American Coin-Op - September 2022

ANNUAL

SURVEY:

OUT THAT PANDEMIC DENT

Another year into life with COVID-19, a sizable share of laundry equipment and parts distributors found their total business on the upswing. Sixty percent of distributors polled in our annual Distributor Survey say their sales of newly constructed vended laundries and replacement business was better in 2021 than 2020.

FIRST FROM THE FLOOR: PENT-UP DEMAND DRIVES CLEAN ’22 IN ATLANTA

Our initial look at the just-completed Clean Show describes the industry response to being able to gather and do business face-to-face again after three years. (Our comprehensive Clean Show Report is coming in our October issue.)

32 POINTERS FROM PAULIE B: THE EXCITEMENT AND FEAR OF BEING A ‘NEWBIE’

Owning a laundry for the first time is both exciting and scary, recalls retired multi-store owner Paul Russo. This month, he shares some of the newbie mistakes he made in hopes that today’s investors and new store owners may avoid them.

35 SMALL UPGRADES THAT CAN HAVE AN IMPACT

Don’t wait to elevate your laundry until it’s time for a complete retool, suggests guest columnist Tod Sorensen of Girbau North America and Continental Girbau West. Small improvements in technology and offerings can make a big difference in how well you attract and retain customers.

VIEWPOINT

Charles Thompson, Publisher

E-mail: cthompson@ATMags.com Phone: 312-361-1680

Donald Feinstein, Associate Publisher/ National Sales Director

E-mail: dfeinstein@ATMags.com Phone: 312-361-1682

Bruce Beggs, Editorial Director

OPPORTUNITY TO CONNECT

As I write this, it’s been two weeks since The Clean Show wrapped another visit to Atlanta. An exhibition on Clean’s scale has many facets, chief among them being the opportunity to make connections.

An important connection for a store owner is the one he/she has with a distributor or supplier. And in this month’s issue, we want to give you the information you’ll need to connect with one.

In our annual Distributors Directory issue, there are hundreds of detailed listings for companies that furnish self-service laundry owners like you with equipment and supplies—everything you need to make your business as profitable as it can be.

Businesses are listed alphabetically by state, city, then by company name. The map on page 12 can tell you on which page to find the distributors in your state (or nearby states).

Distributors, if you discover that your business isn’t listed (we solicit confirmations/updates for our free listings exclusively via email now), you can address that immediately.

Email Digital Media Director Nathan Frerichs (nfrerichs@ atmags.com) to find out how your company can be added to our online Distributors Directory at AmericanCoinOp.com and to our next printed Directory in 2023.

So, dear reader, whatever you may seeking for your laundry operation, the businesses we list can likely supply what you need.

Also in this issue, we provide a “First from the Floor” look at Clean on pages 10-11 to whet your appetite until you can read our comprehensive Clean Show summary coming in October.

Speaking of “summery,” enjoy the final weeks of the season!

Bruce Beggs Editorial Director

E-mail: bbeggs@ATMags.com Phone: 312-361-1683

Mathew Pawlak, Production Manager

Nathan Frerichs, Digital Media Director

E-mail: nfrerichs@ATMags.com Phone: 312-361-1681

ADVISORY BOARD

Douglas Pratt Tony Regan

Andy Wray

OFFICE INFORMATION

Main: 312-361-1700

American Coin-Op (ISSN 0092-2811) is published monthly. Subscription prices, payment in advance: U.S., 1 year $50.00; 2 years $100.00. Foreign, 1 year $120.00; 2 years $240.00. Single copies $10.00 for U.S., $20.00 for all other countries. Published by American Trade Magazines LLC, 650 West Lake Street, Suite 320, Chicago, IL 60661. Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Coin-Op, Subscription Dept., 125 Schelter Rd., #350, Lincolnshire, IL 60069-3666. Volume 63, number 9. Editorial, executive and advertising offices are at 650 West Lake Street, Suite 320, Chicago, IL 60661. Charles Thompson, President and Publisher. American Coin-Op is distributed selectively to owners, operators and managers of chain and individually owned coin-operated laundry establishments in the United States. The publisher reserves the right to reject any advertising for any reason.

© Copyright AMERICAN TRADE MAGAZINES LLC, 2022. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Coin-Op does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Coin-Op or its staff. While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

Sharon Sager Michael Schantz

Bruce Beggs

Another year into life with COVID-19, a sizable share of laundry equipment and parts distributors found their business on the upswing, based on results of our 2022 American Coin-Op Distributor Survey.

Sixty percent of distributors polled in the annual survey say that their total business—including sales of newly constructed vended laundries and replacement business—was better in 2021 compared to 2020. That’s 14 percentage points higher than the year before.

Twenty percent of respondents say their 2021 business was worse than 2020’s, and 20% say that business stayed the same compared to the prior year.

As for how distributors expect their 2022 overall sales will compare to those of 2021, more than three-quarters of those polled are predicting even brighter things this year.

Distributors listed in the previous edition of the American Coin-Op Distributors Directory were invited to participate in this year’s unscientific survey, which charts 2021 business and makes comparisons to previous years. In this summary report, percentages may not add up to 100% due to rounding.

2021 TOTAL BUSINESS

This year, 60% of distributors who were

polled said business was better in 2021 than 2020. That’s up from last year’s survey in which 45.5% of distributors said 2020 business was better than 2019’s, and nearing the share of distributors who said 2019 business was better than 2018’s (67.7%).

The share of distributors reporting better business in prior annual surveys was 56.3% in 2019, 53.1% in 2018, 63.6% in 2017, and 67.4% in 2016.

Some of those who described their 2021 total business as being “better” attributed their company’s performance to more favorable business conditions as the COVID-19 pandemic wanes; greater access to project financing; more investors entering the laundry industry; and backlogged orders from 2020 finally being filled.

The portion whose business suffered last year blamed it on factors such as supply chain issues and increased lead times from manufacturers; an inability to build at a price point, and higher costs for materials; and even the “democratic failure of our country.”

REPLACEMENT BUSINESS

The area of replacement business rebounded from its pandemic dip of 2020, with 55% of distributors polled saying their 2021 replacement business was up compared to 2020’s. By comparison, just 31.8% of distributors surveyed last year

said that segment was up for them in 2020 compared to 2019.

In older surveys, the share was 61% in 2020, 58% in 2019, 68% in 2018, 62% in 2017 and 64% in 2016.

Twenty percent of respondents say they saw their 2021 replacement business decrease from that of 2020, while 25% say it remained unchanged.

NEW-LAUNDRY CONSTRUCTION

American Coin-Op asked distributors to list the number of new laundries they built and/or to which they supplied equipment in 2021.

In this year’s survey, the share of distributors that built and/or supplied equipment to three or fewer stores accounted for 46.7% of respondents. In previous surveys, that number was 47.8% for 2020, 51.7% for 2019, 58.6% for 2018, 62.1% for 2017, and 48.8% for 2016.

Companies building, or supplying equipment to, four or more new laundries in 2021 accounted for 53.3% of the total. That compares to 52.2% in 2020, 48.3% in

DISTRIBUTOR SALES PROJECTIONS

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2019, 41.4% in 2018 and 37.9% in 2017.

The actual number of new laundries that distributors were involved with in some way in 2021 ranged from none to one respondent reporting his or her company dealt with 93 new stores.

Forty-five percent of distributors polled said their new-construction total for 2021 was higher than the previous year’s. In older surveys, the new-construction total was up for 46% for 2020, 62% for 2019, 46.9% for 2018, 23.3% for 2017, and 33.3% for 2016.

Thirty percent of distributors surveyed said their new-construction total was lower in 2021 than in 2020. In previous polls, the share was 32% for 2020, 10% for 2019, 22% for 2018, 47% for 2017 and 29% for 2016.

One-quarter of distributors polled this year said their new-construction total for 2021 remained the same as 2020’s. That compares to 23% for 2020, 29% for 2019, 31% for 2018, 30% for 2017 and 38% for 2016.

EQUIPMENT MIX

Based on this year’s survey results, the following is a quick analysis of equipment that distributors are installing in new stores across the country.

A little more than 30% of new stores in 2021 had at least one top loader. Shares in past surveys were 32% in 2020, 33.3% in 2019, 41% in 2018, 33% in 2017 and 46% in 2016.

Self-service laundries newly built in 2021 have an average of 5.7 top loaders, compared to averages of 2.4 per new store in

2020, 1.9 in 2019, 3.1 in 2018, 2.5 in 2017 and 3.2 in 2016. (These figures factor in new stores with no top loaders.)

When it comes to front loaders, vended laundries that were newly built in 2021 have an average of 27.3 machines. This compares to prior front-loader averages of 28.5 in 2020, 30.3 in 2019, 26.5 in 2018, 28.6 in 2017 and 33.3 in 2016.

Among the new stores built last year, 31.3% installed fewer than 20 front loaders and 68.8% installed 20 or more.

Vended laundries that were newly constructed in 2021 have an average of 29.5 dryer pockets. This compares to an average of 33.5 pockets in 2020, 34.4 in 2019, 27.8 in 2018, 33.4 in 2017 and 39.1 in 2016.

Fewer than 20 dryer pockets were installed in 31.3% of new stores built in 2021. The share of newly built stores installing 20 or more pockets was 68.8%.

SURVEYING STORE SIZE

Are stores built in 2021 smaller and more manageable, or are they more spread out? How do the new stores built last year compare to earlier builds?

Stores constructed last year that are an average of 2,000 square feet or less account for 33.3% of the total built, while 46.7% average between 2,001 and 3,000 square feet.

These figures compare to the 21.1% of stores measuring 2,000 square feet or less and the 52.6% covering between 2,001 and 3,000 square feet reported for 2020.

The largest newly constructed vended laundry built in 2021, according to the survey results, covers 8,200 square feet, while the smallest measures just 500 square feet.

The average newly constructed vended laundry store for 2021 covers 2,855 square feet, which is nearly identical to the 2,845-squarefoot average of last year’s survey. Other square footage averages in recent years were 2,990 (2019), 2,948 (2018), 2,824 (2017) and 3,132 (2016).

On average, a newly constructed store sold for $421,818 in 2021 (distributors were asked to exclude the cost of land and building). Prior average sale prices were $429,563 (2020), $497,864 (2019), $460,238 (2018),

$520,045 (2017) and $558,097 (2016).

NEW-STORE PROFILES OVER THE YEARS

How do these numbers from 2021 compare to distributor business performance in years past? Here is a quick recap of facts and figures.

The average store that was newly constructed in 2021 has 5.7 top loaders, 27.3 front loaders and 29.5 dryer pockets, and covers 2,855 square feet. Here’s how it compares to new-store profiles from the previous five years:

• 2020: 2.4 top loaders, 28.5 front loaders, 33.5 dryer pockets, and 2,845 square feet

• 2019: 1.9 top loaders, 30.3 front loaders, 34.4 dryer pockets, and 2,990 square feet

• 2018: 3.1 top loaders, 26.5 front loaders, 27.8 dryer pockets, and 2,948 square feet

• 2017: 2.5 top loaders, 28.6 front loaders, 33.4 dryer pockets, and 2,824 square feet

• 2016: 3.2 top loaders, 33.3 front loaders, 39.1 dryer pockets, and 3,132 square feet

OTHER BUSINESS

Distributors were also asked if their company brokers vended laundries. Roughly 24% of respondents to this year’s survey say they do, compared to 44% in 2021, 26% in 2020, 34% in 2019, 31% in 2018 and 34% in 2017.

Nearly 56% of distributors polled operate a route laundry. That compares to 48% in 2021, 51.6% in 2020, 40.6% in 2019, 50% in 2018, 38.6% in 2017 and 36.2% in 2016.

The share of distributors that host an annual equipment show is 46.2%. That compares to 52.2% last year, 54.8% in 2020, 47.7% in 2019, 50% in 2018, 47.7% in 2017 and 57.5% in 2016.

DISTRIBUTOR FORECAST

How are distributors feeling about their 2022 overall sales, especially as we continue to deal with business uncertainties stemming from the pandemic and other world events? Many are highly optimistic.

Nearly 77% of respondents believe their 2022 sales will be better than those of 2021, while 17.6% believe they will be about the same. The remaining 5.9% believe that 2022 business will be worse than 2021 totals.

TOP-LOAD RELIABILITY, REDEFINED.

From the outside, the MAT20 looks similar to other top-load washers on the market. But inside, it’s a different story. The engineers at Maytag® Commercial Laundry have learned a lot over the last six decades about what works and what doesn’t when it comes to washer performance and dependability. They drew on all that experience when designing the MAT20 from the ground up.

The MAT20 is an ideal balance of traditional top-load performance and innovative features.

ENGINEERED FOR MORE POWER

The traditional top-load washer has stayed a laundromat fixture because they give customers the exceptional wash they expect.

The MAT20 improves on the traditional agitator performance with a unique fin design and four distinct agitator patterns for outstanding load rollover.

At its core is a powerful drive system and ½ HP motor that can tackle heavy loads with ease.

The drive’s premium sealed bearings, stainless steel wash shaft and seven-rib belt add to the MAT20’s longevity—and are features you won’t find in top-loads from other leading manufacturers.

BUILT TO LAST

The MAT20’s exceptional reliability doesn’t end there.

A hung strut suspension design allows for higher spin speeds and provides better unbalanced load performance than more common base mount suspensions.

On the outside, a heavy-duty galvanized steel cabinet and porcelain top have the strength to handle the high demand of a busy laundromat.

This robust construction doesn’t mean sacrificing easy maintenance: an easily removable front panel and console offer quick access to important components.

DESIGNED TO PROVIDE OPTIONS

The MAT20’s intelligent controls also give laundromat operators more revenue opportunities with time-of-day and day-of-week pricing as well as cycle add-ons.

For customers, one-touch cycle selection and a display that clearly conveys prices, selections and time remaining mean a better wash experience.

DEPENDABILITY IN MACHINE FORM

Every part of every MAT20 washer that comes off the line at the Maytag factory in Clyde, Ohio is designed with reliability in mind, and backed by a robust 5-year limited parts warranty.*

The MAT20 represents Maytag Commercial Laundry’s renewed commitment to providing laundromats with equipment that will perform, year after year.

To learn more about how dependability is built into all their equipment, visit maytagcommerciallaundry.com.

DEEP-WATER WASH

REMOVABLE FRONT PANEL

POWERFUL DRIVE SYSTEM

BEFORE LAUNDRY DEPOT COULD MOVE FORWARD, THEY HAD TO KNOW WE HAD THEIR BACKS.

When Chuck Hinkel of Laundry Depot was looking for someone to help advance his business, he looked at a number of manufacturers. After touring our plant, Chuck was impressed by the quality of our multi-load machines. Add to that our extensive 10/5-year limited parts warranty,* and he realized that going with us would be the best choice for his business. See his story at Chuck-MaytagCommercialLaundry.com.

Pent-up Demand Drives Clean ’22 in Atlanta

Laundry owners, vendors happy to meet face-to-face again

The energy in Atlanta’s Georgia World Congress Center was sizzling as thousands of Clean Show attendees streamed down escalators onto the exhibit floor after dignitaries cut the ceremonial ribbon on opening day July 30.

And a phrase often repeated over the course of the four-day industry event was “pent-up demand.” Including a year’s delay due to the COVID-19 pandemic, it had been three years since self-service laundry owners and other textile care professionals last gathered en masse for the show built around networking, education and business development.

“These industries have been through a lot these last two years,” says Greg Jira, show director for The Clean Show, in a post-show press release, “and Clean’s goal is to serve as a global platform for knowledge and idea sharing so that companies may walk away with the tools they need to recover and, ultimately, thrive.

“With the feedback we are receiving from this year’s event, it is clear that we were able to accomplish that and so much more.”

Clean’s exhibit hall was the main attraction and brought nearly 10,000 industry professionals from North America and beyond ready to do in-person business. In comparison, 2019’s New Orleans show drew roughly 11,000 attendees. The last time Clean visited Atlanta, 2015, attendance was 11,264.

Covering 216,400 square feet of exhibit space this year, 347 companies and organizations from across the industry spectrum displayed the latest technology, machinery, equipment and other

TOP: Constantin von Vieregge (holding mic, near end of red ribbon), president of Messe Frankfurt North America, welcomes attendees to the 2022 Clean Show in

LEFT: Attendees stream down escalators to the vast exhibit floor below after the ceremonial ribbon is cut on Clean’s opening day. (Photo: Bruce Beggs)

Atlanta. (Photo: The Clean Show)

products and services for the commercial laundering, drycleaning, and textile care services industry. Among them, 51 exhibited for the first time.

While some exhibitors could sell their wares right from the show floor, for the larger equipment manufacturers, Clean served as the starting point for transactions that may not be completed for months or even years. But make no mistake, deals were signed at Clean 2022.

Educational sessions organized by some of the partnering indus try associations—Association for Linen Management (ALM), Coin Laundry Association (CLA), Drycleaning & Laundry Institute (DLI), Textile Care Allied Trades Association (TCATA), and TRSA, the association for linen, uniform and facility services—proved to be big draws.

In the CLA classes on Clean’s first morning, hundreds of attend ees filled the vast meeting room while dozens more stood in the back, unable to find an empty seat.

“So far, I’ve learned some great information about being a busi ness owner in this industry,” says Ajani Cargle, who attended Clean with his father, representing their family business, Neighborhood

LEFT: A magician informs while entertaining at the Girbau North America booth. There were 347 exhibitors on hand during the four-day event. (Photo: Bruce Beggs)

ABOVE: Hundreds of Clean Show attendees filled a vast meeting room for the Coin Laundry Association’s opening education session while others stood in the back, unable to find an empty seat. (Photo: Bruce Beggs)

BELOW: Unofficially, the first two days of Clean Show 2022 were the busiest. Clean’s exhibit hall was the main attraction and brought nearly 10,000 industry professionals from North America and beyond ready to do in-person business over the four days. (Photo: The Clean Show)

Laundries in Chicago. “I’m learning a lot about the daily opera tions and how to survive, scale and grow. This is probably the most advantageous aspect of an event I have experienced so far.”

Away from the convention, companies threw after-hours par ties and dinners to thank customers and to recognize the work of distributors and others.

While much has changed in the world over the past three years, The Clean Show remains a showcase for the tools available to today’s laundry and drycleaning professional, not to mention a popular gathering place for colleagues and friends to renew bonds.

Orlando, Florida, will host The Clean Show when it returns in mid-August 2025.

American Coin-Op will publish a comprehensive 2022 Clean Show report in its October issue.

ALABAMA

FABRICLEAN SUPPLY OF ATLANTA

Steve Taylor

1200 2nd Ave. North

Birmingham, AL 35203 Ph: 205-251-7272 or 800-626-8428 www.fabricleansupply.com stevet@fabricleansupply.com Supplies

WHOLESALE COMMERCIAL LAUNDRY EQUIPMENT CO. SE

Russ Arbuckle 2950 Hwy. 77 Southside, AL 35907 Ph: 256-413-3309 or 256-312-4761 www.alaundryman.com thelaundryman1@gmail.com Equipment

ALASKA

AUTOMATED LAUNDRY SYSTEMS & SUPPLY

360 E. 100th Ave.

Anchorage, AK 99515 Ph: 907-561-1752 or 800-478-1752 www.autolaundrysystems.com sales@autolaundrysystems.com Equipment and supplies

THE LAUNDRY GROUP LLC

300 E. 5th Ave. Anchorage, AK 99501

Ph: 907-519-0761 www.thelaundrygroup.com service@thelaundrygroup.com Equipment and supplies

ARIZONA

WESTERN STATE DESIGN

Scott Harrington

710 W. Sterling Pl. Chandler, AZ 85225 Ph: 602-692-7652 www.westernstatedesign.com info@westernstatedesign.com Equipment

SUNSHINE SALES

500 S. 52nd St., Ste. 302 Tempe, AZ 85281 Ph: 623-937-0125 or 800-789-6412 https://sunshine-sales.com info@sunshine-sales.com Equipment

COIN & PROFESSIONAL EQUIPMENT CO.

Mark Svancara

3120 W. Weldon Ave. Phoenix, AZ 85017 Ph: 602-248-0808 www.cpec-laundry.com sales@cpec-laundry.com Equipment

LAUNDRY & CLEANERS EQUIPMENT CO.

320 S. 25th St. Phoenix, AZ 85034 Ph: 602-244-0800 www.laundryandcleaners.com Equipment

WARDLAW EQUIPMENT CONSULTANTS

Kevin Wardlaw

Phoenix, AZ 85014

Ph: 520-791-2804 or 520-349-7494 www.wardlawequipmentconsultants.com wardequip@aol.com Equipment

COIN & PROFESSIONAL EQUIPMENT CO.

Greg Svancara

3202 S. Richey Ave. Tucson, AZ 85713 Ph: 520-790-7377 or 520-240-3339 www.cpec-laundry.com greg@cpec-laundry.com Equipment and supplies

ARKANSAS

FABRICLEAN SUPPLY OF ARKANSAS

Omeed Esfandi 6600 Allied Way Little Rock, AR 72209 Ph: 501-565-5288 or 800-482-1283 www.fabricleansupply.com omeede@fabricleansupply.com Supplies

(Photo: ©Photojog/Depositphotos)

2022 DISTRIBUTORS DIRECTORY

JUSTIN LAUNDRY SYSTEMS

5310 Baseline Rd.

Little Rock, AR 72209 Ph: 501-568-8600 or 888-403-9600 www.justinlaundry.com Equipment

CALIFORNIA

COIN TECH

1533 Plaza Ln. Burlingame, CA 94010 Ph: 888-264-6832 www.cointechservice.com Equipment

MID VALLEY LOCK & KEY

18723 Via Princessa, #245 Canyon Country, CA 91387 Ph: 818-994-4550 or 800-585-5625 www.midvalleylocknkey.com sales@midvalleylocknkey.com Supplies

WESTERN STATE DESIGN

Chris Lyle 17000 Marquardt Ave. Cerritos, CA 90703 Ph: 800-633-7153, ext. 212 www.westernstatedesign.com sales@westernstatedesign.com Equipment

CG APPLIANCE EXPRESS

6422 Mission St.

Daly City, CA 94014 Ph: 650-753-3942 www.cgappliances.com sales@cgappliance.com Equipment

ALCO SERVICES

223 Fulton St. Fresno, CA 93721 Ph: 559-233-2444 or 800-488-2526 www.alcoservices.com info@alcoservices.com Equipment

BEST LAUNDRY BROKERS

George Morgan 111 Bank St., #308 Grass Valley, CA 95945 Ph: 530-559-5959 www.bestlaundrybrokers.com bestlaundrybrokers@yahoo.com Equipment

WESTERN STATE DESIGN

Bryan Maxwell 2331 Tripaldi Way Hayward, CA 94545 Ph: 510-786-9271 www.westernstatedesign.com info@westernstatedesign.com Equipment

AUTOMATED LAUNDRY SYSTEMS

Ovanes Kerian 3626 S. San Pedro St. Los Angeles, CA 90011 Ph: 818-556-6432 www.automated-laundry.com info@automated-laundry.com Equipment

TAYLOR HOUSEMAN

162 Harbor Ct.

Pittsburg, CA 94565 Ph: 800-464-6866 www.taylorhousemanlaundry.com info@taylorhouseman.com Equipment

GOLDEN STATE LAUNDRY SYSTEMS

1984 E. Gladwick St. Rancho Dominguez, CA 90220 Ph: 800-465-8300

https://goldenstatelaundrysystems.com info@gsls4laundry.com Equipment

HHC ELECTRONIC SERVICE 1338 Electra Ave. Rowland Heights, CA 91748 Ph: 626-961-8678 or 844-846-0371 hhc168@hotmail.com Equipment

PWS — THE LAUNDRY COMPANY 4876 El Cajon Blvd. San Diego, CA 92115 Ph: 858-560-6969 www.pwslaundry.com Equipment and supplies

CONTINENTAL GIRBAU WEST

Tod Sorensen 9830 Alburtis Ave. Santa Fe Springs, CA 90670 Ph: 562-205-0140 or 866-950-2449 www.cg-west.com tsorensen@cgilaundry.com Equipment

PWS — THE LAUNDRY COMPANY

12020 Garfield Ave. South Gate, CA 90280 Ph: 323-721-8832 www.pwslaundry.com Equipment

BLUE RIBBON SUPPLY CO.

451 E. Jamie Ct. (P.O. Box 2867) South San Francisco, CA 94080 Ph: 650-873-3500 or 800-443-6066 www.blueribbonsupply.com customercare@blueribbonsupply.com Supplies

PWS — THE LAUNDRY COMPANY

161 Starlite St., Unit B South San Francisco, CA 94080 Ph: 650-871-0300 www.pwslaundry.com Equipment and supplies

STERLING EQUIPMENT SALES

11814 Western Ave. Stanton, CA 90680 Ph: 714-894-1888 Equipment

ELITE BUSINESS INVESTMENTS

Carol Dang 5404 Whitsett Ave., #18 Valley Village, CA 91607 Ph: 818-787-8881 www.elite-biz.com info@elite-biz.com Equipment

ACE COMMERCIAL LAUNDRY EQUIPMENT INC.

14404 Hoover St. Westminster, CA 92683 Ph: 714-897-4342 www.acelaundry.com sales@acelaundry.com Equipment

LAUNDRYPARTS.COM

Westminster, CA 92683 Ph: 877-630-PART (7278) www.laundryparts.com info@laundryparts.com Equipment and supplies

SUDSY VENDING SUPPLIES 14402 Hoover St. Westminster, CA 92683 Ph: 800-460-7772 www.sudsy.com online@sudsy.com Equipment and supplies

LAUNDROMAT123.COM

Larry Larsen 5076 Avocado Ave. Yorba Linda, CA 92886 Ph: 714-390-9969 www.laundromat123.com laundromat123@gmail.com Equipment

COLORADO

JETZ SERVICE CO. INC. 220 E. Taylor Colorado Springs, CO 80907 Ph: 719-636-3928 www.jetzservice.com serviceCO@jetzservice.com Equipment and supplies

MARTIN-RAY LAUNDRY SYSTEMS

2050 W. 9th Ave. Denver, CO 80204 Ph: 720-359-8000 or 800-279-6622 www.martinray.com Equipment and supplies

ADVANCED LAUNDRY SYSTEMS

Justin Burgess 13551 W. 43rd Dr., Unit J Golden, CO 80403 Ph: 303-432-2504 or 877-432-2504 www.advlaundry.com justinb@advlaundry.com Equipment

COMMERCIAL LAUNDRY SYSTEMS OF THE ROCKIES

P.O. Box 974 Johnstown, CO 80534 Ph: 800-270-8539 www.clsrockies.com office@clsrockies.com Equipment

CLEAN DESIGNS INC.

2800 S. Oak St. Lakewood, CO 80227 Ph: 303-969-8288 www.cleandesigns.com info@cleandesigns.com Equipment

PEAK LAUNDRY 730 Synthes Ave. Monument, CO 80132 Ph: 719-220-1855 http://peaklaundry.com info@peaklaundry.com Equipment

FLORIDA

COMMERCIAL LAUNDRY EQUIPMENT

2054 Sprint Blvd. Apopka, FL 32703 Ph: 407-886-1722 or 800-226-9449 www.commerciallaundry.net Equipment

SETOMATIC SYSTEMS INC.

Gregg Schantz

6353 W. Rogers Cir., Ste. 3 Boca Raton, FL 33487 Ph: 516-752-8008 www.setomaticsystems.com sales@setomaticsystems.com Equipment

XCP CORP.

Darrell G. Rademacher 16381 Cherokee Rd. Brooksville, FL 34601 Ph: 352-678-3021 or 352-279-7727 sales@xcpcorp.com Equipment

AAXON LAUNDRY SYSTEMS

6100 N. Powerline Rd. Fort Lauderdale, FL 33309

Ph: 954-772-7100 www.aaxon.com brittanyp@aaxon.com Equipment

LAUNDRY OWNERS WAREHOUSE

3555 Powerline Rd. Fort Lauderdale, FL 33309 Ph: 954-537-1643 www.lowlaundry.com Equipment and supplies

ALLIANCE LAUNDRY SYSTEMS DISTRIBUTION

South - Gulf Breeze 1626 Tradewinds Dr. Gulf Breeze, FL 32563 Ph: 800-366-4168 https://distribution.alliancelaundry.com Equipment and supplies

UNIWASHER INC.

1155 W. 22nd St. Hialeah, FL 33010 Ph: 305-883-2305 or 800-704-9281 www.uniwasher.com info@uniwasher.com Equipment

AUTOMATED LAUNDRY SYSTEMS

2849 Dawn Rd.

Jacksonville, FL 32207 Ph: 800-518-9274 www.alstoday.com hello@alstoday.com Equipment and supplies

FABRICLEAN SUPPLY OF FLORIDA

Dave LaPorte 11705 Industry Dr. Jacksonville, FL 32218 Ph: 904-696-7685 or 800-553-9040 www.fabricleansupply.com davel@fabricleansupply.com Supplies

MACHINE DEPOT

Ephraim Gottlieb 10663 Monaco Dr., Ste. 103 Jacksonville, FL 32218 Ph: 904-422-4925 http://vendorboy.com ephraim@vendorboy.com Equipment and supplies

OEM LAUNDRY PARTS LLC

4020 University Blvd. Ct. Jacksonville, FL 32217 Ph: 904-240-0211 www.oemlaundryparts.com Equipment and supplies

SLE (STATEWIDE LAUNDRY EQUIPMENT)

Jacksonville, FL 32216 Ph: 904-332-9274 www.statewidelaundry.com brittanyp@statewideusa.com Equipment

LAUNDRY PRO OF FLORIDA INC.

Ron Jansen 3920 Holden Rd.

Lakeland, FL 33811 Ph: 863-701-7714 or 800-232-5736 www.laundryproofflorida.com rjansen@laundryequipment.com Equipment and supplies

SUNCOAST CHANGER SERVICE

2195 S. Combee Rd.

Lakeland, FL 33801 Ph: 863-669-9699 https://billchangers.com billchangers@msn.com Equipment and supplies

SLE (STATEWIDE LAUNDRY EQUIPMENT) 16375 N.W. 52nd Ave.

Miami, FL 33014 Ph: 305-624-5169 www.statewidelaundry.com brittanyp@statewideusa.com Equipment

STEINER-ATLANTIC CORP.

1714 N.W. 215th St. Miami Gardens, FL 33056 Ph: 305-754-4551 or 800-333-8883 www.steineratlantic.com Equipment

WORLDWIDE LAUNDRY INC. 1714 N.W. 215th St. Miami Gardens, FL 33056 Ph: 305-418-4030 or 877-953-9433 www.worldwidelaundry.com Equipment and supplies

SLE (STATEWIDE LAUNDRY EQUIPMENT) 4107 S.W. 34th St. Orlando, FL 32811 Ph: 407-425-9274 www.statewidelaundry.com brittanyp@statewideusa.com Equipment

THE LAUNDRY SHOP

20964 Sheridan St. Pembroke Pines, FL 33332 Ph: 954-338-0912 or 855-888-9274 www.thelaundryshop.com grionda@thelaundryshop.com Equipment and supplies

STEAM TECHNOLOGIES

John Schoenfelder 1828 N.W. 22nd St. Pompano Beach, FL 33069 Ph: 954-422-3773 www.steamtechnologies.net steam.tech@yahoo.com Equipment

US LAUNDRY PARTS

Peter Fredriksson 4152 Independence Ct., Unit C7 Sarasota, FL 34234 Ph: 833-376-6832 https://uslaundryparts.com info@uslaundryparts.com Supplies

COMMERCIAL LAUNDRIES OF WEST FLORIDA

5313 Johns Rd., Ste. 210 Tampa, FL 33634 Ph: 800-876-1477 http://commerciallaundriesflorida.com Equipment and supplies

FABRICLEAN SUPPLY OF FLORIDA

Dave LaPorte 6401 Badger Dr. Tampa, FL 33610 Ph: 813-623-3553 or 800-282-2924 www.fabricleansupply.com davel@fabricleansupply.com Supplies

SLE (STATEWIDE LAUNDRY EQUIPMENT)

3502 Riga Blvd., Ste. B Tampa, FL 33619 Ph: 813-877-6434 www.statewidelaundry.com brittanyp@statewideusa.com Equipment

GEORGIA

ALLIANCE LAUNDRY SYSTEMS DISTRIBUTION

South - Atlanta 4035 Nine McFarland Dr. Alpharetta, GA 30004 Ph: 770-343-8455 https://distribution.alliancelaundry.com Equipment and supplies

TLC TRI-STATE LAUNDRY COMPANIES

5250 Fulton Industrial Blvd., Ste. B Atlanta, GA 30336 Ph: 877-755-3440 www.tlctristate.com Equipment and supplies

BARTON’S LAUNDRY EQUIPMENT INC.

2002 Franke Ct. Augusta, GA 30909 Ph: 800-792-9919 www.bartonslaundry.com benble@knology.net Equipment

AMERICUS EQUIPMENT CO.

Landis Rogers P.O. Box 2606 Covington, GA 30015 Ph: 770-385-7474 americusequip@hotmail.com Equipment

FABRICLEAN SUPPLY OF ATLANTA

Orville Johnson 5330 Dividend Dr. Decatur, GA 30035 Ph: 770-981-2800 or 800-688-3032 www.fabricleansupply.com orvillej@fabricleansupply.com Supplies

SOUTHERN AUTOMATIC MACHINERY CO. (SAMCO)

133 N. 85th Pkwy. Fayetteville, GA 30214 Ph: 800-969-7627 www.southernautomatic.com sales@southernautomatic.com Equipment

ARENT MACHINERY CO.

Jay-Dee Arent 352 Worthington Cir. Fort Valley, GA 31030 Ph: 503-657-3000 or 800-547-2527 www.arentmachinery.com jaydee.arent@arentmachinery.com Equipment

SOUTHEASTERN LAUNDRY EQUIPMENT SALES

1105 Shana Ct., Ste. I Marietta, GA 30066 Ph: 770-928-0080 www.selaundry.com Equipment

SLE (STATEWIDE LAUNDRY EQUIPMENT) 2744 S. Cobb Industrial Blvd. Smyrna, GA 30082 Ph: 404-480-4083 www.statewidelaundry.com brittanyp@statewideusa.com Equipment

TLC TRI-STATE LAUNDRY COMPANIES 1560 Old Clyattville Rd. Valdosta, GA 31601 Ph: 877-755-3440 www.tlctristate.com Equipment and supplies

HAWAII

ACE MACHINERY SERVICE 434 Ilimano St. Kailua, HI 96734 Ph: 808-842-1599 www.acemachineryservice.com acemachinery@hawaii.rr.com Equipment and supplies

WLSN PACIFIC

Francis “Willy” Wilson 73-5580 Maiau St., Bay #7 or G Kailua-Kona, HI 96740 Ph: 808-896-6454 www.wlsnpac.com

We added PayRange to our machines last year and currently are at more than 30% usage I think coin-free is where people want to go, especially for the bigger machines.

So far we love PayRange and just ordered a PayStation wall-mount kiosk. Many people do not have a cell phone that can install apps nor do they want to be bothered with it. So the PayStation will allow these customers to use the laundry machines without coins.

I think PayRange is the best of both worlds at the moment and am sure as more time goes on coins will just disappear.

Doug Taber, Jr. Manager/Owner Bubbles Laundry Spa, LLC Moosup, CT

wlsnpacific@gmail.com Equipment

HAPPY VALLEY SERVICE

2696 Kilihau St. Honolulu, HI 96819 Ph: 808-833-0800 www.happyvalleyservice.com Equipment and supplies

HUNTS’ COMMERCIAL LAUNDRY EQUIPMENT

Jeffrey Hunt 45-618H Kamehameha Highway Kaneohe, HI 96744 Ph: 808-291-2344 www.maytaghawaii.com maytaghawaii@yahoo.com Equipment

HAPPY VALLEY SERVICE

42 Kaniela St. Wailuku, HI 96793 Ph: 808-244-4677 www.happyvalleyservice.com Equipment and supplies

IDAHO

THOMPSONS INC.

1707 Broadway Ave. Boise, ID 83706 Ph: 208-344-5179 or 800-881-5179 Equipment and supplies

ILLINOIS

LAUNDRY CONCEPTS

Andy Marcionetti 302 S. Stewart Ave. Addison, IL 60101 Ph: 630-628-4500 or 800-845-3903 www.laundryconcepts.com sales@laundryconcepts.com Equipment

COIN-O-MATIC

John Antene 3900 W. 127th St. Alsip, IL 60803 Ph: 708-540-2076 www.coinomatic.com Equipment

HERMES COMMERCIAL LAUNDRY EQUIPMENT

Mark Wilkins 205 S. Lee St. Bloomington, IL 61701 Ph: 309-827-4302 or 800-851-9939 www.hermescommerciallaundry.com mark.wilkins@hermesequipment.com Equipment and supplies

D&M EQUIPMENT CO.

Joe Frankian 4822 W. Fullerton Ave. Chicago, IL 60639 Ph: 773-640-1986 joefrankian@gmail.com Equipment

MIDWEST LAUNDRIES INC.

2910 W. 36th St. Chicago, IL 60632 Ph: 773-538-7892 www.midwestlaundries.com sales@midwestlaundries.com Equipment

WASH COMMERCIAL LAUNDRY INC.

Chris Jenkins Chicago, IL Ph: 800-821-8846 www.wash.com commercialclientsupport@washlaundry.com Equipment and supplies

WASHTOWN EQUIPMENT CO. 4034 W. Montrose Ave.

Chicago, IL 60630 Ph: 773-545-1353 www.washtownequipment.com Equipment

ALLIANCE LAUNDRY SYSTEMS DISTRIBUTION

Midwest - Chicago 175 Gaylord St. Elk Grove Village, IL 60007 Ph: 847-364-9274 https://distribution.alliancelaundry.com Equipment and supplies

HAIGES MACHINERY INC. 11314 E. Main St. Huntley, IL 60142 Ph: 800-542-2828 www.haigesmachinery.com info@haigesmachinery.com Equipment and supplies

FLYNN SALES & SERVICE INC. 1286 Franks Rd. Jacksonville, IL 62650 Ph: 800-240-6135 www.flynnsales.com fssi6135@irtc.net Equipment and supplies

JETZ SERVICE CO. INC. 1001 DuPage Ave. Lombard, IL 60148 Ph: 773-283-5300 www.jetzservice.com serviceIL@jetzservice.com Equipment and supplies

J. VASSILIADES & CO.

John Vassiliades 806 Keystone Ave. River Forest, IL 60305 Ph: 708-878-1020 www.laundrybroker.com john@laundrybroker.com Equipment

SOAP CENTER/HALES EQUIPMENT 1607 Fulton Ave. Rockford, IL 61103 Ph: 815-965-8767 http://soapcenter.biz Equipment and supplies

INDIANA

JETZ SERVICE CO. INC. 2260 Profit Dr. Indianapolis, IN 46241 Ph: 317-359-9968 www.jetzservice.com serviceIN@jetzservice.com Equipment and supplies

LAUNDRY ONE

1504 Sadlier Circle South Dr., Ste. A Indianapolis, IN 46239 Ph: 800-750-2072 www.laundryone.com info@laundryone.com Equipment and supplies

WASH COMMERCIAL LAUNDRY INC.

Chris Jenkins Indianapolis, IN Ph: 800-821-8846 www.wash.com commercialclientsupport@washlaundry.com Equipment and supplies

IOWA

ROSS CHEMICAL SYSTEMS INC.

600 N.E. 48th Pl. Des Moines, IA 50313-2401 Ph: 515-244-1788 or 800-870-2702 www.rosschemicalsystems.com mike.rosschemicalsystems@outlook.com Equipment and supplies

VENDING MACHINE SALES

Louis Kershbaumer 4225 Fleur Dr., Ste. 211 Des Moines, IA 50321 Ph: 515-480-4613 www.vendingmachinesales.com vendingmachines@mediacombb.net Equipment (venders)

CENTURY LAUNDRY

Rod Malcolm 775 Kacena Rd. Hiawatha, IA 52233 Ph: 800-791-9321 www.centurylaundry.com rmalcolm@centurylaundry.com Equipment

JETZ SERVICE CO. INC.

1616 Fuller, Ste. 100 West Des Moines, IA 50265 Ph: 515-221-0170 www.jetzservice.com serviceIA@jetzservice.com Equipment and supplies

KANSAS

FABRICLEAN SUPPLY OF KANSAS

Paula Parker 14400 W. 97th Terr. Lenexa, KS 66215 Ph: 913-492-1743 or 800-832-0096 www.fabricleansupply.com paulap@fabricleansupply.com Supplies

MIDWEST COMMERCIAL LAUNDRY EQUIPMENT INC.

R. Doug Hoeffner 616 E. North St. Salina, KS 67402 Ph: 785-827-9017 or 800-533-6253 www.mcle-inc.com doug@mcle-inc.com Equipment

JETZ SERVICE CO. INC. 901 N.E. River Rd. Topeka, KS 66616-1133 Ph: 785-354-7588 www.jetzservice.com serviceTOP@jetzservice.com Equipment and supplies

COMMERCIAL LAUNDRY SALES AND SERVICE (CLS&S)

Daniel Asher 1228 S. Santa Fe Wichita, KS 67211 Ph: 316-267-6650 or 800-864-4593 www.clsands.com dasher@clsands.com Equipment and supplies

JETZ SERVICE CO. INC. 1610 N. Mosley Wichita, KS 67214 Ph: 316-263-1037 www.jetzservice.com serviceWCH@jetzservice.com Equipment and supplies

KENTUCKY

AKER SERVICE CO.

931B Winchester Rd. Lexington, KY 40505 Ph: 859-225-8244 www.cashhandlingsolutions.com support@akerservice.com Equipment

JETZ SERVICE CO. INC. 5514 Poplar Park Blvd. Louisville, KY 40228 Ph: 502-968-1305 www.jetzservice.com

2022 DISTRIBUTORS DIRECTORY

serviceKY@jetzservice.com Equipment and supplies

REM CO.

129 Fieldview Dr.

Versailles, KY 40383

Ph: 859-873-8812 or 800-292-5070 www.remlaundry.net sales@remlaundry.com Equipment

LOUISIANA

FABRICLEAN SUPPLY OF HOUSTON

Cindy Wright 8666 Kiowa Baton Rouge, LA 70185 Ph: 225-237-3045 or 800-738-7380 www.fabricleansupply.com cindyw@fabricleansupply.com Supplies

PELLERIN LAUNDRY MACHINERY SALES CO.

731 Jackson St. Kenner, LA 70063 Ph: 504-467-9593 www.pellerinlaundry.com Equipment

PIERCE COMMERCIAL LAUNDRY DISTRIBUTORS

Sales Department 22258 Marshall Rd. Mandeville, LA 70471 Ph: 985-626-7599 or 800-254-9274 www.piercecommercial.com sales@piercecommercial.com Equipment

MARYLAND

FOWLER EQUIPMENT CO. INC.

1759 Sulphur Spring Rd. Baltimore, MD 21227 Ph: 908-686-3400 or 866-824-9958 www.fowlercompanies.com sales@fowlercompanies.com Equipment

LAUNDRY EQUIPMENT SERVICES INC.

13015 Salem Ave. Hagerstown, MD 21740 Ph: 800-866-6905 www.leslaundry.com info@leslaundry.com Equipment

HYNES & WALLER INC.

16000 Trade Zone Ave., Bldgs. 403 & 404 Upper Marlboro, MD 20774 Ph: 301-249-9421 or 800-776-9424 www.hynesandwaller.com sales@hynesandwaller.com Equipment

MASSACHUSETTS

SUMMIT MEASUREMENT

151 Flume Ave. Marstons Mills, MA 02648 Ph: 855-972-2537 www.summitmeasurement.net sales@summitmeasurement.net Equipment

GARMENT MACHINERY CO.

10 Kearney Rd., Ste. 308 Needham, MA 02494 Ph: 781-559-4077 http://drysmart.com info@garmentmachinery.com Equipment and supplies

ARISTOCRAFT

Richard Ross

8 W. Industrial Park Rd. (P.O. Box 450) Oxford, MA 01540

Ph: 800-875-0479 www.aristocraftsupply.com rross@aristocraftsupply.com Supplies

AMERICAN LAUNDRY EQUIPMENT CORP.

1345 Main St. Waltham, MA 02451 Ph: 800-747-7837 www.americanlaundryequipment.com sales@americanlaundryequipment.com Equipment

AUTOMATIC LAUNDRY

45 Border St.

West Newton, MA 02465 Ph: 617-969-4340 www.automaticlaundry.com Equipment

MICHIGAN

WASH COMMERCIAL LAUNDRY INC.

Chris Jenkins Kentwood, MI 49512 Ph: 800-821-8846 www.wash.com cjenkins@washlaundry.com Equipment and supplies

WASH COMMERCIAL LAUNDRY INC.

Tom Meisner

Livonia, MI 48150 Ph: 800-821-8846 www.wash.com commercialclientsupport@washlaundry.com Equipment and supplies

CURTIS EQUIPMENT CO.

John Curtis 1410 W. Main (P.O. Box 209) Lowell, MI 49331 Ph: 616-897-9810 or 616-299-1614 www.curtisequipmentco.com john@curtisequipmentco.com Equipment

UNIVERSAL COIN LAUNDRY MACHINERY

Stephen Bean 30301 Woodward Ave., Ste. 230 Royal Oak, MI 48073 Ph: 248-435-6200 www.universal-laundry.com Equipment

A&B EQUIPMENT & SONS

Scott Clark

635 Wellington St. Saginaw, MI 48604 Ph: 989-753-4764 www.ab-equipment.com sales@ab-equipment.com Equipment

COMMERCIAL LAUNDRY SOLUTIONS

42452 Mound Rd. Sterling Heights, MI 48314 Ph: 888-338-7648 www.commerciallaundrysolutions.com Equipment and supplies

E.J. THOMAS CO.

12040 Beech Daly Rd. Taylor, MI 48180 Ph: 800-878-0880 www.ejthomascompany.com Equipment and supplies

EAGLE STAR EQUIPMENT

Stucky Szczotka 2329 Alger Dr. Troy, MI 48083 Ph: 248-457-1140 or 800-482-3400 www.eaglestarequipment.com stucky@eaglestarequipment.com Equipment

GERRITS APPLIANCE

2410 28th St. S.W. Wyoming, MI 49519 Ph: 616-532-3626, ext. 230 www.gerritscommerciallaundry.com info@gerritsappliances.com Equipment

MINNESOTA

THE MINNESOTA CHEMICAL CO.

Dan Baker 3750 Dunlap St. North Arden Hills, MN 55112 Ph: 651-646-7521 or 800-328-5689 www.minnesotachemical.com dan.baker@minnesotachemical.com Equipment and supplies

PROS PARTS

1630 91st Ave. N.E., Ste. 107 Blaine, MN 55449 Ph: 763-231-7386 or 800-359-0628 www.prosparts.com Supplies

JETZ SERVICE CO. INC. 7090 Cahill Ave. Inver Grove Heights, MN 55076 Ph: 651-455-0189 www.jetzservice.com serviceMN@jetzservice.com Equipment and supplies

DARLING’S SALES & SERVICE CO. INC. Brad Darling 10007 Baltimore St. N.E. Minneapolis, MN 55449 Ph: 763-786-1803 www.darlingsales.com bdar@darlingsales.com Equipment

E. WEINBERG SUPPLY CO.

7434 W. 27th St. Minneapolis, MN 55426 Ph: 952-920-0888 or 800-279-0888 www.weinbergsupply.com info@weinbergsupply.com Equipment and supplies

BDS LAUNDRY SYSTEMS 2430 Enterprise Dr. St. Paul, MN 55120-1143 Ph: 651-688-8000 or 800-688-0020 www.bdslaundry.com info@bdslaundry.com Equipment

MISSISSIPPI

DONGIEUX’S LAUNDRY MACHINE CO. John Schemmel 145 Lorenz Blvd. Jackson, MS 39216 Ph: 601-366-2636 www.dongieuxs.com dongieuxs@bellsouth.net Equipment

LAUNDRY SOUTH SYSTEMS & REPAIR

(AADVANTAGE LAUNDRY SYSTEMS) 2215 Hwy. 80 East Pearl, MS 39208 Ph: 601-420-9414 www.laundrysouth.com Equipment

MISSOURI

LOOMIS BROS. EQUIPMENT CO. 409 Biltmore Dr. Fenton, MO 63026 Ph: 636-343-8888 or 800-783-6665 www.loomisbros.com Equipment

JETZ SERVICE CO. INC.

3737 N.E. Great Midwest Dr.

Kansas City, MO 64161 Ph: 816-454-9274 or 800-530-5726 www.jetzservice.com jetzKC@jetzservice.com Equipment

LAUNDRY SOLUTIONS COMPANY

Richard Gaar

3509 N. Kimball Dr. Kansas City, MO 64161 Ph: 913-384-5200 or 800-383-WASH www.laundrysolutionscompany.com rgaar@laundrysolutionscompany.com Equipment

LOOMIS BROS. EQUIPMENT CO.

6110 Deramus Ave., Ste. B

Kansas City, MO 64120 Ph: 816-452-4115 or 800-763-7094 www.loomisbros.com Equipment

RJ KOOL CO.

234 W. 12th Ave. North Kansas City, MO 64116 Ph: 800-345-4551 www.rjkool.com Equipment

MIDAMERICA EQUIPMENT CO. (LAUNDRY SOLUTIONS COMPANY)

1019 Liberty Industrial Dr. O’Fallon, MO 63366 Ph: 636-978-6345 www.laundrysolutionscompany.com Equipment

JOHN MORRIS EQUIPMENT & SUPPLY CO. 2023 S. Glenstone Springfield, MO 65804 Ph: 417-881-1215 or 800-725-5055, ext. 306 www.johnmorrisequipment.com Equipment

LAUNDRY SOLUTIONS COMPANY

4629 W. Calhoun St. Springfield, MO 65802 Ph: 800-383-9274 www.laundrysolutionscompany.com Equipment

PERFORMANCE LAUNDRY EQUIPMENT

Tara Pendergrass 4323 W. Chestnut Springfield, MO 65802 Ph: 417-771-7711 or 417-766-1760 www.performance-laundry.com tara@performance-laundry.com Equipment

KOMRO SUPPLY CO.

Gary Thuro 2600 S. 2nd St. St. Louis, MO 63118 Ph: 314-772-4360 or 800-264-6535 www.komrosupply.com mrkomro@sbcglobal.net Supplies

SAV-A-DAY LAUNDRY MACHINERY

Jeff J. Seele 55 Millwell Ct. St. Louis, MO 63043 Ph: 314-291-1910 www.sav-a-day.com sales@sav-a-day.com Equipment

MONTANA

ALTIMUS DISTRIBUTING INC.

Kevin Graf 21 8th St. West Billings, MT 59101

Ph: 406-259-9816 or 800-999-9816 www.altimusdistributing.com altimusd@aol.com Equipment

NEBRASKA

CLEANWASH LAUNDRY SYSTEMS

Todd Santoro 4808 S. 26th St. Omaha, NE 68107 Ph: 402-505-4956 www.cleanwashlaundry.com info@cleanwashlaundry.com Equipment and supplies

HORWATH LAUNDRY EQUIPMENT

1002 S. 13th St. Omaha, NE 68108 Ph: 402-342-1299 www.aahorwath.com info@aahorwath.com Equipment and supplies

J.H. STUCKEY DISTRIBUTING

John Stuckey 8814 J St. Omaha, NE 68127 Ph: 402-342-8455 or 800-405-8455 www.stuckeydistributing.com info@stuckeydistributing.com Equipment

JETZ SERVICE CO. INC. 5720 F St. Omaha, NE 68117 Ph: 402-339-2565 www.jetzservice.com serviceNE@jetzservice.com Equipment and supplies

NEVADA

EXPRESS SYSTEMS LAUNDRY SOLUTIONS

1617 Fairview Dr., Ste. 27 Carson City, NV 89701 Ph: 775-883-9119 www.es-laundry.com express.systems50@yahoo.com Equipment and supplies

NEW HAMPSHIRE

DANIELS EQUIPMENT CO.

45 Priscilla Ln. Auburn, NH 03032 Ph: 603-641-9487 or 800-258-3570 www.danielsequipment.com Equipment

YANKEE EQUIPMENT SYSTEMS

15 Glass Ln. (P.O. Box 630) Barrington, NH 03825 Ph: 800-239-9265 www.yankeeequipment.com Equipment

NEW JERSEY

CHANGER EXCHANGE

12 J.F. Kennedy Dr. Milltown, NJ 08850

Ph: 732-846-3232 www.changerexchange.com Equipment (coin machines)

FOWLER EQUIPMENT CO. INC.

565 Rahway Ave. Union, NJ 07083 Ph: 908-686-3400 or 866-824-9958 www.fowlercompanies.com info@fowlercompanies.com Equipment

METROPOLITAN LAUNDRY MACHINERY SALES INC.

Marc Katzman 979 Lehigh Ave. Union, NJ 07083

Ph: 800-728-0001 www.metropolitanmachinery.com info@metropolitanmachinery.com Equipment

AMERICARE SYSTEMS

19 Columbia St. West Orange, NJ 07052

Ph: 973-748-2390 www.americaresystems.com info@americaresystems.com Equipment and supplies

NEW MEXICO

ADVANCED LAUNDRY SYSTEMS

6808 Academy Pkwy. East, Ste. A5 Albuquerque, NM 87109 Ph: 505-344-0554 or 877-432-2504 www.advlaundry.com Equipment

MARTIN-RAY LAUNDRY SYSTEMS

2426 Washington St. N.E. Albuquerque, NM 87110 Ph: 505-883-7277 or 877-645-6671 www.martinray.com Equipment and supplies

NEW YORK

HK LAUNDRY EQUIPMENT INC.

Karl Hinrichs 530 Main St. Armonk, NY 10504 Ph: 914-273-5757 or 800-229-4572 www.hklaundry.com karl@hklaundry.com Equipment

STATEWIDE MACHINERY INC.

319 W. Main St., Ste. 5 Batavia, NY 14020 Ph: 585-426-3870 www.statewidemachinery.com info@statewidemachinedsry.com Equipment

REECO TIMER CO.

1855 Union Blvd., Unit A Bay Shore, NY 11706 Ph: 631-498-6999 www.reecotimers.com reecotimerco@hotmail.com Equipment

METRO LAUNDRY TECH CORP.

1624 Harding Park Bronx, NY 10460 Ph: 718-742-4137 www.metrolc.com metrolc@hotmail.com Equipment

THE LAUNDRY STORE

4402 15th Ave. Brooklyn, NY 11219 Ph: 718-210-1788 www.golaundrystore.com info@golaundrystore.com Equipment and supplies

SUPERIOR LAUNDRY EQUIPMENT

458 Cozine Ave. Brooklyn, NY 11208 Ph: 718-871-7545 www.superior-laundry.com info@superior-laundry.com Equipment and supplies

APPLIANCE ASSOCIATES OF BUFFALO

Kevin Telaak 200 Amherst St. Buffalo, NY 14207 Ph: 716-873-5093 www.applianceassoc.com ktelaak@applianceassoc.com Equipment and supplies

TSCHOPP SUPPLY

2260 Bailey Ave.

Buffalo, NY 14211-1795

Ph: 800-298-6882 www.tschoppsupply.com tricia@ts-1945.com Equipment and supplies

LAUNDRY REPLACEMENT PARTS

318 Westbury Ave., Ste. 1 Carle Place, NY 11514 Ph: 877-599-7278 www.laundryreplacementparts.com sales@laundryreplacementparts.com Equipment and supplies

LOW COST MANUFACTURING

318 Westbury Ave.

Carle Place, NY 11514

Ph: 516-997-9866 or 800-761-8230 www.lowcostmfg.com Supplies

PROFESSIONAL LAUNDRY SYSTEMS

169 Commack Rd., Ste. H 288 Commack, NY 11725 Ph: 631-242-0020 or 888-637-0600 www.plslaundry.com Equipment and supplies

CLEANER’S SUPPLY

1059 Powers Rd.

Conklin, NY 13748-1400

Ph: 800-568-7768 www.cleanersupply.com customerservice@cleanersupply.com Supplies

HERCULES CORP.

550 W. John St.

Hicksville, NY 11801 Ph: 800-526-5760 www.hercnet.com service@hercnet.com Equipment

JECON INC.

204-17 Hillside Ave., #394 Hollis, NY 11423 Ph: 718-525-3733 www.jeconinc.com jeconinc@gmail.com Equipment

LAUNDRYLUX

461 Doughty Blvd. Inwood, NY 11096 Ph: 800-645-2204 www.laundrylux.com Equipment

GOLD COIN LAUNDRY EQUIPMENT

David Hoffman 91-26 143rd St. Jamaica, NY 11435 Ph: 718-658-2646 or 800-952-1474 www.goldcoinlaundry.com info@goldcoinlaundry.com Equipment and supplies

METROPOLITAN LAUNDRY MACHINERY SALES INC.

Marc Katzman

127-19 101st Ave. Jamaica, NY 11419 Ph: 718-441-4000 or 800-728-0001 www.metropolitanmachinery.com info@metropolitanmachinery.com Equipment

SUMMIT LAUNDRY EQUIPMENT

120 Spagnoli Rd., #1B Melville, NY 11747 Ph: 516-941-4104 or 855-SUMMIT9 www.summitlaundry.com sales@summitlaundry.com Equipment

PROFESSIONAL LAUNDRY SYSTEMS

3655 California Rd. Orchard Park, NY 14127 Ph: 716-662-6100 or 888-637-0600 www.plslaundry.com Equipment and supplies

METRO DRY CLEANING AND LAUNDRY EQUIPMENT

78 Academy St.

Patchogue, NY 11772 Ph: 516-931-1951 https://metrodrycleaningandlaundry equipment.com Equipment

EMPIRE LAUNDRY MACHINERY

860 Linden Ave. Rochester, NY 14625-2718 Ph: 585-218-9810 or 800-359-6262 www.empirelaundryny.com Equipment

KINGS LAUNDRY GROUP

50-12 72nd St. Woodside, NY 11377 Ph: 844-727-8740 www.kingslaundrygroup.com kingslaundrygroup@gmail.com Supplies

NORTH CAROLINA

HIGHLAND EQUIPMENT CO.

Barry Carter 788 Fairview Rd. Asheville, NC 28803 Ph: 828-274-7343 www.highlandequipment.com carter@highlandequipment.com Equipment

MOUNTAIN ELECTRONICS

Lucy Doll

621 Micaville Loop, Ste. 300 Burnsville, NC 28714 Ph: 828-675-9200 www.mountainelectronics.com info@mountainelectronics.com Equipment

CONSOLIDATED LAUNDRY EQUIPMENT

714F Montana Dr. Charlotte, NC 28216 Ph: 888-253-5004 www.consolidatedlaundry.com Equipment and supplies

T&L EQUIPMENT SALES CO.

1001-A N. Church St. Charlotte, NC 28206 Ph: 704-372-8615 or 800-423-7937 www.washcycle.com Equipment

TLC TRI-STATE LAUNDRY COMPANIES

5257 Pit Road South Concord, NC 28027 Ph: 866-278-0106 www.tlctristate.com Equipment and supplies

AADVANTAGE LAUNDRY SYSTEMS

101 High Hope Ln. Garner, NC 27529 Ph: 800-880-2138 www.aadvantagelaundry.com Equipment and supplies

N.S. FARRINGTON & CO. 1335 Bridgeport Dr. Kernersville, NC 27284 Ph: 800-722-0374 www.nsfarrington.com Supplies

TRI-STATE LAUNDRY EQUIPMENT Kevin Lawson

1031 E. Mountain St., Bldg. #315 Kernersville, NC 27284 Ph: 866-885-5218 www.tristatelaundryequipment.com kevin@tristatelaundryequipment.com Equipment and supplies

CONSOLIDATED LAUNDRY EQUIPMENT

530 Maywood Ave. Raleigh, NC 27603 Ph: 800-227-6149 www.consolidatedlaundry.com Equipment and supplies

ASSOCIATED SERVICES CORP.

Michael Finkelstein 1163 Main St. N Yanceyville, NC 27379 Ph: 434-793-2011 www.associatedservicescorp.com michael@asccoin.com Equipment

OHIO

ADVANTAGE EQUIPMENT INC.

Scott Vlahos 1056 Home Ave. Akron, OH 44310 Ph: 330-475-8220 or 888-676-5079 www.aeilaundry.com scott@aeilaundry.com Equipment

BELENKY INC.

Robert Minster 1601 Frederick Blvd. Akron, OH 44320 Ph: 330-867-3333 www.belenkyinc.com rminster@belenkyinc.com Equipment

M&L EQUIPMENT CO.

Stephen Michalec 987 E. Tallmadge Ave. (P.O. Box 4598) Akron, OH 44310 Ph: 330-633-6241 or 800-328-6000 www.mlequipco.com info@mlequipco.com Equipment

TRIAD LAUNDRY EQUIPMENT

Carri Wells 3712 Commerce Dr., Ste. H Akron, OH 44321 Ph: 330-752-1258 www.triadlaundry.com cwells@triadlaundry.com Equipment and supplies

LAKESIDE LAUNDRY EQUIPMENT

Eric Mayers 26851 Richmond Rd. Bedford Heights, OH 44146

Ph: 216-475-2040 or 800-628-2588 www.lakesidelaundry.com sales@lakesidelaundry.com Equipment

LAUNDRY ONE INC.

60 Elm St. Canal Winchester, OH 43110 Ph: 800-800-0322 www.laundryone.com info@laundryone.com Equipment and supplies

H-M CO.

Joe Stern 2305 Gilbert Ave. Cincinnati, OH 45206 Ph: 513-281-3832 or 800-365-1900 www.hmlaundryequipment.com www.draintroughs.com joe@hmlaundryequipment.com Equipment and supplies

MACHINEX

7654 Production Dr. Cincinnati, OH 45237

Ph: 513-771-4020 www.machinexonline.com Equipment

E.J. THOMAS CO.

300 Distribution Cir., Ste. A Fairfield, OH 45014 Ph: 800-878-0880 https://ejthomascompany.com Equipment and supplies

TEETERS PRODUCTS INC.

125 E. 2nd St. Fletcher, OH 45326 Ph: 937-368-2376 or 800-521-9864 www.tplaundry.com info@tplaundry.com Equipment and supplies

JETZ SERVICE CO. INC.

Patrick LeMaster

890 Science Blvd., Ste. C Gahanna, OH 43230 Ph: 614-272-0045 www.jetzservice.com serviceOH@jetzservice.com Equipment and supplies

MOORE SERVICES INC.

Jerry Moore 29500 Aurora Rd., Ste. 4 Solon, OH 44139 Ph: 440-498-0200 or 800-941-6673 www.mooreservices.info jerry@mooreservices.info Equipment

WASH COMMERCIAL LAUNDRY INC.

Tom Meisner

Vandalia, OH 45377

Ph: 800-821-8846 www.wash.com commercialclientsupport@washlaundry.com Equipment and supplies

OKLAHOMA

CLEAN SOURCE SERVICE CO. 8201 S. 202nd East Ave. (P.O. Box 141043)

Broken Arrow, OK 74014 Ph: 877-486-7627 www.cleansourceservice.com Equipment and supplies

LAUNDRY SOLUTIONS COMPANY

713 S. 8th St.

Broken Arrow, OK 74012 Ph: 918-251-0800 www.laundrysolutionscompany.com Equipment

ELITE EQUIPMENT CO.

Marty Jackson

4400 S.W. 134th St.

Oklahoma City, OK 73173 Ph: 405-692-4800 www.eliteequipment.com marty@eliteequipment.com Equipment

FABRICLEAN SUPPLY OF OKLAHOMA

Cindy Wright

201 N. Ann Arbor

Oklahoma City, OK 73127 Ph: 405-232-9289 or 800-654-4117 www.fabricleansupply.com cindyw@fabricleansupply.com Supplies

JETZ SERVICE CO. INC.

5809 N.W. 16th St. Oklahoma City, OK 73127 Ph: 405-947-4145 www.jetzservice.com serviceOKC@jetzservice.com Equipment and supplies

AADVANTAGE LAUNDRY SYSTEMS

Daniel Kramer 7626 E. 46th Pl. Tulsa, OK 74145 Ph: 918-627-2138 www.aadvantagelaundry.com dkramer@aadvantagelaundry.com Equipment

OREGON

CLEANING AND LAUNDRY EQUIPMENT CO.

Andy Goodale

10630 S.W. Barbur Blvd. Portland, OR 97219 Ph: 503-452-3759 www.cleaningandlaundryequipment.com agoodale@coinmeter.com Equipment and supplies

PETERSON EQUIPMENT CO.

Russell Peterson

151 N. Front St. Woodburn, OR 97071 Ph: 503-981-4032 www.peterson-equipment.com russell@peterson-eq.com Equipment

PENNSYLVANIA

GORMAN DISTRIBUTORS INC.

1201 Manor St. Columbia, PA 17512

Ph: 717-299-6571 www.gormandist.com info@gormandist.com Supplies

PROFESSIONAL LAUNDRY SYSTEMS

Alex Harris 950 River Road Croydon, PA 19021 Ph: 631-242-0020 or 888-637-0600 www.plslaundry.com alex@plslaundry.com Equipment and supplies

AC POWER CO.

77 Steam Whistle Dr. Ivyland, PA 18974 Ph: 215-364-3430 or 800-362-1900 www.acpowerco.com info@acpowerco.com Equipment and supplies

CILS INC.

36 N. 16th St. Lebanon, PA 17042 Ph: 717-274-2693 or 888-820-2457 www.cils-inc.com Equipment

CILS INC.

John Noss

515 High St. New Berlin, PA 17855 Ph: 570-884-4644 or 888-978-4799 www.cils-inc.com info@cils-inc.com Equipment

ALCO WASHER CENTER

1243 W. State St. New Castle, PA 16101 Ph: 724-658-8808 www.alcowasher.com alco.washer@verizon.net Equipment

FRANKFORD MACHINERY INC.

4500 Torresdale Ave. Philadelphia, PA 19124 Ph: 215-289-3434 www.frankfordonline.com Equipment

CENTRAL PA LAUNDRY EQUIPMENT

Andrew Priest 231 E. Main St. Shiremanstown, PA 17011 Ph: 717-761-3617 or 800-242-5520 www.centralpalaundry.com centralpalaundry2@gmail.com Equipment and supplies

SOUTH CAROLINA

SERVICE LAUNDRY MACHINE

Bill Gilbert

705 N. Main St. (P.O. Box 209) Belton, SC 29627 Ph: 864-338-5502 www.slmcorp.net bgslmcorp@aol.com Equipment

FABRICLEAN SUPPLY OF CAROLINA

Scott Gribbin

1200 1st St. South Ext. Columbia, SC 29209 Ph: 803-776-7988 or 800-272-0540 www.fabricleansupply.com scottg@fabricleansupply.com Supplies

LAUNDRY SYSTEMS OF THE CAROLINAS

Chad Bradley 3611 E. Croft Cir. Spartanburg, SC 29302 Ph: 864-591-2215 or 800-327-4782 http://laundrysystemscarolina.com

chad@laundrysystemscarolina.com Equipment and supplies

CONSOLIDATED LAUNDRY EQUIPMENT

127-B Overland Dr. West Columbia, SC 29172 Ph: 800-766-0926 http://consolidatedlaundry.com Equipment

SOUTH DAKOTA

HORWATH LAUNDRY EQUIPMENT

1880 Centre St. Rapid City, SD 57703 Ph: 605-343-3507 www.aahorwath.com origin@rushmore.com Equipment

TENNESSEE

FABRICLEAN SUPPLY OF TENNESSEE

John Holt

741 Massman Dr. Nashville, TN 37210 Ph: 615-254-5192 or 800-622-3479 www.fabricleansupply.com johnh@fabricleansupply.com Supplies

PARTSKING.COM

3727 Charlotte Ave. Nashville, TN 37209 Ph: 800-462-4814 www.partsking.com Supplies

STAR DISTRIBUTING CO. INC. 3729 Charlotte Ave. Nashville, TN 37209 Ph: 615-298-5547 or 800-897-7570 www.stardistributing.com Equipment and supplies

LAUNDRY SYSTEMS OF TENNESSEE

1506 W. Meadow Ct. Sevierville, TN 37862 Ph: 888-427-5743 www.tnlaundry.com Equipment and supplies

TEXAS

FABRICLEAN SUPPLY OF OKLAHOMA

Cindy Wright 3412 W. Amarillo Blvd. Amarillo, TX 79106 Ph: 806-374-2851 or 800-648-9665 www.fabricleansupply.com cindyw@fabricleansupply.com Supplies

FABRICLEAN SUPPLY OF HOUSTON

Russ Massey 2089 Main St. Buda, TX 78610 Ph: 512-295-5550 or 888-301-4555 www.fabricleansupply.com russm@fabricleansupply.com Supplies

ATLAS INTERNATIONAL LAUNDRY EQUIPMENT CO.

2663 Freewood Dr. Dallas, TX 75220 Ph: 214-350-1234 www.atlaslaundry.com sales@atlaslaundry.com Equipment

ED BROWN DISTRIBUTORS

Eric Arthur 3236 Irving Blvd. Dallas, TX 75247 Ph: 214-352-9494 or 800-929-5520 www.edbrowndistributors.com eric@edbrowndistributors.com Equipment and supplies

FABRICLEAN SUPPLY OF DALLAS

Cindy Wright 8301 Ambassador Row Dallas, TX 75247 Ph: 214-826-4161 or 800-442-7021 www.fabricleansupply.com cindyw@fabricleansupply.com Supplies

TEXAS COIN AND COMMERCIAL LAUNDRY 8700 Chancellor Row Dallas, TX 75247-5524 Ph: 214-634-2080 or 800-888-0254 www.txcoinlaundry.com Equipment

USA DISTRIBUTORS INC. 209 Julian St. Dallas, TX 75203 Ph: 214-942-3766 Equipment

CUNNINGHAM DISTRIBUTING

2015 E. Mills Ave. El Paso, TX 79901 Ph: 915-533-6993 https://cunninghamdistributing.com Equipment and supplies

WASHER LEASING SERVICE

108 Paden St. El Paso, TX 79905 Ph: 915-779-0048 Equipment

ALLIANCE LAUNDRY SYSTEMS DISTRIBUTION

South - Dallas 3241 Towerwood Dr. Farmers Branch, TX 75234 Ph: 833-288-5700 https://distribution.alliancelaundry.com Equipment and supplies

AADVANTAGE LAUNDRY SYSTEMS

2510 National Dr. Garland, TX 75041 Ph: 800-880-2138 www.aadvantagelaundry.com Equipment and supplies

INTEX DISTRIBUTING CO. 1173 109th St. Grand Prairie, TX 75050 Ph: 972-660-1900 or 877-649-9904 www.intexdistco.com intexdallas@intexdistco.com Supplies

FABRICLEAN SUPPLY OF HOUSTON

Chris Barnett 9770 W. Wingfoot Dr. Houston, TX 77041 Ph: 713-864-6373 or 800-233-4240 www.fabricleansupply.com chrisb@fabricleansupply.com Supplies

SKYLINE EQUIPMENT LLC

5612A Mitchelldale St. Houston, TX 77092 Ph: 800-444-1227 www.skylineequipmentco.com info@skylineequipmentco.com Equipment

BEST WASH

15012 Eddie Dr. Humble, TX 77396 Ph: 281-441-2465 or 800-456-2378 www.bestwashinc.com Equipment

INTEX DISTRIBUTING CO.

411 Tradesmen’s Park Dr. Hutto, TX 78634 Ph: 512-474-6075 or 800-322-7131 www.intexdistco.com

intexaustin@intexdistco.com Supplies

TIPPS SERVICE CO.

Dan Tipps P.O. Box 12380 Lubbock, TX 79452 Ph:806-765-6169 www.tippsservice.com Equipment

ALLIANCE LAUNDRY SYSTEMS DISTRIBUTION

South - Houston 603 E. Sam Houston Pkwy. South Pasadena, TX 77503 Ph: 800-888-0074 https://distribution.alliancelaundry.com Equipment and supplies

AMERICAN LAUNDRY DISTRIBUTORS 5832 Distribution Dr., Ste. 102 San Antonio, TX 78108 Ph: 210-661-5995 www.a-ldi.com info@a-ldi.com Equipment and supplies

MUSTANG ENTERPRISES

1238 W. Laurel San Antonio, TX 78201 Ph: 210-734-3644 or 866-734-3644 www.mustangenterprises.com info@mustangenterprises.com Equipment

UTAH

A.E.C./ALLY EQUIPMENT CO.

6657 S. State St., Unit 7 Murray, UT 84107 Ph: 801-255-9646 www.allyequipment.com

sales@allyequipment.com Equipment and supplies

MENDENHALL EQUIPMENT CO.

880 W. 100 North North Salt Lake City, UT 84054 Ph: 801-298-1133 www.mendenhallcle.com office@mendenhallcle.com Equipment

ALLIANCE LAUNDRY EQUIPMENT CO.

3838 S. State St. Salt Lake City, UT 84115 Ph: 801-266-7086 or 800-331-1136 www.alliancelaundryequip.com support@alliancelaundryequip.com Equipment

EVANS COMMERCIAL LAUNDRY SALES

3463 W. 1987 South Salt Lake City, UT 84104 Ph: 801-972-6580 or 800-433-6859 www.evanslaundryequipment.com Equipment and supplies

RHINO LAUNDRY

449 E. 3900 S.

Salt Lake City, UT 84107 Ph: 801-912-0061 https://rhinocommerciallaundryequip.com info@rhinoldcs.com Equipment

RELIABLE COMMERCIAL LAUNDRY EQUIPMENT

Wayne Hoppal

269 N. Bluff St. St. George, UT 84770 Ph: 435-652-1330 or 702-281-1507 www.reliablecl.com reliablecl@infowest.com Equipment

VIRGINIA

CONSOLIDATED LAUNDRY EQUIPMENT

4104 Holland Blvd., Ste. 108 Chesapeake, VA 23323 Ph: 800-227-6149 www.consolidatedlaundry.com Equipment and supplies

ASSOCIATED SERVICES CORP.

Michael Finkelstein

728 River Park Dr. Danville, VA 24540 Ph: 434-793-2011 http://associatedservicescorp.com michael@asccoin.com Equipment

VALLEY WASHERS INC.

18 W. Johnson St. Harrisonburg, VA 22802 Ph: 540-434-8086 or 800-433-0506 www.valleywashers.com valleywasher@ntelos.net Equipment and supplies

FABRICLEAN SUPPLY OF THE MID ATLANTIC Dwayne Gwaltney 4311 November Ave. Henrico, VA 23231 Ph: 804-232-6703 www.fabricleansupply.com dwayneg@fabricleansupply.com Supplies

CALDWELL & GREGORY LLC

129 Broad Street Rd., Ste. A Manakin-Sabot, VA 23103 Ph: 877-784-6100 www.caldwellandgregory.com info@caldwellandgregory.com

Equipment

MID-ATLANTIC LAUNDRY SYSTEMS

Corey Fletcher

1565 Oakbridge Terr., Ste. H Powhatan, VA 23139

Ph: 804-271-4401 or 800-767-1946 www.mid-atlanticlaundrysystems.com corey@mid-atlanticlaundrysystems.com Equipment and supplies

COMMERCIAL LAUNDRY EQUIPMENT CO.

2507 Jefferson Davis Hwy. Richmond, VA 23234 Ph: 804-231-9668 or 800-543-3499 www.commlaundry.com office@commlaundry.com Equipment and supplies

DSM INC.

Douglas Murr

5874 Clear Springs Rd. Virginia Beach, VA 23464

Ph: 757-773-6764 dsm-inc@cox.net

Equipment

WASHINGTON

WASHINGTON AUTOMATED

5801-23rd Dr. W., Ste. 103 Everett, WA 98203 Ph: 425-743-7388 or 800-422-0380 www.washingtonautomated.com sales@washingtonautomated.com Equipment

DYNAMIC SALES AND SERVICE

12910 N.E. 125th Way, B-3 Kirkland, WA 98034

Ph: 425-823-4300 or 800-595-0253 www.dynamicss.com Equipment

COZZETTO COMMERCIAL LAUNDRY EQUIPMENT

530 E. North Foothills Dr. Spokane, WA 99207 Ph: 509-459-4300 https://cozzettocommercial.com Equipment and supplies

NORTHWEST LAUNDRY SUPPLY

Craig Moore

624 N. Fancher Rd. Spokane, WA 99212 Ph: 509-487-4800 or 800-487-4814 www.northwestlaundrysupply.com craigm@northwestlaundry.com Equipment and supplies

NORTHWEST LAUNDRY SUPPLY

Chad Jergensen

6446 S. 144th St. Tukwila, WA 98168 Ph: 206-242-5500 or 800-487-4814 www.northwestlaundrysupply.com chadj@northwestlaundry.com Equipment and supplies

INTEGRITY LAUNDRY SOLUTIONS LLC

270 E. Boeing Ave.

Walla Walla, WA 99362 Ph: 509-529-1901 or 800-490-3989 www.integritylaundrysolutions.com info@integritylaundrysolutions.com Equipment

WESTERN STATE DESIGN

Rick Hall

14241 NE N. Woodinville Duvall Rd. Woodinville, WA 98072 Ph: 425-483-5642 or 800-633-7153 www.westernstatedesign.com info@westernstatedesign.com Equipment and parts

WEST VIRGINIA

CHAR-ANN EQUIPMENT CO.

Ed Boice 2505 Elizabeth Pike Mineral Wells, WV 26150 Ph: 304-489-9355 or 800-679-9350 www.charannequipment.com charann@wirefire.com Equipment

WISCONSIN

WASH COMMERCIAL LAUNDRY INC.

Chris Jenkins 12705 Robin Ln. Brookfield, WI 53005 Ph: 800-821-8846 www.wash.com commercialclientsupport@washlaundry.com Equipment and supplies

HERB FITZGERALD CO.

13150 W. Glendale Ave. (P.O. Box 465) Butler, WI 53007 Ph: 262-783-5808 or 800-686-3489 www.herbfitzgerald.com info@herbfitzgerald.com Equipment

THE BELSON CO.

730 Lambeau St. (P.O. Box 10477) Green Bay, WI 54307-0477 Ph: 920-499-1451 or 800-242-6324 www.belsonco.com info@belsonco.com Equipment and supplies

COMMERCIAL LAUNDRY SALES

1130 Elizabeth St. Green Bay, WI 54302 Ph: 920-437-0947 or 800-662-8356 www.claundrysales.com sales@claundrysales.com Equipment

THE MINNESOTA CHEMICAL CO.

Dan Baker

N57W13636 Carmen Ave. Menomonee Falls, WI 53051 Ph: 262-781-8630 or 800-328-5689 www.minnesotachemical.com dan.baker@minnesotachemical.com Equipment and supplies

HAIGES MACHINERY INC.

131 E. Wisconsin Ave., Ste. 105 Pewaukee, WI 53072 Ph: 800-542-2828 www.haigesmachinery.com info@haigesmachinery.com Equipment and supplies

PUERTO RICO

MONTEQUIN DISTRIBUTORS INC.

Felix Montequin

903 Calle 13 SO (P.O. Box 11269) Caparra, PR 00921 Ph: 787-781-6390 www.montequin.com office@montequin.com Equipment

UNIVERSAL EQUIPMENT SALES & SERVICE CORP.

1405 Fernandez Juncos Ave., Stop 20 Santurce, PR 00907 Ph: 787-724-2448

www.universalequipmentpr.com info@universalequipmentpr.com Equipment

CANADA

CORONET EQUIPMENT

8108 - 46 St. N.W.

Edmonton, AB T6B 2M8 Ph: 780-468-3127 or 888-326-2222

www.coronetequipment.com Equipment and supplies

HADDON 113-7799 Berg Rd. Delta, BC V4G 1G4 Ph: 604-325-3281 or 888-442-3366 https://haddon.ca Equipment and supplies

WESTBROOK MFG.

1115 Sanford St. Winnipeg, MB R3E 3A1 Ph: 204-582-6668 http://westbrookmfg.ca Equipment and supplies

ATLANTIC LAUNDRY EQUIPMENT

70 Portugal Cove Rd., Ste. 101 St. John’s, NL A1B 2M3 Ph: 709-754-0330 or 855-602-7278 www.atlanticlaundry.ca Equipment

SPARKLE SOLUTIONS

100 Courtland Ave. Concord, ON L4K 3T6 Ph: 866-660-2282 https://sparklesolutions.ca sales@sparklesolutions.ca Equipment and supplies

ONWARD COMMERCIAL LAUNDRY EQUIPMENT

932 Victoria St. N. Kitchener, ON N2B 1W4 Ph: 519-578-0300 or 800-303-7550 www.onwardlaundry.com Equipment and supplies

HARCO CO. LTD.

Malcolm Caldwell 5610 McAdam Rd. Mississauga, ON L4Z 1P1 Ph: 905-890-1220 www.harcoco.com sales@harcoco.com Equipment

LAVANETT

477 Montée de Liesse Saint-Laurent, QC H4T 1P5 Ph: 514-788-8855 https://lavanett.ca Equipment

LAVANETT

992 Albion Rd., #240 Toronto, ON M9V 1A7 Ph: 905-402-3140 https://lavanett.ca Equipment

(Photo: © mrkob/Depositphotos)

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From AmericanLaundryNews.com:

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THE EXCITEMENT AND FEAR OF BEING A ‘NEWBIE’

Being a new store owner—a “newbie”—is both exciting and scary. A long time ago, I remem ber being really stoked that I was realizing my dream of “being my own boss.” Optimism and hope were my big feelings back then.

But so was the fear of failing. Did I cover all the bases during the due diligence period? No. Did I miss something that could hurt my chances of success? I missed a few things. Unexpected challenges came up in the beginning. After all, I knew nothing about the business when I started in 1976.

My fear was more motivating to me than my opti mism, so I worked very hard not to fail. My optimism helped me come up with creative ideas I thought customers would like.

LEARN FROM MY EXAMPLE

Here are my newbie mistakes, the ones I hope you investors and new store owners can avoid: Failure to Ask the Other Tenants About a Location You’re Interested In — For my first mat, I only checked with one tenant in the building about the landlord and not much else about the shopping center. That was a big no-no; you’ll be amazed at the stories you’ll hear. After speaking to a few other storekeepers at the site,

you’ll have a better idea whether the landlord is a team player or not. I corrected that mistake when acquiring my other mats.

No Experience Diagnosing/Repairing Laundry Equipment — You need someone who can handle learn ing how to diagnose and repair the equipment. Even though I always loved mechanical things, and was fairly decent at fixing cars, I knew nothing about commercial laundry machines. Nothing.

Even back in 1976, my distributor offered an occa sional class on how to diagnose and fix the machines. I never took a class, but I should have. It would have saved me a lot of aggravation. Turned out that distribu tor classes back then were the only way to learn.

Nowadays, you can watch how-to videos online. Many are offered by the manufacturers of your equip ment, as well as their distributors. There are also some sharp, experienced mat owners offering equipment repairs and mat infrastructure fixes on YouTube.

No Experience Managing a Staff — If you’ve never managed a crew before, make sure you learn how.

As a newbie, my hiring and managing of employees was terrible. I had never hired anyone before, so I had a lot of gaps in the hiring process. I was also poor at screening employees so I ended up with too many bad actors in the beginning. To make matters worse, I didn’t know how to manage my crew to make sure they were happy and productive. I should have simply read a book about hiring and managing people.

Today, the internet offers some good advice just a couple of clicks away.

Failing to Recognize Customer Complaints as Opportunities — When I was new, I took complaints personally instead of trying to learn from the complaint and resolve it.

I thought too much about keeping my machines and employees working and spent too little time thinking about what my customers needed or wanted. I made my own assumptions. Who was I to assume I knew it all?

Customer complaints are usually pure. If a customer is angry, there’s a good rea son, and the probability is high that there may be others like them. As I grew older, I

Paul Russo

(Image licensed by Ingram Publishing)

learned to look at complaints as opportu nities to improve.

Instead of reacting defensively, I realized that all I had to do was listen to the cus tomer to gather information and let them blow off some steam, thank the customer for giving me the head’s up, correct the issue, and give them a little more than they expected.

This approach turned angry custom ers into sales reps for my mats. Not only did they get satisfaction—which is hard to find nowadays—giving them a little more than they expected really made a difference. And what did it cost to keep the customer and have him/her tell friends how great my laundromat was. A lot less than sending them away angry and primed to bad-mouth me. Keep the customer who spends $10 a week and you’ll realize $520 for the year, not to mention the positive word-of-mouth.

Cutting Too Many Corners — I cut too many corners when I started. I should have

raised more money first. I opened my first mat in December 1976, and it had no heat in the winter. Since I was running out of capital, and saw other mats that didn’t fea ture heating systems, I didn’t need it. The dryers could supply the heat, I thought. That was a bad choice. There’s only so much that dryers can do. If the winter tem peratures dip below 35, everyone will feel cold inside the mat. Customers were leav ing their coats on inside, a dead giveaway that I shouldn’t have ignored.

OTHER NEWBIE MISTAKES

I didn’t make any of these errors but do take care to avoid making them yourself:

Not Using a Lawyer to Protect You — Landlords may want your mat for themselves, and most know their leases very well. There are all kinds of traps for tenants in a commercial lease, more than a residential lease. Your lease is extremely important for many reasons. I always con sulted a lawyer so they could point out the

risks of my leases … before I signed them.

I know some people who built a beau tiful rooftop restaurant overlooking the ocean. About a year after opening and the restaurant becoming clearly profitable, the landlord used a loophole in the lease to kick them out and take over the restaurant. This does happen to laundromats as well. You want to make sure your lease protects you in case the landlord has a friend or relative who always wanted a mat. Pay the money for a good lawyer who specializes in commercial real estate. They can also protect you with the sale contract.

Not Using Fear of Failure to Motivate You — To be successful, you can’t be lazy. It’s not just your dreams of building a bet ter mat that can motivate you. Your posi tive energy is extremely important and can help you think up new ideas. It’s a great motivator, but fear of failure can be, too. Nobody wants to lose all their work and investment. If you’re a little scared, that’s a good thing! Use that fear to get your

butt in gear.

You need to learn real fast what custom ers want and need. When you first open, many customers will be judging your mat. Float a survey early on to find out what customers like and dislike about your mat. Repeat the survey every now and then since things can change.

Sometimes, I’d walk up to a customer and ask, “Hey, Pete, could you do me a quick favor? Could you name three things you like about this laundromat, and three things you don’t?” Not everyone will tell you to your face what they really think, so I later decided to print up “report cards” for customers to fill out in the store. The blank cards were in a small, wall-mounted acrylic file folder, and there was a small mailbox next to it for completed cards. A sign above them both read “Suggestions.” I learned a lot.

Thinking That Running a Mat Will be Easy — Many times, when you walk into a laundromat, you may not see the owner there. Some people wrongly extrapolate that into thinking mats are an easy busi ness. This is a dangerous attitude that can lead you into complacency right from the beginning. Yes, people do have to wash and dry their clothes, but they don’t have to use your mat!

Always remember that you have compet itors, business owners who already know the market and have more experience than you. These people will not be happy that you showed up to build/renovate a mat that pulls customers away from them into your mat. Some will respond aggressively.

Not Being Serious About Keeping Your Mat Immaculate — Keeping a laundromat clean is a no-brainer to me, and it should be for every other mat owner, too. After all, why would people want to go to a dirty place to clean their laundry? It doesn’t jive. Yet many mats are extremely dirty and run-down. A dirty mat is sure to turn off customers.

Not Exploring the Situation When You Get a Bad Vibe — Make sure all your ques tions are satisfactorily answered before you commit to anything related to your mat. If you get a bad vibe about something, explore it.

AND THE NO. 1 NEWBIE MISTAKE IS...

The mistake I’ve seen committed over and over again is a new owner not doing any serious due diligence. Lots of newbies are weak in this area.

It’s incredible to me that there are people willing to risk hundreds of thousands of dollars in a mat yet take a lackadaisical

approach to checking out whether the mat’s numbers work or whether they are personally capable of successfully operat ing a laundry business.

Due diligence has many definitions, but in the laundromat industry, I understand it to be simply confirming as much informa tion about your prospective mat as you can.

This means studying the mat’s local mar ket by visiting competitors to learn their pros and cons, talking to other tenants in the building, driving around the neighbor hood, and checking that there’s easy acces sibility to the mat. How much parking is available? Is there a new mat already under construction? Ask yourself why some mats you visit are busy and some are not.

Due diligence also means learning about any government requirements or prohibi tions that can affect the mat. In the case of metropolitan areas, dealing with local building and consumer affairs departments can be daunting. You may not even be allowed to open a mat in certain areas such as places with high water tables, or you may find out there’s a steep hookup fee per washer.

This also means studying all the mat’s financials and getting reliable verification that everything represented in them is true. And you have to study your own finan cials and make an honest appraisal about your likelihood of success in owning and operating a laundromat. Remember, the mat business can look easy on the surface but there’s a lot more going on behind the scenes.

There you have it. And while this list of potential newbie mistakes is fairly compre hensive, I’m sure there are other possible errors that I’ve missed.

We’re human, after all, and in our youth and inexperience, we’re prone to slip up. The important thing is to recognize an error and learn from it so it doesn’t happen again. And don’t be afraid to ask for help when you’re just getting started.

Paul Russo owned and operated mul tiple Laundromats in New York City for more than 40 years before retiring in 2018. You’re welcome to direct any questions or comments for Russo to Editor Bruce Beggs at bbeggs@atmags.com.

(Photo: iStock.com/Zhanna Hapanovich)

SMALL UPGRADES THAT CAN HAVE AN IMPACT

Don’t wait to elevate your laundry until it’s time for a complete retool. Think about how you can make little upgrades along the way. Why? Because small improvements in technology and offerings can make a big difference in how well you attract and retain customers.

Always be on the lookout for ways to differentiate your laundry, improve processes and boost revenue. These smaller laundry upgrades can have a big impact:

FAMILY READ, PLAY & LEARN SPACE

Consider adding a Family Read, Play & Learn Space (RPL) to help improve childhood literacy. While you might not get immediate rewards, your customers will thank you and, hopefully, choose your store over others because of it. RPLs available from the LaundryCares

Tod Sorensen

A Family Read, Play & Learn Space supports childhood literacy and creates a safe, fun and engaging place for children and families. (Photos: Girbau North America)

Foundation are designed to create safe, fun and engaging places for children and families in laundromats. They come in a variety of sizes and can be ordered as kits to fit your needs and budget. They feature literacy-rich materials to support children’s early brain and language development.

Russ Arbuckle added an RPL to one of his two Tuscaloosa, Alabama, Express Laundry Centers: “It’s a huge hit with the kids and allows parents to get laundry done while their children enjoy a place of their own,” he says. “We encourage them to take a book home, and for some, it’s the only book they own. The impact on community is huge.”

LARGE-CAPACITY WASHERS

If you don’t have a 90- or 130-poundcapacity washer in your laundry, get one! No floor space? Consider removing two smaller machines to make room.

An extra-large washer helps your store stand apart from competitors. Plus, large-capacity washers are otherwise not accessible to homeowners and renters. Additionally, if you offer drop-off laundry or process any volume of commercial laun dry, consider large-capacity washers that have the programmability to switch from a vended control to an on-premise laundry (OPL) control that offers hotter water temperatures, multiple bath exchanges and automatic chemical injection.

In my experience, the 90s and 130s bring big revenue to vended laundries and are often used by customers more than any other machine on the floor.

“Customer demand is the ultimate rea son for the big machines,” says multistore owner Nick DiLibero, of Neptune

Laundromat, Revere, Massachusetts. “My first store had 75s and people fought over who was next in line to use them. Within two months, I ordered a third one.”

Over time, DiLibero has gone even larg er, replacing most of his 75s with 90s. The newest Neptune Laundromat features six 90s and two 130s.

AUTOMATIC CHEMICAL INJECTION

While not all vended washers have the capability to automatically inject deter gents, softeners and disinfectants, some do. If your washers have this capability, then consider activating this feature, especially on your larger machines.

There are new chemical injection prod ucts on the market designed specifically for vended laundries that automatically dispense specially formulated detergents, brighteners, softeners and disinfectants into compatible washers.

“Express Clean eliminates the hassles of lugging and loading your own detergents and prevents spills and messy machines,” says DiLibero of the system his laundro mats use. “People come from miles away to use the big machines with automatic detergent injection. That’s why we get eight turns a day from them.”

WASHER CONTROLS

Some equipment manufacturers offer control upgrades on their washers. The upgrade kits are inexpensive, easy to install, and allow store owners to offer “extra” cycles that add to overall vend price.

For example, Continental’s advanced control is standard on its new vended wash ers and available as a retrofit kit for most older-model Continental washers. It offers

four primary cycle options, plus allows the customer to add an extra wash, rinse/sani tize or spin. Each time a customer chooses an extra, the vend price goes up—contrib uting to increased revenue.

OZONE SANITIZATION

Store owners have seen a dramatic increase in business from adding ozone sanitization, I’ve learned. It works with a washer’s automatic chemical-injection capa bility to introduce ozone gas into the wash cycle and is designed to naturally eliminate nearly all viruses, molds and bacterias from laundry. Sanitization is something custom ers can’t get at home (without bleach), their apartment’s central laundry and many laundromats. It’s also a differentiator if you offer drop-off wash/dry/fold (WDF) service and add it to an entire laundry or just to a couple machines.

“The sanitization makes the store smell fresh and clean,” says Jeb Belise, of Love Your Laundry, Hyannis, Massachusetts. “Customers get educated in our store, and it’s a happy surprise and value point of sale that locks them in. Retention is really strong.”

POINT-OF-SALE (POS) SYSTEM

If you haven’t invested in a quality POS system for managing your WDF business, you might seriously consider it. It will likely allow you to significantly grow your busi ness, while ensuring accuracy and stream lining management hours.

A good POS manages WDF from begin ning to end; it allows customers to schedule, track and monitor orders online; allows owners to view and print revenue reports; and sometimes includes a website or mar keting assistance.

Some are available to owners for a monthly fee, which makes it easier to bud get. When searching for a POS, make sure you get references, and that services include initial staff training, as well as ongoing training and updates.

Tod Sorensen is a regional business man ager at Girbau North America (GNA) and vice president of Continental Girbau West, a full-service distributorship serv ing the Southern California vended, onpremise and industrial laundry markets. He has more than 22 years of experience in vended laundry development and market analysis. He may be reached at tsorensen@ gnalaundry.com or 866-950-2449.

An example of a system that can automatically inject detergents, softeners and disinfectants into vended washers.

by the 1st of the preceding month. For example, for a July ad, the closing date is May 1st.

Repair Front Load WASHER Bearings. Rebuild drums available. Serving the East Coast. Call Tony: 508-933-4369

B micro control, card or coin operated still in use very nice equipment. See Bottom of ad for cash package price

(5) HC60BY 60 LB $3,200 each

(8) HCS0BY 50 LB $2,200 each

(12) HC30BY 30 LB $1,200 each

All are 208-240/60/3 stainless steel cabinets

(6) Huebsch soft mount front load washers Model HFNKY 110 volt plug in stainless $1,200 each (6) Speed Queen horizon soft mount Model SWFC 110 volt plug in white $600 each Owner is motivated to sell package price for all 45,000 or piece by piece total 58,800 call 269-209-8378

AC

Advanced

American

Cleaner’s

CryptoPay

ESD

Global

Hainsworth

Imonex

KioSoft

Laundry

WHIRLPOOL’S MOERSCH EARNS 2022 WOMEN OF EXCELLENCE AWARD

Lynn Moersch, vice president of Channel Sales & Marketing at Whirlpool Corp., was recently honored as a 2022 Corporate Women’s Champion by professional ser vices and research firm Seramount for her outstanding leadership and business success, and—equally important—for working to ensure the success of other women and girls.

“The 2022 Women of Excellence have worked relentlessly to ensure women have had continued support for their careers throughout the past two years of pandemic remote work,” says Betty Spench, Ph.D., head of Women’s Advancement at Seramount. “The women we honor—all leaders in their fields—consistently have made it a priority to ensure the success of other women, and we are proud to shine a light on these five dedicated, often selfless executives.”

Moersch and several other recipients were recognized at Seramount’s June 29 virtual “Women Reimagine” conference, during which Whirlpool was also recognized as a 2022 Seramount “Top Company for Executive Women.”

“Improving life at work for today’s women and championing for tomorrow’s progressive and diverse workforce is a priority pas sion of mine,” says Moersch, who has worked for Whirlpool since 2014. “I am extremely honored to be recognized for this work and share this achievement with the Whirlpool Women’s Network, our HR and I&D partners, and our many allies who have helped to make Whirlpool Corp. an inclusive and supportive place for women to work.”

ROYAL BASKET TRUCKS CELEBRATES 40 YEARS IN BUSINESS

2022 marks the 40th year in business for cart manufacturer Royal Basket Trucks.

Since 1982, Royal says it has been dedicated to providing high-quality cart solutions and world-class customer service while continuing to grow and evolve to meet the needs of many environ ments and operations, including laundromats and commercial laundry facilities.

The company’s product line features a variety of ergonomically designed cart solutions that focus on process improvement and functionality. Royal manufactures over 80 different products, including sewn basket trucks, rotationally molded carts and spe cialty laundry cart solutions.

Its lean manufacturing techniques allow all products to be built to order and ship on a short lead time, Royal says.

In spring 2020, Royal expanded its physical footprint with an 80,000-square-foot building addition. This was driven by the need to facilitate large capacity orders while maintaining short lead times for all product types. In-house rotational molding and ther mal forming are no longer reliant on outside partners. All Royal poly products are manufactured in this facility.

Royal believes in community participation and is a strong supporter of local nonprofits. This year, the company was recog nized as a Future 50 company by the Metropolitan Milwaukee Association of Commerce and a Top Workplace in Southeastern Wisconsin by the Milwaukee Journal-Sentinel

HAPPYNEST EXPANDS ITS COMMERCIAL LAUNDRY BUSINESS Tech-enabled laundry pickup and delivery service HappyNest reports that it is expanding its commercial laundry services, most recently in Delaware, Maryland, Virginia, Florida and Colorado. More additions are planned in the coming months.

The service is now offering a per-bag pricing model exclusively for commercial accounts, and it has hired Joseph Gaglione as business development associate focused exclusively on supporting HappyNest’s commercial business.

“Taking my business into the commercial market has done more than just increase revenue,” says Bryan Neal, who owns Coastal Virginia Laundry, a laundromat in Chesapeake, and is a HappyNest partner. “It allows us to forecast revenue streams because commercial accounts tend to be predictable and repeatable with their need for laundry services.”

HappyNest says commercial businesses like short-term rentals, Airbnbs, massage therapists, cryotherapy and fitness centers can benefit from its next-day services to help busy employees shift their responsibilities to other tasks.

It’s now available in 34 states and Washington, D.C., attracting laundromats across the country desiring to increase sales through pickup and delivery and decrease excess capacity during the slow midweek, says John MacKrell, HappyNest’s CEO and founder.

KIOSOFT

APPOINTS LIM

CHIEF TECHNOLOGY OFFICER

KioSoft, a provider of unattended payment systems, self-service kiosk solutions, and integration technology, reports it has appoint ed Charlie Lim its chief technology officer.

The hiring is part of its commitment to continuous innovation and developing its next generation of technology-enabled products and services, the company adds. It offers unattended payment sys tems for laundromat and route laundry owners/operators among its products.

Lim is an innovation-focused senior tech nology leader with roughly 20 years of expe rience in driving cross-functional global pro grams, international partnerships, technology investments, and initiatives. As chief technol ogy officer, he oversees KioSoft’s technology teams and the management of its globally dispersed field devices and infrastructure used by millions of users worldwide.

Previously, Lim led eSight’s transition from hardware to mobile integration, cloud computing and IoT connec tivity with an artificial intelligence (AI) backend. He also held pro gressive global senior leadership positions with IMAX and acted as a consultant to MaRS Discovery District. Prior to that, Lim was a technical lead engineer who successfully led teams developing leading-edge fiberoptic broadcast systems, consumer electronics and aerospace technologies that earned him the NASA Goddard Space Flight Center Award of Excellence.

Lim is a registered professional engineer by the Association of Professional Engineers of Ontario, has an MBA from the Rotman School of Management at the University of Toronto, and is an alumnus of the Harvard Business School. He lives near Toronto with his wife and two children.

Moersch

Lim

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