18 minute read
Products
ROLLER announces acquisition of point-of-sale experts Active8 Software
Aiming to help attractions and venues enhance experience, ROLLER has announced its acquisition of Texas, USA-based Active8 Software.
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ROLLER’s acquisition of Active8 bolsters their global presence and underscores their commitment to helping its customers grow by enabling venues to more efficiently run their operations, increase attendance and spend per head, and deliver memorable guest experiences. Explaining that the combined company, operating under the ROLLER name, provides all the tools venues in the attractions and entertainment industry need to deliver unparalleled guest experiences worldwide, ROLLER Chief Executive, Luke Finn advised “we are absolutely thrilled to be welcoming … the Active8 team into the ROLLER family. They share the same passion for enhancing the guest experience and helping customers to grow their businesses with technology.”
Launched in 2016, Active8 Software is a purpose-built pointof-sale software solution designed to accommodate the unique processes of trampoline parks, climbing gyms, ninja warrior gyms and family entertainment venues. Contact 03 8103 5026, E: sales@rollerdigital.com, www.roller.software
Endless Surf concepts in Munich (above right) and on the Gold Coast (above left). Myrtha technology in cross section (below)
Endless Surf partnership with Myrtha Pools looks to solve wave pool construction and maintenance pain points
Aiming to alleviate many of the common challenges that surf park developers face when constructing and operating their surf lagoon, a new pool building partnership between Endless Surf and Myrtha Pools has been announced.
The partnership will see state-of-the-art Myrtha Pools stainless steel pool technology available exclusively for Endless Surf projects.
Myrtha’s entry into the surf pool space is a natural progression, according to Endless Surf President, Paul Chutter who explains “as many of our Endless Surf projects are starting to enter construction phases, we are thrilled about our new partnership with Myrtha Pools and all the benefits it brings to our clients and their developments.”
Chutter cites issues with surf lagoon construction becoming more common, with many problems arising well into the operating phase, causing lengthy downtime and pool closures. Contact Yvette Audet, Myrtha Business Development Manager for Australia and New Zealand on 0410 411 975, E: yvette.audet@myrthapools.com Visit the Endless Surf website at www.endlesssurf.com
Replas recycled park seating installed in Bendigo play space
The City of Greater Bendigo has installed new park seating at the Garden Drive Play Space in Epsom made from recycled soft plastics collected through REDcycle and processed at Replas Ballarat. An example of Replas’ recycled park seating The REDcycle Program is a recovery initiative for post-consumer soft plastic. The program has teamed up with Coles and Woolworths supermarkets and some of Australia’s popular brands to make it easy to keep plastic bags and soft plastic packaging out of landfill.
The program allows soft plastics to be collected and taken to a local Coles or Woolworths supermarket REDcycle collection point for disposal.
Soft plastics collected through REDcycle are processed at Replas Ballarat into products such as bollards, decking, fencing, fitness trails and furniture as well as products suitable for traffic control, parks, gardens and the utilities industry. Contact 1800 737 527, E: sales@replas.com.au, www.replas.com.au
Following its acquisition of products developed by risk management agency Reliance Risk, leading global event software company, Ungerboeck will be debuting an industry-first application for mitigating risk to events and venues.
The acquisition of both Reliance Risk products, RiskSense101 and VRM360, gives Ungerboeck the power to offer a valuable new solution: Risk Manager by Ungerboeck. The new application is specifically designed to give venue and event organisers a better understanding of threats and help them be proactive instead of reactive in the face of potential issues.
Wayne Middleton, founder of Risk Sense Technologies and co-developer of the new application advises “the unique nature of events dictates the need for a customised, simple, but powerful technology solution to help mitigate and monitor risk. We have built this into Risk Manager by Ungerboeck and are grateful for the shared vision, passion, and global reach that Ungerboeck brings to help our industry manage risk.”
Steve Mackenzie, Executive Vice President of Ungerboeck, said the new application fills a void in the market and adds “over the past few years, several events have become major headlines for all the wrong reasons. Think of the Manchester Arena bombing, the shooting in Las Vegas, or the Astroworld crowd incident. By offering this tool, we are ensuring venue and event operators are equipped to identify potential risks and produce the necessary tasks and reports to back up the process.”
Before joining the Ungerboeck family, Middleton’s risk management software was already used in venues across the Asia Pacific Region. Now thanks to Ungerboeck’s global reach, thousands of additional organisations will benefit. Contact Ungerboeck on 07 3359 7919, E: asiapacific@ungerboeck.com, www.ungerboeck.com Contact Reliance Risk on 02 8377 1818, E: enquiries@reliancerisk.com.au, www.reliancerisk.com.au
Ungerboeck Executive Vice President, Steve Mackenzie (left) with Reliance Risk founder, Wayne Middleton.
Udio Systems integrates with workflow automation tool Zapier
Looking to help businesses further increase their efficiencies, Australia-based management software provider, Udio Systems has announced a new partnership with Zapier, an online platform that enables users to connect to thirdparty apps, such as content management systems and accounting software. In its current stage of development, Zapier can communicate information from Udio to other systems as a result of general billing account updates. In stage two, due to release later in the year, Zapier will be able to push information triggered by every event in Udio (such as when a customer books a make up session).
The third stage of implementation will enable Zapier to transfer information from other systems into Udio. Contact 0404 414 646, E: hello@udiosystems.com, www.udiosystems.com
Pico Play expands into Vietnam
Internationally regarded as ‘the fun-makers’, Pico Play is expanding its international operations with a new fabrication facility and regional office in the Vietnamese port city of Hai Phong in 2022.
Pico Play Director of Business Delivery Noel Dempsey said Vietnam’s vibrant attractions industry was a masterclass in post-pandemic recovery.
He applauded the industry’s fresh approach to theming its attractions over employing licensed brands such as Disney, Marvel or DreamWorks.
Dempsey notes “it’s a really interesting market that has just exploded over the past 10 to 20 years and one that is determined to make its mark, developing more of its own concepts, content theming and narratives and doing so with a sense of pride.
“Another unique factor is how themed attractions are developed in Vietnam.
“They are often on the back of a large-scale property development, where developers and construction groups acquire big parcels of land in beautiful locations for mixeduse precincts such as residential, accommodation, retail and leisure.
Pico Play is also designing attractions for several Novalandowned adventure and nature parks and family entertainment centres across Vietnam.
Additionally, the company is working with Sunny World Investment and Development Corp., Bao Son Group and Phat Dat Corporation on a range of attraction projects. Contact 07 5688 1050, E: pico.play@pico.com, www.pico-play.com
Technogym introduces new Biostrength strength training range
Global wellness leader Technogym has launched Biostrength, a new line for strength training that, backed by patented technology which uses artificial intelligence and scientific research, ensures exercisers get 30% better results in the same amount of time compared to classic training with equipment or free weights.
Introducing the new range, a Technogym spokesperson advised “Biostrength represents a great opportunity for fitness clubs and personal trainers to increase the value of their membership by offering their clients innovative programs that guarantee the desired results.
“Thanks to Mywellness, Technogym’s professional software platform, they can assign each user a tailor-made programme optimised to individual goals; with a simple log-in the user will be fully guided by Biostrength in the optimal execution of the exercise.” Contact 1800 615 440, E: info.au@technogym.com, www.technogym.com
Clean Health collaborates with Steppen to help educate and build online content for Fitness Professionals
Steppen, a leading global fitness creator social app, is expanding its international presence with personal trainers through an exclusive collaboration with Clean Health - a global source of results-based online education for fitness professionals.
With over 290,000 active users registering globally in under 12 months and with rapid growth, Steppen is a free fitness creator social media platform designed to help personal trainers build, showcase, and monetise their online community while helping fans achieve their fitness goals.
Clean Health provides online fitness qualifications for people looking to become certified personal trainers and continuing education programs for current personal trainers. For more information visit cleanhealth.edu.au or www.steppen.fit
FlowRider launches new FlowSurf stationary wave system
FlowRider has launched its first deep flow stationary wave system - FlowSurf - with the surf experience created using a deep flow of water, enabling guests to use a real surfboard to carve a never-ending wave instead of riding the wave on a flowboard.
Introducing the technology, Marshall Myrman, President of FlowRider notes “we all live, eat, sleep, and breathe surfing at FlowRider. FlowSurf isn’t real surfing because you’re not in the ocean, and it takes out the most difficult parts of surfing.
“River waves, which FlowSurf is modelled after, provide an amazing and fun experience on a surfboard where you cut and carve a continuous deep flow wave. Surfers of all levels will be able to work on their skills and have an absolute blast on this wave.”
FlowSurf is designed to accommodate all skill levels. A bar can be used to help beginners gain their confidence on the wave, and skilled surfers get the unique experience of “shredding a wave that keeps pumping endlessly”. FlowSurf is available from WhiteWater West whose Australian representative is Jim Corbett. M: 0418 755 159. E: jim.corbett@whitewaterwest.com/ sales@whitewaterwest.com, www.flowrider.com/flowsurf/
Audience Republic, the all-in-one event marketing platform, has announced a new partnership with Moshtix, the Ticketmaster and Live Nation Entertainment company.
The partnership sees Moshtix integrate with Audience Republic, unlocking a suite of event marketing tools for venues, promoters and festivals.
Using Audience Republic’s Presale Registration, Wait List and Competition products, Moshtix event partners can now supercharge their ticket sales by increasing word-of-mouth and building up an audience they own. Fans earn points for referring friends, following and subscribing - with the top point scorers unlocking rewards.
On top of this gamified approach, their Event CRM is a single place for organisers to bring together sales and customer data from the platforms they already use. This lets them put their data to use through a tailor-built platform - offering powerful audience insights, analytics, segmentation, email marketing, text messaging, and integrations with advertising networks. Contact 1300 438 849, www.moshtix.com.au Aiming to further develop its presence in the commercial sector, pool cleaning technology innovator Maytronics has announced its acquisition of commercial pool equipment supplier Orimatech.
Orimatech, a key commercial master dealer of Maytronics WAVE Dolphin-branded robotic pool cleaners in NSW and Queensland since 2011, specialises in the sales and service of commercial robotic pool cleaners and associated commercial pool equipment products. Advising of the acquisition and that the business will Orimatech’s John Davie being presented with continue to operate under the the Aquatic and Recreation Institute (NSW)’s Adam Lloyd Memorial Spirit Award by David Orimatech trade name, with Lloyd of International Quadratics following the all staff members welcomed initial announcement of the Award at a virtual into the Maytronics family, ceremony earlier this year. Dan Kwaczynski, Managing Director of Maytronics, explained “this acquisition offers us a unique opportunity to leverage the capabilities, systems and processes of the Orimatech business together with the exceptional strengths, reputations and customer service of its strategic aquatic industry partners.”
Orimatech Director John Davie, who will remain with the business for several months before retiring, commented “since 1974, Orimatech has been providing sales and service of a range of equipment to the commercial swimming pool industry with a passion for offering honest and trustworthy service to our customers.” Contact Maytronics on 1300 693 657, E: infoau@maytronics.com, www.maytronics.com.au Contact Orimatech on 02 9643 1308, E: info@orimatech.com.au, www.orimatech.com.au
New eo brand innovates in sport technology
Melbourne City FC and Swimming Australia are among sporting clubs and organisations to endorse new groundbreaking wearable devices.
The new eo brand offers two wearable devices in the fields of elite swimming performance and concussion assessment that have secured the endorsement of a number of sporting identities and high-profile sporting clubs and organisations. eo SwimBETTER and eo NuroCHEK - have attracted widespread enthusiasm from former NRL Chief Medical Officer Dr Paul Bloomfield, Olympic swimming gold medallist Kyle Chalmers, James Magnussen’s coach and Swimming Coach of the Year Brant Best, the NRL South Sydney Rabbitohs, superstar triathlete Vincent Luis, Melbourne City FC, and Swimming Australia.
Co-founded by Jaimie Fuller, former SKINS Chairman and sport-ethics activist; Dean Hawkins, who has worked in senior roles at adidas, SKINS, Alvarium and Mogo, and world leading, former NSWIS sports scientist Dr Kenneth Graham PhD; the trio bring over 70 combined years of business, brand and scientific expertise to their new venture. More information can be found at www.eolab.com
revolutioniseSPORT, the leading membership platform for the sport and recreation industry, has revealed that more than 250 state, territory and national sporting organisations around Australia are now using its technology.
With approximately 700 governing bodies in Australian sport, Alex Mednis, co-founder and Chief Executive of SportsGrid, the company behind the software, notes that revolutioniseSPORT is being used by more than a third of the country’s sporting organisations.
Mednis explains “we’re ecstatic by this milestone. We are now the clear market leader. The market share of all other vendors in Australia combined only equals under half of ours - so this is a testament to the trust that sports around Australia have placed in revolutioniseSPORT. This is as much a success for our customers as it is for us.”
Australia has typically had a fragmented approach to sports technology, with some sports historically having eight different membership databases through the sport, or perilously building their own solutions.
Mednis adds “the history of sports trying the approach of ‘build your own system’ is not in anyone’s favour.
“One of the biggest risks to sport at the moment is companies promising systems that won’t materialise, or having millions of dollars of investment backing that has to be repaid. If systems aren’t built for long term commercial success and for enabling customers on multi-decade journeys, it is a train wreck waiting to happen”. Contact 02 9746 5389, E: info@revolutionise.com.au, www.revolutionise.com.au
Clip ‘n Climb opened 18 new centres in 2021
Although having experienced economic challenges during COVID, international recreational climbing operator Clip ‘n Climb is still thriving - having added to its product range and opened 18 new centres in 2021.
With climbing added to the Tokyo Olympics, indoor climbing has been experiencing a surge in popularity with more people wanting fun, interactive ways to stay fit - and many of them are turning to Clip ‘n Climb for their climbing fun.
A new addition to the Clip ‘n Climb selection is the Champion’s Series, designed to reproduce the Olympic spirit. It is a new set of walls that comprises of fun new ways to promote a healthy competitive environment for climbers. The Champion’s Series consists of three types of walls, based on each Olympic discipline: Lead, Bouldering and Speed climbing. The Series has a small footprint but delivers a big impact.
New Zealand founded but now French owned, Clip ‘n Climb have also developed five new Prima Challenges - compact Challenges that allow indoor activity centres, climbing gyms and social entertainment centres to introduce new activities and maximise space. Contact +33 4 7608 5376, E: sales-eu@funspot.com, www.clipnclimb.com/
Entrance control experts Axess expands Australasian business
Two years after appointing David Brown to lead its activities in Australia and New Zealand, entrance control leaders Axess is poised to expand in the region.
With subsidiaries all over the world, the Austrian company’s establishment of a branch office for Australasia had long been under discussion prior to Brown’s appointment. With long-standing clients in the New Zealand ski fields and recognising opportunities in the Australian ski fields, the creation of an on the ground presence in the region, which sees Axess represented on all continents, has not only helped in the support of pre-existing customers directly but has also presented the company with the opportunity to deliver solutions for arenas, attractions, stadia and theme parks.
With Axess having the advantage of being able to provide all solutions in a single database, it has already installed its systems at URBNSurf Melbourne and, with CustomLinc, at the Port Arthur Historic site in Tasmania.
In use at New Zealand’s big five ski fields, the company is also installing flap gates at Australia’s Thredbo resort and ticket vending at Thredbo, Falls Creek, Mt Hotham and Perisher Resorts while offering a full management system that includes gates ticket vending, rentals, ski shop and gates at Charlotte Pass and the soon-to-reopen Selwyn Snow Resort.
Brown who is decorated for bravery in both Japan and Australia after saving several lives in an avalanche, represents the team in the position of General Manager with a strong sales career in the ski industry and is responsible for all five Axess business units in Australia.
Explaining the benefits Axess offers operators and their guests, Brown explains “Axess is so easy to use … everything just works, nothing ever seems to be a problem.”
Based on the Gold Coast, Axess’ Australasian branch provides sales, project management and service and support. Contact 0411 726 330, E: d.brown@teamaxess.com, teamaxess.com
Vivaticket and Digonex link to offer dynamic pricing option
Ticketing and access control solutions Vivaticket has announced a strategic alliance with Digonex, a leading provider of dynamic pricing solutions for the attraction and live entertainment industries.
As a result, Vivaticket clients can now benefit from access to Digonex’s dynamic pricing services which enables clients to optimise revenues while expanding their market by maximising capacity, enhancing accessibility and utilising greater operational efficiencies.
Each client solution is tailored by Digonex’s team of PhD economists and skilled software developers, depending on the client’s individual objectives.
Digonex’s client base includes cultural institutions, tour operator sectors and entertainment venues. The company’s technology is the result of nearly two decades of research and development in pricing science.
Vivaticket offers a wide range of services as a major international operator in the creation, production, marketing and management of integrated electronic ticketing and access control systems. Contact 1300 682 203, E: sales.au@vivaticket.com, www.vivaticket.com
Advertisers Index
Advertiser Page No.
Active World 51
AUSTSWIM 23
Axess 43
Business France 13
House of Tickets 21
Hydrocare Pools 43
Jonas Leisure/Envibe 34 & 35
Laykold 37
Life Floor 47
Myrtha Pools 9
National Sports Convention 49
Otium Planning Group 11
ParkEquip 46
Perfect Gym 2 & 3
Piscine Global 67
ProSlide Technology 15
Quayclean 19
SLE Worldwide 17
Supreme Heating 45
Swimplex Aquatics 41
Technogym 27
Tim Batt Water Solutions 68
Tuff Group 31
TNW Australia 9
Vertel 5
Viva Leisure/Plus Fitness 7
Polin Waterparks spotlights its leading technologies
With Polin Waterparks creating entertainment centres by handling all manufacturing processes such as amusement park design, manufacturing, and operation, they consider themselves to be a ‘technology leader’ in the industry through their innovations.
Polin spotlight the following achievements: • Pioneering the use of Light Resin Transfer Moulding (L-RTM) which is commonly used in the aviation and defence industry by their waterslide manufacturers in 2006. • The first waterslide manufacturer around the world to use L-RTM technology in manufacturing and globally changed the waterslide manufacturing technology - manufacturing environmentally friendly waterslides with shiny and smooth surfaces on both sides. • Continued successful projects with Natural Light Effects, Special Pattern Effects, Thematisation, Natural Sound Effects and translucent options that are patented and can be used in all products. • Opened a new path for futuristic parks by developing new surface applications with different materials such as Glitter, Granite, Graffiti, Vintage, Mosaic, Triangulated, Wood’n Slide, Reflection and Honey Comb. These were distinctive applications with designers and operators that support thematisation and storytelling with trends that gain importance in today’s world. • Introduced the first completely transparent composite waterslide to the industry in 2018 as a result of innovation efforts. Fully transparent composites waterslide which is an important development not just in waterpark manufacturing but also in the composite industry brought a brand-new alternative to acrylic solutions in terms of durability, price, performance, quality, and functionality. • Introduced unlimited pattern and story-creating options in 2020 with UTEXTURE technology which is integrated into Polin’s manufacturing process.
Polin note that “we always aim to offer better solutions to our customers and widen their imaginations as a brand with experience in the entertainment world with composite material development efforts.” Contact Swimplex, Polin Waterparks’ Australian representative on 1300 796 759, E: sales@swimplex.com.au, www.swimplex.com.au
accesso delivers enhanced eCommerce ticketing features with new PayPal Integration
accesso Technology Group has established a new integration with PayPal to offer additional online payment flexibility for clients of its award-winning accesso Passport eCommerce ticketing solution. accesso, which first integrated PayPal into the checkout process for accesso Passport online ticketing system users worldwide in 2014, has now expanded the collaboration, with client venues able to offer PayPal’s popular ‘Pay Later’ options to guests.
Already live, the integration includes ‘Pay in 41’, which allows eligible guests to pay for a purchase in four, interest-free payments over six weeks; and ‘PayPal Credit2’ - a digital credit line that offers six months of special financing on purchases. Contact sales@accesso.com, www.accesso.com/