American Laundry News - November 2023

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State of hotel, healthcare OPL operations November 2023 • Volume 49, Number 11

The Newspaper of Record for Laundry & Linen Management

On-premises representatives share how the past few years have affected their laundries and what the future might hold

BY MATT POE, EDITOR

L

aundry and linen services continue to learn from and deal with events that have taken place over the past few years.

That includes on-premises laundry (OPL) operations.

American Laundry News reached out to several professionals to find out what’s happening on the OPL side of the industry and communicated with three onpremises laundry representatives.

On the hotel OPL side, John Smith is

the chief engineer of the Embassy Suites laundry in Indianapolis.

“It’s a 360-room property,” says Smith.

“Every room’s a suite because it’s an Embassy, and we do all the laundry inhouse. We don’t send anything out.”

On the healthcare side, Gustavo Guzman is laundry operation director for Community Memorial Healthcare in Ventura, California, a nonprofit, independent health system. Its onpremises laundry has been in operation for more than 55 years.

“We process an average of 2.6 million pounds annually,” shares Guzman. “Our product mix consists of core bed linens, scrubs for doctors and nurses, and EVS towels and mops.

“Our washroom consists of three Milnor 450-pound washers, two CLM 400-pound steam dryers, and two Chicago roll ironer, feeder and folders. We process six days per week and use an exchange cart program to service the CMH system.”

Finally, Eric Meyers brings a consultant’s view to the state of OPL operations. He owns laundromats and is the general manager for the North America trade/OPL segment for Alliance Laundry Systems.

EFFECTS OF THE PAST FEW YEARS

Smith says that his OPL was affected by the supply-chain challenges over the past few years.

“We were getting to the point that we were washing the same sheets that we had on the bed today trying to get them back on the bed for check-in later,” he shares.

“We were getting no shelf life out of the linen at all. It was just really hard to get linen for a while. We never ran into a problem of running out product. We use Ecolab for our soap and never had a problem getting any of the product for that.

“We had to go out and find new sources

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(Photo: © VitalikRadko/Depositphotos)

to get linen. A lot of that has eased, and we now have plenty of par. We run a threepar here at the hotel.”

Smith says that when travel started up again after the pandemic, getting staff was the major challenge.

“We did what we had to do to get staffing,” he says. “We brought back people that had been laid off and some of them didn’t want to work. They were making more to sit at home. With those programs ending, we were able to settle our deficit in employees by bringing them back.”

Then Smith says the hotel’s equipment was failing, and they started replacing it.

“That’s how I hooked up with Yamamoto North America, and he supplied me with the washer we got put in,” he says. “We liked it so well that we’ve replaced all of our washers with that.”

Meyers notes the same issues when he looks at hotel OPLs across the country.

“The pandemic certainly had a negative impact primarily due to the fact that the occupancy rates fell off a cliff when everything was shut down,” he says. “And then, when they started to allow travel to happen, then we ran into, all of the sudden, labor problems.

“The hospitality community in particular has started developing huge labor problems, which, coupled with the lack of occupancy, caused the hotel operators and owners to change their ways.”

Meyers says hotels used to turn their rooms, providing clean sheets and towels, every day. Today, there are notices posted in the rooms that guests must let the hotel know that they want their bed turned over or want more linens or want the room cleaned.

See OPL Status on Page 6

LATE NEWS Crothall completes South Carolina expansion project HUNTERSVILLE, N.C. — Crothall Laundry Services, a healthcare laundry and linen management partner to healthcare providers, reports it has launched its newest facility in Columbia, South Carolina.

Spanning 50,000 square feet, the facility utilizes the latest laundry technology and adds 15 million pounds of annual processing capacity.

This project represents one of multiple ongoing expansions and reflects Crothall’s commitment to bolstering its position as a leader in healthcare linen management, according to the company.

“We are excited to grow our footprint in the Carolinas, adding processing capacity and further redundancy in the region,” says Mike Barner, Crothall Laundry Services CEO. “This project was one of three expansions completed in the Southeast region over the past twelve months and represents our ongoing commitment to support the needs of our healthcare clients.”

The company says that key highlights of the facility include advanced processing, increased production capacity and redundancy, efficiency and sustainability, and a strategic location to streamline distribution and delivery.

Crothall was founded in 1991 and operates or manages 30 laundry operations in 18 states across the country.

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November 2023 | American Laundry News

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NFIB: Small-business owners look to raise compensation in coming months Labor quality, costs continue to be top business problems

President

Charles Thompson

WASHINGTON, D.C. — According to the National Federation of Independent Business (NFIB) monthly jobs report from August, 40% (seasonally adjusted) of small-business owners reported job openings they could not fill in the current period, down two points from last month and the lowest level since February 2021.

Seasonally adjusted, a net 36% of owners reported raising compensation in August, tying June’s reading and marking the lowest reading since May 2021. A net 26% of owners plan to raise compensation in the next three months, up five points from July.

“More small-business owners are planning to increase compensation in the next three months as unfilled job openings slipped in August,” says Bill Dunkelberg, NFIB’s chief economist.

“Even as openings fell on Main Street, owners are actively working to retain current employees and attract qualified applicants.”

The percentage of owners reporting labor quality as their top business operating problem remains elevated at 24%.

Labor costs reported as the single most important problem to business owners decreased two points to 8%, five points below the

highest reading of 13% reached in December 2021.

Small-business owners’ plans to fill open positions remain elevated, with a seasonally adjusted net 17% planning to create new jobs in the next months, unchanged from July but 15 points below its record high reading of 32 reached in August 2021.

Overall, 59% of owners reported hiring or trying to hire in August, down two points from July. Of those hiring or trying to hire, 92% of owners reported few or no qualified applicants for the positions they were trying to fill, down two points from July.

Thirty-three percent of owners reported few qualified applicants for their open positions and 21% reported none.

Thirty-five percent of smallbusiness owners have job openings for skilled workers and 18% have openings for unskilled labor.

When asked about the overall change in employment at their firm, 12.8% reported higher and 12.4% reported lower, a fairly flat performance.

All industries reported fewer job openings compared to July except for services (up one point) and professional services (up one point).

UniFirst’s annual Ron Croatti Memorial Golf Tournament raises more than $35,000 for New England-area charities

(Photo: UniFirst)

WILMINGTON, Mass. — UniFirst Corp., a North American provider of customized business uniform programs, facility service products and first aid and safety services, held its annual Ron Croatti Memorial Golf Tournament at Black Swan Country Club in Georgetown, Massachusetts.

The tournament raised more than $35,000 this year and attracted more than 100 golfers and 37 corporate sponsors.

The funds will be donated to four local charities and brings the total amount UniFirst has raised over the years to more than $150,000.

The tournament was named after the company’s former Chairman,

CEO and President Ron Croatti, who held that position from 1991 until his passing in 2017.

During his tenure at UniFirst, Croatti is credited with growing earnings from $100 million to $1.6 billion.

“We are extremely grateful for our sponsors who turned out for the event and thank them for their generous donations,” says Steven Sintros, UniFirst president and CEO. “UniFirst is committed to making a positive social impact by supporting the communities where we live and work through both active social engagement and charitable giving.”

The four charities that will ben-

efit from this donation include: • Samaritans • Buzz off for Cancer • Operation Care for Troops • Wreaths across America “Anyone who knew my father knows how much he loved the sport of golf; he’d be very proud to see us honoring his memory by helping people who need it most in the communities we serve,” says Michael Croatti, UniFirst executive vice president of operations and the son of Ron Croatti.

“These charities work hard every day to make a positive difference in the lives of thousands of individuals and we are proud to help them.”

INSIDE: 01

04

State of Hotel, Healthcare OPL Operations

On-premises representatives share how the past few years have affected their laundries and what the future might hold

Developing Building Blocks for a Successful Operation

Columnist at Large Tommy Cocanougher reviews how to apply common building blocks for an effective laundry facility

10

14

In this issue, the Panel of Experts examines how AI is being used in industrial laundry and what might be coming in the future

16 18

Q&A: State of Laundry Chemistry and Hygienic Cleanliness

Chemical company representatives share insights into how the past few years have affected wash chemistry in operations

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Artificial Intelligence and Laundry Operations

Product Showcase

Healthcare Gowns & Scrubs

Texas Medical Center Co-Op Improves Laundry Operations with New Wash Solution

New process results in water and natural gas consumption reduction, extended linen life

19 20 23 23

Classified Advertising Source Directory Trade Ticker Calendar of Events

Publisher

Donald Feinstein Phone: 312-361-1682 E-Mail: dfeinstein@ ATMags.com

Editorial Director

Bruce Beggs Phone: 312-361-1683 E-Mail: bbeggs@ ATMags.com

Editor

Matt Poe Phone: 866-942-5694 E-Mail: mpoe@ ATMags.com

Production Manager Mathew Pawlak

Digital Media Director Nathan Frerichs Phone: 312-361-1681 E-Mail: nfrerichs@ ATMags.com

Advisory Board

David Barbe Janice Ayers Davis • Nick Fertig Deana Griffin • Cecil Lee Edward McCauley Jim Slatcher Main Phone: 312-361-1700 Fax: 312-361-1685

Subscriptions Subscriptions

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American Laundry News (ISSN 1091-9201) is published monthly. Subscription prices, payment in advance: U.S. 1 year $50.00; 2 years $100.00. Single copies: U.S. $10.00.

Published by American Trade Magazines LLC, 650 West Lake Street, Suite 320, Chicago, IL 60661. Periodicals postage paid at Chicago, IL, and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Laundry News, Subscription Dept., 125 Schelter Rd., #350, Lincolnshire, IL 60069-3666. Volume 49, number 11. Editorial, executive and advertising offices are at 650 West Lake Street, Suite 320, Chicago, IL 60661. Charles Thompson, President and Publisher. American Laundry News is distributed selectively to qualified laundry and linen management and distributors in the United States. © Copyright AMERICAN TR ADE MAGAZINES LLC, 2023. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Laundry News does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Laundry News or its staff.

While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

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Industry updates

COLUMNIST AT LARGE Tommy Cocanougher

From The Editor’s Desk Part of the purpose of American sentatives. What they had to say was Laundry News is to keep a pulse on interesting. what’s going on in the industry and Also, on page 10 you’ll find an share that with you, the reader. update from the chemistry side of the We do this through a variety of industry regarding how the past few means, from surveys to columnists, years affected healthcare linen profrom reporting on events to sharing cessing and formulas for providing news items. hygienic, clean linens for patients.

Another way we bring you that On page 18, you can read about “pulse” is by talking to representahow the Texas Medical Center MATT POE tives of various laundry operations Hospital Laundry Co-Op Association to find out what they’re seeing in the in Houston changed its wash process industry. solution to improve quality and producThis is especially important after the events tion. of the past few years.

Also in this issue, the Panel of Experts (page Last November, we spoke with commercial/ 14) offers insights into artificial intelligence and industrial laundry representatives to get a status laundry operations. update on that segment of the industry.

Keeping a pulse on the industy includes lookIn this issue, we offer an on-premises laundry ing ahead, and maybe AI will be the wave of the (OPL) update from hotel and healthcare reprefuture to help everybody keep it clean!

CITY RSR retires after 25 years of service Covered same route from day one throughout career OELWEIN, Iowa — CITY Laundering Co., based here, reports that route service representative (RSR) Tim Nuss retired on Aug. 31 after 25 years.

Nuss started at CITY in August 1998 after being recruited by a fellow colleague and once he started at CITY, he says he “never wanted to work anyplace else.

“Building relationships and making friends is what makes everyday fun. I’ll tell a joke, have a conversation, and it just makes the day a lot more enjoyable. I spend time outside of work with some of my customers, they’ve just become good friends of mine over the years.”

Nuss started at CITY as a route service representative and serviced the same route throughout his entire career.

CITY President Colin Wetlaufer has worked with Nuss for his whole career and experienced, firsthand, the impact Nuss had at CITY. “He is someone who wakes up and takes care of business while caring about other people. It’s just been an absolute pleasure to work with him, and I’ll miss him,” says Wetlaufer.

Nuss’s Northeast Iowa route will be covered by a fellow route service representative who has spent the

Tim Nuss retired after servicing the same route, since day one, for 25 years. (Photo: CITY Laundering Co.)

last two and a half years training for it.

“It always stuck with me just how special he made every customer feel, and I hope to continue those relationships that he started,” Nuss’s replacement, Tim Downs, says.

(WE) = WEB EXCLUSIVE

Top Stories Appearing on americanlaundrynews.com for the 30 Days Ending Oct. 15.

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COLUMNISTS/FEATURES

OUR SISTER WEBSITES

• Aramark Board Approves Spin-Off of Vestis™

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From AmericanDrycleaner.com:

• Vendor Relationships in Difficult Times

• Construction Starts on Illinois Industrial Drycleaning Facility ...

• Pellerin Milnor Corp. Recognizes Top Dealers in 2022 • NFIB: Small-Business Owners Look to Raise Compensation ...

• Miura America Donates Boiler to Inspection Training Center • Fourteen Graduate During TRSA’s 58th EMI Commencement

• David Griggs: It’s Up to the Coach to Improve the Player • CITY RSR Retires After 25 Years of Service • Built on Research, Challenge, Teamwork

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• Artificial Intelligence in Drycleaning Operations From AmericanCoinOp.com: • Tide Laundromat Opens Third Chicago Location • Brand Development: Set Yourself Apart from the Start

Developing building blocks for a successful operation R

ecently I attended a conference where the speaker discussed his successful history of developing plants, products and people in multiple locations around the world.

It struck me that no matter if you are running a laundry, manufacturing a product, providing business services or any other type of business, there are some very common building blocks that are a foundation for success.

Let’s review a few of these today and see how they can apply to your business.

Reliability: Keeping your equipment and processes producing at peak performance levels is key to your level of success. If you can’t produce, or your processes are not repeatable and predictable, you’re not going to service your customers at a level that will encourage them to return.

This particular topic can fill volumes with opportunities and activities, so it is important that you evaluate specific activities that apply directly to your business.

Don’t limit your “reliability” work to just maintenance activities—it applies to every process in every department and can take your operation to levels you’ve never before experienced.

Safety: Work hard at keeping your employees safe and injuryfree. Work hard to teach, train and develop a safe-work and safety leadership culture among all the employees in your business.

Observing their work behavior, providing positive feedback, addressing shortfalls and continually supporting efforts to engage everyone in the workplace will pay off in spades over the short and long term.

As with reliability, this is an area that takes leadership and hard work, organization and time, so plan accordingly and staff up to cover the requirements.

Environmental Compliance: We’re all familiar with the horror stories of environmental issues caused by employees (and sometimes leaders) who take chances and make bad decisions when it comes to wastewater discharge and emissions.

Having your company name in the paper for an environmental incursion is no fun.

Make sure your team is well-trained, understands the requirements, and that reliable, safe processes are in place to prevent an issue.

Empower your employees to stop a process when they see something going awry.

Staffing/Training/Development: We’ve had columns on this topic before, but it bears repeating. Success in any operation is all about the people.

Hire right, train right, take care of them and your employees will provide a solid foundation for your business.

Ergonomics: This is an area in our industry that for many years was overlooked. The last several years have seen a focus placed on this area due to its impact on our businesses.

Poor workstation design, poor process design, and inadequate material handling processes and equipment—all lead to potentially costly injuries and job dissatisfaction.

Employees will always find workarounds in situations where there is a poor ergonomic condition, and this will lead to potential reliability issues, injuries, fires, productivity issues and tear down other building blocks you worked hard to establish.

Engaging expert assistance from those in the ergonomic field will allow you to identify areas of concern.

Building improved processes and work practices from this input will provide for smoother more productive and safer performance.

These are just a few of the primary “building blocks” that need attention in our industry. Each is a full effort but they also overlap in many areas, and it is a real journey to implement successful programs in all of them.

Tommy Cocanougher is director-operations engineering solutions for Cintas Corp. Western North America and vendor relations rep for European suppliers. He directs engineering, reliability, quality and safety initiatives across 200-plus industrial sites across North America. He has more than 28 years of experience in the industrial laundry industry.

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November 2023 | American Laundry News

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OPL Status Continued from Page 1 “They really have no intention of doing that during your stay unless you specifically request it, and because of that, it significantly reduces the need for laundering of all the hotel linens and towels, etc.,” he points out.

“That reduces the amount of usage on the laundry equipment. The number of turns per day reduces, which means it reduces the amount of wear and tear, which reduces when it breaks, which reduces when it hits end of life, which means they buy less equipment.”

However, Meyers has seen a significant bounce back in hotel OPL sales because travel has increased greatly across the country.

“That’s surprising to me that it bounced back more than I thought it would, but I think the American people, just when it came time where they were allowed to have a normal life again, they did it with gusto,” he says.

On the healthcare side, Guzman says the pandemic affected his laundry operation, but it was able to properly serve its patients with the core linens.

“Supply-chain issues did affect our daily operations, but once we built up our inventory levels, we were able to cope with patient linen requests,” he shares. “We introduced the yellow isolation gown that overnight became the most requested item for all departments.

“Our textile vendor, Standard Textile, came through with the needed inventory throughout the pandemic with minimal disruption to our supply chain. Overall inflated cost did not hamper our laundry operation as vendors held back any major increases.”

Labor staffing shortages have been a constant battle, Guzman shares, along with the ability to expand the laundry facility due to a lack of available space to grow the footprint of the laundry.

(Photo: © svershinsky/Depositphotos)

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(Photo: © photography33/Depositphotos)

“Steps taken to overcome the labor shortages involved extending the staffing hours adding an optional sixth day for those team members that choose to sign up,” he says. “Overall, our laundry staff kept stepping up to help with any linen deliveries, which helped to maintain a high patient linen fill rate.

“Unlike hospitals that do not have their own OPLs, we were able to expedite

increases in linen demands, in most cases on the same day.”

OPL OPERATIONS TODAY, TOMORROW

Today, many hotels are seeing increased room nights, so those properties with OPLs are processing more linens and towels.

Smith says that so far in 2023, Embassy Suites has been selling out more nights, and the OPL is using its equipment more.

“We did have a few companies that hit us up, wanting us to send our linen out, to outsource it to get it done,” he shares. “We ran the numbers, and it just didn’t make sense for us to do that.

“We were set on making sure that we could do our linen in-house so we could control the quality.”

The issue that remains, according to Smith, is labor.

“I think it would be the same in OPL as it would be outsourced, getting people to do the laundry,” he points out. “Whether you’re doing that at an OPL level or you’re sending it out, they have to hire people to do that.

“So, staffing does seem to be the No. 1 issue right now. We can get equipment.

We can get soap. We can get linen. It’s the staffing issue.”

The greatest change Smith has seen in his OPL as a result of the past few years is the higher cost of doing laundry.

“The amount that it costs you to do linen, period, whether you do it in-house or send it out, has drastically increased, and I think most of that is due to labor increases,” he says.

“We’re starting to see an increase in retooling of hotel OPL facilities,” shares Meyers. “But when they do, they retool because labor continues to be a challenge.

“If they have the room in their facility, they are upsizing and upgrading the size of the equipment so they can do more laundry in a shorter period of time to save them a ton on labor. Automate the process to a machine rather than manual labor.

“We can do more laundry in a far shorter period of time, process it and get it out to the floors lickety-split, versus running 10 hours a day, seven days a week with two 60s. Now, they can run two 100s

See OPL Status on Page 8

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OPL Status Continued from Page 6 or two 80s five to six hours a day, five days a week.”

The challenge Meyers sees is that equipment costs are up, inflation continues and devaluation of the dollar continues to put pressure on hotel operators for all of their capital expenditures.

“It’s putting a strain on the budget, and every year, prices continue to go up because of inflation, and that is a concern,” he points out. “How much money is somebody willing to pay for a piece of OPL equipment?

“It all depends on the macroeconomics of what’s going on. If they’re generating more revenue and the occupancy rates are up, then they should have the cash to support this. But, if some economic event happens in the near future, that’s what’s concerning to me. Some significant economic event happening causing people to pull the plug on their travel.

“Now you have, all of a sudden, a huge supply because a bunch of people lost their jobs or are not taking vacations so that occupancy rates drop, everything drops, and the equipment is still getting older. They need to replace it, but they don’t have the money to do it.”

Meyers says the smart hotel operators and hotel groups know that the way to solve the labor problem for the hotel industry is through automation and upsizing of equipment when their equipment is at end of life and it’s time to retool.

“If they have the space, bigger is better, especially in the laundry, always has been, always will be, until the clothes start cleaning itself, but it’s a very simple strategy,” he says.

Guzman says 2023 has been a better year for the Community Memorial Healthcare OPL. He says staffing issues have settled down along with any supplychain shortages are now back to normal.

“I would say that after the pandemic we learned how to adapt to a new way of business, where we made some sacrifices with product offerings and introduced new methods that reduced overall linen consumption,” he says. These sacrifices and new methods include:

(Photo: © VitalikRadko/Photo: © shirotle/Depositphotos

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(Photo: © kalinovsky/Depositphotos)

• Infection control: Ensuring strict adherence to infection control standards poses a constant challenge.

Hospital linens must be constantly sanitized effectively to prevent the spread of diseases, demanding rigorous washing processes and handling.

• Technological advances: Keeping up with the latest laundry technologies.

Hospitals need to invest in advanced washing equipment to improve efficiency, reduce cost and adhere to environmental regulations.

• Staff retention: Retaining skilled laundry staff in a competitive market adds to the overall laundry management.

Guzman says the industry has experienced an increased demand for hospital services, affecting laundry capacity to serve these new linen demands.

“We now have to handle a higher vol-

ume of linens due to the increased number of patients, especially those that require intensive care and isolation precautions,” he shares.

“Hospitals implemented stricter laundering protocols to ensure safe handling and disinfection of linens. This included vigorous testing of linens via an outside testing service, such as EMSL. PPE protocols such as the proper method of cleaning and disinfection of face shields, ISO gowns, etc., became crucial during the pandemic.

“Staff received additional training on handling linens, hand hygiene methods and our facility adopted stricter hygiene practices to prevent cross-contamination.”

FINAL THOUGHTS

When asked, “If you could share just one message with your OPL colleagues about the future of the industry, what

would that be,” Smith’s response is simple: Buy quality equipment.

“Sometimes you thinking you’re saving money by buying the cheaper equipment and then three to five years down the road, you’re replacing it or, you can’t get parts for it,” he points out.

He says that with his OPLs new machines, wash and dry times have gone down.

“The amount of hours that we have to use a laundry has decreased since we went to these washers,” shares Smith. “All the way around means we save on labor, means the dryers aren’t running as much and you’re saving on utilities.”

Guzman says OPLs in the right market and application can offer a viable solution to many hospital facilities.

“With the experience of the COVID-19 pandemic, OPLs are now better prepared to handle increased demand and ensure the safety of both patients and staff,” he points out.

Meyers stresses that OPLs should automate whenever and wherever they can.

“And bigger is better,” he adds. “Try to structure and design your facility so that you can do a lot more laundry in a shorter period of time, which will equate to you reducing your labor footprint and labor costs dramatically, which will solve a lot of problems for you.”

Meyers also suggests working with sales professionals who are experts in OPL operations.

“Not just OPL equipment but operations,” he points out. “How they need to be designed and work. And lint mitigation, which is a big, big problem in OPL facilities. It’s everywhere.

They need to pay attention to that, and they haven’t for a long time, and that can reduce their long-term cost of ownership for equipment by reducing that nemesis.

“Bigger is better, automate and keep control of your lint. Those are the three big ones. If you do those things, you’ll have a very efficient operation that will allow your laundry facility to be quite profitable and efficient and productive.”

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American Laundry News | November 2023

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Vestis completes spin-off from Aramark to provide uniforms, workplace supplies Standalone company began trading on NYSE on Oct.2 under ticker ‘VSTS’

ATLANTA — Vestis, a provider of uniforms and workplace supplies, reports it has completed its previously announced spin-off from Aramark.

The company began trading on Oct. 2 on the New York Stock Exchange under the ticker “VSTS,” effective at the market opening.

“Today marks an exciting, new chapter for Vestis as a standalone, public company,” says President and CEO Kim Scott. “Our outstanding management team has established a clear pathway to value creation and our approximately 20,000 amazing teammates are rallied around our purpose to empower people to do good work and good things for others while at work.

“Vestis is well-positioned to deliver against our long-term financial commitments, and we are looking forward to creating value for our customers, teammates and shareholders in the years ahead.”

Vestis says it is the second-largest provider in the industry and launches with more than 300,000 customer locations and approximately 20,000 employees across North America.

The company’s comprehensive service offering includes uniforms and workwear, floor care (mats), towels, aprons, linen services, managed restroom supply services, and first aid and safety products.

Effective as of Sept. 30, Aramark common stockholders of record as of the close of business on Sept. 20 received one share of Vestis common stock for every two shares of Aramark common stock held as of the Record Date.

Aramark common stockholders who held Aramark common stock as of the Record Date will receive a book-entry account statement reflecting their ownership of Vestis common stock or their brokerage account will be credited with Vestis shares.

Because Sept. 30 was a Saturday and not a business day, the shares were expected to be credited to “street name” stockholders through the Depository Trust Corporation (DTC) on Oct. 2.

The distribution is intended to be tax-free to Aramark stockholders for U.S. federal income tax purposes, except with respect to cash received in lieu of fractional shares of Vestis common stock.

“Vestis” is the Latin word for garments and clothing and is the foundation of the words “to dress” in several languages.

The company says the name

captures its uniform rental services business offering. It also has a deeper meaning when it is used in the Latin phrase “vestis virum facit” or “clothes make the person.”

Vestis will use the descriptor “Uniforms and Workplace

Supplies” to describe the full breadth of its offering.

“Our new name, Vestis, connects us to our purpose as an organization: deliver uniforms and supplies that empower people to do good work and good

ably, and safely each day.

“We are also excited about our future as an independent, publicly traded company and we remain confident that great things are ahead for our teammates, customers, and shareholders.”

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things for others while at work,” says Scott.

“We are grateful to our customers for the opportunity to continue to deliver services and products that help their teammates work confidently, comfort-

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Q&A: State of H laundry chemistry and hygienic cleanliness

BY MATT POE, EDITOR

Chemical company representatives share insights into how the past few years have affected wash chemistry in operations

ealth concerns, in the form of emerging or increasing pathogens, have always been a public concern.

When these scares take place, laundry operations need to ensure that how they are processing goods results in clean, hygienic linens.

However, the past few years with the pandemic and then monkeypox have shined a spotlight on the laundry and linen services industry, and this has caused everyone to use a microscope on operations’ wash chemistry.

American Laundry News communicated with five chemical company representatives (Jack Heaviside, senior consultant-specialty markets for Sunburst Chemicals; Chad Dare, executive vice president of sales, Pariser Industries; Graham Skinner, vice president of business development and technical support for UNX-Christeyns; Annie Thomas, Ecolab’s senior marketing communications manager; and Leonardo Gastelum, national accounts director for Norchem Corp.) to find out how laundry chemistry has changed and what operators need to know and do today.

What did COVID-19 and monkeypox do to the focus on laundry chemistry?

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HEAVISIDE: Ensuring all processed textiles were meeting hygienically clean outcomes. Additionally, the importance of equipment cleaning, specifically that CBWs (continuous batch washers) and presses are monitored for bio-film.

Temperature and linen processing were a significant focus of all laundry operators.

DARE: The onset of COVID-19 raised the awareness of good hygiene in everyone in general and, naturally, in laundering operations specifically.

Our laundry chemical customers had

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many questions regarding these and other novel viruses and wanted reassurance that their linens were being disinfected and made hygienic.

SKINNER: In many cases, it created an atmosphere of hypersensitivity. The chain of interest in laundry operations seemed to run higher up the organization charts in both laundries and laundry customers.

THOMAS: COVID-19 and monkeypox significantly heightened the focus on laundry chemistry within the commercial laundry industry. These health concerns underscored the critical importance of effective disinfection and sanitation in laundry processes.

As a response, Ecolab intensified its commitment to providing cutting-edge laundry chemistry solutions, such as the EPA-approved AdvaCare™ Disinfectant, which is effective against SARS-CoV-2, the virus responsible for COVID-19.

GASTELUM: COVID-19 and monkeypox accelerated the need for real-time and accurate virus detection methods to prevent the spread of viruses.

Did anything regarding chemistry change because of these health concerns? If so, what?

HEAVISIDE: For us, the answer is no.

From a global perspective, subpar suppliers of chemistry were taxed with playing catchup with those that had always focused on hygiene as part of their chemical program.

DARE: I don’t believe chemistry of laundering changed as much as the attention to detail did as it related to washroom conditions and linen handling procedures.

In some cases, additional products such as a bacteria-static agent were added to certain soil applications such as healthcare-related linens classes.

SKINNER: The C-19 virus is killed in

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a traditional wash process. One thing that changed was a higher attention level as it relates to reporting and proper operation of equipment to provide and document proper sanitation of product.

The arrival of monkeypox heightened the awareness and replayed the narrative that was occurring with C-19, although it did not seem to materialize and cause the same level of concern in the long run.

THOMAS: Yes, health concerns prompted substantial changes in laundry chemistry. Ecolab developed and enhanced disinfection formulations, including the AdvaCare Disinfectant, specifically designed to combat viruses like SARS-CoV-2.

These changes involved rigorous research and development efforts and partnerships with regulatory agencies, ensuring the chemistry met the highest hygiene standards while also being environmentally sustainable.

GASTELUM: The only change with these types of bacteria is to ensure that hot water is satisfying at 160 F with the proper wash time and detergents. At this temperature, it can ensure hygienically clean standards are met.

What were the challenges in producing hygienic goods?

HEAVISIDE: Keeping plant operators, as well as infection control teams, from panicking.

Specific areas: Raising temperatures in the washers, discarding textiles that had been exposed to the COVID virus, purchasing excessive non-durable goods.

DARE: Apart from the challenges caused by global supplychain shortages, we faced the difficulty of providing “feet on the ground” technical service assistance to our customer base due to their isolation mandates and our own employee health concerns.

SKINNER: One big challenge was supply-chain issues. Getting products and services from A to B, obtaining supplies like PPE (personal protective equipment).

Early on, there seemed to be a lack of information and what was, and became, available seemed to vary across different laundry markets somewhat.

In healthcare, interpretation, by some, of regulations and recommendations took on a life of its own. New hoops to jump through were popping up everywhere.

THOMAS: Producing hygienic goods during the COVID-19 pandemic presented multifaceted challenges. It necessitated stringent adherence to guidelines,

increased disinfection measures, and the selection of effective laundry chemicals.

Ecolab addressed these challenges by offering solutions like AdvaCare Disinfectant, which not only meets hygiene standards but also outperforms traditional oxidizers, such as chlorine and peroxide.

GASTELUM: The challenges I noticed since the outbreak of COVID-19 and monkeypox are making sure to always wear gloves and wash your hands properly before and after handling contaminated goods.

Wearing proper safety equipment to prevent the spread of viruses.

Over the past year, what have your laundry customers needed, and what recommendations have you given them?

HEAVISIDE: The pandemic changed the thought process of all operators and users. For us, we kept the conversations simple: Enhanced monitoring of PM (preventative maintenance) schedules, ensuring that temperature and wash/finish times were not impacted by concerns that, frankly, existed prior to the pandemic.

DARE: With the ongoing issue of finding and retaining competent washroom staffing,

our laundry customers’ need for enhanced training has become a critical role of our group.

Our customers have always been looking for more efficient ways to accomplish proper wash quality, to reduce labor, linen rag-out, and increase production, but over the past year, we have found that good reliable training of laundry staff has become a more frequent and critical component of successful laundry operations and our role in that process.

SKINNER: A closer, consultative relationship developed along with a higher interest in sharing best practices. They have needed help in preparing for various inspections and certifications.

THOMAS: Over the past year, our laundry customers needed assurance of the safety and hygiene of their laundered goods.

Ecolab recommended the use of AdvaCare Disinfectant, which offers the highest level of cleanliness, an emerging viral pathogen claim against SARS-CoV-2, and sustainable disinfection capabilities.

We also provided guidance on implementing standardized cleaning and hygiene protocols and training staff to ensure correct protocol and product application.

Ecolab has a wide range of hard surface disinfectants, hand

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soaps and sanitizers to ensure linens are not just laundered but handled with the highest level of cleanliness throughout the laundry operation.

GASTELUM: The needs I’ve encountered have been more frequency of checking titrations to assure chemicals are within acceptable range to kill bacteria.

Preventative measures have also been taken more seriously with equipment malfunctions to be certain that the wash equipment is working at its optimal performance.

From your perspective, how can an operation best evaluate its chemistry in order to best serve its customers?

HEAVISIDE: The obvious ones are odor and color as they are easy to see. Third-party testing of finished goods along with swatch testing are analytical ways to look at the entire laundering process.

DARE: Communication with us is key. Developing standards for washroom conditions and procedures related to soil sorting, formula selection, linen and stain handling and management are integral to a successful laundry operation.

Additionally, a laundry can evaluate/test their goods through

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third-party testing laboratories to ensure certain elements of proper laundering are met (i.e., brightness/whiteness, sanitation, stain removal, etc.)

SKINNER: To me, it’s all about the balance between quality, service and value that they receive from the chemical program that they are using. Value is not the same as cost.

Higher involvement and service levels from their vendor can lead to higher, consistent quality which provides for more value and in most cases, provides more to their customers.

THOMAS: To best serve customers, laundry operations should collaborate with experts to evaluate their chemistry.

We recommend conducting microbial testing, monitoring wash parameters and optimizing chemical dosing to meet specific customer needs.

Regularly reviewing and updating processes and chemicals, based on datadriven insights, is essential to maintaining high hygiene standards.

Has anything changed regarding what laundry employees need to know about chemistry? If so, what?

HEAVISIDE: No, for a short answer.

Expanding on the importance of knowledge should be a continual process.

DARE: Employees are on the front line with regard to effective washroom chemistry. Being aware of product inventory and proper container placement sounds simple but is essential and often overlooked or done wrong.

Being aware of and employing proper wash procedures (such as soiled linen loading/good washer utilization, selecting correct wash formulae, separating soil linens and stain handling) are employees’ responsibilities once informed, and they need to be held accountable by supervisors.

As always, employees should understand the purpose of the chemicals on hand, and be in-serviced on safety of handling, replacement and spill remediation, to include in-service review of safety data sheets (SDS) on a recurring basis.

THOMAS: Yes, the emergence of COVID-19 and other health concerns has necessitated a deeper understanding of chemistry among laundry employees.

They now need to be well-versed in disinfection chemistry, safe chemical handling, and the science behind the products used in laundry processes. Ecolab provides comprehensive training programs to ensure employees possess the knowledge required to optimize chemistry use.

How has chemistry training for employees changed? How can a service best ensure thorough, proper training?

HEAVISIDE: The biggest issue for chemicals is proper training on how to safely use them. Recurring training on how to transfer these products into day tanks, monitoring inventory levels became a huge issue as labor was stretched.

Post-pandemic, these problems are persisting. Our advice is to have a robust safety committee and review the plant safety plan quarterly. Inspect what you expect as a manager and don’t count on a verbal response as the end of the discussion.

Most chemical mishaps happen when the plant protocols have been bypassed.

Finally, never have one person transfer products to any tanks. It is a two-person task: one to transfer and one to monitor.

Know where the eyewash and shower

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stations are prior to starting. Test these stations to ensure they are working correctly.

If the water is hot or rusty, flush until clear cold water comes out. No one wants to flush their eyes with hot, dirty water.

DARE: Safety is most important when handling and changing or replacing the products in the laundry as some are hazardous and can be dangerous for the employee if not trained properly by the chemical representative and management of the laundry.

Whether it’s from on-premises training provided by one’s chemical provider, PowerPoint presentations, safety literature or other means, all educational tools should be readily available and utilized.

SKINNER: During the onset of the pandemic and the initial lockdown, many companies laid off staff or otherwise furloughed them. In our case, we did not. We leveraged that time for training staff.

It was a perfect time. We utilized online video sessions several times a week to educate and reeducate our folks. While this practice is good, it has to be balanced with in the field, hands-on training.

How can a service best ensure thorough, proper training? What a great question.

It starts at the top and moves down. Time, money and resources must be allocated.

Training seems to be best if only a few topics are covered at a time. If you cover too many things, it’s the proverbial “drinking from a firehose.”

You must keep it fun and engaging. The old technique of telling someone then showing someone and then having them show you works well. Teach for competence, not the ability to memorize.

Try and create “aha” moments so folks understand the interrelationships between topics and not just statistics.

Finally, give a test and document … then rinse and repeat.

THOMAS: Chemistry training for employees has evolved to incorporate a stronger focus on disinfection and hygiene.

Ecolab ensures thorough and proper training through customized programs that cover safety protocols, chemical handling, and the role of chemistry in achieving hygiene goals.

Routine validation of processes and procedures further ensures that employees apply their knowledge correctly.

What types of viruses/germs/etc. cause concern for chemical companies in terms of laundry operations? Do you know of any concerning viruses, etc., that might be coming?

HEAVISIDE: Again, our focus is not on what might come but on what and how the operators respond to a brave new world that fears the unknown. Billions of pounds of soiled textiles have been processed for decades with minimal problems of finished textiles.

Additionally, with a shortage of engineering staff, turnover of senior and midlevel management (retirements) and the need to ensure that the focus remains on managing hygienic outcomes is enough to keep most professionals on their toes.

Labor shortages will persist for the foreseeable future which requires training to be at the forefront of the decision-making process for plant management.

DARE: All types of pathogens and contaminants concern us. We can’t predict the future but are constantly evaluating industry reports, new products and procedural teaching aids so that as the world changes, we are updated and able to help keep proper wash chemistry, conditions and procedures consistent with CDCrecommended guidelines.

SKINNER: All viruses and germs can be a cause for concern. Focus on breaking the chain of infection is the goal of the chemical company and laundry. This includes proper chemical formulation, proper equipment operation, proper housekeeping procedures in the laundries and informed employee training.

I know of no concerning maladies that may be coming, but if history and nature are our guide, I do know they are coming.

It’s important to stay informed, read, educate yourself and those you work with.

THOMAS: Chemical companies, including Ecolab, are concerned about a wide range of pathogens, including key HAI (hospital-acquired infections) organisms such as staph, various strains of the flu, norovirus and emerging viruses.

Ongoing research and development efforts are dedicated to addressing both known and potential threats. Continuous monitoring and collaboration with industry experts enable us to adapt chemistry to address emerging concerns effectively.

How can a laundry best ensure its chemistry is as solid as possible for the future?

HEAVISIDE: If an operator makes decisions based solely on cost per hundredweight, they put themselves in a box as the chemical supplier has to make a profit.

Focus on the quality of the textiles produced.

Look at third-party testing as a means to gauge the effectiveness of the chemical

program. What is the service frequency for the size of the plant? What does the entrance and exit interview from the chemical provider entail? If they are not finding problems on a regular basis I would be concerned.

While raw material costs have settled down from all-time highs, the bar has been set on pricing and it won’t revert to pre-COVID costs.

Look at all the costs the laundry operators have seen across the board and keep in mind that chemical manufacturers have faced the same headwinds.

DARE: Again, communication is key. The laundry and its chemical provider need to periodically discuss the operation’s needs.

Situations change, such as equipment failures or periodic limitations. Soil level or soil mixes may change. New employees may appear untrained and unaware of the gravity of their role in supporting a healthy, hygienic environment.

A good, healthy dialog between management and chemical vendor is imperative in maximizing the effects of washroom chemistry.

SKINNER: Pay attention, and ensure the equipment, both chemical dispensing and plant equipment, is operating at correct parameters.

The plant staff and chemical company staff need to maintain a close partnership, sharing information and insight into the plants’ operation and end product.

THOMAS: To ensure solid chemistry for the future, laundries should maintain a collaborative partnership with Ecolab, stay updated on industry advancements, and invest in research and development.

Adapting to evolving guidelines and regulations, as well as exploring innovative technologies like antimicrobial textiles and coatings, will contribute to maintaining a robust chemistry foundation for the future.

Please share any other thoughts regarding laundry/linen service chemistry in today’s environment.

HEAVISIDE: It is important to document and review with your plant staff and chemical provider what was collectively learned during the pandemic. There may be opportunities to lean out certain processes without sacrificing hygienic outcomes.

Stay the course on third-party testing and avoid this trap: Your competitor was in and they say they can do it cheaper.

How is that even possible when everything from utility, labor, raw materials, shipping, warehousing and equipment costs are still increasing?

Avoid the cheap alternative and focus on service and quality.

DARE: Chemicals don’t provide clean, hygienic linens, people do. Ours is a people business, and we treat the employees in the washroom as soldiers in an evolving and life-saving battle.

Their buy-in, education and accountability to the effort is what makes for a successful linen service outcome.

THOMAS: In today’s dynamic environment, the commercial laundry industry faces a unique set of challenges related to hygiene and safety.

It is essential for laundries to partner with experts like Ecolab, leverage cuttingedge chemistry and technology solutions, and prioritize sustainability.

By staying proactive and adaptable, laundries can maintain the highest standards of cleanliness, ensuring customer satisfaction and public health in any circumstances.

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Fourteen graduate during TRSA’s 58th EMI commencement Rising industry leaders complete final segment of four-year educational program ALEXANDRIA, Va. — TRSA’s EhrlichStempler Executive Management Institute (EMI) held its 58th yearly commencement on Aug. 10, with 14 rising industry leaders graduating after completing the final segment of a four-year educational program for members of the linen, uniform and facility services industry.

The dinner program also included remarks from students, faculty and TRSA leaders, plus a witty and well-executed skit performed by Year III students.

EMI was launched in 1965, mainly as a way for the scions of family-owned industrial laundries—many of whom began working full-time after high school—to gain university-level skills in areas such as marketing and finance.

Today’s EMI, held annually at the University of Maryland, has evolved into a wide-ranging program. EMI emphasizes both technical and leadership skills, coupled with the development of networking contacts that will endure long after this year’s nearly 150 students complete the program.

“You are absolutely part of something that is historic, but you may not realize it,” said Kent Baker, longtime dean of EMI and a faculty member since 1976. “How fortunate we all are to have associations that have been around for decades that provide educational services and training that are really sort of unheard of.

“To have people from around the country come together, share their views, their ideas, the diversity that we have. Sometimes we just don’t take enough time to appreciate all the wonderful things that we have.”

TRSA President & CEO Joseph Ricci described how the program has evolved to keep pace with the needs of an industry in which many rising leaders already have college degrees.

Shortly after he was appointed presi-

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dent in 2010, Ricci said he received a call from a TRSA member and EMI graduate who voiced concerns about the need to strengthen the program for today’s industry leaders. Ricci said he and various members held detailed talks with Baker and other faculty members to fine-tune the program for the 21st century.

Their success was on display during the program at the College Park Marriott Hotel and Conference Center, Hyattsville, Maryland.

Ricci added that TRSA is forming a task force to look at the current EMI The members of TRSA’s 2023 EMI graduating class. (Photo: TRSA) program and suggest changes for continued group that regardless of where our future improvements. takes us, we’re going to be successful,” he That’s critical because the industry’s longsaid. “And a large part of that is due to EMI.” term health could hinge on the continued Like other speakers, Maness thanked the success of EMI. TRSA staff and EMI faculty and his fellow “We will continue to build an education students, with whom he’s formed strong that helps our industry,” Ricci said, “You bonds of friendship and collegiality. look around this room and you see the “It’s bittersweet to stand up there for the industry leaders of the future. last time,” he said, adding a sales pitch to “And I can say that with great confidence Years I-III EMI students to continue the over the last few years, I’ve seen the people program held each August. “I wish every who have come through this program, and one of you the best of luck. Please keep comthey will be running this industry for the ing back because this is beneficial …. This is next 20-25 years.” meaningful.”

One such prospect for success who He also urged students to thank their addressed the attendees was Will Maness of companies for investing in them through Alsco Uniforms, a Year IV graduate. Maness EMI, “Because this is great stuff that we’re thanked TRSA, the EMI faculty and feldoing. So come back for Year II and Year low students for making the program an III and Year IV. It just keeps getting better “unmatched” success. and better.”

“I can speak for every single person in this Maness closed by saying he greatly appre-

ciates the memories of his time at EMI, adding, “Thanks for the skills, but more importantly, thank you for the friends.”

Members of the 2023 EMI graduating class include: • Matthew Callope, Huebsch Services • Joshua Crowley, Alsco Inc. • Oscar Curiel, Alsco Inc. • Joshua DeMoura, Alsco Inc. • Brett Goldberg, Supreme Laundry & Cleaners, Inc. • Michael James, Alsco Inc. • John Kresge, Alsco Inc. • Will Maness, Alsco Inc. • Will Nield, Alsco Inc. • Christian Patillo, Alsco Inc. • Casey Starr, Prudential Cleanroom Services • Andrew Steiner, Alsco Inc. • Mike Wall, Prudential Overall Supply • Richard Wooten, Alsco Inc.

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PANEL of EXPERTS

Artificial intelligence and laundry operations

“I’m seeing more news about artificial intelligence (AI) being used in many sectors. How is AI being used in industrial laundry, and what might be coming in the future?”

Textile/Uniform Rental W. Kirby Wagg Performance Matters, Sarasota, Fla.

“W

e tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run,” is a phrase that has become known as Amara’s law.

Indeed, just because something is overhyped doesn’t mean it is going to be the next best solution for the industrial laundry industry.

When new technology (usually radical) first arrives, naturally people are a bit crazy for it, speculating about all the possibilities.

Its rapid adoption is often overstated— at first. Over time, the changes may be more dramatic than we ever expected.

AI can monitor machine performance and proactively identify maintenance needs, minimizing downtime and expensive repairs. These cost-saving measures will contribute to the long-term sustainability and profitability of laundry businesses.

Artificial intelligence can help identify transportation routes and modes that are most cost-effective, optimizing transportation networks, improving efficiency and reducing costs.

AI accident prevention systems typically consist of several components that work together to detect potential hazards and prevent accidents.

Will this work for our industry? There are disadvantages that I can see in high start-up costs, high maintenance, risk of cyber security issues, AI errors, and resistance from employees and regulators.

During a recent two-part interview with Tucker Carlson, Elon Musk (CEO of Tesla) said that “AI is more dangerous than, say, mismanaged aircraft design or production maintenance or bad car production” and that “it has the potential of civilization destruction.”

Wow, that is interesting as his vehicles use AI! Sales teams in our industry can use AI for scoring leads (eliminating manual sorting, consolidating and analyzing leads), get some real-time insights, process large volumes of data, define goals, validate results and continuously refine the data network.

Human salespeople possess emotional intelligence, empathy and the ability to connect with customers on an emotional level, which AI cannot replicate.

Salespeople have the unique ability to

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build rapport, establish trust and create long-term relationships with customers.

I believe that in the future AI will be used in conjunction with what we are doing now in laundries.

Keeping clear eyes and a balanced perspective amid today’s techno-transformations is critical for making good decisions.

Healthcare Laundry Jay Juffre ImageFIRST, King of Prussia, Pa.

A

rtificial intelligence is here and here to stay. U.S. technology and other companies are on an AI hiring spree and offering jobs well into the mid-six figures and higher.

The question is not how AI is being utilized right now but how it will completely change our space in the near future.

All of this may be a bit of speculation,

but based on what is happening in other industries, we can safely make a few predictions.

Let’s break this down into three primary categories—sales, service and operations— and paint a bit of a picture.

For sales, it means many things.

For starters, automation. It will organize leads, categorize opportunities, streamline buying motives and take tasks that took sales reps hours or days to accomplish into seconds.

Automated follow-up and prospecting e-mails will be uniquely personalized based on what AI can learn from the data.

AI will offer real-time solutions like overcoming objections and negotiations.

It will also be able to accurately predict where a sales rep or team’s sales will be this month, quarter and year.

Marketing to prospects will become less guesswork and more targeted. This is probably just the tip of the iceberg.

Companies like Google, Amazon, Facebook and others are already feasting on our habits and clicks. There’s no reason to believe we won’t glean incredible

insights into buyers and prospects as well.

As far as service, the AI we will be able to obtain on customers and their behaviors will be incredible.

Take what we know about prospects and increase it by a factor of 10. AI is already being used to enhance safety.

For example, a cab camera can now tell if someone is getting drowsy, distracted, is holding a cell phone or forgot to fasten their seatbelt.

Pointed the other way, it can prevent accidents by stopping the vehicle or pushing it back into the lane if it is drifting.

Add in things like route optimization, accounts receivable collections, “smart” call centers, and customer service mapping, and you begin to get the picture.

AI will also change how our plants operate.

We are already seeing soil sort robots that continuously use AI to learn the different products. These robots can go 24 hours a day, seven days a week without a break.

AI will also help with wash alley efficiency, product inspection, production flow, and taking the mass amounts of data

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our production facilities generate and interpreting it in seconds.

I heard recently that one company is using AI to fill openings in their plant and are getting qualified candidates in seconds and filling roles in minutes, not days.

No doubt the ROI of some of these ideas will pay for themselves quickly which will drive adoption.

Ultimately, like all technologies, it will take time and pioneers to test these new approaches.

But understand, any way that AI can help make us smarter and more efficient, or help drive revenues or profits, companies will develop products and programs to sell to us.

Look for AI to be a bigger part of vendor presentations in the months and years to come.

Consulting Services Cliff Beiser Champions Touch, Kissimmee, Fla.

T

here were two excellent articles about AI in American Laundry News in 2020 that will provide a good base for starting an investigation of this blossoming area in laundry efficiency.

As quoted in one article, Bill Brooks,

formerly director of customer solutions and business development for laundry equipment manufacturer Alliance Laundry Systems, which focuses on onpremises laundry (OPL) machinery, says, “AI is defined as technology used to learn, plan and problem-solve a productive laundry operation.”

At the Clean Show in Atlanta during 2022, JENSEN had a piece of equipment named THOR robot by partner Inwatec that learned from programming the customer visual quality guidelines and scanned and sorted each piece for quality standards and culled out the rejects.

When speaking to those in charge of the demo, they seemed to think THOR would be ready for full rollout in a year or two.

In addition, there are quite a few companies that are adding AI to their RFID tags and equipment.

Something I have been involved with is artificial intelligence (machine learning using linear regression) for scheduling optimum labor timing and distribution to increase PPOH (pounds per operator hour) efficiency.

Having successfully done this in the hospitality industry for housekeeping in the past using Tableau, I see artificial intelligence as an opportunity to improve these vital areas for commercial laundries as well as laundromats who are doing condo rentals, hotels, etc., as a piece of their revenue stream.

An additional avenue for AI use is in the

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field of hyper-personalization where each customer can have an increased comfort in how their goods are processed and even the detergent settings being used for their specific loads!

Many manufacturers have also built-in AI-type technology to monitor laundry machinery and predictive maintenance to schedule repairs and maintenance in

a more proactive manner to significantly reduce “downtime” for these vital pieces of equipment.

The future of artificial intelligence in laundry is exciting and will help operators and consumers alike and based on what is being introduced into the large tunnels will save energy and provide a higherquality end product.

“We feel it is important to lead by example as a manufacturer. We expect our commitment will directly impact the culture of laundry sanitation.

By standardizing the use of high tolerance seals, top grade metals, and a steam injection system, we made it easier for customers to adopt advanced cleaning techniques without extreme cost increases.”

Joe Fleming “National Sales Mgr”

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COMPILED BY MATT POE, EDITOR

MIP INC.

offered in a comfortable and durable blended 65% polyester/35% cotton fabric.

Hunter green—a visual indicator commonly used to signify behavioral health—and a new purple color are currently available.

The company says all behavioral health patient gowns feature snap closures for full wrap-around coverage. For added safety, tops and pants are designed without pockets or drawstrings.

MIP INC.

MIP Inc. has introduced its SOLUS™ Maternity Gown, which is specifically designed for mothers and their newborns.

The company says the gown is designed to support the maternity experience by providing easy access for skin-to-skin and breastfeeding while also providing dignity and coverage.

The full wrap-around of the SOLUS™ Maternity Gowns design also helps patients maintain independence and privacy.

MIP says the wrap-around design of the SOLUS™ Maternity Gown represents its commitment to elevating lives and promoting independence and dignity for patients.

The gown is made with the UltraKnit™ fabric, which enhances comfort, quality and advanced moisture-wicking properties.

Additionally, the fabric’s fade-resistant nature and enhanced stain-release capabilities ensure lasting integrity and functionality.

MIP adds that it believes in quality of life without compromise, and that even the most minor improvements can hold the greatest importance. And when it comes to health, no detail is too small.

This is why the company says it is reimagining gowns, incorporating wraparound designs, thoughtfully placed closures, adjustable snap systems, to accommodate various sizes and an array of superior fabric choices.

MIP concludes that its mission is to empower mothers and support them in their journey through motherhood. www.mipinc.com 800-361-4964

ENCOMPASS GROUP

Encompass Group LLC has introduced an expanded selection of behavioral health apparel solutions to meet the needs of both behavioral health patients and service providers.

Gowns and top-and-pant sets are available.

Until recently, patient apparel was one aspect of behavioral health care that was often overlooked, but it’s a detail that can make a significant difference in both patient and caregiver comfort and safety.

Encompass says the Behavioral Health Patient Reusable Apparel collection is

1123aln_p016-Product Showcase-FINAL.indd 16

Additionally, a color band feature streamlines size identification while the gowns’ generous sweep and convenient side ties enhance patient modesty and comfort, shares Standard Textile.

The company says Keystone patient gowns further its commitment to helping customers become more sustainable and reduce their environmental impact through reusable textiles that are more efficiently laundered. www.standardtextile.com 800-999-0400

1CONCIER

1CONCIER

ENCOMPASS GROUP

For durability, multi-needle stitching secures the waistband elastic, and snaps are attached with reinforced fabric.

Gowns are offered in adolescent, standard adult and bariatric sizes. Tops and pants are available in sizes XS- 5X. www.encompassgroup.com 800-284-4540

STANDARD TEXTILE

Standard Textile says its Keystone E*Star® Patient Gowns provide energy and cost efficiency advantages combined with functionality and patient comfort.

Specifically engineered to reduce energy consumption during the laundering process when compared to conventional textiles, the company says Keystone gowns are made with soft woven 100% polyester fabric for exceptional durability, softness, colorfastness and faster dry times.

The non-metallic plastic snaps on these gowns are perfectly suited for MRI applications and designed to withstand the rigors of commercial laundering without compromising their integrity.

STANDARD TEXTILE

1Concier says its Patient Apparel & Clothing Protectors are an optimum solution for healthcare facilities seeking functionality and style in their patient apparel.

The company says its gowns are designed to blend comfort with aesthetic appeal, ensuring that a resident feels comfortable and confident.

For patient apparel, 1Concier says its gowns are built to last, featuring overlapping sides and neckties for secure wear.

They are not only reliable but also budget friendly.

Featured in soothing colors and patterns, healthcare residents will feel calm and comfortable.

The company says it understands the importance of keeping patients dry and comfortable, and its gowns boast high absorbency, keeping wearers at ease throughout the day.

1Concier says its clothing protectors come with waterproof backings, offering peace of mind to both patients and caregivers.

The company offers multiple closure options, including self-tie, Velcro-secured, and tuck-in napkins, catering to individual preferences.

1Concier was formed from the merger of Riegel

Linen, T-Y Group and Harbor Linen. The company says that combined, it is a top choice for linen products, adding that it delivers quality products, a wide selection, deep inventory and high value.

The company concludes that it is all about exceeding expectations to enrich the residents’ experience. www.1concier.com 305-805-8085

FASHION SEAL HEALTHCARE

Fashion Seal Healthcare® says it is reinventing laundry-friendly scrubs by collaborating with WonderWink®, the healthcare retail brand employees love to wear.

The company combined WonderWink fashion, fit and fabric innovation with Fashion Seal Healthcare industrial laundry apparel manufacturing experience to create WonderWink INDY®.

Fashion Seal Healthcare says its mission is to reinvent industrial laundryfriendly scrubs. That starts with its industrial laundry-friendly tested, wrinkle-resistant, maximum-comfort fabric.

The company says healthcare employees look good with one of its seven vibrant industry-standard colors with exceptional color retention and feel good with its Mechanical 4-Way Stretch comfort fabric.

FASHION SEAL HEALTHCARE

Built for laundries and requested by healthcare workers, Fashion Seal Healthcare says its brand-name garments are durable, long lasting and guaranteed to satisfy. www.fashionsealhealthcare.com 888-491-5818

10/11/23 3:29 PM

17

American Laundry News | November 2023

www.americanlaundrynews.com

Hybridworks secures $3.2 million investment for textile recycling Company says funding will expand research, propel technology, production development DAYTON, Ohio — Hybridworks, a textile recycling technology company based here, reports a $3.2 million seed-series equity investment from a private Midwestbased investor.

The new investment marks a significant milestone in Hybridworks’ mission to revolutionize the textile industry with the most scalable and energy-efficient renewable textile technology in the industry, according to the company.

“This investment marks a pivotal moment for Hybridworks,” says Bob Fesmire Sr., the company’s CEO. “It not only validates the breakthrough status of our technology but also strengthens our resolve to drive positive change in the textile industry.”

Hybridworks says it has developed an innovative two-phase patent-pending process and custom machinery to recycle blended textile fabrics designated as end-of-life.

The company provides an eco-friendly alternative to discarding textiles in landfills where they take more than 100 years to decompose or incinerating textiles where they pollute the air.

The Hybridworks systems separate the cotton, as a fiber, from the polyester. The resulting high-quality, high-integrity cotton can be re-spun into new fiber.

The company says its cotton product represents a significant advancement in sustainable textiles because historically cotton is destroyed or turned into cellulose.

Further, the recovered polyester is separated into terephthalic acid and ethylene glycol, the two primary chemicals needed to make polyester and most other plastics.

These two recovered products can be spun into new fiber or mixed with virgin fiber to produce fiber with recycled content.

Hybridworks says its process offers addi092722 KE 4.75x4.75 JR_OL.pdf

1

(Photo: © tropper2000/Depositphotos)

tional environmental benefits as its design saves labor, lowers energy costs and conserves water.

The company is currently developing a pilot plant and signing partnerships with fiber companies, fabric manufacturers, 9/28/22

waste management companies, industrial laundries and fashion houses that are all in dire need of textile recycling solutions.

Bud Honshell, Hybridworks founder and COO explains, “Textile recycling solutions have never been more in demand

than at this very moment. Hybridworks is well-positioned to establish our next-level technologies as a cornerstone of textile sustainability efforts worldwide.”

Honshell and Fesmire are textile industry veterans whose business relationship traces back over 30 years.

In addition to serving as the CEO of Hybridworks, Fesmire is chairman of Ellis Corp. and Ludell Water Systems, now operating under fourth-generation leadership with Bob Fesmire Jr. at the helm of both legacy companies.

Fesmire took over Ellis in 1970 and added Ludell Water Systems to become the first industrial laundry manufacturer to venture into water waste management services. This year, the Fesmire family celebrates 125 years in business.

Honshell founded Hybridworks having seen the need for textile recycling solutions across a prolific 50-year career in the textile industry, including marketing and business development roles at VanDyne Crotty Inc., Mechanics Laundry, Signet Expressions/ Wildman Business Group, VF Imagewear and Millers Textile Services. Most recently he served as a consultant to the industrial laundry industry.

The new investment in Hybridworks comes on the heels of $300,000 pre-seed angel and founder team funding raised last year. The new equity investment empowers Hybridworks to expand research and development capabilities and production infrastructure.

Hybridworks is actively engaging more partners across industries including textiles, uniforms, fashion, plastics, waste management and recycling to increase the adoption of sustainable textile recycling practices.

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10/11/23 3:28 PM

18

November 2023 | American Laundry News

www.americanlaundrynews.com

Co-op improves laundry with new wash solution GREENVILLE, N.C. — As the laundry conduit for the world’s largest medical complex, the Texas Medical Center Hospital Laundry (TMCHL) Co-Op Association in Houston is now busier than ever.

Three years ago, the COVID-19 pandemic caused the hospitals to curtail services, which led to a sharp decrease in patients and a steep drop in laundry volume.

With the health crisis officially over and a new management team in place, the co-op has successfully turned the corner and is now achieving production levels above prepandemic levels.

The TMCHL Co-Op account is managed

by Crothall Laundry & Linen Services, the nation’s largest provider of healthcare laundry management and processing.

So, it is only fitting for one large and highly respected institution to service another, in this case handling the cleaning of bed sheets, scrubs, gowns, pillowcases, washcloths, bath towels, baby blankets and other such items.

Adam Dufresne joined TMCHL as operations manager in March 2022, and a new dynamic began to take shape three months later after he became the facility’s general manager.

He implemented changes that included new methods, hired more employees, and changed to an innovative and modern wash process solution from UNX-Christeyns.

The moves galvanized the operation, which is running nearly 24/7 to handle the workload increase.

“After a production drop of about 35% during the pandemic, we are now packing and shipping over 800,000 pounds of laundry a week,” Dufresne shares. “Our forecast is to produce in the neighborhood of 42 million pounds this fiscal year.

“Recruiting and building our management team was a long and difficult process. The management team, as well as the staff, suffered a large amount of turnover after the pandemic.

In the past year, I trained the current team and they have done a spectacular job.

“We have a strong and knowledgeable group of people that succeeds even in the most challenging situations.”

EVERYTHING IN TEXAS IS ‘BEST’

More than 60 institutions, including 21 hospitals, comprise the 2.1-square-mile Texas Medical Center medical district.

Established in 1945 when World War II was ending, the campus today includes academic, research and specialty institutions in addition to medical, dental, nursing, and pharmacy schools and public health organizations.

All are not-for-profit and some are affiliated with the University of Texas, Texas A&M and Baylor College.

The new management team has led to a revitalization at the Texas Medical Center Hospital Laundry. Plant managers include (from left): Danny Martinez, Adrian Duarte, Emmanuel Ivan, Nathan Mein, general manager Adam Dufresne, Eric Yarbro, Anthony Chapa, and Herman Bell, with UNX-Christeyns Account Manager Juan Solache.

(Photos: UNX-Christeyns)

The facility’s schedule keeps 265 full-time workers busy around the clock to maintain the weekly workload of 800,000 pounds of laundry.

The center is a community unto itself. It employs more than 106,000 people, 20,000 of whom are physicians, scientists, researchers and other advanced degreed professionals.

It averages over 8 million annual patient visits—including guests from around the world—and more than 750,000 people visit the ER yearly.

Some of those people are patients at the University of Texas MD Anderson Cancer Center, the world’s largest cancer treatment facility.

One of a dozen institutions the TMCHL Co-Op processes linen for, the cancer center’s growth is in step with the state’s recent population gains; Texas has become the second-largest state with 30 million residents.

The University of Texas MD Anderson Cancer Center doubled its size in the last 10 years and now has more than 600 inpatient beds. This facility connects to several research buildings, outpatient clinics, office buildings and a hotel for patient’s families.

It also earned Newsweek magazine’s toprated ranking as the world’s best specialized hospital for oncology in the last three years.

When Dufresne mentions how his team rises to the occasion every time, take into account their daily grind.

Besides the University of Texas MD Anderson Cancer Center, TMCHL manages linen services for the Houston Methodist System, TIRR Memorial Hermann, Memorial Hermann Orthopedic & Spine Hospital, Harris Health System, the University of Texas Medical Branch (UTMB), Houston Hospice, Memorial Hermann-TMC, and a few others.

Memorial Hermann-TMC is a magnetdesignated hospital, achieving gold stan-

“They brought an innovative and modern solution wash process to the table. We have since changed from hydrogen peroxide to a low-temperature PAA process,” says Dufresne about the system that was first introduced in Europe and has produced impressive results.

“This new process has resulted in us reducing our water and natural gas consumption. It is also extending the life of the linens and we are experiencing a decreased amount of stain and rag-out linens.

“The largest contribution from the new wash process arrangement is with our utility savings. We estimate our first-year savings will be about $230,000 compared to the previous wash process.”

The high-level peracetic acid formulation TCMHL implemented is Compact Max Process (CMP).

Juan Solache, the UNX-Christeyns account manager who works with the team and visits TMCHL on a regular basis, says it is environmentally friendly and contributes significantly to the benefits Dufresne mentioned.

“While PAA is only a small fraction of the CMP process, it has reduced TMCHL’s freshwater consumption by 25% and can reduce tensile strength loss or fabric damage by 30-50%, resulting in longer linen life and lower replacement costs,” says Solache.

He points out that converting from hydrogen peroxide has decreased the Btu’s that are required to wash while maintaining hygienically clean linen.

Solache also explains that detailed information reports UNX-Christeyns provides on a consistent basis include custom data collection to maintain TMCHL’s quality and cost goals.

“For example, some reports identify opportunities to maximize load efficiency or running random stain audits,” he says. “They can be used to compare audits completed by the team to identify areas for improvement, including the causes of the stains.”

Combined with the outstanding service they receive, Dufresne mentions it helps his operation run smoothly.

“The monthly service reports and Hygienically Clean tests, as well as the random quality audits, are reviewed by our leadership team,” he says.

“We are currently discussing with UNX-Christeyns the prospects of expanding on these reports and adding Laundry Dashboard in the future.”

A surgical pack room is used to keep reusable sterile linens separated from other laundry items.

1123aln_p018-Case Study-FINAL.indd 18

dard status for nursing practice and innovation.

“All of the laundry is separated once it arrives here and is washed according to classification,” explains Dufresne. “We also have a surgical pack room where we provide reusable sterile linens.”

He began his laundry industry career 18 years ago in 2005, joining Prudential Overall Supply in San Diego as a route driver.

Now he’s in charge of an operation that employs 265 full-time workers and runs 13 shifts, seven days a week.

“Saturday afternoons are dedicated to our engineering team to handle preventative maintenance on all of our equipment,” he acknowledges.

The TMCHL engineering team has quite a task to fulfill on those Saturdays.

The 82,000-square-foot facility on Fannin Street is a Milnor/Chicago plant and houses a substantial amount of equipment to handle the workload.

“We have three tunnel systems on the floor. Two are 10-module, Continuous Batch Washers with PulseFlow technology, and the other is a Classic system with 12 modules,” says Dufresne.

“Each of the tunnels has five dryers, for a total of 15. We also have 13 Milnor conventional washers, in addition to the Chicago finishing machines. We use five of their ironers, four large piece folders and nine small-piece folders.”

NEW WASH PROCESS PRODUCING MULTIPLE BENEFITS

Dufresne said UNX-Christeyns became a vendor partner in September 2022 after participating in an RFP process.

The facility includes approximately 600 square feet of workspace that houses chemicals used in the wash process.

10/11/23 3:27 PM

19

American Laundry News | November 2023

www.americanlaundrynews.com

Classified Advertising PAYMENT FOR CLASSIFIED ADS: Must accompany order.

2023 CLASSIFIED RATES: One- to fivetime rate: $3.00 per word, boldface $3.05 per word. Minimum charge: $50.00 per ad.

Call or write for our six- and 12-time rates.

If box number is used, add cost of five (5) words. Display classified rates are available on request. All major credit cards are accepted.

DEADLINE: Ads must be received by the 1st of the preceding month. For example, for a June ad, the closing date is May 1st.

DISTRIBUTOR OFFERINGS

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EMPLOYMENT

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ONLINE!

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November 2023 | American Laundry News

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Source Directory CARTS, TRUCKS & BASKETS

CARTS, TRUCKS & BASKETS

Performance Driven

Quality

PRECISION MADE

CA R T S

A convenient guide to sources of products and services

CARTS, TRUCKS & BASKETS

EC-101 EXCHANGE CART

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Since 1961 CONTACT US TODAY!

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ALN_3x3 Source Directory.indd 1

10/3/23 10:58 AM

Sani-Trux Carts Deliver a Larger Workload With Less Effort

Laundry Professionals Advertise Today Contact Don Feinstein • 312-361-1682

• 80 different models • Won’t warp • Twice the life span as Poly Carts.

• 2000lb capacity • Fire Retardant Rated ASTM E1354 • Many different options: caster upgrades, drain valves, bumpers, brakes, P-Locks, gas props, locking doors & push handles.

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PLACE YOUR AD HERE

Don Feinstein • 312-361-1682 www.AmericanLaundr yNews.com

STATEMENT OF OWNERSHIP, MANAGEMENT, AND CIRCULATION 1. Publication Title: AMERICAN LAUNDRY NEWS. 2. Publication Number: 1091-9201 3. Filing Date: 9/15/22. 4. Issue Frequency: Monthly 5. Number of Issues Published Annually: 12. 6.

Annual Subscription Price: $50.00. 7. Complete Mailing Address of Known Office of Publication: American Trade Magazines LLC, 650 West Lake St., Suite 320, Chicago, IL 60661-1036 Cook County. Contact Person: Donald Feinstein, 312-361-1682. 8. Complete Mailing Address of Headquarters or General Business Office of Publisher: American Trade Magazines LLC, 650 West Lake St., Suite 320, Chicago, IL 60661-1036 Cook County. 9. Full Names and Complete Mailing Addresses of Publisher, Editor, and Managing Editor. Publisher: Donald Feinstein, American Trade Magazines LLC, 650 West Lake St., Suite 320, Chicago, IL 60661-1036 Cook County. Editor: Matt Poe, American Trade Magazines LLC, 650 West Lake St., Suite 320, Chicago, IL 60661-1036 Cook County. Managing Editor: Bruce Beggs, American Trade Magazines LLC, 650 West Lake St., Suite 320, Chicago, IL 60661-1036 Cook County. 10.

Owner: American Trade Magazines LLC, 650 West Lake St., Suite 320, Chicago, IL 60661-1036 Cook County. Charles Thompson, American Trade Magazines LLC, 650 West Lake St., Suite 320, Chicago, IL 60661-1036 Cook County. Donald Feinstein, American Trade Magazines LLC, 650 West Lake St., Suite 320, Chicago, IL 60661-1036 Cook County. Bruce Beggs, American Trade Magazines LLC, 650 West Lake St., Suite 320, Chicago, IL 60661-1036 Cook County.

Nathan Frerichs, American Trade Magazines LLC, 650 West Lake St., Suite 320, Chicago, IL 60661-1036 Cook County. John S Suhler, 200 Long Neck Point Rd., Darien, CT 06820 Fairfield County. 13. Publication Title: AMERICAN LAUNDRY NEWS. 14. Issue Date for Circulation Data Below: September 2023. 15. Extent and Nature of circulation: (average number of copies each issue during proceeding 12 months=”X”) (Number copies of single issue published nearest to filing date = Y”) a.Total Number of Copies (Net press run): X=12,640,Y=11,865. b. Legitimate Paid and/or Requested Distribution (By Mail and Outside the Mail). (1) Outside County Paid/ Requested Mail Subscriptions stated on PS Form 3541. (Include direct written request from recipient, telemarketing and Internet requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof copies, and exchange copies.) X= 7,969, Y=6,927. (2) In-County Paid/Requested Mail Subscriptions stated on PS Form 3541.

(Include direct written request from recipient, telemarketing and Internet requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof copies, and exchange copies.) X=0, Y=0. (3 )Sales Through Dealers and Carriers, Street

Source Directory listings in American Laundry News are sold on an annual basis at the following rates:

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Vendors, Counter Sales, and Other Paid or Requested Distribution Outside USPS®: X=0, Y=0.

(4) Requested Copies Distributed by Other Mail Classes Through the USPS (e.g. First-Class Mail®): X=0, Y=0. (c) Total Paid and/or Requested Circulation (Sum of 15b (1), (2), (3), and (4)):X= 7,969, Y=6,927. (d) Nonrequested Distribution (By Mail and Outside the Mail). (1) Outside County Nonrequested Copies Stated on PS Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium, Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources): X=4,171, Y=4,438. (2) In-County Nonrequested Copies Stated on PS Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium, Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources): X=0, Y=0. (3 )Nonrequested Copies Distributed Through the USPS by Other Classes of Mail (e.g. First-Class Mail, Nonrequestor Copies mailed in excess of 10% Limit mailed at Standard Mail® or Package Services Rates): X=0, Y=0. (4) Nonrequested Copies Distributed Outside the Mail (Include Pickup Stands, Trade Shows, Showrooms and Other Sources): X=0, Y=0. (e) Total Nonrequested Distribution (Sum of 15d (1), (2), (3) and (4)): X=4,171, Y=4,438. (f) Total Distribution (Sum of 15c and e): X=12,140, Y=11,365. (g) Copies not Distributed (See Instructions to Publishers #4, (page #3)): X=500, Y=500. (h) Total (Sum of 15f and g): X=12,640, Y=11,865. (i) Percent Paid and/or Requested Circulation (15c divided by f times 100): X=65.64%, Y=60.95%. 16. Electronic Copy Circulation: (a) Requested and Paid Electronic Copies: X=345, Y=111 (b) Total Requested and Paid Print Copies (Line 15c) + Requested/Paid Electronic Copies (Line 16a): X=8,314, Y=7,038. (c) Total Requested Copy Distribution (Line 15f) + Requested/Paid Electronic Copies (Line 16a): X=12,485, Y=11,476. (d) Percent Paid and/or Requested Circulation (Both Print & Electronic Copies) (16b divided by 16c x 100): X=65.59%, Y=61.33%. I certify that 50% of all my distributed copies (electronic and print) are legitimate requests or paid copies. 17. Publication of Statement of Ownership for a Requester Publication is required and will be printed in the November 2023 issue of this publication. 18. Signature and Title of Editor, Publisher, Business Manager, or Owner: I certify that all information furnished on this form is true and complete. I understand that anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanctions (including fines and imprisonment) and/or civil sanctions (including civil penalties): Donald Feinstein, Publisher, Date 9/15/2023

2023 Listings Regular Boldface Four Line Listing per Year $1,000 $1,265 Display and additional line rates available upon request

All Caps $1,265

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American Laundry News | November 2023

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Source Directory COIN/TOKEN OPERATED PARTS

DRYER BOOSTER & EXHAUST FANS

A convenient guide to sources of products and services

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Pellerin Milnor Corp.

P.O. Box 400, Kenner, LA 70063 504-467-9591, Fax: 504-468-3094 www.milnor.com

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November 2023 | American Laundry News

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Source Directory MAT ROLLERS

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A convenient guide to sources of products and services

TUNNEL WASHER SYSTEMS

Pellerin Milnor Corp.

P.O. Box 400, Kenner, LA 70063 504-467-9591, Fax: 504-468-3094 www.milnor.com

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Davis Packaging ........................................................................ 17

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The Griffin Group ......................................................................19

Pellerin Milnor Corp. ..................................................................3

JENSEN ......................................................................................... 15

Rennco LLC .................................................................................. 11

J.P. Equipment ............................................................................19

Royal Basket Trucks...............................................................13

Kannegiesser ETECH ........................................................... 17

Stanco Industries......................................................................19

Lavatec Laundry Technology .......................................... 24

Tingue, Brown & Company.................................................... 7

Miele ...................................................................................................9

Yamamoto .................................................................................... 15

Source Directory listings in American Laundry News are sold on an annual basis at the following rates:

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2023 Listings Regular Boldface Four Line Listing per Year $1,000 $1,265 Display and additional line rates available upon request

All Caps $1,265

All Major Credit Cards Accepted

10/12/23 8:54 AM

American Laundry News | November 2023

www.americanlaundrynews.com

… SUPPLIER NEWS … INDUSTRY EVENTS …

Miura America donates boiler to inspection training center ROCKMART, Ga. — Miura America Co. Ltd., a provider of steam boiler technology, reports that it recently donated a oncethrough compact modular steam boiler to the National Board of Boiler and Pressure Vessel Inspectors (NBBI) Inspection Training Center in Columbus, Ohio.

The company says the contribution underscores its commitment to advancing boiler safety standards and supporting the education and training of boiler inspectors nationwide.

Miura says the newly donated steam boiler represents the latest advancement in boiler technology, providing the National Board’s inspectors with a cutting-edge tool to enhance their knowledge and skills in boiler and pressure vessel inspection.

The company adds that the advanced equipment will not only facilitate hands-on training but also enable the National Board to stay at the forefront of industry best practices.

Kemco Systems acquired by CECO Environmental CLEARWATER, Fla. — Kemco Systems, a provider of water and energy solutions to the commercial laundry industry, based here, reports that it has been acquired by CECO Environmental Corp. headquartered in Dallas.

CECO is an environmentally focused, diversified industrial company whose solutions protect people, the environment and industrial equipment.

“I am excited to welcome the Kemco team to CECO and confident that the combination will open new growth opportunities across attractive industrial water markets,” says Todd Gleason, CEO of CECO Environmental.

“The acquisition of Kemco is another

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important and strategic step to build upon our already strong and diversified industrial water capabilities, which we have been building with tremendous organic growth execution and the acquisitions of Compass Water, Index Water, DS21 and General Rubber.”

The addition of Kemco to CECO’s Industrial Water group advances CECO’s capability to offer customers around the world a turnkey performance-enhancing engineered solution for water and wastewater treatment in a wide range of highperformance applications while expanding the CECO offerings to Kemco customers.

“Kemco has a tremendous reputation with its strong, blue-chip customer base and an installed base of more than 7,000 systems,” Gleason says. “When combined with our focused investment programs, we expect to add additional market-leading solutions and capabilities to further solve critical customer problems while delivering sustainable growth.”

Kemco, founded in 1969, marks the third acquisition for CECO during 2023 and a continuation of CECO’s steady execution of its programmatic mergers and acquisitions (M&A) strategy.

The company generated full-year 2022 revenues of approximately $22 million and advances CECO’s stated goals of owning differentiated engineered solutions businesses with niche leadership positions and more short-cycle and aftermarket business.

Gleason adds, “While this acquisition helps expand our North American presence in the water and wastewater treatment market, CECO also has the opportunity to introduce these water recycling and energy conservation solutions globally as a new offering, especially in regions we already serve where companies are seeking ways to reduce water usage, recycle their wastewater streams, and conserve energy.”

Kemco’s leadership team will remain to drive the business and work across CECO’s other industrial water businesses to maximize solution selling and services.

“We are excited to join a company that is so well aligned with our mission of helping customers solve their water and energy challenges, and we expect to enhance our value delivery to customers seeking to reduce their environmental footprint while improving their profitability,” says Tom Vanden Heuvel, vice president and general manager of Kemco Systems.

“Working with a group that is placing a greater emphasis on closing the water loop was an important element of our decisionmaking process.

“With CECO, we believe our customers will feel the difference that a bigger team with global reach and a broader technology base has to offer.”

Janney Montgomery Scott LLC and McDermott, Will & Emery, LLP served as advisors to Kemco for this transaction, the terms of which were not disclosed.

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Association for Linen Management

Laundry & Linen College Lexington, Ky. Info: 859-624-0177

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15-16 TRSA

12th Annual Healthcare Conference & Exchange Memphis, Tenn.

Info: 703-519-0029

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Next Generation Executives Network Information-Sharing Virtual Roundtable Alexandria, Va. Info: 703-519-0029

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TRSA

6th Annual Sales & Marketing Summit Memphis, Tenn.

Info: 703-519-0029

KENNER, La. — Laundry equipment manufacturer Pellerin Milnor Corp., based here, reports that Western State Design, headquartered in Hayward, California, was awarded first place for machinery sales among its worldwide distributor network in 2022.

Milnor says the company, which was founded in 1974 and will be celebrating its 50th anniversary in 2024, has been a great contributor to its success.

“Pellerin Milnor’s network of local distributors is one of the key foundations of our success,” says said Rick Kelly, vice president of sales and marketing for Pellerin Milnor Corp. “Western State Design’s achievement for the highest machinery sales for 2022 is well deserved.

“Western State Design actively helps customers determine the right solution for their business through consultative relationships utilizing our industry-leading productions combined with their strong service support.

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ARTA

Speaker Series: Results from ARTA’s Economic

Impact Studies: Reusables Cost Less!

Mission, Kan. Info: 863-660-5350

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Microfiber LCA Proves Reusables are the Environmentally Superior Choice versus Disposables Mission, Kan. Info: 863-660-5350

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Building a New Plant Series: Move-In Alexandria, Va. Info: 703-519-0029

December 6

ARTA

We are grateful for their success and customer support in their region.”

Rounding out Milnor’s top five dealers for the 2022 machinery sales year are: • Second Place—Pellerin Laundry Machinery Sales Company, Kenner, Louisiana.

• Third Place – TLC Tri-State Laundry Companies, Valdosta, Georgia.

• Fourth Place – Mendenhall Commercial Laundry Equipment, Salt Lake City.

• Fifth Place – Steiner-Atlantic Corporation, Miami Gardens, Florida.

Pellerin Milnor Corp. recognizes 2022 top dealers

Calendar of Events November

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Speaker Series: ARTA’s

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TRSA

Weighing the Decision to Systemize Your ESG Alexandria, Va. Info: 703-519-0029

(Photo: Standard Textile)

Textile provider helps youth wake up refreshed for school CINCINNATI — Standard Textile Co. Inc., a provider in the healthcare and hospitality textile markets, reports it gave away 1,000 pillows on Sept. 29 to help improve the quality of sleep of families living in the West End neighborhood of Cincinnati.

Mariah Jones, a West End resident and dance coach at Q-KIDZ Dance Team proposed the pillow giveaway while working as an intern in Standard Textile’s marketing department.

As a dance coach at Q-KIDZ, Jones has worked with West End youth since 2006 and knows, firsthand, the positive impact a good night’s rest has on a person’s performance, both in school and on the dance floor.

The West End neighborhood of Cincinnati has a population of 5,648, according to a City of Cincinnati 2021 Climate Equity Report, with a poverty rate of 48.8%.

As an intern at Standard Textile, Jones conducted research that indicated many youths sleep without a pillow or a pillow that Jones states “looks like a pancake.”

When Standard Textile’s leadership learned that area youth sleep without a pillow, it hit home.

Standard Textile’s President Alex Heiman states, “When my great grandfather Charles Heiman, settled in Cincinnati over 80 years ago, he couldn’t find employment.

“As a German immigrant who had been incarcerated in the Dachau concentration camp, he came to Cincinnati to create a new life for his family. So, he began sewing pillowcases and sold them to local hospitals and inns. That’s how the company started.”

FC Cincinnati Foundation helped support Standard Textile’s effort by holding the pillow giveaway at TQL Stadium. A pillow cover and pillowcase were given away with each pillow.

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