.)

• Always reward the person or per sons—manager, attendant, family member, or good friend—whenever they take care of your mat in your absence.

DON’T ‘BRING’ CRIME HOME

Try to buy or build your mats not too far from your home. Obviously, as the owner of a cash business, you don’t want to put yourself or your family in danger, so you don’t want to locate it too close, either.

I never let anyone know my home address, and I always took a convoluted way home from the stores to avoid be tracked and robbed in my driveway. I kept my work car in my garage, never on the street (in the event a person with bad intent somehow found out what street I lived on). I even blocked out my garage windows.

As for collecting while you’re on vaca tion, that’s your call. For me, years ago when I was running three mats before computerization, I decided to give a trusted

employee the keys to my coin boxes and change machines — along with a nice raise to make her value the job enough to not do anything stupid. But I still had to find a way to verify I was getting all the money.

I could buy impulse counters for my washers, where a digit would register with each push of a coin slide, or wire a hair switch to an impulse meter to also count each coin that sent a pulse.

There was nothing on the market at the time to validate how much money was dropped into dryer coin boxes. One day driving to work, the light bulb in my brain popped on: “Maybe I can measure the time each dryer is on in between collections.”

So I bought small 110-volt-hour meters and wired them to come on whenever the dryer came on. Easy, and it worked! It required some simple math, but wasn’t that hard. The hard part was reading all the meters. Eventually, we did meter readings every two months.

All my people had already passed a psychological honesty and integrity test before working for me, which gave me a nice pool to pick from. The woman I chose had already proven herself many times by returning money and/or property to cus tomers. She was even known for picking coins up off the floor and putting them in the register.

On the flip side, it’s said that longtime

employees can screw you the most because they know all your weaknesses. And you can turn a borderline honest employee into a cash skimmer with just a couple offthe-cuff remarks that the worker may find insulting.

But I had a lot of employees who were very trustworthy. “How do you know?” you ask. I would send in friends at different times to do their laundry, observe my crew’s behavior, and report to me. I couldn’t be there all the time, but I had ways of gath ering intelligence. Sometimes, a customer would pull me aside with a comment about an employee. Years later, surveillance cam eras helped me out.

This collection job required my most honest employee, but even at that, I made sure they had no other jobs of trust, such as being a manager. My managers had no access to the coin boxes. You don’t want to put all your trust in just one person.

PARTING THOUGHTS

When you need to be away from your store for whatever reason, you could try making a deal with another mat owner to fill in. I never tried that; I thought there were too many risks. But it might make sense for some owners. I had a good rela tionship with one of my direct competitors. He once had five mats, then sold them all and decided to do tub bearing jobs. He helped me out with repairs on a few occa sions.

And you could ask your distributor to be on call while you’re away.

At some point, you need to take time off, either a weekend or a longer vacation. People need to be refreshed, which helps performance.

If you can’t get away—and even if you can—consider joining a gym to de-stress and stay young. Consider taking a nice yoga class to refresh both mind and body. After all, you want to stay healthy and vibrant so you can enjoy life at home, as well as be bet ter prepared for the stresses that come with owning a laundromat.

Paul Russo owned and operated mul tiple Laundromats in New York City for more than 40 years before retiring in 2018. You’re welcome to direct any questions or comments for Russo to Editor Bruce Beggs at bbeggs@atmags.com.

(Photo:©Jirsak/Depositphotos)

services in the past are raising the bar. This next-level session will feature expert advice for reaching new heights in your WDF business: digital marketing, production, employee training, commercial vehicles, order packaging and more! Experts in the WDF and PU/D business will share their best practices for adding efficiencies to your operations and maximizing your profits.

8:30-10 a.m. — Legal Issues: Contracts, Labor Law and Other Legal Trends, Room B312, presented by TRSA.

This session will provide participants with current information regarding legal issues in the linen, uniform and facility services, including analysis of recent court rulings, and state rules/regulations. Gain insight into the most common legal issues, and avoid ing and handling the latest contract, labor law and other legal trends impacting your business. Learn how you can help ensure your organization is protecting its assets, employees, customers, and others.

9-9:45 a.m. — Rejecting Business Opportunities: When It Makes Sense to Say Goodbye or No Thanks, Room B309, pre -

sented by ALM.

Sometimes it is necessary to focus on your key customers and weed out, or decline, business opportunities for the ones that strain resources, don’t meet your busi ness objectives, or that create challenges and difficulty for your staff and operations. Learn how to identify who to let go and feel comfortable having those difficult conver sations while at the same time maintaining your image in the industry.

9-10 a.m. — CINET PTC Global Best Practices Program, Room B315, presented by DLI.

Over 150 companies worldwide are expected to participate in the program, but only the best 50 companies will be invited by an independent international jury to do a presentation for the international esteemed. Awards will be presented in the Retail Textile Cleaning, Retail Textile Cleaning BIG and Industrial Textile Service categories.

At Clean, CINET will present a selection of the last edition’s participants, and discuss new global trends in retail textile cleaning as well as a variety of promising, innovative initiatives of PTC companies.

Noon-2 p.m. — Secrets to Chick-fil-A Hiring & Training for Exceptional Customer Service, Room B311, presented by TRSA.

Chick-fil-A is the highest-ranked U.S. fast-food restaurant in customer service and the fourth most-inspiring company, according to Forbes. Hear an actual fran chise owner explain how they hire and train exceptional employees who are willing to give their best every day when they come to work.

2-3 p.m. — Human Resources Strategy, Exhibit Floor Classroom (Booth 320).

Times are changing and so are employee expectations. Attracting and retaining new talent is exceedingly more challenging in today’s environment. Now is the time to rethink how you connect and engage with current and future employees. In this pre sentation, Seay Management Consultants, a human resources specialist firm, will discuss how to address the staffing short age, which benefits employees desire and why, policy changes essential to retaining employees, and more.

5-6 p.m. — Hospitality Reception, Rooms B401-402, presented by CLA.

Free reception.

WHIRLPOOL CORP. MAKES NEW LEADERSHIP APPOINTMENTS

Whirlpool Corporation recently appointed two new leadership members to its Commercial Laundry organization, the company reports.

Dave Stimac has transitioned from gen eral manager of Commercial Laundry to senior director, Supply Chain Strategy & Operations, within Whirlpool, where he will lead and drive transformational strategy and optimization across all Supply Chain and Logistics functions.

Stimac began his career with Whirlpool in Supply Chain in 2006. After leading dif ferent functions and having considerable experience in Product Marketing, Manufacturing, Engineering and Consumer Services over 14 years, he returns to the Supply Chain organization.

Succeeding him is Jason Mathew, who assumes leadership of the Whirlpool Corporation Commercial Laundry business. He has nearly 15 years of experience within Whirlpool, where he held leadership posi tions as senior finance manager, then senior category manager and product director for Refrigeration. Most recently, he had been senior director, Kitchen Launch, IoT, since 2020.

In other developments, Chad Lange, who was director of Commercial Laundry Sales/Service/Parts, has decided to leave Whirlpool Corporation for a new opportunity, Whirlpool says. Lange has made significant contributions to the commercial laundry industry and to the Whirlpool Commercial Laundry organiza tion in particular, the company adds.

Succeeding Lange is Amy Gardner, who will be responsible for global sales, ser vice and parts strategy. Having started at Whirlpool nearly 20 years ago, Gardner has held many roles of increasing responsibil ity in marketing, merchandising, sales and operations; her latest role was sales director of Retail and Builder.

EVI INDUSTRIES ACQUIRES MARKETING FIRM SPYNR

Miami-based commercial laundry and drycleaning equipment dis tributor EVI Industries Inc. (NYSE American: EVI) reports it has executed a definitive agreement and completed the acquisition of New York, New York-based Spynr Inc. Terms of the deal were not released by the publicly traded company.

Spynr is a highly specialized full-service marketing agency with deep roots in the commercial laundry industry, EVI says. Spynr provides owners of laundry businesses a variety of marketing services, including branding, web design, digital advertising, social media services, content development, SEO, and other related ser vices aimed to reach and attract customers to their laundry busi nesses efficiently and effectively.

Spynr founder Dennis Diaz has over a dozen years of com mercial laundry industry experience. He leads a team of 13 digital

marketing professionals that together have developed and deployed marketing solutions specifically designed for this industry.

“Our customers make significant financial investments in their laundry businesses,” says Henry M. Nahmad, EVI chairman and CEO. “Given the competitive environment, maximizing the return on their investment also requires laundry business owners to think and deliver across the entire marketing spectrum, from branding to web design to digital marketing, and beyond.

“To that end, we seek to provide these critical services to existing and prospective customers such that they may achieve their return expectations. Through Spynr, we expect to deliver the industry and our company these necessary marketing capabilities.”

Spynr will operate as an EVI subsidiary under its current name and from its present location, will continue to be led by Diaz and its associates, and have the full extent of EVI’s resources with which to execute on the parent company’s long-term growth strategy.

Additionally, Diaz will serve as EVI’s director of marketing.

EVI says it is in the early stages of a long-term growth strategy to build an enterprise through which it may deliver comprehensive laundry solutions to all industry segments. It has been acquiring commercial laundry businesses, mainly other distributors, since fall 2016. Spynr becomes the 20th company on that growing list.

GIRBAU NORTH AMERICA HONORS 2021 DISTRIBUTORS OF YEAR

Commercial laundry equipment manufacturer Girbau North America (GNA) recently recognized several distributors for out standing service during 2021.

Fowler Laundry Solutions, Union, New Jersey, received its seventh consecutive GNA Multi-Housing Distributor of the Year Award for outstanding service, sales and support in the multihousing laundry market.

Led by Doug Fowler and founded in 1952, the multi-generational company employs 70 team members focused on unsurpassed cus tomer service. The full-service company is among the largest laun dry equipment distributors in the Mid-Atlantic region and serves the vended, multi-housing, on-premise and industrial laundry markets.

“Fowler is an established, well-known name in the route/multihousing laundry segment,” says GNA Vice President of Sales Joel Jorgensen. “The company has successfully capitalized on the opportunity to use LG and Continental Girbau laundry products, and then masterfully package them with payment systems, service contracts and ownership/lease options uniquely tailored to each customer. We’re proud to work beside Doug, Laney, Danny, Leah and the Fowler team.”

Earning GNA’s On-Premise Laundry Distributor of the Year honors for a second consecutive year was Aadvantage Laundry Systems, Garland, Texas. A division of EVI Inc., Aadvantage is led by President Ryan Smith and among the largest volume distribu tors in the world, according to Jorgensen.

A full-service provider of parts, service and sales, Aadvantage serves the vended, multi-housing, industrial and on-premise laun dry markets — providing turnkey solutions, including laundry design, financing, installation, business projections, demographic studies and highly efficient laundry equipment.

“Aadvantage’s outstanding team and service offering sets them apart,” Jorgensen says. “They serve a multitude of commer

Stimac

Mathew

Gardner

cial laundry distribution markets very well, which makes them extremely diverse.”

As a member of the EVI family, the Aadvantage team has the opportunity to share best practices and expertise with some of the country’s top distributors, according to Smith.

“This relationship, combined with a team focused on our core values, allows us to deliver an unmatched laundry experience to the markets we serve,” he says. “We are honored to work with a manufacturing partner like the Girbau North America team.”

And earning GNA’s second consecutive Canada Distributor of the Year award was Lavanett, of St. Laurent, Quebec. Led by Earl Eichen, Lavanett was recognized for exemplary performance in the on-premise and vended laundry markets within the province of Quebec.

Established in 1996, Lavanett employs 20 team members and provides laundry and textile care solutions, parts and service to customers throughout Canada. The Lavanett team is comprised of highly motivated and dedicated individuals committed to customer satisfaction and service, according to Eichen.

“Earl is a longtime GNA business partner and has found ways to sell all of our brands into the Quebec market, including Girbau Industrial, Continental Girbau, LG and Poseidon,” says Jorgensen. “Lavanett’s expert team does an outstanding job in every service area, including sales, service and parts. This award is GNA’s recognition of that success.”

LUBAHN REJOINS ALLIANCE LAUNDRY SYSTEMS

Commercial laundry equipment manufacturer Alliance Laundry Systems reports it is excited to share a staffing announcement that it believes will strengthen the company’s industry-best customer experience.

Andy Lubahn, who once worked for Alliance, has rejoined the company as its national service manager. In this role, Lubahn will lead the regional field service managers and increase Alliance’s emphasis on service training for its valued customers and business partners.

“Andy’s skill set, experience, and cus tomer-focused mindset will bring a fresh take on this role,” says Steve Bowie, director of North American Commercial Support at Alliance. “He’s committed to helping our customers succeed.”

Lubahn brings 28 years of commercial laundry experience. He started his career in 1994 as a technician for Michigan Laundry Equipment, performing installations, service support, and parts ordering. Learning from the ground up provided Lubahn with a well-rounded understanding of the industry and how highquality installation, service, and maintenance can positively impact

Brooks Waterburn Corp. • 1105 Broadhollow Road Farmingdale, NY 11735 • Visit our website: www.brookswaterburn.com

Lubahn

customer satisfaction.

“I’m excited to deliver tools customers need to be more efficient at servicing and maintaining equipment,” Lubahn says. “I look forward to connecting with our customers and bringing an incred ible customer experience.”

GIRBAU NORTH AMERICA WELCOMES MILITARY VET ROBERTS TO STAFF

Commercial laundry equipment manufacturer Girbau North America (GNA) recently welcomed military service veteran James Roberts to its staff as service support technician.

In his new role, Roberts handles daily com munications with GNA product end-users and distributor technicians to help trouble shoot and resolve laundry product technical issues.

Additionally, he’s responsible for con ducting service training, repairing machin ery, helping develop training videos and assisting with product improvement and development.

He brings eight years of experience as a generator/power systems technician and eight years of experience as a U.S. Army signal sys tem support specialist and individual ready reserve sergeant.

“James brings a lot of technical service experience to GNA, along with an enthusiasm for helping customers,” says Shannon Rose, commercial technical service manager. “This fits in nicely with our goals and team philosophy.”

“I like to troubleshoot and help people,” says Roberts. “Working at GNA has been a great experience thus far and I am looking for ward to learning more about the products.”

GNA boasts a sizable portfolio of commercial, industrial and vended laundry products from brands that include Continental Girbau®, Girbau Industrial®, Sports Laundry Systems®, Poseidon Textile Care Systems®, Express Laundry Centers® and OnePress®

HAPPYNEST PICKS SCOTT TO DIRECT DIGITAL MARKETING EFFORTS

Tech-enabled laundry pickup and delivery service HappyNest has named Turner Scott its director of digital marketing. He joins the company from specialty home décor company The Annie Selke Companies, where he was digital marketing manager.

Scott is charged with coordinating and executing HappyNest’s digital marketing programs to drive business for the com pany’s laundromat operating partners across the U.S. The company’s next-day, affordable, and eco-friendly pickup and delivery laundry services are now available in 35 states and Washington, D.C.

He’s a dedicated and agile digital market ing professional with a proven track record of successful implementation of go-to-market strategies from ideation, to execution, and evaluation, HappyNest says. Scott recently participated in the company’s first partner meeting hosted

for 35-plus partners from around the U.S.

“We are delighted to have Turner join the HappyNest team to support our current and growing network of laundromat operat ing partners,” says company CEO and founder John MacKrell. “With his experience driving growth in both direct-to-consumer (DTC) ecommerce and B2B lead generation, I expect our partners to be supported with successful marketing programs as we con tinue making HappyNest’s pickup and delivery laundry services available everywhere customers want.”

Scott has a true understanding of the full customer experience with an omni-channel, data-driven approach, the company adds. Turner also led Google Analytics and Google Tag Manager across various sites for Buyers Edge Platform, providing accurate report ing and actionable insights.

“HappyNest’s pickup and delivery laundry services have been a lifesaver for busy people, while also helping laundromat owners to grow their businesses with pickup and delivery,” Scott says. “It’s an exciting time to join HappyNest as the company continues to reach more laundromat owners and customers nationwide. It was particularly exciting to meet so many great partners face-to-face at our first annual partner meeting. I look forward to bringing my expertise to the company in support of our mission and working with HappyNest partners across the country.”

ALLIANCE LAUNDRY SYSTEMS ADDS QUALITY ASSURANCE POSITIONS

Commercial laundry equipment manufacturer Alliance Laundry Systems has shared a staffing announcement that it says is designed to enhance its company’s industry-best customer experience.

In the North America service area, Alliance has created the position of quality assurance specialist. Tony Berton will take on the role focused on large-chassis products, and Scott Demotts assumes the same responsibilities for small-chassis products.

Both men are industry veterans. Berton has been with Alliance for 25 years, and Demotts has worked in the applicance industry for 30 years.

Quality is Alliance’s core operating principle, the company says. The new quality assurance roles are designed to improve the connectivity and communica tion between customers and critical functions within Alliance.

Berton and Demotts will collect and ana lyze feedback from customers to enhance efforts to improve product quality and pre serve Alliance’s quality position in the mar ketplace.

Alliance’s brands include Speed Queen®, Huebsch®, UniMac®, IPSO® and Primus®, offering a full line of commercial washers, dryers and ironers.

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