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In addition to being appointed to the inaugural Sport Integrity Australia Advisory Council, Margot Foster has been elected Chairman of the Sports Environment Alliance. World Gym Australia has announced the promotion of Amanda Fraser to Chief Operating Officer of World Gym Australia and Proarc International, World Gym’s master franchise in Australia. Giulio Gasperini has been promoted to the role of National Sales and Marketing Manager - Home Wellness at Technogym. Todd Greenberg, the former Chief Executive of the NRL, has been named as the new Chief Executive for the Australian Cricketers’ Association. The Darwin Entertainment Centre has welcomed Mike Harris as its new General Manager. Kakadu Tourism has appointed highly experienced hotel and tourism professional, Samantha Hartley, to the role of Sales and Marketing Manager. Consultancy firm Fitness Business Sales has expanded with the appointment of Paul Harvey to its staff team. YMCA Victoria has named Shayne Holt as the new Manager at the Oak Park Sports and Aquatic Centre. ASM Global has announced the appointment of experienced venue professional James Irvine as General Manager - Commercial for Hong Kong’s Kai Tak Sports Park development. Tom Kimball is the new General Manager of the Queensland Country Bank Stadium in Townsville. The Aquatic & Recreation Institute (ARI NSW) have named Adam Lloyd, Director of International Quadratics Australia, as a Fellow of the Institute for his dedication to the industry. Elizabeth Ann Macgregor, Director of Sydney’s Museum of Contemporary Art for more than two decades, is to step down from the role in October. SANZAAR have announced the promotion of its current Chief Operating Officer, Brendan Morris, to its new Chief Executive, replacing the former postholder Andy Marinos who has moved to become Chief Executive at Rugby Australia. The Adelaide Football Club has announced the appointment of former Hawthorn Football Club Chief Operating Officer, Tim Silvers as its new Chief Executive. Visit Sunshine Coast has welcomed Matt Stoeckel to the role of Chief Executive. The Otium Planning Group’s new arrangements in Western Australia (see page 64) has seen it appoint Wayne Stuart as Senior Consultant. Kimon Taliadoros has relinquished his role as Chairman of Football Victoria to become the body’s Chief Executive. Also at Football Victoria, Anthony Grima has moved into the newlycreated position of Head of Futsal, in addition to his existing role of Head of Commercial. Mel Tempest, Chief Executive and the founder at Ignite Fitness Business Events and founder of The Gym Owners Fitness Business Podcast has been named 2020 influencer of the year by the US-based Fitness Business Association. The NRL’s Canterbury-Bankstown Bulldogs have appointed Aaron Warburton to the position of Chief Executive, replacing Andrew Hill, who left the club in January. Amanda Watson is the new Centre Manager at Mill Park Leisure Centre. A partnership between Quayclean Australia and Weatherill Leadership will see venue manager Simon Weatherill head the new Quay Academy, with a focus on leadership and culture.

ProSlide launches new website showcasing 35 years of innovations

ProSlide Technology Inc has launched a new website designed with improved navigation and functionality allowing customers to see the full product portfolio ProSlide can offer.

The new website showcases 35 years of innovation, advanced technologies, best-in-class international projects, and high-performance water rides.

ProSlide Chief Operating Officer, Ray Smegal advises “we can’t wait to reconnect with our valued clients and partners in 2021. The new ProSlide website is a showcase of our newest water ride technology and the global projects that are transforming water parks. It’s a celebration of our industry and a roadmap to expanding and developing the next, great water parks around the world.”

Created with the user experience in mind, the new ProSlide website aims to provide a valuable resource for existing water parks looking to expand and get support, as well as for owners and developers looking to build their new water park. For more information go to www.proslide.com

New Sunshine Coast bouldering gym welcomes all levels of climbers

The recently opened The Flow bouldering gym at Forest Glen on the Sunshine Coast is already welcoming a range of users - from adventurous climbers to first timers.

Equipped by Brisbane-based climbing facility supplier ICP, the gym presents over 50 problems to suit all abilities, along with yoga, fitness and assessment classes.

Commenting on the project across its 1,000 metre² space, Silvia Febres, ICP’s Head of Design, explained “it was a real pleasure having a larger space to develop the project. It allowed us to use ICP’s high-quality walls and boulder matting to their full potential by building grand, flowing angles. It also gives more room for socialising, chilling out, and a yoga area.

“The daylight streaming in through skylights in the roof was also a big plus. It helps to make it feel lighter and brighter inside, giving the indoor environment a natural connection with the outdoors while really showing off the space.” Contact 0455 559 592, E: info@climbicp.com.au, www.climbicp.com.au

The P.A. People provides upgraded stage management system for Sydney’s City Recital Hall

Audio-visual experts The P.A. People have provided an update of their work in upgrading the stage management system at Sydney’s City Recital Hall.

For 20 years, the venue has been a beacon to music lovers, nestled in the laneway precinct in Sydney’s CBD, hosting a rich program of concerts and events, covering a broad range of genres from the contemporary to the classical.

As the venue enters its third decade of operation, time and heavy usage meant that the original stage management system, the essential control centre of every performance, was past its serviceable life and needed to be replaced.

After winning a public tender, The P.A. People installed a new system based around Crestron control, an ETC CueSystem, QSC Q-SYS audio processing, and Clear-Com FreeSpeak ll comms. Contact: 02 8755 8700, E: info@papeople.com.au, www.papeople.com.au

Aerial view of PerfectSwell® Shizunami under fi nal construction. Credit: Surf Stadium Japan.

American Wave Machines reveal near completion of Surf Stadium Japan facility

American Wave Machines, Inc. has announced that construction of its PerfectSwell artificial wave pool is approaching completion at Surf Stadium Japan.

Located in the beach and surf town of Shizunami, 250 kilometres south west of the nation’s capital of Tokyo, American Wave Machines (AWM) has advised that the PerfectSwell pool “has been constructed in record time” despite the disruptive business conditions that have affected world travel and challenges to productivity. In cooperation, Surf Stadium Japan (SSJ), the licensee, and AWM overcame supply chain and logistics challenges to deliver the thousands of components required with civil works completed in 389 days. Contact + 1 858 755 1497, E: info@AmericanWaveMachines.com, www.americanwavemachines.com

Metra Australia shares details of Gunyama Park Aquatic and Recreation Centre locker installation

Leading locker supplier Metra Australia has shared details of its installation of 280 lockers at the City of Sydney’s newly opened Gunyama Park Aquatic and Recreation Centre (GPARC).

Highly experienced in delivering locker technology and solutions, the lockers and pigeonholes within the facility are High-Pressure Laminate (HPL), providing robust security and damage resistance.

A Metra Australia spokesperson advised “HPL is durable, moisture, bacteria and corrosion resistant. Inside the lockers there are full length aluminium hinges, offering structural stability in a range of vertical and horizontal applications.”

GPARC includes areas within the facility that are accessible only to their members, for which the City of Sydney sought a locking solution that gave members access to lockers via the use of their 360 membership card. Metra Dot Technology provided the solution for this.

Casual visitors are able to purchase a locker directly at a locker bank via the Metra Kiosk. The kiosks have a payWave cashless payment terminal installed and are linked to the Metra ELS Technology. Via the use of a pin code, casual visitors are able to self assign themselves a locker for a set amount of time.

Having the ‘self-serve’ kiosks installed within the locker banks removes the inconvenience for customers having to return to the front desk to purchase a ticket or wristband and in return freeing up staff for other duties.

All the casual transactions and membership access is controlled by a seamless integration with the facility’s management software. Contact 1300 638 722, E: sales@metraaus.com.au, www.metraaus.com

MSL Solutions releases new software to help venues navigate constantly changing trading conditions

SaaS technology provider MSL Solutions Limited has released SwiftPOS Version 10 to help venues adapt to the new COVID-19 normal and beyond.

After a transformative year in 2020, the release of SwiftPOS Version 10 is focused on providing solutions to help the hospitality sector successfully navigate constantly changing trading conditions imposed during the COVID-19 pandemic.

Version 10 builds upon the foundations successfully set in Version 9, enhancing functionality and usability for front-end users and developing secure connections for venues and back of house management. The rapid changes in consumer behaviour as a result of the pandemic became a key focus for Version 10. New ordering capabilities means a simplified and streamlined process for mobile and contactless ordering and payment solutions, creating a succinct point-of-sale channel for delivery, take-away and in-house order at table solutions. Contact 1800 679 701, E: marketing@mpowermsl.com, www.mpowermsl.com

Hyclor Commercial launches Advanced Open Cell Filter Media

Following on from their launch month in December, Hyclor Commercial have announced the arrival of a new product from the leaders of aquaculture innovation and developers of open cell filtration media in the UK.

Evolution Aqua have appointed Hyclor as the exclusive Australia/New Zealand distributor of the latest additions to their ‘K’ range of filter medias.

Engineered and manufactured in the UK, ‘K+’ open cell media is designed for faster filter maturation, which is made possible by the advanced manufacturing technologies developed by Evolution Aqua.

During the extrusion process, a proprietary blend of minerals are added, along with magnesium, calcium, enzymes and salt to the raw material that is used to manufacture K+Media. The result being that K+Media will mature much faster than many other, less advanced, types of media on the market today.

The expansive surface area and improved design also means that, as a mechanical filter, K+Media also benefits from the class leading protected surface area to become a filter media with tremendous potential.

K+Media is available in both floating and sinking versions and the sinking version has already been awarded climate care certification, independently attesting to its ability to save on water and energy costs. Contact 1800 625 123, E: help@hyclor.com.au, hyclor.com.au

TSG launches PerfectMind business management platform

Global software and payments provider Transaction Services Group (TSG) has launched PerfectMind, a cloudbased, all-in-one business management platforms for aquatic, recreation and sport facilities.

Introducing the platform, TSG say that PerfectMind can help providers save up to 20% of time spent on administration and processing payments and member fees, facilitate online bookings, manage facilities efficiently, and deliver an improved experience to customers.

Private equity firm Advent International, the owner of TSG, has announced TSG’s merger with another of its companies, Clearent, the US-based payment solutions provider.

The combined entity is to be relaunched as Xplor Technologies

The combined business will work together to continue serving over 82,000 businesses that processed over $27 billion in payments, operating across 158 countries in 2020. Contact 1800 098 338, E: ausales@perfectmind.com, www.perfectmind.com

New PerfectGym Self-Service Kiosk enhances fast booking function with mobile interface

Leading aquatic, fitness and recreation software provider PerfectGym has released an enhanced Self-Service Kiosk.

With self-service kiosks popular in aquatic, fitness and recreation facilities and their benefits having been seen, experienced and proven over many years, to date, they have offered little outside of the basic functionality of booking and printing a ticket for activities such as gym and group fitness classes.

With the industry driving further towards customers administering their own membership, and the demand for efficiencies relating to member signup, PerfectGym saw the opportunity to further utilise the application of their branded ClientPortal and online sign-up with is purpose built SelfService Kiosk.

Maintaining fast booking and printing functionality of current industry kiosks, PerfectGym’s Self-Service Kiosk builds upon this concept by also allowing members to print receipts for previously booked classes via mobile app or mobile responsive member portal, giving facilities accurate date on booked vs attended statistics.

Select kiosk models deliver payment functionality via integrated credit card/payment terminals, that enable members to book and pay for casual classes, outstanding arrears, renewal of contracts, or simply complete a brand-new end to end sign up, complete with PARQ (physical activity readiness questionnaire), contract signing, member photo and seamless capturing of payment details.

All kiosk models enable members to process suspensions, update details and manage child swim lessons if required via a multi-lingual interface; addressing the needs of the various demographics utilising recreation, fitness and aquatic facilities.

Advising of a surge in uptake of Self Service Kiosks, PerfectGym Country Manager, Matt Inglis stated “we have had a steady uptake over the past five years for our clients to extend the self-service functionality from member portal and app to a ‘bricks and mortar’ in facility offering; but post COVID, where operators are requiring a greater need to emphasise the customer self-service experience, and faced with the likelihood of a reduced staff head count, self-service kiosks are a naturally appealing option.” Contact 1300 088 922, E: info@perfectgym.com.au, www.perfectgym.com.au

Yellowbox installs smart locker system at BlueFit-managed Mosman Swim Centre

Mosman Swim Centre has completed the installation of new Yellowbox self-serve smart lockers, as part of a $2 million refurbishment of its new pool, change room and facilities.

The Yellowbox smart locker technology will allow the centre’s 160,000 annual visitors to store their valuables away safely while enjoying their aquatic activity.

Users can use a locker by simply scanning the QR code, directing them to the Yellowbox app on the App Store or Google Play Store. Through the app, users can open up their locker and set up a four digit code, allowing them to store their phone.

Since launching in 2019, Yellowbox has installed its Australian smart locker technology across a range of aquatic centres, beaches and offices in Sydney. Contact 0426 292 533, E: adrian@yellowbox.app, www.yellowbox.app

Dave Lanfear Consulting partnership brings Otium Planning Group to Western Australia

Building on a successful strategic partnership established in 2017, Dave Lanfear Consulting and Otium Planning Group have formally joined forces with Otium to welcome Dave Lanfear as a Director in the new financial year. Perth-based Lanfear will transition to his new role over the next three months while continuing to provide expert advice to his many clients in Western Australia. Contact Dave Lanfear on 0477 708 891, E: d.lanfear@otiumplanning.com.au

UK’s Serco Group completes acquisition of Australia’s Facilities First

UK-based service company Serco Group has completed the acquisition of cleaning, maintenance and facility management company Facilities First.

Agreed before Christmas and now approved by the Australian Foreign Investment Review Board last month, the deal sees Serco’s Australian subsidiary, Serco Group Pty Limited take over Facilities First Australia Holdings Pty Limited for a reported sum of $76.5 million.

Facilities First’s revenue for the year ended June 2020 was $282 million with an underlying trading profit of around $11 million. Contact 1800 857 737, www.facilitiesfirst.com

Cisco and WaitTime announce partnership to deliver crowd intelligence solution

Cisco, the global IT, networking, and cybersecurity solution business and crowd intelligence company WaitTime have announced a global partnership designed to support the reopening of large-scale entertainment, event and sports venues following the global pandemic.

The partnership will integrate WaitTime’s technology, operated by entertainment venues around the world for crowd intelligence and crowd management, with Cisco’s solutions to provide venues with real-time information about crowd capacity, movement and social distancing that are necessary for venues to operate as they reopen.

While many venues were previously leveraging WaitTime and Cisco to create better fan experiences, the pandemic has forced major sports organisations, large public venues and many other industries to rethink their crowd management strategies in light of new rules and regulations surrounding social distancing, as well as in the interest of the health and safety of their guests.

In partnership with Cisco, WaitTime has already deployed at the Sydney Cricket Ground, T-Mobile Arena in Las Vegas, Nevada and Levi’s Stadium in the San Francisco Bay area (both in the USA). For more information go to thewaittimes.com or www.cisco.com

S.R.Smith announces acquisition of assets of Stark Bulkheads

Leading swimming pool equipment supplier S.R.Smith has announced the acquisition of Composite Aquatic Innovations (Stark Bulkheads).

Following the acquisition of the Washington, USA business, S.R.Smith Chief Executive, Rich Laitta advised that Stark will operate as a standalone product business within S.R.Smith’s commercial construction products business.

Laitta stated “our 2015 Australian acquisition of All Fiberglass Products was our first entry into construction products for commercial swimming pools. The acquisition of Stark Bulkheads is a perfect fit, adding to our global portfolio.

“Stark’s category leading position in bulkheads, global installation footprint and approach to commercial construction fits well with our strategy and is a welcome complement to our SwimWall Systems.”

Ron Privrasky, President, Chief Executive and owner of Stark Bulkheads added “S.R.Smith’s longevity in the market combined with their expertise in pool deck equipment and commitment to commercial construction products makes for a perfect fit for the long term.”

The USA-based, Composite Aquatic Innovations DBA Stark Bulkheads has been the leading supplier of custom designed composite bulkheads for over 50 years and has been led by Privrasky since 2001. Contact 07 3812 2283, E: info-au@srsmith.com, www.srsmith.com/au

Vivaticket announces major enhancements to kiosk facility

Vivaticket has revealed the latest enhancement to its leading ticketing and CRM solution - this time to the Kiosk facility - with enhancements to allow clients to provide their patrons with an easy, visually appealing, and reliable way to purchase tickets online.

Vivaticket’s ticketing solution can customise the kiosk functionality to enhance the customer experience at their venue with the new functionality allowing patrons to access more information about the events and performances.

Most importantly the kiosk enables the easy purchasing of tickets and upsell items, as well as the streamlined process to collect their tickets.

The new enhancements provide clients with a touch screen optimised version of their ticketing solution, specifically designed for kiosks and, with a clear lay out, makes it easy for patrons to select shows, dates, prices, and successfully purchase tickets. For more information, contact John Godwin on 0411 470 205 or john.godwin@vivaticket.com

Technogym secures agreement to supply equipment for 138 clubs and 70 new openings in Saudi Arabia

Technogym has announced they have signed an exclusive agreement with Fitness Time - the largest fitness club chain in Saudi Arabia and the United Arab Emirates (UAE)- for US$50 million over five years, to supply its state-of-the-art equipment and digital solutions.

Fitness Time has more than 2600 employees and 138 active clubs and a pipeline of at least 70 new openings in the next five years.

Fitness Time facilities will feature Technogym’s products and digital solutions, such as Artis Line - Technogym’s unique connected smart equipment range dedicated to cardio and strength training that joins ease-of-use and comfort with the highest level of performance and user engagement - and Excite Line Treadmills, Varios and Bikes. To offer their members the possibility to “train like an athlete”, Fitness Time have chosen Skill Line created thanks to Technogym’s experience as official supplier to the Olympics and to the best athletes in the world. Contact 1800 615 440, E: info.au@technogym.com, www.technogym.com

New Jonas Leisure Change Campaign looks to ease facilities’ Envibe transition

Leading industry facility management software provider, Jonas Leisure, has launched a Change Campaign to help aquatic, fitness, health recreation and sport businesses make the switch to its premium Envibe solution.

With Envibe fast becoming the go-to solution for councils and businesses operating facilities in Australia and New Zealand, the new campaign introduces limited-time competitive pricing for new users and a fresh approach to training and onboarding to make it simple for people to future-proof their leisure management solution.

Dushayant Dhar, Jonas Leisure Head of Sales and Customer Success, explains “the environment we all operate in has changed. The requirements have changed. How we do our work has changed. So, Jonas Leisure is changing with it.”

Locally created with the Australian and New Zealand gym and leisure market in mind, the Envibe system boasts an attractive layout, intuitive functionality and is workflow driven, making it easy for new users to dive straight in.

Customers have access to local 24/7 support from Jonas Leisure. The company also offers a comprehensive onboarding process for new clients to make sure they have a thorough understanding of the system before it goes live. This includes an ongoing access to state of the art e-learning platform for ‘super user’ staff involved in configuring the system as well as and ‘end user’ staff who will use it on a daily basis to manage bookings, memberships and other details. Contact 02 9906 7522, E: sales@envibe.com.au, www.envibe.com.au

Advertisers Index

Advertiser Page No.

AALARA Roadshow 51

Afl ex Infl atables 15

APT Asia-Pacifi c 45

AUSTSWIM 55

City of Palmerston 9

Felton Industries 41

Fluidra 53

Fitness Technology Summit 25

FountainLine 67

Golf Course Solutions 13

HF Industries 21

Hy-Clor 5

Jonas Leisure 34 & 35

Leisure Concepts 7

MyMember Sales 23

Myrtha Pools 47

OneMusic Australia 57

ParkEquip 53

Perfect Gym 2 & 3

ProSlide Technology 49

Quayclean 11

SLE Worldwide 27

Technogym 19

TicketSearch 37

Tim Batt Water Solutions 68

Viva Leisure 17

VivaTicket 31

VMA Congress 29

A digital sports floor made of glass – in which the lines are not permanently marked on the floor, but are incorporated underneath the glass surface as LED lines - has been developed by the German company ASB GlassFloor. At the touch of a button, a wide variety of sports game lines can be individually displayed, or many small training fields. Gone are the days of great line confusion. Many cities yearn for a modern multifunctional arena, yet their implementation is quite the challenge. A suitable floor must be available for every type of sport. And when staging concerts or other events, another floor is required. The different portable floors are expensive, and set-up and conversion times laborious and long.

More and more municipalities and private investors are relying on the floor by the Bavarian company when building a sports hall. Sustainability, digitalisation, new training and marketing possibilities as well as enormous flexibility in the creation of the entire surface gives venue operators many reasons to decide for the ASB MultiSports, which, due to its joint-friendly properties, offers even more added value for the athletes.

The glass floor is also available in a full-LED version, where the entire surface is underlaid with LEDs that transform the playing field into a giant screen. For the first time, sport, entertainment and advertising are intertwined in the focus of the spectators. In the battle for Olympic relevance, which is vital for survival, this model opens up a unique opportunity for many sports to position themselves for the future. ASB MultiSports are distributed in Australia by Aura Sport. Contact 07 3817 4777, E: sales@aurasport.com.au

Tickets.com helps Australian Baseball League achieve a successful 2020/21 season

Technology solutions provider, Tickets.com, has helped the Australian Baseball League (ABL) with the modified conditions experienced throughout its 2020/21 season, ensuring there was a solution for all of the challenges this unpredictable season presented. With sudden changes in border closures due to COVID restrictions, cancelled games, and changes in opponents, Tickets.com and ABL were ‘covering all bases’ throughout the season.

The ABL began doing business with Tickets.com during the World Baseball Classic Qualifier in 2016, and the pair signed a league deal shortly thereafter. In 2020, the ABL renewed a five-year deal with Tickets.com. The ABL utilises Tickets.com’s ProVenue® suite of products and services offerings, including the administrative support in creating events on behalf of the participating teams, provided by Tickets. com staff.

Australian Baseball League General Manager Commercial and Marketing, Shane Tonkin notes “unlike other ticketing platforms, Tickets.com is willing to step up to the plate and offer more kinds of customer service experiences to meet the unique needs of each client.” Contact 1300 785 851, E: apacsales@tickets.com, provenue.tickets.com

Priava release new ‘Scheduled reports’ feature for venues

Priava has announced the release of their new feature – ‘Scheduled Reports – allowing venues to schedule core and custom reports to be shared via email or Files Transfer Protocol (FTP) as often as required.

Priava acknowledge that creating reports can be a time-consuming process and that venue professionals rely on accurate and upto-date information about events, bookings and business performance.

As such, their decision to develop and release ‘Scheduled Reports’ was to provide a tool to automate the reporting process for venues.

While previously users could only run reports on an ad-hoc basis, now Priava can generate and share the reports you need daily, weekly, or even monthly. From Event Sheets to Financial Revenue Summaries and everything in between, you can schedule core and custom reports to be shared via email or Files Transfer Protocol (FTP) as often as required. Contact 02 8383 4333 (in Australia) or 03 667 0950 (in New Zealand), E: sales.au@priava.com, www.priava.com