Student Handbook 1
Welcome to the Library at Arts University Bournemouth Reflecting the core values of the University, the Library is dedicated to supporting research and creativity in the disciplines of art, design, media and performance. Our professional staff and excellent range of specialist learning materials will help you to realise your full potential at the University and beyond. Resources include books, journals, DVDs and e-resources, together with viewing rooms and a presentation space to provide an environment in which your ideas will flourish. You will have a course specific Subject Librarian who will work with you to develop your research skills and your use of Library resources. We look forward to working with you during your studies at Arts University Bournemouth.
If you require this handbook in alternative formats please contact the Library: Email: library@aub.ac.uk Telephone: 01202 363256 Published July 2014
Contents Contacts 2 Borrowing 4 Late Returns
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Resources 9 Subject Librarians
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Inter-Library Loans
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Using Other Libraries
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Services in the Library
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Viewing Facilities
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Comment Forms
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Library Code of Conduct
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Library Rules
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Universal Access by Design
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Head of Library and Information Services Julia Waite jwaite@aub.ac.uk
Strategic management of the Library.
Deputy Librarian Charlotte Wilmot cwilmot@aub.ac.uk
Operational management of the Library
Digital Services Librarian Digital projects and systems
Subject Librarians
Subject Areas
Linda Albin lalbin@aub.ac.uk
Creative Event Management, Illustration, Textiles
Andrew Calvert acalvert@aub.ac.uk
Architecture, Fashion, Graphic Design, Interior Architecture, Modelmaking
Antonia Leak aleak@aub.ac.uk
Acting, Fine Art, Make-up
Alan Turner aturner@aub.ac.uk
Animation, Costume, Digital Media, Film, Photography, Visual Communication. Prep HE
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Duncan Belk d.belk@aub.ac.uk
Senior Library Assistant
Nina Kirk
Library Administrator
Rita Tiller
Library Assistants
Emily Burden Natalie Campbell Kay Day Michelle Finch (evenings only) Maxine Mitchell Joanne West
E-resources (queries about online resources and the Library website)
eresources@aub.ac.uk
Inter-Library Loans
ills@aub.ac.uk
General Enquiries
library@aub.ac.uk
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Borrowing Your ID card serves as a Library membership card and can also be used for the photocopiers, printing and to add credit to your printing account. The first time you borrow books please come to the Library counter to activate your account before you use the self service machines. Please note that the due date for items at the end of your final year may be earlier than the date on your ID card. Loan entitlements •
FE students 9 items to include a maximum of 4 DVDs and CDs
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HE students 12 items to include a maximum of 4 DVDs and CDs
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External members 3 standard loan books only
Fines Fines are incurred for overdue items on all days that the Library is open. Standard loan books (3 week loan) – 30p a day 1 week loan books, DVDs and CDs – 50p a day If you have a problem with an overdue item, or if you are going to be away from the University for some time, please contact the Library. If you have mitigating circumstances please inform the Library as soon as possible, as fines cannot be waived retrospectively.
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Loan periods •
Standard loan books 3 weeks, can be renewed 3 times if nobody has reserved them
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1 week loan books (blue spine label) can be renewed once if nobody has reserved them
• DVDs 1 week, can be renewed once if nobody has reserved them. 24 hour loan cannot be renewed. •
CDs 1 week, can be renewed once if nobody has reserved them
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Reference Items
Books with yellow or red spine labels and all journals and magazines. Unavailable for loan
High demand items The Library reserves the right to recall high demand items that are on loan. The Library will then change the loan period so that more students can access a popular item within the time frame required by their course. If you have an item on loan that is in high demand, the Library will notify you by email and SMS to return the item within 3 days; if the item is not returned within this time, you will be fined £1 per day or part of a day. It is therefore important that you check your AUB email account for Library emails on a regular basis. Short course students Short course students may borrow up to 4 standard loan books for a 4 week loan period. Fines for overdue items are 30p per day.
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Self service terminals The terminals are located to the left of the Library counter; they can be used to issue, renew and return books and DVDs. If required, receipts can be printed or sent to your AUB email address indicating issue and return dates. If you have any outstanding fines on your account you need to use the self service machine by the window or pay at the counter. Returned books that are reserved for another reader should be placed in the reservations slot. If you encounter any problems please go to the counter and ask a member of Library staff. Managing your reader record online To log into your personal library account visit the Library website at aub.ac.uk/library and enter your student number in the ‘my loans’ area of the Library homepage. Logging into your account will enable you to: •
View current items on loan and due dates
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Renew current items on loan (without fines)
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View outstanding charges
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View the loan history
• View all of your reservations (outstanding and completed) • Make reservations on items currently on loan to other readers
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Renewals and reservations An item cannot be renewed if it has been reserved or it has reached the maximum number of renewals. You cannot renew items or place reservations if you have books or fines outstanding. If an item you want to borrow is on loan, you can make a reservation. You will be notified by email when it is ready for collection. Items need to be collected within 3 days (7 days for parttime students). After that time it will be re-shelved or passed to the next reserver. External members of the Library cannot reserve books. Late returns The Library charges fines for the late return of items. Fines must be paid before any items can be borrowed or renewed. The Library will send the following reminder notices: •
3 days before an item is due to be returned, an email will be sent to your AUB account.
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When an item is 7 days overdue, an email will be sent to your AUB account.
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When an item is 14 days overdue you will receive a letter to your term time address. You will then have 2 weeks to settle your account before the Finance department is notified.
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When an item becomes 28 days overdue you will receive a final letter to notify you of the overdue charges and replacement cost of items. The Finance department is notified and steps are taken to recover the debt. Until your fine is cleared you will be stopped from accessing the Library online resources and using your AUB login to access ITCS resources.
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The Library takes no responsibility for the non-receipt of emails or letters regarding overdue items: it is your responsibility to return items on time. At the end of the year, final year students will be contacted in relation to overdue items or fines. Lost items Please inform the Library as soon as possible if you think you have lost an item that is on loan to you. Once reported lost, items are renewed for 2 weeks, allowing time for them to be found. You will be required to pay any fines incurred on an item before you reported it lost: once you have notified us, you will stop incurring fines on the item. If the lost item is not found by the end of the 2 week period you will be sent an account for it and given a date by which to pay the replacement cost. If the deadline is reached and the account has not been settled, it will be passed to Finance who will take steps to recover the debt. Replacement costs The full replacement cost of any lost or missing items will be invoiced. The replacement value is calculated when items are reported lost. Replacement costs may be more than the original price paid by the Library, particularly in the case of rare or valuable items.
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Resources The Library contains books, journals, DVDs, specialist CDs and newspapers. To search for Library resources, use the Library Catalogue at aub.ac.uk/catalogue Got a Question? For quick enquiries we have an instant messaging service. Access and service hours are on the Library’s homepage. The Library Online The Library has an excellent range of general and subject specific online resources which include e-books, e-journals, images, sound and moving images. Some audio-visual resources are only available within the UK. For full details, see our web pages at aub.ac.uk/libraryonline To access online resources you will be prompted to log in with your AUB username and password.
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Subject Librarians Your course has its own Subject Librarian whose main responsibilities are to: •
Liaise with the course team to ensure the Library’s books, journals and other services are developed to support the learning, teaching and research requirements of your subject area.
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Hold teaching sessions, run workshops and offer tutorials to enable you to use the Library resources and find information effectively.
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Attend course board meetings where your Student Representatives can feed back Library related issues to the Subject Librarian.
We welcome suggestions from students for items to add to Library resources. If there are specific books, DVDs or journals you would like to recommend, please email your Subject Librarian or complete a comments and suggestions form giving your name and course. You will normally be notified of our decision within four days of receipt. In addition, you will be told when any items you have suggested are added to stock, so that you have the opportunity to borrow them first. Referencing guidelines (bibliography) For some units you will be required to reference your research and compile a reference list or bibliography. The Library has created a guide that will help you do this, which is available at aub.ac.uk/library/referencing-guide If you need additional help please contact your Subject Librarian.
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Research guides Research guides provide guidance on starting your research, and can be found at the Library counter. Study skills collection The Library has a section dedicated to study skills, where books can be found on a range of topics, including how to research and write essays.
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Inter-library loans The inter-library loans service gives access to material from other libraries which is not held by AUB Library. It covers all kinds of printed materials, including books, journals and conference papers. The service is available to members of staff, postgraduate students and BA students studying in their second or final year. Prep HE and BA first year students must get a form signed by their tutor before they can request inter-library loans. All forms are available from the Library counter. A non-refundable charge of £1 per request is made for the service, payable when placing the request. There is an additional charge for renewing books that come from the British Library. Before requesting an inter-library loan, please: •
Check the Library catalogue stock to ensure that we do not already have access to the item you require or have items already in stock which will provide the information you require.
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Let staff know what time limit you are working to: interlibrary loans may take 2 to 3 weeks, depending where they come from and whether they are in demand. Please allow as much time as possible for us to obtain the item for you.
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Return the books promptly. The service is based on trust and reputation, and additional charges are made if items are returned late or lost.
If you wish to renew an inter-library loan please contact the AUB Library 2-3 days before the item is due for return. The Library will need to check with the lending library before an item can be renewed.
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Using other libraries Bournemouth University Library AUB has a formal agreement with Bournemouth University concerning Library membership. If you are a full-time student at AUB you may join Bournemouth University Library with proof of your enrolment at AUB, two passport-sized photographs and proof of address. You are then entitled to borrow up to 3 standard loan books for a period of 3 weeks. SCONUL Access SCONUL Access is a service which enables borrowing privileges or reference access to other higher education libraries of the UK and Ireland. N.B. Undergraduate students will only be able to get reference access. To register visit the SCONUL Access website or speak to your Subject Librarian. www.sconul.ac.uk/sconul-access
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Services in the Library IT facilities A range of IT facilities are available to use in the Library, including: • iMacs for Office/Photoshop/Claro/Inspiration/Internet access •
PCs for Office/Photoshop/Internet access
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Scanning facilities on selected iMacs
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Wi-fi connection throughout the Library
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Colour and black and white printing
All IT facilities can be accessed using your AUB username and password. If you have a problem with any IT equipment, please speak to a member of Library staff who will try to resolve the problem for you, or will direct you to the ITCS helpdesk. Further information and hours of service are available from 01202 363333 or helpdesk@aub.ac.uk Photocopying There are black and white photocopiers and 2 colour photocopiers in the Library. You will need to use your ID card or type in your AUB username and password to log into the photocopiers. One photocopier is at a low level for wheelchair users. Assistance using the photocopiers can be provided if you have additional needs. A machine is available to add credit to your printing / photocopying account.
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Viewing facilities These offer Blu-ray, DVD and VHS playback, digital television viewing (free-to-air channels) and radio. There are also facilities for practising presentations on a large screen. Viewing facilities can be booked for a maximum of 3 hours each day. Bookings can be made in person at the Library counter, by phone or by email. If bookings are not taken up within the first fifteen minutes of the time booked, the facilities may be allocated to other students. Please do not bring food and drink into the viewing rooms. Reading Room The Reading Room on the first floor of the Library is available for students and staff who wish to study in complete silence.
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Television broadcasts (off-air recordings) The Library has a large collection of television recordings dating back to the early 1990s. The collection includes documentaries, arts programmes, television plays, films, animation and more. The collection can be searched using the Library Catalogue. Television recordings broadcast after 2007 can be streamed on the Internet from Box of Broadcasts, which is accessible through the Library Online pages using your AUB username and password (only available within the UK). Students with additional needs The Library offers a range of support for students with additional needs. In the first instance, please contact your Subject Librarian who will discuss the options available. Contact details are listed at the front of this booklet. The Library building is accessible and has a lift providing access to the first floor. There is a disabled toilet on the first floor. A separate leaflet is available. which provides more information about the support offered.
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Comment forms If you wish to provide feedback – good or bad – about the Library and the services we offer, comment forms are available at the counter. We aim to respond to comment forms within 4 days of receiving them. They are an important way for us to obtain feedback.
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Security in the Library Please do not leave valuables unattended in the Library, as we take no responsibility for any loss or damage incurred. The Library is covered by closed circuit TV which is monitored. Fire doors are alarmed. Any incident when the entrance/exit alarm is triggered is taken very seriously and is noted for security purposes. People who have triggered the alarm may be banned from the Library for a specified period. Other security incidents may incur a longer ban. Users who are banned have the right of appeal to a member of senior management, whose decision is final. Library code of conduct Please treat the Library staff, Library resources and your fellow students with respect and: •
use the first floor for individual study
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respect other users and talk quietly downstairs
• tidy your area when you have finished: put books on trolleys and recycle any waste paper in the bins provided
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put your mobile phone on silent
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do not bring food and drink (except bottled water) into the Library
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do not carry out practical work in the Library
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The Library must not be used as part of a project, for example for film, photography or drawing, without obtaining permission from Library staff in advance. Please ask at the Library counter for a request form.
Library rules •
You must abide by any legislative or licence restrictions laid down in relation to digital information. This includes not sharing your login details with any other person or organisation.
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The law restricts what you can photocopy and copy. Notices about this are displayed by the photocopiers, CD, DVD players and VHS machines.
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If you do not return items issued to you on time, you will be charged fines.
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If you remove any item from the Library which is not issued to you, or if you damage Library property, you will face disciplinary procedures and may be banned from using the Library and its facilities.
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If you lend your Library card, or take items on your card for other people, you will be liable for any fines incurred. You will also be liable to pay the replacement cost of any item lost or damaged whilst on loan under your name.
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Universal Access by Design Designed by a Graphic Design graduate, Universal Access by Design is a system of colours and symbols to help you locate the material relevant to your subject. Each of the main areas of the book stock has an associated colour and symbol. There are keys to the symbols on stands on both floors of the Library and on resource guides.
3D Design
General
Animation
Graphic Design
Architecture
Illustration
Film
Performance
Fine Art
Photography
Fashion and Costume
Textiles
UABD Š Jason Healey
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Opening Hours Term Monday – Thursday
8.30am – 9.00pm
Friday
8.30am – 5.30pm
Saturday
9.00am – 4.00pm
Sunday closed Vacation Monday – Thursday
9.00am – 5.00pm
Friday
9.00am – 4.00pm
Saturday closed Sunday closed *please check opening times on the Library website before visiting.
AUB Library Wallisdown Poole Dorset BH12 5HH Telephone: +44 (0)1202 363256 library@aub.ac.uk aub.ac.uk/library
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