© Designed by Creatoor
Guests are just arriving at the hotel lobby. A member of the hotel’s reception personnel A nice couple enters their room, room no. 21 to be exact. Although exhausted is checking them in, making a note of their special requests (room temperature, food from a long trip, they notice their room is cooled to a pleasant temperature, preferences, etc.) and unlocking their in-room telephones. the cutains are drawn and quiet music gives them the comfortable feeling of a home-like environment.
Eager to let their friends know they have arrived safely, they After that they let the reception know they send an e-mail via the TV set, enclosing a link to the hotel will take a nap, and so all their calls should golf-course photos they noticed on the hotel information be transferred to their voice mail. portal.
Luckily, she carries a laptop with her, even though this is not a business trip.
After her nap she notices a tiny message-waiting indicator on the room telephone.
She notices a welcome message on their TV set, greeting them and wishing them a pleasant stay at the hotel.
LTIMEDIA HOSPITALITY SOLUTION SERVICE SUITS:
Iskratel Hospitality Solution is all about ensuring the right telecommunications infrastructure for the provision of telecommunications, entertainment and building-automation hospitality services.
The right infrastructure for advanced hospitality services
The SI3000 Multimedia Hospitality Solution is a diverse, multi-vendor compatible infrastructural concept. Because of assured comfort and efficient service provision, the solution enables a fast return on investment which is crucial for every hotel manager.
Her office is letting her know that she accidentally left an old version of some documentation at the office and she urgently needs to send them an updated one.
Instantly, although her husband is not pleased, she turns the In the meantime, her husband checks the He finds a nice restaurant in the old part of town over the hotel room into an office. In a few minutes she connects to latest basketball results on the TV sports hotel TV portal using a wireless keyboard and remote control. They leave for dinner as soon as she finishes her work. her corporate network through the hotel’s WLAN and sends channel. the updated documentation by e-mail.
SI3000 OSAP
2
There are no problems but challenges
7
OUR EXPERIENCE YOUR SUCCESS
Iskratel is a well recognized leader in providing complete telecommunication solutions for carriers and private networks. The SI3000 MHS brings Iskratel’s rich networking experience into the hospitality environment. The solution provides the richest possible entertainment and communication possibilities, improved guest satisfaction and increased profitability.
ENHANCING GUEST EXPERIENCE AND HOTEL PROFITABILITY SI3000 MHS - MULTIMEDIA HOSPITALITY SOLUTION A member of the SI3000 OSAP product family A Move to IMS
Iskratel SI3000 MHS - Multimedia Hospitality Solution is a complete telecommunication solution for hotels, small residential areas, health-care centers, business centers, cruise ships and similar environments. It offers a bundle of voice, data, multimedia and advertising services. At Iskratel, specific networking needs of the hospitality industry are well understood; the company is continuing to focus on converged guest communications.
ENTERTAINMENT
COMMUNICATIONS
OTHER SERVICES
Iskratel’s solution results in:
- WELCOME MESSAGE
- VOICE MAIL
- MANAGING GUEST REQUESTS
- DIGITAL LIVE IPTV CHANNELS
- WIRELESS INTERNET
- CHECK-IN
Increased profitability, guest retention and perception
- PAY TV
- MESSAGING
- ROOM TELEPHONE LOCK/UNLOCK
- VIDEO ON DEMAND
- WAKE-UP CALL
- ROOM STATUS
- GAMES ON DEMAND
- CALL TRANSFER
- ROOM TEMPERATURE
- TV INTERNET ACCESS
- CALL WAITING
- MINI-BAR STATUS
- HOTEL INFORMATION PORTAL
- TV EMAIL
- VIEW BILL
- xDSL
ISKRATEL, d.o.o., Kranj Ljubljanska c. 24a, SI 4000 Kranj, Slovenia Phone: +386 (0)4 207 2000, Fax: +386 (0)4 207 2712 e-mail: info@iskratel.si
www.iskratel.com
Iskratel Electronics, Ljubljanska cesta 24a, SI 4000 Kranj, Slovenia, phone: +386 (0)4 207 34 96, fax: +386 (0)4 207 29 91, e-mail: info-ite@iskratel.si, www.iskratel-electronics.si Iskrateling, Ljubljanska cesta 24a, SI 4000 Kranj, Slovenia, phone: +386 (0)4 207 62 76, fax: +386 (0)4 207 62 77, e-mail: info@iskrateling.si, www.iskrateling.com Monis, Oktyabrskoy revolucii str. 99, UA – 61157 Harkov, Ukraine, phone: +380 577 15 80 00, fax: +380 577 15 80 16, e-mail: monis@monis.com.ua, www.monis.com.ua Iskrauraltel, Komvuzovskaya str. 9a, 620137 Yekaterinburg, Russian Federation, phone: +7 343 210 69 51, fax: +7 343 341 52 40, e-mail: iut@iskrauraltel.ru, www.iskrauraltel.ru Iskrabel, Harkovskaya str. 1/601, BY - 220073 Minsk, Belarus, phone: +375 17 213 03 36, fax: +375 17 251 74 59, e-mail: pihtin@iskrabel.by Iskracom, Naurizbay batyra 17, office 213, 050004 Almaty, Kazakhstan, phone: +7 327 2917 166, fax: +7 327 2917 166, e-mail: a.nikonov@mail.ru ITS Iskratel Skopje, Kej 13 Noemvri, Kula 4, 1000 Skopje, Macedonia, phone: +389 2 323 53 00, fax: +389 2 323 53 99, e-mail: info@its-sk.com.mk, www.its-sk.com.mk
Guest services enabled by Iskratel’s solution are well-suited to the needs of contemporary business and leisure guests. Iskratel SI3000 MHS - Multimedia Hospitality Solution is intended to create a home-like, as well as a business-like environment for hotel guests. Quality and diversity of offered hotel entertainment telecommunication and business services increase their consumption.
SI3000 MULTIME Improved personnel productivity Quality and effective operations by the personnel come as a result of an effective management. Benefiting from Iskratel SI3000 MHS services, the personnel operating expenses are reduced. At the same time personnel efficiency is maximized. The property-management tasks are optimized: wireless personal devices, well-adjusted voice and data services improve personnel operations like in house-keeping, managing guest requests and managing room statuses.
© Designed by Creatoor
Guests are just arriving at the hotel lobby. A member of the hotel’s reception personnel A nice couple enters their room, room no. 21 to be exact. Although exhausted is checking them in, making a note of their special requests (room temperature, food from a long trip, they notice their room is cooled to a pleasant temperature, preferences, etc.) and unlocking their in-room telephones. the cutains are drawn and quiet music gives them the comfortable feeling of a home-like environment.
Eager to let their friends know they have arrived safely, they After that they let the reception know they send an e-mail via the TV set, enclosing a link to the hotel will take a nap, and so all their calls should golf-course photos they noticed on the hotel information be transferred to their voice mail. portal.
Luckily, she carries a laptop with her, even though this is not a business trip.
After her nap she notices a tiny message-waiting indicator on the room telephone.
She notices a welcome message on their TV set, greeting them and wishing them a pleasant stay at the hotel.
LTIMEDIA HOSPITALITY SOLUTION SERVICE SUITS:
Iskratel Hospitality Solution is all about ensuring the right telecommunications infrastructure for the provision of telecommunications, entertainment and building-automation hospitality services.
The right infrastructure for advanced hospitality services
The SI3000 Multimedia Hospitality Solution is a diverse, multi-vendor compatible infrastructural concept. Because of assured comfort and efficient service provision, the solution enables a fast return on investment which is crucial for every hotel manager.
Her office is letting her know that she accidentally left an old version of some documentation at the office and she urgently needs to send them an updated one.
Instantly, although her husband is not pleased, she turns the In the meantime, her husband checks the He finds a nice restaurant in the old part of town over the hotel room into an office. In a few minutes she connects to latest basketball results on the TV sports hotel TV portal using a wireless keyboard and remote control. They leave for dinner as soon as she finishes her work. her corporate network through the hotel’s WLAN and sends channel. the updated documentation by e-mail.
SI3000 OSAP
2
There are no problems but challenges
7
OUR EXPERIENCE YOUR SUCCESS
Iskratel is a well recognized leader in providing complete telecommunication solutions for carriers and private networks. The SI3000 MHS brings Iskratel’s rich networking experience into the hospitality environment. The solution provides the richest possible entertainment and communication possibilities, improved guest satisfaction and increased profitability.
ENHANCING GUEST EXPERIENCE AND HOTEL PROFITABILITY SI3000 MHS - MULTIMEDIA HOSPITALITY SOLUTION A member of the SI3000 OSAP product family A Move to IMS
Iskratel SI3000 MHS - Multimedia Hospitality Solution is a complete telecommunication solution for hotels, small residential areas, health-care centers, business centers, cruise ships and similar environments. It offers a bundle of voice, data, multimedia and advertising services. At Iskratel, specific networking needs of the hospitality industry are well understood; the company is continuing to focus on converged guest communications.
ENTERTAINMENT
COMMUNICATIONS
OTHER SERVICES
Iskratel’s solution results in:
- WELCOME MESSAGE
- VOICE MAIL
- MANAGING GUEST REQUESTS
- DIGITAL LIVE IPTV CHANNELS
- WIRELESS INTERNET
- CHECK-IN
Increased profitability, guest retention and perception
- PAY TV
- MESSAGING
- ROOM TELEPHONE LOCK/UNLOCK
- VIDEO ON DEMAND
- WAKE-UP CALL
- ROOM STATUS
- GAMES ON DEMAND
- CALL TRANSFER
- ROOM TEMPERATURE
- TV INTERNET ACCESS
- CALL WAITING
- MINI-BAR STATUS
- HOTEL INFORMATION PORTAL
- TV EMAIL
- VIEW BILL
- xDSL
ISKRATEL, d.o.o., Kranj Ljubljanska c. 24a, SI 4000 Kranj, Slovenia Phone: +386 (0)4 207 2000, Fax: +386 (0)4 207 2712 e-mail: info@iskratel.si
www.iskratel.com
Iskratel Electronics, Ljubljanska cesta 24a, SI 4000 Kranj, Slovenia, phone: +386 (0)4 207 34 96, fax: +386 (0)4 207 29 91, e-mail: info-ite@iskratel.si, www.iskratel-electronics.si Iskrateling, Ljubljanska cesta 24a, SI 4000 Kranj, Slovenia, phone: +386 (0)4 207 62 76, fax: +386 (0)4 207 62 77, e-mail: info@iskrateling.si, www.iskrateling.com Monis, Oktyabrskoy revolucii str. 99, UA – 61157 Harkov, Ukraine, phone: +380 577 15 80 00, fax: +380 577 15 80 16, e-mail: monis@monis.com.ua, www.monis.com.ua Iskrauraltel, Komvuzovskaya str. 9a, 620137 Yekaterinburg, Russian Federation, phone: +7 343 210 69 51, fax: +7 343 341 52 40, e-mail: iut@iskrauraltel.ru, www.iskrauraltel.ru Iskrabel, Harkovskaya str. 1/601, BY - 220073 Minsk, Belarus, phone: +375 17 213 03 36, fax: +375 17 251 74 59, e-mail: pihtin@iskrabel.by Iskracom, Naurizbay batyra 17, office 213, 050004 Almaty, Kazakhstan, phone: +7 327 2917 166, fax: +7 327 2917 166, e-mail: a.nikonov@mail.ru ITS Iskratel Skopje, Kej 13 Noemvri, Kula 4, 1000 Skopje, Macedonia, phone: +389 2 323 53 00, fax: +389 2 323 53 99, e-mail: info@its-sk.com.mk, www.its-sk.com.mk
Guest services enabled by Iskratel’s solution are well-suited to the needs of contemporary business and leisure guests. Iskratel SI3000 MHS - Multimedia Hospitality Solution is intended to create a home-like, as well as a business-like environment for hotel guests. Quality and diversity of offered hotel entertainment telecommunication and business services increase their consumption.
SI3000 MULTIME Improved personnel productivity Quality and effective operations by the personnel come as a result of an effective management. Benefiting from Iskratel SI3000 MHS services, the personnel operating expenses are reduced. At the same time personnel efficiency is maximized. The property-management tasks are optimized: wireless personal devices, well-adjusted voice and data services improve personnel operations like in house-keeping, managing guest requests and managing room statuses.
© Designed by Creatoor
Guests are just arriving at the hotel lobby. A member of the hotel’s reception personnel A nice couple enters their room, room no. 21 to be exact. Although exhausted is checking them in, making a note of their special requests (room temperature, food from a long trip, they notice their room is cooled to a pleasant temperature, preferences, etc.) and unlocking their in-room telephones. the cutains are drawn and quiet music gives them the comfortable feeling of a home-like environment.
Eager to let their friends know they have arrived safely, they After that they let the reception know they send an e-mail via the TV set, enclosing a link to the hotel will take a nap, and so all their calls should golf-course photos they noticed on the hotel information be transferred to their voice mail. portal.
Luckily, she carries a laptop with her, even though this is not a business trip.
After her nap she notices a tiny message-waiting indicator on the room telephone.
She notices a welcome message on their TV set, greeting them and wishing them a pleasant stay at the hotel.
LTIMEDIA HOSPITALITY SOLUTION SERVICE SUITS:
Iskratel Hospitality Solution is all about ensuring the right telecommunications infrastructure for the provision of telecommunications, entertainment and building-automation hospitality services.
The right infrastructure for advanced hospitality services
The SI3000 Multimedia Hospitality Solution is a diverse, multi-vendor compatible infrastructural concept. Because of assured comfort and efficient service provision, the solution enables a fast return on investment which is crucial for every hotel manager.
Her office is letting her know that she accidentally left an old version of some documentation at the office and she urgently needs to send them an updated one.
Instantly, although her husband is not pleased, she turns the In the meantime, her husband checks the He finds a nice restaurant in the old part of town over the hotel room into an office. In a few minutes she connects to latest basketball results on the TV sports hotel TV portal using a wireless keyboard and remote control. They leave for dinner as soon as she finishes her work. her corporate network through the hotel’s WLAN and sends channel. the updated documentation by e-mail.
SI3000 OSAP
2
There are no problems but challenges
7
OUR EXPERIENCE YOUR SUCCESS
Iskratel is a well recognized leader in providing complete telecommunication solutions for carriers and private networks. The SI3000 MHS brings Iskratel’s rich networking experience into the hospitality environment. The solution provides the richest possible entertainment and communication possibilities, improved guest satisfaction and increased profitability.
ENHANCING GUEST EXPERIENCE AND HOTEL PROFITABILITY SI3000 MHS - MULTIMEDIA HOSPITALITY SOLUTION A member of the SI3000 OSAP product family A Move to IMS
Iskratel SI3000 MHS - Multimedia Hospitality Solution is a complete telecommunication solution for hotels, small residential areas, health-care centers, business centers, cruise ships and similar environments. It offers a bundle of voice, data, multimedia and advertising services. At Iskratel, specific networking needs of the hospitality industry are well understood; the company is continuing to focus on converged guest communications.
ENTERTAINMENT
COMMUNICATIONS
OTHER SERVICES
Iskratel’s solution results in:
- WELCOME MESSAGE
- VOICE MAIL
- MANAGING GUEST REQUESTS
- DIGITAL LIVE IPTV CHANNELS
- WIRELESS INTERNET
- CHECK-IN
Increased profitability, guest retention and perception
- PAY TV
- MESSAGING
- ROOM TELEPHONE LOCK/UNLOCK
- VIDEO ON DEMAND
- WAKE-UP CALL
- ROOM STATUS
- GAMES ON DEMAND
- CALL TRANSFER
- ROOM TEMPERATURE
- TV INTERNET ACCESS
- CALL WAITING
- MINI-BAR STATUS
- HOTEL INFORMATION PORTAL
- TV EMAIL
- VIEW BILL
- xDSL
ISKRATEL, d.o.o., Kranj Ljubljanska c. 24a, SI 4000 Kranj, Slovenia Phone: +386 (0)4 207 2000, Fax: +386 (0)4 207 2712 e-mail: info@iskratel.si
www.iskratel.com
Iskratel Electronics, Ljubljanska cesta 24a, SI 4000 Kranj, Slovenia, phone: +386 (0)4 207 34 96, fax: +386 (0)4 207 29 91, e-mail: info-ite@iskratel.si, www.iskratel-electronics.si Iskrateling, Ljubljanska cesta 24a, SI 4000 Kranj, Slovenia, phone: +386 (0)4 207 62 76, fax: +386 (0)4 207 62 77, e-mail: info@iskrateling.si, www.iskrateling.com Monis, Oktyabrskoy revolucii str. 99, UA – 61157 Harkov, Ukraine, phone: +380 577 15 80 00, fax: +380 577 15 80 16, e-mail: monis@monis.com.ua, www.monis.com.ua Iskrauraltel, Komvuzovskaya str. 9a, 620137 Yekaterinburg, Russian Federation, phone: +7 343 210 69 51, fax: +7 343 341 52 40, e-mail: iut@iskrauraltel.ru, www.iskrauraltel.ru Iskrabel, Harkovskaya str. 1/601, BY - 220073 Minsk, Belarus, phone: +375 17 213 03 36, fax: +375 17 251 74 59, e-mail: pihtin@iskrabel.by Iskracom, Naurizbay batyra 17, office 213, 050004 Almaty, Kazakhstan, phone: +7 327 2917 166, fax: +7 327 2917 166, e-mail: a.nikonov@mail.ru ITS Iskratel Skopje, Kej 13 Noemvri, Kula 4, 1000 Skopje, Macedonia, phone: +389 2 323 53 00, fax: +389 2 323 53 99, e-mail: info@its-sk.com.mk, www.its-sk.com.mk
Guest services enabled by Iskratel’s solution are well-suited to the needs of contemporary business and leisure guests. Iskratel SI3000 MHS - Multimedia Hospitality Solution is intended to create a home-like, as well as a business-like environment for hotel guests. Quality and diversity of offered hotel entertainment telecommunication and business services increase their consumption.
SI3000 MULTIME Improved personnel productivity Quality and effective operations by the personnel come as a result of an effective management. Benefiting from Iskratel SI3000 MHS services, the personnel operating expenses are reduced. At the same time personnel efficiency is maximized. The property-management tasks are optimized: wireless personal devices, well-adjusted voice and data services improve personnel operations like in house-keeping, managing guest requests and managing room statuses.
3
4
5
6
Additional telephony services:
- Voice mail - Wake-up call
- Conference call
User friendly appliccations
INTERNET ACCESS SERVICE SI3000 MHS reliably ensures hotel internet access by means of a proper network infrastructure on both the guest and personnel sides, via a personal computer or using a standard TV set via an interactive portal. Web browsing is provided for every demanding business or leisure hotel guest. Iskratel enables reliable and high-speed access for users, who wish to connect to the web via wireline or wireless broadband lines. All the access is controlled by a dedicated application server.
Highlights - Wired&wireless internet access - Access-network independent solution (Ethernet, DSL or Wi-Fi) - Advanced security - Integration with existing property-management system and multimedia systems - Automatic tarification
TELEPHONY SERVICES SI3000 Multimedia Hospitality Solution includes telephony services that are used both by guests and by hotel personnel during their operational duties.
Available call preferences: - The Do Not Disturb functionality allows the guest to avoid all calls to the room by stopping outside calls, apart from urgent calls.
- The selective acceptance/rejection of calls enables the pre-selection of acceptable and unacceptable calls. - By placing urgent and ordinary requests to the reception, the guest needs no introduction as he calls the reception. The front-desk terminal recognizes the hotel room and the name of the caller. - Using the Prepaid account functionality the guest puts a certain limit on the cost of calls.
SI3000 MDS - MEDIA DISTRIBUTION SOLUTION The SI3000 MDS is a digital multimedia advertising solution for hotels, tourist resorts and various public places. Advertising content is distributed by digital information displays that are controlled by a central server. Dynamic or static advertising messages are planned and scheduled by the hotel staff. These messages may be presented as an integral part of other available hotel multimedia contents such as hotel information portals or video distribution menus.
SI3000 MDS - Additional revenue source - Easy content administration - Integral part of multimedia hospitality solution
ROOM ENTERTAINMENT AND INTERACTIVE TV SERVICES
SI3000 MHS TYPICAL DEPLOYMENT SCENARIOS
Welcome Message & Multilanguage Menu A personalised greeting for guests and the guiding place for use of entertnainment, education and assistance services.
SI3000 MHS Deployment in an Existing Hotel Buliding
Hotel guest user portal
Widely used copper pair cable infrastructure is an appropriate way to provide rich multimedia services in an existing hotel building. The widened range of use – a result of infrastructure upgrade with the SI3000 MHS is especially useful in cases where the building owner needs to preserve the existing hotel environment. The solution does not require any cabling upgrades.
Useful information about hotel facilities, museums, theatres and restaurants with available advertising space.
IPTV Live TV channels Classic hotel hospitality is redesigned with a new way of delivering content. The guest chooses from a wide variety of TV channels delivered to every guest room.
Locating the SI3000 MHS equipment The SI3000 MHS multimedia equipment may be installed inside the hotel building or at the location of the solution operator using the distributed solution architecture. In case of a local server deployment (standard stand-alone solution) all services are delivered over the hotel LAN infrastructure.
Video on Demand
Hosted hospitality service delivery: SI3000 MHS in a Hotel Chain
1. Single Box Solution 2. Centralized - Centrex like solution
Iskratel SI3000 MHS solution is an appropriate hosting solution for Triple Play service delivery in dispersed locations. Usually, this type of solution is deployed for large number of guest rooms located in various hotels within a single hotel chain.
The second available option is the installation of multimedia server at the hotel chain central equipment room or hospitality solution operator premises. In this case, all services are delivered over WAN and hotel LAN infrastructure.
SI3000 MHS Deployment in a newly built hotel building A fiber optic-based infrastructure is the optimal choice for designing a multimedia service delivery infrastructure in a hotel building. In such a scenario, the multimedia server may be installed both – inside the hotel or at the service provider’s location.
For large scale deployments, the Iskratel SI3000 MSAP product family is used to provide:
Field Case: equipping a luxurious hotel in Moscow Iskratel SI3000 MHS, deployed at a high-class hotel in Moscow includes a complete communications infrastructure for the transfer of the entertainment and information content, and an integrated hotel information system. The solution provides telephony services, fast access to the internet and IPTV and multimedia services such as interactive TV, video on demand, a multilingual user portal and access to hotel information. The guests have the access to various Russian and international TV stations and popular video content within PayTV and VoD services.
- Backbone infrastructure (optical ring) - Access network for hotel rooms - xDSL over existing copper cabling infrastructure - Centralized voice services for hotel staff and hotel guests In large scale deployments several multimedia servers are installed at the central location (hotel or service provider’s CO). Servers are installed as different nodes (for streaming services, web services). The common server infrastructure is used for hosting multimedia services in several different hotels.
Services for anybody anytime.
VoD enables the guest to decide when to watch the movie. A clear and easy-to-use portal guides the guest through the viewing procedure.
TV Internet Access TV set is guest’s main web-access point. Surfing is done using a wireless keyboard.
View Bill Hotel’s TV portal shows the exact amount of guest’s expenses. A perfec tool for those whodemand the control over their spending.
Hotel Info Pages Useful information for hotel guests, announcements and alerts. The pages serve as an ideal advertising place.
3
4
5
6
Additional telephony services:
- Voice mail - Wake-up call
- Conference call
User friendly appliccations
INTERNET ACCESS SERVICE SI3000 MHS reliably ensures hotel internet access by means of a proper network infrastructure on both the guest and personnel sides, via a personal computer or using a standard TV set via an interactive portal. Web browsing is provided for every demanding business or leisure hotel guest. Iskratel enables reliable and high-speed access for users, who wish to connect to the web via wireline or wireless broadband lines. All the access is controlled by a dedicated application server.
Highlights - Wired&wireless internet access - Access-network independent solution (Ethernet, DSL or Wi-Fi) - Advanced security - Integration with existing property-management system and multimedia systems - Automatic tarification
TELEPHONY SERVICES SI3000 Multimedia Hospitality Solution includes telephony services that are used both by guests and by hotel personnel during their operational duties.
Available call preferences: - The Do Not Disturb functionality allows the guest to avoid all calls to the room by stopping outside calls, apart from urgent calls.
- The selective acceptance/rejection of calls enables the pre-selection of acceptable and unacceptable calls. - By placing urgent and ordinary requests to the reception, the guest needs no introduction as he calls the reception. The front-desk terminal recognizes the hotel room and the name of the caller. - Using the Prepaid account functionality the guest puts a certain limit on the cost of calls.
SI3000 MDS - MEDIA DISTRIBUTION SOLUTION The SI3000 MDS is a digital multimedia advertising solution for hotels, tourist resorts and various public places. Advertising content is distributed by digital information displays that are controlled by a central server. Dynamic or static advertising messages are planned and scheduled by the hotel staff. These messages may be presented as an integral part of other available hotel multimedia contents such as hotel information portals or video distribution menus.
SI3000 MDS - Additional revenue source - Easy content administration - Integral part of multimedia hospitality solution
ROOM ENTERTAINMENT AND INTERACTIVE TV SERVICES
SI3000 MHS TYPICAL DEPLOYMENT SCENARIOS
Welcome Message & Multilanguage Menu A personalised greeting for guests and the guiding place for use of entertnainment, education and assistance services.
SI3000 MHS Deployment in an Existing Hotel Buliding
Hotel guest user portal
Widely used copper pair cable infrastructure is an appropriate way to provide rich multimedia services in an existing hotel building. The widened range of use – a result of infrastructure upgrade with the SI3000 MHS is especially useful in cases where the building owner needs to preserve the existing hotel environment. The solution does not require any cabling upgrades.
Useful information about hotel facilities, museums, theatres and restaurants with available advertising space.
IPTV Live TV channels Classic hotel hospitality is redesigned with a new way of delivering content. The guest chooses from a wide variety of TV channels delivered to every guest room.
Locating the SI3000 MHS equipment The SI3000 MHS multimedia equipment may be installed inside the hotel building or at the location of the solution operator using the distributed solution architecture. In case of a local server deployment (standard stand-alone solution) all services are delivered over the hotel LAN infrastructure.
Video on Demand
Hosted hospitality service delivery: SI3000 MHS in a Hotel Chain
1. Single Box Solution 2. Centralized - Centrex like solution
Iskratel SI3000 MHS solution is an appropriate hosting solution for Triple Play service delivery in dispersed locations. Usually, this type of solution is deployed for large number of guest rooms located in various hotels within a single hotel chain.
The second available option is the installation of multimedia server at the hotel chain central equipment room or hospitality solution operator premises. In this case, all services are delivered over WAN and hotel LAN infrastructure.
SI3000 MHS Deployment in a newly built hotel building A fiber optic-based infrastructure is the optimal choice for designing a multimedia service delivery infrastructure in a hotel building. In such a scenario, the multimedia server may be installed both – inside the hotel or at the service provider’s location.
For large scale deployments, the Iskratel SI3000 MSAP product family is used to provide:
Field Case: equipping a luxurious hotel in Moscow Iskratel SI3000 MHS, deployed at a high-class hotel in Moscow includes a complete communications infrastructure for the transfer of the entertainment and information content, and an integrated hotel information system. The solution provides telephony services, fast access to the internet and IPTV and multimedia services such as interactive TV, video on demand, a multilingual user portal and access to hotel information. The guests have the access to various Russian and international TV stations and popular video content within PayTV and VoD services.
- Backbone infrastructure (optical ring) - Access network for hotel rooms - xDSL over existing copper cabling infrastructure - Centralized voice services for hotel staff and hotel guests In large scale deployments several multimedia servers are installed at the central location (hotel or service provider’s CO). Servers are installed as different nodes (for streaming services, web services). The common server infrastructure is used for hosting multimedia services in several different hotels.
Services for anybody anytime.
VoD enables the guest to decide when to watch the movie. A clear and easy-to-use portal guides the guest through the viewing procedure.
TV Internet Access TV set is guest’s main web-access point. Surfing is done using a wireless keyboard.
View Bill Hotel’s TV portal shows the exact amount of guest’s expenses. A perfec tool for those whodemand the control over their spending.
Hotel Info Pages Useful information for hotel guests, announcements and alerts. The pages serve as an ideal advertising place.
3
4
5
6
Additional telephony services:
- Voice mail - Wake-up call
- Conference call
User friendly appliccations
INTERNET ACCESS SERVICE SI3000 MHS reliably ensures hotel internet access by means of a proper network infrastructure on both the guest and personnel sides, via a personal computer or using a standard TV set via an interactive portal. Web browsing is provided for every demanding business or leisure hotel guest. Iskratel enables reliable and high-speed access for users, who wish to connect to the web via wireline or wireless broadband lines. All the access is controlled by a dedicated application server.
Highlights - Wired&wireless internet access - Access-network independent solution (Ethernet, DSL or Wi-Fi) - Advanced security - Integration with existing property-management system and multimedia systems - Automatic tarification
TELEPHONY SERVICES SI3000 Multimedia Hospitality Solution includes telephony services that are used both by guests and by hotel personnel during their operational duties.
Available call preferences: - The Do Not Disturb functionality allows the guest to avoid all calls to the room by stopping outside calls, apart from urgent calls.
- The selective acceptance/rejection of calls enables the pre-selection of acceptable and unacceptable calls. - By placing urgent and ordinary requests to the reception, the guest needs no introduction as he calls the reception. The front-desk terminal recognizes the hotel room and the name of the caller. - Using the Prepaid account functionality the guest puts a certain limit on the cost of calls.
SI3000 MDS - MEDIA DISTRIBUTION SOLUTION The SI3000 MDS is a digital multimedia advertising solution for hotels, tourist resorts and various public places. Advertising content is distributed by digital information displays that are controlled by a central server. Dynamic or static advertising messages are planned and scheduled by the hotel staff. These messages may be presented as an integral part of other available hotel multimedia contents such as hotel information portals or video distribution menus.
SI3000 MDS - Additional revenue source - Easy content administration - Integral part of multimedia hospitality solution
ROOM ENTERTAINMENT AND INTERACTIVE TV SERVICES
SI3000 MHS TYPICAL DEPLOYMENT SCENARIOS
Welcome Message & Multilanguage Menu A personalised greeting for guests and the guiding place for use of entertnainment, education and assistance services.
SI3000 MHS Deployment in an Existing Hotel Buliding
Hotel guest user portal
Widely used copper pair cable infrastructure is an appropriate way to provide rich multimedia services in an existing hotel building. The widened range of use – a result of infrastructure upgrade with the SI3000 MHS is especially useful in cases where the building owner needs to preserve the existing hotel environment. The solution does not require any cabling upgrades.
Useful information about hotel facilities, museums, theatres and restaurants with available advertising space.
IPTV Live TV channels Classic hotel hospitality is redesigned with a new way of delivering content. The guest chooses from a wide variety of TV channels delivered to every guest room.
Locating the SI3000 MHS equipment The SI3000 MHS multimedia equipment may be installed inside the hotel building or at the location of the solution operator using the distributed solution architecture. In case of a local server deployment (standard stand-alone solution) all services are delivered over the hotel LAN infrastructure.
Video on Demand
Hosted hospitality service delivery: SI3000 MHS in a Hotel Chain
1. Single Box Solution 2. Centralized - Centrex like solution
Iskratel SI3000 MHS solution is an appropriate hosting solution for Triple Play service delivery in dispersed locations. Usually, this type of solution is deployed for large number of guest rooms located in various hotels within a single hotel chain.
The second available option is the installation of multimedia server at the hotel chain central equipment room or hospitality solution operator premises. In this case, all services are delivered over WAN and hotel LAN infrastructure.
SI3000 MHS Deployment in a newly built hotel building A fiber optic-based infrastructure is the optimal choice for designing a multimedia service delivery infrastructure in a hotel building. In such a scenario, the multimedia server may be installed both – inside the hotel or at the service provider’s location.
For large scale deployments, the Iskratel SI3000 MSAP product family is used to provide:
Field Case: equipping a luxurious hotel in Moscow Iskratel SI3000 MHS, deployed at a high-class hotel in Moscow includes a complete communications infrastructure for the transfer of the entertainment and information content, and an integrated hotel information system. The solution provides telephony services, fast access to the internet and IPTV and multimedia services such as interactive TV, video on demand, a multilingual user portal and access to hotel information. The guests have the access to various Russian and international TV stations and popular video content within PayTV and VoD services.
- Backbone infrastructure (optical ring) - Access network for hotel rooms - xDSL over existing copper cabling infrastructure - Centralized voice services for hotel staff and hotel guests In large scale deployments several multimedia servers are installed at the central location (hotel or service provider’s CO). Servers are installed as different nodes (for streaming services, web services). The common server infrastructure is used for hosting multimedia services in several different hotels.
Services for anybody anytime.
VoD enables the guest to decide when to watch the movie. A clear and easy-to-use portal guides the guest through the viewing procedure.
TV Internet Access TV set is guest’s main web-access point. Surfing is done using a wireless keyboard.
View Bill Hotel’s TV portal shows the exact amount of guest’s expenses. A perfec tool for those whodemand the control over their spending.
Hotel Info Pages Useful information for hotel guests, announcements and alerts. The pages serve as an ideal advertising place.
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Additional telephony services:
- Voice mail - Wake-up call
- Conference call
User friendly appliccations
INTERNET ACCESS SERVICE SI3000 MHS reliably ensures hotel internet access by means of a proper network infrastructure on both the guest and personnel sides, via a personal computer or using a standard TV set via an interactive portal. Web browsing is provided for every demanding business or leisure hotel guest. Iskratel enables reliable and high-speed access for users, who wish to connect to the web via wireline or wireless broadband lines. All the access is controlled by a dedicated application server.
Highlights - Wired&wireless internet access - Access-network independent solution (Ethernet, DSL or Wi-Fi) - Advanced security - Integration with existing property-management system and multimedia systems - Automatic tarification
TELEPHONY SERVICES SI3000 Multimedia Hospitality Solution includes telephony services that are used both by guests and by hotel personnel during their operational duties.
Available call preferences: - The Do Not Disturb functionality allows the guest to avoid all calls to the room by stopping outside calls, apart from urgent calls.
- The selective acceptance/rejection of calls enables the pre-selection of acceptable and unacceptable calls. - By placing urgent and ordinary requests to the reception, the guest needs no introduction as he calls the reception. The front-desk terminal recognizes the hotel room and the name of the caller. - Using the Prepaid account functionality the guest puts a certain limit on the cost of calls.
SI3000 MDS - MEDIA DISTRIBUTION SOLUTION The SI3000 MDS is a digital multimedia advertising solution for hotels, tourist resorts and various public places. Advertising content is distributed by digital information displays that are controlled by a central server. Dynamic or static advertising messages are planned and scheduled by the hotel staff. These messages may be presented as an integral part of other available hotel multimedia contents such as hotel information portals or video distribution menus.
SI3000 MDS - Additional revenue source - Easy content administration - Integral part of multimedia hospitality solution
ROOM ENTERTAINMENT AND INTERACTIVE TV SERVICES
SI3000 MHS TYPICAL DEPLOYMENT SCENARIOS
Welcome Message & Multilanguage Menu A personalised greeting for guests and the guiding place for use of entertnainment, education and assistance services.
SI3000 MHS Deployment in an Existing Hotel Buliding
Hotel guest user portal
Widely used copper pair cable infrastructure is an appropriate way to provide rich multimedia services in an existing hotel building. The widened range of use – a result of infrastructure upgrade with the SI3000 MHS is especially useful in cases where the building owner needs to preserve the existing hotel environment. The solution does not require any cabling upgrades.
Useful information about hotel facilities, museums, theatres and restaurants with available advertising space.
IPTV Live TV channels Classic hotel hospitality is redesigned with a new way of delivering content. The guest chooses from a wide variety of TV channels delivered to every guest room.
Locating the SI3000 MHS equipment The SI3000 MHS multimedia equipment may be installed inside the hotel building or at the location of the solution operator using the distributed solution architecture. In case of a local server deployment (standard stand-alone solution) all services are delivered over the hotel LAN infrastructure.
Video on Demand
Hosted hospitality service delivery: SI3000 MHS in a Hotel Chain
1. Single Box Solution 2. Centralized - Centrex like solution
Iskratel SI3000 MHS solution is an appropriate hosting solution for Triple Play service delivery in dispersed locations. Usually, this type of solution is deployed for large number of guest rooms located in various hotels within a single hotel chain.
The second available option is the installation of multimedia server at the hotel chain central equipment room or hospitality solution operator premises. In this case, all services are delivered over WAN and hotel LAN infrastructure.
SI3000 MHS Deployment in a newly built hotel building A fiber optic-based infrastructure is the optimal choice for designing a multimedia service delivery infrastructure in a hotel building. In such a scenario, the multimedia server may be installed both – inside the hotel or at the service provider’s location.
For large scale deployments, the Iskratel SI3000 MSAP product family is used to provide:
Field Case: equipping a luxurious hotel in Moscow Iskratel SI3000 MHS, deployed at a high-class hotel in Moscow includes a complete communications infrastructure for the transfer of the entertainment and information content, and an integrated hotel information system. The solution provides telephony services, fast access to the internet and IPTV and multimedia services such as interactive TV, video on demand, a multilingual user portal and access to hotel information. The guests have the access to various Russian and international TV stations and popular video content within PayTV and VoD services.
- Backbone infrastructure (optical ring) - Access network for hotel rooms - xDSL over existing copper cabling infrastructure - Centralized voice services for hotel staff and hotel guests In large scale deployments several multimedia servers are installed at the central location (hotel or service provider’s CO). Servers are installed as different nodes (for streaming services, web services). The common server infrastructure is used for hosting multimedia services in several different hotels.
Services for anybody anytime.
VoD enables the guest to decide when to watch the movie. A clear and easy-to-use portal guides the guest through the viewing procedure.
TV Internet Access TV set is guest’s main web-access point. Surfing is done using a wireless keyboard.
View Bill Hotel’s TV portal shows the exact amount of guest’s expenses. A perfec tool for those whodemand the control over their spending.
Hotel Info Pages Useful information for hotel guests, announcements and alerts. The pages serve as an ideal advertising place.
© Designed by Creatoor
Guests are just arriving at the hotel lobby. A member of the hotel’s reception personnel A nice couple enters their room, room no. 21 to be exact. Although exhausted is checking them in, making a note of their special requests (room temperature, food from a long trip, they notice their room is cooled to a pleasant temperature, preferences, etc.) and unlocking their in-room telephones. the cutains are drawn and quiet music gives them the comfortable feeling of a home-like environment.
Eager to let their friends know they have arrived safely, they After that they let the reception know they send an e-mail via the TV set, enclosing a link to the hotel will take a nap, and so all their calls should golf-course photos they noticed on the hotel information be transferred to their voice mail. portal.
Luckily, she carries a laptop with her, even though this is not a business trip.
After her nap she notices a tiny message-waiting indicator on the room telephone.
She notices a welcome message on their TV set, greeting them and wishing them a pleasant stay at the hotel.
LTIMEDIA HOSPITALITY SOLUTION SERVICE SUITS:
Iskratel Hospitality Solution is all about ensuring the right telecommunications infrastructure for the provision of telecommunications, entertainment and building-automation hospitality services.
The right infrastructure for advanced hospitality services
The SI3000 Multimedia Hospitality Solution is a diverse, multi-vendor compatible infrastructural concept. Because of assured comfort and efficient service provision, the solution enables a fast return on investment which is crucial for every hotel manager.
Her office is letting her know that she accidentally left an old version of some documentation at the office and she urgently needs to send them an updated one.
Instantly, although her husband is not pleased, she turns the In the meantime, her husband checks the He finds a nice restaurant in the old part of town over the hotel room into an office. In a few minutes she connects to latest basketball results on the TV sports hotel TV portal using a wireless keyboard and remote control. They leave for dinner as soon as she finishes her work. her corporate network through the hotel’s WLAN and sends channel. the updated documentation by e-mail.
SI3000 OSAP
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There are no problems but challenges
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OUR EXPERIENCE YOUR SUCCESS
Iskratel is a well recognized leader in providing complete telecommunication solutions for carriers and private networks. The SI3000 MHS brings Iskratel’s rich networking experience into the hospitality environment. The solution provides the richest possible entertainment and communication possibilities, improved guest satisfaction and increased profitability.
ENHANCING GUEST EXPERIENCE AND HOTEL PROFITABILITY SI3000 MHS - MULTIMEDIA HOSPITALITY SOLUTION A member of the SI3000 OSAP product family A Move to IMS
Iskratel SI3000 MHS - Multimedia Hospitality Solution is a complete telecommunication solution for hotels, small residential areas, health-care centers, business centers, cruise ships and similar environments. It offers a bundle of voice, data, multimedia and advertising services. At Iskratel, specific networking needs of the hospitality industry are well understood; the company is continuing to focus on converged guest communications.
ENTERTAINMENT
COMMUNICATIONS
OTHER SERVICES
Iskratel’s solution results in:
- WELCOME MESSAGE
- VOICE MAIL
- MANAGING GUEST REQUESTS
- DIGITAL LIVE IPTV CHANNELS
- WIRELESS INTERNET
- CHECK-IN
Increased profitability, guest retention and perception
- PAY TV
- MESSAGING
- ROOM TELEPHONE LOCK/UNLOCK
- VIDEO ON DEMAND
- WAKE-UP CALL
- ROOM STATUS
- GAMES ON DEMAND
- CALL TRANSFER
- ROOM TEMPERATURE
- TV INTERNET ACCESS
- CALL WAITING
- MINI-BAR STATUS
- HOTEL INFORMATION PORTAL
- TV EMAIL
- VIEW BILL
- xDSL
ISKRATEL, d.o.o., Kranj Ljubljanska c. 24a, SI 4000 Kranj, Slovenia Phone: +386 (0)4 207 2000, Fax: +386 (0)4 207 2712 e-mail: info@iskratel.si
www.iskratel.com
Iskratel Electronics, Ljubljanska cesta 24a, SI 4000 Kranj, Slovenia, phone: +386 (0)4 207 34 96, fax: +386 (0)4 207 29 91, e-mail: info-ite@iskratel.si, www.iskratel-electronics.si Iskrateling, Ljubljanska cesta 24a, SI 4000 Kranj, Slovenia, phone: +386 (0)4 207 62 76, fax: +386 (0)4 207 62 77, e-mail: info@iskrateling.si, www.iskrateling.com Monis, Oktyabrskoy revolucii str. 99, UA – 61157 Harkov, Ukraine, phone: +380 577 15 80 00, fax: +380 577 15 80 16, e-mail: monis@monis.com.ua, www.monis.com.ua Iskrauraltel, Komvuzovskaya str. 9a, 620137 Yekaterinburg, Russian Federation, phone: +7 343 210 69 51, fax: +7 343 341 52 40, e-mail: iut@iskrauraltel.ru, www.iskrauraltel.ru Iskrabel, Harkovskaya str. 1/601, BY - 220073 Minsk, Belarus, phone: +375 17 213 03 36, fax: +375 17 251 74 59, e-mail: pihtin@iskrabel.by Iskracom, Naurizbay batyra 17, office 213, 050004 Almaty, Kazakhstan, phone: +7 327 2917 166, fax: +7 327 2917 166, e-mail: a.nikonov@mail.ru ITS Iskratel Skopje, Kej 13 Noemvri, Kula 4, 1000 Skopje, Macedonia, phone: +389 2 323 53 00, fax: +389 2 323 53 99, e-mail: info@its-sk.com.mk, www.its-sk.com.mk
Guest services enabled by Iskratel’s solution are well-suited to the needs of contemporary business and leisure guests. Iskratel SI3000 MHS - Multimedia Hospitality Solution is intended to create a home-like, as well as a business-like environment for hotel guests. Quality and diversity of offered hotel entertainment telecommunication and business services increase their consumption.
SI3000 MULTIME Improved personnel productivity Quality and effective operations by the personnel come as a result of an effective management. Benefiting from Iskratel SI3000 MHS services, the personnel operating expenses are reduced. At the same time personnel efficiency is maximized. The property-management tasks are optimized: wireless personal devices, well-adjusted voice and data services improve personnel operations like in house-keeping, managing guest requests and managing room statuses.